Vodafone Outage Report in Cradley Heath, Sandwell, England
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
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E-mailProblems in the last 24 hours in Cradley Heath, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Cradley Heath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (61%)
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Phone (14%)
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Wi-fi (13%)
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Total Blackout (9%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Cradley Heath, Sandwell, England
The most recent Vodafone outage reports came from the following cities: Birmingham, Bromsgrove, Walsall, Oldbury, West Bromwich, Bilston, Solihull and Smethwick.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
Internet | |
| Bromsgrove |
Phone | |
| Walsall |
Internet | |
| Oldbury |
Phone | |
| Birmingham |
Phone | |
| Birmingham |
Internet |
Community Discussion
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Vodafone Issues Reports Near Cradley Heath, England
Latest outage, problems and issue reports in Cradley Heath and nearby locations:
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Shona Duffus
(@shonamate) reported
from
West Bromwich, England
@VodafoneUK Hello I’m writing this from my granddaughters account because I don’t have accounts on here. My phone Apple iphone was taken today and I needed help and I rang Vodafone and spoke to Mohammed who is the nicest young chap and gave me such great advice about ringing the
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Jane 🍂🍁🎃
(@jane_ellery_) reported
from
Redditch, England
@VodafoneUK Thanks but I left your service as it was too expensive and signal not great either.
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Ash❗️
(@Ash_470) reported
from
Birmingham, England
Customer service via a live chat with @VodafoneUK is like pulling teeth. A reply every 3 minutes and a question after a question. How many customers do you actually get through this way per day, surely it can't be many. Almost 45 mins for simple query! 😴😴😴😴😴😴
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Craig 🌹
(@CraigDHoare) reported
from
Birmingham, England
@garywilde @VodafoneUK I've just discovered this awful
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Jane 🍂🍁🎃
(@jane_ellery_) reported
from
Redditch, England
@ems_charlottex @VodafoneUK @ThreeUK It’s been a couple months now. I was with them years ago and signal was so so. Went to Vodafone after big they were expensive so back to 3 and they are cheaper but poop signal lol
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Craig 🌹
(@CraigDHoare) reported
from
Birmingham, England
@Samunitedfan @VodafoneUK Sky have no answer to this.They keep saying they're working on a solution but nothing for weeks.
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Soph
(@sldf26) reported
from
Birmingham, England
@VodafoneUK Hi Becca. To upgrade it will cost me approx £240, plus another upfront cost for the handset and £97 pm for the contract itself. Personally I think £97 is ridiculous, especially when I’ve been a customer for many years. I’m happy to wait it out & leave come the summer. Cheers.
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Hazel (Fleur Charms)
(@fleur_charms) reported
from
Willenhall, England
Absolutely fuming @VodafoneUK have been charging me an extra £1 a month for some crappy secure net add on that I NEVER added
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Vibe Entertainment
(@VibMark) reported
from
Birmingham, England
Another 54 mins today , 11 days in @VodafoneUK still no action for a simple sim switch! Its embarrassing @VodafoneGroup you even DM us to arrange a call back !! Nothing. You never keep your promises @BBCWatchdog @theJeremyVine
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AC 🎄
(@castelloa_) reported
from
Solihull, England
Utter shambles by @VodafoneUK yet again. Picked up my order from store Saturday, no service at all to be told the order was cancelled because I didn’t pick up the device in time, but here I am with the device at home. Your tech team haven’t a clue what they’re doing either 🥵
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Doll
(@AmyBarnes_xo) reported
from
Birmingham, England
Imagine I have waited over two weeks for a phone .. go to a @VodafoneUK to collect it and it has been closed down. I am raging 🙂🙂🙂🙂
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Hannah Miller
(@millerandmore) reported
from
Birmingham, England
Hi @VodafoneUK I’ve been a customer for over 20 years and I’m really disappointed with how my recent insurance claim has been handled. I know you prob can’t/ won’t intervene but I wanted to find a way to register my disappointment and I can’t think of another way!
