3 (Three) Outage Report in Rainhill, St. Helens, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Rainhill, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Rainhill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (51%)
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Phone (20%)
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Total Blackout (20%)
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Wi-fi (7%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Rainhill, St. Helens, England
The most recent 3 (Three) outage reports came from the following cities: Liverpool, Wigan and Leigh.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Phone | ||
| Internet | ||
| Phone | ||
| Phone | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Rainhill, England
Latest outage, problems and issue reports in Rainhill and nearby locations:
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theflexivegan
(@theflexivegan) reported
from
Wigan, England
@ThreeUKSupport I can unstand that but I was offered it, they seid there not a option to get phone with out the head phone Even that the second sale had no problem to do a only phone sale x
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Michelle Heymans
(@MichelleHeymans) reported
from
Widnes, England
@ThreeUK is it really too much to expect to be able to make and receive phone calls or use my data when in a town centre. Bad enough I now struggle at home after several trouble free years with you. Online chat's a joke and call centre a farce. Only struggled since contract renew
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Ellie Keegan
(@EllieKeegs) reported
from
Liverpool, England
@ThreeUKSupport hi any problems in L1, Liverpool? I’ve had awful to no phone signal for the past 3-4 days. Currently switches between no service to 1 bar 😭
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Brilliant Tours
(@brilliant_tours) reported
from
Liverpool, England
@santanderukhelp I’ve already tried that it’s been happening since august - it actually seems stable on BT Wi-fi - it’s crashing every time you click transfer etc on the @ThreeUKSupport network
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Laura Hitchen
(@LauraHitchen) reported
from
St Helens, England
When @ThreeUK admit there’s no coverage in your area you’ve not been able to use your phone properly in months, forced to cancel your contract after a decade with the company & they STILL bill you £222 but it’s ok cos it’s 60% off. Ridiculous
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Louise Williams
(@Sefton3Peaks) reported
from
Seaforth, England
@ThreeUK Please can someone provide help to my parents. Three of your colleagues so far have not! Spent over 2 hours now trying to resolve their issue! Really poor! 😡
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Sarah Bell
(@Belle_Wales) reported
from
Liverpool, England
@ThreeUKSupport I’ve been locked out of the app for over a week, I’ve tried to reset my password and I keep getting an error message, I’ve tried everything, HELP!
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Neil Powell
(@neilpowell1971) reported
from
Liverpool, England
@ThreeUKSupport hi. Well out of contract with you. Want to cancel data sim please. But can’t log into account. Any ideas?
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Chris Danks
(@christesla) reported
from
Birkenhead, England
@ThreeUKSupport I have 5G home broadband. We get amazing 650mbps download but 10mbps upload, is there anything support can do to our account to increase upload even if it reduces the download speed?
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Michelle Heymans
(@MichelleHeymans) reported
from
Widnes, England
@ThreeUKSupport I am not techie at best of times, dont know my way around Twitter, tweets or DMs. I know I sent something a few days ago but dont know how or where to find it to see if you have responded yet as I've lost the plot with your live chat or call centre. Help somehow..
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Laura Hitchen
(@LauraHitchen) reported
from
St Helens, England
@ThreeUKSupport No it’s going to the ombudsman - they didn’t bother to try and expected me to pay £222 to terminate a contract which they broke by not providing a service.
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Big Dezza T
(@OneGrumpyMF) reported
from
Birkenhead, England
4 days now no 4G signal due to maintenance in my area starting to get right on my nerves now @ThreeUK
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Laura Hitchen
(@LauraHitchen) reported
from
St Helens, England
@ThreeUKSupport Yes, they discounted it by 60% but when I pay over £80 p/m for a phone that’s has barely any signal for the best part of a year I thought the least they could do would be squash it- considering the admittance of NO SIgnal therefore no service provided which I have been paying for
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Maud'Dib
(@Maud_Dib_UK) reported
from
Warrington, England
@ThreeUK Three having a go at Instagram when their own service is a shambles.
