Vodafone Outage Report in Cradley Heath, Sandwell, England
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
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E-mailProblems in the last 24 hours in Cradley Heath, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Cradley Heath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (63%)
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Wi-fi (14%)
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Phone (12%)
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Total Blackout (9%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Cradley Heath, Sandwell, England
The most recent Vodafone outage reports came from the following cities: Birmingham, West Bromwich, Bilston, Solihull, Walsall, Oldbury, Smethwick and Wolverhampton.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
Total Blackout | |
| West Bromwich |
Internet | |
| Birmingham |
Total Blackout | |
| Bilston |
Internet | |
| Solihull |
Internet | |
| Birmingham |
Internet |
Community Discussion
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Vodafone Issues Reports Near Cradley Heath, England
Latest outage, problems and issue reports in Cradley Heath and nearby locations:
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Andrew Smith
(@NoEllis82) reported
from
Birmingham, England
Am in a state of shock at the truly appalling "customer service" I received today from @VodafoneUK. Seems they've lost me as a customer now and they couldn't care less. Needless to say I can't imagine I'll use them any time soon and would recommend everyone avoids them too.
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Craig Hudson
(@CraigHud220669) reported
from
Solihull, England
@VodafoneUK I’m having problems connecting my PS4 to my mobile hotspot,I’m a Hgv driver who works away from home all week and my PS4 allows me to pass time at night,it keeps saying I.P address failed when PS4 tries to connect to hotspot
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Rehana Watkinson
(@Rehune) reported
from
Birmingham, England
@VodafoneUK sold me faulty broadband,charged me 100 of £ for data, after months of dispute agrd to cancel charges but ‘forgot’ i had to request a recording of call - took 30 days. It’s 53 mins long,clear except for the 8 mins where they said they would cancel which is distorted.
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Chris Sammons #StayHomeSaveLives
(@ChrisSammons_) reported
from
Birmingham, England
@paulwrightyboy @O2 Problem is, I don’t think any network is working...@tescomobile and @VodafoneUK also having same issue in my house...had no signal for weeks now
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Chris Sammons #StayHomeSaveLives
(@ChrisSammons_) reported
from
Birmingham, England
@paulwrightyboy @O2 @tescomobile @VodafoneUK I’ve raised this issue with both networks, collectively they don’t give a toss, this is the problem
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Karen Tomalin
(@BigBraLady) reported
from
Dudley, England
So Amar couldn’t help now Suhas is going to have a shot at it. @VodafoneUK
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Hazel (Fleur Charms)
(@fleur_charms) reported
from
Willenhall, England
Absolutely fuming @VodafoneUK have been charging me an extra £1 a month for some crappy secure net add on that I NEVER added
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Chris Sammons #StayHomeSaveLives
(@ChrisSammons_) reported
from
Birmingham, England
@danboq @VodafoneUK @O2 have an annual rise in April too, when I have signal, the conversation will be interesting 😂
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Anna
(@Annaba250784) reported
from
Birmingham, England
@VodafoneUK 12 hrs early Vodafone was disconnect me, very bad customer service 🥺 that’s why I was finish contract with Vodafone
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Ash❗️
(@Ash_470) reported
from
Birmingham, England
Customer service via a live chat with @VodafoneUK is like pulling teeth. A reply every 3 minutes and a question after a question. How many customers do you actually get through this way per day, surely it can't be many. Almost 45 mins for simple query! 😴😴😴😴😴😴
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Stephen
(@Connaghty) reported
from
Birmingham, England
@VodafoneUK Have replied to the DM yesterday. I can see you are really quick at reading normal tweets but the DM is still unread. Can someone have a look at this for me to help get my issue sorted. Thanks a mill
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Soph
(@sldf26) reported
from
Birmingham, England
@VodafoneUK Hi Becca. To upgrade it will cost me approx £240, plus another upfront cost for the handset and £97 pm for the contract itself. Personally I think £97 is ridiculous, especially when I’ve been a customer for many years. I’m happy to wait it out & leave come the summer. Cheers.
