Vodafone outages and service status in Cradley Heath, England
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Full Outage Map
- Vodafone generated 0 outage signals in the last 24 hours around Cradley Heath, including 0 direct reports.
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Problems in the last 24 hours in Cradley Heath, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Cradley Heath, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 9: Problems at Vodafone
Vodafone is having issues since 10:00 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Cradley Heath, England
The most recent Vodafone outage reports came from the following cities: Birmingham, Walsall, Halesowen, and Bromsgrove.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham
|
Internet | 1 day ago |
|
Walsall
|
Internet | 3 days ago |
|
Birmingham
|
6 days ago | |
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Birmingham
|
Phone | 7 days ago |
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Birmingham
|
Internet | 15 days ago |
|
Birmingham
|
Phone | 16 days ago |
Community Discussion
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Vodafone Issues Reports Near Cradley Heath, England
Latest outage, problems and issue reports in Cradley Heath and nearby locations:
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Rudi Feix (@Brumdad30) reported from Birmingham, England@financialombuds @VodafoneUK dear financial ombudsman I have a major complaint regarding Vodafone! I am at loggerheads with their poor service in providing their loyal customers with poor acceptable service to which their customer is wanting
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Rehana Watkinson (@Rehune) reported from Birmingham, England@VodafoneUK your complaints dept need to stop putting me on hold and then keep cutting me off. About to lose a customer of 18 years guys! Cos from switching to Vodafone Broadband i have gone from never using data to data bills of £300 a month all whilst fault is with your
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Chris Sammons #StayHomeSaveLives (@ChrisSammons_) reported from Birmingham, England@paulwrightyboy @O2 Problem is, I don’t think any network is working...@tescomobile and @VodafoneUK also having same issue in my house...had no signal for weeks now
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Chris Sammons #StayHomeSaveLives (@ChrisSammons_) reported from Birmingham, England@danboq @VodafoneUK @O2 have an annual rise in April too, when I have signal, the conversation will be interesting 😂
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Samantha Butler (@Sammiebutler88) reported from Wednesfield, England@VodafoneUK broadband is shocking!! My TV is next to the broadband box and it still shows poor signal. I'm better off using 4g than broadband when at home. So infuriating
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Stephen (@Connaghty) reported from Birmingham, England@VodafoneUK Have replied to the DM yesterday. I can see you are really quick at reading normal tweets but the DM is still unread. Can someone have a look at this for me to help get my issue sorted. Thanks a mill
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Soph (@sldf26) reported from Birmingham, England@VodafoneUK been into Sutton Coldfield store 3 times to request NHS discount to be added to my contracts & provided ID each time. 3 times I’ve been promised & assured it’s done. Now 3 times I’ve been lied to & money taken from my bank. Awful customer service. Sort it out!
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AForknall (@aforknall) reported from Birmingham, England@danboq @VodafoneUK I must admit I can’t moan about the phone signal, I tend to get full bars. But I’ve never once had 5G, I’m starting to think it that it doesn’t actually exist...
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Michael Pritchard (@blueghostuk) reported from Birmingham, England@VodafoneUK It does now, but this should be made clear on marketing materials. I called to cancel my broadband sign up and they gave me £50 discount so it worked out ok in the end
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Anna (@Annaba250784) reported from Birmingham, England@VodafoneUK 12 hrs early Vodafone was disconnect me, very bad customer service 🥺 that’s why I was finish contract with Vodafone
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Rehana Watkinson (@Rehune) reported from Birmingham, England@VodafoneUK sold me faulty broadband,charged me 100 of £ for data, after months of dispute agrd to cancel charges but ‘forgot’ i had to request a recording of call - took 30 days. It’s 53 mins long,clear except for the 8 mins where they said they would cancel which is distorted.
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Hannah Miller (@millerandmore) reported from Birmingham, EnglandHi @VodafoneUK I’ve been a customer for over 20 years and I’m really disappointed with how my recent insurance claim has been handled. I know you prob can’t/ won’t intervene but I wanted to find a way to register my disappointment and I can’t think of another way!
