3 (Three) outages and service status in Kenley, England
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- 3 (Three) generated 0 outage signals in the last 24 hours around Kenley, including 0 direct reports.
- The most common problems reported in this area mention Internet and Phone.
- The most recent signal from this area was received Apr 7, 8:34 AM GMT+1.
- Internet (67%)
- Phone (33%)
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Kenley, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Kenley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Kenley, England
The most recent 3 (Three) outage reports came from the following cities: City of Westminster, Croydon, Teddington, Hammersmith, Southwark, Fulham, Hounslow, Wandsworth, Mitcham, Epsom, and Beckenham.
| City | Problem Type | Report Time |
|---|---|---|
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Internet | 18 hours ago |
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Wi-fi | 2 days ago |
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Internet | 2 days ago |
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Internet | 4 days ago |
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Internet | 7 days ago |
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Internet | 8 days ago |
Nearby cities with recent reports
1 recent signals
Community Discussion
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3 (Three) Issues Reports Near Kenley, England
Latest outage, problems and issue reports in Kenley and nearby locations:
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Elena Larkin (@ELarkin25) reported from Richmond, England@ThreeUK Hi guys, I'm trying desperately to get in touch with you re my contract. The device isn't working and I don't have login details. Please help, #CustomerService
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Nick 235 (@music235) reported from Brentford, England@kl_coop @virginmedia Yes mine is down as well and I can’t even get on the network status page to register a fault... even my @ThreeUK connection seems to be lagging
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Roses Finds (@Roses_Finds) reported from Wandsworth, EnglandAbsolutely sick and tired of @ThreeUK no consistent network for a year. Over charging me on boosters that should’ve been removed 6 month ago. Having to stop my direct debit as none of the staff was able to sort this for over a month, being refused to speak to a manager 1/2
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Rob ‘Mr Vee’ Vary (@RobVary) reported from Croydon, England@ThreeUKSupport I have a mobile data sim for my son that expires on 4th June . I have tried to cancel it but I am told I need to give 30days notice . Why was the letter not sent out 30days before the end of my contract . 😔
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Roses Finds (@Roses_Finds) reported from Wandsworth, EnglandNow I being told to wait another two days for a PUK code so no phone for 4 days! This is a shambles for a customer who has paid on time every time their over priced tariff!! @threeuk this is unacceptable! I’ve already put in a complaint with the ombudsman- absolute disgrace
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James Barnham (@JWBarnham) reported from Wandsworth, England@ThreeUKSupport We have done all the usual potential fixes: moving it about, playing with settings, ensuring nothing is interfering with the signal etc etc. Your tech team isn’t calling back when they say they will. I have half a mind to throw the thing at a brick wall.
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Gary/Gawy (@MrSouthLondon) reported from Bromley, England@BensBigTrip @ThreeUK I’m sorry you’ve had bad trouble with them
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Roses Finds (@Roses_Finds) reported from Wandsworth, England@ThreeUK I will be contacting the ombudsman about the disgraceful lack of customer service! I can’t cancel my contract because you can solve and refund the over payments you have taken from my bank account
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Carmen Williams (@CarmenW16954852) reported from Wandsworth, England@ThreeUK 3 Tree is being so rubbish every time I go out I don’t have network coverage. It’s a completely nightmare
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James Barnham (@JWBarnham) reported from Wandsworth, England@ThreeUK need to speak to someone about our 5g hub working intermittently but I can’t find any way via any of your sites or apps. Please help.
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Sam Burrin (@Sburrin7) reported from Wandsworth, EnglandStill no 5G in tooting what’s going on @ThreeUK it’s not exactly cheap and it’s been slow for weeks.
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ColinG 🇬🇧 (@GilhamColin) reported from Bexleyheath, England@DjSimonmatthews @Goose1167 @SMARTYMobileUK Can only be a good thing, @ThreeUK's customer service is Sh1te. I have first hand experience. Twice.
