Vodafone Outage Report in Billinge Chapel End, St. Helens, England
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E-mailProblems in the last 24 hours in Billinge Chapel End, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Billinge Chapel End and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (50%)
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Phone (31%)
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Wi-fi (9%)
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Total Blackout (6%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Billinge Chapel End, St. Helens, England
The most recent Vodafone outage reports came from the following cities: Wigan, Liverpool, Warrington and Chorley.
| City | Problem Type | Report Time |
|---|---|---|
 Wigan |
Total Blackout | |
| Liverpool |
Wi-fi | |
| Warrington |
Phone | |
| Wigan |
Phone | |
| Chorley |
Phone | |
| Liverpool |
Internet |
Community Discussion
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Vodafone Issues Reports Near Billinge Chapel End, England
Latest outage, problems and issue reports in Billinge Chapel End and nearby locations:
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gkaabi
(@dokhtarzemston) reported
from
Bryn, England
@VodafoneUK @dolb21 worst company and customer service ever.nightmare i had with after all you find out it was mistake from you! you had been charged me more than usual while i was waiting to sort it out you put my name as a bad creditor!while i never had history of late payment in my name!
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Wayne Burgess
(@w1a1y1n1e1) reported
from
Bolton, England
Vodafone I wanted to remove 1 device from my contract that the contract has ended on. Not be passed from pillar to post to be cut off and spookily have to pay another month because you deem it’s now into another charge. @VodafoneUK you now lose all 3 devices 20 + year customer
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Shaun smith
(@ShaunsmithSKS) reported
from
Roby, England
According to @VodafoneUK @XiaomiSupport Mi 11 phones seem to have an issue with the Charger, the gentleman on the phone today from Vodafone said he's had many people complaining about the charger over heating, it seems am not the only one who's contacted Xiaomi and been ignored.
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Will Buxton
(@willbxtn) reported
from
Newton-le-Willows, England
@VodafoneUK My broadband sync speed with you as halved. I already get well below the promised minimum speed; how bad does it have to get before you can persuade Openreach their local network layout is comically poor needs changing? 1 mile of copper when only 0.2 from the cabinet!
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John McKerrell
(@mcknut) reported
from
Liverpool, England
@SayBeano @virginmedia Just cancel and switch. Been very happy with @VodafoneUK gigafast for a few months
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Kadoo Sport Coaching
(@Kadoo_Sports) reported
from
Westhoughton, England
@VodafoneUK appalling service from Vodafone being passed around the customer service line and each time the person I’m passed to have no idea of my issue. I’m going to go and sit in your Bolton store until they sort it
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Martin Ralfe - Blind & Techy
(@MartinRalfe) reported
from
Newton-le-Willows, England
@VodafoneUK is their an outage?! No signal calls or texts etc.
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James Roberts
(@JamesRoberts330) reported
from
Liverpool, England
Hi @VodafoneUK can you please try help me fix the 4300 error on my app. Tried everything now from using 4G and wifi, delete and reinstall, customer service even reset my account to no prevail. Can’t see any data usage, plan info etc on the app and online. Been over a week now!
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Matthew Traynor
(@MattTraynor1982) reported
from
Garston, England
Hi @VodafoneUK I've recently had broadband installed with yourselves and was due to go live on the 18 May. However it has still not been activated. I am currently working from home and rely on having an active broadband connection. How do I go about getting a complaint raised?
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Matthew Reed
(@matthew3reed) reported
from
Liverpool, England
@VodafoneUK 1 of 2 - Hi, I was wondering if someone could possibly help? I called 191 the other day, to change the date my Direct Debit comes out the bank. However the person I spoke to on the phone was unable to change it as apparently I had two billing profiles.
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Karl Diggle
(@MrKarlDiggle) reported
from
Bolton, England
@VodafoneUK why’s your broadband gone so **** just dropping connection all the time and no way of finding out what’s going on no support can’t even speak to anyone on web chat
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Melanie Allen
(@mellyallen74) reported
from
Widnes, England
@VodafoneUK Is there an internet outage in Widnes? Been without internet since 10am. Router reset but still flashing red?
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Matthew Reed
(@matthew3reed) reported
from
Liverpool, England
@VodafoneUK 1 of 2 - Hi, I was wondering if someone could possibly help? I called 191 the other day, to change the date my Direct Debit comes out the bank. However the person I spoke to on the phone was unable to change it as apparently I had two billing profiles.
