3 (Three) Outage Report in Sharnbrook, Bedford, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
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E-mailProblems in the last 24 hours in Sharnbrook, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Sharnbrook and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (43%)
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Total Blackout (37%)
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Phone (12%)
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Wi-fi (7%)
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E-mail (1%)
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TV (%)
Community Discussion
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3 (Three) Issues Reports Near Sharnbrook, England
Latest outage, problems and issue reports in Sharnbrook and nearby locations:
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johnd090157
(@johnd090157) reported
from
Stanwick, England
So after 2 hours trying to contact @ThreeUKSupport I am told can’t cancel contract and call back in a few weeks. Appreciate current difficulties but you are well prepared to sell me one. Why do I have keep paying past contract end date. Will I get a refund.
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johnd090157
(@johnd090157) reported
from
Stanwick, England
I appreciate there is a major pandemic at present. However I have tried contacting #Threeuk to find out my account details for a lap top so I can find out when to cancel it. No staff to help and the app is useless. Strangely there are staff happy to chat about a new phone.
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Roy Long
(@Roy_Long) reported
from
Clapham, England
Anybody else using @ThreeUKSupport network for their phone? Mine won't make calls and downdetector says there is an issue. No acknowledgement of this on the 3 website.
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Paul
(@PAULDREWERY) reported
from
Bedford, England
Just wondering why you’ve never done e top up swipe cards so if you get a top up in shops the credit goes on your phone, would be easier for people like my uncle who don’t use internet or understand a computer voice @ThreeUKSupport @ThreeUK
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χΔΝĿΔΜ
(@xanlam) reported
from
Wellingborough, England
@virginmedia ...Whereas other providers do. .@ThreeUK, for example, lead the way when it comes to roaming. Couple that with not offering existing customers the best deal when it comes to renewing their contract and you’ve just lost a customer.
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James
(@_JamesN) reported
from
Bedford, England
@ThreeUKSupport Yeah it’s back to normal now.. it was how you dealt with my request for help that was the issue
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Craig🧨
(@DiamondHatter) reported
from
Bedford, England
@ThreeUK set up your 5g broadband this morning. Had a good signal and 5g connection 200mb+ speed. Now signal has dropped to poor, 4g connection and 2mb speed.... Router in the same place!
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Jonathan K
(@PR_UK) reported
from
Bedford, England
@ThreeUKSupport MK410SL, iPhone 12 Pro, also have an iPad Pro with a prepaid Three sim also same slow speeds. Thanks.
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............🏴
(@ThfcJeff) reported
from
Higham Ferrers, England
More bull shit from the embarrassment of a news channel @SkyNews . Again has its own agenda. @ThreeUK have already said this is bollocks, maybe they worded it differently though. 😂
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Fabio
(@fabsilvestre92) reported
from
Bedford, England
Not to be horrible but I feel like I have dial up broadband on this phone @ThreeUK
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Angry Hedgehog litter picking
(@NyuOtaku) reported
from
Marston Moretaine, England
@ThreeUK your customer service was useless and a liar. Incompetents
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Craig Hawker
(@CraigHawker) reported
from
Wellingborough, England
"I know you don't want insurance, so we'll give you 30 days free and it'll auto-cancel before renewal". I should have known that was going to go wrong. After two separate calls to @ThreeUK I think I am now getting a refund. Hopefully an accident rather than shady practice. 😕
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Ste Too
(@SteToo69) reported
from
Bromham, England
@ThreeUK absolutely shocking level of service in the 3 Bedford store. 14 years a customer - Gone! Hello @O2 :)
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Craig Hawker
(@CraigHawker) reported
from
Wellingborough, England
@ThreeUKSupport I try to never assume malice if there's the possibility that something just went wrong due to human error, but "accidentally" tacking on insurance when someone point blank told you that they didn't want it is not "disappointing" and excused with an emoji.
