3 (Three) Outage Report in Kenley, Greater London, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Kenley, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Kenley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (51%)
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Phone (21%)
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Total Blackout (19%)
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Wi-fi (7%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Kenley, Greater London, England
The most recent 3 (Three) outage reports came from the following cities: Hammersmith, City of Westminster, London, Epsom, Croydon, Kingston upon Thames, Twickenham, Southwark, Caterham, Reigate, Woolwich, Wandsworth, Hounslow, Redhill and Morden.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Phone | ||
| Wi-fi | ||
| Internet | ||
| Total Blackout | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Kenley, England
Latest outage, problems and issue reports in Kenley and nearby locations:
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Tom
(@thomasjmahoney1) reported
from
Camberwell, England
@ThreeUKSupport My phone signal/handset appears to be very poor wherever I go. People cannot seem to hear me at all. Please help. Thanks
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Yémisi
(@IAmYemisi) reported
from
Bromley, England
My mum received a phone upgrade with Three last month. She now has a Samsung A51. From day 1 her phone always cuts off during phone calls. We asked three for a replacement and was told no! Why give my mum a defective phone and not help replace it !?!? @ThreeUK @SamsungHelpUK
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Terence Mills
(@TerryMillsMD) reported
from
Bromley, England
@ThreeUKSupport @ThreeUK I’ve had no 3G / 4g all day, what’s the issue?
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Chris Perrin
(@CIPerrin) reported
from
Camberwell, England
@SkyUK Internet down in SE22 for 4 hours. Your site says there is an issue locally? Any update?? @ThreeUK 4g and 5g constantly dropping out in the area too??
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Sam Burrin
(@Sburrin7) reported
from
Wandsworth, England
@ThreeUKSupport Nope 👎 I’ll be ringing again today to try cancel for the third time really disappointed with the customer service and 5G service
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Yémisi
(@IAmYemisi) reported
from
Bromley, England
@ThreeUKSupport To do a manufacturing reboot. We did this twice. We tried with a different sim card and still have the same issue
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lauren
(@wanderlaurst) reported
from
Wandsworth, England
Absolutely ripped off by @ThreeUK for business. When I signed up, I asked for international calling - and it was never added to my account - but I had no way of knowing bc their business accounts don’t have online portals. We had to make a call to the US & got charged over £100.
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JMP 🇬🇧
(@BIGrsJ) reported
from
Eltham, England
@ThreeUKSupport Mate I live & work in London ...... Signal is pathetic in most places. I’ve give up now, sick of being told there’s a fault, it’s my sim etc. Lads I work with on o2 & EE not having any issues at all.
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Depraved Acid
(@DepravedAcid) reported
from
Hounslow, England
@ThreeUK Your customer services are absolutely appalling. And to be posting invoices and have no online business portal or means of automatically emailing invoices to customers is unbelievable. This is the 21st century you know. #three#h3g#joke
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R_J_B_11
(@R_J_B) reported
from
London, England
@ThreeUK Worse Network out there! Your customer service is a joke. Since I’ve joined had nothing but problems slow internet, poor coverage and when I’ve tried to get in contact with a manger just passed about and being fobbed off with poor excuses.
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Wal River Lens *waverley at the tower*
(@lens_wal) reported
from
Camberwell, England
I know when bad weather is coming by how **** @ThreeUK starts to become, poor signal,over priced network
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karen
(@karlea45) reported
from
Camberwell, England
@ThreeUKSupport how long will your site be down please
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E M M Y
(@msemmyburrows) reported
from
Richmond, England
@ThreeUK I don’t have access to My3 account, can someone help as I can’t access the live chat???
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neeraj chawla
(@neerajchawla22) reported
from
Redhill, England
@ThreeUKSupport i have been following from last one month and you support team tells new story every time. i can provide you the case ids and chat ids
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Jade Sharp 👩🏻🦯
(@jadesharp1992) reported
from
Hounslow, England
@ThreeUKSupport Hi, who do I report bad upload speeds too on the threeuk network? In my area, tw27BP, the upload speeds are awful, facetime videos cut out all the time, people who I am talking too can't hear me. My wifi is down at the minute, so using mobile data
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Guy Armitage
(@guyarmitage) reported
from
Lambeth, England
. @ThreeUK do your agents have access to unencrypted passwords for your customers? One of them just asked for our password over the phone (which in itself is really bad practice) then on answering with a temporary password, said it wasn't what he had on record.
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Darren
(@darriekylie) reported
from
Camberwell, England
@TfL wow wow wow 4G service on the underground - couldn’t believe my eyes whilst travelling on Jubilee line - better service than overground on @ThreeUK ... thanks @TfL ... took calls in the tunnel... no more waiting or connect to WiFi to fire that late message off #stillamazed
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Peter Cigleris
(@Cigleris) reported
from
Wandsworth, England
Seems @ThreeUK is down, unable to make calls
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Edmund Tallack
(@Edmund_Tallack) reported
from
Camberwell, England
@ThreeUKSupport After refusing a reduced fee due to poor service (an admission that whatever I was paying for I wasn’t getting) I declined and insisted that the 5g internet is unreliable and inconsistent and was referred to a technical specialist. Still the problems remain.
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Nickle Arse
(@Brunts1980) reported
from
Camberwell, England
Thought @ThreeUK were bad but @o2 may have to be even worse...
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Edward Lui
(@edwardlui) reported
@ThreeUKSupport Ahhh that’s too bad. If I knew that I would waited until then to do it
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TrumpTranslator
(@TrumpTr88721350) reported
@ThreeUKSupport Older ones I think. Is there a support chat or number I can call?
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Scött Wëst
(@ScottWest7) reported
@ThreeUK can you explain what the conversion would be on your 5G plans? You only say 100Mhz (which is an analog signal) what would this convert into Mbps?
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DJ Moderna
(@GaySpaceMarine1) reported
Hey @GorgonCity did threeUK ever fix up that phone situation? The people are curious
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Stonks
(@1nf0SeC) reported
Hey @ThreeUK I've been informed by my tenants about a issue that needs to be addressed urgently. Can I kindly DM you the issue. Your agents on the phone are pretty much useless and our tenants have had no internet for 4 days.
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Tony H - #Superstraight
(@The_Morningstar) reported
I gave in and unfollowed @ThreeUK I don't want a stream of crap about a TV show I hate in my twitter timeline.
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Martin Norden
(@MartinNorden2) reported
@ThreeUKSupport No, just your process doesn’t work and keeps locking me out, it jumps between app and website never linking up, it is a joke. So when the shops reopen I’m off, find a company that has a customer friendly website and app.
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Cortney Saunders
(@CortneyS2018) reported
@ThreeUK hello. are you having any issues with network at current? It appears text messages aren't being recieved on my phone and I'm with your network.
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jorge
(@antartica81) reported
@Paul68958640 @ThreeUK 2/ Three: have you tried using our wi-fi calling service? Me: But I pay you for a mobile service. Are you going to pay towards my broadband bill? Thought not.
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navid parandian
(@ParandianNavid) reported
@ThreeUK it’s joke customer service is closed from half six instead of 8 o’clock what’s going on my broadband is locked without my conformation with no reason