3 (Three) Outage Report in Ynysybwl, Rhondda Cynon Taf, Wales
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Ynysybwl, Wales
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Ynysybwl and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (57%)
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Phone (20%)
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Total Blackout (10%)
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Wi-fi (9%)
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E-mail (3%)
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TV (1%)
Live Outage Map Near Ynysybwl, Rhondda Cynon Taf, Wales
The most recent 3 (Three) outage reports came from the following cities: Cardiff, Hengoed, Pontypridd, Tonypandy and Bridgend.
| City | Problem Type | Report Time |
|---|---|---|
 Cardiff |
Wi-fi | |
| Hengoed |
Internet | |
| Cardiff |
Internet | |
| Cardiff |
Phone | |
| Hengoed |
Internet | |
| Pontypridd |
Internet |
Community Discussion
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3 (Three) Issues Reports Near Ynysybwl, Wales
Latest outage, problems and issue reports in Ynysybwl and nearby locations:
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Matthew J B
(@MatthewJB1978) reported
from
Cardiff, Wales
@SteffRidderwall @666hazard @chrisaarongrima @ChelseaFC @nikefootball @ThreeUK I don’t it just came up on my timeline and it looked awful just my opinion I’m sure some will like it
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Christian Clark
(@christianfclark) reported
from
Cardiff, Wales
@ThreeUKSupport Have been with @ThreeUK for years and always been very happy with service. However since renewing to a 24 month contract and 5G getting turned on, my service has been absolutely terrible. Terrible or no 3G/4G, calls cutting out or failing. 1/2
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𝕱𝖋𝖎𝖔𝖓 𝕾𝕭
(@ffion_sb) reported
from
Cardiff, Wales
@ThreeUK are lowkey the best network, just changed my contract and I’m paying £11 a month for all you can eat data, unlimited texts and calls 👀
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Alun Thomas
(@alunT) reported
from
Cardiff, Wales
@ThreeUK I have just had the worst customer service experience I have ever had. My knowledge of your products and services was much better than your staff. Also, TV noise un background made it hard to understand the Glaswegian accent and adviser 2 spoke fast and did not listen 😡
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Gordon Price
(@gordonpr1c3) reported
from
Cardiff, Wales
@ThreeUKSupport Shouldn't the message read, Hi, valued customer, we are super busy right now, please try again later? Or something other than we are closed?
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Alun Thomas
(@alunT) reported
from
Cardiff, Wales
@ThreeUKSupport I’ve just had the worst #customerservice experience I have ever. My knowledge of your products and services was much better than your staff. Also, TV background noise made it hard to understand the Glasgow accent and adviser 2 spoke fast and did not listen 😡
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drunkmuppet
(@TrystanOwens) reported
from
Cardiff, Wales
@ThreeUKSupport can I make a complaint as recently you always seem to have problems in my area which is impeding my services.
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Suzanne Regan
(@SueRegan73) reported
from
Cardiff, Wales
@ThreeUKSupport hi my daughter had her new phone today with a new SIM card after and upgrade she activated the sim. But there was nothing when trying to into my 3 for new number would let us log in or update password. Kept saying technical error. Is there a problem.
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Giggsy
(@DjGiggsy) reported
from
Pontypridd, Wales
@djphilg101 @ThreeUK You should have 5G down with you now, 4G is good up here tbf
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Charmaine
(@Champers_88) reported
from
Cardiff, Wales
@ThreeUKSupport I’m having issues when people are calling me sometimes it says number invalid. Any suggestions?
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Ross Maisey
(@TweetterRoss) reported
from
Church Village, Wales
@ThreeUKSupport Extremely annoyed with your service. Been a customer for many years and have two lines. Tried to upgrade and was told a price. I asked was there any upfront costs to be told no At the end of the call I was asked for £90. Livid and will be leaving
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alan edwards
(@efwolf359) reported
from
Merthyr Tydfil, Wales
Try to reply to a @ThreeUK text survey about poor service and get a “not delivered” every time. You couldn’t make it up
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abbie
(@abbie_hunt) reported
from
Cardiff, Wales
@ThreeUK I had to change my data to ‘3G’ as advised from your in store staff, because the network is so slow atm.
