BT (British Telecom)

BT (British Telecom) Outage Report in Thornton, Lancashire, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Thornton, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Thornton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Thornton, Lancashire, England 02/10/2026 18:10

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (6%)

    Phone (6%)

  6. TV (1%)

    TV (1%)

Community Discussion

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BT (British Telecom) Issues Reports Near Thornton, England

Latest outage, problems and issue reports in Thornton and nearby locations:

  • RussJerichoArt Russ Jericho (@RussJerichoArt) reported from South Shore, England

    My name is @2Sharp_d, I give the worst kind of promos that #BTSport advertise in-between their programming… Got a washing-up sponge that’d finish this clown off in less than 4 rounds. lol #WWERaw

  • fatblokejimbo James Murton (@fatblokejimbo) reported from South Shore, England

    @bt_uk I’m on my phone from home. I don’t have access to the computer which has the account details and password to log into. Suppose will just have to wait until your outage becomes a non-outage.

  • cdfalexander Colin Alexander🎬🎵🕹️🚗🏃 (@cdfalexander) reported from Saint Annes on the Sea, England

    4 days without a phoneline or broadband since @bt_uk @WeAreOpenreach changed our telegraph pole last week. I realise it is a #FirstWorldProblem but terrible service and communication from a huge Comms company. Also the pole isnt straight!

  • cdfalexander Colin Alexander🎬🎵🕹️🚗🏃 (@cdfalexander) reported from Saint Annes on the Sea, England

    Hey @bt_uk there is a line fault at my mother in law's in CW7 3 (winsford). Her emergency call button is connected to line. Can you prioritise this fault if possible? Thanks!

  • JulieDique julie dique (@JulieDique) reported from South Shore, England

    @Martainho21 @btsportfootball Me too plus he’s not biased . Like now Liverpool are on and can’t listen to McManaman as it’s just too one sided . I’m a city fan but I think Gary Neville is also good as he says it as it is . @btsport is on the whole terrible for pundits .

  • YorkLassinLancs Yorkshire Lass (@YorkLassinLancs) reported from Saint Annes on the Sea, England

    @bt_uk I have had a complaint in about my below performance broadband since Oct. it’s an insult that your current advert promises so much when I can’t get what I am paying for now. How do I get one person’s contact details to get this resolved??

  • JimbobD88 James Davies (@JimbobD88) reported from Blackpool, England

    We all know Jurgen Klopp is a horrible man, but he’s outdone himself in this interview. Such an embarrassment. BT Sport interviewer should get a promotion for putting him in his place. @btsport @btsportfootball #BHALIV #Klopp

  • cdfalexander Colin Alexander🎬🎵🕹️🚗🏃 (@cdfalexander) reported from Saint Annes on the Sea, England

    Just been told by @bt_uk that @WeAreOpenreach @OpenreachHelp won't be able to fix our fault (caused by them changing telegraph pole) until tomorrow. That'll be 8 days without service. Incredible. #openreach

  • effie_sharp_edu Effie Sharp (@effie_sharp_edu) reported from Fleetwood, England

    @bt_uk we have representation for our neighbour. his phone is not working. BT are aware. BT said they would sort & if an engineer was needed it would be sorted by today. we have had no contact. he is 90yo without his phone line.

  • Ampslave emlyn busby (@Ampslave) reported from Middleton, England

    @bt_uk are you able to help with subscription issues? Phone lines are closed.

  • morganfxncom morgan francom (@morganfxncom) reported from Middleton, England

    @skytv you’re services are a bunch of **** should of gone with @bt_uk sort it out

  • PumJum Pam Bradley (@PumJum) reported from Middleton, England

    @bt_uk is there a problem in my area again? 2nd time in 3 days that we don't have internet. LA4 area of Morecambe.

  • cdfalexander Colin Alexander🎬🎵🕹️🚗🏃 (@cdfalexander) reported from Saint Annes on the Sea, England

    Think @bt_uk and @WeAreOpenreach @OpenreachHelp are trolling us now. 12th day with no phone or broadband. Date keeps slipping, now to 6th September. I phone they say they'll be doing it today. Engineer in our cabinet knows nothing. Vans all around area. No fix. Sick. Of. This.

