3 (Three)

3 (Three) Outage Report in Horley, Surrey, England

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Horley, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Horley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Horley, Surrey, England 01/16/2026 16:25

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (20%)

    Phone (20%)

  3. Total Blackout (19%)

    Total Blackout (19%)

  4. Wi-fi (7%)

    Wi-fi (7%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Horley, Surrey, England

The most recent 3 (Three) outage reports came from the following cities: Crawley, London, Epsom, Caterham, Horsham, Reigate and Redhill.

Loading map, please wait...
City Problem Type Report Time
United KingdomCrawley Phone
United KingdomLondon Internet
United KingdomLondon Total Blackout
United KingdomEpsom Internet
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

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3 (Three) Issues Reports Near Horley, England

Latest outage, problems and issue reports in Horley and nearby locations:

  • Ben_Murray Ben Murray (@Ben_Murray) reported from London, England

    @ThreeUK - I've been sent a letter from CARS on your behalf for a service that I've not used and tried to cancel. I've just phoned 3 and they say they cannot discuss the matter as the postcode I gave (on the letter, could only have come from you) was incorrect. What can I do?

  • ShaneyFirkins96 Shane (@ShaneyFirkins96) reported from London, England

    @SMARTYMobileUK The only time I don't have internet issues is when I have connected to one of @ThreeUK 5g Masts and recieving 5G speeds... which even that is very rare....

  • R_J_B R_J_B_11 (@R_J_B) reported from London, England

    @ThreeUK Worse Network out there! Your customer service is a joke. Since I’ve joined had nothing but problems slow internet, poor coverage and when I’ve tried to get in contact with a manger just passed about and being fobbed off with poor excuses.

  • JamesAllchin10 J A M E S A L L C H I N (@JamesAllchin10) reported from Broadbridge Heath, England

    @talkSPORT The only way the new @ThreeUK @ChelseaFC shirt is worth £70 is if it boosts your phone signal when you wear it! Another example of clubs forgetting the fans don’t have wallets as big as Romans. #embarressing

  • Munim50301079 Munim (@Munim50301079) reported from London, England

    @ThreeUK I had a contract with @ThreeUK I have warts experience with them. I cancelled my contract. Still they took my money. Send me a letter saying mistakenly took my money they gonna send me back it's been 4 months now they didn't send it. It's very poor service they have got

  • bezzi_foley Bezzi Foley (@bezzi_foley) reported from Ardingly, England

    @ThreeUKSupport Then no response from @ThreeUKSupport! Worst provider ever

  • beatriceforme 🙈🍹Beatrice Formenton🇮🇹🇬🇧 (@beatriceforme) reported from London, England

    Let’s talk about how **** @ThreeUK is in central London pls😤😤😤

  • londonpommie Paul N (@londonpommie) reported from London, England

    Wake up to another morning of no service from @virginmedia @ThreeUK please get 5G rolled out so I can cancel this awful service.

  • jamesysam002 sam james. (@jamesysam002) reported from Horsham, England

    @ThreeUK the signal on my phone has been really bad this past week, the same on our Three broadband, and my sis said the same thing this evening about her Three broadband. Your website says all good though. Is there a problem in Horsham?

  • donmorgan007 Don Morgan (@donmorgan007) reported from Leatherhead, England

    @ThreeUKSupport Still absolutely no use whatsoever. No customer service. No help. Your own systems are now down. The latest excuse. 4 months of you taking money & providing zero service. Basically a scam.

  • NickLovell_ Nick Lovell (@NickLovell_) reported from London, England

    @ThreeUK absolutely fed up of the abysmal service I get with my broadband. It simply doesn’t work. Was promised a speed in the store, ive never even got half. Constantly dropping out. Time to change back to @virginmedia

  • Ben_Murray Ben Murray (@Ben_Murray) reported from London, England

    @ThreeUKSupport - can you please help?

  • Lord_Chappers J Chapman (@Lord_Chappers) reported from Crawley, England

    @ThreeUK I understand extra security when delivering phones, but you won't let me pick another delivery place and DPD only deliver on weekdays, and won't let me collect my phone from the depot. I have to take a day off of work to be able to receive my phone! ******* stupid.

