3 (Three)

3 (Three) Outage Report in Horley, Surrey, England

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Horley, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Horley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Horley, Surrey, England 11/25/2025 04:55

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (41%)

    Internet (41%)

  2. Total Blackout (37%)

    Total Blackout (37%)

  3. Phone (14%)

    Phone (14%)

  4. Wi-fi (6%)

    Wi-fi (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near Horley, Surrey, England

The most recent 3 (Three) outage reports came from the following cities: London and Redhill.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon E-mail
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports Near Horley, England

Latest outage, problems and issue reports in Horley and nearby locations:

  • R5Latvia Rihards (@R5Latvia) reported from London, England

    @ThreeUKSupport hello! I have had problems removing the parental control from my account for months, I have an UK credit card, which should prove that i am already over 18 more than enough, but it gets declined all the time:/

  • Vanessssaxo V. (@Vanessssaxo) reported from London, England

    @ThreeUK why is my service not working 😡

  • lauracrimmons Laura Crimmons (@lauracrimmons) reported from London, England

    @TheHodge @ThreeUK Three. It's a known problem though

  • andycoxonuk Andy Coxon (@andycoxonuk) reported from London, England

    @MrChrisPassey @scotthayesss @EE BOYS!!!! I’m on @ThreeUK sim only £15 a month #wtf

  • JohnOHarePrice John O'Hare-Price (@JohnOHarePrice) reported from London, England

    @ThreeUK what’s happening to the network/internet. I can make phone calls but that’s it. No internet. Turned phone on and off multiple times. #networkissues #networkfail #nointernet

  • BIGrsJ JMP 🇬🇧 (@BIGrsJ) reported from Horsham, England

    @ThreeUKSupport Problem is Kimberly that Three fail to admit there’s an issue & fob us off. It’s been terrible for a long time now & so has the customer service.

  • ChrisTheDJ Chris Merriman (@ChrisTheDJ) reported from London, England

    @ianbetteridge @ThreeUK Three has been down nationwide since midnight

  • VickyPukis Vicks That Foreign (@VickyPukis) reported from London, England

    Get back to London and my phone signal is worse than being in Paris. @ThreeUK sort your shit out!

  • Torogram87 Jae🏳️‍🌈 (@Torogram87) reported from Crawley, England

    @ThreeUK @ThreeUKSupport why am I paying for no service!!! For@best part this month my signal has been non existent!!

  • lauracrimmons Laura Crimmons (@lauracrimmons) reported from London, England

    @dergal @ThreeUK @ThreeUKSupport Yes! My signal just disappears completely sporadically

  • chess_galea Chess Galea (@chess_galea) reported from London, England

    @ThreeUKSupport trying to use the chat feature on the app it’s not working

  • melvgotti M 🇳🇬 (@melvgotti) reported from London, England

    @ThreeUKSupport London has always been busy but I've only had issues in the last 6 months. And the signal does not improve when I move around different areas in London either

  • zoeycol Zoe. (@zoeycol) reported from London, England

    @amelia_jk @ThreeUK Honestly it’s ridiculous how bad they are! Yet keep signing back up with them

  • melvgotti M 🇳🇬 (@melvgotti) reported from London, England

    @ThreeUKSupport No. My signal is shit in central london and I can't even load YouTube videos or google maps on 4g

  • suhailpatel Suhail Patel (@suhailpatel) reported from London, England

    @Geek_Manager @jaseemabid @watbe @filipecvarela @ThreeUK @EE @giffgaff Three around Central London has been very spotty for me too (although it’s worse on iPhones than Androids, maybe it’s the iOS baseband on Three’s bands). Vodafone have been my go-to pretty much everywhere. Unfortunately the support is abysmal, guess you can’t have it all.

  • LulhAndy Andy Lulham (@LulhAndy) reported from Crawley, England

    @chrisdetsicas @ThreeUK @giffgaff - was with 3 for 10 years and they kept cutting my data allowance. I get a shit tonne of data and flexibility for peanuts with giffgaff

  • themib Martin Bentley (@themib) reported from London, England

    @Johngs08 @ThreeUK Yeah I saw that, should get an automatic refund for a period without service.

  • bumpiegin Hayley Dulson-Hughes (@bumpiegin) reported from London, England

    @ThreeUKSupport Nope. Had to hang up after waiting for 15 mins

  • crybabyrainface crybabyrainface (@crybabyrainface) reported from Gatwick, England

    @ThreeUKSupport new customer (2 weeks) at Gatwick airport south terminal. No mobile signal. I'm starting to regret switching from Vodafone. Please sort this out. I'm on the free wifi sending this tweet.

  • ItinerantHam John - M0IDA (@ItinerantHam) reported from Crawley, England

    @ThreeUKSupport signal report for you. If you want to make a call upstairs in LGW South terminal, please ask all your customers to gather near the rail outside Accessorize - its the only place you get more than zero bars

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • Wullster Wullster (@Wullster) reported

    @ThreeUK 5 hours on calls to Three, worst customer service l have ever encountered. I would be embarrassed to work for 3.

  • crazykids48 Danielle Downey (@crazykids48) reported

    @ThreeUKSupport you owe me £843 for a line which you have charged me for at £65.69 per month for 13 months. You admit you can see its not been used at all and I have been told by 2 of your colleagues I can get this refunded yet still noone can help. This is daylight robbery

  • P2EKY David Peek (@P2EKY) reported

    @ThreeUKSupport It might have been around 9th November. No you never sent anything so I have absolutely no idea what’s going on. Shocking really. Just send my final bill to my registered email. I have 2 accounts so bare that in mind when looking at my details

  • Honeycrownjoy Honeycrown (@Honeycrownjoy) reported

    @ThreeUK hi, please what's the procedure of cancelling a SIM contract that's is just 2 months. I want to be on the pay as you go service henceforth. What's the repercussion of cancelling the contract. Would I be made to pay for the remaining months of the contract? Thank you

  • crazykids48 Danielle Downey (@crazykids48) reported

    @kel97981446 @ThreeUK I've been on the phone for over 2 hours and passed to 6 different people! Dreadful service

  • tomtom565 Tom Burroughs (@tomtom565) reported

    @ThreeUKSupport Thanks for the reply Kirsty. All sorted now - was for a family member who’s held an account for 8 years. Needed to phone/live chat to verify email address despite using the app/online login previously and receiving no prompts to do so!

  • ennaytee Bethany Pearson (nee Clarke) 🇬🇭 (@ennaytee) reported

    Early last month, a customer service rep at @ThreeUK tried to use my personal details to apply for credit for an iPhone 11 with @BarclaysUK When I complained to a @ThreeUKSupport rep, named Shashank, he was very rude and condescending.

  • fatimaSayss 🌹 (@fatimaSayss) reported

    @ThreeUKSupport I’ve been trying to reset my password but keep getting an error when submitting the new password. I also don’t have my memorable info & desperately need to discuss my account. I’ve called several times and no one is able to help.

  • RyanW16 Rai Dragneel (@RyanW16) reported

    @ThreeUK I need some help setting up my new router I just got from you guys

  • Victoria_Alice1 Victoria Clark (@Victoria_Alice1) reported

    @ThreeUKSupport I understand this but this isn’t the main issue I’m having it’s the fact that your company is making it impossible for me to even pay off my contract IN FULL & then just got to pay as you go. depending on how quickly this gets resolved it’s quiet possible you’ve lost a customer.