Vodafone Outage Report in Old Swan, Liverpool, England
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Old Swan, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Old Swan and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 18: Problems at Vodafone
Vodafone is having issues since 02:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (54%)
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Phone (26%)
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Wi-fi (10%)
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Total Blackout (6%)
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E-mail (3%)
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TV (1%)
Live Outage Map Near Old Swan, Liverpool, England
The most recent Vodafone outage reports came from the following cities: Skelmersdale, Liverpool, Upton, St Helens and Wigan.
| City | Problem Type | Report Time |
|---|---|---|
 Skelmersdale |
Phone | |
| Liverpool |
Internet | |
| Liverpool |
Phone | |
| Liverpool |
Phone | |
| Liverpool |
Internet | |
| Liverpool |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports Near Old Swan, England
Latest outage, problems and issue reports in Old Swan and nearby locations:
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Jojo
(@Redgirl2019) reported
from
Wallasey, England
Usually I would give @VodafoneUK 10/10 for their customer service until today. Some really rude & unhelpful person has made my blood boil fuming isn’t the word
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gkaabi
(@dokhtarzemston) reported
from
Bryn, England
@VodafoneUK @dolb21 worst company and customer service ever.nightmare i had with after all you find out it was mistake from you! you had been charged me more than usual while i was waiting to sort it out you put my name as a bad creditor!while i never had history of late payment in my name!
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Shaun smith
(@ShaunsmithSKS) reported
from
Roby, England
According to @VodafoneUK @XiaomiSupport Mi 11 phones seem to have an issue with the Charger, the gentleman on the phone today from Vodafone said he's had many people complaining about the charger over heating, it seems am not the only one who's contacted Xiaomi and been ignored.
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Julie Lloyd
(@Lloyd3Julie) reported
from
Wallasey, England
@VodafoneUK No. It just said criteria not met! I still have email but it’s says do not reply. Maybe if I can forward it someone may see what’s wrong. I’ve never had problems before. I don’t sell my old phones I hand them on in the family. It’s making me feel stressed.
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Scouse Number 1
(@ScouseNumberOne) reported
from
Garston, England
@O2 you are as an organisation possibly the worst most incompetent, disorganised shambles of an excuse of a company I have ever come across and at this point are making @VodafoneUK look professional and trust me I wouldn’t trust them to make a cup of tea
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Matthew Traynor
(@MattTraynor1982) reported
from
Garston, England
Hi @VodafoneUK I've recently had broadband installed with yourselves and was due to go live on the 18 May. However it has still not been activated. I am currently working from home and rely on having an active broadband connection. How do I go about getting a complaint raised?
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James Roberts
(@JamesRoberts330) reported
from
Liverpool, England
Hi @VodafoneUK can you please try help me fix the 4300 error on my app. Tried everything now from using 4G and wifi, delete and reinstall, customer service even reset my account to no prevail. Can’t see any data usage, plan info etc on the app and online. Been over a week now!
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Matthew Reed
(@matthew3reed) reported
from
Liverpool, England
@VodafoneUK 1 of 2 - Hi, I was wondering if someone could possibly help? I called 191 the other day, to change the date my Direct Debit comes out the bank. However the person I spoke to on the phone was unable to change it as apparently I had two billing profiles.
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Matthew Reed
(@matthew3reed) reported
from
Liverpool, England
@VodafoneUK 1 of 2 - Hi, I was wondering if someone could possibly help? I called 191 the other day, to change the date my Direct Debit comes out the bank. However the person I spoke to on the phone was unable to change it as apparently I had two billing profiles.
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Melanie Allen
(@mellyallen74) reported
from
Widnes, England
@VodafoneUK Is there an internet outage in Widnes? Been without internet since 10am. Router reset but still flashing red?
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Clearweed Ranter
(@cartela74) reported
from
Wallasey, England
@VodafoneUK Trying to speak to someone about an address you have put on my credit file that has nothing to do with me. Twice I've been left on hold for a ridiculous amount of time. Can someone get in touch who can help with this please, before I involve the financial ombudsman
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Julie Lloyd
(@Lloyd3Julie) reported
from
Wallasey, England
@VodafoneUK why is it so hard to get an unlock code from you? You tell me my information is incorrect. All I want to do is unlock my old phone to give to a family member. They are a key worker! Any help please.