  • neerajchawla22 neeraj chawla (@neerajchawla22) reported from Redhill, England

    @ThreeUKSupport i have been following from last one month and you support team tells new story every time. i can provide you the case ids and chat ids

  • donmorgan007 Don Morgan (@donmorgan007) reported from Leatherhead, England

    @ThreeUKSupport But you haven’t helped solve the problem at all.

  • callum_gx Callum 🏳️‍🌈⭐️ (@callum_gx) reported from London, England

    Whats up with @ThreeUK in my area? Wifi been so bad these last 2 weeks 😔 @ThreeUKSupport

  • CDeSantana Carlos De Santana (@CDeSantana) reported from Crawley, England

    @ThreeUK good afternoon guys, Could you guys shine light on why the signal is so bad in the Crawley area? We all need to communicate and I am struggling to call, open App Store and everything else in between?

  • caracasflat Caracasflat (@caracasflat) reported from London, England

    @ThreeUKSupport Not really, I restarted my phone a couple of times yesterday and today and nothing. Just 2 little signal bars... 😕

  • donmorgan007 Don Morgan (@donmorgan007) reported from Leatherhead, England

    @ThreeUK - been trying to get resolution to a relatively simple issue for 3-4. Months. No mobile service. No handset. You are happy to keep taking my money & provide no help. Web chat & call centre totally useless. How do I contact a grown up with some authority & sense?

  • donmorgan007 Don Morgan (@donmorgan007) reported from Leatherhead, England

    @ThreeUKSupport How do I msg you so that not everyone can see. All of the info will be linked to my account. Nothing to do with a new phone. It’s one under warranty not working for nearly 4 months & now you avoiding paying for the Apple store replacement. All you do is take my money each month.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • Benjamhino Ben (@Benjamhino) reported

    @ThreeUKSupport Sorry Chris but the service has been non existent and I have been lied to so I am leaving

  • Lubilu44 Lesley 🇷🇺🇮🇪 (@Lubilu44) reported

    @ThreeUKSupport After talks with ministers, the UK’s mobile network providers – including EE, O2, Vodafone and Three UK – have agreed to deliver the messages to their tens of millions of customers.

  • Brandon_1975 Brandon (@Brandon_1975) reported

    @ThreeUK how do I send an official complaint regarding unsolicited messages from NHS BOOSTER ?

  • jamie3984 jamie hayward (@jamie3984) reported

    @ThreeUKSupport Oh dear. Can you give an approximate time line? I’m on a sim only plan so I may have to look into moving elsewhere. This would be a shame as I’ve been a customer for about 10ths now. 😢

  • ozwaldcornelius Ozwald Cornelius (@ozwaldcornelius) reported

    @ThreeUK your customer service is normally great but that was an awful call. I’m out of contract and have found a [new contract] deal *with you* online. She said she can’t give me the deal. 🤔

  • CllrWRandall Wendy Randall (@CllrWRandall) reported

    @ThreeUKSupport Two visits to the shop as fed up with five days of dealing with the issue over the phone and still yet to be sorted.

  • sathi9 Sathi P (@sathi9) reported

    @ThreeUKSupport @ThreeUK @ThreeUKSupport I never received a unique number. How long your team going to make this experience worse? Before resolving. I have tried online without much success. Can someone take hold of this and resolve please

  • Lubilu44 Lesley 🇷🇺🇮🇪 (@Lubilu44) reported

    @rosellacottage Maybe your network provider didn't agree to send the government message. Mine did, I'm with ThreeUK

  • mblamboiyahooc1 mblamboi@yahoo.com (@mblamboiyahooc1) reported

    @ThreeUKSupport @simonsanders I was axed to use this email about my broken TV day will send me reference and call tree

  • TheGirvanLoyal Girvan Loyal (@TheGirvanLoyal) reported

    @tesssummers98 @ThreeUK @O2 Are you partaking in this ****? If so, I do not consent to any unsolicited contact regarding experimental drugs or treatments. #GDPR