3 (Three)

3 (Three) Outage Report in Horley, Surrey, England

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Horley, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Horley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Horley, Surrey, England 02/21/2026 12:00

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (54%)

    Internet (54%)

  2. Phone (18%)

    Phone (18%)

  3. Total Blackout (17%)

    Total Blackout (17%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Horley, Surrey, England

The most recent 3 (Three) outage reports came from the following cities: London, Horsham, Crawley, Redhill, East Grinstead, Epsom and Bookham.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Total Blackout
United KingdomLondon E-mail
United KingdomLondon Phone
United KingdomLondon Internet

Community Discussion

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Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports Near Horley, England

Latest outage, problems and issue reports in Horley and nearby locations:

  • KeronProverbs Keron Proverbs (@KeronProverbs) reported from London, England

    @ThreeUK, it's been 6 days, and 6 days soon, it will be 7. I feel you will lose customers and a lot of money cause you're clearly not prepared to have responsibility for humans. We live in a phone era. wtf I go to eat can't need to phone family I can't I need to support I can't

  • MrJGTodd James Todd (@MrJGTodd) reported from London, England

    @ThreeUKSupport loads of people are tweeting at the same time that your network is down in various locations and you need to queue to visit the service status page. Can you confirm if there's a nationwide outage? Its looking silly that you're denying it.

  • IamCrypto16 IamCrypto Tips and tutorials (@IamCrypto16) reported from London, England

    @ThreeUKSupport Yes and you guys agree you can’t fix the situation and offered me a discount which is nice but I need good internet not a discount. My Contract finishes in December

  • MrJGTodd James Todd (@MrJGTodd) reported from London, England

    @Riggers_23 @ThreeUKSupport My 5G router is dead in London, there's a queue just to look at the service status page and they don't seem to be acknowledging this might be a problem...

  • ShaneyFirkins96 Shane (@ShaneyFirkins96) reported from London, England

    @SMARTYMobileUK The only time I don't have internet issues is when I have connected to one of @ThreeUK 5g Masts and recieving 5G speeds... which even that is very rare....

  • colin_maddocks Colin Maddocks (@colin_maddocks) reported from Crawley, England

    @davwheat_ @ThreeUKSupport @madwedge Distance. 5G upload is terrible. The broadcasting site has beamforming and power on its side. My little OnePlus 9 Pro doesn’t really have either. Higher frequency, shorter distance.

  • KronosX81 X2 (@KronosX81) reported from London, England

    @ThreeUK I am supposed to be getting clear 5G signal and coverage but I am barely getting 3G 😡 no matter the area I may be in during the day. If you can’t cope with 5G networking stop offering it until you’re competent to do so as it’s a f’g disgrace. Charging fortunes for 💩.

  • depak_sharma Deepak Sharma (@depak_sharma) reported from London, England

    Can't believe how bad the network from @ThreeUK is in the city. Absolute torture.

  • dergal Gerry White SEO geek (@dergal) reported from Redhill, England

    @ThreeUK I seriously would raise this as an issue

  • MrJGTodd James Todd (@MrJGTodd) reported from London, England

    @magicalmouse @ThreeUKSupport @proudly_ed My 5G router refuses to connect to the internet in London and there's a queue to visit your service status webpage (which says there's no issue) - are you sure you're not aware of anything?!

  • spinneywoods Darren Woods (@spinneywoods) reported from Redhill, England

    @ThreeUK you really are the worst phone provider around

  • KeronProverbs Keron Proverbs (@KeronProverbs) reported from London, England

    I'm sick of your big companies getting away with this rubbish @ThreeUK. I want you to leave three. This has been the last couple of months. I'm done with rubbish support as soon as I can. I'm going to remove myself. I can't contact you. I can't call you, haha. Bun your company

  • MartinCox0155 Martin 'Snazzy' Cox (@MartinCox0155) reported from London, England

    @ThreeUKSupport So how do I avoid upgrading and remain a customer?

