3 (Three) Outage Report in Kenley, Greater London, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Kenley, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Kenley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (55%)
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Phone (19%)
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Total Blackout (15%)
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Wi-fi (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Kenley, Greater London, England
The most recent 3 (Three) outage reports came from the following cities: Southwark, London, Croydon, Hammersmith, City of Westminster, Hounslow, Wandsworth, Merton, Redhill, Wallington, Epsom, Bookham and Fulham.
| City | Problem Type | Report Time |
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| Internet | ||
| Internet | ||
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| Wi-fi | ||
| Internet | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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3 (Three) Issues Reports Near Kenley, England
Latest outage, problems and issue reports in Kenley and nearby locations:
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Ranjan Mallya
(@RanjanMallya) reported
from
Croydon, England
Dear @ThreeUK There is a problem that needs to be resolved with regards to my plan. Everytime I speak and get transferred (saying there is no much of a wait) to the billing team, there is no response. What is the problem?
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Ranjan Mallya
(@RanjanMallya) reported
from
Croydon, England
@ThreeUK I am connected to the billing team and the call is disconnected yet again. I am back on the music after dialling validating my details on the self service option. How poor can your service get?
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Munim
(@Munim50301079) reported
from
London, England
@ThreeUK I had a contract with @ThreeUK I have warts experience with them. I cancelled my contract. Still they took my money. Send me a letter saying mistakenly took my money they gonna send me back it's been 4 months now they didn't send it. It's very poor service they have got
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Roses Finds
(@Roses_Finds) reported
from
Wandsworth, England
Absolutely sick and tired of @ThreeUK no consistent network for a year. Over charging me on boosters that should’ve been removed 6 month ago. Having to stop my direct debit as none of the staff was able to sort this for over a month, being refused to speak to a manager 1/2
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𝐀𝐥𝐞𝐱
(@alessandrolnd) reported
from
Hammersmith, England
...Is problems. Surely this is a breach of contract, considering you are ot providing the service I am paying for? Try invest more on training your customer service staff! @ThreeUK @ThreeUKSupport
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chris crowley
(@SW19lunchie) reported
from
Merton, England
Still no phone delivered, no advice and impossible to contact @ThreeUK as live chat continues to be down - oh but they’re charging me anyway #mobile #CustomerService #CustomerExperience
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Ali
(@Ali_Piracha12) reported
from
Croydon, England
@ThreeUKSupport i have cancelled my contract for two weeks and i have been waiting for my pac code since 1 week and i am still not getting it. they have told me various times that it has been sent but they are constantly lieing i need urgent help as this is my business account
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Andrew Pines
(@AndrewRPines) reported
from
Camberwell, England
@ThreeUK help. My 5g Broadland is off. Your call centres closed and your app asking for mobile no I don't have.
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James Barnham
(@JWBarnham) reported
from
Wandsworth, England
@ThreeUKSupport We have done all the usual potential fixes: moving it about, playing with settings, ensuring nothing is interfering with the signal etc etc. Your tech team isn’t calling back when they say they will. I have half a mind to throw the thing at a brick wall.
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Paul N
(@londonpommie) reported
from
London, England
Wake up to another morning of no service from @virginmedia @ThreeUK please get 5G rolled out so I can cancel this awful service.
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Roses Finds
(@Roses_Finds) reported
from
Wandsworth, England
Now I being told to wait another two days for a PUK code so no phone for 4 days! This is a shambles for a customer who has paid on time every time their over priced tariff!! @threeuk this is unacceptable! I’ve already put in a complaint with the ombudsman- absolute disgrace
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Andrew Pines
(@AndrewRPines) reported
from
Camberwell, England
Still not working @ThreeUK Five calls and three can’t access accounts. #threebroadband #three5g
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Nick 235
(@music235) reported
from
Brentford, England
@kl_coop @virginmedia Yes mine is down as well and I can’t even get on the network status page to register a fault... even my @ThreeUK connection seems to be lagging
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Nickle Arse
(@Brunts1980) reported
from
Lambeth, England
@Three_Is_Broken @ThreeUK I left @ThreeUK during contract for no charge. Keep pushing them, especially when they ask if your issue has been resolved. Keep saying no! Best move i ever made!
