BT (British Telecom) outages and service status in Southwell, England
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
Full Outage Map
- BT (British Telecom) generated 0 outage signals in the last 24 hours around Southwell, including 0 direct reports.
- The most common problems reported in this area mention Internet and Phone.
- Internet (83%)
- Phone (17%)
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Southwell, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Southwell, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 17: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 01:20 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Southwell, England
The most recent BT (British Telecom) outage reports came from the following cities: Nottingham, Southwell, and Newark on Trent.
| City | Problem Type | Report Time |
|---|---|---|
 Nottingham
|
Internet | 15 days ago |
|
Nottingham
|
Phone | 18 days ago |
Community Discussion
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BT (British Telecom) Issues Reports Near Southwell, England
Latest outage, problems and issue reports in Southwell and nearby locations:
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Emma Ransome💕 (@EmmaJonesGB) reported from Balderton, England@Richard_Parker @bt_uk Soooo we’ve stayed with BT - Aaron spoke to them in the online chat and they matched the new customer cost so got it for £10 cheaper a month for 24 months yaaaaay!🎉🎉
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Jamie Shaw (@jamie_shaw) reported from Mansfield Woodhouse, EnglandSo it looks as though @bt_uk’s internet went down overnight; how do I claim my BT Plus compensation. 0 Mbps is definitely below the threshold…@BTCare
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Mandy Mellor 🕷 (@mellor824) reported from Nottinghamshire, England@bt_uk email service is not responding - again. Please advise as to the issue and the rectification timescales.
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Ash Green (@a5h_green) reported from Carlton on Trent, England@NorthExpWebzine @bt_uk Told um to jog on and I've stuck with virgin! Terrible customer service
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Sharooby 🌹🇪🇺🌍 (@Lovemebird) reported from Nottinghamshire, England@bt_uk yet another hub delivered to my home to sort out an issue with my broadband that has nothing to do with the hub. We have had countless engineers come to our home to tell us that it is not an issue with our end. Now facing yet another weekend with the service I am paying 1/
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scottbcomedyuk (@scottbcomedyuk) reported from Beeston, England@bt_uk our broadband is appalling. Children homeschooled and parents working from home. We’re on the best package and still can only get 0.8 upload. Having to spend a fortune on data to get by. We don’t want to leave but we feel we have no choice now. We need a proper service.
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Kam Stephens #BLM #WeAreStarfleet (@kam_stephens) reported from Nottinghamshire, England@bt_uk No problems
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Emma Ransome💕 (@EmmaJonesGB) reported from Balderton, England@oflahertyevents @bt_uk Soooo we’ve stayed with BT - Aaron spoke to them in the online chat and they matched the new customer cost so got it for £10 cheaper a month for 24 months yaaaaay!🎉🎉
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Derrick Osaze (@DelBoyOsaze) reported from Nottinghamshire, EnglandI was told by numerous @CityFibre employees and supervisors that a @bt_uk engineer would come to rectify the issue which they identified, on Friday afternoon and no one turned up.
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Fiona Collins (@FionafromYorks) reported from Beeston, England@drchukovsky @SgSuzanneh @pennycarey63 @bt_uk They re-edited. It appears they've changed the word " real" to the word " birth", but still don't think that there any issue in YP contacting first family members alone, unsupported via social media!
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Emma Ransome💕 (@EmmaJonesGB) reported from Balderton, England@kaye09 @bt_uk Soooo we’ve stayed with BT - Aaron spoke to them in the online chat and they matched the new customer cost so got it for £10 cheaper a month for 24 months yaaaaay!🎉🎉
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Trevor Smith (@MrSmithInNotts) reported from Nottinghamshire, England@btsport the BT Sport apps on my iPhone & iPad won’t let me cast to my TV. Is there a problem? Is there anything I can do? Ta
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scottbcomedyuk (@scottbcomedyuk) reported from Beeston, England@bt_uk hello, please can you help. We are on the best package but have appalling upload speeds. Difficult to homeschool and work with. Don’t want to leave you but have no choice. @WeAreOpenreach need to put us on a fibre roll out in this area. We have no options at the moment.
