3 (Three) outages and service status in Kenley, England

Problems in the last 24 hours in Kenley, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Kenley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

• Internet (55%)
• Phone (19%)
• Total Blackout (15%)
• Wi-fi (8%)
• E-mail (2%)
• TV (1%)

Live Outage Map Near Kenley, England

The most recent 3 (Three) outage reports came from the following cities: Croydon, Teddington, Hammersmith, City of Westminster, Southwark, Fulham, Hounslow, Wandsworth, Mitcham, Epsom, and Beckenham.

City	Problem Type	Report Time
Croydon	Wi-fi	17 hours ago
Teddington	Internet	1 day ago
Hammersmith	Internet	3 days ago
City of Westminster	Internet	6 days ago
Southwark	Internet	7 days ago
Croydon	Internet	7 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports Near Kenley, England

Latest outage, problems and issue reports in Kenley and nearby locations:

• 
  Carmen Williams (@CarmenW16954852) reported 1 minute ago from Wandsworth, England

  @ThreeUK 3 Tree is being so rubbish every time I go out I don’t have network coverage. It’s a completely nightmare

• 
  Roses Finds (@Roses_Finds) reported 12 minutes ago from Wandsworth, England

  @ThreeUK I will be contacting the ombudsman about the disgraceful lack of customer service! I can’t cancel my contract because you can solve and refund the over payments you have taken from my bank account

• 
  Andrew Pines (@AndrewRPines) reported 15 minutes ago from Camberwell, England

  @ThreeUK help. My 5g Broadland is off. Your call centres closed and your app asking for mobile no I don't have.

• 
  chris crowley (@SW19lunchie) reported 17 minutes ago from Merton, England

  Still no phone delivered, no advice and impossible to contact @ThreeUK as live chat continues to be down - oh but they’re charging me anyway #mobile #CustomerService #CustomerExperience

• 
  Nickle Arse (@Brunts1980) reported 18 minutes ago from Lambeth, England

  @Three_Is_Broken @ThreeUK I left @ThreeUK during contract for no charge. Keep pushing them, especially when they ask if your issue has been resolved. Keep saying no! Best move i ever made!

• 
  James Barnham (@JWBarnham) reported 19 minutes ago from Wandsworth, England

  @ThreeUK need to speak to someone about our 5g hub working intermittently but I can’t find any way via any of your sites or apps. Please help.

• 
  James Barnham (@JWBarnham) reported 21 minutes ago from Wandsworth, England

  @ThreeUKSupport We have done all the usual potential fixes: moving it about, playing with settings, ensuring nothing is interfering with the signal etc etc. Your tech team isn’t calling back when they say they will. I have half a mind to throw the thing at a brick wall.

• 
  𝐀𝐥𝐞𝐱 (@alessandrolnd) reported 23 minutes ago from Hammersmith, England

  ...Is problems. Surely this is a breach of contract, considering you are ot providing the service I am paying for? Try invest more on training your customer service staff! @ThreeUK @ThreeUKSupport

• 
  𝐀𝐥𝐞𝐱 (@alessandrolnd) reported 28 minutes ago from Hammersmith, England

  Thank you @ThreeUK @ThreeUKSupport far always being unprofessional and disrespectful on your chats. Not even to mention the 1hr long waiting on the customer service call than never gets answered. I was tricked in a contract and promised no network issues and all i experience...

• 
  Nick 235 (@music235) reported 30 minutes ago from Brentford, England

  @kl_coop @virginmedia Yes mine is down as well and I can’t even get on the network status page to register a fault... even my @ThreeUK connection seems to be lagging

• 
  Roses Finds (@Roses_Finds) reported 30 minutes ago from Wandsworth, England

  Absolutely sick and tired of @ThreeUK no consistent network for a year. Over charging me on boosters that should’ve been removed 6 month ago. Having to stop my direct debit as none of the staff was able to sort this for over a month, being refused to speak to a manager 1/2

• 
  Griffy 🏳️‍🌈What fresh hell is this? (@seaniegriff) reported 32 minutes ago from Camberwell, England

  @ThreeUKSupport I cancelled my SIM order with you a few weeks as the SIM never arrived - and your customer service responding to that episode was pretty dire. Now you’ve sent me a bill for £5.33 with no explanation. This is vexing. Can you help?

• 
  ColinG 🇬🇧 (@GilhamColin) reported 32 minutes ago from Bexleyheath, England

  @DjSimonmatthews @Goose1167 @SMARTYMobileUK Can only be a good thing, @ThreeUK's customer service is Sh1te. I have first hand experience. Twice.

