3 (Three) Outage Report in Whiteley, Hampshire, England
Some problems detected
Users are reporting problems related to: internet, total blackout and phone.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Whiteley, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Whiteley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 16: Problems at 3 (Three)
3 (Three) is having issues since 01:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (44%)
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Total Blackout (30%)
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Phone (17%)
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Wi-fi (7%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Whiteley, Hampshire, England
The most recent 3 (Three) outage reports came from the following cities: Southampton, Portsmouth, Gosport, Fareham, Wickham and Waterlooville.
| City | Problem Type | Report Time |
|---|---|---|
 Southampton |
Internet | |
| Southampton |
Phone | |
| Portsmouth |
Internet | |
| Gosport |
Phone | |
| Fareham |
||
| Fareham |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Whiteley, England
Latest outage, problems and issue reports in Whiteley and nearby locations:
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Josh Sweetman
(@JSweetman92) reported
from
Havant, England
Quick enough to take a your money, but slow enough to ignore your messages about fraud on your account while they respond to someone who can't remember their phone number @ThreeUKSupport
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Nigel Jones
(@planetf1) reported
from
Portsmouth, England
Gosh mobile reception use pretty poor in @GunwharfQuays on @VodafoneUK . 4g i Adobe areas bit less than 1Mbps. Inside mostly 3g boy data. Some areas edge or 9 signal. Not good enough for 2020. @threeuk noticeably better but still not amazing
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Jason T Ⓥ
(@JAST69) reported
from
Romsey, England
@ThreeUKSupport No Cell data/voice service in SO518FJ after local power outage which is restored. Please confirm when Cell device will be back up
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A #BloodyCyclist
(@The_Tw4tter) reported
from
Southampton, England
@ThreeUKSupport @ThreeUK signal has been awful for the whole week since your outage. Calling you support is just "a long wait" or "use our app" but the live chat on the app never has anyone available.
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Daniel Bishop
(@danielbishop28) reported
from
Portsmouth, England
@ThreeUKSupport been having issues all morning with ur network. Internet has been very hit and miss and not been able to make an important phone call. Not happy
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Natalia Chechina
(@nchechina) reported
from
Southampton, England
@BBCBenThompson @ThreeUK @BBCBreakfast Just realised that #threemobile is down on a bus -- was on wifi at home. Thank you #thebluestar buses for free wifi to download a train ticket :).
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Steve Rolls
(@RollsyMTB) reported
from
Bursledon, England
My goodness @ThreeUK your customer services department is shocking.
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Sarah 🌷
(@peoniespretties) reported
from
Southampton, England
@ThreeUKSupport I’ve been trying to cancel my contracts with you for nearly an hour! Second day in a row and when I tried to do it in store I was told I could only do it on the phone. That’s ridiculous it shouldn’t be so hard to cancel!
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hannah 🎃
(@hanaxruth) reported
from
Southampton, England
lol @ThreeUK has been down for like 12 hours now U G H
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AJ
(@aniljain01) reported
from
Locks Heath, England
@amyjohnson229 @ThreeUK It used to have amazing offers and endeared loyalty as every Wed they’d gave something special, but now their Marketing team have made it terrible with pointless offers!!!
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Tori the ladybird lover
(@toriladybuguk) reported
from
Portsmouth, England
@jamesSAFCmoore @DanChecklin @ThreeUK If it impacts the ability to work. Or in my case HELP others work I would have loved to hear A SORRY at least!
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James Butler
(@JamesEYFS) reported
from
Bursledon, England
@KaySocLearn Go on. Give em a Chromebook and a dongle. Maybe @ThreeUK could help.
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jack
(@fennzza) reported
from
Southampton, England
@ThreeUK what a load of shit put £12 in extra charges on for no reason then wait 30 mins for a customer advisor for them to put the phone down on you so I’ve gotta re call and wait another 30 mins F****** bollocks
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Regular Dave
(@DavidPalman) reported
from
Southampton, England
@ThreeUK @ladbible Give me a refund for the day and half of signal and data you stole.
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rockngrohl
(@lizaradley12345) reported
from
Havant, England
@ThreeUK the worst customer service I've ever had. Four contracts cancelled
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Lee Harris
(@DjMoDrOcKeR) reported
from
Eastleigh, England
@solardomusic @ThreeUK @ThreeUKSupport Mate I dont get signal anywhere it's the worst. When I rang up to speak with CS team i told them I had poor signal she said I'll ring you back in 5 mins to talk through some tech help! Never got a call back cause she couldn't get through lol still waiting on my call back aswell..
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Dave Underwood
(@daveunder) reported
from
Portsmouth, England
@tomhfh @ThreeUK I’m with O2 I’ve had very few problems and I’ve been with them for years
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rockngrohl
(@lizaradley12345) reported
from
Havant, England
@ThreeUK you mistype my date of birth, you now won't let me cancel my expired contract. Both me and your local shop have emailed you my photo id. Every day I get your helpline webchat and shop telling me different things. Nobody has a clue. Please give me contact details for ceo
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Cariad Morgan
(@cariad_9305) reported
from
Portsmouth, England
@ThreeUKSupport Hiya, all sorted now seems like it was an outage according to the check your postcode coverage webpage.
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Mike Wiggins
(@MikeWiggins82) reported
from
Portsmouth, England
@ThreeUK I’ve just left you and you have taken another payment and showing me in credit. I’ve cancelled my DD but would like a refund for the money you have in credit. Unable to login to my old account as took number to new provider.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Maria Hartmann
(@bnice2all) reported
@ThreeUK Hi, I keep getting a ‘Network update’ flashing up on my mobile. Is that genuine?
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Kensington Park Road Taxi Shelter
(@ParkShelter) reported
@ThreeUKSupport It’s been a week now and just spoken to a customer who has been with you ten yrs is now having problems in w11 and yesterday I was told there was work in the area 🤔🤔
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Lord Woolamaloo
(@LordWoolamaloo) reported
@helengrantsays @ThreeUK Have you had the standard "we take the welfare of our customers very seriously" mesage yet while they treat you like garbage?
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Shaun Barnaby
(@shaunyb) reported
the concept of intelligent customer service seems to elude many right now, my hour long conversation with @ThreeUK is not going very well
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Kensington Park Road Taxi Shelter
(@ParkShelter) reported
Is anyone else in W11 area having trouble with @ThreeUKSupport reception
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Lauryn Hall
(@loulouhall) reported
@ThreeUKSupport I did that yesterday and they say there’s nothing wrong! I’m not the only one in my area with this problem either, and I’ve had to bow go buy a second phone so my sons school can keep in contact!
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ben llewellyn
(@benllew55869920) reported
@ThreeUKSupport Still have bad internet for over a week now. When will this issue be sorted ??
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Stuart Coleman
(@stubacca81) reported
@ThreeUKSupport Is this fixed now - i'm still regularly getting no reception in my house when i never had a problem before
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Ben Green
(@BEN_GR33N) reported
@ThreeUKSupport Already been through a crazy “troubleshooting” process via live chat where they wanted me to delete my cache after explaining speeds are poor all over Brighton and I have 2 devices showing the same poor speeds. Choose any Brighton postcode because its all the same, try BN1 2FN
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Shaun Barnaby
(@shaunyb) reported
@ThreeUKSupport Thanks for getting back to me :)... After an hour and a half and 4 agents, my patience ran out. The only test that was run on my phone was them calling me and declaring no issue when they got through, that's despite me saying this is an intermittent issue...