BT (British Telecom) Outage Report in Hixon, Staffordshire, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
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Problems in the last 24 hours in Hixon, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Hixon, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
- Internet (63%)
- Wi-fi (15%)
- E-mail (7%)
- Total Blackout (7%)
- Phone (7%)
- TV (1%)
Live Outage Map Near Hixon, England
The most recent BT (British Telecom) outage reports came from the following cities: Stoke-on-Trent, Burntwood, and Newcastle under Lyme.
| City | Problem Type | Report Time |
|---|---|---|
 Stoke-on-Trent
|
Phone | 4 hours ago |
|
Burntwood
|
Internet | 5 days ago |
|
Newcastle under Lyme
|
Internet | 5 days ago |
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Stoke-on-Trent
|
Internet | 17 days ago |
|
Burntwood
|
Internet | 19 days ago |
|
Burntwood
|
Wi-fi | 27 days ago |
Community Discussion
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BT (British Telecom) Issues Reports Near Hixon, England
Latest outage, problems and issue reports in Hixon and nearby locations:
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The Tollgate (@TollgateStoke) reported from Stoke-on-Trent, England@btbusinesscare Great customer service after hours call from Alan Campbell. 👏 👏 👏 Appreciated. Let’s se if we can get this sorted really soon. Please remember to call us on 07495 014114 between 6.30am & 11pm in the meantime.
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Andyandyandy (@andyaaa09) reported from Stafford, England@bt_uk after the rude, stuck up, arrogant useless person I spoke to in the week. Speaking to lynn today was like a breath of fresh air, helped me, sorted out my problems, logged a complaint for me and was so apologetic. An absolute pleasure to deal with.
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Stephen Walters (@rathgorn) reported from Stone, England@bt_uk @BT I’ve tried that and the only page that will allow me into us “Make a Payment”. If I click on Billing History it sends me back to the login page and then on login back to make a payment.
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Stob Rone (@stobrone) reported from Cheadle, EnglandIf you ever need any broadband service especially for gaming do not consider @bt_uk. Persistent cutouts and snail speeds, suppose to be on fibre but feels worse than dial up. Got another 11 months of this god awful service. Never been less satisfied with a broadband provider
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Tom Irvine (@Tam_the_Bam) reported from Stone, England@btsport get this @stephencraigan to ****. Biased or what?
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The Tollgate (@TollgateStoke) reported from Stoke-on-Trent, England@btbusinesscare Alan, we are now being told by that team an engineer will visit us tomorrow. Not acceptable as this is an error by BT, not a fault. Please help ASAP.
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Sam Fullwood Botham (@Sam_F_Botham) reported from Stafford, England@bt_uk you need to get the fella to come again! This WiFi is terrible! We’re in the middle of a pandemic and I can’t watch Disney +
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Carole Hiscock (@wildseawitch) reported from Cannock Wood, England@bt_uk Line been tested and is faulty!! Going to take you two weeks to even get an engineer to evaluate .. shockingly slow service considering the fees! Receiving some mini hub from you to use while we #wait but I'm guessing that won't work on my plugged in computer or our Now TV #BT
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Alex Vitsileos (@spartan888) reported from Weston, England@btsport so your pundits have us too go down, do you want too bet against us ? #avfc
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Stephen Walters (@rathgorn) reported from Stone, England@bt_uk @BT I don’t know how this has happened, but I have tried it with older login credentials and I am in. Confused??!!?!
