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3 (Three)

3 (Three) outages and service status in Horley, England

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Full Outage Map
  • 3 (Three) generated 0 outage signals in the last 24 hours around Horley, including 0 direct reports.
  • The most common problems reported in this area mention E-mail, Internet, and Total Blackout.
  • 25% E-mail (25%)
  • 25% Internet (25%)
  • 25% Total Blackout (25%)
  • 25% Phone (25%)

3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Horley, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Horley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Horley, England

The most recent 3 (Three) outage reports came from the following cities: Crawley, Epsom, Horsham, and East Grinstead.

CityProblem TypeReport Time
Crawley E-mail 11 days ago
Epsom Internet 17 days ago
Epsom Total Blackout 18 days ago
Horsham Phone 22 days ago
East Grinstead Wi-fi 1 month ago
Crawley Wi-fi 2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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3 (Three) Issues Reports Near Horley, England

Latest outage, problems and issue reports in Horley and nearby locations:

  • alessandrolnd
    Alex (@alessandrolnd) reported from Crawley, England

    All these weeks with signal problems with @ThreeUK and yet they dont even give their customers a single pound back.

  • donmorgan007
    Don Morgan (@donmorgan007) reported from Leatherhead, England

    @ThreeUKSupport But you haven’t helped solve the problem at all.

  • Lord_Chappers
    J Chapman (@Lord_Chappers) reported from Crawley, England

    @ThreeUK I understand extra security when delivering phones, but you won't let me pick another delivery place and DPD only deliver on weekdays, and won't let me collect my phone from the depot. I have to take a day off of work to be able to receive my phone! ******* stupid.

  • BIGrsJ
    JMP 🇬🇧 (@BIGrsJ) reported from Horsham, England

    @ThreeUKSupport Problem is Kimberly that Three fail to admit there’s an issue & fob us off. It’s been terrible for a long time now & so has the customer service.

  • tls7808
    Amy (@tls7808) reported from Crawley, England

    @ThreeUK @cathaypacific turned my phone on after having it switched off in flight mode and was instantly charged £5 for the second the air network was on. Should have to accept or submit an email for permission before just using it. £5 for air.

  • Torogram87
    Jae🏳️‍🌈 (@Torogram87) reported from Crawley, England

    Again @ThreeUKSupport @ThreeUK I’m on standby and I’ve no signal amazing!!! What the hell am I paying for!!!

  • neerajchawla22
    neeraj chawla (@neerajchawla22) reported from Redhill, England

    @ThreeUKSupport i have been following from last one month and you support team tells new story every time. i can provide you the case ids and chat ids

  • colin_maddocks
    Colin Maddocks (@colin_maddocks) reported from Crawley, England

    @davwheat_ @ThreeUKSupport @madwedge Distance. 5G upload is terrible. The broadcasting site has beamforming and power on its side. My little OnePlus 9 Pro doesn’t really have either. Higher frequency, shorter distance.

  • JamesAllchin10
    J A M E S A L L C H I N (@JamesAllchin10) reported from Broadbridge Heath, England

    @talkSPORT The only way the new @ThreeUK @ChelseaFC shirt is worth £70 is if it boosts your phone signal when you wear it! Another example of clubs forgetting the fans don’t have wallets as big as Romans. #embarressing

  • donmorgan007
    Don Morgan (@donmorgan007) reported from Leatherhead, England

    @ThreeUK - been trying to get resolution to a relatively simple issue for 3-4. Months. No mobile service. No handset. You are happy to keep taking my money & provide no help. Web chat & call centre totally useless. How do I contact a grown up with some authority & sense?

  • donmorgan007
    Don Morgan (@donmorgan007) reported from Leatherhead, England

    @ThreeUKSupport Still absolutely no use whatsoever. No customer service. No help. Your own systems are now down. The latest excuse. 4 months of you taking money & providing zero service. Basically a scam.

