BT (British Telecom)

BT (British Telecom) Outage Report in Tean, Staffordshire, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Tean, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Tean and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Tean, Staffordshire, England 03/29/2024 09:20

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (62%)

    Internet (62%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Phone (10%)

    Phone (10%)

  4. E-mail (6%)

    E-mail (6%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Tean, Staffordshire, England

The most recent BT (British Telecom) outage reports came from the following cities: Stoke-on-Trent, Stafford, Ashbourne, Leek, Stone and Hixon.

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City Problem Type Report Time
United KingdomStoke-on-Trent Internet
United KingdomStoke-on-Trent Internet
United KingdomStoke-on-Trent Internet
United KingdomStoke-on-Trent Phone
United KingdomStafford Wi-fi
United KingdomStafford E-mail

Community Discussion

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BT (British Telecom) Issues Reports Near Tean, England

Latest outage, problems and issue reports in Tean and nearby locations:

  • andyaaa09 Andyandyandy (@andyaaa09) reported from Stafford, England

    @bt_uk after the rude, stuck up, arrogant useless person I spoke to in the week. Speaking to lynn today was like a breath of fresh air, helped me, sorted out my problems, logged a complaint for me and was so apologetic. An absolute pleasure to deal with.

  • Davetimo127 Dave (@Davetimo127) reported from Stoke-on-Trent, England

    @bt_uk your service is crap. WiFi gone down phoned yesterday where we were told someone would call back with a date an engineer was available. This didn't happen and still awaiting 4g device as promised, to be delivered today

  • TollgateStoke The Tollgate (@TollgateStoke) reported from Stoke-on-Trent, England

    @btbusinesscare Alan, we are now being told by that team an engineer will visit us tomorrow. Not acceptable as this is an error by BT, not a fault. Please help ASAP.

  • andyaaa09 Andyandyandy (@andyaaa09) reported from Stafford, England

    @bt_uk not happy with your customer service today! I placed an order online and price on confirmation email states £20 extra! I speak to someone and basically get told tough. Then I say I want to raise it as a formal complaint and I get told “you won’t get an answer”

  • rathgorn Stephen Walters (@rathgorn) reported from Stone, England

    @bt_uk @BT I don’t know how this has happened, but I have tried it with older login credentials and I am in. Confused??!!?!

  • spartan888 Alex Vitsileos (@spartan888) reported from Weston, England

    @btsport so your pundits have us too go down, do you want too bet against us ? #avfc

  • PortlandLegend Chris (@PortlandLegend) reported from Leek, England

    @bt_uk the issue I have today is that you cut my services off and said that someone else is taking over the account. I have not given any permission for this. On top of that you are saying you want to charge me for ending my contract early.

  • rathgorn Stephen Walters (@rathgorn) reported from Stone, England

    @bt_uk @BT I’ve tried that and the only page that will allow me into us “Make a Payment”. If I click on Billing History it sends me back to the login page and then on login back to make a payment.

  • stobrone Stob Rone (@stobrone) reported from Cheadle, England

    If you ever need any broadband service especially for gaming do not consider @bt_uk. Persistent cutouts and snail speeds, suppose to be on fibre but feels worse than dial up. Got another 11 months of this god awful service. Never been less satisfied with a broadband provider

  • BrysonTube Bryson Bee 🐝🏴‍☠️🐝⚓☠ (@BrysonTube) reported from Stoke-on-Trent, England

    @bt_uk And yet you couldn't answer as my if my customer service calls

  • TollgateStoke The Tollgate (@TollgateStoke) reported from Stoke-on-Trent, England

    @btbusinesscare Great customer service after hours call from Alan Campbell. 👏 👏 👏 Appreciated. Let’s se if we can get this sorted really soon. Please remember to call us on 07495 014114 between 6.30am & 11pm in the meantime.

  • TollgateStoke The Tollgate (@TollgateStoke) reported from Stoke-on-Trent, England

    @btbusinesscare Great customer service after hours call from Alan Campbell. 👏 👏 👏 Appreciated. Let’s se if we can get this sorted really soon. Please remember to call us on 07495 14114 between 6.30am & 11pm in the meantime.

