BT (British Telecom) Outage Report in Hixon, Staffordshire, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Hixon, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Hixon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 13: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 05:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Hixon, Staffordshire, England
The most recent BT (British Telecom) outage reports came from the following cities: Stoke-on-Trent, Cannock, Uttoxeter, Stone and Burntwood.
| City | Problem Type | Report Time |
|---|---|---|
 Stoke-on-Trent |
Wi-fi | |
| Cannock |
Total Blackout | |
| Uttoxeter |
||
| Stone |
Internet | |
| Stoke-on-Trent |
Internet | |
| Stoke-on-Trent |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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BT (British Telecom) Issues Reports Near Hixon, England
Latest outage, problems and issue reports in Hixon and nearby locations:
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Nick
(@PercyWimbledon) reported
from
Rugeley, England
@bt_uk **** you. I'm leaving when the contract is up.
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Andyandyandy
(@andyaaa09) reported
from
Stafford, England
@bringbackLB my @bt_uk box is set to series link on @dramachannel again from Monday. At least I can skip the ads this way. I’ll never get sick of watching London’s Burning
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The Tollgate
(@TollgateStoke) reported
from
Stoke-on-Trent, England
@btbusinesscare Great customer service after hours call from Alan Campbell. 👏 👏 👏 Appreciated. Let’s se if we can get this sorted really soon. Please remember to call us on 07495 14114 between 6.30am & 11pm in the meantime.
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Carole Hiscock
(@wildseawitch) reported
from
Cannock Wood, England
@bt_uk Line been tested and is faulty!! Going to take you two weeks to even get an engineer to evaluate .. shockingly slow service considering the fees! Receiving some mini hub from you to use while we #wait but I'm guessing that won't work on my plugged in computer or our Now TV #BT
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Bryson Bee 🐝🏴☠️🐝⚓☠
(@BrysonTube) reported
from
Stoke-on-Trent, England
@bt_uk And yet you couldn't answer as my if my customer service calls
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Stephen Walters
(@rathgorn) reported
from
Stone, England
@bt_uk why have you decided that when I login to my account to view my bill I must always be redirected to my email and then clicking on myBT logs me out again sending me to the login page and so the circle continues....😡😫
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Louise Short
(@WhiteCandy) reported
from
Stoke-on-Trent, England
So at 2pm the @bt_uk @WeAreOpenreach engineer said he was ten minutes away. It has been a very long ten minutes. Reminds me why I never ever deal with #BT anymore 😡😡😡
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Sam Fullwood Botham
(@Sam_F_Botham) reported
from
Stafford, England
@bt_uk you need to get the fella to come again! This WiFi is terrible! We’re in the middle of a pandemic and I can’t watch Disney +
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Andyandyandy
(@andyaaa09) reported
from
Stafford, England
@bt_uk not happy with your customer service today! I placed an order online and price on confirmation email states £20 extra! I speak to someone and basically get told tough. Then I say I want to raise it as a formal complaint and I get told “you won’t get an answer”
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Nigel Quinn
(@quinny71) reported
from
Hamstall Ridware, England
@bt_uk In fact my tech engineer who visited to address my issue after 5 days of calls restarting and relocation and rebooting etc - said and I quote “im not sure this job is for me; im a electrician by trade - sick of the hours already” left not fixing and closing the case ! 🤡 🤡 🤪
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The Tollgate
(@TollgateStoke) reported
from
Stoke-on-Trent, England
@btbusinesscare Great customer service after hours call from Alan Campbell. 👏 👏 👏 Appreciated. Let’s se if we can get this sorted really soon. Please remember to call us on 07495 014114 between 6.30am & 11pm in the meantime.
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Tom Irvine
(@Tam_the_Bam) reported
from
Stone, England
@btsport get this @stephencraigan to ****. Biased or what?
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Paul Haddrell
(@HaddrellPaul) reported
from
Stoke-on-Trent, England
@bt_uk Dear God stop, these multi millionaire footballers are fine. Cut your prices and help every single person instead of wasting money on stupid adds.
