Vodafone outages and service status in Cradley Heath, England

Problems in the last 24 hours in Cradley Heath, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Cradley Heath, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Cradley Heath, England

The most recent Vodafone outage reports came from the following cities: Birmingham, Walsall, Halesowen, and Bromsgrove.

City	Problem Type	Report Time
Birmingham	Internet	4 days ago
Walsall	Internet	5 days ago
Birmingham	E-mail	9 days ago
Birmingham	Phone	9 days ago
Birmingham	Internet	18 days ago
Birmingham	Phone	19 days ago

Nearby cities with recent reports

Community Discussion

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Vodafone Issues Reports Near Cradley Heath, England

Latest outage, problems and issue reports in Cradley Heath and nearby locations:

• 
  DEAN WILKES (@heycitizen) reported 53 seconds ago from Dudley, England

  Live Chat @VodafoneUK Useful service but back and forth comms far too slow.

• 
  sonnia wheatley (@candysonnia) reported 6 minutes ago from Kinvere, England

  @VodafoneUK We were supposed to be connected to home broadband which we are still paying for as it’s just a house move there is a problem and nobody is taking ownership or helping as long as you get your money customer service doesn’t matter

• 
  Neil Atkins (@NeilNeilatkins1) reported 7 minutes ago from Halesowen, England

  Vodafone , what terrible , unbelievable service , my advice , don’t use them , they will not pay for their mistakes.@VodafoneUK @VodafoneGroup @gazettenewsdesk @thetimes

• 
  Ash❗️ (@Ash_470) reported 10 minutes ago from Birmingham, England

  Customer service via a live chat with @VodafoneUK is like pulling teeth. A reply every 3 minutes and a question after a question. How many customers do you actually get through this way per day, surely it can't be many. Almost 45 mins for simple query! 😴😴😴😴😴😴

• 
  Gorav Bhardwaj (@Goravbhardwaj) reported 15 minutes ago from Willenhall, England

  So frustrated with #vodafoneuk customer services. I called them so many times to sort out my home broadband billing issue but I’m not getting anywhere. Never ever get home broadband with #vodafoneuk

• 
  Jase (@Jasonhannon85) reported 17 minutes ago from Birmingham, England

  @VodafoneUK So after yesterday and speaking to an advisor who we thought was really nice and said she would call my wife today at 11am to sort out her upgrade issues we’ve heard nothing. So now my wife has been lied to 3 times on the phone and also been called moody because she’s pregnant...

• 
  Ram 🐏 (@ramRAMir) reported 20 minutes ago from Birmingham, England

  @VodafoneUK hey. We are all working from home and we dont have stable connection. We are wasting our money for your poor services 😒

• 
  leonwba (@leonwba) reported 21 minutes ago from Seisdon, England

  @VodafoneUK do you have issues at present. I have lost signal on both personal and work phone?

• 
  sonnia wheatley (@candysonnia) reported 21 minutes ago from Kinvere, England

  @VodafoneUK posted our issues and names of staff at customer services on Facebook and getting feedback from loads of unhappy customers, wish I’d known before!! #moneysavingexpert #MartinLewis #itv

• 
  Rik Freeman Photographer (@rickfr01) reported 22 minutes ago from Dudley, England

  @HJMovingFarAway @CostaCoffee @VodafoneUK That's why I went to the shop. Online & also online chat was crap. Told the guy what I wanted, if not I would nip upstairs to EE who could give me just that. No problem in fact I got more than I expected & saved a few quid in the process. I did not expect that. 👍😎

• 
  Hannah Miller (@millerandmore) reported 22 minutes ago from Birmingham, England

  Hi @VodafoneUK I’ve been a customer for over 20 years and I’m really disappointed with how my recent insurance claim has been handled. I know you prob can’t/ won’t intervene but I wanted to find a way to register my disappointment and I can’t think of another way!

• 
  Amanda.H 👄 (@MissAHxx) reported 23 minutes ago from Birmingham, England

  Fucksake @VodafoneUK trying to do a trade in for my old phone is a nightmare and now have to wait to re do it as you think my phone is damaged and there isn’t a single ounce of damage to it

• 
  Kerry Mason (@kerry_mason) reported 24 minutes ago from Birmingham, England

  @VodafoneUK day 1 of your “super fast” broadband & I’m already regretting it. Min guaranteed speed is 40mb/s- we’re getting 13mb/s & internet constantly dropping out. Spoke to a customer advisor earlier who was rude. Now back in the long queue to speak with someone else. Help. 😢

• 
  David Hamilton (@hamilton_david) reported 27 minutes ago from Beoley, England

  Had no service now for 24hrs + and @VodafoneUK couldn’t care less.

