Vodafone Outage Report in Cradley Heath, Sandwell, England
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E-mailProblems in the last 24 hours in Cradley Heath, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Cradley Heath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (62%)
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Phone (18%)
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Wi-fi (11%)
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Total Blackout (7%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Cradley Heath, Sandwell, England
The most recent Vodafone outage reports came from the following cities: Birmingham, Wednesbury, Oldbury, Wolverhampton, Brownhills, Sutton Coldfield, West Bromwich and Willenhall.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
Internet | |
| Birmingham |
Wi-fi | |
| Birmingham |
Internet | |
| Birmingham |
Wi-fi | |
| Birmingham |
Internet | |
| Wednesbury |
Phone |
Community Discussion
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Vodafone Issues Reports Near Cradley Heath, England
Latest outage, problems and issue reports in Cradley Heath and nearby locations:
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DEAN WILKES
(@heycitizen) reported
from
Dudley, England
Live Chat @VodafoneUK Useful service but back and forth comms far too slow.
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Kerry Mason
(@kerry_mason) reported
from
Birmingham, England
@VodafoneUK day 1 of your “super fast” broadband & I’m already regretting it. Min guaranteed speed is 40mb/s- we’re getting 13mb/s & internet constantly dropping out. Spoke to a customer advisor earlier who was rude. Now back in the long queue to speak with someone else. Help. 😢
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Stuart Cockerill
(@licklemouse) reported
from
Solihull, England
@VodafoneUK just had a call to try and keep me as a customer as your monthly contracts are so expensive only for your amazing reception to cut out so your advisor cut me off anyone would think I’m out on an island somewhere but I’m 5 miles outside Birmingham laughable
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Soph
(@sldf26) reported
from
Birmingham, England
@VodafoneUK Hi Becca. To upgrade it will cost me approx £240, plus another upfront cost for the handset and £97 pm for the contract itself. Personally I think £97 is ridiculous, especially when I’ve been a customer for many years. I’m happy to wait it out & leave come the summer. Cheers.
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Craig 🌹
(@CraigDHoare) reported
from
Birmingham, England
@garywilde @VodafoneUK I've just discovered this awful
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Darren Wilkinson
(@W39Darren) reported
from
Walsall Wood, England
@VodafoneUK Customer service and sales are totally useless when you are trying to take a new contract out with them 😤still haven't got any where with them
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Tom Geraghty
(@TomG1875) reported
from
Solihull, England
@VodafoneUK placed a order online to collect In store (the fort Birmingham) has a email saying the order was ready to pick up, travelled to the store and they said the systems down and don’t know when it’ll be back up (already been down for a week) so I can’t collect the phone.
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Doll
(@AmyBarnes_xo) reported
from
Birmingham, England
Imagine I have waited over two weeks for a phone .. go to a @VodafoneUK to collect it and it has been closed down. I am raging 🙂🙂🙂🙂
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Saqib
(@Saq5000) reported
from
West Bromwich, England
@jadesharp1992 @Courtneysteve98 @VodafoneUK My network three were offering me one and I would have received it the next day but I went out and bought one Sim free as I don’t like paying high monthly outgoings as I decided that this would be the year that I would say goodbye to 2 year contracts
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Jane 🍂🍁🎃
(@jane_ellery_) reported
from
Redditch, England
@ems_charlottex @VodafoneUK @ThreeUK It’s been a couple months now. I was with them years ago and signal was so so. Went to Vodafone after big they were expensive so back to 3 and they are cheaper but poop signal lol
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Jane 🍂🍁🎃
(@jane_ellery_) reported
from
Redditch, England
@VodafoneUK Thanks but I left your service as it was too expensive and signal not great either.
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AC 🎄
(@castelloa_) reported
from
Solihull, England
Utter shambles by @VodafoneUK yet again. Picked up my order from store Saturday, no service at all to be told the order was cancelled because I didn’t pick up the device in time, but here I am with the device at home. Your tech team haven’t a clue what they’re doing either 🥵
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Martin Gore
(@fredmeisterPNE) reported
from
Albrighton, England
@VodafoneUK fibre broadband in WV7 area is terrible!! #ripoff #notgettingwhatipayfor
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Rus
(@RusSmith0907) reported
from
Dudley, England
@VodafoneUK New broadband router and plan, all plugged in and ready, WiFi says works but doesn’t so technical support needed 1hr 20 now on hold
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Phil Dodd
(@Phil_dodd) reported
from
Walsall Wood, England
Could everyone have a look at this exchange between @VodafoneUK and my wife. The Crux of the matter was a better deal was being offered to new customers than it was to her wanting to upgrade after 10 years of loyalty. Once they have you have you as a customer. They stop caring.
