Vodafone Outage Report in Cradley Heath, Sandwell, England
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
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E-mailProblems in the last 24 hours in Cradley Heath, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Cradley Heath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (58%)
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Phone (19%)
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Wi-fi (11%)
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Total Blackout (9%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Cradley Heath, Sandwell, England
The most recent Vodafone outage reports came from the following cities: Bromsgrove, Birmingham, West Bromwich, Wednesbury, Oldbury, Wolverhampton and Brownhills.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
Phone | |
| Birmingham |
Internet | |
| West Bromwich |
Internet | |
| Birmingham |
Internet | |
| Birmingham |
Internet | |
| Birmingham |
Internet |
Community Discussion
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Vodafone Issues Reports Near Cradley Heath, England
Latest outage, problems and issue reports in Cradley Heath and nearby locations:
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Andrew Smith
(@NoEllis82) reported
from
Birmingham, England
Am in a state of shock at the truly appalling "customer service" I received today from @VodafoneUK. Seems they've lost me as a customer now and they couldn't care less. Needless to say I can't imagine I'll use them any time soon and would recommend everyone avoids them too.
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Rebecca Taylor
(@BeckyLongArms) reported
from
Cofton Hackett, England
@VodafoneUK we have no had internet for 3 days now, reset not working, ‘line advisers busy’ so can not contact by message/phone, two complaints submitted, ref given that is not recognised on call. Poor service, please respond ASAP to resolve issue as internet needed for work.
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Jamie F'N Hand
(@JamieHand101) reported
from
Birmingham, England
Just dealt with the worst customer service I have ever have to deal with from @VodafoneUK , spent 5 hours on the phone to be told they have given my contract to the wrong number now their ‘system’ won’t change it back 👌🏻
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Daz Breckell
(@dazbaggie81) reported
from
West Bromwich, England
Nice to see that @VodafoneUK have increased the cost of my mobile phone plan when most are bending over backwards to help their customers through these uncertain times .... cheers for that, I’ll remember this when my contracts up in November #timetoswitch
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Gorav Bhardwaj
(@Goravbhardwaj) reported
from
Willenhall, England
So frustrated with #vodafoneuk customer services. I called them so many times to sort out my home broadband billing issue but I’m not getting anywhere. Never ever get home broadband with #vodafoneuk
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Chris Sammons #StayHomeSaveLives
(@ChrisSammons_) reported
from
Birmingham, England
@paulwrightyboy @O2 @tescomobile @VodafoneUK I’ve raised this issue with both networks, collectively they don’t give a toss, this is the problem
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Ram 🐏
(@ramRAMir) reported
from
Birmingham, England
During this period of time i can say that the service of @VodafoneUK is very unreliable!!!
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Mark Bradburn
(@MarkBradburn3) reported
from
Birmingham, England
And @VodafoneUK even your CEO complaints department agreed on a recorded phone call that it was ridiculous l, but it’s process. Well here’s an idea look at the process and think of the customer maybe.
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AForknall
(@aforknall) reported
from
Birmingham, England
@danboq @VodafoneUK I must admit I can’t moan about the phone signal, I tend to get full bars. But I’ve never once had 5G, I’m starting to think it that it doesn’t actually exist...
