3 (Three) Outage in Wheathampstead, Hertfordshire, England

Just had an issue and I needed to speak to someone urgently from @ThreeUK and the customer service and speed and communication was awful. The guy I spoke to sounded like he was in his car being an Uber driver.

@ThreeUKSupport @ThreeUK Hi, I've tried making a phonecall to Australia however when calling it said I had to make a payment so I did (twice) and still having the same issue so you've basically just taken £20 from me for no reason - can you refund me please?

@ThreeUK Worse Network out there! Your customer service is a joke. Since I’ve joined had nothing but problems slow internet, poor coverage and when I’ve tried to get in contact with a manger just passed about and being fobbed off with poor excuses.

@ThreeUKSupport is there a network problem in Luton as i have zero coverage and emergency calls only?

Seems I'll be upgrading to another Huawei mobile from @ThreeUK as Samsung has let me down once again on it's performance

Seems I'll be upgrading to another Huawei mobile from @ThreeUK as Samsung has let me down once again on it's performance

Hey @ThreeUKSupport when will youbget the home broadband issue fixed? Power it all down turn it on stays connected for a minute then all devices say no internet connection. This is the second day now!!

@ThreeUKSupport LU3 1AZ and LU5 4SB. Calls very frequently fails of drops or very slow Data in these areas over the past week but a lot less problems elsewhere. Using iPhone 7 Plus, tried rebooting and does not resolve calls and data issues at the above postcodes areas. Call fails with 3 beebs

@ThreeUKSupport I’ve had zero network for the past 3 hours what’s happened

@ThreeUK Day three of receiving a tiny amount of signal on iPhone 11 Pro Max. I’m able to receive calls but my browser tells me no signal. The same as Speedtest. Your advice will be welcomed.

Hi @ThreeUK I have absolutely no signal when going around London?????? Again, how many times is this gonna happen 🙃

not had signal in my house on my phone since March @ThreeUK please sort your customer service out

@ThreeUK I had a contract with @ThreeUK I have warts experience with them. I cancelled my contract. Still they took my money. Send me a letter saying mistakenly took my money they gonna send me back it's been 4 months now they didn't send it. It's very poor service they have got

@ThreeUK ! Your agent just threw me out of a live chat because I made a complaint. THREE cancelled my DD twice now, charged me more for not having a DD and have now cancelled contract. I kept to MY end of the contract. When will you pay ME?

@ThreeUK what is going on with ur data lately mine is being really slow and normally it’s very fast

@ThreeUKSupport Still broken. Still on 'try later' every single time I've tried later.

Wake up to another morning of no service from @virginmedia @ThreeUK please get 5G rolled out so I can cancel this awful service.

@ThreeUK absolutely fed up of the abysmal service I get with my broadband. It simply doesn’t work. Was promised a speed in the store, ive never even got half. Constantly dropping out. Time to change back to @virginmedia

@ThreeUK my internet is not working and I pay everymoth £72.13 for a unlimited internet. Please Could you fix it. Thanks

@ThreeUKSupport I did this all earlier with your customer support and was told I had two choices, wait until 09/21 or buy out my contract. Sooo again paying for something that doesn’t work.

@ThreeUK Hi, I have 2 phones with you and I cannot get the three app on either to work, is there an issue and if so what/when is the fix? Thanks

@ThreeUK this network is the worst I've EVER EVER had. Brand new top of range phone and signal keeps dropping out, got to turn off mobile data every so often to get it going again, care to explain this issue please? Its not a @SamsungMobile issue, already been into shop

@MacmasterThe @ThreeUKSupport Data passports are not working for me in Italy either. 3 are of no use at all.

@davidgerrard1 @ThreeUKSupport I’ve the same problem in Italy for the second day running.

@ThreeUK be prepared for one angry bloke. New note 20 and signal is the WORST I've ever ever had, had it into @SamsungMobile shop and everything is right. Its this network for some reason. Any explanation please?

@ThreeUKSupport Two - three working days has now passed as promised and guess what? No Jiffy bag. Another promise broken from three. Chris please advise?

@ThreeUK I've had issues with your network for months even with a booster you said I required which reinforced that your network isn't fit for purpose! I will be complaining everyday now you ripped me off!

@ThreeUKSupport Can you please tell waibhav to not contact me as he called me today harassing me about what am I going to do with my complaint. I dont appriciate three advisors harassing me at all!

@ThreeUKSupport @slippyss Can you help me with an email address to forward my complaintS? Big S not a typo l have many for each of my four4 contracts

@ThreeUK Three is a fraudulent network that facilitates scams!