BT (British Telecom) outages and service status in Hixon, England

Problems in the last 24 hours in Hixon, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Hixon, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Hixon, England

The most recent BT (British Telecom) outage reports came from the following cities: Burntwood, Stoke-on-Trent, and Newcastle under Lyme.

City	Problem Type	Report Time
Burntwood	Internet	3 days ago
Stoke-on-Trent	Total Blackout	4 days ago

Nearby cities with recent reports

Community Discussion

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BT (British Telecom) Issues Reports Near Hixon, England

Latest outage, problems and issue reports in Hixon and nearby locations:

• 
  Stephen Walters (@rathgorn) reported 17 seconds ago from Stone, England

  @bt_uk why have you decided that when I login to my account to view my bill I must always be redirected to my email and then clicking on myBT logs me out again sending me to the login page and so the circle continues....😡😫

• 
  Andyandyandy (@andyaaa09) reported 4 minutes ago from Stafford, England

  @bt_uk after the rude, stuck up, arrogant useless person I spoke to in the week. Speaking to lynn today was like a breath of fresh air, helped me, sorted out my problems, logged a complaint for me and was so apologetic. An absolute pleasure to deal with.

• 
  Stephen Walters (@rathgorn) reported 7 minutes ago from Stone, England

  @bt_uk @BT I don’t know how this has happened, but I have tried it with older login credentials and I am in. Confused??!!?!

• 
  Grace (@Grace2081) reported 10 minutes ago from Penkridge, England

  @bt_uk Disgusted with service received. 25/Jun promised loyalty package to stop me leaving for sky. Re-Activation due today-received *** yesterday Didn’t so call to ask why & told someone canx it 2/7 no record who. No comms to me to advise. Still no WiFi & no date confirmed

• 
  Bryson Bee 🐝🏴‍☠️🐝⚓☠ (@BrysonTube) reported 13 minutes ago from Stoke-on-Trent, England

  @bt_uk And yet you couldn't answer as my if my customer service calls

• 
  Tom Irvine (@Tam_the_Bam) reported 16 minutes ago from Stone, England

  @btsport get this @stephencraigan to ****. Biased or what?

• 
  Ian (@LionsMan71) reported 20 minutes ago from Cannock Chase, England

  @GongAssassin @btsportcricket @btsport It's the awful Aussie feed mate with Harmison and Cook in the studio with that bloke that's the football presenter, can't remember his name, scouser.

• 
  John Jones (@jjbaggies1) reported 20 minutes ago from Mavesyn Ridware, England

  @bt_uk Over 2 weeks now , your Internet has been more than ****, when you live in remote village you rely on the Internet, when it keeps on not connected is no clever, GET IT SORTED

• 
  Dave (@Davetimo127) reported 23 minutes ago from Stoke-on-Trent, England

  @bt_uk your service is crap. WiFi gone down phoned yesterday where we were told someone would call back with a date an engineer was available. This didn't happen and still awaiting 4g device as promised, to be delivered today

• 
  Stob Rone (@stobrone) reported 26 minutes ago from Cheadle, England

  If you ever need any broadband service especially for gaming do not consider @bt_uk. Persistent cutouts and snail speeds, suppose to be on fibre but feels worse than dial up. Got another 11 months of this god awful service. Never been less satisfied with a broadband provider

• 
  Andyandyandy (@andyaaa09) reported 40 minutes ago from Stafford, England

  @bt_uk not happy with your customer service today! I placed an order online and price on confirmation email states £20 extra! I speak to someone and basically get told tough. Then I say I want to raise it as a formal complaint and I get told “you won’t get an answer”

• 
  Grace (@Grace2081) reported 42 minutes ago from Stafford, England

  @bt_uk No it’s awful. Especially as I decided to stay with you & not leave to Sky. I was desperate for internet back on & was told it would be quicker with you. I received no communications from BT to advise it had been cancelled and if I had not called last night would still not know

• 
  Another bloke from Stoke. (@cswbertie) reported 42 minutes ago from Stoke-on-Trent, England

  @btsport why do you celebrate a man down without mentioning the impact on supporters who pay your wages. The game is being ruined . It’s a man’s sport …man up.

