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Vodafone Outage Report in Cradley Heath, Sandwell, England

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Cradley Heath, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Cradley Heath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Cradley Heath, Sandwell, England 12/07/2025 13:20

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (61%)

    Internet (61%)

  2. Phone (14%)

    Phone (14%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Cradley Heath, Sandwell, England

The most recent Vodafone outage reports came from the following cities: Willenhall, Birmingham, West Bromwich, Bromsgrove, Walsall, Oldbury, Bilston, Solihull and Smethwick.

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City Problem Type Report Time
United KingdomWillenhall Phone
United KingdomWillenhall Phone
United KingdomBirmingham Internet
United KingdomBirmingham Internet
United KingdomBirmingham Total Blackout
United KingdomWest Bromwich Internet

Community Discussion

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Vodafone Issues Reports Near Cradley Heath, England

Latest outage, problems and issue reports in Cradley Heath and nearby locations:

  • ramRAMir Ram 🐏 (@ramRAMir) reported from Birmingham, England

    During this period of time i can say that the service of @VodafoneUK is very unreliable!!!

  • s_badruddin B' (@s_badruddin) reported from Birmingham, England

    @VodafoneUK just to let you know you have some shite coverage in Birmingham! Barely get any 4g and constantly battling on a one bar network 🙃

  • BeckyLongArms Rebecca Taylor (@BeckyLongArms) reported from Cofton Hackett, England

    @VodafoneUK we have no had internet for 3 days now, reset not working, ‘line advisers busy’ so can not contact by message/phone, two complaints submitted, ref given that is not recognised on call. Poor service, please respond ASAP to resolve issue as internet needed for work.

  • NoEllis82 Andrew Smith (@NoEllis82) reported from Birmingham, England

    Am in a state of shock at the truly appalling "customer service" I received today from @VodafoneUK. Seems they've lost me as a customer now and they couldn't care less. Needless to say I can't imagine I'll use them any time soon and would recommend everyone avoids them too.

  • ChrisSammons_ Chris Sammons #StayHomeSaveLives (@ChrisSammons_) reported from Birmingham, England

    @paulwrightyboy @O2 @tescomobile @VodafoneUK I’ve raised this issue with both networks, collectively they don’t give a toss, this is the problem

  • JamieHand101 Jamie F'N Hand (@JamieHand101) reported from Birmingham, England

    Just dealt with the worst customer service I have ever have to deal with from @VodafoneUK , spent 5 hours on the phone to be told they have given my contract to the wrong number now their ‘system’ won’t change it back 👌🏻

  • ramRAMir Ram 🐏 (@ramRAMir) reported from Birmingham, England

    @VodafoneUK hey. We are all working from home and we dont have stable connection. We are wasting our money for your poor services 😒

  • MarkBradburn3 Mark Bradburn (@MarkBradburn3) reported from Birmingham, England

    And @VodafoneUK even your CEO complaints department agreed on a recorded phone call that it was ridiculous l, but it’s process. Well here’s an idea look at the process and think of the customer maybe.

  • Goravbhardwaj Gorav Bhardwaj (@Goravbhardwaj) reported from Willenhall, England

    So frustrated with #vodafoneuk customer services. I called them so many times to sort out my home broadband billing issue but I’m not getting anywhere. Never ever get home broadband with #vodafoneuk

  • ChrisSammons_ Chris Sammons #StayHomeSaveLives (@ChrisSammons_) reported from Birmingham, England

    @paulwrightyboy @O2 Problem is, I don’t think any network is working...@tescomobile and @VodafoneUK also having same issue in my house...had no signal for weeks now

  • ibaird73 Ian Baird (@ibaird73) reported from Aldridge, England

    @VodafoneUK Find it astonishing that having been a loyal customer for 5-6 years, that come renewal time you can’t compete with VOXI on price. In 12 months my iPhone 8 is probably ready for replacement and you get me on another 2 year contract. Short-sighted at the best of times

  • ChrisSammons_ Chris Sammons #StayHomeSaveLives (@ChrisSammons_) reported from Birmingham, England

    @danboq @VodafoneUK At least @O2 only fob me off once every two weeks 🤪 And they don’t even give a reason, just knock the date back every time 🤣 As long as I have signal in time so I can send my Xmas texts I’ll be a happy chap

  • s_badruddin B' (@s_badruddin) reported from Birmingham, England

    Even vodaphone customer service is shite! ‘Look into right away’ ermm I’ve been waiting almost a full day for your response! @VodafoneUK

  • MarkBradburn3 Mark Bradburn (@MarkBradburn3) reported from Birmingham, England

    @VodafoneUK shocking, no customer service. Emailed CEO Nick Jeffrey & his CEO team also not helpful. Woeful from the top down, cannot resolve a simple issue.

