3 (Three) Outage Report in Sharnbrook, Bedford, England
Problems detected
Users are reporting problems related to: internet, total blackout and phone.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Sharnbrook, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Sharnbrook and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 03: Problems at 3 (Three)
3 (Three) is having issues since 04:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (41%)
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Total Blackout (37%)
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Phone (15%)
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Wi-fi (6%)
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E-mail (2%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Sharnbrook, England
Latest outage, problems and issue reports in Sharnbrook and nearby locations:
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Paul Blanchard
(@paulwrblanchard) reported
from
Cranfield, England
@ThreeUKSupport hello. I can’t seem to get any support from the website or the phone help desk either. My contract was up for renewal and in 2017 and you have been charging me £60 a month for 2gb data and unlimited calls which I see I can now get for £11 a month.
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Craig🧨
(@DiamondHatter) reported
from
Bedford, England
@ThreeUK set up your 5g broadband this morning. Had a good signal and 5g connection 200mb+ speed. Now signal has dropped to poor, 4g connection and 2mb speed.... Router in the same place!
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Rod Dunbar
(@rod_dunbar) reported
from
Burton Latimer, England
@ThreeUKSupport @ThreeUK i can’t believe i can talk to someone and get offered a free upgrade then ring back in ten mins to accept the offer then told that they can’t do it !! have 2 contacts with you for 8 years and i am now cancelling them both !! terrible service
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Craig Hawker
(@CraigHawker) reported
from
Wellingborough, England
@ThreeUKSupport Only to cancel the insurance and to request the refund. As far as I can tell there's not much point in ruining one of your call centre staff's nights.
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Jonathan K
(@PR_UK) reported
from
Bedford, England
@ThreeUKSupport MK410SL, iPhone 12 Pro, also have an iPad Pro with a prepaid Three sim also same slow speeds. Thanks.
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Hannah Brown
(@aneartohearhlb) reported
from
Langford, England
If anyone is wondering who is the worst phone company for #CustomerService just head to @ThreeUK Absolutely disgusting, that’s if you can get through.
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Craig Hawker
(@CraigHawker) reported
from
Wellingborough, England
"I know you don't want insurance, so we'll give you 30 days free and it'll auto-cancel before renewal". I should have known that was going to go wrong. After two separate calls to @ThreeUK I think I am now getting a refund. Hopefully an accident rather than shady practice. 😕
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johnd090157
(@johnd090157) reported
from
Stanwick, England
So after 2 hours trying to contact @ThreeUKSupport I am told can’t cancel contract and call back in a few weeks. Appreciate current difficulties but you are well prepared to sell me one. Why do I have keep paying past contract end date. Will I get a refund.
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James
(@_JamesN) reported
from
Bedford, England
@ThreeUKSupport Yeah it’s back to normal now.. it was how you dealt with my request for help that was the issue
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Paul
(@PAULDREWERY) reported
from
Bedford, England
Just wondering why you’ve never done e top up swipe cards so if you get a top up in shops the credit goes on your phone, would be easier for people like my uncle who don’t use internet or understand a computer voice @ThreeUKSupport @ThreeUK
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Gillian Butterworth
(@bltbuttie) reported
from
Rushden, England
@ThreeUKSupport we have been having connection issues with both our mobile Broadband and 4 g on phones so no WiFi and I’ve used most of my data on the 4 mobile phones we have in the house! What is going on with your service I’m still paying for ?
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χΔΝĿΔΜ
(@xanlam) reported
from
Wellingborough, England
@virginmedia ...Whereas other providers do. .@ThreeUK, for example, lead the way when it comes to roaming. Couple that with not offering existing customers the best deal when it comes to renewing their contract and you’ve just lost a customer.
