3 (Three) Outage Report in Rainhill, St. Helens, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Rainhill, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Rainhill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (43%)
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Total Blackout (31%)
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Phone (17%)
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Wi-fi (6%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Rainhill, St. Helens, England
The most recent 3 (Three) outage reports came from the following cities: Leigh and Liverpool.
| City | Problem Type | Report Time |
|---|---|---|
 Leigh |
Phone | |
| Liverpool |
Phone | |
| Liverpool |
Internet | |
| Liverpool |
Internet | |
| Liverpool |
||
| Liverpool |
Internet |
Community Discussion
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3 (Three) Issues Reports Near Rainhill, England
Latest outage, problems and issue reports in Rainhill and nearby locations:
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Michelle Heymans
(@MichelleHeymans) reported
from
Widnes, England
@ThreeUK is it really too much to expect to be able to make and receive phone calls or use my data when in a town centre. Bad enough I now struggle at home after several trouble free years with you. Online chat's a joke and call centre a farce. Only struggled since contract renew
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Neil Powell
(@neilpowell1971) reported
from
Liverpool, England
@ThreeUKSupport hi. Well out of contract with you. Want to cancel data sim please. But can’t log into account. Any ideas?
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Darren Thomas
(@DagsJT) reported
from
Warrington, England
Curious why @ThreeUK need me to call them to get a refund when other phone companies send you a cheque with the letter saying you’re in credit. Not very good customer service.
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Sarah Bell
(@Belle_Wales) reported
from
Liverpool, England
@ThreeUKSupport I’ve been locked out of the app for over a week, I’ve tried to reset my password and I keep getting an error message, I’ve tried everything, HELP!
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Brilliant Tours
(@brilliant_tours) reported
from
Liverpool, England
@santanderukhelp I’ve already tried that it’s been happening since august - it actually seems stable on BT Wi-fi - it’s crashing every time you click transfer etc on the @ThreeUKSupport network
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Sophie Scott
(@sophie_lscott) reported
from
Liverpool, England
This week has put me off ever ordering anything online ever again. Terrible experience with @WHSmith and now @ThreeUK 😡😡 how difficult is it to live up to confirmed delivery dates?!
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Maud'Dib
(@Maud_Dib_UK) reported
from
Warrington, England
@ThreeUK Three having a go at Instagram when their own service is a shambles.
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Laura Hitchen
(@LauraHitchen) reported
from
St Helens, England
When @ThreeUK admit there’s no coverage in your area you’ve not been able to use your phone properly in months, forced to cancel your contract after a decade with the company & they STILL bill you £222 but it’s ok cos it’s 60% off. Ridiculous
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theflexivegan
(@theflexivegan) reported
from
Wigan, England
@ThreeUKSupport I can unstand that but I was offered it, they seid there not a option to get phone with out the head phone Even that the second sale had no problem to do a only phone sale x
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Ellie Keegan
(@EllieKeegs) reported
from
Liverpool, England
@ThreeUKSupport hi any problems in L1, Liverpool? I’ve had awful to no phone signal for the past 3-4 days. Currently switches between no service to 1 bar 😭
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John Hemmings
(@johnthecyclist) reported
from
Birkenhead, England
@JurgensTeeth @thedavidpage @ThreeUK I've been told via a chat on the app, for my area seven days to be completed, I won't hold my breath! That information wasn't to forthcoming, they seem to be trying to blame your phone or apps rather than the problem being theirs.
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Chris Danks
(@christesla) reported
from
Birkenhead, England
@ThreeUKSupport I have 5G home broadband. We get amazing 650mbps download but 10mbps upload, is there anything support can do to our account to increase upload even if it reduces the download speed?
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Michelle Heymans
(@MichelleHeymans) reported
from
Widnes, England
@ThreeUKSupport I am not techie at best of times, dont know my way around Twitter, tweets or DMs. I know I sent something a few days ago but dont know how or where to find it to see if you have responded yet as I've lost the plot with your live chat or call centre. Help somehow..
