BT (British Telecom) Outage Report in Hixon, Staffordshire, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Hixon, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Hixon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Hixon, Staffordshire, England
The most recent BT (British Telecom) outage reports came from the following cities: Stoke-on-Trent, Cannock, Uttoxeter, Stone and Burntwood.
| City | Problem Type | Report Time |
|---|---|---|
 Stoke-on-Trent |
Wi-fi | |
| Cannock |
Total Blackout | |
| Uttoxeter |
||
| Stone |
Internet | |
| Stoke-on-Trent |
Internet | |
| Stoke-on-Trent |
Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Hixon, England
Latest outage, problems and issue reports in Hixon and nearby locations:
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Louise Short
(@WhiteCandy) reported
from
Stoke-on-Trent, England
So at 2pm the @bt_uk @WeAreOpenreach engineer said he was ten minutes away. It has been a very long ten minutes. Reminds me why I never ever deal with #BT anymore 😡😡😡
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The Tollgate
(@TollgateStoke) reported
from
Stoke-on-Trent, England
@btbusinesscare Great customer service after hours call from Alan Campbell. 👏 👏 👏 Appreciated. Let’s se if we can get this sorted really soon. Please remember to call us on 07495 014114 between 6.30am & 11pm in the meantime.
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Bryson Bee 🐝🏴☠️🐝⚓☠
(@BrysonTube) reported
from
Stoke-on-Trent, England
@bt_uk And yet you couldn't answer as my if my customer service calls
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Alex Vitsileos
(@spartan888) reported
from
Weston, England
@btsport so your pundits have us too go down, do you want too bet against us ? #avfc
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The Tollgate
(@TollgateStoke) reported
from
Stoke-on-Trent, England
@btbusinesscare Alan, we are now being told by that team an engineer will visit us tomorrow. Not acceptable as this is an error by BT, not a fault. Please help ASAP.
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Dave
(@Davetimo127) reported
from
Stoke-on-Trent, England
@bt_uk your service is crap. WiFi gone down phoned yesterday where we were told someone would call back with a date an engineer was available. This didn't happen and still awaiting 4g device as promised, to be delivered today
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Stob Rone
(@stobrone) reported
from
Cheadle, England
If you ever need any broadband service especially for gaming do not consider @bt_uk. Persistent cutouts and snail speeds, suppose to be on fibre but feels worse than dial up. Got another 11 months of this god awful service. Never been less satisfied with a broadband provider
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Stephen Walters
(@rathgorn) reported
from
Stone, England
@bt_uk @BT I don’t know how this has happened, but I have tried it with older login credentials and I am in. Confused??!!?!
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Stephen Walters
(@rathgorn) reported
from
Stone, England
@bt_uk @BT I’ve tried that and the only page that will allow me into us “Make a Payment”. If I click on Billing History it sends me back to the login page and then on login back to make a payment.
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Andyandyandy
(@andyaaa09) reported
from
Stafford, England
@bringbackLB my @bt_uk box is set to series link on @dramachannel again from Monday. At least I can skip the ads this way. I’ll never get sick of watching London’s Burning
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Stephen Walters
(@rathgorn) reported
from
Stone, England
@bt_uk why have you decided that when I login to my account to view my bill I must always be redirected to my email and then clicking on myBT logs me out again sending me to the login page and so the circle continues....😡😫
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Andyandyandy
(@andyaaa09) reported
from
Stafford, England
@bt_uk after the rude, stuck up, arrogant useless person I spoke to in the week. Speaking to lynn today was like a breath of fresh air, helped me, sorted out my problems, logged a complaint for me and was so apologetic. An absolute pleasure to deal with.
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The Tollgate
(@TollgateStoke) reported
from
Stoke-on-Trent, England
@btbusinesscare Great customer service after hours call from Alan Campbell. 👏 👏 👏 Appreciated. Let’s se if we can get this sorted really soon. Please remember to call us on 07495 14114 between 6.30am & 11pm in the meantime.
