Vodafone Outage Report in Cradley Heath, Sandwell, England
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E-mailProblems in the last 24 hours in Cradley Heath, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Cradley Heath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (62%)
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Phone (16%)
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Wi-fi (11%)
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Total Blackout (9%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Cradley Heath, Sandwell, England
The most recent Vodafone outage reports came from the following cities: Birmingham, Wolverhampton, Brownhills, Oldbury, Sutton Coldfield, West Bromwich, Willenhall, Bromsgrove and Walsall.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
Internet | |
| Birmingham |
TV | |
| Wolverhampton |
Phone | |
| Wolverhampton |
Wi-fi | |
| Brownhills |
Internet | |
| Birmingham |
Internet |
Community Discussion
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Vodafone Issues Reports Near Cradley Heath, England
Latest outage, problems and issue reports in Cradley Heath and nearby locations:
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Hazel (Fleur Charms)
(@fleur_charms) reported
from
Willenhall, England
Absolutely fuming @VodafoneUK have been charging me an extra £1 a month for some crappy secure net add on that I NEVER added
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Rehana Watkinson
(@Rehune) reported
from
Birmingham, England
@VodafoneUK your complaints dept need to stop putting me on hold and then keep cutting me off. About to lose a customer of 18 years guys! Cos from switching to Vodafone Broadband i have gone from never using data to data bills of £300 a month all whilst fault is with your
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Craig 🌹
(@CraigDHoare) reported
from
Birmingham, England
@garywilde @VodafoneUK I've just discovered this awful
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Stuart Cockerill
(@licklemouse) reported
from
Solihull, England
@VodafoneUK So after showing an interest now just like my reception you cut me off no reply nothing and still no answer to my coverage issues great service @EE come take my money
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Saqib
(@Saq5000) reported
from
West Bromwich, England
@jadesharp1992 @Courtneysteve98 @VodafoneUK My network three were offering me one and I would have received it the next day but I went out and bought one Sim free as I don’t like paying high monthly outgoings as I decided that this would be the year that I would say goodbye to 2 year contracts
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Michael Pritchard
(@blueghostuk) reported
from
Birmingham, England
@VodafoneUK It does now, but this should be made clear on marketing materials. I called to cancel my broadband sign up and they gave me £50 discount so it worked out ok in the end
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Craig 🌹
(@CraigDHoare) reported
from
Birmingham, England
@Samunitedfan @VodafoneUK Sky have no answer to this.They keep saying they're working on a solution but nothing for weeks.
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Soph
(@sldf26) reported
from
Birmingham, England
@VodafoneUK Hi Becca. To upgrade it will cost me approx £240, plus another upfront cost for the handset and £97 pm for the contract itself. Personally I think £97 is ridiculous, especially when I’ve been a customer for many years. I’m happy to wait it out & leave come the summer. Cheers.
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Shona Duffus
(@shonamate) reported
from
West Bromwich, England
@VodafoneUK Hello I’m writing this from my granddaughters account because I don’t have accounts on here. My phone Apple iphone was taken today and I needed help and I rang Vodafone and spoke to Mohammed who is the nicest young chap and gave me such great advice about ringing the
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Soph
(@sldf26) reported
from
Birmingham, England
@VodafoneUK been into Sutton Coldfield store 3 times to request NHS discount to be added to my contracts & provided ID each time. 3 times I’ve been promised & assured it’s done. Now 3 times I’ve been lied to & money taken from my bank. Awful customer service. Sort it out!
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Anna
(@Annaba250784) reported
from
Birmingham, England
@VodafoneUK 12 hrs early Vodafone was disconnect me, very bad customer service 🥺 that’s why I was finish contract with Vodafone
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DEAN WILKES
(@heycitizen) reported
from
Dudley, England
Live Chat @VodafoneUK Useful service but back and forth comms far too slow.
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Jane 🍂🍁🎃
(@jane_ellery_) reported
from
Redditch, England
@VodafoneUK Thanks but I left your service as it was too expensive and signal not great either.
