3 (Three) Outage Report in Rainhill, St. Helens, England

Problems in the last 24 hours in Rainhill, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Rainhill, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

• Internet (54%)
• Phone (19%)
• Total Blackout (16%)
• Wi-fi (8%)
• E-mail (2%)
• TV (1%)

Live Outage Map Near Rainhill, England

The most recent 3 (Three) outage reports came from the following cities: Birkenhead, Wigan, Liverpool, Prescot, Northwich, St Helens, and Runcorn.

City	Problem Type	Report Time
Birkenhead	Phone	4 days ago
Wigan	Internet	8 days ago
Liverpool	Phone	12 days ago
Liverpool	Internet	17 days ago
Liverpool	Internet	19 days ago
Liverpool	E-mail	20 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports Near Rainhill, England

Latest outage, problems and issue reports in Rainhill and nearby locations:

• 
  Michelle Heymans (@MichelleHeymans) reported 4 seconds ago from Widnes, England

  @ThreeUKSupport I am not techie at best of times, dont know my way around Twitter, tweets or DMs. I know I sent something a few days ago but dont know how or where to find it to see if you have responded yet as I've lost the plot with your live chat or call centre. Help somehow..

• 
  Darren Thomas (@DagsJT) reported 6 minutes ago from Warrington, England

  Curious why @ThreeUK need me to call them to get a refund when other phone companies send you a cheque with the letter saying you’re in credit. Not very good customer service.

• 
  theflexivegan (@theflexivegan) reported 7 minutes ago from Wigan, England

  @ThreeUKSupport I can unstand that but I was offered it, they seid there not a option to get phone with out the head phone Even that the second sale had no problem to do a only phone sale x

• 
  Chris Danks (@christesla) reported 8 minutes ago from Birkenhead, England

  @ThreeUK I have 5G home broadband. We get amazing 650mbps download but 10mbps upload, is there anything support can do to our account to increase upload even if it reduces the download speed?

• 
  Brilliant Tours (@brilliant_tours) reported 10 minutes ago from Liverpool, England

  @santanderukhelp I’ve already tried that it’s been happening since august - it actually seems stable on BT Wi-fi - it’s crashing every time you click transfer etc on the @ThreeUKSupport network

• 
  Jana Al-sarraf (@deathlessdreamr) reported 14 minutes ago from Liverpool, England

  I’ve been on hold for 35 ******* mins just to cancel my 4 contracts from @ThreeUK they have the worst customer service ever

• 
  Louise Williams (@Sefton3Peaks) reported 15 minutes ago from Seaforth, England

  @ThreeUK Please can someone provide help to my parents. Three of your colleagues so far have not! Spent over 2 hours now trying to resolve their issue! Really poor! 😡

• 
  Michelle Heymans (@MichelleHeymans) reported 16 minutes ago from Widnes, England

  @ThreeUK is it really too much to expect to be able to make and receive phone calls or use my data when in a town centre. Bad enough I now struggle at home after several trouble free years with you. Online chat's a joke and call centre a farce. Only struggled since contract renew

• 
  Sarah Bell (@Belle_Wales) reported 18 minutes ago from Liverpool, England

  @ThreeUKSupport I’ve been locked out of the app for over a week, I’ve tried to reset my password and I keep getting an error message, I’ve tried everything, HELP!

• 
  Darren Thomas (@DagsJT) reported 22 minutes ago from Warrington, England

  @ThreeUKSupport That’s what I’m saying, your process is poor and outdated. You have my bank account details from when I was paying you, you could use them. Or you could send a cheque. Why should I have to go out of my way to call you to get my money back? It’s really poor customer service.

• 
  Mason (@MasonSheehan__) reported 23 minutes ago from Runcorn, England

  @ThreeUK I had a bill payment outstanding from 29/07/20 and when I paid it on the 30/07/20 it has bounced back and I’m still having the same issue, please can you help me. thanks

• 
  Sophie Scott (@sophie_lscott) reported 31 minutes ago from Liverpool, England

  This week has put me off ever ordering anything online ever again. Terrible experience with @WHSmith and now @ThreeUK 😡😡 how difficult is it to live up to confirmed delivery dates?!

• 
  John Hemmings (@johnthecyclist) reported 31 minutes ago from Birkenhead, England

  @JurgensTeeth @thedavidpage @ThreeUK I've been told via a chat on the app, for my area seven days to be completed, I won't hold my breath! That information wasn't to forthcoming, they seem to be trying to blame your phone or apps rather than the problem being theirs.

