3 (Three) Outage Report in Kenley, Greater London, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Kenley, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Kenley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (43%)
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Total Blackout (35%)
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Phone (14%)
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Wi-fi (6%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Kenley, Greater London, England
The most recent 3 (Three) outage reports came from the following cities: Hounslow, Redhill, London, Morden, City of Westminster, Croydon, Sutton, Southwark, Hammersmith, Fulham and Kingston upon Thames.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Total Blackout | ||
| Internet |
Community Discussion
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3 (Three) Issues Reports Near Kenley, England
Latest outage, problems and issue reports in Kenley and nearby locations:
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Carmen Williams
(@CarmenW16954852) reported
from
Wandsworth, England
@ThreeUK 3 Tree is being so rubbish every time I go out I don’t have network coverage. It’s a completely nightmare
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LYF
(@loraineff) reported
from
London, England
@ThreeUKSupport I did this all earlier with your customer support and was told I had two choices, wait until 09/21 or buy out my contract. Sooo again paying for something that doesn’t work.
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Gary/Gawy
(@MrSouthLondon) reported
from
Bromley, England
@LukeChels @ThreeUK I hope you find a service which works for you
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Roses Finds
(@Roses_Finds) reported
from
Wandsworth, England
@ThreeUKSupport My other utilities have manage to help successfully just you three! you are asking me to spend even more time trying to sort something you could easily arrange as part of the money I pay! I have other obligations than to spend my time checking in on three.
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Sam Skinner
(@SHPETeacher13) reported
from
Hammersmith, England
@ThreeUK your service is currently unable to block sims despite the fact a friends phone has been stolen. Thieves are continuing to use the phone and cause issues. Your website is also currently insecure. Please address these issues urgently. #threeUK
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Kieran
(@kieranhistweets) reported
from
Croydon, England
Consistently terrible customer service and support from @ThreeUK @ThreeUKSupport
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Christopher Golds
(@chrisgolds) reported
from
Lambeth, England
@tonyprod77 @jimwaterson @marcio_delgado @SkyUK @ThreeUK @EE and never looked back. @ThreeUK was so poor I could sometimes barely send a tweet due to lack of signal. 🙄
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Erminia Colucci
(@ErminiaColucci) reported
from
London, England
@ThreeUKSupport It wasn't that simple getting in touch with you as 333 doesn't work on the weekend.I texted 7726 to report the fraud and just an automated message thanking me.
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David Ratcliffe
(@Edrat77) reported
from
Lambeth, England
@ThreeUKSupport I had all the lights on the router. Devices showing as connected, Mac showed an IP address for connection, but there was no internet on any device. It resolved itself after about 10 minutes, the longest 10 minutes of my life! Seemed like the network dropped.
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Rob ‘Mr Vee’ Vary
(@RobVary) reported
from
Croydon, England
@ThreeUKSupport I have a mobile data sim for my son that expires on 4th June . I have tried to cancel it but I am told I need to give 30days notice . Why was the letter not sent out 30days before the end of my contract . 😔
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Gary/Gawy
(@MrSouthLondon) reported
from
Bromley, England
@LukeChels @ThreeUK I’ve never had a problem with Three myself, I used to be with them a number of years ago and always found them reliable
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James Street
(@JamesPhizKFC) reported
from
Kingston upon Thames, England
@ThreeUKSupport how can I pay my bill ! Been trying to use app but not working and all the online stuff I’ve been advised to do don’t work either !
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alittlePsYco
(@andrelereveur) reported
from
Hammersmith, England
@ThreeUK it is absurd to pay for such an expensive service and still not having the proper return is unacceptable. I want to cancel my plan. I really do. Been having issues since NOVEMBER
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Sam Skinner
(@SHPETeacher13) reported
from
Hammersmith, England
@ThreeUK You’re unable to block a stolen phone... your website is not secure. My friend is having a great deal of difficulty getting answers and support. @Ofcom
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Benoit Berthe Siward
(@TheSiward) reported
from
Lambeth, England
@ThreeUKSupport Yes I did and it really didn’t help much: the connection for videos or apps that I am using was still very bad. I am paying a monthly fee to get unlimited internet with @ThreeUK , I have a full connection (4 Bars) and no internet. That’s a scam!
