Vodafone Outage Report in Cradley Heath, Sandwell, England
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
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E-mailProblems in the last 24 hours in Cradley Heath, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Cradley Heath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (61%)
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Phone (14%)
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Wi-fi (13%)
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Total Blackout (9%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Cradley Heath, Sandwell, England
The most recent Vodafone outage reports came from the following cities: Birmingham, West Bromwich, Bromsgrove, Walsall, Oldbury, Bilston, Solihull and Smethwick.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
Internet | |
| Birmingham |
Internet | |
| Birmingham |
Total Blackout | |
| West Bromwich |
Internet | |
| Birmingham |
Internet | |
| Birmingham |
Total Blackout |
Community Discussion
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Vodafone Issues Reports Near Cradley Heath, England
Latest outage, problems and issue reports in Cradley Heath and nearby locations:
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normal chris
(@hzlrbbt) reported
from
Birmingham, England
today marks the grim milestone of 1 month since installation and still no internet from @VodafoneUK. logged a complaint 4 days ago - no response! 🥴
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Kelbel
(@badlydrawnkel) reported
from
Dudley, England
@VodafoneUK spoke to someone online this evening about upgrading. Service was fine, but when I said I was going to also contact @CPWTweets as they had some good deals, I was just told basically "Ok", no trying to keep me as a customer or anything. 🤔
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Samantha Butler
(@Sammiebutler88) reported
from
Wednesfield, England
@VodafoneUK brilliant level of customer service shines through again. On the phone for over 40 minutes whilst someone reads the notes about the compensation I have been promised following the horrendous level of customer service I have received and they just cut me off! FUMING
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Ian Baird
(@ibaird73) reported
from
Aldridge, England
@VodafoneUK Find it astonishing that having been a loyal customer for 5-6 years, that come renewal time you can’t compete with VOXI on price. In 12 months my iPhone 8 is probably ready for replacement and you get me on another 2 year contract. Short-sighted at the best of times
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o wheeler o
(@wheeler_DAG) reported
from
Walsall Wood, England
@VodafoneUK Is anyone going to get back to me about about my one number issue I’ve got. I got a DM off someone yesterday at half two and that’s that nothing else since.
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Mark Bradburn
(@MarkBradburn3) reported
from
Birmingham, England
Because @VodafoneUK I am a customer you will be losing. So can someone with common sense sort this out ASAP
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Alison Maxam
(@AlisonMaxam) reported
from
Walsall Wood, England
@VodafoneUK Can you supply a postal address so my 90 year-old step father can write to inform you of his change of address. He doesn’t have access to the internet so can’t do it online. Your website is no help.
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Eddie Clarke 🐝
(@eddieclarke96) reported
from
Birmingham, England
@VodafoneUK Still down in Birmingham
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Mark Bradburn
(@MarkBradburn3) reported
from
Birmingham, England
@VodafoneUK shocking, no customer service. Emailed CEO Nick Jeffrey & his CEO team also not helpful. Woeful from the top down, cannot resolve a simple issue.
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Robin Palmer
(@robbiederby) reported
from
Birmingham, England
First impressions of @VodafoneUK #5G... Underwhelming and somehow still slower than @virginmedia's #4G (in B15). With Vodafone downloading at just 40Mbps and Virgin Mobile coming in at 70Mbps. So to summarise. Slow to roll out, and slower than 4G when it does appear. Not good.
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David Grainger
(@DavidGrainger2) reported
from
Birmingham, England
Are @VodafoneUK the worst mobile phone provider? IMO they are!
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Birmingham Emma
(@memoirsoftlp) reported
from
Birmingham, England
@VodafoneUK I'm trying to access my NHS discount that I'm eligible for family and friend's however it's currently not working via the BlueLight card site so can you tell me how I obtain this for a friend please?
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Lee Anthony
(@Holland4La) reported
from
Dudley, England
@VodafoneUK That’s a lie! I called up on monday (whilst waiting for my order) as the link i was sent to ‘upgrade now’ let me go all the way through to payment and never once mentioned out of stock or a delay. You may have changed that now but that was always the case!
