3 (Three) Outage in Adlington, Lancashire, England

@ThreeUKSupport hi. Well out of contract with you. Want to cancel data sim please. But can’t log into account. Any ideas?

@ThreeUKSupport hi any problems in L1, Liverpool? I’ve had awful to no phone signal for the past 3-4 days. Currently switches between no service to 1 bar 😭

@ThreeUKSupport I can unstand that but I was offered it, they seid there not a option to get phone with out the head phone Even that the second sale had no problem to do a only phone sale x

@snudge27 @ThreeUKSupport Thanks James but it was a UK customer service rep that gave me wrong info and had me driving to a store that I didn't need to do 😞

@ThreeUK @ThreeUKSupport why have i just gone on the app to correct my direct debit details and it is in someone elses name and their account details? Data protection breach as i can see their billing details? Contactled live chat to be told noone can reply due to technical issue

@ThreeUKSupport Just filled that in now but keeps saying unknown errors

@ThreeUKSupport Hi. I called to cancel one of my contracts in March 2020, they told me after 30 days it would be cancelled. I have now had a text message asking for an overdue payment for this number. How do I contact Three and speak to somebody as the live chat is not working

@ThreeUK Live chat Not working !!

Time to change my phone provider with @ChelseaFC now sponsored by @ThreeUK . Never bought anything made by Sharp or went with Vodafone when they sponsored United. #cfc #petty

@ThreeUK hi trying to contact you to cancel my contact but your call centres are apparently not taking any calls could you please dm me

@ThreeUK @OnePlus_Support I have never had a once phone in my life than the One Plus 7tpro nothing but trouble since the day I got it. 🙃🙃🙃🙃

@ThreeUKSupport what is the best way to get in touch if you don’t have online account (phone line not working despite saying open until 8pm)

@ThreeUKSupport hi three! I need your help with some extra data please! I’ve upgraded my contract but looks like it doesn’t come into effect until next month 😢 Sent a direct message! Thank you!

@MattyLeeT18 @ThreeUK @ThreeUKSupport Whats annoying is that they haven't even got in touch with me saying sorry or they'd like their device back, they'll get it back no problem as I don't want it juat give me a package to put it in. They have been messaged on 3 different platforms and still ignore me.

@LauraEnglish @Three_Is_Broken @ThreeUK @ThreeUKSupport 👀👀😱 What the actual ****, at leadt they admitted that you had poor service in your area that way its not your fault you've had to cancel.

@ThreeUKSupport @ThreeUK I have a mobile broadband contract and i would like to cancel ive spoken to people on the live chat and they weren't very helpful maybe you can help me.

@ThreeUK appalled by the way this company has ripped me of cancelled a contract more than once and still keep charging after paying 2 contracts for 24 months never missed a payment for you to send a debt letter after the contact has cancelled I’ll be taking this further.

@SMARTYMobileUK Or get the @ThreeUK network all you can eat, unlimited everything for about £20 😊

@ThreeUK I need you to confirm you’ve sent the STAC code over to my old provider @EE so they can cancel my contract. I did this on Tuesday. Please advise!

@PeterBayliss @Ofcom Must be a local issue for you - I’ve been relying on @ThreeUK for broadband as my @virginmedia 100mbps fibre line has been epically slow even phone calls made on Wifi calling are bad, switch to mobile and it’s perfect 👌

@ThreeUK is the weirdest company, won’t let me change my pay date to when I actually get paid and decide to cut my service on random days every month.

@ThreeUKSupport every week I get one bar service it’s really getting on nerves I’m only in my house how can I have one bar when my dad lays for contract for me

@ThreeUK You are such a terribly managed business. I ordered my 1st iPhone with you, set up payment for the 9th and since you’ve never gotten it correct. I’ve changed payment dates to the 9th I’ve rang up and spoken to you over 5 times and still you guys can not get it. Dumbass.

Dear @ThreeUKSupport the 4G home broadband service has been poor in S10 (Sheffield) for the last week. Regular dropouts

@ThreeUKSupport Thanks Chris. It is slow today though & streaming video is not something I can do today, though it is rare I will need that for work so for now I am too busy to look into it further.

@ThreeUK @ThreeUKSupport uksupport Hi, I'm trying to reach your Live Support via the app, but it keeps saying "Connecting to Three" and deleting all the info I filled in.

@ThreeUK Can't login to top up. Pls advise

@ThreeUKSupport Hi I appear to be having some issues with my Internet connection on my Mobile Broadband. Is this a local issue or just on ours.

@ThreeUK there's no way for me to fix this online. I'm in Turkey tending to a family emergency and it's very important I can access data, I now have hit my limit and your useless help service has not been able to allow me to simply opt in to pay the £5 daily data passport.

@ThreeUKSupport Did all of that (Im in 'IT'). Separate machines too. Had to finally go old school and do it over the phone. On the latest version chrome/firefox, both say your website does not support not good!