BT (British Telecom) outages and service status in Southwell, England
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
Full Outage Map
- BT (British Telecom) generated 0 outage signals in the last 24 hours around Southwell, including 0 direct reports.
- The most common problems reported in this area mention Internet and Phone.
- Internet (71%)
- Phone (29%)
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Southwell, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Southwell, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 11: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 07:40 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Southwell, England
The most recent BT (British Telecom) outage reports came from the following cities: Nottingham, Southwell, and Newark on Trent.
| City | Problem Type | Report Time |
|---|---|---|
 Nottingham
|
Internet | 9 days ago |
|
Nottingham
|
Phone | 12 days ago |
|
Nottingham
|
Internet | 16 days ago |
Community Discussion
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BT (British Telecom) Issues Reports Near Southwell, England
Latest outage, problems and issue reports in Southwell and nearby locations:
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Fiona Collins (@FionafromYorks) reported from Beeston, England@drchukovsky @SgSuzanneh @pennycarey63 @bt_uk They re-edited. It appears they've changed the word " real" to the word " birth", but still don't think that there any issue in YP contacting first family members alone, unsupported via social media!
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Emma Ransome💕 (@EmmaJonesGB) reported from Balderton, England@oflahertyevents @bt_uk Soooo we’ve stayed with BT - Aaron spoke to them in the online chat and they matched the new customer cost so got it for £10 cheaper a month for 24 months yaaaaay!🎉🎉
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Jamie Shaw (@jamie_shaw) reported from Mansfield Woodhouse, EnglandSo it looks as though @bt_uk’s internet went down overnight; how do I claim my BT Plus compensation. 0 Mbps is definitely below the threshold…@BTCare
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Mandy Mellor 🕷 (@mellor824) reported from Nottinghamshire, England@bt_uk Thank you for the update Michaela. These e-mail outages are far too frequent and do not reflect well on BT. I hope the service returns promptly but, if not, would appreciate further updates on progress.
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Emma Ransome💕 (@EmmaJonesGB) reported from Balderton, England@bt_uk Hey, wondering if you can help at all. The new router solved the issue but for the last 2mths its been worse than ever & having to turn the router on & off / reset set the apps etc daily which is starting to cause an issue with my job connection as work from home. Any advice?
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Sweettweets #ScrapSerco #3.5% (@KavitaOHara) reported from Beeston, England@bt_uk my elderly father’s landline is out of order. He lives alone, is poorly and unable to leave his home. He managed to get an emergency call through on his mobile to the police to tell us
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Emma Ransome💕 (@EmmaJonesGB) reported from Balderton, England@karzc @bt_uk Soooo we’ve stayed with BT - Aaron spoke to them in the online chat and they matched the new customer cost so got it for £10 cheaper a month for 24 months yaaaaay!🎉🎉
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Sharooby 🌹🇪🇺🌍 (@Lovemebird) reported from Nottinghamshire, England@bt_uk yet another hub delivered to my home to sort out an issue with my broadband that has nothing to do with the hub. We have had countless engineers come to our home to tell us that it is not an issue with our end. Now facing yet another weekend with the service I am paying 1/
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Mandy Mellor 🕷 (@mellor824) reported from Nottinghamshire, England@bt_uk email service not responding again. Please advise as to the issue and the rectification timescales.
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Emma Ransome💕 (@EmmaJonesGB) reported from Balderton, England@kaye09 @bt_uk Soooo we’ve stayed with BT - Aaron spoke to them in the online chat and they matched the new customer cost so got it for £10 cheaper a month for 24 months yaaaaay!🎉🎉
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Emma Ransome💕 (@EmmaJonesGB) reported from Balderton, England@bt_uk helllooo is there a way of getting a new router from you at all? Mines over 5yrs old now and seems to be having connection issues causing the wifi to drop in and out all the time or the Chrome-cast / Google Nest not be able to detect certain things?
