3 (Three) Outage Report in Horley, Surrey, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Horley, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Horley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (54%)
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Phone (19%)
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Total Blackout (17%)
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Wi-fi (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Horley, Surrey, England
The most recent 3 (Three) outage reports came from the following cities: London, Crawley, Redhill, East Grinstead, Epsom, Horsham, Bookham, Caterham and Reigate.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| London |
Wi-fi | |
| London |
Internet | |
| London |
Internet | |
| London |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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3 (Three) Issues Reports Near Horley, England
Latest outage, problems and issue reports in Horley and nearby locations:
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J A M E S A L L C H I N
(@JamesAllchin10) reported
from
Broadbridge Heath, England
@talkSPORT The only way the new @ThreeUK @ChelseaFC shirt is worth £70 is if it boosts your phone signal when you wear it! Another example of clubs forgetting the fans don’t have wallets as big as Romans. #embarressing
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Service please
(@Unhappyconsume1) reported
from
Crawley, England
@ThreeUK appalling service. You are a communications company however you can’t organise your call centre staff to work from home!!! Banks, mortgage companies and travel agents have organised this so why can’t you. This is really concerning that the only option is online chat.
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Caracasflat
(@caracasflat) reported
from
London, England
@ThreeUKSupport Not really, I restarted my phone a couple of times yesterday and today and nothing. Just 2 little signal bars... 😕
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Ben Murray
(@Ben_Murray) reported
from
London, England
@ThreeUK - I've been sent a letter from CARS on your behalf for a service that I've not used and tried to cancel. I've just phoned 3 and they say they cannot discuss the matter as the postcode I gave (on the letter, could only have come from you) was incorrect. What can I do?
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neeraj chawla
(@neerajchawla22) reported
from
Redhill, England
@ThreeUKSupport i have been following from last one month and you support team tells new story every time. i can provide you the case ids and chat ids
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R_J_B_11
(@R_J_B) reported
from
London, England
@ThreeUK Worse Network out there! Your customer service is a joke. Since I’ve joined had nothing but problems slow internet, poor coverage and when I’ve tried to get in contact with a manger just passed about and being fobbed off with poor excuses.
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Don Morgan
(@donmorgan007) reported
from
Leatherhead, England
@ThreeUKSupport But you haven’t helped solve the problem at all.
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Nick Lovell
(@NickLovell_) reported
from
London, England
@ThreeUK absolutely fed up of the abysmal service I get with my broadband. It simply doesn’t work. Was promised a speed in the store, ive never even got half. Constantly dropping out. Time to change back to @virginmedia
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Ben Murray
(@Ben_Murray) reported
from
London, England
@ThreeUKSupport - can you please help?
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Don Morgan
(@donmorgan007) reported
from
Leatherhead, England
@ThreeUK - been trying to get resolution to a relatively simple issue for 3-4. Months. No mobile service. No handset. You are happy to keep taking my money & provide no help. Web chat & call centre totally useless. How do I contact a grown up with some authority & sense?
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Erminia Colucci
(@ErminiaColucci) reported
from
London, England
@ThreeUKSupport It wasn't that simple getting in touch with you as 333 doesn't work on the weekend.I texted 7726 to report the fraud and just an automated message thanking me.
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LYF
(@loraineff) reported
from
London, England
@ThreeUKSupport I did this all earlier with your customer support and was told I had two choices, wait until 09/21 or buy out my contract. Sooo again paying for something that doesn’t work.
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Bezzi Foley
(@bezzi_foley) reported
from
Ardingly, England
@ThreeUKSupport Then no response from @ThreeUKSupport! Worst provider ever
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sam james.
(@jamesysam002) reported
from
Horsham, England
@ThreeUK the signal on my phone has been really bad this past week, the same on our Three broadband, and my sis said the same thing this evening about her Three broadband. Your website says all good though. Is there a problem in Horsham?
