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Vodafone Outage Report in Cradley Heath, Sandwell, England

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Cradley Heath, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Cradley Heath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Cradley Heath, Sandwell, England 01/16/2026 17:30

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (61%)

    Internet (61%)

  2. Phone (16%)

    Phone (16%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Cradley Heath, Sandwell, England

The most recent Vodafone outage reports came from the following cities: Birmingham, Wolverhampton, Brownhills, Oldbury, Sutton Coldfield, West Bromwich, Willenhall, Bromsgrove and Walsall.

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City Problem Type Report Time
United KingdomBirmingham TV
United KingdomWolverhampton Phone
United KingdomWolverhampton Wi-fi
United KingdomBrownhills Internet
United KingdomBirmingham Internet
United KingdomBirmingham Internet

Community Discussion

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Vodafone Issues Reports Near Cradley Heath, England

Latest outage, problems and issue reports in Cradley Heath and nearby locations:

  • ramRAMir Ram 🐏 (@ramRAMir) reported from Birmingham, England

    During this period of time i can say that the service of @VodafoneUK is very unreliable!!!

  • dazbaggie81 Daz Breckell (@dazbaggie81) reported from West Bromwich, England

    Nice to see that @VodafoneUK have increased the cost of my mobile phone plan when most are bending over backwards to help their customers through these uncertain times .... cheers for that, I’ll remember this when my contracts up in November #timetoswitch

  • safeabz ⓐⓑⓐⓘⓓ ⓢⓐⓙⓙⓐⓓ (@safeabz) reported from Dudley, England

    @VodafoneUK Very slow internet around my area

  • CraigHud220669 Craig Hudson (@CraigHud220669) reported from Solihull, England

    @VodafoneUK I’m having problems connecting my PS4 to my mobile hotspot,I’m a Hgv driver who works away from home all week and my PS4 allows me to pass time at night,it keeps saying I.P address failed when PS4 tries to connect to hotspot

  • s_badruddin B' (@s_badruddin) reported from Birmingham, England

    Even vodaphone customer service is shite! ‘Look into right away’ ermm I’ve been waiting almost a full day for your response! @VodafoneUK

  • ChrisSammons_ Chris Sammons #StayHomeSaveLives (@ChrisSammons_) reported from Birmingham, England

    @paulwrightyboy @O2 @tescomobile @VodafoneUK I’ve raised this issue with both networks, collectively they don’t give a toss, this is the problem

  • MarkBradburn3 Mark Bradburn (@MarkBradburn3) reported from Birmingham, England

    @VodafoneUK shocking, no customer service. Emailed CEO Nick Jeffrey & his CEO team also not helpful. Woeful from the top down, cannot resolve a simple issue.

  • NoEllis82 Andrew Smith (@NoEllis82) reported from Birmingham, England

    Am in a state of shock at the truly appalling "customer service" I received today from @VodafoneUK. Seems they've lost me as a customer now and they couldn't care less. Needless to say I can't imagine I'll use them any time soon and would recommend everyone avoids them too.

  • Goravbhardwaj Gorav Bhardwaj (@Goravbhardwaj) reported from Willenhall, England

    So frustrated with #vodafoneuk customer services. I called them so many times to sort out my home broadband billing issue but I’m not getting anywhere. Never ever get home broadband with #vodafoneuk

  • ChrisSammons_ Chris Sammons #StayHomeSaveLives (@ChrisSammons_) reported from Birmingham, England

    @danboq @VodafoneUK At least @O2 only fob me off once every two weeks 🤪 And they don’t even give a reason, just knock the date back every time 🤣 As long as I have signal in time so I can send my Xmas texts I’ll be a happy chap

  • ramRAMir Ram 🐏 (@ramRAMir) reported from Birmingham, England

    @VodafoneUK hey. We are all working from home and we dont have stable connection. We are wasting our money for your poor services 😒

  • BeckyLongArms Rebecca Taylor (@BeckyLongArms) reported from Cofton Hackett, England

    @VodafoneUK we have no had internet for 3 days now, reset not working, ‘line advisers busy’ so can not contact by message/phone, two complaints submitted, ref given that is not recognised on call. Poor service, please respond ASAP to resolve issue as internet needed for work.

