Vodafone

Vodafone Outage Report in Cradley Heath, Sandwell, England

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Cradley Heath, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Cradley Heath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Cradley Heath, Sandwell, England 11/19/2025 23:10

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. Phone (12%)

    Phone (12%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Cradley Heath, Sandwell, England

The most recent Vodafone outage reports came from the following cities: Birmingham, West Bromwich, Bilston, Solihull, Walsall, Oldbury, Smethwick and Wolverhampton.

Loading map, please wait...
City Problem Type Report Time
United KingdomBirmingham Internet
United KingdomBirmingham Internet
United KingdomBirmingham Total Blackout
United KingdomWest Bromwich Internet
United KingdomBirmingham Total Blackout
United KingdomBilston Internet

Community Discussion

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Vodafone Issues Reports Near Cradley Heath, England

Latest outage, problems and issue reports in Cradley Heath and nearby locations:

  • millerandmore Hannah Miller (@millerandmore) reported from Birmingham, England

    Hi @VodafoneUK I’ve been a customer for over 20 years and I’m really disappointed with how my recent insurance claim has been handled. I know you prob can’t/ won’t intervene but I wanted to find a way to register my disappointment and I can’t think of another way!

  • CraigDHoare Craig 🌹 (@CraigDHoare) reported from Birmingham, England

    @Samunitedfan @VodafoneUK Sky have no answer to this.They keep saying they're working on a solution but nothing for weeks.

  • fredmeisterPNE Martin Gore (@fredmeisterPNE) reported from Albrighton, England

    @VodafoneUK fibre broadband in WV7 area is terrible!! #ripoff #notgettingwhatipayfor

  • fleur_charms Hazel (Fleur Charms) (@fleur_charms) reported from Willenhall, England

    Absolutely fuming @VodafoneUK have been charging me an extra £1 a month for some crappy secure net add on that I NEVER added

  • Saq5000 Saqib (@Saq5000) reported from West Bromwich, England

    @jadesharp1992 @Courtneysteve98 @VodafoneUK My network three were offering me one and I would have received it the next day but I went out and bought one Sim free as I don’t like paying high monthly outgoings as I decided that this would be the year that I would say goodbye to 2 year contracts

  • blueghostuk Michael Pritchard (@blueghostuk) reported from Birmingham, England

    @VodafoneUK It does now, but this should be made clear on marketing materials. I called to cancel my broadband sign up and they gave me £50 discount so it worked out ok in the end

  • licklemouse Stuart Cockerill (@licklemouse) reported from Solihull, England

    @VodafoneUK just had a call to try and keep me as a customer as your monthly contracts are so expensive only for your amazing reception to cut out so your advisor cut me off anyone would think I’m out on an island somewhere but I’m 5 miles outside Birmingham laughable

  • AmyBarnes_xo Doll (@AmyBarnes_xo) reported from Birmingham, England

    Imagine I have waited over two weeks for a phone .. go to a @VodafoneUK to collect it and it has been closed down. I am raging 🙂🙂🙂🙂

  • jane_ellery_ Jane 🍂🍁🎃 (@jane_ellery_) reported from Redditch, England

    @VodafoneUK Thanks but I left your service as it was too expensive and signal not great either.

  • heycitizen DEAN WILKES (@heycitizen) reported from Dudley, England

    Live Chat @VodafoneUK Useful service but back and forth comms far too slow.

  • CraigDHoare Craig 🌹 (@CraigDHoare) reported from Birmingham, England

    @garywilde @VodafoneUK I've just discovered this awful

  • licklemouse Stuart Cockerill (@licklemouse) reported from Solihull, England

    @VodafoneUK So after showing an interest now just like my reception you cut me off no reply nothing and still no answer to my coverage issues great service @EE come take my money

  • jane_ellery_ Jane 🍂🍁🎃 (@jane_ellery_) reported from Redditch, England

    @ems_charlottex @VodafoneUK @ThreeUK It’s been a couple months now. I was with them years ago and signal was so so. Went to Vodafone after big they were expensive so back to 3 and they are cheaper but poop signal lol

  • Ash_470 Ash❗️ (@Ash_470) reported from Birmingham, England

    Customer service via a live chat with @VodafoneUK is like pulling teeth. A reply every 3 minutes and a question after a question. How many customers do you actually get through this way per day, surely it can't be many. Almost 45 mins for simple query! 😴😴😴😴😴😴

