BT (British Telecom) Outage Report in Prestwood, Buckinghamshire, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Prestwood, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Prestwood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (60%)
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Wi-fi (14%)
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Phone (11%)
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E-mail (6%)
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Total Blackout (6%)
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TV (2%)
Live Outage Map Near Prestwood, Buckinghamshire, England
The most recent BT (British Telecom) outage reports came from the following cities: Tring, High Wycombe, Marlow, Chesham, Hemel Hempstead, Maidenhead, Henley on Thames, Aylesbury, Chinnor, Berkhamsted, Ashley Green, Uxbridge, Thame, Lewknor and Amersham.
| City | Problem Type | Report Time |
|---|---|---|
 Tring |
Internet | |
| High Wycombe |
Internet | |
| Marlow |
Internet | |
| Chesham |
Internet | |
| Hemel Hempstead |
Wi-fi | |
| Maidenhead |
Wi-fi |
Community Discussion
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BT (British Telecom) Issues Reports Near Prestwood, England
Latest outage, problems and issue reports in Prestwood and nearby locations:
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KB🇬🇧🇮🇪
(@vodkachamp) reported
from
Hemel Hempstead, England
How convenient, got through to rep # 5 who again dropped my call and when I phoned back for the 6th time your closed!? and you guys wanted me to cancel with BT phone and go with you! @skytv @bt_uk absolutely useless
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Cllr Helen Taylor
(@CllrHelenTaylor) reported
from
Maidenhead, England
@bt_uk yet another epic fail. 34 minute call, transferred 3 times to the incorrect department, then cut off by the correct department dead on 9pm (home time) and you wonder why we want to cancel? 🤔
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John Gubba
(@JohnGubba) reported
from
Marlow Bottom, England
@btsport the uefa feed of this match is really poor. Where are the replays? @EuropaLeague #MUNCOP
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Cllr Helen Taylor
(@CllrHelenTaylor) reported
from
Maidenhead, England
@bt_uk No we were calling to cancel but had a billing issue first. Seeing as we were cut off we have no idea if the cancellation has been actioned or not?
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karl matthews
(@karlos437) reported
from
Marlow Bottom, England
@bt_uk major issues again in the SL7 area with #broadband #help been terrible for ever
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KB🇬🇧🇮🇪
(@vodkachamp) reported
from
Hemel Hempstead, England
@bt_uk Thanks for the reply Scott, more than Sky have done. I’m just very happy not to have gone with them for my telephone as well as they are rubbish, terrible service @skytv
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Tring Astro
(@Tring_Astro) reported
from
Tring, England
@btbusinesscare you are a total nightmare!!!!!! Two days trying to report and get help with our phone line and still nowhere....
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Neilly g
(@NeilGenders1) reported
from
Chorleywood, England
@flanman100 @bt_uk @Ofcom Dad wanted same a few months ago. Was without WiFi for 8 weeks after engineer visit. Found a problem and had to come back at a later date. Turns out the first engineer had cut a wire and hadn’t realised. Took many visits and no shows. A shower or &hite is how I would describe BT
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John Gubba
(@JohnGubba) reported
from
Marlow Bottom, England
@bt_uk after 28 years I’ve had to leave #BT for business because of your poor service. Now I’m looking at transfering my personal BT account. Unless you deal with my complaints and do something you have lost another customer
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Paul Barlow
(@PBarlow85) reported
from
Rickmansworth, England
@bt_uk @TalkTalk @OpenreachHelp @UKPowerNetworks when are you going to fix the power supply to the cabinet on Tudor way/shepherds lane been since the 28th February & you keep blaming each other for not fixing it.
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Gavin Jones
(@_gavinjones) reported
from
High Wycombe, England
@bt_uk 2/2 My security cameras are down, my kids can’t do their homework, very dissatisfied
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John Edwards
(@jwedwards1) reported
from
Marlow Bottom, England
@bt_uk Any idea when this Broadband outage will be fixed? It’s been over 24 hours now #Marlow
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Keith Cox
(@keithcox74) reported
from
Farnham Royal, England
Classic @bt_uk shocking customer service. Make an appointment that they don’t keep and dont send you any updates till you approach them.
