3 (Three)

3 (Three) Outage Report in Kenley, Greater London, England

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Kenley, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Kenley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Kenley, Greater London, England 04/01/2026 07:20

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (56%)

    Internet (56%)

  2. Phone (19%)

    Phone (19%)

  3. Total Blackout (15%)

    Total Blackout (15%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Kenley, Greater London, England

The most recent 3 (Three) outage reports came from the following cities: London, Fulham, Hammersmith, Southwark, Hounslow, Wandsworth, City of Westminster, Mitcham, Epsom, Beckenham and Croydon.

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City Problem Type Report Time
United KingdomLondon Phone
United KingdomLondon TV
United KingdomLondon Internet
United KingdomFulham Internet
United KingdomHammersmith Internet
United KingdomLondon E-mail

Community Discussion

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3 (Three) Issues Reports Near Kenley, England

Latest outage, problems and issue reports in Kenley and nearby locations:

  • TerryMillsMD Terence Mills (@TerryMillsMD) reported from Bromley, England

    @ThreeUKSupport @ThreeUK I’ve had no 3G / 4g all day, what’s the issue?

  • wanderlaurst lauren (@wanderlaurst) reported from Wandsworth, England

    Absolutely ripped off by @ThreeUK for business. When I signed up, I asked for international calling - and it was never added to my account - but I had no way of knowing bc their business accounts don’t have online portals. We had to make a call to the US & got charged over £100.

  • Edmund_Tallack Edmund Tallack (@Edmund_Tallack) reported from Camberwell, England

    @ThreeUKSupport After refusing a reduced fee due to poor service (an admission that whatever I was paying for I wasn’t getting) I declined and insisted that the 5g internet is unreliable and inconsistent and was referred to a technical specialist. Still the problems remain.

  • thomasjmahoney1 Tom (@thomasjmahoney1) reported from Camberwell, England

    @ThreeUKSupport My phone signal/handset appears to be very poor wherever I go. People cannot seem to hear me at all. Please help. Thanks

  • Sburrin7 Sam Burrin (@Sburrin7) reported from Wandsworth, England

    @ThreeUKSupport Nope 👎 I’ll be ringing again today to try cancel for the third time really disappointed with the customer service and 5G service

  • Cigleris Peter Cigleris (@Cigleris) reported from Wandsworth, England

    Seems @ThreeUK is down, unable to make calls

  • BIGrsJ JMP 🇬🇧 (@BIGrsJ) reported from Eltham, England

    @ThreeUKSupport Mate I live & work in London ...... Signal is pathetic in most places. I’ve give up now, sick of being told there’s a fault, it’s my sim etc. Lads I work with on o2 & EE not having any issues at all.

  • neerajchawla22 neeraj chawla (@neerajchawla22) reported from Redhill, England

    @ThreeUKSupport i have been following from last one month and you support team tells new story every time. i can provide you the case ids and chat ids

  • guyarmitage Guy Armitage (@guyarmitage) reported from Lambeth, England

    . @ThreeUK do your agents have access to unencrypted passwords for your customers? One of them just asked for our password over the phone (which in itself is really bad practice) then on answering with a temporary password, said it wasn't what he had on record.

  • RanjanMallya Ranjan Mallya (@RanjanMallya) reported from Croydon, England

    @ThreeUK This is the twelfth time I am calling to resolve the problem. A problem which is due to the processing error at your end!

  • karlea45 karen (@karlea45) reported from Camberwell, England

    @ThreeUKSupport how long will your site be down please

  • DepravedAcid Depraved Acid (@DepravedAcid) reported from Hounslow, England

    @ThreeUK Your customer services are absolutely appalling. And to be posting invoices and have no online business portal or means of automatically emailing invoices to customers is unbelievable. This is the 21st century you know. #three#h3g#joke

  • RanjanMallya Ranjan Mallya (@RanjanMallya) reported from Croydon, England

    @ThreeUK I am connected to the billing team and the call is disconnected yet again. I am back on the music after dialling validating my details on the self service option. How poor can your service get?

