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3 (Three)

3 (Three) outages and service status in Kenley, England

Problems detected

Users are reporting problems related to: internet, total blackout and phone.

Full Outage Map
  • 3 (Three) generated 0 outage signals in the last 24 hours around Kenley, including 0 direct reports.
  • The most common problems reported in this area mention Internet and Wi-fi.
  • The most recent signal from this area was received Jul 14, 1:48 AM GMT+1.
  • 75% Internet (75%)
  • 25% Wi-fi (25%)

3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Kenley, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Kenley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

July 19: Problems at 3 (Three)

3 (Three) is having issues since 12:00 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Kenley, England

The most recent 3 (Three) outage reports came from the following cities: Croydon, Southwark, Wandsworth, and Epsom.

CityProblem TypeReport Time
Croydon Internet 6 days ago
Southwark Internet 19 days ago
Southwark Wi-fi 23 days ago
Wandsworth Internet 26 days ago
Southwark Internet 1 month ago
Southwark Internet 1 month ago

Nearby cities with recent reports

Croydon

1 recent signals

6 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports Near Kenley, England

Latest outage, problems and issue reports in Kenley and nearby locations:

  • lens_wal
    Wal River Lens *waverley at the tower* (@lens_wal) reported from Camberwell, England

    I know when bad weather is coming by how **** @ThreeUK starts to become, poor signal,over priced network

  • sarahMwasHudson
    Sarah Martin (@sarahMwasHudson) reported from Bromley, England

    @ThreeUK Painful company to deal with - you have upgraded my mums contract over a year ago and charged her for both contracts saying she had to cancel the old contract despite it being done in store - now every call to customer services the call drops #poorservice #fraudulent

  • BeckyJaaynee97x
    - becky💕 (@BeckyJaaynee97x) reported from Eltham, England

    @ThreeUKSupport I’ve had the contract a year, and ideally didn’t want to cancel it, I never got the option to change the ownership, but still not what I want!

  • jonny_pearson
    Jonny Pearson (@jonny_pearson) reported from Lambeth, England

    @ThreeUKSupport It’s called sharp business practice. It’s all about making things difficult for the customer in the hope they won’t bother for the sake of a few quid! It’s the reason I voted with my feet and left Three for another network. It wasn’t super easy and was a theft my valuable time!

  • lens_wal
    Wal River Lens *waverley at the tower* (@lens_wal) reported from Camberwell, England

    £280 been taken from my partners account this morning from @ThreeUK for fraudulent phones in her name! Being told by some robot in Mumbai that there is nothing he can do and there is no manager in the UK we can talk to. So unhelpful! I WANT ACTION NOW OR SO W CANCEL 6 contracts

  • PanxoSmart
    PanxoSmart (@PanxoSmart) reported from Camberwell, England

    @ThreeUKSupport I raised a complaint, and been trying to sort things out since the 15th of Feb 2021. But now they are avoiding me and hanging up on me. They were two devices iPhone 11 Pro Max 256gb I upgraded no upfront cost LY, and an iPhone 12 mini this year, with an upfront cost of £29.

  • wanderlaurst
    lauren (@wanderlaurst) reported from Wandsworth, England

    Absolutely ripped off by @ThreeUK for business. When I signed up, I asked for international calling - and it was never added to my account - but I had no way of knowing bc their business accounts don’t have online portals. We had to make a call to the US & got charged over £100.

  • PanxoSmart
    PanxoSmart (@PanxoSmart) reported from Camberwell, England

    @ThreeUKSupport They promised they will refunded me the full amount paid for the handsets, even though the iPhone 11 Pro Max was acquired LY. I been trying to contact the complaint department and they say this won’t happen, I requested then for the handset iPhone 11 Pro Max to be sent back!

  • IAmYemisi
    Yémisi (@IAmYemisi) reported from Bromley, England

    My mum received a phone upgrade with Three last month. She now has a Samsung A51. From day 1 her phone always cuts off during phone calls. We asked three for a replacement and was told no! Why give my mum a defective phone and not help replace it !?!? @ThreeUK @SamsungHelpUK

  • crossan_richard
    Richard Crossan (@crossan_richard) reported from Camberwell, England

    @ThreeUKSupport Doesn't work on the Northern Line between Borough and Archway - no idea beyond that. Been working fine for years and stopped mid last week.

