3 (Three)

3 (Three) Outage Report in Horley, Surrey, England

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Horley, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Horley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Horley, Surrey, England 12/26/2025 13:45

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Total Blackout (24%)

    Total Blackout (24%)

  3. Phone (18%)

    Phone (18%)

  4. Wi-fi (7%)

    Wi-fi (7%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Horley, Surrey, England

The most recent 3 (Three) outage reports came from the following cities: London, Caterham, Horsham, Reigate and Redhill.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Total Blackout
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports Near Horley, England

Latest outage, problems and issue reports in Horley and nearby locations:

  • andycoxonuk Andy Coxon (@andycoxonuk) reported from London, England

    @MrChrisPassey @scotthayesss @EE BOYS!!!! I’m on @ThreeUK sim only £15 a month #wtf

  • bumpiegin Hayley Dulson-Hughes (@bumpiegin) reported from London, England

    @ThreeUKSupport Nope. Had to hang up after waiting for 15 mins

  • BIGrsJ JMP 🇬🇧 (@BIGrsJ) reported from Horsham, England

    @ThreeUKSupport Problem is Kimberly that Three fail to admit there’s an issue & fob us off. It’s been terrible for a long time now & so has the customer service.

  • suhailpatel Suhail Patel (@suhailpatel) reported from London, England

    @Geek_Manager @jaseemabid @watbe @filipecvarela @ThreeUK @EE @giffgaff Three around Central London has been very spotty for me too (although it’s worse on iPhones than Androids, maybe it’s the iOS baseband on Three’s bands). Vodafone have been my go-to pretty much everywhere. Unfortunately the support is abysmal, guess you can’t have it all.

  • chess_galea Chess Galea (@chess_galea) reported from London, England

    @ThreeUKSupport trying to use the chat feature on the app it’s not working

  • themib Martin Bentley (@themib) reported from London, England

    @Johngs08 @ThreeUK Yeah I saw that, should get an automatic refund for a period without service.

  • melvgotti M 🇳🇬 (@melvgotti) reported from London, England

    @ThreeUKSupport No. My signal is shit in central london and I can't even load YouTube videos or google maps on 4g

  • Vanessssaxo V. (@Vanessssaxo) reported from London, England

    @ThreeUK why is my service not working 😡

  • R5Latvia Rihards (@R5Latvia) reported from London, England

    @ThreeUKSupport hello! I have had problems removing the parental control from my account for months, I have an UK credit card, which should prove that i am already over 18 more than enough, but it gets declined all the time:/

  • zoeycol Zoe. (@zoeycol) reported from London, England

    @amelia_jk @ThreeUK Honestly it’s ridiculous how bad they are! Yet keep signing back up with them

  • lauracrimmons Laura Crimmons (@lauracrimmons) reported from London, England

    @dergal @ThreeUK @ThreeUKSupport Yes! My signal just disappears completely sporadically

  • ninepine Mike Fuller (@ninepine) reported from Banstead, England

    @ThreeUKSupport .@ThreeUK .@ThreeUKSupport just finished a very long and unsatisfactory chat. The matter is still unresolved and I've asked that you involve your Chair of Audit since bills issued by Three can't be relied on suggesting a failure of control which you will want to fix.

  • JohnOHarePrice John O'Hare-Price (@JohnOHarePrice) reported from London, England

    @ThreeUK what’s happening to the network/internet. I can make phone calls but that’s it. No internet. Turned phone on and off multiple times. #networkissues #networkfail #nointernet

  • VickyPukis Vicks That Foreign (@VickyPukis) reported from London, England

    Get back to London and my phone signal is worse than being in Paris. @ThreeUK sort your shit out!

  • LulhAndy Andy Lulham (@LulhAndy) reported from Crawley, England

    @chrisdetsicas @ThreeUK @giffgaff - was with 3 for 10 years and they kept cutting my data allowance. I get a shit tonne of data and flexibility for peanuts with giffgaff

  • melvgotti M 🇳🇬 (@melvgotti) reported from London, England

    @ThreeUKSupport London has always been busy but I've only had issues in the last 6 months. And the signal does not improve when I move around different areas in London either

  • ItinerantHam John - M0IDA (@ItinerantHam) reported from Crawley, England

    @ThreeUKSupport signal report for you. If you want to make a call upstairs in LGW South terminal, please ask all your customers to gather near the rail outside Accessorize - its the only place you get more than zero bars

  • crybabyrainface crybabyrainface (@crybabyrainface) reported from Gatwick, England

    @ThreeUKSupport new customer (2 weeks) at Gatwick airport south terminal. No mobile signal. I'm starting to regret switching from Vodafone. Please sort this out. I'm on the free wifi sending this tweet.

  • ChrisTheDJ Chris Merriman (@ChrisTheDJ) reported from London, England

    @ianbetteridge @ThreeUK Three has been down nationwide since midnight

  • lauracrimmons Laura Crimmons (@lauracrimmons) reported from London, England

    @TheHodge @ThreeUK Three. It's a known problem though

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • Merseynerd Owen W (@Merseynerd) reported

    @ThreeUK why have I been getting one bar of 4g signal for 24+ hours now, wherever I go? I pay my contract for 4g/5g signal at full bars or near enough, not for 1 bar and super slow data/poor calls.

  • itchyteeth1 itchyteeth (@itchyteeth1) reported

    @virginmedia @ThreeUK wanting to join you but your address checker is down not a good start 🥴

  • lau_ramona Laura Dumitru (@lau_ramona) reported

    @ThreeUK why is your 5G signal so bad? Why can’t I get through to anyone?

  • BrainzUK Steve Mew (@BrainzUK) reported

    @ThreeUKSupport Well it doesn’t work at all currently (no internet), so anything will be an improvement. Obviously very annoying to be paying for a service that just isn’t working or useable.

  • rdjackson87 Richard Jackson (@rdjackson87) reported

    Particularly unsatisfying experience in the @ThreeUK shop in Liverpool this morning. 25 mins resulted in “you need to phone our customer services department”… waste of time

  • branchy79 John 〓〓 ☮️ ✌🏻 (@branchy79) reported

    @ThreeUKSupport Any help please? This is so poor

  • noodlemaz Dr Marianne (@noodlemaz) reported

    @ThreeUK Signal across #London is abysmal though, frequently drops out - we had to move to 3G instead of 5G just to get maps to work in Regent's Park a while ago :/

  • paulpitt2000 Paul Pitt (@paulpitt2000) reported

    @ThreeUK Xiaomi 13 Pro page has been down since saturday. Cant access it

  • K_Winter__ K_Winter (@K_Winter__) reported

    @ThreeUKSupport @chrissyleedavie Oh and I forgot the best bit. You have made it ridiculously difficult to just speak to a human by hiding the options to do so and putting people in a loop. Honestly @ThreeUK your customer support is the WORST and I say that as someone who used to work for you back in the day.

  • TravellingLite2 Montison (@TravellingLite2) reported

    @ThreeUK how do i speak to an actual person! How can your phone lines be closed! Always been good service in the past.. but getting the run around today!