BT (British Telecom) Outage in Uttoxeter, Staffordshire, England

@bt_uk In fact my tech engineer who visited to address my issue after 5 days of calls restarting and relocation and rebooting etc - said and I quote “im not sure this job is for me; im a electrician by trade - sick of the hours already” left not fixing and closing the case ! 🤡 🤡 🤪

@bt_uk hi, my fttp broadband speed is very erratic and generally below my guarantee. Been like this since end September. There was a service problem reported in my area, but said resolved 4 days ago. Have restarted hub twice. No improvement.

@btsport so your pundits have us too go down, do you want too bet against us ? #avfc

If you ever need any broadband service especially for gaming do not consider @bt_uk. Persistent cutouts and snail speeds, suppose to be on fibre but feels worse than dial up. Got another 11 months of this god awful service. Never been less satisfied with a broadband provider

@bt_uk you need to get the fella to come again! This WiFi is terrible! We’re in the middle of a pandemic and I can’t watch Disney +

@bt_uk after the rude, stuck up, arrogant useless person I spoke to in the week. Speaking to lynn today was like a breath of fresh air, helped me, sorted out my problems, logged a complaint for me and was so apologetic. An absolute pleasure to deal with.

@bt_uk not happy with your customer service today! I placed an order online and price on confirmation email states £20 extra! I speak to someone and basically get told tough. Then I say I want to raise it as a formal complaint and I get told “you won’t get an answer”

@bringbackLB my @bt_uk box is set to series link on @dramachannel again from Monday. At least I can skip the ads this way. I’ll never get sick of watching London’s Burning

@BTCare can someone please help, i am trying to login to my elderly granddads email, he is unsure of some of the security answers. Tried the help desk but no luck.

@f1broadcasting @FIAFormulaE @Eurosport_UK @BBCSport @btsport @QuestTV BT sport better get their shit together and comfirn a deal. I have a Eurosport sub with my BT Sport sub but I really enjoyed it on bt last year.

@bt_uk No it’s awful. Especially as I decided to stay with you & not leave to Sky. I was desperate for internet back on & was told it would be quicker with you. I received no communications from BT to advise it had been cancelled and if I had not called last night would still not know

@bt_uk Disgusted with service received. 25/Jun promised loyalty package to stop me leaving for sky. Re-Activation due today-received *** yesterday Didn’t so call to ask why & told someone canx it 2/7 no record who. No comms to me to advise. Still no WiFi & no date confirmed

@bt_uk absolutely disgusted in service-25th June was promised “loyalty package” stop going to sky bb/talk. Activation due today, received hub yesterday-still no broadband. Call & ask why told someone went in account 2nd July and canx it & left no reason. Still without BB &no date

@bt_uk Not really helpful - I’m not a BT customer but the problem is with BT equipment, I’ve reported the problem to Openreach twice but nothing has happened. Can you give me any more help?

@bt_uk cannot express how slow the internet is. Can’t upgrade to fibre nothing... what’s the point on owing a game console 🥴

All-day today I've got over 100 ping in COD. I need help with my internet. In the last 3 months, I've been with @VodafoneUK @SkyUK, and now I'm with @bt_uk. I had the same package with them all which is a standard 45-60 download (which I do get). 1/3

@btbusinesscare 4 engineers later and still no apt service! Maybe you should show the engineers

@bt_uk We have everything on wi fi so this is an issue phones and devices for work.

@bt_uk any reason that the landline and connection is down in my area and the estimated fix time is Wednesday 30th over a week doesn't sound normal? I assume we will be receiving a refund for the time that its down!

@loggerz @bt_uk I've tired Vodaphone, sky and bt in the last 3 months and im having the same issues all the time

@bt_uk Hi We know the line is working but the speed isn't what we pay for the signal is shockingly intermittent and it is consistently dropping out?

The @AmazonPrime app on the @bt_uk set top box is the most glitchy, broken, crash-prone app I've ever come across. I just want to watch @JeremyClarkson corral some sheeps...

@btbusinesscare what a shocking service from BT all round! Service started going wrong March this year! 4 engineers later still not fixed! 5th engineer supposed to come today but no show! Having a small business this has been very costly for me! Now looking for decent provider!