BT (British Telecom)

BT (British Telecom) Outage Report in Hixon, Staffordshire, England

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Hixon, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Hixon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Hixon, Staffordshire, England 01/10/2026 17:30

January 10: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 05:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Hixon, Staffordshire, England

The most recent BT (British Telecom) outage reports came from the following cities: Stoke-on-Trent, Cannock, Uttoxeter, Stone and Burntwood.

Loading map, please wait...
City Problem Type Report Time
United KingdomStoke-on-Trent Wi-fi
United KingdomCannock Total Blackout
United KingdomUttoxeter E-mail
United KingdomStone Internet
United KingdomStoke-on-Trent Internet
United KingdomStoke-on-Trent Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Hixon, England

Latest outage, problems and issue reports in Hixon and nearby locations:

  • Sam_F_Botham Sam Fullwood Botham (@Sam_F_Botham) reported from Stafford, England

    @bt_uk you need to get the fella to come again! This WiFi is terrible! We’re in the middle of a pandemic and I can’t watch Disney +

  • PercyWimbledon Nick (@PercyWimbledon) reported from Rugeley, England

    @bt_uk **** you. I'm leaving when the contract is up.

  • WhiteCandy Louise Short (@WhiteCandy) reported from Stoke-on-Trent, England

    So at 2pm the @bt_uk @WeAreOpenreach engineer said he was ten minutes away. It has been a very long ten minutes. Reminds me why I never ever deal with #BT anymore 😡😡😡

  • quinny71 Nigel Quinn (@quinny71) reported from Hamstall Ridware, England

    @bt_uk In fact my tech engineer who visited to address my issue after 5 days of calls restarting and relocation and rebooting etc - said and I quote “im not sure this job is for me; im a electrician by trade - sick of the hours already” left not fixing and closing the case ! 🤡 🤡 🤪

  • rathgorn Stephen Walters (@rathgorn) reported from Stone, England

    @bt_uk why have you decided that when I login to my account to view my bill I must always be redirected to my email and then clicking on myBT logs me out again sending me to the login page and so the circle continues....😡😫

  • stobrone Stob Rone (@stobrone) reported from Cheadle, England

    If you ever need any broadband service especially for gaming do not consider @bt_uk. Persistent cutouts and snail speeds, suppose to be on fibre but feels worse than dial up. Got another 11 months of this god awful service. Never been less satisfied with a broadband provider

  • rathgorn Stephen Walters (@rathgorn) reported from Stone, England

    @bt_uk @BT I’ve tried that and the only page that will allow me into us “Make a Payment”. If I click on Billing History it sends me back to the login page and then on login back to make a payment.

  • spartan888 Alex Vitsileos (@spartan888) reported from Weston, England

    @btsport so your pundits have us too go down, do you want too bet against us ? #avfc

  • HaddrellPaul Paul Haddrell (@HaddrellPaul) reported from Stoke-on-Trent, England

    @bt_uk Dear God stop, these multi millionaire footballers are fine. Cut your prices and help every single person instead of wasting money on stupid adds.

  • TollgateStoke The Tollgate (@TollgateStoke) reported from Stoke-on-Trent, England

    @btbusinesscare Alan, we are now being told by that team an engineer will visit us tomorrow. Not acceptable as this is an error by BT, not a fault. Please help ASAP.

  • andyaaa09 Andyandyandy (@andyaaa09) reported from Stafford, England

    @bt_uk after the rude, stuck up, arrogant useless person I spoke to in the week. Speaking to lynn today was like a breath of fresh air, helped me, sorted out my problems, logged a complaint for me and was so apologetic. An absolute pleasure to deal with.

  • PercyWimbledon Nick (@PercyWimbledon) reported from Rugeley, England

    @bt_uk If you ever try this again i'll pop down to your HQ

  • LionsMan71 Ian (@LionsMan71) reported from Cannock Chase, England

    @GongAssassin @btsportcricket @btsport It's the awful Aussie feed mate with Harmison and Cook in the studio with that bloke that's the football presenter, can't remember his name, scouser.

  • rathgorn Stephen Walters (@rathgorn) reported from Stone, England

    @bt_uk @BT I don’t know how this has happened, but I have tried it with older login credentials and I am in. Confused??!!?!

