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3 (Three)

3 (Three) outages and service status in Kenley, England

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Full Outage Map
  • 3 (Three) generated 0 outage signals in the last 24 hours around Kenley, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Phone.
  • 71% Internet (71%)
  • 14% Wi-fi (14%)
  • 14% Phone (14%)

3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Kenley, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Kenley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Kenley, England

The most recent 3 (Three) outage reports came from the following cities: Sutton, Croydon, Southwark, Fulham, Wandsworth, Mitcham, Epsom, and Beckenham.

CityProblem TypeReport Time
Sutton Phone 12 days ago
Croydon Wi-fi 19 days ago
Southwark Internet 25 days ago
Croydon Internet 25 days ago
Fulham Internet 27 days ago
Southwark Internet 28 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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3 (Three) Issues Reports Near Kenley, England

Latest outage, problems and issue reports in Kenley and nearby locations:

  • Monkster1978
    Ian Moy (@Monkster1978) reported from Worcester Park, England

    Well done @ThreeUKSupport @ThreeUK for not being able to deliver the emergency alert across your network. Nothing on my iPhone and others saying the same. #GoodJob

  • wanderlaurst
    lauren (@wanderlaurst) reported from Wandsworth, England

    Absolutely ripped off by @ThreeUK for business. When I signed up, I asked for international calling - and it was never added to my account - but I had no way of knowing bc their business accounts don’t have online portals. We had to make a call to the US & got charged over £100.

  • guyarmitage
    Guy Armitage (@guyarmitage) reported from Lambeth, England

    . @ThreeUK do your agents have access to unencrypted passwords for your customers? One of them just asked for our password over the phone (which in itself is really bad practice) then on answering with a temporary password, said it wasn't what he had on record.

  • jackson21348376
    jackson (@jackson21348376) reported from Bromley, England

    @ThreeUK I recently switched to three after mind blowing offers from customer care executive. Internet connection on and off for almost one week and not even getting 3G speed from 5G hub. Will wait for 2 more days, if it is same i will think of disconnection.

  • rahelab
    Rahel Bailie takes content operations seriously (@rahelab) reported from Camberwell, England

    Hey, @ThreeUK why are you sending me a message saying that you will charge my account in an hour for roaming WHEN I AM BACK IN THE UK?? Such bad UX...do I need to call you to cancel? Because the link doesn't lead anywhere useful!!!!!!!!

  • bret_plays
    Bret Sinclair (@bret_plays) reported from Eltham, England

    @ThreeUKSupport I told you your too late and you have caused me no end of **** today so get lost.

  • AmandaO100
    MissA.O (@AmandaO100) reported from Lambeth, England

    @ThreeUK Your Voicemail services are not working! Please can this be resolved ASAP! I have spoken to 3 different people about it!

  • donmorgan007
    Don Morgan (@donmorgan007) reported from Leatherhead, England

    @ThreeUKSupport But you haven’t helped solve the problem at all.

  • GEECAM
    george campbell (@GEECAM) reported from Wandsworth, England

    @ThreeUK if your call center staff in India fail to answer your question, simply hang up and blame a poor reception issue!

  • dergal
    Gerry White SEO geek (@dergal) reported from Redhill, England

    @ThreeUK I seriously would raise this as an issue

  • GalvinKev
    Kev Galvin (@GalvinKev) reported from Lambeth, England

    @ThreeUKSupport Unfortunately I have cancelled the contract as the service is horrific, I will stay with O2

  • CordonSamsey
    Samantha Kennedy (@CordonSamsey) reported from Camberwell, England

    @ThreeUKSupport I have poor reception and internet though I’m in central London. A SIM card is being sent. Your live chat service is slow, tedious, out dated. Like old school teletext. I asked a direct question 5 times to be met with auto responses. 1.5 hours. Not a slick service. Fix up.

  • lens_wal
    Wal River Lens *waverley at the tower* (@lens_wal) reported from Camberwell, England

    I know when bad weather is coming by how **** @ThreeUK starts to become, poor signal,over priced network

  • KeronProverbs
    Keron Proverbs (@KeronProverbs) reported from Camberwell, England

    @ThreeUK @ThreeUKSupport rubbish network no support no help team not putting notes down. I asked for callbacks last month, but still nothing. Phone cut off signal was down, and then you cut my line. Can't work properly can't do much as society made phones important. No one join!

