3 (Three)

3 (Three) Outage Report in Horley, Surrey, England

No problems detected

If you are having issues, please submit a report below.

3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Horley, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Horley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Horley, Surrey, England 11/24/2025 22:45

At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (41%)

    Internet (41%)

  2. Total Blackout (37%)

    Total Blackout (37%)

  3. Phone (14%)

    Phone (14%)

  4. Wi-fi (6%)

    Wi-fi (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near Horley, Surrey, England

The most recent 3 (Three) outage reports came from the following cities: London, Redhill and Crawley.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon E-mail
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports Near Horley, England

Latest outage, problems and issue reports in Horley and nearby locations:

  • donmorgan007 Don Morgan (@donmorgan007) reported from Leatherhead, England

    @ThreeUK - been trying to get resolution to a relatively simple issue for 3-4. Months. No mobile service. No handset. You are happy to keep taking my money & provide no help. Web chat & call centre totally useless. How do I contact a grown up with some authority & sense?

  • Ben_Murray Ben Murray (@Ben_Murray) reported from London, England

    @ThreeUK - I've been sent a letter from CARS on your behalf for a service that I've not used and tried to cancel. I've just phoned 3 and they say they cannot discuss the matter as the postcode I gave (on the letter, could only have come from you) was incorrect. What can I do?

  • colin_maddocks Colin Maddocks (@colin_maddocks) reported from Crawley, England

    @davwheat_ @ThreeUKSupport @madwedge Distance. 5G upload is terrible. The broadcasting site has beamforming and power on its side. My little OnePlus 9 Pro doesn’t really have either. Higher frequency, shorter distance.

  • donmorgan007 Don Morgan (@donmorgan007) reported from Leatherhead, England

    @ThreeUKSupport Still absolutely no use whatsoever. No customer service. No help. Your own systems are now down. The latest excuse. 4 months of you taking money & providing zero service. Basically a scam.

  • Lord_Chappers J Chapman (@Lord_Chappers) reported from Crawley, England

    @ThreeUK I understand extra security when delivering phones, but you won't let me pick another delivery place and DPD only deliver on weekdays, and won't let me collect my phone from the depot. I have to take a day off of work to be able to receive my phone! ******* stupid.

  • MrJGTodd James Todd (@MrJGTodd) reported from London, England

    @magicalmouse @ThreeUKSupport @proudly_ed My 5G router refuses to connect to the internet in London and there's a queue to visit your service status webpage (which says there's no issue) - are you sure you're not aware of anything?!

  • gingio Shane Andrews MBE (@gingio) reported from London, England

    @ThreeUKSupport @brattandeaf CF10 is the postcode area and there’s issues at the mo. I had a text telling me that earlier this week.

  • CDeSantana Carlos De Santana (@CDeSantana) reported from Crawley, England

    @ThreeUK good afternoon guys, Could you guys shine light on why the signal is so bad in the Crawley area? We all need to communicate and I am struggling to call, open App Store and everything else in between?

  • MrJGTodd James Todd (@MrJGTodd) reported from London, England

    @ThreeUKSupport @DavieC82 Can you stop wasting our time with device restarts, it's clearly a major outage...

  • donmorgan007 Don Morgan (@donmorgan007) reported from Leatherhead, England

    @ThreeUKSupport How do I msg you so that not everyone can see. All of the info will be linked to my account. Nothing to do with a new phone. It’s one under warranty not working for nearly 4 months & now you avoiding paying for the Apple store replacement. All you do is take my money each month.

  • ShaneyFirkins96 Shane (@ShaneyFirkins96) reported from London, England

    @SMARTYMobileUK The only time I don't have internet issues is when I have connected to one of @ThreeUK 5g Masts and recieving 5G speeds... which even that is very rare....

  • gingio Shane Andrews MBE (@gingio) reported from London, England

    @ThreeUKSupport I’m not giving that publicly - just trying to help you and @brattandeaf out.

