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3 (Three)

3 (Three) outages and service status in Kenley, England

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Full Outage Map
  • 3 (Three) generated 0 outage signals in the last 24 hours around Kenley, including 0 direct reports.
  • The most common problems reported in this area mention Internet.
  • 100% Internet (100%)

3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Kenley, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Kenley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Kenley, England

The most recent 3 (Three) outage reports came from the following cities: Croydon, and Southwark.

CityProblem TypeReport Time
Croydon Internet 17 days ago
Croydon Internet 1 month ago
Southwark Internet 1 month ago
Southwark Internet 1 month ago
Croydon Internet 2 months ago
Southwark Internet 2 months ago

Community Discussion

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3 (Three) Issues Reports Near Kenley, England

Latest outage, problems and issue reports in Kenley and nearby locations:

  • HoraceMighty
    MightyHorace (@HoraceMighty) reported from Lambeth, England

    @ThreeUK seems your mobile service is down yet again in our area rendering our Home broadband worthless. As this went down at 01:03 this morning, do we have an ETA on restoration of service?

  • donmorgan007
    Don Morgan (@donmorgan007) reported from Leatherhead, England

    @ThreeUKSupport But you haven’t helped solve the problem at all.

  • rarerafs
    𝒜𝑀𝐼𝐿𝐿𝐼 (@rarerafs) reported from Eltham, England

    The audacity of these guys that handles @ThreeUK customer service call centres irks me. Talk over you like they’re the one making the payment for you, ridiculous company and service. Utmost disregard of customer value and retention.

  • adem_andress
    Adem (@adem_andress) reported from Wandsworth, England

    Hi @ThreeUK I’m joining your network and my number from my old provider was supposed to switch today and it still hasn’t switched over at 23:32. Has it been forgotten?

  • Monkster1978
    Ian Moy (@Monkster1978) reported from Worcester Park, England

    Well done @ThreeUKSupport @ThreeUK for not being able to deliver the emergency alert across your network. Nothing on my iPhone and others saying the same. #GoodJob

  • caracasflat
    Caracasflat (@caracasflat) reported from Bromley, England

    This is getting MORE and MORE serious now. Every single time we called to customer service your people pretend to don’t listen to my/our voice. We are calling from Three lines and you can’t listen? What is going on? We need an answer asap. Thanks @ThreeUKSupport @ThreeUK

  • caracasflat
    Caracasflat (@caracasflat) reported from Bromley, England

    Hi @ThreeUK @ThreeCare we are having serious issue with the Wi Fi signal at home and I called your customer service “they couldn’t hear me ok.” If there is any chance to receive a call from your technical support? Thanks

  • Ranger777Thames
    Thames Ranger777 (@Ranger777Thames) reported from Camberwell, England

    @jackocfc @ThreeUK I’ve been with them for years. 2006 I think 🤔 crap signal and customer service is terrible

  • NessaRM
    Manesha (@NessaRM) reported from Eltham, England

    @ThreeUK you guys need to get a better customer service team. Why am I having to pay for a service that is not being used. A mistake that @ThreeUK did yet nobody knows how to solve the problem or even admiring fault.

  • mrbootle
    Jason Bootle (@mrbootle) reported from Lambeth, England

    @ThreeUKSupport hello, getting a "we can't connect you to your voice mail right now" message... Any ideas why that might be? It's the service down?

  • Hempomatt
    Matty (@Hempomatt) reported from Croydon, England

    Would defo not recommend @ThreeUK Lucky to get signal in most places. They told me Croydon was good and I have 1 or 2 bars everywhere

  • samanthagsmo
    𝑆𝑎𝑚𝑎𝑛𝑡ℎ𝑎 𝐺𝑒𝑒 𝑆𝑎𝑛 𝑀𝑜 (@samanthagsmo) reported from Wandsworth, England

    @ThreeUKSupport We rang up three back in late July to cancel. We also sent all the equipment back as per the letter we received. Then a few weeks ago we received a letter again we owe money to three, despite cancelling. We rang up again and paid it, which thinking about it we didn’t have to...

  • CordonSamsey
    Samantha Kennedy (@CordonSamsey) reported from Camberwell, England

    @ThreeUKSupport Well, supportive Mark. It may be too late. I may forever be the pigeon girl with one arm and a slapped face. As if dating life isn’t hard enough. On the plus side. Turns out arm tartare works a treat with hot sauce. Who knew?

  • Chaz_CFC
    Charlie ⭐️⭐️ (@Chaz_CFC) reported from Camberwell, England

    @ThreeUKSupport I ordered a 5g internet hub a few days ago and have been encountering drop outs and low speeds since setting it up. I can see others in London encountering the same issues - when will these be resolved?

