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3 (Three)

3 (Three) Outage Report in Horley, Surrey, England

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Full Outage Map

Problems in the last 24 hours in Horley, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Horley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  • 55% Internet (55%)
  • 19% Phone (19%)
  • 16% Total Blackout (16%)
  • 8% Wi-fi (8%)
  • 2% E-mail (2%)
  • 1% TV (1%)

Live Outage Map Near Horley, England

The most recent 3 (Three) outage reports came from the following cities: Epsom, Crawley, and Horsham.

CityProblem TypeReport Time
Epsom Phone 27 days ago
Crawley Internet 1 month ago
Horsham Internet 2 months ago
Crawley Internet 2 months ago
Redhill Internet 2 months ago
East Grinstead Internet 2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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3 (Three) Issues Reports Near Horley, England

Latest outage, problems and issue reports in Horley and nearby locations:

  • donmorgan007
    Don Morgan (@donmorgan007) reported from Leatherhead, England

    @ThreeUKSupport Still absolutely no use whatsoever. No customer service. No help. Your own systems are now down. The latest excuse. 4 months of you taking money & providing zero service. Basically a scam.

  • Unhappyconsume1
    Service please (@Unhappyconsume1) reported from Crawley, England

    @ThreeUK appalling service. You are a communications company however you can’t organise your call centre staff to work from home!!! Banks, mortgage companies and travel agents have organised this so why can’t you. This is really concerning that the only option is online chat.

  • bezzi_foley
    Bezzi Foley (@bezzi_foley) reported from Ardingly, England

    @ThreeUKSupport Then no response from @ThreeUKSupport! Worst provider ever

  • neerajchawla22
    neeraj chawla (@neerajchawla22) reported from Redhill, England

    @ThreeUKSupport i have been following from last one month and you support team tells new story every time. i can provide you the case ids and chat ids

  • Mpsmiffy
    Martin Smith (@Mpsmiffy) reported from Horsham, England

    @ThreeUK USELESS 3 days 6 queues, get to front of one only 2 b told wrong dept.(I know but it’s the only way in!!) passed over to new longer Q then cut off!! Crap!!

  • crybabyrainface
    crybabyrainface (@crybabyrainface) reported from Gatwick, England

    @ThreeUKSupport new customer (2 weeks) at Gatwick airport south terminal. No mobile signal. I'm starting to regret switching from Vodafone. Please sort this out. I'm on the free wifi sending this tweet.

  • Torogram87
    Jae🏳️‍🌈 (@Torogram87) reported from Crawley, England

    @ThreeUKSupport No funny enough if I’m not home I don’t have bloody WiFi! You should be paying me back for the fact your not providing me a service that I pay you for !! nor does your stupid app work either! You couldn’t arrange a piss up in a brewery

  • donmorgan007
    Don Morgan (@donmorgan007) reported from Leatherhead, England

    @ThreeUKSupport But you haven’t helped solve the problem at all.

  • jamesysam002
    sam james. (@jamesysam002) reported from Horsham, England

    @ThreeUK the signal on my phone has been really bad this past week, the same on our Three broadband, and my sis said the same thing this evening about her Three broadband. Your website says all good though. Is there a problem in Horsham?

  • LulhAndy
    Andy Lulham (@LulhAndy) reported from Crawley, England

    @chrisdetsicas @ThreeUK @giffgaff - was with 3 for 10 years and they kept cutting my data allowance. I get a shit tonne of data and flexibility for peanuts with giffgaff

  • JamesAllchin10
    J A M E S A L L C H I N (@JamesAllchin10) reported from Broadbridge Heath, England

    @talkSPORT The only way the new @ThreeUK @ChelseaFC shirt is worth £70 is if it boosts your phone signal when you wear it! Another example of clubs forgetting the fans don’t have wallets as big as Romans. #embarressing

  • ninepine
    Mike Fuller (@ninepine) reported from Banstead, England

    @ThreeUKSupport .@ThreeUK .@ThreeUKSupport just finished a very long and unsatisfactory chat. The matter is still unresolved and I've asked that you involve your Chair of Audit since bills issued by Three can't be relied on suggesting a failure of control which you will want to fix.

