Vodafone outages and service status in Cradley Heath, England

Problems in the last 24 hours in Cradley Heath, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Cradley Heath, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

• Internet (53%)
• Phone (21%)
• Wi-fi (12%)
• Total Blackout (11%)
• E-mail (2%)
• TV (1%)

Live Outage Map Near Cradley Heath, England

The most recent Vodafone outage reports came from the following cities: Birmingham, Walsall, Halesowen, and Bromsgrove.

City	Problem Type	Report Time
Birmingham	Internet	4 hours ago
Walsall	Internet	2 days ago
Birmingham	E-mail	5 days ago
Birmingham	Phone	6 days ago
Birmingham	Internet	14 days ago
Birmingham	Phone	15 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Vodafone Issues Reports Near Cradley Heath, England

Latest outage, problems and issue reports in Cradley Heath and nearby locations:

• 
  Michael Pritchard (@blueghostuk) reported 3 minutes ago from Birmingham, England

  @VodafoneUK It does now, but this should be made clear on marketing materials. I called to cancel my broadband sign up and they gave me £50 discount so it worked out ok in the end

• 
  Karen Tomalin (@BigBraLady) reported 6 minutes ago from Dudley, England

  So Amar couldn’t help now Suhas is going to have a shot at it. @VodafoneUK

• 
  Rudi Feix (@Brumdad30) reported 10 minutes ago from Birmingham, England

  @financialombuds @VodafoneUK dear financial ombudsman I have a major complaint regarding Vodafone! I am at loggerheads with their poor service in providing their loyal customers with poor acceptable service to which their customer is wanting

• 
  B' (@s_badruddin) reported 11 minutes ago from Birmingham, England

  Even vodaphone customer service is shite! ‘Look into right away’ ermm I’ve been waiting almost a full day for your response! @VodafoneUK

• 
  Chris Sammons #StayHomeSaveLives (@ChrisSammons_) reported 14 minutes ago from Birmingham, England

  @paulwrightyboy @O2 @tescomobile @VodafoneUK I’ve raised this issue with both networks, collectively they don’t give a toss, this is the problem

• 
  Craig 🌹 (@CraigDHoare) reported 22 minutes ago from Birmingham, England

  @Samunitedfan @VodafoneUK Sky have no answer to this.They keep saying they're working on a solution but nothing for weeks.

• 
  Anna (@Annaba250784) reported 26 minutes ago from Birmingham, England

  @VodafoneUK 12 hrs early Vodafone was disconnect me, very bad customer service 🥺 that’s why I was finish contract with Vodafone

• 
  Rehana Watkinson (@Rehune) reported 30 minutes ago from Birmingham, England

  @VodafoneUK your complaints dept need to stop putting me on hold and then keep cutting me off. About to lose a customer of 18 years guys! Cos from switching to Vodafone Broadband i have gone from never using data to data bills of £300 a month all whilst fault is with your

• 
  Soph (@sldf26) reported 32 minutes ago from Birmingham, England

  @VodafoneUK Hi Becca. To upgrade it will cost me approx £240, plus another upfront cost for the handset and £97 pm for the contract itself. Personally I think £97 is ridiculous, especially when I’ve been a customer for many years. I’m happy to wait it out & leave come the summer. Cheers.

• 
  Ash❗️ (@Ash_470) reported 34 minutes ago from Birmingham, England

  Customer service via a live chat with @VodafoneUK is like pulling teeth. A reply every 3 minutes and a question after a question. How many customers do you actually get through this way per day, surely it can't be many. Almost 45 mins for simple query! 😴😴😴😴😴😴

• 
  Samantha Butler (@Sammiebutler88) reported 39 minutes ago from Wednesfield, England

  @VodafoneUK broadband is shocking!! My TV is next to the broadband box and it still shows poor signal. I'm better off using 4g than broadband when at home. So infuriating

• 
  Stephen (@Connaghty) reported 41 minutes ago from Birmingham, England

  @VodafoneUK Have replied to the DM yesterday. I can see you are really quick at reading normal tweets but the DM is still unread. Can someone have a look at this for me to help get my issue sorted. Thanks a mill

• 
  Shona Duffus (@shonamate) reported 45 minutes ago from West Bromwich, England

  @VodafoneUK Hello I’m writing this from my granddaughters account because I don’t have accounts on here. My phone Apple iphone was taken today and I needed help and I rang Vodafone and spoke to Mohammed who is the nicest young chap and gave me such great advice about ringing the

• 
  Chris Sammons #StayHomeSaveLives (@ChrisSammons_) reported 46 minutes ago from Birmingham, England