  • Sburrin7 Sam Burrin (@Sburrin7) reported from Wandsworth, England

    Trying to Cancel my Three home broadband seems to be impossible two days of trying but always system problems funny that @ThreeUK

  • lens_wal Wal River Lens *waverley at the tower* (@lens_wal) reported from Camberwell, England

    I know when bad weather is coming by how **** @ThreeUK starts to become, poor signal,over priced network

  • RanjanMallya Ranjan Mallya (@RanjanMallya) reported from Croydon, England

    @ThreeUKSupport I was assured that the issue with my bill is under investigation and will be resolved. I called up today and got to know that there wasn’t enough information provided and the investigation couldn’t go ahead

  • R_J_B R_J_B_11 (@R_J_B) reported from London, England

    @ThreeUK Worse Network out there! Your customer service is a joke. Since I’ve joined had nothing but problems slow internet, poor coverage and when I’ve tried to get in contact with a manger just passed about and being fobbed off with poor excuses.

  • msemmyburrows E M M Y (@msemmyburrows) reported from Richmond, England

    @ThreeUK I don’t have access to My3 account, can someone help as I can’t access the live chat???

  • jadesharp1992 Jade Sharp 👩🏻‍🦯 (@jadesharp1992) reported from Hounslow, England

    @ThreeUKSupport Hi, who do I report bad upload speeds too on the threeuk network? In my area, tw27BP, the upload speeds are awful, facetime videos cut out all the time, people who I am talking too can't hear me. My wifi is down at the minute, so using mobile data

  • darriekylie Darren (@darriekylie) reported from Camberwell, England

    @TfL wow wow wow 4G service on the underground - couldn’t believe my eyes whilst travelling on Jubilee line - better service than overground on @ThreeUK ... thanks @TfL ... took calls in the tunnel... no more waiting or connect to WiFi to fire that late message off #stillamazed

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • CarmelaMalley Carmela Malley (@CarmelaMalley) reported

    @ThreeUK Not one of our android phones or Ipad received the emergency alert. Yes, all settings were set to receive the alert, and the phones are all 4g and 5g. Also, none were on aeroplane mode. Very disapointed with 3 mobile and british government. But, whats new!🙄

  • SuhailAmed Suhail Ahmed (مشوانی) (@SuhailAmed) reported

    I left @ThreeUK aftr 6 yrs wn a mngr suggested to leave, joined @Vodafone but honestly can't even browse or work, it is laterally like 1G, it used to be good but from last 3 weeks it is just annoying and ridiculous. Paying for service we are not receiving, 3 frnd and same with al

  • Vitalin59533569 vitabostan (@Vitalin59533569) reported

    @ThreeUK Honestly the worst service ever, I can’t wait for my contract to be over

  • jamesgardham James Gardham (@jamesgardham) reported

    @RejectedBook @ThreeUK @ThreeUKSupport All be the people I know that didn’t get it are on that network too - shows the test worked as it’s not been picked up by all

  • dave3263 Dave Newton (@dave3263) reported

    @Anne__Strachan @ThreeUK Four of us were here, me on EE and my phone sounded at 2.59, and three on the Three network and none of those sounded the alarm.

  • CraigMcKeeEdu Craig McKee (@CraigMcKeeEdu) reported

    @Bluesandwhites7 @CensoredHead I was being a but flippant but my wife and I are both on @ThreeUK and neither received the alert. I see this is explicitly mentioned on BBC so whether there was a network level issue there, I don't know. Exactly the reason you run a test though, isn't it?!

  • Browalalla Bron (@Browalalla) reported

    @ThreeUK No emergency alert for two phones on Three network in our house - one on a contract and one on Sim only no contract. I was looking forward to that!

  • adisaddlers_Ian Ian Whitehouse (@adisaddlers_Ian) reported from Stittenham, Scotland

    @Sandford_Police I’m with @ThreeUK and none of us got an alert. Does that mean all Three customers are dead meat. I know they’re a crap company but that’s still a bit harsh

  • rab1dkorndogg andy marsh (@rab1dkorndogg) reported

    @RW_OD @ThreeUK So a non emergency, emergency service. I doubt this would ever be used unless theres a war (like the old air raid sirens).. The testing failed terribly though.

  • yatesy60 Mark Yates (@yatesy60) reported

    @ThreeUK This is actually a good enough reason to ditch this rubbish network. When our lives could actually depend on a simple alert and they cannot get that right. No confidence in it actually working in a emergency, so I will be switching networks when the contract is up.