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3 (Three)

3 (Three) outages and service status in Kenley, England

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Full Outage Map
  • 3 (Three) generated 0 outage signals in the last 24 hours around Kenley, including 0 direct reports.
  • The most common problems reported in this area mention Phone, Total Blackout, and Wi-fi.
  • The most recent signal from this area was received May 2, 12:37 PM GMT+1.
  • 50% Phone (50%)
  • 25% Total Blackout (25%)
  • 25% Wi-fi (25%)

3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Kenley, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Kenley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Kenley, England

The most recent 3 (Three) outage reports came from the following cities: Southwark, Wandsworth, Sutton, Croydon, Fulham, Mitcham, Epsom, and Beckenham.

CityProblem TypeReport Time
Southwark Total Blackout 2 days ago
Wandsworth Phone 5 days ago
Sutton Phone 20 days ago
Croydon Wi-fi 27 days ago
Southwark Internet 1 month ago
Croydon Internet 1 month ago

Nearby cities with recent reports

Southwark

1 recent signals

2 days ago
Wandsworth

1 recent signals

5 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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3 (Three) Issues Reports Near Kenley, England

Latest outage, problems and issue reports in Kenley and nearby locations:

  • BeckyJaaynee97x
    - becky💕 (@BeckyJaaynee97x) reported from Eltham, England

    @ThreeUKSupport I’ve had the contract a year, and ideally didn’t want to cancel it, I never got the option to change the ownership, but still not what I want!

  • Hempomatt
    Matty (@Hempomatt) reported from Croydon, England

    Would defo not recommend @ThreeUK Lucky to get signal in most places. They told me Croydon was good and I have 1 or 2 bars everywhere

  • Ranger777Thames
    Thames Ranger777 (@Ranger777Thames) reported from Camberwell, England

    @ThreeUKSupport Three are utter ****!

  • jon_warburton
    Jon Warburton. (@jon_warburton) reported from Lambeth, England

    Spoke to @ThreeUK this afternoon about upgrading my phone (which runs out tomorrow) and said I’d call back after my footy game, rang back after my footy game and they say the offers expired. Worst company ever.

  • CordonSamsey
    Samantha Kennedy (@CordonSamsey) reported from Camberwell, England

    @ThreeUKSupport I have poor reception and internet though I’m in central London. A SIM card is being sent. Your live chat service is slow, tedious, out dated. Like old school teletext. I asked a direct question 5 times to be met with auto responses. 1.5 hours. Not a slick service. Fix up.

  • NessaRM
    Manesha (@NessaRM) reported from Eltham, England

    @ThreeUK I have been calling since 1pm you guys need to sort this problem out instead of constantly cutting the call

  • spinneywoods
    Darren Woods (@spinneywoods) reported from Redhill, England

    @ThreeUK usual crap service ordered a replacement sim inserted waited nothing no signal and I pay good money for this shite service

  • djsmz_
    British Grime Garage Music 🇧🇧🇯🇲 YT (@djsmz_) reported from Lewisham, England

    Like seriously what is going on the your 5G network @ThreeUK The last couple of weeks your service has gone from just about decent at best to a really really bad service experience, apps that used to load instantly to now waiting to laod. @ThreeUK @ThreeUKSupport

  • lens_wal
    Wal River Lens *waverley at the tower* (@lens_wal) reported from Camberwell, England

    £280 been taken from my partners account this morning from @ThreeUK for fraudulent phones in her name! Being told by some robot in Mumbai that there is nothing he can do and there is no manager in the UK we can talk to. So unhelpful! I WANT ACTION NOW OR SO W CANCEL 6 contracts

  • IAmYemisi
    Yémisi (@IAmYemisi) reported from Bromley, England

    My mum received a phone upgrade with Three last month. She now has a Samsung A51. From day 1 her phone always cuts off during phone calls. We asked three for a replacement and was told no! Why give my mum a defective phone and not help replace it !?!? @ThreeUK @SamsungHelpUK

  • Ranger777Thames
    Thames Ranger777 (@Ranger777Thames) reported from Lambeth, England

    @ThreeUKSupport Not good for a customer who buys the watch in the month of may

  • donmorgan007
    Don Morgan (@donmorgan007) reported from Leatherhead, England

    @ThreeUKSupport Still absolutely no use whatsoever. No customer service. No help. Your own systems are now down. The latest excuse. 4 months of you taking money & providing zero service. Basically a scam.

  • JoshuaHepple
    Josh Hepple (@JoshuaHepple) reported from Lambeth, England

    @ThreeUK please ask your executive office to acknowledge the disgusting offensive service I received again after an assault from you staff. Thanks

  • nicktredrea
    Nicholas Tredrea (@nicktredrea) reported from Bromley, England

    @ThreeUKSupport can you ease provide me with a email address to make a complaint/get support? A 3 store has used fraudulent information to set me up with extra 3 accounts without me knowing it seems. I can't even access these accounts as they've used incorrect DOB and postcodes.

