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3 (Three)

3 (Three) Outage Report in Horley, Surrey, England

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Full Outage Map

Problems in the last 24 hours in Horley, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Horley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  • 55% Internet (55%)
  • 19% Phone (19%)
  • 16% Total Blackout (16%)
  • 8% Wi-fi (8%)
  • 2% E-mail (2%)
  • 1% TV (1%)

Live Outage Map Near Horley, England

The most recent 3 (Three) outage reports came from the following cities: Epsom, Crawley, and Horsham.

CityProblem TypeReport Time
Epsom Phone 25 days ago
Crawley Internet 1 month ago
Horsham Internet 2 months ago
Crawley Internet 2 months ago
Redhill Internet 2 months ago
East Grinstead Internet 2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports Near Horley, England

Latest outage, problems and issue reports in Horley and nearby locations:

  • PDGCFC79
    🅱🅰🅻🅳🅿🅷🅸🅻🅻 / 🆁🅰🅽🆃🅵🅾🅾🆃🅱🅰🅻🅻 (@PDGCFC79) reported from Crawley, England

    @ThreeUKSupport as you know most of us can not work right now, and are not getting paid, i can not pay my bills for foreseeable Future, you shut phone lines down and it seems impossible to Get on The online chat, so you going to leave me no choice but to stop direct debits

  • Lord_Chappers
    J Chapman (@Lord_Chappers) reported from Crawley, England

    @ThreeUK I understand extra security when delivering phones, but you won't let me pick another delivery place and DPD only deliver on weekdays, and won't let me collect my phone from the depot. I have to take a day off of work to be able to receive my phone! ******* stupid.

  • spinneywoods
    Darren Woods (@spinneywoods) reported from Redhill, England

    @ThreeUKSupport ffs why is my service so poor told it could be my phone guess what new phone same poor reception

  • CDeSantana
    Carlos De Santana (@CDeSantana) reported from Crawley, England

    @ThreeUK good afternoon guys, Could you guys shine light on why the signal is so bad in the Crawley area? We all need to communicate and I am struggling to call, open App Store and everything else in between?

  • Torogram87
    Jae🏳️‍🌈 (@Torogram87) reported from Crawley, England

    @ThreeUKSupport No funny enough if I’m not home I don’t have bloody WiFi! You should be paying me back for the fact your not providing me a service that I pay you for !! nor does your stupid app work either! You couldn’t arrange a piss up in a brewery

  • neerajchawla22
    neeraj chawla (@neerajchawla22) reported from Redhill, England

    @ThreeUKSupport i have been following from last one month and you support team tells new story every time. i can provide you the case ids and chat ids

  • jamesysam002
    sam james. (@jamesysam002) reported from Horsham, England

    @ThreeUK the signal on my phone has been really bad this past week, the same on our Three broadband, and my sis said the same thing this evening about her Three broadband. Your website says all good though. Is there a problem in Horsham?

  • JamesAllchin10
    J A M E S A L L C H I N (@JamesAllchin10) reported from Broadbridge Heath, England

    @talkSPORT The only way the new @ThreeUK @ChelseaFC shirt is worth £70 is if it boosts your phone signal when you wear it! Another example of clubs forgetting the fans don’t have wallets as big as Romans. #embarressing

  • donmorgan007
    Don Morgan (@donmorgan007) reported from Leatherhead, England

    @ThreeUKSupport But you haven’t helped solve the problem at all.

  • donmorgan007
    Don Morgan (@donmorgan007) reported from Leatherhead, England

    @ThreeUKSupport Still absolutely no use whatsoever. No customer service. No help. Your own systems are now down. The latest excuse. 4 months of you taking money & providing zero service. Basically a scam.

  • colin_maddocks
    Colin Maddocks (@colin_maddocks) reported from Crawley, England

    @davwheat_ @ThreeUKSupport @madwedge Distance. 5G upload is terrible. The broadcasting site has beamforming and power on its side. My little OnePlus 9 Pro doesn’t really have either. Higher frequency, shorter distance.

  • Mpsmiffy
    Martin Smith (@Mpsmiffy) reported from Horsham, England

    @ThreeUK USELESS 3 days 6 queues, get to front of one only 2 b told wrong dept.(I know but it’s the only way in!!) passed over to new longer Q then cut off!! Crap!!