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Paul Whelan
(@PaulWhelanTweet) reported
from
Aston Clinton, England
@btbusinesscare Sadly, the chat agent couldn’t help either. Simple question, no-one can give me an answer. I’ll try the Billing team again later. Spoke to them yesterday, and got three different answers. Unbelievable.
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karl matthews
(@karlos437) reported
from
Marlow Bottom, England
Volume on #btsport3 is **** sort it out @bt_uk #Everton #leeds
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Rob Percy
(@RobPercyPhoto) reported
from
High Wycombe, England
@John_McKee @bt_uk Hi John did you get anywhere with @bt_uk ? I’ve got exactly the same issue no activation until April but sold #hybridconnect as a short term fix before activation. But now I’m staring at a white light and blue signal bars.
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Cllr Helen Taylor
(@CllrHelenTaylor) reported
from
Maidenhead, England
@bt_uk Thank you but sadly your information seems incorrect as I can categorically tell you it drops several times a day. My husband works from home so it is noticed each time and it always goes down in the evening.
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Tracey
(@NishTracey) reported
from
Aylesbury Vale, England
@bt_uk Sorry I can help assist @bt_uk @BTCare further I’ll leave this problem in your safe hands.
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Henley-on-Thames
(@HenleyPhotos) reported
from
Henley-on-Thames, England
@UglyBear_ @bt_uk @skytv @btsport @BBCNews @SkyNews All rubbish, if our gas and electric and water run on the same service there would be uproar as it supposed to be the fourth utility service!!
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Marcus Hunnibell
(@mhunnibell) reported
from
Princes Risborough, England
COVID no doubt continues to be an excuse to reduce customer service @bt_uk or is it your infrastructure that is rubbish? Prospect of no WiFi for 10 days when working from home is unacceptable. Please help sooner, answering the phone would be a good start!
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Rhian
(@rosso_neri) reported
@bt_uk Hi, thanks for checking in. The issue seems to have settled down, service isn't dropping like it was the previous day. Is there any chance it was the snow's fault? Lol! Either way, everything seems to be working ok now
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B.S.B. (Sound) Ltd
(@BSBSoundLtd) reported
This is the second time our phone number has been randomly disconnected. How do you think a business is able to run with this shoddy service? Not expected to be re connected until Monday evening! @OpenreachHelp @bt_uk
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GC Balmer
(@GCBalmer) reported
@bt_uk BT. Basically Terrible.
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Yorkshire Lass
(@YorkLassinLancs) reported
from
Saint Annes on the Sea, England
@bt_uk I have had a complaint in about my below performance broadband since Oct. it’s an insult that your current advert promises so much when I can’t get what I am paying for now. How do I get one person’s contact details to get this resolved??
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Tim Clappison
(@tim_clappy) reported
@bt_uk Morning @bt_uk Just entering our 7th day of no broadband. Reported 7/2. Repair "guaranteed" on or before 12/2. Please help!
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Bruderful Design
(@BruderfulDesign) reported
@bt_uk It’s a shame this isn’t offered to customers who have constant problems with their internet. 2 years on and still no solution to our problems engineers left right and centre ! Not a happy customer here !!! Not even a call back from any kind of management very angry
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Will93
(@TTVWill93) reported
@bt_uk Just put in a order for Internet into the house ordered a package that needs a landline is it possible to change it to a package that doesn't as the 2 month wait will cause issues with working?
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David Robinson
(@DaveyR78) reported
@bt_uk shocking service - just been on hold for 30 mins. then get to speak to someone speaking to them for 30mins they get cut off. Why haven't they phoned me back? you have my phone number? now on hold trying to get through
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GC Balmer
(@GCBalmer) reported
@bt_uk No. I switched my supply to a reliable provider. One whose speeds don’t alter all the time and offer competitive pricing. Not overpriced poor product garnished with extras that offer little value. If you can change the entire service strategy then great I might come back.
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Miss_Dacia
(@TheWelshPixie) reported
@bt_uk Internet in my area is down VOL055-3213552730555 reference and looking to have it fixed by the 18th, is just not acceptable, as a keyworker, working from home what do you expect me to do for 5 days with no Internet?