BT (British Telecom) Outage Report in Stanmer, East Sussex, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Stanmer, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Stanmer and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 11: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 01:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Stanmer, East Sussex, England
The most recent BT (British Telecom) outage reports came from the following cities: Seaford, Newhaven, Lewes, Worthing, Haywards Heath, Uckfield, Lancing, Brighton, Hove and Hassocks.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Wi-fi | ||
| Internet | ||
| Internet | ||
| Phone | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Stanmer, England
Latest outage, problems and issue reports in Stanmer and nearby locations:
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James Pryor
(@Pryor_27) reported
from
Brighton and Hove, England
Hi @btsport I need to cancel my subscription, but your online facility NEVER works. Could someone please contact me?
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Nath
(@Nathan_Hampson_) reported
from
Hove, England
@bt_uk worst company going. No communication with customers, just cancel broadband orders without telling you and horrible customer service.
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Mike smith
(@Mick1082) reported
from
Brighton and Hove, England
@bt_uk I can’t dm the account number as I don’t know it, it’s a holiday let that I’m having to stay in due issues at my normal place
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Susan Fourtané
(@SusanFourtane) reported
from
Brighton and Hove, England
@bt_uk Just that you know, it’s a hotel business and this issue really needs to be fixed today. Customers are getting angry, as you can imagine. Who’s goi g to pay for the damage of bad reviews? Please, consider reporting this to someone who could fix the WiFi connection.
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Taz
(@tazwoz200) reported
from
Burgess Hill, England
@btsport app not working 😡😡😡
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Jacqui Woodley
(@bigstaxjac) reported
from
Burgess Hill, England
@DavidGArnold @bt_uk Goodness! 👏 What a palaver tho! We've been in your position and feel your pain. We left BT in a uff many years ago, cause they were pants, vowed never to return (you could add that to the end of your play)! They're all sneaky buggers to be honest. WE WANT THE WHOLE BANANA!!🍌
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The Heath Tavern
(@TavernHeath) reported
from
Haywards Heath, England
@danosmith79 @btsport Bored stiff and earning **** all but all healthy in the house....you too mate 👍
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darren bonwick
(@darrentacker) reported
from
Peacehaven, England
@bt_uk day 17 no internet /broadband thanks bt/openreach promised week on week now say 29 th 5weeks without service they disconnected on 27/11 worst service provider award goes to bt/openreach
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Terry Mynott - twitch.tv/terrymynott
(@terrymynott) reported
from
Brighton and Hove, England
@bt_uk there's still so many parts of the country with terrible Internet speeds. My Parents are stuck with under 8mbps sometimes nothing. Can we hope that in 2020 and beyond BT is going to bring the service up to date. As we need Internet more than ever.
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Gary Pleece
(@garypleece) reported
from
Brighton and Hove, England
@BBCMOTD This commentary on @btsport is unbelievable! Every 2 seconds how bad BMG are interspersed with how brilliant RM are. Just shut up! Going on and on... 😩
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Simon Martin
(@simonmartin_art) reported
from
Brighton and Hove, England
@bt_uk Hello, myself and 4 neighbours have all lost our WiFi since a BT technician did some work at a neighbour’s this morning. We’re told it’ll be 16 DAYS before we get our internet back. I’m not even a BT customer - but please can you help as we’re all working at home?
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C h r i s s a a y💖
(@Chrissyylilyy) reported
from
Worthing, England
@virginmedia He refused to file our complaint because of this. We feel treated like dirt from start and actually relived they can’t connect because the ‘first impressions’ were utterly disgusting. We have decided to sign up with @bt_uk who going to connect us #virginmedia #bt
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Susan Fourtané
(@SusanFourtane) reported
from
Brighton and Hove, England
@bt_uk I’m having troubles with the WiFi connection in this postcode: BN1 2LJ (Brighton) Can you please confirm the kind of problem and when can it be solved? Are you switching to 5G?
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Tim Murray 🇬🇧🔶🇪🇺
(@Tim_J_Murray) reported
from
Uckfield, England
@bt_uk I had an email today about the need to update email settings. I am really unsure how us roving amateur family tech-support people will ensure that our distant elderly relatives won’t lose their essential email during #lockdown
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Jack Russell Dad 😊
(@Charlieq68) reported
from
Haywards Heath, England
@bt_uk My elderly parents are in YO10 5AD and haven’t been able to get on line since yesterday, trying to find out if there’s a problem in the area, can you help please?
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Susan Fourtané
(@SusanFourtane) reported
from
Brighton and Hove, England
@bt_uk The problem is with the WiFi. @MarthaHaworth4 is the BT user.
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Jonny Hurst
(@JonnyHurst24) reported
from
Hove, England
@UFCEurope @btsport I wish he won this fight so bad
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Stephen Mear CBE (HonDArt)
(@StephenMear) reported
from
Saltdean, England
@bt_uk I would just like to thank you for your terrible service. I waited 27 minutes befor anyone answered. They then put me on hold and the phone cut off after half an hour of waiting. Tried calling again but after another 20 min I gave up.
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BRZN
(@brznbeer) reported
from
Hove, England
@bt_uk hi friends! My home hub 2 drops out at random intervals. Turning off & on again works & so does restarting thru the hub manager. Any ideas? No issues before last month - it’s about a year old I think.
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Nath
(@Nathan_Hampson_) reported
from
Hove, England
@bt_uk are the worst company going! Absolutely no communication with their customers and terrible service.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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TraviBaby1911
(@travihanson) reported
@TheRunningManZ @OpenreachHelp @bt_uk Damn it. Now I have to resort to playing this ****... Kappa
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Andy Powell, Bard Emeritus
(@apowell01) reported
@BTCare terrible service, wont take ownership of their own problems, try and blame the applications that use their service rather than the service itself. Did no triage to eliminate the issue from their end. Very unhappy customer.
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Broodrover
(@Broodrover) reported
@TheRunningManZ @OpenreachHelp @bt_uk It's was Toby. Toby likes to nibble; he ate my homework too. Bad dog.
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Feast130
(@Feast1301) reported
@TheRunningManZ @OpenreachHelp @bt_uk That sucks mate, hopefully it’ll get sorted quickly 👍
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TheRunningManZ
(@TheRunningManZ) reported
@bt_uk No fix yet. I’ve been on the phone to Chris in Dundee who is meant to be investigating and calling me back. The wider issue is that I need the internet for my job. The openreach engineer yesterday should not have removed the copper cable before checking the fibre would work.
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Marco
(@mBiferi) reported
@bt_uk It's been 4 days and still no info on when will our service be back. You guys charge quite a good money for the service you provide. You guys have sent a mini hub that is nowhere near as fast as the speed I need to do my work from home. When are you giving us answers?
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Kirstie 💙
(@Kirstiefk) reported
@bt_uk I already did follow the options. As I explained in my tweet they aren’t listening to me. All they are interested in is the standard ‘claim form’ reply which is not appropriate here. The damage needs stopped, not allowed to get worse thanks to an incompetent engineer
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John Johnson
(@StrokeyMcGinger) reported
@TheRunningManZ @OpenreachHelp @bt_uk Not a problem sir, we will all be eagerly awaiting your return at some point this week. 👍🏻
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Terry Cornwell
(@TerryCornwellUK) reported
@bt_uk In this Digital First day, it would be better if I could just check My BT, pop the reference number in a have a customer-centric view of the ticket and what has been done on it
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Andy Phillips
(@APCAFC) reported
@fatbury @btsportfootball Poor show from @btsport if they’re not showing it having advertised it for over a week