BT (British Telecom)

BT (British Telecom) Outage Report in Suffolk, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Suffolk, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Suffolk and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Suffolk, England 05/07/2025 23:10

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (58%)

    Internet (58%)

  2. E-mail (16%)

    E-mail (16%)

  3. Wi-fi (14%)

    Wi-fi (14%)

  4. Phone (6%)

    Phone (6%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Suffolk, England

The most recent BT (British Telecom) outage reports came from the following cities: Ipswich and Sudbury.

Loading map, please wait...
City Problem Type Report Time
United KingdomIpswich Wi-fi
United KingdomIpswich Phone
United KingdomIpswich Wi-fi
United KingdomIpswich Wi-fi
United KingdomIpswich Phone
United KingdomSudbury Phone

Community Discussion

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BT (British Telecom) Issues Reports Near Suffolk, England

Latest outage, problems and issue reports in Suffolk and nearby locations:

  • 1greypenguin 1GreyPenguin (@1greypenguin) reported from Rushmere St Andrew, England

    @bt_uk let @TheVirtualPubQ1 down #getjaysinternetsorted

  • pseveruscarter 𓆙𝕻𝖆𝖎𝖌𝖊 𝕮𝖆𝖗𝖙𝖊𝖗 📚🦢 (@pseveruscarter) reported from Sudbury, England

    @bt_uk Theres not, and we've been through all the steps. It's just honestly the worst Internet I've ever had.

  • Box_Valley Adrian Chalkley (@Box_Valley) reported from Boxford, England

    @bt_uk Well thanks for getting back eventually @TalkTalk quickly got back & have confirmed we will not have any service problems on Friday. I must emphasise I explained everything on the phone to your sales team who were not concerned, just wanted an order. We wait to see what happens!

  • pseveruscarter Paige 📚🎮 (@pseveruscarter) reported from Sudbury, England

    @bt_uk hello. We were due to have our engineer out today between 8-1 to fix our Internet which we have been told is 95% in amber and working at the worst rate. I have had a text at 10:19 claiming that our service is back to normal, but no engineer has knocked on the door (1-)

  • wizedude_ Paul Boon (@wizedude_) reported from Ipswich District, England

    How disgraceful is it that @btsportfootball have #allardyce on TV. He is a no good cheating scum who took back handers and should never be allowed on #TV @btsport you should be #ashamed of yourselves. Sam Allardyce should never be allowed on TV ever!! #disgrace #btsport

  • pseveruscarter Paige 📚🎮 (@pseveruscarter) reported from Sudbury, England

    @bt_uk As it was before. We have been having problems for months with our connection, and are really put out that nothing seems to have been fixed today after finally having an engineer out to help. He said that there might be a problem with our router and he has--

  • 1greypenguin 1GreyPenguin (@1greypenguin) reported from Rushmere St Andrew, England

    @bt_uk please help @TheVirtualPubQ1 sort his Internet connection

  • dean_east Dean East (@dean_east) reported from Sproughton, England

    @bt_uk are your servers down again, no email access, waiting for an important email to come through

  • chrispont Chris Pont (@chrispont) reported from Kesgrave, England

    @bt_uk I spent hours on the phone to raise a fault. You put a trace in for a couple of days and agreed there was a problem. I find out later (with not notification) that the fault has been closed. Could you please reopen VOL053-644375848055?

  • wizedude_ Paul Boon (@wizedude_) reported from Ipswich District, England

    @Realallardyce_ #allardyce no one gives a shit about your comments on @btsportfootball @btsport you are a #traitor to #football and deserve no #TV airtime at all you are a cheating, no good back handed ***** manager who derserves to be banned from #football all together.

  • pseveruscarter 𓆙𝕻𝖆𝖎𝖌𝖊 𝕮𝖆𝖗𝖙𝖊𝖗 📚🦢 (@pseveruscarter) reported from Sudbury, England

    @KarimaAfc @bt_uk My router keeps going orange and its driving us nuts. The only consistent thing about BT broadband is that its been consistently **** since we got it

  • timcutbush Tim Cutbush (@timcutbush) reported from Ipswich District, England

    Yet another scam call from @bt_uk saying there’s an issue with my broadband. Third today. I’m not even with BT

  • DanielWitter6 Daniel Witter (@DanielWitter6) reported from Stowmarket, England

    @bt_uk I need some help im trying to sort a bt home move out abs my order has been cancelled now I can’t reorder????