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Stephen Walters
(@rathgorn) reported
from
Stone, England
@bt_uk @BT I’ve tried that and the only page that will allow me into us “Make a Payment”. If I click on Billing History it sends me back to the login page and then on login back to make a payment.
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Andyandyandy
(@andyaaa09) reported
from
Stafford, England
@bt_uk after the rude, stuck up, arrogant useless person I spoke to in the week. Speaking to lynn today was like a breath of fresh air, helped me, sorted out my problems, logged a complaint for me and was so apologetic. An absolute pleasure to deal with.
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Dave
(@Davetimo127) reported
from
Stoke-on-Trent, England
@bt_uk your service is crap. WiFi gone down phoned yesterday where we were told someone would call back with a date an engineer was available. This didn't happen and still awaiting 4g device as promised, to be delivered today
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Alex Vitsileos
(@spartan888) reported
from
Weston, England
@btsport so your pundits have us too go down, do you want too bet against us ? #avfc
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Stephen Walters
(@rathgorn) reported
from
Stone, England
@bt_uk @BT I don’t know how this has happened, but I have tried it with older login credentials and I am in. Confused??!!?!
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The Tollgate
(@TollgateStoke) reported
from
Stoke-on-Trent, England
@btbusinesscare Alan, we are now being told by that team an engineer will visit us tomorrow. Not acceptable as this is an error by BT, not a fault. Please help ASAP.
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Stob Rone
(@stobrone) reported
from
Cheadle, England
If you ever need any broadband service especially for gaming do not consider @bt_uk. Persistent cutouts and snail speeds, suppose to be on fibre but feels worse than dial up. Got another 11 months of this god awful service. Never been less satisfied with a broadband provider
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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MJFOULKES
(@MichaelJFoulkes) reported
@bt_uk priceless….. Thanks for getting in touch with us recently. We're pleased we could help. We've now closed your complaint. Not even an apology…. Shame on you BT….with such poor customer service, you should be stripped of the word British in your name.. shocking service
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clare
(@clarer46) reported
@bt_uk can someone help me please my broadband has been so bad all weekend and is still playing up not loading anything properly, games film anything on my phones etc !!
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Jimmyscambridge
(@Jimmyscambridge) reported
@DanielZeichner We have been waiting nearly 7 months for internet access at our modular homes, with repeated missed deadlines and broken promises from @bt_uk and @openreachhelp. Result: huge costs for charity, digital exclusion for our residents. Can you help?
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alhay52
(@alhay52) reported
Here we go again ! BT gone down again. @bt_uk I have bt halo with fibre 3 with a promise of connection . I have the mini hub that was given to me last time but who do you contact to get it up and running ??? BT APP doesn’t tell you. Bloody useless ?
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Vinnie The Traitor
(@outsort1) reported
@bt_uk His son is sorting it and he will be thorough. Just wanted people to know what a scummy company you still are. He was the type of man who stayed with the old providers through out, a customer from day one. My wife used to work for BT and saw enough people get fired for slamming
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CumbriaWitch🕸️
(@CumbriaWitch) reported
I'm waiting for a BT engineer to fix my noisy landline. Booked for between 1-6 pm today. Just checked fault history to find 'Engineer Visit Complete' at 1.03pm! Amazing....no engineer called at house to check..... phone line still noisy! Waste of time. @bt_uk
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MartinBerridge
(@MartinBerridge) reported
@bt_uk @Plusnet I'm hopping mad that I will have no internet or phone service for 3 working days because you haven't got any engineers available. Looking to cancel and switch to Virgin Fibre
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Jimmyscambridge
(@Jimmyscambridge) reported
@CambridgeIndy We have been waiting nearly 7 months for internet access at our modular homes, with repeated missed deadlines and broken promises from @bt_uk and @openreachhelp. Result: huge costs for charity, digital exclusion for our residents. Interested in a story?
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Kisa
(@Kisago28) reported
@bt_uk On top of that, my complaints are closed without ever being resolved. Your customer service chat keeps me on for 1hr but doesn’t add details to the complaint ticket despite saying they would..
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Simon
(@SiGarner1) reported
@bt_uk is it possible for an existing customer to upgrade to 100 meg fibre? My only options look to be 500 or 900 which is way more than I need