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Vodafone Outage Report in Cradley Heath, Sandwell, England

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Cradley Heath, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Cradley Heath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Cradley Heath, Sandwell, England 01/10/2026 20:35

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Phone (14%)

    Phone (14%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near Cradley Heath, Sandwell, England

The most recent Vodafone outage reports came from the following cities: Birmingham, Oldbury, Wolverhampton, Sutton Coldfield, West Bromwich, Willenhall, Bromsgrove, Walsall and Bilston.

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City Problem Type Report Time
United KingdomBirmingham Internet
United KingdomOldbury Internet
United KingdomBirmingham Internet
United KingdomBirmingham Internet
United KingdomBirmingham Internet
United KingdomBirmingham Phone

Community Discussion

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Vodafone Issues Reports Near Cradley Heath, England

Latest outage, problems and issue reports in Cradley Heath and nearby locations:

  • millerandmore Hannah Miller (@millerandmore) reported from Birmingham, England

    Hi @VodafoneUK I’ve been a customer for over 20 years and I’m really disappointed with how my recent insurance claim has been handled. I know you prob can’t/ won’t intervene but I wanted to find a way to register my disappointment and I can’t think of another way!

  • fleur_charms Hazel (Fleur Charms) (@fleur_charms) reported from Willenhall, England

    Absolutely fuming @VodafoneUK have been charging me an extra £1 a month for some crappy secure net add on that I NEVER added

  • shonamate Shona Duffus (@shonamate) reported from West Bromwich, England

    @VodafoneUK Hello I’m writing this from my granddaughters account because I don’t have accounts on here. My phone Apple iphone was taken today and I needed help and I rang Vodafone and spoke to Mohammed who is the nicest young chap and gave me such great advice about ringing the

  • Ash_470 Ash❗️ (@Ash_470) reported from Birmingham, England

    Customer service via a live chat with @VodafoneUK is like pulling teeth. A reply every 3 minutes and a question after a question. How many customers do you actually get through this way per day, surely it can't be many. Almost 45 mins for simple query! 😴😴😴😴😴😴

  • Annaba250784 Anna (@Annaba250784) reported from Birmingham, England

    @VodafoneUK 12 hrs early Vodafone was disconnect me, very bad customer service 🥺 that’s why I was finish contract with Vodafone

  • Rehune Rehana Watkinson (@Rehune) reported from Birmingham, England

    @VodafoneUK your complaints dept need to stop putting me on hold and then keep cutting me off. About to lose a customer of 18 years guys! Cos from switching to Vodafone Broadband i have gone from never using data to data bills of £300 a month all whilst fault is with your

  • ChrisSammons_ Chris Sammons #StayHomeSaveLives (@ChrisSammons_) reported from Birmingham, England

    @danboq @VodafoneUK @O2 have an annual rise in April too, when I have signal, the conversation will be interesting 😂

  • blueghostuk Michael Pritchard (@blueghostuk) reported from Birmingham, England

    @VodafoneUK It does now, but this should be made clear on marketing materials. I called to cancel my broadband sign up and they gave me £50 discount so it worked out ok in the end

  • Brumdad30 Rudi Feix (@Brumdad30) reported from Birmingham, England

    @financialombuds @VodafoneUK dear financial ombudsman I have a major complaint regarding Vodafone! I am at loggerheads with their poor service in providing their loyal customers with poor acceptable service to which their customer is wanting

  • Rehune Rehana Watkinson (@Rehune) reported from Birmingham, England

    @VodafoneUK sold me faulty broadband,charged me 100 of £ for data, after months of dispute agrd to cancel charges but ‘forgot’ i had to request a recording of call - took 30 days. It’s 53 mins long,clear except for the 8 mins where they said they would cancel which is distorted.

  • sldf26 Soph (@sldf26) reported from Birmingham, England

    @VodafoneUK been into Sutton Coldfield store 3 times to request NHS discount to be added to my contracts & provided ID each time. 3 times I’ve been promised & assured it’s done. Now 3 times I’ve been lied to & money taken from my bank. Awful customer service. Sort it out!

  • NoEllis82 Andrew Smith (@NoEllis82) reported from Birmingham, England

    Am in a state of shock at the truly appalling "customer service" I received today from @VodafoneUK. Seems they've lost me as a customer now and they couldn't care less. Needless to say I can't imagine I'll use them any time soon and would recommend everyone avoids them too.

