3 (Three) Outage Report in Rainhill, St. Helens, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Rainhill, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Rainhill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (55%)
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Phone (19%)
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Total Blackout (15%)
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Wi-fi (9%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Rainhill, St. Helens, England
The most recent 3 (Three) outage reports came from the following cities: St Helens, Northwich, Liverpool, Runcorn, Widnes and Wigan.
| City | Problem Type | Report Time |
|---|---|---|
 St Helens |
Phone | |
| St Helens |
Internet | |
| Northwich |
Phone | |
| Liverpool |
||
| Liverpool |
Wi-fi | |
| Runcorn |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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3 (Three) Issues Reports Near Rainhill, England
Latest outage, problems and issue reports in Rainhill and nearby locations:
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John Hemmings
(@johnthecyclist) reported
from
Birkenhead, England
@JurgensTeeth @thedavidpage @ThreeUK I've been told via a chat on the app, for my area seven days to be completed, I won't hold my breath! That information wasn't to forthcoming, they seem to be trying to blame your phone or apps rather than the problem being theirs.
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Laura Hitchen
(@LauraHitchen) reported
from
St Helens, England
When @ThreeUK admit there’s no coverage in your area you’ve not been able to use your phone properly in months, forced to cancel your contract after a decade with the company & they STILL bill you £222 but it’s ok cos it’s 60% off. Ridiculous
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Lorna Young
(@drlornayoung) reported
from
Liverpool, England
Having a problem with my phone again @ThreeUKSupport - callers just get “call failed” thanks
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Gary Kilroy
(@Gary_Kilroy) reported
from
Liverpool, England
@RoperCarl @ThreeUK It's not limited to Three. EE and 02 are just as bad.
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Brilliant Tours
(@brilliant_tours) reported
from
Liverpool, England
@santanderukhelp I’ve already tried that it’s been happening since august - it actually seems stable on BT Wi-fi - it’s crashing every time you click transfer etc on the @ThreeUKSupport network
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Louise Williams
(@Sefton3Peaks) reported
from
Seaforth, England
@ThreeUK Please can someone provide help to my parents. Three of your colleagues so far have not! Spent over 2 hours now trying to resolve their issue! Really poor! 😡
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Laura Hitchen
(@LauraHitchen) reported
from
St Helens, England
@ThreeUKSupport Yes, they discounted it by 60% but when I pay over £80 p/m for a phone that’s has barely any signal for the best part of a year I thought the least they could do would be squash it- considering the admittance of NO SIgnal therefore no service provided which I have been paying for
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Al-Scousio del Chiellini* 🟨🟥 🇮🇹
(@LifeTraveller77) reported
from
Liverpool, England
@ThreeUK Hi 3. Been a loyal customer for 7 years now. However, the 4g signal in Liverpool around the Albert Docks area flats is absolutely shocking. One of the roaming dragon seagulls could transmit more data. Could you attach antennas to them so we can get data coverage
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Laura Hitchen
(@LauraHitchen) reported
from
St Helens, England
@ThreeUKSupport No it’s going to the ombudsman - they didn’t bother to try and expected me to pay £222 to terminate a contract which they broke by not providing a service.
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LeythDave
(@leythdave) reported
from
Tyldesley, England
@ThreeUKSupport Purchased the Google Pixel 7, and want to redeem my free pixel buds, however I can't find my order/receipt number on any of my emails. Can you help please?
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Chris Danks
(@christesla) reported
from
Birkenhead, England
@ThreeUKSupport I have 5G home broadband. We get amazing 650mbps download but 10mbps upload, is there anything support can do to our account to increase upload even if it reduces the download speed?
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Charlotte
(@charl_middo) reported
from
Liverpool, England
@ThreeUKSupport hey 3, both me and my husband have 3G or below 90% of the day at the moment (5-6weeks now) and with @virginmedia also being down we can’t do anything, yet the network coverage says it’s fine… are there any issues in the L9 area for 4G?
