BT (British Telecom) outages and service status in Hixon, England

Problems in the last 24 hours in Hixon, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Hixon, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Hixon, England

The most recent BT (British Telecom) outage reports came from the following cities: Burntwood, Stoke-on-Trent, and Newcastle under Lyme.

City	Problem Type	Report Time
Burntwood	Wi-fi	5 days ago
Burntwood	Internet	9 days ago
Stoke-on-Trent	Total Blackout	11 days ago

Nearby cities with recent reports

Community Discussion

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BT (British Telecom) Issues Reports Near Hixon, England

Latest outage, problems and issue reports in Hixon and nearby locations:

• 
  Nigel Quinn (@quinny71) reported 44 seconds ago from Hamstall Ridware, England

  @bt_uk In fact my tech engineer who visited to address my issue after 5 days of calls restarting and relocation and rebooting etc - said and I quote “im not sure this job is for me; im a electrician by trade - sick of the hours already” left not fixing and closing the case ! 🤡 🤡 🤪

• 
  Stephen Walters (@rathgorn) reported 2 minutes ago from Stone, England

  @bt_uk why have you decided that when I login to my account to view my bill I must always be redirected to my email and then clicking on myBT logs me out again sending me to the login page and so the circle continues....😡😫

• 
  Andyandyandy (@andyaaa09) reported 2 minutes ago from Stafford, England

  @bringbackLB my @bt_uk box is set to series link on @dramachannel again from Monday. At least I can skip the ads this way. I’ll never get sick of watching London’s Burning

• 
  Grace (@Grace2081) reported 2 minutes ago from Stafford, England

  @bt_uk No it’s awful. Especially as I decided to stay with you & not leave to Sky. I was desperate for internet back on & was told it would be quicker with you. I received no communications from BT to advise it had been cancelled and if I had not called last night would still not know

• 
  Andyandyandy (@andyaaa09) reported 8 minutes ago from Stafford, England

  @bt_uk not happy with your customer service today! I placed an order online and price on confirmation email states £20 extra! I speak to someone and basically get told tough. Then I say I want to raise it as a formal complaint and I get told “you won’t get an answer”

• 
  Sam Fullwood Botham (@Sam_F_Botham) reported 10 minutes ago from Stafford, England

  @bt_uk you need to get the fella to come again! This WiFi is terrible! We’re in the middle of a pandemic and I can’t watch Disney +

• 
  Grace (@Grace2081) reported 14 minutes ago from Penkridge, England

  @bt_uk absolutely disgusted in service-25th June was promised “loyalty package” stop going to sky bb/talk. Activation due today, received hub yesterday-still no broadband. Call & ask why told someone went in account 2nd July and canx it & left no reason. Still without BB &no date

• 
  The Tollgate (@TollgateStoke) reported 15 minutes ago from Stoke-on-Trent, England

  @btbusinesscare Great customer service after hours call from Alan Campbell. 👏 👏 👏 Appreciated. Let’s se if we can get this sorted really soon. Please remember to call us on 07495 14114 between 6.30am & 11pm in the meantime.

• 
  Dave (@Davetimo127) reported 15 minutes ago from Stoke-on-Trent, England

  @bt_uk your service is crap. WiFi gone down phoned yesterday where we were told someone would call back with a date an engineer was available. This didn't happen and still awaiting 4g device as promised, to be delivered today

• 
  Stob Rone (@stobrone) reported 23 minutes ago from Cheadle, England

  If you ever need any broadband service especially for gaming do not consider @bt_uk. Persistent cutouts and snail speeds, suppose to be on fibre but feels worse than dial up. Got another 11 months of this god awful service. Never been less satisfied with a broadband provider

• 
  Louise Short (@WhiteCandy) reported 24 minutes ago from Stoke-on-Trent, England

  So at 2pm the @bt_uk @WeAreOpenreach engineer said he was ten minutes away. It has been a very long ten minutes. Reminds me why I never ever deal with #BT anymore 😡😡😡

• 
  The Tollgate (@TollgateStoke) reported 28 minutes ago from Stoke-on-Trent, England

  @btbusinesscare Alan, we are now being told by that team an engineer will visit us tomorrow. Not acceptable as this is an error by BT, not a fault. Please help ASAP.

• 
  Stephen Walters (@rathgorn) reported 38 minutes ago from Stone, England

  @bt_uk @BT I don’t know how this has happened, but I have tried it with older login credentials and I am in. Confused??!!?!

