Vodafone Outage Report in Cradley Heath, Sandwell, England

Problems in the last 24 hours in Cradley Heath, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Cradley Heath, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

• Internet (54%)
• Phone (21%)
• Wi-fi (12%)
• Total Blackout (11%)
• E-mail (2%)
• TV (1%)

Live Outage Map Near Cradley Heath, England

The most recent Vodafone outage reports came from the following cities: Birmingham, Halesowen, Bromsgrove, and West Bromwich.

City	Problem Type	Report Time
Birmingham	E-mail	1 day ago
Birmingham	Phone	2 days ago
Birmingham	Internet	10 days ago
Birmingham	Phone	11 days ago
Birmingham	Wi-fi	14 days ago
Halesowen	Internet	15 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Vodafone Issues Reports Near Cradley Heath, England

Latest outage, problems and issue reports in Cradley Heath and nearby locations:

• 
  brad© (@BradAllen23) reported 2 minutes ago from Halesowen, England

  @VodafoneUK hi, I am having problems accessing My account, I can log in but that’s all. Can’t view anything. Tried the email button, saying my number isn’t Vodafone. Yet you have billed me and taken money.

• 
  thetrees (@thetrees80) reported 6 minutes ago from Birmingham, England

  Maybe I am getting misty eyed in my old age, but I have received some really professional customer service this week. Achmed @VodafoneUK Victoria @RoyalLondon & the cabin crew of @wizzair flight W61807 all please take a bow

• 
  sonnia wheatley (@candysonnia) reported 6 minutes ago from Kinvere, England

  @VodafoneUK We were supposed to be connected to home broadband which we are still paying for as it’s just a house move there is a problem and nobody is taking ownership or helping as long as you get your money customer service doesn’t matter

• 
  sonnia wheatley (@candysonnia) reported 8 minutes ago from Kinvere, England

  @VodafoneUK Thankyou to mamood for giving us the full names of both manage and Mohammed in customer service who have not dealt with our issue and not calling back to resolve when promised we now have their details for the small claims court for the work we have lost

• 
  Shaun Jenks 📸📱 (@Shaunjenks) reported 14 minutes ago from Birmingham, England

  So @VodafoneUK ‘s 5G network will be coming to sister brand @VOXI_UK later this year! Fantastic!! Although I’m an iPhone guy and it doesn’t seem likely we will see a 5G iPhone until the 2nd half of 2020😔

• 
  🦁 Mattchew #avfc 🦁 (@Mattg_avfc) reported 19 minutes ago from Birmingham, England

  @im4evavilla29 @lukenathan88 @VodafoneUK Broadband is like £20 is anyways.. So £30 ain't bad

• 
  sonnia wheatley (@candysonnia) reported 19 minutes ago from Kinvere, England

  @VodafoneUK never received such #terriblecustomerservice still not sorted our broadband out that we are currently paying for!! Passed from 4 different people at both helpline AND shop, been promised 2 call backs which haven’t happened wish I’d stayed with #EE. #avoid #vodaphone

• 
  daniel (@field133) reported 20 minutes ago from Dudley, England

  @VodafoneUK so so disappointed in the quality of service prodived every month there is an issue with my bill and I have to spend ages trying to sort it out not good 😥

• 
  Sindy (@SindySkpal) reported 24 minutes ago from Walsall Wood, England

  @VodafoneUK A wonderful lady called Yasmin helped me yesterday. She is a credit to your company. Sadly the only person who helped and resolved the issue. You have lost my custom however

• 
  Ste Moseley (@Ste_Moseley) reported 24 minutes ago from Willenhall, England

  @VodafoneUK 2 days without calls and data. Support first fobbed it off ‘a known technical issue’, which turned out to be a lie. Now spent over an hour with ‘technical’ support telling me how to reset network settings and wait 40 minutes for it to work (which it won’t!) 😡

• 
  Danny Whittle  (@dannybwhittle) reported 24 minutes ago from Birmingham, England

  Feels amazing been back on my iPhone! ******* awful phones @sonyxperia @Android don’t know how people do it ! @VodafoneUK ******* awful to! Glad to get back on my @ThreeUK 😍

• 
  Sindy (@SindySkpal) reported 30 minutes ago from Wolverhampton, England

  @VodafoneUK had the worst ever customer service from any organisation in the last 24 hours. Have been told I cannot make a complaint as my husband is the account holder. Working in customer services and the financial industry I know that’s not true. I won’t be letting this go

• 
  David Ward (@ADaveWard) reported 31 minutes ago from Wolverhampton, England

  @virginmedia My home WIFI is always quicker than when on mobile data. My wife’s @VodafoneUK network always receives first and quicker than your network.

