3 (Three)

3 (Three) Outage Report in Ynysybwl, Rhondda Cynon Taf, Wales

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Ynysybwl, Wales

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Ynysybwl and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Ynysybwl, Rhondda Cynon Taf, Wales 06/23/2024 04:50

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (54%)

    Internet (54%)

  2. Phone (19%)

    Phone (19%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. Wi-fi (11%)

    Wi-fi (11%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Ynysybwl, Rhondda Cynon Taf, Wales

The most recent 3 (Three) outage reports came from the following cities: Tonypandy, Cardiff, Bridgend, Hengoed, Merthyr Tydfil and Pontypridd.

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City Problem Type Report Time
United KingdomTonypandy Internet
United KingdomCardiff Internet
United KingdomBridgend E-mail
United KingdomHengoed Wi-fi
United KingdomCardiff Internet
United KingdomCardiff Phone

Community Discussion

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3 (Three) Issues Reports Near Ynysybwl, Wales

Latest outage, problems and issue reports in Ynysybwl and nearby locations:

  • gordonpr1c3 Gordon Price (@gordonpr1c3) reported from Cardiff, Wales

    @ThreeUKSupport Shouldn't the message read, Hi, valued customer, we are super busy right now, please try again later? Or something other than we are closed?

  • abbie_hunt abbie (@abbie_hunt) reported from Cardiff, Wales

    @ThreeUK I had to change my data to ‘3G’ as advised from your in store staff, because the network is so slow atm.

  • richjrawlings RR (@richjrawlings) reported from Coychurch Lower, Wales

    @ThreeUKSupport Hi Jordanna. The signal is not always 1 bar as this fluctuates when I move to different areas of Bridgend. So this is not a SIM or Device issue, this is to do with the signal/antennas in each area.

  • Tyronephill1 Tyrone (@Tyronephill1) reported from New Tredegar, Wales

    @ThreeUK absolute joke of a customer service team, doing work in the area that ended a week ago to make my services better apparently, now I have no reception at all and £150 a month goes from our household to you cretins

  • TweetterRoss Ross Maisey (@TweetterRoss) reported from Church Village, Wales

    Wow @ThreeUK @ThreeUKSupport is such a poor company!! Awful service and the customer service is the worst I’ve ever dealt with. I will never deal with these ever again!!

  • MatthewJB1978 Matthew J B (@MatthewJB1978) reported from Cardiff, Wales

    @SteffRidderwall @666hazard @chrisaarongrima @ChelseaFC @nikefootball @ThreeUK I don’t it just came up on my timeline and it looked awful just my opinion I’m sure some will like it

  • TweetterRoss Ross Maisey (@TweetterRoss) reported from Church Village, Wales

    @ThreeUK Extremely annoyed with your service. Been a customer for many years and have two lines. Tried to upgrade and was told a price. I asked was there any upfront costs to be told no At the end of the call I was asked for £90. Livid and will be leaving

  • TweetterRoss Ross Maisey (@TweetterRoss) reported from Church Village, Wales

    @ThreeUKSupport Incredible customer service NOT!!!

  • Champers_88 Charmaine (@Champers_88) reported from Cardiff, Wales

    @ThreeUKSupport I’m having issues when people are calling me sometimes it says number invalid. Any suggestions?

  • Dariogutier Darío Gutier (@Dariogutier) reported from Cardiff, Wales

    @ThreeUKSupport Yeah and the problem was still there, my phone was changed because apparently was the phone and the problem is still here! It’s been 2 years contract in hell!! I can’t wait to finish it

  • DjGiggsy Giggsy (@DjGiggsy) reported from Pontypridd, Wales

    @djphilg101 @ThreeUK You should have 5G down with you now, 4G is good up here tbf

  • alunT Alun Thomas (@alunT) reported from Cardiff, Wales

    @ThreeUK I have just had the worst customer service experience I have ever had. My knowledge of your products and services was much better than your staff. Also, TV noise un background made it hard to understand the Glaswegian accent and adviser 2 spoke fast and did not listen 😡

  • TweetterRoss Ross Maisey (@TweetterRoss) reported from Church Village, Wales

    @ThreeUKSupport Extremely annoyed with your service. Been a customer for many years and have two lines. Tried to upgrade and was told a price. I asked was there any upfront costs to be told no At the end of the call I was asked for £90. Livid and will be leaving

  • christianfclark Christian Clark (@christianfclark) reported from Cardiff, Wales

    @ThreeUKSupport Have been with @ThreeUK for years and always been very happy with service. However since renewing to a 24 month contract and 5G getting turned on, my service has been absolutely terrible. Terrible or no 3G/4G, calls cutting out or failing. 1/2

  • ffion_sb 𝕱𝖋𝖎𝖔𝖓 𝕾𝕭 (@ffion_sb) reported from Cardiff, Wales

    @ThreeUK are lowkey the best network, just changed my contract and I’m paying £11 a month for all you can eat data, unlimited texts and calls 👀

  • TrystanOwens drunkmuppet (@TrystanOwens) reported from Cardiff, Wales

    @ThreeUKSupport can I make a complaint as recently you always seem to have problems in my area which is impeding my services.

