Vodafone

Vodafone Outage Report in Cradley Heath, Sandwell, England

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Cradley Heath, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Cradley Heath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Cradley Heath, Sandwell, England 01/31/2026 07:50

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (62%)

    Internet (62%)

  2. Phone (18%)

    Phone (18%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near Cradley Heath, Sandwell, England

The most recent Vodafone outage reports came from the following cities: Birmingham, Wednesbury, Oldbury, Wolverhampton, Brownhills, Sutton Coldfield, West Bromwich and Willenhall.

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City Problem Type Report Time
United KingdomBirmingham Internet
United KingdomBirmingham Wi-fi
United KingdomBirmingham Internet
United KingdomBirmingham Wi-fi
United KingdomBirmingham Internet
United KingdomWednesbury Phone

Community Discussion

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Vodafone Issues Reports Near Cradley Heath, England

Latest outage, problems and issue reports in Cradley Heath and nearby locations:

  • heycitizen DEAN WILKES (@heycitizen) reported from Dudley, England

    Live Chat @VodafoneUK Useful service but back and forth comms far too slow.

  • kerry_mason Kerry Mason (@kerry_mason) reported from Birmingham, England

    @VodafoneUK day 1 of your “super fast” broadband & I’m already regretting it. Min guaranteed speed is 40mb/s- we’re getting 13mb/s & internet constantly dropping out. Spoke to a customer advisor earlier who was rude. Now back in the long queue to speak with someone else. Help. 😢

  • licklemouse Stuart Cockerill (@licklemouse) reported from Solihull, England

    @VodafoneUK just had a call to try and keep me as a customer as your monthly contracts are so expensive only for your amazing reception to cut out so your advisor cut me off anyone would think I’m out on an island somewhere but I’m 5 miles outside Birmingham laughable

  • sldf26 Soph (@sldf26) reported from Birmingham, England

    @VodafoneUK Hi Becca. To upgrade it will cost me approx £240, plus another upfront cost for the handset and £97 pm for the contract itself. Personally I think £97 is ridiculous, especially when I’ve been a customer for many years. I’m happy to wait it out & leave come the summer. Cheers.

  • CraigDHoare Craig 🌹 (@CraigDHoare) reported from Birmingham, England

    @garywilde @VodafoneUK I've just discovered this awful

  • W39Darren Darren Wilkinson (@W39Darren) reported from Walsall Wood, England

    @VodafoneUK Customer service and sales are totally useless when you are trying to take a new contract out with them 😤still haven't got any where with them

  • TomG1875 Tom Geraghty (@TomG1875) reported from Solihull, England

    @VodafoneUK placed a order online to collect In store (the fort Birmingham) has a email saying the order was ready to pick up, travelled to the store and they said the systems down and don’t know when it’ll be back up (already been down for a week) so I can’t collect the phone.

  • AmyBarnes_xo Doll (@AmyBarnes_xo) reported from Birmingham, England

    Imagine I have waited over two weeks for a phone .. go to a @VodafoneUK to collect it and it has been closed down. I am raging 🙂🙂🙂🙂

  • Saq5000 Saqib (@Saq5000) reported from West Bromwich, England

    @jadesharp1992 @Courtneysteve98 @VodafoneUK My network three were offering me one and I would have received it the next day but I went out and bought one Sim free as I don’t like paying high monthly outgoings as I decided that this would be the year that I would say goodbye to 2 year contracts

  • jane_ellery_ Jane 🍂🍁🎃 (@jane_ellery_) reported from Redditch, England

    @ems_charlottex @VodafoneUK @ThreeUK It’s been a couple months now. I was with them years ago and signal was so so. Went to Vodafone after big they were expensive so back to 3 and they are cheaper but poop signal lol

  • jane_ellery_ Jane 🍂🍁🎃 (@jane_ellery_) reported from Redditch, England

    @VodafoneUK Thanks but I left your service as it was too expensive and signal not great either.

  • castelloa_ AC 🎄 (@castelloa_) reported from Solihull, England

    Utter shambles by @VodafoneUK yet again. Picked up my order from store Saturday, no service at all to be told the order was cancelled because I didn’t pick up the device in time, but here I am with the device at home. Your tech team haven’t a clue what they’re doing either 🥵

  • fredmeisterPNE Martin Gore (@fredmeisterPNE) reported from Albrighton, England

    @VodafoneUK fibre broadband in WV7 area is terrible!! #ripoff #notgettingwhatipayfor

  • RusSmith0907 Rus (@RusSmith0907) reported from Dudley, England

    @VodafoneUK New broadband router and plan, all plugged in and ready, WiFi says works but doesn’t so technical support needed 1hr 20 now on hold

  • Phil_dodd Phil Dodd (@Phil_dodd) reported from Walsall Wood, England

    Could everyone have a look at this exchange between @VodafoneUK and my wife. The Crux of the matter was a better deal was being offered to new customers than it was to her wanting to upgrade after 10 years of loyalty. Once they have you have you as a customer. They stop caring.

