1. Home
  2. Companies
  3. 3 (Three)
  4. Horley, England
3 (Three)

3 (Three) Outage Report in Horley, Surrey, England

Why is my 3 (Three) service not working?

No problems detected

If you are having issues, please submit a report below.

3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Full Outage Map

Problems in the last 24 hours in Horley, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Horley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  • 55% Internet (55%)
  • 19% Phone (19%)
  • 15% Total Blackout (15%)
  • 8% Wi-fi (8%)
  • 2% E-mail (2%)
  • 1% TV (1%)

Live Outage Map Near Horley, England

The most recent 3 (Three) outage reports came from the following cities: Epsom, Crawley, and Horsham.

CityProblem TypeReport Time
Epsom Phone 23 days ago
Crawley Internet 1 month ago
Horsham Internet 2 months ago
Crawley Internet 2 months ago
Redhill Internet 2 months ago
East Grinstead Internet 2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports Near Horley, England

Latest outage, problems and issue reports in Horley and nearby locations:

  • donmorgan007
    Don Morgan (@donmorgan007) reported from Leatherhead, England

    @ThreeUKSupport But you haven’t helped solve the problem at all.

  • Unhappyconsume1
    Service please (@Unhappyconsume1) reported from Crawley, England

    @ThreeUK appalling service. You are a communications company however you can’t organise your call centre staff to work from home!!! Banks, mortgage companies and travel agents have organised this so why can’t you. This is really concerning that the only option is online chat.

  • Torogram87
    Jae🏳️‍🌈 (@Torogram87) reported from Crawley, England

    @ThreeUK @ThreeUKSupport why am I paying for no service!!! For@best part this month my signal has been non existent!!

  • donmorgan007
    Don Morgan (@donmorgan007) reported from Leatherhead, England

    @ThreeUKSupport How do I msg you so that not everyone can see. All of the info will be linked to my account. Nothing to do with a new phone. It’s one under warranty not working for nearly 4 months & now you avoiding paying for the Apple store replacement. All you do is take my money each month.

  • crybabyrainface
    crybabyrainface (@crybabyrainface) reported from Gatwick, England

    @ThreeUKSupport new customer (2 weeks) at Gatwick airport south terminal. No mobile signal. I'm starting to regret switching from Vodafone. Please sort this out. I'm on the free wifi sending this tweet.

  • donmorgan007
    Don Morgan (@donmorgan007) reported from Leatherhead, England

    @ThreeUK - been trying to get resolution to a relatively simple issue for 3-4. Months. No mobile service. No handset. You are happy to keep taking my money & provide no help. Web chat & call centre totally useless. How do I contact a grown up with some authority & sense?

  • jamesysam002
    sam james. (@jamesysam002) reported from Horsham, England

    @ThreeUK the signal on my phone has been really bad this past week, the same on our Three broadband, and my sis said the same thing this evening about her Three broadband. Your website says all good though. Is there a problem in Horsham?

  • Torogram87
    Jae🏳️‍🌈 (@Torogram87) reported from Crawley, England

    @ThreeUKSupport No funny enough if I’m not home I don’t have bloody WiFi! You should be paying me back for the fact your not providing me a service that I pay you for !! nor does your stupid app work either! You couldn’t arrange a piss up in a brewery

  • CDeSantana
    Carlos De Santana (@CDeSantana) reported from Crawley, England

    @ThreeUK good afternoon guys, Could you guys shine light on why the signal is so bad in the Crawley area? We all need to communicate and I am struggling to call, open App Store and everything else in between?

  • JamesAllchin10
    J A M E S A L L C H I N (@JamesAllchin10) reported from Broadbridge Heath, England

    @talkSPORT The only way the new @ThreeUK @ChelseaFC shirt is worth £70 is if it boosts your phone signal when you wear it! Another example of clubs forgetting the fans don’t have wallets as big as Romans. #embarressing

  • LulhAndy
    Andy Lulham (@LulhAndy) reported from Crawley, England

    @chrisdetsicas @ThreeUK @giffgaff - was with 3 for 10 years and they kept cutting my data allowance. I get a shit tonne of data and flexibility for peanuts with giffgaff

  • Mpsmiffy
    Martin Smith (@Mpsmiffy) reported from Horsham, England

    @ThreeUK USELESS 3 days 6 queues, get to front of one only 2 b told wrong dept.(I know but it’s the only way in!!) passed over to new longer Q then cut off!! Crap!!

  • Torogram87
    Jae🏳️‍🌈 (@Torogram87) reported from Crawley, England

    Again @ThreeUKSupport @ThreeUK I’m on standby and I’ve no signal amazing!!! What the hell am I paying for!!!