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Ste Too
(@SteToo69) reported
from
Bromham, England
@ThreeUK absolutely shocking level of service in the 3 Bedford store. 14 years a customer - Gone! Hello @O2 :)
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Roy Long
(@Roy_Long) reported
from
Clapham, England
Anybody else using @ThreeUKSupport network for their phone? Mine won't make calls and downdetector says there is an issue. No acknowledgement of this on the 3 website.
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Angry Hedgehog litter picking
(@NyuOtaku) reported
from
Marston Moretaine, England
@ThreeUKSupport Thank goodness I did. But you should correct what kind of training this people receive. They let you down and give really bad image to your company.
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johnd090157
(@johnd090157) reported
from
Stanwick, England
I appreciate there is a major pandemic at present. However I have tried contacting #Threeuk to find out my account details for a lap top so I can find out when to cancel it. No staff to help and the app is useless. Strangely there are staff happy to chat about a new phone.
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Angry Hedgehog litter picking
(@NyuOtaku) reported
from
Marston Moretaine, England
@ThreeUK your customer service was useless and a liar. Incompetents
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Craig Hawker
(@CraigHawker) reported
from
Wellingborough, England
@ThreeUKSupport I try to never assume malice if there's the possibility that something just went wrong due to human error, but "accidentally" tacking on insurance when someone point blank told you that they didn't want it is not "disappointing" and excused with an emoji.
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Jess Adams
(@JessLeighA) reported
from
Kettering, England
@PeterJRoycroft @ThreeUK i didn’t get one either, im on smarty which uses 3 network. guess we will just be blissfully ignorant when it comes to our demise
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Fabio
(@fabsilvestre92) reported
from
Bedford, England
Not to be horrible but I feel like I have dial up broadband on this phone @ThreeUK
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Jane Woods 💙
(@jane_janewoods) reported
@ThreeUKSupport Hi Jen, I had a PAYG but decided to change to pay monthly. Tried to move my phone number to new sim but in the end it didn’t happen as Three had issued the new contract in the wrong name. Asked them to cancel the pay monthly contract and reinstate my PAYG, still waiting!
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Rosina
(@Rosina14866975) reported
@ThreeUKSupport I’ll keep trying that link but I gave up with it before because it’s never been available it always says try again later. But I’ll keep trying. Thank you
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David Berry
(@David_I_Berry) reported
@dougmcneall @ThreeUK I'm with vodafone, sim only and have no issues. I've been streaming video calls regularly and remote SSH / X11 sessions via tethering without issue since March last year (poor wifi signal in conservatory), 30 - 40 GB / month typically. No comments on good vs evil.
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Joanna - The world in my pocket
(@OanaRoua) reported
Can anyone advise how can I take legal action against @ThreeUK? It's been a year since they have wrongfully put a note on my credit score which is still active, and a year in which they just refuse to help and take it off. @CitizensAdvice @CISASUK
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☘🇮🇪☘
(@NorthOFtheCity_) reported
Ever since I left @ThreeUK and took my number to my new provider every day I get fraud calls? Never had them b4,coincidence? HMRC,national insurance,fraud with my bank.defo sold my details.
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Tommy
(@magneticmule) reported
@ThreeUKSupport We tried contacting you via phone. We were kept on the phone for an hour in total. No one responded. I have been through this. By law you are required to give your customers valid ways to cancel their contract. You havent done this.
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Stacey Smith
(@Oinkdesign) reported
@ThreeUKSupport I had to ring in the end and I should have been put through to the finance team but I've been cut off... Not the best customer service
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Pete
(@gonnella) reported
from
Woodley, England
@ThreeUKSupport Customer service have sent me one, and it’s up and running.
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Dr Doug McNeall
(@dougmcneall) reported
@msaunby @ThreeUK It’s a PAYG contract that I assume they don’t want to support anymore, so they’re just putting up the prices and harvesting them if you don’t notice.
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Jonathan
(@JHerronBJJ) reported
@ThreeUKSupport I haven't answered as its registering as a spam call, as I've said, I've never had an account with 3. Do you recognise the number is listed in my first message?