BT (British Telecom) outages and service status in Thornton, England

Problems in the last 24 hours in Thornton, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Thornton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Thornton, England

Latest outage, problems and issue reports in Thornton and nearby locations:

• 
  Alan Tyson (@aptyson1960) reported 3 minutes ago from South Shore, England

  @virginmedia very disappointed that being a customer for nearly 25 years doesn’t warrant any discount but being a new one did. Bye bye I’m off to @bt_uk

• 
  Pam Bradley (@PumJum) reported 4 minutes ago from Middleton, England

  @bt_uk is there a problem in my area again? 2nd time in 3 days that we don't have internet. LA4 area of Morecambe.

• 
  James Davies (@JimbobD88) reported 6 minutes ago from Blackpool, England

  We all know Jurgen Klopp is a horrible man, but he’s outdone himself in this interview. Such an embarrassment. BT Sport interviewer should get a promotion for putting him in his place. @btsport @btsportfootball #BHALIV #Klopp

• 
  Jen🦖 (@jenmeatsix_) reported 6 minutes ago from Middleton, England

  @bt_uk worst company out there by far.

• 
  LynLawrenson (@LynLawrensonCNS) reported 10 minutes ago from Pilling, England

  @bt_uk what's happening with broadband in PR3 ?? Outage seems likely

• 
  Pam Bradley (@PumJum) reported 12 minutes ago from Middleton, England

  @bt_uk Just says connected, no internet. Also having problems with the updated email too. Can read on phone, but can't on desktop computer.

• 
  Colin Alexander🎬🎵🕹️🚗🏃 (@cdfalexander) reported 15 minutes ago from Saint Annes on the Sea, England

  Think @bt_uk and @WeAreOpenreach @OpenreachHelp are trolling us now. 12th day with no phone or broadband. Date keeps slipping, now to 6th September. I phone they say they'll be doing it today. Engineer in our cabinet knows nothing. Vans all around area. No fix. Sick. Of. This.

• 
  Adam Anderton (@Adski86) reported 20 minutes ago from Middleton, England

  Just stumbled upon @WWE on @btsport , 1st time I’ve seen wrestling in a long time (Years) & wow ....******* Terrible, “Big guys” against Jobbers and botched moves all over the Gaff 😂 The crowd looked like it was at a funeral too!! @90sWWE was obviously a golden era !

• 
  Colin Alexander🎬🎵🕹️🚗🏃 (@cdfalexander) reported 22 minutes ago from Saint Annes on the Sea, England

  Hey @bt_uk there is a line fault at my mother in law's in CW7 3 (winsford). Her emergency call button is connected to line. Can you prioritise this fault if possible? Thanks!

• 
  @MrsW (@MrsW64242123) reported 35 minutes ago from Penwortham, England

  @BTCare any indication When customer access to email will be restored?

• 
  Colin Alexander🎬🎵🕹️🚗🏃 (@cdfalexander) reported 35 minutes ago from Saint Annes on the Sea, England

  Superb service from @bt_uk after Mondays epic lightning storm knocked off our phone line and broadband. Mini hub, new hub and engineer all within just over 24hrs.

• 
  Jen🦖 (@jenmeatsix_) reported 35 minutes ago from Middleton, England

  @bt_uk Yes speed is fine. Its the ping that's bad and I can't do anything. Just want someone to come out and sort it.

• 
  MAYA ABEYSURIYA 🇱🇰 (@suriyaarts) reported 38 minutes ago from Middleton, England

  @janebinnion @BTCare Alot of lines are down just now

• 
  @MrsW (@MrsW64242123) reported 38 minutes ago from Penwortham, England

  @bt_uk hi any indication when customer access to br email will be restored?

• 
  Yorkshire Lass (@YorkLassinLancs) reported 41 minutes ago from Saint Annes on the Sea, England

  @bt_uk I have had a complaint in about my below performance broadband since Oct. it’s an insult that your current advert promises so much when I can’t get what I am paying for now. How do I get one person’s contact details to get this resolved??

• 
  Effie Sharp (@effie_sharp_edu) reported 44 minutes ago from Fleetwood, England

  @bt_uk we have representation for our neighbour. his phone is not working. BT are aware. BT said they would sort & if an engineer was needed it would be sorted by today. we have had no contact. he is 90yo without his phone line.

• 
  morgan francom (@morganfxncom) reported 48 minutes ago from Middleton, England

  @skytv you’re services are a bunch of **** should of gone with @bt_uk sort it out

• 
  frances whitehead (@franners82) reported 48 minutes ago from Garstang, England

  I thinking finding a needle in a haystack would be easier than finding the login page to watch #btsport online @btsportfootball @btsport #impossible #bestkeptsecretever

• 
  Stephen Sandham (@spjsjs) reported 54 minutes ago from Fleetwood, England

  @btsport Yes. That was a bad tackle.

• 
  James Murton (@fatblokejimbo) reported 58 minutes ago from South Shore, England

  @bt_uk I’m on my phone from home. I don’t have access to the computer which has the account details and password to log into. Suppose will just have to wait until your outage becomes a non-outage.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Sem Essessi (@SemiEssessi) reported 5 minutes ago

  @bt_uk learn how to manage an account database. not being able to change the e-mail address back when you changed it in error... thats some high school level computer problem, not a real one in the real world for a megacorp.

• 
  Ernesto (@ernestohegi) reported 6 minutes ago

  @bt_uk hello, I've been having the same issue with my broadband connection for three weeks and it's still not solved, an engineer came today and said it's a problem with the line, the problem is still not solved, is there anything you can do about it?

• 
  🏴󠁧󠁢󠁳󠁣󠁴󠁿🫡 🇬🇧 (@glasgoRFC1872) reported 6 minutes ago

  @bt_uk can’t access my account either by app or website. Called customer services 5/6 times still not working .

• 
  Robin Shaw (@RSh234) reported 13 minutes ago

  @bt_uk @charl32647 That’s part of the problem. In my recent experience they didn’t help on most occasions, only when I chanced upon one good one. They just consumed huge time and frustrated.

• 
  Simboman 🇬🇧 🇺🇦 (@simboman) reported 14 minutes ago

  @Walesguy2 @bt_uk Mark, it's been a known issue for months.

• 
  wynne carter 🔶#FBPE🇺🇦 (@gvs368) reported 15 minutes ago

  @bt_uk I've now raised a formal complaint with BT. I have the emails and now a screenshot of an Openreach build status map for the Newport on Tay exchange showing we don't have plans to build any further in this area.!

• 
  namecantbebrank (@alreetson) reported 18 minutes ago

  @bt_uk @MoneySavingExp @MartinSLewis Hey, I tell a lie. She received a cable by post that arrived the day before people came to wreck one of her utilities. Where is the recompense? Where? Where is the thought in the process that stops this from being a long-winded problem for people again and again.

• 
  GerryC🏇🏾 (@Epsom1780) reported 19 minutes ago

  @Daddymerlin @bt_uk @FLOWJamaica I’m so sorry! That’s horrible! Hope you’re not paying for anything

• 
  UAVHive (@UAVHive) reported 19 minutes ago

  @NorthernPeasant @bt_uk Are you sure someone isn't applying for a service in your name, maybe even a mobile phone?

• 
  AutumnaL (@HightoDeep) reported 22 minutes ago

  @eventhestarsuk @bt_uk I thought new customer only deals had been stopped! ******* rob dogs *forgive the swear