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Tyrone
(@Tyronephill1) reported
from
New Tredegar, Wales
@ThreeUK absolute joke of a customer service team, doing work in the area that ended a week ago to make my services better apparently, now I have no reception at all and £150 a month goes from our household to you cretins
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RR
(@richjrawlings) reported
from
Coychurch Lower, Wales
@ThreeUKSupport Hi Jordanna. The signal is not always 1 bar as this fluctuates when I move to different areas of Bridgend. So this is not a SIM or Device issue, this is to do with the signal/antennas in each area.
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Shane
(@gingio) reported
from
Cardiff, Wales
@NathanWyburnArt @Apple I’m having a similar issue and @ThreeUK won’t do anything about it. They told me to download some app which won’t help anyway as it’s unknown caller. I think next step is I’ll be forced to change my number 😐
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Ross Maisey
(@TweetterRoss) reported
from
Church Village, Wales
@ThreeUKSupport Incredible customer service NOT!!!
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Ross Maisey
(@TweetterRoss) reported
from
Church Village, Wales
@ThreeUK Extremely annoyed with your service. Been a customer for many years and have two lines. Tried to upgrade and was told a price. I asked was there any upfront costs to be told no At the end of the call I was asked for £90. Livid and will be leaving
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Christian Clark
(@christianfclark) reported
from
Cardiff, Wales
@ThreeUKSupport Yes I usually switch between when my 4G struggles. My calls have been dropping and not working properly too though in a variety of locations.
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Ross Maisey
(@TweetterRoss) reported
from
Church Village, Wales
Wow @ThreeUK @ThreeUKSupport is such a poor company!! Awful service and the customer service is the worst I’ve ever dealt with. I will never deal with these ever again!!
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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CammyBhoy
(@CameonSimpson) reported
@ThreeUKSupport never ever going with 3 again! Nothing but issues since day 1! Tried getting through to customer support number 5 times now and been hung up on 5 times! Absolute joke! Scammers!
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Furison: Code Monkey
(@furison) reported
@ThreeUKSupport Tried all that just now and I get a login page. Once I enter my number it takes me to the my3 homepage and I still can't use the app #
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Drew Williamson
(@DrewWil90248865) reported
@ThreeUKSupport The refund is for an account which three didn’t close and I’m being reimbursed money I paid on an account that wasn’t being used. I have been told over 6 times now it will take 2-3 working days but still isn’t done. This issue needs to be resolved
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WCP
(@White_Conduit) reported
@TechRadarPro @ThreeUK @ThreeUK Our 5G Huawei Rooter has not been working since Sept then all 3's contacts are not responding. Please help. I phoned numerous time, they can't find me or cut off. 61057298 I started thin this is SCUM ?
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Eóin Byrne (he/him/his)
(@byrneeoinm) reported
I would encourage you to listen to my call to customer service @ThreeUK @ThreeUKSupport. I've stayed as calm as I could throughout but you can hear me be as patient as I can be over a 38 minute wait while a member of your team ignores a live call. A complaint is being logged
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Hazey Sunshine
(@hazey_sunshineP) reported
@ThreeUKSupport I checked through my router settings last night and couldn't find an option to do that. I have the Huawei HomeFi Plus. This has been an ongoing intermittent issue for months, what are the plans to fix it and offer compensation? This Q is always ignored 😑
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David Peek
(@P2EKY) reported
@ThreeUKSupport You access the chats and send my bills so I know what’s going on. See how ******* useless your chat idiots are just spewing the same old **** and lies and promises
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Eóin Byrne (he/him/his)
(@byrneeoinm) reported
Afternoon @ThreeUK. I rang your customer care 12 minutes ago and am currently listening to background noise of one of your call agents' homes. No indication of whether or not they plan to pick up their headset and deal with my query. Little help?
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jim jarrrett
(@jim_jarrrett) reported
@ThreeUKSupport As a long stranding 3 customer can you explain why it is impossible to get any sense or action from 3 Support? My only option appears to be court action?
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David Peek
(@P2EKY) reported
@ThreeUKSupport YES I HAVE! Chat again? Are you taking the ******* piss? Just send me my bills you ******* terrible company