  • BIGrsJ
    JMP 🇬🇧 (@BIGrsJ) reported from Horsham, England

    @ThreeUKSupport Problem is Kimberly that Three fail to admit there’s an issue & fob us off. It’s been terrible for a long time now & so has the customer service.

  • donmorgan007
    Don Morgan (@donmorgan007) reported from Leatherhead, England

    @ThreeUKSupport Still absolutely no use whatsoever. No customer service. No help. Your own systems are now down. The latest excuse. 4 months of you taking money & providing zero service. Basically a scam.

  • bezzi_foley
    Bezzi Foley (@bezzi_foley) reported from Ardingly, England

    @ThreeUKSupport Then no response from @ThreeUKSupport! Worst provider ever

  • Torogram87
    Jae🏳️‍🌈 (@Torogram87) reported from Crawley, England

    @ThreeUKSupport Well it’s not good enough I’m a flight attendant on standby if I get a call and it doesn’t go through I’m the one who gets a meeting and a note on my record!!What exactly am I paying for his seems to be constantly happening so why am I paying my bill for service that’s not workin

  • neerajchawla22
    neeraj chawla (@neerajchawla22) reported from Redhill, England

    @ThreeUKSupport i have been following from last one month and you support team tells new story every time. i can provide you the case ids and chat ids

  • ItinerantHam
    John - M0IDA (@ItinerantHam) reported from Crawley, England

    @ThreeUKSupport signal report for you. If you want to make a call upstairs in LGW South terminal, please ask all your customers to gather near the rail outside Accessorize - its the only place you get more than zero bars

  • PDGCFC79
    🅱🅰🅻🅳🅿🅷🅸🅻🅻 / 🆁🅰🅽🆃🅵🅾🅾🆃🅱🅰🅻🅻 (@PDGCFC79) reported from Crawley, England

    @ThreeUKSupport as you know most of us can not work right now, and are not getting paid, i can not pay my bills for foreseeable Future, you shut phone lines down and it seems impossible to Get on The online chat, so you going to leave me no choice but to stop direct debits

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • kopwoman
    sarah boyer (@kopwoman) reported

    @ThreeUKSupport Husband has tried several times to make contact and still no help,card in phone for a week now and still nothing

  • ovo_hanna24
    Precious✨🐝 (@ovo_hanna24) reported

    What’s going on @ThreeUKSupport? Slow internet speeds for the past couple of days only for the service/data to cut out completely in the last 2 hours. Yet status checker says everything’s fine.

  • JordanHutton7
    Jordan Hutton (@JordanHutton7) reported

    @ThreeUKSupport is there a service issue in the Newcastle area? As of yesterday I can only seem to get 1 bad of services and it’s not letting me do anything I have to keep connecting to WiFi just to use my phone, could you help with this issue?

  • jakeyhtafc
    Jakeyhtafc 🇪🇪 (@jakeyhtafc) reported

    @ThreeUK ***** company - charged me £80+ for both month 25 and month 26 of a ‘24 month’ contract and only offering a waiver of £8.00 to set up a new contract lol… tried live chat and not a brain cell in sight to help out.

  • Graeme03
    Graeme03 (@Graeme03) reported

    @ThreeUKSupport Hi Mark, the disaster continues. The number I was given by your branch manager in Sunderland should not have been shared and that department cannot help. Back on hold to customer services. 40 mins in. Chat feature is no better.

  • SoSavvyMum
    SoSavvy Mum (@SoSavvyMum) reported

    @ThreeUKSupport Yes at least 10 times. I received the insurance letter in April from three but @apple will not accept that. I’ve explained this numerous times to the call centre and I just told I will receive an email within 72hrs which I never get.

  • jkriggins
    Jennifer Riggins💙💛 (@jkriggins) reported

    by the way @ThreeUKSupport as I wait in next position indefinitely in chat, is your chat support even open right now?

  • Dan24377691
    (((Dan))) (@Dan24377691) reported

    @ThreeUKSupport "Great benefits" which include.... charging me more for less? If you genuinely appreciated customer loyalty you wouldn't do this.

  • BilalJonny
    Jonny Bilal (@BilalJonny) reported

    @ThreeUK If your customer service agent can see I cancelled 18 months ago, and you’ve still been charging me since. Why exactly am I waiting for a call sometime tomorrow, and not being refunded right away? #MyTimeIsValuableToo

  • andy2hill
    Andy Hill (@andy2hill) reported

    @ThreeUKSupport Like I said in my tweet, I have already raised on a call today with your agent. The really frustrating bit is that she can see the offer I’ve accepted but says she can’t do anything until after the bill triggers tomorrow. This means I have to make yet another call! Just so poor