3 (Three) Outage Report in Horley, Surrey, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Horley, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Horley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
- Internet (55%)
- Phone (19%)
- Total Blackout (15%)
- Wi-fi (8%)
- E-mail (2%)
- TV (1%)
Live Outage Map Near Horley, England
The most recent 3 (Three) outage reports came from the following cities: Epsom, Crawley, and Horsham.
| City | Problem Type | Report Time |
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Phone | 24 days ago |
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Internet | 1 month ago |
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Internet | 2 months ago |
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Internet | 2 months ago |
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Internet | 2 months ago |
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Internet | 2 months ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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3 (Three) Issues Reports Near Horley, England
Latest outage, problems and issue reports in Horley and nearby locations:
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Martin Smith (@Mpsmiffy) reported from Horsham, England@ThreeUK USELESS 3 days 6 queues, get to front of one only 2 b told wrong dept.(I know but it’s the only way in!!) passed over to new longer Q then cut off!! Crap!!
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Don Morgan (@donmorgan007) reported from Leatherhead, England@ThreeUKSupport How do I msg you so that not everyone can see. All of the info will be linked to my account. Nothing to do with a new phone. It’s one under warranty not working for nearly 4 months & now you avoiding paying for the Apple store replacement. All you do is take my money each month.
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Service please (@Unhappyconsume1) reported from Crawley, England@ThreeUK appalling service. You are a communications company however you can’t organise your call centre staff to work from home!!! Banks, mortgage companies and travel agents have organised this so why can’t you. This is really concerning that the only option is online chat.
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Colin Maddocks (@colin_maddocks) reported from Crawley, England@davwheat_ @ThreeUKSupport @madwedge Distance. 5G upload is terrible. The broadcasting site has beamforming and power on its side. My little OnePlus 9 Pro doesn’t really have either. Higher frequency, shorter distance.
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🅱🅰🅻🅳🅿🅷🅸🅻🅻 / 🆁🅰🅽🆃🅵🅾🅾🆃🅱🅰🅻🅻 (@PDGCFC79) reported from Crawley, England@ThreeUKSupport as you know most of us can not work right now, and are not getting paid, i can not pay my bills for foreseeable Future, you shut phone lines down and it seems impossible to Get on The online chat, so you going to leave me no choice but to stop direct debits
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Don Morgan (@donmorgan007) reported from Leatherhead, England@ThreeUK - been trying to get resolution to a relatively simple issue for 3-4. Months. No mobile service. No handset. You are happy to keep taking my money & provide no help. Web chat & call centre totally useless. How do I contact a grown up with some authority & sense?
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neeraj chawla (@neerajchawla22) reported from Redhill, England@ThreeUKSupport i have been following from last one month and you support team tells new story every time. i can provide you the case ids and chat ids
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Jae🏳️🌈 (@Torogram87) reported from Crawley, EnglandAgain @ThreeUKSupport @ThreeUK I’m on standby and I’ve no signal amazing!!! What the hell am I paying for!!!
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Carlos De Santana (@CDeSantana) reported from Crawley, England@ThreeUK good afternoon guys, Could you guys shine light on why the signal is so bad in the Crawley area? We all need to communicate and I am struggling to call, open App Store and everything else in between?
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Jae🏳️🌈 (@Torogram87) reported from Crawley, England@ThreeUKSupport Well it’s not good enough I’m a flight attendant on standby if I get a call and it doesn’t go through I’m the one who gets a meeting and a note on my record!!What exactly am I paying for his seems to be constantly happening so why am I paying my bill for service that’s not workin
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Bezzi Foley (@bezzi_foley) reported from Ardingly, England@ThreeUKSupport Then no response from @ThreeUKSupport! Worst provider ever
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sam james. (@jamesysam002) reported from Horsham, England@ThreeUK the signal on my phone has been really bad this past week, the same on our Three broadband, and my sis said the same thing this evening about her Three broadband. Your website says all good though. Is there a problem in Horsham?
