3 (Three) Outage Report in Rainhill, St. Helens, England
No problems detected
If you are having issues, please submit a report below.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Rainhill, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Rainhill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
-
Internet (46%)
-
Total Blackout (27%)
-
Phone (19%)
-
Wi-fi (6%)
-
E-mail (2%)
-
TV (1%)
Live Outage Map Near Rainhill, St. Helens, England
The most recent 3 (Three) outage reports came from the following cities: Liverpool, Skelmersdale and Wigan.
| City | Problem Type | Report Time |
|---|---|---|
 Liverpool |
Internet | |
| Liverpool |
||
| Liverpool |
Internet | |
| Skelmersdale |
Phone | |
| Liverpool |
Wi-fi | |
| Liverpool |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Rainhill, England
Latest outage, problems and issue reports in Rainhill and nearby locations:
-
Jana Al-sarraf
(@deathlessdreamr) reported
from
Liverpool, England
I’ve been on hold for 35 ******* mins just to cancel my 4 contracts from @ThreeUK they have the worst customer service ever
-
Ben Faulkner
(@benzini00) reported
from
Liverpool, England
@thegord1 @OhMarieTurner @ThreeUKSupport Yes, ours started going slow around the 5th Nov, still the same now, got 50% off our bill as compensation, to be honest I'd rather they just fixed the issue!
-
theflexivegan
(@theflexivegan) reported
from
Wigan, England
@ThreeUKSupport I can unstand that but I was offered it, they seid there not a option to get phone with out the head phone Even that the second sale had no problem to do a only phone sale x
-
Darren Thomas
(@DagsJT) reported
from
Warrington, England
Curious why @ThreeUK need me to call them to get a refund when other phone companies send you a cheque with the letter saying you’re in credit. Not very good customer service.
-
Louise Williams
(@Sefton3Peaks) reported
from
Seaforth, England
@ThreeUK Please can someone provide help to my parents. Three of your colleagues so far have not! Spent over 2 hours now trying to resolve their issue! Really poor! 😡
-
Ellie Keegan
(@EllieKeegs) reported
from
Liverpool, England
@ThreeUKSupport hi any problems in L1, Liverpool? I’ve had awful to no phone signal for the past 3-4 days. Currently switches between no service to 1 bar 😭
-
Mason
(@MasonSheehan__) reported
from
Runcorn, England
@ThreeUK I had a bill payment outstanding from 29/07/20 and when I paid it on the 30/07/20 it has bounced back and I’m still having the same issue, please can you help me. thanks
-
Sophie Scott
(@sophie_lscott) reported
from
Liverpool, England
This week has put me off ever ordering anything online ever again. Terrible experience with @WHSmith and now @ThreeUK 😡😡 how difficult is it to live up to confirmed delivery dates?!
-
Michelle Heymans
(@MichelleHeymans) reported
from
Widnes, England
@ThreeUKSupport I am not techie at best of times, dont know my way around Twitter, tweets or DMs. I know I sent something a few days ago but dont know how or where to find it to see if you have responded yet as I've lost the plot with your live chat or call centre. Help somehow..
-
Big Dezza T
(@OneGrumpyMF) reported
from
Birkenhead, England
4 days now no 4G signal due to maintenance in my area starting to get right on my nerves now @ThreeUK
-
Brilliant Tours
(@brilliant_tours) reported
from
Liverpool, England
@santanderukhelp I’ve already tried that it’s been happening since august - it actually seems stable on BT Wi-fi - it’s crashing every time you click transfer etc on the @ThreeUKSupport network
-
Maud'Dib
(@Maud_Dib_UK) reported
from
Warrington, England
@ThreeUK Three having a go at Instagram when their own service is a shambles.
-
Michelle Heymans
(@MichelleHeymans) reported
from
Widnes, England
@ThreeUK is it really too much to expect to be able to make and receive phone calls or use my data when in a town centre. Bad enough I now struggle at home after several trouble free years with you. Online chat's a joke and call centre a farce. Only struggled since contract renew
-
Neil Powell
(@neilpowell1971) reported
from
Liverpool, England
@ThreeUKSupport hi. Well out of contract with you. Want to cancel data sim please. But can’t log into account. Any ideas?
