BT (British Telecom) outages and service status in Hixon, England
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Full Outage Map
- BT (British Telecom) generated 1 outage signal in the last 24 hours around Hixon, including 1 direct report.
- The most common problems reported in this area mention Internet and Total Blackout.
- The most recent signal from this area was received May 19, 12:39 AM GMT+1.
- Internet (50%)
- Total Blackout (50%)
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Hixon, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Hixon, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Hixon, England
The most recent BT (British Telecom) outage reports came from the following cities: Burntwood, Stoke-on-Trent, and Newcastle under Lyme.
| City | Problem Type | Report Time |
|---|---|---|
 Burntwood
|
Internet | 7 hours ago |
|
Stoke-on-Trent
|
Total Blackout | 2 days ago |
Nearby cities with recent reports
1 recent signals
1 recent signals
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BT (British Telecom) Issues Reports Near Hixon, England
Latest outage, problems and issue reports in Hixon and nearby locations:
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The Tollgate (@TollgateStoke) reported from Stoke-on-Trent, England@btbusinesscare Great customer service after hours call from Alan Campbell. 👏 👏 👏 Appreciated. Let’s se if we can get this sorted really soon. Please remember to call us on 07495 14114 between 6.30am & 11pm in the meantime.
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Paul Haddrell (@HaddrellPaul) reported from Stoke-on-Trent, England@bt_uk Dear God stop, these multi millionaire footballers are fine. Cut your prices and help every single person instead of wasting money on stupid adds.
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Stephen Walters (@rathgorn) reported from Stone, England@bt_uk @BT I don’t know how this has happened, but I have tried it with older login credentials and I am in. Confused??!!?!
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Grace (@Grace2081) reported from Penkridge, England@bt_uk Disgusted with service received. 25/Jun promised loyalty package to stop me leaving for sky. Re-Activation due today-received *** yesterday Didn’t so call to ask why & told someone canx it 2/7 no record who. No comms to me to advise. Still no WiFi & no date confirmed
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Stephen Walters (@rathgorn) reported from Stone, England@bt_uk why have you decided that when I login to my account to view my bill I must always be redirected to my email and then clicking on myBT logs me out again sending me to the login page and so the circle continues....😡😫
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Nigel Quinn (@quinny71) reported from Hamstall Ridware, England@bt_uk In fact my tech engineer who visited to address my issue after 5 days of calls restarting and relocation and rebooting etc - said and I quote “im not sure this job is for me; im a electrician by trade - sick of the hours already” left not fixing and closing the case ! 🤡 🤡 🤪
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Stephen Walters (@rathgorn) reported from Stone, England@bt_uk @BT I’ve tried that and the only page that will allow me into us “Make a Payment”. If I click on Billing History it sends me back to the login page and then on login back to make a payment.
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Bryson Bee 🐝🏴☠️🐝⚓☠ (@BrysonTube) reported from Stoke-on-Trent, England@bt_uk And yet you couldn't answer as my if my customer service calls
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Carole Hiscock (@wildseawitch) reported from Cannock Wood, England@bt_uk Line been tested and is faulty!! Going to take you two weeks to even get an engineer to evaluate .. shockingly slow service considering the fees! Receiving some mini hub from you to use while we #wait but I'm guessing that won't work on my plugged in computer or our Now TV #BT
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Andyandyandy (@andyaaa09) reported from Stafford, England@bt_uk after the rude, stuck up, arrogant useless person I spoke to in the week. Speaking to lynn today was like a breath of fresh air, helped me, sorted out my problems, logged a complaint for me and was so apologetic. An absolute pleasure to deal with.
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Grace (@Grace2081) reported from Penkridge, England@bt_uk absolutely disgusted in service-25th June was promised “loyalty package” stop going to sky bb/talk. Activation due today, received hub yesterday-still no broadband. Call & ask why told someone went in account 2nd July and canx it & left no reason. Still without BB &no date
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Grace (@Grace2081) reported from Stafford, England@bt_uk No it’s awful. Especially as I decided to stay with you & not leave to Sky. I was desperate for internet back on & was told it would be quicker with you. I received no communications from BT to advise it had been cancelled and if I had not called last night would still not know
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Nick (@PercyWimbledon) reported from Rugeley, England@bt_uk If you ever try this again i'll pop down to your HQ
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The Tollgate (@TollgateStoke) reported from Stoke-on-Trent, England@btbusinesscare Great customer service after hours call from Alan Campbell. 👏 👏 👏 Appreciated. Let’s se if we can get this sorted really soon. Please remember to call us on 07495 014114 between 6.30am & 11pm in the meantime.
