Vodafone outages and service status in Cradley Heath, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
- Vodafone generated 0 outage signals in the last 24 hours around Cradley Heath, including 0 direct reports.
- The most common problems reported in this area mention Internet, Phone, and E-mail.
- The most recent signal from this area was received Apr 8, 10:03 AM GMT+1.
- Internet (64%)
- Phone (18%)
- E-mail (9%)
- Wi-fi (9%)
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Problems in the last 24 hours in Cradley Heath, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Cradley Heath, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 9: Problems at Vodafone
Vodafone is having issues since 08:20 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Cradley Heath, England
The most recent Vodafone outage reports came from the following cities: Birmingham, and Halesowen.
| City | Problem Type | Report Time |
|---|---|---|
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Internet | 1 day ago |
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6 days ago | |
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Phone | 7 days ago |
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Internet | 15 days ago |
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Phone | 16 days ago |
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Wi-fi | 19 days ago |
Nearby cities with recent reports
3 recent signals
Community Discussion
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Vodafone Issues Reports Near Cradley Heath, England
Latest outage, problems and issue reports in Cradley Heath and nearby locations:
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Sunny (@kford_red) reported from Wolverhampton, EnglandAttempting to setup a new mobile phone contract with @VodafoneUK is up there with being one of the biggest mistakes of my life. Worst communication skills and customer service I’ve ever come across. 😠 😡 😤
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Louise Haydon (@sporty169) reported from Birmingham, England@VodafoneUK I’m currently a sim only customer with 49 days left on my current contract. I’m eligible to upgrade with yourselves but I would like to move to Voxi. Will you charge me anything to move to Voxi now or do I have to see out my Sim only contract with you?
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Ronan Barton (@Ronan_Barton) reported from Birmingham, England@VodafoneUK being charged for 2x connection plans for a watch I purchased, no one seems to be able to help! Wasted 30mins today so far!
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Rebecca Taylor (@BeckyLongArms) reported from Cofton Hackett, England@VodafoneUK we have no had internet for 3 days now, reset not working, ‘line advisers busy’ so can not contact by message/phone, two complaints submitted, ref given that is not recognised on call. Poor service, please respond ASAP to resolve issue as internet needed for work.
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Rehana Watkinson (@Rehune) reported from Birmingham, England@VodafoneUK your complaints dept need to stop putting me on hold and then keep cutting me off. About to lose a customer of 18 years guys! Cos from switching to Vodafone Broadband i have gone from never using data to data bills of £300 a month all whilst fault is with your
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Soph (@sldf26) reported from Birmingham, England@VodafoneUK been into Sutton Coldfield store 3 times to request NHS discount to be added to my contracts & provided ID each time. 3 times I’ve been promised & assured it’s done. Now 3 times I’ve been lied to & money taken from my bank. Awful customer service. Sort it out!
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steve beard (@steve8454) reported from Birmingham, England@VodafoneUK The sim is for a relative coming over from Spain for a few weeks. I feel I was missold this package. Was told I needed a contract. Never had to do that before.
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Stuart Cockerill (@licklemouse) reported from Birmingham, England@VodafoneUK yet another price increase 2nd on the contract I’m on and yet I live just outside of Birmingham and still can’t get a proper signal when I’m at work just trying to make a call or use the internet is a no go awful customer service yet again
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🦁 Mattchew #avfc 🦁 (@Mattg_avfc) reported from Birmingham, England@im4evavilla29 @lukenathan88 @VodafoneUK Broadband is like £20 is anyways.. So £30 ain't bad
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Soph (@sldf26) reported from Birmingham, England@VodafoneUK Hi Becca. To upgrade it will cost me approx £240, plus another upfront cost for the handset and £97 pm for the contract itself. Personally I think £97 is ridiculous, especially when I’ve been a customer for many years. I’m happy to wait it out & leave come the summer. Cheers.
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Andrew Markou (@Andyfoodie) reported from Birmingham, EnglandHi there @BarclaysUKHelp good afternoon. According to @VodafoneUK my airtime bill has been successfully paid. I can't see it as cleared on my app From what I've been reading you guys seem to be having technical issues is this correct and when will everything go back to normal?
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Andrew Smith (@NoEllis82) reported from Birmingham, EnglandAm in a state of shock at the truly appalling "customer service" I received today from @VodafoneUK. Seems they've lost me as a customer now and they couldn't care less. Needless to say I can't imagine I'll use them any time soon and would recommend everyone avoids them too.
