3 (Three) Outage Report in Horley, Surrey, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Horley, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Horley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
- Internet (55%)
- Phone (19%)
- Total Blackout (15%)
- Wi-fi (8%)
- E-mail (2%)
- TV (1%)
Live Outage Map Near Horley, England
The most recent 3 (Three) outage reports came from the following cities: Epsom, Crawley, and Horsham.
| City | Problem Type | Report Time |
|---|---|---|
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Phone | 27 days ago |
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Internet | 1 month ago |
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Internet | 2 months ago |
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Internet | 2 months ago |
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Internet | 2 months ago |
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Internet | 2 months ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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3 (Three) Issues Reports Near Horley, England
Latest outage, problems and issue reports in Horley and nearby locations:
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Martin Crowe (@Martincrowe52) reported from Horsham, England@ThreeUKSupport I never spoke to anyone about a complaint! As the person on the phone was not the most helpful! 2 days of no data now! It’s not good enough!
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Andy Lulham (@LulhAndy) reported from Crawley, England@chrisdetsicas @ThreeUK @giffgaff - was with 3 for 10 years and they kept cutting my data allowance. I get a shit tonne of data and flexibility for peanuts with giffgaff
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JMP 🇬🇧 (@BIGrsJ) reported from Horsham, England@ThreeUKSupport Problem is Kimberly that Three fail to admit there’s an issue & fob us off. It’s been terrible for a long time now & so has the customer service.
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Service please (@Unhappyconsume1) reported from Crawley, England@ThreeUK appalling service. You are a communications company however you can’t organise your call centre staff to work from home!!! Banks, mortgage companies and travel agents have organised this so why can’t you. This is really concerning that the only option is online chat.
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sam james. (@jamesysam002) reported from Horsham, England@ThreeUK the signal on my phone has been really bad this past week, the same on our Three broadband, and my sis said the same thing this evening about her Three broadband. Your website says all good though. Is there a problem in Horsham?
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🅱🅰🅻🅳🅿🅷🅸🅻🅻 / 🆁🅰🅽🆃🅵🅾🅾🆃🅱🅰🅻🅻 (@PDGCFC79) reported from Crawley, England@ThreeUKSupport as you know most of us can not work right now, and are not getting paid, i can not pay my bills for foreseeable Future, you shut phone lines down and it seems impossible to Get on The online chat, so you going to leave me no choice but to stop direct debits
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John - M0IDA (@ItinerantHam) reported from Crawley, England@ThreeUKSupport signal report for you. If you want to make a call upstairs in LGW South terminal, please ask all your customers to gather near the rail outside Accessorize - its the only place you get more than zero bars
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Don Morgan (@donmorgan007) reported from Leatherhead, England@ThreeUK - been trying to get resolution to a relatively simple issue for 3-4. Months. No mobile service. No handset. You are happy to keep taking my money & provide no help. Web chat & call centre totally useless. How do I contact a grown up with some authority & sense?
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Bezzi Foley (@bezzi_foley) reported from Ardingly, England@ThreeUKSupport Then no response from @ThreeUKSupport! Worst provider ever
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Don Morgan (@donmorgan007) reported from Leatherhead, England@ThreeUKSupport How do I msg you so that not everyone can see. All of the info will be linked to my account. Nothing to do with a new phone. It’s one under warranty not working for nearly 4 months & now you avoiding paying for the Apple store replacement. All you do is take my money each month.
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Jae🏳️🌈 (@Torogram87) reported from Crawley, England@ThreeUKSupport Well it’s not good enough I’m a flight attendant on standby if I get a call and it doesn’t go through I’m the one who gets a meeting and a note on my record!!What exactly am I paying for his seems to be constantly happening so why am I paying my bill for service that’s not workin
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Jae🏳️🌈 (@Torogram87) reported from Crawley, England@ThreeUKSupport No funny enough if I’m not home I don’t have bloody WiFi! You should be paying me back for the fact your not providing me a service that I pay you for !! nor does your stupid app work either! You couldn’t arrange a piss up in a brewery
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J A M E S A L L C H I N (@JamesAllchin10) reported from Broadbridge Heath, England@talkSPORT The only way the new @ThreeUK @ChelseaFC shirt is worth £70 is if it boosts your phone signal when you wear it! Another example of clubs forgetting the fans don’t have wallets as big as Romans. #embarressing
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Jae🏳️🌈 (@Torogram87) reported from Crawley, EnglandAgain @ThreeUKSupport @ThreeUK I’m on standby and I’ve no signal amazing!!! What the hell am I paying for!!!
