3 (Three) Outage Report in Kenley, Greater London, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Kenley, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Kenley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (47%)
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Total Blackout (26%)
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Phone (18%)
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Wi-fi (7%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Kenley, Greater London, England
The most recent 3 (Three) outage reports came from the following cities: London, City of Westminster, Twickenham, Southwark, Croydon, Caterham, Reigate, Woolwich, Hammersmith, Wandsworth, Hounslow, Redhill, Morden, Sutton and Fulham.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Total Blackout | |
| London |
Internet | |
| City of Westminster |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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3 (Three) Issues Reports Near Kenley, England
Latest outage, problems and issue reports in Kenley and nearby locations:
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Don Morgan
(@donmorgan007) reported
from
Leatherhead, England
@ThreeUK - been trying to get resolution to a relatively simple issue for 3-4. Months. No mobile service. No handset. You are happy to keep taking my money & provide no help. Web chat & call centre totally useless. How do I contact a grown up with some authority & sense?
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karl matthews
(@karlos437) reported
from
Kingston upon Thames, England
@ThreeUK need to speak to uk person who can help!! Foreign call centres:(
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Natalie Turner
(@skippinginheels) reported
from
Camberwell, England
THE WORSE CUSTOMER SERVICE I HAVE EVER EXPERIENCED FROM @ThreeUK @ThreeUKSupport been 5 days with no connection, when I ring I get told that they will call back... when I ask why I had no call back they say “oh your case was closed” WTF? Useless... DONT EVER CHANGE TO THREE!!
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Don Morgan
(@donmorgan007) reported
from
Leatherhead, England
@ThreeUKSupport How do I msg you so that not everyone can see. All of the info will be linked to my account. Nothing to do with a new phone. It’s one under warranty not working for nearly 4 months & now you avoiding paying for the Apple store replacement. All you do is take my money each month.
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Graeme
(@Gcrobb) reported
from
Merton, England
@ThreeUKSupport the signal in my area has been really poor for weeks now only 1bar on 4G. When will you be fixing it?
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Ranjan Mallya
(@RanjanMallya) reported
from
Croydon, England
Dear @ThreeUK , what is the point of lodging a complaint and waiting for a month and receive a text that it has been resolved? I get in contact via the chat and quote the reference number and your team is clueless? Is this how Three works?
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Jason Bootle
(@mrbootle) reported
from
Lambeth, England
@ThreeUKSupport hello, getting a "we can't connect you to your voice mail right now" message... Any ideas why that might be? It's the service down?
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Deveena R
(@deveena_r) reported
from
Brentford, England
@ThreeUK I’ve had no service on my phone today. For the past week the data has been barely working and calls are failing to connect. Can you please advise?
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Samantha Kennedy
(@CordonSamsey) reported
from
Camberwell, England
@ThreeUKSupport Well, supportive Mark. It may be too late. I may forever be the pigeon girl with one arm and a slapped face. As if dating life isn’t hard enough. On the plus side. Turns out arm tartare works a treat with hot sauce. Who knew?
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Jacob
(@OhHeyJacob) reported
from
Hammersmith, England
@ThreeUKSupport Live in Fulham SW6 and have had zero signal since last night. Website says there's an issue but now I'm worried it's my phone. What's happening and when will it be fixed? Thanks
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Bret Sinclair
(@bret_plays) reported
from
Eltham, England
@ThreeUKSupport I told you your too late and you have caused me no end of **** today so get lost.
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Jade Sharp 👩🏻🦯
(@jadesharp1992) reported
from
Richmond, England
@ThreeUKSupport Tw27bp It seems that there's been issues with the masts for about a week now?
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Samantha Kennedy
(@CordonSamsey) reported
from
Camberwell, England
@ThreeUK your live chat service makes want to chew my own arm off and slap myself with it. A carrier pigeon would prove far more entertaining and fruitful. Meh.
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Jade Sharp 👩🏻🦯
(@jadesharp1992) reported
from
Richmond, England
@ThreeUKSupport It's not for me, it's for a friend, last night when I went to the network status checker and put in the postcode, it said engineers were completing work on masts near by so things may be affected?