  • KronosX81 X2 (@KronosX81) reported from London, England

    @ThreeUK wot the heck is going with the blasted network last few months it’s gone worser than it was 15years ago 😡😡😡😤😤 struggling to load a google page Stop paying filthy rich football clubs £50+m per year in sponsorships and focus on the network instead asap 😡😡

  • spinneywoods Darren Woods (@spinneywoods) reported from Redhill, England

    @ThreeUK is there a complaints procedure as I am extremely disappointed with the service I have been getting

  • spinneywoods Darren Woods (@spinneywoods) reported from Redhill, England

    @ThreeUKSupport ffs why is my service so poor told it could be my phone guess what new phone same poor reception

  • gingio Shane Andrews MBE (@gingio) reported from London, England

    @ThreeUKSupport I’m not giving that publicly - just trying to help you and @brattandeaf out.

  • spinneywoods Darren Woods (@spinneywoods) reported from Redhill, England

    @ThreeUK usual crap service ordered a replacement sim inserted waited nothing no signal and I pay good money for this shite service

  • gingio Shane Andrews MBE (@gingio) reported from London, England

    @ThreeUKSupport @brattandeaf CF10 is the postcode area and there’s issues at the mo. I had a text telling me that earlier this week.

  • MrJGTodd James Todd (@MrJGTodd) reported from London, England

    @ThreeUKSupport @DavieC82 Can you stop wasting our time with device restarts, it's clearly a major outage...

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • Dant_aj Dante Anzoleaga (@Dant_aj) reported

    @carlittot @ThreeUKSupport I had same issue some while ago but someone on here recommended me to ultimatetech_tools on instagram. And he helped me get mine rectified. I advice you go to him

  • phatgav Gavin (@phatgav) reported from Manchester, England

    @ThreeUK I’ve been with you for nearly ten years and loved you but in the last few months your network has been terrible for mobile data. It’s so flaky now no matter where I am and it’s really disappointing. With no more go roam after my contact ends, I’m considering others

  • ashliec1985 ashlie Cunningham (@ashliec1985) reported

    @ThreeUKSupport time and time again I am having internet issue when out and also when in the house if. It connected to WiFi, it’s slow, freezes, takes ages to load. Starting to really get fed up with it now especially when I’m paying so much a month for not a great service

  • jakecoupe95 Jake Coupe (@jakecoupe95) reported

    @ThreeUKSupport can you tell@me why I am having severe data issues in London? Even when my signal status is as high as 4 bar my data isn’t working. This is a intermittent issue and has only started happening since I’ve moved to London on Thursday. Please advise

  • TC59 Tom Curran (@TC59) reported

    Don’t use @ThreeUK , absolutely no point. Constant roaming issues @ThreeUKSupport

  • BAL_D4KU_SINGH Bal Singh (@BAL_D4KU_SINGH) reported

    @ThreeUK @ThreeUKSupport let me guess... Your working on something in Mayfair today... No signal forced to use wi-fi again... Wonder why I bother paying when I use wi-fi more than your network due to signal issues!

  • debduck49 debduck49 (@debduck49) reported

    @ThreeUK it’s sad that last week the signal didn’t work ALL week and I had to change my supplier to keep working. Plus a three year contract rather than 2 is not good. 😔

  • JustDirk2 Just Dirk (@JustDirk2) reported

    @ThreeUK are you having issues in Cardiff Centre? CF10 1EP Yesterday and today phone shows 5G but can’t load anything online/fb/Twitter etc..

  • LordMinaj1 LordMinaj (@LordMinaj1) reported

    @ThreeUKSupport why is your Internet signal so bad? And when customer services/technical support are contacted,it's always the same response "were doing work in the area" what for the last 5 years?. Used to be such a good network. Not now. And you had the cheek to increase prices

  • MissWorldwide04 ⛩👘 Mariko ⛩🇯🇵🇬🇧 (@MissWorldwide04) reported

    @ThreeUKSupport @ThreeUK I had to restart the router every hour for the past 4 hours. I addressed the internet connection for the past one month and the internet doesn't work properly. I want to cancel, please.