  • karlos437
    karl matthews (@karlos437) reported from Kingston upon Thames, England

    @ThreeUK need to speak to uk person who can help!! Foreign call centres:(

  • CordonSamsey
    Samantha Kennedy (@CordonSamsey) reported from Camberwell, England

    @ThreeUK your live chat service makes want to chew my own arm off and slap myself with it. A carrier pigeon would prove far more entertaining and fruitful. Meh.

  • djsmz_
    British Grime Garage Music 🇧🇧🇯🇲 YT (@djsmz_) reported from Lewisham, England

    Like seriously what is going on the your 5G network @ThreeUK The last couple of weeks your service has gone from just about decent at best to a really really bad service experience, apps that used to load instantly to now waiting to laod. @ThreeUK @ThreeUKSupport

  • rahelab
    Rahel Bailie takes content operations seriously (@rahelab) reported from Camberwell, England

    Hey, @ThreeUK why are you sending me a message saying that you will charge my account in an hour for roaming WHEN I AM BACK IN THE UK?? Such bad UX...do I need to call you to cancel? Because the link doesn't lead anywhere useful!!!!!!!!

  • nicktredrea
    Nicholas Tredrea (@nicktredrea) reported from Bromley, England

    @ThreeUKSupport can you ease provide me with a email address to make a complaint/get support? A 3 store has used fraudulent information to set me up with extra 3 accounts without me knowing it seems. I can't even access these accounts as they've used incorrect DOB and postcodes.

  • JackieWarner13
    jac (@JackieWarner13) reported from Lambeth, England

    Paid $64AUD for my sister & i to have data in UK/EU on holiday with @PrepaidMs we get @ThreeUK but the data doesn't work at all. Not helpful when you haven't been to the place before & don't know where you're going & have no data/maps hotel wifi works but what about outside that.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • LajomC
    Mike (@LajomC) reported

    Hello. I'm currently a Three customer. I bought a physical SIM card the US. The SIM card is activated and registered with T-Mobile. after doing research myself it appears that the VoLTE provision is switched off on your end. Please advise and help me @ThreeUKSupport

  • jamescookdev
    Cookie (@jamescookdev) reported

    Why is dealing with @ThreeUK such a massive ballache? Cancelled home broadband 2 weeks ago. Supposed to receive instructions from DPD on how to return the router. Nothing ever arrived. I will be charged if they don't receive it back. Tried to speak to them through live chat today. Takes forever to bypass the chatbot and and speak to a real person and when you finally get someone they reply so slowly it takes forever to sort anything out. Session times out while I'm busy trying to get some actual work done (that's how slow they are to reply). Website logs me out. I lose all the progress I've made. Try and log back in and their site is broken. Just ******* shoot me now.

  • JadeThinksALot
    🏴󠁧󠁢󠁥󠁮󠁧󠁿🍉 Jade 🇵🇸 (@JadeThinksALot) reported

    @ThreeUK won’t be keeping me as a customer. Reception is crap and the Nero coffee was the one redeemer. Now it’s £2 and can only claim within the hour, if you wait too long all the codes are gone. Useless.

  • Lottagelady11
    LottageLady (@Lottagelady11) reported

    @ThreeUK Please can you tell me if something has changed - are you using a different network than you were? Just recently I've been unable to get any signal in my property, and I changed from my previous provider to you because I did get a signal! But not now? What's changed?

  • VuFromTheMirror
    JBids 🐷🟪 (@VuFromTheMirror) reported

    Will the £1 Nero coffee be returning @ThreeUK @ThreeUKSupport ? This was a customer retainer for me and I'd like to know whether to hold on or jump ship now?

  • ImmaStar26
    xXx (@ImmaStar26) reported

    @ThreeUK Been a customer for 5yrs and for the past 6 months the service has been nonexistent! Can’t wait to move to a new provider

  • CharlieMansfi17
    Charlie Halstead (@CharlieMansfi17) reported

    @coveragechecker @AndyUK_52 @ThreeUK It’s just ridiculous. It shouldn’t be about pairing flagship phones with flagship plans. If a phone supports the network’s full capabilities, then every customer on that network—whether they’re on pay as you go or pay monthly—should have equal access to the same 5G service.

  • zaffyzak
    zaf (@zaffyzak) reported

    Wow just when I thought Giffgaff had the worst network signal, @ThreeUK came to dethrone them. Genuinely what ******** is wrong with you all

  • DavidCl88428325
    David Clarke (@DavidCl88428325) reported

    @ThreeUKSupport .....1700hrs yet again your network has failed us bt54 area, no calls, no texts, no data.....

  • ThEUnReaLWuN
    ThEUnReaLWuN (@ThEUnReaLWuN) reported

    After being a loyal customer for nearly 8 years time to cancel my @ThreeUK contact. Pay for TRULY unlimited mobile data then pay EXTRA to #GoRoam as you need data the most on holiday but you only get 12gb!! Absolute joke, it lasted 1 day!!