Vodafone Outage Report in Cradley Heath, Sandwell, England
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E-mailProblems in the last 24 hours in Cradley Heath, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Cradley Heath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (62%)
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Phone (14%)
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Wi-fi (13%)
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Total Blackout (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Cradley Heath, Sandwell, England
The most recent Vodafone outage reports came from the following cities: Oldbury, Birmingham, Sutton Coldfield, West Bromwich, Willenhall, Bromsgrove, Walsall, Bilston and Solihull.
| City | Problem Type | Report Time |
|---|---|---|
 Oldbury |
Internet | |
| Birmingham |
Internet | |
| Sutton Coldfield |
Internet | |
| Birmingham |
Internet | |
| Birmingham |
Internet | |
| West Bromwich |
Internet |
Community Discussion
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Vodafone Issues Reports Near Cradley Heath, England
Latest outage, problems and issue reports in Cradley Heath and nearby locations:
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Hazel (Fleur Charms)
(@fleur_charms) reported
from
Willenhall, England
Absolutely fuming @VodafoneUK have been charging me an extra £1 a month for some crappy secure net add on that I NEVER added
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Hannah Miller
(@millerandmore) reported
from
Birmingham, England
Hi @VodafoneUK I’ve been a customer for over 20 years and I’m really disappointed with how my recent insurance claim has been handled. I know you prob can’t/ won’t intervene but I wanted to find a way to register my disappointment and I can’t think of another way!
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Chris Sammons #StayHomeSaveLives
(@ChrisSammons_) reported
from
Birmingham, England
@danboq @VodafoneUK @O2 have an annual rise in April too, when I have signal, the conversation will be interesting 😂
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Soph
(@sldf26) reported
from
Birmingham, England
@VodafoneUK been into Sutton Coldfield store 3 times to request NHS discount to be added to my contracts & provided ID each time. 3 times I’ve been promised & assured it’s done. Now 3 times I’ve been lied to & money taken from my bank. Awful customer service. Sort it out!
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Ash❗️
(@Ash_470) reported
from
Birmingham, England
Customer service via a live chat with @VodafoneUK is like pulling teeth. A reply every 3 minutes and a question after a question. How many customers do you actually get through this way per day, surely it can't be many. Almost 45 mins for simple query! 😴😴😴😴😴😴
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Michael Pritchard
(@blueghostuk) reported
from
Birmingham, England
@VodafoneUK It does now, but this should be made clear on marketing materials. I called to cancel my broadband sign up and they gave me £50 discount so it worked out ok in the end
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Soph
(@sldf26) reported
from
Birmingham, England
@VodafoneUK Hi Becca. To upgrade it will cost me approx £240, plus another upfront cost for the handset and £97 pm for the contract itself. Personally I think £97 is ridiculous, especially when I’ve been a customer for many years. I’m happy to wait it out & leave come the summer. Cheers.
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Rehana Watkinson
(@Rehune) reported
from
Birmingham, England
@VodafoneUK sold me faulty broadband,charged me 100 of £ for data, after months of dispute agrd to cancel charges but ‘forgot’ i had to request a recording of call - took 30 days. It’s 53 mins long,clear except for the 8 mins where they said they would cancel which is distorted.
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Anna
(@Annaba250784) reported
from
Birmingham, England
@VodafoneUK 12 hrs early Vodafone was disconnect me, very bad customer service 🥺 that’s why I was finish contract with Vodafone
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Rehana Watkinson
(@Rehune) reported
from
Birmingham, England
@VodafoneUK your complaints dept need to stop putting me on hold and then keep cutting me off. About to lose a customer of 18 years guys! Cos from switching to Vodafone Broadband i have gone from never using data to data bills of £300 a month all whilst fault is with your
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Shona Duffus
(@shonamate) reported
from
West Bromwich, England
@VodafoneUK Hello I’m writing this from my granddaughters account because I don’t have accounts on here. My phone Apple iphone was taken today and I needed help and I rang Vodafone and spoke to Mohammed who is the nicest young chap and gave me such great advice about ringing the
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Samantha Butler
(@Sammiebutler88) reported
from
Wednesfield, England
@VodafoneUK broadband is shocking!! My TV is next to the broadband box and it still shows poor signal. I'm better off using 4g than broadband when at home. So infuriating
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Rudi Feix
(@Brumdad30) reported
from
Birmingham, England
@financialombuds @VodafoneUK dear financial ombudsman I have a major complaint regarding Vodafone! I am at loggerheads with their poor service in providing their loyal customers with poor acceptable service to which their customer is wanting
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AC 🎄
(@castelloa_) reported
from
Solihull, England
Utter shambles by @VodafoneUK yet again. Picked up my order from store Saturday, no service at all to be told the order was cancelled because I didn’t pick up the device in time, but here I am with the device at home. Your tech team haven’t a clue what they’re doing either 🥵
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Craig 🌹
(@CraigDHoare) reported
from
Birmingham, England
@garywilde @VodafoneUK I've just discovered this awful
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Craig 🌹
(@CraigDHoare) reported
from
Birmingham, England
@Samunitedfan @VodafoneUK Sky have no answer to this.They keep saying they're working on a solution but nothing for weeks.
