3 (Three) Outage Report in Ynysybwl, Rhondda Cynon Taf, Wales
Some problems detected
Users are reporting problems related to: internet, phone and total blackout.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Ynysybwl, Wales
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Ynysybwl and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 28: Problems at 3 (Three)
3 (Three) is having issues since 01:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (54%)
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Phone (19%)
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Total Blackout (17%)
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Wi-fi (7%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Ynysybwl, Rhondda Cynon Taf, Wales
The most recent 3 (Three) outage reports came from the following cities: Cardiff, Blackwood, Aberdare and Tonypandy.
| City | Problem Type | Report Time |
|---|---|---|
 Cardiff |
Internet | |
| Cardiff |
Internet | |
| Cardiff |
||
| Blackwood |
Internet | |
| Cardiff |
Internet | |
| Cardiff |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Ynysybwl, Wales
Latest outage, problems and issue reports in Ynysybwl and nearby locations:
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Alun Thomas
(@alunT) reported
from
Cardiff, Wales
@ThreeUKSupport I’ve just had the worst #customerservice experience I have ever. My knowledge of your products and services was much better than your staff. Also, TV background noise made it hard to understand the Glasgow accent and adviser 2 spoke fast and did not listen 😡
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Ross Maisey
(@TweetterRoss) reported
from
Church Village, Wales
@ThreeUKSupport Extremely annoyed with your service. Been a customer for many years and have two lines. Tried to upgrade and was told a price. I asked was there any upfront costs to be told no At the end of the call I was asked for £90. Livid and will be leaving
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Darío Gutier
(@Dariogutier) reported
from
Cardiff, Wales
@ThreeUKSupport Yeah and the problem was still there, my phone was changed because apparently was the phone and the problem is still here! It’s been 2 years contract in hell!! I can’t wait to finish it
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Ross Maisey
(@TweetterRoss) reported
from
Church Village, Wales
@ThreeUKSupport Incredible customer service NOT!!!
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Shane
(@gingio) reported
from
Cardiff, Wales
@NathanWyburnArt @Apple I’m having a similar issue and @ThreeUK won’t do anything about it. They told me to download some app which won’t help anyway as it’s unknown caller. I think next step is I’ll be forced to change my number 😐
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Gordon Price
(@gordonpr1c3) reported
from
Cardiff, Wales
@ThreeUKSupport Shouldn't the message read, Hi, valued customer, we are super busy right now, please try again later? Or something other than we are closed?
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Cat 🖤
(@MisCatD) reported
from
Cardiff, Wales
@ThreeUK customer service is horrendous
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Tyrone
(@Tyronephill1) reported
from
New Tredegar, Wales
@ThreeUK absolute joke of a customer service team, doing work in the area that ended a week ago to make my services better apparently, now I have no reception at all and £150 a month goes from our household to you cretins
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Christian Clark
(@christianfclark) reported
from
Cardiff, Wales
@ThreeUKSupport Yes I usually switch between when my 4G struggles. My calls have been dropping and not working properly too though in a variety of locations.
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RR
(@richjrawlings) reported
from
Coychurch Lower, Wales
@ThreeUKSupport Hi Jordanna. The signal is not always 1 bar as this fluctuates when I move to different areas of Bridgend. So this is not a SIM or Device issue, this is to do with the signal/antennas in each area.
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Matthew J B
(@MatthewJB1978) reported
from
Cardiff, Wales
@SteffRidderwall @666hazard @chrisaarongrima @ChelseaFC @nikefootball @ThreeUK I don’t it just came up on my timeline and it looked awful just my opinion I’m sure some will like it
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Ross Maisey
(@TweetterRoss) reported
from
Church Village, Wales
Wow @ThreeUK @ThreeUKSupport is such a poor company!! Awful service and the customer service is the worst I’ve ever dealt with. I will never deal with these ever again!!
