Vodafone

Vodafone Outage Report in Cradley Heath, Sandwell, England

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Cradley Heath, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Cradley Heath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Cradley Heath, Sandwell, England 12/12/2025 23:10

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (62%)

    Internet (62%)

  2. Phone (14%)

    Phone (14%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Cradley Heath, Sandwell, England

The most recent Vodafone outage reports came from the following cities: Birmingham, Sutton Coldfield, West Bromwich, Willenhall, Bromsgrove, Walsall, Oldbury, Bilston, Solihull and Smethwick.

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City Problem Type Report Time
United KingdomBirmingham Internet
United KingdomSutton Coldfield Internet
United KingdomBirmingham Internet
United KingdomBirmingham Internet
United KingdomWest Bromwich Internet
United KingdomBirmingham Phone

Community Discussion

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Vodafone Issues Reports Near Cradley Heath, England

Latest outage, problems and issue reports in Cradley Heath and nearby locations:

  • smnhndmch Simon H (@smnhndmch) reported from Solihull, England

    @VodafoneUK One time pass codes to access my account are the issue.

  • RayMairead Mairead 🇬🇧 (@RayMairead) reported from Birmingham, England

    @VodafoneUK all myself, husband an 3 kids on voda, I'm in hospital for 3-5 days, do you do any deals or free same network calls for loyal customers like say 02 do (or did when I was with them for over 15 years? Just don't want my phone to run dry after a few days? Thank you x

  • hamilton_david David Hamilton (@hamilton_david) reported from Beoley, England

    @IamSMadhavan @VodafoneUK Got the same issue. Waiting more than 24hours now with no service and @VodafoneUK couldn’t care less. Been on chat and phone to them for more than 4 hours.

  • recordernaomi Naomi Wellings (@recordernaomi) reported from Solihull, England

    @VodafoneUK Your sales team were unable to help me yesterday - what has changed today?

  • harris_siddique Harris Siddique (@harris_siddique) reported from Birmingham, England

    @VodafoneUK pathetic network , have been complaining since jan no issue resolved . Support team is useless.frequent disconnections and low speed for unlimited contract . @financialombuds

  • erenozturk81 Eren ÖZTÜRK (@erenozturk81) reported from Solihull, England

    Woken up to another ridiculous day. Thanks to @VodafoneUK @VodafoneGroup your service is absolutely disaster.

  • recordernaomi Naomi Wellings (@recordernaomi) reported from Solihull, England

    @VodafoneUK I’m trying to add an additional line to my account but your website checkout isn’t working (and hasn’t been for several days). Call centre staff can’t help and just tell me to ‘try tomorrow’. Shall I go elsewhere or can someone sort this?

  • Matt_Fraser Matt Fraser 🏳️‍🌈 🇬🇧 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@Matt_Fraser) reported from Wednesfield, England

    @OpenreachHelp still waiting to find out when a new pylon is going to be put up after a drunk knocked it down! I’ve had no phoneline or internet for almost TWO weeks! @VodafoneUK can’t help till there’s infrastructure!!

  • nealesj Simon Neale (@nealesj) reported from Birmingham, England

    At Star City in Birmingham, outside and can only get 3G. Come on @VodafoneUK , get your 4G network up to scratch before sorting out 5G (particularly as that roll out is slow).

  • PhatSuppliUK PhatSuppliUK (@PhatSuppliUK) reported from Wolverhampton, England

    Oh ffs how are @VodafoneUK so bad!!! Just answer the phone and help me put my number on my new SIM!!!!

  • martinwilsonth1 martinwilsonthegreat (@martinwilsonth1) reported from Stourport-on-Severn, England

    @VodafoneUK customer service is shocking, they try every ***** trick in the book to prevent you from cancelling your contract, the phone line I’m on doesn’t even tell me the number I am in the queue, only that ‘there really busy at the moment and I be put through to someone ASAP’

  • officialmikeyg1 Mikey Goodwin (he/him) (@officialmikeyg1) reported from Solihull, England

    Apparently @VodafoneUK is down is it? #Vodafone #Vodafonedown

  • hamilton_david David Hamilton (@hamilton_david) reported from Beoley, England

    Had no service now for 24hrs + and @VodafoneUK couldn’t care less.

