3 (Three) Outage in Cambourne, Cambridgeshire, England

@ThreeUK I keep asking but you don't answer! Why has the signal in my area become so poor, nothing but frustrating connection issues every day.

@ThreeUK why is the signal now so bad, you made changes in our area and now the quality of the connection is rubbish. #RefundMyAccount

@ThreeUK you sell batches of contracts to 3rd parties, who then sell them to the public at lower prices than you offer direct. Then your poor support staff try their damnedest to persuade us to take out your more expensive direct contracts on the same deal #Dumb #NeverRenewDirect

@ThreeUK received message a couple of weeks ago saying you were carry out work in our area. Ever since our signal strength has weakened and data connection is hopeless, keeps dropping out.

Finally, both me and @ashleighjane are off long, 24 month mobile contracts and on a SIM only plan. Been a customer with @ThreeUK @ThreeUKSupport for over 9 years, always 24 month contracts. But as we outright own the latest iPhone’s we don’t need to upgrade or have a contract!

@ThreeUK you are the most incompetent phone company I’ve ever delt with! For the 3rd month running you are still trying to charge me when I’ve already had this delt with TWICE by one of your advisors. Is there some sort of communication problem with you lot 😡😡 fed up with 3 now

@ThreeUK I'm disgusted by the behaviour of your chat support person, Sameer. I was asking about changing DD details, and when he couldn't help he simply pretended he wasn't receiving my messages, and ended the chat. I've saved a screen shot of the entire conversation. #Rude

@ThreeUKSupport please someone help me three is the worst company!! My phone has been cut off for three day’s. I’ve not been able to make any calls, chat services if off constantly having technical issues and no customer telephone service. WHAT THE HELL IS THIS

@ThreeUK @ThreeUKSupport desperately need new masts and better signal in Cambridgeshire. A booming area with no reception. Don’t want to leave for @VodafoneUK after 15 years but...

@ThreeUKSupport It’s cb4 and still showing as having a problem - meant to have been on call as a volunteer so quite frustrating

@ThreeUKSupport I am a three customer

@ThreeUKSupport Very weird but I have a bar of 4G in the house, but she on smarty (three network of course) has none. iPhone 11 and iPhone XR respectively

@ToniOgilby @ThreeUK Basically, the same all over the UK and when you tweet they act as if IT HAS NEVER HAPPENED BEFORE

@ThreeUKSupport Yep. Your customer relations team are investigating currently. I've got my money back but Three are still trying to get my number back 🙄

@VodafoneUK I think you need to contact @herdwick_gal who is still with you and in need of help with a problem rather than me - I’ve left Vodafone after over 15 years and gone to @ThreeUK

If anyone is wondering who is the worst phone company for #CustomerService just head to @ThreeUK Absolutely disgusting, that’s if you can get through.

My phone network is down (@ThreeUK ) so please email or dm if you are teting@to get hold of me

What the hell @ThreeUK no network in Cambridge when I really needed it yesterday. Still down today. Three@Home also down. As far as I can tell, nothing, I mean nothing, is functional at the moment. I have two accounts, two devices, zero service, two locations. Seriously. FIX IT

@ThreeUK disappointed having to wait and wait then leave whilst the one and only employee is serving on shop floor to which the customer (not the employee) being served assures me the mananger will come out and serve me. No show, so left. Huntingdon store needs to up their game

@ThreeUKSupport Will do. The signal from my room isn't that great. 2 bars...

Well @ThreeUK been a loyal customer with multiple contracts for many years but now you’re forcing me off Go Roam? Goodbye! Pretty sure you’ll be seeing a mass exodus. @O2 I’ll be calling you tomorrow!

Worst service in Middleton ROCHDALE By @VodafoneUK @ThreeUK ....thanks for providing the worst service from last 2 months ...

@ThreeUK your service is so **** i can’t wait to get out of this death row contract, why do i constantly have 4 bars on 5g and nothing loads

Due an upgrade next month and @ThreeUK as they can't offer me what I was looking for. What network everyone with and what are the new phones? Sim only a possibility as phone like new

@ThreeUK I want to upgrade I’ve been with you for years but you can’t match 3rd party prices what’s the process if I sign up with new contract via third party on three network?

@ThreeUKSupport this number is on your network, sort it out pls

@ThreeUK as usual, your internet service is a disgrace!! Been disconnected every single day, there’s no much difference between your service and a modem during the ‘90! Actually, modem was faster 🤮🤮🤮

Got to change my network from @ThreeUK absolutely shocking 😫😫

@ThreeUKSupport hello, there’s an issue with my last bill. I already talked a couple of times with a agent about this issue but it hasn’t been solved. Please contact me. It’s urgent.

@ThreeUK last time of asking as you’ve been lying to all customers since 2018 regarding Esim. Have you got a confirmed date when you will support Esim or I will be leaving with immediate effect after 8 years of loyalty ? If you can confirm asap as I have already got my PAC code