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Vodafone Outage Report in Cradley Heath, Sandwell, England

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Full Outage Map

Problems in the last 24 hours in Cradley Heath, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Cradley Heath, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  • 53% Internet (53%)
  • 21% Phone (21%)
  • 12% Wi-fi (12%)
  • 11% Total Blackout (11%)
  • 2% E-mail (2%)
  • 1% TV (1%)

Live Outage Map Near Cradley Heath, England

The most recent Vodafone outage reports came from the following cities: Birmingham, Halesowen, Bromsgrove, and West Bromwich.

CityProblem TypeReport Time
Birmingham E-mail 3 days ago
Birmingham Phone 4 days ago
Birmingham Internet 12 days ago
Birmingham Phone 13 days ago
Birmingham Wi-fi 16 days ago
Halesowen Internet 17 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Vodafone Issues Reports Near Cradley Heath, England

Latest outage, problems and issue reports in Cradley Heath and nearby locations:

  • SindySkpal
    Sindy (@SindySkpal) reported from Walsall Wood, England

    @VodafoneUK A wonderful lady called Yasmin helped me yesterday. She is a credit to your company. Sadly the only person who helped and resolved the issue. You have lost my custom however

  • RebekahHadleyx
    RSJH (@RebekahHadleyx) reported from West Bromwich, England

    So after 9 years, @VodafoneUK you have just lost yourself a loyal customer 😶

  • AtheneSecure
    Athene Secure (@AtheneSecure) reported from West Bromwich, England

    @VodafoneUK - home broadband down over 36 hours, report went in over 24 hours ago and no communication on an eta. I have stayed in all day waiting on a call I was promised. This is crap 'service'!!!!!!

  • candysonnia
    sonnia wheatley (@candysonnia) reported from Kinvere, England

    @VodafoneUK posted our issues and names of staff at customer services on Facebook and getting feedback from loads of unhappy customers, wish I’d known before!! #moneysavingexpert #MartinLewis #itv

  • candysonnia
    sonnia wheatley (@candysonnia) reported from Kinvere, England

    @VodafoneUK never received such #terriblecustomerservice still not sorted our broadband out that we are currently paying for!! Passed from 4 different people at both helpline AND shop, been promised 2 call backs which haven’t happened wish I’d stayed with #EE. #avoid #vodaphone

  • SindySkpal
    Sindy (@SindySkpal) reported from Wolverhampton, England

    @VodafoneUK had the worst ever customer service from any organisation in the last 24 hours. Have been told I cannot make a complaint as my husband is the account holder. Working in customer services and the financial industry I know that’s not true. I won’t be letting this go

  • thetrees80
    thetrees (@thetrees80) reported from Birmingham, England

    Maybe I am getting misty eyed in my old age, but I have received some really professional customer service this week. Achmed @VodafoneUK Victoria @RoyalLondon & the cabin crew of @wizzair flight W61807 all please take a bow

  • dannybwhittle
    Danny Whittle  (@dannybwhittle) reported from Birmingham, England

    Feels amazing been back on my iPhone! ******* awful phones @sonyxperia @Android don’t know how people do it ! @VodafoneUK ******* awful to! Glad to get back on my @ThreeUK 😍

  • candysonnia
    sonnia wheatley (@candysonnia) reported from Kinvere, England

    @VodafoneUK Thankyou to mamood for giving us the full names of both manage and Mohammed in customer service who have not dealt with our issue and not calling back to resolve when promised we now have their details for the small claims court for the work we have lost

  • field133
    daniel (@field133) reported from Dudley, England

    @VodafoneUK so so disappointed in the quality of service prodived every month there is an issue with my bill and I have to spend ages trying to sort it out not good 😥

  • steve8454
    steve beard (@steve8454) reported from Birmingham, England

    @VodafoneUK The sim is for a relative coming over from Spain for a few weeks. I feel I was missold this package. Was told I needed a contract. Never had to do that before.