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Louise Williams
(@Sefton3Peaks) reported
from
Seaforth, England
@ThreeUK Please can someone provide help to my parents. Three of your colleagues so far have not! Spent over 2 hours now trying to resolve their issue! Really poor! 😡
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Laura Hitchen
(@LauraHitchen) reported
from
St Helens, England
@ThreeUKSupport Yes, they discounted it by 60% but when I pay over £80 p/m for a phone that’s has barely any signal for the best part of a year I thought the least they could do would be squash it- considering the admittance of NO SIgnal therefore no service provided which I have been paying for
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Jana Al-sarraf
(@deathlessdreamr) reported
from
Liverpool, England
I’ve been on hold for 35 ******* mins just to cancel my 4 contracts from @ThreeUK they have the worst customer service ever
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Ben Faulkner
(@benzini00) reported
from
Liverpool, England
@thegord1 @OhMarieTurner @ThreeUKSupport Yes, ours started going slow around the 5th Nov, still the same now, got 50% off our bill as compensation, to be honest I'd rather they just fixed the issue!
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Chris Danks
(@christesla) reported
from
Birkenhead, England
@ThreeUK I have 5G home broadband. We get amazing 650mbps download but 10mbps upload, is there anything support can do to our account to increase upload even if it reduces the download speed?
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Darren Thomas
(@DagsJT) reported
from
Warrington, England
@ThreeUKSupport That’s what I’m saying, your process is poor and outdated. You have my bank account details from when I was paying you, you could use them. Or you could send a cheque. Why should I have to go out of my way to call you to get my money back? It’s really poor customer service.
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Big Dezza T
(@OneGrumpyMF) reported
from
Birkenhead, England
4 days now no 4G signal due to maintenance in my area starting to get right on my nerves now @ThreeUK
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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sunil grover
(@snlgrover) reported
@ThreeUK The customer service is rubbish. I have locked my account and been trying to unlock it for over 4 weeks. I cannot upgrade or cancel my account. I have been your customer for over 15 years but want to leave now.
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DeclanMorrow 💙
(@DeclanMorrow) reported
@ThreeUKSupport And the 30 day money back guarantee, is that no questions asked? If I'm not happy with the speed in 30 days am I able to cancel the contract with zero fees.
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MØKVI
(@M0KVI) reported
@M0VMK @ThreeUKSupport Yeah in a long time 3 customer. Managed to get their web chat working now. I've spend hours on phone last call was 30mins. No progress. Whats frustrating isnthatbit was very good! Now its bottomed out over a week ago. Hopefully we can resolve.
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Lucy Wike
(@lucywike) reported
@ThreeUK I need to cancel my contract & want to talk with an ACTUAL HUMAN BEING. Your website is not user friendly, Ive tried LIVE CHAT - they can’t find my details. I’ve emailed- which has failed because you’re all at home & I don’t have my details to be able to cancel online.
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Scottish Mia Bhai
(@akmsh5) reported
@ThreeUKSupport This is not an excuse. You can't hide behind the word "technical issue" for days. It His is ridiculous service. You are not a street vendor. You are one of the big companies. You should be providing basic services, at least the regulatory compliance should be first and foremost.
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Jamie Sidney
(@jamiesidney72) reported
@ThreeUK still no 4G data in Watford/Bushey/Stanmore areas. Been days already. What’s going on? Do I get refunds for these continuous network issues??
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Sarah Stook 🦆
(@sarah_stook) reported
@StewCElliott @ThreeUK They’d never ask for your card details over the phone randomly.
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Sêan
(@freeselect) reported
@ThreeUKSupport Customer services have told me there's nothing they can do about Three new security
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Jamie-Leigh Bishop
(@PrincessJStew) reported
@ThreeUKSupport Yes but even the support team confirmed it should only be £26 for one and £22 for the other
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Sêan
(@freeselect) reported
@ThreeUK Three customers now can't access their accounts if they don't have access to their phones (dead battery, lost etc) SMS code only to access accounts online... No option to email code... Customer services and complaints not interested...