3 (Three) Outage Report in Bonnybridge, Falkirk, Scotland
Some problems detected
Users are reporting problems related to: phone, internet and total blackout.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Bonnybridge, Scotland
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Bonnybridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 06: Problems at 3 (Three)
3 (Three) is having issues since 08:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Phone (59%)
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Internet (28%)
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Total Blackout (7%)
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Wi-fi (3%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Bonnybridge, Falkirk, Scotland
The most recent 3 (Three) outage reports came from the following cities: Airdrie, Falkirk, Coatbridge, Linlithgow, Bonnybridge, Bathgate, Denny and Bo’ness.
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Bonnybridge, Scotland
Latest outage, problems and issue reports in Bonnybridge and nearby locations:
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Paul Elvin (@Elvinos71) reported from Stirling, Scotland
@ThreeUK hi could you tell me why ma daughters phone is saying no service since 2 o’clock today saying mobile data disabled
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Sarah Hollier (@map_geek_mum) reported from North Lanarkshire, Scotland
@ThreeUK help please can't get into app or website as number saying not 3 mobile despite it being one. Topped up credit but it's not registered so internet cut off. Using mobile WiFi device so all texts going to device I can't access without internet access.
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Miss Wotherspoon (@MissWotherspoon) reported from Kincardine, Scotland
When you contact @ThreeUK for a refund in April & they tell you it’s proceed. We are now nearly in July and I haven’t received anything. Contact them this morning and can’t access my account so I’m therefore asked to email or send a letter in the post. Shocking customer service.
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KELLY CLELLAND 1 (@KELLYCLELLAND1) reported from Linlithgow, Scotland
@ThreeUKSupport Can you help me please me my Samsung Tablet is locked and I cannot access it my Uni Life Course work is it and I need to urgently access to do some course assignment this week at Uni . Could you please suggest a tech fix this please thanks ?
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SCTorrance144 (@ScTorrance144) reported from Airdrie, Scotland
@ThreeUKSupport when is the my 3 app due to be functional again? Trying to resolve an ongoing issue
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Fiona Jamieson (@fionajamie) reported from Stirling, Scotland
I’m a customer -was in Sauchiehall St Glasgow store Sat. My daughter bought a package (previously not 3). All would be easy, no downtime, simple. She has no connection now & none for 72 hours @ThreeUK. She’ll need to buy a phone in the interim. MISINFORMED. What u doing about it
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Dingy (@WeeDingy) reported from Kincardine, Scotland
@ThreeUK My direct debit failed the other day for some reason so I paid manually online. Today I have been charged AGAIN for my phone bill. Help would be appreciated !
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Lord Andrew McGuire of Sealand (@amcguirejobs) reported from Bathgate, Scotland
@ThreeUKSupport I’ve just paid my bill using the app since there’s a problem with the website and the money is out my account but it’s still showing I’ve got to pay it
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Stacey Munro (@StaceyMunro9) reported from Falkirk, Scotland
@ThreeUK @ThreeUKSupport what’s going on 3 !! No internet, no calls, no texts nothing !! Since like midnight ... what am I actually paying for ... sort it out !! And I think we should be compensated for this issue too
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Lorna K (@mrskishere) reported from Stirling, Scotland
.@ThreeUKSupport why do we have a very intermittent phone signal at FK7 9HU. It’s always terrible and weak but today 1 bar or no signal all day.
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Lorna K (@mrskishere) reported from Stirling, Scotland
@Durrell40 @ThreeUKSupport Hats off to @ThreeUK they released me from my contract today recognising I wasn’t getting the service. I’ll go back to them if things improve. They’ve always given great service until last 6 months. Let’s hope they get sorted. I’ll avoid 02.
