3 (Three) Outage Report in Kenley, Greater London, England
Some problems detected
Users are reporting problems related to: internet, phone and total blackout.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Kenley, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Kenley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 09: Problems at 3 (Three)
3 (Three) is having issues since 03:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (55%)
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Phone (19%)
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Total Blackout (15%)
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Wi-fi (9%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Kenley, Greater London, England
The most recent 3 (Three) outage reports came from the following cities: London, Beckenham, City of Westminster, Fulham, Southwark, Croydon, Wandsworth, Hammersmith, Hounslow, Merton, Redhill, Wallington, Epsom and Bookham.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Phone | |
| Beckenham |
Internet | |
| City of Westminster |
Internet | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Kenley, England
Latest outage, problems and issue reports in Kenley and nearby locations:
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🍉Melon 🍉
(@M3lanieJC) reported
from
Camberwell, England
@ThreeUKSupport Yes, I’ve just checked that. I’m without a phone now, please let me know how you can resolve this. I’m able to go to my local store after work but only if they can help
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Hayley Dulson-Hughes
(@bumpiegin) reported
from
London, England
@ThreeUKSupport Nope. Had to hang up after waiting for 15 mins
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Jumpin Jack Frost
(@djjjfrost) reported
from
Croydon, England
@IamLinguistics @ThreeUK Yeah bro mine's been awful for a few months now
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Suhail Patel
(@suhailpatel) reported
from
London, England
@Geek_Manager @jaseemabid @watbe @filipecvarela @ThreeUK @EE @giffgaff Three around Central London has been very spotty for me too (although it’s worse on iPhones than Androids, maybe it’s the iOS baseband on Three’s bands). Vodafone have been my go-to pretty much everywhere. Unfortunately the support is abysmal, guess you can’t have it all.
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Richard Williamson
(@shadlx) reported
from
Camberwell, England
Hello @ThreeUKSupport your network appears to be broken today. I have full 3G but pretty much no data speeds ok the overground between Peckham rye and Surrey quays, and cable street/shadwell.
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Joshua Roberts
(@DJJoshuaRoberts) reported
from
Lambeth, England
@ThreeUKSupport Tethering not working at all on 4G and with errors on 3G in Clapham today :(
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andy forrest
(@Andyforrest90) reported
from
Kingston upon Thames, England
@ThreeUK is the network down in kt3 i can't use my phone without Wi-Fi
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Dr Wenjie Cai
(@wenjietourism) reported
from
Bromley, England
@ThreeUK customer relations team is absolutely shameless! Firstly, full of lies. Secondly, none of promises were made. And third, they cannot even remember how much they agreed to compensate their customers! What a bunch of jokers! #DonotUseThree #WorstCustomerService
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Ramzi Yakob
(@tobeconfirmed) reported
from
Bromley, England
@jopkins @ThreeUK Yes. Doing planned network improvement today according to network status checker on the website.
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The Fed
(@FedPoulton) reported
from
Hammersmith, England
@ThreeUKSupport Fyi where I live in Streatham High Road I have no problems. Greyhound Lane is where my brother lives phone calls are problematic internet access is virtually non-existent
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Rob ‘Mr Vee’ Vary
(@RobVary) reported
from
Camberwell, England
@ThreeUKSupport I am no longer able to access the app . It says verify email after I enter it , error comes up when I click help it says nobody available to help. 🤬
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mayur shah
(@13pms) reported
from
Brentford, England
@kellymariekirk @ThreeUK @ThreeUKSupport Happened to me 2 days ago When I spoke to 3 they said it was not them my address got changed as well took 2 hours to get through to them to stop the account now waiting for a new sim after 15 years am so upset with the service and time it took
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SHAUNNI⚡️
(@helloshaunni) reported
from
Lambeth, England
@ThreeUKSupport Hi yes, it is correct but it’s also not linked to just one post code this is a near constant problem and switching between 3G / 4G doesn’t help. My phone signal is always fine for calls and texts it’s just the internet.