  • Dariogutier Darío Gutier (@Dariogutier) reported from Cardiff, Wales

    @ThreeUKSupport Is the same whit whatever I do. Every area I’m going specially when is crowded around me. I have changed SIM cards, phone and the problem is still here

  • gingio Shane (@gingio) reported from Cardiff, Wales

    @NathanWyburnArt @Apple I’m having a similar issue and @ThreeUK won’t do anything about it. They told me to download some app which won’t help anyway as it’s unknown caller. I think next step is I’ll be forced to change my number 😐

  • christianfclark Christian Clark (@christianfclark) reported from Cardiff, Wales

    @ThreeUKSupport Yes I usually switch between when my 4G struggles. My calls have been dropping and not working properly too though in a variety of locations.

  • alunT Alun Thomas (@alunT) reported from Cardiff, Wales

    @ThreeUKSupport I’ve just had the worst #customerservice experience I have ever. My knowledge of your products and services was much better than your staff. Also, TV background noise made it hard to understand the Glasgow accent and adviser 2 spoke fast and did not listen 😡

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • DanJDobson Dan Dobson (@DanJDobson) reported

    @ThreeUKSupport I pre-ordered the S21 on 20th Jan and it was due to arrive on 26th Jan. Three promised twice this week it would be arriving, first 29th and then 30th. Found out today that its not arriving and I need to cancel the whole order and then re-order it which would take few more days.

  • maellekabore mae (@maellekabore) reported

    I’ve spent hours and hours in communication with Three, using their slow and inefficient live chat function (phone communication isn’t currently available for this issue apparently) to no avail. Just for them to send me a new SIM card. @ThreeUKSupport @ThreeUK

  • markus_with_k Markus Wulfmeier (@markus_with_k) reported

    @ThreeUKSupport So @ThreeUKSupport does not enable you to leave their services when you do not remember your security details! Essentially billing you endlessly. Is this legal? (reached the support chat - which tells me to reach customer support in different ways which did not work before)

  • maellekabore mae (@maellekabore) reported

    I’ve lost time & valuable documents and data. I went weeks without a SIM card & am now waisting money using a Pay As You Go service which is much less cost efficient than a subscription. All because @ThreeUK can’t fulfill the most basic service they have on offer @ThreeUKSupport

  • CatalinBiceaga Catalin Biceaga (@CatalinBiceaga) reported

    @ThreeUKSupport I received yesterday, but it was issued on 27th jan.,but I don't get it,If I cancelled the order twice ,on the 14th jan and 26th whit your advisors,and the parcel it was sent back on 28th jan.Why the direct debit is set up and the parcel still send it to me.Awful services.

  • marinakeeley1 marinakeeley (@marinakeeley1) reported

    @ThreeUKSupport I have been trying to sort this out via your chat and by calling, but no one seems to be able/willing to help me, also the amount of times I've been disconnected is beyond a joke...

  • the_nerysj Nerys J (@the_nerysj) reported

    Hi @ThreeUKSupport. I’ve been a long time customer with you guys, and upgraded my phone recently. But you guys called me as I was unhappy with my service but I missed it. I still have questions, is there a direct number to your customer service?

  • maellekabore mae (@maellekabore) reported

    @ThreeUKSupport I’ve gone through live chat countless times. I’m struggling to understand why this would bring a different outcome this time. Can I at least be put directly in touch with the complaints team who already know about this issue, rather than re-explain this again to a new operator?

  • ChloeeElainee Chloe Morr (@ChloeeElainee) reported

    @ThreeUK @ThreeUKSupport your customer service and technical services teams are shocking. I have spent over two hours talking to people, lied to by several, and bounced from department to department. And still my issue hasn't been sorted.

  • Shwan_Medes Shwan Medes (@Shwan_Medes) reported

    @ThreeUK So after 4 hours 50 minutes on your online chat, getting bounced from department to department. Is this a game you guys play with customers? Please tell me what we can do. I've been with the Supercharged PAYG team 3 times, the pay as u go 2 times, customer relations 2x