  • MissAHxx Amanda.H 👄 (@MissAHxx) reported from Birmingham, England

    Dunno why I bother using @VodafoneUK Very Me rewards never win anything and there’s barely ever anything on there that suits what I like 🙄🙄 #verymerewards #vodafone

  • Ste_Tonks Ste (he/him) (@Ste_Tonks) reported from Birmingham, England

    @VodafoneUK terrible service I’m getting nuisance calls from a withheld number (however I know the person calling and what number they are withholding) and your adviser said there is nothing you can do to stop this 😡

  • MutliRaceMan Jean Thierry 💙 (@MutliRaceMan) reported from Birmingham, England

    @GeorgeMonbiot @VodafoneUK This doesn’t surprise me at all. My mother died in 2003 and trying to close her BT landline account was a nightmare. The person I spoke to kept saying “we need to speak to the customer”! Finally I went into the BT sales centre saw a charming lady and in 20 minutes I had finished.

  • ryaneaton93 Ryan Eaton (@ryaneaton93) reported from Birmingham, England

    £2 a day to use your phone abroad?! ******* is this 2008? @VodafoneUK

  • Ronan_Barton Ronan Barton (@Ronan_Barton) reported from Birmingham, England

    @VodafoneUK being charged for 2x connection plans for a watch I purchased, no one seems to be able to help! Wasted 30mins today so far!

  • MissAHxx Amanda.H 👄 (@MissAHxx) reported from Birmingham, England

    Fucksake @VodafoneUK trying to do a trade in for my old phone is a nightmare and now have to wait to re do it as you think my phone is damaged and there isn’t a single ounce of damage to it

  • loxgraham Lox Graham (@loxgraham) reported from Dudley, England

    @VodafoneUK @mymerryhill first class knowledgable service plus a new Samsung Galaxy S21 FE phone from team Merry Hill #Milas #Jordan 👍

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • Afterburn3 T.U Chutney Company (@Afterburn3) reported from Grange Moor, England

    @VodafoneUK our network coverage is crap phone says 3 bars of coverage in the house but when you try and make a call it drops out altogether! So the only way to make a call with 4 phones on Vodafone is to stand at the end of the garden!

  • BigBraLady Karen Tomalin (@BigBraLady) reported from Dudley, England

    So Amar couldn’t help now Suhas is going to have a shot at it. @VodafoneUK

  • adkay1 Adam Kay (@adkay1) reported from Barnet, England

    Kudos to @VodafoneUK for their new customer service strategy: you can’t cancel if we keep you on hold #genius #wastedsundays

  • wimbledoncowboy wimbledoncowboy Esq. 🇪🇺 (@wimbledoncowboy) reported from Kensington, England

    @VodafoneUK for the 2nd day running, your ‘customer care’ team have failed to call me back at the agreed time so that they can discuss my complaint and try to prevent me from cancelling my contracts. My complaint was about the customer service I received!

  • dunnydozer Nick Dunbar (@dunnydozer) reported from Ilford, England

    @VodafoneUK how god damn hard is it for your salespersons to understand “put me through to retention” instead of being patronising and refusing to, instead going for hard sale!!! And trying to charge £10 for admin on a discount I already receive!

  • wimbledoncowboy wimbledoncowboy Esq. 🇪🇺 (@wimbledoncowboy) reported from Kensington, England

    @VodafoneUK for the 2nd day running, your ‘customer care’ team have failed to call me back at the agreed time so that they can solve my complaint and prevent me from cancelling my contracts. My complaint was about the customer service I received!

  • MattAndree Matt Andree (@MattAndree) reported from Wooburn, England

    @LewisWilkins92 @edwards_alan @VodafoneUK They are one of the worst, just don’t care, give them feedback completely ignored, then some sales call wanting to flog you more stuff.

  • markboldinghowe Mark Bolding-Howe 🏳️‍🌈 (@markboldinghowe) reported from Stratford, England

    @VodafoneUK Thanks for the offer Ryan but I've already spoken to the complaints team and am now at your Westforeld Stratford store to see if I can resolve the issue now. If unable to I'm going to cancel the watch and wait out my contracts and move to a service that doesnt sell old for new

  • Cantabulous1 cantab77 (@Cantabulous1) reported from Fulbourn, England

    @VodafoneUK spent 2h on webchat turning router off and onto then be told the broadband home move hasn’t occurred, then told to phone and re-order an activation, and it turns out it was just late not broken! wasted time & mobile data fixing a problem that wasn’t there 1/2

  • OnlyOneLuff Dad (@OnlyOneLuff) reported from Salfords, England

    @VodafoneUK No thank you. I have called twice and wasted enough time. Its so much easier to just switch network than having to request a freedom of information act. 👋