Vodafone outages and service status in Cradley Heath, England
Service-wide status: Vodafone
No problems detected
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Full Outage Map
- Vodafone generated 0 outage signals in the last 24 hours around Cradley Heath, including 0 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Phone.
Share of direct reports from this area over the past 30 days.
- Internet (50%)
- Wi-fi (25%)
- Phone (25%)
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Problems in the last 24 hours in Cradley Heath, England
Vodafone signals over the past 24 hours, with local activity from Cradley Heath, England and nearby areas. The dashed baseline applies to service-wide activity, not to local outage confirmation.
- Service-wide signals
- Service-wide baseline
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Cradley Heath, England
The most recent Vodafone outage reports came from the following cities: Birmingham.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham
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Phone | 10 days ago |
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Birmingham
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Wi-fi | 14 days ago |
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Birmingham
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Internet | 16 days ago |
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Birmingham
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Internet | 23 days ago |
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Birmingham
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Internet | 1 month ago |
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Birmingham
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Internet | 1 month ago |
Community Discussion
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Vodafone Issues Reports Near Cradley Heath, England
Latest outage, problems and issue reports in Cradley Heath and nearby locations:
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Amanda.H 👄 (@MissAHxx) reported from Birmingham, EnglandFucksake @VodafoneUK trying to do a trade in for my old phone is a nightmare and now have to wait to re do it as you think my phone is damaged and there isn’t a single ounce of damage to it
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PhatSuppliUK (@PhatSuppliUK) reported from Wolverhampton, EnglandOh ffs how are @VodafoneUK so bad!!! Just answer the phone and help me put my number on my new SIM!!!!
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Ram 🐏 (@ramRAMir) reported from Birmingham, England@VodafoneUK hey. We are all working from home and we dont have stable connection. We are wasting our money for your poor services 😒
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B' (@s_badruddin) reported from Birmingham, EnglandEven vodaphone customer service is shite! ‘Look into right away’ ermm I’ve been waiting almost a full day for your response! @VodafoneUK
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Zak H ✈️ (@ZeeMan95) reported from Walsall Wood, England@VodafoneUK Hello is your mobile data down across the West Midlands? I can’t get online.
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Jane 🍂🍁🎃 (@jane_ellery_) reported from Redditch, England@VodafoneUK Thanks but I left your service as it was too expensive and signal not great either.
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Lox Graham (@loxgraham) reported from Dudley, England@VodafoneUK @mymerryhill first class knowledgable service plus a new Samsung Galaxy S21 FE phone from team Merry Hill #Milas #Jordan 👍
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Ash❗️ (@Ash_470) reported from Birmingham, EnglandCustomer service via a live chat with @VodafoneUK is like pulling teeth. A reply every 3 minutes and a question after a question. How many customers do you actually get through this way per day, surely it can't be many. Almost 45 mins for simple query! 😴😴😴😴😴😴
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Majed Mir (@MajedMir) reported from Birmingham, EnglandHey @VodafoneUK, what's going on with your network today? My data is abysmally slow! I've got b/s speeds instead of m/b. Yes, my connection is at full and I'm on a 4G+ connection.
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Lee Anthony (@Holland4La) reported from Dudley, England@VodafoneUK That’s a lie! I called up on monday (whilst waiting for my order) as the link i was sent to ‘upgrade now’ let me go all the way through to payment and never once mentioned out of stock or a delay. You may have changed that now but that was always the case!
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o wheeler o (@wheeler_DAG) reported from Walsall Wood, England@VodafoneUK Is anyone going to get back to me about about my one number issue I’ve got. I got a DM off someone yesterday at half two and that’s that nothing else since.
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Samantha Butler (@Sammiebutler88) reported from Wednesfield, England@VodafoneUK brilliant level of customer service shines through again. On the phone for over 40 minutes whilst someone reads the notes about the compensation I have been promised following the horrendous level of customer service I have received and they just cut me off! FUMING
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Dr Jonathan Cox (@DrJonathanCox) reported from Birmingham, EnglandAnybody considering @VodafoneUK as a broadband provider. DON’T!! They are absolute crap. Several phone calls and wasted hours and it still doesn’t work. Total waste of money. @MartinSLewis @BBCBusiness
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Kerry Mason (@kerry_mason) reported from Birmingham, England@VodafoneUK day 1 of your “super fast” broadband & I’m already regretting it. Min guaranteed speed is 40mb/s- we’re getting 13mb/s & internet constantly dropping out. Spoke to a customer advisor earlier who was rude. Now back in the long queue to speak with someone else. Help. 😢
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Darren Wilkinson (@W39Darren) reported from Walsall Wood, England@VodafoneUK Customer service and sales are totally useless when you are trying to take a new contract out with them 😤still haven't got any where with them
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Mairead 🇬🇧 (@RayMairead) reported from Birmingham, England@VodafoneUK all myself, husband an 3 kids on voda, I'm in hospital for 3-5 days, do you do any deals or free same network calls for loyal customers like say 02 do (or did when I was with them for over 15 years? Just don't want my phone to run dry after a few days? Thank you x
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Sindy (@SindySkpal) reported from Wolverhampton, England@VodafoneUK had the worst ever customer service from any organisation in the last 24 hours. Have been told I cannot make a complaint as my husband is the account holder. Working in customer services and the financial industry I know that’s not true. I won’t be letting this go
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Kelly Glenn 🦋 (@Kellyvic3) reported from West Bromwich, England@VodafoneUK I can't log on to my app, which says technical issues..... I need to check my data......
