BT (British Telecom)

BT (British Telecom) Outage Report in Thornton, Lancashire, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Thornton, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Thornton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Thornton, Lancashire, England 02/07/2026 14:35

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (6%)

    Phone (6%)

  6. TV (1%)

    TV (1%)

Community Discussion

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BT (British Telecom) Issues Reports Near Thornton, England

Latest outage, problems and issue reports in Thornton and nearby locations:

  • MrsW64242123 @MrsW (@MrsW64242123) reported from Penwortham, England

    @BTCare any indication When customer access to email will be restored?

  • cdfalexander Colin Alexander🎬🎵🕹️🚗🏃 (@cdfalexander) reported from Saint Annes on the Sea, England

    Just been told by @bt_uk that @WeAreOpenreach @OpenreachHelp won't be able to fix our fault (caused by them changing telegraph pole) until tomorrow. That'll be 8 days without service. Incredible. #openreach

  • YorkLassinLancs Yorkshire Lass (@YorkLassinLancs) reported from Saint Annes on the Sea, England

    @bt_uk I have had a complaint in about my below performance broadband since Oct. it’s an insult that your current advert promises so much when I can’t get what I am paying for now. How do I get one person’s contact details to get this resolved??

  • cdfalexander Colin Alexander🎬🎵🕹️🚗🏃 (@cdfalexander) reported from Saint Annes on the Sea, England

    4 days without a phoneline or broadband since @bt_uk @WeAreOpenreach changed our telegraph pole last week. I realise it is a #FirstWorldProblem but terrible service and communication from a huge Comms company. Also the pole isnt straight!

  • effie_sharp_edu Effie Sharp (@effie_sharp_edu) reported from Fleetwood, England

    @bt_uk we have been trying to contact you as an emergency for our elderly neighbour. we have been on hold for most of today. please help.

  • RussJerichoArt Russ Jericho (@RussJerichoArt) reported from South Shore, England

    My name is @2Sharp_d, I give the worst kind of promos that #BTSport advertise in-between their programming… Got a washing-up sponge that’d finish this clown off in less than 4 rounds. lol #WWERaw

  • spjsjs Stephen Sandham (@spjsjs) reported from Fleetwood, England

    @btsport Yes. That was a bad tackle.

  • cdfalexander Colin Alexander🎬🎵🕹️🚗🏃 (@cdfalexander) reported from Saint Annes on the Sea, England

    Think @bt_uk and @WeAreOpenreach @OpenreachHelp are trolling us now. 12th day with no phone or broadband. Date keeps slipping, now to 6th September. I phone they say they'll be doing it today. Engineer in our cabinet knows nothing. Vans all around area. No fix. Sick. Of. This.

  • PumJum Pam Bradley (@PumJum) reported from Middleton, England

    @bt_uk is there a problem in my area again? 2nd time in 3 days that we don't have internet. LA4 area of Morecambe.

  • mark_partington Mark Partington (@mark_partington) reported from Saint Annes on the Sea, England

    @GaryLineker WTF has this overpaid t**t got a right to comment re the statue. Mediocre footballer and commentator is NOT qualified in any respect to say that. @BBCSport @btsport

  • cdfalexander Colin Alexander🎬🎵🕹️🚗🏃 (@cdfalexander) reported from Saint Annes on the Sea, England

    Hey @bt_uk there is a line fault at my mother in law's in CW7 3 (winsford). Her emergency call button is connected to line. Can you prioritise this fault if possible? Thanks!

  • franners82 frances whitehead (@franners82) reported from Garstang, England

    I thinking finding a needle in a haystack would be easier than finding the login page to watch #btsport online @btsportfootball @btsport #impossible #bestkeptsecretever

  • Ampslave emlyn busby (@Ampslave) reported from Middleton, England

    @bt_uk are you able to help with subscription issues? Phone lines are closed.

  • morganfxncom morgan francom (@morganfxncom) reported from Middleton, England

    @skytv you’re services are a bunch of **** should of gone with @bt_uk sort it out

  • MarcSchmid Marc Schmid (@MarcSchmid) reported from Kirkham, England

    @bt_uk internet not working in PR4 - is this a localised issue?

