BT (British Telecom)

BT (British Telecom) Outage Report in Woodley, Wokingham, England

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Woodley, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Woodley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Woodley, Wokingham, England 02/05/2025 13:10

February 05: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 12:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (61%)

    Internet (61%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Phone (10%)

    Phone (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Woodley, Wokingham, England

The most recent BT (British Telecom) outage reports came from the following cities: Reading, Maidenhead, Ascot, Henley on Thames, Bourne End, Bracknell, Farnborough, Wokingham, Beaconsfield, Sandhurst, Camberley and Marlow.

Loading map, please wait...
City Problem Type Report Time
United KingdomReading Phone
United KingdomReading Internet
United KingdomReading Internet
United KingdomReading Wi-fi
United KingdomMaidenhead E-mail
United KingdomReading Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Woodley, England

Latest outage, problems and issue reports in Woodley and nearby locations:

  • carboncoach Dave Hampton (Standing as Earth) 🌍 (@carboncoach) reported from Marlow Bottom, England

    Dear @bt_uk Our mum is 94 yrs old in 2 weeks and relies on her landline phone Her service failed Oct23 Engineer said old handset needed replacing… mm? We chose BT to order a new one. But ‘tween you and @RoyalMail - it has not been delivered yet Can u help? @SueAuthor knows

  • karlos437 karl matthews (@karlos437) reported from Marlow Bottom, England

    Volume on #btsport3 is **** sort it out @bt_uk #Everton #leeds

  • shaz_perry Sharon Perry Art (@shaz_perry) reported from Reading, England

    @bt_uk engineer booked for this morning between 8 and 1 to fix slow connection yet hasn't shown up.

  • HartTrippy John Tripp (@HartTrippy) reported from Yateley, England

    @bt_uk do you have issues with email spam filters? Inbox full of rubbish 😐

  • Sharonkuhl Sharon Ducker (was Kuhl) (@Sharonkuhl) reported from Yateley, England

    @bt_uk I am amazed that you are still in business, your appalling customer service leaving my parents with no home phone, broadband that is not great, missed engineer appointments and on the wrong tariff and this is on going since OCTOBER, & she still pays u #eldery #vunerable

  • SuperScienceGrl ⌬Nessa Carson (@SuperScienceGrl) reported from Bracknell, England

    @bt_uk Hello! 👋 Apologies this may be a silly query, but I did the auto-fault reporting thing 2 days ago, and it kept alternating between saying it was ok and saying it wasn't, so I just want to check that the slow broadband connection actually did get reported properly? Thanks!

  • BethcWillard Beth Willard (@BethcWillard) reported from Reading, England

    @_hypocaust Having the same issue with @btsport No coverage even though scheduled 😠

  • SuperScienceGrl ⌬Nessa Carson (@SuperScienceGrl) reported from Bracknell, England

    @bt_uk Hello! I've had a problem: for a year (between first 2 speed tests), my broadband speed was much lower than advertised. I just did another: ok but still seems lower? An engineer confirmed & said I should claim money back for the year & ongoing if still happening.

  • CllrHelenTaylor Cllr Helen Taylor (@CllrHelenTaylor) reported from Maidenhead, England

    @bt_uk yet another epic fail. 34 minute call, transferred 3 times to the incorrect department, then cut off by the correct department dead on 9pm (home time) and you wonder why we want to cancel? 🤔

  • CllrHelenTaylor Cllr Helen Taylor (@CllrHelenTaylor) reported from Maidenhead, England

    @bt_uk No we were calling to cancel but had a billing issue first. Seeing as we were cut off we have no idea if the cancellation has been actioned or not?

  • Cranstead John Allen 🇬🇧🇿🇼 (@Cranstead) reported from Wokingham, England

    NU v CFC BTSport- terrible commentary as per usual. The secret is to keep it simple and not continually talk bollocks....

  • jwedwards1 John Edwards (@jwedwards1) reported from Marlow Bottom, England

    @bt_uk Any idea when this Broadband outage will be fixed? It’s been over 24 hours now #Marlow

  • vickyclarke76 vicky clarke (@vickyclarke76) reported from Mortimer Common, England

    @bt_uk I have been really disappointed with your service so and have only been with you since December last year. Nothing is ever dealt with when I contact your team! Please can you sort it out?

  • Westofcenter Andy West (@Westofcenter) reported from Lower Shiplake, England

    .@bt_uk are you aware of situations today where scamming calls cause Broadband to go down? Have received two today and both times, caused loss of connection.

