Vodafone Outage Report in Cradley Heath, Sandwell, England
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
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E-mailProblems in the last 24 hours in Cradley Heath, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Cradley Heath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (58%)
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Phone (19%)
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Wi-fi (12%)
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Total Blackout (9%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Cradley Heath, Sandwell, England
The most recent Vodafone outage reports came from the following cities: Birmingham, West Bromwich, Wednesbury, Oldbury, Wolverhampton and Brownhills.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
Phone | |
| Birmingham |
Internet | |
| West Bromwich |
Internet | |
| Birmingham |
Internet | |
| Birmingham |
Internet | |
| Birmingham |
Internet |
Community Discussion
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Vodafone Issues Reports Near Cradley Heath, England
Latest outage, problems and issue reports in Cradley Heath and nearby locations:
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Samantha Butler
(@Sammiebutler88) reported
from
Wednesfield, England
@VodafoneUK brilliant level of customer service shines through again. On the phone for over 40 minutes whilst someone reads the notes about the compensation I have been promised following the horrendous level of customer service I have received and they just cut me off! FUMING
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Lee Anthony
(@Holland4La) reported
from
Dudley, England
@Kris_Robb @VodafoneUK Same here! Woke this morning to have an email saying ‘sorry, out if stock’ even though i was assured it would be here on the day of release. Poor management. Also, blaming Apple is ridiculous when other providers haven’t had the same issue.
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Robin Palmer
(@robbiederby) reported
from
Birmingham, England
First impressions of @VodafoneUK #5G... Underwhelming and somehow still slower than @virginmedia's #4G (in B15). With Vodafone downloading at just 40Mbps and Virgin Mobile coming in at 70Mbps. So to summarise. Slow to roll out, and slower than 4G when it does appear. Not good.
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ⓐⓑⓐⓘⓓ ⓢⓐⓙⓙⓐⓓ
(@safeabz) reported
from
Dudley, England
@VodafoneUK Very slow internet around my area
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Mark Bradburn
(@MarkBradburn3) reported
from
Birmingham, England
And @VodafoneUK even your CEO complaints department agreed on a recorded phone call that it was ridiculous l, but it’s process. Well here’s an idea look at the process and think of the customer maybe.
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Lee Anthony
(@Holland4La) reported
from
Dudley, England
@VodafoneUK That’s a lie! I called up on monday (whilst waiting for my order) as the link i was sent to ‘upgrade now’ let me go all the way through to payment and never once mentioned out of stock or a delay. You may have changed that now but that was always the case!
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Charan Aulakh
(@Charan_Aulakh) reported
from
Walsall Wood, England
@VodafoneUK H, no mobile internet in Walsall ? I’ve messaged you my details - please let me know fix time.
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o wheeler o
(@wheeler_DAG) reported
from
Walsall Wood, England
@VodafoneUK Is anyone going to get back to me about about my one number issue I’ve got. I got a DM off someone yesterday at half two and that’s that nothing else since.
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o wheeler o
(@wheeler_DAG) reported
from
Walsall Wood, England
@VodafoneUK Is anyone going to get back to me about about my one number issue I’ve got. I got a DM off someone yesterday at half two and that’s that nothing else since.
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Mark Bradburn
(@MarkBradburn3) reported
from
Birmingham, England
Because @VodafoneUK I am a customer you will be losing. So can someone with common sense sort this out ASAP
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Rebecca Taylor
(@BeckyLongArms) reported
from
Cofton Hackett, England
@VodafoneUK we have no had internet for 3 days now, reset not working, ‘line advisers busy’ so can not contact by message/phone, two complaints submitted, ref given that is not recognised on call. Poor service, please respond ASAP to resolve issue as internet needed for work.
