Vodafone outages and service status in Cradley Heath, England

Problems in the last 24 hours in Cradley Heath, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Cradley Heath, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Cradley Heath, England

The most recent Vodafone outage reports came from the following cities: Oldbury, Birmingham, Halesowen, Wolverhampton, and Walsall.

City	Problem Type	Report Time
Oldbury	Internet	1 day ago
Birmingham	Internet	3 days ago
Birmingham	Phone	15 days ago
Oldbury	Internet	15 days ago
Halesowen	Internet	16 days ago
Wolverhampton	Wi-fi	22 days ago

Nearby cities with recent reports

Community Discussion

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Vodafone Issues Reports Near Cradley Heath, England

Latest outage, problems and issue reports in Cradley Heath and nearby locations:

• 
  David Grainger (@DavidGrainger2) reported 4 minutes ago from Birmingham, England

  Are @VodafoneUK the worst mobile phone provider? IMO they are!

• 
  Danny Whittle  (@dannybwhittle) reported 11 minutes ago from Birmingham, England

  Feels amazing been back on my iPhone! ******* awful phones @sonyxperia @Android don’t know how people do it ! @VodafoneUK ******* awful to! Glad to get back on my @ThreeUK 😍

• 
  Stuart Cockerill (@licklemouse) reported 14 minutes ago from Birmingham, England

  @VodafoneUK yet another price increase 2nd on the contract I’m on and yet I live just outside of Birmingham and still can’t get a proper signal when I’m at work just trying to make a call or use the internet is a no go awful customer service yet again

• 
  Kelly Glenn 🦋 (@Kellyvic3) reported 15 minutes ago from West Bromwich, England

  @VodafoneUK I can't log on to my app, which says technical issues..... I need to check my data......

• 
  Alison Maxam (@AlisonMaxam) reported 17 minutes ago from Walsall Wood, England

  @VodafoneUK Can you supply a postal address so my 90 year-old step father can write to inform you of his change of address. He doesn’t have access to the internet so can’t do it online. Your website is no help.

• 
  Michelle Webb (@gretna02) reported 17 minutes ago from Aldridge, England

  After 40 minutes on hold through to Jane then disconnected AGAIN. Into my 3rd hour now - WTH is going on?!?! Seriously, cancel my 4 contracts right now!!!! @VodafoneUK #vodafone

• 
  Sindy (@SindySkpal) reported 17 minutes ago from Walsall Wood, England

  @VodafoneUK A wonderful lady called Yasmin helped me yesterday. She is a credit to your company. Sadly the only person who helped and resolved the issue. You have lost my custom however

• 
  Samantha Butler (@Sammiebutler88) reported 20 minutes ago from Wednesfield, England

  @VodafoneUK broadband is shocking!! My TV is next to the broadband box and it still shows poor signal. I'm better off using 4g than broadband when at home. So infuriating

• 
  Shona Duffus (@shonamate) reported 23 minutes ago from West Bromwich, England

  @VodafoneUK Hello I’m writing this from my granddaughters account because I don’t have accounts on here. My phone Apple iphone was taken today and I needed help and I rang Vodafone and spoke to Mohammed who is the nicest young chap and gave me such great advice about ringing the

• 
  carl hawkins (@hawk2022) reported 24 minutes ago from Wednesfield, England

  @VodafoneUK @VodafoneGroup Unbelievable how you treat customers who is been with you for nearly 14 years

• 
  AForknall (@aforknall) reported 36 minutes ago from Birmingham, England

  @danboq @VodafoneUK I must admit I can’t moan about the phone signal, I tend to get full bars. But I’ve never once had 5G, I’m starting to think it that it doesn’t actually exist...

• 
  Athene Secure (@AtheneSecure) reported 36 minutes ago from West Bromwich, England

  @VodafoneUK - home broadband down over 36 hours, report went in over 24 hours ago and no communication on an eta. I have stayed in all day waiting on a call I was promised. This is crap 'service'!!!!!!

• 
  PhatSuppliUK (@PhatSuppliUK) reported 37 minutes ago from Wolverhampton, England

  Oh ffs how are @VodafoneUK so bad!!! Just answer the phone and help me put my number on my new SIM!!!!

• 
  Hazel (Fleur Charms) (@fleur_charms) reported 40 minutes ago from Willenhall, England

  Absolutely fuming @VodafoneUK have been charging me an extra £1 a month for some crappy secure net add on that I NEVER added

• 
  DEAN WILKES (@heycitizen) reported 41 minutes ago from Dudley, England

  Live Chat @VodafoneUK Useful service but back and forth comms far too slow.

• 
  Eddie Clarke 🐝 (@eddieclarke96) reported 41 minutes ago from Birmingham, England

  @VodafoneUK Still down in Birmingham

• 
  Carl Ford 🐝 🏎⚽️🥊 (@TheCarlFord) reported 43 minutes ago from Kinvere, England

  I can’t call you because @ThreeUKSupport are providing a crap service and have been for 3 weeks because of a bit of rain! Time to have a chat with @virginmedia @O2 @VodafoneUK I think, neither #Sky not #Three value customers. @Three_Is_Broken

• 
  Stephen (@Connaghty) reported 53 minutes ago from Birmingham, England

  @VodafoneUK Have replied to the DM yesterday. I can see you are really quick at reading normal tweets but the DM is still unread. Can someone have a look at this for me to help get my issue sorted. Thanks a mill