  • Shaunjenks
    Shaun Jenks 📸📱 (@Shaunjenks) reported from Birmingham, England

    So @VodafoneUK ‘s 5G network will be coming to sister brand @VOXI_UK later this year! Fantastic!! Although I’m an iPhone guy and it doesn’t seem likely we will see a 5G iPhone until the 2nd half of 2020😔

  • candysonnia
    sonnia wheatley (@candysonnia) reported from Kinvere, England

    @VodafoneUK We were supposed to be connected to home broadband which we are still paying for as it’s just a house move there is a problem and nobody is taking ownership or helping as long as you get your money customer service doesn’t matter

  • BradAllen23
    brad© (@BradAllen23) reported from Halesowen, England

    @VodafoneUK hi, I am having problems accessing My account, I can log in but that’s all. Can’t view anything. Tried the email button, saying my number isn’t Vodafone. Yet you have billed me and taken money.

  • VapingVillan
    G 🦁🦁 (@VapingVillan) reported from Bromsgrove, England

    @VodafoneUK Data is slow

  • NeilNeilatkins1
    Neil Atkins (@NeilNeilatkins1) reported from Halesowen, England

    Vodafone , what terrible , unbelievable service , my advice , don’t use them , they will not pay for their mistakes.@VodafoneUK @VodafoneGroup @gazettenewsdesk @thetimes

  • Ste_Moseley
    Ste Moseley (@Ste_Moseley) reported from Willenhall, England

    @VodafoneUK 2 days without calls and data. Support first fobbed it off ‘a known technical issue’, which turned out to be a lie. Now spent over an hour with ‘technical’ support telling me how to reset network settings and wait 40 minutes for it to work (which it won’t!) 😡

  • VapingVillan
    G 🦁🦁 (@VapingVillan) reported from Bromsgrove, England

    @VodafoneUK’s internet is abysmal today was slow yesterday as well

  • kford_red
    Sunny (@kford_red) reported from Wolverhampton, England

    Attempting to setup a new mobile phone contract with @VodafoneUK is up there with being one of the biggest mistakes of my life. Worst communication skills and customer service I’ve ever come across. 😠 😡 😤

  • ADaveWard
    David Ward (@ADaveWard) reported from Wolverhampton, England

    @virginmedia My home WIFI is always quicker than when on mobile data. My wife’s @VodafoneUK network always receives first and quicker than your network.

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • barnes_farnes
    Therese Defarge (@barnes_farnes) reported

    @VodafoneUK Just called the main cust service number, who put me through to WiFi second line support. Line went dead straight away (from landline). Please send a carrier pigeon, I’ll write a ******* letter it can deliver to you.

  • ashcmansell
    Ash Mansell (@ashcmansell) reported

    Quite frankly sick of @VodafoneUK .. Had enough of a shocking service 😝😡

  • MickeyBlues
    Mickey (@MickeyBlues) reported

    @VodafoneUK Thanks. Was more a query than a complaint to be honest. It's not often I connect to a 5g tower but when I do it's real slow. Keep up the hard work. 👍

  • barnes_farnes
    Therese Defarge (@barnes_farnes) reported

    @VodafoneUK as a new customer, can i just say that I hate you and really regret switching to you? Thanks.

  • alsojw
    jack (@alsojw) reported

    @human_dis4ster @VodafoneUK yeah same for me - got them cos they were the cheapest at the time but would happily pay an extra like £2/m for another company. also, tip: u can hit # on a lot customer service calls to skip all the 'press 1 for xyz' stuff. often skips u straight to speaking to an actual person

  • derek_rocholl
    DerekR (@derek_rocholl) reported

    @VodafoneUK trying to sign up to your broadband service is proving to be more difficult than getting a word in during an interview with @piersmorgan. Have you got a phone number that works for a customer service enquiry ?

  • Russberry
    Russ Bradnam (@Russberry) reported

    @VodafoneUK I’d like to be able to have to-to-date technology so I can use my Vodafone service better in my home and on the move. Having Vodafone internet services and tracking the devices for my valuables

  • HensbergLiam
    Liam Hensberg (@HensbergLiam) reported

    @CPWTweets @VodafoneUK Can I have an email to send a complaint to for Carphone.

  • alchetex
    ALCHETEX (@alchetex) reported

    @VodafoneUK Your links are rubbish and don’t work. The complaint process is flawed and like services are rubbish

  • alchetex
    ALCHETEX (@alchetex) reported

    @VodafoneUK You make so@much money as a company and this is how you treat customers?? You don’t deserve us.