3 (Three) Outage Report in Kenley, Greater London, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Kenley, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Kenley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (50%)
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Phone (21%)
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Total Blackout (19%)
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Wi-fi (7%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Kenley, Greater London, England
The most recent 3 (Three) outage reports came from the following cities: Croydon, London, Epsom, City of Westminster, Southwark, Hammersmith, Kingston upon Thames, Twickenham, Caterham, Reigate, Woolwich, Wandsworth, Hounslow, Redhill and Morden.
| City | Problem Type | Report Time |
|---|---|---|
 Croydon |
Internet | |
| London |
Internet | |
| Croydon |
Phone | |
| Croydon |
Phone | |
| Epsom |
Internet | |
| City of Westminster |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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3 (Three) Issues Reports Near Kenley, England
Latest outage, problems and issue reports in Kenley and nearby locations:
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PanxoSmart
(@PanxoSmart) reported
from
Camberwell, England
@ThreeUKSupport They promised they will refunded me the full amount paid for the handsets, even though the iPhone 11 Pro Max was acquired LY. I been trying to contact the complaint department and they say this won’t happen, I requested then for the handset iPhone 11 Pro Max to be sent back!
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Don Morgan
(@donmorgan007) reported
from
Leatherhead, England
@ThreeUK - been trying to get resolution to a relatively simple issue for 3-4. Months. No mobile service. No handset. You are happy to keep taking my money & provide no help. Web chat & call centre totally useless. How do I contact a grown up with some authority & sense?
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Don Morgan
(@donmorgan007) reported
from
Leatherhead, England
@ThreeUKSupport How do I msg you so that not everyone can see. All of the info will be linked to my account. Nothing to do with a new phone. It’s one under warranty not working for nearly 4 months & now you avoiding paying for the Apple store replacement. All you do is take my money each month.
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Wal River Lens *waverley at the tower*
(@lens_wal) reported
from
Camberwell, England
@ThreeUK can you get your fraud team to get in touch NOW!!!! Your customer service on the phone are useless!!! I want a manager to call me Now! **** service
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PanxoSmart
(@PanxoSmart) reported
from
Camberwell, England
@ThreeUKSupport Yes I was with three mobile for over 4 Years, and have been presenting issued not only with the service but with my bills. I have been over charge and decided to cancelled my two contracts with you guys. I was promised that once I returned the two handsets I will get a refund!
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Xiaqua-Shiyeon
(@xiaqua_shiyeon) reported
from
Lambeth, England
@virginmedia trying to be smart. By giving **** broadband coverage & expecting people to pay for it. Thanks for the Subpar service & you too @ThreeUK .
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MightyHorace
(@HoraceMighty) reported
from
Lambeth, England
@ThreeUK seems your mobile service is down yet again in our area rendering our Home broadband worthless. As this went down at 01:03 this morning, do we have an ETA on restoration of service?
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Jade Sharp
(@jadesharp1992) reported
from
Richmond, England
@ItsJustTamsin @ThreeUK Omg, that's terrible! their customer service is terrible, they hang up on you all the time! Switched to EE, best decision ever, and they have customer service in the UK.
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Don Morgan
(@donmorgan007) reported
from
Leatherhead, England
@ThreeUKSupport Still absolutely no use whatsoever. No customer service. No help. Your own systems are now down. The latest excuse. 4 months of you taking money & providing zero service. Basically a scam.
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Thames Ranger777
(@Ranger777Thames) reported
from
Camberwell, England
@BillcabbyCutts @ThreeUK It’s terrible! They had to reimburse my partner. She was charged for devices she didn’t have £1600!!!! Defo changing companies after this
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PanxoSmart
(@PanxoSmart) reported
from
Camberwell, England
@ThreeUKSupport I raised a complaint, and been trying to sort things out since the 15th of Feb 2021. But now they are avoiding me and hanging up on me. They were two devices iPhone 11 Pro Max 256gb I upgraded no upfront cost LY, and an iPhone 12 mini this year, with an upfront cost of £29.
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Chris Hampson
(@chrishampson) reported
from
Wandsworth, England
@ThreeUKSupport I wish to cancel my SIM only contract within the cooling off period. Called Three and told can only it do in-store as contract taken out in store. All stores closed because of U.K. lockdown. How can I resolve pls?
