3 (Three) outages and service status in Kenley, England
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Full Outage Map
- 3 (Three) generated 0 outage signals in the last 24 hours around Kenley, including 0 direct reports.
- The most common problems reported in this area mention Internet and Phone.
- Internet (80%)
- Phone (20%)
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Kenley, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Kenley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Kenley, England
The most recent 3 (Three) outage reports came from the following cities: Southwark, Wandsworth, Mitcham, Croydon, and Sutton.
| City | Problem Type | Report Time |
|---|---|---|
 Southwark
|
Internet | 9 days ago |
|
Southwark
|
Internet | 12 days ago |
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Southwark
|
Internet | 13 days ago |
|
Wandsworth
|
Phone | 17 days ago |
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Mitcham
|
Internet | 23 days ago |
|
Southwark
|
Wi-fi | 1 month ago |
Community Discussion
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3 (Three) Issues Reports Near Kenley, England
Latest outage, problems and issue reports in Kenley and nearby locations:
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Ranjan Mallya (@RanjanMallya) reported from Croydon, EnglandDear @ThreeUK , what is the point of lodging a complaint and waiting for a month and receive a text that it has been resolved? I get in contact via the chat and quote the reference number and your team is clueless? Is this how Three works?
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Stephen Simpson FSUK (@forestschooling) reported from Kingston upon Thames, England@ThreeUKSupport Hi. It’s been a month now and still no service. (As of 0810 30/1/23) At want point can I leave my contract as you seem unable to fix the problem. Please don’t tell me to call a number as I simply haven’t got time to explain the problem again.
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jac (@JackieWarner13) reported from Lambeth, EnglandPaid $64AUD for my sister & i to have data in UK/EU on holiday with @PrepaidMs we get @ThreeUK but the data doesn't work at all. Not helpful when you haven't been to the place before & don't know where you're going & have no data/maps hotel wifi works but what about outside that.
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Darren Woods (@spinneywoods) reported from Redhill, England@ThreeUK is there a complaints procedure as I am extremely disappointed with the service I have been getting
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Thames Ranger777 (@Ranger777Thames) reported from Camberwell, England@ThreeUK terrible signal everyday! You are ripping me off monthly
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Julie Farrell (@farjulie) reported from Croydon, EnglandMy friend and her husband have had no network for a week can you be off assistant please @ThreeUK
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Nicholas Tredrea (@nicktredrea) reported from Bromley, England@ThreeUKSupport can you ease provide me with a email address to make a complaint/get support? A 3 store has used fraudulent information to set me up with extra 3 accounts without me knowing it seems. I can't even access these accounts as they've used incorrect DOB and postcodes.
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Matty (@Hempomatt) reported from Croydon, EnglandWould defo not recommend @ThreeUK Lucky to get signal in most places. They told me Croydon was good and I have 1 or 2 bars everywhere
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jackson (@jackson21348376) reported from Bromley, England@ThreeUK I recently switched to three after mind blowing offers from customer care executive. Internet connection on and off for almost one week and not even getting 3G speed from 5G hub. Will wait for 2 more days, if it is same i will think of disconnection.
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Don Morgan (@donmorgan007) reported from Leatherhead, England@ThreeUKSupport How do I msg you so that not everyone can see. All of the info will be linked to my account. Nothing to do with a new phone. It’s one under warranty not working for nearly 4 months & now you avoiding paying for the Apple store replacement. All you do is take my money each month.
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Don Morgan (@donmorgan007) reported from Leatherhead, England@ThreeUKSupport But you haven’t helped solve the problem at all.
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Terence Mills (@TerryMillsMD) reported from Bromley, England@ThreeUKSupport @ThreeUK I’ve had no 3G / 4g all day, what’s the issue?
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Thames Ranger777 (@Ranger777Thames) reported from Camberwell, England@jackocfc @ThreeUK I’ve been with them for years. 2006 I think 🤔 crap signal and customer service is terrible
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neeraj chawla (@neerajchawla22) reported from Redhill, England@ThreeUKSupport i have been following from last one month and you support team tells new story every time. i can provide you the case ids and chat ids
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Edmund Tallack (@Edmund_Tallack) reported from Camberwell, England@ThreeUKSupport After refusing a reduced fee due to poor service (an admission that whatever I was paying for I wasn’t getting) I declined and insisted that the 5g internet is unreliable and inconsistent and was referred to a technical specialist. Still the problems remain.
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Sven Herold (@svenherold) reported from Wandsworth, England@ThreeUK any plans to finally roll-out e-sim support for Apple Watch?
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karen (@karlea45) reported from Camberwell, England@ThreeUKSupport whenever I phone three they do not help. Taking my money all the time
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Walter Daly-Smith (@WalterDalySmit1) reported from Camberwell, EnglandStill waiting for @ThreeUK to produce an E Sim so I can use my Apple Watch that I bought in may 2021. Avoid three network they are ****
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Wal River Lens *waverley at the tower* (@lens_wal) reported from Camberwell, England@ThreeUK can you get your fraud team to get in touch NOW!!!! Your customer service on the phone are useless!!! I want a manager to call me Now! **** service
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Aston (@4ston420) reported@skunkcityseeds @ThreeUK Ooh I didn't know they merged with Vodafone 😐 that says alot tbh... They upped my bill not to long ago and I said I was going to leave what not for a better deal.. they didn't offer anything better same plan same signal more money... Make it make sense 🤔 just daylight robbery
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Tanzanian Terrier 🇬🇧🇹🇿🇺🇦🇮🇱 (@petronious) reportedYears ago , especially during at half time I, like many others had the same problem. But since the introduction of 5G I have no problems at all but I am guessing it is down to individual providers I am with @ThreeUK.
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Álvaro Pétrus (@AcgbPetrus) reported@ThreeUK I'm spending some time abroad and I've had problems with my international roaming. I can no longer use my plan; I have absolutely no signal. I need help but haven't been able to get it so far. Can you assist me? The company doesn't seem to care much about its customers.
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Mark Chappell (@MarkChappe93649) reported@ThreeUK why do you have illogical proceedures that don't allow the account holder, but non phone user, to cancel the contract when have passed security validation but not have access to a passcode? Seems like deliberate contract frustration to enforce additional charges @Ofcom
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jimmy (@jimmysunny85) reported@ThreeUK there is your ******* proof right there you absolutely horrible cnts!!
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Whatever (@RealGetAGripLad) reported@ThreeUK Any chance I could get a customer service agent who is english because i am having a nightmare getting my account sorted because all the agents are forign and their english is awfull? @threeuk
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Benny (@Benny__H) reported@ThreeUK Hi can you help with a three plus question? I downloaded a voucher code for a £1 cafe Nero...the app says I've already downloaded it but when I go to my codes to find the qr code it says I've got no codes. Thanks
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Steve Burnley (@stevenfburnley) reportedHey @ThreeUK - what email address should I use to submit a major complaint about your fraud prevention team? They are refusing to engage with my wife in any reasonable manner and simply close the case if she's unable to instantly answer her phone - she's a nurse
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Ste McPartland (@SteMcP) reported@ThreeUK I have not been able to login to your rewards app for over a week. Trying reinstalling, registering, new password. Nothing works
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HMoody (@MissMoody79) reported@ThreeUK Your network gives no coverage, your customer service number gives no service, your app is mediocre, so what are customers paying for exactly?? #poorcustomerservice