3 (Three) Outage Report in Horley, Surrey, England
No problems detected
If you are having issues, please submit a report below.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Horley, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Horley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
-
Internet (51%)
-
Phone (20%)
-
Total Blackout (19%)
-
Wi-fi (7%)
-
E-mail (2%)
-
TV (1%)
Live Outage Map Near Horley, Surrey, England
The most recent 3 (Three) outage reports came from the following cities: London, Caterham, Horsham, Reigate and Redhill.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Wi-fi | |
| London |
Phone | |
| London |
Total Blackout | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Horley, England
Latest outage, problems and issue reports in Horley and nearby locations:
-
James Todd
(@MrJGTodd) reported
from
London, England
@ThreeUKSupport @DavieC82 Can you stop wasting our time with device restarts, it's clearly a major outage...
-
sam james.
(@jamesysam002) reported
from
Horsham, England
@ThreeUK the signal on my phone has been really bad this past week, the same on our Three broadband, and my sis said the same thing this evening about her Three broadband. Your website says all good though. Is there a problem in Horsham?
-
Shane Andrews MBE
(@gingio) reported
from
London, England
@ThreeUKSupport I’m not giving that publicly - just trying to help you and @brattandeaf out.
-
J Chapman
(@Lord_Chappers) reported
from
Crawley, England
@ThreeUK I understand extra security when delivering phones, but you won't let me pick another delivery place and DPD only deliver on weekdays, and won't let me collect my phone from the depot. I have to take a day off of work to be able to receive my phone! ******* stupid.
-
James Todd
(@MrJGTodd) reported
from
London, England
@Riggers_23 @ThreeUKSupport My 5G router is dead in London, there's a queue just to look at the service status page and they don't seem to be acknowledging this might be a problem...
-
Ben Murray
(@Ben_Murray) reported
from
London, England
@ThreeUK - I've been sent a letter from CARS on your behalf for a service that I've not used and tried to cancel. I've just phoned 3 and they say they cannot discuss the matter as the postcode I gave (on the letter, could only have come from you) was incorrect. What can I do?
-
Don Morgan
(@donmorgan007) reported
from
Leatherhead, England
@ThreeUKSupport Still absolutely no use whatsoever. No customer service. No help. Your own systems are now down. The latest excuse. 4 months of you taking money & providing zero service. Basically a scam.
-
Ben Murray
(@Ben_Murray) reported
from
London, England
@ThreeUKSupport - can you please help?
-
Carlos De Santana
(@CDeSantana) reported
from
Crawley, England
@ThreeUK good afternoon guys, Could you guys shine light on why the signal is so bad in the Crawley area? We all need to communicate and I am struggling to call, open App Store and everything else in between?
-
Caracasflat
(@caracasflat) reported
from
London, England
@ThreeUKSupport Not really, I restarted my phone a couple of times yesterday and today and nothing. Just 2 little signal bars... 😕
-
Callum 🏳️🌈⭐️
(@callum_gx) reported
from
London, England
Whats up with @ThreeUK in my area? Wifi been so bad these last 2 weeks 😔 @ThreeUKSupport
-
James Todd
(@MrJGTodd) reported
from
London, England
@ThreeUKSupport loads of people are tweeting at the same time that your network is down in various locations and you need to queue to visit the service status page. Can you confirm if there's a nationwide outage? Its looking silly that you're denying it.
-
Colin Maddocks
(@colin_maddocks) reported
from
Crawley, England
@davwheat_ @ThreeUKSupport @madwedge Distance. 5G upload is terrible. The broadcasting site has beamforming and power on its side. My little OnePlus 9 Pro doesn’t really have either. Higher frequency, shorter distance.
-
Shane Andrews MBE
(@gingio) reported
from
London, England
@ThreeUKSupport @brattandeaf CF10 is the postcode area and there’s issues at the mo. I had a text telling me that earlier this week.
-
Don Morgan
(@donmorgan007) reported
from
Leatherhead, England
@ThreeUKSupport But you haven’t helped solve the problem at all.
-
Shane
(@ShaneyFirkins96) reported
from
London, England
@SMARTYMobileUK The only time I don't have internet issues is when I have connected to one of @ThreeUK 5g Masts and recieving 5G speeds... which even that is very rare....
-
Don Morgan
(@donmorgan007) reported
from
Leatherhead, England
@ThreeUKSupport How do I msg you so that not everyone can see. All of the info will be linked to my account. Nothing to do with a new phone. It’s one under warranty not working for nearly 4 months & now you avoiding paying for the Apple store replacement. All you do is take my money each month.
-
Don Morgan
(@donmorgan007) reported
from
Leatherhead, England
@ThreeUK - been trying to get resolution to a relatively simple issue for 3-4. Months. No mobile service. No handset. You are happy to keep taking my money & provide no help. Web chat & call centre totally useless. How do I contact a grown up with some authority & sense?
-
🙈🍹Beatrice Formenton🇮🇹🇬🇧
(@beatriceforme) reported
from
London, England
Let’s talk about how **** @ThreeUK is in central London pls😤😤😤
-
James Todd
(@MrJGTodd) reported
from
London, England
@magicalmouse @ThreeUKSupport @proudly_ed My 5G router refuses to connect to the internet in London and there's a queue to visit your service status webpage (which says there's no issue) - are you sure you're not aware of anything?!
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
-
WOODS
(@WWWoodzy92) reported
@ThreeUKSupport Yes numerous times, i can't get into my account the clear the final bill and I've asked for a reset email over and over again and still nothing!! I've phoned and they won't cancel without a password, so now what !!
-
Chris Woods
(@christopherw) reported
@ThreeUKSupport Hi Jacq, I can do it manually from the phone dialer using the GSM star codes 👍 my point is that there seems to be an issue with how the handset's querying for settings as it throws an error. Is it indicative of incorrect SIM carrier settings, a network issue or a phone issue?
-
WOODS
(@WWWoodzy92) reported
@ThreeUK why when I try reset me password because your saying its wrong, I never get a reset email !! Ridiculous
-
April
(@Aprilshack) reported
@Emma_Dawson1 @ThreeUKSupport @ThreeUK The issue was sorted?
-
Build Back Better
(@GlobalBritain21) reported
@ThreeUK Too much virtual signal is crap
-
(((foxache
(@foxacheUK) reported
FFS @ThreeUK, lose the multiple CAPTCHAs on signing in to a/c. It's a PITA, and discriminatory. Just NoCAPTCHA it, or email/SMS 2FA, or require me to harm a human or, through inaction, allow a human to come to harm. I don't care. Just lose the CAPTCHA, or lose a customer.
-
Vicky H.
(@Vicky70912901) reported
@ThreeUK What a disgusting company. Don't provide a proper service, Three in touch app never worked They make it hard to retrieve a pac code. We got a new phone a new number They knew we were leaving!! Now want £83 off us.. Via email.. sending debt collectors. This is wrong!
-
Stefan Meyer
(@StefanMeyer71) reported
13 minutes it took to send that last tweet. Unlimited minutes, texts, data and aggravation. I expect @ThreeUKSupport will be offering some sort of apologetic freebie soon. #Hint. Ironically, they probably won't be able to contact me if I have no signal. #EpicFail
-
Bharat Bhandari
(@bharatbhandari1) reported
@ThreeUKSupport Hi three still getting a issue on my phone, logged into my3 account and roaming is activated. Issue I'm getting is you are not subscribed to a mobile data service
-
Samantha Henriques
(@Zoolanderh) reported
@ThreeUK When will eSIM be available please? I contacted Customer Service when considering purchasing an Apple watch and was told eSIM was coming but so far I cannot see it available.