3 (Three) Outage in Kenley, Greater London, England

@ThreeUKSupport Okay sent me a text, which was successful. Seems the issue is either in Ireland, or my friend's phone. Thank you for your help.

@ThreeUKSupport Hi I'm trying to send a text from Croydon UK, to a British friend who is currently in Dublin. I'm being informed it's not being sent. How do I find what the issue is?

Quite unbelievably bad customer service from @ThreeUK tonight .. I’ve been a customer , a big customer to the tune of £1000s over at least 15 years and because I can’t remember one word , They can’t verify me ! Disgraceful

I’ve had enough of @threeuk **** signal

@ThreeUKSupport @DavieC82 Can you stop wasting our time with device restarts, it's clearly a major outage...

@ThreeUKSupport loads of people are tweeting at the same time that your network is down in various locations and you need to queue to visit the service status page. Can you confirm if there's a nationwide outage? Its looking silly that you're denying it.

@Riggers_23 @ThreeUKSupport My 5G router is dead in London, there's a queue just to look at the service status page and they don't seem to be acknowledging this might be a problem...

@magicalmouse @ThreeUKSupport @proudly_ed My 5G router refuses to connect to the internet in London and there's a queue to visit your service status webpage (which says there's no issue) - are you sure you're not aware of anything?!

Hello @ThreeUKSupport it’s been more than a week and I have not able to use my data. Checked the network status checker on your website and it says that there’s an issue. I would like to know if when the services will be fixed? It’s been more than a week now here in Isleworth

Still waiting for @ThreeUK to produce an E Sim so I can use my Apple Watch that I bought in may 2021. Avoid three network they are ****

@alexxweller @ThreeUK I have used O2 for years decent service and prices

@ThreeUKSupport I’m not giving that publicly - just trying to help you and @brattandeaf out.

@ThreeUKSupport @brattandeaf CF10 is the postcode area and there’s issues at the mo. I had a text telling me that earlier this week.

@ThreeUK your shop in Cannon Street has **** customer service, sort it out

Is @ThreeUK data down at the moment? Can't use any data driven apps unless connected via WiFi. 🤔

@ThreeUKSupport why does my phone not get a signal out and about in central London? Myself a couple of people I know are suffering the same lack of signal.

@ThreeUKSupport @jwilf @ThreeUK I have a 5G home broadband hub and it hasn’t worked today or yesterday. Is there a network issue? James I would wait!!

@ThreeUKSupport Will do! When you put that postcode in on your website though, it still says you're fixing an issue in this area, so maybe your website needs to be updated?

@ThreeUKSupport Hi, asking on behalf of a friend, how long are the works going on for in the gu212nn postcode? They've had dropouts and problems for weeks!

@colla_voce @NatRaybould @ThreeUK Well that’s crap. Been with Three since the beginning and all was fine and dandy when I was in Hungary recently. I suppose once Vodaphone and EE did it would have been very hard not to follow suit.

@ThreeUK I have a question... Why am I getting a notice th3 adult filter is on, blocking me from a website I looked at earlier this same day (a Air Gun Club in Halifax) on both my phone and Chromebook... Despite this filter never appearing before now & being with you since 2020?

@ThreeUK your mobile phone signal is Shxte your internet signal is shxte your home wifi is shxte can’t wait till the contract is up

@ThreeUK when will 5g network coverage in CF39?

@ThreeUKSupport No worries now. Turns out my wife got through and was told that there are issues, they will not be fixed, it’s as good as it gets, local shop have had many complaints, exit fee waived as it’s so bad. 5 friends now changing their network too.

@NetworkRailMAN @ThreeUK @northernassist Ah I wondered what it is as it is never clear to hear the message properly.

@ThreeUKSupport My signal keeps cutting in and out, and at times it goes away for about 10 Minutes before coming back with a weak signal

Nobody use @ThreeUK absolutely appalling customer service

@ThreeUK absolutely appalled by the service I just received from your online chat! Even the manager did not want to help me! Been charging me twice and no refund!

@ThreeUK for the pass three days my signal has been terrible. Can you assist with this please?

@ThreeUKSupport I’ve already got my pac and joined @EE. Done with your network. I’ve filed a complaint and intend to take beyond with the ombudsman. Your network has been the worst for ages and shoddy practices like this only solidifies it. More fool me for staying for so long.