  • connersofficial connersofficial™ (@connersofficial) reported from Leek, England

    2 times been out to broadband.. this time can’t even be arsed turn up after another afternoon waiting in absolutely pathetic can’t even get through on the phone after 38 minutes .. direct message no reply.. absolutely shocking customer service @BTCare 🤬🤬🤬🤬

  • RickCrawley Rick Crawley (@RickCrawley) reported from Mayfield, England

    @bt_uk hi, my fttp broadband speed is very erratic and generally below my guarantee. Been like this since end September. There was a service problem reported in my area, but said resolved 4 days ago. Have restarted hub twice. No improvement.

  • lpatz80 Lee Pattinson (@lpatz80) reported from Biddulph, England

    Can you please fix your picture quality @btsport Oh and before you suggest HD, I remember watching the 88 FA Cup Final on the BBC & not requiring headache tablets

  • Sam_F_Botham Sam Fullwood Botham (@Sam_F_Botham) reported from Stafford, England

    @bt_uk you need to get the fella to come again! This WiFi is terrible! We’re in the middle of a pandemic and I can’t watch Disney +

  • andyaaa09 Andyandyandy (@andyaaa09) reported from Stafford, England

    @bringbackLB my @bt_uk box is set to series link on @dramachannel again from Monday. At least I can skip the ads this way. I’ll never get sick of watching London’s Burning

  • rathgorn Stephen Walters (@rathgorn) reported from Stone, England

    @bt_uk why have you decided that when I login to my account to view my bill I must always be redirected to my email and then clicking on myBT logs me out again sending me to the login page and so the circle continues....😡😫

  • WhiteCandy Louise Short (@WhiteCandy) reported from Stoke-on-Trent, England

    So at 2pm the @bt_uk @WeAreOpenreach engineer said he was ten minutes away. It has been a very long ten minutes. Reminds me why I never ever deal with #BT anymore 😡😡😡

  • PortlandLegend Chris (@PortlandLegend) reported from Leek, England

    @bt_uk I need to raise a complaint

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • I8arsenal29 Henry parker (@I8arsenal29) reported

    @frankensteirer @bt_uk Think you need to fact check that Openreach charge the provider for a service not set prices for the providers product

  • David_Wildish David Wildish (@David_Wildish) reported

    @virginmedia Yet the minimum @bt_uk service on an old copper wire with a standard supply router had no issues whatsoever, to all corners or our home… gotcha I’ll be moving back in the summer!

  • I8arsenal29 Henry parker (@I8arsenal29) reported

    @frankensteirer @bt_uk You are talking pure **** end off you prob work for city fibre

  • billv4144 Bill Veazey (@billv4144) reported

    @BTCare broadband internet been down for most of the last 2-days in the HP23 area

  • mrslaurenhlewis Lauren Lewis (@mrslaurenhlewis) reported

    @bt_uk No TV or internet since the 25th November for my parents. Being pushed from pillar to post, no one holding account for this. When are they going to get the service they are STILL paying for? This happened to me too last year and will no longer be a BT customer. Response?

  • scott_expert Scott Dixon (@scott_expert) reported

    Firms cannot charge you late fees for returning faulty goods or for returning faulty goods at all. @bt_uk - I am looking at you when I say this! Happy to help you familiarise your staff with training on the Consumer Rights Act 2015 if necessary. #consumerrights #RipOffBritain

  • jasonfiddy jason fiddy (@jasonfiddy) reported

    @bt_uk Still not fixed. Waiting on open reach. Been to long without. Not seen anyone at the box in the street trying to fix the problem.

  • David_Wildish David Wildish (@David_Wildish) reported

    @virginmedia Buffering, low speeds & signal from the router when the internet speed is 💯 is to do with the terrible outdated router you supply, whilst touting as top tech. It’s a fact that the basic @bt_uk router had more antenna & can handle basic domestic traffic.

  • AlexBlackie Alex Blackie (@AlexBlackie) reported

    A New Year story - a tale of incompetence: @bt_uk Wi-Fi drops out constantly so I booked an engineer to fix it. BT cancel the appointment because “they’re pretty sure it’s fixed”. It wasn’t. We’re still waiting on an engineer. It doesn’t have a happy ending folks. Hello 2023!

  • MagicalModric00 MagicalModric 🇳🇱 (@MagicalModric00) reported

    @CashCurt1 @theMadridZone @btsport He will never and we won’t need him.