  • bezzi_foley
    Bezzi Foley (@bezzi_foley) reported from Ardingly, England

    @ThreeUKSupport Then no response from @ThreeUKSupport! Worst provider ever

  • spinneywoods
    Darren Woods (@spinneywoods) reported from Redhill, England

    @ThreeUK you really are the worst phone provider around

  • donmorgan007
    Don Morgan (@donmorgan007) reported from Leatherhead, England

    @ThreeUK - been trying to get resolution to a relatively simple issue for 3-4. Months. No mobile service. No handset. You are happy to keep taking my money & provide no help. Web chat & call centre totally useless. How do I contact a grown up with some authority & sense?

  • spinneywoods
    Darren Woods (@spinneywoods) reported from Redhill, England

    @ThreeUK is there a complaints procedure as I am extremely disappointed with the service I have been getting

  • donmorgan007
    Don Morgan (@donmorgan007) reported from Leatherhead, England

    @ThreeUKSupport How do I msg you so that not everyone can see. All of the info will be linked to my account. Nothing to do with a new phone. It’s one under warranty not working for nearly 4 months & now you avoiding paying for the Apple store replacement. All you do is take my money each month.

  • Unhappyconsume1
    Service please (@Unhappyconsume1) reported from Crawley, England

    @ThreeUK appalling service. You are a communications company however you can’t organise your call centre staff to work from home!!! Banks, mortgage companies and travel agents have organised this so why can’t you. This is really concerning that the only option is online chat.

  • spinneywoods
    Darren Woods (@spinneywoods) reported from Redhill, England

    @ThreeUK usual crap service ordered a replacement sim inserted waited nothing no signal and I pay good money for this shite service

  • dergal
    Gerry White SEO geek (@dergal) reported from Redhill, England

    @ThreeUK I seriously would raise this as an issue

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • NickJoynerUK
    Nick Joyner (@NickJoynerUK) reported

    @bt_uk Thanks for the responce Elaine. This is a BT mobile issue with no data service. Contacted your support and was told this isn't going to be sorted any time soon and buy yourself a pay as you go sim card from the @ThreeUK network?? May be time for me to move away from @bt_uk

  • IsaacLarseyuk
    Isaac Wabenzy (@IsaacLarseyuk) reported

    @ThreeUKSupport @ThreeUK Are you aware there is network issues in the Warlingham area ? 4G, 5G not working. Phone calls disconnect intermittently. I'm working from home but for last 2hrs I haven't been able to work due to this outage. How long will it take to get it resolved?

  • JoelDMendez
    Mendez (@JoelDMendez) reported

    @ThreeUK's internet is actually atrocious... My phone can take two sim cards so I've put a GiffGaff sim in and started using their internet to see if that is better, it's great! I can never get signal anywhere with 3. I've been with them over 10 years, definitely leaving now.

  • sharonsandhu1
    Sharon (@sharonsandhu1) reported

    @ThreeUK your customer service is the worst I have experienced. I was frequently given incorrect information which resulted in me paying the cancellation fee and now the pac code given is invalid! Now I have to phone back again from 24/48 hours! Ridiculous!

  • Curryman200920
    Curryman22 (@Curryman200920) reported

    @ThreeUKSupport So.. I wanted that but only if I can cancel my old broadband contract and the sales advisor had mentioned to me and my wife that we can so that's why we went ahead with it but now I'm getting told I can't cancel my old broadband so now I'm left with 2 broadbands. Please help!

  • charlie_sharkey
    Charlie Sharkey (@charlie_sharkey) reported

    @ThreeUK @ThreeUKSupport I’m sorry to be a Karen but your live chat is the most useless robot I’ve experienced.. not to mention I’ve tried calling and waited patiently on hold to but cut off after 10 minutes… what kind of service is this??

  • Curryman200920
    Curryman22 (@Curryman200920) reported

    @ThreeUKSupport Hi Iain, thank you for your response. The reason I wanted to cancel was because I was already on a broadband contract which I was happy with however Three did a deal where you can also have a unlimited sim with that contract for an extra £11 per month so...

  • Forest2Furnitur
    Patrick Turk (@Forest2Furnitur) reported

    @AndyWoodturner I live on a hill @ThreeUK's mast is, as the crow flies about 400m away from me on another hill in the village and I get less than bugger all signal when I'm at home so have to use wifi. In the last 3yrs I don't think there's been a wk when they haven't been "working" on it!

  • Winclouduk
    🏳️‍🌈🏳️‍🌈Simon Winstanley 🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@Winclouduk) reported from Maidstone, England

    @ThreeUKSupport Thanks for quick reply. There is a few popular attractions around here and they will have the same issue. It’s strange that mobile networks have monopolised on this fact :-(

  • rs3ch
    asap (@rs3ch) reported

    @outtsoon @ThreeUK You have problems w them too damn