3 (Three) Outage Report in Horley, Surrey, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Horley, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Horley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (54%)
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Phone (19%)
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Total Blackout (16%)
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Wi-fi (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Horley, Surrey, England
The most recent 3 (Three) outage reports came from the following cities: Crawley, London, Horsham, Redhill, East Grinstead, Epsom and Bookham.
| City | Problem Type | Report Time |
|---|---|---|
 Crawley |
Internet | |
| London |
Phone | |
| London |
Internet | |
| London |
Internet | |
| London |
Total Blackout | |
| London |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Horley, England
Latest outage, problems and issue reports in Horley and nearby locations:
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Callum 🏳️🌈⭐️
(@callum_gx) reported
from
London, England
Whats up with @ThreeUK in my area? Wifi been so bad these last 2 weeks 😔 @ThreeUKSupport
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J Chapman
(@Lord_Chappers) reported
from
Crawley, England
@ThreeUK I understand extra security when delivering phones, but you won't let me pick another delivery place and DPD only deliver on weekdays, and won't let me collect my phone from the depot. I have to take a day off of work to be able to receive my phone! ******* stupid.
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James Todd
(@MrJGTodd) reported
from
London, England
@Riggers_23 @ThreeUKSupport My 5G router is dead in London, there's a queue just to look at the service status page and they don't seem to be acknowledging this might be a problem...
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James Todd
(@MrJGTodd) reported
from
London, England
@ThreeUKSupport @DavieC82 Can you stop wasting our time with device restarts, it's clearly a major outage...
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🙈🍹Beatrice Formenton🇮🇹🇬🇧
(@beatriceforme) reported
from
London, England
Let’s talk about how **** @ThreeUK is in central London pls😤😤😤
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James Todd
(@MrJGTodd) reported
from
London, England
@magicalmouse @ThreeUKSupport @proudly_ed My 5G router refuses to connect to the internet in London and there's a queue to visit your service status webpage (which says there's no issue) - are you sure you're not aware of anything?!
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Ben Murray
(@Ben_Murray) reported
from
London, England
@ThreeUKSupport - can you please help?
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IamCrypto Tips and tutorials
(@IamCrypto16) reported
from
London, England
@ThreeUKSupport Yes and you guys agree you can’t fix the situation and offered me a discount which is nice but I need good internet not a discount. My Contract finishes in December
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Don Morgan
(@donmorgan007) reported
from
Leatherhead, England
@ThreeUKSupport How do I msg you so that not everyone can see. All of the info will be linked to my account. Nothing to do with a new phone. It’s one under warranty not working for nearly 4 months & now you avoiding paying for the Apple store replacement. All you do is take my money each month.
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James Todd
(@MrJGTodd) reported
from
London, England
@ThreeUKSupport loads of people are tweeting at the same time that your network is down in various locations and you need to queue to visit the service status page. Can you confirm if there's a nationwide outage? Its looking silly that you're denying it.
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Don Morgan
(@donmorgan007) reported
from
Leatherhead, England
@ThreeUKSupport But you haven’t helped solve the problem at all.
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Shane Andrews MBE
(@gingio) reported
from
London, England
@ThreeUKSupport I’m not giving that publicly - just trying to help you and @brattandeaf out.
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Don Morgan
(@donmorgan007) reported
from
Leatherhead, England
@ThreeUK - been trying to get resolution to a relatively simple issue for 3-4. Months. No mobile service. No handset. You are happy to keep taking my money & provide no help. Web chat & call centre totally useless. How do I contact a grown up with some authority & sense?
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Gerry White SEO geek
(@dergal) reported
from
Redhill, England
@ThreeUK I seriously would raise this as an issue
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Don Morgan
(@donmorgan007) reported
from
Leatherhead, England
@ThreeUKSupport Still absolutely no use whatsoever. No customer service. No help. Your own systems are now down. The latest excuse. 4 months of you taking money & providing zero service. Basically a scam.
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Shane
(@ShaneyFirkins96) reported
from
London, England
@SMARTYMobileUK The only time I don't have internet issues is when I have connected to one of @ThreeUK 5g Masts and recieving 5G speeds... which even that is very rare....
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Shane Andrews MBE
(@gingio) reported
from
London, England
@ThreeUKSupport @brattandeaf CF10 is the postcode area and there’s issues at the mo. I had a text telling me that earlier this week.
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Colin Maddocks
(@colin_maddocks) reported
from
Crawley, England
@davwheat_ @ThreeUKSupport @madwedge Distance. 5G upload is terrible. The broadcasting site has beamforming and power on its side. My little OnePlus 9 Pro doesn’t really have either. Higher frequency, shorter distance.
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sam james.
(@jamesysam002) reported
from
Horsham, England
@ThreeUK the signal on my phone has been really bad this past week, the same on our Three broadband, and my sis said the same thing this evening about her Three broadband. Your website says all good though. Is there a problem in Horsham?
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Carlos De Santana
(@CDeSantana) reported
from
Crawley, England
@ThreeUK good afternoon guys, Could you guys shine light on why the signal is so bad in the Crawley area? We all need to communicate and I am struggling to call, open App Store and everything else in between?
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Emma Pattison
(@emma_pattison) reported
@ThreeUKSupport My new contract has an incorrect start date by ONE day which means I miss out on free of charge Go Roam benefits for 2 years. Who can I contact to fix this? Should be dated 30 Sept (the day I took out new contract online) but says 1 Oct. #NOTHAPPY @ThreeUK
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amy dyfan
(@amydyfan1) reported
from
Hillingdon, England
@ThreeUK my phone is not working what happening I can’t make or receive calls 🙃🙃
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1x1
(@1x1_NFT) reported
@ThreeUK It didn't work out between us sadly, since the congestion issues mean your Home Broadband 4G router is effectively useless to me, but I will say this: your customer service staff have been exceptional - clear, friendly, and efficient, and that is to be highly commended.
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Ashley-Nicole.
(@styledbyano) reported
Is something up with @ThreeUK @ThreeUKSupport haven’t been able to load 4G alllll day even though showing full service
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Jim_Slip
(@jim_slip) reported
@ThreeUK @laralatex1 I & my wife left crooked Vodafone for @ThreeUKSupport about 3 years ago. I think we have saved about £2000. Had no issues with coverage or data. I hated Vodafone, always finding settings I’d asked to be unset, reset. They always seemed to be trying to screw extra money from us
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Andrew
(@Bigglesdaf) reported
@ThreeUKSupport No 4G in DE74 2NP signal showing but no connection, No 5G, 3G not selectable on iPhone 12
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Hitmonliam 🏳️🌈🏴
(@Thehitmonliam) reported
With us being in the middle of nowhere and no mobile signal, we're relying on the cabin's free wifi. It's not great with a maximum of 0.9mbps, which is only marginally better than @ThreeUK's 4G network in Edinburgh city centre.
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Ginge
(@GingerOfDoge) reported
@ThreeUKSupport Very supportive ThreeUK 0 help, closest was sending me a link to what I origally asked... Not a good light for your 'support'
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jim
(@JimJimslater69) reported
@ThreeUK absolutely disgusted with the service and support from yourselves I’ve been a loyal customer for ten years and I’m going elsewhere
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Aurea Duran
(@Aurea_auduap) reported
@ThreeUK today I called to cancel a contract within the 14-days grace period, and my number has been suspended for 5 days before I can get a PAC code? Is this for real? I am a clinically vulnerable person and must be contactable at all times, and now can’t make/receive calls!Help