3 (Three) Outage in Horley, Surrey, England

@ThreeUKSupport I’m not giving that publicly - just trying to help you and @brattandeaf out.

@ThreeUKSupport @brattandeaf CF10 is the postcode area and there’s issues at the mo. I had a text telling me that earlier this week.

@davwheat_ @ThreeUKSupport @madwedge Distance. 5G upload is terrible. The broadcasting site has beamforming and power on its side. My little OnePlus 9 Pro doesn’t really have either. Higher frequency, shorter distance.

@SMARTYMobileUK The only time I don't have internet issues is when I have connected to one of @ThreeUK 5g Masts and recieving 5G speeds... which even that is very rare....

Let’s talk about how **** @ThreeUK is in central London pls😤😤😤

@ThreeUK I understand extra security when delivering phones, but you won't let me pick another delivery place and DPD only deliver on weekdays, and won't let me collect my phone from the depot. I have to take a day off of work to be able to receive my phone! ******* stupid.

@ThreeUK good afternoon guys, Could you guys shine light on why the signal is so bad in the Crawley area? We all need to communicate and I am struggling to call, open App Store and everything else in between?

Whats up with @ThreeUK in my area? Wifi been so bad these last 2 weeks 😔 @ThreeUKSupport

@ThreeUKSupport Still absolutely no use whatsoever. No customer service. No help. Your own systems are now down. The latest excuse. 4 months of you taking money & providing zero service. Basically a scam.

@ThreeUKSupport But you haven’t helped solve the problem at all.

@ThreeUKSupport How do I msg you so that not everyone can see. All of the info will be linked to my account. Nothing to do with a new phone. It’s one under warranty not working for nearly 4 months & now you avoiding paying for the Apple store replacement. All you do is take my money each month.

@ThreeUK - been trying to get resolution to a relatively simple issue for 3-4. Months. No mobile service. No handset. You are happy to keep taking my money & provide no help. Web chat & call centre totally useless. How do I contact a grown up with some authority & sense?

@ThreeUK the signal on my phone has been really bad this past week, the same on our Three broadband, and my sis said the same thing this evening about her Three broadband. Your website says all good though. Is there a problem in Horsham?

@ThreeUKSupport - can you please help?

@ThreeUK - I've been sent a letter from CARS on your behalf for a service that I've not used and tried to cancel. I've just phoned 3 and they say they cannot discuss the matter as the postcode I gave (on the letter, could only have come from you) was incorrect. What can I do?

@ThreeUKSupport Not really, I restarted my phone a couple of times yesterday and today and nothing. Just 2 little signal bars... 😕

@ThreeUK Worse Network out there! Your customer service is a joke. Since I’ve joined had nothing but problems slow internet, poor coverage and when I’ve tried to get in contact with a manger just passed about and being fobbed off with poor excuses.

@ThreeUKSupport i have been following from last one month and you support team tells new story every time. i can provide you the case ids and chat ids

@ThreeUKSupport Then no response from @ThreeUKSupport! Worst provider ever

@talkSPORT The only way the new @ThreeUK @ChelseaFC shirt is worth £70 is if it boosts your phone signal when you wear it! Another example of clubs forgetting the fans don’t have wallets as big as Romans. #embarressing

Email from @ThreeUK to tell me they’re forcing me off my current legacy plan (that includes roaming) onto a new one (that doesn’t). So guess it’s time to find a new network. Shame.

hi @ee you misinformed me, changed my contract, admit to misinforming me but can't revert your changes. now moved to @ThreeUK you've just lost a customer of around 6 years. congratulations!

@ThreeUKSupport nothing but lies! Broadban supposed to be simple and just plug in and it's set up! 5 phone calls of lies! Numerous love chats! The three agents don't care! The manager of customer relations did nothing to help either. I will be taking my phone accounts elsewhere!

@ThreeUKSupport hi again, can i ask why since this issue was ‘fixed’ can i only get 3G signal and not 4G as previously i got

@ThreeUK postcode CH44 low or no signal. Is there a known problem?

@ThreeUKSupport trying to get my PAC number since yesterday but apparently a system issue.

@ThreeUK trying to get my PAC number but there is a system issue

@ThreeUK I need to access my last two bills but I have left you and you have shut down my account - how do I get them?

@LetsLocalise Only with the help with companies like @ThreeUK , @LGfL and of course yourselves (who are 100% FREE to join) ... without you guys - communities like ours would have been destroyed during #Covid ... all of you (and other sponsors) #changedlives

@boredsailor19 @ThreeUK Quality to see this. Never seen any of this being done from our sponsors before