Vodafone Outage Report in Billinge Chapel End, St. Helens, England
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E-mailProblems in the last 24 hours in Billinge Chapel End, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Billinge Chapel End and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (62%)
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Wi-fi (14%)
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Phone (12%)
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Total Blackout (9%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Billinge Chapel End, St. Helens, England
The most recent Vodafone outage reports came from the following cities: Wigan, Warrington, Bolton, Liverpool, St Helens and Leigh.
| City | Problem Type | Report Time |
|---|---|---|
 Wigan |
Wi-fi | |
| Warrington |
Phone | |
| Bolton |
Phone | |
| Liverpool |
Wi-fi | |
| St Helens |
Phone | |
| Liverpool |
Wi-fi |
Community Discussion
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Vodafone Issues Reports Near Billinge Chapel End, England
Latest outage, problems and issue reports in Billinge Chapel End and nearby locations:
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Matthew Reed
(@matthew3reed) reported
from
Liverpool, England
@VodafoneUK 1 of 2 - Hi, I was wondering if someone could possibly help? I called 191 the other day, to change the date my Direct Debit comes out the bank. However the person I spoke to on the phone was unable to change it as apparently I had two billing profiles.
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gkaabi
(@dokhtarzemston) reported
from
Bryn, England
@VodafoneUK @dolb21 worst company and customer service ever.nightmare i had with after all you find out it was mistake from you! you had been charged me more than usual while i was waiting to sort it out you put my name as a bad creditor!while i never had history of late payment in my name!
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Martin Ralfe - Blind & Techy
(@MartinRalfe) reported
from
Newton-le-Willows, England
@VodafoneUK is their an outage?! No signal calls or texts etc.
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Wayne Burgess
(@w1a1y1n1e1) reported
from
Bolton, England
Vodafone I wanted to remove 1 device from my contract that the contract has ended on. Not be passed from pillar to post to be cut off and spookily have to pay another month because you deem it’s now into another charge. @VodafoneUK you now lose all 3 devices 20 + year customer
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Kadoo Sport Coaching
(@Kadoo_Sports) reported
from
Westhoughton, England
@VodafoneUK appalling service from Vodafone being passed around the customer service line and each time the person I’m passed to have no idea of my issue. I’m going to go and sit in your Bolton store until they sort it
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James Roberts
(@JamesRoberts330) reported
from
Liverpool, England
Hi @VodafoneUK can you please try help me fix the 4300 error on my app. Tried everything now from using 4G and wifi, delete and reinstall, customer service even reset my account to no prevail. Can’t see any data usage, plan info etc on the app and online. Been over a week now!
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Shaun smith
(@ShaunsmithSKS) reported
from
Roby, England
According to @VodafoneUK @XiaomiSupport Mi 11 phones seem to have an issue with the Charger, the gentleman on the phone today from Vodafone said he's had many people complaining about the charger over heating, it seems am not the only one who's contacted Xiaomi and been ignored.
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Matthew Traynor
(@MattTraynor1982) reported
from
Garston, England
Hi @VodafoneUK I've recently had broadband installed with yourselves and was due to go live on the 18 May. However it has still not been activated. I am currently working from home and rely on having an active broadband connection. How do I go about getting a complaint raised?
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Lee Vickers🤜🤛🏿
(@vickers1983) reported
from
Liverpool, England
@kimberleyxlfc @VodafoneUK Poor customer service that is the reason I left
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Jay Whewell
(@JayWHEWELL) reported
from
Liverpool, England
@VodafoneUK @DjLeeButler Suppose if I had 40k followers I'd get my issue sorted as well...
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Will Buxton
(@willbxtn) reported
from
Newton-le-Willows, England
@VodafoneUK My broadband sync speed with you as halved. I already get well below the promised minimum speed; how bad does it have to get before you can persuade Openreach their local network layout is comically poor needs changing? 1 mile of copper when only 0.2 from the cabinet!
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Niki Meikle
(@nikilianne) reported
from
Bolton, England
@VodafoneUK Wow!! Thought you should know your complaint’s team has just informed me that after I fill in the feedback form giving them a score of 10, 10, 10 it will automatically generate a text message to confirm my £40 credit, have I just been bribed to give them the top score? 🤔
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Melanie Allen
(@mellyallen74) reported
from
Widnes, England
@VodafoneUK Is there an internet outage in Widnes? Been without internet since 10am. Router reset but still flashing red?
