3 (Three)

3 (Three) Outage Report in Horley, Surrey, England

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Horley, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Horley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Horley, Surrey, England 12/13/2025 11:15

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (43%)

    Internet (43%)

  2. Total Blackout (31%)

    Total Blackout (31%)

  3. Phone (17%)

    Phone (17%)

  4. Wi-fi (6%)

    Wi-fi (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near Horley, Surrey, England

The most recent 3 (Three) outage reports came from the following cities: Horsham, Reigate, London and Redhill.

Loading map, please wait...
City Problem Type Report Time
United KingdomHorsham Total Blackout
United KingdomReigate Total Blackout
United KingdomLondon Internet
United KingdomLondon E-mail
United KingdomLondon Phone
United KingdomLondon Phone

Community Discussion

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3 (Three) Issues Reports Near Horley, England

Latest outage, problems and issue reports in Horley and nearby locations:

  • ErminiaColucci Erminia Colucci (@ErminiaColucci) reported from London, England

    @ThreeUKSupport It wasn't that simple getting in touch with you as 333 doesn't work on the weekend.I texted 7726 to report the fraud and just an automated message thanking me.

  • Torogram87 Jae🏳️‍🌈 (@Torogram87) reported from Crawley, England

    @ThreeUKSupport No funny enough if I’m not home I don’t have bloody WiFi! You should be paying me back for the fact your not providing me a service that I pay you for !! nor does your stupid app work either! You couldn’t arrange a piss up in a brewery

  • Mpsmiffy Martin Smith (@Mpsmiffy) reported from Horsham, England

    @ThreeUK USELESS 3 days 6 queues, get to front of one only 2 b told wrong dept.(I know but it’s the only way in!!) passed over to new longer Q then cut off!! Crap!!

  • londonpommie Paul N (@londonpommie) reported from London, England

    Wake up to another morning of no service from @virginmedia @ThreeUK please get 5G rolled out so I can cancel this awful service.

  • R5Latvia Rihards (@R5Latvia) reported from London, England

    @ThreeUKSupport hello! I have had problems removing the parental control from my account for months, I have an UK credit card, which should prove that i am already over 18 more than enough, but it gets declined all the time:/

  • caracasflat Caracasflat (@caracasflat) reported from London, England

    @ThreeUKSupport Not really, I restarted my phone a couple of times yesterday and today and nothing. Just 2 little signal bars... 😕

  • beatriceforme 🙈🍹Beatrice Formenton🇮🇹🇬🇧 (@beatriceforme) reported from London, England

    @ThreeUKSupport Such a poor connection! So bad! Postcode SE4 thanks

  • neerajchawla22 neeraj chawla (@neerajchawla22) reported from Redhill, England

    @ThreeUKSupport i have been following from last one month and you support team tells new story every time. i can provide you the case ids and chat ids

  • Torogram87 Jae🏳️‍🌈 (@Torogram87) reported from Crawley, England

    @ThreeUK @ThreeUKSupport why am I paying for no service!!! For@best part this month my signal has been non existent!!

  • loraineff LYF (@loraineff) reported from London, England

    @ThreeUKSupport I did this all earlier with your customer support and was told I had two choices, wait until 09/21 or buy out my contract. Sooo again paying for something that doesn’t work.

  • NickLovell_ Nick Lovell (@NickLovell_) reported from London, England

    @ThreeUK absolutely fed up of the abysmal service I get with my broadband. It simply doesn’t work. Was promised a speed in the store, ive never even got half. Constantly dropping out. Time to change back to @virginmedia

  • Ben_Murray Ben Murray (@Ben_Murray) reported from London, England

    Shocking service from @ThreeUK. Online chat function was ace when trying to sell me something (a mobile broadband router to enable me to work from home before broadband is installed) and was assured it would be able to stream. Now using it, it can't. Can't just about load pages.

  • PDGCFC79 🅱🅰🅻🅳🅿🅷🅸🅻🅻 / 🆁🅰🅽🆃🅵🅾🅾🆃🅱🅰🅻🅻 (@PDGCFC79) reported from Crawley, England

    @ThreeUKSupport as you know most of us can not work right now, and are not getting paid, i can not pay my bills for foreseeable Future, you shut phone lines down and it seems impossible to Get on The online chat, so you going to leave me no choice but to stop direct debits

  • bezzi_foley Bezzi Foley (@bezzi_foley) reported from Ardingly, England

    @ThreeUKSupport Then no response from @ThreeUKSupport! Worst provider ever

  • Torogram87 Jae🏳️‍🌈 (@Torogram87) reported from Crawley, England

    Again @ThreeUKSupport @ThreeUK I’m on standby and I’ve no signal amazing!!! What the hell am I paying for!!!