  • ItinerantHam
    John - M0IDA (@ItinerantHam) reported from Crawley, England

    @ThreeUKSupport signal report for you. If you want to make a call upstairs in LGW South terminal, please ask all your customers to gather near the rail outside Accessorize - its the only place you get more than zero bars

  • spinneywoods
    Darren Woods (@spinneywoods) reported from Redhill, England

    @ThreeUK usual crap service ordered a replacement sim inserted waited nothing no signal and I pay good money for this shite service

  • spinneywoods
    Darren Woods (@spinneywoods) reported from Redhill, England

    @ThreeUK is there a complaints procedure as I am extremely disappointed with the service I have been getting

  • bezzi_foley
    Bezzi Foley (@bezzi_foley) reported from Ardingly, England

    @ThreeUKSupport Then no response from @ThreeUKSupport! Worst provider ever

  • LulhAndy
    Andy Lulham (@LulhAndy) reported from Crawley, England

    @chrisdetsicas @ThreeUK @giffgaff - was with 3 for 10 years and they kept cutting my data allowance. I get a shit tonne of data and flexibility for peanuts with giffgaff

  • Martincrowe52
    Martin Crowe (@Martincrowe52) reported from Horsham, England

    @ThreeUKSupport I never spoke to anyone about a complaint! As the person on the phone was not the most helpful! 2 days of no data now! It’s not good enough!

  • Torogram87
    Jae🏳️‍🌈 (@Torogram87) reported from Crawley, England

    @ThreeUK @ThreeUKSupport why am I paying for no service!!! For@best part this month my signal has been non existent!!

  • Mpsmiffy
    Martin Smith (@Mpsmiffy) reported from Horsham, England

    @ThreeUK USELESS 3 days 6 queues, get to front of one only 2 b told wrong dept.(I know but it’s the only way in!!) passed over to new longer Q then cut off!! Crap!!

  • Torogram87
    Jae🏳️‍🌈 (@Torogram87) reported from Crawley, England

    @ThreeUKSupport Well it’s not good enough I’m a flight attendant on standby if I get a call and it doesn’t go through I’m the one who gets a meeting and a note on my record!!What exactly am I paying for his seems to be constantly happening so why am I paying my bill for service that’s not workin

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • Ailsa56202286
    Ailsa (@Ailsa56202286) reported

    Has anyone EVER been able to get through to a human when calling @ThreeUK got a problem ? Here’s a bot - problem not solved ? Hang up - go to the app? Bot - how are we accepting this as customer service ??

  • stevenfburnley
    Steve Burnley (@stevenfburnley) reported

    Hey @ThreeUK - what email address should I use to submit a major complaint about your fraud prevention team? They are refusing to engage with my wife in any reasonable manner and simply close the case if she's unable to instantly answer her phone - she's a nurse

  • lyeuhm
    Sassy (@lyeuhm) reported

    @stevejh1973 @ThreeUK did you ever get your wifi calling working? mines been out for about two weeks now and nothing i do seems to fix it! it’s infuriating

  • mattstannard
    Matt Stannard (@mattstannard) reported

    @ThreeUK - are there any outages in the Ipswich area? Zero 5G service on my phone, and as seems to be the norm across Suffolk the 4G service is flakier than snow. Does the hot weather prevent 4G/5G signals working as well?

  • BritainAnon
    BritainAnon (@BritainAnon) reported

    @ThreeUK and @VodafoneUK are you aware at how bad the 4G and 5G is in Luton, specifically the whole of the town centre? It’s not about “coverage” but the lack of speed and the completely congested network you both have. You’re making millions from this town, please upgrade it!

  • SunyaSutti
    UDI for The North 🐧 (@SunyaSutti) reported

    Why do @ThreeUK make it impossible to contact them? First they insist on a phone numb - I'm a broadband customer ffs! When I did get past that their chat **** bot could only handle returns. After repeating myself a number of times & saying "human" loads too, it hung up!

  • StensonRita
    RitaM (@StensonRita) reported

    @ThreeUK when will the problem with your signal be sorted. I havn't had any reception since about 1pm...post code HA8

  • baskeyfit
    Greatestperson1 (@baskeyfit) reported

    @ThreeUKSupport bought 5g hub last Wednesday. Currently good excellent connection to 5g mast but last night download speeds have dropped significantly from 150 to 30mbps and ping is unstable. I followed the troubleshooting and there’s no improvement

  • MarkChappe93649
    Mark Chappell (@MarkChappe93649) reported

    @ThreeUK why do you have illogical proceedures that don't allow the account holder, but non phone user, to cancel the contract when have passed security validation but not have access to a passcode? Seems like deliberate contract frustration to enforce additional charges @Ofcom

  • crb22462
    Ashlar1 (@crb22462) reported

    @ThreeUK complaining on CS I NEED to cancel my son's contract THAT I AM the account holder off.But you can't seem to allow me access with your ridiculous security The phone is OFF so I won't get the TEXT if I call him and ask for the email code I have to end the call.🤬🤬🤬