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B'
(@s_badruddin) reported
from
Birmingham, England
Even vodaphone customer service is shite! ‘Look into right away’ ermm I’ve been waiting almost a full day for your response! @VodafoneUK
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Karen Tomalin
(@BigBraLady) reported
from
Dudley, England
So Amar couldn’t help now Suhas is going to have a shot at it. @VodafoneUK
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Craig Hudson
(@CraigHud220669) reported
from
Solihull, England
@VodafoneUK I’m having problems connecting my PS4 to my mobile hotspot,I’m a Hgv driver who works away from home all week and my PS4 allows me to pass time at night,it keeps saying I.P address failed when PS4 tries to connect to hotspot
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Stephen
(@Connaghty) reported
from
Birmingham, England
@VodafoneUK Have replied to the DM yesterday. I can see you are really quick at reading normal tweets but the DM is still unread. Can someone have a look at this for me to help get my issue sorted. Thanks a mill
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Joe Kingsland
(@JoeKingsland) reported
@VodafoneUK your customer service is so bad for my fibre broadband. So bad. Please can someone contact me who actually knows what they are talking about.
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Iain
(@admiralhanson) reported
@VodafoneUK 's subsidiary Talk Mobile excelling themselves again. Customer wants to exercise their GDPR rights. They are partially sighted. "You need to email it in" Er, how exactly, when they can't see very well ? Disability Discrimination ? 🙄
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Lee Daly
(@LeeDaly4) reported
@VodafoneUK Just tried to make a valid complaint about being forced to give 28 days notice to notify my intention not to extend my current deal which runs out on 12th June 2022, to be threatened with debt collectors and then be hung up on!
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Senator
(@SenatorChad) reported
@TalkTalk @VodafoneUK broadband was also down for a few hours last night. Did you guys not feel the need to inform your customers?
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Melina Kakoulidis
(@MelinaKakoulid7) reported
Goodmorning @VodafoneUK just to let you know one of your colleagues advised me a couple of days ago if I want to extend my roaming package for Greece then I can send a text saying 8DAYEUROPE to 40506. I have tried doing it this morning and it doesn't work and so I went on my APP
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Annie Porter
(@AnnieTEPorter) reported
@VodafoneUK I have now been on the phone for heading to 1.5 hours trying to get my what you describe as 'Automatic Compensation' for a 21 day outage in April. There was no communication during the outage and even less now! Great work from one of the worlds communication giants.
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Glen 🏴
(@cuillin_glen) reported
@VodafoneUK I have a problem with my broadband. I've been transferred btw 3 different people & now in another queue with the recorded voice telling me they are really busy. So am I. I've been on this call for over an hour. You have a systemic customer handling issue.
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lyn clancy
(@22dragonlady) reported
Anyone @VodafoneUK available to chat to a friend not on Twitter about his business account ? 5 mobiles, a landline and BB. Been with Voda 7 years pays £390 per month. He’s spent 6 hrs phoning Voda, his mobile hasn’t worked for 3 weeks. Disgraceful service to a business customer.
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remig
(@remig92060256) reported
@EmmaRaducanu @Wimbledon @VodafoneUK garbage ! spend more time getting fit than posing for pictures ! you cost me money !!!!
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Tom Bayliss
(@TomTombayliss91) reported
@VodafoneUK hello, according to your service checker your service is undergoing maintenance in the HP15 area. It says it shan't be fixed until 14th June. I need to make some urgent calls today, is there any chance this may be solved sooner? Thank you.