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3 (Three)

3 (Three) outages and service status in Grange, England

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  • 3 (Three) generated 0 outage signals in the last 24 hours around Grange, including 0 direct reports.

3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Grange, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Grange, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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3 (Three) Issues Reports Near Grange, England

Latest outage, problems and issue reports in Grange and nearby locations:

  • a1vicster
    VictoriaCC (@a1vicster) reported from Hornby, England

    @ThreeUK after months of phonecalls, live chats & emails you are still trying to charge me £1,173.65 for an item I returned to you in October. Why is your customer service so appalling?

  • marieiram
    Marie (@marieiram) reported from Lancaster, England

    @ThreeUKSupport Trying to find out when my number will switch over, no response from customer services. Beginning to wonder if I've made a mistake swapping networks!

  • JoeBourne
    @joebourne@mastodon.online (@JoeBourne) reported from Lancaster, England

    @ThreeUK my internet has been terrible for a couple of weeks now and everytime I try to log in to your site to report/investigate I get an error saying you are having technical issues right now. What's going on?

  • AutoUnder
    Dylan Fox (@AutoUnder) reported from Heaton-with-Oxcliffe, England

    @ThreeUK @ThreeUKSupport @cabinetofficeuk never received the emergency alert today despite my alerts being on and having signal

  • __AndrewBarlow
    Andrew Barlow (@__AndrewBarlow) reported from Kendal, England

    @ThreeUK why is the 4G speeds in Kendal absolutely appalling? Im paying for a service and yet I never receive said service.

  • dawnwinder6
    dawn winder (@dawnwinder6) reported from Middleton, England

    @ThreeUK why is it that regular reliable customers never get decent rewards when they upgrade like to new phones etc

  • tomwalsh77
    Tom Walsh (@tomwalsh77) reported from Lancaster, England

    @ThreeUKSupport Thanks, that doesn’t help at all but I don’t care, just like Three don’t.

  • LakesGeek
    Deryk Lister (@LakesGeek) reported from Ulverston, England

    @ThreeUK word of advice on your coverage map. I've spent years thinking "wow Three's 4G coverage is awful" because if we don't put our model of phone in it doesn't display the HUGELY dense 800Mhz "supervoice" layer. Admirably honest but must be a better way marketing-wise :D

  • tomwalsh77
    Tom Walsh (@tomwalsh77) reported from Lancaster, England

    @ThreeUKSupport I do have WiFi but I pay virgin media for that. When are you going to fix your network. I’ve been told your network is suffering because of the 5G rollout. Please fix it.

  • Shakerboard
    shakerboard (@Shakerboard) reported from Middleton, England

    Got my pac code from @ThreeUK today, different even try to keep me. Never missed a payment, always had top contract.

  • tomwalsh77
    Tom Walsh (@tomwalsh77) reported from Lancaster, England

    @woodbum16 @ThreeUKSupport No problem, hope you get it sorted soon.

  • tomwalsh77
    Tom Walsh (@tomwalsh77) reported from Lancaster, England

    Hello @ThreeUK @ThreeUKSupport Just got my bill today and the promised £30 credit (this was because of continual crap service) was nowhere to be seen. Can’t say I’m surprised at all.

  • tomwalsh77
    Tom Walsh (@tomwalsh77) reported from Lancaster, England

    @ThreeUKSupport Don’t need day by day timeline, just an estimated time for the updates to have corrected the issues.

  • Shakerboard
    Marc boyd (@Shakerboard) reported from Middleton, England

    Contract for @ThreeUK is up in December. Start looking at other networks. Never felt valued and never any incentive to make you stay!

  • JoeBourne
    @joebourne@mastodon.online (@JoeBourne) reported from Lancaster, England

    Anyone know why 4/5g coverage is so bad in Lancaster right now? Feels like it's been very low for weeks on both my providers @ThreeUK and @coopuk (who use @EE I think).

