3 (Three) Outage Report in Kenley, Greater London, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Kenley, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Kenley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (54%)
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Phone (18%)
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Total Blackout (17%)
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Wi-fi (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Kenley, Greater London, England
The most recent 3 (Three) outage reports came from the following cities: Southwark, London, City of Westminster, Hounslow, Croydon, Merton, Redhill, Wallington, Epsom, Wandsworth, Bookham, Fulham, Hammersmith, Kingston upon Thames and Twickenham.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Phone | ||
| Internet | ||
| Internet | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Kenley, England
Latest outage, problems and issue reports in Kenley and nearby locations:
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Gerry White SEO geek
(@dergal) reported
from
Redhill, England
@ThreeUK I seriously would raise this as an issue
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James Todd
(@MrJGTodd) reported
from
London, England
@Riggers_23 @ThreeUKSupport My 5G router is dead in London, there's a queue just to look at the service status page and they don't seem to be acknowledging this might be a problem...
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Matty
(@Hempomatt) reported
from
Croydon, England
Would defo not recommend @ThreeUK Lucky to get signal in most places. They told me Croydon was good and I have 1 or 2 bars everywhere
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James Todd
(@MrJGTodd) reported
from
London, England
@magicalmouse @ThreeUKSupport @proudly_ed My 5G router refuses to connect to the internet in London and there's a queue to visit your service status webpage (which says there's no issue) - are you sure you're not aware of anything?!
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James Todd
(@MrJGTodd) reported
from
London, England
@ThreeUKSupport loads of people are tweeting at the same time that your network is down in various locations and you need to queue to visit the service status page. Can you confirm if there's a nationwide outage? Its looking silly that you're denying it.
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Darren Handley
(@DarrenHandley8) reported
from
Hammersmith, England
@alexxweller @ThreeUK I have used O2 for years decent service and prices
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Matty
(@Hempomatt) reported
from
Wandsworth, England
I wish @ThreeUK would have told me they have terrible coverage in Clapham
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Grant Nichols
(@granty3333) reported
from
Bromley, England
Quite unbelievably bad customer service from @ThreeUK tonight .. I’ve been a customer , a big customer to the tune of £1000s over at least 15 years and because I can’t remember one word , They can’t verify me ! Disgraceful
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Walter Daly-Smith
(@WalterDalySmit1) reported
from
Camberwell, England
Still waiting for @ThreeUK to produce an E Sim so I can use my Apple Watch that I bought in may 2021. Avoid three network they are ****
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James Todd
(@MrJGTodd) reported
from
London, England
@ThreeUKSupport @DavieC82 Can you stop wasting our time with device restarts, it's clearly a major outage...
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Matty
(@Hempomatt) reported
from
Croydon, England
Why do you @ThreeUK tell there was good network coverage in Croydon ???
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Nicholas Tredrea
(@nicktredrea) reported
from
Bromley, England
@ThreeUKSupport can you ease provide me with a email address to make a complaint/get support? A 3 store has used fraudulent information to set me up with extra 3 accounts without me knowing it seems. I can't even access these accounts as they've used incorrect DOB and postcodes.
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Martin 'Snazzy' Cox
(@MartinCox0155) reported
from
Croydon, England
@ThreeUKSupport Hi I'm trying to send a text from Croydon UK, to a British friend who is currently in Dublin. I'm being informed it's not being sent. How do I find what the issue is?
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Mark
(@edwarrditis) reported
from
Hounslow, England
Hello @ThreeUKSupport it’s been more than a week and I have not able to use my data. Checked the network status checker on your website and it says that there’s an issue. I would like to know if when the services will be fixed? It’s been more than a week now here in Isleworth
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Walter Daly-Smith
(@WalterDalySmit1) reported
from
Camberwell, England
I’ve had enough of @threeuk **** signal
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Shane Andrews MBE
(@gingio) reported
from
London, England
@ThreeUKSupport I’m not giving that publicly - just trying to help you and @brattandeaf out.
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Rahel Bailie takes content operations seriously
(@rahelab) reported
from
Camberwell, England
Hey, @ThreeUK why are you sending me a message saying that you will charge my account in an hour for roaming WHEN I AM BACK IN THE UK?? Such bad UX...do I need to call you to cancel? Because the link doesn't lead anywhere useful!!!!!!!!
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Martin 'Snazzy' Cox
(@MartinCox0155) reported
from
Croydon, England
@ThreeUKSupport Okay sent me a text, which was successful. Seems the issue is either in Ireland, or my friend's phone. Thank you for your help.
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Venkatesh Naidu
(@s_0_u_l) reported
from
Hounslow, England
@ThreeUK do you have a complaints telephone number please? Your CS staff have been incredibly poor lately. I am not going call and waste another 30 minutes of my life talking to someone who doesn’t know what THEY are talking about. #three
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jac
(@JackieWarner13) reported
from
Lambeth, England
Paid $64AUD for my sister & i to have data in UK/EU on holiday with @PrepaidMs we get @ThreeUK but the data doesn't work at all. Not helpful when you haven't been to the place before & don't know where you're going & have no data/maps hotel wifi works but what about outside that.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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John Reynolds
(@sillypaka) reported
@ThreeUKSupport Thanks. The problem is after using #31# that prefix is not remembered in the recent calls list and you have to redial the whole number
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John Mahon
(@Johnny_Mahon) reported
@ThreeUKSupport Hi Kim, tried on two different devices. Same issue.
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Gabi
(@Gabi_Kaur) reported
@ThreeUKSupport 3 sent a text to choose a new plan, I did this + got a letter saying I am on another plan of a higher charge. Then as I rarely use 3 app, can't log on as the password rest don't work, then the 3 CS won't help as I can't recall my password, by this time my 14 days is over. :(
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John Reynolds
(@sillypaka) reported
@ThreeUKSupport Hi, Yes, I have to make check in and chat support calls and often have to call back a second or third time. On my Vodafone sim, 141 is supported but on 3 I have fiddle around in every call
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Sparky
(@sparkylev) reported
@ThreeUKSupport Having to pay for data passport in Spain, can use data even though I have plenty left. Customer service people in chat just dissappear when they can't sort it
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Lara Parizotto 🇧🇷🇬🇧🇪🇺
(@LaraCParizotto) reported
@ThreeUKSupport W4 and W12 area. I've complained in the chat over 10 times and no solutions. My grandmother on the same plan is having the same problems. No improvements made since. Want to leave but told I have to pay a fee. I'm not getting any service for what I am paying
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Rebecca McKeever
(@Rebeccapedia) reported
@ThreeUKSupport please help me, I signed up for the 4G broadband but the connection is awful, can't stream on it, constantly pauses, my TV works better if I hotspot my @VodafoneUK phone 🙄
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Kloud Kitt
(@KloudKitt) reported
@ThreeUKSupport I am still automatically logged in from my phone when connected to 4G. However the issues I'm experiencing come from trying to log in whilst on wifi or another device. The 2FA system that has been implemented does not work as the "enter" button is greyed out.
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Sparky
(@sparkylev) reported
@ThreeUKSupport Having to pay for dat passport in Spain, can use data even though I have plenty left. Custkmer service people in chat just dissappear when they cantvsirtbit
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Shabzsh
(@Shabzsh1) reported
@ThreeUKSupport I am done explaining. It's all of bedford as of yet. I have changed sims, I have received and activated new sim. I tried another sim in the phone too.. sim and phone both are not an issue. Issue is the network.