3 (Three)

3 (Three) Outage Report in Horley, Surrey, England

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Horley, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Horley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Horley, Surrey, England 12/07/2025 00:35

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (43%)

    Internet (43%)

  2. Total Blackout (34%)

    Total Blackout (34%)

  3. Phone (15%)

    Phone (15%)

  4. Wi-fi (6%)

    Wi-fi (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near Horley, Surrey, England

The most recent 3 (Three) outage reports came from the following cities: London and Redhill.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Wi-fi
United KingdomLondon Internet
United KingdomRedhill Internet
United KingdomRedhill Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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3 (Three) Issues Reports Near Horley, England

Latest outage, problems and issue reports in Horley and nearby locations:

  • beatriceforme 🙈🍹Beatrice Formenton🇮🇹🇬🇧 (@beatriceforme) reported from London, England

    Let’s talk about how **** @ThreeUK is in central London pls😤😤😤

  • spinneywoods Darren Woods (@spinneywoods) reported from Redhill, England

    @ThreeUKSupport ffs why is my service so poor told it could be my phone guess what new phone same poor reception

  • gingio Shane Andrews MBE (@gingio) reported from London, England

    @ThreeUKSupport I’m not giving that publicly - just trying to help you and @brattandeaf out.

  • MrJGTodd James Todd (@MrJGTodd) reported from London, England

    @magicalmouse @ThreeUKSupport @proudly_ed My 5G router refuses to connect to the internet in London and there's a queue to visit your service status webpage (which says there's no issue) - are you sure you're not aware of anything?!

  • KeronProverbs Keron Proverbs (@KeronProverbs) reported from London, England

    @ThreeUK, it's been 6 days, and 6 days soon, it will be 7. I feel you will lose customers and a lot of money cause you're clearly not prepared to have responsibility for humans. We live in a phone era. wtf I go to eat can't need to phone family I can't I need to support I can't

  • MrJGTodd James Todd (@MrJGTodd) reported from London, England

    @ThreeUKSupport loads of people are tweeting at the same time that your network is down in various locations and you need to queue to visit the service status page. Can you confirm if there's a nationwide outage? Its looking silly that you're denying it.

  • IamCrypto16 IamCrypto Tips and tutorials (@IamCrypto16) reported from London, England

    @ThreeUKSupport Yes and you guys agree you can’t fix the situation and offered me a discount which is nice but I need good internet not a discount. My Contract finishes in December

  • depak_sharma Deepak Sharma (@depak_sharma) reported from London, England

    Can't believe how bad the network from @ThreeUK is in the city. Absolute torture.

  • spinneywoods Darren Woods (@spinneywoods) reported from Redhill, England

    @ThreeUK you really are the worst phone provider around

  • MrJGTodd James Todd (@MrJGTodd) reported from London, England

    @ThreeUKSupport @DavieC82 Can you stop wasting our time with device restarts, it's clearly a major outage...

  • colin_maddocks Colin Maddocks (@colin_maddocks) reported from Crawley, England

    @davwheat_ @ThreeUKSupport @madwedge Distance. 5G upload is terrible. The broadcasting site has beamforming and power on its side. My little OnePlus 9 Pro doesn’t really have either. Higher frequency, shorter distance.

  • dergal Gerry White SEO geek (@dergal) reported from Redhill, England

    @ThreeUK I seriously would raise this as an issue

  • gingio Shane Andrews MBE (@gingio) reported from London, England

    @ThreeUKSupport @brattandeaf CF10 is the postcode area and there’s issues at the mo. I had a text telling me that earlier this week.

  • KeronProverbs Keron Proverbs (@KeronProverbs) reported from London, England

    I'm sick of your big companies getting away with this rubbish @ThreeUK. I want you to leave three. This has been the last couple of months. I'm done with rubbish support as soon as I can. I'm going to remove myself. I can't contact you. I can't call you, haha. Bun your company

  • MrJGTodd James Todd (@MrJGTodd) reported from London, England

    @Riggers_23 @ThreeUKSupport My 5G router is dead in London, there's a queue just to look at the service status page and they don't seem to be acknowledging this might be a problem...

