3 (Three)

3 (Three) Outage Report in Horley, Surrey, England

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Horley, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Horley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Horley, Surrey, England 12/12/2025 23:50

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (43%)

    Internet (43%)

  2. Total Blackout (31%)

    Total Blackout (31%)

  3. Phone (17%)

    Phone (17%)

  4. Wi-fi (6%)

    Wi-fi (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near Horley, Surrey, England

The most recent 3 (Three) outage reports came from the following cities: Horsham, Reigate, London and Redhill.

Loading map, please wait...
City Problem Type Report Time
United KingdomHorsham Total Blackout
United KingdomReigate Total Blackout
United KingdomLondon Internet
United KingdomLondon E-mail
United KingdomLondon Phone
United KingdomLondon Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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3 (Three) Issues Reports Near Horley, England

Latest outage, problems and issue reports in Horley and nearby locations:

  • callum_gx Callum 🏳️‍🌈⭐️ (@callum_gx) reported from London, England

    Whats up with @ThreeUK in my area? Wifi been so bad these last 2 weeks 😔 @ThreeUKSupport

  • KeronProverbs Keron Proverbs (@KeronProverbs) reported from London, England

    @ThreeUK, it's been 6 days, and 6 days soon, it will be 7. I feel you will lose customers and a lot of money cause you're clearly not prepared to have responsibility for humans. We live in a phone era. wtf I go to eat can't need to phone family I can't I need to support I can't

  • Lord_Chappers J Chapman (@Lord_Chappers) reported from Crawley, England

    @ThreeUK I understand extra security when delivering phones, but you won't let me pick another delivery place and DPD only deliver on weekdays, and won't let me collect my phone from the depot. I have to take a day off of work to be able to receive my phone! ******* stupid.

  • CDeSantana Carlos De Santana (@CDeSantana) reported from Crawley, England

    @ThreeUK good afternoon guys, Could you guys shine light on why the signal is so bad in the Crawley area? We all need to communicate and I am struggling to call, open App Store and everything else in between?

  • spinneywoods Darren Woods (@spinneywoods) reported from Redhill, England

    @ThreeUKSupport ffs why is my service so poor told it could be my phone guess what new phone same poor reception

  • MrJGTodd James Todd (@MrJGTodd) reported from London, England

    @Riggers_23 @ThreeUKSupport My 5G router is dead in London, there's a queue just to look at the service status page and they don't seem to be acknowledging this might be a problem...

  • colin_maddocks Colin Maddocks (@colin_maddocks) reported from Crawley, England

    @davwheat_ @ThreeUKSupport @madwedge Distance. 5G upload is terrible. The broadcasting site has beamforming and power on its side. My little OnePlus 9 Pro doesn’t really have either. Higher frequency, shorter distance.

  • MrJGTodd James Todd (@MrJGTodd) reported from London, England

    @ThreeUKSupport loads of people are tweeting at the same time that your network is down in various locations and you need to queue to visit the service status page. Can you confirm if there's a nationwide outage? Its looking silly that you're denying it.

  • depak_sharma Deepak Sharma (@depak_sharma) reported from London, England

    Can't believe how bad the network from @ThreeUK is in the city. Absolute torture.

  • spinneywoods Darren Woods (@spinneywoods) reported from Redhill, England

    @ThreeUK usual crap service ordered a replacement sim inserted waited nothing no signal and I pay good money for this shite service

  • beatriceforme 🙈🍹Beatrice Formenton🇮🇹🇬🇧 (@beatriceforme) reported from London, England

    Let’s talk about how **** @ThreeUK is in central London pls😤😤😤

  • KeronProverbs Keron Proverbs (@KeronProverbs) reported from London, England

    I'm sick of your big companies getting away with this rubbish @ThreeUK. I want you to leave three. This has been the last couple of months. I'm done with rubbish support as soon as I can. I'm going to remove myself. I can't contact you. I can't call you, haha. Bun your company

  • gingio Shane Andrews MBE (@gingio) reported from London, England

    @ThreeUKSupport @brattandeaf CF10 is the postcode area and there’s issues at the mo. I had a text telling me that earlier this week.