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Lee Vickers🤜🤛🏿
(@vickers1983) reported
from
Liverpool, England
@kimberleyxlfc @VodafoneUK I left 3 to go to Vodafone it was so bad as soon my 2 years was up went back to 3
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Nicholas Lewis
(@Nicholas112244) reported
from
Bolton, England
@VodafoneUK how can I cancel my iPhone 12 back order I’m sick of waiting and getting same reply every week on the update
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Lee Vickers🤜🤛🏿
(@vickers1983) reported
from
Liverpool, England
@kimberleyxlfc @VodafoneUK Poor customer service that is the reason I left
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Scouse Number 1
(@ScouseNumberOne) reported
from
Garston, England
@O2 you are as an organisation possibly the worst most incompetent, disorganised shambles of an excuse of a company I have ever come across and at this point are making @VodafoneUK look professional and trust me I wouldn’t trust them to make a cup of tea
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Niki Meikle
(@nikilianne) reported
from
Bolton, England
@VodafoneUK Wow!! Thought you should know your complaint’s team has just informed me that after I fill in the feedback form giving them a score of 10, 10, 10 it will automatically generate a text message to confirm my £40 credit, have I just been bribed to give them the top score? 🤔
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Jay Whewell
(@JayWHEWELL) reported
from
Liverpool, England
@VodafoneUK @DjLeeButler Suppose if I had 40k followers I'd get my issue sorted as well...
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Matthew Reed
(@matthew3reed) reported
from
Liverpool, England
@VodafoneUK 1 of 2 - Hi, I was wondering if someone could possibly help? I called 191 the other day, to change the date my Direct Debit comes out the bank. However the person I spoke to on the phone was unable to change it as apparently I had two billing profiles.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Nas M
(@NasM_7) reported
@Sceeeb @VodafoneUK Thats some shocking "service"
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Thomas O'Duffy
(@ThomasODuffy) reported
@GeorgeMonbiot @VodafoneUK @AhmedShelbaya Unless they can prove at a process level - aka documented customer service policies handling predictable deceased person scenarios with statistics AND prove no emergent revenue upside / profit from mourning relatives - this may be "by design". If so consider #classaction suit?
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Emma🎗✊
(@Emma532) reported
@VodafoneUK @jugnudubey I want to cancel an order , is broadband and landline. And I can't do it because it's a nightmare to do it! 😱
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ann E bell
(@annm2361) reported
@VodafoneGroup @VodafoneUK this is the 2nd time you have messed me about again back here 2moan how crap you are seriously. I have appointment today9 til 1 and this lasts 1 hour.752am this morning he calls hes outside I said give me 10 mins I called to say ready hes gone now what?
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Ezekielwastripping
(@ezekiels_tomb) reported
@VodafoneUK @GeorgeMonbiot Meaningless corporate drivel is very easy to spot you know. What a pointless post. No one, literally NO ONE believes you give a tiny rat's *** about 'the errors made'. It's systemic. We all know it.
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Ross
(@Rossva1189) reported
Has anyone , ever, phoned a call centre which ISN’T “extremely busy right now” ?! Absolutely infuriating. And we ALL know it’s cos everyone’s “working” for home. I’m not even a customer yet @VodafoneUK and thinking about backing out based on inability to get hold of anyone
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nicky lovell
(@nicndar) reported
@VodafoneUK @GeorgeMonbiot I have had an ongoing query with them since March. Had to go to the ceo's office to find someone with a modicum of sense however, the system keeps letting even them down!
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tony laird
(@lairdspurs80) reported
@VodafoneUK your just as bad on here only doing half a job not following any thing up shambles of a company fast enough to take the money tho but can’t cried it
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Cmdr Dracomenda
(@CmdrDracomenda) reported
@wolvesboy40 @VodafoneUK @Uniqetz Oh, oh no, it's not a service issue, this is a deliberate tactic used by almost all companies at this point. 🎶 Money money 🎶
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Ben Lavender
(@lavenderben) reported
Contacted @VodafoneUK to cancel my mobile contract and had such a rude customer assistant who also ended the conversation early whilst I still had questions. Unfortunately reiterated a lot I’ve read about their bad customer service in the last day or so. Cya 👋🏻 #Vodafone