BT (British Telecom) Outage Report in Hixon, Staffordshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Hixon, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Hixon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 06: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 06:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (7%)
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E-mail (6%)
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Phone (6%)
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TV (1%)
Live Outage Map Near Hixon, Staffordshire, England
The most recent BT (British Telecom) outage reports came from the following cities: Burntwood and Stoke-on-Trent.
| City | Problem Type | Report Time |
|---|---|---|
 Burntwood |
Wi-fi | |
| Stoke-on-Trent |
Phone | |
| Stoke-on-Trent |
Wi-fi | |
| Cannock |
Total Blackout | |
| Uttoxeter |
||
| Stone |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Hixon, England
Latest outage, problems and issue reports in Hixon and nearby locations:
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Carole Hiscock
(@wildseawitch) reported
from
Cannock Wood, England
@bt_uk Line been tested and is faulty!! Going to take you two weeks to even get an engineer to evaluate .. shockingly slow service considering the fees! Receiving some mini hub from you to use while we #wait but I'm guessing that won't work on my plugged in computer or our Now TV #BT
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Louise Short
(@WhiteCandy) reported
from
Stoke-on-Trent, England
So at 2pm the @bt_uk @WeAreOpenreach engineer said he was ten minutes away. It has been a very long ten minutes. Reminds me why I never ever deal with #BT anymore 😡😡😡
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Paul Haddrell
(@HaddrellPaul) reported
from
Stoke-on-Trent, England
@bt_uk Dear God stop, these multi millionaire footballers are fine. Cut your prices and help every single person instead of wasting money on stupid adds.
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Stob Rone
(@stobrone) reported
from
Cheadle, England
If you ever need any broadband service especially for gaming do not consider @bt_uk. Persistent cutouts and snail speeds, suppose to be on fibre but feels worse than dial up. Got another 11 months of this god awful service. Never been less satisfied with a broadband provider
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Tom Irvine
(@Tam_the_Bam) reported
from
Stone, England
@btsport get this @stephencraigan to ****. Biased or what?
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Andyandyandy
(@andyaaa09) reported
from
Stafford, England
@bringbackLB my @bt_uk box is set to series link on @dramachannel again from Monday. At least I can skip the ads this way. I’ll never get sick of watching London’s Burning
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Dave
(@Davetimo127) reported
from
Stoke-on-Trent, England
@bt_uk your service is crap. WiFi gone down phoned yesterday where we were told someone would call back with a date an engineer was available. This didn't happen and still awaiting 4g device as promised, to be delivered today
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Nigel Quinn
(@quinny71) reported
from
Hamstall Ridware, England
@bt_uk In fact my tech engineer who visited to address my issue after 5 days of calls restarting and relocation and rebooting etc - said and I quote “im not sure this job is for me; im a electrician by trade - sick of the hours already” left not fixing and closing the case ! 🤡 🤡 🤪
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The Tollgate
(@TollgateStoke) reported
from
Stoke-on-Trent, England
@btbusinesscare Great customer service after hours call from Alan Campbell. 👏 👏 👏 Appreciated. Let’s se if we can get this sorted really soon. Please remember to call us on 07495 14114 between 6.30am & 11pm in the meantime.
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Stephen Walters
(@rathgorn) reported
from
Stone, England
@bt_uk @BT I don’t know how this has happened, but I have tried it with older login credentials and I am in. Confused??!!?!
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Stephen Walters
(@rathgorn) reported
from
Stone, England
@bt_uk @BT I’ve tried that and the only page that will allow me into us “Make a Payment”. If I click on Billing History it sends me back to the login page and then on login back to make a payment.
