Vodafone Outage Report in Billinge Chapel End, St. Helens, England
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E-mailProblems in the last 24 hours in Billinge Chapel End, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Billinge Chapel End and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (59%)
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Phone (23%)
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Wi-fi (10%)
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Total Blackout (6%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Billinge Chapel End, St. Helens, England
The most recent Vodafone outage reports came from the following cities: St Helens, Liverpool, Bolton and Warrington.
| City | Problem Type | Report Time |
|---|---|---|
 St Helens |
Internet | |
| Liverpool |
Internet | |
| Bolton |
Phone | |
| Bolton |
Phone | |
| Bolton |
Internet | |
| Liverpool |
Wi-fi |
Community Discussion
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Vodafone Issues Reports Near Billinge Chapel End, England
Latest outage, problems and issue reports in Billinge Chapel End and nearby locations:
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Darren Thomas
(@DagsJT) reported
from
Warrington, England
So now @VodafoneUK say they’ve lifted this cap and I should start to see my speeds go up over the next 24-48 hours. I can’t help but feel like nothing is going to change and my speed won’t go up at all. I’ve got zero confidence in @VodafoneUK when their own directors office ...
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James Roberts
(@JamesRoberts330) reported
from
Halewood, England
Hi @VodafoneUK can you please check the signal and coverage in the #Gateacre area of #Liverpool (postcode to mention L25 5JY), there’s literally no 4G signal in the area and very slow 3G or No Service on iPhone X. Thanks #Vodafone #VodafoneUK 📱
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Zara Prudhoe
(@zara_c_) reported
from
Roby, England
@VodafoneUK your customer service is shocking still waiting for a call back from customer relations following a data protection breech!! 😡😡
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Keith R-W
(@itskeithriley) reported
from
Chorley, England
@VodafoneUK hey kids. Can you help me with the app. It’s not recognising my log in at all.
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Darren Thomas
(@DagsJT) reported
from
Warrington, England
Been on the phone for 28 mins so far trying to cancel my @VodafoneUK broadband. First person says I’ll have to pay £149 to leave despite them not meeting OFCOM regulations, then they back down and say they’ll waive the fee, then transfer me to 2nd Line regarding my speeds!
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Gillymint 🌊
(@gillypea1978) reported
from
Liverpool, England
@Lucyferrr @VodafoneUK @AmazonUK Vodafone are Satan's network.
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Darren Thomas
(@DagsJT) reported
from
Warrington, England
@VodafoneUK Had a call from your broadband team earlier but I wasn’t at home so they gave me a ref number and a phone number to call you back. But your system doesn’t recognise my ref number and now I’m stuck in a queue just trying to speak to anyone. 10 mins so far. Poor.
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David-Leeroy Sellers
(@LeroyDLS) reported
from
Liverpool, England
I am absolutely fuming waking up an Unsolicited cold call from @EE trying to sell me stuff. I blocked so many numbers and seriously that’s the last straw @EE CANCEL MY CONTRACT!! NOW!! It’s clearly #harassment - @VodafoneUK WOULD NOT TREAT a valued customer this way 😡@ee
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anthony heaney
(@mancoutd99) reported
from
St Helens, England
@markbartram1 @VodafoneUK Obviously I’ve not hence the tweet. Not only did you give my number and account information to someone else and provide me with no service for over 2 weeks you can’t even have the decency to get back in contact with me. Talk about data protection and privacy!
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ომῆძყ
(@Dippedflake) reported
from
Warrington, England
@VodafoneUK @ThePhilPowell Hi I’ve no signal either
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John Pennington
(@diygolf) reported
from
Runcorn, England
@highwaylass @VodafoneUK The only place I got a signal with them was at the mother in laws 😱😱😳😳👎👎👎
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karla williams
(@popkw) reported
from
Warrington, England
@VodafoneUK shocking service. I’ve spoken to six advisors and still not fixed the problem. I have been a Vodafone customer for many years with 4 phones well no longer, I am done.
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Darren Thomas
(@DagsJT) reported
from
Warrington, England
. @VodafoneUK are reaching new levels of incompetence. After a complaint regarding slow speeds, the first person at the directors office tells me it’s tough and I’ll never get the speed I was promised. Not happy with this, I follow it up and another person from the office ...
