3 (Three) Outage Report in Kenley, Greater London, England
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Kenley, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Kenley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 10: Problems at 3 (Three)
3 (Three) is having issues since 10:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (55%)
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Phone (19%)
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Total Blackout (15%)
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Wi-fi (9%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Kenley, Greater London, England
The most recent 3 (Three) outage reports came from the following cities: London, Beckenham, City of Westminster, Fulham, Southwark, Croydon, Wandsworth, Hammersmith, Hounslow, Merton, Redhill, Wallington, Epsom and Bookham.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Kenley, England
Latest outage, problems and issue reports in Kenley and nearby locations:
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Paul Clayton
(@Claytoncast) reported
from
Bromley, England
So the good thing is that despite webchat and @ThreeUKSupport and @ThreeUK being dreadful they have just sent an automated text as to when my contract ends. If ever there was a hint to move service provider, that was it.
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The Fed
(@FedPoulton) reported
from
Wandsworth, England
@ThreeUKSupport Samsung Galaxy s7. But had the same problem with the s4. Got the s7 in February.
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Paul Clayton
(@Claytoncast) reported
from
Camberwell, England
Having webchatted and e mailed their CEO David Dyson over a week ago @ThreeUKSupport response to my problem is to send another web chat link by text message. Customer service this is not! #hiwbadarethreeuk
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ZARA
(@zaradjiabouti) reported
from
Camberwell, England
On the phone with @ThreeUK complaining about the service like every other day... I’m tired of this!!!
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Kevin Hogarth
(@KevinHogarth) reported
from
Camberwell, England
@ThreeUK Shockingly bad experience. Still owed >£100 from April for handset never received. Spoken to 6 Reps. Cut off twice. Waiting time c1hour. Always the wrong person. Groundhog Day. Promised repayment. Still waiting. I want my money back!
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Hayley Dulson-Hughes
(@bumpiegin) reported
from
London, England
@ThreeUKSupport Nope. Had to hang up after waiting for 15 mins
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The Fed
(@FedPoulton) reported
from
Hammersmith, England
@ThreeUKSupport Fyi where I live in Streatham High Road I have no problems. Greyhound Lane is where my brother lives phone calls are problematic internet access is virtually non-existent
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Malcolm Saunders
(@Malcy7) reported
from
London, England
@ThreeUK hi, can you give me any information regarding the coverage in the Uk postcode DA17 area, as recently the reception has been awful. Thanks.
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Mike Fuller
(@ninepine) reported
from
Banstead, England
@ThreeUKSupport .@ThreeUK .@ThreeUKSupport just finished a very long and unsatisfactory chat. The matter is still unresolved and I've asked that you involve your Chair of Audit since bills issued by Three can't be relied on suggesting a failure of control which you will want to fix.
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Paul N
(@londonpommie) reported
from
London, England
@ThreeUKSupport Never in the 13 odd years I've been a customer!
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Ramzi Yakob
(@tobeconfirmed) reported
from
Bromley, England
@jopkins @ThreeUK Yes. Doing planned network improvement today according to network status checker on the website.
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Jerry Daykin
(@jdaykin) reported
from
London, England
@ThreeUK @NinaWest @AttitudeMag I just wish you had supported me with half decent signal during the parade itself 😜 but keep up the good work #Pride wise!
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steven hilleard
(@StevenHilleard) reported
from
Bromley, England
@M3lanieJC @ThreeUK EE isn’t great either, lose my signal all the time
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Dr Wenjie Cai
(@wenjietourism) reported
from
Bromley, England
@ThreeUK customer relations team are absolutely shameless! Firstly, full of lies. Secondly, none of promises were made. And third, they cannot even remember how much they agreed to compensate their customers! What a bunch of jokes! #DonotUseThree #WorstCustomerService
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Dr Wenjie Cai
(@wenjietourism) reported
from
Bromley, England
@ThreeUK customer relations team is absolutely shameless! Firstly, full of lies. Secondly, none of promises were made. And third, they cannot even remember how much they agreed to compensate their customers! What a bunch of jokers! #DonotUseThree #WorstCustomerService
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Alejandro Patiño
(@Alealejandro328) reported
from
Croydon, England
@ThreeUK I am having the worst data connection around the Thornton Heath area, I never was like this but for the past 48 hours is getting worse even if I’m in the middle of the road or high street. I am not able to connect & yes everything is working fine. Very poor connection.
