3 (Three)

3 (Three) Outage Report in Horley, Surrey, England

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Horley, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Horley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Horley, Surrey, England 12/10/2025 18:50

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (43%)

    Internet (43%)

  2. Total Blackout (32%)

    Total Blackout (32%)

  3. Phone (17%)

    Phone (17%)

  4. Wi-fi (6%)

    Wi-fi (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near Horley, Surrey, England

The most recent 3 (Three) outage reports came from the following cities: London and Redhill.

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City Problem Type Report Time
United KingdomLondon E-mail
United KingdomLondon Phone
United KingdomLondon Phone
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

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3 (Three) Issues Reports Near Horley, England

Latest outage, problems and issue reports in Horley and nearby locations:

  • Ben_Murray Ben Murray (@Ben_Murray) reported from London, England

    @ThreeUKSupport - can you please help?

  • jamesysam002 sam james. (@jamesysam002) reported from Horsham, England

    @ThreeUK the signal on my phone has been really bad this past week, the same on our Three broadband, and my sis said the same thing this evening about her Three broadband. Your website says all good though. Is there a problem in Horsham?

  • donmorgan007 Don Morgan (@donmorgan007) reported from Leatherhead, England

    @ThreeUKSupport Still absolutely no use whatsoever. No customer service. No help. Your own systems are now down. The latest excuse. 4 months of you taking money & providing zero service. Basically a scam.

  • JamesAllchin10 J A M E S A L L C H I N (@JamesAllchin10) reported from Broadbridge Heath, England

    @talkSPORT The only way the new @ThreeUK @ChelseaFC shirt is worth £70 is if it boosts your phone signal when you wear it! Another example of clubs forgetting the fans don’t have wallets as big as Romans. #embarressing

  • CDeSantana Carlos De Santana (@CDeSantana) reported from Crawley, England

    @ThreeUK good afternoon guys, Could you guys shine light on why the signal is so bad in the Crawley area? We all need to communicate and I am struggling to call, open App Store and everything else in between?

  • NickLovell_ Nick Lovell (@NickLovell_) reported from London, England

    @ThreeUK absolutely fed up of the abysmal service I get with my broadband. It simply doesn’t work. Was promised a speed in the store, ive never even got half. Constantly dropping out. Time to change back to @virginmedia

  • callum_gx Callum 🏳️‍🌈⭐️ (@callum_gx) reported from London, England

    Whats up with @ThreeUK in my area? Wifi been so bad these last 2 weeks 😔 @ThreeUKSupport

  • Lord_Chappers J Chapman (@Lord_Chappers) reported from Crawley, England

    @ThreeUK I understand extra security when delivering phones, but you won't let me pick another delivery place and DPD only deliver on weekdays, and won't let me collect my phone from the depot. I have to take a day off of work to be able to receive my phone! ******* stupid.

  • Ben_Murray Ben Murray (@Ben_Murray) reported from London, England

    @ThreeUK - I've been sent a letter from CARS on your behalf for a service that I've not used and tried to cancel. I've just phoned 3 and they say they cannot discuss the matter as the postcode I gave (on the letter, could only have come from you) was incorrect. What can I do?

  • Unhappyconsume1 Service please (@Unhappyconsume1) reported from Crawley, England

    @ThreeUK appalling service. You are a communications company however you can’t organise your call centre staff to work from home!!! Banks, mortgage companies and travel agents have organised this so why can’t you. This is really concerning that the only option is online chat.

  • neerajchawla22 neeraj chawla (@neerajchawla22) reported from Redhill, England

    @ThreeUKSupport i have been following from last one month and you support team tells new story every time. i can provide you the case ids and chat ids

  • londonpommie Paul N (@londonpommie) reported from London, England

    Wake up to another morning of no service from @virginmedia @ThreeUK please get 5G rolled out so I can cancel this awful service.

  • donmorgan007 Don Morgan (@donmorgan007) reported from Leatherhead, England

    @ThreeUKSupport But you haven’t helped solve the problem at all.

