Vodafone Outage Report in Cradley Heath, Sandwell, England
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Cradley Heath, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Cradley Heath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (61%)
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Phone (14%)
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Wi-fi (13%)
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Total Blackout (9%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Cradley Heath, Sandwell, England
The most recent Vodafone outage reports came from the following cities: Birmingham, West Bromwich, Bromsgrove, Walsall, Oldbury, Bilston, Solihull and Smethwick.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
Internet | |
| Birmingham |
Internet | |
| Birmingham |
Total Blackout | |
| West Bromwich |
Internet | |
| Birmingham |
Internet | |
| Birmingham |
Total Blackout |
Community Discussion
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Vodafone Issues Reports Near Cradley Heath, England
Latest outage, problems and issue reports in Cradley Heath and nearby locations:
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David Ward
(@ADaveWard) reported
from
Wolverhampton, England
@virginmedia My home WIFI is always quicker than when on mobile data. My wife’s @VodafoneUK network always receives first and quicker than your network.
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Sindy
(@SindySkpal) reported
from
Wolverhampton, England
@VodafoneUK had the worst ever customer service from any organisation in the last 24 hours. Have been told I cannot make a complaint as my husband is the account holder. Working in customer services and the financial industry I know that’s not true. I won’t be letting this go
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sonnia wheatley
(@candysonnia) reported
from
Kinvere, England
@VodafoneUK posted our issues and names of staff at customer services on Facebook and getting feedback from loads of unhappy customers, wish I’d known before!! #moneysavingexpert #MartinLewis #itv
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Shaun Jenks 📸📱
(@Shaunjenks) reported
from
Birmingham, England
So @VodafoneUK ‘s 5G network will be coming to sister brand @VOXI_UK later this year! Fantastic!! Although I’m an iPhone guy and it doesn’t seem likely we will see a 5G iPhone until the 2nd half of 2020😔
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G 🦁🦁
(@VapingVillan) reported
from
Bromsgrove, England
@VodafoneUK Data is slow
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Athene Secure
(@AtheneSecure) reported
from
West Bromwich, England
@VodafoneUK - home broadband down over 36 hours, report went in over 24 hours ago and no communication on an eta. I have stayed in all day waiting on a call I was promised. This is crap 'service'!!!!!!
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Neil Atkins
(@NeilNeilatkins1) reported
from
Halesowen, England
Vodafone , what terrible , unbelievable service , my advice , don’t use them , they will not pay for their mistakes.@VodafoneUK @VodafoneGroup @gazettenewsdesk @thetimes
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G 🦁🦁
(@VapingVillan) reported
from
Bromsgrove, England
@VodafoneUK’s internet is abysmal today was slow yesterday as well
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Kerry Weldon
(@Fundove) reported
from
Solihull, England
@ThreeUK customer services and prices are shocking!!! No offers for existing customers!!! Stepdaughter will be moving to @VodafoneUK
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daniel
(@field133) reported
from
Dudley, England
@VodafoneUK so so disappointed in the quality of service prodived every month there is an issue with my bill and I have to spend ages trying to sort it out not good 😥
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Danny Whittle
(@dannybwhittle) reported
from
Birmingham, England
Feels amazing been back on my iPhone! ******* awful phones @sonyxperia @Android don’t know how people do it ! @VodafoneUK ******* awful to! Glad to get back on my @ThreeUK 😍
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Carl Ford 🐝 🏎⚽️🥊
(@TheCarlFord) reported
from
Kinvere, England
I can’t call you because @ThreeUKSupport are providing a crap service and have been for 3 weeks because of a bit of rain! Time to have a chat with @virginmedia @O2 @VodafoneUK I think, neither #Sky not #Three value customers. @Three_Is_Broken
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steve beard
(@steve8454) reported
from
Birmingham, England
@VodafoneUK The sim is for a relative coming over from Spain for a few weeks. I feel I was missold this package. Was told I needed a contract. Never had to do that before.
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Kerry Weldon
(@Fundove) reported
from
Solihull, England
@ThreeUK Collin actually laughing like a child down the phone! Extremely unprofessional!!! Shocking service!!! £28 a month for a sim only! I pay £17.80 with @VodafoneUK handset included!! Unlimited text, calls 4g of Data!
