3 (Three) Outage Report in Whiteley, Hampshire, England
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Whiteley, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Whiteley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 22: Problems at 3 (Three)
3 (Three) is having issues since 11:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (50%)
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Phone (20%)
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Total Blackout (19%)
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Wi-fi (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Whiteley, Hampshire, England
The most recent 3 (Three) outage reports came from the following cities: Portsmouth, Eastleigh, Fareham, Southampton, Winchester, Gosport and Wickham.
| City | Problem Type | Report Time |
|---|---|---|
 Portsmouth |
Internet | |
| Eastleigh |
||
| Portsmouth |
Internet | |
| Fareham |
Phone | |
| Fareham |
Internet | |
| Southampton |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Whiteley, England
Latest outage, problems and issue reports in Whiteley and nearby locations:
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rockngrohl
(@lizaradley12345) reported
from
Havant, England
@ThreeUK you mistype my date of birth, you now won't let me cancel my expired contract. Both me and your local shop have emailed you my photo id. Every day I get your helpline webchat and shop telling me different things. Nobody has a clue. Please give me contact details for ceo
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Jason T Ⓥ
(@JAST69) reported
from
Romsey, England
@ThreeUKSupport No Cell data/voice service in SO518FJ after local power outage which is restored. Please confirm when Cell device will be back up
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Josh Sweetman
(@JSweetman92) reported
from
Havant, England
Quick enough to take a your money, but slow enough to ignore your messages about fraud on your account while they respond to someone who can't remember their phone number @ThreeUKSupport
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Gavin Reeman
(@GavinReeman) reported
from
Fareham, England
@ThreeUKSupport can someone from your customer service please get in touch with me. I’ve been fobbed off constantly with a problem on my account, I’m about ready to cancel the contract! I’ve been a customer of yours for 6 years and I’m utterly livid!
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Sarah 🌷
(@peoniespretties) reported
from
Southampton, England
@ThreeUKSupport I’ve been trying to cancel my contracts with you for nearly an hour! Second day in a row and when I tried to do it in store I was told I could only do it on the phone. That’s ridiculous it shouldn’t be so hard to cancel!
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Nigel Jones
(@planetf1) reported
from
Portsmouth, England
Gosh mobile reception use pretty poor in @GunwharfQuays on @VodafoneUK . 4g i Adobe areas bit less than 1Mbps. Inside mostly 3g boy data. Some areas edge or 9 signal. Not good enough for 2020. @threeuk noticeably better but still not amazing
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Josh Sweetman
(@JSweetman92) reported
from
Havant, England
It would have been much more for the month ending tomorrow if there wasn't a default £150 cap on the account. Before this happened he'd never gone over his usual monthly charge in years of being with you @ThreeUK @ThreeUKSupport
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Southampton Chauffeur
(@SCHchauffeur) reported
from
Southampton, England
@ThreeUKSupport Advisors and Live Chat unavailable. £100 of ‘Free Messages’ at £4.50 a message over recent months - Premerium Message Service Received Messages. Refund/compensation and report/complain - HELP PLEASE!
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rockngrohl
(@lizaradley12345) reported
from
Havant, England
@ThreeUK the worst customer service I've ever had. Four contracts cancelled
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ⓅⓁ✌️🤓✌️
(@manamongcheetah) reported
from
Portsmouth, England
@ThreeUK are the worst
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James Butler
(@JamesEYFS) reported
from
Bursledon, England
@KaySocLearn Go on. Give em a Chromebook and a dongle. Maybe @ThreeUK could help.
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Josh Sweetman
(@JSweetman92) reported
from
Havant, England
@ThreeUKSupport Were no help at all and when we did what they wanted to pass security then suggested we return to chat to someone else later. Now being sent to customer relations as it still hasn't been resolved
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Josh Sweetman
(@JSweetman92) reported
from
Havant, England
Just had a post cancellation Customer Satisfaction Survey from @ThreeUK 😂 Safe to say I didn't hold back, especially after we had to pay the £120 to settle the account 😳
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Dave Underwood
(@daveunder) reported
from
Portsmouth, England
@tomhfh @ThreeUK I’m with O2 I’ve had very few problems and I’ve been with them for years
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Joanne Elliott ⫩
(@joanneh79) reported
from
Winchester, England
@ThreeUK please could you tell me if there are any issues in the SO22 area as my AI cube has lost internet connection, restarted twice & still nothing.
