3 (Three) Outage Report in Cheshire West and Chester, England
Some problems detected
Users are reporting problems related to: phone, internet and total blackout.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Cheshire West and Chester, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Cheshire West and Chester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 17: Problems at 3 (Three)
3 (Three) is having issues since 02:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Phone (51%)
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Internet (33%)
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Total Blackout (9%)
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Wi-fi (3%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Cheshire West and Chester, England
The most recent 3 (Three) outage reports came from the following cities: Liverpool, Mold, Runcorn, Ellesmere Port, Sandycroft, Chester, Wrexham, Cheshire West and Chester and Prenton.
| City | Problem Type | Report Time |
|---|---|---|
 Liverpool |
Phone | |
| Liverpool |
Phone | |
| Mold |
||
| Liverpool |
Phone | |
| Liverpool |
Phone | |
| Liverpool |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Cheshire West and Chester, England
Latest outage, problems and issue reports in Cheshire West and Chester and nearby locations:
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Harriet Warnock She/Her
(@HarrietWarnock) reported
from
Liverpool, England
If I have to spend 1 more second dealing with @ThreeUKSupport chatbot about yet another unwanted extra charge on my bill I’m going to throw my phone off a bridge. Does anyone know about a phone provider with decent customer service?
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✨Amy 🌙
(@thatgirlAmyRay) reported
from
Connah's Quay, Wales
WHERE ******** IS THE PRESALE CODE FOR FALL OUT BOY @ThreeUK 😭😭😭😭😭
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Matthew Traynor
(@MatthewTraynor) reported
from
Liverpool, England
Hi @ThreeUKSupport I've recently purchased a SIM Only deal. However I seem to have two Direct Debits set up on my bank account. I don't want to be paying twice for my contact, but I don't want to cancel the wrong Direct Debit either.
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Gary Kilroy
(@Gary_Kilroy) reported
from
Liverpool, England
@RoperCarl @ThreeUK It's not limited to Three. EE and 02 are just as bad.
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Lorna Young
(@drlornayoung) reported
from
Liverpool, England
Having a problem with my phone again @ThreeUKSupport - callers just get “call failed” thanks
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Lorna Young
(@drlornayoung) reported
from
Liverpool, England
@ThreeUK hello! People are not able to contact me, saying my number is incorrect! Can you help?
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Al-Scousio del Chiellini* 🟨🟥 🇮🇹
(@LifeTraveller77) reported
from
Liverpool, England
@ThreeUK Hi 3. Been a loyal customer for 7 years now. However, the 4g signal in Liverpool around the Albert Docks area flats is absolutely shocking. One of the roaming dragon seagulls could transmit more data. Could you attach antennas to them so we can get data coverage
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Charlotte
(@charl_middo) reported
from
Liverpool, England
@ThreeUKSupport hey 3, both me and my husband have 3G or below 90% of the day at the moment (5-6weeks now) and with @virginmedia also being down we can’t do anything, yet the network coverage says it’s fine… are there any issues in the L9 area for 4G?
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Brilliant Tours
(@brilliant_tours) reported
from
Liverpool, England
@santanderukhelp I’ve already tried that it’s been happening since august - it actually seems stable on BT Wi-fi - it’s crashing every time you click transfer etc on the @ThreeUKSupport network
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Michelle Heymans
(@MichelleHeymans) reported
from
Widnes, England
@ThreeUKSupport I am not techie at best of times, dont know my way around Twitter, tweets or DMs. I know I sent something a few days ago but dont know how or where to find it to see if you have responded yet as I've lost the plot with your live chat or call centre. Help somehow..
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Michelle Heymans
(@MichelleHeymans) reported
from
Widnes, England
@ThreeUK is it really too much to expect to be able to make and receive phone calls or use my data when in a town centre. Bad enough I now struggle at home after several trouble free years with you. Online chat's a joke and call centre a farce. Only struggled since contract renew
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Ben Faulkner
(@benzini00) reported
from
Liverpool, England
@thegord1 @OhMarieTurner @ThreeUKSupport Yes, ours started going slow around the 5th Nov, still the same now, got 50% off our bill as compensation, to be honest I'd rather they just fixed the issue!