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Ben Faulkner
(@benzini00) reported
from
Liverpool, England
@thegord1 @OhMarieTurner @ThreeUKSupport Yes, ours started going slow around the 5th Nov, still the same now, got 50% off our bill as compensation, to be honest I'd rather they just fixed the issue!
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Chris Danks
(@christesla) reported
from
Birkenhead, England
@ThreeUK I have 5G home broadband. We get amazing 650mbps download but 10mbps upload, is there anything support can do to our account to increase upload even if it reduces the download speed?
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Sophie Scott
(@sophie_lscott) reported
from
Liverpool, England
This week has put me off ever ordering anything online ever again. Terrible experience with @WHSmith and now @ThreeUK 😡😡 how difficult is it to live up to confirmed delivery dates?!
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Jana Al-sarraf
(@deathlessdreamr) reported
from
Liverpool, England
I’ve been on hold for 35 ******* mins just to cancel my 4 contracts from @ThreeUK they have the worst customer service ever
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John Hemmings
(@johnthecyclist) reported
from
Birkenhead, England
@JurgensTeeth @thedavidpage @ThreeUK I've been told via a chat on the app, for my area seven days to be completed, I won't hold my breath! That information wasn't to forthcoming, they seem to be trying to blame your phone or apps rather than the problem being theirs.
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Laura Hitchen
(@LauraHitchen) reported
from
St Helens, England
@ThreeUKSupport Yes they’ve opened my complaint and sent me a pac code. I told them I can’t pay it right now and will they bill me and then I’ll add it to my complaint , they said If unpaid it goes on my credit file. First person said signal excellent, last person said it’s terrible!
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Marlana Diedrick
(@DiedrickMarlana) reported
@ThreeUK I HAVE BEEN A LOYAL CUSTOMER OF YOURS FOR OVER 10 YEARS AND TODAY I HAVE FINALLY DECIDED AFTER WEEKS OF STRESS THAT I WILL BE TAKING MY 6 CONTRACTS TO A COMPANY THAT ACTUALLY VALUE MY CUSTOM! I CANT BELIEVE THE LAST 2 DAYS IVE ACTUALLY CRIED OVER THE DISGUSTING TREATMENT
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Sir Dale of Fish
(@dalefishmcc) reported
@ThreeUKSupport I have some questions about international payments, care to help so I can stop you guys holding me hostage?
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warren
(@warren22703811) reported
@Grandcanyonnext @ThreeUK It’s ridiculous that they get away with it but I’m not having it now sorry you’ve had the same issues I’m sure we are not alone
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gerard gray
(@gerryg1888) reported
@ThreeUK Is anyone replying to your customer service tweets please
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Hayley Davies
(@hjd1984) reported
@Tom68321033 @ThreeUKSupport Exactly this. I applied for a new contract and to have my number ported; since told they can't port numbers on the same network so they've set up 2 accounts. FFS!
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Claire 🌜🌞
(@ClaireAFC2020) reported
Considering paying off my @ThreeUK contract and going back to O2. Cannot believe how bad 3 is 😩😡
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warren
(@warren22703811) reported
@ThreeUKSupport Because of the CONSTANT signal drop out, network failures, customer service performance and availability I refuse to pay the final termination fee based on the fact that your company don’t provide me with a consistent service through my contract causing me distress many times!
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Tom
(@Tom68321033) reported
@hjd1984 @ThreeUKSupport Hi, I’ve had the same problem. I’ve been double charged for a number I did not request
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whatever
(@keylimereveal) reported
@ThreeUKSupport It was a genuine question. Why so sarcastic Pete? Rude!
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roy pavett
(@PavettRoy) reported
@ThreeUK shocking customer service, constant fobbing off, delaying tactics used. Have now taken decision to cancel ALL my contracts once they have reached full term. Customer service training required in call centre!