Vodafone Outage Report in Cradley Heath, Sandwell, England
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
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E-mailProblems in the last 24 hours in Cradley Heath, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Cradley Heath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (61%)
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Phone (16%)
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Wi-fi (11%)
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Total Blackout (9%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Cradley Heath, Sandwell, England
The most recent Vodafone outage reports came from the following cities: Birmingham, Wolverhampton, Brownhills, Oldbury, Sutton Coldfield, West Bromwich, Willenhall, Bromsgrove and Walsall.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
TV | |
| Wolverhampton |
Phone | |
| Wolverhampton |
Wi-fi | |
| Brownhills |
Internet | |
| Birmingham |
Internet | |
| Birmingham |
Internet |
Community Discussion
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Vodafone Issues Reports Near Cradley Heath, England
Latest outage, problems and issue reports in Cradley Heath and nearby locations:
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Dr Jonathan Cox
(@DrJonathanCox) reported
from
Birmingham, England
Anybody considering @VodafoneUK as a broadband provider. DON’T!! They are absolute crap. Several phone calls and wasted hours and it still doesn’t work. Total waste of money. @MartinSLewis @BBCBusiness
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Rebecca Taylor
(@BeckyLongArms) reported
from
Cofton Hackett, England
@VodafoneUK we have no had internet for 3 days now, reset not working, ‘line advisers busy’ so can not contact by message/phone, two complaints submitted, ref given that is not recognised on call. Poor service, please respond ASAP to resolve issue as internet needed for work.
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o wheeler o
(@wheeler_DAG) reported
from
Walsall Wood, England
@VodafoneUK Is anyone going to get back to me about about my one number issue I’ve got. I got a DM off someone yesterday at half two and that’s that nothing else since.
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normal chris
(@hzlrbbt) reported
from
Birmingham, England
today marks the grim milestone of 1 month since installation and still no internet from @VodafoneUK. logged a complaint 4 days ago - no response! 🥴
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Samantha Butler
(@Sammiebutler88) reported
from
Wednesfield, England
@VodafoneUK brilliant level of customer service shines through again. On the phone for over 40 minutes whilst someone reads the notes about the compensation I have been promised following the horrendous level of customer service I have received and they just cut me off! FUMING
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Mark Bradburn
(@MarkBradburn3) reported
from
Birmingham, England
Because @VodafoneUK I am a customer you will be losing. So can someone with common sense sort this out ASAP
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Michelle Webb
(@gretna02) reported
from
Aldridge, England
After 40 minutes on hold through to Jane then disconnected AGAIN. Into my 3rd hour now - WTH is going on?!?! Seriously, cancel my 4 contracts right now!!!! @VodafoneUK #vodafone
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Birmingham Emma
(@memoirsoftlp) reported
from
Birmingham, England
@VodafoneUK I'm trying to access my NHS discount that I'm eligible for family and friend's however it's currently not working via the BlueLight card site so can you tell me how I obtain this for a friend please?
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Lee Anthony
(@Holland4La) reported
from
Dudley, England
@VodafoneUK That’s a lie! I called up on monday (whilst waiting for my order) as the link i was sent to ‘upgrade now’ let me go all the way through to payment and never once mentioned out of stock or a delay. You may have changed that now but that was always the case!
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Ram 🐏
(@ramRAMir) reported
from
Birmingham, England
During this period of time i can say that the service of @VodafoneUK is very unreliable!!!
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Mark Bradburn
(@MarkBradburn3) reported
from
Birmingham, England
@VodafoneUK shocking, no customer service. Emailed CEO Nick Jeffrey & his CEO team also not helpful. Woeful from the top down, cannot resolve a simple issue.
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Eddie Clarke 🐝
(@eddieclarke96) reported
from
Birmingham, England
@VodafoneUK Still down in Birmingham
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Robin Palmer
(@robbiederby) reported
from
Birmingham, England
First impressions of @VodafoneUK #5G... Underwhelming and somehow still slower than @virginmedia's #4G (in B15). With Vodafone downloading at just 40Mbps and Virgin Mobile coming in at 70Mbps. So to summarise. Slow to roll out, and slower than 4G when it does appear. Not good.
