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Vodafone Outage Report in Cradley Heath, Sandwell, England

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Cradley Heath, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Cradley Heath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Cradley Heath, Sandwell, England 12/09/2025 18:05

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (61%)

    Internet (61%)

  2. Phone (15%)

    Phone (15%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Cradley Heath, Sandwell, England

The most recent Vodafone outage reports came from the following cities: West Bromwich, Birmingham, Willenhall, Bromsgrove, Walsall, Oldbury, Bilston, Solihull and Smethwick.

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City Problem Type Report Time
United KingdomWest Bromwich Internet
United KingdomBirmingham Phone
United KingdomWillenhall Phone
United KingdomWillenhall Phone
United KingdomBirmingham Internet
United KingdomBirmingham Internet

Community Discussion

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Vodafone Issues Reports Near Cradley Heath, England

Latest outage, problems and issue reports in Cradley Heath and nearby locations:

  • BeckyLongArms Rebecca Taylor (@BeckyLongArms) reported from Cofton Hackett, England

    @VodafoneUK we have no had internet for 3 days now, reset not working, ‘line advisers busy’ so can not contact by message/phone, two complaints submitted, ref given that is not recognised on call. Poor service, please respond ASAP to resolve issue as internet needed for work.

  • gretna02 Michelle Webb (@gretna02) reported from Aldridge, England

    After 40 minutes on hold through to Jane then disconnected AGAIN. Into my 3rd hour now - WTH is going on?!?! Seriously, cancel my 4 contracts right now!!!! @VodafoneUK #vodafone

  • wheeler_DAG o wheeler o (@wheeler_DAG) reported from Walsall Wood, England

    @VodafoneUK Is anyone going to get back to me about about my one number issue I’ve got. I got a DM off someone yesterday at half two and that’s that nothing else since.

  • Charan_Aulakh Charan Aulakh (@Charan_Aulakh) reported from Walsall Wood, England

    @VodafoneUK H, no mobile internet in Walsall ? I’ve messaged you my details - please let me know fix time.

  • MarkBradburn3 Mark Bradburn (@MarkBradburn3) reported from Birmingham, England

    And @VodafoneUK even your CEO complaints department agreed on a recorded phone call that it was ridiculous l, but it’s process. Well here’s an idea look at the process and think of the customer maybe.

  • eddieclarke96 Eddie Clarke 🐝 (@eddieclarke96) reported from Birmingham, England

    @VodafoneUK Still down in Birmingham

  • memoirsoftlp Birmingham Emma (@memoirsoftlp) reported from Birmingham, England

    @VodafoneUK I'm trying to access my NHS discount that I'm eligible for family and friend's however it's currently not working via the BlueLight card site so can you tell me how I obtain this for a friend please?

  • MarkBradburn3 Mark Bradburn (@MarkBradburn3) reported from Birmingham, England

    @VodafoneUK shocking, no customer service. Emailed CEO Nick Jeffrey & his CEO team also not helpful. Woeful from the top down, cannot resolve a simple issue.

  • Sammiebutler88 Samantha Butler (@Sammiebutler88) reported from Wednesfield, England

    @VodafoneUK brilliant level of customer service shines through again. On the phone for over 40 minutes whilst someone reads the notes about the compensation I have been promised following the horrendous level of customer service I have received and they just cut me off! FUMING

  • wheeler_DAG o wheeler o (@wheeler_DAG) reported from Walsall Wood, England

    @VodafoneUK Is anyone going to get back to me about about my one number issue I’ve got. I got a DM off someone yesterday at half two and that’s that nothing else since.

  • safeabz ⓐⓑⓐⓘⓓ ⓢⓐⓙⓙⓐⓓ (@safeabz) reported from Dudley, England

    @VodafoneUK Very slow internet around my area

  • s_badruddin B' (@s_badruddin) reported from Birmingham, England

    @VodafoneUK just to let you know you have some shite coverage in Birmingham! Barely get any 4g and constantly battling on a one bar network 🙃

  • ramRAMir Ram 🐏 (@ramRAMir) reported from Birmingham, England

    @VodafoneUK hey. We are all working from home and we dont have stable connection. We are wasting our money for your poor services 😒

  • Holland4La Lee Anthony (@Holland4La) reported from Dudley, England

    @Kris_Robb @VodafoneUK Same here! Woke this morning to have an email saying ‘sorry, out if stock’ even though i was assured it would be here on the day of release. Poor management. Also, blaming Apple is ridiculous when other providers haven’t had the same issue.

