3 (Three) Outage in Uckfield, East Sussex, England

@juderogers @ThreeUK Either your phone or simcard. Never the network

It's really not #real5g if your with @ThreeUK ... Only network to not offer usable 4g or Wificalling @Three_Is_Broken @Three_COO

@Three_Is_Broken @ThreeUK They are using 4g b/w for their 5g network.. can't use 3g as freq to low

@Three_Is_Broken Like the idiot who said we will compensate you so you don't have to pay any bills... I'm still getting water, electric and @ThreeUK bills... Chat was logged and made public

@ThreeUK is now the only mobile network that doesn't offer all customers #wificallng. Only ones who are tied down to a headset from them

People are getting too worked up about 5G IMHO given that I didn’t even see any 4G between London Bridge and Haywards Heath this evening. Maybe fix that first ( @ThreeUK )

@ThreeUKSupport Been like it since she'll last year. It's not my sim, not my phone, it's outage that is showing on your website.. it's says we have a fault and we need to go onto private land to fix. 9 months is a long time @Ofcom

@ThreeUKSupport Shit. Bingo. For all 12 excuses. @Ofcom @Three_Is_Broken

@brightonsnapper @VodafoneUK They are all robbing us blind. @ThreeUK selling 4g when it's not working. Hope you get it sorted.

@FredStreams @ThreeUK Mate, three has been failing me for the last year... every time I tried to get answers I just get a shit loop, makes me feel they don’t care about their customer reach

@ThreeUKSupport So what chat team told me is wrong then.. told me it works on any phone on your network no limitations to having to purchase a limited phone from yourselves. @Three_Is_Broken

Once again I’m in central Hove with full 4G signal and @ThreeUK fails to allow me load anything more than text.... @Three_Is_Broken #useless

@ThreeUKSupport Brighton town centre. slow internet all December. during busy "shopping" hours...games...festivals..etc. Marathon

@theTunnelBear is there an issue using your service on @virginmedia - first time using their internet and I can’t access your website and my bear won’t activate (HTTPS error is thrown rather than a direct blocking notification) think @ThreeUK are also blocking your website

@ThisIsHaden @WildViper_ @ThreeUK HOLY SHIT HADEN 😂🤣😂🤣

Looks like I've been hit by the @ThreeUK network outage and can only see anything when I'm using our Wi-Fi at home. If I don't respond to anything, that's why.

@saltdeanra hi there I will like to know if I’m the only one having problems with phone signal with @ThreeUK this is insupportable to get problems like that once a month!!

@ThreeUK your website won’t let me cancel my data add on, just says ‘service unavailable’ finding it impossible to get through to someone on phone, just directs me to your app which also doesn’t work. Gonna cancel my contract if you charge me for this add on

@ThreeUKSupport BN1, 2 and 3 areas in Brighton, Central London just doesn’t really work most times or it’s just really slow. It’s the same in Brighton especially lately, it just gives up at parts of the day and it struggles to connect I’ve got an iPhone 8 but it happened with my 6 too

@ThreeUKSupport Speed is fine, he issue is it frequently drops out altogether.

@ThreeUKSupport Can't speak for anyone else. Have tried off/on, remove/replace sim, don't know how to reset network settings.

@Paul_Doc @AmyFisherSA @ThreeUK I think they’re cutting costs with bandwidth. In a city with lots of users, you’re sharing limited bandwidth. The 3G network is less congested so ends up being faster. I wouldn’t mind if it was a temporary issue, but it’s been like this for 18 mths & seems to be getting worse.

@stuartpalombo @ThreeUK Haha no way.. worst network ever. Overpriced and out of touch.

@AmyFisherSA @ThreeUK It’s always like this.. I never have 4G switched on because it’s so awful. Other friends on Three say the same.

@ThreeUKSupport Thanks for clearing that up. That wasn’t explained on the website. The problem with the carousel means you have to wait to get your luggage on arrival. I’ll test it out though in two weeks and let you know!

Not impressed @ThreeUKSupport I’ve been sent a brand new iPhone which wont turn on or do anything and now the support team told me they won’t speak to me for “sometime” and hung up. #three #iPhone

@ThreeUKSupport Just showing that your staff just said I won't have to pay any bills. Awesome. So free service from now on.

@BillmonitorBiz you latest recommendations seem broken and @ThreeUKSupport refuse to accept these for existing customers or force a number change

@Rachel0ates @ThreeUK Can I complain about them. While I have unlimited data, I cannot set up a hotspot and the coverage I get where ever I go is the worst I've ever had of any network.

@ThreeUKSupport Thanks for the interest and being keen to help! I’m home now, and I’ve got WiFi. Everything okay at my postcode 😊 Not going to kill someone today I guess 😂

@ThreeUK and @ThreeUKSupport seem to be continuing with their #SucksToBeYou response to coverage issues in Central London.

Just spent 45mins on the phone with Scot from the Glasgow. Same old same old. Also hung up on me. At least this man had the decency to say he was going to hang up on me. Passport in hand, changing my Saturday plans to go to the @ThreeUK store in Brighton.

@stef @O2 @ThreeUK @ThreeUKSupport To be fair, I had no problems with them up to this point. When ther service works, it works just fine. But when you have a problem, it's like this every time. "Computer Says No" at every turn.

And absolute comedy of errors for such a tiny issue. This is how it is to be a @threeUksupport @threeUk customer. Farcical. Avoid. Avoid. Avoid.

@ThreeUK Hey, will you support eSims on iPhones in the future?

@ThreeUKSupport waste of time going to Majestic wines to get a free can... guess what the code is not working!!

@ThreeUKSupport 537kbps that's still 0.5mb per second connection, not 4.25! You are throttling and bottlenecking everything! I used to get 20+mb years ago with 3G! I never get more than 1 or 2 mbps for the last two years. I hate you & hate your internet speeds. I hope you go bankrupt 🤮😡 @ofcom

@ThreeUK I've been scammed by a company who pick only on three customers and take £40 from your bill without even going on to anything. Three wont sort this out, I've been in a queue today waiting for customer services since 10.21am it's now 2.34pm and I'm still 13th!

@ThreeUKSupport 537kbps that's still 0.5mb per second connection speed, not 4.25! You are throttling and bottlenecking everything! I used to get 20+mb years ago with 3G! I never get more than 1 or 2 mbps for the last two years. I hate you & hate your internet speeds. I hope you go bankrupt 🤮😡

@ThreeUKSupport Thanks. That has been the problem. Each time I've been told a credit has been applied, it hasn't (this will be the 4th time). Problem is when you have to wait for the next bill to see if it's actually been applied this time, if it isn't, it can't be applied until the next bill..

@ThreeUKSupport hi I cant seem to cancel add ons on my app or online please help

@ThreeUKSupport You could give me all the money back I have paid for such a shoddy service. It is unbelievable how you are still trading.

Consistently terrible customer service and support from @ThreeUK @ThreeUKSupport

@ThreeUKSupport absoloute joke of a system never using these again! Shambles

@ThreeUKSupport any problems with broadband no connection in Pembrokeshire today

@ThreeUKSupport 4g broadband no signal rebooted still nothing. Seeing increased reports of issues can you confirm there is an issue