  • R_J_B R_J_B_11 (@R_J_B) reported from London, England

    @ThreeUK Worse Network out there! Your customer service is a joke. Since I’ve joined had nothing but problems slow internet, poor coverage and when I’ve tried to get in contact with a manger just passed about and being fobbed off with poor excuses.

  • Munim50301079 Munim (@Munim50301079) reported from London, England

    @ThreeUK I had a contract with @ThreeUK I have warts experience with them. I cancelled my contract. Still they took my money. Send me a letter saying mistakenly took my money they gonna send me back it's been 4 months now they didn't send it. It's very poor service they have got

  • Torogram87 Jae🏳️‍🌈 (@Torogram87) reported from Crawley, England

    @ThreeUKSupport Well it’s not good enough I’m a flight attendant on standby if I get a call and it doesn’t go through I’m the one who gets a meeting and a note on my record!!What exactly am I paying for his seems to be constantly happening so why am I paying my bill for service that’s not workin

  • JamesAllchin10 J A M E S A L L C H I N (@JamesAllchin10) reported from Broadbridge Heath, England

    @talkSPORT The only way the new @ThreeUK @ChelseaFC shirt is worth £70 is if it boosts your phone signal when you wear it! Another example of clubs forgetting the fans don’t have wallets as big as Romans. #embarressing

  • Unhappyconsume1 Service please (@Unhappyconsume1) reported from Crawley, England

    @ThreeUK appalling service. You are a communications company however you can’t organise your call centre staff to work from home!!! Banks, mortgage companies and travel agents have organised this so why can’t you. This is really concerning that the only option is online chat.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • laurajoanne29 Laura x (@laurajoanne29) reported

    @ThreeUKSupport had my samsung s20 phone since april this year and charger has broken is it under any sort of warranty do u know

  • tom_blandford Tom Blandford (@tom_blandford) reported

    @ThreeUK Your website says “eSIM is here on Three”. Reading on down the page, it basically says it’s not here (unless you are one of a few that have it already). So it’s not really here! Any idea when it will truly arrive for all? Thanks.

  • JackSmi80932144 Jack Smith (@JackSmi80932144) reported

    @ThreeUKSupport Both 4G and 3G internet are intermittent, and unusably slow when available. Had great speeds on both for two years at this address until last week. Problem persists outdoors and there are no issues with EE 4G in the same location.

  • melissaxoo Melissa Emma (@melissaxoo) reported

    @ThreeUKSupport I’ve been trying since yesterday & it keeps saying try again later 😒 typical 3 service!!!!!

  • kevevs1908 Kevin (@kevevs1908) reported

    @ThreeUKSupport You should be looking after your customers, honour the deal we agreed and also refund me the £31 extra you are charging me this month. I’m absolutely disgusted at the appalling service that I am receiving

  • J_Langston_NUFC Jay Langston (@J_Langston_NUFC) reported

    @ThreeUKSupport I’ve been lied to and misled. refused a callback. Asked to cancel and not even given my options. Passed from pillar to post. Hung up on. @ThreeUK has become a shambles.

  • Tee23245891 Tee (@Tee23245891) reported

    @ThreeUKSupport I was told I could get a certain deal and as the advisor said the email would not say the same i refused to believe him until a manager came on call. He said was not possible so i disconnected and rang back and found no such deal exist but could not raise complaint!

  • shoodo11 shoodo (@shoodo11) reported

    @ThreeUKSupport you should do something about the bad internet!! We need to study!

  • CosminDeMonaco Cosmin DeMonaco (@CosminDeMonaco) reported

    @ThreeUK i cannot access my account for a couple of days. I used the same password over and over. Tried to change it, given couple of errors. help help help

  • GuyNormas Guy Normas Official (@GuyNormas) reported

    @ThreeUK 1 bar in PO21 area really bad today, alexa likes to be connected ti the internet #SignalTerrible