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Vanessa.
(@Vanessssaxo) reported
from
London, England
@ThreeUK I don’t pay my bill every month to have shit connection fix up thank u.
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Sarah
(@fuckinmoood) reported
from
Camberwell, England
@ThreeUKSupport ITS STILL NOT WORKING TELL ME WHY
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Neil A.Evans
(@NeilEvansRocks) reported
from
Camberwell, England
@8lettersuk @ThreeUK I cancelled Three after being properly evangelical about them for years: two issues bugged me they seem to rely on other people’s cells in central London many of which have long term faults and issues with billing, not being able to streamline the couple of accounts billing dates
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mayur shah
(@13pms) reported
from
Brentford, England
@kellymariekirk @ThreeUK @ThreeUKSupport Happened to me 2 days ago When I spoke to 3 they said it was not them my address got changed as well took 2 hours to get through to them to stop the account now waiting for a new sim after 15 years am so upset with the service and time it took
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Andy E-G (Drew)
(@AndyEG1982) reported
Utterly disgusted with @ThreeUK. My partners phone had technical issues and instead of offering a like for like replacement (which they've done for me in the past) they knew he was desperate (because of work) and forced him to upgrade early costing him £230
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Lu
(@LuSchmoo) reported
@TimbobWilts @ThreeUKSupport @MPD_Online Hello, that’s okay, but in order to get an update on signal in your area from now on, you’re going to need to contact that other company.
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Julie
(@JuWaring) reported
@CruisingCrafts @ThreeUK @ThreeUKSupport Omg that’s terrible. I’ve just signed with 3. Makes me worry, I already had the sim so the same issue won’t arise but if they can charge £300 on a sim that never arrived and all in the space of a few days that’s very worrying
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Jilly St John
(@JillyStJohn) reported
@ThreeUKSupport is your website down? I’m leaving for work and no way of topping up! Need to be contactable. *sighs*
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Paul Richards
(@pjrichards2005) reported
@ThreeUKSupport I have just spent the past 90mins trying to resolve the issue with your colleagues. It would be nice to be able to talk to someone in your refunds dept instead of doing this all via social media and chat functions. That doesn’t seem possible though!
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red tinted glasses 🌳
(@Tr1ckyTree) reported
@RosiePosieBTN @ThreeUK I left EE for Three . Never regretted it. Sure they try a hard sell when your contract expires but the is always a good deal to be had. Lately some of the perks like Go Binge have been withdrawn though.
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Paul Richards
(@pjrichards2005) reported
@ThreeUKSupport I was told someone would get back to me. No one did. I contacted you again. The same thing happened. You then billed me and I explained again that I had an unresolved issue. Told it would be looked in to. Nothing happened. You chased me for the final payment again.
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Jon Honeyball
(@jonhoneyball) reported
@ThreeUKSupport @tubblog That is remarkably crap. If your business model is "go to another supplier then come back" you might ask "why would the customer bother to come back?"
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Paul Richards
(@pjrichards2005) reported
@ThreeUKSupport To just receive a letter saying 'we can't resolve your complaint' with no reasoning whatsoever is a shocking way to treat a loyal customer who has been with you for over 10 years.
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.🇸🇴
(@LADANLDN) reported
@ThreeUK your agents in the India call centre need to stop pretending they can’t hear me. I’ve called 4 times every single one of them introduce themselves and the second I explain the issue they pretend they can’t hear me. Sort it out!