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Gregory Mumford
(@gsmumford) reported
from
Wandsworth, England
@ThreeUK Hi there, I don’t seem to have any service in the Wandsworth area. Have turned on and off Fligh mode but no service found. Thank you
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Griffy 🏳️🌈What fresh hell is this?
(@seaniegriff) reported
from
Camberwell, England
@ThreeUKSupport I cancelled my SIM order with you a few weeks as the SIM never arrived - and your customer service responding to that episode was pretty dire. Now you’ve sent me a bill for £5.33 with no explanation. This is vexing. Can you help?
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𝐀𝐥𝐞𝐱
(@alessandrolnd) reported
from
Hammersmith, England
Thank you @ThreeUK @ThreeUKSupport far always being unprofessional and disrespectful on your chats. Not even to mention the 1hr long waiting on the customer service call than never gets answered. I was tricked in a contract and promised no network issues and all i experience...
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Sam Burrin
(@Sburrin7) reported
from
Wandsworth, England
Still no 5G in tooting what’s going on @ThreeUK it’s not exactly cheap and it’s been slow for weeks.
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Craigy B
(@CraigyBEsq) reported
from
Wandsworth, England
@Victoria__Wai @virginmedia @ThreeUK @SkyUK Yes I was with BT at my last house but when moved no phone line and as under lockdown no engineer could come so had to go Virgin but last 5 weeks...apparently fibre but speed is appalling and then today! Never again
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Nick Lovell
(@NickLovell_) reported
from
London, England
@ThreeUK absolutely fed up of the abysmal service I get with my broadband. It simply doesn’t work. Was promised a speed in the store, ive never even got half. Constantly dropping out. Time to change back to @virginmedia
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Steve Jay
(@canals4us) reported
@ThreeUK @samaritans Gimmick after gimmick after gimmick. You’re still the worst underperforming provider in the uk
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Bruce Russell
(@bruceycr) reported
@ThreeUK almost no signal on the entire Reading-Birmingham @CrossCountryUK line. Do you not consider rail lines when locating masts? Would you like me to send you a map of UK railway lines for future planning? Can't quite believe how reception can be so poor in a modern country.
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Uzair Hanif
(@UzairHa61737445) reported
@ThreeUKSupport hello! the internet service is very slow since yesterday for me . i have just switched from giffgaff to three for the good network but it seems i took a worst decision in my life. i am just getting 0.47 mbps download and 6 mb upload.
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Matt Hardcock
(@Matt_hardercock) reported
@ThreeUKSupport ive now got a message saying 'sim network unlock pin'
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Lewis James
(@LewisCanavan) reported
@ThreeUKSupport Your service is terrible in HU8 9ES and HU9 4RX. I'm tired now of constantly having to complete troubleshooting steps. - Less than a week with three... Not impressed. Your network seems over congested, how do you get away with advertising very good service.
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Anthony Murray
(@AnthonyMarkMurr) reported
@jimswanstonlive @ThreeUK i need full mobile signal,indoor & outdoor,cos three cant offer that in Teesside
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Richie Barlow #Woke #FBPE 🇬🇧🏳️🌈🇪🇺
(@The_DogWalker) reported
@ThreeUKSupport I’ll do that now. I need a signal at all times, as I’m constantly on the phone to my husband as my husband is asthmatic and works alone as a dog walker in the countryside. Having a signal that cuts out isn’t safe in this situation.
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vic allen
(@allenandson) reported
@ThreeUKSupport had to cancel my DD with three as I refuse to pay for a product that doesn’t work, having to reset my router 3/4 times a day, support telling me to change settings monthly, dropping down to 3G, speeds of around 2mb, and still not being able to cancel my contract!
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CCFCKen
(@KenCcfc) reported
@ThreeUKSupport Hello. What is the matter with your data roaming recently? I (and other people I know on three) never seem to have any these days. The reason I switched to you guys was your superior 4G. My contract is up next month and am seriously considering changing providers
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🌌🔮JAIME🔮🌌
(@jaimexeames) reported
@ThreeUKSupport THANKS Kris🙌my dad has rang them 3 times still waiting on itemised bills so I can ring them, he may be old but isn't stupid ,but for some reason all 3 say is ,it's what you've used ? Even tho he's NEVER gone above £20 month it's the end of his contact & u hit him WITH £280 bill