BT (British Telecom) Outage Report in Prestwood, Buckinghamshire, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Prestwood, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Prestwood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (57%)
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Wi-fi (14%)
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E-mail (14%)
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Phone (8%)
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Total Blackout (6%)
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TV (2%)
Live Outage Map Near Prestwood, Buckinghamshire, England
The most recent BT (British Telecom) outage reports came from the following cities: High Wycombe, Beaconsfield, Aylesbury, Henley on Thames, Maidenhead, Gerrards Cross, Hemel Hempstead, Berkhamsted, Thame, Chesham, Tring, Uxbridge, Princes Risborough, Rickmansworth and Amersham.
| City | Problem Type | Report Time |
|---|---|---|
 High Wycombe |
||
| Beaconsfield |
Internet | |
| Aylesbury |
Phone | |
| Beaconsfield |
Wi-fi | |
| Henley on Thames |
Internet | |
| Maidenhead |
Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Prestwood, England
Latest outage, problems and issue reports in Prestwood and nearby locations:
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Mrs C
(@soapstars2k) reported
from
Aylesbury Vale, England
@bt_uk our internet has been on and off all day. My husband spoke to someone earlier who told him there were no issues. There's clearly still issues. I'm having to watch NORMAL TV. Not sure i can survive much longer. Please help.
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The Jolly Cricketers
(@JollyCricketers) reported
from
Seer Green, England
@btbusinesscare @BTBusiness please help! No phone line since Wednesday. You promised it would be fixed by Friday #complaints
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Marcus Hunnibell
(@mhunnibell) reported
from
Princes Risborough, England
COVID no doubt continues to be an excuse to reduce customer service @bt_uk or is it your infrastructure that is rubbish? Prospect of no WiFi for 10 days when working from home is unacceptable. Please help sooner, answering the phone would be a good start!
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Tracey
(@NishTracey) reported
from
Aylesbury Vale, England
@bt_uk Sorry I can help assist @bt_uk @BTCare further I’ll leave this problem in your safe hands.
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KB🇬🇧🇮🇪
(@vodkachamp) reported
from
Hemel Hempstead, England
@bt_uk Thanks for the reply Scott, more than Sky have done. I’m just very happy not to have gone with them for my telephone as well as they are rubbish, terrible service @skytv
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Agent Chadd
(@A_Gent_Chadd) reported
from
Hemel Hempstead, England
Thank you Ian @bt_uk you are a credit to the company. Shame all staff aren't as capable and civil. Customer Service training needed in Newcastle call centre 🤔
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KB🇬🇧🇮🇪
(@vodkachamp) reported
from
Hemel Hempstead, England
How convenient, got through to rep # 5 who again dropped my call and when I phoned back for the 6th time your closed!? and you guys wanted me to cancel with BT phone and go with you! @skytv @bt_uk absolutely useless
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Keith Cox
(@keithcox74) reported
from
Farnham Royal, England
Classic @bt_uk shocking customer service. Make an appointment that they don’t keep and dont send you any updates till you approach them.
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Russell Cox
(@RussWWFC) reported
from
High Wycombe, England
@bt_uk Hi, I want to use BT WiFi using my mobile account. But I can only see login options for Open zone, BT Broadband and Vodafone
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Henley-on-Thames
(@HenleyPhotos) reported
from
Henley-on-Thames, England
@UglyBear_ @bt_uk @skytv @btsport @BBCNews @SkyNews All rubbish, if our gas and electric and water run on the same service there would be uproar as it supposed to be the fourth utility service!!
