3 (Three) Outage Report in Sharnbrook, Bedford, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Sharnbrook, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Sharnbrook and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (43%)
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Total Blackout (32%)
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Phone (16%)
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Wi-fi (6%)
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E-mail (2%)
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TV (%)
Community Discussion
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3 (Three) Issues Reports Near Sharnbrook, England
Latest outage, problems and issue reports in Sharnbrook and nearby locations:
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Hannah Brown
(@aneartohearhlb) reported
from
Langford, England
If anyone is wondering who is the worst phone company for #CustomerService just head to @ThreeUK Absolutely disgusting, that’s if you can get through.
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Ste Too
(@SteToo69) reported
from
Bromham, England
@ThreeUK absolutely shocking level of service in the 3 Bedford store. 14 years a customer - Gone! Hello @O2 :)
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johnd090157
(@johnd090157) reported
from
Stanwick, England
So after 2 hours trying to contact @ThreeUKSupport I am told can’t cancel contract and call back in a few weeks. Appreciate current difficulties but you are well prepared to sell me one. Why do I have keep paying past contract end date. Will I get a refund.
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Jess Adams
(@JessLeighA) reported
from
Kettering, England
@PeterJRoycroft @ThreeUK i didn’t get one either, im on smarty which uses 3 network. guess we will just be blissfully ignorant when it comes to our demise
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Rod Dunbar
(@rod_dunbar) reported
from
Burton Latimer, England
@ThreeUKSupport @ThreeUK i can’t believe i can talk to someone and get offered a free upgrade then ring back in ten mins to accept the offer then told that they can’t do it !! have 2 contacts with you for 8 years and i am now cancelling them both !! terrible service
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Craig Hawker
(@CraigHawker) reported
from
Wellingborough, England
"I know you don't want insurance, so we'll give you 30 days free and it'll auto-cancel before renewal". I should have known that was going to go wrong. After two separate calls to @ThreeUK I think I am now getting a refund. Hopefully an accident rather than shady practice. 😕
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Craig🧨
(@DiamondHatter) reported
from
Bedford, England
@ThreeUK set up your 5g broadband this morning. Had a good signal and 5g connection 200mb+ speed. Now signal has dropped to poor, 4g connection and 2mb speed.... Router in the same place!
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Jonathan K
(@PR_UK) reported
from
Bedford, England
@ThreeUKSupport MK410SL, iPhone 12 Pro, also have an iPad Pro with a prepaid Three sim also same slow speeds. Thanks.
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Fabio
(@fabsilvestre92) reported
from
Bedford, England
Not to be horrible but I feel like I have dial up broadband on this phone @ThreeUK
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Angry Hedgehog litter picking
(@NyuOtaku) reported
from
Marston Moretaine, England
@ThreeUK your customer service was useless and a liar. Incompetents
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Craig Hawker
(@CraigHawker) reported
from
Wellingborough, England
@ThreeUKSupport I try to never assume malice if there's the possibility that something just went wrong due to human error, but "accidentally" tacking on insurance when someone point blank told you that they didn't want it is not "disappointing" and excused with an emoji.
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χΔΝĿΔΜ
(@xanlam) reported
from
Wellingborough, England
@virginmedia ...Whereas other providers do. .@ThreeUK, for example, lead the way when it comes to roaming. Couple that with not offering existing customers the best deal when it comes to renewing their contract and you’ve just lost a customer.
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johnd090157
(@johnd090157) reported
from
Stanwick, England
I appreciate there is a major pandemic at present. However I have tried contacting #Threeuk to find out my account details for a lap top so I can find out when to cancel it. No staff to help and the app is useless. Strangely there are staff happy to chat about a new phone.
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James
(@_JamesN) reported
from
Bedford, England
@ThreeUKSupport Yeah it’s back to normal now.. it was how you dealt with my request for help that was the issue
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Paul Blanchard
(@paulwrblanchard) reported
from
Cranfield, England
@ThreeUKSupport hello. I can’t seem to get any support from the website or the phone help desk either. My contract was up for renewal and in 2017 and you have been charging me £60 a month for 2gb data and unlimited calls which I see I can now get for £11 a month.
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Roy Long
(@Roy_Long) reported
from
Clapham, England
Anybody else using @ThreeUKSupport network for their phone? Mine won't make calls and downdetector says there is an issue. No acknowledgement of this on the 3 website.
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Paul
(@PAULDREWERY) reported
from
Bedford, England
Just wondering why you’ve never done e top up swipe cards so if you get a top up in shops the credit goes on your phone, would be easier for people like my uncle who don’t use internet or understand a computer voice @ThreeUKSupport @ThreeUK
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Gillian Butterworth
(@bltbuttie) reported
from
Rushden, England
@ThreeUKSupport we have been having connection issues with both our mobile Broadband and 4 g on phones so no WiFi and I’ve used most of my data on the 4 mobile phones we have in the house! What is going on with your service I’m still paying for ?
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Angry Hedgehog litter picking
(@NyuOtaku) reported
from
Marston Moretaine, England
@ThreeUKSupport Thank goodness I did. But you should correct what kind of training this people receive. They let you down and give really bad image to your company.
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Craig Hawker
(@CraigHawker) reported
from
Wellingborough, England
@ThreeUKSupport Only to cancel the insurance and to request the refund. As far as I can tell there's not much point in ruining one of your call centre staff's nights.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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TenTon
(@TenTonT) reported
@ThreeUK hello me again, I'm really struggling to get service with your network latley, I need to find out how to terminate the contract as your network is honestly terrible
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Tony
(@welshtony1) reported
@EssieRose89 @ThreeUK Have you got anywhere with this? I've been having similar issues with my phone since Monday. Three are claiming its my phone yet I got friends also on three with the same issues
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K Whittaker
(@whittakk) reported
@ThreeUKSupport Will that help me buy food tomorrow ? You call Centre had just advised it will be six more days making it more than 5 weeks …
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Mali Kinson
(@Mali_Kinson) reported
@ThreeUKSupport in the US, roaming enabled but data isn’t working. Yes I’ve tried manually selecting different carriers. Help!
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Marvin Moore
(@MarvinMoore42) reported
@ThreeUK Don't worry about replying, however when a customer has an ongoing complaint (with a case number) it would turn out better for everyone if it was possible to speak with a human being when that customer tries to return a missed call, from your complaints team. 🧵
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Stacey eustace
(@Staceyeustace84) reported
Awful service from @threeuk since last week poor signal, struggling to make calls, use safari an hotspot is a total joke #nowork #notv #frustrating
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Grahame Hall
(@neilgrahamehall) reported
@ThreeUK Why won’t you take complaint’s seriously .we have had no signal/ poor signal at home for nearly 2 months our phones are unusable every time i complain I get ignored
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La Kika
(@liyonking) reported
I was told almost 4 hours ago that I would receive proof of my contract to my email address in 1 or 2 hours by @ThreeUK Since you're making me pay almost £250 for moving to another country and cancel my contract, I want evidence that my contract started when you said it did.
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Haruka
(@Haruka24156392) reported
@ThreeUKSupport No internet connection for 3 days in a row. Is there a way to terminate the contract if this continues. 😠
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Tony
(@welshtony1) reported
@EssieRose89 @ThreeUK Good luck with that they want me to send my phone to Samsung to be repaired even though its not a issue with my phone.