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Charan Aulakh
(@Charan_Aulakh) reported
from
Walsall Wood, England
@VodafoneUK H, no mobile internet in Walsall ? I’ve messaged you my details - please let me know fix time.
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Michelle Webb
(@gretna02) reported
from
Aldridge, England
After 40 minutes on hold through to Jane then disconnected AGAIN. Into my 3rd hour now - WTH is going on?!?! Seriously, cancel my 4 contracts right now!!!! @VodafoneUK #vodafone
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o wheeler o
(@wheeler_DAG) reported
from
Walsall Wood, England
@VodafoneUK Is anyone going to get back to me about about my one number issue I’ve got. I got a DM off someone yesterday at half two and that’s that nothing else since.
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Lee Anthony
(@Holland4La) reported
from
Dudley, England
@Kris_Robb @VodafoneUK Same here! Woke this morning to have an email saying ‘sorry, out if stock’ even though i was assured it would be here on the day of release. Poor management. Also, blaming Apple is ridiculous when other providers haven’t had the same issue.
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Mark Bradburn
(@MarkBradburn3) reported
from
Birmingham, England
And @VodafoneUK even your CEO complaints department agreed on a recorded phone call that it was ridiculous l, but it’s process. Well here’s an idea look at the process and think of the customer maybe.
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🔥💨
(@Puddsta77) reported
from
Birmingham, England
@VodafoneUK are the worse when it comes to even trying to talk to a human being about your account !! 191 no good, can you please help me
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Hamesh Patel
(@Hamesh_) reported
from
Birmingham, England
@VodafoneUK I would accumulate all the smaller monthly prizes and treat myself to an iPad Pro with the large display screen #VeryMeRewards
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Spencer Pritchard 💙
(@SpenPritchard) reported
Woeful #CustomerService from @VodafoneUK today. Arranged address change 15/07 for today. No service. Checked a/c. A/c cancelled ‘cos they got address wrong. 2 wk wait. 2hrs on call to set up new a/c + credit check (?!) and promised call back. No call back. Can’t log on to account
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AndyJ020332
(@j020332) reported
@suzal @VodafoneUK Wish you luck I am still waiting for them to answer my issue 2 days so far customer service is terrible you cannot blame front line staff it's the useless management who are supposed spot issues like the customer not getting through & resolve it not ignore it.
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Sam Ayre
(@sam_ayre) reported
@VodafoneUK It's not where I live, I won't worry about it. The last time I went through this I was lied to for 24hrs about the service working properly, then I was informed that work was being carried out on the mast. I'd rather not go through that again.
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Suzy 🎲🐉🌩️🌱
(@suzal) reported
@VodafoneUK how on earth am I meant to get tech support when I have no internet connection and the phone bot sends me a link to a website then cuts me off??
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Alistair Gray
(@alistairjegray) reported
@VodafoneUK have “lost” my mobile number in the course of a contract change they pushed on me. The number is now unuseable, untransferrable and they don’t know if or when it will be recovered. Have they lost a database? Anyone else had this problem?
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Daniel Griffin
(@dangriffin90) reported
@VodafoneUK Yet another example of poor and dishonest service. After speaking to an agent who confirmed that I would not be charged an early termination fee, it has appeared on my bill. This is not the first time that a phone conversation has not been honoured.
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blahvet
(@blahvet) reported
@VodafoneUK no matter what landline number I phone in South Africa from my mobile (I’m in London) all I get is music. I have had other people try to test and they can get through to the numbers. Please help!
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Jane
(@Jane25422141) reported
@VodafoneUK As nobody is prepared to help me all I can assume is that you’re expecting me to run a huge bill
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Sam Batstone 🇪🇺🏴🕷
(@SamJaneBastone) reported
Hello @VodafoneUK please can you stop your Rotherham team ringing me three times a day when I am trying to recover from chemo trying to sleep and rest and have told them this six rimes now. Long term biz customer now considering dumping you
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Bharat
(@Bharat00072015) reported
@VodafoneUK your India partner is blunt, pathetic, worst in terms of services, even shameless after complianing to Govt of India @AUThackeray @OfficeofUT please do something and tell your India partners to improve, these people don't even have Twitter account to register complain