3 (Three)

3 (Three) Outage in Pontyclun, Rhondda Cynon Taf, Wales

3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

 No problems detected at 3 (Three)

3 (Three) problems in the last 24 hours in Pontyclun, Wales

3 (Three) Outage Chart in Pontyclun, Rhondda Cynon Taf, Wales 09/19/2020 07:20

At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems:

  • Internet 47.71% Internet
  • Phone 31.14% Phone
  • Total Blackout 9.00% Total Blackout
  • Wi-fi 6.29% Wi-fi
  • E-mail 4.71% E-mail
  • TV 1.14% TV

3 (Three) Outage Map Near Pontyclun, Rhondda Cynon Taf, Wales

The most recent outage reports and issues originated from Tonypandy, Cardiff, Bridgend, Penarth, Pontypridd, Caerphilly, Bargoed, Blackwood, Hengoed, Llantwit Fardre, Maesycwmmer and Barry.

United KingdomTonypandy Phone
United KingdomCardiff Phone
United KingdomCardiff Phone
United KingdomTonypandy Total Blackout
United KingdomTonypandy Internet
United KingdomCardiff Total Blackout

3 (Three) in Pontyclun, Wales Comments

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3 (Three) Issues Reports Near Pontyclun, Wales

Latest outage, problems and issue reports in Pontyclun and nearby locations:
  • Champers_88 Charmaine (@Champers_88) reported from Cardiff, Wales

    @ThreeUKSupport I’m having issues when people are calling me sometimes it says number invalid. Any suggestions?

  • ffion_sb 𝕱𝖋𝖎𝖔𝖓 𝕾𝕭 (@ffion_sb) reported from Cardiff, Wales

    @ThreeUK are lowkey the best network, just changed my contract and I’m paying £11 a month for all you can eat data, unlimited texts and calls 👀

  • gordonpr1c3 Gordon Price (@gordonpr1c3) reported from Cardiff, Wales

    @ThreeUKSupport Shouldn't the message read, Hi, valued customer, we are super busy right now, please try again later? Or something other than we are closed?

  • TweetterRoss Ross Maisey (@TweetterRoss) reported from Church Village, Wales

    Wow @ThreeUK @ThreeUKSupport is such a poor company!! Awful service and the customer service is the worst I’ve ever dealt with. I will never deal with these ever again!!

  • MatthewJB1978 Matthew J B (@MatthewJB1978) reported from Cardiff, Wales

    @SteffRidderwall @666hazard @chrisaarongrima @ChelseaFC @nikefootball @ThreeUK I don’t it just came up on my timeline and it looked awful just my opinion I’m sure some will like it

  • TweetterRoss Ross Maisey (@TweetterRoss) reported from Church Village, Wales

    @ThreeUKSupport Incredible customer service NOT!!!

  • TweetterRoss Ross Maisey (@TweetterRoss) reported from Church Village, Wales

    @ThreeUKSupport Extremely annoyed with your service. Been a customer for many years and have two lines. Tried to upgrade and was told a price. I asked was there any upfront costs to be told no At the end of the call I was asked for £90. Livid and will be leaving

  • TweetterRoss Ross Maisey (@TweetterRoss) reported from Church Village, Wales

    @ThreeUK Extremely annoyed with your service. Been a customer for many years and have two lines. Tried to upgrade and was told a price. I asked was there any upfront costs to be told no At the end of the call I was asked for £90. Livid and will be leaving

  • TrystanOwens drunkmuppet (@TrystanOwens) reported from Cardiff, Wales

    @ThreeUKSupport can I make a complaint as recently you always seem to have problems in my area which is impeding my services.

  • peterkin1010 Peter MacCabe (@peterkin1010) reported from Penarth, Wales

    @PedroClarke1 @ThreeUK Sadly my Three is still crap where I've in Penarth. And it hasn't changed much in the centre of Cardiff either.

  • alunT Alun Thomas (@alunT) reported from Cardiff, Wales

    @ThreeUKSupport I’ve just had the worst #customerservice experience I have ever. My knowledge of your products and services was much better than your staff. Also, TV background noise made it hard to understand the Glasgow accent and adviser 2 spoke fast and did not listen 😡

  • alunT Alun Thomas (@alunT) reported from Cardiff, Wales

    @ThreeUK I have just had the worst customer service experience I have ever had. My knowledge of your products and services was much better than your staff. Also, TV noise un background made it hard to understand the Glaswegian accent and adviser 2 spoke fast and did not listen 😡

  • richjrawlings RR (@richjrawlings) reported from Coychurch Lower, Wales

    @ThreeUKSupport Hi Jordanna. The signal is not always 1 bar as this fluctuates when I move to different areas of Bridgend. So this is not a SIM or Device issue, this is to do with the signal/antennas in each area.