• 
  Alex Vitsileos (@spartan888) reported 42 minutes ago from Weston, England

  @btsport so your pundits have us too go down, do you want too bet against us ? #avfc

• 
  Nigel Quinn (@quinny71) reported 49 minutes ago from Hamstall Ridware, England

  @bt_uk In fact my tech engineer who visited to address my issue after 5 days of calls restarting and relocation and rebooting etc - said and I quote “im not sure this job is for me; im a electrician by trade - sick of the hours already” left not fixing and closing the case ! 🤡 🤡 🤪

• 
  Louise Short (@WhiteCandy) reported 52 minutes ago from Stoke-on-Trent, England

  So at 2pm the @bt_uk @WeAreOpenreach engineer said he was ten minutes away. It has been a very long ten minutes. Reminds me why I never ever deal with #BT anymore 😡😡😡

• 
  The Tollgate (@TollgateStoke) reported 55 minutes ago from Stoke-on-Trent, England

  @btbusinesscare Great customer service after hours call from Alan Campbell. 👏 👏 👏 Appreciated. Let’s se if we can get this sorted really soon. Please remember to call us on 07495 014114 between 6.30am & 11pm in the meantime.

• 
  The Tollgate (@TollgateStoke) reported 55 minutes ago from Stoke-on-Trent, England

  @btbusinesscare Great customer service after hours call from Alan Campbell. 👏 👏 👏 Appreciated. Let’s se if we can get this sorted really soon. Please remember to call us on 07495 14114 between 6.30am & 11pm in the meantime.

• 
  Carole Hiscock (@wildseawitch) reported 56 minutes ago from Cannock Wood, England

  @bt_uk Line been tested and is faulty!! Going to take you two weeks to even get an engineer to evaluate .. shockingly slow service considering the fees! Receiving some mini hub from you to use while we #wait but I'm guessing that won't work on my plugged in computer or our Now TV #BT

• 
  Nick (@PercyWimbledon) reported 57 minutes ago from Rugeley, England

  @bt_uk **** you. I'm leaving when the contract is up.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Vicky Johnson (@VicJohnson04) reported 5 minutes ago

  @skytv £39.95 (installation fee!) to send out a new sky box when I’m already a very loyal customer. Daylight bloody robbery @bt_uk I think you’ve e got yourself a new customer

• 
  Ian Robson (@GFX2001) reported 7 minutes ago

  The BT 2 factor Authentication Login is rubbish!! Each Time you receive the Passcode Via Email it fails to login. It only works if you get it sent to your phone!! Asked for Help from Support but they only say Download the BT App, which is unusable and provides zero help @bt_uk

• 
  Rocket (@UppaRocket) reported 9 minutes ago

  @bt_uk can't get into my account ever since you updated your system, so my bill is now overdue due to your issues

• 
  Kenta (@nemurikyosirou) reported 11 minutes ago

  Hello @bt_uk. I cancelled my broadband service BEFORE activation and within the cooling-off period. However, I’ve been incorrectly charged £33.99. This is unacceptable. If this isn't refunded immediately, I will escalate this to the Communications Ombudsman. Account number is

• 
  Simboman 🇬🇧 🇺🇦 (@simboman) reported 15 minutes ago

  @stokeygurl @bt_uk Sadly, BT are fobbing you off. This is a known issue and clearing your cache won't work. If it does by all means come back and update us. I've calIed 150 several times now about this issue and no resolution. I have asked for a paper bill and 7 days on and I'm still waiting.

• 
  redginger44 (@redginger44) reported 16 minutes ago

  @bt_uk I have raised a complaint and you already wish to close it I can’t access my account and realise I am paying more for BT sport I don’t have the time to make phone calls and clearly I am not valued as a long standing customer I left EE for same reason.

• 
  Abbie Ruth Sharland (@AbbeyGale99) reported 19 minutes ago

  @bt_uk hello I’m in year one of my two year contract but need to terminate my contract from this September for university. Will I be charged for this?

• 
  Graeme Davis (@GraemeDavis) reported 21 minutes ago

  @bt_uk Thanks for responding. The situation is crazy. I just want to cancel and not rebook an engineer visit. It should be simple. But instead spend an age on the phone and escalate? It’s disproportionate for a simple task.

• 
  Gareth Morgan (@gazmorgan77) reported 22 minutes ago

  @EE you filthy horrible company. I was happy with BT and when I tried to tell you I don't want to be with EE and canceled my contract, you put a £2000 bill on me? ... Awful. Good luck. @bt_uk .

• 
  Philip Aggrey (@Felipe_Grey95) reported 22 minutes ago

  Hello @bt_uk and @skyuk your service really sucks. Why is it taking 30 mins to download ‘Prisoner’ when I have Halo 3 that I am paying loads of money for each month? You are pathetic 😡😡😡🤬🤬🤬