Vodafone outages and service status in Abbots Bromley, England
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- Vodafone generated 0 outage signals in the last 24 hours around Abbots Bromley, including 0 direct reports.
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Problems in the last 24 hours in Abbots Bromley, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Abbots Bromley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Vodafone Issues Reports Near Abbots Bromley, England
Latest outage, problems and issue reports in Abbots Bromley and nearby locations:
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rowey⭐️ (@jessabellrosiee) reported from Forsbrook, England@VodafoneUK are an absolute joke! 50 minutes on the phone going round in circles for nothing to be sorted - called from a number offered credit which 2 people told me it was Vodafone only for 1 to back track and say ‘we aren’t sure’ pull yourselves together awful customer service
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Mr Sprout (@MrSuperSprout) reported from Lichfield, England@Nicktendo_ @VodafoneUK I know Vodafone in Lichfield for years have had signal problems so might be related , though yeah ofcom should look into it as throttling ain’t allowed and no need either .. they use it sometimes to get you to upgrade to high value packages as well
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mark teasel (@Mteasel67) reported from Burton upon Trent, England@VodafoneUK Hi, just asking, would you be willing to waive the early upgrade cost for a long standing (20+ years) customer, I'm only 2 weeks away from upgrade date anyway but I'd like to have a new phone for my birthday next week.....
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Rob moore🥩🥩🍺🍺 (@gonzbigdaf) reported from Burton upon Trent, EnglandWell after being on @EE since the birth of orange mobile, due to re-occurring net work issues that they cannot resolve iv had to leave @EE and go to @VodafoneUK it’s a sad emotional day 🤓🤓🤓
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Daz Starr (@Daz_Starr) reported from Penkridge, EnglandJust want to say a massive thank you to @VodafoneUK for proving me right and not calling me back to resolve my issues with been misinformation about my recent purchase but post on here that they care about their customers #keepconnected but don’t give you a phone #thanks
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Ryan Spooner (@Ry5ter) reported from Uttoxeter, England@VodafoneUK Already tried that on the PC. Also tried downloading evil Google Chrome. Still doesn't work. I did however manage to get the phone to work last night though so I've place my upgrade order now. Galaxy S20 FE 5G in White. Can't wait
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IT Helpdesk (@zishahmad) reported from Burton upon Trent, England@VodafoneUK sold me 2 contracts, charging extra for 1, and lied about unlimited data on other. Been on phone for 3 hours, absolutely ridiculous customer service. Need this action ASAP @VodafoneGroup
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rowey⭐️ (@jessabellrosiee) reported from Forsbrook, England@VodafoneUK Make your mind up whether the call I received last week was a scam or not as I was promised credit on my account and 1 employee has told me it was vodaphone then another said it was and then it wasn’t and then he wasn’t sure and couldn’t help me any further - not happy!
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Sam (@sam_holden5) reported from Lichfield, England@Manny_Official Vodaphone, I was on holiday with my cousins in a place with bad signal. They had EE and didn’t have any bars me and my brother have vodaphone and we had 3 bars with working data @VodafoneUK
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andrew ferneyhough (@andyferneyhough) reported from Cheadle, England@VodafoneUK so can't wait only another month to get off this awful broadband, I recommend never use these, constant line dropping off, customer service none UK, only solution they offer switching off and on, change the filter and the port
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Bob Maxfield (@bobmaxfield) reported from Cannock Chase, EnglandMore poor customer service from @VodafoneUK with over 2 hours wasted. The shocking signal their staff have just proves their inability to offer a good and stable service.
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Michèle Perry (@Michele_at_Kane) reported from Stafford, England@VodafoneUK Thanks - but I definitely need the complaints department! I’ve spent half an hour in store twice, 2 hours awaiting a callback & 45 minutes talking to Customer Services today & I’m now ready to leave after 20 years, as soon as I’ve logged my complaint!!!
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Ronnie🏴 (@RonnieH95) reported from Burton upon Trent, EnglandNo need for a new phone so I’ve been sensible for once and gone SIM only. Down from 67 quid a month to 25 for 60gb data, unlimited minutes, texts,roaming + intl minutes included plus @Spotify premium for the length of the contract - that will do, thanks @VodafoneUK
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Paul Moore (@Paul_Reviews) reported from Cannock Chase, England@chris_greany @VodafoneUK Vodafone are well known for their appalling service. I've found @O2, although more expensive, to be spot on with customer service.
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Chris Smith (@ChrispenDSmith) reported from Cannock Chase, England@VodafoneUK your WiFi is the worst I’ve ever come across. Not only have you double charged me and I still don’t have an outcome you can’t even stream on WiFi costing £35 a month with out it stopping every 2 seconds #pathetic #Vodafonedown
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andrew ferneyhough (@andyferneyhough) reported from Cheadle, England@VodafoneUK avoid there broadband. Yet again no internet, yet again there chat bot won't put you in touch with a person, yet again massive queues on phone line. What's worse than their broadband? Their customer service .
