3 (Three)

3 (Three) Outage Report in Kenley, Greater London, England

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Kenley, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Kenley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Kenley, Greater London, England 01/18/2026 09:35

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (20%)

    Phone (20%)

  3. Total Blackout (19%)

    Total Blackout (19%)

  4. Wi-fi (7%)

    Wi-fi (7%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Kenley, Greater London, England

The most recent 3 (Three) outage reports came from the following cities: Hammersmith, London, City of Westminster, Epsom, Croydon, Kingston upon Thames, Twickenham, Southwark, Caterham, Reigate, Woolwich, Wandsworth, Hounslow, Redhill and Morden.

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City Problem Type Report Time
United KingdomHammersmith Internet
United KingdomLondon Internet
United KingdomHammersmith Internet
United KingdomCity of Westminster Phone
United KingdomHammersmith Wi-fi
United KingdomLondon Internet

Community Discussion

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3 (Three) Issues Reports Near Kenley, England

Latest outage, problems and issue reports in Kenley and nearby locations:

  • Roses_Finds Roses Finds (@Roses_Finds) reported from Wandsworth, England

    Now I being told to wait another two days for a PUK code so no phone for 4 days! This is a shambles for a customer who has paid on time every time their over priced tariff!! @threeuk this is unacceptable! I’ve already put in a complaint with the ombudsman- absolute disgrace

  • CraigyBEsq Craigy B (@CraigyBEsq) reported from Wandsworth, England

    @Victoria__Wai @virginmedia @ThreeUK @SkyUK Yes I was with BT at my last house but when moved no phone line and as under lockdown no engineer could come so had to go Virgin but last 5 weeks...apparently fibre but speed is appalling and then today! Never again

  • alessandrolnd 𝐀𝐥𝐞𝐱 (@alessandrolnd) reported from Hammersmith, England

    Thank you @ThreeUK @ThreeUKSupport far always being unprofessional and disrespectful on your chats. Not even to mention the 1hr long waiting on the customer service call than never gets answered. I was tricked in a contract and promised no network issues and all i experience...

  • RanjanMallya Ranjan Mallya (@RanjanMallya) reported from Croydon, England

    @ThreeUK This is the twelfth time I am calling to resolve the problem. A problem which is due to the processing error at your end!

  • JWBarnham James Barnham (@JWBarnham) reported from Wandsworth, England

    @ThreeUKSupport We have done all the usual potential fixes: moving it about, playing with settings, ensuring nothing is interfering with the signal etc etc. Your tech team isn’t calling back when they say they will. I have half a mind to throw the thing at a brick wall.

  • Ali_Piracha12 Ali (@Ali_Piracha12) reported from Croydon, England

    @ThreeUKSupport i have cancelled my contract for two weeks and i have been waiting for my pac code since 1 week and i am still not getting it. they have told me various times that it has been sent but they are constantly lieing i need urgent help as this is my business account

  • londonpommie Paul N (@londonpommie) reported from London, England

    Wake up to another morning of no service from @virginmedia @ThreeUK please get 5G rolled out so I can cancel this awful service.

  • music235 Nick 235 (@music235) reported from Brentford, England

    @kl_coop @virginmedia Yes mine is down as well and I can’t even get on the network status page to register a fault... even my @ThreeUK connection seems to be lagging

  • RanjanMallya Ranjan Mallya (@RanjanMallya) reported from Croydon, England

    Dear @ThreeUK There is a problem that needs to be resolved with regards to my plan. Everytime I speak and get transferred (saying there is no much of a wait) to the billing team, there is no response. What is the problem?

  • AndrewRPines Andrew Pines (@AndrewRPines) reported from Camberwell, England

    Still not working @ThreeUK Five calls and three can’t access accounts. #threebroadband #three5g

  • Roses_Finds Roses Finds (@Roses_Finds) reported from Wandsworth, England

    Absolutely sick and tired of @ThreeUK no consistent network for a year. Over charging me on boosters that should’ve been removed 6 month ago. Having to stop my direct debit as none of the staff was able to sort this for over a month, being refused to speak to a manager 1/2

  • AndrewRPines Andrew Pines (@AndrewRPines) reported from Camberwell, England

    @ThreeUK help. My 5g Broadland is off. Your call centres closed and your app asking for mobile no I don't have.