• 
  Kelbel (@badlydrawnkel) reported 53 minutes ago from Dudley, England

  @VodafoneUK spoke to someone online this evening about upgrading. Service was fine, but when I said I was going to also contact @CPWTweets as they had some good deals, I was just told basically "Ok", no trying to keep me as a customer or anything. 🤔

• 
  Vibe Entertainment (@VibMark) reported 53 minutes ago from Birmingham, England

  Another 54 mins today , 11 days in @VodafoneUK still no action for a simple sim switch! Its embarrassing @VodafoneGroup you even DM us to arrange a call back !! Nothing. You never keep your promises @BBCWatchdog @theJeremyVine

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Arun Hebbar (@ArunHebbar7) reported 5 minutes ago

  @rksrajiv @VodafoneUK @AdityaBirlaGrp For a moment, exclude the Rs. 36,950 crore equity conversion and consider only the financial activities (i.e., cash inflows and cash outflows) from 01 Oct 2021 to 31 Dec 2025. Accordingly, as of 31 Dec 2025, Vodafone Idea has a cash shortfall of Rs. 26,620 crore. Hence, the company cannot fully discharge its interest and finance obligations, nor can it allocate funds for network expansion. Now consider that as of 31 Dec 2025, the Government has provided relief on AGR dues and freezed the final AGR liability at around Rs. 64,000 crore till FY2036. Accordingly, the AGR interest recognised by the company during the moratorium period does not need to be discharged immediately. Therefore, if you adjust the earlier cash shortfall of Rs. 26,620 crore by excluding Rs. 17,102 crore of AGR-related interest, the net shortfall comes to approximately Rs. 8,000+ crore as of 31 Dec 2025. Lastly, coming to Spectrum obligations, the company has recognised around Rs. 55,254 crore. Even after reducing approximately Rs. 9,000 crore towards the cash shortfall, the company would still be able to discharge nearly Rs. 46,000 crore. With this, Vodafone Idea would reduce its Spectrum obligations from around Rs. 1.2 lakh crore to nearly Rs. 74,000 crore. In such a scenario, lenders may be willing to provide around Rs. 45,000 crore in funding, which the company can utilise for network expansion and CAPEX purposes. That's all I am trying to explain. In any case, Vodafone Idea still has multiple possibilities to clean up its balance sheet without any further equity dilution. 31 March 2026 Financial results are very crucial.

• 
  𝐙𝐮𝐡𝐚𝐢𝐫 (@zu_h_air) reported 7 minutes ago

  @VodafoneUK your support has been quite disappointing. I ported from Three this Monday and it was successful however I cannot access the app at all, only the website works. Looks like it's a reprovisioning error on your side. Investigation was raised but nothing's come out of it.

• 
  DiKey (@xcetveli) reported 7 minutes ago

  @VodafoneUK team couldn’t even handle a package upgrade. They asked for my consent to deactivate my line to do it. After I questioned the consent they admitted it could take 1–5 days! No written 1-day fix guarantee, failed upgrade, and I missed the campaign. Bravo.

• 
  FINGERSJOHN✌ (@jnafr) reported 9 minutes ago

  @ThreeUKSupport why is the signal (internet) so poor in B43 Great Barr Birmingham? @VodafoneUK

• 
  Holly (@hollymorgs) reported 9 minutes ago

  @VodafoneUK @CityFibre you have now cancelled three installation appointments for my poor father. He has no WiFi for weeks and is spending a fortune on phone data due to having to hot spot. Please can you get this sorted for him ASAP!!

• 
  Paul Jones - Performer/Shooter, Web sites🔞 (@pauljonesAIR) reported 12 minutes ago

  @VodafoneUK OK, so, a complaint Phone, with bank cards, lost. No problem, get a new one. I went to the vodafone shop, with my passport and my bank statement. They can't help. They can only order a sim for a lost phone if I have my bank cards. The ones in the phone. That will take a week to replace. They told me to phone customer services. CS were surprised the shop could not help, so put me through security. Which I failed. I even have a 4 digit code? Never used it. My last bill? No idea, because it's a text on my phone. Look at my bank statement? Fair plan, but my LOST PHONE is my 2FA device, so before showing me my statement, my bank will send a text to my phone, the one I don't have any more... They said I failed security and the only option would be a security reset. They'd send me an email. You know what the security reset asks for? a PHOTO of my passport and a PHOTO of my bank statement. You know what is LESS SECURE than a person standing in front of you, with their physical passport and bank statement? A photo of those documents attached to a form. It's almost as though you have not paid attention to what AI image generation can do these days. If you ever need to get a DBS check, they require you turn up, in person , and present physical documents. Not photos. SUGGESTION : If a customer comes to a shop with their passport and bank statement, THAT IS SECURE ID and the shop should be able to order a sim replacement.

• 
  CarolineS (@Carolin85504213) reported 16 minutes ago

  @VodafoneUK your network is down in Fleet Hampshire

• 
  Fhunner (@_Fhunner) reported 17 minutes ago

  Are there connectivity problems in the Cardiff Bay area for 5g networks? Been having problems since the weekend. @VodafoneUK

• 
  Chris Barnsey (@BarnseyChr77489) reported 27 minutes ago

  @VodafoneUK I can no longer claim my voucher please fix this

• 
  zara (@zara64935) reported 30 minutes ago

  @VodafoneUK I’m completely unable to contact you as I’m abroad and you switched off my SIM card. Your Tobi service is always down and doesn’t let me chat to an agent. I need someone to contact me asap so I can sort out my billing situation. This is completely unacceptable