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Grace
(@Grace2081) reported
from
Stafford, England
@bt_uk No it’s awful. Especially as I decided to stay with you & not leave to Sky. I was desperate for internet back on & was told it would be quicker with you. I received no communications from BT to advise it had been cancelled and if I had not called last night would still not know
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Stephen Walters
(@rathgorn) reported
from
Stone, England
@bt_uk why have you decided that when I login to my account to view my bill I must always be redirected to my email and then clicking on myBT logs me out again sending me to the login page and so the circle continues....😡😫
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Bryson Bee 🐝🏴☠️🐝⚓☠
(@BrysonTube) reported
from
Stoke-on-Trent, England
@bt_uk And yet you couldn't answer as my if my customer service calls
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Andyandyandy
(@andyaaa09) reported
from
Stafford, England
@bt_uk not happy with your customer service today! I placed an order online and price on confirmation email states £20 extra! I speak to someone and basically get told tough. Then I say I want to raise it as a formal complaint and I get told “you won’t get an answer”
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Sam Fullwood Botham
(@Sam_F_Botham) reported
from
Stafford, England
@bt_uk you need to get the fella to come again! This WiFi is terrible! We’re in the middle of a pandemic and I can’t watch Disney +
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Alex Vitsileos
(@spartan888) reported
from
Weston, England
@btsport so your pundits have us too go down, do you want too bet against us ? #avfc
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Andyandyandy
(@andyaaa09) reported
from
Stafford, England
@bt_uk after the rude, stuck up, arrogant useless person I spoke to in the week. Speaking to lynn today was like a breath of fresh air, helped me, sorted out my problems, logged a complaint for me and was so apologetic. An absolute pleasure to deal with.
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The Tollgate
(@TollgateStoke) reported
from
Stoke-on-Trent, England
@btbusinesscare Great customer service after hours call from Alan Campbell. 👏 👏 👏 Appreciated. Let’s se if we can get this sorted really soon. Please remember to call us on 07495 014114 between 6.30am & 11pm in the meantime.
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The Tollgate
(@TollgateStoke) reported
from
Stoke-on-Trent, England
@btbusinesscare Alan, we are now being told by that team an engineer will visit us tomorrow. Not acceptable as this is an error by BT, not a fault. Please help ASAP.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Ploughboy
(@MPloughboy) reported
@bt_uk Sometimes people who hate Christians block them for saying what is straightforward Christian doctrine. Do you think it would be fair to take down Christian posters because some people don't like Christians? @EE
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H Locke
(@h_locke) reported
Hypothesis: if one mapped the service blueprint of every UK broadband provider, one would end up with a massive venn diagram, with the customer pain point hellmouth being directly over, and universally hardwired into @bt_uk @WeAreOpenreach #ServiceDesign #CX #UX
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Ben Jandrell
(@Ben_Jandrell) reported
I'm sure I'm not alone @bt_uk are truely awful to deal with online or on the phone... Please prove me wrong guys? ...and I'll spread the love. X
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CJB
(@CrystalBurberry) reported
@bt_uk why does my internet keep dropping off my @SkyUK boxes, 2 nights now it wont connect to mini box, my hub is flashing blue when WPS is held down and the main light is blue. Please don’t blame one another, please HELP
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Le Moon Man (0651,0948,2893,3923,5422,6484,9048)
(@LemonMoonMan) reported
@btsport @WWE @btsportwwe Every single week you guys manage to **** up the audio on the condensed #WWERaw. Commentary dropping out, inaudible or foreign commentary in the background. Get your **** together.
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James Windle
(@MisterWindle) reported
@bt_uk The site comes up fine, it's just when we get to the direct debit payment screen it doesn't work. No VPN or firewall. Connecting to internet via a hotspot on mobile as without internet due to @CommunityFibre leading us a merry dance.
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Dewsick
(@Dewsick_) reported
@bt_uk every single night at 6-7pm til about 11pm I'm constantly having 20% packetloss and 3Mb down. I usually get 1Gb. I'm not with you but my service is using your lines. I'm actually quite sick of having to come home from work and basically can't watch a 720p video.
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hails
(@Bootybosworth) reported
@bt_uk yet again BT why are you closing my complaint when I specifically said to the caller today not to!!! You have not resolved my complaint you haven't addressed my concerns and yet you have closed it again!?!? @Ofcom
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Duke Silver 🛡️
(@RealSaxondale) reported
@GeorgeMonbiot @VodafoneUK Had this with #bt_uk, who took advantage of elderly relative with @DementiaUK and sold her a broadband package with full sport. The installer came round and asked where her pc or laptop was. The vile scumbags then took 6 months to cancel after she passed. Hid behind GDPR.
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C Roberts(Occupation by force is so last empire)
(@CRobertsonUK) reported
@TenV56 @CityFibre @bt_uk most modern phones have the settings inbuilt now to be a router - service providers tho, some prevent it.