Vodafone Outage Report in Billinge Chapel End, St. Helens, England
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E-mailProblems in the last 24 hours in Billinge Chapel End, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Billinge Chapel End and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (63%)
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Phone (13%)
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Wi-fi (13%)
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Total Blackout (9%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Billinge Chapel End, St. Helens, England
The most recent Vodafone outage reports came from the following cities: Warrington, Wigan, Liverpool and Bolton.
| City | Problem Type | Report Time |
|---|---|---|
 Warrington |
Internet | |
| Warrington |
Internet | |
| Wigan |
Phone | |
| Liverpool |
Internet | |
| Liverpool |
Internet | |
| Liverpool |
Phone |
Community Discussion
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Vodafone Issues Reports Near Billinge Chapel End, England
Latest outage, problems and issue reports in Billinge Chapel End and nearby locations:
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Will Buxton
(@willbxtn) reported
from
Newton-le-Willows, England
@VodafoneUK My broadband sync speed with you as halved. I already get well below the promised minimum speed; how bad does it have to get before you can persuade Openreach their local network layout is comically poor needs changing? 1 mile of copper when only 0.2 from the cabinet!
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James Roberts
(@JamesRoberts330) reported
from
Halewood, England
@VodafoneUK @O2 Hi James, I stupidly recycled my iPhone X with O2 and wow it was the worst thing I ever did tbh. Took the phone into store on 15 Sept and still awaiting cleared funds to credit my account 🤬. For future reference can I take phones into the Vodafone store to trade-in? Thanks 👍
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Matthew Reed
(@matthew3reed) reported
from
Liverpool, England
@VodafoneUK 1 of 2 - Hi, I was wondering if someone could possibly help? I called 191 the other day, to change the date my Direct Debit comes out the bank. However the person I spoke to on the phone was unable to change it as apparently I had two billing profiles.
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Matthew Reed
(@matthew3reed) reported
from
Liverpool, England
@VodafoneUK 1 of 2 - Hi, I was wondering if someone could possibly help? I called 191 the other day, to change the date my Direct Debit comes out the bank. However the person I spoke to on the phone was unable to change it as apparently I had two billing profiles.
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Lee Vickers🤜🤛🏿
(@vickers1983) reported
from
Liverpool, England
@kimberleyxlfc @VodafoneUK Poor customer service that is the reason I left
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Lee Vickers🤜🤛🏿
(@vickers1983) reported
from
Liverpool, England
@kimberleyxlfc @VodafoneUK I left 3 to go to Vodafone it was so bad as soon my 2 years was up went back to 3
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Matthew Reed
(@matthew3reed) reported
from
Liverpool, England
@VodafoneUK 1 of 2 - Hi, I was wondering if someone could possibly help? I called 191 the other day, to change the date my Direct Debit comes out the bank. However the person I spoke to on the phone was unable to change it as apparently I had two billing profiles.
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Wes Chimuzu Jr
(@wesfromspeke) reported
from
Garston, England
Poor customer service and lack of engagement with my problem that they’ve caused by not merging my bills, wrong timescales, lies after lies and incompetence,causing great distress and anxiety - @VodafoneUK @N5JFY @BoxmeerJean
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Kadoo Sport Coaching
(@Kadoo_Sports) reported
from
Westhoughton, England
@VodafoneUK appalling service from Vodafone being passed around the customer service line and each time the person I’m passed to have no idea of my issue. I’m going to go and sit in your Bolton store until they sort it
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Melanie Allen
(@mellyallen74) reported
from
Widnes, England
@VodafoneUK Is there an internet outage in Widnes? Been without internet since 10am. Router reset but still flashing red?
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George
(@georgewalker18) reported
from
Bolton, England
@VodafoneUK can you help me with my sim card please
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Nicholas Lewis
(@Nicholas112244) reported
from
Bolton, England
@VodafoneUK how can I cancel my iPhone 12 back order I’m sick of waiting and getting same reply every week on the update
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Mathew ✌🏻
(@MathewJSwain) reported
from
Widnes, England
@VodafoneUK is the 4G down at the minute?