  • 231064mc Michael Crowther (@231064mc) reported from Combs, England

    @oinking @btsport It's bad enough to try and cancel my holiday in June Dave, I can't get through ... BUT I got a email stating the final £250 is due Wednesday and payment will be automatically deducted from my account 👍🏻😜

  • pseveruscarter Paige 📚🎮 (@pseveruscarter) reported from Sudbury, England

    @bt_uk To the mobile number, correct? I just want to make sure the mobile number is legitimate as BT have never text me from a regular mobile number before. Cheers ☺

  • Box_Valley Adrian Chalkley (@Box_Valley) reported from Boxford, England

    Sad but our poor service from  @BT_uk  & @openreach continues, to recap ordered fibre July 16th on 7 Aug My BT website states an engineer will visit. Nobody turned up! A common event it seems 😣

  • matt40k Matt Smith (@matt40k) reported from Ipswich District, England

    @ianwtasker @bt_uk Yer, prob with a copper service

  • LesleyJ34566860 Lesley Jones (@LesleyJ34566860) reported from Ipswich District, England

    @bt_uk can you explain why daily on your app I get “ token expired “! I am constantly having to log in. I read that there is a problem with the app. When will this be rectified ??

  • pseveruscarter 𓆙𝕻𝖆𝖎𝖌𝖊 𝕮𝖆𝖗𝖙𝖊𝖗 📚🦢 (@pseveruscarter) reported from Sudbury, England

    @KarimaAfc @bt_uk Has yours just crashed? Mine has gone down

  • pseveruscarter Paige 📚🎮 (@pseveruscarter) reported from Sudbury, England

    @bt_uk The engineer. We were told when we called that our Internet was 'the worse it could be'& that we needed something on our line fixing. The engineer text me saying he ran a line test at my house and then left. Since then our Internet has still been disconnecting and is as slow--

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • MikeSchofield7 MichaelSchofield ✌️ (@MikeSchofield7) reported

    Considering it’s impossible to pre-empt what date you’re going to move in, 6 weeks to ‘activate’ our line is madness, how ******** are we meant to go until MARCH 19TH without internet when we’re meant to work from home?!?! @bt_uk absolute mess

  • 1616Six Jordan (@1616Six) reported

    Completely fed up with @bt_uk almost a month now of interrupted internet, promised call backs that never happen, loss of connection interrupting already difficult times of WFH, will be cancelling ASAP!

  • Aviel_VA Aviel "The Skysung" (@Aviel_VA) reported

    One could argue, when doing a test on our internet, its fine. And typically, yes it is. But these spikes are just consistent enough that it makes me wonder why i'm paying so much for such an unreliable service? Help me out with this one @bt_uk I can't understand how that adds up

  • geetee26 Michelle (@geetee26) reported

    @bt_uk I am extremely disappointed with the service I’m receiving can someone pls help? 3 appoints not met can’t get hold of anyone on the phone 3 plus hours of holding on???? No communication from BT currently waiting for installation no one has turned up for the 3rd time

  • lucy_anne88 Lucy (@lucy_anne88) reported

    @bt_uk But that’s kind of the point. It has definitely effected my service. Unless it’s just a massive coincidence. It has for today. But its dropped out every day since last Wednesday when the workmen arrived. It always comes back - but during a timed exam, that kind of doesn’t matter.

  • StueyyOakley Stuart Oakley (@StueyyOakley) reported

    @MikeSchofield7 @bt_uk Why so long?! We moved in on Friday and ours is getting sorted tomorrow and it's from BT, six weeks is awful!

  • footy_joe Joe Crilly (@footy_joe) reported

    @bt_uk I’m paying £85 per month, my tv box doesn’t work and I can’t get signal on my lap top in the room furthest from the router. Our house is hardly a mansion.

  • MarkAshley01 Mark Ashley (@MarkAshley01) reported

    @steeleyp_ @btsport The tweet says “All bt sport customers” I pay for BT sport which means i’m a customer of BT sport. Get back to me when i dont pay for BT sport

  • Lunnoe1 Emily (@Lunnoe1) reported

    @bt_uk Don’t use BT broadband. 1 month since our contract started, we are yet to be connected. Zero broadband for that time. Over 15 hours spent on the phone to the customer service team, 2 failed attempts at an engineer turning up after slots have been booked and still no solution.

  • Lunnoe1 Emily (@Lunnoe1) reported

    @jacytempleton @bt_uk We’ve had a similar problem. Outrageous.