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Stuart Cockerill
(@licklemouse) reported
from
Solihull, England
@VodafoneUK So after showing an interest now just like my reception you cut me off no reply nothing and still no answer to my coverage issues great service @EE come take my money
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Phil Dodd
(@Phil_dodd) reported
from
Walsall Wood, England
Could everyone have a look at this exchange between @VodafoneUK and my wife. The Crux of the matter was a better deal was being offered to new customers than it was to her wanting to upgrade after 10 years of loyalty. Once they have you have you as a customer. They stop caring.
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Michael Pritchard
(@blueghostuk) reported
from
Birmingham, England
@VodafoneUK It does now, but this should be made clear on marketing materials. I called to cancel my broadband sign up and they gave me £50 discount so it worked out ok in the end
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Martin Gore
(@fredmeisterPNE) reported
from
Albrighton, England
@VodafoneUK fibre broadband in WV7 area is terrible!! #ripoff #notgettingwhatipayfor
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Stuart Cockerill
(@licklemouse) reported
from
Solihull, England
@VodafoneUK just had a call to try and keep me as a customer as your monthly contracts are so expensive only for your amazing reception to cut out so your advisor cut me off anyone would think I’m out on an island somewhere but I’m 5 miles outside Birmingham laughable
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Anna
(@Annaba250784) reported
from
Birmingham, England
@VodafoneUK 12 hrs early Vodafone was disconnect me, very bad customer service 🥺 that’s why I was finish contract with Vodafone
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Saqib
(@Saq5000) reported
from
West Bromwich, England
@jadesharp1992 @Courtneysteve98 @VodafoneUK My network three were offering me one and I would have received it the next day but I went out and bought one Sim free as I don’t like paying high monthly outgoings as I decided that this would be the year that I would say goodbye to 2 year contracts
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DEAN WILKES
(@heycitizen) reported
from
Dudley, England
Live Chat @VodafoneUK Useful service but back and forth comms far too slow.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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grace hooper
(@messalinahooper) reported
@VodafoneUK I'm sat at home ill with my ill little blind puppy margot trying to watch Sherlock. Great series. Full of suspense- exciting- except your WiFi isn't strong enough to maintain a signal and you keep denying it.
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Kitty
(@kittyc7) reported
@VodafoneUK I want to cancel my contact but every time I call 191 it doesn’t give me an option to speak to anyone about it. When will someone be available?
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Karen Baker 💙🇺🇦
(@HylandsHypno) reported
@VodafoneUK you need to sort out your customer service, at present it’s none existent, no home line since November, ringing me then leaving me waiting to connect- come on!
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Rakosn1cek
(@Rakosn1cek) reported
@VodafoneUK Broadband not working since 11:00am. No updates from yourselves whatsoever. Are you doing anything about it?
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Dave Fury
(@eckersalld) reported
@VodafoneUK whilst your in store service is great, every other channel is absolutely terrible. Who do I contact for my contact history to attach to an ofcom complaint?
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Andy Ross
(@RossiRossi79) reported
@VodafoneUK how do i complain? I've been a cust over 15 yrs. Failure to take DD tho no issues. Ive sent 2 manual payments (1 you said you didn't need and would return...but still I'm waiting for it). What's going on? Can't get through online, spent ages waiting on the phone.
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Jacob Rudd
(@JacobRu59839629) reported
@VodafoneUK haven’t had broadband for 8 days now , we’ve been told that it would be fixed every day now this week . And now we’ve been told it won’t be until Monday (probably a lie) . Can’t help but feel like we’re being lied to to stop us from complaining . Really not happy
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Will Dickson
(@allezybill) reported
@VodafoneUK fault on landline Friday and no landline no Wi-Fi, broadband, internet. Am told engineer earliest Monday. I am self employed and therefore out of pocket. What is general experience of Vodafone repair times? Quick, slow? If you switched, who is best provider?
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Maulik
(@maulbrahmbhatt) reported
@ViCustomerCare Pls help @ViCustomerCare @VodafoneUK
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Carrie Stanworth
(@cazzioke) reported
@VodafoneUK FYI this still haven’t been resolved. I’ve given my preferred contact number via private messenger and to @VodafoneUK customer services. Clearly I am not a valued customer if I am treated with this level of customer service…..