Vodafone outages and service status in Cradley Heath, England
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- Vodafone generated 0 outage signals in the last 24 hours around Cradley Heath, including 0 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Phone.
- Internet (71%)
- Wi-fi (14%)
- Phone (14%)
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Problems in the last 24 hours in Cradley Heath, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Cradley Heath, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Cradley Heath, England
The most recent Vodafone outage reports came from the following cities: Birmingham, Oldbury, Halesowen, Wolverhampton, and Walsall.
| City | Problem Type | Report Time |
|---|---|---|
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Phone | 8 days ago |
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Internet | 9 days ago |
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Internet | 9 days ago |
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Wi-fi | 16 days ago |
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Internet | 19 days ago |
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Internet | 24 days ago |
Community Discussion
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Vodafone Issues Reports Near Cradley Heath, England
Latest outage, problems and issue reports in Cradley Heath and nearby locations:
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Rehana Watkinson (@Rehune) reported from Birmingham, England@VodafoneUK sold me faulty broadband,charged me 100 of £ for data, after months of dispute agrd to cancel charges but ‘forgot’ i had to request a recording of call - took 30 days. It’s 53 mins long,clear except for the 8 mins where they said they would cancel which is distorted.
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Demi-leigh Freeman (@MissDFreeman) reported from Dudley, England@HJMovingFarAway @VodafoneUK My dad warned me about Vodafone before. But obviously I saw a deal. He wasn't joking about their customer services. Usually its been okay out of the 2 or 3 precious times I've contacted them. I've never had someone be awkward. She has to be new. Either new or lazy. Either all.
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Ram 🐏 (@ramRAMir) reported from Birmingham, EnglandDuring this period of time i can say that the service of @VodafoneUK is very unreliable!!!
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Louise Haydon (@sporty169) reported from Birmingham, England@VodafoneUK I’m currently a sim only customer with 49 days left on my current contract. I’m eligible to upgrade with yourselves but I would like to move to Voxi. Will you charge me anything to move to Voxi now or do I have to see out my Sim only contract with you?
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Mark Bradburn (@MarkBradburn3) reported from Birmingham, EnglandAnd @VodafoneUK even your CEO complaints department agreed on a recorded phone call that it was ridiculous l, but it’s process. Well here’s an idea look at the process and think of the customer maybe.
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Soph (@sldf26) reported from Birmingham, England@VodafoneUK Hi Becca. To upgrade it will cost me approx £240, plus another upfront cost for the handset and £97 pm for the contract itself. Personally I think £97 is ridiculous, especially when I’ve been a customer for many years. I’m happy to wait it out & leave come the summer. Cheers.
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Dr Jonathan Cox (@DrJonathanCox) reported from Birmingham, EnglandAnybody considering @VodafoneUK as a broadband provider. DON’T!! They are absolute crap. Several phone calls and wasted hours and it still doesn’t work. Total waste of money. @MartinSLewis @BBCBusiness
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Ian Baird (@ibaird73) reported from Aldridge, England@VodafoneUK Find it astonishing that having been a loyal customer for 5-6 years, that come renewal time you can’t compete with VOXI on price. In 12 months my iPhone 8 is probably ready for replacement and you get me on another 2 year contract. Short-sighted at the best of times
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leonwba (@leonwba) reported from Seisdon, England@VodafoneUK do you have issues at present. I have lost signal on both personal and work phone?
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Martin Gore (@fredmeisterPNE) reported from Albrighton, England@VodafoneUK fibre broadband in WV7 area is terrible!! #ripoff #notgettingwhatipayfor
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B' (@s_badruddin) reported from Birmingham, EnglandEven vodaphone customer service is shite! ‘Look into right away’ ermm I’ve been waiting almost a full day for your response! @VodafoneUK
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Karen Tomalin (@BigBraLady) reported from Dudley, EnglandSo Amar couldn’t help now Suhas is going to have a shot at it. @VodafoneUK
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Ryan Eaton (@ryaneaton93) reported from Birmingham, England£2 a day to use your phone abroad?! ******* is this 2008? @VodafoneUK
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demetrius (@Demetriiuz) reported from Birmingham, England@VodafoneUK B33 8RR. They have since come back on, but was down for an hour or so
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Jay Rawlings (@SpecialSchSENCO) reported from Birmingham, England@alimurtazamohs1 @VodafoneUK Agree with this. Im getting 5g indoors apparently but every mast in the 50km vicinity is broken and I cant even watch BBCIplayer...
