3 (Three) Outage Report in Rainhill, St. Helens, England
Why is my 3 (Three) service not working?
Some problems detected
Users are reporting problems related to: internet, phone and total blackout.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
Problems in the last 24 hours in Rainhill, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Rainhill, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 3: Problems at 3 (Three)
3 (Three) is having issues since 01:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
- Internet (55%)
- Phone (19%)
- Total Blackout (15%)
- Wi-fi (8%)
- E-mail (2%)
- TV (1%)
Live Outage Map Near Rainhill, England
The most recent 3 (Three) outage reports came from the following cities: Birkenhead, Wigan, Liverpool, Prescot, Northwich, St Helens, and Runcorn.
| City | Problem Type | Report Time |
|---|---|---|
 Birkenhead
|
Phone | 2 days ago |
|
Wigan
|
Internet | 5 days ago |
|
Liverpool
|
Phone | 9 days ago |
|
Liverpool
|
Internet | 15 days ago |
|
Liverpool
|
Internet | 17 days ago |
|
Liverpool
|
18 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Rainhill, England
Latest outage, problems and issue reports in Rainhill and nearby locations:
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DONT DREAM IT. BE IT (@funkyjammy) reported from Garston, England@dugganmartin83 @ThreeUK 🙄 there’s always a minimum 14 days grace period where you can cancel, go elsewhere that’s a joke !
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AndyB (@andybno2) reported from Kirkby, England@ThreeUKSupport Looks like may be a 4G related issue as data seems more reliable now
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Darren Thomas (@DagsJT) reported from Warrington, England@EE @ThreeUK Advised of this on the phone earlier. I’m being told different information, or not being told it at all. For a company the size of @EE I’d expect basic customer service. Hugely disappointing.
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Simply Residential Estate Agents - Bolton (@SimplyProperty) reported from Warrington, England@ThreeUK since getting our phones on Friday they al have virtually no network service and no text services despite a full reset twice by the tech team , a visit for 3 hours to a three store and a visit to the Apple store and yet the phones still don’t have service
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Ethan Carter (@Ecarter537) reported from Liverpool, England@ThreeUKSupport Yes but the calls are Failing constantly due to Poor Signal
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AndyB (@andybno2) reported from Kirkby, England@ThreeUKSupport Also have a colleague in the office with the same issue on his phone
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Leigh Wynne (@leighwynne33) reported from Seaforth, England@micramanic @virginmedia @ThreeUK I had weeks without it because of box outside. The connection had de-ttached and thats why rounter wasnt pickin up signal
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Matt Weaver (@weavermj) reported from Ellesmere Port, England@ThreeUKSupport Hi Laura. Totally appreciate that due to data privacy concerns. I’m not going to call you as I can’t get through. If Three want to speak to me, I suggest your customer service team tries again. Meanwhile my satisfaction and confidence in Three is dropping by the day.
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Darren Thomas (@DagsJT) reported from Warrington, England@EE @ThreeUK I received my EE last Thursday, I completed the PAC form to bring my number to EE around 17:25, it was with you before the 17:30 cut off. I called you on Friday, said I wanted to leave due to poor coverage and you said PAC wouldn’t be processed until today for some reason.
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AndyB (@andybno2) reported from Kirkby, England@ThreeUKSupport Well it says 4G and two signal bars but it’s very hit and miss with data working
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MisterDaz (@MisterDaz) reported from Ellesmere Port, England@ThreeUKSupport I phoned 333. Told your servers were down and to phone back. Best you check everything’s not broken before you ‘suggest’ using a different browser.
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Adam Osborne (@AdamOsborneEFC) reported from Liverpool, EnglandYou ***** let me down yesterday @ThreeUK. Trying to bell people and I had no signal. Can't wait for me contract to run out
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Gareth Humphreys MBE (@GarethMBE) reported from Wigan, England@ThreeUK I have two long term contracts. Tried three times to open a third one, different staff, different questions still no third contract. So poor
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Romina Ollaze. (@omegga) reported from Warrington, England@ThreeUKSupport thanks for the heads up - I tried to google 'how to top up three by phone' but again no data to succeed. Better to have this edge case in the radar so the app can give support to us all, just a thought.