  • Sammiebutler88 Samantha Butler (@Sammiebutler88) reported from Wednesfield, England

    @VodafoneUK broadband is shocking!! My TV is next to the broadband box and it still shows poor signal. I'm better off using 4g than broadband when at home. So infuriating

  • ChrisSammons_ Chris Sammons #StayHomeSaveLives (@ChrisSammons_) reported from Birmingham, England

    @paulwrightyboy @O2 Problem is, I don’t think any network is working...@tescomobile and @VodafoneUK also having same issue in my house...had no signal for weeks now

  • ChrisSammons_ Chris Sammons #StayHomeSaveLives (@ChrisSammons_) reported from Birmingham, England

    @paulwrightyboy @O2 @tescomobile @VodafoneUK I’ve raised this issue with both networks, collectively they don’t give a toss, this is the problem

  • sldf26 Soph (@sldf26) reported from Birmingham, England

    @VodafoneUK Hi Becca. To upgrade it will cost me approx £240, plus another upfront cost for the handset and £97 pm for the contract itself. Personally I think £97 is ridiculous, especially when I’ve been a customer for many years. I’m happy to wait it out & leave come the summer. Cheers.

  • BigBraLady Karen Tomalin (@BigBraLady) reported from Dudley, England

    So Amar couldn’t help now Suhas is going to have a shot at it. @VodafoneUK

  • Connaghty Stephen (@Connaghty) reported from Birmingham, England

    @VodafoneUK Have replied to the DM yesterday. I can see you are really quick at reading normal tweets but the DM is still unread. Can someone have a look at this for me to help get my issue sorted. Thanks a mill

  • CraigHud220669 Craig Hudson (@CraigHud220669) reported from Solihull, England

    @VodafoneUK I’m having problems connecting my PS4 to my mobile hotspot,I’m a Hgv driver who works away from home all week and my PS4 allows me to pass time at night,it keeps saying I.P address failed when PS4 tries to connect to hotspot

  • s_badruddin B' (@s_badruddin) reported from Birmingham, England

    Even vodaphone customer service is shite! ‘Look into right away’ ermm I’ve been waiting almost a full day for your response! @VodafoneUK

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • TheSHARIZZLE Sharizzle 🍑 (@TheSHARIZZLE) reported

    @VodafoneUK 2/2 but was told that you don't do that. We are still receiving bills and have no way to call you from this country and the website is not working. Can someone reach out? This is super frustrating for us

  • stuamc1982 Stuart Mcintosh (@stuamc1982) reported

    @VodafoneUK I ordered a device on Wednesday paid £10.00 for delivery. Folks stayed in all day to then be told was never coming. Changed address to pick up point and still nothing. Get email every day saying it's coming next day and it has not. Really not hapy atal Called DPD and stil there

  • enqxo 𝓮.𝓷.𝓺.𝔁𝓸 (@enqxo) reported

    @VodafoneUK shambolic customer service! Closing my account immediately after today.

  • charukashyap Charu Kashyap (@charukashyap) reported

    @VodafoneUK And on live chat I’m expected to give all my security details to a bot before anyone even says good morning 😖😡 Not doing that - so what do I do next? Can I cancel both my contracts????

  • jeffwass Jeffrey Wasserman (@jeffwass) reported

    @VodafoneUK @Ofcom - how do we make an official complaint? @VodafoneUK messed up on her port from Three and won't take ownership. She has no working phone for a week despite promises from tech support to wait 24-48 hours each time. She cannot access bank acct due to 2FA codes (cont...)

  • whiskyjapan WhiskyJapan (@whiskyjapan) reported from Barnet, England

    @VodafoneUK Ok well a specific location it doesn't work is the bus stop at EN5 5NQ. But all over that area mobile internet barely works or does not work at all. Additionally in some areas around there the phone signal is poor. The problem I'm talking about now is good signal but no net.

  • melaniamelimel Melania ION (@melaniamelimel) reported

    @VodafoneUK It's not about my area! It's about me transferring the existing number from another potrivit to you! And now I'm in the middle as Vodafone used the PAC code so I'm not anymore with the previous provider and everything is on Vodafone hands! Thanks my problem!

  • whiskyjapan WhiskyJapan (@whiskyjapan) reported from Barnet, England

    @VodafoneUK your mobile internet does not work and never has worked as long as I've noticed in EN5 Barnet area, it is extremely patchy and doesn't work in places from here all the way to North Finchley

  • FurtherFromTT FurtherFromTheTruth (@FurtherFromTT) reported

    @VodafoneUK No. You haven’t put ANYTHING right. Can I start charging you, @vodafone, for MY time on the phone to you. You are clearly lacking the infrastructure to maintain a service valid of monthly payment. 10 months and you are GONE. Total crap. #vodafone

  • qijianshen qi (@qijianshen) reported

    @J20SV @VodafoneUK @imperialcollege I heard that this app is calculated by the neural network engine in the chip. Do you know more about it