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Sindy (@SindySkpal) reported from Wolverhampton, England@VodafoneUK had the worst ever customer service from any organisation in the last 24 hours. Have been told I cannot make a complaint as my husband is the account holder. Working in customer services and the financial industry I know that’s not true. I won’t be letting this go
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Jamie F'N Hand (@JamieHand101) reported from Birmingham, EnglandJust dealt with the worst customer service I have ever have to deal with from @VodafoneUK , spent 5 hours on the phone to be told they have given my contract to the wrong number now their ‘system’ won’t change it back 👌🏻
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Darren Wilkinson (@W39Darren) reported from Walsall Wood, England@VodafoneUK Customer service and sales are totally useless when you are trying to take a new contract out with them 😤still haven't got any where with them
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Jade Sharp (@jadesharp1992) reported from Birmingham, England@Ker_Anderson @VodafoneUK Oops, sorry about that! I got 676 down and 90 up! Very impressed, that was on an iphone 12 pro!
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Samantha Butler (@Sammiebutler88) reported from Wednesfield, England@VodafoneUK brilliant level of customer service shines through again. On the phone for over 40 minutes whilst someone reads the notes about the compensation I have been promised following the horrendous level of customer service I have received and they just cut me off! FUMING
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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George Reeves (@georgereeves64) reported@VodafoneUK can you cut the endless waffle when we try to top up, now we have to listern to an ad before we go through the usuall crap of blah blah blah press 1 drivel drivel drivel press 1,more crap press 2 , don't you want our business? I just want to put my voucher number in.
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Scott (@scottmacg3469) reported@VodafoneUK Another outage on Vodafone internet tonight in Glasgow. What a shite service they provide.
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Fhunner (@_Fhunner) reportedAre there connectivity problems in the Cardiff Bay area for 5g networks? Been having problems since the weekend. @VodafoneUK
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Robin Nakamoto (@RobinNakamoto) reported@VodafoneUK How about you fix your 5G instead?
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Pasty (@rhyshunt5) reported@VodafoneUK I need to pay my bill but I am abroad and can’t access my uk number to receive an OTP to log in . I only have a data plan so can’t call. Tried ToBi - useless! Slow and inaccurate. Please advise on way forward
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BozBey (@BozBey58) reported@VodafoneUK Why would a company like yours, which makes billions of dollars, use some pointless virtual assistant called Tobi? Because of that stupid Tobi, I can't get my work done, nor can I connect with a customer agent. I've never seen such a stupid system.
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Martin Roberts (@M_AJ_Roberts) reported@VodafoneUK shocking customer service at Bury store, completely dismissed my concern and fobbed me off with the call customer services
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Paul da Rita (@Paul_da_Rita) reportedhi @VodafoneUK - over the last few months your coverage has got so bad that I not only don't get a signal in my village, but I have problems in central London too. Any particularr reason for this? Given it's a business phone, it's not ideal!
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Hello Purgatory (@HelloPurgatory) reported@VodafoneUK is it true you're being forced to upgrade customers on Fibre 2 to a higher package as @GOVUK are removing this fibre service & upgrading the cables rendering fibre 2 redundant by the end of 2027? I've just been told this by your staff at retentions.
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Kate (@Kate21Reed) reported@VodafoneUK Why is it so difficult to redeem the gift card for switching to your broadband? On phone to customer services for 50 minutes. Link doesn't work, customer services just want to sell me something. Help!!