  • spinneywoods Darren Woods (@spinneywoods) reported from Redhill, England

    @ThreeUK you really are the worst phone provider around

  • MrJGTodd James Todd (@MrJGTodd) reported from London, England

    @ThreeUKSupport @DavieC82 Can you stop wasting our time with device restarts, it's clearly a major outage...

  • dergal Gerry White SEO geek (@dergal) reported from Redhill, England

    @ThreeUK I seriously would raise this as an issue

  • gingio Shane Andrews MBE (@gingio) reported from London, England

    @ThreeUKSupport I’m not giving that publicly - just trying to help you and @brattandeaf out.

  • ShaneyFirkins96 Shane (@ShaneyFirkins96) reported from London, England

    @SMARTYMobileUK The only time I don't have internet issues is when I have connected to one of @ThreeUK 5g Masts and recieving 5G speeds... which even that is very rare....

  • MrJGTodd James Todd (@MrJGTodd) reported from London, England

    @magicalmouse @ThreeUKSupport @proudly_ed My 5G router refuses to connect to the internet in London and there's a queue to visit your service status webpage (which says there's no issue) - are you sure you're not aware of anything?!

  • IamCrypto16 IamCrypto Tips and tutorials (@IamCrypto16) reported from London, England

    @ThreeUKSupport Yes and you guys agree you can’t fix the situation and offered me a discount which is nice but I need good internet not a discount. My Contract finishes in December

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • keithcampbell79 shambles (@keithcampbell79) reported

    @Geo_youngson @ThreeUK I’m sure if the raise it then you have the right to cancel with no additional penalty

  • kunlesanni kunle sanni (@kunlesanni) reported

    @ThreeUK @ThreeUKSupport @ThreeUK More than a week now, and more than 5 official complaints, still I can't receive verification text on my phone, everything was alright until I transferred my number to the three network, how can I call and chat with support daily without any success, worst network ever

  • kunlesanni kunle sanni (@kunlesanni) reported

    @ThreeUKSupport I have done that countless times in the past week,even called in, I can receive regular texts, but not verification codes, now I'm locked out of my 15yr old Gmail because of this, can't signin to my own instagram, and don't receive otp for my banking activities, this is so bad

  • c00chiedevil T (@c00chiedevil) reported

    @virginmedia @ThreeUK guys I’m so sick of both of you not working smh fix the connection or I’m dropping u both

  • kunlesanni kunle sanni (@kunlesanni) reported

    @ThreeUKSupport @ThreeUK More than a week now, and more than 5 official complaints, still I can't receive verification text on my phone, everything was alright until I transferred my number to the three network, how can I call and chat with support daily without any success...

  • Vinona74620997 Vinona (@Vinona74620997) reported

    @ThreeUKSupport Hello, who can I contact to get help accessing my account? Have requested 'forgot password' an infinite amount of times over the last few months without any reset email. The Live Chat doesn't work on the website, the phone lines are down and my contract ends today

  • NumberMinds Miles - Data Nerd and Trainer (@NumberMinds) reported

    @ThreeUK . Loyal customer with multiple accounts and you have the temerity to lie to us. You lost a returned device confirmed u tracked it then call us liars. And you don't know what a subject access request is.

  • Dan_Craven Daniel Craven (@Dan_Craven) reported

    @ThreeUKSupport Any idea when the 4G signal will be back in the SA11 area please. Service is currently terrible.

  • linzi02051979 Linzi Hill (@linzi02051979) reported

    @jbh1977 @ThreeUK Having similar issue as existing Three customer with upgrade. I have did live chat & 2 calls with them and I still don't understand why they are telling me I will also have to pay as you go this month and pay monthly bill? So complicated for an upgrade. Easier to change provider

  • Barb_Drummond Barb Drummond (@Barb_Drummond) reported

    @ThreeUKSupport Tech issues told to try again later. Been happening for several days.