BT (British Telecom) Outage Report in Hixon, Staffordshire, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Hixon, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Hixon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (4%)
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TV (1%)
Live Outage Map Near Hixon, Staffordshire, England
The most recent BT (British Telecom) outage reports came from the following cities: Cannock, Uttoxeter, Stone, Stoke-on-Trent, Burntwood and Lichfield.
| City | Problem Type | Report Time |
|---|---|---|
 Cannock |
Total Blackout | |
| Uttoxeter |
||
| Stone |
Internet | |
| Stoke-on-Trent |
Internet | |
| Stoke-on-Trent |
Internet | |
| Burntwood |
Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Hixon, England
Latest outage, problems and issue reports in Hixon and nearby locations:
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Bryson Bee 🐝🏴☠️🐝⚓☠
(@BrysonTube) reported
from
Stoke-on-Trent, England
@bt_uk And yet you couldn't answer as my if my customer service calls
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Dave
(@Davetimo127) reported
from
Stoke-on-Trent, England
@bt_uk your service is crap. WiFi gone down phoned yesterday where we were told someone would call back with a date an engineer was available. This didn't happen and still awaiting 4g device as promised, to be delivered today
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Stephen Walters
(@rathgorn) reported
from
Stone, England
@bt_uk @BT I don’t know how this has happened, but I have tried it with older login credentials and I am in. Confused??!!?!
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Louise Short
(@WhiteCandy) reported
from
Stoke-on-Trent, England
So at 2pm the @bt_uk @WeAreOpenreach engineer said he was ten minutes away. It has been a very long ten minutes. Reminds me why I never ever deal with #BT anymore 😡😡😡
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Sam Fullwood Botham
(@Sam_F_Botham) reported
from
Stafford, England
@bt_uk you need to get the fella to come again! This WiFi is terrible! We’re in the middle of a pandemic and I can’t watch Disney +
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Alex Vitsileos
(@spartan888) reported
from
Weston, England
@btsport so your pundits have us too go down, do you want too bet against us ? #avfc
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Tom Irvine
(@Tam_the_Bam) reported
from
Stone, England
@btsport get this @stephencraigan to ****. Biased or what?
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Nigel Quinn
(@quinny71) reported
from
Hamstall Ridware, England
@bt_uk In fact my tech engineer who visited to address my issue after 5 days of calls restarting and relocation and rebooting etc - said and I quote “im not sure this job is for me; im a electrician by trade - sick of the hours already” left not fixing and closing the case ! 🤡 🤡 🤪
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Stephen Walters
(@rathgorn) reported
from
Stone, England
@bt_uk @BT I’ve tried that and the only page that will allow me into us “Make a Payment”. If I click on Billing History it sends me back to the login page and then on login back to make a payment.
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The Tollgate
(@TollgateStoke) reported
from
Stoke-on-Trent, England
@btbusinesscare Great customer service after hours call from Alan Campbell. 👏 👏 👏 Appreciated. Let’s se if we can get this sorted really soon. Please remember to call us on 07495 14114 between 6.30am & 11pm in the meantime.
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Nick
(@PercyWimbledon) reported
from
Rugeley, England
@bt_uk **** you. I'm leaving when the contract is up.
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The Tollgate
(@TollgateStoke) reported
from
Stoke-on-Trent, England
@btbusinesscare Great customer service after hours call from Alan Campbell. 👏 👏 👏 Appreciated. Let’s se if we can get this sorted really soon. Please remember to call us on 07495 014114 between 6.30am & 11pm in the meantime.
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Paul Haddrell
(@HaddrellPaul) reported
from
Stoke-on-Trent, England
@bt_uk Dear God stop, these multi millionaire footballers are fine. Cut your prices and help every single person instead of wasting money on stupid adds.