• 
  Another bloke from Stoke. (@cswbertie) reported 38 minutes ago from Stoke-on-Trent, England

  @btsport WRC. Will you be sticking the microphone in the face of drivers immediately after they have completed a stage and asking them very stupid questions for much longer?

• 
  John Jones (@jjbaggies1) reported 39 minutes ago from Mavesyn Ridware, England

  @bt_uk Over 2 weeks now , your Internet has been more than ****, when you live in remote village you rely on the Internet, when it keeps on not connected is no clever, GET IT SORTED

• 
  The Tollgate (@TollgateStoke) reported 45 minutes ago from Stoke-on-Trent, England

  @btbusinesscare Great customer service after hours call from Alan Campbell. 👏 👏 👏 Appreciated. Let’s se if we can get this sorted really soon. Please remember to call us on 07495 014114 between 6.30am & 11pm in the meantime.

• 
  Grace (@Grace2081) reported 51 minutes ago from Penkridge, England

  @bt_uk Disgusted with service received. 25/Jun promised loyalty package to stop me leaving for sky. Re-Activation due today-received *** yesterday Didn’t so call to ask why & told someone canx it 2/7 no record who. No comms to me to advise. Still no WiFi & no date confirmed

• 
  Tom Irvine (@Tam_the_Bam) reported 52 minutes ago from Stone, England

  @btsport get this @stephencraigan to ****. Biased or what?

• 
  Bryson Bee 🐝🏴‍☠️🐝⚓☠ (@BrysonTube) reported 57 minutes ago from Stoke-on-Trent, England

  @bt_uk And yet you couldn't answer as my if my customer service calls

• 
  Carole Hiscock (@wildseawitch) reported 60 minutes ago from Cannock Wood, England

  @bt_uk Line been tested and is faulty!! Going to take you two weeks to even get an engineer to evaluate .. shockingly slow service considering the fees! Receiving some mini hub from you to use while we #wait but I'm guessing that won't work on my plugged in computer or our Now TV #BT

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Amy Lou (@Lashes_N_Ink) reported 5 minutes ago

  @bt_uk She doesn’t have an account with you. She was going to be a new customer. Seen as you didn’t come to install on the day agreed, and the installation didn’t take place. Surely there’s no chance of her being billed?

• 
  mpc (@Scampicus) reported 7 minutes ago

  @bt_uk you have sent me around in circles while promising to get a person to speak to me. Blatant lying and disrespect for the customer!

• 
  KG40 (@KG40332532) reported 9 minutes ago

  @bt_uk I already tried that. It continues to say that fault is on BT's side. Please fix this.

• 
  Emma Neal (@EmmaJaneNeal) reported 9 minutes ago

  @bt_uk for 6 days my 86 yr old mum has no landline/internet My brother has tried to resolve this with a BT engineer visit spending hrs on the phone. My mum relies on connection as she uses an emergency medical necklace. This needs to be escalated without delay. Appalling service.

• 
  ▪️Neil H▪️ (@neilhamshaw) reported 9 minutes ago

  @F1 Exclusive is the problem. A hub of motorsports fans in the UK are screed by this. F1: Sky MotoGP: BTSport WEC: TNT Naturally, two have to go. This gets more of a joke every time.

• 
  Ian Robson (@GFX2001) reported 14 minutes ago

  @bt_uk I have spent hours on the BT Website and BT Community Support systems trying to find an answer to a simple Digital Voice question? Can you connect two analogue Phones to the Green Socket on the back of the BT Hub using a two into one Phone Socket adapter?

• 
  Dan Reardon (@DanReardon76) reported 15 minutes ago

  Dear @bt_uk we moved to an address you don't supply to in Jan. You said cancellation would be automatic but are still chasing me for payment. Your CS team are simply unable to comprehend and my complaint was closed without investigation. Come on eh?

• 
  Jac Dee 🇺🇦 (@Jacsplace3) reported 17 minutes ago

  Finally, a customer service employee from @bt_uk is taking ownership of my complaint. Apologies offered by her. I have requested a timeline of everything to identify human error in ceasing the account. Agreed a plan to reinstate broadband & get a refund from @EE @BBCWatchdog

• 
  Rob (@theRedun) reported 17 minutes ago

  @bt_uk @EE @BTBusiness currently on the #caravanclub site at Clumber Park, Notts, paying for “premium WiFi” and it’s painfully slow, no faster than the free version, caravan club staff say it’s nothing to do with them, report it to you! How do I report it to you?

• 
  Gaelen McClean (@GaelenMcclean) reported 18 minutes ago

  @goatteeboy @bt_uk Same in nn14. Yours just not working?