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Hannah Brown
(@aneartohearhlb) reported
from
Langford, England
If anyone is wondering who is the worst phone company for #CustomerService just head to @ThreeUK Absolutely disgusting, that’s if you can get through.
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Craig Hawker
(@CraigHawker) reported
from
Wellingborough, England
@ThreeUKSupport Only to cancel the insurance and to request the refund. As far as I can tell there's not much point in ruining one of your call centre staff's nights.
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Rod Dunbar
(@rod_dunbar) reported
from
Burton Latimer, England
@ThreeUKSupport @ThreeUK i can’t believe i can talk to someone and get offered a free upgrade then ring back in ten mins to accept the offer then told that they can’t do it !! have 2 contacts with you for 8 years and i am now cancelling them both !! terrible service
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Gillian Butterworth
(@bltbuttie) reported
from
Rushden, England
@ThreeUKSupport we have been having connection issues with both our mobile Broadband and 4 g on phones so no WiFi and I’ve used most of my data on the 4 mobile phones we have in the house! What is going on with your service I’m still paying for ?
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Angry Hedgehog litter picking
(@NyuOtaku) reported
from
Marston Moretaine, England
@ThreeUKSupport Thank goodness I did. But you should correct what kind of training this people receive. They let you down and give really bad image to your company.
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Paul Blanchard
(@paulwrblanchard) reported
from
Cranfield, England
@ThreeUKSupport hello. I can’t seem to get any support from the website or the phone help desk either. My contract was up for renewal and in 2017 and you have been charging me £60 a month for 2gb data and unlimited calls which I see I can now get for £11 a month.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Oluwatomisin
(@Sikowitz17) reported
from
Wibsey, England
@ThreeUK has to be the silliest network to get a contract with in the uk, how can an existing contract client not been able to switch a physical sim to an e sim? In 2022?? This can’t even happen in nigeria, sharp sharp they’ll give me my e sim.
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Hdhjdjdjjsj hdhjdjdndb
(@hdhjdjdndbhdhd) reported
@ThreeUKSupport purchased ZTE 5G Hub yesterday in store. Works great on WiFi (1200Mbps) slow on ethernet (150Mbps) with known good cable. Tried a 2nd Hub (only had 1) instore same issue. Phone support won't help. ZTE support say I need a replacement.
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Jambo
(@TheJammieTV) reported
Every all even to 999 it says. Your service does not allow you to call this number. Like what the hell are you doing. An entire month now this is beyond a joke. Do not use @ThreeUK if you rely on a phone
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Chris Barfield
(@barfypants) reported
So, @virginmedia have had me on hold(whatsapp) since Sunday 12pm, issue/contract still not resolved. @ThreeUK dealt with my query/contracts yest in 30mins. Giving real consideration 2swapping broadband to three. Customer service is sooooo much better.
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Alizée
(@Alizzey) reported
@ThreeUKSupport hi three, the network button on my wifi is blue, nothing seems to be working. Can you help please?
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Natalie
(@_Natalie_P) reported
@ThreeUKSupport I have tried live chat and it's awful -can you help please? Someone has signed up to a gambling website using my number so keep getting messages. I want all premium messages blocked on my account.
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dave ****
(@dave_smeg) reported
Looks like @twitter isn't the only one with problems today. Having trouble getting to some sites with @virginmedia home broadband but no problem with @ThreeUK mobile broadband.
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Luis Melo
(@luismelo78) reported
@ThreeUK Spent 60+ mins on Chat, with 2 advisors, with simple request: change my (monthly rolling) plan. Ended not changing anything, after 1 hour of wasting time trying to make them provide me the info required rather than trying to sell me hand & head sets. Very poor #CX
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Pat
(@PJE555) reported
@ThreeUKSupport Is there an issue logging into My3
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Rose
(@RoseEmpower) reported
@BroganShead @ThreeUKSupport Have the code but ticketmaster site is slow and keeps crashing been in queue since 12 was 9th in queue but it’s still trying to connect