  • ItinerantHam
    John - M0IDA (@ItinerantHam) reported from Crawley, England

    @ThreeUKSupport signal report for you. If you want to make a call upstairs in LGW South terminal, please ask all your customers to gather near the rail outside Accessorize - its the only place you get more than zero bars

  • PDGCFC79
    🅱🅰🅻🅳🅿🅷🅸🅻🅻 / 🆁🅰🅽🆃🅵🅾🅾🆃🅱🅰🅻🅻 (@PDGCFC79) reported from Crawley, England

    @ThreeUKSupport as you know most of us can not work right now, and are not getting paid, i can not pay my bills for foreseeable Future, you shut phone lines down and it seems impossible to Get on The online chat, so you going to leave me no choice but to stop direct debits

  • Torogram87
    Jae🏳️‍🌈 (@Torogram87) reported from Crawley, England

    Again @ThreeUKSupport @ThreeUK I’m on standby and I’ve no signal amazing!!! What the hell am I paying for!!!

  • donmorgan007
    Don Morgan (@donmorgan007) reported from Leatherhead, England

    @ThreeUKSupport How do I msg you so that not everyone can see. All of the info will be linked to my account. Nothing to do with a new phone. It’s one under warranty not working for nearly 4 months & now you avoiding paying for the Apple store replacement. All you do is take my money each month.

  • BIGrsJ
    JMP 🇬🇧 (@BIGrsJ) reported from Horsham, England

    @ThreeUKSupport Problem is Kimberly that Three fail to admit there’s an issue & fob us off. It’s been terrible for a long time now & so has the customer service.

  • donmorgan007
    Don Morgan (@donmorgan007) reported from Leatherhead, England

    @ThreeUK - been trying to get resolution to a relatively simple issue for 3-4. Months. No mobile service. No handset. You are happy to keep taking my money & provide no help. Web chat & call centre totally useless. How do I contact a grown up with some authority & sense?

  • Torogram87
    Jae🏳️‍🌈 (@Torogram87) reported from Crawley, England

    @ThreeUK @ThreeUKSupport why am I paying for no service!!! For@best part this month my signal has been non existent!!

  • Torogram87
    Jae🏳️‍🌈 (@Torogram87) reported from Crawley, England

    @ThreeUKSupport Well it’s not good enough I’m a flight attendant on standby if I get a call and it doesn’t go through I’m the one who gets a meeting and a note on my record!!What exactly am I paying for his seems to be constantly happening so why am I paying my bill for service that’s not workin

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • TmacMusic432Hz
    TmacMusic (@TmacMusic432Hz) reported

    @ThreeUKSupport this is an absolute Joke! Service is **** again and no agents available for the last hour... I have a 3 day virtual event on from Friday till Sunday sessions on each day starting 5pm till 1am, worst part is, this is when my service goes to crap :/

  • johnchianalino
    john (@johnchianalino) reported

    @ThreeUKSupport data service is absolute dog **** today. Sort it out or dont bother charging for my contract.

  • Evelister1
    Eve lister (@Evelister1) reported

    @ThreeUKSupport been waiting over a week for a refund now for a device that never showed up,your call centre team are absolutely incompetent!

  • almcfadyen
    Alistair McFadyen 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺 (@almcfadyen) reported

    @ThreeUKSupport am I the only person having issues with the website? Trying to login, the number field is read-only. Trying to change passwords results in error - my3auth.text.generic.error. These happen regardless of browser and after browser history cleared- what's up?

  • Kleggnutt
    Euan (@Kleggnutt) reported

    @ThreeUK The infuriating saga continues. Worst customer service award goes to @Three Stay away from these fools...

  • joandjaclew10
    jo mccormick (@joandjaclew10) reported

    @ThreeUK my friend is having lots of problems she’s got a new sim for her sons new phone and instead of putting his number onto it they given her his number and cut hers off can you help???

  • GetMeAManager
    Don the Trumpet (@GetMeAManager) reported

    @adamgreen295 @ThreeUKSupport So you didn't do it. Someone done it from your phone. Don't blame Three. Blame yourself or whoever done it on your phone. I worked in mobile industry in the past for over 20 years and never came across a single case like this where the customer was correct. None.

  • CiaranMartin6
    Ciaran O Mairtin (@CiaranMartin6) reported

    @ThreeUKSupport how come bith 4G and 5G signal in Belfast is so poor. Please don't say there's maintenance work going on, it's been like that since August

  • mattthomas0479
    Matt (@mattthomas0479) reported

    DPD how inept can you be to keep trying to deliver a parcel to the wrong house no matter how many times we tell you the house your driver goes to everyday is not the right house @dpd_support at @ThreeUKSupport seems we are going to have to cancel the order from Three

  • Ashh1390
    Ash (@Ashh1390) reported

    @VodafoneGroup please can you help? my number has been fraudulently ported to you from @ThreeUK who have been absolutely useless reading from their scripts! Also worth noting that my upgrade is due in February...