Vodafone outages and service status in Cradley Heath, England

Problems in the last 24 hours in Cradley Heath, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Cradley Heath, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Cradley Heath, England

The most recent Vodafone outage reports came from the following cities: Oldbury, Birmingham, Halesowen, Wolverhampton, and Walsall.

City	Problem Type	Report Time
Oldbury	Internet	4 days ago
Birmingham	Internet	5 days ago
Birmingham	Phone	17 days ago
Oldbury	Internet	18 days ago
Halesowen	Internet	18 days ago
Wolverhampton	Wi-fi	25 days ago

Nearby cities with recent reports

Community Discussion

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Vodafone Issues Reports Near Cradley Heath, England

Latest outage, problems and issue reports in Cradley Heath and nearby locations:

• 
  Birmingham Emma (@memoirsoftlp) reported 12 seconds ago from Birmingham, England

  @VodafoneUK I'm trying to access my NHS discount that I'm eligible for family and friend's however it's currently not working via the BlueLight card site so can you tell me how I obtain this for a friend please?

• 
  Phil Dodd (@Phil_dodd) reported 8 minutes ago from Walsall Wood, England

  Could everyone have a look at this exchange between @VodafoneUK and my wife. The Crux of the matter was a better deal was being offered to new customers than it was to her wanting to upgrade after 10 years of loyalty. Once they have you have you as a customer. They stop caring.

• 
  Ash❗️ (@Ash_470) reported 15 minutes ago from Birmingham, England

  Customer service via a live chat with @VodafoneUK is like pulling teeth. A reply every 3 minutes and a question after a question. How many customers do you actually get through this way per day, surely it can't be many. Almost 45 mins for simple query! 😴😴😴😴😴😴

• 
  Samantha Butler (@Sammiebutler88) reported 15 minutes ago from Wednesfield, England

  @VodafoneUK brilliant level of customer service shines through again. On the phone for over 40 minutes whilst someone reads the notes about the compensation I have been promised following the horrendous level of customer service I have received and they just cut me off! FUMING

• 
  Charan Aulakh (@Charan_Aulakh) reported 16 minutes ago from Walsall Wood, England

  @VodafoneUK H, no mobile internet in Walsall ? I’ve messaged you my details - please let me know fix time.

• 
  Kelly Glenn 🦋 (@Kellyvic3) reported 16 minutes ago from West Bromwich, England

  @VodafoneUK I can't log on to my app, which says technical issues..... I need to check my data......

• 
  Samantha Butler (@Sammiebutler88) reported 26 minutes ago from Wednesfield, England

  @VodafoneUK broadband is shocking!! My TV is next to the broadband box and it still shows poor signal. I'm better off using 4g than broadband when at home. So infuriating

• 
  Soph (@sldf26) reported 35 minutes ago from Birmingham, England

  @VodafoneUK Hi Becca. To upgrade it will cost me approx £240, plus another upfront cost for the handset and £97 pm for the contract itself. Personally I think £97 is ridiculous, especially when I’ve been a customer for many years. I’m happy to wait it out & leave come the summer. Cheers.

• 
  Mairead 🇬🇧 (@RayMairead) reported 37 minutes ago from Birmingham, England

  @VodafoneUK all myself, husband an 3 kids on voda, I'm in hospital for 3-5 days, do you do any deals or free same network calls for loyal customers like say 02 do (or did when I was with them for over 15 years? Just don't want my phone to run dry after a few days? Thank you x

• 
  Alison Maxam (@AlisonMaxam) reported 37 minutes ago from Walsall Wood, England

  @VodafoneUK Can you supply a postal address so my 90 year-old step father can write to inform you of his change of address. He doesn’t have access to the internet so can’t do it online. Your website is no help.

• 
  Jay Rawlings (@SpecialSchSENCO) reported 44 minutes ago from Birmingham, England

  @alimurtazamohs1 @VodafoneUK Agree with this. Im getting 5g indoors apparently but every mast in the 50km vicinity is broken and I cant even watch BBCIplayer...

• 
  sonnia wheatley (@candysonnia) reported 50 minutes ago from Kinvere, England

  @VodafoneUK We were supposed to be connected to home broadband which we are still paying for as it’s just a house move there is a problem and nobody is taking ownership or helping as long as you get your money customer service doesn’t matter

• 
  DEAN WILKES (@heycitizen) reported 50 minutes ago from Dudley, England

  Live Chat @VodafoneUK Useful service but back and forth comms far too slow.