  • Cigleris
    Peter Cigleris (@Cigleris) reported from Wandsworth, England

    @colla_voce @NatRaybould @ThreeUK Well that’s crap. Been with Three since the beginning and all was fine and dandy when I was in Hungary recently. I suppose once Vodaphone and EE did it would have been very hard not to follow suit.

  • MartinCox0155
    Martin 'Snazzy' Cox (@MartinCox0155) reported from Croydon, England

    @ThreeUKSupport Okay sent me a text, which was successful. Seems the issue is either in Ireland, or my friend's phone. Thank you for your help.

  • rarerafs
    𝒜𝑀𝐼𝐿𝐿𝐼 (@rarerafs) reported from Eltham, England

    The audacity of these guys that handles @ThreeUK customer service call centres irks me. Talk over you like they’re the one making the payment for you, ridiculous company and service. Utmost disregard of customer value and retention.

  • spinneywoods
    Darren Woods (@spinneywoods) reported from Redhill, England

    @ThreeUK usual crap service ordered a replacement sim inserted waited nothing no signal and I pay good money for this shite service

  • Ranger777Thames
    Thames Ranger777 (@Ranger777Thames) reported from Camberwell, England

    @BillcabbyCutts @ThreeUK It’s terrible! They had to reimburse my partner. She was charged for devices she didn’t have £1600!!!! Defo changing companies after this

  • lens_wal
    Wal River Lens *waverley at the tower* (@lens_wal) reported from Camberwell, England

    @ThreeUK can you get your fraud team to get in touch NOW!!!! Your customer service on the phone are useless!!! I want a manager to call me Now! **** service

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • MissKimKH
    Kimberley (@MissKimKH) reported

    @ThreeUKSupport why on Earth am I paying you so much money for unlimited data on 2 different devices when the internet is hardly ever useable?! Absolutely shocking service, I've been a customer for over 13 years and this is just diabolical lately!!

  • mavishier
    Alan Burley (@mavishier) reported

    @ThreeUK - as a valued customer of three since day I - I am totally brassed off with the internet signal in Grimsby and Cleethorpes. Outside of home I have no internet - so effectively I am paying money for nothing

  • Davidrowlands16
    David rowlands (@Davidrowlands16) reported

    @ThreeUK how can I log into my account to order a new sim when you keep sending me a code I can't get because my sim doesn't work!!!!

  • Sweetafghani10
    sweetsimple_krafts⁷⁼¹ *I saw JIN London* (@Sweetafghani10) reported

    @ThreeUKSupport my three broadband has been awful this past 2 weeks connection keep dropping and lagging .. please help

  • SOAMER
    Sir Richard B-H-Soame 13th BT (@SOAMER) reported

    If you live in north Shropshire don’t have a Moblie contract with @SMARTYMobileUK or @ThreeUK their network is overloaded they have no more capacity and there is no work planned to solve the problem @HelenMorganMP why do we have to put up with such a bad Moblie service

  • Jonesy3937
    andrew (@Jonesy3937) reported

    @ThreeUKSupport are there any problems in the Newport area? My daughter's I phone isn't connecting

  • matthayesthfc
    Matt Hayes 🇮🇪 (@matthayesthfc) reported

    @panks_79 @ThreeUKSupport My current phone is broken, but you've saved me. There was a separate section of the Three website for pay-as-you-go 🙈 Which is weird, because I've had to go through an entire different page to buy the same phone I was trying to buy anyway haha Thanks Craig!

  • aligaines1410
    Ali Gaines (@aligaines1410) reported

    Once again @ThreeUK network is down. Every month this is happening. I asked to swap to normal from mobile broadband but was told I'd have to pay to get out of my contract but surely the amount of time your network is down you would offer to swap me for free!

  • FatBob5
    Rob Crossley (@FatBob5) reported

    @ThreeUKSupport is there a problem with your site. Tried a couple of different browsers. Trying to order a free sim but it just logs me out when I try and checkout.

  • premiaxleader
    Ropa (@premiaxleader) reported

    @ThreeUK I’ve had no calls or mobile data on 2 business lines since mid-Feb 2026. Multiple contacts, SIM & eSIM changes, still unresolved. Formal complaint sent 12 March – no acknowledgement received. This is now a serious business impact. Please escalate urgently