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Shona Duffus
(@shonamate) reported
from
West Bromwich, England
@VodafoneUK Hello I’m writing this from my granddaughters account because I don’t have accounts on here. My phone Apple iphone was taken today and I needed help and I rang Vodafone and spoke to Mohammed who is the nicest young chap and gave me such great advice about ringing the
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Michael Pritchard
(@blueghostuk) reported
from
Birmingham, England
@VodafoneUK It does now, but this should be made clear on marketing materials. I called to cancel my broadband sign up and they gave me £50 discount so it worked out ok in the end
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B'
(@s_badruddin) reported
from
Birmingham, England
Even vodaphone customer service is shite! ‘Look into right away’ ermm I’ve been waiting almost a full day for your response! @VodafoneUK
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Rudi Feix
(@Brumdad30) reported
from
Birmingham, England
@financialombuds @VodafoneUK dear financial ombudsman I have a major complaint regarding Vodafone! I am at loggerheads with their poor service in providing their loyal customers with poor acceptable service to which their customer is wanting
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Hannah Miller
(@millerandmore) reported
from
Birmingham, England
Hi @VodafoneUK I’ve been a customer for over 20 years and I’m really disappointed with how my recent insurance claim has been handled. I know you prob can’t/ won’t intervene but I wanted to find a way to register my disappointment and I can’t think of another way!
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Rehana Watkinson
(@Rehune) reported
from
Birmingham, England
@VodafoneUK your complaints dept need to stop putting me on hold and then keep cutting me off. About to lose a customer of 18 years guys! Cos from switching to Vodafone Broadband i have gone from never using data to data bills of £300 a month all whilst fault is with your
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Samantha Butler
(@Sammiebutler88) reported
from
Wednesfield, England
@VodafoneUK broadband is shocking!! My TV is next to the broadband box and it still shows poor signal. I'm better off using 4g than broadband when at home. So infuriating
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Soph
(@sldf26) reported
from
Birmingham, England
@VodafoneUK been into Sutton Coldfield store 3 times to request NHS discount to be added to my contracts & provided ID each time. 3 times I’ve been promised & assured it’s done. Now 3 times I’ve been lied to & money taken from my bank. Awful customer service. Sort it out!
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Dan_081
(@Dan08113) reported
@VodafoneUK Customer service really are shocking. Actually worse than shocking
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Eugene 🦄🎀
(@eugene_x_x_) reported
I've had about two hours out of the whole day where my broadband has been working properly. I don't know what is up with @VodafoneUK and their awful broadband connection, but I may as well be throwing my monthly payment for it in the bin at this point 🙄
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Michael Marshall
(@MrMMarsh) reported
Complete farce of an evening. Tried to switch broadband @VodafoneUK -> @virginmedia. Nobody at Virgin told me I needed a special socket, not just a phone line. Hour on the phone to customer service as they tried to tell me it'd work on a phone line before admitting it didn't...
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JB
(@96JSB) reported
@VodafoneUK Is your broadband down???????
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Russell Cannon
(@Russell65744633) reported
@MrMMarsh @VodafoneUK @virginmedia Virgin Media is a fibre/cable service completely separate from normal BT phone lines, so you can only have it if your street is covered. The sign-up process should know if it's not available at your address and prevent you going ahead. 🤔
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Charlotte-Emma
(@CharlotteEmmaPC) reported
from
Ayrshire, Scotland
@VodafoneUK I’ve spent 5+ hours on the phone to your teams in the past week and the only solid answer I’ve been given is ‘reset the router and it might work in a few hours maybe?’ I shouldn’t have to chase a service provider in circles to provide a service I pay for.
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John-J
(@JJaysLost) reported
@VodafoneUK Hello, how do I go about claiming compensation for my Vodafone broadband connection issues. It's been every night this week that I've had sporadic drop outs and can't use your app without being on said WiFi (baffling idea). I don't pay monthly for occasional WiFi.
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Michael Marshall
(@MrMMarsh) reported
@VodafoneUK @virginmedia ...3) @VodafoneUK's online chatbot doesn't load through normal means, you have to find a weird workaround, and when you do it answers every "please don't cancel my account" question with "I'm sorry you're leaving us! Which account shall I cancel?"...
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Michael Marshall
(@MrMMarsh) reported
@VodafoneUK @virginmedia So @VodafoneUK have sent me a noreply email AND a noreply text telling me to call them if I change my mind about leaving them... but they never answer the phone. I may be the only person trying to chase the customer retention team to ask them to retain me.
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D Wyn Williams
(@1Wyn2Wyn22Wyn) reported
@VodafoneUK Please can somone from your company call me to resolve simple issues , 1 store visted - Chester for 1 hour , 2 days on the phone for 3 hours. #CustomerService #poorcustomerservice #Mobile