3 (Three) Outage in Uckfield, East Sussex, England

People are getting too worked up about 5G IMHO given that I didn’t even see any 4G between London Bridge and Haywards Heath this evening. Maybe fix that first ( @ThreeUK )

@ThreeUKSupport Been like it since she'll last year. It's not my sim, not my phone, it's outage that is showing on your website.. it's says we have a fault and we need to go onto private land to fix. 9 months is a long time @Ofcom

@ThreeUKSupport Shit. Bingo. For all 12 excuses. @Ofcom @Three_Is_Broken

@brightonsnapper @VodafoneUK They are all robbing us blind. @ThreeUK selling 4g when it's not working. Hope you get it sorted.

@FredStreams @ThreeUK Mate, three has been failing me for the last year... every time I tried to get answers I just get a shit loop, makes me feel they don’t care about their customer reach

@ThreeUKSupport So what chat team told me is wrong then.. told me it works on any phone on your network no limitations to having to purchase a limited phone from yourselves. @Three_Is_Broken

Once again I’m in central Hove with full 4G signal and @ThreeUK fails to allow me load anything more than text.... @Three_Is_Broken #useless

@ThreeUKSupport Brighton town centre. slow internet all December. during busy "shopping" hours...games...festivals..etc. Marathon

@theTunnelBear is there an issue using your service on @virginmedia - first time using their internet and I can’t access your website and my bear won’t activate (HTTPS error is thrown rather than a direct blocking notification) think @ThreeUK are also blocking your website

@ThisIsHaden @WildViper_ @ThreeUK HOLY SHIT HADEN 😂🤣😂🤣

Looks like I've been hit by the @ThreeUK network outage and can only see anything when I'm using our Wi-Fi at home. If I don't respond to anything, that's why.

@saltdeanra hi there I will like to know if I’m the only one having problems with phone signal with @ThreeUK this is insupportable to get problems like that once a month!!

@ThreeUK your website won’t let me cancel my data add on, just says ‘service unavailable’ finding it impossible to get through to someone on phone, just directs me to your app which also doesn’t work. Gonna cancel my contract if you charge me for this add on

@ThreeUKSupport BN1, 2 and 3 areas in Brighton, Central London just doesn’t really work most times or it’s just really slow. It’s the same in Brighton especially lately, it just gives up at parts of the day and it struggles to connect I’ve got an iPhone 8 but it happened with my 6 too

@ThreeUKSupport Speed is fine, he issue is it frequently drops out altogether.

@ThreeUKSupport Can't speak for anyone else. Have tried off/on, remove/replace sim, don't know how to reset network settings.

@Paul_Doc @AmyFisherSA @ThreeUK I think they’re cutting costs with bandwidth. In a city with lots of users, you’re sharing limited bandwidth. The 3G network is less congested so ends up being faster. I wouldn’t mind if it was a temporary issue, but it’s been like this for 18 mths & seems to be getting worse.

@stuartpalombo @ThreeUK Haha no way.. worst network ever. Overpriced and out of touch.

@AmyFisherSA @ThreeUK It’s always like this.. I never have 4G switched on because it’s so awful. Other friends on Three say the same.

@ThreeUKSupport Thanks for clearing that up. That wasn’t explained on the website. The problem with the carousel means you have to wait to get your luggage on arrival. I’ll test it out though in two weeks and let you know!

Not impressed @ThreeUKSupport I’ve been sent a brand new iPhone which wont turn on or do anything and now the support team told me they won’t speak to me for “sometime” and hung up. #three #iPhone

@ThreeUKSupport Just showing that your staff just said I won't have to pay any bills. Awesome. So free service from now on.

@BillmonitorBiz you latest recommendations seem broken and @ThreeUKSupport refuse to accept these for existing customers or force a number change

@Rachel0ates @ThreeUK Can I complain about them. While I have unlimited data, I cannot set up a hotspot and the coverage I get where ever I go is the worst I've ever had of any network.

@ThreeUKSupport Thanks for the interest and being keen to help! I’m home now, and I’ve got WiFi. Everything okay at my postcode 😊 Not going to kill someone today I guess 😂

@ThreeUK and @ThreeUKSupport seem to be continuing with their #SucksToBeYou response to coverage issues in Central London.

Just spent 45mins on the phone with Scot from the Glasgow. Same old same old. Also hung up on me. At least this man had the decency to say he was going to hang up on me. Passport in hand, changing my Saturday plans to go to the @ThreeUK store in Brighton.

@stef @O2 @ThreeUK @ThreeUKSupport To be fair, I had no problems with them up to this point. When ther service works, it works just fine. But when you have a problem, it's like this every time. "Computer Says No" at every turn.

And absolute comedy of errors for such a tiny issue. This is how it is to be a @threeUksupport @threeUk customer. Farcical. Avoid. Avoid. Avoid.

@ThreeUK Hey, will you support eSims on iPhones in the future?

@ThreeUKSupport waste of time going to Majestic wines to get a free can... guess what the code is not working!!

@hollieenelsonn @Three_Is_Broken @ThreeUK Yes!!! I never used to have an issue with three which is why I went back to them. Regret it now. In an emergency I have to use a friends phone to contact help 🙄

@Aceil @tomhashemi @ThreeUK @MsSMoreau Only useful if you can actually use the unlimited data. A full tank of petrol is no good if your car doesn't have any wheels. **Never been good at analogies

@ThreeUKSupport hey , could you cancel my contract

@2point4bikes @AdamPrice5438 @ThreeUK Yeah definitely the SIM or weather. Not their network. Anything but their network

@themightyquo @ThreeUK You're not the first and won't be the last. We won't be far behind you. Counting down the days!

@crossey86 @Slybacon123 @ThreeUK When I use web chat or have to call them and the systems are down - I do wonder if they're using their own network to 'try' and run a business 🤔

@3Luser @ThreeUKSupport Yeah, but it would help if I had actually received a bill to explain it...

@lawrance_beccy @ThreeUK They are absolutely useless. They come out with the same scripted rubbish every time you contact them. Have customer service advisors who don't understand a word of what you are saying. Yes they always blame it on your phone. You could have the latest phone and they will say it.

@ThreeUKSupport The model is the IPhone XR, I’ll try restarting the phone but I’ve already tried that a few times. Before I got that text it was perfect but since then it has been either so slow you can’t use it properly or not working at all

@ThreeUKSupport Day 5 with no mobile data despite full signal, and despite moving across the South East of England and into London. And yes I have spoken to your support. "5G upgrade issues". Now looking at switching provider.