3 (Three) Outage Report in Ynysybwl, Rhondda Cynon Taf, Wales
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Ynysybwl, Wales
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Ynysybwl and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (41%)
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Total Blackout (37%)
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Phone (14%)
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Wi-fi (6%)
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E-mail (1%)
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TV (%)
Live Outage Map Near Ynysybwl, Rhondda Cynon Taf, Wales
The most recent 3 (Three) outage reports came from the following cities: Pentre, Aberdare, Caerphilly, Cardiff and Risca.
| City | Problem Type | Report Time |
|---|---|---|
 Pentre |
Internet | |
| Aberdare |
Wi-fi | |
| Caerphilly |
Internet | |
| Cardiff |
Wi-fi | |
| Risca |
Internet | |
| Cardiff |
Phone |
Community Discussion
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3 (Three) Issues Reports Near Ynysybwl, Wales
Latest outage, problems and issue reports in Ynysybwl and nearby locations:
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Suzanne Regan
(@SueRegan73) reported
from
Cardiff, Wales
@ThreeUKSupport hi my daughter had her new phone today with a new SIM card after and upgrade she activated the sim. But there was nothing when trying to into my 3 for new number would let us log in or update password. Kept saying technical error. Is there a problem.
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Alun Thomas
(@alunT) reported
from
Cardiff, Wales
@ThreeUK I have just had the worst customer service experience I have ever had. My knowledge of your products and services was much better than your staff. Also, TV noise un background made it hard to understand the Glaswegian accent and adviser 2 spoke fast and did not listen 😡
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Ross Maisey
(@TweetterRoss) reported
from
Church Village, Wales
@ThreeUKSupport Extremely annoyed with your service. Been a customer for many years and have two lines. Tried to upgrade and was told a price. I asked was there any upfront costs to be told no At the end of the call I was asked for £90. Livid and will be leaving
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Gordon Price
(@gordonpr1c3) reported
from
Cardiff, Wales
@ThreeUKSupport Shouldn't the message read, Hi, valued customer, we are super busy right now, please try again later? Or something other than we are closed?
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Tyrone
(@Tyronephill1) reported
from
New Tredegar, Wales
@ThreeUK absolute joke of a customer service team, doing work in the area that ended a week ago to make my services better apparently, now I have no reception at all and £150 a month goes from our household to you cretins
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Shane
(@gingio) reported
from
Cardiff, Wales
@NathanWyburnArt @Apple I’m having a similar issue and @ThreeUK won’t do anything about it. They told me to download some app which won’t help anyway as it’s unknown caller. I think next step is I’ll be forced to change my number 😐
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𝕱𝖋𝖎𝖔𝖓 𝕾𝕭
(@ffion_sb) reported
from
Cardiff, Wales
@ThreeUK are lowkey the best network, just changed my contract and I’m paying £11 a month for all you can eat data, unlimited texts and calls 👀
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RR
(@richjrawlings) reported
from
Coychurch Lower, Wales
@ThreeUKSupport Hi Jordanna. The signal is not always 1 bar as this fluctuates when I move to different areas of Bridgend. So this is not a SIM or Device issue, this is to do with the signal/antennas in each area.
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Ross Maisey
(@TweetterRoss) reported
from
Church Village, Wales
Wow @ThreeUK @ThreeUKSupport is such a poor company!! Awful service and the customer service is the worst I’ve ever dealt with. I will never deal with these ever again!!
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Giggsy
(@DjGiggsy) reported
from
Pontypridd, Wales
@djphilg101 @ThreeUK You should have 5G down with you now, 4G is good up here tbf
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Darío Gutier
(@Dariogutier) reported
from
Cardiff, Wales
@ThreeUKSupport Is the same whit whatever I do. Every area I’m going specially when is crowded around me. I have changed SIM cards, phone and the problem is still here
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Alun Thomas
(@alunT) reported
from
Cardiff, Wales
@ThreeUKSupport I’ve just had the worst #customerservice experience I have ever. My knowledge of your products and services was much better than your staff. Also, TV background noise made it hard to understand the Glasgow accent and adviser 2 spoke fast and did not listen 😡
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drunkmuppet
(@TrystanOwens) reported
from
Cardiff, Wales
@ThreeUKSupport can I make a complaint as recently you always seem to have problems in my area which is impeding my services.