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John Gubba
(@JohnGubba) reported
from
Marlow Bottom, England
@bt_uk after 28 years I’ve had to leave #BT for business because of your poor service. Now I’m looking at transfering my personal BT account. Unless you deal with my complaints and do something you have lost another customer
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The Jolly Cricketers
(@JollyCricketers) reported
from
Seer Green, England
@btbusinesscare @BTBusiness no phone line since Wednesday. You promised it would be fixed by Friday. Please help! #complaints #BT
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andyrow
(@andyrow) reported
from
Hazlemere, England
Our phone was fixed by @bt_uk and now we cannot access broadband from our smart hub or see internet tv, netflix, on demand etc. which we use all the time We never really use the landline phone! Great swap., thanks @bt_uk
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karl matthews
(@karlos437) reported
from
Marlow Bottom, England
@bt_uk major issues again in the SL7 area with #broadband #help been terrible for ever
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Paul Barlow
(@PBarlow85) reported
from
Rickmansworth, England
@bt_uk @TalkTalk @OpenreachHelp @UKPowerNetworks when are you going to fix the power supply to the cabinet on Tudor way/shepherds lane been since the 28th February & you keep blaming each other for not fixing it.
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Tring Astro
(@Tring_Astro) reported
from
Tring, England
@btbusinesscare you are a total nightmare!!!!!! Two days trying to report and get help with our phone line and still nowhere....
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John Gubba
(@JohnGubba) reported
from
Marlow Bottom, England
@btsport the uefa feed of this match is really poor. Where are the replays? @EuropaLeague #MUNCOP
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Gavin Jones
(@_gavinjones) reported
from
High Wycombe, England
@bt_uk 1/2 didn’t get a call but a text instead, now due to be fixed on the 7th February. Not only is my phone line down so is the broadband
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Cllr Helen Taylor
(@CllrHelenTaylor) reported
from
Maidenhead, England
@bt_uk Thank you but sadly your information seems incorrect as I can categorically tell you it drops several times a day. My husband works from home so it is noticed each time and it always goes down in the evening.
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Gavin Jones
(@_gavinjones) reported
from
High Wycombe, England
@bt_uk 2/2 My security cameras are down, my kids can’t do their homework, very dissatisfied
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Will Mortimer
(@WillMortimer8) reported
@bt_uk Are you able to confirm if there are any faults/upgrades in the cm21 area going on? Smart hub 2 has been flashing orange for over 2.5 hours. Web interface shows as constantly connecting. Same when plugged into master socket + 2nd test router. Please help 😭
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Anne Greensmith 💙
(@snowleopardess) reported
@bt_uk She does not have a lifeline pendant. She does have a mobile but the signal is not good where she lives, plus it is her landline which is used to contact her by hospitals etc for appointments. I don't really see how her having a mobile can be justify a delay in repairing her line
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Kay Dee
(@KayDee21673149) reported
@iamzarajays @bt_uk Mine too, bt website says no problem in my area which is bull cos my neighbours is down too
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Tim Jones
(@Timbo157) reported
@bt_uk SERIOUSLY?????? REALLY???? Telling me that the router is in transit will help restore our internet??? THAT IS NOT “HELP”!!!
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Bradley Krom
(@bradkrom) reported
@bt_uk I have now had 6 failed attempts to connect broadband and almost 2 months now waiting and paying for internet I don’t have. This service is terrible and all I get told from your team is that someone will call me back!! Terrible service
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Kathryn Ayton
(@WakemanKathryn) reported
@bt_uk appalling service. Over 3 MONTHS wait so far for broadband installation. 4 engineers have turned up unannounced to take the same pictures for a new telegraph pole. Useless mini hub with zero range. Numerous complaints zero progress VOL013-706759004707
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Tim Jones
(@Timbo157) reported
@bt_uk READ THE MESSAGES!!!! BT WAS TOLD THAT WE HAD NOT RECEIVED IT AND YOU HAS THE CONTROL TO NOT TURN IFF THE EXISTING SERVICE - EVEN IF YOU CANT MANAGE TO GET A ROUTER TO US!
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LesleyGikas
(@LesleyGikas) reported
Come on @bt_uk. Over two weeks of issues with our router, with repeated follow ups from our side, and still no resolution in sight. Beyond frustrated that’s evolving into anxiety. Do better
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Clojo Fullbuster
(@FeatheredChaxs) reported
@bt_uk Hi, my internet has been down since about 8/8:30pm when the LOS light turned red for no reason. I’ve tried resetting the box, the Hub, done everything your website has said but nothing has worked. Can you give me any help or advice? Thanks.
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carrie brown
(@carriebrown151) reported
@bt_uk my broadband in e11 is down are there any local issues?