3 (Three) Outage Report in Rainhill, St. Helens, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Rainhill, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Rainhill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (56%)
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Phone (18%)
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Total Blackout (15%)
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Wi-fi (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Rainhill, St. Helens, England
The most recent 3 (Three) outage reports came from the following cities: Liverpool, Prescot, Northwich, St Helens, Runcorn and Widnes.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Wi-fi | ||
| Phone | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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3 (Three) Issues Reports Near Rainhill, England
Latest outage, problems and issue reports in Rainhill and nearby locations:
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Ellie Keegan
(@EllieKeegs) reported
from
Liverpool, England
@ThreeUKSupport hi any problems in L1, Liverpool? I’ve had awful to no phone signal for the past 3-4 days. Currently switches between no service to 1 bar 😭
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Darren Thomas
(@DagsJT) reported
from
Warrington, England
Curious why @ThreeUK need me to call them to get a refund when other phone companies send you a cheque with the letter saying you’re in credit. Not very good customer service.
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Neil Powell
(@neilpowell1971) reported
from
Liverpool, England
@ThreeUKSupport hi. Well out of contract with you. Want to cancel data sim please. But can’t log into account. Any ideas?
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Mason
(@MasonSheehan__) reported
from
Runcorn, England
@ThreeUK I had a bill payment outstanding from 29/07/20 and when I paid it on the 30/07/20 it has bounced back and I’m still having the same issue, please can you help me. thanks
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Louise Williams
(@Sefton3Peaks) reported
from
Seaforth, England
@ThreeUK Please can someone provide help to my parents. Three of your colleagues so far have not! Spent over 2 hours now trying to resolve their issue! Really poor! 😡
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المجد للشهداء ✌️✌️ I Can't Breathe
(@sufyanabbas) reported
from
Liverpool, England
@ThreeUK Live chat Not working !!
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Maud'Dib
(@Maud_Dib_UK) reported
from
Warrington, England
@ThreeUK Three having a go at Instagram when their own service is a shambles.
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Jana Al-sarraf
(@deathlessdreamr) reported
from
Liverpool, England
I’ve been on hold for 35 ******* mins just to cancel my 4 contracts from @ThreeUK they have the worst customer service ever
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Emily Mawdsley
(@EmilyJMawdsley) reported
from
Liverpool, England
@ThreeUKSupport Hi. I called to cancel one of my contracts in March 2020, they told me after 30 days it would be cancelled. I have now had a text message asking for an overdue payment for this number. How do I contact Three and speak to somebody as the live chat is not working
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Michelle Heymans
(@MichelleHeymans) reported
from
Widnes, England
@ThreeUKSupport I am not techie at best of times, dont know my way around Twitter, tweets or DMs. I know I sent something a few days ago but dont know how or where to find it to see if you have responded yet as I've lost the plot with your live chat or call centre. Help somehow..
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Michelle Heymans
(@MichelleHeymans) reported
from
Widnes, England
@ThreeUK is it really too much to expect to be able to make and receive phone calls or use my data when in a town centre. Bad enough I now struggle at home after several trouble free years with you. Online chat's a joke and call centre a farce. Only struggled since contract renew
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Brilliant Tours
(@brilliant_tours) reported
from
Liverpool, England
@santanderukhelp I’ve already tried that it’s been happening since august - it actually seems stable on BT Wi-fi - it’s crashing every time you click transfer etc on the @ThreeUKSupport network
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Ben Faulkner
(@benzini00) reported
from
Liverpool, England
@thegord1 @OhMarieTurner @ThreeUKSupport Yes, ours started going slow around the 5th Nov, still the same now, got 50% off our bill as compensation, to be honest I'd rather they just fixed the issue!
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Sarah Bell
(@Belle_Wales) reported
from
Liverpool, England
@ThreeUKSupport I’ve been locked out of the app for over a week, I’ve tried to reset my password and I keep getting an error message, I’ve tried everything, HELP!