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adie o'neill
(@adieoneill) reported
from
Fareham, England
@ThreeUK - Beyond hopeless, call back a few minutes later for the guy to tell me my upgrade package has been cancelled. Now waiting another month to receive a phone. Amazing service 🤮🙄
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Dan Thornton
(@Dan_thornton1) reported
from
Portsmouth, England
@ThreeUK live chat not working, phone been cut off, so can’t even ring 333, bill has been paid yet got Iv got no services last 2 days!!!
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Josh Sweetman
(@JSweetman92) reported
from
Havant, England
@BumperGraham @ThreeUK @ThreeUKSupport Thanks Graham, We've messaged their social media team about 10 times without a response 😂 They claim someone else must have called off his mobile. Considering the house is locked down and only people in are Macmillan nurses we have no idea how it can be £150 more this month
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Bogdan Dolanescu
(@dolb21) reported
from
Portsmouth, England
@ThreeUKSupport New sim. New phone. Same experience. With EE i don’t have this issue. You are just throttling the “unlimited data “
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Bogdan Dolanescu
(@dolb21) reported
from
Portsmouth, England
@ThreeUKSupport The issue is nationwide. Everywhere i go, even london i get slow speeds barely enough to load a youtube music video.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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ells
(@ellieredman94) reported
Hello @ThreeUK I’m not getting any signal at my house?? It’s usually so good 😭 is there any works going on??
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JitteryPinger
(@JitteryPinger) reported
@ThreeUKSupport just to make you aware, the issues has been on-going since November, I'm thinking of joining Three but this issue is leading me towards other operators, I've been and inspected the site and their is a new 5G site right next to it, this 'over-reaching' one should of been disabled
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majord
(@bodamianrapsody) reported
@ThreeUKSupport why is your website not taking card payments. We rely on your internet for home and work and it's appalling that your systems always seem to be failing. My bank says it's a problem at your end. No card seems to work.
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Halima Islam
(@HalimaIslam8) reported
@ThreeUKSupport Appalling customer service! I think I’ll be putting in a formal complaint on behalf of the customer
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JitteryPinger
(@JitteryPinger) reported
@EE and @ThreeUKSupport been a temporary mast 2Km away blocking signal from 3 closer masts (within 1km) terrible service for both networks due to this. New mast has been built and activated in that area but still the temporary one remains active.
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VH
(@OnlyVH) reported
@threeuk @ofcom why customers of three are not receiving text messages, from non three;from Hmrc,nhs, my bank etc.Three says a known issue, begs the question why allowed for so many days for many customers;apparently if a number has been ported many years back, issues! Seriously?
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DJ
(@DarrenJohnson_) reported
@ThreeUKSupport Yes got a 5G device samsung s21, can connect to o2 mast no problem, 5g setting is on, found out from a neighbour you are doing upgrade work to that mast is that correct amd when will it be finished please ?
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Sophie Olivia (Ali)
(@SophieOliviaAli) reported
@ThreeUK Instead of giving away silly prizes perhaps you could resolve a x 4 month issue for someone who has been with you for over 10 years? We need a manager to call us not 100 customer service staff who pester us with x6 calls a day and do nothing to resolve issues
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Zoe Stevenson
(@zoeestevenson) reported
@ThreeUKSupport @lochaber15 I'd like help with mine as apparently my area has had limited coverage for the last year os I was told by chat and there's nothing scheduled to fix it. I was basically told to use my WiFi calling. Why should I pay for a service I've not been receiving since days one.
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Dr Luna Muñoz Centifanti 🇵🇷~🇺🇸~🇪🇺
(@LunaCentifanti) reported
@ThreeUKSupport Given that issue and not being able to text for a day, can you extend my plan by one day?