BT (British Telecom) outages and service status in Hixon, England

Problems in the last 24 hours in Hixon, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Hixon, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Hixon, England

The most recent BT (British Telecom) outage reports came from the following cities: Stoke-on-Trent, Stone, and Burntwood.

City	Problem Type	Report Time
Stoke-on-Trent	Internet	6 days ago
Stone	Wi-fi	8 days ago
Stoke-on-Trent	E-mail	11 days ago
Stoke-on-Trent	Total Blackout	14 days ago

Nearby cities with recent reports

Community Discussion

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BT (British Telecom) Issues Reports Near Hixon, England

Latest outage, problems and issue reports in Hixon and nearby locations:

• 
  Andyandyandy (@andyaaa09) reported 2 minutes ago from Stafford, England

  @bt_uk after the rude, stuck up, arrogant useless person I spoke to in the week. Speaking to lynn today was like a breath of fresh air, helped me, sorted out my problems, logged a complaint for me and was so apologetic. An absolute pleasure to deal with.

• 
  Nick (@PercyWimbledon) reported 6 minutes ago from Rugeley, England

  @bt_uk **** you. I'm leaving when the contract is up.

• 
  The Tollgate (@TollgateStoke) reported 8 minutes ago from Stoke-on-Trent, England

  @btbusinesscare Great customer service after hours call from Alan Campbell. 👏 👏 👏 Appreciated. Let’s se if we can get this sorted really soon. Please remember to call us on 07495 014114 between 6.30am & 11pm in the meantime.

• 
  Louise Short (@WhiteCandy) reported 10 minutes ago from Stoke-on-Trent, England

  So at 2pm the @bt_uk @WeAreOpenreach engineer said he was ten minutes away. It has been a very long ten minutes. Reminds me why I never ever deal with #BT anymore 😡😡😡

• 
  John Jones (@jjbaggies1) reported 19 minutes ago from Mavesyn Ridware, England

  @bt_uk Over 2 weeks now , your Internet has been more than ****, when you live in remote village you rely on the Internet, when it keeps on not connected is no clever, GET IT SORTED

• 
  Grace (@Grace2081) reported 24 minutes ago from Stafford, England

  @bt_uk No it’s awful. Especially as I decided to stay with you & not leave to Sky. I was desperate for internet back on & was told it would be quicker with you. I received no communications from BT to advise it had been cancelled and if I had not called last night would still not know

• 
  Stephen Walters (@rathgorn) reported 34 minutes ago from Stone, England

  @bt_uk why have you decided that when I login to my account to view my bill I must always be redirected to my email and then clicking on myBT logs me out again sending me to the login page and so the circle continues....😡😫

• 
  Nick (@PercyWimbledon) reported 35 minutes ago from Rugeley, England

  @bt_uk If you ever try this again i'll pop down to your HQ

• 
  Another bloke from Stoke. (@cswbertie) reported 39 minutes ago from Stoke-on-Trent, England

  @btsport WRC. Will you be sticking the microphone in the face of drivers immediately after they have completed a stage and asking them very stupid questions for much longer?

• 
  Andyandyandy (@andyaaa09) reported 45 minutes ago from Stafford, England

  @bt_uk not happy with your customer service today! I placed an order online and price on confirmation email states £20 extra! I speak to someone and basically get told tough. Then I say I want to raise it as a formal complaint and I get told “you won’t get an answer”

• 
  Sam Fullwood Botham (@Sam_F_Botham) reported 46 minutes ago from Stafford, England

  @bt_uk you need to get the fella to come again! This WiFi is terrible! We’re in the middle of a pandemic and I can’t watch Disney +

• 
  Paul Haddrell (@HaddrellPaul) reported 47 minutes ago from Stoke-on-Trent, England

  @bt_uk Dear God stop, these multi millionaire footballers are fine. Cut your prices and help every single person instead of wasting money on stupid adds.

• 
  The Tollgate (@TollgateStoke) reported 49 minutes ago from Stoke-on-Trent, England

  @btbusinesscare Alan, we are now being told by that team an engineer will visit us tomorrow. Not acceptable as this is an error by BT, not a fault. Please help ASAP.

