3 (Three)

3 (Three) Outage Report in Kenley, Greater London, England

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Kenley, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Kenley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Kenley, Greater London, England 03/02/2026 17:00

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Phone (19%)

    Phone (19%)

  3. Total Blackout (15%)

    Total Blackout (15%)

  4. Wi-fi (9%)

    Wi-fi (9%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Kenley, Greater London, England

The most recent 3 (Three) outage reports came from the following cities: Hammersmith, Southwark, City of Westminster, London, Croydon, Hounslow, Wandsworth, Merton, Redhill, Wallington, Epsom, Bookham and Fulham.

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City Problem Type Report Time
United KingdomHammersmith Internet
United KingdomSouthwark Internet
United KingdomSouthwark Phone
United KingdomCity of Westminster Internet
United KingdomSouthwark Phone
United KingdomLondon Internet

Community Discussion

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3 (Three) Issues Reports Near Kenley, England

Latest outage, problems and issue reports in Kenley and nearby locations:

  • AmandaO100 MissA.O (@AmandaO100) reported from Lambeth, England

    @ThreeUK Your Voicemail services are not working! Please can this be resolved ASAP! I have spoken to 3 different people about it!

  • lens_wal Wal River Lens *waverley at the tower* (@lens_wal) reported from Camberwell, England

    @ThreeUK can you get your fraud team to get in touch NOW!!!! Your customer service on the phone are useless!!! I want a manager to call me Now! **** service

  • Ranger777Thames Thames Ranger777 (@Ranger777Thames) reported from Camberwell, England

    @BillcabbyCutts @ThreeUK It’s terrible! They had to reimburse my partner. She was charged for devices she didn’t have £1600!!!! Defo changing companies after this

  • donmorgan007 Don Morgan (@donmorgan007) reported from Leatherhead, England

    @ThreeUKSupport Still absolutely no use whatsoever. No customer service. No help. Your own systems are now down. The latest excuse. 4 months of you taking money & providing zero service. Basically a scam.

  • PanxoSmart PanxoSmart (@PanxoSmart) reported from Camberwell, England

    @ThreeUKSupport I raised a complaint, and been trying to sort things out since the 15th of Feb 2021. But now they are avoiding me and hanging up on me. They were two devices iPhone 11 Pro Max 256gb I upgraded no upfront cost LY, and an iPhone 12 mini this year, with an upfront cost of £29.

  • PanxoSmart PanxoSmart (@PanxoSmart) reported from Camberwell, England

    @ThreeUKSupport They promised they will refunded me the full amount paid for the handsets, even though the iPhone 11 Pro Max was acquired LY. I been trying to contact the complaint department and they say this won’t happen, I requested then for the handset iPhone 11 Pro Max to be sent back!

  • chrishampson Chris Hampson (@chrishampson) reported from Richmond, England

    @ThreeUKSupport There is a cooling off period for cancelling contracts made in store (14 days from activation) but if not stores are open to cancel then how can this be done? Cancelling because I no longer require the free data roaming in Brazil as all U.K. flights to Brazil are now cancelled.

  • lens_wal Wal River Lens *waverley at the tower* (@lens_wal) reported from Camberwell, England

    £280 been taken from my partners account this morning from @ThreeUK for fraudulent phones in her name! Being told by some robot in Mumbai that there is nothing he can do and there is no manager in the UK we can talk to. So unhelpful! I WANT ACTION NOW OR SO W CANCEL 6 contracts

  • donmorgan007 Don Morgan (@donmorgan007) reported from Leatherhead, England

    @ThreeUKSupport How do I msg you so that not everyone can see. All of the info will be linked to my account. Nothing to do with a new phone. It’s one under warranty not working for nearly 4 months & now you avoiding paying for the Apple store replacement. All you do is take my money each month.

  • xiaqua_shiyeon Xiaqua-Shiyeon (@xiaqua_shiyeon) reported from Lambeth, England

    @virginmedia trying to be smart. By giving **** broadband coverage & expecting people to pay for it. Thanks for the Subpar service & you too @ThreeUK .

  • chrishampson Chris Hampson (@chrishampson) reported from Wandsworth, England

    @ThreeUKSupport I wish to cancel my SIM only contract within the cooling off period. Called Three and told can only it do in-store as contract taken out in store. All stores closed because of U.K. lockdown. How can I resolve pls?

