3 (Three)

3 (Three) Outage Report in Kenley, Greater London, England

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Kenley, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Kenley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Kenley, Greater London, England 02/02/2026 14:55

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (54%)

    Internet (54%)

  2. Phone (19%)

    Phone (19%)

  3. Total Blackout (17%)

    Total Blackout (17%)

  4. Wi-fi (7%)

    Wi-fi (7%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Kenley, Greater London, England

The most recent 3 (Three) outage reports came from the following cities: London, City of Westminster, Hounslow, Croydon, Merton, Redhill, Wallington, Southwark, Epsom, Wandsworth, Bookham, Fulham, Hammersmith, Kingston upon Thames and Twickenham.

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City Problem Type Report Time
United KingdomLondon Wi-fi
United KingdomLondon Internet
United KingdomCity of Westminster Phone
United KingdomLondon Internet
United KingdomLondon E-mail
United KingdomLondon Internet

Community Discussion

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3 (Three) Issues Reports Near Kenley, England

Latest outage, problems and issue reports in Kenley and nearby locations:

  • MarkLight_ Mark Light (@MarkLight_) reported from Bromley, England

    @ThreeUK I have NEVER experienced awful signalling problems since you have set up the 5G network! I pay you an obscene amount of money every month for a below par service!

  • MattLCapon Matt Capon (@MattLCapon) reported from Camberwell, England

    @ThreeUKSupport It was the status of a contract. Given how it all panned out I'm going to enter into the complaints process as it's really unacceptable especially considering the time I've been a customer.

  • BIGrsJ JMP 🇬🇧 (@BIGrsJ) reported from Eltham, England

    @ThreeUKSupport I can’t get signal to call them 😂

  • zoeycol Zoe. (@zoeycol) reported from London, England

    @amelia_jk @ThreeUK Honestly it’s ridiculous how bad they are! Yet keep signing back up with them

  • Whitton88 Christopher Whitton (@Whitton88) reported from Wandsworth, England

    @ThreeUKSupport Logged via online chat. Was originally offered a £5 compensation, which I rejected. Was passed onto second level technical support who have authorised effectively a month free on both my accounts. Had a missed call 24th Dec but nothing since

  • Taimsss Taimour (@Taimsss) reported from Camberwell, England

    @EE been a loyal customer for many years with multiple lines.... time for an upgrade think its time to move to @ThreeUK! As @ThreeUK are offering me a better deal for £17 cheaper. Your customer service agent response was "Okay, Cool!" #poorservice #

  • jasonford1988 Jason Ford (@jasonford1988) reported from Kingston upon Thames, England

    @Mumma_haley35 @virginmedia Sounds that way. Unfortunately @ThreeUK seem to be having issues in KT2 as well, so even my 4G isn’t working very well on my phone. Telco needs to move into the modern world of customer service, maybe @Ofcom need to change their regulations.

  • aanteater_ Aanteater_ (@aanteater_) reported from Kingston upon Thames, England

    @miserablekings @three @ThreeUK @ThreeUKSupport I literally don’t even know what to do about this. And yet, out goes the money from my account for a service I’m NOT GETTING. @ThreeUK

  • davidmoritz David Moritz (@davidmoritz) reported from Camberwell, England

    Well your customer service is like your service @ThreeUK. I’m off to @ee

  • BIGrsJ JMP 🇬🇧 (@BIGrsJ) reported from Eltham, England

    @ThreeUK Constantly switching between 3G & 4G to get service....... Don’t ask for a postcode it’s shit everywhere.

  • VickyPukis Vicks That Foreign (@VickyPukis) reported from London, England

    Get back to London and my phone signal is worse than being in Paris. @ThreeUK sort your shit out!

  • wallisday Wallis Day (@wallisday) reported from Lambeth, England

    @ThreeUK need someone to call me ASAP about your utter shit customer service before I cut mine and my family’s contracts immeadiately

  • wallisday Wallis Day (@wallisday) reported from Lambeth, England

    @ThreeUK need someone to call me ASAP about your utter shit customer service because I cut mine and my family’s contracts immeadiately

  • wallisday Wallis Day (@wallisday) reported from Lambeth, England

    No like I’m actually mad. Why are @ThreeUK sooooo shit. Someone recommend a good network provider in the UK - including home internet etc please.

