3 (Three)

3 (Three) Outage Report in Horley, Surrey, England

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Horley, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Horley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Horley, Surrey, England 12/03/2025 01:35

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (41%)

    Internet (41%)

  2. Total Blackout (37%)

    Total Blackout (37%)

  3. Phone (15%)

    Phone (15%)

  4. Wi-fi (6%)

    Wi-fi (6%)

  5. E-mail (1%)

    E-mail (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Horley, Surrey, England

The most recent 3 (Three) outage reports came from the following cities: London and Redhill.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Wi-fi
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Phone
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports Near Horley, England

Latest outage, problems and issue reports in Horley and nearby locations:

  • Ben_Murray Ben Murray (@Ben_Murray) reported from London, England

    @ThreeUK - I've been sent a letter from CARS on your behalf for a service that I've not used and tried to cancel. I've just phoned 3 and they say they cannot discuss the matter as the postcode I gave (on the letter, could only have come from you) was incorrect. What can I do?

  • caracasflat Caracasflat (@caracasflat) reported from London, England

    @ThreeUKSupport Not really, I restarted my phone a couple of times yesterday and today and nothing. Just 2 little signal bars... 😕

  • bezzi_foley Bezzi Foley (@bezzi_foley) reported from Ardingly, England

    @ThreeUKSupport Then no response from @ThreeUKSupport! Worst provider ever

  • londonpommie Paul N (@londonpommie) reported from London, England

    Wake up to another morning of no service from @virginmedia @ThreeUK please get 5G rolled out so I can cancel this awful service.

  • donmorgan007 Don Morgan (@donmorgan007) reported from Leatherhead, England

    @ThreeUKSupport How do I msg you so that not everyone can see. All of the info will be linked to my account. Nothing to do with a new phone. It’s one under warranty not working for nearly 4 months & now you avoiding paying for the Apple store replacement. All you do is take my money each month.

  • Ben_Murray Ben Murray (@Ben_Murray) reported from London, England

    @ThreeUKSupport - can you please help?

  • Unhappyconsume1 Service please (@Unhappyconsume1) reported from Crawley, England

    @ThreeUK appalling service. You are a communications company however you can’t organise your call centre staff to work from home!!! Banks, mortgage companies and travel agents have organised this so why can’t you. This is really concerning that the only option is online chat.

  • JamesAllchin10 J A M E S A L L C H I N (@JamesAllchin10) reported from Broadbridge Heath, England

    @talkSPORT The only way the new @ThreeUK @ChelseaFC shirt is worth £70 is if it boosts your phone signal when you wear it! Another example of clubs forgetting the fans don’t have wallets as big as Romans. #embarressing

  • neerajchawla22 neeraj chawla (@neerajchawla22) reported from Redhill, England

    @ThreeUKSupport i have been following from last one month and you support team tells new story every time. i can provide you the case ids and chat ids

  • donmorgan007 Don Morgan (@donmorgan007) reported from Leatherhead, England

    @ThreeUK - been trying to get resolution to a relatively simple issue for 3-4. Months. No mobile service. No handset. You are happy to keep taking my money & provide no help. Web chat & call centre totally useless. How do I contact a grown up with some authority & sense?

  • PDGCFC79 🅱🅰🅻🅳🅿🅷🅸🅻🅻 / 🆁🅰🅽🆃🅵🅾🅾🆃🅱🅰🅻🅻 (@PDGCFC79) reported from Crawley, England

    @ThreeUKSupport as you know most of us can not work right now, and are not getting paid, i can not pay my bills for foreseeable Future, you shut phone lines down and it seems impossible to Get on The online chat, so you going to leave me no choice but to stop direct debits

  • Mpsmiffy Martin Smith (@Mpsmiffy) reported from Horsham, England

    @ThreeUK USELESS 3 days 6 queues, get to front of one only 2 b told wrong dept.(I know but it’s the only way in!!) passed over to new longer Q then cut off!! Crap!!

  • R_J_B R_J_B_11 (@R_J_B) reported from London, England

    @ThreeUK Worse Network out there! Your customer service is a joke. Since I’ve joined had nothing but problems slow internet, poor coverage and when I’ve tried to get in contact with a manger just passed about and being fobbed off with poor excuses.