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FAKE OUT NOW‼️LINK IN MY BIO
(@andretheprod) reported
from
Lambeth, England
@ThreeUK I beg you guys fix you’re network coverage. Everywhere I go I can’t get any signal 👎🏾👎🏾
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mayur shah
(@13pms) reported
from
Brentford, England
@ThreeUKSupport Thank you still waiting sadly don’t think the response will come. This morning I am ringing 3 to get my balance of account as I have closed the account I have been on hold for 29 min so far amazing service 😡😢😠😭
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Neil A.Evans
(@NeilEvansRocks) reported
from
Camberwell, England
@8lettersuk @ThreeUK I cancelled Three after being properly evangelical about them for years: two issues bugged me they seem to rely on other people’s cells in central London many of which have long term faults and issues with billing, not being able to streamline the couple of accounts billing dates
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Dr Wenjie Cai
(@wenjietourism) reported
from
Bromley, England
@ThreeUK customer relations team are absolutely shameless! Firstly, full of lies. Secondly, none of promises were made. And third, they cannot even remember how much they agreed to compensate their customers! What a bunch of jokes! #DonotUseThree #WorstCustomerService
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Ramzi Yakob
(@tobeconfirmed) reported
from
Bromley, England
@jopkins @ThreeUK Id already checked today because my signal has dropped off a cliff too
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The Fed
(@FedPoulton) reported
from
Lambeth, England
@ThreeUKSupport Tried that, doesn't work. Didn't expect it to, because this is not an overuse problem. Greyhound lane has been like this for years. It is obviously a weak/faulty signal. The local transmitter needs repairing/boosting. Please get it sorted. Thank you.
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The Fed
(@FedPoulton) reported
from
Wandsworth, England
@ThreeUKSupport Samsung Galaxy s7. But had the same problem with the s4. Got the s7 in February.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Gavin Mann
(@gavmann2000) reported
@ThreeUKSupport Thank but I need one as of now. Are you saying I can’t have an esim? If that’s the case, I will need to cancel my order. Please confirm
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Bill Hayden
(@BillHayden65) reported
@WindleBeth @ThreeUKSupport Hey @ThreeUKSupport, I am interested in this one. You seemed to be a pretty good network when it came to charges. What's in the fine print?
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Stephen Miller
(@Stephen19194986) reported
@ThreeUK and yet no signal still. This is becoming a Joke. If I have no WIFI no one can contact me. Happy to take my money for a service you can't clearly provide... #disgusting
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𝑡𝑟𝑖𝑠ℎ
(@trishamdrd) reported
Really really disappointed with @ThreeUK all throughout this year I've been dealing with them. The customer service isn't helpful either. Then being told u have a £100 credit bc they kept taking money out of my acc on a number I don't use anymore
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Harry O'Connor
(@harryoconnor93) reported
@ThreeUKSupport I cannot purchase a data add on through myThree account or via the phone. Through myThree it says, "sorry this service is currently unavailable" and over the phone I receive a text message to say, "We could not process your request". Why so difficult? Help!?
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Colin
(@Colin_1234) reported
@ThreeUKSupport I am now using another browser and the basket now works. Are you going to fix this issue with your basket. You must be losing many sales because of this issue. Thanks.
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Gary
(@garybrown828) reported
@ThreeUK why do you not have a number to phone and speak to someone to discuss a problem that is not one of your recorded options? We have 4 phones with you and have had contracts for probably 15 years and I’m am very close to cancelling them all. An absolute joke.
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Jade B
(@MsJadeOnline) reported
@ThreeUKSupport You should be able to, as half the time I try to call you lot, I can't even get through!! My time is precious, and your network issues have costed me! Also, we were all meant to be reimbursed last year when there was no internet/service for over 2 weeks, I never saw that refund
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Katy
(@katylou1495) reported
@ThreeUK appalling customer service in Leeds white rose, staff too busy laughing and joking between them selves and using the f word!!! Shocking!!!!
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Carina
(@carinajewell) reported
@ThreeUKSupport Sums up @ThreeUK . I’ve got the operator name and screenshots if anyone wants to actually sort out the terrible customer service. I won’t hold my breath. I meanwhile will be rid of you in 1-2 working days 👋