  • CllrHelenTaylor Cllr Helen Taylor (@CllrHelenTaylor) reported from Maidenhead, England

    @bt_uk Thank you but sadly your information seems incorrect as I can categorically tell you it drops several times a day. My husband works from home so it is noticed each time and it always goes down in the evening.

  • SuperScienceGrl ⌬Nessa Carson (@SuperScienceGrl) reported from Bracknell, England

    @bt_uk Hello! I'm a bit concerned that you guys couldn't see a fault on my line any more a couple of days ago, as I've an engineer coming. It really is slow, but it won't even let me do BT speed test bcs a fault is reported. Can I check whether you think there's still a fault? :)

  • kqbrain Khurram Qayam (@kqbrain) reported from Reading, England

    Another day of bad experience with @virginmedia broadband service in RG6 area. Buffering on streaming service, no video calls possible on Skype and WhatsApp. Seriously thinking of switching to @bt_uk

  • Sharonkuhl Sharon Ducker (was Kuhl) (@Sharonkuhl) reported from Yateley, England

    @bt_uk HELLO AGAIN JUST AN UPDATE WITH MY MOTHERS ON-GOING PHONE ISSUE (& YES I AM SHOUTING) her phone was due to be connected in OCTOBER 2019-various errors by YOU means even after an engineer visit yesterday we are no further forward. MY MUM IS 77 & NEEDS HER HOME PHONE #POOR

  • Muzzhar Murray Heslin (@Muzzhar) reported from Wokingham, England

    @bt_uk internet going off 10-15 times a day no longer acceptable, especially when you are paying for a premier service, can’t get hold of faults either. Unacceptable!

  • SuperScienceGrl ⌬Nessa Carson (@SuperScienceGrl) reported from Bracknell, England

    @bt_uk A fix has already been run! I would like to claim for these historical issues separately to trying to fix any persisting ones. Otherwise I'm thinking I might not ever be compensated :) fix already done!

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • LongWordMonthly Rick Harris (@LongWordMonthly) reported

    At the end of March, @bt_uk hike their prices by inflation (CPI - currently 8.8%) PLUS another 3.9%. However, their service guarantee payments (e.g. when your broadband speeds aren't up to scratch) are changing by....0% - nothing at all. That's the BT #customerexperience #wato

  • kevincookdevon Kevin Cook (@kevincookdevon) reported

    @DominikF1 @bt_uk Ive got the same issue we average 1 or 2 engineers a month no1 can fix it

  • 8gzd8k76nM Paul (@8gzd8k76nM) reported

    @ShaVerZ_ @SkyUK @bt_uk Sky don’t fix line faults, Openreach do as its their network. When you moved from Sky to BT you stay on the same line you just pay a different provider for the same broadband. I’m not surprised its never gone down because the fault was resolved? ********

  • 99hamdan99 Hamdan T Saad (@99hamdan99) reported

    @BoxingKingdom14 @btsport @jakepaul Knock down

  • yan0_CS Ryan Nash (@yan0_CS) reported

    @shanerhyssmith @bt_uk Had the same issue myself with BT. I could never fix it either

  • somecallme2019 somecallme2019 (@somecallme2019) reported

    Mental that the Arsenal Everton game isn't on TV in the UK tomorrow. @SkySportsPL @btsport and Amazon are doing such a poor job. Away in australia last week I was sat in a bar with every 3pm kick off on the tvs around me. Sort it out @premierleague

  • Nik_Coleman Nik Coleman™ (@Nik_Coleman) reported

    You're telling me @bt_uk that to keep up supplying my TV and Internet due to inflation you need an 11% increase next month. My current deal for a new customer is £40 which is £21 cheaper than I already pay! Shocking. I bet they don't get the 11% increase in March. #byebyeBT

  • The_Lazzer The Dr Lazzer (@The_Lazzer) reported

    @bt_uk It’s nothing more than exploitation in this current climate and you know that. The service is patchy and has even been down for full days - so your claim of investment is a stretch of reality!

  • himhim19599279 Average BT Hater (@himhim19599279) reported

    @bt_uk my dearest garry. The wifi box itself is extremely new? i've had the same horrid speeds for so long. Your company just isn't remotely good. thats why every single reply i see is so negative.

  • blukeryy DH (@blukeryy) reported

    @GISALEGEND @bt_uk @MartinSLewis Down the road they’ve started to. Probably be a fair while till they get to my road. We’re on the fastest we can get currently.. it’s crazy lol.