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Sunny
(@kford_red) reported
from
Wolverhampton, England
Attempting to setup a new mobile phone contract with @VodafoneUK is up there with being one of the biggest mistakes of my life. Worst communication skills and customer service I’ve ever come across. 😠 😡 😤
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sonnia wheatley
(@candysonnia) reported
from
Kinvere, England
@VodafoneUK We were supposed to be connected to home broadband which we are still paying for as it’s just a house move there is a problem and nobody is taking ownership or helping as long as you get your money customer service doesn’t matter
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Sindy
(@SindySkpal) reported
from
Walsall Wood, England
@VodafoneUK A wonderful lady called Yasmin helped me yesterday. She is a credit to your company. Sadly the only person who helped and resolved the issue. You have lost my custom however
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Ste Moseley
(@Ste_Moseley) reported
from
Willenhall, England
@VodafoneUK 2 days without calls and data. Support first fobbed it off ‘a known technical issue’, which turned out to be a lie. Now spent over an hour with ‘technical’ support telling me how to reset network settings and wait 40 minutes for it to work (which it won’t!) 😡
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thetrees
(@thetrees80) reported
from
Birmingham, England
Maybe I am getting misty eyed in my old age, but I have received some really professional customer service this week. Achmed @VodafoneUK Victoria @RoyalLondon & the cabin crew of @wizzair flight W61807 all please take a bow
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Andrew Dickinson
(@agdickinson) reported
from
Solihull, England
@markwilsonit @VodafoneUK That’s a problem I’ve had on mobile lines also. My wife gave permission but they ignore it. Bye bye Vodafone. Rather annoying
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Lis 🌸🏵🌺🌷🌼
(@Lisinthenorth) reported
hi @VodafoneUK was on chat almost an hour requesting my pac code. Told it would be sent by sms - no text recieved. I don't have time for chat again. can you help?
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Greg, 1 G; Not the Baker🥐
(@GHS_ZA) reported
@DnyLdn Who are you with? We got home Sunday after a week away to find @VodafoneUK #SuperFast900 is down, took 2 days to tell us "it's external to your property" but not yet fixed w no solution. Family going nuts!
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Exiled Wolf
(@exiledwolf) reported
After being reassured by @VodafoneUK support that they'd repair the device under warranty, I sent it back a week ago and today they have today emailed me to say it's not under warranty. Very unhappy, the device is clearly not as described and not fit for purpose.
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Vince
(@VModifiedMind) reported
@VodafoneUK I did… And you don’t - because multiple responses completely missed the point. It magically fixed 7h 40m ago… after being broken everywhere from 10am yesterday… and you spent all of yesterday denying the issue via every support channel - and not just to me!
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Vince
(@VModifiedMind) reported
@VodafoneUK Well… could I politely suggest if you don’t want customers to feel that way, that you start getting some clueful support, and stop actively spending your time denying network issues exist, when it’s bleedingly obvious they did all day, and stop blaming “local” issues or my SIM!
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Robert Elston
(@robertelston) reported
@VodafoneUK To the store as I had to escalate the issue. 5. The store agreed with me that it had come in perfect condition and escalated. 6. Wasn’t allowed a copy of that escalation. 7. Was told today they have no copy of that escalation as if it’s urgent it takes 5 working days!!
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Vince
(@VModifiedMind) reported
@VodafoneUK You really didn’t understand or help. You just frustrated by trying troubleshooting steps that were not relevant. What route is there to get support from you that doesn’t involve boilerplate rubbish like it’s your sim or device when it blatantly isn’t and wasn’t?!?
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Ronnie Random
(@041a16d9c34cd91) reported
@VodafoneUK Why is it acceptable to leave an area without any phone signal for 6 weeks, and not even to attempt to make a repair or update your customers with what's going on, even following complaints? Customers rely on 4g in rural areas to be able to work... 1/
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Robert Elston
(@robertelston) reported
@VodafoneUK In summary, why I think your service sucks 1. Took my phone in under warranty with battery not working. 2 you took so long delivering from your store it was out of warranty. 3. Then was told it had a cracked screen and said I must be mistaken when I said it didn’t. 4. Went back
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Vince
(@VModifiedMind) reported
@VodafoneUK …what is the point of you having any form of “support” because you don’t seem to have anyone capable of helping people with issues that aren’t the most basic problems, and you have clearly no network monitoring for non-RAN issues.