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Vodafone Outage Report in Cradley Heath, Sandwell, England

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Cradley Heath, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Cradley Heath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Cradley Heath, Sandwell, England 02/05/2026 00:45

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (61%)

    Internet (61%)

  2. Phone (17%)

    Phone (17%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near Cradley Heath, Sandwell, England

The most recent Vodafone outage reports came from the following cities: Birmingham, Wednesbury, Oldbury, Wolverhampton, Brownhills, Sutton Coldfield and West Bromwich.

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City Problem Type Report Time
United KingdomBirmingham Internet
United KingdomBirmingham Internet
United KingdomBirmingham Internet
United KingdomBirmingham Wi-fi
United KingdomBirmingham Internet
United KingdomBirmingham Wi-fi

Community Discussion

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Vodafone Issues Reports Near Cradley Heath, England

Latest outage, problems and issue reports in Cradley Heath and nearby locations:

  • AtheneSecure Athene Secure (@AtheneSecure) reported from West Bromwich, England

    @VodafoneUK broadband down AGAIN for the THIRD time in less than three weeks. Truly appalling 'service' - I wish I hadn't moved from the reliable service I used before with @Plusnet

  • CraigDHoare Craig 🌹 (@CraigDHoare) reported from Birmingham, England

    @garywilde @VodafoneUK I've just discovered this awful

  • millerandmore Hannah Miller (@millerandmore) reported from Birmingham, England

    Hi @VodafoneUK I’ve been a customer for over 20 years and I’m really disappointed with how my recent insurance claim has been handled. I know you prob can’t/ won’t intervene but I wanted to find a way to register my disappointment and I can’t think of another way!

  • Phil_dodd Phil Dodd (@Phil_dodd) reported from Walsall Wood, England

    Could everyone have a look at this exchange between @VodafoneUK and my wife. The Crux of the matter was a better deal was being offered to new customers than it was to her wanting to upgrade after 10 years of loyalty. Once they have you have you as a customer. They stop caring.

  • jane_ellery_ Jane 🍂🍁🎃 (@jane_ellery_) reported from Redditch, England

    @VodafoneUK Thanks but I left your service as it was too expensive and signal not great either.

  • kerry_mason Kerry Mason (@kerry_mason) reported from Birmingham, England

    @VodafoneUK day 1 of your “super fast” broadband & I’m already regretting it. Min guaranteed speed is 40mb/s- we’re getting 13mb/s & internet constantly dropping out. Spoke to a customer advisor earlier who was rude. Now back in the long queue to speak with someone else. Help. 😢

  • jane_ellery_ Jane 🍂🍁🎃 (@jane_ellery_) reported from Redditch, England

    @ems_charlottex @VodafoneUK @ThreeUK It’s been a couple months now. I was with them years ago and signal was so so. Went to Vodafone after big they were expensive so back to 3 and they are cheaper but poop signal lol

  • heycitizen DEAN WILKES (@heycitizen) reported from Dudley, England

    Live Chat @VodafoneUK Useful service but back and forth comms far too slow.

  • AmyBarnes_xo Doll (@AmyBarnes_xo) reported from Birmingham, England

    Imagine I have waited over two weeks for a phone .. go to a @VodafoneUK to collect it and it has been closed down. I am raging 🙂🙂🙂🙂

  • Saq5000 Saqib (@Saq5000) reported from West Bromwich, England

    @jadesharp1992 @Courtneysteve98 @VodafoneUK My network three were offering me one and I would have received it the next day but I went out and bought one Sim free as I don’t like paying high monthly outgoings as I decided that this would be the year that I would say goodbye to 2 year contracts

  • RusSmith0907 Rus (@RusSmith0907) reported from Dudley, England

    @VodafoneUK New broadband router and plan, all plugged in and ready, WiFi says works but doesn’t so technical support needed 1hr 20 now on hold

  • licklemouse Stuart Cockerill (@licklemouse) reported from Solihull, England

    @VodafoneUK So after showing an interest now just like my reception you cut me off no reply nothing and still no answer to my coverage issues great service @EE come take my money

  • fredmeisterPNE Martin Gore (@fredmeisterPNE) reported from Albrighton, England

    @VodafoneUK fibre broadband in WV7 area is terrible!! #ripoff #notgettingwhatipayfor

