3 (Three) Outage Report in Bassingbourn, Cambridgeshire, England
Some problems detected
Users are reporting problems related to: internet, total blackout and phone.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Bassingbourn, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Bassingbourn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 05: Problems at 3 (Three)
3 (Three) is having issues since 05:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (43%)
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Total Blackout (34%)
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Phone (15%)
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Wi-fi (6%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Bassingbourn, Cambridgeshire, England
The most recent 3 (Three) outage reports came from the following cities: Cambridge and Stevenage.
| City | Problem Type | Report Time |
|---|---|---|
| Phone | ||
| Internet | ||
| Internet | ||
| TV | ||
| Internet | ||
| Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Bassingbourn, England
Latest outage, problems and issue reports in Bassingbourn and nearby locations:
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Joel Buckland
(@joelbuckland) reported
from
Letchworth Garden City, England
@AnneHBuckland @ThreeUK Totally agree. The customer service is the reason I’m leaving @ThreeUK. Had business and personal phones with them for years but am cancelling them all due to how bad the customer service has been #threemobile #three #threeuk
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Dan Stapley
(@Wreck_it_Dan) reported
from
Hitchin, England
@ThreeUKSupport you appear to be having network issues in the South East. Can you confirm you’re aware of the problem
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threestain
(@threestain) reported
from
Great Shelford, England
@ThreeUKSupport Very weird but I have a bar of 4G in the house, but she on smarty (three network of course) has none. iPhone 11 and iPhone XR respectively
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Joel Buckland
(@joelbuckland) reported
from
Letchworth Garden City, England
Just spent 40 minutes in a queue to @ThreeUK, when I finally spoke to someone they passed me through to another department that was closed and automatically hang up on me. #avoid #threemobile #three
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Ben Thapa
(@BenThapa82) reported
from
Ickleton, England
@ToniOgilby @ThreeUK Basically, the same all over the UK and when you tweet they act as if IT HAS NEVER HAPPENED BEFORE
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threestain
(@threestain) reported
from
Great Shelford, England
@ThreeUKSupport I am a three customer
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Gary Riches
(@Gary_BBGames) reported
from
Royston, England
@Dom_Bryan @ThreeUKSupport Let me do a bit of their support for you... they don't
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Hannah Brown
(@aneartohearhlb) reported
from
Langford, England
If anyone is wondering who is the worst phone company for #CustomerService just head to @ThreeUK Absolutely disgusting, that’s if you can get through.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Hamza Butt
(@hrbuttpk) reported
The customer service is as bad as their broadband. Not recommended! @ThreeUKSupport @ThreeUK
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Hamza Butt
(@hrbuttpk) reported
The customer service is as bad as their broadband. Not recommended! @ThreeUKSupport @ThreeUK
-
Katie harshy marshy
(@katiejanemarsh) reported
@ThreeUK I’ve had no broadband since 10/11/2025, the fastest download I’ve had is 82 Mbps between 10/11 - 16/11 !!! I’ve contact your customer support and they’ve said there is an issue with my area and credited my account £2.60!!!! This is not acceptable
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Katie harshy marshy
(@katiejanemarsh) reported
@ThreeUK I’ve had no broadband since 10/11/2025, the fastest download I’ve had is 82 Mbps between 10/11 - 16/11 !!! I’ve contact your customer support and they’ve said there is an issue with my area and credited my account £2.60!!!! This is not acceptable
-
Katie harshy marshy
(@katiejanemarsh) reported
@ThreeUK I’ve had no broadband since 10/11/2025, the fastest download I’ve had is 82 Mbps between 10/11 - 16/11 !!! I’ve contact your customer support and they’ve said there is an issue with my area and credited my account £2.60!!!! This is not acceptable
-
Katie harshy marshy
(@katiejanemarsh) reported
@ThreeUK I’ve had no broadband since 10/11/2025, the fastest download I’ve had is 82 Mbps between 10/11 - 16/11 !!! I’ve contact your customer support and they’ve said there is an issue with my area and credited my account £2.60!!!! This is not acceptable
-
Hamza Butt
(@hrbuttpk) reported
The customer service is as bad as their broadband. Not recommended! @ThreeUKSupport @ThreeUK
-
Hamza Butt
(@hrbuttpk) reported
The customer service is as bad as their broadband. Not recommended! @ThreeUKSupport @ThreeUK
-
Katie harshy marshy
(@katiejanemarsh) reported
@ThreeUK I’ve had no broadband since 10/11/2025, the fastest download I’ve had is 82 Mbps between 10/11 - 16/11 !!! I’ve contact your customer support and they’ve said there is an issue with my area and credited my account £2.60!!!! This is not acceptable
-
Katie harshy marshy
(@katiejanemarsh) reported
@ThreeUK I’ve had no broadband since 10/11/2025, the fastest download I’ve had is 82 Mbps between 10/11 - 16/11 !!! I’ve contact your customer support and they’ve said there is an issue with my area and credited my account £2.60!!!! This is not acceptable