Vodafone outages and service status in Cradley Heath, England
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Full Outage Map
- Vodafone generated 1 outage signal in the last 24 hours around Cradley Heath, including 1 direct report.
- The most common problems reported in this area mention Internet and Phone.
- The most recent signal from this area was received Aug 13, 9:53 PM GMT+1.
- Internet (75%)
- Phone (25%)
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Problems in the last 24 hours in Cradley Heath, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Cradley Heath, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 14: Problems at Vodafone
Vodafone is having issues since 02:00 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Cradley Heath, England
The most recent Vodafone outage reports came from the following cities: Birmingham.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham
|
Internet | 10 hours ago |
|
Birmingham
|
Internet | 4 days ago |
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Birmingham
|
Phone | 5 days ago |
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Birmingham
|
Internet | 17 days ago |
|
Birmingham
|
Wi-fi | 1 month ago |
|
Birmingham
|
Internet | 2 months ago |
Nearby cities with recent reports
3 recent signals
Community Discussion
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Vodafone Issues Reports Near Cradley Heath, England
Latest outage, problems and issue reports in Cradley Heath and nearby locations:
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Ian Baird (@ibaird73) reported from Aldridge, England@VodafoneUK Find it astonishing that having been a loyal customer for 5-6 years, that come renewal time you can’t compete with VOXI on price. In 12 months my iPhone 8 is probably ready for replacement and you get me on another 2 year contract. Short-sighted at the best of times
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Ash❗️ (@Ash_470) reported from Birmingham, EnglandCustomer service via a live chat with @VodafoneUK is like pulling teeth. A reply every 3 minutes and a question after a question. How many customers do you actually get through this way per day, surely it can't be many. Almost 45 mins for simple query! 😴😴😴😴😴😴
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Sunny (@kford_red) reported from Wolverhampton, EnglandAttempting to setup a new mobile phone contract with @VodafoneUK is up there with being one of the biggest mistakes of my life. Worst communication skills and customer service I’ve ever come across. 😠 😡 😤
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Rebecca Taylor (@BeckyLongArms) reported from Cofton Hackett, England@VodafoneUK we have no had internet for 3 days now, reset not working, ‘line advisers busy’ so can not contact by message/phone, two complaints submitted, ref given that is not recognised on call. Poor service, please respond ASAP to resolve issue as internet needed for work.
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Samantha Butler (@Sammiebutler88) reported from Wednesfield, England@VodafoneUK brilliant level of customer service shines through again. On the phone for over 40 minutes whilst someone reads the notes about the compensation I have been promised following the horrendous level of customer service I have received and they just cut me off! FUMING
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Zak H ✈️ (@ZeeMan95) reported from Walsall Wood, England@VodafoneUK Hello is your mobile data down across the West Midlands? I can’t get online.
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sonnia wheatley (@candysonnia) reported from Kinvere, England@VodafoneUK We were supposed to be connected to home broadband which we are still paying for as it’s just a house move there is a problem and nobody is taking ownership or helping as long as you get your money customer service doesn’t matter
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Rik Freeman Photographer (@rickfr01) reported from Dudley, England@HJMovingFarAway @CostaCoffee @VodafoneUK I have never had an issue with them. Even on calls always had UK based. Although, as we know these days there is little given to brand loyalty. I was expecting them to tell me to do one as I told them what I wanted rather than accepting what they wanted. Yep surprised.
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Daz Breckell (@dazbaggie81) reported from West Bromwich, EnglandNice to see that @VodafoneUK have increased the cost of my mobile phone plan when most are bending over backwards to help their customers through these uncertain times .... cheers for that, I’ll remember this when my contracts up in November #timetoswitch
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Mark Bradburn (@MarkBradburn3) reported from Birmingham, England@VodafoneUK shocking, no customer service. Emailed CEO Nick Jeffrey & his CEO team also not helpful. Woeful from the top down, cannot resolve a simple issue.
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DEAN WILKES (@heycitizen) reported from Dudley, EnglandLive Chat @VodafoneUK Useful service but back and forth comms far too slow.