  • safeabz ⓐⓑⓐⓘⓓ ⓢⓐⓙⓙⓐⓓ (@safeabz) reported from Dudley, England

    @VodafoneUK Very slow internet around my area

  • dazbaggie81 Daz Breckell (@dazbaggie81) reported from West Bromwich, England

    Nice to see that @VodafoneUK have increased the cost of my mobile phone plan when most are bending over backwards to help their customers through these uncertain times .... cheers for that, I’ll remember this when my contracts up in November #timetoswitch

  • DrJonathanCox Dr Jonathan Cox (@DrJonathanCox) reported from Birmingham, England

    Anybody considering @VodafoneUK as a broadband provider. DON’T!! They are absolute crap. Several phone calls and wasted hours and it still doesn’t work. Total waste of money. @MartinSLewis @BBCBusiness

  • aforknall AForknall (@aforknall) reported from Birmingham, England

    @danboq @VodafoneUK I must admit I can’t moan about the phone signal, I tend to get full bars. But I’ve never once had 5G, I’m starting to think it that it doesn’t actually exist...

  • MarkBradburn3 Mark Bradburn (@MarkBradburn3) reported from Birmingham, England

    Because @VodafoneUK I am a customer you will be losing. So can someone with common sense sort this out ASAP

  • Charan_Aulakh Charan Aulakh (@Charan_Aulakh) reported from Walsall Wood, England

    @VodafoneUK H, no mobile internet in Walsall ? I’ve messaged you my details - please let me know fix time.

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • jane_ellery_ Jane 🍂🍁🎃 (@jane_ellery_) reported from Redditch, England

    @ems_charlottex @VodafoneUK @ThreeUK It’s been a couple months now. I was with them years ago and signal was so so. Went to Vodafone after big they were expensive so back to 3 and they are cheaper but poop signal lol

  • jane_ellery_ Jane 🍂🍁🎃 (@jane_ellery_) reported from Enfield Lock, England

    Moved from @VodafoneUK to @ThreeUK because signal was always rubbish, and it’s only got worse 😂 nightmare

  • dantran88 dantran 🇨🇦 (@dantran88) reported from Camberwell, England

    @VodafoneUK Your customer service is appalling. My home broadband has been down all evening and the app was useless in providing any resolution. We had to attempt several phone calls due to continual errors with the voice recognition. 1/2

  • mikeyfelley Michael Smart (@mikeyfelley) reported from Edinburgh, Scotland

    @ghacking @VodafoneUK Iv had the same issues mate Absolutely brutal. These Charleston’s took my order knowing full well they had none in stock

  • IastewartFTH Ian stewart (@IastewartFTH) reported from Bonnyrigg, Scotland

    Honestly, never ever deal with @VodafoneUK. What an absolute shambles of a company, literally none of their customer service advisors help and that includes those in the directors office where a case was escalated to them. We will call you at prearranged time, erm no you don’t.

  • PaulGoldsmith73 Paul Goldsmith (@PaulGoldsmith73) reported from Ealing, England

    Classic @vodafoneuk . I upgraded, they sent me a broken phone. I called, they promised a replacement delivered at 1800 today in an hour slot. Of course it hasn’t turned up. They say it’s not their responsibility, it’s DPD. Won’t tell me if they booked the hour slot or day slot.

  • martinblakeley Martin Blakeley (@martinblakeley) reported from Wigan, England

    Broadband update: @VodafoneUK still haven’t rectified the issue as promised! Was told Monday, then Wednesday, then guaranteed today and guess what, still nothing. Wife been on hold for 40mins, live chat too busy -#Vodafonedown #Customerserviceweek #poorservice

  • colin81green Colin Green (@colin81green) reported from Newmilns, Scotland

    Finally, after yet more shambolic service from @VodafoneUK, my phone has transferred over to @O2. Goodbye and good riddance @VodafoneUK. The most horrific customer service and tech support ever.

  • RissaHalls Rissa TweetWoman ♡ (@RissaHalls) reported from Harlow, England

    @VodafoneUK I am fuming. Every month for the last 4 montns I have had to call you to complain that you have incorrectly charged my plan!!! And you have done it again this month. I have made a complaint and never even heard back from you last month. This is not on. Ever since 1/2

  • heycitizen DEAN WILKES (@heycitizen) reported from Dudley, England

    Live Chat @VodafoneUK Useful service but back and forth comms far too slow.