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Stephen Walters
(@rathgorn) reported
from
Stone, England
@bt_uk why have you decided that when I login to my account to view my bill I must always be redirected to my email and then clicking on myBT logs me out again sending me to the login page and so the circle continues....😡😫
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Nick
(@PercyWimbledon) reported
from
Rugeley, England
@bt_uk If you ever try this again i'll pop down to your HQ
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Andyandyandy
(@andyaaa09) reported
from
Stafford, England
@bt_uk after the rude, stuck up, arrogant useless person I spoke to in the week. Speaking to lynn today was like a breath of fresh air, helped me, sorted out my problems, logged a complaint for me and was so apologetic. An absolute pleasure to deal with.
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Andyandyandy
(@andyaaa09) reported
from
Stafford, England
@bt_uk not happy with your customer service today! I placed an order online and price on confirmation email states £20 extra! I speak to someone and basically get told tough. Then I say I want to raise it as a formal complaint and I get told “you won’t get an answer”
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Carole Hiscock
(@wildseawitch) reported
from
Cannock Wood, England
@bt_uk Line been tested and is faulty!! Going to take you two weeks to even get an engineer to evaluate .. shockingly slow service considering the fees! Receiving some mini hub from you to use while we #wait but I'm guessing that won't work on my plugged in computer or our Now TV #BT
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Stob Rone
(@stobrone) reported
from
Cheadle, England
If you ever need any broadband service especially for gaming do not consider @bt_uk. Persistent cutouts and snail speeds, suppose to be on fibre but feels worse than dial up. Got another 11 months of this god awful service. Never been less satisfied with a broadband provider
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The Tollgate
(@TollgateStoke) reported
from
Stoke-on-Trent, England
@btbusinesscare Alan, we are now being told by that team an engineer will visit us tomorrow. Not acceptable as this is an error by BT, not a fault. Please help ASAP.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Michelle 💛💙🤍
(@Mikki_Bee) reported
@bt_uk and yet again I have zero connection from BT Infinity. 5th time since Christmas. Please remind me why I pay £85 a month? Shocking service!
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Tom Lynch
(@BahnstormerTom) reported
@Andrew_Frankel @RSdriver00 @bt_uk I was continually told that Open Reach are not “customer facing” and I shouldn’t try and contact them.
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Freddie tyzack
(@freddie_tyzack) reported
@bt_uk just had engineer to change from copper to fibre-optic. He refused to work on a flat roof “as not trained” so we now had to install it in the wrong room with no plug sockets. He trampled all over our carpets with boots caked in mud. Terrible job, what is this mess?
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Iain Halliwell 💙
(@ihalliwell) reported
@bt_uk Yup, it was the values team I spoke to today , they said that deals not for me , there is nothing they can do for me , it's just for new customers , my deal is same speed all for £65 a month because I'm a loyal customer , my advice is to go with #zen
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Alex Wilson
(@alextwilson) reported
@bt_uk Hi there. Renewed my BT Sport Monthly Pass, but almost an hour later I can't login and get an id003 error. Can I get some help, please?
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Wendy
(@Wendy55046282) reported
@bt_uk My broadband is down! Hub is flashing orange or purple! Tried resetting and no luck!! Please help!!
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⚫️ Thérèse
(@TiggerTherese) reported
@jwripple @bthelp @bt_uk It is. The DM turned out to be advice to consult "The Community" - ie other users. They don't even pretend to take responsibility for their abysmal "service" any longer. Yet they take £££ from us - for what?
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Harry Yard
(@harry_yard) reported
Anyone having trouble with @bt_uk internet? Has been on and off for days, so frustrating when you pay so much
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Mark Sutton
(@MarkSutton3110) reported
@bt_uk 2/ Your last engineer visit was 5 January which your fault history claims happened. Your engineer did not contact us to confirm what they had done. The service today is worse. Fault reference VOL053-0771111776432
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Adam Arnold
(@Adam_Arnold88) reported
@bt_uk after finally receiving a call back after so far taking 7months to connect me to then receive a txt saying you’ve cancelled my order. I get told i need to complete another order so i agree, and give up after 20mins on hold. How do you get away with the shocking service??