3 (Three) Outage Report in Kenley, Greater London, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Kenley, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Kenley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (44%)
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Total Blackout (30%)
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Phone (17%)
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Wi-fi (7%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Kenley, Greater London, England
The most recent 3 (Three) outage reports came from the following cities: Southwark, Reigate, London, Woolwich, City of Westminster, Hammersmith, Wandsworth, Hounslow, Redhill, Morden, Croydon, Sutton and Fulham.
| City | Problem Type | Report Time |
|---|---|---|
 Southwark |
Internet | |
| Reigate |
Total Blackout | |
| London |
Internet | |
| London |
||
| Woolwich |
Internet | |
| London |
Phone |
Community Discussion
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3 (Three) Issues Reports Near Kenley, England
Latest outage, problems and issue reports in Kenley and nearby locations:
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Wal River Lens *waverley at the tower*
(@lens_wal) reported
from
Camberwell, England
£280 been taken from my partners account this morning from @ThreeUK for fraudulent phones in her name! Being told by some robot in Mumbai that there is nothing he can do and there is no manager in the UK we can talk to. So unhelpful! I WANT ACTION NOW OR SO W CANCEL 6 contracts
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Jade Sharp
(@jadesharp1992) reported
from
Hounslow, England
@tower_cell @ThreeUKSupport Apparently they have planning applications for 5G in the Twickenham and Richmond area, but they keep being rejected which is a shame. Fingers crossed though! Their speeds round me are not great, about 10mb down and 2mb up.
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Deveena R
(@deveena_r) reported
from
Brentford, England
@ThreeUK I’ve had no service on my phone today. For the past week the data has been barely working and calls are failing to connect. Can you please advise?
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Josh Hepple
(@JoshuaHepple) reported
from
Lambeth, England
@ThreeUK please ask your executive office to acknowledge the disgusting offensive service I received again after an assault from you staff. Thanks
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Olanrewaju Owode ❁
(@owodeone) reported
from
Croydon, England
@ThreeUK you've been owing me £79 close to a month now. I've called your support team without resolution. Moving to three was a mistake, should have tried @EE
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Samantha Kennedy
(@CordonSamsey) reported
from
Camberwell, England
@ThreeUKSupport Well, supportive Mark. It may be too late. I may forever be the pigeon girl with one arm and a slapped face. As if dating life isn’t hard enough. On the plus side. Turns out arm tartare works a treat with hot sauce. Who knew?
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Don Morgan
(@donmorgan007) reported
from
Leatherhead, England
@ThreeUKSupport But you haven’t helped solve the problem at all.
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Xiaqua-Shiyeon
(@xiaqua_shiyeon) reported
from
Lambeth, England
@virginmedia trying to be smart. By giving **** broadband coverage & expecting people to pay for it. Thanks for the Subpar service & you too @ThreeUK .
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Chris Hampson
(@chrishampson) reported
from
Richmond, England
@ThreeUKSupport There is a cooling off period for cancelling contracts made in store (14 days from activation) but if not stores are open to cancel then how can this be done? Cancelling because I no longer require the free data roaming in Brazil as all U.K. flights to Brazil are now cancelled.
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Samantha Kennedy
(@CordonSamsey) reported
from
Camberwell, England
@ThreeUK your live chat service makes want to chew my own arm off and slap myself with it. A carrier pigeon would prove far more entertaining and fruitful. Meh.
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Don Morgan
(@donmorgan007) reported
from
Leatherhead, England
@ThreeUKSupport How do I msg you so that not everyone can see. All of the info will be linked to my account. Nothing to do with a new phone. It’s one under warranty not working for nearly 4 months & now you avoiding paying for the Apple store replacement. All you do is take my money each month.
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Don Morgan
(@donmorgan007) reported
from
Leatherhead, England
@ThreeUK - been trying to get resolution to a relatively simple issue for 3-4. Months. No mobile service. No handset. You are happy to keep taking my money & provide no help. Web chat & call centre totally useless. How do I contact a grown up with some authority & sense?
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Don Morgan
(@donmorgan007) reported
from
Leatherhead, England
@ThreeUKSupport Still absolutely no use whatsoever. No customer service. No help. Your own systems are now down. The latest excuse. 4 months of you taking money & providing zero service. Basically a scam.
