3 (Three) Outage Report in Winlaton, Gateshead, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Winlaton, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Winlaton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (41%)
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Total Blackout (37%)
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Phone (14%)
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Wi-fi (6%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Winlaton, Gateshead, England
The most recent 3 (Three) outage reports came from the following cities: Newcastle upon Tyne and Gateshead.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Gateshead |
Phone | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Washington |
Internet |
Community Discussion
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3 (Three) Issues Reports Near Winlaton, England
Latest outage, problems and issue reports in Winlaton and nearby locations:
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Sam
(@purplelime) reported
from
South Shields, England
@rutty_uk @ThreeUK Cheers, some decent plans/prices there. Was always a bit concerned about them not having a help number but I think most networks do it all on social media anyway.
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Bootsy
(@19bootsy68) reported
from
Dunston, England
@ThreeUK the complaint was made...and surprise surprise no reply. Your Indian call centre workers were not at all helpful passing us from pillow to post.. they actually made things worse @ThreeUKSupport links they sent never worked. It's been a total shambolic joke. #threeuk
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GLORY.
(@gloriasibz) reported
from
Newcastle upon Tyne, England
@ThreeUKSupport @ThreeUKSupport I’m actually so annoyed and the service I’ve received in the past month or has been absolutely atrocious. If anyone is thinking of joining 3 network please don’t they’re a joke who rip off their customers and the service is a joke!
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Darren Dixon
(@OfficialDicka) reported
from
Leadgate, England
@s_whitham @ThreeUK @educationgovuk I get the best signal on Three Mobile when other people I know get a crap signal. You might want to do some simple research on signal strength were you use it most before committing to another provider.
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Andrew 🏳️🌈
(@Stoddy75) reported
from
Seaton Delaval, England
@ThreeUKSupport @ThreeUKSupport That’s not working, says please try later. These issues having been going on all week, how much longer are they going on for? My internet access is barely useable.
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Andy Kane
(@andrewkane80) reported
from
Newcastle upon Tyne, England
@ThreeUKSupport @ThreeUK Terrible service when trying to upgrade phone. Placed order on 16th January for delivery 26th January. Still no phone, waited for issue to be resolved before trying again, but still can't be done.....
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Bootsy
(@19bootsy68) reported
from
Dunston, England
@ThreeUKSupport No...and it looks an impossible task to get his refund he is rightly owed. The Indian advised my Godfather he should claim the 2 month payments for the service he never had back from his bank...or credit someone else's 3 account for John to get the fefund from them.
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Julie 'Jules' Walker
(@Colins_kitten) reported
from
Newcastle upon Tyne, England
@ThreeUK your app is busted and has been for weeks now! Forgotten password and it says it has sent an email or text and I never get one. Have tried 6 or 7 times now. Your live chat doesn't work on the app either. Not impressed!! May leave for a company that can make a working ap
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GLORY.
(@gloriasibz) reported
from
Newcastle upon Tyne, England
@ThreeUKSupport @ThreeUK honestly I’m tired of your customer advisors transferring me to complaints when I have not suggested that I want to speak to complaints team. The queue wait is absolutely ridiculous to begin with. They should be able to try and resolve the solution first
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Rachel Eleanore Wright
(@ShxdowHerondale) reported
from
Seaton Delaval, England
@ThreeUK can you fix this internet connection please in Whitley Bay area, the connection is so bad I cant even use my 4G data 🤯🤬
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Bootsy
(@19bootsy68) reported
from
Dunston, England
@Nathan_McMillan @ThreeUK @intuMetrocentre Yep... I feel a bit bad as I said to John that the plug in WiFi router from 3 might be the easiest thing he'd need...then for he to go through all that stress, having to see his doctor makes me feel guilty especially when he was trying to cheer me up when I was nearly killed.
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Bootsy
(@19bootsy68) reported
from
Dunston, England
@Nathan_McMillan @ThreeUK @intuMetrocentre The kid who went into me on the bike stopped and profusely apologised..the truck driver carried on... I was in such a state of shock I couldn't even lose my temper with the kid on the bike i basically got to my feet and hurried home. I've never slept properly or ate.
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Andrew 🏳️🌈
(@Stoddy75) reported
from
Seaton Delaval, England
@ThreeUKSupport Hello, any idea how long the works are going on for in NE25 0JF as I’ve had rubbish signal for days? I only have 3 mobile and broadband at home, so I’ve been severely affected by this. Websites don’t load properly and streaming is like being back on dialup.
