3 (Three)

3 (Three) Outage Report in Horley, Surrey, England

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Horley, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Horley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Horley, Surrey, England 12/18/2025 21:20

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (45%)

    Internet (45%)

  2. Total Blackout (28%)

    Total Blackout (28%)

  3. Phone (18%)

    Phone (18%)

  4. Wi-fi (7%)

    Wi-fi (7%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Horley, Surrey, England

The most recent 3 (Three) outage reports came from the following cities: London, Caterham, Horsham, Reigate and Redhill.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Internet
United KingdomCaterham Internet
United KingdomHorsham Total Blackout
United KingdomReigate Total Blackout
United KingdomLondon Internet
United KingdomLondon E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports Near Horley, England

Latest outage, problems and issue reports in Horley and nearby locations:

  • dergal Gerry White SEO geek (@dergal) reported from Redhill, England

    @ThreeUK I seriously would raise this as an issue

  • Lord_Chappers J Chapman (@Lord_Chappers) reported from Crawley, England

    @ThreeUK I understand extra security when delivering phones, but you won't let me pick another delivery place and DPD only deliver on weekdays, and won't let me collect my phone from the depot. I have to take a day off of work to be able to receive my phone! ******* stupid.

  • IamCrypto16 IamCrypto Tips and tutorials (@IamCrypto16) reported from London, England

    @ThreeUKSupport Yes and you guys agree you can’t fix the situation and offered me a discount which is nice but I need good internet not a discount. My Contract finishes in December

  • gingio Shane Andrews MBE (@gingio) reported from London, England

    @ThreeUKSupport I’m not giving that publicly - just trying to help you and @brattandeaf out.

  • spinneywoods Darren Woods (@spinneywoods) reported from Redhill, England

    @ThreeUK usual crap service ordered a replacement sim inserted waited nothing no signal and I pay good money for this shite service

  • ShaneyFirkins96 Shane (@ShaneyFirkins96) reported from London, England

    @SMARTYMobileUK The only time I don't have internet issues is when I have connected to one of @ThreeUK 5g Masts and recieving 5G speeds... which even that is very rare....

  • spinneywoods Darren Woods (@spinneywoods) reported from Redhill, England

    @ThreeUKSupport ffs why is my service so poor told it could be my phone guess what new phone same poor reception

  • gingio Shane Andrews MBE (@gingio) reported from London, England

    @ThreeUKSupport @brattandeaf CF10 is the postcode area and there’s issues at the mo. I had a text telling me that earlier this week.

  • CDeSantana Carlos De Santana (@CDeSantana) reported from Crawley, England

    @ThreeUK good afternoon guys, Could you guys shine light on why the signal is so bad in the Crawley area? We all need to communicate and I am struggling to call, open App Store and everything else in between?

  • MrJGTodd James Todd (@MrJGTodd) reported from London, England

    @Riggers_23 @ThreeUKSupport My 5G router is dead in London, there's a queue just to look at the service status page and they don't seem to be acknowledging this might be a problem...

  • KeronProverbs Keron Proverbs (@KeronProverbs) reported from London, England

    I'm sick of your big companies getting away with this rubbish @ThreeUK. I want you to leave three. This has been the last couple of months. I'm done with rubbish support as soon as I can. I'm going to remove myself. I can't contact you. I can't call you, haha. Bun your company

  • depak_sharma Deepak Sharma (@depak_sharma) reported from London, England

    Can't believe how bad the network from @ThreeUK is in the city. Absolute torture.

  • callum_gx Callum 🏳️‍🌈⭐️ (@callum_gx) reported from London, England

    Whats up with @ThreeUK in my area? Wifi been so bad these last 2 weeks 😔 @ThreeUKSupport

  • colin_maddocks Colin Maddocks (@colin_maddocks) reported from Crawley, England

    @davwheat_ @ThreeUKSupport @madwedge Distance. 5G upload is terrible. The broadcasting site has beamforming and power on its side. My little OnePlus 9 Pro doesn’t really have either. Higher frequency, shorter distance.