  • MarkBradburn3 Mark Bradburn (@MarkBradburn3) reported from Birmingham, England

    And @VodafoneUK even your CEO complaints department agreed on a recorded phone call that it was ridiculous l, but it’s process. Well here’s an idea look at the process and think of the customer maybe.

  • s_badruddin B' (@s_badruddin) reported from Birmingham, England

    @VodafoneUK just to let you know you have some shite coverage in Birmingham! Barely get any 4g and constantly battling on a one bar network 🙃

  • DrJonathanCox Dr Jonathan Cox (@DrJonathanCox) reported from Birmingham, England

    Anybody considering @VodafoneUK as a broadband provider. DON’T!! They are absolute crap. Several phone calls and wasted hours and it still doesn’t work. Total waste of money. @MartinSLewis @BBCBusiness

  • JamieHand101 Jamie F'N Hand (@JamieHand101) reported from Birmingham, England

    Just dealt with the worst customer service I have ever have to deal with from @VodafoneUK , spent 5 hours on the phone to be told they have given my contract to the wrong number now their ‘system’ won’t change it back 👌🏻

  • Connaghty Stephen (@Connaghty) reported from Birmingham, England

    @VodafoneUK Have replied to the DM yesterday. I can see you are really quick at reading normal tweets but the DM is still unread. Can someone have a look at this for me to help get my issue sorted. Thanks a mill

  • ChrisSammons_ Chris Sammons #StayHomeSaveLives (@ChrisSammons_) reported from Birmingham, England

    @paulwrightyboy @O2 Problem is, I don’t think any network is working...@tescomobile and @VodafoneUK also having same issue in my house...had no signal for weeks now

  • aforknall AForknall (@aforknall) reported from Birmingham, England

    @danboq @VodafoneUK I must admit I can’t moan about the phone signal, I tend to get full bars. But I’ve never once had 5G, I’m starting to think it that it doesn’t actually exist...

  • MarkBradburn3 Mark Bradburn (@MarkBradburn3) reported from Birmingham, England

    Because @VodafoneUK I am a customer you will be losing. So can someone with common sense sort this out ASAP

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • NatalieFritz18 Natalie Fritz (@NatalieFritz18) reported

    @VodafoneUK Yes. To which I've replied. I should not have to complete another request for my trade-in after having completed it on 21st April. I have followed this up multiple times and there seems to be a problem with your trade-in process.

  • PaulV16005589 Paul V (@PaulV16005589) reported

    @moldovia @VodafoneUK @libdemdaisy Vodafone outsourced customer service to overseas call centres these centres simply can’t cope with complex enquiries because the only understand basic English.

  • SimonTheDude21 Simon 🏴󠁧󠁢󠁥󠁮󠁧󠁿🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@SimonTheDude21) reported

    @VodafoneUK I'm not a customer with you.

  • ZadaTanus Tanus Zada (@ZadaTanus) reported

    @VodafoneUK I was talking to Tom in the Cancellation Team and he just hanged up on me because he didn’t know how to deal with my query. Unbelievable customer service #badcustomerservice

  • rosalynemf Rosalyn Faulds (@rosalynemf) reported

    @parami @VodafoneUK I think that's what we:be got and no complaints. Customer service has been good all the years we've used them although to be honest haven't needed to call them much at all.

  • kiranjoza Kiran Oza (@kiranjoza) reported

    @juliebee You need more data? Any option to buy an unlimited top up for the month? @VodafoneUK might only give you an option to sign up forever though. Getting out of it could be an issue.

  • bradleyea elizabeth bradley (@bradleyea) reported

    @VodafoneUK Thanks, seems issue is with signal in the area, not handset. Four separate devices affected. Have raised it with business technical support team, hopefully will get problem update/fix.

  • Beets7 Ed Beeton (@Beets7) reported

    @VodafoneUK pathetic customer service

  • whoopydeedoo Leah Hunting (@whoopydeedoo) reported

    Shocking service from @VodafoneUK as they want £270 to repair a phone that has just stopped working and it’s not even a year old. How can a @SamsungUK phone not even last 12 months. #fuming @MoneySavingExp

  • freddie_bent Freddie Bent (@freddie_bent) reported

    @VodafoneUK Hi @VodafoneUK Just how many times does our internet have to go down in 3 months since changing to you for us to be able to cancel for free? And no I don't want to contact your support. Just tell me here. How many times. Is 9 or 10 times in 3 months enough?