3 (Three) Outage in Horley, Surrey, England

@ThreeUK Worse Network out there! Your customer service is a joke. Since I’ve joined had nothing but problems slow internet, poor coverage and when I’ve tried to get in contact with a manger just passed about and being fobbed off with poor excuses.

@ThreeUKSupport i have been following from last one month and you support team tells new story every time. i can provide you the case ids and chat ids

@ThreeUKSupport Then no response from @ThreeUKSupport! Worst provider ever

@talkSPORT The only way the new @ThreeUK @ChelseaFC shirt is worth £70 is if it boosts your phone signal when you wear it! Another example of clubs forgetting the fans don’t have wallets as big as Romans. #embarressing

@ThreeUK I had a contract with @ThreeUK I have warts experience with them. I cancelled my contract. Still they took my money. Send me a letter saying mistakenly took my money they gonna send me back it's been 4 months now they didn't send it. It's very poor service they have got

Wake up to another morning of no service from @virginmedia @ThreeUK please get 5G rolled out so I can cancel this awful service.

@ThreeUK absolutely fed up of the abysmal service I get with my broadband. It simply doesn’t work. Was promised a speed in the store, ive never even got half. Constantly dropping out. Time to change back to @virginmedia

@ThreeUK appalling service. You are a communications company however you can’t organise your call centre staff to work from home!!! Banks, mortgage companies and travel agents have organised this so why can’t you. This is really concerning that the only option is online chat.

@ThreeUKSupport I did this all earlier with your customer support and was told I had two choices, wait until 09/21 or buy out my contract. Sooo again paying for something that doesn’t work.

@ThreeUK USELESS 3 days 6 queues, get to front of one only 2 b told wrong dept.(I know but it’s the only way in!!) passed over to new longer Q then cut off!! Crap!!

@ThreeUKSupport It wasn't that simple getting in touch with you as 333 doesn't work on the weekend.I texted 7726 to report the fraud and just an automated message thanking me.

@ThreeUKSupport as you know most of us can not work right now, and are not getting paid, i can not pay my bills for foreseeable Future, you shut phone lines down and it seems impossible to Get on The online chat, so you going to leave me no choice but to stop direct debits

@ThreeUKSupport Such a poor connection! So bad! Postcode SE4 thanks

Shocking service from @ThreeUK. Online chat function was ace when trying to sell me something (a mobile broadband router to enable me to work from home before broadband is installed) and was assured it would be able to stream. Now using it, it can't. Can't just about load pages.

@ThreeUKSupport No funny enough if I’m not home I don’t have bloody WiFi! You should be paying me back for the fact your not providing me a service that I pay you for !! nor does your stupid app work either! You couldn’t arrange a piss up in a brewery

@ThreeUKSupport Well it’s not good enough I’m a flight attendant on standby if I get a call and it doesn’t go through I’m the one who gets a meeting and a note on my record!!What exactly am I paying for his seems to be constantly happening so why am I paying my bill for service that’s not workin

Again @ThreeUKSupport @ThreeUK I’m on standby and I’ve no signal amazing!!! What the hell am I paying for!!!

@ThreeUK @ThreeUKSupport why am I paying for no service!!! For@best part this month my signal has been non existent!!

@ThreeUKSupport hello! I have had problems removing the parental control from my account for months, I have an UK credit card, which should prove that i am already over 18 more than enough, but it gets declined all the time:/

@ThreeUKSupport new customer (2 weeks) at Gatwick airport south terminal. No mobile signal. I'm starting to regret switching from Vodafone. Please sort this out. I'm on the free wifi sending this tweet.

@ThreeUK Hi, I have 2 phones with you and I cannot get the three app on either to work, is there an issue and if so what/when is the fix? Thanks

@ThreeUK this network is the worst I've EVER EVER had. Brand new top of range phone and signal keeps dropping out, got to turn off mobile data every so often to get it going again, care to explain this issue please? Its not a @SamsungMobile issue, already been into shop

@MacmasterThe @ThreeUKSupport Data passports are not working for me in Italy either. 3 are of no use at all.

@davidgerrard1 @ThreeUKSupport I’ve the same problem in Italy for the second day running.

@ThreeUK be prepared for one angry bloke. New note 20 and signal is the WORST I've ever ever had, had it into @SamsungMobile shop and everything is right. Its this network for some reason. Any explanation please?

@ThreeUKSupport Two - three working days has now passed as promised and guess what? No Jiffy bag. Another promise broken from three. Chris please advise?

@ThreeUK I've had issues with your network for months even with a booster you said I required which reinforced that your network isn't fit for purpose! I will be complaining everyday now you ripped me off!

@ThreeUKSupport Can you please tell waibhav to not contact me as he called me today harassing me about what am I going to do with my complaint. I dont appriciate three advisors harassing me at all!

@ThreeUKSupport @slippyss Can you help me with an email address to forward my complaintS? Big S not a typo l have many for each of my four4 contracts

@ThreeUK Three is a fraudulent network that facilitates scams!