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Vodafone Outage Report in Cradley Heath, Sandwell, England

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Cradley Heath, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Cradley Heath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Cradley Heath, Sandwell, England 01/13/2026 09:35

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (62%)

    Internet (62%)

  2. Phone (15%)

    Phone (15%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near Cradley Heath, Sandwell, England

The most recent Vodafone outage reports came from the following cities: Wolverhampton, Brownhills, Birmingham, Oldbury, Sutton Coldfield, West Bromwich, Willenhall, Bromsgrove and Walsall.

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City Problem Type Report Time
United KingdomWolverhampton Wi-fi
United KingdomBrownhills Internet
United KingdomBirmingham Internet
United KingdomBirmingham Internet
United KingdomOldbury Internet
United KingdomBirmingham Internet

Community Discussion

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Vodafone Issues Reports Near Cradley Heath, England

Latest outage, problems and issue reports in Cradley Heath and nearby locations:

  • memoirsoftlp Birmingham Emma (@memoirsoftlp) reported from Birmingham, England

    @VodafoneUK I'm trying to access my NHS discount that I'm eligible for family and friend's however it's currently not working via the BlueLight card site so can you tell me how I obtain this for a friend please?

  • Sammiebutler88 Samantha Butler (@Sammiebutler88) reported from Wednesfield, England

    @VodafoneUK brilliant level of customer service shines through again. On the phone for over 40 minutes whilst someone reads the notes about the compensation I have been promised following the horrendous level of customer service I have received and they just cut me off! FUMING

  • Charan_Aulakh Charan Aulakh (@Charan_Aulakh) reported from Walsall Wood, England

    @VodafoneUK H, no mobile internet in Walsall ? I’ve messaged you my details - please let me know fix time.

  • eddieclarke96 Eddie Clarke 🐝 (@eddieclarke96) reported from Birmingham, England

    @VodafoneUK Still down in Birmingham

  • Holland4La Lee Anthony (@Holland4La) reported from Dudley, England

    @Kris_Robb @VodafoneUK Same here! Woke this morning to have an email saying ‘sorry, out if stock’ even though i was assured it would be here on the day of release. Poor management. Also, blaming Apple is ridiculous when other providers haven’t had the same issue.

  • BeckyLongArms Rebecca Taylor (@BeckyLongArms) reported from Cofton Hackett, England

    @VodafoneUK we have no had internet for 3 days now, reset not working, ‘line advisers busy’ so can not contact by message/phone, two complaints submitted, ref given that is not recognised on call. Poor service, please respond ASAP to resolve issue as internet needed for work.

  • AlisonMaxam Alison Maxam (@AlisonMaxam) reported from Walsall Wood, England

    @VodafoneUK Can you supply a postal address so my 90 year-old step father can write to inform you of his change of address. He doesn’t have access to the internet so can’t do it online. Your website is no help.

  • wheeler_DAG o wheeler o (@wheeler_DAG) reported from Walsall Wood, England

    @VodafoneUK Is anyone going to get back to me about about my one number issue I’ve got. I got a DM off someone yesterday at half two and that’s that nothing else since.

  • Holland4La Lee Anthony (@Holland4La) reported from Dudley, England

    @VodafoneUK That’s a lie! I called up on monday (whilst waiting for my order) as the link i was sent to ‘upgrade now’ let me go all the way through to payment and never once mentioned out of stock or a delay. You may have changed that now but that was always the case!

  • badlydrawnkel Kelbel (@badlydrawnkel) reported from Dudley, England

    @VodafoneUK spoke to someone online this evening about upgrading. Service was fine, but when I said I was going to also contact @CPWTweets as they had some good deals, I was just told basically "Ok", no trying to keep me as a customer or anything. 🤔

  • MarkBradburn3 Mark Bradburn (@MarkBradburn3) reported from Birmingham, England

    And @VodafoneUK even your CEO complaints department agreed on a recorded phone call that it was ridiculous l, but it’s process. Well here’s an idea look at the process and think of the customer maybe.

  • hzlrbbt normal chris (@hzlrbbt) reported from Birmingham, England

    today marks the grim milestone of 1 month since installation and still no internet from @VodafoneUK. logged a complaint 4 days ago - no response! 🥴

  • robbiederby Robin Palmer (@robbiederby) reported from Birmingham, England

    First impressions of @VodafoneUK #5G... Underwhelming and somehow still slower than @virginmedia's #4G (in B15). With Vodafone downloading at just 40Mbps and Virgin Mobile coming in at 70Mbps. So to summarise. Slow to roll out, and slower than 4G when it does appear. Not good.