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Sharooby 🌹🇪🇺🌍 (@Lovemebird) reported from Nottinghamshire, EnglandThis will be the 7th weekend without it @bt_uk or are you actually going to fix it before then.... 2/2 #nobroadbandfrombt
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Sharooby 🌹🇪🇺🌍 (@Lovemebird) reported from Nottinghamshire, England@bt_uk yet another sent to my home to sort out an issue with my broadband that has nothing to do with the hub. We've had countless engineers come to our home to tell us that it is not an issue our end. Now facing another weekend with a service I am paying for 1/
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Emma Ransome💕 (@EmmaJonesGB) reported from Balderton, England@Thomas_o_martin @bt_uk Ah thanks Tom but we’ve stayed with BT - Aaron spoke to them in the online chat and they matched the new customer cost so got it for £10 cheaper a month for 24 months yaaaaay!🎉🎉
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Kam Stephens #BLM #WeAreStarfleet (@kam_stephens) reported from Nottinghamshire, England@bt_uk No problems
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andrew anthoney 🍋 (@andytoon30) reported from Mansfield Woodhouse, England@btsport is there an option to mute the biased commentary team? Don’t mind the crowd noise but the commentators are shocking! #nufc. However we have been terrible too, everything we worked hard on for nothing
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Derrick Osaze (@DelBoyOsaze) reported from Nottinghamshire, EnglandI was told by numerous @CityFibre employees and supervisors that a @bt_uk engineer would come to rectify the issue which they identified, on Friday afternoon and no one turned up.
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FatSnowflakes (@FatSnowflakes) reported from Carlton on Trent, England@bt_uk @BTCare I have an old BT Duet 210 handset, just gone over to a broadband where the 'landline' goes down the actual internet. but my old handset is not 'ringing' anymore, is there a reason
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Trevor Smith (@MrSmithInNotts) reported from Nottinghamshire, England@btsport the BT Sport apps on my iPhone & iPad won’t let me cast to my TV. Is there a problem? Is there anything I can do? Ta
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Josh Hodgetts (@JoshKHodgetts) reported from Carlton on Trent, England. @bt_uk Just found out that the order we placed for internet installation on the 23rd of October has been delayed until the 3rd of Feb. Not what I wanted to wake up to today given my partner and I work from home and currently have a patchy mobile Hotspot. Another complaint time.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Tom Tolkien (@tomtolkien) reported@bt_uk There’s no broadband in TR7 and you’ve turned off chat support, phone support and SMS support (that’s all support and contact options) for the next 12 hours.
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Shane Hayward-Giles (@SHaywardGiles) reportedRenewed my broadband today with @bt_uk / @EE / @BTGroup As per the perennially poor service, a service costing me £26 a month was added to my contract without my knowledge. Complained when I found out - and the problem was put back on me to solve!!!
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Simboman 🇬🇧 🇺🇦 (@simboman) reported@bt_uk @MickCondon ******, someone in BT's PR Team are having a bad day.
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thisissaffers (@ThisisSaffers) reported@bt_uk I was supposed to receive a call back about my complaint. I was supposed to receive a call back from an operator about my WiFi and I’ve had neither. I’ve spent 3 hours this past week on the phone for no outcome. Could you request I have a call back please?
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Mark Haynes (@IQuitMuskspace) reported.@bt_uk thanks for the great service. Almost two months on, still no fibre connection and now you have cancelled my contract right in the middle of our daughter's GCSE exams revision. Well done everybody.
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Lynda Hull (@lyndannh) reported@bt_uk HELP please.
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pauline hodges (@paulineh57) reported@bt_uk @KevinF1311 This is why I left BT after decades of being a customer. You abused my loyalty.
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Seán (@mylastsatoshi) reported@bt_uk Hello. A customer of yours in Ireland had their internet disconnected yesterday. The reason was down to a missed payment while they were in hospital. Payment was made in full this evening, two hours before your people left the office. All three of your agents were made aware of this individual's mental state. I trust you will retain call recordings from June 7th, 2026, I know I will. Good evening to you and yours.
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Justine Clement (@JustClembo) reported@bt_uk you made my 84yr old parents wait 2wks for an engineer to install WiFi & when he came he told them he couldn’t help & they needed super fast broadband & left. Over the phone you then said ‘there’s none in your area, what a mess we’ve made’ & now it’s another 2wks to wait.
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Michael E (@Michael35427696) reported@bt_uk We have made a complaint, you closed the complaint with matter resolved !! Without telling us how its been resolved ? So we reopened it, and still awaiting an explanation as to how you think it has been resolved ?