3 (Three)

3 (Three) Outage Report in Horley, Surrey, England

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Horley, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Horley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Horley, Surrey, England 02/09/2026 01:55

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (54%)

    Internet (54%)

  2. Phone (18%)

    Phone (18%)

  3. Total Blackout (17%)

    Total Blackout (17%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Horley, Surrey, England

The most recent 3 (Three) outage reports came from the following cities: London, Crawley, Redhill, East Grinstead, Epsom, Horsham, Bookham, Caterham and Reigate.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Phone
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports Near Horley, England

Latest outage, problems and issue reports in Horley and nearby locations:

  • lauracrimmons Laura Crimmons (@lauracrimmons) reported from London, England

    @TheHodge @ThreeUK Three. It's a known problem though

  • zoeycol Zoe. (@zoeycol) reported from London, England

    @amelia_jk @ThreeUK Honestly it’s ridiculous how bad they are! Yet keep signing back up with them

  • BIGrsJ JMP 🇬🇧 (@BIGrsJ) reported from Horsham, England

    @ThreeUKSupport Problem is Kimberly that Three fail to admit there’s an issue & fob us off. It’s been terrible for a long time now & so has the customer service.

  • chess_galea Chess Galea (@chess_galea) reported from London, England

    @ThreeUKSupport trying to use the chat feature on the app it’s not working

  • Torogram87 Jae🏳️‍🌈 (@Torogram87) reported from Crawley, England

    Again @ThreeUKSupport @ThreeUK I’m on standby and I’ve no signal amazing!!! What the hell am I paying for!!!

  • Vanessssaxo V. (@Vanessssaxo) reported from London, England

    @ThreeUK why is my service not working 😡

  • crybabyrainface crybabyrainface (@crybabyrainface) reported from Gatwick, England

    @ThreeUKSupport new customer (2 weeks) at Gatwick airport south terminal. No mobile signal. I'm starting to regret switching from Vodafone. Please sort this out. I'm on the free wifi sending this tweet.

  • ChrisTheDJ Chris Merriman (@ChrisTheDJ) reported from London, England

    @ianbetteridge @ThreeUK Three has been down nationwide since midnight

  • VickyPukis Vicks That Foreign (@VickyPukis) reported from London, England

    Get back to London and my phone signal is worse than being in Paris. @ThreeUK sort your shit out!

  • lauracrimmons Laura Crimmons (@lauracrimmons) reported from London, England

    @dergal @ThreeUK @ThreeUKSupport Yes! My signal just disappears completely sporadically

  • andycoxonuk Andy Coxon (@andycoxonuk) reported from London, England

    @MrChrisPassey @scotthayesss @EE BOYS!!!! I’m on @ThreeUK sim only £15 a month #wtf

  • Torogram87 Jae🏳️‍🌈 (@Torogram87) reported from Crawley, England

    @ThreeUKSupport Well it’s not good enough I’m a flight attendant on standby if I get a call and it doesn’t go through I’m the one who gets a meeting and a note on my record!!What exactly am I paying for his seems to be constantly happening so why am I paying my bill for service that’s not workin

  • themib Martin Bentley (@themib) reported from London, England

    @Johngs08 @ThreeUK Yeah I saw that, should get an automatic refund for a period without service.

  • JohnOHarePrice John O'Hare-Price (@JohnOHarePrice) reported from London, England

    @ThreeUK what’s happening to the network/internet. I can make phone calls but that’s it. No internet. Turned phone on and off multiple times. #networkissues #networkfail #nointernet

  • Torogram87 Jae🏳️‍🌈 (@Torogram87) reported from Crawley, England

    @ThreeUK @ThreeUKSupport why am I paying for no service!!! For@best part this month my signal has been non existent!!

  • R5Latvia Rihards (@R5Latvia) reported from London, England

    @ThreeUKSupport hello! I have had problems removing the parental control from my account for months, I have an UK credit card, which should prove that i am already over 18 more than enough, but it gets declined all the time:/

  • LulhAndy Andy Lulham (@LulhAndy) reported from Crawley, England

    @chrisdetsicas @ThreeUK @giffgaff - was with 3 for 10 years and they kept cutting my data allowance. I get a shit tonne of data and flexibility for peanuts with giffgaff

  • melvgotti M 🇳🇬 (@melvgotti) reported from London, England

    @ThreeUKSupport London has always been busy but I've only had issues in the last 6 months. And the signal does not improve when I move around different areas in London either

  • ItinerantHam John - M0IDA (@ItinerantHam) reported from Crawley, England

    @ThreeUKSupport signal report for you. If you want to make a call upstairs in LGW South terminal, please ask all your customers to gather near the rail outside Accessorize - its the only place you get more than zero bars

  • melvgotti M 🇳🇬 (@melvgotti) reported from London, England

    @ThreeUKSupport No. My signal is shit in central london and I can't even load YouTube videos or google maps on 4g

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • chaz_6 🇪🇺 Chaz6 🇪🇺 (@chaz_6) reported

    @ThreeUKSupport I would also suggest you provide your customer service agents with better GDPR training as they could have pointed me to that page rather tham simply refusing to help.

  • macohibs Euan McAleece (@macohibs) reported

    @ThreeUKSupport But the problem is the sim I ordered on the phone will take up to 5 days. My phone is diverted to my partner but now have no access to phone or 3/4g when outwith WiFi, for up to 5 days, and I use this phone for my business. Hopefully I can get my partner to the store...

  • SMarcaigh S O’Marcaigh 🏳️‍🌈🇮🇪🇬🇧💙 (@SMarcaigh) reported

    @WhichUK I disagree I have been with @ThreeUK for years and have a good deal which includes 5G and WiFi calling , worst I ever experienced was virgin mobile , non existent customer service .

  • HevaLaPritchy Heather Pritchard (@HevaLaPritchy) reported

    @ThreeUKSupport husband was trying to get an upgrade processed earlier but was told there was a system issue - has this been resolved yet please?

  • macohibs Euan McAleece (@macohibs) reported

    @ThreeUKSupport This was done before going to the store. In anticipation of problems.

  • bluegodzilla マシュー (@bluegodzilla) reported

    @ThreeUK I have been struggling to get a signal the last two days in my area. Can I DM you my post code. So you can investigate.

  • ImAmaR13 Amarpal Singh (@ImAmaR13) reported

    @ThreeUK It is every other day story. Why can't you do it overnight while most of the people are at home? I am still paying the full price for this below standard service. It was like that yesterday and again today and 3 days before.

  • macohibs Euan McAleece (@macohibs) reported

    @ThreeUKSupport The policy needs updated. I was named on the account, had given photographic ID. A simple phone conversation with my partner, with security checks and I would be a happy customer. Or even if stupid policies are in place, the manager could have used a working sim...

  • macohibs Euan McAleece (@macohibs) reported

    @ThreeUKSupport To check if it is the sim faulty or the phone. I. E helping your customer. There was no security issue. Just a system with no flexibility. And I still have no working phone. You can double down or suggest looking into the issue. So others may not...

  • eurocitizen richi blennerhassett (@eurocitizen) reported from Brighton and Hove, England

    @ThreeUKSupport mobile internet is registering 0.83 mbps download speeds. No technical support to help. This is not what I call service