BT (British Telecom)

BT (British Telecom) Outage Report in Thornton, Lancashire, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Thornton, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Thornton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Thornton, Lancashire, England 02/08/2026 09:25

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (6%)

    Phone (6%)

  6. TV (1%)

    TV (1%)

Community Discussion

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BT (British Telecom) Issues Reports Near Thornton, England

Latest outage, problems and issue reports in Thornton and nearby locations:

  • cdfalexander Colin Alexander🎬🎵🕹️🚗🏃 (@cdfalexander) reported from Saint Annes on the Sea, England

    Superb service from @bt_uk after Mondays epic lightning storm knocked off our phone line and broadband. Mini hub, new hub and engineer all within just over 24hrs.

  • effie_sharp_edu Effie Sharp (@effie_sharp_edu) reported from Fleetwood, England

    @bt_uk we have been trying to contact you as an emergency for our elderly neighbour. we have been on hold for most of today. please help.

  • RussJerichoArt Russ Jericho (@RussJerichoArt) reported from South Shore, England

    My name is @2Sharp_d, I give the worst kind of promos that #BTSport advertise in-between their programming… Got a washing-up sponge that’d finish this clown off in less than 4 rounds. lol #WWERaw

  • franners82 frances whitehead (@franners82) reported from Garstang, England

    I thinking finding a needle in a haystack would be easier than finding the login page to watch #btsport online @btsportfootball @btsport #impossible #bestkeptsecretever

  • PumJum Pam Bradley (@PumJum) reported from Middleton, England

    @bt_uk is there a problem in my area again? 2nd time in 3 days that we don't have internet. LA4 area of Morecambe.

  • morganfxncom morgan francom (@morganfxncom) reported from Middleton, England

    @skytv you’re services are a bunch of **** should of gone with @bt_uk sort it out

  • fatblokejimbo James Murton (@fatblokejimbo) reported from South Shore, England

    @bt_uk I’m on my phone from home. I don’t have access to the computer which has the account details and password to log into. Suppose will just have to wait until your outage becomes a non-outage.

  • PumJum Pam Bradley (@PumJum) reported from Middleton, England

    @bt_uk Just says connected, no internet. Also having problems with the updated email too. Can read on phone, but can't on desktop computer.

  • JulieDique julie dique (@JulieDique) reported from South Shore, England

    @Martainho21 @btsportfootball Me too plus he’s not biased . Like now Liverpool are on and can’t listen to McManaman as it’s just too one sided . I’m a city fan but I think Gary Neville is also good as he says it as it is . @btsport is on the whole terrible for pundits .

  • Simmy270 Josh (@Simmy270) reported from Longton, England

    @bt_uk Nobody else games or owns a desktop so I'm not sure tbh. It's been a common issue for a while. I have spoken to a few people whom also have the same issue. There's also 100's of posts online about it. Trying to game is virtually impossible the second someone boots Netflix.

  • JimbobD88 James Davies (@JimbobD88) reported from Blackpool, England

    We all know Jurgen Klopp is a horrible man, but he’s outdone himself in this interview. Such an embarrassment. BT Sport interviewer should get a promotion for putting him in his place. @btsport @btsportfootball #BHALIV #Klopp

  • YorkLassinLancs Yorkshire Lass (@YorkLassinLancs) reported from Saint Annes on the Sea, England

    @bt_uk I have had a complaint in about my below performance broadband since Oct. it’s an insult that your current advert promises so much when I can’t get what I am paying for now. How do I get one person’s contact details to get this resolved??

  • cdfalexander Colin Alexander🎬🎵🕹️🚗🏃 (@cdfalexander) reported from Saint Annes on the Sea, England

    Hey @bt_uk there is a line fault at my mother in law's in CW7 3 (winsford). Her emergency call button is connected to line. Can you prioritise this fault if possible? Thanks!

  • Carver1356 Mark Summers (@Carver1356) reported from Blackpool, England

    @bt_uk wifi keeps dropping in Fy5 have you got issues ?