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Gary/Gawy
(@MrSouthLondon) reported
from
Bromley, England
@BensBigTrip @ThreeUK I’m sorry you’ve had bad trouble with them
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Elena Larkin
(@ELarkin25) reported
from
Richmond, England
@ThreeUK Hi guys, I'm trying desperately to get in touch with you re my contract. The device isn't working and I don't have login details. Please help, #CustomerService
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James Barnham
(@JWBarnham) reported
from
Wandsworth, England
@ThreeUK need to speak to someone about our 5g hub working intermittently but I can’t find any way via any of your sites or apps. Please help.
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Roses Finds
(@Roses_Finds) reported
from
Wandsworth, England
@ThreeUK I will be contacting the ombudsman about the disgraceful lack of customer service! I can’t cancel my contract because you can solve and refund the over payments you have taken from my bank account
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ColinG 🇬🇧
(@GilhamColin) reported
from
Bexleyheath, England
@DjSimonmatthews @Goose1167 @SMARTYMobileUK Can only be a good thing, @ThreeUK's customer service is Sh1te. I have first hand experience. Twice.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Amelia Tombs (she/her)
(@AmeliaJaneTombs) reported
Absolutely fuming with the experience I've received from @ThreeUK customer service. I changed over to sim only contract 4 months ago, they've taken my money and the previous bill owners and now they've disconnected my old number instead of transferring it to sim only. DON'T USE.
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ismael sa
(@latinoinuk) reported
@ThreeUK hi do you know when maintenance in my area ends? I have no internet no signal
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Abigail Thompson
(@AbigailThomp) reported
So @ThreeUKSupport are ruining my week. Waited for my phone for over a month and was told ‘it’s definitely going to be today, this morning’ to be told it’s not going to be until the end of Jan in a text 2 hours later. Fab fab fab. The customer service has been just as magical too
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Nick Tuke
(@nick_tuke) reported
@ThreeUKSupport @ThreeUK You think this has only been FRUSTRATING for me!? #NoToBadCustomerService I’m appalled that no one is helping me! I’m disgusted with how poorly I’m being treated, very upset! Why Won’t anyone from Three help me? Why hasn’t anyone called me back from your complaints team?
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weenerrr
(@weenerrr) reported
@ThreeUKSupport Hi. Never mind I turned my phone off and on again and it fixed itself, thanks!
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D Hartley
(@DHartle31471873) reported
@ianwestell @Keir_Starmer @ThreeUK Crumbs from the table of overflowing plenty! It’s Tory policy - trickle down economics - always has been, nothing to do with Labour or Starmer! Imagine a world w/o food banks, Comic relief, DV refuges, homeless shelters. Where is big business philanthropy?!!!
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Jeffrey Agyeman
(@jeffreyagyemann) reported
@ThreeUKSupport I’ve been overcharged on my monthly bill for the pass 6months now. And every time I call and speak to a member of three I get transferred to your complaint team. there’s no answer after 30mintues of the phone ringing, then the call cuts off.
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Rob Knight
(@rknightion) reported
@ThreeUKSupport Complaint no 30113349 should give you all the information. Guy on the phone literally says you owe me the money, but won't be refunding it as he has no way to refund it so closed the complaint no further action....
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Jan Holdsworth
(@nemo0176) reported
@ThreeUK OMG.I want a simple answer to a question, pass security as authorised person on the account & then not pass ! my husband is 6,000 miles away & can’t deal with this. You are signed up to the forces covenant you are supposed to help the military in situations like this. 😡
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Thomas
(@donnellythomas) reported
@ThreeUKSupport So is anyone going to let me know why it was requested to be returned or why i now need to wait another week for it when you have them in stock on your website for delivery tomorrow? have been a customer over 10 years and will be reconsidering this before the cooling off period..