Vodafone Outage Report in Cradley Heath, Sandwell, England
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
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E-mailProblems in the last 24 hours in Cradley Heath, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Cradley Heath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (61%)
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Phone (14%)
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Wi-fi (13%)
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Total Blackout (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Cradley Heath, Sandwell, England
The most recent Vodafone outage reports came from the following cities: Birmingham, West Bromwich, Willenhall, Bromsgrove, Walsall, Oldbury, Bilston, Solihull and Smethwick.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
Internet | |
| Birmingham |
Internet | |
| West Bromwich |
Internet | |
| Birmingham |
Phone | |
| Willenhall |
Phone | |
| Willenhall |
Phone |
Community Discussion
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Vodafone Issues Reports Near Cradley Heath, England
Latest outage, problems and issue reports in Cradley Heath and nearby locations:
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thetrees
(@thetrees80) reported
from
Birmingham, England
Maybe I am getting misty eyed in my old age, but I have received some really professional customer service this week. Achmed @VodafoneUK Victoria @RoyalLondon & the cabin crew of @wizzair flight W61807 all please take a bow
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Sunny
(@kford_red) reported
from
Wolverhampton, England
Attempting to setup a new mobile phone contract with @VodafoneUK is up there with being one of the biggest mistakes of my life. Worst communication skills and customer service I’ve ever come across. 😠 😡 😤
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sonnia wheatley
(@candysonnia) reported
from
Kinvere, England
@VodafoneUK Thankyou to mamood for giving us the full names of both manage and Mohammed in customer service who have not dealt with our issue and not calling back to resolve when promised we now have their details for the small claims court for the work we have lost
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steve beard
(@steve8454) reported
from
Birmingham, England
@VodafoneUK The sim is for a relative coming over from Spain for a few weeks. I feel I was missold this package. Was told I needed a contract. Never had to do that before.
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Sindy
(@SindySkpal) reported
from
Walsall Wood, England
@VodafoneUK A wonderful lady called Yasmin helped me yesterday. She is a credit to your company. Sadly the only person who helped and resolved the issue. You have lost my custom however
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Danny Whittle
(@dannybwhittle) reported
from
Birmingham, England
Feels amazing been back on my iPhone! ******* awful phones @sonyxperia @Android don’t know how people do it ! @VodafoneUK ******* awful to! Glad to get back on my @ThreeUK 😍
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sonnia wheatley
(@candysonnia) reported
from
Kinvere, England
@VodafoneUK posted our issues and names of staff at customer services on Facebook and getting feedback from loads of unhappy customers, wish I’d known before!! #moneysavingexpert #MartinLewis #itv
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Sindy
(@SindySkpal) reported
from
Wolverhampton, England
@VodafoneUK had the worst ever customer service from any organisation in the last 24 hours. Have been told I cannot make a complaint as my husband is the account holder. Working in customer services and the financial industry I know that’s not true. I won’t be letting this go
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brad©
(@BradAllen23) reported
from
Halesowen, England
@VodafoneUK hi, I am having problems accessing My account, I can log in but that’s all. Can’t view anything. Tried the email button, saying my number isn’t Vodafone. Yet you have billed me and taken money.
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sonnia wheatley
(@candysonnia) reported
from
Kinvere, England
@VodafoneUK We were supposed to be connected to home broadband which we are still paying for as it’s just a house move there is a problem and nobody is taking ownership or helping as long as you get your money customer service doesn’t matter
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Neil Atkins
(@NeilNeilatkins1) reported
from
Halesowen, England
Vodafone , what terrible , unbelievable service , my advice , don’t use them , they will not pay for their mistakes.@VodafoneUK @VodafoneGroup @gazettenewsdesk @thetimes
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David Ward
(@ADaveWard) reported
from
Wolverhampton, England
@virginmedia My home WIFI is always quicker than when on mobile data. My wife’s @VodafoneUK network always receives first and quicker than your network.
