3 (Three) Outage Report in Hook, Hampshire, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Hook, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Hook and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (57%)
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Phone (20%)
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Total Blackout (10%)
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Wi-fi (9%)
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E-mail (3%)
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TV (1%)
Live Outage Map Near Hook, Hampshire, England
The most recent 3 (Three) outage reports came from the following cities: Reading and Basingstoke.
| City | Problem Type | Report Time |
|---|---|---|
 Reading |
Wi-fi | |
| Reading |
Phone | |
| Reading |
Internet | |
| Basingstoke |
Phone | |
| Reading |
Phone | |
| Reading |
Phone |
Community Discussion
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3 (Three) Issues Reports Near Hook, England
Latest outage, problems and issue reports in Hook and nearby locations:
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Sam Young
(@samyoung45) reported
from
Bagshot, England
@ThreeUKSupport @gtrowb1 I have been having the exact same problem for at least the last week. I’ve had no luck logging in to the browser/app or changing my password
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Konstantinos B.
(@kostasbotonakis) reported
from
Ash, England
@ThreeUK problems with 4G in Hampshire/Surrey since 3pm today..
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Matthew John Earley
(@o0MattE0o) reported
from
Bracknell, England
@ThreeUKSupport Yes, you second support staff was allot better. Thanks for getting back to me.
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Andy Austin 🇪🇺
(@andydpaustin) reported
from
Basingstoke, England
@ThreeUKSupport The reason for the #complaint @Ofcom is that I can’t get the app to work and navigating your phone system has proved impossible ! I shall now be formalising my complaint. This really is ridiculous and frustrating. You are making it impossible for me to manage my accounts!
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Jam
(@Carefree_Jam) reported
from
Reading, England
@idanknow05 @ChelseaFC @ThreeUK 😭😭😭 That really sucks bro. Hopefully they get a replica in the shops in Cambodia or something!
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Jam
(@Carefree_Jam) reported
from
Reading, England
@Rubensgirlx @ChelseaFC @ThreeUK Yeah I'd be losing my ****. Wait. BY 10!?!
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Mark in Hants 🇪🇺 🇬🇧
(@markinhants) reported
from
Aldershot, England
@ThreeUKSupport Yeah. On to chat support..... but of a game 😬
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𝙱𝚊𝚕𝚍𝙱𝚊𝚍𝚍𝚒𝚎🇿🇦
(@Nomthee_9808) reported
from
Reading, England
@ThreeUK my network is down 🥴
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click'n'knit
(@siouxian) reported
from
Wokingham, England
@ThreeUKSupport Are there network issues? No home broadband for 6+ hours and poor 4G currently. All the obvious things tried. No one seems to answer phone and can't get onto live chat.
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𝑠𝑎𝑚𝑎𝑛𝑡ℎ𝑎 ⚜️
(@smnthklly) reported
from
Reading, England
Bad timing @ThreeUK you’re putting my tariff price up the same month I lose my job 😢
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𝙱𝚊𝚕𝚍𝙱𝚊𝚍𝚍𝚒𝚎🇿🇦
(@Nomthee_9808) reported
from
Reading, England
@ThreeUKSupport my network is down
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SW 6
(@steve1964sw6) reported
from
Camberley, England
Can't help thinking @ThreeUK missed a trick when they chose to sponsor Chelsea instead of @FulhamFC #FFC
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Mark in Hants 🇪🇺 🇬🇧
(@markinhants) reported
from
Camberley, England
@ThreeUKSupport It’s ok. I’ve escalated and am awaiting feedback from complaints team. The last few days have been a shambles & I’ve spent hours trying to fix Threes issues. Bottom line is you want 4 contracts or you don’t......
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DJ Chubbs
(@TheDJ_Chubbs) reported
from
Bracknell, England
@ThreeUKSupport Still not working!!
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Sam Stribley
(@samstrib) reported
from
Bramley, England
First day on @ThreeUKSupport and so far had no more than 1 bar of signal.. not going to even last the cooling off period at this rate
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Harry Robertson
(@HarryRobertson5) reported
from
Bracknell, England
@ThreeUKSupport I want the note 20 4g but was told for 30gb £58 a month with a upfront cost, where as my "customer exclusive offer" was £55 a month. Or I can can to @O2 and get 90gb for £51 a month with a less up front cost. Talk about customer loyalty!!!
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Harry Robertson
(@HarryRobertson5) reported
from
Bracknell, England
@ThreeUK been a loyal customer for 6 years, recently brought a new contract through you, yet my upgrade price is far from being a loyal customer, I cant even get an existing customer deal unless I take out a third contract, what a joke! Even @O2 are cheaper than what I was told
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Emma Kennedy
(@ekennedy29) reported
from
Wokingham, England
@ThreeUK I want to change my contract but it’s basically impossible to contact you. I’ve forgotten my My3 password and your website errors every time I try to reset. Your call centre isn’t taking any calls and your Live Chat just doesn’t work. How do I talk to a person?
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Kenny Cosplay Stuff
(@kennycosplaystu) reported
from
Bracknell, England
@ThreeUK are you guys having an outage? My mobile Internet can't reconnect
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Graham Bromham
(@grahambromham) reported
from
Theale, England
@ThreeUKSupport now been cut off from Custer services twice when querying invalid early termination fees, need help!
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Sarah Emsley
(@sarahemsley) reported
@ThreeUK hello. I’m trying to get through to customer service as I’ve realised I’m paying a charge on an old iPad but I can’t access customer services on phone or live chat without a 3 phone number, and I don’t know it! Who can I call?
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warren
(@warren22703811) reported
@ThreeUKSupport Also just to add it’s now been a day since you replied and you haven’t replied to my reply is this because you have run out of excuses? Tell me also why the planned work which would disrupt my service was never something I was made aware of otherwise I may not of gone with 3
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Tony Price
(@TonyPriceAtWork) reported
@ThreeUK your web site is not working (again) and I can not see this months bill
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Claire 🌜🌞
(@ClaireAFC2020) reported
Considering paying off my @ThreeUK contract and going back to O2. Cannot believe how bad 3 is 😩😡
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Ross McLean
(@R055JM) reported
@ThreeUKSupport Hi guys - I have tried to log into app today and it tells me my password isn’t recognised despite not changing it recently. I have tried to reset my password but can only get the following error message: “my3auth.text.generic.error” Are you able to help please ?
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Lee Baines
(@lee_baines) reported
@ThreeUKSupport @ThreeUK 4G down AGAIN in LL14 1 postcode. In which year might we see the improvements you speak of Ali?
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xGG
(@92xGG) reported
I’ve been overcharged on my bill and want a refund immediately, I’ve tried calling and no one speaks English, very poor service! @ThreeUKSupport
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vuvgaG-dukgu3-wysnox
(@vuvgag) reported
@tjkoplus @ChelseaFCW @ThreeUK Never buy three uk. They may be cheap buy there lack of human service makes them the worse provider in the uk!!!! DONT ME A FOOL LIKE ME // BUY ELSEWHERE
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Tom
(@Tom68321033) reported
@hjd1984 @ThreeUKSupport Hi, I’ve had the same problem. I’ve been double charged for a number I did not request
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Tom Boughton
(@TomBoughton5) reported
@ThreeUKSupport This is absolutely ridiculous. So I will not be issued a refund for the money coming out of my account every month for something I am not using? Extremely poor customer service and leaves a bitter distaste. Shocking.