  • abbie_hunt abbie (@abbie_hunt) reported from Cardiff, Wales

    @ThreeUK I had to change my data to ‘3G’ as advised from your in store staff, because the network is so slow atm.

  • gingio Shane (@gingio) reported from Cardiff, Wales

    @NathanWyburnArt @Apple I’m having a similar issue and @ThreeUK won’t do anything about it. They told me to download some app which won’t help anyway as it’s unknown caller. I think next step is I’ll be forced to change my number 😐

  • peterkin1010 Peter MacCabe (@peterkin1010) reported from Barry, Wales

    @DJAshBash @ThreeUKSupport @VodafoneUK @ThreeUK I am also on Vodafone. And I would agree they now have overall a formidable network But they have less bandwith 5G than Three..50mHz as opposed to 140mHz so when Three eventually launch 5G 5G it'll be interesting how it all pans out.

  • peterkin1010 Peter MacCabe (@peterkin1010) reported from Barry, Wales

    @DJAshBash @ThreeUKSupport ..a new chunk of 4G 1500mHz aka Ban.d 32. When they're actually commissioned the Three network has huge potential to deal with all these issues virtually overnight. Sadly they don't communicate the cause and ther solutions very well hence disappointed customers.

  • peterkin1010 Peter MacCabe (@peterkin1010) reported from Barry, Wales

    @DJAshBash @ThreeUKSupport I'm a Three user and have had experience of both good and bad network in and around the Cardiff area. What Three are stating is true but it's taking longer than they planned originally. Three have the largest 5G bandwidth allocation of all the UK networks plus they also have..

  • christianfclark Christian Clark (@christianfclark) reported from Cardiff, Wales

    @ThreeUKSupport Yes I usually switch between when my 4G struggles. My calls have been dropping and not working properly too though in a variety of locations.

  • christianfclark Christian Clark (@christianfclark) reported from Cardiff, Wales

    @ThreeUKSupport Have been with @ThreeUK for years and always been very happy with service. However since renewing to a 24 month contract and 5G getting turned on, my service has been absolutely terrible. Terrible or no 3G/4G, calls cutting out or failing. 1/2

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:
  • BouvierStephen Stephen Bouvier (@BouvierStephen) reported

    @lee_alley @ThreeUK Spy cameras, orders to do everything they haven't banned ... and no dogs. So no reason to be a customer.

  • Unrealt87 (╯°□°)╯︵ ┻━┻ (@Unrealt87) reported

    @ThreeUKSupport Hi Pete, is there anyone in the UK who can help me with this? I feel that the web chat teams simply either don't understand, can't help, or simply don't want to help. I've been trying to get the PAC for two weeks now 😩

  • ChrisGurr Christopher Gurr (@ChrisGurr) reported

    @ThreeUKSupport Hi Charley turning on and off doesn’t do anything. This problem has been going on for months. Is this the first complaint you’ve had? How long do you think it will take to solve this?

  • AmpersZA ∀Zsɹǝdɯ∀ aka Lucifer (@AmpersZA) reported

    Are you on @ThreeUK mobile Ithe UK? Are you having trouble phoning anyone and texts taking up to 24 hours to get through. I have a new phone (N20 Ultra} and it's working well! It might have upset them because I bought the phone direct from Samsung. I wanted the copper one!

  • BARMM_UK F4AMM (@BARMM_UK) reported

    @ThreeUKSupport I’m an existing phone customer looking into home broadband options. We are rural and fixed line internet just isn’t good enough. It would be a new contract

  • Im_Vinnie V (@Im_Vinnie) reported

    @ThreeUKSupport I’ve given extensive details of what’s happened. I’m not going into you live chat. I’ve wasted 4 days doing that with no result and further inflicted issues from incompetent staff: it’s a hard pass from me.

  • lee_alley Lee Alley (@lee_alley) reported

    @BouvierStephen Having been a @ThreeUK for over 20 yrs I have recently decided there is no reason whatsoever to go into one of their stores. Queues are long, staff is slow and life is short.

  • gazzy360 Gazzzaaaaaaaaaa (@gazzy360) reported

    @ThreeUKSupport No idea. I just spoke to the support guy at upgrade time and he gave me that deal. :)

  • johnpeart John Peart (@johnpeart) reported

    I don’t understand why @ThreeUK would force people to switch on to their network from @three_broadband and then not just deliver the promised service less than 3 weeks after it started.

  • sarahgarrity orchid sarah (@sarahgarrity) reported

    @ThreeUKSupport I suggest that David from the castlepoint store in Bournemouth could improve his customer service skills maybe attending a customer care course. Is there a number for head office I can contact? Many thanks