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Ross Maisey
(@TweetterRoss) reported
from
Church Village, Wales
@ThreeUKSupport Incredible customer service NOT!!!
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Charmaine
(@Champers_88) reported
from
Cardiff, Wales
@ThreeUKSupport I’m having issues when people are calling me sometimes it says number invalid. Any suggestions?
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Matthew J B
(@MatthewJB1978) reported
from
Cardiff, Wales
@SteffRidderwall @666hazard @chrisaarongrima @ChelseaFC @nikefootball @ThreeUK I don’t it just came up on my timeline and it looked awful just my opinion I’m sure some will like it
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Christian Clark
(@christianfclark) reported
from
Cardiff, Wales
@ThreeUKSupport Have been with @ThreeUK for years and always been very happy with service. However since renewing to a 24 month contract and 5G getting turned on, my service has been absolutely terrible. Terrible or no 3G/4G, calls cutting out or failing. 1/2
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Ross Maisey
(@TweetterRoss) reported
from
Church Village, Wales
@ThreeUK Extremely annoyed with your service. Been a customer for many years and have two lines. Tried to upgrade and was told a price. I asked was there any upfront costs to be told no At the end of the call I was asked for £90. Livid and will be leaving
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Christian Clark
(@christianfclark) reported
from
Cardiff, Wales
@ThreeUKSupport Yes I usually switch between when my 4G struggles. My calls have been dropping and not working properly too though in a variety of locations.
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abbie
(@abbie_hunt) reported
from
Cardiff, Wales
@ThreeUK I had to change my data to ‘3G’ as advised from your in store staff, because the network is so slow atm.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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jane hill
(@janehil87663131) reported
@andy2hill @ThreeUKSupport @Ofcom Same thing happened to me when I renewed contract. Instead of agreed £10 charge, was billed £25! Couldn’t refund me, so said they’d credit my account over the next 3 months! 3 seem happy to take money upfront, but as keen to pay back! Terrible customer service
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Andreas Mamplekos
(@mablekos) reported
why for the past couple of months the signal for @ThreeUK in #chislehurst area is horrendous. What changed?
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Andy Hill
(@andy2hill) reported
@ThreeUKSupport Like I said in my tweet, I have already raised on a call today with your agent. The really frustrating bit is that she can see the offer I’ve accepted but says she can’t do anything until after the bill triggers tomorrow. This means I have to make yet another call! Just so poor
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Oli
(@1__7__0) reported
@ThreeUKSupport @hardlywalking Lies, I’ve just been on the phone to technical support and they said esim isn’t available and doesn’t exist
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Gifty Akuamoah
(@GiftyAkuamoah1) reported
@ThreeUKSupport Hi, I filled in the form yesterday morning to port my number over from O2. What time will my number be switched over because my O2 sim is still working and hasn't lost signal yet.
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Chris Stock
(@ChrisStock91) reported
@ThreeUKSupport I need my account details updating to read Christopher so the store can issue me a sim today or I need to cancel the contract and have the phone collected please. The service I have received has been appalling so this is my last hope before I cancel.
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Helen McGuinness
(@helen66b) reported
@ThreeUKSupport Are their known network issues my mifi has gone down and wont reconnect?
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Graeme03
(@Graeme03) reported
@ThreeUKSupport Hi Mark, thanks for your reply. After 90 mins I had to ring off. I rang back again and it is clear your customer service staff have no idea about the customer has gone away process. I am no further forward.
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Sam
(@samtheaspie) reported
@ThreeUKSupport my service has been dire since Friday can you tell what what’s happening?
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Graeme03
(@Graeme03) reported
@ThreeUKSupport Hi Mark, the disaster continues. The number I was given by your branch manager in Sunderland should not have been shared and that department cannot help. Back on hold to customer services. 40 mins in. Chat feature is no better.