  • MarkBradburn3 Mark Bradburn (@MarkBradburn3) reported from Birmingham, England

    @VodafoneUK shocking, no customer service. Emailed CEO Nick Jeffrey & his CEO team also not helpful. Woeful from the top down, cannot resolve a simple issue.

  • wheeler_DAG o wheeler o (@wheeler_DAG) reported from Walsall Wood, England

    @VodafoneUK Is anyone going to get back to me about about my one number issue I’ve got. I got a DM off someone yesterday at half two and that’s that nothing else since.

  • gretna02 Michelle Webb (@gretna02) reported from Aldridge, England

    After 40 minutes on hold through to Jane then disconnected AGAIN. Into my 3rd hour now - WTH is going on?!?! Seriously, cancel my 4 contracts right now!!!! @VodafoneUK #vodafone

  • DrJonathanCox Dr Jonathan Cox (@DrJonathanCox) reported from Birmingham, England

    Anybody considering @VodafoneUK as a broadband provider. DON’T!! They are absolute crap. Several phone calls and wasted hours and it still doesn’t work. Total waste of money. @MartinSLewis @BBCBusiness

  • Puddsta77 🔥💨 (@Puddsta77) reported from Birmingham, England

    @VodafoneUK are the worse when it comes to even trying to talk to a human being about your account !! 191 no good, can you please help me

  • ibaird73 Ian Baird (@ibaird73) reported from Aldridge, England

    @VodafoneUK Find it astonishing that having been a loyal customer for 5-6 years, that come renewal time you can’t compete with VOXI on price. In 12 months my iPhone 8 is probably ready for replacement and you get me on another 2 year contract. Short-sighted at the best of times

  • MarkBradburn3 Mark Bradburn (@MarkBradburn3) reported from Birmingham, England

    Because @VodafoneUK I am a customer you will be losing. So can someone with common sense sort this out ASAP

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • blueskies1977 Stephen Pritchard #FBPE (@blueskies1977) reported

    Dear @VodafoneUK , can you please update the systems which currently tell your customer support staff that the @SamsungUK Galaxy S23 Ultra is not a 5G phone. Two days of excruciating phone calls trying to sort 5G so far with no luck.

  • DeCommisshed Mick Matthews (@DeCommisshed) reported

    @SheilaTheFox2 @VodafoneUK @VodafoneGroup It’s madness - they are aware the network is not working here but not responding to any correspondence regarding when or if it will be fixed!

  • scottish_dan Dan (@scottish_dan) reported from Bristol, England

    @VodafoneUK please please can you sort out your network around BS5 in Bristol. The signal for anything has pretty much been unusable for the last 2 weeks for anything. Some downtime is expected but it's beginning to take the mick.

  • gjacqui jacquig (@gjacqui) reported

    @VodafoneUK Tried to cancel from website. Same problem. Cleared arrears. Still 30 mins to cancel from website when logged into account. And then told have to pay another month. This is scandalous

  • AndyMorse Andy Morse (@AndyMorse) reported from Chester, England

    @VodafoneUK You offshore service centres are rubbish I cannot get a problem sorted … can you DM a number I can call pls. I am out of contract so will be looking at other ISPs

  • EmSwad89 Emma (@EmSwad89) reported

    @VodafoneUK what’s the issue with NG18? Mobile broadband and my phone 4G is woeful!

  • SheilaTheFox2 Sheila M (@SheilaTheFox2) reported

    @DeCommisshed @VodafoneUK @VodafoneGroup I have learned that these days just because you subscribe to a service? or purchase a product for a particular purpose, you can't rely on it to actually work !

  • jasondo53922620 jason doyle (@jasondo53922620) reported

    @VodafoneUK We have spent two hours in our local vodaphone shop and spoke to complaints who for a change spoke sense. With the help of the shop manager it would appear that there maybe resolution. 6 months of threats of debt collection, cut off ,told many times it is sorted. Let’s hope it is

  • Kei_Maye Keisha Maye (@Kei_Maye) reported

    @VodafoneUK my connection has been terrible for weeks now - 8 second video clips are buffering

  • kat7991 D (@kat7991) reported

    @VodafoneUK is there a problem with the Nottingham area today. I currently have H, E data signals