3 (Three) Outage Report in Bassingbourn, Cambridgeshire, England
Some problems detected
Users are reporting problems related to: internet, phone and total blackout.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Bassingbourn, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Bassingbourn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 16: Problems at 3 (Three)
3 (Three) is having issues since 03:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (54%)
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Phone (18%)
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Total Blackout (17%)
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Wi-fi (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Bassingbourn, Cambridgeshire, England
The most recent 3 (Three) outage reports came from the following cities: Cambridge, Biggleswade and Stevenage.
| City | Problem Type | Report Time |
|---|---|---|
 Cambridge |
Phone | |
| Biggleswade |
Phone | |
| Stevenage |
Internet | |
| Cambridge |
Phone | |
| Cambridge |
Internet | |
| Stevenage |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Bassingbourn, England
Latest outage, problems and issue reports in Bassingbourn and nearby locations:
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Joel Buckland
(@joelbuckland) reported
from
Letchworth Garden City, England
@AnneHBuckland @ThreeUK Totally agree. The customer service is the reason I’m leaving @ThreeUK. Had business and personal phones with them for years but am cancelling them all due to how bad the customer service has been #threemobile #three #threeuk
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Gary Riches
(@Gary_BBGames) reported
from
Royston, England
@Dom_Bryan @ThreeUKSupport Let me do a bit of their support for you... they don't
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Hannah Brown
(@aneartohearhlb) reported
from
Langford, England
If anyone is wondering who is the worst phone company for #CustomerService just head to @ThreeUK Absolutely disgusting, that’s if you can get through.
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Dan Stapley
(@Wreck_it_Dan) reported
from
Hitchin, England
@ThreeUKSupport you appear to be having network issues in the South East. Can you confirm you’re aware of the problem
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Ben Thapa
(@BenThapa82) reported
from
Ickleton, England
@ToniOgilby @ThreeUK Basically, the same all over the UK and when you tweet they act as if IT HAS NEVER HAPPENED BEFORE
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Joel Buckland
(@joelbuckland) reported
from
Letchworth Garden City, England
Just spent 40 minutes in a queue to @ThreeUK, when I finally spoke to someone they passed me through to another department that was closed and automatically hang up on me. #avoid #threemobile #three
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Evy
(@evy_tang15) reported
@ThreeUKSupport I have called over 10 times and each time someone hangs up on me - I am really quite fed up. I am trying to help my Grandmother and it is simply infuriating. I tried going through Live Chat but was told I had to call 33, which I have done so many times already!
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Jonathan Knight
(@ChessMasterK) reported
@ThreeUK @ThreeUKSupport You have lost in the end because I am not going to stress over £5. I'll just cancel my second contract which is worth far more! Not just that. I was with you for 10 years!!!! So you have lost 10 years of 2 contracts and my promotion of you to others!!!!
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Dave Scott
(@Tank2521) reported
Yet more issues with signal on @ThreeUK network. Absolutely hopeless. 4g+ works ok but no 4g. Oh yeah 5g is lightning quick where you can get it, but not much use if you can't
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Nikos 🇨🇾🇬🇷🇬🇧
(@RefugeeNik) reported
@ThreeUKSupport Such a poor service. Every other companies allows the customer to view usage information instantly. I now have to go at least 48 hours with a worthless sim, that was there for emergency calls.
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Margaret Bird
(@revmargaretbird) reported
@ThreeUK my son has recently returned home after 6 months in hospital and now his phone is showing no service. When is this being restored in BL0 0PU as it jugs imperative he can phone someone
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Dave Scott
(@Tank2521) reported
@ThreeUKSupport My wife had called me from down the street asking why her internet wasn't working. I've noticed for the past while not getting any data speed when using 4g, but 4g+ generally seems ok. Granted calls and texts seem to be ok but there's important information online she can't access
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Jonathan Knight
(@ChessMasterK) reported
@ThreeUKSupport It's not the cost. £5 is nothing compared to the total amount. Your salesman was simply probably trying to reach targets and squeeze as much out of the sale as possible but he was dishonest and made me think it was a gift for the long time I have been a customer!!!
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Simon⚜️
(@CFCSimon_) reported
@FilipBorowski Too bad we're non BVB and the the @ThreeUK logo looks like ****. Literally.
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Jonathan Knight
(@ChessMasterK) reported
@ThreeUKSupport I asked for a Samsung Galaxy Note Ultra 20. Your colleague sold me in addition, budlike earphones under the pretence it was a gift. Only to discover on the same day it was in fact a sale and an additional £5 would be debited monthly for something I never asked for!
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Stephen Vasey
(@vasey_stephen) reported
@ThreeUK can you give me an update on what is going on at NE61 5LF. Download speeds are 0.03mbp/s, your site reports there is an issue but this has been ongoing for over 3 weeks now. Help desk can't give me any updates.