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Ian Baird
(@ibaird73) reported
from
Aldridge, England
@VodafoneUK Find it astonishing that having been a loyal customer for 5-6 years, that come renewal time you can’t compete with VOXI on price. In 12 months my iPhone 8 is probably ready for replacement and you get me on another 2 year contract. Short-sighted at the best of times
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Mark Bradburn
(@MarkBradburn3) reported
from
Birmingham, England
Because @VodafoneUK I am a customer you will be losing. So can someone with common sense sort this out ASAP
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B'
(@s_badruddin) reported
from
Birmingham, England
Even vodaphone customer service is shite! ‘Look into right away’ ermm I’ve been waiting almost a full day for your response! @VodafoneUK
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Craig Hudson
(@CraigHud220669) reported
from
Solihull, England
@VodafoneUK I’m having problems connecting my PS4 to my mobile hotspot,I’m a Hgv driver who works away from home all week and my PS4 allows me to pass time at night,it keeps saying I.P address failed when PS4 tries to connect to hotspot
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B'
(@s_badruddin) reported
from
Birmingham, England
@VodafoneUK just to let you know you have some shite coverage in Birmingham! Barely get any 4g and constantly battling on a one bar network 🙃
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Chris Sammons #StayHomeSaveLives
(@ChrisSammons_) reported
from
Birmingham, England
@paulwrightyboy @O2 Problem is, I don’t think any network is working...@tescomobile and @VodafoneUK also having same issue in my house...had no signal for weeks now
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ⓐⓑⓐⓘⓓ ⓢⓐⓙⓙⓐⓓ
(@safeabz) reported
from
Dudley, England
@VodafoneUK Very slow internet around my area
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Dr Jonathan Cox
(@DrJonathanCox) reported
from
Birmingham, England
Anybody considering @VodafoneUK as a broadband provider. DON’T!! They are absolute crap. Several phone calls and wasted hours and it still doesn’t work. Total waste of money. @MartinSLewis @BBCBusiness
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Mark Bradburn
(@MarkBradburn3) reported
from
Birmingham, England
@VodafoneUK shocking, no customer service. Emailed CEO Nick Jeffrey & his CEO team also not helpful. Woeful from the top down, cannot resolve a simple issue.
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Chris Sammons #StayHomeSaveLives
(@ChrisSammons_) reported
from
Birmingham, England
@danboq @VodafoneUK At least @O2 only fob me off once every two weeks 🤪 And they don’t even give a reason, just knock the date back every time 🤣 As long as I have signal in time so I can send my Xmas texts I’ll be a happy chap
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Ram 🐏
(@ramRAMir) reported
from
Birmingham, England
@VodafoneUK hey. We are all working from home and we dont have stable connection. We are wasting our money for your poor services 😒
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Stu Amos
(@stubamos) reported
@NUFCLC @VodafoneUK THE worst mobile phone network I ever used. Their customer service is abysmal! I don’t have enough bad words to say about them as a company.
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haruma
(@haruma) reported
Funny thing: of you contact @VodafoneUK 's customer service chat about broadband, they tell you another department looks after that and that you should call their support number. If you do, you get a menu saying that no agents are available and to contact online chat. #catch22
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Chris Grose
(@ChrisGrose2) reported
Today last week I got a new @VodafoneUK iPhone 14pro. Do you want insurance? Yes please for the 1 st time ever I have broken the screen on my iPad, rather not do it on a phone. Today I tested the insurance as the phone was taken from my pocket on the tube. Easy claim process
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TITTYB
(@TITTYB3) reported
Disgusted to get a letter referring me to a debt collection agency for £18.09p, no calls no letters and no emails beforehand to say I owed this, Im glad I moved on now, is this how you treat customers that have been loyal and stayed with you for years! @VodafoneUK #Vodafone 😡
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haruma
(@haruma) reported
Lovely to see how @VodafoneUK ignores the time frames they themselves set to fix broadband issues. I won't be recommending them any time soon
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Nobby's trumpet
(@NobbyTrumpet) reported
@NUFCLC @stubamos @VodafoneUK Have you thought about walking into one of their stores and speaking to them there in front of potential customers? That sometimes works. I've heard nothing positive about Vodafones customer service
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Mike Murphy
(@mumblyfuck) reported
@VodafoneUK still not working, coverage in the whole southwest is poor, after the incompetence of staff to do a SIM swap (which didn't fix the issue) and an avalanche of post offering me discounted HBB (Virgin still offer the best speed) I'm going to leave. How do I get a PAC code please?
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Thomas Brown
(@TomBLaw) reported
@VodafoneUK broadband engineer was supposed to attend today, didn’t turn up. Apparently it was ‘rejected’; no explanation by your telephone operator just now, no apology, and apparently I have to wait 24 hours to make a complaint??
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LC
(@NUFCLC) reported
@stubamos @VodafoneUK It’s at the stage mate where I’m looking into going higher because I genuinely have never known a company like it, if you ring them, the automated service actually tells you to hang up - waits thirty seconds and THEN the phone rings. They do not want to speak to people.
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Andrew Scott
(@AndrewS01250914) reported
@O2 I've been a customer of yours for three years or so, and whilst your data speeds leave a lot to be desired, I've never had a problem making a call. Until tonight. There was a power cut here and I couldn't call 105. My work phone on @VodafoneUK not a problem.