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Chris Danks
(@christesla) reported
from
Birkenhead, England
@ThreeUK I have 5G home broadband. We get amazing 650mbps download but 10mbps upload, is there anything support can do to our account to increase upload even if it reduces the download speed?
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Alridge Prior
(@redams66) reported
from
Seaforth, England
@ThreeUK Plastic network for the plastic fans.
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Emma
(@dizzytix) reported
from
Warrington, England
@ThreeUK Would do if your network wasn’t so bad.
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Charlotte
(@charl_middo) reported
from
Birkenhead, England
@ThreeUKSupport are there any broadband issues in the CH62 postcode? Because my 4G hub has lost signal (again)? Literally happening every week now.
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Christopher Williams
(@chrisdavidwill1) reported
from
Birkenhead, England
Please RT far & wide. I was recently sold a new upgrade to my phone by @ThreeUK I changed my mind and decided I wanted to buy the phone outright. The phone has not been taken out of the box. I made the upgrade on Saturday and @ThreeUK have refused to cancel the upgrade. Avoid 3.
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🐝 Amezz 🐝
(@Amezzeray) reported
from
Westhoughton, England
@ThreeUKSupport hi I'm trying to upgrade online but I'm hitting a roadblock. Can i have some help please?
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Laura Hitchen
(@LauraHitchen) reported
from
St Helens, England
@ThreeUKSupport Yes they’ve opened my complaint and sent me a pac code. I told them I can’t pay it right now and will they bill me and then I’ll add it to my complaint , they said If unpaid it goes on my credit file. First person said signal excellent, last person said it’s terrible!
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Lorna Young
(@drlornayoung) reported
from
Liverpool, England
@ThreeUK hello! People are not able to contact me, saying my number is incorrect! Can you help?
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Craig Bettaney
(@Craigbettaney) reported
@ThreeUK is appreciate immediately if a representative could contact me sure to an account error. I've had a direct debit attempted for a SIM card I've never received.
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Dr Doug McNeall
(@dougmcneall) reported
@msaunby @ThreeUK It’s a PAYG contract that I assume they don’t want to support anymore, so they’re just putting up the prices and harvesting them if you don’t notice.
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Rosina
(@Rosina14866975) reported
@ThreeUKSupport I’ve been emailing customer complaints back and forth for months. First Three point blank denied they had blacklisted and said it was due to unpaid bill. Then after I showed them my device was blacklisted and proved purchase. They told me they had done it but because I didn’t pay
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Blakey
(@Blzkey) reported
Why do you make it so ******* DIFFICULT TO GIVE YOU MONEY @ThreeUK. Your app is ****!
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HuntLaw Creek 🇪🇺
(@cappuck) reported
Beware, just paid £116.69 for a service I didn't use and termination fee of £28 after being with #three for more than 4 years. #badcustomerservice @ThreeUK
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the ninjawriter
(@kamalpreetkb) reported
@ThreeUKSupport Thank you for replying Kymberlie. I suppose it's one way to make new friends. I feel really bad for the 80 yo from Denmark who is being harassed by phone calls.
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Stacey Smith
(@Oinkdesign) reported
@ThreeUKSupport I had to ring in the end and I should have been put through to the finance team but I've been cut off... Not the best customer service
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Dan
(@DanHulme_) reported
My 76 year old Nan has been a victim of fraud in November - numerous phone calls telling us it will be sorted, @ThreeUK have now threatened her through a debt collection company. Customer relations constantly lying. Putting a vulnerable person under undue stress during a pandemic
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Jane Woods 💙
(@jane_janewoods) reported
@ThreeUKSupport Because the contract was in the wrong name they wanted photos of passports and utilities bills before they would correct the contact name. My husband and I have both had Three accounts for a number of years and the bank details name was correct. Asked them to cancel Pay Monthly
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LuvDup🔔🔚
(@LuvDup) reported
@LeakageGuy @ThreeUKSupport I had the misfortune of joining @ThreeUK many years back. It was precisely the god awful customer support that made me leave. Good luck getting sorted out