  • Holland4La Lee Anthony (@Holland4La) reported from Dudley, England

    @VodafoneUK That’s a lie! I called up on monday (whilst waiting for my order) as the link i was sent to ‘upgrade now’ let me go all the way through to payment and never once mentioned out of stock or a delay. You may have changed that now but that was always the case!

  • ramRAMir Ram 🐏 (@ramRAMir) reported from Birmingham, England

    During this period of time i can say that the service of @VodafoneUK is very unreliable!!!

  • MarkBradburn3 Mark Bradburn (@MarkBradburn3) reported from Birmingham, England

    Because @VodafoneUK I am a customer you will be losing. So can someone with common sense sort this out ASAP

  • DrJonathanCox Dr Jonathan Cox (@DrJonathanCox) reported from Birmingham, England

    Anybody considering @VodafoneUK as a broadband provider. DON’T!! They are absolute crap. Several phone calls and wasted hours and it still doesn’t work. Total waste of money. @MartinSLewis @BBCBusiness

  • robbiederby Robin Palmer (@robbiederby) reported from Birmingham, England

    First impressions of @VodafoneUK #5G... Underwhelming and somehow still slower than @virginmedia's #4G (in B15). With Vodafone downloading at just 40Mbps and Virgin Mobile coming in at 70Mbps. So to summarise. Slow to roll out, and slower than 4G when it does appear. Not good.

  • ibaird73 Ian Baird (@ibaird73) reported from Aldridge, England

    @VodafoneUK Find it astonishing that having been a loyal customer for 5-6 years, that come renewal time you can’t compete with VOXI on price. In 12 months my iPhone 8 is probably ready for replacement and you get me on another 2 year contract. Short-sighted at the best of times

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • MrHo11and Mr.Ho11and (@MrHo11and) reported

    Finally free of @VodafoneUK - awful company, awful service. Even cancelling the contract was like pulling teeth!

  • RazoRmedia Bruce (@RazoRmedia) reported

    @VodafoneUK - why are you only giving in stock iPhones to new customers and not existing customer upgrades. No reward for loyalty with Vodafone. rubbbish

  • JamaNuur1 Governatorè🎗️🇺🇦 (@JamaNuur1) reported

    @VodafoneUK Au revoir Worst internet and network service in the UK and by far the worst customer service of any company. Stay well away

  • TuckeyUK Tuckey (@TuckeyUK) reported

    @VodafoneUK I decided to swap my sim card to an eSim yesterday. I lost connection immediately and have had no service ever since. Live chat just say to wait 24 hours. I just want to restore my original sim and go back to normal.

  • DVDO_ Dave🎗 (@DVDO_) reported

    @VodafoneUK Red light flashing on Internet on modem all day yesterday and still no Internet today! Please help as can't work without it. G1 Area here.

  • SharonMcfadyen Sharon McFadyen (@SharonMcfadyen) reported

    @VodafoneUK I am seriously going to lose it with your customer service team via your app!! Can someone contact me ASAP. Thanks

  • KeithB_N Keith Blakemore-Noble (@KeithB_N) reported

    @lewistheshrk @VodafoneUK Their broadband network is definitely faulty at the moment, up and down like a yo-yo. Been trying to get support from them online, painfully slow 😞

  • KellyEgan7 Kelly Egan (@KellyEgan7) reported

    @VodafoneUK @VodafoneUK I reported a complete outage on Sunday & reported it, given a reference number & was told someone would call to arrange an engineer, not heard back yet, please dm me, this needs sorting, I can’t work without my it

  • jollyfarming WO & PO Jolly (@jollyfarming) reported

    @VodafoneUK your mast near NR16 2RJ has had an issue for at least 2 weeks now, very little or no signal. Please can you say when it will be fixed? And don’t tell me to sign up for the alerts, I just want a date please. No good for businesses. @VodafoneGroup

  • finland_uk CB an Englishman in Finland (@finland_uk) reported

    @VodafoneUK I live in Finland and use a payg phone in the UK, but now you want a roaming charge, I have tried to get refund of money, but your online chat is useless, I am not concerned of the money, it is the principle, awful service, here customers are treated as customers!