  • mark_partington Mark Partington (@mark_partington) reported from Saint Annes on the Sea, England

    @GaryLineker WTF has this overpaid t**t got a right to comment re the statue. Mediocre footballer and commentator is NOT qualified in any respect to say that. @BBCSport @btsport

  • Adski86 Adam Anderton (@Adski86) reported from Middleton, England

    Just stumbled upon @WWE on @btsport , 1st time I’ve seen wrestling in a long time (Years) & wow ....******* Terrible, “Big guys” against Jobbers and botched moves all over the Gaff 😂 The crowd looked like it was at a funeral too!! @90sWWE was obviously a golden era !

  • effie_sharp_edu Effie Sharp (@effie_sharp_edu) reported from Fleetwood, England

    @bt_uk we have representation for our neighbour. his phone is not working. BT are aware. BT said they would sort & if an engineer was needed it would be sorted by today. we have had no contact. he is 90yo without his phone line.

  • MarcSchmid Marc Schmid (@MarcSchmid) reported from Kirkham, England

    @bt_uk internet not working in PR4 - is this a localised issue?

  • spjsjs Stephen Sandham (@spjsjs) reported from Fleetwood, England

    @btsport Yes. That was a bad tackle.

  • cdfalexander Colin Alexander🎬🎵🕹️🚗🏃 (@cdfalexander) reported from Saint Annes on the Sea, England

    4 days without a phoneline or broadband since @bt_uk @WeAreOpenreach changed our telegraph pole last week. I realise it is a #FirstWorldProblem but terrible service and communication from a huge Comms company. Also the pole isnt straight!

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • phillandjamie ᑭᕼIᒪᒪ & ᒍᗩᗰIE (@phillandjamie) reported

    We have @EE complete WiFi powered by @BTCare and it’s 100% failed. The home hub power plug cannot power the internet but the complete WiFi doesn’t kick in cause there is no fault on the line. So I’m paying for an extra service that doesn’t kick in when you need it

  • plumbing_easy Easy Life Plumbing (@plumbing_easy) reported

    @btbusinesscare Day 3 without phones or broadband. Faulty equipment not arriving today as promised. Small business have enough worries without this, most basic, service being so problematic. Will be moving to another provider.

  • Web3__Youth Youth (@Web3__Youth) reported

    @btbusinesscare gm gm Bt ⚡ never stop learning .

  • LinsBadger Lins Samaraweera (@LinsBadger) reported

    @SweeneyandTodds Hopefully @BTCare paid you proper business-level compensation for their lack of service & being so slow to fix the problem!

  • PippaMalls Pippa Leighton (@PippaMalls) reported

    @btbusinesscare why is the website for businesses so poor. no easy way to find my account number or subscription details, all my dashboard shows is 'group 1' which is entirely useless, phone activity log not available within my account, customer service non existent.

  • MrsKing_Cymraeg Mrs King Croesy (@MrsKing_Cymraeg) reported

    @btbusinesscare Absolutely shocking customer care from BT business over the last 2 months. Issues which are not dealt with and clear miscommunication on your part. I'm extremely disappointed.

  • JillCollier16 Jill Collier 🟥 (@JillCollier16) reported

    @btbusinesscare Good Morning team. I have tried following your advice to log into My Account and try and diagnose/fix my fault but am unable to log in. My business broadband service stopped working yesterday. Pretty sure it is accidental damage/vandalism to connection at street

  • Sebmeister Sebster™🇾🇪 🇬🇧🇬🇧🇬🇧 (@Sebmeister) reported

    @danbaker124 @UtdFaithfuls @SkySports BTSport was a far better and balanced broadcaster. TNT Sports isn't too bad. But there's always some sort of agenda by Sky Sports. They show the least amount of LIVE United games, the most LFC games per season. The only decent pundit they have is Roy Keane, rest are terrible

  • lee_surgenor Lee Surgenor (@lee_surgenor) reported

    @BTCare 8 days on and I’m still without broadband. My husband and I are homeworkers so can you confirm how I make a complaint for loss of earnings please based on our hourly rate? How it can take 8 days to fix a cable issue is beyond me. Many thanks, Lee

  • CarrieMoUK CarrieMo (@CarrieMoUK) reported

    @btbusinesscare Thank you. Been waiting for a reply on that for 45 mins now. Seems BT Customer service isn't the best...