  • callum_gx Callum 🏳️‍🌈⭐️ (@callum_gx) reported from London, England

    Whats up with @ThreeUK in my area? Wifi been so bad these last 2 weeks 😔 @ThreeUKSupport

  • jamesysam002 sam james. (@jamesysam002) reported from Horsham, England

    @ThreeUK the signal on my phone has been really bad this past week, the same on our Three broadband, and my sis said the same thing this evening about her Three broadband. Your website says all good though. Is there a problem in Horsham?

  • MrJGTodd James Todd (@MrJGTodd) reported from London, England

    @ThreeUKSupport loads of people are tweeting at the same time that your network is down in various locations and you need to queue to visit the service status page. Can you confirm if there's a nationwide outage? Its looking silly that you're denying it.

  • donmorgan007 Don Morgan (@donmorgan007) reported from Leatherhead, England

    @ThreeUKSupport But you haven’t helped solve the problem at all.

  • MrJGTodd James Todd (@MrJGTodd) reported from London, England

    @Riggers_23 @ThreeUKSupport My 5G router is dead in London, there's a queue just to look at the service status page and they don't seem to be acknowledging this might be a problem...

  • dergal Gerry White SEO geek (@dergal) reported from Redhill, England

    @ThreeUK I seriously would raise this as an issue

  • Ben_Murray Ben Murray (@Ben_Murray) reported from London, England

    @ThreeUKSupport - can you please help?

  • beatriceforme 🙈🍹Beatrice Formenton🇮🇹🇬🇧 (@beatriceforme) reported from London, England

    Let’s talk about how **** @ThreeUK is in central London pls😤😤😤

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • KelvinEHughes Kelvin Eric Hughes 💙 (@KelvinEHughes) reported

    @Trustpilot @ThreeUK I'm not interested in your bogus website or wasting my time asking you to investigate and reinstate. This has happened a number of times and the appeal always comes to nothing. I have never posted a bogus or fake review. Not once. You are frauds.

  • harmanzone Harsha (@harmanzone) reported

    @ThreeUK please help me, I had cancelled my account and returned my device. But you have still put an pending payment on my account and spoiled my credit history for no reason. I want this to be sorted. Clearly you can’t penalised me for your flawed process.

  • Ddobsy Dobs (@Ddobsy) reported

    Roaming on @ThreeUK because @VodafonePT have been down for more than half a day..

  • AuBooH AHF 💜💚🤍 #nothankyou (@AuBooH) reported

    @ThreeUKSupport Hey Charley I’m not sure I want a ‘great deal’ from Three after this experience. I’m more concerned with getting this issue resolved. But thanks I guess.

  • JackWar13335194 Jack Warner (@JackWar13335194) reported

    @ThreeUK absolutely disgraceful customer service, big company throwing their weight around! Should be ashamed @ThreeUKSupport

  • ajb_neuk AJ (@ajb_neuk) reported

    @ThreeUKSupport No problem, looks like a switch to @O2 or @VodafoneUK it is then. 👍

  • LuSchmoo Lu (@LuSchmoo) reported

    @ThreeUKSupport @Neil_Elkins @NetworkRailMAN any advice on this? Sounds like it’s been a problem for a while for this user, network provider is saying that it could be something related to the layout of your station or something related to that in someway. Thanks.

  • april_read11 April Read (@april_read11) reported

    When @ThreeUK tell you; you can leave with no earlier termination fee - then you get a bill with a early termination fee .. so you call @ThreeUKSupport - and they are as useful as chocolate teapot - never been so relieved I moved to too @SkyUK

  • real_amos Spontaneous 🇸🇳🇸🇳 (@real_amos) reported

    @ThreeUK is the worst network ever

  • McCallisterTom Thomas McCallister (@McCallisterTom) reported

    @ThreeUKSupport They weren't through all my mobile network settings and made me do a network reset, which ended the call and I never got a follow up. The issue still persists and I am unable to use the data I paid for except in very short bursts. I shouldn't be tethered to wi-fi all the time.