  • SteveHaylesALAW
    Steve ALAW💙 (@SteveHaylesALAW) reported from Halton, England

    I need to switch mobile phone providers! Apparently if your a @ThreeUK customer like me and armageddon arrives, we’re the last to know and on our own cause everyone else got a head start 😝 Should have realised how bad they were when they sponsored Chelsea #EmergencyAlert

  • MrNigelThompson
    Nigel Thompson (@MrNigelThompson) reported from Milnthorpe, England

    @jamesbird @ThreeUKSupport ‘Unhappy to help’ ?!

  • SteveHaylesALAW
    Steve ALAW💙 (@SteveHaylesALAW) reported from Halton, England

    I need to switch mobile phone providers! Apparently if your a @ThreeUK customer like me and armageddon arrives, we’re the last to know and on our own cause everyone else got a head start 😝 Should have realised how bad they were when they sponsored Chelsea

  • a1vicster
    VictoriaCC (@a1vicster) reported from Hornby, England

    @ThreeUKSupport after months of phonecalls, live chats & emails you are still trying to charge me £1,173.65 for an item I returned to you in October. Why is your customer service so appalling?

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • LEE74656
    Lee (@LEE74656) reported

    Hi @ThreeUKSupport my dads lives in RG2 7hw postcode and can only use his mobile internet. Is there a problem with internet as it's taking ages to receive messages and can't call etc as it cuts out.

  • RodPascoe
    Rod Pascoe (@RodPascoe) reported

    @ThreeUK , your chat service is not fit for purpose. Once you've managed to convince the AI chatbot what it actually is you need and an operator comes online they obviously juggle many chats at once as after "Hi" it took 11 minutes for the next reply and then 8 for the next.

  • jamesma34307397
    james marshall (@jamesma34307397) reported

    @franchaela_x @ThreeUK @ThreeUKSupport Very rarely have issues but this week since Monday (bank holiday) been bad to say the least

  • Northlander74
    𝔖𝔱𝔢𝔭𝔥𝔢𝔫 𝔍. 𝔍𝔞𝔠𝔮𝔲𝔢𝔰 (@Northlander74) reported

    @ThreeUK Could you help me with a proper mobile service please?

  • NoveNight
    NN (@NoveNight) reported

    @ThreeUK is an absolute joke. They cancelled my phone plan with no warning and won't even let me lodge a formal complaint. Are there any authorities in the UK where I can escalate my complaint?

  • MalfoyOrme83
    Malfoy Orme (@MalfoyOrme83) reported

    @ThreeUK I have had nothing but issues with my new phone. So I have returned it to the shop as I don’t want the same phone. Now I am having issues getting a new phone because you haven’t reversed the account and the credit check has failed. I am one unhappy customer.

  • HighTideJim
    High Tide Jim (@HighTideJim) reported

    Me - Hi there @ThreeUK I have no internet Three - Yeah there's an issue in your area and will take 7 days to fix Me - Can anything be done? I can't wait 7 days that's crazy!? I rely on this service for work and daily life, 7 days to fix a mobile network is outrageous. Three - I can compensate you 3gb Me - You can only give me internet I can't use for another 7 days? Three - Yes Me -

  • BambieBambini
    Kitty Coco (@BambieBambini) reported

    @ThreeUK Warning for 3 PAYG Users They cut off my service and kept my remaining credit, claiming no chargeable activity for 6 months, despite a recent call I have the logs on my phone to prove. This is the last time they will rob me. I’m switching to another provider.

  • jookes78
    Jamie Y Hughes (@jookes78) reported

    @ThreeUK @ThreeUKSupport I had a saved voicemail that my dad left me on 16th Feb. He suffered a fatal heart attack on the 23rd Feb & yesterday I went to get the VM recorded but it has gone. Can you please help me get this message back? I felt like he had died all over again...💔

  • Legmo_2
    Legmo2 (@Legmo_2) reported

    @ThreeUK - Hello! Ever since Vodafone and Three have merged my signal at home went from 250-300mbps download to 3-4mbps. It only goes back up when I turn my phone to airplane mode on for a few minutes and then back off. Any help would be much appreciated!