BT (British Telecom) Outage Report in Hixon, Staffordshire, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Hixon, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Hixon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 17: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (64%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (7%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Hixon, Staffordshire, England
The most recent BT (British Telecom) outage reports came from the following cities: Burntwood, Stoke-on-Trent, Cannock, Uttoxeter and Stone.
| City | Problem Type | Report Time |
|---|---|---|
 Burntwood |
Wi-fi | |
| Stoke-on-Trent |
Phone | |
| Stoke-on-Trent |
Wi-fi | |
| Cannock |
Total Blackout | |
| Uttoxeter |
||
| Stone |
Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Hixon, England
Latest outage, problems and issue reports in Hixon and nearby locations:
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Louise Short
(@WhiteCandy) reported
from
Stoke-on-Trent, England
So at 2pm the @bt_uk @WeAreOpenreach engineer said he was ten minutes away. It has been a very long ten minutes. Reminds me why I never ever deal with #BT anymore 😡😡😡
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Dave
(@Davetimo127) reported
from
Stoke-on-Trent, England
@bt_uk your service is crap. WiFi gone down phoned yesterday where we were told someone would call back with a date an engineer was available. This didn't happen and still awaiting 4g device as promised, to be delivered today
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Andyandyandy
(@andyaaa09) reported
from
Stafford, England
@bt_uk not happy with your customer service today! I placed an order online and price on confirmation email states £20 extra! I speak to someone and basically get told tough. Then I say I want to raise it as a formal complaint and I get told “you won’t get an answer”
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Grace
(@Grace2081) reported
from
Penkridge, England
@bt_uk absolutely disgusted in service-25th June was promised “loyalty package” stop going to sky bb/talk. Activation due today, received hub yesterday-still no broadband. Call & ask why told someone went in account 2nd July and canx it & left no reason. Still without BB &no date
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Stephen Walters
(@rathgorn) reported
from
Stone, England
@bt_uk @BT I’ve tried that and the only page that will allow me into us “Make a Payment”. If I click on Billing History it sends me back to the login page and then on login back to make a payment.
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Alex Vitsileos
(@spartan888) reported
from
Weston, England
@btsport so your pundits have us too go down, do you want too bet against us ? #avfc
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Carole Hiscock
(@wildseawitch) reported
from
Cannock Wood, England
@bt_uk Line been tested and is faulty!! Going to take you two weeks to even get an engineer to evaluate .. shockingly slow service considering the fees! Receiving some mini hub from you to use while we #wait but I'm guessing that won't work on my plugged in computer or our Now TV #BT
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Bryson Bee 🐝🏴☠️🐝⚓☠
(@BrysonTube) reported
from
Stoke-on-Trent, England
@bt_uk And yet you couldn't answer as my if my customer service calls
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Stephen Walters
(@rathgorn) reported
from
Stone, England
@bt_uk @BT I don’t know how this has happened, but I have tried it with older login credentials and I am in. Confused??!!?!
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Grace
(@Grace2081) reported
from
Penkridge, England
@bt_uk Disgusted with service received. 25/Jun promised loyalty package to stop me leaving for sky. Re-Activation due today-received *** yesterday Didn’t so call to ask why & told someone canx it 2/7 no record who. No comms to me to advise. Still no WiFi & no date confirmed
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The Tollgate
(@TollgateStoke) reported
from
Stoke-on-Trent, England
@btbusinesscare Great customer service after hours call from Alan Campbell. 👏 👏 👏 Appreciated. Let’s se if we can get this sorted really soon. Please remember to call us on 07495 014114 between 6.30am & 11pm in the meantime.
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The Tollgate
(@TollgateStoke) reported
from
Stoke-on-Trent, England
@btbusinesscare Alan, we are now being told by that team an engineer will visit us tomorrow. Not acceptable as this is an error by BT, not a fault. Please help ASAP.