  • AtheneSecure Athene Secure (@AtheneSecure) reported from West Bromwich, England

    @VodafoneUK broadband down AGAIN for the THIRD time in less than three weeks. Truly appalling 'service' - I wish I hadn't moved from the reliable service I used before with @Plusnet

  • licklemouse Stuart Cockerill (@licklemouse) reported from Solihull, England

    @VodafoneUK So after showing an interest now just like my reception you cut me off no reply nothing and still no answer to my coverage issues great service @EE come take my money

  • VibMark Vibe Entertainment (@VibMark) reported from Birmingham, England

    Another 54 mins today , 11 days in @VodafoneUK still no action for a simple sim switch! Its embarrassing @VodafoneGroup you even DM us to arrange a call back !! Nothing. You never keep your promises @BBCWatchdog @theJeremyVine

  • CraigDHoare Craig 🌹 (@CraigDHoare) reported from Birmingham, England

    @Samunitedfan @VodafoneUK Sky have no answer to this.They keep saying they're working on a solution but nothing for weeks.

  • millerandmore Hannah Miller (@millerandmore) reported from Birmingham, England

    Hi @VodafoneUK I’ve been a customer for over 20 years and I’m really disappointed with how my recent insurance claim has been handled. I know you prob can’t/ won’t intervene but I wanted to find a way to register my disappointment and I can’t think of another way!

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • barillathecat Barillathecat (@barillathecat) reported

    Never received such an awful customer service. Thanks @VodafoneUK - no broadband for a week and your agents have no idea on what to do…

  • n_flooy n.flooy_rejoinEU_FBPE (@n_flooy) reported

    @VodafoneUK Avoid this expensive and bad network. You will hardly have decent reception and worst of all no loyalty!

  • robertelston Robert Elston (@robertelston) reported

    @VodafoneUK Literally nothing in your communication system. The store never phoned me had the wrong number on the website so no one answers the phone. They then tell me they can’t track the phone. It’s mind boggling how bad you are

  • ALR8 Amy Roberts (@ALR8) reported

    @VodafoneUK why does t your company like people chatting to customers service advisors on the phone?! I can NEVER get through I get a link to follow which doesn’t help my query and I’m back at square one. Wish I never came to the network!

  • oriflame_941967 ساقية النور 🔮 (@oriflame_941967) reported

    @VodafoneUK no one care of my problem!! I tried to contact through phone and DM but all what i got is automated agent!!! I cannt access my account because of “internal error” and my bill reaches 70£ and i still cannt do anything!!!!!!!!

  • hobgoblin31 💥Mikey_Boom⚡️ (@hobgoblin31) reported

    @VodafoneUK Pity you can't fix my broadband, it's been offline since 22:30 last nite, the amount of times it has gone off, I've lost count and I've still got at least another year to put up with this! Roll on 2023!!

  • daisy_jane35 DaisyJane 🇪🇺 💙💛 (@daisy_jane35) reported from Grantham, England

    @VodafoneUK why is it taking three months to get the trade in sorted for my daughter's phone??? You owe us £192 value, £8 off each week. Grantham branch. Please sort, if we owed you it we'd be in trouble by now wouldn't we.

  • SusanLongson Susan Longson (@SusanLongson) reported

    @VodafoneUK what going on with your broadband on ol16 area. Speed dropped from 63 to below 25. Told it's a technical issue but its been 3 weeks now. No communication from you I have to keep ringing complaints dept. Post a statement on your website

  • NickHi58 Nick Hi (@NickHi58) reported

    @VodafoneUK Please contact me. Broadband disconnected without warning and due to an admin error. Haven't had internet since Monday and have spent 6 hours on the phone already. The service provided was appalling so far.

  • Claire_Kearns Claire Kearns (@Claire_Kearns) reported

    @VodafoneUK Hi, I’m on day 2 of trying to make contact with the call centre to cancel my plan during my cooling off period. I’ve been on the same automated service loop being redirected back to chat (who can’t cancel plans) since 3pm yesterday. What are the right ivr options 4 an operator?