  • Sburrin7 Sam Burrin (@Sburrin7) reported from Wandsworth, England

    Still no 5G in tooting what’s going on @ThreeUK it’s not exactly cheap and it’s been slow for weeks.

  • gsmumford Gregory Mumford (@gsmumford) reported from Wandsworth, England

    @ThreeUK Hi there, I don’t seem to have any service in the Wandsworth area. Have turned on and off Fligh mode but no service found. Thank you

  • RanjanMallya Ranjan Mallya (@RanjanMallya) reported from Croydon, England

    @ThreeUK I am connected to the billing team and the call is disconnected yet again. I am back on the music after dialling validating my details on the self service option. How poor can your service get?

  • NickLovell_ Nick Lovell (@NickLovell_) reported from London, England

    @ThreeUK absolutely fed up of the abysmal service I get with my broadband. It simply doesn’t work. Was promised a speed in the store, ive never even got half. Constantly dropping out. Time to change back to @virginmedia

  • RanjanMallya Ranjan Mallya (@RanjanMallya) reported from Croydon, England

    @ThreeUKSupport I was assured that the issue with my bill is under investigation and will be resolved. I called up today and got to know that there wasn’t enough information provided and the investigation couldn’t go ahead

  • Munim50301079 Munim (@Munim50301079) reported from London, England

    @ThreeUK I had a contract with @ThreeUK I have warts experience with them. I cancelled my contract. Still they took my money. Send me a letter saying mistakenly took my money they gonna send me back it's been 4 months now they didn't send it. It's very poor service they have got

  • alessandrolnd 𝐀𝐥𝐞𝐱 (@alessandrolnd) reported from Hammersmith, England

    ...Is problems. Surely this is a breach of contract, considering you are ot providing the service I am paying for? Try invest more on training your customer service staff! @ThreeUK @ThreeUKSupport

  • seaniegriff Griffy 🏳️‍🌈What fresh hell is this? (@seaniegriff) reported from Camberwell, England

    @ThreeUKSupport I cancelled my SIM order with you a few weeks as the SIM never arrived - and your customer service responding to that episode was pretty dire. Now you’ve sent me a bill for £5.33 with no explanation. This is vexing. Can you help?

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • xenia254204842 xenia (@xenia254204842) reported

    @ThreeUK @Parklifefest Hi, am having trouble accessing the pre-sale is there an issue currently?

  • sparkyjohnw John (@sparkyjohnw) reported

    @ThreeUK how long do you have to have no data and poor phone connection in your local area before 3 do anything?

  • SteveGayton4 Steve Gayton (@SteveGayton4) reported

    @ThreeUKSupport @Savva2 It's been down since yesterday. I can connect through a VPN but Netflix doesn't like that and gives an error. Not a good service at the moment may switch provider as contract is up

  • ben_waterhouse Benjamin Waterhouse (@ben_waterhouse) reported

    @ThreeUK @GenRankor I’m getting the same issue. Any progress?

  • m1871e micah (@m1871e) reported

    @ThreeUKSupport Stephie, all props to you for replying and all, but this isn’t the first time this has happened. I pay £27 a month and I’m serious about 50% of the time I fail to get a signal.

  • benm89 Ben MacDonald (@benm89) reported

    @ThreeUK network down in Carlisle? am I in a bad position at work?

  • dannylonglegs98 Dan Grove (@dannylonglegs98) reported

    @ThreeUKSupport really bad 4G/5G connection in Stratford/E15 currently. Phone and home broadband have very patchy connections

  • IwanWilkie iwan wilkie (@IwanWilkie) reported

    anyone else 4g not working on snap chat is it only 3?@snapchatsupport @ThreeUK @ThreeUKSupport

  • Vix666Vicky vix (@Vix666Vicky) reported

    @ThreeUKSupport This is ridiculous we are paying for a service but in day 2 still no update

  • BlairRo58153463 Blair Robertson (@BlairRo58153463) reported

    @ThreeUKSupport any update on snap issue?