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Paxton Road 180🎯
(@PaxtonRoadUpper) reported
from
Wandsworth, England
@ThreeUK please can someone get in contact please rather than you customer service team saying conflicting things every day and hanging up before the problem can get resolved? Thanks
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Olanrewaju Owode ❁
(@owodeone) reported
from
Croydon, England
@ThreeUK you've been owing me £79 close to a month now. I've called your support team without resolution. Moving to three was a mistake, should have tried @EE
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MissA.O
(@AmandaO100) reported
from
Lambeth, England
@ThreeUK Your Voicemail services are not working! Please can this be resolved ASAP! I have spoken to 3 different people about it!
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Chris Hampson
(@chrishampson) reported
from
Richmond, England
@ThreeUKSupport There is a cooling off period for cancelling contracts made in store (14 days from activation) but if not stores are open to cancel then how can this be done? Cancelling because I no longer require the free data roaming in Brazil as all U.K. flights to Brazil are now cancelled.
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Jade Sharp
(@jadesharp1992) reported
from
Hounslow, England
@tower_cell @ThreeUKSupport Apparently they have planning applications for 5G in the Twickenham and Richmond area, but they keep being rejected which is a shame. Fingers crossed though! Their speeds round me are not great, about 10mb down and 2mb up.
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Wal River Lens *waverley at the tower*
(@lens_wal) reported
from
Camberwell, England
£280 been taken from my partners account this morning from @ThreeUK for fraudulent phones in her name! Being told by some robot in Mumbai that there is nothing he can do and there is no manager in the UK we can talk to. So unhelpful! I WANT ACTION NOW OR SO W CANCEL 6 contracts
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Don Morgan
(@donmorgan007) reported
from
Leatherhead, England
@ThreeUKSupport But you haven’t helped solve the problem at all.
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Callum 🏳️🌈⭐️
(@callum_gx) reported
from
London, England
Whats up with @ThreeUK in my area? Wifi been so bad these last 2 weeks 😔 @ThreeUKSupport
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Daniel Doll-Steinberg
(@dandoll) reported
@ThreeUKSupport Hi Scott I see no option to chat I am on the phone now to your support again and they tell me without a password there is no option so not sure what other security options are available
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georgina reeves 💙
(@georginareeves) reported
Your home broadband must be the worst ever in the history of wifi @ThreeUK I am so sick of freezing in meetings, connections dropping, downloads paused, etc. Please send me the link to your terms of service. You've already cost the charity I work for £100s in roaming charges
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Kerry Pike
(@KezaPike) reported
@ThreeUKSupport It was sorted by the time I got home but Bn1 5gb never gets great signal
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Cazzy
(@xcazzyx) reported
@ThreeUKSupport I’m sorry but I refuse to speak to anyone over live chat. I’ve tried this over 20 times over 3 months since my phone was stolen and every time they says “wait 72 hours for proofs” and I’m still here waiting. Who can I speak to in real life to help?
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John Easton
(@FACIALhairCARE) reported
@Plusnet My daughters been with plusnet almost 1 year and her bill as already increased 3.9% I have been with @ThreeUK for 11 years and my contract is still the same price hasnt risen even 1 pence. Massive fail wintbe stayin with plusnet much longer
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Absolute Chelsea
(@AbsoluteChelsea) reported
Thomas Tuchel on pre-match rituals: "I have them. I have a lot. I will never tell them because then people might think they don’t work anymore. But we all have them." [via @ThreeUK]
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Benji Parker
(@LankyPestero) reported
@ThreeUKSupport Especially when it can be solved by a small amount of customer effort to collect stock from in store. I understand it may have internal technical issues, but would go a long way on improving customer service and customer journey when buying or upgrading a product @ThreeUKSupport
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Alastair Hutton
(@alastair_hutton) reported
@ThreeUKSupport Hello I have had really slow/no internet connection for 24 hours now. Both my mobile and my broadband is through 3 so really struggled with working from home. Can you let me know when the network issues will be resolved in my area so I can make plans for work?
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𝐀𝐋𝐅𝐈𝐄 𝐆𝐀𝐓𝐄𝐒
(@Alfiegates_) reported
. @ThreeUK your spanking Internet is crap in Haslemere, can't message or call anyone for a week now 😑 pleaseeee sort it (not just me having problems)
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ShIrley Lane
(@Sh1rleyAnn) reported
@ThreeUKSupport where do you notify your customers of network outrages???