  • ARussell_11 Alex Russell (@ARussell_11) reported from Camberwell, England

    @ThreeUKSupport I have a problem across half of London. Shambles to be honest

  • Nomaan00 Nomaan Ali (@Nomaan00) reported from Wandsworth, England

    @ThreeUKSupport I ain't asking you for Santa's post code...Yes, it is your crap service. My post code is KT12RF. Now dont start sucking it like a popsicle, do something about it.

  • jamesdevonport James (@jamesdevonport) reported from Lambeth, England

    @ThreeUK Your network now total garbage and never works. I’m off 🖕

  • miserablekings Miserable Kingston (@miserablekings) reported from Kingston upon Thames, England

    @ThreeUKSupport @aanteater_ I’ll be doing the same. The service is abysmal in this area. Today it’s unusable, again. Generic promises of 5G are irrelevant when the basics are broken.

  • StreetCube StreetCube (@StreetCube) reported from Kingston upon Thames, England

    @IfIKnewThen @Tell2k @ThreeUK The point is, is that it’s Virgin Media’s obligation to keep their fee-paying clients informed with truth and transparency. Anything less is an insult. Accidents happen, (as with the fibre optic ****-up) but lying, misleading and manipulating is utterly deplorable, #leavevirgin

  • miserablekings Miserable Kingston (@miserablekings) reported from Kingston upon Thames, England

    @cokernutts @ThreeUKSupport Lol switch to 3G. Btw most modern iPhones don’t even allow that button to work any more. But you’d know that as a mobile network operator, right...

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • Daniell26257722 Danielle_Long🦋 (@Daniell26257722) reported

    @ThreeUK You are the worst company I think I have ever been with!! First off you mess up all my bills now you've messed up my data! I was in the queue for a live chat position 24 got all the way to my turn and boom you put me straight back up to 24?

  • colin_stt Colin Stevenson (@colin_stt) reported

    @ThreeUKSupport since friday but tech support suggested change a few settings from 4g to 3g as a temp fix which got netflix working again yay., maybe its the weather messing things up as ours relies on a sim card could do with 4g working again though

  • naznats Nas (@naznats) reported

    @ThreeUKSupport My phone doesn’t always tell me when I’m receiving text messages, I do receive them but I don’t get notifications for them, I have to actually check my messages to see if people have replied etc. Also, people find it hard getting through to my phone. It never has signal.

  • hindddd1983 CL (@hindddd1983) reported

    I'm having troubles connecting to any kind of support live chat ... Are you having problems? I have issues with my new phone @ThreeUKSupport

  • nh_sfan NHSfan (@nh_sfan) reported

    Anyone thinking of joint @ThreeUK please avoid, no network , no assistance

  • dazwil812 Daz (@dazwil812) reported

    @ThreeUKSupport It’s been going on since the beginning of december yet I’ve been redirected to online chat (which was of no help). I’m paying for a service I’m not receiving. I’ll head onto the online chat shortly.

  • pd4wson Paul Dawson® (@pd4wson) reported

    @ThreeUKSupport Still down. And no response 😢. Three mobile in the same household thankfully still working, HomeFi is not

  • Dlrou812 Matthew Speddings (@Dlrou812) reported

    @ThreeUKSupport I’m on a cube for my home wifi through Three. Been plummeting to almost nothing for a week or more. Worst through the day. Seems to have moments in the mornings and evenings. Living at working from home so not good.

  • s_g8 Stevey G (@s_g8) reported

    @ThreeUKSupport About time you acknowledged the issues! Only been about 1 year!!!!!

  • TonyWBAGreen Tony Green (@TonyWBAGreen) reported

    @ThreeUKSupport Yes however there was nothing to mention the issue on your network status page. I wasted 30 mins waiting for an advisor when an update on the website would of been a 10 second job