Vodafone outages and service status in Cradley Heath, England
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Full Outage Map
- Vodafone generated 0 outage signals in the last 24 hours around Cradley Heath, including 0 direct reports.
- The most common problems reported in this area mention Internet and Phone.
- Internet (80%)
- Phone (20%)
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Problems in the last 24 hours in Cradley Heath, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Cradley Heath, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Cradley Heath, England
The most recent Vodafone outage reports came from the following cities: Birmingham.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham
|
Internet | 8 days ago |
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Birmingham
|
Internet | 19 days ago |
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Birmingham
|
Internet | 25 days ago |
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Birmingham
|
Internet | 29 days ago |
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Birmingham
|
Phone | 29 days ago |
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Birmingham
|
Internet | 1 month ago |
Community Discussion
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Vodafone Issues Reports Near Cradley Heath, England
Latest outage, problems and issue reports in Cradley Heath and nearby locations:
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Rehana Watkinson (@Rehune) reported from Birmingham, England@VodafoneUK sold me faulty broadband,charged me 100 of £ for data, after months of dispute agrd to cancel charges but ‘forgot’ i had to request a recording of call - took 30 days. It’s 53 mins long,clear except for the 8 mins where they said they would cancel which is distorted.
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Sunny (@kford_red) reported from Wolverhampton, EnglandAttempting to setup a new mobile phone contract with @VodafoneUK is up there with being one of the biggest mistakes of my life. Worst communication skills and customer service I’ve ever come across. 😠 😡 😤
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Ram 🐏 (@ramRAMir) reported from Birmingham, EnglandDuring this period of time i can say that the service of @VodafoneUK is very unreliable!!!
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Karen Tomalin (@BigBraLady) reported from Dudley, EnglandSo Amar couldn’t help now Suhas is going to have a shot at it. @VodafoneUK
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Eddie Clarke 🐝 (@eddieclarke96) reported from Birmingham, England@VodafoneUK Still down in Birmingham
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Kiki (@KimberleyAStone) reported from Redditch, England@VodafoneUK i was wondering if you could help me, ive had 3 calls from different numbers saying i have called them. But i haven’t called anyone and there is nothing on my outgoing calls on my phone either
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Ram 🐏 (@ramRAMir) reported from Birmingham, England@VodafoneUK hey. We are all working from home and we dont have stable connection. We are wasting our money for your poor services 😒
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martinwilsonthegreat (@martinwilsonth1) reported from Stourport-on-Severn, England@VodafoneUK customer service is shocking, they try every ***** trick in the book to prevent you from cancelling your contract, the phone line I’m on doesn’t even tell me the number I am in the queue, only that ‘there really busy at the moment and I be put through to someone ASAP’
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Andrew Markou (@Andyfoodie) reported from Birmingham, EnglandHi there @BarclaysUKHelp good afternoon. According to @VodafoneUK my airtime bill has been successfully paid. I can't see it as cleared on my app From what I've been reading you guys seem to be having technical issues is this correct and when will everything go back to normal?
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carl hawkins (@hawk2022) reported from Wednesfield, England@VodafoneUK y do you Treat people like **** 48 days To wait for a repair thats just to pick the phone up which you still haven’t done and 4 Callbacks that I haven’t received
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Rik Freeman Photographer (@rickfr01) reported from Dudley, England@HJMovingFarAway @CostaCoffee @VodafoneUK I have never had an issue with them. Even on calls always had UK based. Although, as we know these days there is little given to brand loyalty. I was expecting them to tell me to do one as I told them what I wanted rather than accepting what they wanted. Yep surprised.
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Harris Siddique (@harris_siddique) reported from Birmingham, England@VodafoneUK pathetic network , have been complaining since jan no issue resolved . Support team is useless.frequent disconnections and low speed for unlimited contract . @financialombuds
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Charan Aulakh (@Charan_Aulakh) reported from Walsall Wood, England@VodafoneUK H, no mobile internet in Walsall ? I’ve messaged you my details - please let me know fix time.
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Amanda.H 👄 (@MissAHxx) reported from Birmingham, EnglandFucksake @VodafoneUK trying to do a trade in for my old phone is a nightmare and now have to wait to re do it as you think my phone is damaged and there isn’t a single ounce of damage to it
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Hamesh Patel (@Hamesh_) reported from Birmingham, England@VodafoneUK I would accumulate all the smaller monthly prizes and treat myself to an iPad Pro with the large display screen #VeryMeRewards
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Jase (@Jasonhannon85) reported from Birmingham, England@VodafoneUK So after yesterday and speaking to an advisor who we thought was really nice and said she would call my wife today at 11am to sort out her upgrade issues we’ve heard nothing. So now my wife has been lied to 3 times on the phone and also been called moody because she’s pregnant...
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steve beard (@steve8454) reported from Birmingham, England@VodafoneUK The sim is for a relative coming over from Spain for a few weeks. I feel I was missold this package. Was told I needed a contract. Never had to do that before.