• 
  Andyandyandy (@andyaaa09) reported 49 minutes ago from Stafford, England

  @bringbackLB my @bt_uk box is set to series link on @dramachannel again from Monday. At least I can skip the ads this way. I’ll never get sick of watching London’s Burning

• 
  Ian (@LionsMan71) reported 50 minutes ago from Cannock Chase, England

  @GongAssassin @btsportcricket @btsport It's the awful Aussie feed mate with Harmison and Cook in the studio with that bloke that's the football presenter, can't remember his name, scouser.

• 
  Bryson Bee 🐝🏴‍☠️🐝⚓☠ (@BrysonTube) reported 53 minutes ago from Stoke-on-Trent, England

  @bt_uk And yet you couldn't answer as my if my customer service calls

• 
  Stob Rone (@stobrone) reported 55 minutes ago from Cheadle, England

  If you ever need any broadband service especially for gaming do not consider @bt_uk. Persistent cutouts and snail speeds, suppose to be on fibre but feels worse than dial up. Got another 11 months of this god awful service. Never been less satisfied with a broadband provider

• 
  Stephen Walters (@rathgorn) reported 57 minutes ago from Stone, England

  @bt_uk @BT I don’t know how this has happened, but I have tried it with older login credentials and I am in. Confused??!!?!

• 
  Tom Irvine (@Tam_the_Bam) reported 57 minutes ago from Stone, England

  @btsport get this @stephencraigan to ****. Biased or what?

• 
  Carole Hiscock (@wildseawitch) reported 59 minutes ago from Cannock Wood, England

  @bt_uk Line been tested and is faulty!! Going to take you two weeks to even get an engineer to evaluate .. shockingly slow service considering the fees! Receiving some mini hub from you to use while we #wait but I'm guessing that won't work on my plugged in computer or our Now TV #BT

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Beckie Metcalfe (@BeckieMetcalfe2) reported 7 minutes ago

  @bt_uk why do you not effectively deal with complaints? I made a complaint on 10th May, on 11th May it was closed with no resolution. On the same day it was reopened and escalated to a manager. I have heard NOTHING!! Can someone please call me with a resolution??

• 
  welshshez (@welshshez81) reported 7 minutes ago

  @bt_uk Nothing was sorted only just got off from speaking to your advisor. Sort that app of yours out it's broken more than It works

• 
  EdEFC74 (@EdEFC74) reported 14 minutes ago

  @bt_uk The app no longer works but you still link to it on the 'My BT' account pages, which have just been updated. This is a known issue with the 'BT WIFI' app which I have discussed 3 times in the last year with your advisors. They do not know why it doesn't work just that it doesn't.

• 
  Emma (@88ejackson88) reported 16 minutes ago

  @bt_uk I cannot use the service checker, as I said I can barely get any 4 or 5g and am using what little I have to tweet. I have messaged the helpline but is this just going straight through to AI and how long until I get replies?

• 
  Dean Gray (@iamdg755) reported 23 minutes ago

  @bt_uk I’ve spoken to seven different people, another one isn’t going to do much good. Your customer service is awful.

• 
  Lynda Hull (@lyndannh) reported 24 minutes ago

  @bt_uk HELP please.

• 
  gary tordoff (@chinleyman) reported 25 minutes ago

  @bt_uk I have norton up and running no problem but to load to phone its asking for the key

• 
  thisissaffers (@ThisisSaffers) reported 27 minutes ago

  @bt_uk I was supposed to receive a call back about my complaint. I was supposed to receive a call back from an operator about my WiFi and I’ve had neither. I’ve spent 3 hours this past week on the phone for no outcome. Could you request I have a call back please?

• 
  Gary (@petrolheadtoo) reported 28 minutes ago

  @bt_uk My BT broadband was down from last Wednesday until about 4pm yesterday. Now that it is working again i looked about messaging them to complain and ask how they will compensate me. Has anyone had any success or a helpful answer from a stupid bot. Me thinks its switch time

• 
  🐧 Me Might be Animal! 🐧 (@me_not_animal) reported 30 minutes ago

  @bt_uk Customer without a working phone line due to the upgrade to digital voice!