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Lorna K (@mrskishere) reported from Stirling, Scotland
So anyway. Still no WiFi and my mob signal has gone pants too @ThreeUK so tethering is not working. the universe is telling me something. BT have posted me a temporary 4g hub until it gets fixed. A lot less screen time meantime! #unplanneddetox
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DB (@The_Tartan_Yank) reported from Kirkintilloch, Scotland
@ThreeUK @ThreeUKSupport really getting tired of having to change to 3G ANYWHERE around Glasgow Queen Street station . 4G data just does not work in/or around the station but works everywhere else I go so not a phone or sim issue 😡
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Rupert RLS Cullen (@Russyyy) reported from Coatbridge, Scotland
@ThreeUK hi I’m trying to top up my account to buy an add on and it’s not working. I’ve tried on the app, on safari and on Firefox on my iPhone and my MacBook and it won’t let me get any further than putting my address in
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Thon Big Ginger Fella (@smccabe6) reported from Airdrie, Scotland
@ThreeUKSupport have had network problems for a couple of weeks now, support team claims it's to do with the device but 3 website says there's an issue
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SCTorrance144 (@ScTorrance144) reported from Airdrie, Scotland
@ThreeUKSupport still waiting on customer relations call back. #cannotwaittoleave3
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Lorna K (@mrskishere) reported from Stirling, Scotland
@ThreeUKSupport Thanks Pete, I tried to raise a complaint the other day as fed up with the declining service, but your webchat was so slow I had to end the conversation. I’ll DM you.
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Steven Tigg (@SteveTigg) reported from Bridge of Allan, Scotland
4 days + @ThreeUK still haven’t managed to reconnect my service... ⏳📞
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KELLY CLELLAND 1 (@KELLYCLELLAND1) reported from Linlithgow, Scotland
@ThreeUKSupport Can you please DM me back later today please my Internet connection on my brand new broadband Huawei HD tablet is not working and urgently need to get fixed for work next can you please thanks
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KELLY CLELLAND 1 (@KELLYCLELLAND1) reported from Linlithgow, Scotland
@ThreeUKSupport The problem most likely lies in software setting in Powersaving mode somehow I got internet setting back on it working briefly before it switched off again
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Sapper Mick 🇬🇧🐝#GotBrexitDone (@SapperMickRE) reported
@ThreeUKSupport are there more problems with the antenna in my area, I'm back down between 0 and 7 Mbs since yesterday when I have had around 30Mbs earlier in the week
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🐾🌟TotemEye🌟🐾 (@ArtOfTotemEye) reported
@ThreeUK @GadgetsBoy @SamsungUK Such a poor underwhelming camera. Apparently few updates were released since launch to stabilise it 👁👁
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Luke (@lluuuke) reported
@ThreeUKSupport hey Three, any updates on 4G signal in the LL54 area please? Not had signal all day.
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Isi Genn-Bash (@IsiGB) reported
@johnoceallaigh @ThreeUK Hi Three, I am getting this same problem. It began last night when I was cut off mid-call. I gave unlimited minutes & no control spend blocks. Clearly from this thread this has been an ongoing issue. Is there a fix? I've been a customer for 10 years but this is a massive problem.
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Han (@Haneeeenda) reported
@ThreeUKSupport Hi i paid the OS balance by phone, but the money has been taken out of my account twice?? So OS was £54 but on my bank I have two outgoing payments of £54.. I paid by phone.. how can I get one payment of £54 back?? Please help me
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qu'🇯🇲🇯🇲 (@Oquan_xi) reported
How can @ThreeUK no support Apple Watch !? I need one but there’s no point if I can’t use it away from my phone
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Damien Hopkins (@damohopo) reported
@ThreeUKSupport Outgoing calls - get a weird, almost foreign dialling tone. When the person answers there is a delay on the call (from my end). If I hang up and then the person calls me back, the problem is gone. I asked around and a few people on Three are having the same thing
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Ichis dad (@Ichisdad2) reported
@ThreeUK what is the score with the 3 app?,,, since you updated it it doesn't work. Just get a message saying not available in this area. I've read many more messages highlighting the dame Please get it sorted.
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Nate (@naterogers9) reported
@ThreeUKSupport had a new contract with you guys after leaving @SMARTYMobileUK yet my phone signal is shocking with my new three contract. Dont both company's use some stat-a-lites
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Jonathan Ward (@Jon_Akzar) reported
@ThreeUKSupport We were told this problem has been resolved for a second time but still no resolution and double charged again this month. This is totally unacceptable now. Customer service has been horrendous. Please can this actually get sorted out? Ombudsman next.