• 
  Big Dezza T (@OneGrumpyMF) reported 36 minutes ago from Birkenhead, England

  4 days now no 4G signal due to maintenance in my area starting to get right on my nerves now @ThreeUK

• 
  Ben Faulkner (@benzini00) reported 37 minutes ago from Liverpool, England

  @thegord1 @OhMarieTurner @ThreeUKSupport Yes, ours started going slow around the 5th Nov, still the same now, got 50% off our bill as compensation, to be honest I'd rather they just fixed the issue!

• 
  Neil Powell (@neilpowell1971) reported 39 minutes ago from Liverpool, England

  @ThreeUKSupport hi. Well out of contract with you. Want to cancel data sim please. But can’t log into account. Any ideas?

• 
  Laura Hitchen (@LauraHitchen) reported 40 minutes ago from St Helens, England

  When @ThreeUK admit there’s no coverage in your area you’ve not been able to use your phone properly in months, forced to cancel your contract after a decade with the company & they STILL bill you £222 but it’s ok cos it’s 60% off. Ridiculous

• 
  Maud'Dib (@Maud_Dib_UK) reported 55 minutes ago from Warrington, England

  @ThreeUK Three having a go at Instagram when their own service is a shambles.

• 
  Chris Danks (@christesla) reported 56 minutes ago from Birkenhead, England

  @ThreeUKSupport I have 5G home broadband. We get amazing 650mbps download but 10mbps upload, is there anything support can do to our account to increase upload even if it reduces the download speed?

• 
  Ellie Keegan (@EllieKeegs) reported 57 minutes ago from Liverpool, England

  @ThreeUKSupport hi any problems in L1, Liverpool? I’ve had awful to no phone signal for the past 3-4 days. Currently switches between no service to 1 bar 😭

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  oliver (@ojgallanders) reported 4 minutes ago

  @ThreeUKSupport Hi Jade/Laura, if you note the second screenshot, at the top it refers to 5g broadband package. Yet I clicked on 4g package. You may have a problem with yr website redirecting to the wrong page.

• 
  Ben Kasper (@BenKasper39) reported 6 minutes ago

  @ThreeUKSupport Tried turning it off and on many times all evening and still not working.

• 
  Northernguy (@mcalvert1066) reported 6 minutes ago

  @ThreeUK Service is down in TS18/TS19 area, any idea when it'll be back working?

• 
  David Rayden (@David_Rayden) reported 9 minutes ago

  @ThreeUKSupport Resolved. They unnecessarily lost my custom due to, IMHO, poor choices when faced with “upgrading” a customer. Customer services excellent. Measured, respectful, and positive response.👍🏻👍🏻

• 
  Geek Retreat Torbay (@GRTorbay) reported 12 minutes ago

  The customer service @ThreeUK is as bad an @TalkTalk and that is saying something. No help at all with something as simple and transferring my number to a new phone

• 
  Nicola De Mitri (@_nicolasap) reported 15 minutes ago

  Did @ThreeUK make Go Roam in Europe a paid service with no communication to the users!? Or am I reading it wrong? Go Roam (aka Feel At Home, which existed before the EU free roaming mandates) was the sole reason I chose Three 7y ago. EU immigrant friends, who should I switch to?

• 
  Gordon McWhinnie (@gmansenior) reported 15 minutes ago

  @ThreeUKSupport your coverage in the last few months in my area is an absolute disgrace. Fix it or I'll be off!!! #jokeofacompany

• 
  Unubold bob (@BoB_Unubold) reported 17 minutes ago

  @ThreeUK @ThreeUKSupport what a dogshit network you guys are sort your signals and internet speed out

• 
  Allan Wright (@allanwphoto) reported 20 minutes ago

  @ThreeUKSupport Who’s idea was disabling access to My3 portal when a billing hiccup occurs? Also not providing an easy self help route to update payment details? Shocking UX/UI design. Spent almost an hour on chat to fix. Dreadful customer journey experience. Expect better from @ThreeUK tbh.

• 
  Kevin T B (@kevtom7) reported 21 minutes ago

  @ThreeUKSupport my 5g home broadband is going down for 30 second bursts every 5 minutes. I can't work or do anything. Bradford area and has been doing this now for 3 days.