3 (Three) Outage Report in Bassingbourn, Cambridgeshire, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Bassingbourn, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Bassingbourn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Phone (51%)
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Internet (32%)
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Total Blackout (10%)
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Wi-fi (4%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Bassingbourn, Cambridgeshire, England
The most recent 3 (Three) outage reports came from the following cities: Cambridge, Hitchin, Buntingford, Saint Neots, Stevenage and Royston.
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Community Discussion
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3 (Three) Issues Reports Near Bassingbourn, England
Latest outage, problems and issue reports in Bassingbourn and nearby locations:
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Ryan O'Donnell (@iamryanodonnell) reported from Biggleswade, England
@ThreeUKSupport I’m trying to cancel my contracts and need to know my contract end dates. I have two numbers (both broadband SIMs), are you able to check this for me? My3 isn’t working for me.
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Layth (@laythy29) reported from Hitchin, England
Mobile phone network @ThreeUK have announced they have suspended their sponsorship of Chelsea including removal of brand from shirts and around Stamford Bridge
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Lucie (@ibizagirl29) reported from Foxton, England
@ThreeUK you are the most incompetent phone company I’ve ever delt with! For the 3rd month running you are still trying to charge me when I’ve already had this delt with TWICE by one of your advisors. Is there some sort of communication problem with you lot 😡😡 fed up with 3 now
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Tom Andrew Hargreaves (@TommyH3885) reported from Baldock, England
@ThreeUK Yes and it was a very bad, nearly 2 hour chat that didn’t result in much! DM me so I can explain fully!
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Karen Mavundukure (@karenmavx) reported from Biggleswade, England
@ThreeUKSupport please someone help me three is the worst company!! My phone has been cut off for three day’s. I’ve not been able to make any calls, chat services if off constantly having technical issues and no customer telephone service. WHAT THE HELL IS THIS
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threestain (@threestain) reported from Great Shelford, England
@ThreeUK @ThreeUKSupport desperately need new masts and better signal in Cambridgeshire. A booming area with no reception. Don’t want to leave for @VodafoneUK after 15 years but...
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threestain (@threestain) reported from Great Shelford, England
@ThreeUKSupport I am a three customer
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threestain (@threestain) reported from Great Shelford, England
@ThreeUKSupport Very weird but I have a bar of 4G in the house, but she on smarty (three network of course) has none. iPhone 11 and iPhone XR respectively
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Ben Thapa (@BenThapa82) reported from Ickleton, England
@ToniOgilby @ThreeUK Basically, the same all over the UK and when you tweet they act as if IT HAS NEVER HAPPENED BEFORE
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Dan Stapley (@Wreck_it_Dan) reported from Hitchin, England
@ThreeUKSupport you appear to be having network issues in the South East. Can you confirm you’re aware of the problem
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Hannah Brown (@aneartohearhlb) reported from Langford, England
If anyone is wondering who is the worst phone company for #CustomerService just head to @ThreeUK Absolutely disgusting, that’s if you can get through.
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Joel Buckland (@joelbuckland) reported from Letchworth Garden City, England
@AnneHBuckland @ThreeUK Totally agree. The customer service is the reason I’m leaving @ThreeUK. Had business and personal phones with them for years but am cancelling them all due to how bad the customer service has been #threemobile #three #threeuk
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Joel Buckland (@joelbuckland) reported from Letchworth Garden City, England
Just spent 40 minutes in a queue to @ThreeUK, when I finally spoke to someone they passed me through to another department that was closed and automatically hang up on me. #avoid #threemobile #three
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Gary Riches (@Gary_BBGames) reported from Royston, England
@Dom_Bryan @ThreeUKSupport Let me do a bit of their support for you... they don't
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Will Rowlands (@willrowactor) reported
It’s now been 7days with zero home broadband signal in my area with @ThreeUK @ThreeUKSupport Same message on the website for the last 7 days, zero updates & they had the cheek to take this month’s payment today too! When i contacted customer service on Friday, the ‘guy’ was more interested in reading out his script of questions to troubleshoot rather than read that i was already aware the issue is local. Absolutely useless! Still no updates at all! When my contract ends i will Never Use the ThreeNetwork again!!!! #Three #ThreeNetwork
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Kes Grant 🌈 (@revkes) reported
@ThreeUK Can you tell me what is happening with voice calls please? Myself and my partner have had no service for 5 days. This is getting ridiculous.
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David McKean (@keanie14) reported
@ThreeUKSupport Hi John, The web chat team is a nightmare. As is, and I’m sorry to say, the ability to communicate with the support staff. My Scottish accent does not help to be honest but there was a complete mis understanding with your colleague due to language barrier. Complaint logged.Thanks
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LiamMc (@LMc31214115) reported
@iD_Mobile_UK @ThreeUK Phone network down again? SM1 postcode
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RachT234 (@RachT234) reported
My experience with @ThreeUK’s live chat was poor — confusing responses and pointless troubleshooting. Then on the RelayUK call, staff were untrained and impatient. It was exhausting and dehumanising - one of the agents had no idea what RelayUK was.
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RachT234 (@RachT234) reported
Being disabled shouldn’t mean being ignored. But @ThreeUK @ThreeUKSupport made cancelling (and later getting a refund) for my service an exhausting and dehumanising experience. They failed to meet even basic accessibility needs — and I had to adapt to them, not the other way around.
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Brett (@BrettOfTheSouth) reported
Will we be getting compo for the Data and service outage on Wednesday? I was stuck at the hospital unable to contact family. @ThreeUKSupport
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Chris (@king_gorack) reported
Hi @ThreeUKSupport . Now you have merged with Vodafone is there any chance of a working data signal at London Waterloo anytime soon? South Western Railway and Network Rail appear to have given up running to timetable so being able to check what is actually running would be great.
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RachT234 (@RachT234) reported
@rsmck @ThreeUK @ThreeUKSupport They can't even get a switch right (according to O2, Three didn't provide required porting information)- I was without service for around 10 hours!
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AR crypto (@ARcrypto12) reported
@Ofcom hello, as you might be aware, the @ThreeUK merge with @VodafoneUK has caused a lot of mayhem, as a loyal 3 customer for many yrs, I’m getting the run around, as I’m not getting to be able to cancel my remaining 12 months as not allowing me answers, plz could you advise