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karen
(@karlea45) reported
from
Camberwell, England
@ThreeUKSupport whenever I phone three they do not help. Taking my money all the time
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Josh Hepple
(@JoshuaHepple) reported
from
Lambeth, England
@ThreeUK please ask your executive office to acknowledge the disgusting offensive service I received again after an assault from you staff. Thanks
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Jonny Pearson
(@jonny_pearson) reported
from
Lambeth, England
@ThreeUKSupport It’s called sharp business practice. It’s all about making things difficult for the customer in the hope they won’t bother for the sake of a few quid! It’s the reason I voted with my feet and left Three for another network. It wasn’t super easy and was a theft my valuable time!
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Adem
(@adem_andress) reported
from
Wandsworth, England
Hi @ThreeUK I’m joining your network and my number from my old provider was supposed to switch today and it still hasn’t switched over at 23:32. Has it been forgotten?
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Samantha Kennedy
(@CordonSamsey) reported
from
Camberwell, England
@ThreeUKSupport I have poor reception and internet though I’m in central London. A SIM card is being sent. Your live chat service is slow, tedious, out dated. Like old school teletext. I asked a direct question 5 times to be met with auto responses. 1.5 hours. Not a slick service. Fix up.
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karen
(@karlea45) reported
from
Camberwell, England
@ThreeUKSupport I am having to pay extortionate direct debit which I can’t afford and no one is helping me. Three is the worst company
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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BengalBrian #BriansForIndy🏴
(@BrianBengal) reported
@ThreeUKSupport Have already been through that process twice. I am getting to cancel, so respect for that. But honestly, you should have infrastructure capable of delivering. My Three mobile is perfect on 5G. Was told your home broadband is not on same network. Not good enough.
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i sucked her tits or whatever
(@bronco_lane2002) reported
@ThreeUKSupport Link isn’t loading right on mobile. So, is it expected there’s an issue? I really need to be able to make calls. Shall I just use my old sim until it says I can swap?
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i sucked her tits or whatever
(@bronco_lane2002) reported
@ThreeUKSupport Same network, just an upgrade. An additional sim came in my new iPhone packaging so I swapped it
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Wzlet
(@radek_ratel) reported
@ThreeUKSupport There is little you can do for now. I have to wait for a new SIM to see if that's the issue. Agent had no other answers, and instead resorted to fishing for KPI stats and referral bonuses. As a general feedback, tech support should /not/ be upselling.
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Julie castles 🇬🇧
(@castles1970) reported
After 4 weeks of trying I still don’t have a new phone or upgrade 😡Another case has been opened and unresolved - meanwhile I’m apparently a much valued long term customer 🙄 Funny way to show it @ThreeUK Please note your customer service may be polite but absolutely useless!!!
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Suhail Ahmed
(@SuhailAmed) reported
@ThreeUKSupport I don't think so any complnt was raised, one of the manager just straightaway told me to find anthr service provider & issued PAC code. I study so need Internet most of the time but even in central London i had Internet connection. I paid 4 service i didn't receive.
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Stephen Severn
(@StevoSevern) reported
@ThreeUKSupport Still not working … what’s the latest?
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Sarah
(@sarahmufc93) reported
Update on phone gate. - Eventually I managed to cancel my contract with @EE. It’s going to cost me £220 when they can’t fulfil the services - got to love “we can’t guarantee indoor coverage” small print. - I’ve gone to @ThreeUK, got the iPhone SE 2022. £40 v £58 I was paying.
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Sarah
(@sarahmufc93) reported
- Gone with @ThreeUK as Steffan has no issue with phone signal here. Unlimited mins/texts/GB. - Frankly I’m pissed off I’m having to shell out £220 when it’s not my fault I can’t make or receive calls in my own house but I’d rather take the hit for a phone that works.
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Wzlet
(@radek_ratel) reported
Also, shoutout to @ThreeUKSupport live chat for not resolving the issue, harassing me to state the issue was resolved, and then trying to sell me additional contracts and special offers in the middle of a Cost of Living crisis. A /truly/ satisfying support contact. First class.