3 (Three) outages and service status in Ynysybwl, Wales
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- 3 (Three) generated 0 outage signals in the last 24 hours around Ynysybwl, including 0 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Phone.
- Internet (67%)
- Wi-fi (17%)
- Phone (17%)
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Ynysybwl, Wales
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Ynysybwl, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Ynysybwl, Wales
The most recent 3 (Three) outage reports came from the following cities: Cardiff, Aberdare, Blackwood, Pentre, Tonypandy, and Pontypridd.
| City | Problem Type | Report Time |
|---|---|---|
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Wi-fi | 11 days ago |
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Internet | 14 days ago |
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Internet | 18 days ago |
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Internet | 20 days ago |
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Phone | 24 days ago |
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Internet | 26 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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3 (Three) Issues Reports Near Ynysybwl, Wales
Latest outage, problems and issue reports in Ynysybwl and nearby locations:
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alan edwards (@efwolf359) reported from Merthyr Tydfil, WalesTry to reply to a @ThreeUK text survey about poor service and get a “not delivered” every time. You couldn’t make it up
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Alun Thomas (@alunT) reported from Cardiff, Wales@ThreeUKSupport I’ve just had the worst #customerservice experience I have ever. My knowledge of your products and services was much better than your staff. Also, TV background noise made it hard to understand the Glasgow accent and adviser 2 spoke fast and did not listen 😡
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Ross Maisey (@TweetterRoss) reported from Church Village, Wales@ThreeUKSupport Incredible customer service NOT!!!
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Geraint Herbert (@Gezitsme) reported from Cathays, Wales@ThreeUKSupport hi. I’ve been with you and few months and i’m really struggling with signal when indoors. Today I had two bars of 5G and couldn’t load anything. Later went to full bar 4G and same issue. Have videos to show if helpful.
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Mike Anthony Moreno (@TheMMEvent) reported from Cardiff, WalesAnother day where @ThreeUK fails to provide decent phone service. I’ve got full signal but yet my services is so slow. #whatamipayingfor
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Charmaine (@Champers_88) reported from Cardiff, Wales@ThreeUKSupport I’m having issues when people are calling me sometimes it says number invalid. Any suggestions?
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Gordon Price (@gordonpr1c3) reported from Cardiff, Wales@ThreeUKSupport Shouldn't the message read, Hi, valued customer, we are super busy right now, please try again later? Or something other than we are closed?
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Anastassia Cassar (@Kickassempress) reported from Treorchy, Wales@ThreeUKSupport hi is work happening again today here as I've lost signal. CF42 6lb
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🏴 Stuart 🏴 (@welsh_stu) reported from Caerphilly, Wales@JohnDubyaUK @ThreeUK Yeah they’re all in such a rush to get 5G out, they just seem to have given up on trying to get 4G sorted out. At least show me I’ve got a crap signal, don’t pretend it’s all full speed and awesome.
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Clare Owen (@ClareO74) reported from Cardiff, Wales@ThreeUK Not great service! Look after your loyal customers #loyalcustomersmeannothing 😡
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Suzanne Regan (@SueRegan73) reported from Cardiff, Wales@ThreeUKSupport hi my daughter had her new phone today with a new SIM card after and upgrade she activated the sim. But there was nothing when trying to into my 3 for new number would let us log in or update password. Kept saying technical error. Is there a problem.
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Giggsy (@DjGiggsy) reported from Pontypridd, Wales@djphilg101 @ThreeUK You should have 5G down with you now, 4G is good up here tbf
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hi i’m matthew (@matthewthowells) reported from Cardiff, Wales@ThreeUK @ThreeUKSupport I don't usually have good experiences with customer support calls, but tonight's call was one of the best I've had. Finally, staff that I can clearly hear and understand. Unfortunately I am moving on from Three but your staff tonight were excellent. 👍
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abbie (@abbie_hunt) reported from Cardiff, Wales@ThreeUK I had to change my data to ‘3G’ as advised from your in store staff, because the network is so slow atm.
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Christian Clark (@christianfclark) reported from Cardiff, Wales@ThreeUKSupport Have been with @ThreeUK for years and always been very happy with service. However since renewing to a 24 month contract and 5G getting turned on, my service has been absolutely terrible. Terrible or no 3G/4G, calls cutting out or failing. 1/2
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Anastassia Cassar (@Kickassempress) reported from Treorchy, Wales@ThreeUKSupport hi I have no signal at the moment and I was wondering if there was any maintenance going on here. Cf42 6lb
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Alun Thomas (@alunT) reported from Cardiff, Wales@ThreeUK I have just had the worst customer service experience I have ever had. My knowledge of your products and services was much better than your staff. Also, TV noise un background made it hard to understand the Glaswegian accent and adviser 2 spoke fast and did not listen 😡
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Anastassia Cassar (@Kickassempress) reported from Treorchy, Wales@ThreeUKSupport Thanks for letting me know, when I rang three earlier they said no work was happening which made me panic thinking my phone was broken :(
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Ross Maisey (@TweetterRoss) reported from Church Village, WalesWow @ThreeUK @ThreeUKSupport is such a poor company!! Awful service and the customer service is the worst I’ve ever dealt with. I will never deal with these ever again!!
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Ross Maisey (@TweetterRoss) reported from Church Village, Wales@ThreeUKSupport Extremely annoyed with your service. Been a customer for many years and have two lines. Tried to upgrade and was told a price. I asked was there any upfront costs to be told no At the end of the call I was asked for £90. Livid and will be leaving
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Ketan (@Ketan08933200) reported@ThreeUKSupport anyone working today been trying to call your customer service department to upgrade keeps saying closed?!
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Bjørn Ivar Teigen Monclair (@bjornivart) reportedTried this today! When it works its great. Login experience needs some work, I had to log in 3 times on an 11 hour flight, but I'm sure that'll get sorted. @ThreeUK @Starlink
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james marshall (@jamesma34307397) reported@franchaela_x @ThreeUK @ThreeUKSupport Very rarely have issues but this week since Monday (bank holiday) been bad to say the least
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mark (@deligatedgeek) reportedSome scammers called pretending to be @ThreeUK. I played along. First red flag is @ThreeUK calling me about bad service. Second red flag was the urgency and rush. Last red flag was asking to click yes on a notification on my phone to get a new sim card 1/
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Nicky Davis (@maisydaisy) reported@ThreeUK why are your customer service team so unhelpful. Asked a question about a recent issue over 30 minutes ago…still no help
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Henry Haw Haw (@sussex_henry) reportedNEVER enter into a contract with @ThreeUK. Happy to share how they do not adhere to their own returns policy!
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Matt Hayes 🇮🇪 (@matthayesthfc) reported@panks_79 @ThreeUKSupport My current phone is broken, but you've saved me. There was a separate section of the Three website for pay-as-you-go 🙈 Which is weird, because I've had to go through an entire different page to buy the same phone I was trying to buy anyway haha Thanks Craig!
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John2903McFadden (@john175m) reported@ThreeUK Please confirm when network issues in wa7 2tg will be resolved please
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Jonny_Milmer (@Jonny_Milmer) reportedWhat on earth is going on with @ThreeUK in East London. Absolutely dreadful service. Has been awful for weeks now. Time to swap to EE I think.
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Louise Adams (@LouiseAdams79) reported@ThreeUK I’m trying to contact three as I have received a bill in someone else’s name to my address. I am not a three customer.