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Emma Ransome💕 (@EmmaJonesGB) reported from Balderton, England@karzc @bt_uk Soooo we’ve stayed with BT - Aaron spoke to them in the online chat and they matched the new customer cost so got it for £10 cheaper a month for 24 months yaaaaay!🎉🎉
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James Keane (@jadk0) reported from Carlton on Trent, England@btsport can you hurry up and get BT on Sky because I’m paying to be 40 seconds behind time casting this bullshit with your below par service
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Josh Hodgetts (@JoshKHodgetts) reported from Carlton on Trent, England. @bt_uk Just found out that the order we placed for internet installation on the 23rd of October has been delayed until the 3rd of Feb. Not what I wanted to wake up to today given my partner and I work from home and currently have a patchy mobile Hotspot. Another complaint time.
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Darren (@DistantEcho67) reported from West Bridgford, EnglandAnyone know how I cancel my @btsport subscription? Calls not answered, chat is too busy, can’t cancel on line. Any ideas??
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Mandy Mellor 🕷 (@mellor824) reported from Nottinghamshire, England@bt_uk Thank you for the update Michaela. These e-mail outages are far too frequent and do not reflect well on BT. I hope the service returns promptly but, if not, would appreciate further updates on progress.
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Sweettweets #ScrapSerco #3.5% (@KavitaOHara) reported from Beeston, England@bt_uk my elderly father’s landline is out of order. He lives alone, is poorly and unable to leave his home. He managed to get an emergency call through on his mobile to the police to tell us
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Dan Westwell 🇬🇧 (@DanWestwell) reported from Mansfield Woodhouse, England@adamsummerton @TheVanaramaNL @btsport Got a bad feeling it will be a 7.45pm kick off.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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nicolas mcmillan (@herbie963) reported@bt_uk People only resort to X when traditional methods of communication show themselves to be totally inadequate. All routes appear to lead to international call centers who do not understand the issues at hand.
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Niraj Shukla (@nshukla86) reported@btbusinesscare Hey BT, Not sure how to reach out. I am unable to access my account on BT app. It authenticates well, means no issues with id/ password etc. But some how apps don't work. Have reinstalled the app but still the same error. My web login is working though! Pls help.
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Alan Swanson (@Haggisguy) reported@bt_uk The first 3 I cannot do because I cannot log into my account online, you don't take international checks, I don't live in the UK so pay machine doesn't work. And your customer service team want to authenticate the account with me, using a uk mobile.
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Dr Pauline Nelson (@DrP_Manc) reported@bt_uk @bt_uk. Still useless. You identified an internal fault and said someone would come today. Nobody came. Rang you AGAIN. Was told that OpenReach came, checked outside and went away. Really? The elderly person is listed as a welfare case. Terrible terrible terrible 👎
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Barbara Starkey (@brassbubs) reported@bt_uk when are you going to fix the BT app? For over a month now we have been unable to log on and access our account. Neither can we do it online. It's beyond a disgrace
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Tom Tolkien (@tomtolkien) reported@bt_uk how do I cancel my BT account?
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Vicky Fraser (@bt_vicky) reported@bt_uk Loyal customer of many years here! Please can you tell me how to get technical email support?! Chatbot offering unhelpful advice and signposting to manuals and no reply on the telephone numbers provided. Ty
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Seán (@mylastsatoshi) reported@bt_uk Hello. A customer of yours in Ireland had their internet disconnected yesterday. The reason was down to a missed payment while they were in hospital. Payment was made in full this evening, two hours before your people left the office. All three of your agents were made aware of this individual's mental state. I trust you will retain call recordings from June 7th, 2026, I know I will. Good evening to you and yours.
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W H A T A W A L L Y ©️ (@whatawallyart) reported@bt_uk broadband is running slow I’m meant to be getting 900mbps called customer service they said they can’t help me as hub looks normal yet I’m only receiving 200mbps on a device so they won’t send an engineer, how is this an acceptable service?
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nicolas mcmillan (@herbie963) reported@bt_uk I did that last Monday. 5 days of a complaint and still nothing . Everything seems sub contacted and nobody takes ownership.