  • MrJGTodd James Todd (@MrJGTodd) reported from London, England

    @magicalmouse @ThreeUKSupport @proudly_ed My 5G router refuses to connect to the internet in London and there's a queue to visit your service status webpage (which says there's no issue) - are you sure you're not aware of anything?!

  • donmorgan007 Don Morgan (@donmorgan007) reported from Leatherhead, England

    @ThreeUKSupport Still absolutely no use whatsoever. No customer service. No help. Your own systems are now down. The latest excuse. 4 months of you taking money & providing zero service. Basically a scam.

  • MrJGTodd James Todd (@MrJGTodd) reported from London, England

    @ThreeUKSupport loads of people are tweeting at the same time that your network is down in various locations and you need to queue to visit the service status page. Can you confirm if there's a nationwide outage? Its looking silly that you're denying it.

  • KeronProverbs Keron Proverbs (@KeronProverbs) reported from London, England

    @ThreeUK, it's been 6 days, and 6 days soon, it will be 7. I feel you will lose customers and a lot of money cause you're clearly not prepared to have responsibility for humans. We live in a phone era. wtf I go to eat can't need to phone family I can't I need to support I can't

  • beatriceforme 🙈🍹Beatrice Formenton🇮🇹🇬🇧 (@beatriceforme) reported from London, England

    Let’s talk about how **** @ThreeUK is in central London pls😤😤😤

  • MrJGTodd James Todd (@MrJGTodd) reported from London, England

    @ThreeUKSupport @DavieC82 Can you stop wasting our time with device restarts, it's clearly a major outage...

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • DaddyKarate DaddyKarate (@DaddyKarate) reported

    @ThreeUK what's happening with your network? I can't make any calls yet seem to keep getting random numbers calling me saying they meant to call someone else?

  • Gemjens Jenny Martin (@Gemjens) reported

    @ThreeUK what the chuff is going on? Loads of numbers on the network getting missed calls off each other!?

  • silljr Jerrit Sill (@silljr) reported

    @ThreeUKSupport I submitted the cancellation via the app. App said cancellation was good. Now my account is active and I’m being charged. Customer service will not cancel the charges because of the STAC code that I did not need and cannot use.

  • vineettrivedi vineet (@vineettrivedi) reported

    @ThreeUKSupport I have called your customer service which have absolutely no clue and sorry to say useless

  • mishradarsh adarsh mishra (@mishradarsh) reported

    @ThreeUKSupport so- not only is the issue NOT getting resolved till tomorrow (and I wouldn't be given a time when it would be) - which would be full 72 hrs after the request, @ThreeUK feels £10 credit would be a fair compensation for all the hassle and impact on 1day's work (read income)! #WOW!

  • silljr Jerrit Sill (@silljr) reported

    @ThreeUKSupport Maybe, just maybe, that should be stated more clearly when attempting to cancel via the app…

  • vineettrivedi vineet (@vineettrivedi) reported

    @ThreeUKSupport hi guys facing a real significant problem here I am getting phone calls from my numbers to my contacts who are then ringing me back to find out can anyone help.

  • Indiangal11 Indiangal❤❤ (@Indiangal11) reported

    @ThreeUK @ThreeUKSupport I can no longer make or receive calls, WiFi calling is also not working. Have rebooted phone, still not working.

  • rocky_66 Rocco (@rocky_66) reported

    @ThreeUKSupport @Tim_Edwards That’s not a good enough reply or excuse @ThreeUKSupport I needed to make a emergency call and couldn’t ring out. Sort it out ASAP or wave goodbye to another dissatisfied customer 😡

  • ElWebsterPR Eleanor (@ElWebsterPR) reported

    Hey @ThreeUK something weird is happening. I can’t do outgoing calls & incoming calls hang up right away. Weird thing is I’ve had 4 different legit numbers call me. When I called back one didn’t know they’d called me and the other was calling for liz? 🧐 I daren’t call the others