  • shonamate Shona Duffus (@shonamate) reported from West Bromwich, England

    @VodafoneUK Hello I’m writing this from my granddaughters account because I don’t have accounts on here. My phone Apple iphone was taken today and I needed help and I rang Vodafone and spoke to Mohammed who is the nicest young chap and gave me such great advice about ringing the

  • castelloa_ AC 🎄 (@castelloa_) reported from Solihull, England

    Utter shambles by @VodafoneUK yet again. Picked up my order from store Saturday, no service at all to be told the order was cancelled because I didn’t pick up the device in time, but here I am with the device at home. Your tech team haven’t a clue what they’re doing either 🥵

  • sldf26 Soph (@sldf26) reported from Birmingham, England

    @VodafoneUK Hi Becca. To upgrade it will cost me approx £240, plus another upfront cost for the handset and £97 pm for the contract itself. Personally I think £97 is ridiculous, especially when I’ve been a customer for many years. I’m happy to wait it out & leave come the summer. Cheers.

  • Annaba250784 Anna (@Annaba250784) reported from Birmingham, England

    @VodafoneUK 12 hrs early Vodafone was disconnect me, very bad customer service 🥺 that’s why I was finish contract with Vodafone

  • sldf26 Soph (@sldf26) reported from Birmingham, England

    @VodafoneUK been into Sutton Coldfield store 3 times to request NHS discount to be added to my contracts & provided ID each time. 3 times I’ve been promised & assured it’s done. Now 3 times I’ve been lied to & money taken from my bank. Awful customer service. Sort it out!

  • VibMark Vibe Entertainment (@VibMark) reported from Birmingham, England

    Another 54 mins today , 11 days in @VodafoneUK still no action for a simple sim switch! Its embarrassing @VodafoneGroup you even DM us to arrange a call back !! Nothing. You never keep your promises @BBCWatchdog @theJeremyVine

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • gbhoy1 Gbhoy (@gbhoy1) reported

    Time to change phone providers @VodafoneUK has had too many issues recently .

  • tewklh Katherine Tew (@tewklh) reported

    @VodafoneUK So what are you going to do about it? How are you going to resolve my issue?

  • tewklh Katherine Tew (@tewklh) reported

    @VodafoneUK I’m so angry I’ve been forced to resort to social media. 5 hours of wasted time speaking to your incompetent technical support just to get a SIM card activated and 48 hours later it’s still not working. Was I wrong when I assumed mobile phones are your core business?

  • chez_perkins Cheryl Perkins (@chez_perkins) reported

    @VodafoneUK help my curve keeps saying “location unavailable due to poor connection” and I’m trying to track my cat.

  • VickyDonachie Vicky Donachie (@VickyDonachie) reported

    .@VodafoneUK something wrong with signal in RG41? Normally bad due 2 trees so have WiFi calling (we pay 4 WiFi & 4 signal we can’t get from u). Not getting calls past few weeks or calls drop out. Get voicemail notifications but no call initially. #Annoying #3ContractsUpSoon

  • Mtsensk Nick (@Mtsensk) reported

    @NickyAACampbell @rachelburden I have to use landline - the service from @VodafoneUK is woeful

  • proninja117 WaffleGaming (@proninja117) reported

    @VodafoneUK not sure what’s going on but can no longer connect to the internet, not even getting a ipv4 so is the network down in MK or am I having a bad day again?

  • K1tt3n_84 R@m0n@ (@K1tt3n_84) reported

    @VodafoneUK So disappointing! As a loyal customer for many years, I'm finding it hard to understand how the services you provide are so poor. I have upgraded to your new Pro Broadband and was asked to pay more than the amount on the application I had to fill. Internet speed a lot slower too.

  • cchhaarrlleeyyy Charlotte Done (@cchhaarrlleeyyy) reported

    @VodafoneUK you customer service is the worst I’ve experienced. I’ve spent the last hour trying to get through being told to go online then to call, then to go online, then to call. I am moving home and wanted to take my broadband with me but no one wants to help

  • SnellNic Nic Snell (@SnellNic) reported

    Have raised a customer complaint several days ago and still no response from @VodafoneUK @VodafoneGroup. Probably too busy dealing with other complaints! Useless company