3 (Three)

3 (Three) Outage Report in Horley, Surrey, England

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Horley, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Horley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Horley, Surrey, England 01/29/2026 23:00

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (54%)

    Internet (54%)

  2. Phone (19%)

    Phone (19%)

  3. Total Blackout (17%)

    Total Blackout (17%)

  4. Wi-fi (7%)

    Wi-fi (7%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Horley, Surrey, England

The most recent 3 (Three) outage reports came from the following cities: London, Crawley, Redhill, East Grinstead, Epsom, Horsham, Bookham, Caterham and Reigate.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Wi-fi
United KingdomLondon Internet
United KingdomCrawley Internet
United KingdomLondon Internet
United KingdomLondon Total Blackout

Community Discussion

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3 (Three) Issues Reports Near Horley, England

Latest outage, problems and issue reports in Horley and nearby locations:

  • KeronProverbs Keron Proverbs (@KeronProverbs) reported from London, England

    @ThreeUK, it's been 6 days, and 6 days soon, it will be 7. I feel you will lose customers and a lot of money cause you're clearly not prepared to have responsibility for humans. We live in a phone era. wtf I go to eat can't need to phone family I can't I need to support I can't

  • KeronProverbs Keron Proverbs (@KeronProverbs) reported from London, England

    I'm sick of your big companies getting away with this rubbish @ThreeUK. I want you to leave three. This has been the last couple of months. I'm done with rubbish support as soon as I can. I'm going to remove myself. I can't contact you. I can't call you, haha. Bun your company

  • donmorgan007 Don Morgan (@donmorgan007) reported from Leatherhead, England

    @ThreeUKSupport Still absolutely no use whatsoever. No customer service. No help. Your own systems are now down. The latest excuse. 4 months of you taking money & providing zero service. Basically a scam.

  • IamCrypto16 IamCrypto Tips and tutorials (@IamCrypto16) reported from London, England

    @ThreeUKSupport Yes and you guys agree you can’t fix the situation and offered me a discount which is nice but I need good internet not a discount. My Contract finishes in December

  • MrJGTodd James Todd (@MrJGTodd) reported from London, England

    @magicalmouse @ThreeUKSupport @proudly_ed My 5G router refuses to connect to the internet in London and there's a queue to visit your service status webpage (which says there's no issue) - are you sure you're not aware of anything?!

  • colin_maddocks Colin Maddocks (@colin_maddocks) reported from Crawley, England

    @davwheat_ @ThreeUKSupport @madwedge Distance. 5G upload is terrible. The broadcasting site has beamforming and power on its side. My little OnePlus 9 Pro doesn’t really have either. Higher frequency, shorter distance.

  • ShaneyFirkins96 Shane (@ShaneyFirkins96) reported from London, England

    @SMARTYMobileUK The only time I don't have internet issues is when I have connected to one of @ThreeUK 5g Masts and recieving 5G speeds... which even that is very rare....

  • MrJGTodd James Todd (@MrJGTodd) reported from London, England

    @ThreeUKSupport loads of people are tweeting at the same time that your network is down in various locations and you need to queue to visit the service status page. Can you confirm if there's a nationwide outage? Its looking silly that you're denying it.

  • gingio Shane Andrews MBE (@gingio) reported from London, England

    @ThreeUKSupport @brattandeaf CF10 is the postcode area and there’s issues at the mo. I had a text telling me that earlier this week.

  • spinneywoods Darren Woods (@spinneywoods) reported from Redhill, England

    @ThreeUKSupport ffs why is my service so poor told it could be my phone guess what new phone same poor reception

  • gingio Shane Andrews MBE (@gingio) reported from London, England

    @ThreeUKSupport I’m not giving that publicly - just trying to help you and @brattandeaf out.

  • CDeSantana Carlos De Santana (@CDeSantana) reported from Crawley, England

    @ThreeUK good afternoon guys, Could you guys shine light on why the signal is so bad in the Crawley area? We all need to communicate and I am struggling to call, open App Store and everything else in between?