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Karen Tomalin (@BigBraLady) reported from Dudley, EnglandSo Amar couldn’t help now Suhas is going to have a shot at it. @VodafoneUK
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Ram 🐏 (@ramRAMir) reported from Birmingham, England@VodafoneUK hey. We are all working from home and we dont have stable connection. We are wasting our money for your poor services 😒
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Ryan Eaton (@ryaneaton93) reported from Birmingham, England£2 a day to use your phone abroad?! ******* is this 2008? @VodafoneUK
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Jay Rawlings (@SpecialSchSENCO) reported from Birmingham, England@alimurtazamohs1 @VodafoneUK Agree with this. Im getting 5g indoors apparently but every mast in the 50km vicinity is broken and I cant even watch BBCIplayer...
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Shona Duffus (@shonamate) reported from West Bromwich, England@VodafoneUK Hello I’m writing this from my granddaughters account because I don’t have accounts on here. My phone Apple iphone was taken today and I needed help and I rang Vodafone and spoke to Mohammed who is the nicest young chap and gave me such great advice about ringing the
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Jase (@Jasonhannon85) reported from Birmingham, England@VodafoneUK So after yesterday and speaking to an advisor who we thought was really nice and said she would call my wife today at 11am to sort out her upgrade issues we’ve heard nothing. So now my wife has been lied to 3 times on the phone and also been called moody because she’s pregnant...
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Majed Mir (@MajedMir) reported from Birmingham, EnglandHey @VodafoneUK, what's going on with your network today? My data is abysmally slow! I've got b/s speeds instead of m/b. Yes, my connection is at full and I'm on a 4G+ connection.
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Ste Moseley (@Ste_Moseley) reported from Willenhall, England@VodafoneUK 2 days without calls and data. Support first fobbed it off ‘a known technical issue’, which turned out to be a lie. Now spent over an hour with ‘technical’ support telling me how to reset network settings and wait 40 minutes for it to work (which it won’t!) 😡
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Broken Britain (@hackedoffwoody) reported@VodafoneUK we have been without any worthwhile mobile signal for more than a week now - Internet is now an essential utility - what the hell is going on ? Location RG29 1HX
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Jessica (@jesssicaw95) reported@VodafoneUK Hello any chance of any help?
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Charlotte (@lottieeec) reportedStill no signal @VodafoneUK if anyone is thinking of getting a contract with @VodafoneUK please avoid at all cost. May as well use a potato it would probably have better signal
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Chris Wynne (@Chr1sWynne) reportedHi @VodafoneUK, you're hosting 07468363133 on your network and this phone number is being used by scammers who are carrying out bank impersonation scams against targets in the UK. Seems to be using WhatsApp to make the calls. I've reported via your website already @NCSC @Ofcom
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Aaron MacTavish (@amactavish90) reported@VodafoneUK I need urgent assistance and someone to contact me regarding my account and issue with outbound calling. I have tried all day to sort it and online chat agents just end the chat !!!
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heyJK.london (@heyJKlondon) reportedSo @VodafoneUK every year bills go up by RPI+% to “invest in continued network improvements” so why am I getting a 24% increase this year yet I have no signal when visiting my parents who are in zone 2 London ?!?
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Dave Brady (@davebrady22) reported@VodafoneUK I'm a new customer, how do I claim back my previous provider's early termination fee?
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Mukul Goyal (@MukulGoel) reported@VodafoneUK My mobile broadband device is not working for about 2 weeks and I complained thrice about it but still no solution has been provided!! Nobody even helped at your store. They say it's not their job! How long before it works again ! #vodafoneuk #poorservice
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DMikeyD (@mikeybhoy01) reportedOrdered iPhone 17 Pro 6 days ago and order hasn't even been processed yet, is this the service people expect from @Apple? I ordered a Samsung Galaxy S26 Ultra from @VodafoneUK and it arrived 22 hours later.
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Jonathan Black (@Jonatha16135891) reported@VodafoneUK Hey - our mobile signal services have been pretty poor recently, connecting to 5g with 1 bar, then having to go on airplane mode to disconnect, then connecting again on 4g, and that sometimes not working too - we're finding this consistently in maida vale area, london, but also on the move. anything going on?