3 (Three) outages and service status in Horley, England
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Full Outage Map
- 3 (Three) generated 0 outage signals in the last 24 hours around Horley, including 0 direct reports.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Horley, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Horley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Live Outage Map Near Horley, England
The most recent 3 (Three) outage reports came from the following cities: Epsom, and Crawley.
| City | Problem Type | Report Time |
|---|---|---|
 Epsom
|
Phone | 1 month ago |
|
Crawley
|
Internet | 2 months ago |
|
Horsham
|
Internet | 2 months ago |
Community Discussion
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3 (Three) Issues Reports Near Horley, England
Latest outage, problems and issue reports in Horley and nearby locations:
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Gerry White SEO geek (@dergal) reported from Redhill, England@ThreeUK I seriously would raise this as an issue
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Mike Fuller (@ninepine) reported from Banstead, England@ThreeUKSupport .@ThreeUK .@ThreeUKSupport just finished a very long and unsatisfactory chat. The matter is still unresolved and I've asked that you involve your Chair of Audit since bills issued by Three can't be relied on suggesting a failure of control which you will want to fix.
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Alex (@alessandrolnd) reported from Crawley, EnglandAll these weeks with signal problems with @ThreeUK and yet they dont even give their customers a single pound back.
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Colin Maddocks (@colin_maddocks) reported from Crawley, England@davwheat_ @ThreeUKSupport @madwedge Distance. 5G upload is terrible. The broadcasting site has beamforming and power on its side. My little OnePlus 9 Pro doesn’t really have either. Higher frequency, shorter distance.
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Martin Crowe (@Martincrowe52) reported from Horsham, England@ThreeUKSupport I never spoke to anyone about a complaint! As the person on the phone was not the most helpful! 2 days of no data now! It’s not good enough!
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Martin Smith (@Mpsmiffy) reported from Horsham, England@ThreeUK USELESS 3 days 6 queues, get to front of one only 2 b told wrong dept.(I know but it’s the only way in!!) passed over to new longer Q then cut off!! Crap!!
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J Chapman (@Lord_Chappers) reported from Crawley, England@ThreeUK I understand extra security when delivering phones, but you won't let me pick another delivery place and DPD only deliver on weekdays, and won't let me collect my phone from the depot. I have to take a day off of work to be able to receive my phone! ******* stupid.
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JMP 🇬🇧 (@BIGrsJ) reported from Horsham, England@ThreeUKSupport Problem is Kimberly that Three fail to admit there’s an issue & fob us off. It’s been terrible for a long time now & so has the customer service.
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Don Morgan (@donmorgan007) reported from Leatherhead, England@ThreeUKSupport But you haven’t helped solve the problem at all.
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John - M0IDA (@ItinerantHam) reported from Crawley, England@ThreeUKSupport signal report for you. If you want to make a call upstairs in LGW South terminal, please ask all your customers to gather near the rail outside Accessorize - its the only place you get more than zero bars
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Bezzi Foley (@bezzi_foley) reported from Ardingly, England@ThreeUKSupport Then no response from @ThreeUKSupport! Worst provider ever
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Service please (@Unhappyconsume1) reported from Crawley, England@ThreeUK appalling service. You are a communications company however you can’t organise your call centre staff to work from home!!! Banks, mortgage companies and travel agents have organised this so why can’t you. This is really concerning that the only option is online chat.
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neeraj chawla (@neerajchawla22) reported from Redhill, England@ThreeUKSupport i have been following from last one month and you support team tells new story every time. i can provide you the case ids and chat ids
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Carlos De Santana (@CDeSantana) reported from Crawley, England@ThreeUK good afternoon guys, Could you guys shine light on why the signal is so bad in the Crawley area? We all need to communicate and I am struggling to call, open App Store and everything else in between?
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Don Morgan (@donmorgan007) reported from Leatherhead, England@ThreeUKSupport How do I msg you so that not everyone can see. All of the info will be linked to my account. Nothing to do with a new phone. It’s one under warranty not working for nearly 4 months & now you avoiding paying for the Apple store replacement. All you do is take my money each month.
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Jae🏳️🌈 (@Torogram87) reported from Crawley, England@ThreeUKSupport No funny enough if I’m not home I don’t have bloody WiFi! You should be paying me back for the fact your not providing me a service that I pay you for !! nor does your stupid app work either! You couldn’t arrange a piss up in a brewery
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Darren Woods (@spinneywoods) reported from Redhill, England@ThreeUK you really are the worst phone provider around
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Darren Woods (@spinneywoods) reported from Redhill, England@ThreeUK usual crap service ordered a replacement sim inserted waited nothing no signal and I pay good money for this shite service
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Don Morgan (@donmorgan007) reported from Leatherhead, England@ThreeUK - been trying to get resolution to a relatively simple issue for 3-4. Months. No mobile service. No handset. You are happy to keep taking my money & provide no help. Web chat & call centre totally useless. How do I contact a grown up with some authority & sense?
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Darren Woods (@spinneywoods) reported from Redhill, England@ThreeUK is there a complaints procedure as I am extremely disappointed with the service I have been getting
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Louise Adams (@LouiseAdams79) reported@ThreeUK I’m trying to contact three as I have received a bill in someone else’s name to my address. I am not a three customer.
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Lee (@LEE74656) reportedHi @ThreeUKSupport my dads lives in RG2 7hw postcode and can only use his mobile internet. Is there a problem with internet as it's taking ages to receive messages and can't call etc as it cuts out.
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Rizwan Ali (@rizwanalihaidr) reportedHi @ThreeUKSupport , This is now a formal complaint. I have been a loyal customer for over 10 years, and the service I’ve received recently is completely unacceptable. I am being significantly overcharged. my bill should be £15 + £28 for broadband, yet £104 was taken last month
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Graeme (@woodenscot) reported.@ThreeUKSupport is there any chance you could make your network work in the centre of Edinburgh. It is appallingly bad and has been for a very long time. I was hoping your Vodafone merger was fixing it but seems not.
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Hannah (@HannahF_24) reported@ThreeUK Hi, I’ve changed phones from an iPhone 16 to an iPhone 17 pro max, I’m sim only with you but my calls and texts aren’t working, and any sent to me are going to the old phone still? & when WiFi is turned off I have no signal at all, is this a sim issue?
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Sara-endipidy🇪🇺 #FBPE (@sara_endipidy) reportedHi @ThreeUK How do I provide feedback on a particularly unhelpful member of your help desk? They took an hour refusing to provide an update on a number that I had added to my account, refused to transfer me to their manager, then magically was able to solve the problem after all.
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countrycook (@countrycook4) reported@ThreeUKSupport I have no signal, I'm stuck at home, and I need an IMS Reset for Wi-Fi Calling. Please send a secure chat link.
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•Tushker Gall 🐾 (@Tushker_Gall) reported@ThreeUK hello. my dad needs a replacement SIM as he has lost his phone he has a new phone but needs a SIM can you help? he doesn't have an online account (hes old and not technical)
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UK Beauty Online (@UKBeautyOnline) reported@ThreeUK no 5g for nearly 2 wks in our area, despite living 20m from a mast. Whole area affected, but you continue to deny there is a problem. It is now impossible to WFH as the service is so poor, and £4.60 compensation. Lost the will to live with your terrible customer service
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graham paterson (@grahampaterson9) reported@ThreeUK yet again i am having to contact you and i am no longer a customer of yours ! I have yet again had an email sent saying i am due money for an account that is closed. Can you sort this as i do not want this affecting my credit, if it does my lawyer will be in touch next