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Munim
(@Munim50301079) reported
from
London, England
@ThreeUK I had a contract with @ThreeUK I have warts experience with them. I cancelled my contract. Still they took my money. Send me a letter saying mistakenly took my money they gonna send me back it's been 4 months now they didn't send it. It's very poor service they have got
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Paul N
(@londonpommie) reported
from
London, England
Wake up to another morning of no service from @virginmedia @ThreeUK please get 5G rolled out so I can cancel this awful service.
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🙈🍹Beatrice Formenton🇮🇹🇬🇧
(@beatriceforme) reported
from
London, England
@ThreeUKSupport Such a poor connection! So bad! Postcode SE4 thanks
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🅱🅰🅻🅳🅿🅷🅸🅻🅻 / 🆁🅰🅽🆃🅵🅾🅾🆃🅱🅰🅻🅻
(@PDGCFC79) reported
from
Crawley, England
@ThreeUKSupport as you know most of us can not work right now, and are not getting paid, i can not pay my bills for foreseeable Future, you shut phone lines down and it seems impossible to Get on The online chat, so you going to leave me no choice but to stop direct debits
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Martin Smith
(@Mpsmiffy) reported
from
Horsham, England
@ThreeUK USELESS 3 days 6 queues, get to front of one only 2 b told wrong dept.(I know but it’s the only way in!!) passed over to new longer Q then cut off!! Crap!!
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Don Morgan
(@donmorgan007) reported
from
Leatherhead, England
@ThreeUKSupport How do I msg you so that not everyone can see. All of the info will be linked to my account. Nothing to do with a new phone. It’s one under warranty not working for nearly 4 months & now you avoiding paying for the Apple store replacement. All you do is take my money each month.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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The Comprehensive Passenger
(@TheComprehensi3) reported
@ThreeUK what is going on in London SE1? My wifi has been running at a snail’s pace since last week. I can’t participate in video calls, open files - and it’s impacting my job. Your help desk can’t offer any solution other than ‘wait 7 days’. Help or I leave. #southwark #three
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Lucy McGrother
(@LucyMcGrother) reported
@ThreeUKSupport Arghhh it's not working again Getting cut off after the other person can't hear me
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Amelia-Rose Tighe
(@AmeliaRoseTighe) reported
@ThreeUKSupport I set up the account years ago and can’t remember the postcode. Even though you have a copy of my passport you can’t help. I’m therefore stuck in this contract forever? (I don’t get bills and can’t get into my online account to see bills due to postcode issue)
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SteveVK🏆🏆🏆🏆🏆🏆
(@stevievk69) reported
@mouthwaite @virginmedia How is the 4g signal in your area, not ideal but @ThreeUK do a 4g hub that we use as the broadband is so poor where we are
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Steph Cawthorne
(@StephCaw91) reported
@ThreeUKSupport I am still having the same issues
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Anfractuous
(@AnfractuousOne) reported
@Yasin1690 @ThreeUK About the same here when I left @ThreeUK. They make ridiculous offers that are way over priced and their customer service is appalling. Glad I’ve moved to a decent provider now (5 years now) who cares for its customers and their do have excellent coverage and data speeds.
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Laica
(@Laica23) reported
@ThreeUKSupport Since November the has been terrible coverage in Peterborough, you keep saying it's fine, or its going to be looked at, it's still exactly the same, can you fix it now or change your website that's days it's good in this area
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Kat
(@ExpatKatUK) reported
@ThreeUK are you aware you can't use 123 to access voicemail anymore on mobile as it dials an emergency number (ambulance). Is there a plan to change the voicemail number to one that can be used?
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Steve Harrison
(@stevejh1973) reported
from
Hackney, England
@ThreeUK I’m quite surprised by these awards. I have been on Three for years and my signal strength has generally been really poor. I manage to get 2 bars on 3G. On 4G 1 bar if I am lucky. Really poor service.
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Robert S Holmes
(@HolmesRobertSt) reported
@ThreeUK As soon as my credit is used I’m leaving, massive price hike puts their PAYG rates way above competitors. All this with the worst customer service from overseas call centres I’ve experienced - been a customer for 8 years but you’ve lost my loyalty this past few months.