  • spjsjs Stephen Sandham (@spjsjs) reported from Fleetwood, England

    @btsport Yes. That was a bad tackle.

  • Carver1356 Mark Summers (@Carver1356) reported from Blackpool, England

    @bt_uk wifi keeps dropping in Fy5 have you got issues ?

  • cdfalexander Colin Alexander🎬🎵🕹️🚗🏃 (@cdfalexander) reported from Saint Annes on the Sea, England

    Superb service from @bt_uk after Mondays epic lightning storm knocked off our phone line and broadband. Mini hub, new hub and engineer all within just over 24hrs.

  • franners82 frances whitehead (@franners82) reported from Garstang, England

    I thinking finding a needle in a haystack would be easier than finding the login page to watch #btsport online @btsportfootball @btsport #impossible #bestkeptsecretever

  • effie_sharp_edu Effie Sharp (@effie_sharp_edu) reported from Fleetwood, England

    @bt_uk we have been trying to contact you as an emergency for our elderly neighbour. we have been on hold for most of today. please help.

  • mark_partington Mark Partington (@mark_partington) reported from Saint Annes on the Sea, England

    @GaryLineker WTF has this overpaid t**t got a right to comment re the statue. Mediocre footballer and commentator is NOT qualified in any respect to say that. @BBCSport @btsport

  • MarcSchmid Marc Schmid (@MarcSchmid) reported from Kirkham, England

    @bt_uk internet not working in PR4 - is this a localised issue?

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • rickywilder123 Wilder (@rickywilder123) reported

    @GavinWilliamson @bt_uk @bbcbitesize RESIGN NOW YOU USELESS ****, CANCEL BTEC EXAMS OR RESIGN

  • Jimmilaw lawman (@Jimmilaw) reported

    @bt_uk And you charge etc for a service you should be giving the customer anyway

  • owenmawatkins Owen Watkins (@owenmawatkins) reported

    @virginmedia Noted, thanks. Chat is down and I assume the community forum is unable to give me a price reduction or cancel the service? @bt_uk could you please manage the switch from your end?

  • gdgwhite Giles White (@gdgwhite) reported

    @virginmedia Not ‘ideal’. It’s beyond farce. Been with you 3 months and I feel nostalgic for @bt_uk - I’ve had money take from my account for a site visit that was supposed to be free, and never actually happened. A range of channels don’t work. And your customer service is non-existent.

  • ManLikeEddie Eddie (@ManLikeEddie) reported

    Any idea why my latency on most of my devices has shot up to over 300 m/s since New Year and what I can do to fix this? @BTCare

  • sblakeborough Steve Blakeborough (@sblakeborough) reported

    Hi @bt_uk The fibre installation engineer hasn't shown up. Your tracking site is rubbish and keeps my in a loop with no answers. Your phone service has 20-30 min est wait time. I need to know what's going on :(

  • DaveFlower6 Dave Flower (@DaveFlower6) reported

    The exceptional service @bt_uk continues.Had a call from Fouzia in the Customer Complaint team yesterday who couldnt update me as it was a Sunday.Promised me she would phone back today with updates..nothing. Now passing this over to @Ofcom for them to take this up & @BBCWatchdog

  • VillaDavman Paul Davenport (@VillaDavman) reported

    @bt_uk so then BT you send out an offer to upgrade the link fails and it’s asks you to call, you call then you refuse to honour it! Basically being called a liar by customer services

  • TherealJMShaw John Michael Shaw (@TherealJMShaw) reported

    @bt_uk Are you kidding me? You can't fix my dodgy internet so I book an appointment to upgrade to fibre in late Nov, get an appointment for today. Spend all day waiting in between 1-6pm, get a call at 5:50 telling me you cant do it and the next apps on the 23rd of feb?

  • shareyourgold WorkInProgress (@shareyourgold) reported

    @bt_uk what’s going on with service at w1? Barely any signal for the past 30mins at least