BT (British Telecom)

BT (British Telecom) Outage Report in Thornton, Lancashire, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Thornton, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Thornton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Thornton, Lancashire, England 11/20/2025 18:15

November 20: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 05:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Thornton, Lancashire, England

The most recent BT (British Telecom) outage reports came from the following cities: Cleveleys.

Loading map, please wait...
City Problem Type Report Time
United KingdomCleveleys Internet
United KingdomCleveleys Internet
United KingdomLytham St Annes Internet
United KingdomBlackpool Wi-fi
United KingdomBlackpool Phone
United KingdomBlackpool Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Thornton, England

Latest outage, problems and issue reports in Thornton and nearby locations:

  • Simmy270 Josh (@Simmy270) reported from Longton, England

    @bt_uk Nobody else games or owns a desktop so I'm not sure tbh. It's been a common issue for a while. I have spoken to a few people whom also have the same issue. There's also 100's of posts online about it. Trying to game is virtually impossible the second someone boots Netflix.

  • Carver1356 Mark Summers (@Carver1356) reported from Blackpool, England

    @bt_uk wifi keeps dropping in Fy5 have you got issues ?

  • Adski86 Adam Anderton (@Adski86) reported from Middleton, England

    Just stumbled upon @WWE on @btsport , 1st time I’ve seen wrestling in a long time (Years) & wow ....******* Terrible, “Big guys” against Jobbers and botched moves all over the Gaff 😂 The crowd looked like it was at a funeral too!! @90sWWE was obviously a golden era !

  • fatblokejimbo James Murton (@fatblokejimbo) reported from South Shore, England

    @bt_uk I’m on my phone from home. I don’t have access to the computer which has the account details and password to log into. Suppose will just have to wait until your outage becomes a non-outage.

  • WOLVES2058 DK (@WOLVES2058) reported from Blackpool, England

    @btsport I thought sky sports were bad. but wow waiting here for europa draw just to history on players who are drawing *****

  • mattashby27 Matt Ashby (@mattashby27) reported from South Shore, England

    @btsport really poor that you need to pay to have BT sport on my sky q multiroom box as if I don’t pay enough already

  • MarcSchmid Marc Schmid (@MarcSchmid) reported from Kirkham, England

    @bt_uk internet not working in PR4 - is this a localised issue?

  • jenmeatsix_ Jen🦖 (@jenmeatsix_) reported from Middleton, England

    @bt_uk worst company out there by far.

  • effie_sharp_edu Effie Sharp (@effie_sharp_edu) reported from Fleetwood, England

    @bt_uk we have been trying to contact you as an emergency for our elderly neighbour. we have been on hold for most of today. please help.

  • jenmeatsix_ Jen🦖 (@jenmeatsix_) reported from Middleton, England

    @bt_uk Yes speed is fine. Its the ping that's bad and I can't do anything. Just want someone to come out and sort it.

  • effie_sharp_edu Effie Sharp (@effie_sharp_edu) reported from Fleetwood, England

    @bt_uk we have representation for our neighbour. his phone is not working. BT are aware. BT said they would sort & if an engineer was needed it would be sorted by today. we have had no contact. he is 90yo without his phone line.

  • chrismalkinson chris malkinson (@chrismalkinson) reported from Fleetwood, England

    @ScotlandSky coverage of Scottish football is awful compared to @btsport

  • DWR_N7PNE SLC (@DWR_N7PNE) reported from Much Hoole, England

    @bt_uk @BTCare and still waiting for a phone call for a complaint to be resolved #misold

  • PumJum Pam Bradley (@PumJum) reported from Middleton, England

    @bt_uk Just says connected, no internet. Also having problems with the updated email too. Can read on phone, but can't on desktop computer.

  • JimbobD88 James Davies (@JimbobD88) reported from Blackpool, England

    We all know Jurgen Klopp is a horrible man, but he’s outdone himself in this interview. Such an embarrassment. BT Sport interviewer should get a promotion for putting him in his place. @btsport @btsportfootball #BHALIV #Klopp

  • tommy210254 Thomas Hamilton (@tommy210254) reported from Middleton, England

    @prodnose I'll ask my neighbour Never missed a game in years (BTsport and sky) Got the shirt and the tattoo Probably couldn't find Liverpool on a map, let alone Anfield

  • mark_partington Mark Partington (@mark_partington) reported from Saint Annes on the Sea, England

    @GaryLineker WTF has this overpaid t**t got a right to comment re the statue. Mediocre footballer and commentator is NOT qualified in any respect to say that. @BBCSport @btsport

  • cdfalexander Colin Alexander🎬🎵🕹️🚗🏃 (@cdfalexander) reported from Saint Annes on the Sea, England

    Superb service from @bt_uk after Mondays epic lightning storm knocked off our phone line and broadband. Mini hub, new hub and engineer all within just over 24hrs.

  • spjsjs Stephen Sandham (@spjsjs) reported from Fleetwood, England

    @btsport Yes. That was a bad tackle.

  • shmergel Shmergel Flonk (@shmergel) reported from Overton, England

    @bt_uk morning, the My BT app isn’t working this morning. Our broadband is working fine but the app says it can’t find the server when we try to login.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • simonpillinger Simon Pillinger (@simonpillinger) reported

    @bt_uk 1) A few weeks ago I told you I was moving house, no problem. I told you the date changed, again no problem. Then you disconnected me on the original move date (18/10), two weeks prior to the amended move date.

  • Mb27p_EU Matty (@Mb27p_EU) reported

    @bt_uk I’ve been having problems with it since it first got installed, contacted you multiple times, everytime it’s “fine” on your end... guaranteed speeds in every room you say

  • MrPFish Paul Grothier (@MrPFish) reported

    @BTCare absolutely shocking service

  • Mb27p_EU Matty (@Mb27p_EU) reported

    @bt_uk Considering I’m already paying for 900mb.. no, no i will not be upgrading. Never had this issue with Virgin unfortunately

  • TLewo98 Tom (@TLewo98) reported

    @bt_uk hi, any idea why we’re only on 5-10mbps down when it’s always between 60-80? I said started and it just happens…?

  • mstarmatt M (@mstarmatt) reported

    @bt_uk The WiFi remains connected but the service isn’t there. It’s not a problem with it being in an extension lead. I’m not sure about the lights as I’m in a different room in the house. How about you investigate the issues with the service that you’re failing to supple?

  • callum3b callum (@callum3b) reported

    @bt_uk i share your pain - they say i have a dynamic IP address that cant be changed (?!?) any recommendations for another service provider as @BT_uk are not interested in helping.

  • kev_heath Kevin (@kev_heath) reported

    @bt_uk Just to let you know, I can’t watch anything on the Amazon prime app either?! So that’s BritBox and prime not working

  • foxyhorrorgames Foxy Horror Gaming 🦊 (@foxyhorrorgames) reported

    Sent a DM, having major issues with your service, calling it full fibre when I'm barely getting anything from you! @bt_uk

  • MacKodi Mac (@MacKodi) reported

    @bt_uk Worst customer service I've ever experienced if I'm being perfectly honest with you 🤦