3 (Three) Outage Report in Bassingbourn, Cambridgeshire, England
Some problems detected
Users are reporting problems related to: internet, phone and total blackout.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Bassingbourn, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Bassingbourn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 09: Problems at 3 (Three)
3 (Three) is having issues since 12:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (54%)
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Phone (18%)
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Total Blackout (17%)
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Wi-fi (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Bassingbourn, Cambridgeshire, England
The most recent 3 (Three) outage reports came from the following cities: Cambridge, Biggleswade and Stevenage.
| City | Problem Type | Report Time |
|---|---|---|
| Phone | ||
| Phone | ||
| Internet | ||
| Phone | ||
| Internet | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Bassingbourn, England
Latest outage, problems and issue reports in Bassingbourn and nearby locations:
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Joel Buckland
(@joelbuckland) reported
from
Letchworth Garden City, England
@AnneHBuckland @ThreeUK Totally agree. The customer service is the reason I’m leaving @ThreeUK. Had business and personal phones with them for years but am cancelling them all due to how bad the customer service has been #threemobile #three #threeuk
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threestain
(@threestain) reported
from
Great Shelford, England
@ThreeUKSupport I am a three customer
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Gary Riches
(@Gary_BBGames) reported
from
Royston, England
@Dom_Bryan @ThreeUKSupport Let me do a bit of their support for you... they don't
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Joel Buckland
(@joelbuckland) reported
from
Letchworth Garden City, England
Just spent 40 minutes in a queue to @ThreeUK, when I finally spoke to someone they passed me through to another department that was closed and automatically hang up on me. #avoid #threemobile #three
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Hannah Brown
(@aneartohearhlb) reported
from
Langford, England
If anyone is wondering who is the worst phone company for #CustomerService just head to @ThreeUK Absolutely disgusting, that’s if you can get through.
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threestain
(@threestain) reported
from
Great Shelford, England
@ThreeUKSupport Very weird but I have a bar of 4G in the house, but she on smarty (three network of course) has none. iPhone 11 and iPhone XR respectively
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Ben Thapa
(@BenThapa82) reported
from
Ickleton, England
@ToniOgilby @ThreeUK Basically, the same all over the UK and when you tweet they act as if IT HAS NEVER HAPPENED BEFORE
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Dan Stapley
(@Wreck_it_Dan) reported
from
Hitchin, England
@ThreeUKSupport you appear to be having network issues in the South East. Can you confirm you’re aware of the problem
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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ThreeUKSupport
(@ThreeUKSupport) reported
@JD_pilot Hi Jon, sorry this has caused so much confusion. Are you a ThreeUK customer? Do you have a Three account number starting with a 9? If so, then we use dynamic IP assignment, so you can't get a fixed IP address on a personal contract -Kirsty
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Derek
(@Derek_Martin1) reported
@AndyCla89816321 @ThreeUKSupport Hi Andy, did you ever get this sorted? We have a similar problem with Three reporting incorrect information to credit agency that impacted our mortgage application. Three have been useless at resolving this.
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Paul woolf
(@Paulwoolf2) reported
@ThreeUKSupport Hi, called three. Wife escalated to complaint to Abdul who put request in yesterday . No notification by text or email as expected that it’s on it’s way and nothing received. About 5 requests have gone in now , every time been told it’s on its way and nothing.
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Francois Joubert
(@PaleNative1) reported
@ThreeUKSupport S42 7LF - What frustrates me most is trying to report it, your support team simply transfer me around until they drop the call. I have 3 contracts with Three and feel like it’s the worst decision I ever made.
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Kelsie Davies
(@kelsiedavies) reported
@SarahRi81170844 @Keir_Starmer @ThreeUK Provide extra funds and resources so schools can use outside agencies when lock down is lifted, so not all the extra work is piled on the teaching staff maybe.
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Simon Wales
(@siwales1979) reported
@ThreeUKSupport Terrible service! Trying to get a refund and every time I email it’s almost an automated response asking the same questions, fees like Groundhog Day
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Lorna wood
(@Lornawood18) reported
@vtrenkic @ThreeUK @ThreeUKSupport what is the answer to this issue? I still keep getting the same response?
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Wɔwɔh Pikin ♋
(@NaiVeronique) reported
I cannot wait to free myself from the shackles of @ThreeUK. Never in my life have I experienced days without any service as frequently as I have with this shambles of a company. I've had no broadband all day because of 'signal disruption' and I can't keep living like this 🤬😤
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S Lane
(@Dailyzombie1) reported
@ThreeUKSupport is there issues with your 4g network atm ? Constant disconnects and not functioning properly
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Chris Lee
(@Chrisleedcfc) reported
@ThreeUKSupport is there a problem with the mast that serves the le131nd area. 4g has always been non-existent however 2g and 3g I get afull signal however the data stalls and I have to disconnect and reconnect the mobile to get it to work