  • owodeone Olanrewaju Owode ❁ (@owodeone) reported from Croydon, England

    @ThreeUK you've been owing me £79 close to a month now. I've called your support team without resolution. Moving to three was a mistake, should have tried @EE

  • PanxoSmart PanxoSmart (@PanxoSmart) reported from Camberwell, England

    @ThreeUKSupport Yes I was with three mobile for over 4 Years, and have been presenting issued not only with the service but with my bills. I have been over charge and decided to cancelled my two contracts with you guys. I was promised that once I returned the two handsets I will get a refund!

  • HoraceMighty MightyHorace (@HoraceMighty) reported from Lambeth, England

    @ThreeUK seems your mobile service is down yet again in our area rendering our Home broadband worthless. As this went down at 01:03 this morning, do we have an ETA on restoration of service?

  • callum_gx Callum 🏳️‍🌈⭐️ (@callum_gx) reported from London, England

    Whats up with @ThreeUK in my area? Wifi been so bad these last 2 weeks 😔 @ThreeUKSupport

  • PaxtonRoadUpper Paxton Road 180🎯 (@PaxtonRoadUpper) reported from Wandsworth, England

    @ThreeUK please can someone get in contact please rather than you customer service team saying conflicting things every day and hanging up before the problem can get resolved? Thanks

  • donmorgan007 Don Morgan (@donmorgan007) reported from Leatherhead, England

    @ThreeUK - been trying to get resolution to a relatively simple issue for 3-4. Months. No mobile service. No handset. You are happy to keep taking my money & provide no help. Web chat & call centre totally useless. How do I contact a grown up with some authority & sense?

  • donmorgan007 Don Morgan (@donmorgan007) reported from Leatherhead, England

    @ThreeUKSupport But you haven’t helped solve the problem at all.

  • jadesharp1992 Jade Sharp (@jadesharp1992) reported from Richmond, England

    @ItsJustTamsin @ThreeUK Omg, that's terrible! their customer service is terrible, they hang up on you all the time! Switched to EE, best decision ever, and they have customer service in the UK.

  • jadesharp1992 Jade Sharp (@jadesharp1992) reported from Hounslow, England

    @tower_cell @ThreeUKSupport Apparently they have planning applications for 5G in the Twickenham and Richmond area, but they keep being rejected which is a shame. Fingers crossed though! Their speeds round me are not great, about 10mb down and 2mb up.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • kimihair kim (@kimihair) reported

    @ThreeUKSupport spoke with you online support over 3 hours ago to get my bills and was told they would be spent within two. Where are they?

  • SabszSoundsz sabs (@SabszSoundsz) reported

    @ThreeUKSupport Ok. Have you reported the issue with your phone lines?

  • wpaddypaterson Paddy (@wpaddypaterson) reported

    @FlashySillah @amandaadagreat @ThreeUK switch to Vodafone like I did. Unlimited data for a reasonable price. So much quicker than Three and none of those weird moments where it shows full bars but no service.

  • Ayeaye4real Aisha (@Ayeaye4real) reported

    Been calling for an hour. Had to get my phone data on to reach you via Twitter. @ThreeUK my work and my studies are getting disrupted because of this. Please help.

  • GetMeAManager Karen is Correct (@GetMeAManager) reported

    @digitalkitten @ThreeUK You can't upgrade to 5G. If your phone is 5g ready, you can use the 5g network if you're in an area that covers it. You pay for 3g only on any network.

  • silvainds_ I N D Y (@silvainds_) reported

    @FlashySillah @ThreeUK THE worst.

  • kelly4876 kelly4876 (@kelly4876) reported

    @ThreeUKSupport Mark I am happy to discuss this with someone who can really help if they need my contact number I am happy to DM it over

  • SabszSoundsz sabs (@SabszSoundsz) reported

    So so so so so glad I stayed with @EE because @ThreeUK customer service is ABYSMAL

  • kelly4876 kelly4876 (@kelly4876) reported

    @ThreeUKSupport Absolutely not. I was told they can reduce my monthly payments but still have no service. Now they are threatening court action as I refuse to pay for a service not provided.

  • livaskew_ Liv Askew (@livaskew_) reported

    would NOT recommend @ThreeUK to my worst enemy. Worst customer service I’ve ever experienced