Vodafone Outage Report in Cradley Heath, Sandwell, England
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Cradley Heath, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Cradley Heath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 10: Problems at Vodafone
Vodafone is having issues since 04:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (58%)
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Phone (19%)
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Wi-fi (11%)
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Total Blackout (10%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Cradley Heath, Sandwell, England
The most recent Vodafone outage reports came from the following cities: Bromsgrove, Birmingham, West Bromwich, Wednesbury, Oldbury, Wolverhampton and Brownhills.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
Phone | |
| Birmingham |
Internet | |
| West Bromwich |
Internet | |
| Birmingham |
Internet | |
| Birmingham |
Internet | |
| Birmingham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Vodafone Issues Reports Near Cradley Heath, England
Latest outage, problems and issue reports in Cradley Heath and nearby locations:
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Lee Anthony
(@Holland4La) reported
from
Dudley, England
@VodafoneUK That’s a lie! I called up on monday (whilst waiting for my order) as the link i was sent to ‘upgrade now’ let me go all the way through to payment and never once mentioned out of stock or a delay. You may have changed that now but that was always the case!
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Ian Baird
(@ibaird73) reported
from
Aldridge, England
@VodafoneUK Find it astonishing that having been a loyal customer for 5-6 years, that come renewal time you can’t compete with VOXI on price. In 12 months my iPhone 8 is probably ready for replacement and you get me on another 2 year contract. Short-sighted at the best of times
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Lee Anthony
(@Holland4La) reported
from
Dudley, England
@Kris_Robb @VodafoneUK Same here! Woke this morning to have an email saying ‘sorry, out if stock’ even though i was assured it would be here on the day of release. Poor management. Also, blaming Apple is ridiculous when other providers haven’t had the same issue.
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o wheeler o
(@wheeler_DAG) reported
from
Walsall Wood, England
@VodafoneUK Is anyone going to get back to me about about my one number issue I’ve got. I got a DM off someone yesterday at half two and that’s that nothing else since.
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Mark Bradburn
(@MarkBradburn3) reported
from
Birmingham, England
@VodafoneUK shocking, no customer service. Emailed CEO Nick Jeffrey & his CEO team also not helpful. Woeful from the top down, cannot resolve a simple issue.
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Rebecca Taylor
(@BeckyLongArms) reported
from
Cofton Hackett, England
@VodafoneUK we have no had internet for 3 days now, reset not working, ‘line advisers busy’ so can not contact by message/phone, two complaints submitted, ref given that is not recognised on call. Poor service, please respond ASAP to resolve issue as internet needed for work.
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ⓐⓑⓐⓘⓓ ⓢⓐⓙⓙⓐⓓ
(@safeabz) reported
from
Dudley, England
@VodafoneUK Very slow internet around my area
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Robin Palmer
(@robbiederby) reported
from
Birmingham, England
First impressions of @VodafoneUK #5G... Underwhelming and somehow still slower than @virginmedia's #4G (in B15). With Vodafone downloading at just 40Mbps and Virgin Mobile coming in at 70Mbps. So to summarise. Slow to roll out, and slower than 4G when it does appear. Not good.
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Dr Jonathan Cox
(@DrJonathanCox) reported
from
Birmingham, England
Anybody considering @VodafoneUK as a broadband provider. DON’T!! They are absolute crap. Several phone calls and wasted hours and it still doesn’t work. Total waste of money. @MartinSLewis @BBCBusiness
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Ram 🐏
(@ramRAMir) reported
from
Birmingham, England
During this period of time i can say that the service of @VodafoneUK is very unreliable!!!
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Mark Bradburn
(@MarkBradburn3) reported
from
Birmingham, England
And @VodafoneUK even your CEO complaints department agreed on a recorded phone call that it was ridiculous l, but it’s process. Well here’s an idea look at the process and think of the customer maybe.
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Birmingham Emma
(@memoirsoftlp) reported
from
Birmingham, England
@VodafoneUK I'm trying to access my NHS discount that I'm eligible for family and friend's however it's currently not working via the BlueLight card site so can you tell me how I obtain this for a friend please?
