3 (Three)

3 (Three) Outage Report in Horley, Surrey, England

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Horley, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Horley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Horley, Surrey, England 01/25/2026 09:55

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (50%)

    Internet (50%)

  2. Phone (21%)

    Phone (21%)

  3. Total Blackout (19%)

    Total Blackout (19%)

  4. Wi-fi (7%)

    Wi-fi (7%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Horley, Surrey, England

The most recent 3 (Three) outage reports came from the following cities: Horsham, London, Epsom, Crawley, Caterham, Reigate and Redhill.

Loading map, please wait...
City Problem Type Report Time
United KingdomHorsham Phone
United KingdomLondon Internet
United KingdomEpsom Internet
United KingdomLondon Phone
United KingdomLondon Phone
United KingdomLondon Wi-fi

Community Discussion

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3 (Three) Issues Reports Near Horley, England

Latest outage, problems and issue reports in Horley and nearby locations:

  • donmorgan007 Don Morgan (@donmorgan007) reported from Leatherhead, England

    @ThreeUK - been trying to get resolution to a relatively simple issue for 3-4. Months. No mobile service. No handset. You are happy to keep taking my money & provide no help. Web chat & call centre totally useless. How do I contact a grown up with some authority & sense?

  • donmorgan007 Don Morgan (@donmorgan007) reported from Leatherhead, England

    @ThreeUKSupport But you haven’t helped solve the problem at all.

  • callum_gx Callum 🏳️‍🌈⭐️ (@callum_gx) reported from London, England

    Whats up with @ThreeUK in my area? Wifi been so bad these last 2 weeks 😔 @ThreeUKSupport

  • Lord_Chappers J Chapman (@Lord_Chappers) reported from Crawley, England

    @ThreeUK I understand extra security when delivering phones, but you won't let me pick another delivery place and DPD only deliver on weekdays, and won't let me collect my phone from the depot. I have to take a day off of work to be able to receive my phone! ******* stupid.

  • colin_maddocks Colin Maddocks (@colin_maddocks) reported from Crawley, England

    @davwheat_ @ThreeUKSupport @madwedge Distance. 5G upload is terrible. The broadcasting site has beamforming and power on its side. My little OnePlus 9 Pro doesn’t really have either. Higher frequency, shorter distance.

  • gingio Shane Andrews MBE (@gingio) reported from London, England

    @ThreeUKSupport @brattandeaf CF10 is the postcode area and there’s issues at the mo. I had a text telling me that earlier this week.

  • MrJGTodd James Todd (@MrJGTodd) reported from London, England

    @ThreeUKSupport loads of people are tweeting at the same time that your network is down in various locations and you need to queue to visit the service status page. Can you confirm if there's a nationwide outage? Its looking silly that you're denying it.

  • MrJGTodd James Todd (@MrJGTodd) reported from London, England

    @ThreeUKSupport @DavieC82 Can you stop wasting our time with device restarts, it's clearly a major outage...

  • donmorgan007 Don Morgan (@donmorgan007) reported from Leatherhead, England

    @ThreeUKSupport Still absolutely no use whatsoever. No customer service. No help. Your own systems are now down. The latest excuse. 4 months of you taking money & providing zero service. Basically a scam.

  • KeronProverbs Keron Proverbs (@KeronProverbs) reported from London, England

    I'm sick of your big companies getting away with this rubbish @ThreeUK. I want you to leave three. This has been the last couple of months. I'm done with rubbish support as soon as I can. I'm going to remove myself. I can't contact you. I can't call you, haha. Bun your company

  • CDeSantana Carlos De Santana (@CDeSantana) reported from Crawley, England

    @ThreeUK good afternoon guys, Could you guys shine light on why the signal is so bad in the Crawley area? We all need to communicate and I am struggling to call, open App Store and everything else in between?

  • beatriceforme 🙈🍹Beatrice Formenton🇮🇹🇬🇧 (@beatriceforme) reported from London, England

    Let’s talk about how **** @ThreeUK is in central London pls😤😤😤

  • MrJGTodd James Todd (@MrJGTodd) reported from London, England

    @Riggers_23 @ThreeUKSupport My 5G router is dead in London, there's a queue just to look at the service status page and they don't seem to be acknowledging this might be a problem...