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Carl Ford 🐝 🏎⚽️🥊 (@TheCarlFord) reported from Kinvere, EnglandI can’t call you because @ThreeUKSupport are providing a crap service and have been for 3 weeks because of a bit of rain! Time to have a chat with @virginmedia @O2 @VodafoneUK I think, neither #Sky not #Three value customers. @Three_Is_Broken
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Craig 🌹 (@CraigDHoare) reported from Birmingham, England@garywilde @VodafoneUK I've just discovered this awful
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Matt Fraser 🏳️🌈 🇬🇧 🏴 (@Matt_Fraser) reported from Wednesfield, England@OpenreachHelp still waiting to find out when a new pylon is going to be put up after a drunk knocked it down! I’ve had no phoneline or internet for almost TWO weeks! @VodafoneUK can’t help till there’s infrastructure!!
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Lee Anthony (@Holland4La) reported from Dudley, EnglandHi @VodafoneUK my @SkyUK Broadband has gone down and like many people i am having to work from home. I have back to back online meetings today, fancy doing me a favour and giving me unlimited data for the day so i can hotspot my laptop from my phone! Pretty please! 🥺
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Rehana Watkinson (@Rehune) reported from Birmingham, England@VodafoneUK sold me faulty broadband,charged me 100 of £ for data, after months of dispute agrd to cancel charges but ‘forgot’ i had to request a recording of call - took 30 days. It’s 53 mins long,clear except for the 8 mins where they said they would cancel which is distorted.
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Ryan Eaton (@ryaneaton93) reported from Birmingham, England£2 a day to use your phone abroad?! ******* is this 2008? @VodafoneUK
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Ste Moseley (@Ste_Moseley) reported from Willenhall, England@VodafoneUK 2 days without calls and data. Support first fobbed it off ‘a known technical issue’, which turned out to be a lie. Now spent over an hour with ‘technical’ support telling me how to reset network settings and wait 40 minutes for it to work (which it won’t!) 😡
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Charan Aulakh (@Charan_Aulakh) reported from Walsall Wood, England@VodafoneUK H, no mobile internet in Walsall ? I’ve messaged you my details - please let me know fix time.
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Stuart Cockerill (@licklemouse) reported from Birmingham, England@VodafoneUK yet another price increase 2nd on the contract I’m on and yet I live just outside of Birmingham and still can’t get a proper signal when I’m at work just trying to make a call or use the internet is a no go awful customer service yet again
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Ben Graham (@BenGrahamUK) reported@aenn1 @VodafoneUK Let's hope people show their disgust at this by moving network provider.
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Vijay A (@vij5470) reported@VodafoneUK does anyone in Vodafone care that they leave elderly customers without a phone? If anyone is thinking of using Vodafone - think twice as after they have you signed up, customer care is very different!!
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Lynne Is Reading (@lynneisreading) reported@AJRAllModCons @VodafoneUK Worst company ever. I'm still getting debt collectors from a bill that was supposed to have been written off 30 years ago when £400 of overseas calls in 2 days on an account only used for inward calls for 3 years didn't raise red flags.
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Randall Flagg (@RandallFlaggDT) reported@AJRAllModCons @VodafoneUK Did the same to me, lodge an official complaint with Vodafone. Specialist Care Manager, Vodafone Limited, The Connection, Newbury, Berkshire, RG14 2FN. Ask for a complaint reference number and keep records of all contact. Then write to all three credit agencies outlining the details and reference the complaint number. They really are shady bastards.
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corby macdonald (@corbymac) reported@VodafoneUK if this is true I will never ever look at using you or any company associated with you
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andy m (@bigajm) reported@VodafoneUK Hi - I'm having trouble trying to create an account in which I can report a fault with my fibre broadband. Is it possible to just ring and speak to someone instead?
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RaphieB . (@KFRD_I) reported@JuliaHB1 @andyburnham great hope this means we can cancel @VodafoneUK early seeing as they have been supplying SIM cards to illegal migrant’s for free 😡
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Hannah 🦦 (@Hannahh182) reported@AJRAllModCons @VodafoneUK I had the same with Vodafone. Customer service was awful, I had them literally laughing and hanging up on me. Nearly caused us to lose a house move. I’ve sworn to never go back to them unfortunately!
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Matt Hudson (@MattHuddyHudson) reported@pmiddy78 @VodafoneUK @O2 Don't do it you'll regret it , been trying to upgrade for weeks and can't . Signal is awful .
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Harmony (@Harmony1654551) reported@BenGrahamUK Well that’s me never buying any sims for me and my family from @vodafone @VodafoneUK ever again. My Vodafone broadband will be cancelled tomorrow, plenty of providers offering to pay cancellation fees.