  • JulieDique julie dique (@JulieDique) reported from South Shore, England

    @Martainho21 @btsportfootball Me too plus he’s not biased . Like now Liverpool are on and can’t listen to McManaman as it’s just too one sided . I’m a city fan but I think Gary Neville is also good as he says it as it is . @btsport is on the whole terrible for pundits .

  • cdfalexander Colin Alexander🎬🎵🕹️🚗🏃 (@cdfalexander) reported from Saint Annes on the Sea, England

    Superb service from @bt_uk after Mondays epic lightning storm knocked off our phone line and broadband. Mini hub, new hub and engineer all within just over 24hrs.

  • effie_sharp_edu Effie Sharp (@effie_sharp_edu) reported from Fleetwood, England

    @bt_uk we have representation for our neighbour. his phone is not working. BT are aware. BT said they would sort & if an engineer was needed it would be sorted by today. we have had no contact. he is 90yo without his phone line.

  • JimbobD88 James Davies (@JimbobD88) reported from Blackpool, England

    We all know Jurgen Klopp is a horrible man, but he’s outdone himself in this interview. Such an embarrassment. BT Sport interviewer should get a promotion for putting him in his place. @btsport @btsportfootball #BHALIV #Klopp

  • Carver1356 Mark Summers (@Carver1356) reported from Blackpool, England

    @bt_uk wifi keeps dropping in Fy5 have you got issues ?

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Zaaccc Zaaccc🦓 (@Zaaccc) reported

    @bt_uk my friend @_leahtalbot is due to have an engineer visit today - between 8am and 1pm Shes took the day off work to wait in for the engineer but theres no sign of them yet? Pls help a gal out

  • DaneHearth Dane (@DaneHearth) reported

    @PleasantKenobi @bt_uk BT Openreach took 2 months to move my current line, with no work around. They've never been able to provide a line on time in the 6 times I've moved.

  • almost2old I am a loser (@almost2old) reported

    @btsport you make it very hard to canceI. I cancelled my DD in Dec to order via Sky. I’m now told I should have phoned as well and have to pay a further months notice. Over £72 for a service I’m not using. I’m also told by billing there’s NO complaint service! Help please

  • Whitlean Pointless Miriam Gargoyle (@Whitlean) reported

    @talkMacca @virginmedia Finally binned them in December, been a customer for 6-7 years, put up with the £4-£5 price hikes at least once every year, but the broadband speed just got worse. Customer service is non existent. Back to @BTCare and it's brilliant! Saving £25 a month too!

  • JessiesFund Jessie's Fund (@JessiesFund) reported

    Now into 8th week with no @btbusinesscare broadband and woeful customer service. What are you going to do about it?

  • Niceandforks Nick Constantine (@Niceandforks) reported

    @bt_uk your customer service is shocking. 5x i have called to ask why you are taking money out of my bank for someone elses services. 5x i have been cut off or promised something you dont then do. Please resolve my issue im fed up of spending hours at a time trying on the phone.

  • talkMacca Andrew McKenna (@talkMacca) reported

    @Whitlean @virginmedia @BTCare Posted elsewhere, it seems to dependent on who you speak to. I was contacted by someone in customer service - 15mins later, sorted. Very happy camper

  • rocketjohn rocketjohn (@rocketjohn) reported

    @PleasantKenobi @bt_uk Apologies if this isn’t useful but for a professional broadband service I can recommend @aaisp - lower ratios of customer to bandwidth to ensure you always get what you pay for. You also don’t have to pay for a voice service if you don’t need it.

  • racheltopham Rachel Topham (@racheltopham) reported

    @bt_uk any chance you can fix the page on your site for submitting a complaint. Says “sorry something went wrong”. Better still, provide me with the minimum guaranteed broadband speed or compensate me please!

  • JavidFarahani Javid Farahani (@JavidFarahani) reported

    @bt_uk @Uber The taxi service was there for many years, all they did was to remove the uncertainty from the user experience to give them control over their time. Why you cannot do the same?