Vodafone outages and service status in Cradley Heath, England

Problems in the last 24 hours in Cradley Heath, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Cradley Heath, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Cradley Heath, England

The most recent Vodafone outage reports came from the following cities: Oldbury, Birmingham, Halesowen, Wolverhampton, and Walsall.

City	Problem Type	Report Time
Oldbury	Internet	5 days ago
Birmingham	Internet	7 days ago
Birmingham	Phone	18 days ago
Oldbury	Internet	19 days ago
Halesowen	Internet	19 days ago
Wolverhampton	Wi-fi	26 days ago

Nearby cities with recent reports

Community Discussion

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Vodafone Issues Reports Near Cradley Heath, England

Latest outage, problems and issue reports in Cradley Heath and nearby locations:

• 
  Sindy (@SindySkpal) reported 4 minutes ago from Wolverhampton, England

  @VodafoneUK had the worst ever customer service from any organisation in the last 24 hours. Have been told I cannot make a complaint as my husband is the account holder. Working in customer services and the financial industry I know that’s not true. I won’t be letting this go

• 
  Samantha Butler (@Sammiebutler88) reported 5 minutes ago from Wednesfield, England

  @VodafoneUK brilliant level of customer service shines through again. On the phone for over 40 minutes whilst someone reads the notes about the compensation I have been promised following the horrendous level of customer service I have received and they just cut me off! FUMING

• 
  leonwba (@leonwba) reported 6 minutes ago from Seisdon, England

  @VodafoneUK do you have issues at present. I have lost signal on both personal and work phone?

• 
  carl hawkins (@hawk2022) reported 7 minutes ago from Wednesfield, England

  @VodafoneUK @VodafoneGroup Unbelievable how you treat customers who is been with you for nearly 14 years

• 
  ⓐⓑⓐⓘⓓ ⓢⓐⓙⓙⓐⓓ (@safeabz) reported 8 minutes ago from Dudley, England

  @VodafoneUK Very slow internet around my area

• 
  Ryan Eaton (@ryaneaton93) reported 11 minutes ago from Birmingham, England

  £2 a day to use your phone abroad?! ******* is this 2008? @VodafoneUK

• 
  David Hamilton (@hamilton_david) reported 12 minutes ago from Beoley, England

  @IamSMadhavan @VodafoneUK Got the same issue. Waiting more than 24hours now with no service and @VodafoneUK couldn’t care less. Been on chat and phone to them for more than 4 hours.

• 
  Chris Sammons #StayHomeSaveLives (@ChrisSammons_) reported 18 minutes ago from Birmingham, England

  @paulwrightyboy @O2 @tescomobile @VodafoneUK I’ve raised this issue with both networks, collectively they don’t give a toss, this is the problem

• 
  Leo Russon #HelpUsHelpYou 💚 (@LeoRusson) reported 22 minutes ago from Birmingham, England

  @railwaypc I'm with @VodafoneUK better signal everywhere imo, I had 4G+ and my partner had 5G

• 
  Doll (@AmyBarnes_xo) reported 25 minutes ago from Birmingham, England

  Imagine I have waited over two weeks for a phone .. go to a @VodafoneUK to collect it and it has been closed down. I am raging 🙂🙂🙂🙂

• 
  Chris Sammons #StayHomeSaveLives (@ChrisSammons_) reported 25 minutes ago from Birmingham, England

  @danboq @VodafoneUK @O2 have an annual rise in April too, when I have signal, the conversation will be interesting 😂

• 
  Mark Bradburn (@MarkBradburn3) reported 26 minutes ago from Birmingham, England

  @VodafoneUK shocking, no customer service. Emailed CEO Nick Jeffrey & his CEO team also not helpful. Woeful from the top down, cannot resolve a simple issue.

• 
  Phil Dodd (@Phil_dodd) reported 27 minutes ago from Walsall Wood, England

  Could everyone have a look at this exchange between @VodafoneUK and my wife. The Crux of the matter was a better deal was being offered to new customers than it was to her wanting to upgrade after 10 years of loyalty. Once they have you have you as a customer. They stop caring.

• 
  DEAN WILKES (@heycitizen) reported 30 minutes ago from Dudley, England

  Live Chat @VodafoneUK Useful service but back and forth comms far too slow.

