Vodafone Outage in Abbots Bromley, Staffordshire, England

Been trying up grade all day with @VodafoneUK live chat on and off since 9am. I not been offered 1 deal, fed aload of shit and chat ended after queuing for over a hour over and over again! I ONLY WANT TO ******* UPGRADE!!! Piss piss poor. **** it. Beer time.

Do not get a phone with @VodafoneUK, they 100% provide the worlds worst customer service. I have waited nearly 6 weeks for my phone and been lied to about its delivery date on multiple occasions.

Been a @VodafoneUK customer for years, they mistakenly cut my broadband off & now I’m being told it can take up to 24hrs for it to come back on even though it is their error!!! 😡😡

Mid sold 2 contracts. Spent over 3 hours on phone, promised call back did not happen, need resolution ASAP . #Vodafone @VodafoneUK @VodafoneGroup

@VodafoneUK sold me 2 contracts, charging extra for 1, and lied about unlimited data on other. Been on phone for 3 hours, absolutely ridiculous customer service. Need this action ASAP @VodafoneGroup

@VodafoneUK Hi. I have a Vodafone number. I am getting 20-30 Wangiri fraud calls/voicemails per day. I can block the numbers but they just call from another one. I can’t keep up with sending the numbers to 7726. Can you do anything to help. Calls are all from +1(274) and +1(214).

@VodafoneUK your WiFi is the worst I’ve ever come across. Not only have you double charged me and I still don’t have an outcome you can’t even stream on WiFi costing £35 a month with out it stopping every 2 seconds #pathetic #Vodafonedown

@VodafoneUK Thanks - but I definitely need the complaints department! I’ve spent half an hour in store twice, 2 hours awaiting a callback & 45 minutes talking to Customer Services today & I’m now ready to leave after 20 years, as soon as I’ve logged my complaint!!!

@VodafoneUK - do you really think a recorded message saying you’re “experiencing technical difficulties and can’t answer the phone right now so please call back” is going to help anybody who’s gone through hours of trying to resolve an issue already 🤬🤬🤬

@VodafoneUK Make your mind up whether the call I received last week was a scam or not as I was promised credit on my account and 1 employee has told me it was vodaphone then another said it was and then it wasn’t and then he wasn’t sure and couldn’t help me any further - not happy!

@VodafoneUK are an absolute joke! 50 minutes on the phone going round in circles for nothing to be sorted - called from a number offered credit which 2 people told me it was Vodafone only for 1 to back track and say ‘we aren’t sure’ pull yourselves together awful customer service

@chris_greany @VodafoneUK Vodafone are well known for their appalling service. I've found @O2, although more expensive, to be spot on with customer service.

@VodafoneUK Hi, please can you help with a landline issue I have. I can't get through to anyone using your website live chat and the twitter DM I sent yesterday hasn't been replied to.

@Nicktendo_ @VodafoneUK I know Vodafone in Lichfield for years have had signal problems so might be related , though yeah ofcom should look into it as throttling ain’t allowed and no need either .. they use it sometimes to get you to upgrade to high value packages as well

@VodafoneUK dreadful customer service wasted 3 hours talking online to cancel a new contract through frustration of staff incompetence and blatant lies to get yourselves off of cocking up 3 times.

@VodafoneUK @AmazonUK #TuesdayTreats treat my mum

@VodafoneUK @AmazonUK I would treat my fiancé to something for the wedding next year! #TuesdayTreats

Simply awful customer service again from @VodafoneUK and a flagrant disregard for adhering to General Condition 14. @Ofcom I'm staggered by the inherent ineptitude from every person we've spoken to. Awful. Truly awful. Avoid like the plague.

Day 4 without signal in the CF45 area.@VodafoneUK paying for something for nothing.Everytime I contact them they say they can't update me.Just sign up to the signal alerts. One big joke.Not helpful at all.They need to understand mobile phones is some peoples only way of contact.

@PilotDeborah @ThreeUK @VodafoneUK @O2 @EE EE is your best bet! I ditched Three for a move to EE a year or so ago and never looked back. O2 struggle in airports. Best thing to do is get a prepaid SIM card and try out a different company that way before you commit. Especially if you have a dual SIM phone 😀

@VodafoneUK My god you wanna pay the engineers more they might get the problem fixed a bit quicker it’s only been over three weeks

@cho_boketto @VodafoneUK Feel your pain, I’m having a completely different issue thou @VodafoneUK #messatthebacstage #shame

@VodafoneUK how do I claim the very rewards when your App has been down for OVER THREE WEEKS 😡😡😡😡😡😡😡😡😡😡😡😡

@VodafoneUK Can you tell me why your upgrades and offers page is blank. This is not a browser or network issue. I have tried on a laptop (2 browser) and a phone on WiFi and 4g. Thanks

@VodafoneUK Yes he did, the only thing they did was to make the phone sim free and just charged to tablet, which he never ever used

@VodafoneUK ******* took you 24hrs to reply your a joke

@VodafoneUK my poor hubby has had a terrible experience with Vodafone 2 years ago had a new phone, Vodafone offered a free tablet with it, unfortunately it too had a SIM card so instead of reducing his bill it doubled it and he was not told there was a SIM card in it

@VodafoneUK I don’t k ow where to start! Ongoing problem about to tip me over the edge .. going on since last year