  • caracasflat
    Caracasflat (@caracasflat) reported from Bromley, England

    This is getting MORE and MORE serious now. Every single time we called to customer service your people pretend to don’t listen to my/our voice. We are calling from Three lines and you can’t listen? What is going on? We need an answer asap. Thanks @ThreeUKSupport @ThreeUK

  • donmorgan007
    Don Morgan (@donmorgan007) reported from Leatherhead, England

    @ThreeUKSupport How do I msg you so that not everyone can see. All of the info will be linked to my account. Nothing to do with a new phone. It’s one under warranty not working for nearly 4 months & now you avoiding paying for the Apple store replacement. All you do is take my money each month.

  • DogAteMyWookie
    Mr Wookie aka Cliff (@DogAteMyWookie) reported from Wandsworth, England

    Is @ThreeUK data down at the moment? Can't use any data driven apps unless connected via WiFi. 🤔

  • rahelab
    Rahel Bailie takes content operations seriously (@rahelab) reported from Camberwell, England

    Hey, @ThreeUK why are you sending me a message saying that you will charge my account in an hour for roaming WHEN I AM BACK IN THE UK?? Such bad UX...do I need to call you to cancel? Because the link doesn't lead anywhere useful!!!!!!!!

  • MartinCox0155
    Martin 'Snazzy' Cox (@MartinCox0155) reported from Croydon, England

    @ThreeUKSupport Okay sent me a text, which was successful. Seems the issue is either in Ireland, or my friend's phone. Thank you for your help.

  • granty3333
    Grant Nichols (@granty3333) reported from Bromley, England

    Quite unbelievably bad customer service from @ThreeUK tonight .. I’ve been a customer , a big customer to the tune of £1000s over at least 15 years and because I can’t remember one word , They can’t verify me ! Disgraceful

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • Northlander74
    𝔖𝔱𝔢𝔭𝔥𝔢𝔫 𝔍. 𝔍𝔞𝔠𝔮𝔲𝔢𝔰 (@Northlander74) reported

    @ThreeUK Could you help me with a proper mobile service please?

  • stoopidiztdog
    Stupid Dog (@stoopidiztdog) reported

    @ThreeUK Phone stolen and had a new SIM that I can't activate, because I need an OTP sent to the number to login to MyThree account! Poor user experience. How can you guys not have figured this out?

  • MarkJohnpotter
    Mark 💙🤍 🇪🇺 🌈 (@MarkJohnpotter) reported

    It’s a shocking reflection on @ThreeUKSupport but your customer service is absolutely useless they don’t understand a work you say to them. A poor second after totally useless.

  • Keith5978673925
    Keith (@Keith5978673925) reported

    @ThreeUK When will you be fixing the tower in Aberdeen? It has been down for maintenance for seven weeks, and maximum download speeds of 2 Mbps simply do not work. The tower spends more time down for maintenance each year than it does actually providing a service.

  • AndrewK96188346
    Andrew King (@AndrewK96188346) reported

    @ThreeUK Your internet is dog **** your customer service is even worse you offer lies an false promises

  • woodenscot
    Graeme (@woodenscot) reported

    .@ThreeUKSupport is there any chance you could make your network work in the centre of Edinburgh. It is appallingly bad and has been for a very long time. I was hoping your Vodafone merger was fixing it but seems not.

  • RodPascoe
    Rod Pascoe (@RodPascoe) reported

    @ThreeUK , your chat service is not fit for purpose. Once you've managed to convince the AI chatbot what it actually is you need and an operator comes online they obviously juggle many chats at once as after "Hi" it took 11 minutes for the next reply and then 8 for the next.

  • Wensleydaler
    Andy (@Wensleydaler) reported

    @ThreeUKSupport The connection status for the area around YO7 1LB in North Yorkshire is "Data Services Unavailable". A man with a van is required carrying a new module, nice signal level, but no throughput.

  • SOAMER
    Sir Richard B-H-Soame 13th BT (@SOAMER) reported

    If you live in north Shropshire don’t have a Moblie contract with @SMARTYMobileUK or @ThreeUK their network is overloaded they have no more capacity and there is no work planned to solve the problem @HelenMorganMP why do we have to put up with such a bad Moblie service

  • UKBeautyOnline
    UK Beauty Online (@UKBeautyOnline) reported

    @ThreeUK no 5g for nearly 2 wks in our area, despite living 20m from a mast. Whole area affected, but you continue to deny there is a problem. It is now impossible to WFH as the service is so poor, and £4.60 compensation. Lost the will to live with your terrible customer service