BT (British Telecom)

BT (British Telecom) Outage Report in Thornton, Lancashire, England

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Thornton, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Thornton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Thornton, Lancashire, England 01/11/2026 05:00

January 11: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Thornton, Lancashire, England

The most recent BT (British Telecom) outage reports came from the following cities: Poulton-le-Fylde and Cleveleys.

Loading map, please wait...
City Problem Type Report Time
United KingdomPoulton-le-Fylde Wi-fi
United KingdomCleveleys Internet
United KingdomCleveleys Internet
United KingdomLytham St Annes Internet
United KingdomBlackpool Wi-fi
United KingdomBlackpool Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Thornton, England

Latest outage, problems and issue reports in Thornton and nearby locations:

  • spjsjs Stephen Sandham (@spjsjs) reported from Fleetwood, England

    @btsport Yes. That was a bad tackle.

  • franners82 frances whitehead (@franners82) reported from Garstang, England

    I thinking finding a needle in a haystack would be easier than finding the login page to watch #btsport online @btsportfootball @btsport #impossible #bestkeptsecretever

  • cdfalexander Colin Alexander🎬🎵🕹️🚗🏃 (@cdfalexander) reported from Saint Annes on the Sea, England

    Think @bt_uk and @WeAreOpenreach @OpenreachHelp are trolling us now. 12th day with no phone or broadband. Date keeps slipping, now to 6th September. I phone they say they'll be doing it today. Engineer in our cabinet knows nothing. Vans all around area. No fix. Sick. Of. This.

  • RussJerichoArt Russ Jericho (@RussJerichoArt) reported from South Shore, England

    My name is @2Sharp_d, I give the worst kind of promos that #BTSport advertise in-between their programming… Got a washing-up sponge that’d finish this clown off in less than 4 rounds. lol #WWERaw

  • LynLawrensonCNS LynLawrenson (@LynLawrensonCNS) reported from Pilling, England

    @bt_uk what's happening with broadband in PR3 ?? Outage seems likely

  • JulieDique julie dique (@JulieDique) reported from South Shore, England

    @Martainho21 @btsportfootball Me too plus he’s not biased . Like now Liverpool are on and can’t listen to McManaman as it’s just too one sided . I’m a city fan but I think Gary Neville is also good as he says it as it is . @btsport is on the whole terrible for pundits .

  • effie_sharp_edu Effie Sharp (@effie_sharp_edu) reported from Fleetwood, England

    @bt_uk we have representation for our neighbour. his phone is not working. BT are aware. BT said they would sort & if an engineer was needed it would be sorted by today. we have had no contact. he is 90yo without his phone line.

  • Ampslave emlyn busby (@Ampslave) reported from Middleton, England

    @bt_uk are you able to help with subscription issues? Phone lines are closed.

  • PumJum Pam Bradley (@PumJum) reported from Middleton, England

    @bt_uk is there a problem in my area again? 2nd time in 3 days that we don't have internet. LA4 area of Morecambe.

  • MrsW64242123 @MrsW (@MrsW64242123) reported from Penwortham, England

    @bt_uk hi any indication when customer access to br email will be restored?

  • morganfxncom morgan francom (@morganfxncom) reported from Middleton, England

    @skytv you’re services are a bunch of **** should of gone with @bt_uk sort it out

  • MrsW64242123 @MrsW (@MrsW64242123) reported from Penwortham, England

    @BTCare any indication When customer access to email will be restored?

  • cdfalexander Colin Alexander🎬🎵🕹️🚗🏃 (@cdfalexander) reported from Saint Annes on the Sea, England

    4 days without a phoneline or broadband since @bt_uk @WeAreOpenreach changed our telegraph pole last week. I realise it is a #FirstWorldProblem but terrible service and communication from a huge Comms company. Also the pole isnt straight!

  • MarcSchmid Marc Schmid (@MarcSchmid) reported from Kirkham, England

    @bt_uk internet not working in PR4 - is this a localised issue?