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Louise Short (@WhiteCandy) reported from Stoke-on-Trent, EnglandSo at 2pm the @bt_uk @WeAreOpenreach engineer said he was ten minutes away. It has been a very long ten minutes. Reminds me why I never ever deal with #BT anymore 😡😡😡
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Stephen Walters (@rathgorn) reported from Stone, England@bt_uk why have you decided that when I login to my account to view my bill I must always be redirected to my email and then clicking on myBT logs me out again sending me to the login page and so the circle continues....😡😫
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Nigel Quinn (@quinny71) reported from Hamstall Ridware, England@bt_uk In fact my tech engineer who visited to address my issue after 5 days of calls restarting and relocation and rebooting etc - said and I quote “im not sure this job is for me; im a electrician by trade - sick of the hours already” left not fixing and closing the case ! 🤡 🤡 🤪
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Dave (@Davetimo127) reported from Stoke-on-Trent, England@bt_uk your service is crap. WiFi gone down phoned yesterday where we were told someone would call back with a date an engineer was available. This didn't happen and still awaiting 4g device as promised, to be delivered today
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Bryson Bee 🐝🏴☠️🐝⚓☠ (@BrysonTube) reported from Stoke-on-Trent, England@bt_uk And yet you couldn't answer as my if my customer service calls
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Grace (@Grace2081) reported from Penkridge, England@bt_uk Disgusted with service received. 25/Jun promised loyalty package to stop me leaving for sky. Re-Activation due today-received *** yesterday Didn’t so call to ask why & told someone canx it 2/7 no record who. No comms to me to advise. Still no WiFi & no date confirmed
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Andyandyandy (@andyaaa09) reported from Stafford, England@bt_uk not happy with your customer service today! I placed an order online and price on confirmation email states £20 extra! I speak to someone and basically get told tough. Then I say I want to raise it as a formal complaint and I get told “you won’t get an answer”
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The Tollgate (@TollgateStoke) reported from Stoke-on-Trent, England@btbusinesscare Great customer service after hours call from Alan Campbell. 👏 👏 👏 Appreciated. Let’s se if we can get this sorted really soon. Please remember to call us on 07495 14114 between 6.30am & 11pm in the meantime.
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Grace (@Grace2081) reported from Stafford, England@bt_uk No it’s awful. Especially as I decided to stay with you & not leave to Sky. I was desperate for internet back on & was told it would be quicker with you. I received no communications from BT to advise it had been cancelled and if I had not called last night would still not know
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Andyandyandy (@andyaaa09) reported from Stafford, England@bringbackLB my @bt_uk box is set to series link on @dramachannel again from Monday. At least I can skip the ads this way. I’ll never get sick of watching London’s Burning
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Derwyn Nicholas (@DerwynNicholas) reported@bt_uk We are now 2 weeks on from your last correspondence and we're now being told that our original request hasn't been closed due to a system error. This is fast becoming pathetic. We need a resolution now. We're working from home and it is impossible.
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Rich (@rich_atkins) reported@bt_uk Thanks - I will. Your customer service agent on live chat insisted there was nothing wrong with the line and it must be my equipment. All the while I was say 2m away from the hub while getting 5mbps
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AntneyB (@MrAntneyB) reported@bt_uk Whats going on with the internet in NN3 area my internet went off at 5am sunday multiple calls told the issue has been resolved now all im getting is a red light on the modem been working from home on mobile data god knows how much its costing me engineer never called back
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Charlbeck Jewellers (@Charlbeck71) reported@Plusnet @btbusinesscare Both tel line and broadband down for 4 days 3 weeks ago, no update. Offered £1.00 per day compensation from plusnet. Line gone down again today Shocking service!
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Shamus0519 (@Shamus0519) reported@bt_uk Can you help my switch over to BT was messed up and I now have now have no internet. I was told that that would receive a mini modem to use while the issue was sorted out this should have been delivered on Sunday by DPD but it hasn’t arrived.
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Steve Wright (@turnitupalittle) reported@bt_uk was told by your staff I’d be automatically compensated for lack of service earlier this year, but having checked my bills this wasn’t applied. Please advise.
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Lisa (@Lisa15175692) reported@bt_uk are there issues with broadband connection dh4 5qd area ? No connection this morning have turned off and back on still nothing 🤔
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Morganotheweird (@morganoclips) reported@a_k_ir_4 @bt_uk Mate, when you get near the end of contract with bt go with Youfiber, it’s so cheap and the speeds are absolutely stupid, we don’t even have to pay for the first 6 months
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Dan (@dancresswell01) reported@bt_uk can you explain why my elderly Mum’s landline has been cut off when all she’s trying to do (and has been doing for 2 weeks) is renew her broadband contract! Absolutely fuming at this level of service!
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Dutch (@dutchattalbot) reported@bt_uk You can now afford all this coffee after fleecing a pensioner of £340 for leaving you as he couldn’t afford the payments. So much for customer care.