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Michèle Perry (@Michele_at_Kane) reported from Stafford, England@VodafoneUK - do you really think a recorded message saying you’re “experiencing technical difficulties and can’t answer the phone right now so please call back” is going to help anybody who’s gone through hours of trying to resolve an issue already 🤬🤬🤬
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Daz Starr (@Daz_Starr) reported from Penkridge, EnglandJust want to say how shocking @VodafoneUK is I ordered a new phone on the 9th Jan there would be a delay of up to 2 weeks which was fine now still waiting been told will definitely be here next week 18 years with them shocking customer service false advertising on website #lies
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Daz Starr (@Daz_Starr) reported from Penkridge, England@VodafoneUK @VodafoneGroup 2 days after getting told I would be called by your customer relations manager within 24hours and I’m still waiting. Was this an estimated time like the estimated time scale you give for phones you don’t even have I stock or know when they will be ???
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Rosie 🇬🇧 🇺🇸 (@Foxyoldnag) reported@thecalowkid I had a sim only with Lebara, network provider is @VodafoneUK just cancelled it.
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Slm Yldz (@selimgncr) reported@VodafoneGroup I am filing a formal consumer complaint on Monday. I expect Vodafone to provide evidence of when, how and by whom this cancellation was authorised.@Vodafone @VodafoneUK Please investigate.
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***** Power 🐈⬛ 🇬🇧 🏴i🇮🇱 (@Kimmi8489758911) reported@VodafoneUK @mrav06041342 Will never ever ever use Vodafone again!! Thank god I’ve changed contract to utility warehouse!!
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Lucy Slater (@lucindaslater83) reported@VodafoneUK 30 yr customer.. no more. I refuse to support a company that support ILLEGAL immigrants, criminals entering this country, attacking men, women and children and enabling them to do so with free phones/sims, same phones they've been filming their rapes on. #traitors
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Dangerman (@unluckyclay1981) reported@VodafoneUK @mrav06041342 Tell them your a asylum seeking just of the boat they fix it same day :)
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John Barr (@JohnBarrUK) reportedI can’t wait 4 my contract 2 end with @VodafoneUK @VodafoneGroup they r a rip off merchant & have the most uncaring, unsympathetic customer service & their complaints dept well that’s a complete joke 🤬 I have been a customer 4 yrs & have literally been treated like a bit of 💩🤬
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Or Sassur (@Orsassur2) reported@VodafoneUK, I am publicly raising a serious complaint about the appalling treatment I received at one of your stores in London. I entered your store for one simple and perfectly legitimate purpose: to purchase a Vodafone SIM card. I was not asking for a favour, demanding special treatment, or attempting to obtain anything extraordinary. I was a prospective customer who walked into a Vodafone shop expecting the most basic standards of courtesy, professionalism and respect. What I encountered was the complete opposite. Instead of being treated as a customer, I was made to feel as though I had walked into a high-security government facility and was somehow an enemy of the Crown. The attitude of some members of staff was astonishingly arrogant, hostile and unnecessarily confrontational. Their behaviour created an atmosphere in which a simple commercial transaction became an unpleasant confrontation. What makes this even more disturbing is the apparent attitude towards customers who dare to question or challenge poor service. Rather than calmly explaining the situation and attempting to resolve the matter, the interaction became increasingly hostile. I was confronted with behaviour that I perceived as intimidating, including what I understood as threats when the staff did not want to deal with my request. Let us be absolutely clear: customers are not supposed to be intimidated into silence because an employee does not want to provide assistance. A Vodafone employee is not a police officer, immigration official, security agent or member of the Secret Service. A shop is a commercial environment. Customers have the right to ask questions, request assistance and expect reasonable explanations without being treated as suspects. The irony is almost unbelievable. Vodafone is a telecommunications company whose entire business depends upon people choosing to communicate with you. Yet my experience was one in which communication, courtesy and basic customer service appeared to have been abandoned at the very moment they were most necessary. I have travelled to London and deliberately chose Vodafone as a major and internationally recognised telecommunications brand. I expected British standards of professionalism. Instead, I encountered an experience that was embarrassing—not for me, but for the company whose name was displayed above the door. A major telecommunications company should understand that its reputation is not built only through advertising campaigns, impressive websites and corporate slogans. Reputation is built in the shop, face-to-face, when an ordinary customer walks through the door. That is precisely where Vodafone failed me. I therefore expect Vodafone UK to investigate this incident properly, identify the employees involved, review any available CCTV and internal records, and determine whether the conduct I experienced complies with Vodafone's customer-service standards and employee policies. I am not asking for preferential treatment. I am asking for accountability. If Vodafone believes that treating prospective customers with arrogance, hostility and intimidation is acceptable, then Vodafone should say so publicly. If it does not, then it should demonstrate that through action rather than another generic corporate apology. @VodafoneUK, your logo may be recognised around the world, but no brand is bigger than the people who represent it. When those representatives treat customers with contempt, they damage the brand far more effectively than any competitor ever could. I went into a Vodafone store in London intending to become a customer. I walked out wondering why anyone would willingly choose to be one. That should concern you far more than this complaint.
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Donna Pardy (@Pinkyfoxy) reported@VodafoneUK help we’ve had no internet all afternoon, on the app it can’t detect anything and we don’t know how to report it! Help please! BH6 5NG
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Rodney Marlow (@misterex65) reported@NileGardiner @VodafoneUK They are giving them to charity you thick ****
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Simon Danczuk (@SimonDanczuk) reportedThinking about it, do @VodafoneUK make any money from the government issuing these emergency alerts?..