3 (Three) Outage Report in Horley, Surrey, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Horley, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Horley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (49%)
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Total Blackout (23%)
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Phone (19%)
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Wi-fi (7%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Horley, Surrey, England
The most recent 3 (Three) outage reports came from the following cities: London, Caterham, Horsham, Reigate and Redhill.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Horley, England
Latest outage, problems and issue reports in Horley and nearby locations:
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Bezzi Foley
(@bezzi_foley) reported
from
Ardingly, England
@ThreeUKSupport Then no response from @ThreeUKSupport! Worst provider ever
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Ben Murray
(@Ben_Murray) reported
from
London, England
@ThreeUKSupport - can you please help?
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Martin Smith
(@Mpsmiffy) reported
from
Horsham, England
@ThreeUK USELESS 3 days 6 queues, get to front of one only 2 b told wrong dept.(I know but it’s the only way in!!) passed over to new longer Q then cut off!! Crap!!
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neeraj chawla
(@neerajchawla22) reported
from
Redhill, England
@ThreeUKSupport i have been following from last one month and you support team tells new story every time. i can provide you the case ids and chat ids
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LYF
(@loraineff) reported
from
London, England
@ThreeUKSupport I did this all earlier with your customer support and was told I had two choices, wait until 09/21 or buy out my contract. Sooo again paying for something that doesn’t work.
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sam james.
(@jamesysam002) reported
from
Horsham, England
@ThreeUK the signal on my phone has been really bad this past week, the same on our Three broadband, and my sis said the same thing this evening about her Three broadband. Your website says all good though. Is there a problem in Horsham?
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Service please
(@Unhappyconsume1) reported
from
Crawley, England
@ThreeUK appalling service. You are a communications company however you can’t organise your call centre staff to work from home!!! Banks, mortgage companies and travel agents have organised this so why can’t you. This is really concerning that the only option is online chat.
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Ben Murray
(@Ben_Murray) reported
from
London, England
@ThreeUK - I've been sent a letter from CARS on your behalf for a service that I've not used and tried to cancel. I've just phoned 3 and they say they cannot discuss the matter as the postcode I gave (on the letter, could only have come from you) was incorrect. What can I do?
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Don Morgan
(@donmorgan007) reported
from
Leatherhead, England
@ThreeUKSupport Still absolutely no use whatsoever. No customer service. No help. Your own systems are now down. The latest excuse. 4 months of you taking money & providing zero service. Basically a scam.
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Caracasflat
(@caracasflat) reported
from
London, England
@ThreeUKSupport Not really, I restarted my phone a couple of times yesterday and today and nothing. Just 2 little signal bars... 😕
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Don Morgan
(@donmorgan007) reported
from
Leatherhead, England
@ThreeUKSupport How do I msg you so that not everyone can see. All of the info will be linked to my account. Nothing to do with a new phone. It’s one under warranty not working for nearly 4 months & now you avoiding paying for the Apple store replacement. All you do is take my money each month.
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Paul N
(@londonpommie) reported
from
London, England
Wake up to another morning of no service from @virginmedia @ThreeUK please get 5G rolled out so I can cancel this awful service.
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R_J_B_11
(@R_J_B) reported
from
London, England
@ThreeUK Worse Network out there! Your customer service is a joke. Since I’ve joined had nothing but problems slow internet, poor coverage and when I’ve tried to get in contact with a manger just passed about and being fobbed off with poor excuses.
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J A M E S A L L C H I N
(@JamesAllchin10) reported
from
Broadbridge Heath, England
@talkSPORT The only way the new @ThreeUK @ChelseaFC shirt is worth £70 is if it boosts your phone signal when you wear it! Another example of clubs forgetting the fans don’t have wallets as big as Romans. #embarressing
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Callum 🏳️🌈⭐️
(@callum_gx) reported
from
London, England
Whats up with @ThreeUK in my area? Wifi been so bad these last 2 weeks 😔 @ThreeUKSupport
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Don Morgan
(@donmorgan007) reported
from
Leatherhead, England
@ThreeUK - been trying to get resolution to a relatively simple issue for 3-4. Months. No mobile service. No handset. You are happy to keep taking my money & provide no help. Web chat & call centre totally useless. How do I contact a grown up with some authority & sense?