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Karen Tomalin (@BigBraLady) reported from Dudley, EnglandSo Amar couldn’t help now Suhas is going to have a shot at it. @VodafoneUK
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Ash❗️ (@Ash_470) reported from Birmingham, EnglandCustomer service via a live chat with @VodafoneUK is like pulling teeth. A reply every 3 minutes and a question after a question. How many customers do you actually get through this way per day, surely it can't be many. Almost 45 mins for simple query! 😴😴😴😴😴😴
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Shona Duffus (@shonamate) reported from West Bromwich, England@VodafoneUK Hello I’m writing this from my granddaughters account because I don’t have accounts on here. My phone Apple iphone was taken today and I needed help and I rang Vodafone and spoke to Mohammed who is the nicest young chap and gave me such great advice about ringing the
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Chris Sammons #StayHomeSaveLives (@ChrisSammons_) reported from Birmingham, England@paulwrightyboy @O2 @tescomobile @VodafoneUK I’ve raised this issue with both networks, collectively they don’t give a toss, this is the problem
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Soph (@sldf26) reported from Birmingham, England@VodafoneUK Hi Becca. To upgrade it will cost me approx £240, plus another upfront cost for the handset and £97 pm for the contract itself. Personally I think £97 is ridiculous, especially when I’ve been a customer for many years. I’m happy to wait it out & leave come the summer. Cheers.
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B' (@s_badruddin) reported from Birmingham, EnglandEven vodaphone customer service is shite! ‘Look into right away’ ermm I’ve been waiting almost a full day for your response! @VodafoneUK
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Hazel (Fleur Charms) (@fleur_charms) reported from Willenhall, EnglandAbsolutely fuming @VodafoneUK have been charging me an extra £1 a month for some crappy secure net add on that I NEVER added
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Andrew Smith (@NoEllis82) reported from Birmingham, EnglandAm in a state of shock at the truly appalling "customer service" I received today from @VodafoneUK. Seems they've lost me as a customer now and they couldn't care less. Needless to say I can't imagine I'll use them any time soon and would recommend everyone avoids them too.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Edwardo Badger (@EdwardoBadger) reported@VodafoneUK I'm sorry to say but I've just got off a call from 191 and not only have the quotes increased yet again they are even higher than the advertised ones I can only assume you have no interest in keeping a 20 year customer with 3 accounts on board
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Richard Hilsley (@RichardHilsley) reported@VodafoneUK day 5 still no help i was asked 16hours ago to DM by Liam he must of forgot about this so again day and im about to start my 13th hour on the phone
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Rosemary Hayward (@RosemaryHaywar3) reported@DavidDavisMP @VodafoneUK I phone Vodafone Customer Services last week, with a difficult problem, and found them to be extremely competent, and very helpful!
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:O (@_laticfanatic) reported from Leeds, England@DavidDavisMP @VodafoneUK No phone is better than a bad phone You hold all the cards, just walk away You ******* mewling prick
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Michael Bollan #FBPE (@michael_bollan) reported@DavidDavisMP @VodafoneUK I'm sure the Prime Minister has a friend who can attend to your problem. It probably won't be a telecoms expert, it's unlikely to be competent and it will be expensive. But that's ok isn't it? Why not give him a call?
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pam mercier (@pammercier1947) reported@DavidDavisMP @VodafoneUK Actually on this he is right Vodafone customer service especially on the phone is very poor not so bad online chat but it does take a long time to get anything sorted.
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Emma Jackson (@Purple__Skull) reported@VodafoneUK The camera, my phone camera is terrible x
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Steve Hughes 🇪🇺 🇬🇧 🇩🇰 #FBPE (@stews2u) reported@DavidDavisMP @VodafoneUK Worst customer service experience I've ever had was with Vodafone. Just awful. That was years ago, so they are clearly not learning lessons.
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daniel scales (@danielscales2) reported@DavidDavisMP @VodafoneUK They are a disgrace. My mum has been with them for 18years, due and upgrade for 3 years never told her and said she could not upgrade to a free handset unless she upped her bill. 18 years @VodafoneUK are an utter disgrace they really are. She is 74. Disgraceful
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Elizabeth Cornwell (@cornwell167) reported@hasenschneck @DavidDavisMP @VodafoneUK I dont think that’s talking Britain down,displaying incompetence,that’s doing Britain down.