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Anastassia Cassar
(@Kickassempress) reported
from
Treorchy, Wales
@ThreeUKSupport hi I still have issues today with my phone are they doing work again today. CF42 6lb :(
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Christian Clark
(@christianfclark) reported
from
Cardiff, Wales
@ThreeUKSupport Have been with @ThreeUK for years and always been very happy with service. However since renewing to a 24 month contract and 5G getting turned on, my service has been absolutely terrible. Terrible or no 3G/4G, calls cutting out or failing. 1/2
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drunkmuppet
(@TrystanOwens) reported
from
Cardiff, Wales
@ThreeUKSupport can I make a complaint as recently you always seem to have problems in my area which is impeding my services.
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Alun Thomas
(@alunT) reported
from
Cardiff, Wales
@ThreeUK I have just had the worst customer service experience I have ever had. My knowledge of your products and services was much better than your staff. Also, TV noise un background made it hard to understand the Glaswegian accent and adviser 2 spoke fast and did not listen 😡
-
Ross Maisey
(@TweetterRoss) reported
from
Church Village, Wales
@ThreeUK Extremely annoyed with your service. Been a customer for many years and have two lines. Tried to upgrade and was told a price. I asked was there any upfront costs to be told no At the end of the call I was asked for £90. Livid and will be leaving
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Darío Gutier
(@Dariogutier) reported
from
Cardiff, Wales
@ThreeUKSupport Is the same whit whatever I do. Every area I’m going specially when is crowded around me. I have changed SIM cards, phone and the problem is still here
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jrdn 🏴
(@jrdnphp) reported
from
Tondu, Wales
@ThreeUKSupport CF32 9RJ iPhone X. I drove to Swansea earlier and it was just as bad there too :(
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abbie
(@abbie_hunt) reported
from
Cardiff, Wales
@ThreeUK I had to change my data to ‘3G’ as advised from your in store staff, because the network is so slow atm.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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cmqmimi
(@MinqiCheng) reported
@ThreeUKSupport Hi - the issue has not been fixed despite chatting to customer services multiple times. Can someone pls look into it? I can’t check my allowance or buy add-on or anything on the app and website!
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Yatharth Parashar
(@YatharthParash2) reported
I was genuinely impressed by @ThreeUK network! Not once did my streaming services bugger even at the highest quality but then once I reached London it was surprising that the network was unusable. It’s just bizarre what happened!
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M H Oftadeh
(@MoOftadeh) reported
@ThreeUK Your Data Passport site redirects to your home page. Is this a known issue? Can you please confirm when it’ll be fixed?
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Lu
(@LuSchmoo) reported
@jamesarcherrr @ThreeUKSupport Hello, since normally signal issues are related to a specific area, it sounds like either a defective iPhone 13 or it’s directly related to the Sim card. How long have you had your current one? Sim card that is.
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ⵣ Salem | ⵙⴰⵍⵎ
(@sabzmzm) reported
Just moved to a new flat, @ThreeUK signal is extremely bad i bought a new Vodafone contract and used it a hotspot
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Esme Malpass
(@esme78malpass) reported
@ThreeUKSupport Last time I was told I could cancel but would have to send the router back or be charged for it so I don't understand why its my responsibility to deal with manufactors or your equipment when I have been with u for less then a year and not had the service I'm paying for
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Amnesiasz
(@_Amnesiasz) reported
What is going on with your network? I'm barely getting one bar of signal and my Internet keeps dropping never had any issues prior hell even 5g was working fine I'm in NE29 8NU can you explain yourself? @ThreeUK @ThreeUKSupport
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Nicola
(@DisabledJuanita) reported
@ThreeUKSupport hi, I called you recently to cancel the mobile broadband thing I’ve had for camping since 2018 and you convinced me to take a new contract out with a 4G+ MiFi. Ok so it arrived and it doesn’t work. What should I do? I’m not paying for it.
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Marco Galasso
(@Magiciandomino) reported
@ThreeUKSupport My friends are on the same network and the same issue is with them too. Unfortunately I have an IPhone 12 abs this option to switch to 3G is no longer an option.
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°|• Sir Bill - Retouching - 🅁🅅🄽
(@billgreenwood) reported
@threeuk after about 18 years it's time to say bye. My main number is going elsewhere. Failure to fix the signal in my area after repeated promises to do so has forced this. I've another number still in contact, as the service levels are bad, can I break this without penalty?