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Ethan Carter (@Ecarter537) reported from Liverpool, England@ThreeUKSupport No I’m currently on 2G But often drops down to 1G
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Fabinho Mert #JC9 (@FabinhoMert) reported from St Helens, England@ThreeUKSupport I need a little help with my bill. Iv recently paid my direct debit which was taken on the wrong date (I changed it a month ago) I now have a bill for the correct date which seems to have a full months charges on again so I’ll have paid 2 months in space of 5 days
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Fabinho Mert #GTTO #JC4PM (@FabinhoMert) reported from St Helens, England@ThreeUKSupport You need to own this and be truthful with your customers. I’m paying for a service I’m not receiving and im well within my rights to cancel. But I’m giving you the benefit of the doubt to try and explain please.
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Chris Peach (@peachy_80) reported from Warrington, England@ThreeUK @ThreeUKSupport have been to the Crewe store today and found the store manager a total waste of time disinterested in what I was asking and wouldn’t attempt to help. So I drove to Warrington store and they were most helpful. Rachel at Warrington was great.
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Ethan Carter (@Ecarter537) reported from Liverpool, England@ThreeUK My Phone is supposed to have 4G but for the past 6 weeks or more it has only had 2G I have checked the coverage checker an it says that work is being done in my local area to fix and that it should be fixed By today’s date 29/06/19 which it isn’t any chance you can help
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Mohamed wael (@Mohamedpitso72) reported@ThreeUKSupport I hope you teach this company to respect the customer and respect people's minds @telecomegypt
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Chelsea Lookback ⭐⭐ (@1JamesCHELSEA) reported@TheSonny25 @ThreeUK I would rather they spread it out instead of going to the same old ppl, I see it all the time and I speak to ppl who get offered tickets, shirts etc alot ... If its that east why can't they help ppl less fortunate aswell
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Jade Sharp (@jadesharp1992) reported@ThreeUKSupport this is all i've been getting all week since joining you guys. if i stand at the back door or outside, i can get about 400 down and 15 up on 5g, but it doesn't reach indoors.
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Fiona Fleming 💙 (@FionaJTFleming) reported@ThreeUKSupport I have not been able to make calls for three days now due to issues with your network in the CH43 area. When will this be resolved? Having recently renewed my contract it's very frustrating.
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Macky (@macky11112) reported@ThreeUKSupport I am trying to get through to a human being on the phone (333) but it is impossible. I’m going round and round in circles, pressing 1, 2, 3 etc then it takes me back to the main menu every time. I’ve tried TEN times. This is URGENT. Please help.
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Aaron D (@TtAaronD) reported@CW33ks @ThreeUK It's what they haven't done. Haven't ever given me any signal.
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Daryl Hogg (@DarylHogg) reported@TechnicallyBen @ThreeUK I’m a T-Mobile customer so international roaming is free.
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I AM THE OLDEST SON (@GluckAphra) reported@ThreeUK yous need to sort out your customer service, I’m trying to talk to a PERSON on the phone for the last 20 minutes going back-and-forth. Your chat is useless and yous are even trying to get more money out of me when I’ve just signed a contract
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Jade Sharp (@jadesharp1992) reported@threeuksupport hey, any work going on in tw27bp? upload speed on 4g is really poor, less than 1mb! have switched off 5g as can only get that sometimes outside. can't drop down to 3g as on an iphone 13. have restarted phone, reset network settings, but no luck.
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Jade Sharp (@jadesharp1992) reported@ThreeUKSupport i've had it since joining you on Monday. new sim and everything, so it's not the sim. i'm getting about 20mb down and about 0.8 mb up. can't hold a zoom call properly, facetime, etc. other people having same issue too in the postcode.