3 (Three) Outage Report in Bassingbourn, Cambridgeshire, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Bassingbourn, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Bassingbourn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (56%)
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Phone (19%)
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Total Blackout (15%)
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Wi-fi (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Bassingbourn, Cambridgeshire, England
The most recent 3 (Three) outage reports came from the following cities: Cambridge, Biggleswade and Stevenage.
| City | Problem Type | Report Time |
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| Phone | ||
| Phone | ||
| Internet | ||
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| Internet | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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3 (Three) Issues Reports Near Bassingbourn, England
Latest outage, problems and issue reports in Bassingbourn and nearby locations:
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Hannah Brown
(@aneartohearhlb) reported
from
Langford, England
If anyone is wondering who is the worst phone company for #CustomerService just head to @ThreeUK Absolutely disgusting, that’s if you can get through.
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Gary Riches
(@Gary_BBGames) reported
from
Royston, England
@Dom_Bryan @ThreeUKSupport Let me do a bit of their support for you... they don't
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threestain
(@threestain) reported
from
Great Shelford, England
@ThreeUK @ThreeUKSupport desperately need new masts and better signal in Cambridgeshire. A booming area with no reception. Don’t want to leave for @VodafoneUK after 15 years but...
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Joel Buckland
(@joelbuckland) reported
from
Letchworth Garden City, England
@AnneHBuckland @ThreeUK Totally agree. The customer service is the reason I’m leaving @ThreeUK. Had business and personal phones with them for years but am cancelling them all due to how bad the customer service has been #threemobile #three #threeuk
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Karen Mavundukure
(@karenmavx) reported
from
Biggleswade, England
@ThreeUKSupport please someone help me three is the worst company!! My phone has been cut off for three day’s. I’ve not been able to make any calls, chat services if off constantly having technical issues and no customer telephone service. WHAT THE HELL IS THIS
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threestain
(@threestain) reported
from
Great Shelford, England
@ThreeUKSupport Very weird but I have a bar of 4G in the house, but she on smarty (three network of course) has none. iPhone 11 and iPhone XR respectively
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Lucie
(@ibizagirl29) reported
from
Foxton, England
@ThreeUK you are the most incompetent phone company I’ve ever delt with! For the 3rd month running you are still trying to charge me when I’ve already had this delt with TWICE by one of your advisors. Is there some sort of communication problem with you lot 😡😡 fed up with 3 now
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Dan Stapley
(@Wreck_it_Dan) reported
from
Hitchin, England
@ThreeUKSupport you appear to be having network issues in the South East. Can you confirm you’re aware of the problem
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Tom Andrew Hargreaves
(@TommyH3885) reported
from
Baldock, England
@ThreeUK Yes and it was a very bad, nearly 2 hour chat that didn’t result in much! DM me so I can explain fully!
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Layth
(@laythy29) reported
from
Hitchin, England
Mobile phone network @ThreeUK have announced they have suspended their sponsorship of Chelsea including removal of brand from shirts and around Stamford Bridge
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threestain
(@threestain) reported
from
Great Shelford, England
@ThreeUKSupport I am a three customer
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Ben Thapa
(@BenThapa82) reported
from
Ickleton, England
@ToniOgilby @ThreeUK Basically, the same all over the UK and when you tweet they act as if IT HAS NEVER HAPPENED BEFORE
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Ryan O'Donnell
(@iamryanodonnell) reported
from
Biggleswade, England
@ThreeUKSupport I’m trying to cancel my contracts and need to know my contract end dates. I have two numbers (both broadband SIMs), are you able to check this for me? My3 isn’t working for me.
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Joel Buckland
(@joelbuckland) reported
from
Letchworth Garden City, England
Just spent 40 minutes in a queue to @ThreeUK, when I finally spoke to someone they passed me through to another department that was closed and automatically hang up on me. #avoid #threemobile #three
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Dr Grace C Roberts 😷🎄
(@GraceCRoberts) reported
@coedwiggle @ThreeUK Currently just 🤞 for functional! (I feel so bad getting a new one cos it isn't very green at all!)
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Paul 🔱#Sovereign 🇬🇧
(@LFCSovereign61) reported
@ThreeUKSupport And I’m still having trouble connecting to the App as I keep getting the message that the number is unrecognised.
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King (DeDeDe)
(@FlappyBerk) reported
@ThreeUKSupport No worries, I appreciate these things take time. Can you try CB7 4NT (nearby postcode with the same issue) please? I'm fine waiting, but if there's a rough ETA on your system I'll know whether I need to arrange a backup SIM with a different network. Thanks
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Paul Sharp
(@popkid75) reported
@ThreeUKSupport is there an issue with your systems? got a text message saying I'm close to spending limit (I shouldn't be) tried to log in to check, it said the password wasn't right (but it definitely was!) I tried to reset it but reset page gives 'my3auth.text.generic.error'?
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Mike Prevette
(@mikeprevette) reported
@ThreeUKSupport I have all the tracking info on the return, as do you customer support team. Have escalated it 5 times with them after each notice I've received. Each time they say they will look into it in 72hrs then nothing
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King (DeDeDe)
(@FlappyBerk) reported
@ThreeUKSupport The webpage says it's a nearby mast that's down so it's congested the working one that covers that postcode, as those who would have connected to the other mast are now connecting to it. The issue now is 4G and 3G are practically unusable.
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ASIF TANVIR
(@AsifTanvir) reported
@ThreeUKSupport Yep just received it, so let’s see how the replacement SIM works, 10 years Three customer and the last few months have been horrendous service with most important calls dropping such as medical calls, speaking with parents who are shielding...🙏
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Jastalavista
(@JasSinghBrar) reported
@ThreeUKSupport I’ve never even received a confirmation email of the order, or a text confirmation. Honestly, disgusted is an understatement when I’ve taken days off work because of this
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Thomas Attree 🌩
(@attree) reported
@evnsio @ThreeUK This is staggeringly poor customer service. This cannot be an uncommon customer journey. What has gone so wrong?
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Sarah Forrest
(@coedwiggle) reported
@GraceCRoberts @ThreeUK 1/ So I had same issue so bought one online as the wait on phone was insane. But after buying online they said I can't keep my number but also can't cancel the purchase (like 20 minutes later). So they @ThreeUK advised me to buy another one on the phone and just send 1st one back