  • spinneywoods
    Darren Woods (@spinneywoods) reported from Redhill, England

    @ThreeUK you really are the worst phone provider around

  • neerajchawla22
    neeraj chawla (@neerajchawla22) reported from Redhill, England

    @ThreeUKSupport i have been following from last one month and you support team tells new story every time. i can provide you the case ids and chat ids

  • mrbootle
    Jason Bootle (@mrbootle) reported from Lambeth, England

    @ThreeUKSupport hello, getting a "we can't connect you to your voice mail right now" message... Any ideas why that might be? It's the service down?

  • caracasflat
    Caracasflat (@caracasflat) reported from Bromley, England

    This is getting MORE and MORE serious now. Every single time we called to customer service your people pretend to don’t listen to my/our voice. We are calling from Three lines and you can’t listen? What is going on? We need an answer asap. Thanks @ThreeUKSupport @ThreeUK

  • CordonSamsey
    Samantha Kennedy (@CordonSamsey) reported from Camberwell, England

    @ThreeUK your live chat service makes want to chew my own arm off and slap myself with it. A carrier pigeon would prove far more entertaining and fruitful. Meh.

  • karlea45
    karen (@karlea45) reported from Camberwell, England

    @ThreeUKSupport I am having to pay extortionate direct debit which I can’t afford and no one is helping me. Three is the worst company

  • GalvinKev
    Kev Galvin (@GalvinKev) reported from Lambeth, England

    @ThreeUKSupport Unfortunately I have cancelled the contract as the service is horrific, I will stay with O2

  • Cigleris
    Peter Cigleris (@Cigleris) reported from Wandsworth, England

    Seems @ThreeUK is down, unable to make calls

  • spinneywoods
    Darren Woods (@spinneywoods) reported from Croydon, England

    @ThreeUK really hope I never have to rely upon your service in an emergency so shite it’s unreal in this day and age

  • Hempomatt
    Matty (@Hempomatt) reported from Croydon, England

    @ThreeUK are actually ******* hilariously bad

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • Vocsolo
    Vocsolo (@Vocsolo) reported

    @robj3d3 @ThreeUK Also, they cancel it if you’re inactive , so when you do get a physical sim and abroad, make sure to make some phone calls like once a month

  • Lynette_C
    Lynette Cone (@Lynette_C) reported

    @ThreeUK No advance notice of systems being down ALL WEEKEND, (can't even see an X post about it) so I'm now unable to purchase a Go Roam pass before I leave the UK on holiday. Not a happy Three customer.

  • keanie14
    David McKean (@keanie14) reported

    @threeuk your service does not actually function; I’m abroad, have used my fair usage, increased my spend cap, bought a roaming pass but it’s not working. I’ve called but can’t speak to anyone and you don’t have the option to deal with my request on the ‘call’.

  • jle2386
    Jon ✨💫 (@jle2386) reported

    @robj3d3 @MatthewFoxAF @ThreeUK You need to leave it active. Next time buy a cheap phone (not smart phone) plug it in and leave it activate. All networks do this it's not new. Since you didn't have it in s phone the network didn't pick up a signal so it automatically thinks its inactive.

  • jnafr
    FINGERSJOHN✌ (@jnafr) reported

    B43 Great Barr Birmingham ...very poor connection @ThreeUKSupport @VodafoneUK ..Over a year now...Can you not sort it out?

  • MasonIyons
    Mason Lyons (@MasonIyons) reported

    so @ThreeUK will let you signup on their site but for "security" you need to cancel via support. It's a deliberate tactic to make it as hard as possible for you to leave their **** service.

  • Marc_imms
    Marc (@Marc_imms) reported

    @ThreeUK can anyone help me I’ve. Called customer service they told me to ask in store, the young girl in store couldn’t help my app doesn’t work I ope. The app sign in It says welcome Marc account closed the store checked my account is still active, I can’t view bills .

  • jnafr
    FINGERSJOHN✌ (@jnafr) reported

    @ThreeUKSupport @VodafoneUK B43 Birmingham dreadful service.

  • princelawanii
    David (@princelawanii) reported

    Three Mobile, you frustrate me with how ****** the network has been over the past few weeks. @ThreeUK

  • stevie_builds
    stevie (@stevie_builds) reported

    @robj3d3 @ThreeUK Same as what Jakey was saying. I was on Telstra (aussie), while i was in SEA. PAYG, and id still receive texts, but after 7-8 months they told me they were gonna cancel my plan because i hadnt recharged... luckily they planned to do that the day i got back, but if i just paid $30 to recharge after 7 months i guess that would have given me another 7 months...