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alittlePsYco (@andrelereveur) reported from Hammersmith, England@ThreeUK it is absurd to pay for such an expensive service and still not having the proper return is unacceptable. I want to cancel my plan. I really do. Been having issues since NOVEMBER
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Benoit Berthe Siward (@TheSiward) reported from Lambeth, England@ThreeUKSupport Yes I did and it really didn’t help much: the connection for videos or apps that I am using was still very bad. I am paying a monthly fee to get unlimited internet with @ThreeUK , I have a full connection (4 Bars) and no internet. That’s a scam!
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Nickle Arse (@Brunts1980) reported from Lambeth, England@Three_Is_Broken @ThreeUK I left @ThreeUK during contract for no charge. Keep pushing them, especially when they ask if your issue has been resolved. Keep saying no! Best move i ever made!
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chris crowley (@SW19lunchie) reported from Merton, EnglandStill no phone delivered, no advice and impossible to contact @ThreeUK as live chat continues to be down - oh but they’re charging me anyway #mobile #CustomerService #CustomerExperience
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Andrew Pines (@AndrewRPines) reported from Camberwell, England@ThreeUK help. My 5g Broadland is off. Your call centres closed and your app asking for mobile no I don't have.
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Roses Finds (@Roses_Finds) reported from Wandsworth, England@ThreeUKSupport My other utilities have manage to help successfully just you three! you are asking me to spend even more time trying to sort something you could easily arrange as part of the money I pay! I have other obligations than to spend my time checking in on three.
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𝐀𝐥𝐞𝐱 (@alessandrolnd) reported from Hammersmith, England...Is problems. Surely this is a breach of contract, considering you are ot providing the service I am paying for? Try invest more on training your customer service staff! @ThreeUK @ThreeUKSupport
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Craigy B (@CraigyBEsq) reported from Wandsworth, England@Victoria__Wai @virginmedia @ThreeUK @SkyUK Yes I was with BT at my last house but when moved no phone line and as under lockdown no engineer could come so had to go Virgin but last 5 weeks...apparently fibre but speed is appalling and then today! Never again
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Beige Future (@oheyitsmo) reported@ThreeUKSupport Please can you help I am stuck without my phone
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John Spencer (@jonniespence) reported@ThreeUKSupport problems on network? Data connection so so intermittent. Can access some sites not others
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Debbie Mason (@Debs2709) reported@ThreeUKSupport The fact is the dates were wrong. All I want is someone to investigate this and not fob me off. The phone was not working on the date on the letter.
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ShukriAbdi (@haasanldn) reportedNot even gonna lie overall this is very poor. @ThreeUK network was appalling but at least you could get in touch with someone quickly.
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Brandon (@Brandon86856197) reported@ThreeUKSupport hi i was wondering how i can get a new phone number because the phone number i have right now has been put on social media and i’m getting calls from loads of people so it would really help if you can possibly send me a new phone number that i can use
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Alexandra Hill (@amhill1310) reportedSo @TalkTalk keep ringing me to find out why I’m leaving but I can’t be bothered to be on the phone for half an hour telling them I had NO internet for 3 months in March 2020 and they would do NOTHING to help and we now have to rely on @ThreeUK MyFi to stay connected 😠
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Angus Robertson (@AngusOat) reported@ThreeUKSupport I have received no apology, I have never had a proper reply to my concerns I have been unable to get the contract cancelled despite numerous requests. I have had no compensation just total incompetence and a refusal to take this seriously.
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Angus Robertson (@AngusOat) reported@ThreeUKSupport So what you are saying is you are doing nothing, like everyone else @ThreeUK . This shouldn't need the ombudsman. The customers service, even taking COVID into account, is appalling. Hence my original tweet.
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ShukriAbdi (@haasanldn) reported@iceman02_ @EE Ngl I’ve lost all patience, if its not solved by 5 Im going to contact the bank to cancel the direct debit and going to call @ThreeUK and stay with them.
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Rezija Behtereva (@RezijaBehtereva) reported@ThreeUKSupport Still waiting on an order that was estimated to be delivered for the 30th December. At this point, I'm paying for a device I can't even use. Support blames their servers. Servers aren't delivering my phone smh