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Joanne Fairhurst
(@nutty1976) reported
from
Wigan, England
@VodafoneUK hi i need to try a new sim as my phone has stopped receiving incoming calls. Will my local shop be able to help ?
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Alex Gulrajani
(@AlexGulrajani) reported
from
Liverpool, England
Cannot wait for my relationship with @VodafoneUK to come to an end. Told I was given a £20 account credit as a “gesture of goodwill” for appalling service. Sent me a bill for next month. Not on it. Plus disconnection date is 25th Oct so they’re going to have to refund it anyway!
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❤️Tam Æ ❤️
(@tams36) reported
from
Chorley, England
@VodafoneUK is there are problem in Pr7 area? People trying to ring but get no answer and I’m struggling to ring out? Need my phone for work! 🤬
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George
(@georgewalker18) reported
from
Bolton, England
Will never have s phone with @VodafoneUK again. Trying to unlock my phone to any sim is an absolute nightmare.
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Jay
(@Scouseblinder) reported
from
Liverpool, England
@VodafoneUK Servers down again joke
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Wes Chimuzu Jr
(@wesfromspeke) reported
from
Garston, England
@VodafoneUK are inconsistent with their advice😡 I have been waiting for my account to be sorted and been told many lies- their staff don’t seem to be connected and engaged with customer issues - my journey has been a nightmare - very disappointed maybe the Ombudsman Services can
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John McKerrell
(@mcknut) reported
from
Liverpool, England
@SayBeano @virginmedia Just cancel and switch. Been very happy with @VodafoneUK gigafast for a few months
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Helen Stewart
(@fashion_witch) reported
Oh poor lass @VodafoneUK is trying so hard to unravel the 11 month **** up, now her manager who WON'T speak directly to me wants me to pay £76 cancellation fee for a service I have never had and have been told I CAN'T HAVE IN THIS AREA, by Openreach and Vodafone.
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Chris Jones 🐀
(@ChrisJonesBiz) reported
@VodafoneUK Many thanks for getting back to me. I have had a Chat online and a router firmware update so hopefully that will fix this issue.
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Tracey Davies
(@miss_traceydav) reported
@VodafoneUK No I had power switched off while work was being done but my phone was only getting a 3G signal, occasionally hitting 4G
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'H' 🕊💙🇪🇺🐈⬛📚
(@Chaoswasmycat) reported
Dear @VodafoneUK it's not a 'free' festive treat if you have to pay the p&p....
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Rich McKone
(@RichMcKone) reported
@VodafoneUK Can you tell me if the call centres are based in the UK? having used online chat, where advisors are based in India, the chats have proved futile because nothing has been sorted. Vodafone have now issued a bill despite our service not been activated. I am very close to cancelling
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James Harrison 🏴☠️
(@jamespirates) reported
.@VodafoneUK your direct debit form on your website doesn’t work. Your agent failed to create a direct debit last month & now you won’t let me talk to anyone via 191 & your chat is ‘too busy’. Appalling service #customerfeedback
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FrontRow Legal
(@frontrowtalk) reported
Why is it impossible to talk to someone at @VodafoneUK -just waiting is no help to answer a query when we have found out we are being charged for a service we did not order
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Saqib
(@saqbo) reported
@VodafoneUK most shocking company the people that work at Vodafone don't have the permission to communicate with there own back end team most shocking customer service they have no idea how to treat the customers
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Helen Stewart
(@fashion_witch) reported
I'm starting to feel REALLY sorry for the 'phone operative I spoke to earlier @VodafoneUK who has had to deal with 4 departments so far and has 1 left to go which may give her the answers she/I need. If not escalate to a complaint time. For the 3rd/4th/not sure time.
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Jack Hopper
(@Jack29109085) reported
@VodafoneUK down again B and Q side of devizes that’s been 6 days this month I hope you’re going to compensate everyone????