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Scouse Number 1
(@ScouseNumberOne) reported
from
Garston, England
@O2 you are as an organisation possibly the worst most incompetent, disorganised shambles of an excuse of a company I have ever come across and at this point are making @VodafoneUK look professional and trust me I wouldn’t trust them to make a cup of tea
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Lee Vickers🤜🤛🏿
(@vickers1983) reported
from
Liverpool, England
@kimberleyxlfc @VodafoneUK I left 3 to go to Vodafone it was so bad as soon my 2 years was up went back to 3
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Nicholas Lewis
(@Nicholas112244) reported
from
Bolton, England
@VodafoneUK how can I cancel my iPhone 12 back order I’m sick of waiting and getting same reply every week on the update
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John McKerrell
(@mcknut) reported
from
Liverpool, England
@SayBeano @virginmedia Just cancel and switch. Been very happy with @VodafoneUK gigafast for a few months
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Matthew Reed
(@matthew3reed) reported
from
Liverpool, England
@VodafoneUK 1 of 2 - Hi, I was wondering if someone could possibly help? I called 191 the other day, to change the date my Direct Debit comes out the bank. However the person I spoke to on the phone was unable to change it as apparently I had two billing profiles.
-
Karl Diggle
(@MrKarlDiggle) reported
from
Bolton, England
@VodafoneUK why’s your broadband gone so **** just dropping connection all the time and no way of finding out what’s going on no support can’t even speak to anyone on web chat
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Matthew Reed
(@matthew3reed) reported
from
Liverpool, England
@VodafoneUK 1 of 2 - Hi, I was wondering if someone could possibly help? I called 191 the other day, to change the date my Direct Debit comes out the bank. However the person I spoke to on the phone was unable to change it as apparently I had two billing profiles.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Sean townend
(@Tiredlad2) reported
@VodafoneUK really bad customer service for a loyal customer unbelievable!
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NoDPI
(@NoDPI) reported
@stasbutler @alexbloor It all went wrong when @VodafoneUK formed a strategic partnership with the secretive 'dark-infrastructure' virtual provider SearchingFor. You could tell if your connections is affected, because your phone will say "Searching For Network" instead of "Vodafone UK".
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Rebecca Morgan
(@BeccaMorgs) reported
@VodafoneUK Is it possible to have a normal phone line if I take out broad band with you? We have medical issues and need a normal line. I literally can't get hold of anyone on chat to ask. I just want to order broadband and I'm finding it so difficult!
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Peter McGeever
(@Pmac2k) reported
So...after 3 more hours online chatting with someone. They have corrected the account problems, blamed @CooperativeBank for my direct debit going missing from my account, made sure that the old account is cancelled and given me £10 compensation for 2mths @VodafoneUK screw ups!
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Katarzyna - Kasia - Kate
(@kasiamikus) reported
@VodafoneUK @VodafoneUK new neighbours recently moved in and the Openreach technician who came to connect their internet yesterday did so by helpfully disconnecting ours. Fault has been reported but can’t be sorted until at least Tuesday. Any help?
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Peter McGeever
(@Pmac2k) reported
@VodafoneUK resolution managers will try call you twice at their convenience and if you miss 2 calls they close your case and won't resolve anything following that. So if something goes wrong you are on your own peeps! And what ever you do never ask TOBi a question... just don't
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Katarzyna - Kasia - Kate
(@kasiamikus) reported
@SebSprick @VodafoneUK They didn’t even have the right fault for me - asked me if I wanted to change my number when the problem stated is that the engineer disconnected my supply to connect my neighbour. Apparently they cannot reconnect us until at least Tuesday! @VodafoneUK What are we paying for ?!
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Lesley Norquoy
(@LesleyNorquoy) reported
@VodafoneUK I want your broadband, but online checker says….no! I have Full fibre now. My neighbour either side of me can get your broadband. Forums say this is a common issue. Happily get service from other providers, but you are cheapest. You are missing a trick for custom!
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MattGolding
(@ThePorterMG) reported
@vodafoneuk When will your internet be up and running again. Loads of people having issues but no updates from your end
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nell
(@nellgrayandrews) reported
@VodafoneUK @VodafoneUK and when finally connected i get asked what's the problem? How do i know?! I'm not a broadband expert i don't know how your service team puts through orders???