• 
  David Grainger (@DavidGrainger2) reported 33 minutes ago from Birmingham, England

  Are @VodafoneUK the worst mobile phone provider? IMO they are!

• 
  Anna (@Annaba250784) reported 38 minutes ago from Birmingham, England

  @VodafoneUK 12 hrs early Vodafone was disconnect me, very bad customer service 🥺 that’s why I was finish contract with Vodafone

• 
  Rus (@RusSmith0907) reported 40 minutes ago from Dudley, England

  @VodafoneUK New broadband router and plan, all plugged in and ready, WiFi says works but doesn’t so technical support needed 1hr 20 now on hold

• 
  Carl Ford 🐝 🏎⚽️🥊 (@TheCarlFord) reported 44 minutes ago from Kinvere, England

  I can’t call you because @ThreeUKSupport are providing a crap service and have been for 3 weeks because of a bit of rain! Time to have a chat with @virginmedia @O2 @VodafoneUK I think, neither #Sky not #Three value customers. @Three_Is_Broken

• 
  carl hawkins (@hawk2022) reported 53 minutes ago from Wednesfield, England

  @VodafoneUK @VodafoneGroup Unbelievable how you treat customers who is been with you for nearly 14 years

• 
  Ste Moseley (@Ste_Moseley) reported 58 minutes ago from Willenhall, England

  @VodafoneUK 2 days without calls and data. Support first fobbed it off ‘a known technical issue’, which turned out to be a lie. Now spent over an hour with ‘technical’ support telling me how to reset network settings and wait 40 minutes for it to work (which it won’t!) 😡

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Sir Richard B-H-Soame 13th BT (@SOAMER) reported 8 minutes ago

  I truly give up with @SMARTYMobileUK @ThreeUK @VodafoneUK our phone signal has been degrading for over twelve months it’s been reported just shows the extent of greed within these companies!! This is today’s results WiFi and 4g nothing no signal at all #dontwaistmoney3smarty

• 
  samantha mitchell (@cleopatra2k) reported 9 minutes ago

  Help! I need away from @VodafoneUK zero customer loyalty rewards - prices go up and up while benefits get removed- I have had mine and both kids phone and broadband with these guys for years- shockingly rubbish service #mobilephone #network

• 
  Jade Nomura (@Jade_Nomura) reported 12 minutes ago

  @EE Awful service stay clear at all costs! I don’t think I’ve ever been so disgusted in a customer service phone team than we were tonight!Your staff were beyond rude, All we wanted to do is renew.. never cancelled something so quick.. easiest decision now going with @VodafoneUK

• 
  Charlotte (@lottieeec) reported 14 minutes ago

  @VodafoneUK absolutely sick of paying for this service. I can never get a signal and people can never hear me clearly when I ring them, apparently my area are suffering connection issues. So bad, been happening for a full week now 😫 tried to contact customer service, USELESS.

• 
  Sir Richard B-H-Soame 13th BT (@SOAMER) reported 14 minutes ago

  Breaking News @ThreeUK @VodafoneUK @SMARTYMobileUK Currently there is a scam going on for upgrading your account to 5G because of signal issues! These 3 companies of HUTCHINSON 3G don’t care about its customers in fact they have sold their database with every ones numbers on

• 
  Bally (@ballysantu) reported 18 minutes ago

  @VodafoneGroup @VodafoneUK @VodafoneIdeaIN how can you take credit or say my issues are resolved without even visiting the area where there is no Vi signal Hello, Thank you for your time and patience. Your complaint dated 10-Mar-2026 02:54:57 PM has been addressed

• 
  PHWOAR (@phwoarband) reported 18 minutes ago

  @VodafoneUK broadband might just have the most incompetent customer service in Britain!

• 
  Not Disabled Enough (@Pointless_Nerd) reported 18 minutes ago

  Vodafone has been absolutely no help at all for 12 days in a row. I don't even know why they have that stupid chat bot as it's pathetic. @VodafoneUK

• 
  Jack (@Blessedwickett) reported 21 minutes ago

  @VodafoneUK hopeless service 3 phone calls I have been a customer for years and decided to do my gamepass through you and pay £22.99 a month. I have now been told by Micrsoft they didnt receive payment from you and have cancelled said gamepass and now I have to pay again.

• 
  Louise (@just_lou22) reported 21 minutes ago

  @ThreeUK @VodafoneUK can’t even get hold of the support line…. Your customer service advisors can not hear us!