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Athene Secure
(@AtheneSecure) reported
from
West Bromwich, England
@VodafoneUK broadband down AGAIN for the THIRD time in less than three weeks. Truly appalling 'service' - I wish I hadn't moved from the reliable service I used before with @Plusnet
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Stuart Cockerill
(@licklemouse) reported
from
Solihull, England
@VodafoneUK So after showing an interest now just like my reception you cut me off no reply nothing and still no answer to my coverage issues great service @EE come take my money
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Vibe Entertainment
(@VibMark) reported
from
Birmingham, England
Another 54 mins today , 11 days in @VodafoneUK still no action for a simple sim switch! Its embarrassing @VodafoneGroup you even DM us to arrange a call back !! Nothing. You never keep your promises @BBCWatchdog @theJeremyVine
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Craig 🌹
(@CraigDHoare) reported
from
Birmingham, England
@Samunitedfan @VodafoneUK Sky have no answer to this.They keep saying they're working on a solution but nothing for weeks.
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Hannah Miller
(@millerandmore) reported
from
Birmingham, England
Hi @VodafoneUK I’ve been a customer for over 20 years and I’m really disappointed with how my recent insurance claim has been handled. I know you prob can’t/ won’t intervene but I wanted to find a way to register my disappointment and I can’t think of another way!
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Barillathecat
(@barillathecat) reported
Never received such an awful customer service. Thanks @VodafoneUK - no broadband for a week and your agents have no idea on what to do…
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n.flooy_rejoinEU_FBPE
(@n_flooy) reported
@VodafoneUK Avoid this expensive and bad network. You will hardly have decent reception and worst of all no loyalty!
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Robert Elston
(@robertelston) reported
@VodafoneUK Literally nothing in your communication system. The store never phoned me had the wrong number on the website so no one answers the phone. They then tell me they can’t track the phone. It’s mind boggling how bad you are
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Amy Roberts
(@ALR8) reported
@VodafoneUK why does t your company like people chatting to customers service advisors on the phone?! I can NEVER get through I get a link to follow which doesn’t help my query and I’m back at square one. Wish I never came to the network!
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ساقية النور 🔮
(@oriflame_941967) reported
@VodafoneUK no one care of my problem!! I tried to contact through phone and DM but all what i got is automated agent!!! I cannt access my account because of “internal error” and my bill reaches 70£ and i still cannt do anything!!!!!!!!
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💥Mikey_Boom⚡️
(@hobgoblin31) reported
@VodafoneUK Pity you can't fix my broadband, it's been offline since 22:30 last nite, the amount of times it has gone off, I've lost count and I've still got at least another year to put up with this! Roll on 2023!!
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DaisyJane 🇪🇺 💙💛
(@daisy_jane35) reported
from
Grantham, England
@VodafoneUK why is it taking three months to get the trade in sorted for my daughter's phone??? You owe us £192 value, £8 off each week. Grantham branch. Please sort, if we owed you it we'd be in trouble by now wouldn't we.
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Susan Longson
(@SusanLongson) reported
@VodafoneUK what going on with your broadband on ol16 area. Speed dropped from 63 to below 25. Told it's a technical issue but its been 3 weeks now. No communication from you I have to keep ringing complaints dept. Post a statement on your website
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Nick Hi
(@NickHi58) reported
@VodafoneUK Please contact me. Broadband disconnected without warning and due to an admin error. Haven't had internet since Monday and have spent 6 hours on the phone already. The service provided was appalling so far.
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Claire Kearns
(@Claire_Kearns) reported
@VodafoneUK Hi, I’m on day 2 of trying to make contact with the call centre to cancel my plan during my cooling off period. I’ve been on the same automated service loop being redirected back to chat (who can’t cancel plans) since 3pm yesterday. What are the right ivr options 4 an operator?