3 (Three)

3 (Three) Outage Report in Kenley, Greater London, England

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Kenley, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Kenley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Kenley, Greater London, England 01/15/2026 12:30

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (20%)

    Phone (20%)

  3. Total Blackout (19%)

    Total Blackout (19%)

  4. Wi-fi (7%)

    Wi-fi (7%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Kenley, Greater London, England

The most recent 3 (Three) outage reports came from the following cities: London, Epsom, Croydon, Hammersmith, Kingston upon Thames, City of Westminster, Twickenham, Southwark, Caterham, Reigate, Woolwich, Wandsworth, Hounslow, Redhill and Morden.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Total Blackout
United KingdomEpsom Internet
United KingdomLondon Internet
United KingdomCroydon Internet
United KingdomHammersmith Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports Near Kenley, England

Latest outage, problems and issue reports in Kenley and nearby locations:

  • MartinCox0155 Martin 'Snazzy' Cox (@MartinCox0155) reported from Croydon, England

    @ThreeUKSupport Hi I'm trying to send a text from Croydon UK, to a British friend who is currently in Dublin. I'm being informed it's not being sent. How do I find what the issue is?

  • dergal Gerry White SEO geek (@dergal) reported from Redhill, England

    @ThreeUK I seriously would raise this as an issue

  • WalterDalySmit1 Walter Daly-Smith (@WalterDalySmit1) reported from Camberwell, England

    I’ve had enough of @threeuk **** signal

  • WalterDalySmit1 Walter Daly-Smith (@WalterDalySmit1) reported from Camberwell, England

    Still waiting for @ThreeUK to produce an E Sim so I can use my Apple Watch that I bought in may 2021. Avoid three network they are ****

  • MrJGTodd James Todd (@MrJGTodd) reported from London, England

    @magicalmouse @ThreeUKSupport @proudly_ed My 5G router refuses to connect to the internet in London and there's a queue to visit your service status webpage (which says there's no issue) - are you sure you're not aware of anything?!

  • JackieWarner13 jac (@JackieWarner13) reported from Lambeth, England

    Paid $64AUD for my sister & i to have data in UK/EU on holiday with @PrepaidMs we get @ThreeUK but the data doesn't work at all. Not helpful when you haven't been to the place before & don't know where you're going & have no data/maps hotel wifi works but what about outside that.

  • RICHARDKINGCOTT Richard Kingcott (@RICHARDKINGCOTT) reported from Lambeth, England

    @ThreeUKSupport why does my phone not get a signal out and about in central London? Myself a couple of people I know are suffering the same lack of signal.

  • WalterDalySmit1 Walter Daly-Smith (@WalterDalySmit1) reported from Camberwell, England

    @ThreeUK your shop in Cannon Street has **** customer service, sort it out

  • MrJGTodd James Todd (@MrJGTodd) reported from London, England

    @Riggers_23 @ThreeUKSupport My 5G router is dead in London, there's a queue just to look at the service status page and they don't seem to be acknowledging this might be a problem...

  • nicktredrea Nicholas Tredrea (@nicktredrea) reported from Bromley, England

    @ThreeUKSupport can you ease provide me with a email address to make a complaint/get support? A 3 store has used fraudulent information to set me up with extra 3 accounts without me knowing it seems. I can't even access these accounts as they've used incorrect DOB and postcodes.

  • MrJGTodd James Todd (@MrJGTodd) reported from London, England

    @ThreeUKSupport @DavieC82 Can you stop wasting our time with device restarts, it's clearly a major outage...

  • edwarrditis Mark (@edwarrditis) reported from Hounslow, England

    Hello @ThreeUKSupport it’s been more than a week and I have not able to use my data. Checked the network status checker on your website and it says that there’s an issue. I would like to know if when the services will be fixed? It’s been more than a week now here in Isleworth

  • granty3333 Grant Nichols (@granty3333) reported from Bromley, England

    Quite unbelievably bad customer service from @ThreeUK tonight .. I’ve been a customer , a big customer to the tune of £1000s over at least 15 years and because I can’t remember one word , They can’t verify me ! Disgraceful

  • gingio Shane Andrews MBE (@gingio) reported from London, England

    @ThreeUKSupport @brattandeaf CF10 is the postcode area and there’s issues at the mo. I had a text telling me that earlier this week.