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Grace
(@Grace2081) reported
from
Stafford, England
@bt_uk No it’s awful. Especially as I decided to stay with you & not leave to Sky. I was desperate for internet back on & was told it would be quicker with you. I received no communications from BT to advise it had been cancelled and if I had not called last night would still not know
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Stephen Walters
(@rathgorn) reported
from
Stone, England
@bt_uk why have you decided that when I login to my account to view my bill I must always be redirected to my email and then clicking on myBT logs me out again sending me to the login page and so the circle continues....😡😫
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Andyandyandy
(@andyaaa09) reported
from
Stafford, England
@bringbackLB my @bt_uk box is set to series link on @dramachannel again from Monday. At least I can skip the ads this way. I’ll never get sick of watching London’s Burning
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Stob Rone
(@stobrone) reported
from
Cheadle, England
If you ever need any broadband service especially for gaming do not consider @bt_uk. Persistent cutouts and snail speeds, suppose to be on fibre but feels worse than dial up. Got another 11 months of this god awful service. Never been less satisfied with a broadband provider
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Sam Fullwood Botham
(@Sam_F_Botham) reported
from
Stafford, England
@bt_uk you need to get the fella to come again! This WiFi is terrible! We’re in the middle of a pandemic and I can’t watch Disney +
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Andyandyandy
(@andyaaa09) reported
from
Stafford, England
@bt_uk after the rude, stuck up, arrogant useless person I spoke to in the week. Speaking to lynn today was like a breath of fresh air, helped me, sorted out my problems, logged a complaint for me and was so apologetic. An absolute pleasure to deal with.
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The Tollgate
(@TollgateStoke) reported
from
Stoke-on-Trent, England
@btbusinesscare Great customer service after hours call from Alan Campbell. 👏 👏 👏 Appreciated. Let’s se if we can get this sorted really soon. Please remember to call us on 07495 14114 between 6.30am & 11pm in the meantime.
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Nigel Quinn
(@quinny71) reported
from
Hamstall Ridware, England
@bt_uk In fact my tech engineer who visited to address my issue after 5 days of calls restarting and relocation and rebooting etc - said and I quote “im not sure this job is for me; im a electrician by trade - sick of the hours already” left not fixing and closing the case ! 🤡 🤡 🤪
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Rachel Waite
(@RachelWaite) reported
@bt_uk A request please to urgently provide a working phone line and broadband service after 2.5 weeks without both, following Storm Eunice. Households of vulnerable people. No mobile reception. Still cut off. No information or help from BT. Disgraceful
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Vickie
(@trippyvickie) reported
@bt_uk haven’t had internet since 18.2.22- I work from home and have used all my phone data (have mini hub which doesn’t work as we don’t get EE where we are) was told 4 different fix dates, today being the most recent but no one has been
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Samuel Carroll
(@SamuelJCarroll) reported
@bt_uk This happened today at 8am down cemetery junction in Reading he didn't even care about nearly hitting me
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Bell98
(@Bell98) reported
@bt_uk We're with Virgin and if we got a BT sim it works with EE who don't work here either. Already tried EE. But thanks with your help.
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Doug
(@Doug52536806) reported
@btbusinesscare once again BT lets me down with an engineer call out. Why do you think it's ok to miss these when I put staff on overtime waiting for the call out.
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Kolawole Afolabi
(@afobs) reported
@bt_uk Decided to charge me for broadband on old contract even after taking a new contract out prior to my contract end date. This is an absolute joke and need this looked into. To crown it the customer service have no good words to say either. A new provider on the way.
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Thom Kelly
(@thomkelly_) reported
@OpenreachHelp Wow, @bt_uk @OpenreachHelp you have a full house today - is that any good? The DSO needs to contact Aaron Toor with an update on B94 5JU - so your engineer turned up yesterday with no job details, but had traffic mgt, but no cherry picker - how inept! 13 days and this is crap👎👎
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The Ginger Guy
(@TheGingerGuy22) reported
BT diagnostics bot says "No issue's with the line" BT advisor says there's an issue from outside, so what is it? Surely the check is the same? Deary me. @bt_uk
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Ben Gillam 🙏 ☮️ 🇺🇦
(@bengillam) reported
@openreach @bt_uk Being off the main road might not have been spotted or seen by your guys on the road. A lot of walkers use this “road” so probably wants sorting from a health and safety point of view in case it moves again and cable pings up. Doesn’t look severed, but certainly pinned down
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Only one
(@onlyoneyoungman) reported
@bt_uk No but why wait for it to pull someone’s line down before taking action, as mentioned 2 engineers have looked up at it and driven away! If an old person needs to call 999 and the line is dead for BT / Openreach incompetence I will make it very public