3 (Three) Outage Report in Kenley, Greater London, England
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Kenley, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Kenley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 03: Problems at 3 (Three)
3 (Three) is having issues since 03:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (55%)
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Phone (19%)
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Total Blackout (15%)
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Wi-fi (9%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Kenley, Greater London, England
The most recent 3 (Three) outage reports came from the following cities: London, Croydon, Wandsworth, Hammersmith, Southwark, City of Westminster, Hounslow, Merton, Redhill, Wallington, Epsom, Bookham and Fulham.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Phone | ||
| Total Blackout | ||
| Phone | ||
| Internet | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Kenley, England
Latest outage, problems and issue reports in Kenley and nearby locations:
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Benoit Berthe Siward
(@TheSiward) reported
from
Lambeth, England
@ThreeUKSupport Yes I did and it really didn’t help much: the connection for videos or apps that I am using was still very bad. I am paying a monthly fee to get unlimited internet with @ThreeUK , I have a full connection (4 Bars) and no internet. That’s a scam!
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Gary/Gawy
(@MrSouthLondon) reported
from
Bromley, England
@LukeChels @ThreeUK I hope you find a service which works for you
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Sam Skinner
(@SHPETeacher13) reported
from
Hammersmith, England
@ThreeUK You’re unable to block a stolen phone... your website is not secure. My friend is having a great deal of difficulty getting answers and support. @Ofcom
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Erminia Colucci
(@ErminiaColucci) reported
from
London, England
@ThreeUKSupport It wasn't that simple getting in touch with you as 333 doesn't work on the weekend.I texted 7726 to report the fraud and just an automated message thanking me.
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LYF
(@loraineff) reported
from
London, England
@ThreeUKSupport I did this all earlier with your customer support and was told I had two choices, wait until 09/21 or buy out my contract. Sooo again paying for something that doesn’t work.
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Carmen Williams
(@CarmenW16954852) reported
from
Wandsworth, England
@ThreeUK 3 Tree is being so rubbish every time I go out I don’t have network coverage. It’s a completely nightmare
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Kieran
(@kieranhistweets) reported
from
Croydon, England
Consistently terrible customer service and support from @ThreeUK @ThreeUKSupport
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Christopher Golds
(@chrisgolds) reported
from
Lambeth, England
@tonyprod77 @jimwaterson @marcio_delgado @SkyUK @ThreeUK @EE and never looked back. @ThreeUK was so poor I could sometimes barely send a tweet due to lack of signal. 🙄
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James Street
(@JamesPhizKFC) reported
from
Kingston upon Thames, England
@ThreeUKSupport how can I pay my bill ! Been trying to use app but not working and all the online stuff I’ve been advised to do don’t work either !
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alittlePsYco
(@andrelereveur) reported
from
Hammersmith, England
@ThreeUK it is absurd to pay for such an expensive service and still not having the proper return is unacceptable. I want to cancel my plan. I really do. Been having issues since NOVEMBER
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Gary/Gawy
(@MrSouthLondon) reported
from
Bromley, England
@Simonfp21 @ThreeUK I haven’t had one of those in such a long time, but then I’m never out early enough to get a McDonald’s breakfast anymore, so
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Ben Murray
(@Ben_Murray) reported
from
London, England
Shocking service from @ThreeUK. Online chat function was ace when trying to sell me something (a mobile broadband router to enable me to work from home before broadband is installed) and was assured it would be able to stream. Now using it, it can't. Can't just about load pages.
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Gary/Gawy
(@MrSouthLondon) reported
from
Bromley, England
@LukeChels @ThreeUK I’ve never had a problem with Three myself, I used to be with them a number of years ago and always found them reliable
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Sam Skinner
(@SHPETeacher13) reported
from
Hammersmith, England
@ThreeUK your service is currently unable to block sims despite the fact a friends phone has been stolen. Thieves are continuing to use the phone and cause issues. Your website is also currently insecure. Please address these issues urgently. #threeUK
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Adiza Shardow 🇬🇭 🏴
(@adizadiva7) reported
from
Lambeth, England
Same here talk about bad timeline lol @ThreeUK
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Mark Harrison
(@snorkielondon) reported
from
Bromley, England
@ThreeUKSupport I can’t call or text. What an absolutely rubbish service I’m getting from 3!
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Gary/Gawy
(@MrSouthLondon) reported
from
Bromley, England
@BensBigTrip @ThreeUK I’m sorry you’ve had bad trouble with them
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🙈🍹Beatrice Formenton🇮🇹🇬🇧
(@beatriceforme) reported
from
London, England
@ThreeUKSupport Such a poor connection! So bad! Postcode SE4 thanks
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David Ratcliffe
(@Edrat77) reported
from
Lambeth, England
@ThreeUKSupport I had all the lights on the router. Devices showing as connected, Mac showed an IP address for connection, but there was no internet on any device. It resolved itself after about 10 minutes, the longest 10 minutes of my life! Seemed like the network dropped.
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Elena Larkin
(@ELarkin25) reported
from
Richmond, England
@ThreeUK Hi guys, I'm trying desperately to get in touch with you re my contract. The device isn't working and I don't have login details. Please help, #CustomerService
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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kayleigh white
(@Mum24DogsUK) reported
@ThreeUKSupport Tried that four times and it’s literally like talking to children. Conflicting messages, errors, and no understanding of my request. Lies all the time. I’ve sent images to DM. Will be going to another company because clearly an hour on chat today has achieved nothing!
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Rob
(@rob_belcher02) reported
@ThreeUK when are you guys gonna support Apple Watch cellular and visual voicemail! Your so far ahead in so many ways, but the lack of these 2 things really lets you down!
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Penny_Watcher 💙
(@Penny_Watcher) reported
@ThreeUKSupport Thanks for taking the time to reply, Ali. Paying an insurance premium for a policy on which a claim can’t be made seems wrong, but I completely understand this is outside Three’s control. I went elsewhere for insurance without issue.
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JR-J
(@JRJUK) reported
@ThreeUKSupport Hi there, Yes I do nor ally get 5G indoors. I'm now barely getting 3G, I've tried in a different phone and having the same issues.
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Joe And The Scot 🇺🇸🏴
(@JoeAndTheScot) reported
@sactotimbrown @ThreeUK I may have to pay them then write up a Small Clsims writ. I will certainly be taking them to the Ombudsman if they fail to provide me copies of phone calls to them, and calls made home. They have made more from payments than my once monthly call home.
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Jay the stock guy!
(@Jaythestockguy1) reported
@threeuk Basha saying 45 pounds is stolen by Three, bad luck customer!
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The ₿rian From Backstreet Boys Investment Trust
(@NoToFOMOinvest) reported
@ThreeUKSupport I have a £5 discount because there is no signal in my area. I have just upgraded my contract and have been told I will no longe receive my recurring discount. This makes NO sense because my phone is still on the same network
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Rita _2174
(@JessicaRitah) reported
@ThreeUKSupport PE2 5SQ but the issue happens in most areas that I happen not on a specific post code
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Casey Langley 💙
(@caseylangleyR22) reported
@ThreeUKSupport No they didn't tell me what it's set two I was charged 39 pounds, to have a Google text chat, I swiftly left that membership! Please can you help me with this issue. Thanx
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Jordparrott➰
(@jordieboi8) reported
@ThreeUKSupport Ah right, I do have a new sim at home and I’m travelling back today, is there anyway you can give me service for the day as I will need to be able to call?