  @paulwrightyboy @O2 Problem is, I don’t think any network is working...@tescomobile and @VodafoneUK also having same issue in my house...had no signal for weeks now

• 
  Chris Sammons #StayHomeSaveLives (@ChrisSammons_) reported 48 minutes ago from Birmingham, England

  @danboq @VodafoneUK @O2 have an annual rise in April too, when I have signal, the conversation will be interesting 😂

• 
  Rehana Watkinson (@Rehune) reported 49 minutes ago from Birmingham, England

  @VodafoneUK sold me faulty broadband,charged me 100 of £ for data, after months of dispute agrd to cancel charges but ‘forgot’ i had to request a recording of call - took 30 days. It’s 53 mins long,clear except for the 8 mins where they said they would cancel which is distorted.

• 
  Hazel (Fleur Charms) (@fleur_charms) reported 54 minutes ago from Willenhall, England

  Absolutely fuming @VodafoneUK have been charging me an extra £1 a month for some crappy secure net add on that I NEVER added

• 
  Hannah Miller (@millerandmore) reported 54 minutes ago from Birmingham, England

  Hi @VodafoneUK I’ve been a customer for over 20 years and I’m really disappointed with how my recent insurance claim has been handled. I know you prob can’t/ won’t intervene but I wanted to find a way to register my disappointment and I can’t think of another way!

• 
  Andrew Smith (@NoEllis82) reported 58 minutes ago from Birmingham, England

  Am in a state of shock at the truly appalling "customer service" I received today from @VodafoneUK. Seems they've lost me as a customer now and they couldn't care less. Needless to say I can't imagine I'll use them any time soon and would recommend everyone avoids them too.

• 
  Soph (@sldf26) reported 58 minutes ago from Birmingham, England

  @VodafoneUK been into Sutton Coldfield store 3 times to request NHS discount to be added to my contracts & provided ID each time. 3 times I’ve been promised & assured it’s done. Now 3 times I’ve been lied to & money taken from my bank. Awful customer service. Sort it out!

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ian Parnaby (@iparnaby) reported 3 minutes ago

  @VodafoneUK any known issues on the network? Cant get my data to work but can ring out completely fine and it works fine when connected to WiFi

• 
  Matt Knight (@Mattblazer2) reported 4 minutes ago

  @VodafoneUK No…..but I’ve often wondered if anyone from Vodafone is actually really going to deal with our account problems ?! Day no.99 (yep really). Possibly nearly 50+ different agents and still no solutions! They’ve admitted the problems and promised to make it all okay (on repeat)

• 
  francesca (@bbacktodecember) reported 4 minutes ago

  @VodafoneUK my number to another service and you are telling me that I cannot do that. A NUMBER THAT I HAD FOR THE PAST NINE YEARS. I am travelling this weekend and you leave your customer with no service whatsoever. Not even can make a call. Absolutely disgusted and exhausted.

• 
  Nick in Warwick (@NickinWarwick) reported 5 minutes ago

  @VodafoneUK How many people never find the page to deactivate? Sneaky underhand selling. Leaves a very sour taste in the mouth.

• 
  Gill May (@gillybetty) reported 8 minutes ago

  @VodafoneUK Hi, I want to cancel my contract because I have moved to Ireland. I tried to find a telephone number to call to cancel but no luck. I have now cancelled my direct debit which I know you’re not suppose to do. Please can you help?

• 
  Beverley Veerasawmy (@kaytiffbliss) reported 10 minutes ago

  @VodafoneUK after 12 years I’m leaving you. I’m not renewing my contract this time. Hidden charges, sudden price hikes and a ridiculous online text advisor not fit for purpose. Plus ‘advisor’ accusing me of lying about another offer from another service provider.

• 
  Zoe Benson (@Zoe12213) reported 11 minutes ago

  @VodafoneUK my contact is finished so I’m waiting to move to another network but keep the same number but when I went in the shop they said to ring but not sure how to get the PIN number I requested a phone call online but never had one

• 
  francesca (@bbacktodecember) reported 13 minutes ago

  @VodafoneUK I am absolutely pissed about how you left me for 14 days (and counting) with no service because YOU have decided to cancel my contract without me asking. I have been contacting you EVERY DAY for the past two weeks and I had absolutely no resolution. Now I want to move

• 
  Livv🐉 (@Olivianiamh_) reported 18 minutes ago

  @VodafoneUK is **** I just need to speak to someone

• 
  Steve Carr (@EveryRecord) reported 19 minutes ago

  @VodafoneUK hi there. I’m entering my third day of not having broadband after your service went down. Would it be possible for someone to come over and see if they can fix the problem please? Many thanks