  • Carver1356 Mark Summers (@Carver1356) reported from Blackpool, England

    @bt_uk wifi keeps dropping in Fy5 have you got issues ?

  • cdfalexander Colin Alexander🎬🎵🕹️🚗🏃 (@cdfalexander) reported from Saint Annes on the Sea, England

    Just been told by @bt_uk that @WeAreOpenreach @OpenreachHelp won't be able to fix our fault (caused by them changing telegraph pole) until tomorrow. That'll be 8 days without service. Incredible. #openreach

  • JimbobD88 James Davies (@JimbobD88) reported from Blackpool, England

    We all know Jurgen Klopp is a horrible man, but he’s outdone himself in this interview. Such an embarrassment. BT Sport interviewer should get a promotion for putting him in his place. @btsport @btsportfootball #BHALIV #Klopp

  • YorkLassinLancs Yorkshire Lass (@YorkLassinLancs) reported from Saint Annes on the Sea, England

    @bt_uk I have had a complaint in about my below performance broadband since Oct. it’s an insult that your current advert promises so much when I can’t get what I am paying for now. How do I get one person’s contact details to get this resolved??

  • cdfalexander Colin Alexander🎬🎵🕹️🚗🏃 (@cdfalexander) reported from Saint Annes on the Sea, England

    Hey @bt_uk there is a line fault at my mother in law's in CW7 3 (winsford). Her emergency call button is connected to line. Can you prioritise this fault if possible? Thanks!

  • cdfalexander Colin Alexander🎬🎵🕹️🚗🏃 (@cdfalexander) reported from Saint Annes on the Sea, England

    Superb service from @bt_uk after Mondays epic lightning storm knocked off our phone line and broadband. Mini hub, new hub and engineer all within just over 24hrs.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • splibba Clare (@splibba) reported

    @bt_uk Had b/band and landline installed today. The engineer left without connecting the landline and the hub hadn't even got a solid blue light ! The hub is working but the phone isn't. Now had to raised a fault thru chat and fix dated est 13th ? Please help.

  • BigBods1 BigBods1 (@BigBods1) reported

    @bt_uk Thanks for disconnecting my broadband a week ahead of time and doing absolutely nothing to fix it. Don’t worry about the safety of a disabled child. I’ve exhausted my complaints apparently and you will still do nothing to fix it. Awful company.

  • BigBods1 BigBods1 (@BigBods1) reported

    @bt_uk Is that the normal lead time when you have made the mistake and cut off my existing providers service one week early?

  • WyreVanHire Russ Jones (@WyreVanHire) reported

    @btbusinesscare So @btbusinesscare, in the mean time, that will 7 DAYS OF LOST LANDLINE. We are a vehicle hire company and @bt_uk has stopped any new customers from contact us and the existing customers are on there own if there's any issues. I'll just sit here and wait.........

  • BigBods1 BigBods1 (@BigBods1) reported

    @bt_uk I have already exhausted all official avenues of complaint and they’ve changed precisely zero. I am happy to continue the conversation in public - so it is the case that it’s completely impossible for @bt_uk to fix their own error quicker than one week?

  • california6182 Toni Rivans (@california6182) reported

    @bt_uk Well why has the apartment across the hall got it and the guy further down the hall on BT???

  • Jessicasparkelz Jessica Nicholson (@Jessicasparkelz) reported

    @bt_uk I send them and email and then you have my email address then another team will send me junk by email absolutely disgusting behaviour from the UK’s worst telecom provider

  • nigeleverett Nigel Everett 💙 (@nigeleverett) reported

    @bt_uk is it a wider BT issue or is it just @sky whose broadband is down in the OX14 area? #internet #outage

  • BigBods1 BigBods1 (@BigBods1) reported

    @bt_uk So the largest broadband provider in the UK cannot send broadband down a phone line that they installed in error faster than one week? Of course not.

  • Made_of_Iron Greg Richards (@Made_of_Iron) reported

    @TalkTalk I am a customer who does not subscribe to BTSport. Can I still by the boxing on BTSport box office on TalkTalk?