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Vibe Entertainment
(@VibMark) reported
from
Birmingham, England
Another 54 mins today , 11 days in @VodafoneUK still no action for a simple sim switch! Its embarrassing @VodafoneGroup you even DM us to arrange a call back !! Nothing. You never keep your promises @BBCWatchdog @theJeremyVine
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Ash❗️
(@Ash_470) reported
from
Birmingham, England
Customer service via a live chat with @VodafoneUK is like pulling teeth. A reply every 3 minutes and a question after a question. How many customers do you actually get through this way per day, surely it can't be many. Almost 45 mins for simple query! 😴😴😴😴😴😴
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Jane 🍂🍁🎃
(@jane_ellery_) reported
from
Redditch, England
@ems_charlottex @VodafoneUK @ThreeUK It’s been a couple months now. I was with them years ago and signal was so so. Went to Vodafone after big they were expensive so back to 3 and they are cheaper but poop signal lol
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Stuart Cockerill
(@licklemouse) reported
from
Solihull, England
@VodafoneUK just had a call to try and keep me as a customer as your monthly contracts are so expensive only for your amazing reception to cut out so your advisor cut me off anyone would think I’m out on an island somewhere but I’m 5 miles outside Birmingham laughable
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Karen Tomalin
(@BigBraLady) reported
from
Dudley, England
So Amar couldn’t help now Suhas is going to have a shot at it. @VodafoneUK
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AC 🎄
(@castelloa_) reported
from
Solihull, England
Utter shambles by @VodafoneUK yet again. Picked up my order from store Saturday, no service at all to be told the order was cancelled because I didn’t pick up the device in time, but here I am with the device at home. Your tech team haven’t a clue what they’re doing either 🥵
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Hannah Miller
(@millerandmore) reported
from
Birmingham, England
Hi @VodafoneUK I’ve been a customer for over 20 years and I’m really disappointed with how my recent insurance claim has been handled. I know you prob can’t/ won’t intervene but I wanted to find a way to register my disappointment and I can’t think of another way!
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Johan Temmink
(@TemminkJohan) reported
@Sparky_tarpi @SmileySibs @VodafoneUK I ended up going to Sky Broadband after trying to upgrade my Vodafone package to no avail. Spanish Inquisition question from customer services! They made things very difficult. Ended up leaving them!
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Gary Clarkson
(@GaryMClarkson) reported
@VodafoneUK In my experience over the last 12 months your 3 & 4G network is anything but reliable. Constant problems with disconnecting, poor quality calls & no service.
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Vikki Millichamp
(@vikkimillichamp) reported
@VodafoneUK Absolutely not @VodafoneUK I found out this week you’ve been overcharging on two of my accounts, charging me for devices that I have already paid off. Customer services refuses to refund. You’re right to blush, taking money you’re not entitled to!
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Johan Temmink
(@TemminkJohan) reported
@JamesMi56358362 @VodafoneUK I’m with Lebara which uses the Vodafone network and it has been bad about a month now. Very bad signal which used to be great in our area but not anymore…
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Steven Lawson
(@stevenelawson) reported
Hola @VodafoneUK, posting this from Spain where I'm in Ronda, in the mountains, and have a speedy 4G signal, full bars, yet at home in Glasgow I lose the signal completely while walking my dog around the block. Care to explain?
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Vikki Millichamp
(@vikkimillichamp) reported
@VodafoneUK Thanks for replying, I will DM, but after hours of calls already, your customer service team has made it clear that taking money you shouldn’t is my problem not yours. Not award winning service at all.
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JCB
(@torresredno9) reported
Yes @VodafoneUK internet is so slow, it would be faster to drive to the Google headquarters and ask them **** in person
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Caroline
(@Carolin34654826) reported
@VodafoneUK Same here, service is awful, everything we mention it, we get told that you know about the issue as there have been loads of complaints. We also have our internet with you, when you check the speeds, they are fab, but the signal from the router is awful, had to buy a booster.
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𝚂h𝚊z
(@NotThatShaz) reported
from
Godstone, England
@paulifd @VodafoneUK Yeah, 4G in places still isn't covered. I've not used my 'new' phone yet so never got to test out if 5G was available but they were trying to sell the higher unlimited package that had "faster" internet & ****. Wasn't worth the risk though. I'd have been paying extra for nothing.
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George Herbert
(@GeorgeHerbert95) reported
@VodafoneUK I’m trying to pick my entertainment product but all I get is a blank screen. Are you having IT issues? It worked a few days ago !