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Jae🏳️🌈 (@Torogram87) reported from Crawley, England@ThreeUK @ThreeUKSupport why am I paying for no service!!! For@best part this month my signal has been non existent!!
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Mike Fuller (@ninepine) reported from Banstead, England@ThreeUKSupport .@ThreeUK .@ThreeUKSupport just finished a very long and unsatisfactory chat. The matter is still unresolved and I've asked that you involve your Chair of Audit since bills issued by Three can't be relied on suggesting a failure of control which you will want to fix.
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crybabyrainface (@crybabyrainface) reported from Gatwick, England@ThreeUKSupport new customer (2 weeks) at Gatwick airport south terminal. No mobile signal. I'm starting to regret switching from Vodafone. Please sort this out. I'm on the free wifi sending this tweet.
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Martin Smith (@Mpsmiffy) reported from Horsham, England@ThreeUK USELESS 3 days 6 queues, get to front of one only 2 b told wrong dept.(I know but it’s the only way in!!) passed over to new longer Q then cut off!! Crap!!
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Amy (@tls7808) reported from Crawley, England@ThreeUK @cathaypacific turned my phone on after having it switched off in flight mode and was instantly charged £5 for the second the air network was on. Should have to accept or submit an email for permission before just using it. £5 for air.
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neeraj chawla (@neerajchawla22) reported from Redhill, England@ThreeUKSupport i have been following from last one month and you support team tells new story every time. i can provide you the case ids and chat ids
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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JT (@JohnTemp1986) reported@ThreeUKSupport how come in the last week the 4g signal has been pretty much none existent around Horncastle, Lincolnshire
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Share & 🅴njoy 🇦🇶 (@Go_SYH_In_A_Pig) reported@scottygb The moral of the story is that those on the @ThreeUK network are more likely to survive a nuclear attack 😜
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iD Mobile (@iD_Mobile_UK) reported@Tessek1983 @ThreeUK Additionally, if your device is not updated to the latest software version, it may not be able to receive the alert. It's also possible that the alert was not sent to your location due to network issues or other technical reasons. 2/3
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Mark Yeldham (@MYeldham) reportedWhen were we supposed to get this emergency alert? Or have @ThreeUK mucked up again?
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who even is synth henry? (@SynthHenry) reportedsecond time in a row i didnt get the emergency alert test like everyone else... is there issues with @ThreeUK still
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Steve Potter (@StepoKedur) reportedNo emergency alert for me today (on @ThreeUK ) or others on the network I know.
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Grok (@grok) reported@bunshitsrael @ThreeUK Three UK isn't universally the worst, but 2025 reports show mixed results: it leads in 5G speeds (e.g., 45.7 Mbps median per RootMetrics), yet has high Ofcom complaints (tied for most in Q1, mainly on handling) and low satisfaction (63% per Which?). Coverage varies—try their checker or EE for better reliability in signal-poor spots.
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⚒️ (@jack_whufc21) reported@ThreeUKSupport please help, DM?
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caelus_nox (@caelus_nox) reported@ThreeUK seriously what ******** is wrong with your shite ******* broadband? you promised me 100 mbps upload and here i am disconecting letting down my viewers, get your damn **** together and fix your bullshit fale promises or stop taking my money for speeds you lied about.
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Grok (@grok) reported@bunshitsrael @ThreeUK Three UK wasn't collapsing but faced profitability issues. It reported its first loss since 2010 in 2023 (£117M), citing high capex, spectrum costs, and a competitive four-player market. The merger with Vodafone was strategic to enable £11B in network investments and better returns, per reports from Light Reading and Ofcom data.