• 
  Hazel (Fleur Charms) (@fleur_charms) reported 30 minutes ago from Willenhall, England

  Absolutely fuming @VodafoneUK have been charging me an extra £1 a month for some crappy secure net add on that I NEVER added

• 
  Lee Anthony (@Holland4La) reported 30 minutes ago from Dudley, England

  @VodafoneUK That’s a lie! I called up on monday (whilst waiting for my order) as the link i was sent to ‘upgrade now’ let me go all the way through to payment and never once mentioned out of stock or a delay. You may have changed that now but that was always the case!

• 
  Ram 🐏 (@ramRAMir) reported 36 minutes ago from Birmingham, England

  During this period of time i can say that the service of @VodafoneUK is very unreliable!!!

• 
  Alison Maxam (@AlisonMaxam) reported 37 minutes ago from Walsall Wood, England

  @VodafoneUK Can you supply a postal address so my 90 year-old step father can write to inform you of his change of address. He doesn’t have access to the internet so can’t do it online. Your website is no help.

• 
  Gorav Bhardwaj (@Goravbhardwaj) reported 48 minutes ago from Willenhall, England

  So frustrated with #vodafoneuk customer services. I called them so many times to sort out my home broadband billing issue but I’m not getting anywhere. Never ever get home broadband with #vodafoneuk

• 
  Demi-leigh Freeman (@MissDFreeman) reported 56 minutes ago from Dudley, England

  @HJMovingFarAway @VodafoneUK My dad warned me about Vodafone before. But obviously I saw a deal. He wasn't joking about their customer services. Usually its been okay out of the 2 or 3 precious times I've contacted them. I've never had someone be awkward. She has to be new. Either new or lazy. Either all.

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

• 
  cath (@CatheasthamMc) reported 7 minutes ago

  @VodafoneUK I need customer service assistance and I cant seem to get any. can someone help. #tobisntworking #cantcancelsubscription

• 
  Pasty (@rhyshunt5) reported 9 minutes ago

  @VodafoneUK I need to pay my bill but I am abroad and can’t access my uk number to receive an OTP to log in . I only have a data plan so can’t call. Tried ToBi - useless! Slow and inaccurate. Please advise on way forward

• 
  Susan Williams (@wynmind) reported 10 minutes ago

  @VodafoneUK don’t use Vodafone broadband the call centre is beyond hopeless, rude, time wasting, they refuse your request and send you on a run around never ever again will I use Vodafone broadband

• 
  Pasty (@rhyshunt5) reported 10 minutes ago

  @VodafoneUK I need to pay my bill but I am abroad and can’t access my uk number to receive an OTP to log in . I only have a data plan so can’t call. Tried ToBi - useless! Slow and inaccurate. Please advise on way forward

• 
  Josh Peel (@joshorangepeel) reported 11 minutes ago

  @VodafoneUK waste of time speaking to complaint manager, couldn't even make sense , telling me "cant do anything for me" NO ITS THAT YOU REFUSE TO DO ANYTHING absolutely evil company . CUSTOME LOYALTY MEANS NOTHING TO THESE PEOPLE ANYMORE

• 
  Gill R (@thespiralquirk) reported 12 minutes ago

  Dearie me @VodafoneUK: here's at least one customer checking when her contract's up as I try very hard to not buy good or services from businesses that demean women at the expense of men. Not to mention ones who believed every wrong thing Stonewall told them and have, apparently, completely missed the SC judgment in FWS. Catherine Wright is a she/her btw 🙄

• 
  Colin Miller (@jamieguy1975) reported 13 minutes ago

  @VodafoneUK Tried to top up daughters phone as she is out and the website won't let me and so called customer services can't find or are unwilling to help.

• 
  @screechy (@screechy451738) reported 14 minutes ago

  @VodafoneUK I have an open complaint (167430127). I'm moving house locally and you can only provide 60 Mbps instead of my contracted 900 Mbps. Your agent is demanding a £555 exit fee for a service you can no longer provide. This is a material detriment.

• 
  Sanj (@sanj2000) reported 15 minutes ago

  @VodafoneUK I need some help with a number that should have ported to another provider in October 2025 but doesn’t to have completed. It is my mother in laws number and has only just realised. Can you help please

• 
  Calum Campbell (@CalumCa70143010) reported 16 minutes ago

  @VodafoneUK ive tried and tried to contact your customer service but I get a computer. I am beyond furious with your company. Do you not understand what cancelling my contract getting another number means