3 (Three) Outage Report in Marlow, England

Problems in the last 24 hours in Marlow, England

3 (Three) signals over the past 24 hours, with local activity from Marlow, England and nearby areas. The dashed baseline applies to service-wide activity, not to local outage confirmation.

• Service-wide signals
• Service-wide baseline

Community Discussion

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3 (Three) Issues Reports Near Marlow, England

Latest outage, problems and issue reports in Marlow and nearby locations:

• 
  Stef Mattana (@stefmattana) reported 12 minutes ago from Reading, England

  Dear @ThreeUK, your customer support people on the phone must stop asking account passwords to users as proof of ownership to get some help. It’s unethical and I guess also against the law.

• 
  Sarah 🧡 (@MissusWebb) reported 13 minutes ago from Burnham, England

  @ThreeUK When you have just increased my plan from the half price to full price and I get less than full service I find it less than acceptable!! No response from your phone help desk or twitter help service !! Want to leave ASAP !!

• 
  Harry Robertson (@HarryRobertson5) reported 15 minutes ago from Bracknell, England

  @ThreeUK been a loyal customer for 6 years, recently brought a new contract through you, yet my upgrade price is far from being a loyal customer, I cant even get an existing customer deal unless I take out a third contract, what a joke! Even @O2 are cheaper than what I was told

• 
  𝙱𝚊𝚕𝚍𝙱𝚊𝚍𝚍𝚒𝚎🇿🇦 (@Nomthee_9808) reported 17 minutes ago from Reading, England

  @ThreeUK my network is down 🥴

• 
  Lewis (@lewii) reported 21 minutes ago from Wokingham, England

  @ThreeUK seems to be down on the morning commute 😢

• 
  Michael Knight (@MJKN1GHT) reported 21 minutes ago from Wokingham, England

  @ThreeUKSupport Tried that full power off and restart too...wife has same issue. Think localised can you check if issues still in area

• 
  James Clark (@james_clark10) reported 26 minutes ago from Hazlemere, England

  @ThreeUKSupport how long is the network disruption going to last in High Wycombe??

• 
  Vix Bilton (@VixBilton) reported 33 minutes ago from Reading, England

  @PitirisTom @ThreeUK I'm tied into a contract but surely if I'm not happy with the service I should be able to get out? I never had a single issue on @SMARTYMobileUK at 1/4 of the cost but I needed a new device

• 
  Jam (@Carefree_Jam) reported 36 minutes ago from Reading, England

  @idanknow05 @ChelseaFC @ThreeUK 😭😭😭 That really sucks bro. Hopefully they get a replica in the shops in Cambodia or something!

• 
  Badger Smaker (@BadgerSmaker) reported 41 minutes ago from Egham, England

  @ThreeUKSupport Good morning. My wife is having a terrible time with your accounts department. She has an account that she can't access & wants to pay bill. Phone/chat Support so far unhelpful on 2 occasions. Can you help, please?

• 
  Richard Sharpe (@Sharpey) reported 42 minutes ago from Maidenhead, England

  @steviemetime @ThreeUK Goodness. You have been promising that eSIM is “coming soon”, for (literally) years @ThreeUKSupport Please just be honest with your customers. If you are not going to support it, we can go elsewhere.

• 
  Jo (@JoCollins_x) reported 43 minutes ago from Maidenhead, England

  @ThreeUK I am sick of paying £86 a month for 4G that doesn’t work! Once again another day I can’t send texts or make calls because your network is down

• 
  Harvey (@HarveyWelch) reported 44 minutes ago from Wokingham, England

  @chadderscheesee @ThreeUK @EE There's definitely a contract clause which will say you can leave if service is subpar which it really is

• 
  Anita Duncan (@AnitaDuncan1) reported 45 minutes ago from Wokingham, England

  @ThreeUK Poor customer service! 3rd call ask for manager agent refused to put me through. No bill no payment! No online bill service! How many months does it take to fix an issue! My post from yesterday ignored!

• 
  Nikki Hayler (@Nikki1618) reported 48 minutes ago from Virginia Water, England

  Why is the 3 app so hard to use, can't have WiFi on but I have no 4G, it's redirected me 10x and the button to reset the password doesn't work 🤔 @ThreeUK

• 
  ɥʇɹoɥ ʎuuɥoɾ (@orfy) reported 48 minutes ago from Maidenhead, England

  @rc81_ @ThreeUK Just had the same thing. Am about to have a live chat with Customer Service to check if it’s a scam- will let you know...

• 
  Badger Smaker (@BadgerSmaker) reported 54 minutes ago from Egham, England

  @ThreeUKSupport It's ok, third time lucky on chat she finally found someone who knows what they are doing who fixed the issue. Credit score affected by your companies error, however.

• 
  Matthew John Earley (@o0MattE0o) reported 55 minutes ago from Bracknell, England

  @ThreeUKSupport Yes, you second support staff was allot better. Thanks for getting back to me.

• 
  JC (@JordanCourt94) reported 58 minutes ago from Wokingham, England

  Can Singha beer **** their contract off as well. Them and @ThreeUK walking in the same day would be unreal.

• 
  Kate (@katesj1983) reported 58 minutes ago from Wokingham, England

  @ThreeUKSupport I have the restart my phone every day in an attempt to pick up the data in the area...if it succeeds it’s then super slow at doing anything

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Mr Gray (@Monetization26) reported 6 minutes ago

  @robincornelius @bt_uk @ThreeUKSupport Hi Robin, is that affecting EE customers do you know as mines been down all morning and when ive phoned up they are saying there’s nothing wrong and I’m saying well there definitely is as nothing it work?.

• 
  Emma harris (@EmmaHarris772) reported 12 minutes ago

  I have 60gb and have used 40gb and mobile data has stopped working can you please help @ThreeUK

• 
  FINGERSJOHN✌ (@jnafr) reported 14 minutes ago

  @ThreeUKSupport B43 7EQ Birmingham Still a very poor recieption (internet)

• 
  huey freeman (@80iishh) reported 15 minutes ago

  @ThreeUK & again, I got no service in my area. You’ll never know peace

• 
  MarkMark250 (@MarkMark250) reported 19 minutes ago

  @threeuk Why do your customer service agents feel the need to lie on your help chat, then instead of helping try to trick me into a 24 month contract?

• 
  f (@bread_bread5) reported 23 minutes ago

  @ThreeUK changing the Caffè Nero code to £2 was my last straw I will be changing phone providers now. The coverage is awful, coffee was the only good thing left about you

• 
  Mike Wood (@mikewooduk) reported 23 minutes ago

  @VodafoneUK @ThreeUK So 3 customer popped into Vodafone as your store closure notes you can find 3 at Vodafone. Unable to upgrade, cancel or discuss accounts. Confirmed with several stores. This is definitely a breach not everyone wants to speak to cust service on the phone...

• 
  Taylor✌️ (@JulieOutrageous) reported 25 minutes ago

  @KayliePaylie @ThreeUKSupport @ThreeUK I think the only time we've paid more than like £6 for the cinema was when we were in London, and you expect it down there

• 
  Stephen Lycitt (@stephenlycitt) reported 26 minutes ago

  @ThreeUK . Your customer service is extremely poor and processes very difficult to navigate!

• 
  Sir Richard B-H-Soame 13th BT (@SOAMER) reported 27 minutes ago

  So when will it happen? And your misleading tv add that your investing 11 billion in to the network yet you fail to say 4.3 billion of that is to buy @ThreeUK #ukmobilenetworks #vodaphoneUK