  • jjbaggies1 John Jones (@jjbaggies1) reported from Mavesyn Ridware, England

    @bt_uk Over 2 weeks now , your Internet has been more than ****, when you live in remote village you rely on the Internet, when it keeps on not connected is no clever, GET IT SORTED

  • wildseawitch Carole Hiscock (@wildseawitch) reported from Cannock Wood, England

    @bt_uk Line been tested and is faulty!! Going to take you two weeks to even get an engineer to evaluate .. shockingly slow service considering the fees! Receiving some mini hub from you to use while we #wait but I'm guessing that won't work on my plugged in computer or our Now TV #BT

  • Tam_the_Bam Tom Irvine (@Tam_the_Bam) reported from Stone, England

    @btsport get this @stephencraigan to ****. Biased or what?

  • BrysonTube Bryson Bee 🐝🏴‍☠️🐝⚓☠ (@BrysonTube) reported from Stoke-on-Trent, England

    @bt_uk And yet you couldn't answer as my if my customer service calls

  • andyaaa09 Andyandyandy (@andyaaa09) reported from Stafford, England

    @bt_uk not happy with your customer service today! I placed an order online and price on confirmation email states £20 extra! I speak to someone and basically get told tough. Then I say I want to raise it as a formal complaint and I get told “you won’t get an answer”

  • Davetimo127 Dave (@Davetimo127) reported from Stoke-on-Trent, England

    @bt_uk your service is crap. WiFi gone down phoned yesterday where we were told someone would call back with a date an engineer was available. This didn't happen and still awaiting 4g device as promised, to be delivered today

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • JemMilner Jem Milner (@JemMilner) reported

    @Jotaro71251847 @btsport That’s exactly the point I’m making “lack of goals” from Barcelona because defensively PSG were fantastic. Barcelona are awful defensively they concede goals like the one shown on this thread almost weekly in La Liga let alone against someone with the quality of Mbappe.

  • Sameer_500 Sameer Baig (@Sameer_500) reported

    @bt_uk my broadband is running much slower than usual since yesterday. Is there any issues in the BL9 region?

  • lighty64 Lighty64 (@lighty64) reported

    @coopsieyid @bt_uk When it’s a scam the only way to stop them is putting something like phone identification only trouble is the phone still rings which wakes me up. Mine isn’t exactly the same it’s usually openreach telling me I’m using the internet illegally or something along those lines

  • mneedies18 Forlorn_Skape (@mneedies18) reported

    @sadaplays @bt_uk @virginmedia looks like you could get a new customer. Send offers ASAP.

  • R0LLSY Jon (@R0LLSY) reported from Epsom and Ewell District, England

    @bt_uk let’s discuss selling customers fibre packages... then 2 months later, less than 48 hours before install deciding we are not critical and leaving me with an open ended install date? Selling packages you can’t deliver on is v poor. Especially when home schooling etc

  • Andreww2995 Andrew (@Andreww2995) reported

    @bt_uk can someone get back to my DM? My connection is terrible in every room apart from the one the router is in but you promise wifi in every room 🙃

  • nowaffle Amanda Boyle OBE 🏴󠁧󠁢󠁳󠁣󠁴󠁿 🇬🇧 🇪🇺🏴‍☠️ (@nowaffle) reported

    Aaaahhhh... @bt_uk never lets me down, except ALWAYS. Another bill, more random charges and still no reliable service. This is getting reeeaallly boring now.

  • DubStepDan88 Daniel Clarke (@DubStepDan88) reported

    @bt_uk The absolute worst company ever, your service is terrible. You have caused so much stress for me and no one will take ownership of the problem, avoid them at all costs!

  • Szenher Jarek Szenher (@Szenher) reported

    @bt_uk It’s actually the crappy Wi-Fi that can’t reach beyond 5 metres that’s the issue.

  • TheDogFix MatDixon (@TheDogFix) reported

    Seems as one issue is resolved, another takes is place!! Cancelled @bt_uk services in November 2020 (not easy in itself!!) its now Feb 2021, they’re still charging me, claiming I never cancelled anything!!!!! I’m totally sick and tired of being let down by companies with......