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Jamie F'N Hand (@JamieHand101) reported from Birmingham, EnglandJust dealt with the worst customer service I have ever have to deal with from @VodafoneUK , spent 5 hours on the phone to be told they have given my contract to the wrong number now their ‘system’ won’t change it back 👌🏻
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sonnia wheatley (@candysonnia) reported from Kinvere, England@VodafoneUK posted our issues and names of staff at customer services on Facebook and getting feedback from loads of unhappy customers, wish I’d known before!! #moneysavingexpert #MartinLewis #itv
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Ste (he/him) (@Ste_Tonks) reported from Birmingham, England@VodafoneUK terrible service I’m getting nuisance calls from a withheld number (however I know the person calling and what number they are withholding) and your adviser said there is nothing you can do to stop this 😡
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Jayne pell (@jaynepell) reported@wheat_daddy @O2 It’s also @VodafoneUK I can’t get signal in yard!!
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Or Sassur (@Orsassur2) reported@VodafoneUK, I am publicly raising a serious complaint about the appalling treatment I received at one of your stores in London. I entered your store for one simple and perfectly legitimate purpose: to purchase a Vodafone SIM card. I was not asking for a favour, demanding special treatment, or attempting to obtain anything extraordinary. I was a prospective customer who walked into a Vodafone shop expecting the most basic standards of courtesy, professionalism and respect. What I encountered was the complete opposite. Instead of being treated as a customer, I was made to feel as though I had walked into a high-security government facility and was somehow an enemy of the Crown. The attitude of some members of staff was astonishingly arrogant, hostile and unnecessarily confrontational. Their behaviour created an atmosphere in which a simple commercial transaction became an unpleasant confrontation. What makes this even more disturbing is the apparent attitude towards customers who dare to question or challenge poor service. Rather than calmly explaining the situation and attempting to resolve the matter, the interaction became increasingly hostile. I was confronted with behaviour that I perceived as intimidating, including what I understood as threats when the staff did not want to deal with my request. Let us be absolutely clear: customers are not supposed to be intimidated into silence because an employee does not want to provide assistance. A Vodafone employee is not a police officer, immigration official, security agent or member of the Secret Service. A shop is a commercial environment. Customers have the right to ask questions, request assistance and expect reasonable explanations without being treated as suspects. The irony is almost unbelievable. Vodafone is a telecommunications company whose entire business depends upon people choosing to communicate with you. Yet my experience was one in which communication, courtesy and basic customer service appeared to have been abandoned at the very moment they were most necessary. I have travelled to London and deliberately chose Vodafone as a major and internationally recognised telecommunications brand. I expected British standards of professionalism. Instead, I encountered an experience that was embarrassing—not for me, but for the company whose name was displayed above the door. A major telecommunications company should understand that its reputation is not built only through advertising campaigns, impressive websites and corporate slogans. Reputation is built in the shop, face-to-face, when an ordinary customer walks through the door. That is precisely where Vodafone failed me. I therefore expect Vodafone UK to investigate this incident properly, identify the employees involved, review any available CCTV and internal records, and determine whether the conduct I experienced complies with Vodafone's customer-service standards and employee policies. I am not asking for preferential treatment. I am asking for accountability. If Vodafone believes that treating prospective customers with arrogance, hostility and intimidation is acceptable, then Vodafone should say so publicly. If it does not, then it should demonstrate that through action rather than another generic corporate apology. @VodafoneUK, your logo may be recognised around the world, but no brand is bigger than the people who represent it. When those representatives treat customers with contempt, they damage the brand far more effectively than any competitor ever could. I went into a Vodafone store in London intending to become a customer. I walked out wondering why anyone would willingly choose to be one. That should concern you far more than this complaint.
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Angelique 🎵🇬🇧🇫🇷☮️ (@Angieeclectic) reported@antonycotton @VodafoneUK Worst experience ever.
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Bob Bluffield (@BobGrumpies) reported@Katielou86x @Iromg @VodafoneUK Jeez! I never knew this! Where are their sponsors listed?
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Dave (@Bramapp313) reported@MediaSOI Didn't they get the emergency message from @VodafoneUK free, or course.
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Dave (@davegarryfish) reportedOn a train (as I am every week) can't have a phone call for more than 30 seconds. @VodafoneUK your signal is absolutely shocking. Why??? It's 2026. Surely your investments would see significantly better performance. Tired of this rubbish
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StGeorge (@Needitsobadly) reported@MigrantTrackUK @ZiaYusufUK @VodafoneUK Not a customer and now most certainly never will be. Hit them where it hurts.
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Glenna George (@Glenna12) reported@VodafoneUK , I have moved over to you and inserted the new sim card. I supposed to keep my mobile number. I currently no network access . How long does it take for my network access to kick in?
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Ian Robinson (@Ramasesuk) reported@VodafoneUK why has your coverage/signal been absolutely awful for the last few months in north Devon? Is it because you joined with 3 and have shut down your own masts and are using there’s?
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Bob Bluffield (@BobGrumpies) reported@Iromg @VodafoneUK Good for you! I wonder how many have done the same over this issue?