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Andyandyandy
(@andyaaa09) reported
from
Stafford, England
@bt_uk not happy with your customer service today! I placed an order online and price on confirmation email states £20 extra! I speak to someone and basically get told tough. Then I say I want to raise it as a formal complaint and I get told “you won’t get an answer”
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Grace
(@Grace2081) reported
from
Penkridge, England
@bt_uk Disgusted with service received. 25/Jun promised loyalty package to stop me leaving for sky. Re-Activation due today-received *** yesterday Didn’t so call to ask why & told someone canx it 2/7 no record who. No comms to me to advise. Still no WiFi & no date confirmed
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Grace
(@Grace2081) reported
from
Stafford, England
@bt_uk No it’s awful. Especially as I decided to stay with you & not leave to Sky. I was desperate for internet back on & was told it would be quicker with you. I received no communications from BT to advise it had been cancelled and if I had not called last night would still not know
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Tom Irvine
(@Tam_the_Bam) reported
from
Stone, England
@btsport get this @stephencraigan to ****. Biased or what?
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Carole Hiscock
(@wildseawitch) reported
from
Cannock Wood, England
@bt_uk Line been tested and is faulty!! Going to take you two weeks to even get an engineer to evaluate .. shockingly slow service considering the fees! Receiving some mini hub from you to use while we #wait but I'm guessing that won't work on my plugged in computer or our Now TV #BT
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Nigel Quinn
(@quinny71) reported
from
Hamstall Ridware, England
@bt_uk In fact my tech engineer who visited to address my issue after 5 days of calls restarting and relocation and rebooting etc - said and I quote “im not sure this job is for me; im a electrician by trade - sick of the hours already” left not fixing and closing the case ! 🤡 🤡 🤪
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Sam Fullwood Botham
(@Sam_F_Botham) reported
from
Stafford, England
@bt_uk you need to get the fella to come again! This WiFi is terrible! We’re in the middle of a pandemic and I can’t watch Disney +
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Chris 🕷
(@imageplotter) reported
@dc_photographs @bt_uk @thameswater Yes, I'm just the stupid customer who pays. Contract signed, responsibility is with others.
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Anne Graham
(@AnnaGra65143872) reported
@bt_uk I have just given you the BTO ref. No one has discussd the BTO issues with me.
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Suze 💙
(@suzynowlan) reported
@bt_uk any reason you’ve delivered my replacement wi-fi disc to my home address in London but the replacement smart hub to an address in Jedburgh??? Oh how I wish I’d just signed up to @CommunityFibre. I will be breaking my BT contract as the service is shocking.
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Lou Robins
(@LouRobinsSW) reported
@bt_uk I don’t have a phone line, but I am a @virginmedia customer. There was work being done around a BT cover outside my property apparently, is there anyway to trace if this is for cable pulling
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Adrian Newton
(@AdrianNewton) reported
Abysmal customer service from @bt_uk I have travelled 300miles to be here for your agreed appointment but you haven’t bothered to turn up! Enjoyed being on hold for 30 minutes only to be told I need to wait another 30 mins to speak to to your technical team. #customerservicefail
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Tony
(@Tonysmini) reported
@bt_uk @LouRobinsSW Looks like it’s been roped for future FTTP cabling. It may be Openreach or another network provider using their ducts and boxes. You should have had a letter posted through your door informing you of the work.
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LynLawrenson
(@LynLawrensonCNS) reported
from
Pilling, England
@bt_uk what's happening with broadband in PR3 ?? Outage seems likely
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Antony whicker
(@AntonyWhicker) reported
@bt_uk Bt has such **** Internet for about month now constantly Internet dropping and thats while using ethernet god noes what it would be like if was to use wifi
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connor sammon
(@Nevstasic) reported
@bt_uk how can i actually get in touch with someone? Every day your team is very busy, which is obviously very redundant. It is almost impossible to speak to someone from customer service. Help please
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LynLawrenson
(@LynLawrensonCNS) reported
from
Pilling, England
@bt_uk Outage but for how long??