3 (Three) Outage Report in Kenley, Greater London, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Kenley, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Kenley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (54%)
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Phone (19%)
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Total Blackout (17%)
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Wi-fi (7%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Kenley, Greater London, England
The most recent 3 (Three) outage reports came from the following cities: London, City of Westminster, Hounslow, Croydon, Merton, Redhill, Wallington, Southwark, Epsom, Wandsworth, Bookham, Fulham, Hammersmith, Kingston upon Thames and Twickenham.
| City | Problem Type | Report Time |
|---|---|---|
| Wi-fi | ||
| Internet | ||
| Phone | ||
| Internet | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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3 (Three) Issues Reports Near Kenley, England
Latest outage, problems and issue reports in Kenley and nearby locations:
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Mark Light
(@MarkLight_) reported
from
Bromley, England
@ThreeUK I have NEVER experienced awful signalling problems since you have set up the 5G network! I pay you an obscene amount of money every month for a below par service!
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Matt Capon
(@MattLCapon) reported
from
Camberwell, England
@ThreeUKSupport It was the status of a contract. Given how it all panned out I'm going to enter into the complaints process as it's really unacceptable especially considering the time I've been a customer.
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JMP 🇬🇧
(@BIGrsJ) reported
from
Eltham, England
@ThreeUKSupport I can’t get signal to call them 😂
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Zoe.
(@zoeycol) reported
from
London, England
@amelia_jk @ThreeUK Honestly it’s ridiculous how bad they are! Yet keep signing back up with them
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Christopher Whitton
(@Whitton88) reported
from
Wandsworth, England
@ThreeUKSupport Logged via online chat. Was originally offered a £5 compensation, which I rejected. Was passed onto second level technical support who have authorised effectively a month free on both my accounts. Had a missed call 24th Dec but nothing since
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Taimour
(@Taimsss) reported
from
Camberwell, England
@EE been a loyal customer for many years with multiple lines.... time for an upgrade think its time to move to @ThreeUK! As @ThreeUK are offering me a better deal for £17 cheaper. Your customer service agent response was "Okay, Cool!" #poorservice #
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Jason Ford
(@jasonford1988) reported
from
Kingston upon Thames, England
@Mumma_haley35 @virginmedia Sounds that way. Unfortunately @ThreeUK seem to be having issues in KT2 as well, so even my 4G isn’t working very well on my phone. Telco needs to move into the modern world of customer service, maybe @Ofcom need to change their regulations.
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Aanteater_
(@aanteater_) reported
from
Kingston upon Thames, England
@miserablekings @three @ThreeUK @ThreeUKSupport I literally don’t even know what to do about this. And yet, out goes the money from my account for a service I’m NOT GETTING. @ThreeUK
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David Moritz
(@davidmoritz) reported
from
Camberwell, England
Well your customer service is like your service @ThreeUK. I’m off to @ee
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JMP 🇬🇧
(@BIGrsJ) reported
from
Eltham, England
@ThreeUK Constantly switching between 3G & 4G to get service....... Don’t ask for a postcode it’s shit everywhere.
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Vicks That Foreign
(@VickyPukis) reported
from
London, England
Get back to London and my phone signal is worse than being in Paris. @ThreeUK sort your shit out!
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Wallis Day
(@wallisday) reported
from
Lambeth, England
@ThreeUK need someone to call me ASAP about your utter shit customer service before I cut mine and my family’s contracts immeadiately
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Wallis Day
(@wallisday) reported
from
Lambeth, England
@ThreeUK need someone to call me ASAP about your utter shit customer service because I cut mine and my family’s contracts immeadiately
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Wallis Day
(@wallisday) reported
from
Lambeth, England
No like I’m actually mad. Why are @ThreeUK sooooo shit. Someone recommend a good network provider in the UK - including home internet etc please.
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Alex Russell
(@ARussell_11) reported
from
Camberwell, England
@ThreeUKSupport I have a problem across half of London. Shambles to be honest
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Nomaan Ali
(@Nomaan00) reported
from
Wandsworth, England
@ThreeUKSupport I ain't asking you for Santa's post code...Yes, it is your crap service. My post code is KT12RF. Now dont start sucking it like a popsicle, do something about it.
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James
(@jamesdevonport) reported
from
Lambeth, England
@ThreeUK Your network now total garbage and never works. I’m off 🖕
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Miserable Kingston
(@miserablekings) reported
from
Kingston upon Thames, England
@ThreeUKSupport @aanteater_ I’ll be doing the same. The service is abysmal in this area. Today it’s unusable, again. Generic promises of 5G are irrelevant when the basics are broken.
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StreetCube
(@StreetCube) reported
from
Kingston upon Thames, England
@IfIKnewThen @Tell2k @ThreeUK The point is, is that it’s Virgin Media’s obligation to keep their fee-paying clients informed with truth and transparency. Anything less is an insult. Accidents happen, (as with the fibre optic ****-up) but lying, misleading and manipulating is utterly deplorable, #leavevirgin
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Miserable Kingston
(@miserablekings) reported
from
Kingston upon Thames, England
@cokernutts @ThreeUKSupport Lol switch to 3G. Btw most modern iPhones don’t even allow that button to work any more. But you’d know that as a mobile network operator, right...
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Danielle_Long🦋
(@Daniell26257722) reported
@ThreeUK You are the worst company I think I have ever been with!! First off you mess up all my bills now you've messed up my data! I was in the queue for a live chat position 24 got all the way to my turn and boom you put me straight back up to 24?
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Colin Stevenson
(@colin_stt) reported
@ThreeUKSupport since friday but tech support suggested change a few settings from 4g to 3g as a temp fix which got netflix working again yay., maybe its the weather messing things up as ours relies on a sim card could do with 4g working again though
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Nas
(@naznats) reported
@ThreeUKSupport My phone doesn’t always tell me when I’m receiving text messages, I do receive them but I don’t get notifications for them, I have to actually check my messages to see if people have replied etc. Also, people find it hard getting through to my phone. It never has signal.
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CL
(@hindddd1983) reported
I'm having troubles connecting to any kind of support live chat ... Are you having problems? I have issues with my new phone @ThreeUKSupport
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NHSfan
(@nh_sfan) reported
Anyone thinking of joint @ThreeUK please avoid, no network , no assistance
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Daz
(@dazwil812) reported
@ThreeUKSupport It’s been going on since the beginning of december yet I’ve been redirected to online chat (which was of no help). I’m paying for a service I’m not receiving. I’ll head onto the online chat shortly.
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Paul Dawson®
(@pd4wson) reported
@ThreeUKSupport Still down. And no response 😢. Three mobile in the same household thankfully still working, HomeFi is not
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Matthew Speddings
(@Dlrou812) reported
@ThreeUKSupport I’m on a cube for my home wifi through Three. Been plummeting to almost nothing for a week or more. Worst through the day. Seems to have moments in the mornings and evenings. Living at working from home so not good.
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Stevey G
(@s_g8) reported
@ThreeUKSupport About time you acknowledged the issues! Only been about 1 year!!!!!
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Tony Green
(@TonyWBAGreen) reported
@ThreeUKSupport Yes however there was nothing to mention the issue on your network status page. I wasted 30 mins waiting for an advisor when an update on the website would of been a 10 second job