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J A M E S A L L C H I N (@JamesAllchin10) reported from Broadbridge Heath, England@talkSPORT The only way the new @ThreeUK @ChelseaFC shirt is worth £70 is if it boosts your phone signal when you wear it! Another example of clubs forgetting the fans don’t have wallets as big as Romans. #embarressing
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crybabyrainface (@crybabyrainface) reported from Gatwick, England@ThreeUKSupport new customer (2 weeks) at Gatwick airport south terminal. No mobile signal. I'm starting to regret switching from Vodafone. Please sort this out. I'm on the free wifi sending this tweet.
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Jae🏳️🌈 (@Torogram87) reported from Crawley, England@ThreeUK @ThreeUKSupport why am I paying for no service!!! For@best part this month my signal has been non existent!!
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Don Morgan (@donmorgan007) reported from Leatherhead, England@ThreeUKSupport Still absolutely no use whatsoever. No customer service. No help. Your own systems are now down. The latest excuse. 4 months of you taking money & providing zero service. Basically a scam.
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Gerry White SEO geek (@dergal) reported from Redhill, England@ThreeUK I seriously would raise this as an issue
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J Chapman (@Lord_Chappers) reported from Crawley, England@ThreeUK I understand extra security when delivering phones, but you won't let me pick another delivery place and DPD only deliver on weekdays, and won't let me collect my phone from the depot. I have to take a day off of work to be able to receive my phone! ******* stupid.
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Jae🏳️🌈 (@Torogram87) reported from Crawley, England@ThreeUKSupport No funny enough if I’m not home I don’t have bloody WiFi! You should be paying me back for the fact your not providing me a service that I pay you for !! nor does your stupid app work either! You couldn’t arrange a piss up in a brewery
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Don Morgan (@donmorgan007) reported from Leatherhead, England@ThreeUKSupport But you haven’t helped solve the problem at all.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Sineadmona (@Sineadmona1) reported@ThreeUK Blocking customers who call out your terrible service? Doesn't sound very professional to me. You just delete negative comments on your tweets?
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Jane Smith (@hprw) reportedWhen I told @ThreeUKSupport I have no internet or phone to contact so can't use their webchat or phone lines, they suggested making a call over the internet instead of by phone. FFS. I just want the service I'm paying for but apparently that's too much to ask.
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Ruth Richards-Hill ♿♀🏳️🌈🐾 🇺🇦 (@Tantrumfly) reported@ThreeUK Your outage in the LD3 area has been going on for days. Its a rural area where there are no land based internet connections - you do realise, there a number of vulnerable people with no comms to the outside world? How much longer?
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I Have a Question (@Helpplessenow) reported@ThreeUK the worst network and customer service. I feel like I'm banging my head against a wall trying to get anywhere with Three. Imagine a mobile company you can't talk to over the phone who will only chat to you through online chat?!
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Megan White (@whatmegandid) reported@MarcWardVideo @ThreeUK I had a similarly bad experience with O2 recently - switched to Sky and so far they're great!
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maccblue (@maccblue2311) reportedSo I’m up in the hills in the middle of Greece and Iv got full 4G signal, back in the UK at home my signal is that bad I can’t take any calls or texts in certain areas for work due to such bad signal, yet @ThreeUK try and tell me that there is no issues
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Ru773LL (@Ru773LL) reported@DesertedPIaces_ Yet the 5g network coverage is probably better there than it is in major cities @ThreeUK
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Suzanne Collier RCDP (@SuzanneCollier) reported@hprw @ThreeUKSupport Really bad of @ThreeUKSupport. Will blacklist them as a future supplier over this.
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James Arnold (@arnie1984) reported@ThreeUKSupport I believe Muz may have passed it on as he had training or something according to an email he sent me. I know he was still awaiting clarification from the warehouse to see if they had received it from the branch. How do I make a complaint for a branch please?
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Jane Smith (@hprw) reportedMore than 2 weeks with almost no internet or phone. @ThreeUKSupport 's advice is to contact customer support via webchat or phone. They have failed to see the problem here (clue: I CAN'T GET ONLINE OR MAKE CALLS!). Was promised it would all be fine by end of play Tuesday. Gah.