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theflexivegan
(@theflexivegan) reported
from
Wigan, England
@ThreeUKSupport I can unstand that but I was offered it, they seid there not a option to get phone with out the head phone Even that the second sale had no problem to do a only phone sale x
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Alison Rayner
(@AliJRayner) reported
from
Bryn, England
@snudge27 @ThreeUKSupport Thanks James but it was a UK customer service rep that gave me wrong info and had me driving to a store that I didn't need to do 😞
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Neil Cobbe
(@ncobbe) reported
from
Ince-in-Makerfield, England
Time to change my phone provider with @ChelseaFC now sponsored by @ThreeUK . Never bought anything made by Sharp or went with Vodafone when they sponsored United. #cfc #petty
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Big Dezza T
(@OneGrumpyMF) reported
from
Birkenhead, England
4 days now no 4G signal due to maintenance in my area starting to get right on my nerves now @ThreeUK
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Sophie Scott
(@sophie_lscott) reported
from
Liverpool, England
This week has put me off ever ordering anything online ever again. Terrible experience with @WHSmith and now @ThreeUK 😡😡 how difficult is it to live up to confirmed delivery dates?!
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Darren Thomas
(@DagsJT) reported
from
Warrington, England
@ThreeUKSupport That’s what I’m saying, your process is poor and outdated. You have my bank account details from when I was paying you, you could use them. Or you could send a cheque. Why should I have to go out of my way to call you to get my money back? It’s really poor customer service.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Abiola
(@Callme_Abi_) reported
@OreMMXX @MABIN2_ @ThreeUK Please don’t go to Vodafone , I was with them for 4 years and I had a terrible experience.
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Ryan Birnie
(@MrBirnie) reported
@ThreeUK No/awful phone signal for over two weeks, phone to cancel but the operator can't hear me due to the awful service. Go to the online chat and get told to come back later as the systems are down... Could someone help as I'm losing work.
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Stephen Bouvier
(@BouvierJourno) reported
What I will be doing, however, is to cancel my contract in the UK. I'll then take out a PAYG SIM with @ThreeUK. So I get the same roaming and none of the patronising guff.
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MABINTOU
(@MABIN2_) reported
@TheBiancaBre @ThreeUK They’re so crap I’m so sorry, best deals but their service is painful 😭
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Jimmy Swanston
(@jimswanstonlive) reported
@ThreeUKSupport @StuartMcCavera U won’t let me wife cancel as I’m getting endless problems with u and your app is useless when it does work
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Broken Three UK
(@Three_Is_Broken) reported
@MscharleneH @ThreeUKSupport @Ofcom That’s terrible but sadly I’m not surprised. They did something similar to a friend. Offered to cancel the contract early due to the terrible network then sent debt collector letters. When asked they had no record of agreeing to cancel early. Ofcom WILL sort this out for you 🤞🏾
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Catherine
(@plymstock755) reported
@ThreeUKSupport been trying to get phone unlocked for 2 weeks now and still locked even tho you say it’s not , Apple have confirmed it is still locked to you , get no help on your customer service team , please sort as phones are not meant to be locked after 2012
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Amigo Loans
(@amigoloans) reported
@XtremeDesign_UK @ThreeUK @Ofcom Hi there, I'm very sorry to hear this! We never cold-call and will only contact our customers on numbers they've provided, but it sounds as though a phone number may have been recorded incorrectly. Please could you DM us so we can look into this? Thanks, Amigo
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Broken Three UK
(@Three_Is_Broken) reported
@w4ndle @ThreeUK I took the Sim out of my router and put it in a tablet and was getting faster speeds. The tablet was very old but it makes me think they prioritise phones on their poor and terrible network over HomeFi
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holl
(@holliecrap) reported
@ThreeUKSupport When you make a payment through your bank you put a reference to help the receivers allocate the money- he didn’t put the correct thing. Yes from our end. I’ll find out at 1:55pm if your end is happy or not.