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Another bloke from Stoke. (@cswbertie) reported from Stoke-on-Trent, England@btsport WRC. Will you be sticking the microphone in the face of drivers immediately after they have completed a stage and asking them very stupid questions for much longer?
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Ian (@LionsMan71) reported from Cannock Chase, England@GongAssassin @btsportcricket @btsport It's the awful Aussie feed mate with Harmison and Cook in the studio with that bloke that's the football presenter, can't remember his name, scouser.
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Andyandyandy (@andyaaa09) reported from Stafford, England@bt_uk not happy with your customer service today! I placed an order online and price on confirmation email states £20 extra! I speak to someone and basically get told tough. Then I say I want to raise it as a formal complaint and I get told “you won’t get an answer”
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Louise Short (@WhiteCandy) reported from Stoke-on-Trent, EnglandSo at 2pm the @bt_uk @WeAreOpenreach engineer said he was ten minutes away. It has been a very long ten minutes. Reminds me why I never ever deal with #BT anymore 😡😡😡
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Another bloke from Stoke. (@cswbertie) reported from Stoke-on-Trent, England@btsport why do you celebrate a man down without mentioning the impact on supporters who pay your wages. The game is being ruined . It’s a man’s sport …man up.
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Alex Vitsileos (@spartan888) reported from Weston, England@btsport so your pundits have us too go down, do you want too bet against us ? #avfc
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Adam Darke (@adarkelimited) reportedAnother 3 hours on phone to @bt_uk today. Still unresolved, still no call back from manager, still no email as promised from bosses. Comfortably the worst customer service in the UK.
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SGreen (@sigreen78) reported@bt_uk @cakey12 I have the same issue with the BT app is useless always kicking me out and I have to redo password, pin etc
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Mark Howell (@MarkTheSnap) reportedSo, this new digital voice from @bt_uk If the internet is down you can't use your landline. Guess what, the internet is down so we don't have a phone. We can't get a mobile signal in our area, that's why we have a landline. This is progress apparently.
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fuey (@hongkongfu3y) reported@bt_uk Ah ok thanks. I did try that and got pushed to an online help which wasn’t appropriate for my query. Will try again
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Ian Robson (@GFX2001) reported@bt_uk Pensioner upgrade to Digital but gets free upgrade. Engineer comes and goes. Before two working Analog Phones after one working (same Analog Phone connected to the Hub) second not working (extension). To get two working phones customer must pay extra (engineer + Phone).
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Andrew Potts (@ah_potts) reported@bt_uk @cakey12 Broadband gone down, try logging into the app, do the 2 step verification, then select manage my account and it tries to load then goes back to the login screen. (s there a general issue?
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Lisa & Millie (@LisaHewitt67) reported@bt_uk you don’t make it easy to be contacted and discuss an issue
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CG2009 🦓🦓 (@CatherineG2009) reported@btbusinesscare Not helpful really. Any business needing help has to wait for Tuesday. Absolutely useless service. Currently experiencing THIRD week this year of broken service. Bank holiday should be my busiest time, but I’ve had to close. 0/10.
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Larissa Collins🇱🇹🇮🇪🏴 (@CollinsLarissa) reported@bt_uk So you’re making an upgrade I never asked for and it’s still cost me over an hour on the phone because you can’t get your appointments in the right order. I don’t care about your rigid systems - I’m the customer. I care even less that ‘AI did it’ - you trained it.
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Brian McBride (@brian_mcbride1) reported@bt_uk @simboman Hey @bt_uk Spoke to BT 'Guide' this morning & said I wanted to log complaint about this account info being available. Rec'd email confirming that at 09:46 & at 09:48 another email to say complaint closed. Does this require escalating to Allison Kirkby's office to be resolved?