  • Munim50301079 Munim (@Munim50301079) reported from London, England

    @ThreeUK I had a contract with @ThreeUK I have warts experience with them. I cancelled my contract. Still they took my money. Send me a letter saying mistakenly took my money they gonna send me back it's been 4 months now they didn't send it. It's very poor service they have got

  • jamesysam002 sam james. (@jamesysam002) reported from Horsham, England

    @ThreeUK the signal on my phone has been really bad this past week, the same on our Three broadband, and my sis said the same thing this evening about her Three broadband. Your website says all good though. Is there a problem in Horsham?

  • loraineff LYF (@loraineff) reported from London, England

    @ThreeUKSupport I did this all earlier with your customer support and was told I had two choices, wait until 09/21 or buy out my contract. Sooo again paying for something that doesn’t work.

  • ErminiaColucci Erminia Colucci (@ErminiaColucci) reported from London, England

    @ThreeUKSupport It wasn't that simple getting in touch with you as 333 doesn't work on the weekend.I texted 7726 to report the fraud and just an automated message thanking me.

  • beatriceforme 🙈🍹Beatrice Formenton🇮🇹🇬🇧 (@beatriceforme) reported from London, England

    @ThreeUKSupport Such a poor connection! So bad! Postcode SE4 thanks

  • donmorgan007 Don Morgan (@donmorgan007) reported from Leatherhead, England

    @ThreeUKSupport But you haven’t helped solve the problem at all.

  • NickLovell_ Nick Lovell (@NickLovell_) reported from London, England

    @ThreeUK absolutely fed up of the abysmal service I get with my broadband. It simply doesn’t work. Was promised a speed in the store, ive never even got half. Constantly dropping out. Time to change back to @virginmedia

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • x_TinaSmith_x Tina (@x_TinaSmith_x) reported

    @ThreeUKSupport No issues with network, its to get my upgrade redelivered as it got sent back too you, I thought if I calk saves me missing a call again within the next 48 hours or so

  • SeanRampton Rampton #FBPE 💙🌻 (@SeanRampton) reported

    @ThreeUKSupport Why is your network coverage so **** in Cornwall? You state you’ve the best 5G network in the UK yet I can only get 3G working cover and 4G works only intermittently. And before you say it’s my phone, it’s not. Tried an O2 SIM, perfect. Sort out your ****!!!

  • AlexGower90 Alex Gower (@AlexGower90) reported

    @ThreeUKSupport I’ve spoken to you every month. You have said it was a back office system issue and have even asked me to cancel and set up a new DD. This has still not worked. It’s not good enough. I am currently seeking advice to understand my next steps, including terminating my contract.

  • RKalter 🔰rhys kalter 🔰 (@RKalter) reported

    @ThreeUK your 4g coverage is absolutely pathetic. Come to think of it, your network coverage in general is appalling. Never again.

  • EJ87997064 EJ (@EJ87997064) reported

    @ThreeUKSupport leaving your vulnerable and disabled customer without money to pay for food and travel because you are charging me for a bill I have not incurred. Yes I have already private messaged you

  • TanvirHamid1982 Tanvir Hamid 🇧🇩🇪🇺🔴⚪️⚫️🐝🇾🇪🇵🇸 (@TanvirHamid1982) reported from Bramhall, England

    @ThreeUKSupport I am going to cancel the direct debit for this device & instead pay manually by debit card the correct amount.

  • misterjames wayne james (@misterjames) reported

    @mca3_3 @ThreeUK @ThreeUKSupport Same here. Months now this has been an issue and am shocked that three hasn't resolved something so basic.

  • Jonandrews01 DJ JON (@Jonandrews01) reported

    @ThreeUKSupport I was told I can leave penalty free as there was issue your end so I switched to another network now I'm getting texts saying allowance refreshed and I need to pay termination fee . Can you help ?

  • adamndo88 A•D•A•M (@adamndo88) reported

    @ThreeUKSupport To be honest I feel like I’m just getting robbed off. I have a sim and a mobile broadband account with you but the service isn’t great on either of them so I’m in the process of switching to another supplier

  • Geo_74_e George wood (@Geo_74_e) reported

    @ThreeUKSupport Hello , I have wiped the saved passwords and reset my network settings. I am still getting the same error message. As my first attachment