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Darren Thomas
(@DagsJT) reported
from
Warrington, England
@bt_uk Hi, it’s not about their service ... it’s about yours technically as you’re provided the underlying system that @VodafoneUK use. So even if I changed to you, I’d still be using the same line which they say can’t support over 39Mbps due to my distance from the exchange ...
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gary crowe
(@garycrowe03) reported
from
Liverpool, England
@VodafoneUK That is the level of service you give, you allow a 10 year old boy to be upset because your lack communication skills by given different information depending on who you speak to.
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Ngaryan
(@welfarelawyer) reported
from
Liverpool, England
@VodafoneUK Cut the call as I have work. It's madness that you can't go in-store to just cancel a contract. Or it's not made simpler for people wanting to leave. This whole experience has been stressful and I'm very reluctant to recommend Vodafone in the future.
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Tom McDermott
(@tmcd1989) reported
from
Roby, England
@VodafoneUK I cancelled my contract but my Spotify has continued. I can’t cancel via the link as my number is no longer on Vodafone. Can somebody cancel it please.
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Ngaryan
(@welfarelawyer) reported
from
Liverpool, England
Absolutely unacceptable I have been on live chat for the last 2 days and now and been cut off. Still no closer to getting disconnected @VodafoneUK sort your customer service out! 😡
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Darren Thomas
(@DagsJT) reported
from
Warrington, England
@VodafoneUK This is a long running issue I’m afraid. I’ve had Steve from your directors office tell me I’ll never get more than 39Mbps due to my distance from the exchange, but Openreach say it’s distance from cabinet and not exchange. I don’t think Vodafone want to investigate it really.
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Darren Thomas
(@DagsJT) reported
from
Warrington, England
@VodafoneUK I’ve logged an official complaint now. I’ve wasted so much time on here, your chat and (when i get through) to your phone team only to not actually get anywhere and get the speed I’ve been promised. Hopefully an official complaint will get someone to actually bother.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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yas x
(@yasminr0se) reported
@VodafoneUK how on earth do i unlock a phone, you guys are saying as i purchased from @CPWTweets they need to unlock it but CPW are saying vodafone need to unlock it, pls help.
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Keith B
(@KB127) reported
@VodafoneUK You are useless! Partner has lost her phone and can't log into her account because you want to send a text to her lost phone. The most bloody stupid thing I've ever heard. You're about to lose 2 customers.
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Lise 👩🏻📸💙
(@lisegirl1) reported
@ZoraSuleman @VodafoneUK Totally!!!! Worst voice ever. What were @vodafoneuknews thinking!!!
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William Poel
(@wpoel) reported
@VodafoneUK @JayDogUFC What tripe! Just serve your customers - I am still waiting for the iPhone7 unlock code first requested last November. It has been a total pantomime. I may give up and sue for for exemplary damages - I bet the judge will have had a poor experience with Vodafone. 😱
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rob-e
(@robe11125193) reported
@VodafoneUK one of ya reps told me F***K YOU today on da phone,great customer service
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Ed Coonagh
(@Ed_Coonagh) reported
I've been a business customer of @VodafoneUK for over 20 years. And, they show respect by putting the phone down on me. #theworst
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Motor Leasing | Car & Van Leasing
(@MotorLeasingUK) reported
We can honestly say @VodafoneUK must have the WORST custom service I’ve ever witnessed. No two colleagues can say the same or promise the same. We feel very upset and let down.
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marcus b
(@marcusakb) reported
@VodafoneUK Hi, we logged the request for a NUC on your website but just received an email titled ‘...problem with your unlock request’ (after completing the email confirm to the original logging) but the body says nothing about a problem. How do we proceed? Thanks
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Simon Hurst
(@SimonHurstUX) reported
@VodafoneUK Hi. I told you I wished to cancel my account numerous times on the 4 of January for my mobile broadband. You've now sent Themis recoveries to get me to pay my bill. I can send you proof of my cancellation messages if you want
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Sarah Nichol
(@SarahNichol4) reported
Shocking service @VodafoneUK. Letter from you sending a debt collection agency to collect monies on account cancelled last year by user. 1st time any correspondence has been sent & no help on your phone lines. Will end up with a crap credit rating on a debt that shouldn’t exist.