3 (Three) Outage Report in Bassingbourn, Cambridgeshire, England
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Bassingbourn, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Bassingbourn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 27: Problems at 3 (Three)
3 (Three) is having issues since 10:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (52%)
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Phone (20%)
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Total Blackout (18%)
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Wi-fi (7%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Bassingbourn, Cambridgeshire, England
The most recent 3 (Three) outage reports came from the following cities: Stevenage and Cambridge.
| City | Problem Type | Report Time |
|---|---|---|
 Stevenage |
Internet | |
| Cambridge |
Phone | |
| Cambridge |
Internet | |
| Stevenage |
Internet | |
| Saint Neots |
TV | |
| Arlesey |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Bassingbourn, England
Latest outage, problems and issue reports in Bassingbourn and nearby locations:
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Gary Riches
(@Gary_BBGames) reported
from
Royston, England
@Dom_Bryan @ThreeUKSupport Let me do a bit of their support for you... they don't
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Hannah Brown
(@aneartohearhlb) reported
from
Langford, England
If anyone is wondering who is the worst phone company for #CustomerService just head to @ThreeUK Absolutely disgusting, that’s if you can get through.
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Dan Stapley
(@Wreck_it_Dan) reported
from
Hitchin, England
@ThreeUKSupport you appear to be having network issues in the South East. Can you confirm you’re aware of the problem
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Joel Buckland
(@joelbuckland) reported
from
Letchworth Garden City, England
@AnneHBuckland @ThreeUK Totally agree. The customer service is the reason I’m leaving @ThreeUK. Had business and personal phones with them for years but am cancelling them all due to how bad the customer service has been #threemobile #three #threeuk
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Joel Buckland
(@joelbuckland) reported
from
Letchworth Garden City, England
Just spent 40 minutes in a queue to @ThreeUK, when I finally spoke to someone they passed me through to another department that was closed and automatically hang up on me. #avoid #threemobile #three
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Shondell
(@NipsFlows) reported
It's very unfair Im paying my phone bill after I've had appalling signal all week. @ThreeUKSupport it's been at least two weeks of bad signal you guys need to nice all your customers or we're going else where
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David Crompton
(@_DavidCrompton) reported
@ThreeUKSupport It's just started this evening. You're telling me that I will be without internet for 4 days? How do I find out about compensation for loss of service?
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Natalie Joseph Lingerie
(@NJLingerie) reported
@TalkTalk @TalkTalk dieant answer calls. And I've had enough. I've not had Internet since end of August. I have to rely on @ThreeUK for tethering for a connection and use my mobile data. You're engineers can't be bothered to turn up and I have to lose pay. I want to terminate my contract
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Claudine HD
(@claudinehd7) reported
Really @ThreeUK in your words (and I have the screen shots to prove it) you PROMISE to credit/refund for the lack of service in September 2020 for 4 months ... 12 months on nothing, no network and now as I'm leaving you won't refund me at all ... @MartinSLewis @WhichUK
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Claudine HD
(@claudinehd7) reported
@ThreeUKSupport You have just offered me a further credit to stay when the reason you owe me is because your network is constantly down (& again I have evidence from Three to me confirming this) ??
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PadraigSeamusBalling💚🤍💜
(@SeamusBalling) reported
@ThreeUKSupport @MelanieHoskin Be honest. You are having some 'issues' with the whole network, customer service, operations, investment......
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mentazm
(@mentazm) reported
Another evening of unusable internet in EH6. Trying to work from home but cannot get a stable connection to talk to anyone. Happens once a week it seems just now @ThreeUKSupport @ThreeUK Refuses to connect to 4g. Stuck on H+ and 1meg up/down.
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andy clarke
(@pickypooAndy) reported
@ThreeUK Nice phone, shame about the network promoting it… 😩
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Clive Morris
(@crm_uk) reported
@ThreeUKSupport I need to change direct debit bank details. BUT your system saying I can't until after the 23rd @ThreeUKSupport is the only company that is not allowing me to change instantly What other options can you offer. New customer and not happy!
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Courtney Griffiths
(@cjjgriffiths) reported
@ThreeUK My sim has not worked for 3 days + it's impossible to get through to customer service, finally spoke to someone today + the guy said he'll have to look into next Friday when he's back from annual leave!? i need my phone now