  • gingio Shane Andrews MBE (@gingio) reported from London, England

    @ThreeUKSupport I’m not giving that publicly - just trying to help you and @brattandeaf out.

  • KeronProverbs Keron Proverbs (@KeronProverbs) reported from London, England

    @ThreeUK, it's been 6 days, and 6 days soon, it will be 7. I feel you will lose customers and a lot of money cause you're clearly not prepared to have responsibility for humans. We live in a phone era. wtf I go to eat can't need to phone family I can't I need to support I can't

  • ShaneyFirkins96 Shane (@ShaneyFirkins96) reported from London, England

    @SMARTYMobileUK The only time I don't have internet issues is when I have connected to one of @ThreeUK 5g Masts and recieving 5G speeds... which even that is very rare....

  • dergal Gerry White SEO geek (@dergal) reported from Redhill, England

    @ThreeUK I seriously would raise this as an issue

  • IamCrypto16 IamCrypto Tips and tutorials (@IamCrypto16) reported from London, England

    @ThreeUKSupport Yes and you guys agree you can’t fix the situation and offered me a discount which is nice but I need good internet not a discount. My Contract finishes in December

  • MrJGTodd James Todd (@MrJGTodd) reported from London, England

    @magicalmouse @ThreeUKSupport @proudly_ed My 5G router refuses to connect to the internet in London and there's a queue to visit your service status webpage (which says there's no issue) - are you sure you're not aware of anything?!

  • donmorgan007 Don Morgan (@donmorgan007) reported from Leatherhead, England

    @ThreeUKSupport How do I msg you so that not everyone can see. All of the info will be linked to my account. Nothing to do with a new phone. It’s one under warranty not working for nearly 4 months & now you avoiding paying for the Apple store replacement. All you do is take my money each month.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • StefanMeyer71 Stefan Meyer (@StefanMeyer71) reported

    @ThreeUKSupport It's back to normal again now, but drops out completely every afternoon, rendering the phone nothing more than an ornament. I'll use that link, but this is driving me to, well, any other network.

  • laurendiannee97 Loz (@laurendiannee97) reported

    @ThreeUK is there anyway of changing the delivery address of something? Your customer support call handler was rude and not helpful at all!

  • djtiggeh Tiggeh - Fully Vaxxed & Thankful 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@djtiggeh) reported

    @ThreeUKSupport I can text him, I can call other mobiles and landlines, he can call me from his mobile. First noticed about 2weeks ago but paid no attention as was in a weak signal area.

  • liamclark7 Liam Clark (@liamclark7) reported

    @ThreeUK hi, I’m currently in France and want to use the daily data passport but I can’t get to this on the link provide, please can you help?

  • mattjarvis79 Matt Jarvis (@mattjarvis79) reported

    @ThreeUKSupport I doubt the SIM will fix it, but hey will go with your advice... Feeling pretty **** about signing a new contract with you guys.

  • domainsunltd domainsunltd (@domainsunltd) reported

    @ThreeUK been a customer for 11+years for 6 family phones & broadband but to change pay date from 28-31 since Jun been a nightmare, you credit me yet still bill higher; phoned emailed lots; your email offered £50 credit for no 7230 I replied yet today you ended service again !

  • alexhar43329980 alex hardy (@alexhar43329980) reported

    @ThreeUKSupport I have a second sim which is with you yes. But I never gave you this number (which has the calls). No haven't answered any of them

  • William_Wragg William Wragg MP (@William_Wragg) reported

    Chichester Road, Romiley UPDATE Thank you to local residents who have contacted me about the planning permission issue with the @ThreeUK 5G mast on Chichester Road. It is clear that an error was made by @StockportMBC and it is now important that local residents are put first.

  • mickwint michael winterbottom (@mickwint) reported

    @ThreeUK is there a issue near OL4 3DE . That is my workplace and I am really struggling with my phone keeps going to no service so I flick flight mode on and off and I get it again sometimes it last for a hour other times 3 minutes. Please help 3

  • zarvatiw Zarvatiw (@zarvatiw) reported

    @ThreeUK @SamsungUK Worst 4 G ever since i left Europe even the broadband is sooooooo weakkkk