3 (Three) Outage in Cambourne, Cambridgeshire, England

@ThreeUK you are the most incompetent phone company I’ve ever delt with! For the 3rd month running you are still trying to charge me when I’ve already had this delt with TWICE by one of your advisors. Is there some sort of communication problem with you lot 😡😡 fed up with 3 now

@ThreeUK I'm disgusted by the behaviour of your chat support person, Sameer. I was asking about changing DD details, and when he couldn't help he simply pretended he wasn't receiving my messages, and ended the chat. I've saved a screen shot of the entire conversation. #Rude

@ThreeUKSupport please someone help me three is the worst company!! My phone has been cut off for three day’s. I’ve not been able to make any calls, chat services if off constantly having technical issues and no customer telephone service. WHAT THE HELL IS THIS

@ThreeUK @ThreeUKSupport desperately need new masts and better signal in Cambridgeshire. A booming area with no reception. Don’t want to leave for @VodafoneUK after 15 years but...

@ThreeUKSupport It’s cb4 and still showing as having a problem - meant to have been on call as a volunteer so quite frustrating

@ThreeUKSupport I am a three customer

@ThreeUKSupport Very weird but I have a bar of 4G in the house, but she on smarty (three network of course) has none. iPhone 11 and iPhone XR respectively

@ToniOgilby @ThreeUK Basically, the same all over the UK and when you tweet they act as if IT HAS NEVER HAPPENED BEFORE

@ThreeUKSupport Yep. Your customer relations team are investigating currently. I've got my money back but Three are still trying to get my number back 🙄

@VodafoneUK I think you need to contact @herdwick_gal who is still with you and in need of help with a problem rather than me - I’ve left Vodafone after over 15 years and gone to @ThreeUK

If anyone is wondering who is the worst phone company for #CustomerService just head to @ThreeUK Absolutely disgusting, that’s if you can get through.

My phone network is down (@ThreeUK ) so please email or dm if you are teting@to get hold of me

What the hell @ThreeUK no network in Cambridge when I really needed it yesterday. Still down today. Three@Home also down. As far as I can tell, nothing, I mean nothing, is functional at the moment. I have two accounts, two devices, zero service, two locations. Seriously. FIX IT

@ThreeUK disappointed having to wait and wait then leave whilst the one and only employee is serving on shop floor to which the customer (not the employee) being served assures me the mananger will come out and serve me. No show, so left. Huntingdon store needs to up their game

@ThreeUKSupport Will do. The signal from my room isn't that great. 2 bars...

@ThreeUKSupport I’d be stupid to stay with @VOXI_UK a second longer, they were pants

Officially a @ThreeUK customer 🎉🎊

@Dom_Bryan @ThreeUKSupport Let me do a bit of their support for you... they don't

Gosh this is stupid. Come on @ThreeUK.

@ThreeUKSupport No signal at all 😭😭

@ThreeUKSupport my mobile data is not working since yesterday. Help me our !!

@ThreeUKSupport Yes. All of us are facing the same issues. The signal is intermittent and we are unable to make/ receive calls.

@ThreeUKSupport I tried switching to 3g tonight as I had 0.16mbps on 4g. I don't know how but it was even worse on 3g. This service is no service at all. Why when it used to be on is it now so bad. I will be in the webcam tomorrow yet again

@ThreeUK hi there. I have unlimited mins on my contract but have been charged an extra £28 this month just for using my calls. Please help. Not a happy customer.

@ThreeUK @ThreeUKSupport When will you have support for eSIM for iPhone, iPad and Apple Watch ?

@ThreeUK @ThreeUKSupport Had poor speed,was told by 3 that indoor 4g was poor in my area but outdoor was excellent.Bought an outside antenna,put my speed up from 0.3 to 40mbps.This lasted 1 day then fell to 20mbps.This lasted 2 days then dropped to 10mbps.This lasted a day. Now my speed is 4.4mbps. Why?!

@ThreeUKSupport It's shocking that it took more than 3hrs to get your attention. Terrible customer service.

@ThreeUKSupport I'm sure you can check that (bills) from your records if you're keen about this. I'm told "SIM problem". No network till next week when a new SIM is expected.

You can message me for my number, access the history over the past week - and send it on to your highest people. I’m exhausted of being the one trying to fix your networks failures. When you can’t tell me where my phone is, thats a problem. @ThreeUKSupport @ThreeUK

Attempted to upgrade. Experience so far with @ThreeUKSupport @ThreeUK [a thread]: Loyal customer for 4 years. Over-charged for bad upgrades by advisors. Found a better deal myself and when called out, I was given it.