3 (Three) Outage Report in Bassingbourn, Cambridgeshire, England
Some problems detected
Users are reporting problems related to: internet, total blackout and phone.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Bassingbourn, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Bassingbourn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 03: Problems at 3 (Three)
3 (Three) is having issues since 04:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (42%)
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Total Blackout (35%)
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Phone (14%)
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Wi-fi (6%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Bassingbourn, Cambridgeshire, England
The most recent 3 (Three) outage reports came from the following cities: Cambridge and Stevenage.
| City | Problem Type | Report Time |
|---|---|---|
 Cambridge |
Internet | |
| Stevenage |
Internet | |
| Saint Neots |
TV | |
| Arlesey |
Internet | |
| Sandy |
Phone | |
| Cambridge |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Bassingbourn, England
Latest outage, problems and issue reports in Bassingbourn and nearby locations:
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Ryan O'Donnell
(@iamryanodonnell) reported
from
Biggleswade, England
@ThreeUKSupport I’m trying to cancel my contracts and need to know my contract end dates. I have two numbers (both broadband SIMs), are you able to check this for me? My3 isn’t working for me.
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Hannah Brown
(@aneartohearhlb) reported
from
Langford, England
If anyone is wondering who is the worst phone company for #CustomerService just head to @ThreeUK Absolutely disgusting, that’s if you can get through.
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Layth
(@laythy29) reported
from
Hitchin, England
Mobile phone network @ThreeUK have announced they have suspended their sponsorship of Chelsea including removal of brand from shirts and around Stamford Bridge
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Lucie
(@ibizagirl29) reported
from
Foxton, England
@ThreeUK you are the most incompetent phone company I’ve ever delt with! For the 3rd month running you are still trying to charge me when I’ve already had this delt with TWICE by one of your advisors. Is there some sort of communication problem with you lot 😡😡 fed up with 3 now
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threestain
(@threestain) reported
from
Great Shelford, England
@ThreeUK @ThreeUKSupport desperately need new masts and better signal in Cambridgeshire. A booming area with no reception. Don’t want to leave for @VodafoneUK after 15 years but...
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Dan Stapley
(@Wreck_it_Dan) reported
from
Hitchin, England
@ThreeUKSupport you appear to be having network issues in the South East. Can you confirm you’re aware of the problem
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Tom Andrew Hargreaves
(@TommyH3885) reported
from
Baldock, England
@ThreeUK Yes and it was a very bad, nearly 2 hour chat that didn’t result in much! DM me so I can explain fully!
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Joel Buckland
(@joelbuckland) reported
from
Letchworth Garden City, England
Just spent 40 minutes in a queue to @ThreeUK, when I finally spoke to someone they passed me through to another department that was closed and automatically hang up on me. #avoid #threemobile #three
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Gary Riches
(@Gary_BBGames) reported
from
Royston, England
@Dom_Bryan @ThreeUKSupport Let me do a bit of their support for you... they don't
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Joel Buckland
(@joelbuckland) reported
from
Letchworth Garden City, England
@AnneHBuckland @ThreeUK Totally agree. The customer service is the reason I’m leaving @ThreeUK. Had business and personal phones with them for years but am cancelling them all due to how bad the customer service has been #threemobile #three #threeuk
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Ben Thapa
(@BenThapa82) reported
from
Ickleton, England
@ToniOgilby @ThreeUK Basically, the same all over the UK and when you tweet they act as if IT HAS NEVER HAPPENED BEFORE
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threestain
(@threestain) reported
from
Great Shelford, England
@ThreeUKSupport Very weird but I have a bar of 4G in the house, but she on smarty (three network of course) has none. iPhone 11 and iPhone XR respectively
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Karen Mavundukure
(@karenmavx) reported
from
Biggleswade, England
@ThreeUKSupport please someone help me three is the worst company!! My phone has been cut off for three day’s. I’ve not been able to make any calls, chat services if off constantly having technical issues and no customer telephone service. WHAT THE HELL IS THIS
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threestain
(@threestain) reported
from
Great Shelford, England
@ThreeUKSupport I am a three customer
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Timothy Wooding
(@woodingtim) reported
@ThreeUKSupport Went back to 3 store whose reply was "go online, if that don't solve it then go to Ofcom" Went online help who told me bluntly to go back to 3 store. Went back there and store manager resolved some of issue but money still being taken from my account, so much for customer service
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Leslie Woodward
(@Les_Woodward) reported
@ThreeUKSupport If callback isn't possible why was i promised one? Your explanation "we are only human after all" is not accepted when my name is clearly visible on the tweet. You either can't read properly or take absolutely no notice. Formal complaint will be made.
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Andrew 🇪🇺
(@thespudman) reported
@ThreeUKSupport no internet on home broadband or smarty sim. Raised a complaint and spoke to CS who say investigation takes 7 days. Checker now showing issue in area. Absolutely no internet at home and calls dropping.
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Rand
(@Raz625772) reported
@ThreeUK still terrible reception in all parts of London. Is your whole network down in the UK capital? This is quite a serious issue no?!
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Tee Victor
(@Teevictor23) reported
@Ll3tte @ThreeUK Very stupid sponsors
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david steed
(@williamconker) reported
@ThreeUKSupport Thank you. It’s a shame you don’t use Twitter more often instead of having to listen to someone mumbling down the phone 😡
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Craig Woodroffe
(@CraigWoodroffe) reported
@ThreeUKSupport Absolutely nothing.....said wait for the fix.....which could take weeks. It is affecting 3 phones on my account so I have pac codes for all 3 phones. Sunil advised to just change suppliers. I should be getting 6 months compensation, but I was offered 1.
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Craig Woodroffe
(@CraigWoodroffe) reported
@ThreeUKSupport Hi Joe. The intermittent issue has been ongoing for 12 months. I rang 3 times last week, finally speaking to 'sunil' in 2nd line who said after 2 hour long calls it couldn't be fixed
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Philippa Boyle
(@PhiliBoyle) reported
@joseph_doody @ThreeUK @ThreeUKSupport I have an iPhone and have exactly the same problem!
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Andrew 🇪🇺
(@thespudman) reported
@ThreeUK no reply. Connection even worse now. Customer service not helpful. No reply to my complaint. No replies on the forum and no replies on Twitter. Great.