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John McKerrell
(@mcknut) reported
from
Liverpool, England
@SayBeano @virginmedia Just cancel and switch. Been very happy with @VodafoneUK gigafast for a few months
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Julie Lloyd
(@Lloyd3Julie) reported
from
Wallasey, England
@VodafoneUK 11th Jan I was told my request did not fit criteria! I can’t see what it doesn’t fit. It is 12 months since I upgraded my phone but I have paid for it on my contract. Applied to unlock my daughters phone on Saturday told there was a problem! Wondering if I’ll get declined again😔
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Jay Whewell
(@JayWHEWELL) reported
from
Liverpool, England
@VodafoneUK @DjLeeButler Suppose if I had 40k followers I'd get my issue sorted as well...
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𝕂𝕒𝕥𝕚𝕖 𝔸𝕟𝕟𝕖
(@DaviesKatie) reported
from
Heswall, England
@teacherjo13 @VodafoneUK Are you having the same issue with Spotify too? So annoying!!
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Matthew Reed
(@matthew3reed) reported
from
Liverpool, England
@VodafoneUK 1 of 2 - Hi, I was wondering if someone could possibly help? I called 191 the other day, to change the date my Direct Debit comes out the bank. However the person I spoke to on the phone was unable to change it as apparently I had two billing profiles.
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Matthew Gardiner
(@MatthewG_685) reported
from
Hoylake, England
@VodafoneUK Is your network down in CH47? Rebooted phone and still can’t connect
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Barry Walters
(@BarryWalters7) reported
from
Seaforth, England
@VodafoneUK My wife took delivery of a phone today, no charger was included so it is not fit for use. She has been on the phone to try and resolve this for over 2 and a quarter hours with no resolution. How can Vodafone justify this.
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Frances Carey 💙
(@Frances_Carey) reported
from
Birkenhead, England
@VodafoneUK #VodafoneTreats God I wish I could be randomly selected for a treat. Anything will do even a smiley face emoji 😬
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Lozza wall
(@lozawall) reported
@VodafoneUK can you help me my #verymerewards app isnt working. It just buffers and doesnt load
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Lyca Mobile UK
(@LycamobileUK) reported
@ArmanTek10 @Burakiosaurus @VodafoneUK 2)calling our customer service on 322. 3)or help us with the below mentioned verification details in DIRECT MESSAGE (Private Channel) to check and transferring the number. New Lycamobile number: New Lycamobile Sim card number (19-digit number on back side of the SIM card):
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James Bilham
(@jbillers) reported
I think @VodafoneUK must have the worst customer service/journey I have ever experienced. It's just terrible. Forced to use chat bots/online chat that simply doesn't have the ability to discuss/handle my specific problem. Beyond 😡
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Bad4Business
(@BusinessBad4) reported
@VodafoneUK Finally off the phone 55 minutes later... You couldn't help and promised to call me back again!!! Anyone bet I just get a text saying that you missed me without actually calling? I'm onto you and have evidence that you are not fit to operate. #WatchThisSpace
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Jimbo
(@jimbobhoycfc) reported
@VodafoneUK SHOCKING CUSTOMER SERVICE! DONT BELIEVE A WORD THEY SAY!! ACCEPT A DIRECT DEBIT AND CANCEL STRAIGHT AWAY!!! OR BETTER STILL SHOP ELSEWHERE FOLK. CHRISTMAS OR NOT THEY WONT GIVE A TOSS
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🍃Eta ki🐞
(@A1981A) reported
@VodafoneUK @VodafoneGroup hi, I’ve tried so many times to have my nhs discount added to my account and it’s still outstanding- you are overcharging me which is not what I signed up for. Why have nhs discounts if not honouring them? Your bot doesn’t help.
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BurtonClan
(@BurtonClan) reported
@VodafoneUK 7 days to transfer my old number to your network! Wish I’d known this before purchasing a plan with you.
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Aman
(@AMAN9494) reported
Thieves @Airtel_Presence learn what 'truly unlimited calling means from @JioCare @VodafoneUK moving to jio or Vodafone now, and never looking back at Scam company Airtel!soon airtel will see it's fall, how can you have guts to fool customers by fake MARKETING!! THIRD CLASS exp.
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Francois du Plessis
(@francoisduples) reported
@VodafoneUK I have been trying to return a trade in phone since 16th October. Done the test 3 times, been promised a return pack that has never arrived. Last successful test on 6 December. Numerous chat sessions and other comms to you. No luck.
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Emma Wilson
(@theemmawilson) reported
@VodafoneUK I bought an Oppo A72 phone from a Vodafone store in July, told it would be easy to unlock with an NUC. So far, Vodafone hasn’t been able to unlock the phone so we’re stuck with a phone that cannot be used with any other network. Customer service has been shocking.