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Wal River Lens *waverley at the tower*
(@lens_wal) reported
from
Camberwell, England
@ThreeUK can you get your fraud team to get in touch NOW!!!! Your customer service on the phone are useless!!! I want a manager to call me Now! **** service
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Chris Hampson
(@chrishampson) reported
from
Wandsworth, England
@ThreeUKSupport I wish to cancel my SIM only contract within the cooling off period. Called Three and told can only it do in-store as contract taken out in store. All stores closed because of U.K. lockdown. How can I resolve pls?
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Jade Sharp
(@jadesharp1992) reported
from
Richmond, England
@ItsJustTamsin @ThreeUK Omg, that's terrible! their customer service is terrible, they hang up on you all the time! Switched to EE, best decision ever, and they have customer service in the UK.
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MightyHorace
(@HoraceMighty) reported
from
Lambeth, England
@ThreeUK seems your mobile service is down yet again in our area rendering our Home broadband worthless. As this went down at 01:03 this morning, do we have an ETA on restoration of service?
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Samantha Kennedy
(@CordonSamsey) reported
from
Camberwell, England
@ThreeUKSupport I have poor reception and internet though I’m in central London. A SIM card is being sent. Your live chat service is slow, tedious, out dated. Like old school teletext. I asked a direct question 5 times to be met with auto responses. 1.5 hours. Not a slick service. Fix up.
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Paxton Road 180🎯
(@PaxtonRoadUpper) reported
from
Wandsworth, England
@ThreeUK please can someone get in contact please rather than you customer service team saying conflicting things every day and hanging up before the problem can get resolved? Thanks
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Jacob
(@OhHeyJacob) reported
from
Hammersmith, England
@ThreeUKSupport Live in Fulham SW6 and have had zero signal since last night. Website says there's an issue but now I'm worried it's my phone. What's happening and when will it be fixed? Thanks
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Stuart McLean
(@TechyBlabble) reported
@ThreeUKSupport Quick question @ThreeUKSupport as the second sim still isn’t activated, I just wanted to check. If I use the PAC code for the main account to switch to another network. Will it also cancel the sim that still doesn’t work? It was taken as a second sim offer during signup.
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sulz
(@sulz24s) reported
@ThreeUK what are you guys playing at , it’s almost been 1 week no service?
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Huuuhhuujjuuu
(@huuuhhuujjuuu) reported
@ThreeUKSupport when is the network issue in N1 going to be fixed? No notification of work via text like normal and the network has been completely unusable at times
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Kingdom Zebedee ☭
(@kingdomzebedee) reported
@ThreeUKSupport 140 characters isn’t enough. 7 weeks of waiting for my £90 refund, to then receive a letter saying I owe Three £92 for a phone & contract I never received. I was told my refund would 100% come Wednesday. Today, I spent 40 mins on call to be told call another number-
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Mario Roman
(@Mario_RRS) reported
@ThreeUKSupport @ThreeUK i have been trying to log on the three uk app and website but it says theres a problem each time i try. the app is updated to the latest version
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Skiing Scot
(@skiingscot) reported
Having experienced some truly woeful customer service over the years from companies but the prize for more useless customer service team has to go to @ThreeUK . Not sure if its fraud or just simple incompetence.
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Ian Martin🏃♂️
(@Ianmartin_gc8) reported
@ThreeUKSupport We have 3 devices all having the same problem looks like you broke it :(
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George Hoddinott
(@Geo88HH) reported
@ThreeUKSupport can you help please? Just received new contract from you, can’t sign up to my3 to look at my account or I can’t make or receive calls? It says sorry you’ve not been given access to this service and when trying to sign up to my three account online it says number
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Stephen Anderson
(@spa3010) reported
@ThreeUKSupport October last year but if I'd know not only was the price going up from £40 - £43, which the recorded conservation told me would not happen!, its for 18 months - never again, I've been shafted, royally shafted on both fronts, cost per month and the loss of international roaming
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lee j
(@jarv_L) reported
@ThreeUK CUSTOMER SERVICES ARE A JOKE. CAN BARELY UNDERSTAND THEM.