  • spinneywoods Darren Woods (@spinneywoods) reported from Redhill, England

    @ThreeUK usual crap service ordered a replacement sim inserted waited nothing no signal and I pay good money for this shite service

  • Lord_Chappers J Chapman (@Lord_Chappers) reported from Crawley, England

    @ThreeUK I understand extra security when delivering phones, but you won't let me pick another delivery place and DPD only deliver on weekdays, and won't let me collect my phone from the depot. I have to take a day off of work to be able to receive my phone! ******* stupid.

  • callum_gx Callum 🏳️‍🌈⭐️ (@callum_gx) reported from London, England

    Whats up with @ThreeUK in my area? Wifi been so bad these last 2 weeks 😔 @ThreeUKSupport

  • MrJGTodd James Todd (@MrJGTodd) reported from London, England

    @ThreeUKSupport @DavieC82 Can you stop wasting our time with device restarts, it's clearly a major outage...

  • depak_sharma Deepak Sharma (@depak_sharma) reported from London, England

    Can't believe how bad the network from @ThreeUK is in the city. Absolute torture.

  • MrJGTodd James Todd (@MrJGTodd) reported from London, England

    @Riggers_23 @ThreeUKSupport My 5G router is dead in London, there's a queue just to look at the service status page and they don't seem to be acknowledging this might be a problem...

  • dergal Gerry White SEO geek (@dergal) reported from Redhill, England

    @ThreeUK I seriously would raise this as an issue

  • beatriceforme 🙈🍹Beatrice Formenton🇮🇹🇬🇧 (@beatriceforme) reported from London, England

    Let’s talk about how **** @ThreeUK is in central London pls😤😤😤

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • kittencaboodle kitten cabooooooooooooodle👻🎃 (@kittencaboodle) reported

    @ThreeUKSupport No, one person told me you didn’t have it and the other told me tonight they need 48 hours to cancel the PAC request even though I didn’t contact you to arrange it until today.

  • siisa_moyo that’s what she said! (@siisa_moyo) reported

    @ThreeUK why do you guys treat my account like it’s your money tree! Then refuse to return all the money instead offer me credit so then I can’t really leave your crappy network. -_- tired …who do I even report them to ? 😩

  • 81Emma Emma G (@81Emma) reported

    @ThreeUKSupport I haven’t tried anything on the three sim yet as I need the number before I can use it, thanks for your help. Is it ok to chase it tomorrow if it hasn’t ported?

  • jowlymonster James Billings (@jowlymonster) reported

    @ThreeUKSupport any idea when service in CB6 will work? I need to receive a text to sign into a website but I can't as there's no service.

  • AdzCrawford2003 Adam Crawford (@AdzCrawford2003) reported

    @ThreeUKSupport Data is not working or very slow to the point where I can’t stream.

  • smededwards Michael Edwards (@smededwards) reported

    @ThreeUKSupport I'm trying to get in touch with your support department on the phone, but none of the numbers are working. Is there issues with your 4G broadband? As it's been unusable today.

  • ashleygarlick Dr Ashley Garlick (@ashleygarlick) reported

    I'm stood in one of the biggest cities in the world. My signal tells me I've got 4G. Yet it's impossible to connect to my meeting. Is there possibly a worst company than @ThreeUK for lying to customers about the strength of their signal? I don't think so.

  • flutterdaddy Anoop (@flutterdaddy) reported

    @ThreeUK 5G is really bad. Completely unreliable

  • Stevew280 Steve Witt (@Stevew280) reported

    @ThreeUKSupport Postcode is irrelevant. Happens everywhere. Especially in crowded venues. Every other network user around is swooshing thru their apps, I’m waiting for webpages and apps to load. Haven’t benefitted from 4g in the 2yrs of having my iPhone 11Max Pro #tinybandwidth

  • nav6370 Nav (@nav6370) reported

    @ThreeUKSupport Last time I spoke to the team that advised me to wait a few days , as there was an issue at your end but like I said it’s now been 2 weeks and its still not working