3 (Three) Outage Report in Horley, Surrey, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Horley, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Horley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (43%)
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Total Blackout (34%)
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Phone (15%)
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Wi-fi (6%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Horley, Surrey, England
The most recent 3 (Three) outage reports came from the following cities: Redhill and London.
| City | Problem Type | Report Time |
|---|---|---|
 Redhill |
Internet | |
| Redhill |
Internet | |
| London |
Internet | |
| Redhill |
Total Blackout | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Horley, England
Latest outage, problems and issue reports in Horley and nearby locations:
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Gerry White SEO geek
(@dergal) reported
from
Redhill, England
@ThreeUK I seriously would raise this as an issue
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James Todd
(@MrJGTodd) reported
from
London, England
@ThreeUKSupport @DavieC82 Can you stop wasting our time with device restarts, it's clearly a major outage...
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Darren Woods
(@spinneywoods) reported
from
Redhill, England
@ThreeUK you really are the worst phone provider around
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J Chapman
(@Lord_Chappers) reported
from
Crawley, England
@ThreeUK I understand extra security when delivering phones, but you won't let me pick another delivery place and DPD only deliver on weekdays, and won't let me collect my phone from the depot. I have to take a day off of work to be able to receive my phone! ******* stupid.
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🙈🍹Beatrice Formenton🇮🇹🇬🇧
(@beatriceforme) reported
from
London, England
Let’s talk about how **** @ThreeUK is in central London pls😤😤😤
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Shane Andrews MBE
(@gingio) reported
from
London, England
@ThreeUKSupport @brattandeaf CF10 is the postcode area and there’s issues at the mo. I had a text telling me that earlier this week.
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Shane
(@ShaneyFirkins96) reported
from
London, England
@SMARTYMobileUK The only time I don't have internet issues is when I have connected to one of @ThreeUK 5g Masts and recieving 5G speeds... which even that is very rare....
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James Todd
(@MrJGTodd) reported
from
London, England
@ThreeUKSupport loads of people are tweeting at the same time that your network is down in various locations and you need to queue to visit the service status page. Can you confirm if there's a nationwide outage? Its looking silly that you're denying it.
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James Todd
(@MrJGTodd) reported
from
London, England
@magicalmouse @ThreeUKSupport @proudly_ed My 5G router refuses to connect to the internet in London and there's a queue to visit your service status webpage (which says there's no issue) - are you sure you're not aware of anything?!
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James Todd
(@MrJGTodd) reported
from
London, England
@Riggers_23 @ThreeUKSupport My 5G router is dead in London, there's a queue just to look at the service status page and they don't seem to be acknowledging this might be a problem...
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Darren Woods
(@spinneywoods) reported
from
Redhill, England
@ThreeUK is there a complaints procedure as I am extremely disappointed with the service I have been getting
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IamCrypto Tips and tutorials
(@IamCrypto16) reported
from
London, England
@ThreeUKSupport Yes and you guys agree you can’t fix the situation and offered me a discount which is nice but I need good internet not a discount. My Contract finishes in December
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Colin Maddocks
(@colin_maddocks) reported
from
Crawley, England
@davwheat_ @ThreeUKSupport @madwedge Distance. 5G upload is terrible. The broadcasting site has beamforming and power on its side. My little OnePlus 9 Pro doesn’t really have either. Higher frequency, shorter distance.
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Deepak Sharma
(@depak_sharma) reported
from
London, England
Can't believe how bad the network from @ThreeUK is in the city. Absolute torture.
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Keron Proverbs
(@KeronProverbs) reported
from
London, England
@ThreeUK, it's been 6 days, and 6 days soon, it will be 7. I feel you will lose customers and a lot of money cause you're clearly not prepared to have responsibility for humans. We live in a phone era. wtf I go to eat can't need to phone family I can't I need to support I can't
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Shane Andrews MBE
(@gingio) reported
from
London, England
@ThreeUKSupport I’m not giving that publicly - just trying to help you and @brattandeaf out.
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Darren Woods
(@spinneywoods) reported
from
Redhill, England
@ThreeUK usual crap service ordered a replacement sim inserted waited nothing no signal and I pay good money for this shite service
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Martin 'Snazzy' Cox
(@MartinCox0155) reported
from
London, England
@ThreeUKSupport So how do I avoid upgrading and remain a customer?
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Darren Woods
(@spinneywoods) reported
from
Redhill, England
@ThreeUKSupport ffs why is my service so poor told it could be my phone guess what new phone same poor reception
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Keron Proverbs
(@KeronProverbs) reported
from
London, England
I'm sick of your big companies getting away with this rubbish @ThreeUK. I want you to leave three. This has been the last couple of months. I'm done with rubbish support as soon as I can. I'm going to remove myself. I can't contact you. I can't call you, haha. Bun your company
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Kerry Cooper
(@cooper_kerry) reported
@BrokenBennett @ThreeUKSupport They say not, as I'm still rolling. I could pick any contract, but then I would be on a new contract, I was happy rolling to eek out the roaming. The signal is dire here too, so why on earth would I sign up to a new contract paying more, and getting less.
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Chunkmeister
(@chunkmeister) reported
@ThreeUKSupport @wrightyrs @ThreeUKSupport Why am I paying for a service when I'm not getting one? Both my Three phones plus my wife's Three phone have been unable to make calls to landlines since Saturday. No point paying for unlimited calls when we can't make them. Will we be credited for this outage?
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Jenna Collins
(@JennaCollins21) reported
@ThreeUK can you please confirm if your going to reimburse costumers for the loss service today.
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Lewis 🏴
(@LYendle) reported
@ThreeUKSupport Hi. As a 3 customer I am currently experiencing issues/problems phoning landline numbers with the call dying/stopping before it rings. However, I am able to contact personal mobile numbers. Can anyone help?
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Chunkmeister
(@chunkmeister) reported
@ThreeUKSupport Why am I paying for a service when I'm not getting one? Both my Three phones plus my wife's Three phone have been unable to make calls to landlines since Saturday. No point paying for unlimited calls when we can't make them. Will we be credited for this outage?
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Fahim Chati
(@fahimchati) reported
@ThreeUKSupport Problems have been on going over the last couple of weeks. Switched phone off and reset settings etc to no avail. Opposite person on a call struggles to hear when in BB1 5HP area. Had to set up office outside this morning...not good when it's pouring down.
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robert macdonald
(@rob36rob) reported
@ThreeUKSupport I have service now, so am OK, but couldn't get hold of anyone at 3 via landline either.
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monkienut
(@serenamorgan) reported
Somebody just messaged my mum asking for money, my WhatsApp phone book has been hacked @ThreeUK can you help?
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tmwalker93
(@tmwalker93) reported
@ThreeUK I'm just so utterly appalled at the service I've received from you guys, I left Vodafone because I thought their service was bad, but wish I could take it back now...
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Simon P
(@sdot1973) reported
@ThreeUK Please someone help. I have a simple request. I am moving from Three (monthly SIM). to a new monthly contract. I have been on your Instant Messenger for over an hour. Your contact centre cannot cope with what is a simple request