BT (British Telecom) outages and service status in Thornton, England
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
Full Outage Map
- BT (British Telecom) generated 0 outage signals in the last 24 hours around Thornton, including 0 direct reports.
- The most common problems reported in this area mention Total Blackout.
- Total Blackout (100%)
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Thornton, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Thornton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 20: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 02:40 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Thornton, England
The most recent BT (British Telecom) outage reports came from the following cities: Blackpool, Lytham St Annes, and Cleveleys.
| City | Problem Type | Report Time |
|---|---|---|
 Blackpool
|
Total Blackout | 23 days ago |
Community Discussion
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BT (British Telecom) Issues Reports Near Thornton, England
Latest outage, problems and issue reports in Thornton and nearby locations:
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Jen🦖 (@jenmeatsix_) reported from Middleton, England@bt_uk Yes speed is fine. Its the ping that's bad and I can't do anything. Just want someone to come out and sort it.
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Mark Summers (@Carver1356) reported from Blackpool, England@bt_uk wifi keeps dropping in Fy5 have you got issues ?
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Colin Alexander🎬🎵🕹️🚗🏃 (@cdfalexander) reported from Saint Annes on the Sea, EnglandHey @bt_uk there is a line fault at my mother in law's in CW7 3 (winsford). Her emergency call button is connected to line. Can you prioritise this fault if possible? Thanks!
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Alan Tyson (@aptyson1960) reported from South Shore, England@virginmedia very disappointed that being a customer for nearly 25 years doesn’t warrant any discount but being a new one did. Bye bye I’m off to @bt_uk
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Effie Sharp (@effie_sharp_edu) reported from Fleetwood, England@bt_uk we have representation for our neighbour. his phone is not working. BT are aware. BT said they would sort & if an engineer was needed it would be sorted by today. we have had no contact. he is 90yo without his phone line.
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Russ Jericho (@RussJerichoArt) reported from South Shore, EnglandMy name is @2Sharp_d, I give the worst kind of promos that #BTSport advertise in-between their programming… Got a washing-up sponge that’d finish this clown off in less than 4 rounds. lol #WWERaw
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Thomas Hamilton (@tommy210254) reported from Middleton, England@prodnose I'll ask my neighbour Never missed a game in years (BTsport and sky) Got the shirt and the tattoo Probably couldn't find Liverpool on a map, let alone Anfield
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LynLawrenson (@LynLawrensonCNS) reported from Pilling, England@bt_uk what's happening with broadband in PR3 ?? Outage seems likely
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DK (@WOLVES2058) reported from Blackpool, England@btsport I thought sky sports were bad. but wow waiting here for europa draw just to history on players who are drawing *****
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chris malkinson (@chrismalkinson) reported from Fleetwood, England@ScotlandSky coverage of Scottish football is awful compared to @btsport
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Simon Boynton (@Si_Bo_Coach) reported from South Shore, England@bt_uk no broadband all day due to your problems, online it tells us the fault is resolved..it isn't! Your support messaging service has had me waiting for 20 mins.. Good job I don't have to work from home tomorrow 🙄
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Adam Anderton (@Adski86) reported from Middleton, EnglandJust stumbled upon @WWE on @btsport , 1st time I’ve seen wrestling in a long time (Years) & wow ....******* Terrible, “Big guys” against Jobbers and botched moves all over the Gaff 😂 The crowd looked like it was at a funeral too!! @90sWWE was obviously a golden era !
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@MrsW (@MrsW64242123) reported from Penwortham, England@bt_uk hi any indication when customer access to br email will be restored?
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Pam Bradley (@PumJum) reported from Middleton, England@bt_uk Just says connected, no internet. Also having problems with the updated email too. Can read on phone, but can't on desktop computer.
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Colin Alexander🎬🎵🕹️🚗🏃 (@cdfalexander) reported from Saint Annes on the Sea, EnglandJust been told by @bt_uk that @WeAreOpenreach @OpenreachHelp won't be able to fix our fault (caused by them changing telegraph pole) until tomorrow. That'll be 8 days without service. Incredible. #openreach
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Yorkshire Lass (@YorkLassinLancs) reported from Saint Annes on the Sea, England@bt_uk I have had a complaint in about my below performance broadband since Oct. it’s an insult that your current advert promises so much when I can’t get what I am paying for now. How do I get one person’s contact details to get this resolved??
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MAYA ABEYSURIYA 🇱🇰 (@suriyaarts) reported from Middleton, England@janebinnion @BTCare Alot of lines are down just now
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Pam Bradley (@PumJum) reported from Middleton, England@bt_uk is there a problem in my area again? 2nd time in 3 days that we don't have internet. LA4 area of Morecambe.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Nix's (@nickinoonoos) reported@bt_uk shocking service not had internet or Tv for 3 weeks, engineer arrives last night said in the service box repaired issued less than 15 hours normal service resumed and in tv or internet, and now no one will pick up the phone, quick to charge you the bill ... @EE @numan64
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Lee Johnstone (@lee_johnstone84) reportedReally poor service for existing customers @bt_uk, putting my TV package up and not willing to do anything to keep me with them, @skytv are offering such better deals so looks like ill be joining them
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Man Savings (@man_savings) reported@btbusinesscare Currently 2 hours and 13 minutes on the online chat. Now having to wait for another agent. It's shocking service @btbusinesscare
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Teds (@Tedtalks13) reported@bt_uk "all" doesnt cover ee. And doesnt cover your service level agreements
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Rich Harris (@RichCmiHarris) reported@btbusinesscare is your website down? I cannot access invoices.
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Go-kart Mozart (@NeilNmcculloch7) reported@bt_uk why are you the worst broadband provider in history?
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Zahid K (@zahidk) reported@BTCare Help. I’ve spent ages trying to cancel a bolt on for mobile package. It’s an absolute nightmare. It’s like impossible to cancel.
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Sian Rumble (@SianyRum) reported@btbusinesscare I am so disappointed with the lack of service I have received. We moved premises on 31/07/25 and to date still no broadband or landline. Disgusting, and you are still charging me monthly which should have been refunded. Your admin is disgraceful also.
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Steve Thatcher (@stevethatch77) reported@bt_uk Thanks for the advice but I am not wasting more time, trying to get hold of you. Part of my complaint is the amount of time wasted trying to sort your error out. The onus is on you to show some customer service and have the decency to contact me following my complaint.
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Bukhtiar shah (@imbukhtiar) reported@bt_uk @BT_UK unacceptable service. You sent my business equipment to the WRONG address (Ripley instead of Neasden). My shop is OPEN and I cannot operate.Also being wrongly charged for TWO services when I only have ONE. It's impacting my business. Fix billing & resend equipment.