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Andrew Dickinson
(@agdickinson) reported
from
Solihull, England
@markwilsonit @VodafoneUK That’s a problem I’ve had on mobile lines also. My wife gave permission but they ignore it. Bye bye Vodafone. Rather annoying
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sonnia wheatley
(@candysonnia) reported
from
Kinvere, England
@VodafoneUK never received such #terriblecustomerservice still not sorted our broadband out that we are currently paying for!! Passed from 4 different people at both helpline AND shop, been promised 2 call backs which haven’t happened wish I’d stayed with #EE. #avoid #vodaphone
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daniel
(@field133) reported
from
Dudley, England
@VodafoneUK so so disappointed in the quality of service prodived every month there is an issue with my bill and I have to spend ages trying to sort it out not good 😥
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Kerry Weldon
(@Fundove) reported
from
Solihull, England
@ThreeUK customer services and prices are shocking!!! No offers for existing customers!!! Stepdaughter will be moving to @VodafoneUK
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Shaun Jenks 📸📱
(@Shaunjenks) reported
from
Birmingham, England
So @VodafoneUK ‘s 5G network will be coming to sister brand @VOXI_UK later this year! Fantastic!! Although I’m an iPhone guy and it doesn’t seem likely we will see a 5G iPhone until the 2nd half of 2020😔
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RSJH
(@RebekahHadleyx) reported
from
West Bromwich, England
So after 9 years, @VodafoneUK you have just lost yourself a loyal customer 😶
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Ste Moseley
(@Ste_Moseley) reported
from
Willenhall, England
@VodafoneUK 2 days without calls and data. Support first fobbed it off ‘a known technical issue’, which turned out to be a lie. Now spent over an hour with ‘technical’ support telling me how to reset network settings and wait 40 minutes for it to work (which it won’t!) 😡
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Kerry Weldon
(@Fundove) reported
from
Solihull, England
@ThreeUK Collin actually laughing like a child down the phone! Extremely unprofessional!!! Shocking service!!! £28 a month for a sim only! I pay £17.80 with @VodafoneUK handset included!! Unlimited text, calls 4g of Data!
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Pete
(@pingpongpeterg) reported
@VodafoneUK @360Art_Design This is beyond stupid - the replacement of humans with supposed AI and machine learning before it’s anywhere near ready (it probably will never be)
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Rachel Hickman
(@HickmanRach) reported
@GeorgeMonbiot @VodafoneUK Also had a terrible experience with Vodafone, didn’t put a cap on my dongle & charged me hundreds for going over my data limit by a tiny amount. No text or warning whatsoever & their app showing my data usage was broken. Felt like a deliberate strategy to trip people up
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scooby 🦊
(@lyndyloobyloo) reported
@GeorgeMonbiot @VodafoneUK Having very similar issues at the moment, contract cancelled in May, still taking money from account. Have now cancelled DD/SO at bank. Waiting now for debt collection letters. Absolute crap customer service. Never again 😡
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Suzie - Conscientiously Fashioned
(@Suzie_Sews) reported
@GeorgeMonbiot @VodafoneUK My mum was charged double to continue with Virgin when my step-dad died. 🥹 She ended account-similar issues.I think she had to write in the end, I know it was very stressful for her.Then when trying to start with another provider I had to help - extremely time consuming. 🤨
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Andy Gibson
(@nwex) reported
@VodafoneUK @GeorgeMonbiot And there's the problem - "drop us a DM via our BOT". Wasting time talking to a computer.
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Melanie Boyden 🌿
(@melboydenwrites) reported
@GeorgeMonbiot @VodafoneUK This is awful! We had the same with @virginmedia after my dad passed away. They kept trying to take monthly DD when we had his accounts frozen, because he was not around to pay them. Started getting late payment charges. Reason for late payment on THEIR letter - deceased!!!
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poppy maclean
(@Poppymac53) reported
@VodafoneUK @RD03157723 Reading this, I will never use vodaphone again…..appalling behaviour…
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Dr Stephen Nightingale
(@PimRoad) reported
@GeorgeMonbiot @VodafoneUK ripped me off back in 2005. I've never used them or recommended them since. @VirginMediaCorp pulled a similar stunt in 2018: never again!
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athena mandis
(@Athena_Mandis) reported
@Daisybelll @GeorgeMonbiot @VodafoneUK Banks do. Why can’t all companies that require you to pay them for a service?
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Vodafone UK News Centre
(@vodafoneuknews) reported
@JMacOfBuxton @davpol8112 Sorry to hear that Jennifer. I'm forwarding your message to our customer care team @VodafoneUK who should be able to help.