• 
  sonnia wheatley (@candysonnia) reported 35 minutes ago from Kinvere, England

  @VodafoneUK posted our issues and names of staff at customer services on Facebook and getting feedback from loads of unhappy customers, wish I’d known before!! #moneysavingexpert #MartinLewis #itv

• 
  RSJH (@RebekahHadleyx) reported 37 minutes ago from West Bromwich, England

  So after 9 years, @VodafoneUK you have just lost yourself a loyal customer 😶

• 
  Nadine Ruwa (@Nadineruwax) reported 42 minutes ago from Birmingham, England

  @VodafoneUK is the WORST network ever I swear

• 
  Neal Findlay (@nealphoenixfit) reported 46 minutes ago from Aldridge, England

  @VodafoneUK horrendous customer service yet again. Wife been on phone for over 2 hours. Rude staff, inability to help, told that manager won’t speak to her.

• 
  Gardna (@JGardnaaa) reported 48 minutes ago from Birmingham, England

  @VodafoneUK I’ve already told people I’m not happy with how much my bill is, but only ever get phone calls about ways to get me to spend more money never deals or savings. guy told me I keep going over my data allowance, and this would be better. I’ve only gone over once in the last 6 months

• 
  steve beard (@steve8454) reported 51 minutes ago from Birmingham, England

  @VodafoneUK The sim is for a relative coming over from Spain for a few weeks. I feel I was missold this package. Was told I needed a contract. Never had to do that before.

• 
  Ian Mantle (@f1catfan) reported 54 minutes ago from Walsall Wood, England

  @VodafoneUK I’ve managed to switch off mobile data and can’t switch it back on, help !

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

• 
  livilou (@justlivilou) reported 2 minutes ago

  @VodafoneUK I am a key worker. This is causing overwhelm and stress. I’m already stressed providing a service to vulnerable people I don’t need this from my service provider. I’m requesting for 6 months compensation for all of this trouble.

• 
  livilou (@justlivilou) reported 3 minutes ago

  @VodafoneUK I have been receiving terrible customer service for a whole month. The issue is still not resolved. Worst phone provider. I will not be recommending. I’m appalled ! Im absolutely disgraced. I’ve been waiting for a manager to call since last week. 😡😡😡😡😡😡😡😡😡😡

• 
  PebHeed (@PebHeed) reported 7 minutes ago

  @VodafoneUK Vodafone ‘black Friday’ deals this year have been very poor compared to previous years sadly.

• 
  x 🥂 Jen 🎉 x (@Always_Hungry_J) reported 9 minutes ago

  @VodafoneUK customer care and the guy I spoke to couldn't understand me and I couldn't understand him, but he was a manager for that call or centre. I just gave up. That's why I am here and making sure Kieran gets recognised for his amazing service!! 🥳🥳🥳🥳🥳🥳

• 
  Chuntster (@Chuntster1) reported 10 minutes ago

  @VodafoneUK shocking customer service as ever. Given false information about cancelling my broadband and having spent an hour resolving, promised a call back this afternoon and nothing. Looks like my phone contract is the next thing I cancel and then I will be free. Shambolic.

• 
  milks (@GaynorMilkins) reported 12 minutes ago

  @VodafoneUK I have been trying to get help for 2 hours 30mins and still on hold! Very bad customer service.

• 
  Llamasc2 (@LiamMMiles) reported 13 minutes ago

  @VodafoneUK I'll play the game. I have attempted to find out why my order has been cancelled only to be rudely disconnected on by your chat advisors and told 'oh it wont happen again' as a reason as to why it was cancelled. I don't find this to be very good customer service.

• 
  Mehmet Sabirli (@mhmtsbrli) reported 14 minutes ago

  Do not ever get any homebroad band from @VodafoneUK !!!! They do not answer or can’t solve your problem!!

• 
  Richard Hilsley (@RichardHilsley) reported 14 minutes ago

  @VodafoneUK Done not only did you cost me half day eage on Friday you've now cost me a wage today trying to resolve a simple problem should take 14hours on hold over 4 days and you shouldn't be sending me to store like Friday!!!!!

• 
  kloé✨ (@kloewithak_) reported 19 minutes ago

  been with @tescomobile ever since I got a phone. Decided to try Voxi (@VodafoneUK) and been with them a week and they’re ‘having issues’ and I have no signal 🙃