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o wheeler o
(@wheeler_DAG) reported
from
Walsall Wood, England
@VodafoneUK Is anyone going to get back to me about about my one number issue I’ve got. I got a DM off someone yesterday at half two and that’s that nothing else since.
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Charan Aulakh
(@Charan_Aulakh) reported
from
Walsall Wood, England
@VodafoneUK H, no mobile internet in Walsall ? I’ve messaged you my details - please let me know fix time.
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Mark Bradburn
(@MarkBradburn3) reported
from
Birmingham, England
And @VodafoneUK even your CEO complaints department agreed on a recorded phone call that it was ridiculous l, but it’s process. Well here’s an idea look at the process and think of the customer maybe.
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Alison Maxam
(@AlisonMaxam) reported
from
Walsall Wood, England
@VodafoneUK Can you supply a postal address so my 90 year-old step father can write to inform you of his change of address. He doesn’t have access to the internet so can’t do it online. Your website is no help.
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Ian Baird
(@ibaird73) reported
from
Aldridge, England
@VodafoneUK Find it astonishing that having been a loyal customer for 5-6 years, that come renewal time you can’t compete with VOXI on price. In 12 months my iPhone 8 is probably ready for replacement and you get me on another 2 year contract. Short-sighted at the best of times
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ⓐⓑⓐⓘⓓ ⓢⓐⓙⓙⓐⓓ
(@safeabz) reported
from
Dudley, England
@VodafoneUK Very slow internet around my area
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Lee Anthony
(@Holland4La) reported
from
Dudley, England
@Kris_Robb @VodafoneUK Same here! Woke this morning to have an email saying ‘sorry, out if stock’ even though i was assured it would be here on the day of release. Poor management. Also, blaming Apple is ridiculous when other providers haven’t had the same issue.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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jenny dewsnap
(@jendewsnap) reported
Not sure who wins the #badcustomerservice award today. Close call between @VodafoneUK & @Barclays ... guess Vodafone at least eventually spoke to me & sort of resolved & sort of apologised. Barclays... jury out. Have tried every possible way to speak to you today. Service sucks!
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Ashy 💩
(@ImAshyx) reported
@CallaJunior @VodafoneUK This is why I never do direct debit :) I just want to unlock my old phone but it’s a fight !!
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craig hathaway
(@hathawayc90) reported
@VodafoneUK how do we raise a complaint? My girlfriend is 30 weeks pregnant and has been in tears because of stress of the Vodafone customer service. Never seen anything like your crap service
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Joanne Rafferty
(@Gratefu1Jo) reported
@VodafoneUK I have just given up with your automated service. It is the worst customer "support" line ever. #CustomerService #WhatCustomerService I need to speak to a REAL human being please.
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Elle Bain
(@elle_bain96) reported
@VodafoneUK when are you going to fix your app/website so we can pay via them
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o2m4n
(@o2m4n) reported
@VodafoneUK I’ve still not received my esim with qr code and my number has been switched over it’s been 48 hours . It seems looking at the messages this happens regular what’s going on and will I get compensation as I’ve got not service
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Alex Dimelow
(@alexdimelow) reported
@VodafoneUK I am not be able to speak to anyone as helpline is directing to TOBI and Tobi is clueless about merge of accounts! The advisers are not available to talk. Help, please?
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Calla
(@CallaJunior) reported
@ImAshyx @VodafoneUK Worst company ever. Took £400 off me once and took my 7 month to get back. Never again
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YJeezy
(@jcezen) reported
@VodafoneUK I have tried to cancel my contract 3 times now. Each time I am told it is. The last time I was told it had been cancelled and I would be issued a repayment for overpayments and this hasn’t happened. I’ve spent 4+ hours on phone to be told it’s sorted when it’s not.
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Victoria
(@Victori72778795) reported
Really disappointed in @VodafoneUK! Been a month since I switched an existing account into my name. Issues creating an individual MyVodafone account right from the start and despite a lot of phone calls and DMs it's still not sorted and no one can even tell me what the issue is.