-
Alison Rayner
(@AliJRayner) reported
from
Bryn, England
@snudge27 @ThreeUKSupport Thanks James but it was a UK customer service rep that gave me wrong info and had me driving to a store that I didn't need to do 😞
-
John Hemmings
(@johnthecyclist) reported
from
Birkenhead, England
@JurgensTeeth @thedavidpage @ThreeUK I've been told via a chat on the app, for my area seven days to be completed, I won't hold my breath! That information wasn't to forthcoming, they seem to be trying to blame your phone or apps rather than the problem being theirs.
-
Sarah Bell
(@Belle_Wales) reported
from
Liverpool, England
@ThreeUKSupport I’ve been locked out of the app for over a week, I’ve tried to reset my password and I keep getting an error message, I’ve tried everything, HELP!
-
Darren Thomas
(@DagsJT) reported
from
Warrington, England
@ThreeUKSupport That’s what I’m saying, your process is poor and outdated. You have my bank account details from when I was paying you, you could use them. Or you could send a cheque. Why should I have to go out of my way to call you to get my money back? It’s really poor customer service.
-
Chris Danks
(@christesla) reported
from
Birkenhead, England
@ThreeUK I have 5G home broadband. We get amazing 650mbps download but 10mbps upload, is there anything support can do to our account to increase upload even if it reduces the download speed?
-
Emily Mawdsley
(@EmilyJMawdsley) reported
from
Liverpool, England
@ThreeUKSupport Hi. I called to cancel one of my contracts in March 2020, they told me after 30 days it would be cancelled. I have now had a text message asking for an overdue payment for this number. How do I contact Three and speak to somebody as the live chat is not working
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
-
karen foster (was rose frampton )
(@RoseFrampton) reported
@ThreeUKSupport is anyone replying to messages ? 2 hours gone now & not even the courtesy of an acknowledgement #nothappy #support?
-
MBDB
(@MattBriley1) reported
@ThreeUK have to be one of the worst phone companies I've ever dealt with. Not only do they allow you to enter into a contract for an out of stock phone. They are more than happy to charge you for it monthly despite it not arriving. And refuse to fix the situation. (1)
-
#TTM
(@LongForLaz) reported
@ThreeUK @ThreeUKSupport what is wrong with this network!! For months I’ve had no reception in and outside!! Cant take calls. Have to use wifi everywhere. Cant use apps outside! I need a full 3 mth refund or im leaving this network! Terrible!
-
Rand
(@Raz625772) reported
@ThreeUK what is wrong with your signal in SW11 London? Has been an outage for months now. Shocking! I’ll be cancelling my DD until it’s fixed.
-
Leigh Regan
(@LeighRegan73) reported
from
Romford, England
@ThreeUKSupport thank you so much for setting your debt collectors on me with no communication whatsoever. Lovely customer service. Looking forward to moving to another supplier when my contract ends #poorservice
-
Debbie
(@SherbetDebs) reported
@ThreeUK @SamsungUK Hi 👋 do you need to be customer to enter?
-
Chris Armstrong
(@Armstrong) reported
@ThreeUKSupport The reason you’re not aware of any issues with the service is because your support reps don’t seem to log any of my complaints. I’ve had to use the Data Passport in 4 different countries over the past 3 months and it’s horrendously buggy in all of them. Every. Day.
-
Sue_Z
(@turkeygruel) reported
@ThreeUK At least a week without network service on my phone in my house in the EN1 area, Three. Any update apart from what's on your network update page please!? Not sure how long fixing the masts takes! I'd appreciate an estimated end date pls
-
Chris Armstrong
(@Armstrong) reported
@ThreeUKSupport am trying to speak to your cancellations team but the phone menu simply says “sorry I’m having trouble responding to your request” when I select that option.
-
John van Dieken
(@doubledutch13) reported
@ThreeUKSupport please see DM from me. Copy — Guys my new sim sent Sunday has not arrived. I’ve had zero notification about it. Sorry last straw. Please give me a number to call to issue 30 days notice. I’m done.