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Sarah Bell
(@Belle_Wales) reported
from
Liverpool, England
@ThreeUKSupport I’ve been locked out of the app for over a week, I’ve tried to reset my password and I keep getting an error message, I’ve tried everything, HELP!
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Sophie Scott
(@sophie_lscott) reported
from
Liverpool, England
This week has put me off ever ordering anything online ever again. Terrible experience with @WHSmith and now @ThreeUK 😡😡 how difficult is it to live up to confirmed delivery dates?!
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Jana Al-sarraf
(@deathlessdreamr) reported
from
Liverpool, England
I’ve been on hold for 35 ******* mins just to cancel my 4 contracts from @ThreeUK they have the worst customer service ever
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Andy Wallace
(@Andyw1803) reported
from
Kelsall, England
@ThreeUKSupport Hi, we've decided to cancel the account. Doesn't make sense to pay each month for a service that doesn't provide internet access. We're going to give NowTV a try
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Neil Powell
(@neilpowell1971) reported
from
Liverpool, England
@ThreeUKSupport hi. Well out of contract with you. Want to cancel data sim please. But can’t log into account. Any ideas?
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Ellie Keegan
(@EllieKeegs) reported
from
Liverpool, England
@ThreeUKSupport hi any problems in L1, Liverpool? I’ve had awful to no phone signal for the past 3-4 days. Currently switches between no service to 1 bar 😭
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Mason
(@MasonSheehan__) reported
from
Runcorn, England
@ThreeUK I had a bill payment outstanding from 29/07/20 and when I paid it on the 30/07/20 it has bounced back and I’m still having the same issue, please can you help me. thanks
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Emily Mawdsley
(@EmilyJMawdsley) reported
from
Liverpool, England
@ThreeUKSupport Hi. I called to cancel one of my contracts in March 2020, they told me after 30 days it would be cancelled. I have now had a text message asking for an overdue payment for this number. How do I contact Three and speak to somebody as the live chat is not working
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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chris cordwell
(@codcordwell) reported
@ThreeUKSupport What a surprise the network is down again what a joke
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chris cordwell
(@codcordwell) reported
@ThreeUKSupport Yes you're having issues in the area... Everyday.
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lee downing
(@leedowning15974) reported
@ThreeUK I have to say in all these years of having a mobile. My first 12 months on this network is the worst ever. It’s terrible.
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chris cordwell
(@codcordwell) reported
@ThreeUK well you have out done yourself today the network is down again same as everyday..... Online help sends a SMS message to security check..... Guess what your network is down it doesn't work and online help doesn't work.... Your not fit and proper. A joke of a service...
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Broon80🏴🇬🇧
(@BomberBrown80) reported
@ThreeUKSupport Its been happening for a while even got a replacement sim , your service is just rubbish
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Matt
(@ogarmaile) reported
@ThreeUKSupport Can you check signal in BT11 where I live and BT1 where I work? It's just so bad lately.
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Dr Zoe Venditozzi
(@zoevenditozzi) reported
@ThreeUK this is hands down the worst customer experience I have ever had. Six weeks after starting a business account I never received the second line device and have now been refused setting up new one due to doing credit check too soon after initial set up. No one helping!
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Matt 🏆
(@mattiem1976) reported
@ThreeUKSupport why is the signal bad around gatwick airport? Apparently you're now the biggest network since merge?
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RachT234
(@RachT234) reported
@ThreeUK - this isn't just poor customer service, it's a complete failure to support disabled customers. And I will not be afraid to take legal action. #AccessibilityMatters
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British Grime Garage Music 🇧🇧🇯🇲 YT
(@djsmz_) reported
from
Lewisham, England
Like seriously what is going on the your 5G network @ThreeUK The last couple of weeks your service has gone from just about decent at best to a really really bad service experience, apps that used to load instantly to now waiting to laod. @ThreeUK @ThreeUKSupport