• 
  Simon Neale (@nealesj) reported 50 minutes ago from Birmingham, England

  At Star City in Birmingham, outside and can only get 3G. Come on @VodafoneUK , get your 4G network up to scratch before sorting out 5G (particularly as that roll out is slow).

• 
  normal chris (@hzlrbbt) reported 50 minutes ago from Birmingham, England

  today marks the grim milestone of 1 month since installation and still no internet from @VodafoneUK. logged a complaint 4 days ago - no response! 🥴

• 
  Mark Bradburn (@MarkBradburn3) reported 51 minutes ago from Birmingham, England

  And @VodafoneUK even your CEO complaints department agreed on a recorded phone call that it was ridiculous l, but it’s process. Well here’s an idea look at the process and think of the customer maybe.

• 
  Lox Graham (@loxgraham) reported 52 minutes ago from Dudley, England

  @VodafoneUK @mymerryhill first class knowledgable service plus a new Samsung Galaxy S21 FE phone from team Merry Hill #Milas #Jordan 👍

• 
  daniel (@field133) reported 53 minutes ago from Dudley, England

  @VodafoneUK so so disappointed in the quality of service prodived every month there is an issue with my bill and I have to spend ages trying to sort it out not good 😥

• 
  Athene Secure (@AtheneSecure) reported 54 minutes ago from West Bromwich, England

  @VodafoneUK broadband down AGAIN for the THIRD time in less than three weeks. Truly appalling 'service' - I wish I hadn't moved from the reliable service I used before with @Plusnet

• 
  Shaun Jenks 📸📱 (@Shaunjenks) reported 58 minutes ago from Birmingham, England

  So @VodafoneUK ‘s 5G network will be coming to sister brand @VOXI_UK later this year! Fantastic!! Although I’m an iPhone guy and it doesn’t seem likely we will see a 5G iPhone until the 2nd half of 2020😔

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Mhabib (@mhabib18) reported 6 minutes ago

  @O2 Complaint reference: C-0805262070, i dont want any more discussions..sort it out pronto else closing my account and going to @VodafoneUK

• 
  Calum Campbell (@CalumCa70143010) reported 6 minutes ago

  @VodafoneUK ive tried and tried to contact your customer service but I get a computer. I am beyond furious with your company. Do you not understand what cancelling my contract getting another number means

• 
  Jhon Miro (@JhonMiro4) reported 7 minutes ago

  @VodafoneUK The service provided by Vodafone since February has been fundamentally flawed. I have to change to other services .

• 
  antony hall (@anonymous_stAff) reported 9 minutes ago

  @VodafoneUK hi, what is the process for getting an old Vodafone account which is no longer active fully closed and removed from my credit file? I haven’t been a Vodafone customer for over 12mths, yet you still appear on my credit file with an update as recent as March 26??

• 
  Vodafone Group (@VodafoneGroup) reported 11 minutes ago

  @warebear42 Hi @warebear42, we're sorry to hear this. @VodafoneUK is currently unable to respond on X, but the team will be happy to help you over on Instagram or Facebook. Please drop them a message there, and they’ll get back to you.

• 
  Simon Dealey (@judahbenhur77) reported 13 minutes ago

  @VodafoneUK why do I keep getting cold calls from your call centre, then when I tell them I have a business provided Vodafone mobile not a personal paid for mobile your staff hang up the call......its rude and unprofessional.

• 
  DiKey (@xcetveli) reported 15 minutes ago

  @VodafoneUK team couldn’t even handle a package upgrade. They asked for my consent to deactivate my line to do it. After I questioned the consent they admitted it could take 1–5 days! No written 1-day fix guarantee, failed upgrade, and I missed the campaign. Bravo.

• 
  FINGERSJOHN✌ (@jnafr) reported 18 minutes ago

  @ThreeUKSupport @VodafoneUK Why is the coverage online so poor in Birmingham B43...sort it out.

• 
  Robin Nakamoto (@RobinNakamoto) reported 18 minutes ago

  @VodafoneUK How about you fix your 5G instead?

• 
  andshar70 💙🐝 (@andshar70) reported 18 minutes ago

  @VodafoneUK is there a problem with full fibre I can't get on my work server but emails working ok?