• 
  Sam Burrin (@Sburrin7) reported 33 minutes ago from Wandsworth, England

  Still no 5G in tooting what’s going on @ThreeUK it’s not exactly cheap and it’s been slow for weeks.

• 
  Roses Finds (@Roses_Finds) reported 42 minutes ago from Wandsworth, England

  @ThreeUKSupport My other utilities have manage to help successfully just you three! you are asking me to spend even more time trying to sort something you could easily arrange as part of the money I pay! I have other obligations than to spend my time checking in on three.

• 
  Roses Finds (@Roses_Finds) reported 43 minutes ago from Wandsworth, England

  Now I being told to wait another two days for a PUK code so no phone for 4 days! This is a shambles for a customer who has paid on time every time their over priced tariff!! @threeuk this is unacceptable! I’ve already put in a complaint with the ombudsman- absolute disgrace

• 
  Craigy B (@CraigyBEsq) reported 46 minutes ago from Wandsworth, England

  @Victoria__Wai @virginmedia @ThreeUK @SkyUK Yes I was with BT at my last house but when moved no phone line and as under lockdown no engineer could come so had to go Virgin but last 5 weeks...apparently fibre but speed is appalling and then today! Never again

• 
  alittlePsYco (@andrelereveur) reported 47 minutes ago from Hammersmith, England

  @ThreeUK it is absurd to pay for such an expensive service and still not having the proper return is unacceptable. I want to cancel my plan. I really do. Been having issues since NOVEMBER

• 
  Rob ‘Mr Vee’ Vary (@RobVary) reported 47 minutes ago from Croydon, England

  @ThreeUKSupport I have a mobile data sim for my son that expires on 4th June . I have tried to cancel it but I am told I need to give 30days notice . Why was the letter not sent out 30days before the end of my contract . 😔

• 
  Elena Larkin (@ELarkin25) reported 52 minutes ago from Richmond, England

  @ThreeUK Hi guys, I'm trying desperately to get in touch with you re my contract. The device isn't working and I don't have login details. Please help, #CustomerService

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Sarah H (@SarahHo45602922) reported 8 minutes ago

  Three are inept. We called to cancel, request was ignored. Called again to see why we’re being charged, they would get back to us in 3 days, heard nothing, called again, heard nothing, put in a compliant heard NOTHING. Yet they are still charging us. @ThreeUK @ThreeUKSupport

• 
  Fernando Partridge (@FernandoPartri8) reported 11 minutes ago

  @ThreeUKSupport please sort out for 5g in CH3 5RW. Zero point in having your 5g wifi if there is no 5g signal

• 
  Justin Arnold (@JustinArnold_UK) reported 14 minutes ago

  @ThreeUKSupport I have been trying to make a purchase from your website, but keep seeing the message that your entire service is down for essential maintenance. How much longer will I need to wait before buying something from Three?

• 
  𝔸𝕕𝕒𝕞 ℕ𝕒𝕘𝕚𝕓 (@adam_nagib) reported 16 minutes ago

  @ThreeUKSupport Hi I am unable to view my April bill which should have generated on the 02/04/23. Keeps saying sorry there is a problem, we are working on this. This is via the website and also via the 3 app. Please help.

• 
  Dami  (@Dami1190) reported 16 minutes ago

  Back to @ThreeUK signal so much better

• 
  Michael Williamson (@michaeljw_97) reported 19 minutes ago

  @ThreeUKSupport Been happening for a while now but with it only being £20 i never bothered to get it sorted. I know i should have.

• 
  sam connor (@sam_connor1997) reported 20 minutes ago

  @ThreeUK trying to call your customer services (open from 8am) to be told they're closed. Had so many issues since joining a week ago this is very poor service! Someone contact me please.

• 
  Andy Cloquet (@andycloquet) reported 21 minutes ago

  Utterly crackpot! @ThreeUK @ThreeUKSupport staff in-store have a Chat system waiting in a queue: they can’t use a phone (remember this is a phone service provider) to speak to a dedicated support team. It’s a blind use of modern technology creating deep problems all round!

• 
  Michael Williamson (@michaeljw_97) reported 22 minutes ago

  @ThreeUKSupport I go on the sign in / register link at the top, put the number in, and then it askes for my password. I type it in and then it takes ages to load and then comes up with the message.

• 
  SIMON MAROULIS (@simonmaroulis) reported 24 minutes ago

  @sabphotos69 @O2 I moved from @ThreeUK for the same reason but they didn't mess me around I called 02 nearly a year ago complaining about signal they say it will be OK it's just a mast never worked constantly anywhere I go with it.