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Andrew 🏳️🌈
(@Stoddy75) reported
from
Seaton Delaval, England
@ThreeUKSupport Hello, any idea how long the works are going on for in NE25 0JF as I’ve had rubbish signal for days? I only have 3 mobile and broadband at home, so I’ve been severely affected by this. Websites don’t load properly and streaming is like being back on dialup.
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japred chiu
(@japredchiu) reported
from
South Shields, England
@ThreeUK please hear me. I called your customer service coz I have been receiving 2-3 mbps. This is far what u promise 25-35. I never had this speed. They told me to use the chat options rather than call. Still no answer. I queue on your store for almost 2 hours to solve this but
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Andrew 🏳️🌈
(@Stoddy75) reported
from
Seaton Delaval, England
@ThreeUKSupport Hello, any idea how long the works are going on for in NE25 0JF as I’ve had rubbish signal for days? I only have 3 mobile and broadband at home, so I’ve been severely affected by this. Websites don’t load properly and streaming is like being back on dialup.
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Dezy Ward
(@DezyByers33) reported
from
Washington, England
@ThreeUK service is appalling like.... i ring you up told to i have to go 20 mile to the nearest shop. Get there and your systems are down. Waste of journey and time
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GLORY.
(@gloriasibz) reported
from
Newcastle upon Tyne, England
@ThreeUKSupport @ThreeUK I understand the circumstances that are going on right now, it’s already difficult not being able to speak to an advisor over the phone. You can’t be dismissing a customer when they’ve contacted for help.
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CannyDeku
(@CannyDeku) reported
from
Whitley Bay, England
2nd day of limited internet service in NE262JF area @ThreeUKSupport any updates on this? Soons I move into ne25 area it’s back to its usual self but that’s 10 min drive away.
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Andrew 🏳️🌈
(@Stoddy75) reported
from
Seaton Delaval, England
@ThreeUKSupport is the app and my3 service down? I am unable to access either.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Jasmin Chowdhury
(@ChowdhuryJasmin) reported
Not sure how many other customers are being wrongly charged big amounts by @ThreeUK allegedly for some third party apps. In middle of a cost of living crisis this is totally unacceptable and unfair way to treat customers.
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Sammii Brown
(@sammiib420) reported
@ThreeUKSupport can someone please get back to me? I ordered a phone on contract from you in December. Its still not been delivered, Dpd parcel says it never left the depot, your customer service team claim its been delivered but it was being delivered to the store..help!!
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Sammii Brown
(@sammiib420) reported
@ThreeUKSupport It was an s22 ultra, it was meant to be delivered to a 3 store, they haven't recieved it, but customer services claim dpd said its been delivered, but the parcel number given, shows it hasn't moved from the depot since 22/12/2022...Im being charged for the contract...
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Sammii Brown
(@sammiib420) reported
@ThreeUKSupport The best they advised was to cancel the contract and apply for a new one. But if I do that I end up paying £20 more per month for the phone, and I've lost out on the Samsung offer for £300, that I was eligible for after purchasing the phone when I did. I'm really unhappy 😭
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torikeogh1978
(@torikeogh1978) reported
@ThreeUKSupport I posted a tweet and you responded quickly wanting to resolve issue. Now you are not responding at all.! Do you not want to give me the £100 credit offered any longer?
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Karen Redfern
(@KarenRedfern2) reported
@ThreeUK Just spent precious holiday on a live chat regarding a complaint. I am a long-standing customer who switched to you originally because of Go Roam. You have just pushed me into an ‘upgrade’ which is no such thing as Go Roam is now an extra and expensive option.
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Karen Redfern
(@KarenRedfern2) reported
Shoddy customer care @ThreeUK Just be up front and tell all customers you are not offering Go Roam under the same conditions - this is a significant change.
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PG8
(@PedriG8) reported
@wills_bear @ThreeUKSupport I have this problem for two weeks now in Lincoln, I can’t even play anything or download anything because the download speed doesn’t even go above 5Mbps for the 5G home broadband. So frustrated and when I call them they say they are working on it.
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JonAlx.
(@jonalx7) reported
@ThreeUKSupport Only after a replacement or upgrade for a faulty ZTE 801 hub, nothing major really, but its impossible for anyone to complete this task! It’s been a nightmare, very shoddy and poor customer service beyond belief.This is why you lose customers!
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Cassy Becker-Smith
(@CassyBSmith) reported
@ThreeUKSupport Yeah they say that every time (up to 5 attempts now - and i have copies of correspondence to prove that) but it never happens. Not sure who’s lying here - is it you and your customer services team or is it the admin folks who are supposed to fulfil these requests?