3 (Three) Outage in Dodleston, Cheshire West and Chester, England

@ThreeUK 12 minutes holding for you to cut me off, thanks. Terrible internet and terrible customer service

@ThreeUKSupport Have just tried that (again), signal strength still the same

@ThreeUKSupport Well not according to the rest of the industry. According to my sources you are testing eSIMs. I'm asking to be involved. I own a computer support company so could provide useful information.

Trying to watch @SkySportsPL on @NOWTV which is impossible on @ThreeUKSupport and there amazingly slow speeds. I advise anyone to avoid signing up for home broadband with this company. Fed up and off to the pub instead. 😡

@ThreeUKSupport if you’re considering There’s offer of the HUAWEI AI cube on their unlimited deal, stay clear the speeds are initially good. But using this service to watch @NOWTV or @NetflixUK and you’ll get rubbish speeds and constant buffering. £20 a month for this is a con.

@ThreeUKSupport The second time within 4 weeks I’ve had issues, firstly my 4G has been shocking which I rely on for work. Secondly I have an AI Cube on threes hone broadband and cannot watch anything without it buffering every 30 seconds. 😡

@RiCHi @BBCBenThompson @BBCBreakfast @ThreeUK All the data is restored here so we're all sorted. No different to how O2 went down for not paying their bill recently 😆

@_iDavid @BBCBenThompson @BBCBreakfast @ThreeUK It's probably a problem in one of their data centres or something

@RiCHi @BBCBenThompson @BBCBreakfast @ThreeUK Well BBC are reporting the network as down and you can't make a call which is a lie. You can. Data services may be down but that's fixable. They're making it bigger than it actually is.

Morning @BBCBenThompson @BBCBreakfast I wanted to say both my partner and I and my parents are all on @ThreeUK and we all have full signal and have phoned each other so the complete outage you are reporting is erroneous. It is obviously only affecting some people. Not all of UK

@ThreeUKSupport Hi Laura. Totally appreciate that due to data privacy concerns. I’m not going to call you as I can’t get through. If Three want to speak to me, I suggest your customer service team tries again. Meanwhile my satisfaction and confidence in Three is dropping by the day.

@ThreeUKSupport I phoned 333. Told your servers were down and to phone back. Best you check everything’s not broken before you ‘suggest’ using a different browser.

@ThreeUK today I took out a new phone contract with you, 16 years since I was last a three customer ! Last time you messed up but today I’ve ended my war and I’m back. Let’s try again 🤞

Waited all day to enter @HeartNorthWales competition only to be blocked from entering by @ThreeUK network provider. Lost my chance at £15000 thanks to you @ThreeUKSupport #fuming

@RavWilding @ThreeUK @O2 That’s interesting! I pay £49 a month with three for a crap 7 and have been locked in for 24m - defo not making same mistake again xx

@ThreeUKSupport Sorry but it's not a one off problem, I was at the echo arena in Liverpool, was there a few weeks back had the same problem, same at Wembley and at the principality in Cardiff, big crowd = no connection

@anniebea56 @ShelaghFogarty My previous one did that @AppleSupport was useless no customer service just wanted to sell me an upgrade I finished up dealing with my provider @ThreeUK brilliant service and I wasn’t out of pocket

@ThreeUKSupport Moisture detected in my usb port won't clear no matter what I try, is there a solution or is it going to be an insurance claim?(S8)

@lukeMcroft @ThreeUKSupport @Sophia28x It’s poor mate, I haven’t had either, and I ordered it on preorder day. Quite early too.

@cox_tom @ThreeUK This is all mobile phone companies. I once had success with a customer service situation (not phone co) by finding the ‘service excellence’ (ha) director on Linkdn and emailing him directly. A phone call from someon with a solution and compensation within 10 minutes.

@ThreeUKSupport Hi Three Are you able to tell me if a Samsung Galaxy S6 I brought from you in November 2015 will be locked to Three or now that it is out of contract can it be used on another network?

@ThreeUKSupport still no help with the below...

@ThreeUKSupport have home broadband and for the last two weeks it's been useless (as has my phone data).... Seriously looking at cancelling contact due to lack of service

@ThreeUKSupport hi i have had no mobile data available for days yet my wife who is with you as well has. I cannot get any support via phone. Need urgent assistance pls. I have 28mb allowance left as well

@ThreeUKSupport well done, first I got incorrect information, then the wrong phone was delivered, then you set up my contract with the wrong amount & now I've been charged twice as much as I should just when your call centres are all closed! Awful service this time around 😡🤬

@ThreeUKSupport ....As a 13+ year customer, I'm far from impressed.Happy to provide proof of my situation.Please fix this.

@ThreeUK ... Now I have to ask friendly Americans to hotspot me because you've stopped any roaming capability. As a 13+ year customer, this is not good enough!!!!

@charltainton @ThreeUKSupport Seems like they just have a lack of support at the moment due to the corona, I wouldn’t worry too much given the current situation. They will just have to get their money when they get it and be contacted when available, given the circumstances I’m sure they’ll understand 😊

@StephCMillard @_whitening @ThreeUK I tried the app but it just takes you to the same online form. Very poor from @ThreeUK

@ThreeUK are you able to help with a billing problem, the live chat has been removed and I need help fixing this.

@Yaga_yawww @ThreeUK Signing away 2 years of my life to 3 was the worst decision ever 🤬