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Michelle Webb
(@gretna02) reported
from
Aldridge, England
After 40 minutes on hold through to Jane then disconnected AGAIN. Into my 3rd hour now - WTH is going on?!?! Seriously, cancel my 4 contracts right now!!!! @VodafoneUK #vodafone
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Dr Jonathan Cox
(@DrJonathanCox) reported
from
Birmingham, England
Anybody considering @VodafoneUK as a broadband provider. DON’T!! They are absolute crap. Several phone calls and wasted hours and it still doesn’t work. Total waste of money. @MartinSLewis @BBCBusiness
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Ian Baird
(@ibaird73) reported
from
Aldridge, England
@VodafoneUK Find it astonishing that having been a loyal customer for 5-6 years, that come renewal time you can’t compete with VOXI on price. In 12 months my iPhone 8 is probably ready for replacement and you get me on another 2 year contract. Short-sighted at the best of times
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Eddie Clarke 🐝
(@eddieclarke96) reported
from
Birmingham, England
@VodafoneUK Still down in Birmingham
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Ram 🐏
(@ramRAMir) reported
from
Birmingham, England
@VodafoneUK hey. We are all working from home and we dont have stable connection. We are wasting our money for your poor services 😒
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Mark Bradburn
(@MarkBradburn3) reported
from
Birmingham, England
@VodafoneUK shocking, no customer service. Emailed CEO Nick Jeffrey & his CEO team also not helpful. Woeful from the top down, cannot resolve a simple issue.
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B'
(@s_badruddin) reported
from
Birmingham, England
@VodafoneUK just to let you know you have some shite coverage in Birmingham! Barely get any 4g and constantly battling on a one bar network 🙃
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Birmingham Emma
(@memoirsoftlp) reported
from
Birmingham, England
@VodafoneUK I'm trying to access my NHS discount that I'm eligible for family and friend's however it's currently not working via the BlueLight card site so can you tell me how I obtain this for a friend please?
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Ram 🐏
(@ramRAMir) reported
from
Birmingham, England
During this period of time i can say that the service of @VodafoneUK is very unreliable!!!
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Jay Hampton
(@CitizenSciArt) reported
@GeorgeMonbiot @VodafoneUK @ScottishPower have been just as bad. Been trying to cancel an account for nearly a year, calls and online chat. Just been sent a bill with a year's worth bills in the same envelope for an executor account we didn't know existed.
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Veruca La Chausette
(@Xanthip28429540) reported
@GeorgeMonbiot I had a contract with @VodafoneUK once, a few years ago. Their customer service was so appalling, so stressful and unhelpful that I cancelled the whole thing, and now I would not touch them with a bargepole
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Not too keen on the Nazis...
(@OwenDirkshift) reported
@GeorgeMonbiot @iancooke25 @VodafoneUK Try "Resolver" online. I used them to settle a bathroom issue with B&Q, and it was very useful. Even got me a massive refund.
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wardner
(@wardner_) reported
@TrudieMaxim @GeorgeMonbiot @VodafoneUK I did exactly the same thing with BT about a decade ago (although via email rather than phone) and you wouldn't believe how quickly my issue was resolved once his assistant got involved. Up until that point I couldn't get a sensible response from anyone.
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Jim Talbot
(@Gorght) reported
@VodafoneUK No service in central Colchester since the weekend. The network service status says maintenance ongoing until 5th October!? Are we really to be without service for 3 months??
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Ian James Harris
(@lejog52) reported
@GeorgeMonbiot @VodafoneUK I found them a terrible company to deal with. No customer service whatsoever. I had been with them for 13 plus years but never again.
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Ian McEvoy
(@maccaspacca1) reported
@GeorgeMonbiot @VodafoneUK Please don't blame the customer service staff. They are often on minimum wage and pressured to meet unrealistic targets with little training. They are supposed to escalate to managers but many are not even told how to do that as they are thrown in the deep end when starting work.
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Heather #FundOurNHS 💙
(@heather_c_c) reported
@GeorgeMonbiot @VodafoneUK Make sure they apologize and compensate for the distress caused. Maybe your local Age Concern could help?
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Laurence Morgan 💙🇺🇦
(@Biglarry2k11) reported
@GeorgeMonbiot @VodafoneUK They want to move it to Direct Mail to mask the bad publicity.. shifts the conversation off Twitter .. they all have this tactic.
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Gallags01🇺🇦
(@StigStag1) reported
@GeorgeMonbiot @VodafoneUK They make so many billions (and pay so little tax) that they have zero interest in Customer Service Tbf They really are the worst of a bad bunch Have you contacted @Ofcom Maybe worth a try Good Luck