  • CDeSantana Carlos De Santana (@CDeSantana) reported from Crawley, England

    @ThreeUK good afternoon guys, Could you guys shine light on why the signal is so bad in the Crawley area? We all need to communicate and I am struggling to call, open App Store and everything else in between?

  • callum_gx Callum 🏳️‍🌈⭐️ (@callum_gx) reported from London, England

    Whats up with @ThreeUK in my area? Wifi been so bad these last 2 weeks 😔 @ThreeUKSupport

  • spinneywoods Darren Woods (@spinneywoods) reported from Redhill, England

    @ThreeUK usual crap service ordered a replacement sim inserted waited nothing no signal and I pay good money for this shite service

  • ShaneyFirkins96 Shane (@ShaneyFirkins96) reported from London, England

    @SMARTYMobileUK The only time I don't have internet issues is when I have connected to one of @ThreeUK 5g Masts and recieving 5G speeds... which even that is very rare....

  • Lord_Chappers J Chapman (@Lord_Chappers) reported from Crawley, England

    @ThreeUK I understand extra security when delivering phones, but you won't let me pick another delivery place and DPD only deliver on weekdays, and won't let me collect my phone from the depot. I have to take a day off of work to be able to receive my phone! ******* stupid.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • 3zi090 J Peter (@3zi090) reported

    @ThreeUKSupport Unable to come to an agreeable solution? I wasn't offered a solution for both problems. One of them I was, the other was being rudely spoken to by a customer service advisor. Much like the tone here assuming that I had been advised of this...

  • Minkymutt L (@Minkymutt) reported

    @ThreeUK if I change my plan mid contract for more data, can I drop down again to my original plan after two months (still in the same contract period)?

  • alsayeghali_ 𝒜 (@alsayeghali_) reported

    @Lord_Sweeetener @ThreeUKSupport Do you know who I can talk to if I have a complaint other than the Manager of Complaints team? Because they didn’t help me with my case!!! They were absolutely clueless of what to do!

  • AussieSimon Simon Fletcher (@AussieSimon) reported

    @ThreeUK you tell me you’re increasing my bill by 25%, so I move to another network. Now you’re offering double data and a 30% price reduction to change my mind? Too late. Treat existing customers fairly and you’ll lose fewer of them.

  • kungfoopig1 Karen C (@kungfoopig1) reported

    @ThreeUK Hi. I’m currently overseas. I have credit on my PAYG account of more than £20. I can’t receive calls from the UK. It goes to voice message. Can you help as I need to receive calls?

  • SkinBossBoyd 𝙎𝙠𝙞𝙣𝘽𝙤𝙨𝙨𝘽𝙤𝙮𝙙 (@SkinBossBoyd) reported

    Yes @virginmedia broadband IS down across Greater Manchester this evening. Since about midnight...😧 Switched over to my mobile 4G connection with @ThreeUK and the top download speed is a pathetic 0.43 Mbps!

  • jb68 Jordan Black (@jb68) reported

    @ThreeUKSupport the 4G signal has been bad on IV306NG. The last few days. Usually get 100mbps+ but it’s been under 1 and been unusable.

  • TeeteeMr Mark (@TeeteeMr) reported

    @BambiAmy78 @ThreeUKSupport Customer support is atrocious, website is appalling and their network has serious issues just read the timeline on the support.

  • clifford_sam sam clifford (@clifford_sam) reported

    @ThreeUK my wife has left you today as the new contract offers for existing customers were crap compared to new. Why is this the case? Plus I took a deal 3 weeks ago, and told that she could have the same when hers was due... guess what, you said no today...

  • alsayeghali_ 𝒜 (@alsayeghali_) reported

    @ThreeUKSupport The amount was quite big and no one could help me get my money back! As they are telling me that there was no proof of cancellation. But they saw that there was a back code that was sent to one of the numbers I wanted to cancel but that number wasn’t working.