3 (Three) Outage in Wanstead, Greater London, England

@ThreeUKSupport I cancelled my SIM order with you a few weeks as the SIM never arrived - and your customer service responding to that episode was pretty dire. Now you’ve sent me a bill for £5.33 with no explanation. This is vexing. Can you help?

not had signal in my house on my phone since March @ThreeUK please sort your customer service out

Thank you @ThreeUK @ThreeUKSupport far always being unprofessional and disrespectful on your chats. Not even to mention the 1hr long waiting on the customer service call than never gets answered. I was tricked in a contract and promised no network issues and all i experience...

...Is problems. Surely this is a breach of contract, considering you are ot providing the service I am paying for? Try invest more on training your customer service staff! @ThreeUK @ThreeUKSupport

@ThreeUK I had a contract with @ThreeUK I have warts experience with them. I cancelled my contract. Still they took my money. Send me a letter saying mistakenly took my money they gonna send me back it's been 4 months now they didn't send it. It's very poor service they have got

Does anyone know a good U🇬🇧 phone provider that isn’t @ThreeUK. 8+ years loyalty and the worst service everrrrrrrr. I can’t.

@ThreeUKSupport never experienced anything this bad... shameful, been in a store for 2 hours and 3 minutes to get a new phone.. the guys working in the shop are calling 3 customer services like the public and can’t get through..it’s mental and disgusting

@ThreeUKSupport Thanks for your help. I'll try tomorrow. Like I said I don't trust the IVR I got to today, but I've made a payment just in case and it did it has accepted it. I hope you could check it

@ThreeUKSupport I’m very unhappy you’re canceling my broadband 6 months into a 12 month contract. I wouldn’t have been able to cancel at this point. You should satisfy your obligations. 4 days of disruption when I’m trying to work from home is unacceptable.

@ThreeUKSupport We have done all the usual potential fixes: moving it about, playing with settings, ensuring nothing is interfering with the signal etc etc. Your tech team isn’t calling back when they say they will. I have half a mind to throw the thing at a brick wall.

@ThreeUKSupport Yeah still have my 5 contracts took it's time too sort out since it's outage on the 23/03/20 with some blips no and again but would help to sort old issues out before trying to get new things done first if you get my drift older customers should be more of a priority I think

@ThreeUK And a lot of **** happened no service no help where were you quick to take payments try to sell 5g but not sort out 4g problems so any answers to that I don't think so only reply was blamed it on the corono virus bad enough with the conspiracy of 5g being bad what a joke 🤣🤣🙈

Damn this is ugly as hell... time for @nikefootball to hire some new designers. Oh and @ThreeUK for a new logo 🤮 @Nike

@ThreeUKSupport Having to dive into settings to be able to use my phone is a joke. Your capacity should be enough. Long term customer now looking for a new network...

@ThreeUKSupport Still broken. Still on 'try later' every single time I've tried later.

@Victoria__Wai @virginmedia @ThreeUK @SkyUK Yes I was with BT at my last house but when moved no phone line and as under lockdown no engineer could come so had to go Virgin but last 5 weeks...apparently fibre but speed is appalling and then today! Never again

Wake up to another morning of no service from @virginmedia @ThreeUK please get 5G rolled out so I can cancel this awful service.

Now I being told to wait another two days for a PUK code so no phone for 4 days! This is a shambles for a customer who has paid on time every time their over priced tariff!! @threeuk this is unacceptable! I’ve already put in a complaint with the ombudsman- absolute disgrace

Absolutely sick and tired of @ThreeUK no consistent network for a year. Over charging me on boosters that should’ve been removed 6 month ago. Having to stop my direct debit as none of the staff was able to sort this for over a month, being refused to speak to a manager 1/2

Don't want to cause dismissal. All deserve a second chance. I think @ThreeUK could help Cara with training, care for the public & taking her to workshops where she is taught to treat people in a kind, respectful way Your clients would nt have to go through this horrible situation

@ThreeUKSupport Are there any network issues in the Stourport area

Been with @O2 for 4 months. I’ve had 6 months Amazon prime video and now 6 months Disney+ for free. Was with @ThreeUK for 10+ years never got more than £5 free cards/pasty with wuntu. And my bills are over £5 cheaper with 3x the data 👌

@joekrishnan @ThreeUK I wouldnt mind @ThreeUK sorting me out...... with decent signal once in a while

@ThreeUKSupport @A138967 I just joined have the same problem... Everything is taken so long to load... Sw18 2QG

@ThreeUKSupport hi jenn, no haven’t been able to get connected at all since i landed last night, am currently using public wifi to tweet you. i’ve reset my network settings, taken sim out & put back in, nothing. i’m in romania, have been here before w same number w no issues. what else can i do?

@merlinmarra @virginmedia @ThreeUK Not affiliated with either company. Is your 3 sim showing no service or is your number still on 3?

@ThreeUKSupport hi i am abroad in a go roam location, roaming is on and yet i have no service, so can’t even access my 3 account or app. this is urgent i need to be able to use my phone!

@ThreeUKSupport hi i am abroad in a feel at home location, roaming is on and yet i have no service, so can’t even access my 3 account or app. this is urgent i need to be able to use my phone! unacceptable

@ThreeUKSupport Yes. Been in touch with your technical support numerous times., the latest being tonight. We've tried everything suggested to us by them. Makes not a blind bit of difference

@ThreeUKSupport Your customer support is atrocious