  • R_J_B R_J_B_11 (@R_J_B) reported from London, England

    @ThreeUK Worse Network out there! Your customer service is a joke. Since I’ve joined had nothing but problems slow internet, poor coverage and when I’ve tried to get in contact with a manger just passed about and being fobbed off with poor excuses.

  • donmorgan007 Don Morgan (@donmorgan007) reported from Leatherhead, England

    @ThreeUKSupport How do I msg you so that not everyone can see. All of the info will be linked to my account. Nothing to do with a new phone. It’s one under warranty not working for nearly 4 months & now you avoiding paying for the Apple store replacement. All you do is take my money each month.

  • bezzi_foley Bezzi Foley (@bezzi_foley) reported from Ardingly, England

    @ThreeUKSupport Then no response from @ThreeUKSupport! Worst provider ever

  • Munim50301079 Munim (@Munim50301079) reported from London, England

    @ThreeUK I had a contract with @ThreeUK I have warts experience with them. I cancelled my contract. Still they took my money. Send me a letter saying mistakenly took my money they gonna send me back it's been 4 months now they didn't send it. It's very poor service they have got

  • caracasflat Caracasflat (@caracasflat) reported from London, England

    @ThreeUKSupport Not really, I restarted my phone a couple of times yesterday and today and nothing. Just 2 little signal bars... 😕

  • loraineff LYF (@loraineff) reported from London, England

    @ThreeUKSupport I did this all earlier with your customer support and was told I had two choices, wait until 09/21 or buy out my contract. Sooo again paying for something that doesn’t work.

  • donmorgan007 Don Morgan (@donmorgan007) reported from Leatherhead, England

    @ThreeUK - been trying to get resolution to a relatively simple issue for 3-4. Months. No mobile service. No handset. You are happy to keep taking my money & provide no help. Web chat & call centre totally useless. How do I contact a grown up with some authority & sense?

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • noelpadgaonkar Noel Padgaonkar (@noelpadgaonkar) reported

    @ThreeUK I have been using your 3 mobile broadband. I haven't got the optimal performance as expected from a 3 broadband. Having issues connecting to meetings or lag in buffering. Very bad service. The mobile 5G works better than that.

  • tammy8ok tamara (@tammy8ok) reported

    @ThreeUK you are a piece of dog ****

  • kjackson1984 K Jackson (@kjackson1984) reported

    @winstano @ThreeUK I left them in 2008 after I left a dongle on the train, and instead of blocking it, they were trying to convince me that I just didn’t understand how it connects to my laptop and that would solve my technical issue. I’d rather not have a phone than ever use them again.

  • JackSchlez Jack Schlez (@JackSchlez) reported

    @ThreeUKSupport I got through to a representative and he fixed the problem. Thank you for your patience.

  • pandemic_this In this Pandemic? (@pandemic_this) reported

    @ThreeUKSupport Pay as you go and the refund was for system issues with topping up via 444.

  • scotlandhstman Ihatemasks🤮🤮 (@scotlandhstman) reported

    @ThreeUKSupport can't make a claim for travel expenses due to no bars of signal again. This network is actually making me ill through stress because of diabolical signal

  • J_Langston_NUFC Jay Langston (He/Him) (@J_Langston_NUFC) reported

    @ThreeUKSupport messaged you on live chat… told they couldn’t help me cancel and have to ring up, all numbers not working. You are being obstructive in my desire to cancel. @Ofcom

  • libbyveronaa Libby🌺 (@libbyveronaa) reported

    @ThreeUKSupport If you could also pass on that the 3rd customer service assistant I spoke with at around 18:27 was a delight, extremely helpful, and a credit to an otherwise terrible experience that too would be appreciated. He told me his name is Michelle Obama (idk if they use code names).

  • jasonpfilio Jason Filio (@jasonpfilio) reported

    At a time when @apple and @ThreeUK are making record profits. I’ve to take time off paid work to sort out a manufacture a problem

  • larifromdacoast lari (@larifromdacoast) reported

    Not had any signal the whole day…. @ThreeUK I know works are happening in SE23, but how am I still not having signal 18 miles away in the other end of London? How do I cancel my contract with 1 year left, because I’ve had signal about 4 days out of the past year