  • rahelab Rahel Bailie takes content operations seriously (@rahelab) reported from Camberwell, England

    Hey, @ThreeUK why are you sending me a message saying that you will charge my account in an hour for roaming WHEN I AM BACK IN THE UK?? Such bad UX...do I need to call you to cancel? Because the link doesn't lead anywhere useful!!!!!!!!

  • MrJGTodd James Todd (@MrJGTodd) reported from London, England

    @ThreeUKSupport loads of people are tweeting at the same time that your network is down in various locations and you need to queue to visit the service status page. Can you confirm if there's a nationwide outage? Its looking silly that you're denying it.

  • MartinCox0155 Martin 'Snazzy' Cox (@MartinCox0155) reported from Croydon, England

    @ThreeUKSupport Okay sent me a text, which was successful. Seems the issue is either in Ireland, or my friend's phone. Thank you for your help.

  • DarrenHandley8 Darren Handley (@DarrenHandley8) reported from Hammersmith, England

    @alexxweller @ThreeUK I have used O2 for years decent service and prices

  • gingio Shane Andrews MBE (@gingio) reported from London, England

    @ThreeUKSupport I’m not giving that publicly - just trying to help you and @brattandeaf out.

  • DogAteMyWookie Mr Wookie aka Cliff (@DogAteMyWookie) reported from Wandsworth, England

    Is @ThreeUK data down at the moment? Can't use any data driven apps unless connected via WiFi. 🤔

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • VallanV Vee-Allan-Vee (@VallanV) reported

    @ThreeUKSupport I'll give it a go but I think the nature of my issue will mean I'll actually need to speak to someone over the phone. Thanks

  • partydoco Doco (@partydoco) reported

    @ThreeUKSupport seeing as your live chat people have no clue any chance you can help? Got a new contract in September yet you are still charging me for the old one every month. This should be relatively straight forward

  • ellacsimmons Ella (@ellacsimmons) reported

    @ThreeUK just switched to you from EE and your signal in Poole is shocking. No one can hear me I use this phone to work from home ? Supposed to have 5G and the speed is so slow might aswell have nothing ??? Sort it out

  • deanuz Dean (@deanuz) reported

    @ThreeUKSupport No the webchat link was always unavailable, I tried multiple times since the 17th December. My resolution was to call back in a week's time when the maintainence has ended.

  • driving_lee Driving With Lee (@driving_lee) reported

    @ThreeUKSupport please can u help me? I’m trying to access my3 to change my card details but it’s asking me for a password and I never received one and can’t set one up

  • hourtom tom (@hourtom) reported

    @ThreeUKSupport is there any issues with your 4G in SE15 (Peckham) area? my home broadband is being noticeably bad this week.

  • CliveAccount Clive Bacon (@CliveAccount) reported

    @ThreeUKSupport Why should I raise a complaint? It's a deliberate tactic by @ThreeUK to make add on data bundles auto renew every month rather than offer one off add on data bundles. Obviously being a on a monthly contract isn't enough for Three but need to exploit their customers for profit.

  • sjb002 Simon Billing (@sjb002) reported

    @ThreeUK finally after being subjected to sales messages, diverted & ask to confirm my father is ‘no more’ ? No confirmation of cancellation truly horrendous service and utterly insensitive- you need to look at yourselves

  • seasidemagpie Darren Collins (@seasidemagpie) reported

    @ThreeUKSupport please help, my new sim doesn’t work and I can’t use my phone at all. I can no longer login into the Three app or the Three website. I can’t even call you on my phone as it’s not working

  • seasidemagpie Darren Collins (@seasidemagpie) reported

    @ThreeUKSupport Yet again I was told my issues were fixed but now I find that neither my new sim or old sim fails to work. I can no longer access my three account or make texts or calls. Please assist