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Charan Aulakh
(@Charan_Aulakh) reported
from
Walsall Wood, England
@VodafoneUK H, no mobile internet in Walsall ? I’ve messaged you my details - please let me know fix time.
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Mark Bradburn
(@MarkBradburn3) reported
from
Birmingham, England
Because @VodafoneUK I am a customer you will be losing. So can someone with common sense sort this out ASAP
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o wheeler o
(@wheeler_DAG) reported
from
Walsall Wood, England
@VodafoneUK Is anyone going to get back to me about about my one number issue I’ve got. I got a DM off someone yesterday at half two and that’s that nothing else since.
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Eddie Clarke 🐝
(@eddieclarke96) reported
from
Birmingham, England
@VodafoneUK Still down in Birmingham
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Michelle Webb
(@gretna02) reported
from
Aldridge, England
After 40 minutes on hold through to Jane then disconnected AGAIN. Into my 3rd hour now - WTH is going on?!?! Seriously, cancel my 4 contracts right now!!!! @VodafoneUK #vodafone
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Samantha Butler
(@Sammiebutler88) reported
from
Wednesfield, England
@VodafoneUK brilliant level of customer service shines through again. On the phone for over 40 minutes whilst someone reads the notes about the compensation I have been promised following the horrendous level of customer service I have received and they just cut me off! FUMING
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Ram 🐏
(@ramRAMir) reported
from
Birmingham, England
@VodafoneUK hey. We are all working from home and we dont have stable connection. We are wasting our money for your poor services 😒
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normal chris
(@hzlrbbt) reported
from
Birmingham, England
today marks the grim milestone of 1 month since installation and still no internet from @VodafoneUK. logged a complaint 4 days ago - no response! 🥴
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Euan Tully
(@Tull_11) reported
@CiCi_Coleman @VodafoneUK Fully agree the @VodafoneUK lack of customer service once raise a complaint and was informed they’d sacked the staff member that made the error
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Dolphin Diver
(@dolphindiver) reported
@VodafoneUK a friend has just told me you're switching off Suresignals in May. Why they are such a great piece of kit are you going to make sure I have a mobile signal in cornwall first? So many parts of the county with no signal here. Sure signal saves me!
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TiM
(@Fordo2016) reported
@CiCi_Coleman @VodafoneUK I've been with Vodafone for over 4 years now. Never any problems. Router died last year and they had a replacement sent out next day. Everyone's experience is different.
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Dolphin Diver
(@dolphindiver) reported
@VodafoneUK how can I log into my Vodafone account at home when you switch off my suresignal. Are you switching off the need to authenticate with sms code? You're not the only company that requires 2FA to log on. Sort out the signal before you switch off the suresignal.
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Dean
(@_DeanSullivan) reported
@VodafoneUK Absolutely appalling customer service not your frontline staff on the phones its the ones above them 7 times called up to get something sorted and 3 times its been ecalated to a manager who still has not done what they said would be done within 24 hoursNOT GOOD ENOUGH
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Chris Kaye
(@kayester10) reported
@VodafoneUK Liam, I have spent over 3 hours in the last 2 days online to your colleagues trying to sort my problem. Have to wait at least another 5 days for my account to be reset. Currently going through the complaints procedure so thanks but no thanks.
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Darren Smith 197878
(@D197878) reported
@CiCi_Coleman @VodafoneUK Never had an issue tbh. I must be in the minority
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amy
(@amyspilner) reported
@VodafoneUK hello ! My broadband contract ends with you on 12/03/21 and I’ve received no correspondence on what to do i.e. does it cancel / auto renew for another fixed term / auto renew into a rolling monthly contract ?
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Mark Cook
(@MarkACook) reported
@VodafoneUK Can you guys help? I have an issue. Bought a Vodafone SIM (PAYG). Topped up to activate. However, cannot receive calls or SMS, only outbound works. Not in the UK, currently in EUROPE. Tech Support no help.
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Ben
(@Ben71068296) reported
@CiCi_Coleman @VodafoneUK Are they even worse than The Spectator Customer Service? I find it difficult to believe!