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Munim
(@Munim50301079) reported
from
London, England
@ThreeUK I had a contract with @ThreeUK I have warts experience with them. I cancelled my contract. Still they took my money. Send me a letter saying mistakenly took my money they gonna send me back it's been 4 months now they didn't send it. It's very poor service they have got
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Don Morgan
(@donmorgan007) reported
from
Leatherhead, England
@ThreeUKSupport But you haven’t helped solve the problem at all.
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Carlos De Santana
(@CDeSantana) reported
from
Crawley, England
@ThreeUK good afternoon guys, Could you guys shine light on why the signal is so bad in the Crawley area? We all need to communicate and I am struggling to call, open App Store and everything else in between?
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Nick Lovell
(@NickLovell_) reported
from
London, England
@ThreeUK absolutely fed up of the abysmal service I get with my broadband. It simply doesn’t work. Was promised a speed in the store, ive never even got half. Constantly dropping out. Time to change back to @virginmedia
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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John Ogden
(@John_Ogden) reported
@alistairclare @askdavidjones @ThreeUK Definitely dont try to understand three e-sims as far as I can tell you have to get them from an actual 3 shop, you have to pick up a new one to move it to a new device, and you have 48 hours of outage each time you do so
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Benjamin Lawley (Photographer)
(@BenjaminLawley) reported
@ThreeUK has to be the worse network I’ve ever been with !! Not only did I have my phone stolen the person used my contract to gamble and spend my money. Now Three refuses to do anything about it. That’s fine I’ve just cancelled my contract, no such thing as customer service.
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Sophia LeeSoul🧜🏾♀️
(@sophialeesoul) reported
@ThreeUKSupport could you help please? Im abroad and you’ve cut off my phone so I can’t even call you. I already told you about this before and you said it was sorted?
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🇵🇸
(@_our2ndlifex) reported
@ThreeUKSupport my phone won’t connect to the local network in Dubai & I can’t see texts or make calls! I need to be able to get my pcr results by text but you won’t let me into my account without sending me a code through text! How am I supposed to resolve this?
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Dermot
(@dermotodreary) reported
@ThreeUKSupport Won’t send someone out to actually help me and I can’t keep going back and forth on the phone to no avail and I can’t keep just going to the store over and over.
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Tracy🐾🐄
(@tlc_moo12) reported
@StrugglingMamma @ThreeUK Wow I've never heard of this happening but I've never trusted 3 tbh. I'm on o2 and have been for years. My new phone arrives in 4 days and 3 keeps calling me to move to them... Think that's a swift no thanks from me!
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Matthew Mault
(@MrMault) reported
@ThreeUKSupport Hi guys. Is there an issue in the CF39 area? My service has gone completely. I’ve followed all the instructions online and nothing has resolved it
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ScotiaBoi
(@We_Are_Doomed31) reported
@BlokeOnWheels ThreeUK have put charges back on to a degree, as it was not financially sustainable for them (poor businesa model) however they also have separate 3 netwks across the EU but refuse to integrate which would remove the need for charges..as They are not permitted in 3IE,SW,AU,IT
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Dermot
(@dermotodreary) reported
@ThreeUKSupport Also, what’s your policy on supporting disabled people? I’m struggling going through your troubleshooting on the phone to the point I was told to go to a store in person and had to travel 45 minutes to do so and now I’m on the phone again and they still can’t help me but also
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Clare Lynch
(@claremlynch19) reported
@ThreeUK do not touch this company. Have had horrendous customer service and now they’ve affected my credit history by claiming a default on an old bill I’ve paid twice.I dare you to try to leave them unscathed.