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martinwilsonthegreat (@martinwilsonth1) reported from Stourport-on-Severn, England@VodafoneUK customer service is shocking, they try every ***** trick in the book to prevent you from cancelling your contract, the phone line I’m on doesn’t even tell me the number I am in the queue, only that ‘there really busy at the moment and I be put through to someone ASAP’
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B' (@s_badruddin) reported from Birmingham, England@VodafoneUK just to let you know you have some shite coverage in Birmingham! Barely get any 4g and constantly battling on a one bar network 🙃
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Gaz1313 (@pursseyg) reported@SimonDanczuk @VodafoneUK Network Operator Payouts: Out of that total budget, £18.6 million was specifically allocated for contracts with mobile network operators (such as EE, Vodafone, Three, and O2).
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Dangerman (@unluckyclay1981) reported@VodafoneUK @mrav06041342 Tell them your a asylum seeking just of the boat they fix it same day :)
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bjc (@bjc5473) reported@craigaradford @Iromg @VodafoneUK It’s called making a statement. These companies need to understand that people are sick of funding others. So are you a vodaphone customer Craig.
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Martin 'Dougal' Ogle 🇬🇧 🏴 (@MartinOgle1) reportedVodafone seem not too have learned from previous idiotic companies that tried other stunts. I'm sure when people starting cancelling their contracts and swapping providers @VodafoneUK may find themselves in serious financial trouble and regretting supporting illegal immigrants.
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Ed (@EdTheITGuy) reported@VodafoneUK what’s going on with the lack of the national emergency alert? Other networks sent out the alert but on my Vodafone sim nothing!
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Or Sassur (@Orsassur2) reported@VodafoneUK, I am publicly raising a serious complaint about the appalling treatment I received at one of your stores in London. I entered your store for one simple and perfectly legitimate purpose: to purchase a Vodafone SIM card. I was not asking for a favour, demanding special treatment, or attempting to obtain anything extraordinary. I was a prospective customer who walked into a Vodafone shop expecting the most basic standards of courtesy, professionalism and respect. What I encountered was the complete opposite. Instead of being treated as a customer, I was made to feel as though I had walked into a high-security government facility and was somehow an enemy of the Crown. The attitude of some members of staff was astonishingly arrogant, hostile and unnecessarily confrontational. Their behaviour created an atmosphere in which a simple commercial transaction became an unpleasant confrontation. What makes this even more disturbing is the apparent attitude towards customers who dare to question or challenge poor service. Rather than calmly explaining the situation and attempting to resolve the matter, the interaction became increasingly hostile. I was confronted with behaviour that I perceived as intimidating, including what I understood as threats when the staff did not want to deal with my request. Let us be absolutely clear: customers are not supposed to be intimidated into silence because an employee does not want to provide assistance. A Vodafone employee is not a police officer, immigration official, security agent or member of the Secret Service. A shop is a commercial environment. Customers have the right to ask questions, request assistance and expect reasonable explanations without being treated as suspects. The irony is almost unbelievable. Vodafone is a telecommunications company whose entire business depends upon people choosing to communicate with you. Yet my experience was one in which communication, courtesy and basic customer service appeared to have been abandoned at the very moment they were most necessary. I have travelled to London and deliberately chose Vodafone as a major and internationally recognised telecommunications brand. I expected British standards of professionalism. Instead, I encountered an experience that was embarrassing—not for me, but for the company whose name was displayed above the door. A major telecommunications company should understand that its reputation is not built only through advertising campaigns, impressive websites and corporate slogans. Reputation is built in the shop, face-to-face, when an ordinary customer walks through the door. That is precisely where Vodafone failed me. I therefore expect Vodafone UK to investigate this incident properly, identify the employees involved, review any available CCTV and internal records, and determine whether the conduct I experienced complies with Vodafone's customer-service standards and employee policies. I am not asking for preferential treatment. I am asking for accountability. If Vodafone believes that treating prospective customers with arrogance, hostility and intimidation is acceptable, then Vodafone should say so publicly. If it does not, then it should demonstrate that through action rather than another generic corporate apology. @VodafoneUK, your logo may be recognised around the world, but no brand is bigger than the people who represent it. When those representatives treat customers with contempt, they damage the brand far more effectively than any competitor ever could. I went into a Vodafone store in London intending to become a customer. I walked out wondering why anyone would willingly choose to be one. That should concern you far more than this complaint.
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JuffaCake (@Jennife64067073) reported@EuclidAlgorithm @Iromg @VodafoneUK If enough people show they disagree with their proposal by moving to other service providers, they’ll get the message.
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IRIS (@brandirisx) reported@VodafoneUK i’m currently walking through the east midlands from ipswich to manchester and i haven’t had any roaming data or calls on my phone for 3 days now, i’ve activated my new sim after my phone was stolen a few weeks ago but i still don’t have access to maps or essential information that would make this journey way more easier, please help
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Amy Darcy (@darc69730) reportedIn Westmeath, everything is down @VodafoneUK Ireland. Ireland doesn’t even have their own X Account 🤬
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StGeorge (@Needitsobadly) reported@MigrantTrackUK @ZiaYusufUK @VodafoneUK Not a customer and now most certainly never will be. Hit them where it hurts.
Recent Vodafone reports in Cradley Heath, England
Latest available direct user reports from this city and nearby areas. These are individual observations, not confirmed incidents or a complete outage history.
- Birmingham: Phone
- Birmingham: Wi-fi
- Birmingham: Internet
- Birmingham: Internet
- Birmingham: Internet
- Birmingham: Internet
Vodafone detected incident history
These records describe service-wide increases in reported problems. They do not confirm an outage at every address. Recorded end times describe our detection window, not a provider-confirmed repair.
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