  • VibMark Vibe Entertainment (@VibMark) reported from Birmingham, England

    Another 54 mins today , 11 days in @VodafoneUK still no action for a simple sim switch! Its embarrassing @VodafoneGroup you even DM us to arrange a call back !! Nothing. You never keep your promises @BBCWatchdog @theJeremyVine

  • sldf26 Soph (@sldf26) reported from Birmingham, England

    @VodafoneUK Hi Becca. To upgrade it will cost me approx £240, plus another upfront cost for the handset and £97 pm for the contract itself. Personally I think £97 is ridiculous, especially when I’ve been a customer for many years. I’m happy to wait it out & leave come the summer. Cheers.

  • W39Darren Darren Wilkinson (@W39Darren) reported from Walsall Wood, England

    @VodafoneUK Customer service and sales are totally useless when you are trying to take a new contract out with them 😤still haven't got any where with them

  • castelloa_ AC 🎄 (@castelloa_) reported from Solihull, England

    Utter shambles by @VodafoneUK yet again. Picked up my order from store Saturday, no service at all to be told the order was cancelled because I didn’t pick up the device in time, but here I am with the device at home. Your tech team haven’t a clue what they’re doing either 🥵

  • TomG1875 Tom Geraghty (@TomG1875) reported from Solihull, England

    @VodafoneUK placed a order online to collect In store (the fort Birmingham) has a email saying the order was ready to pick up, travelled to the store and they said the systems down and don’t know when it’ll be back up (already been down for a week) so I can’t collect the phone.

  • CraigDHoare Craig 🌹 (@CraigDHoare) reported from Birmingham, England

    @Samunitedfan @VodafoneUK Sky have no answer to this.They keep saying they're working on a solution but nothing for weeks.

  • licklemouse Stuart Cockerill (@licklemouse) reported from Solihull, England

    @VodafoneUK just had a call to try and keep me as a customer as your monthly contracts are so expensive only for your amazing reception to cut out so your advisor cut me off anyone would think I’m out on an island somewhere but I’m 5 miles outside Birmingham laughable

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • Sean76948564 SJGreenz (@Sean76948564) reported

    @VodafoneUK My broadband has been down since 8.39 am. How much longer?

  • dggontan Daniel Gonzalez (@dggontan) reported

    @VodafoneUK RH12 down also, 3 hours already since 8:30 am this morning.

  • markdickson79 uosʞɔıᗡ ʞɹɐW (@markdickson79) reported

    @VodafoneUK Please can I have a refund as this outage is causing me problems. Also please can you tell me when my contact ends and how much to cancel now.

  • Mahesh1_mmp Mahesh Patel (@Mahesh1_mmp) reported

    @VodafoneUK SK4 is out & no one is answering customer services phones, pretty poor service from you guys.

  • oscarmarkaz Karen Driver, Risk & Compliance & Member Pioneer (@oscarmarkaz) reported

    @VodafoneUK Do we get a refund for the time it’s off ? as you put the prices up but I’m not getting the service I was promised in my agreement

  • oscarmarkaz Karen Driver, Risk & Compliance & Member Pioneer (@oscarmarkaz) reported

    @VodafoneUK Sk13 out all morning not the best service on a normal day and only found out about it after seeing it in BBC news the least you could have done is let everyone know so I didn’t have to keep unplugging the server and extenders

  • glanwaun Barbara Williams (@glanwaun) reported

    @VodafoneUK waiting for 1 hour 40 mins for you to answer my call so far. How big is the broadband problem and when can I expect it to be rectified?

  • snichyn Snichyn 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@snichyn) reported

    @yorkierich @VodafoneUK I have longterm beef with Vodafone, especially with their customer service. A high percentage of their customer service advisors i've had the displeasure to encounter regularly lie and have 0 to very little knowledge on their broadband product. Standards have slipped MASSIVELY

  • decoratingeven1 decoratingevents (@decoratingeven1) reported

    @Olivers125 @VodafoneUK @vodaphoneuk internet gone down in Ex151ge. Completely without services. No phone lines or anything. Please sort 🙏.

  • decoratingeven1 decoratingevents (@decoratingeven1) reported

    @VodafoneUK Hi. Without services no phone or internet at Ex151ge. No Facebook or messenger I can’t run my business. Please fix 🙏. @vodafoneuk