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BT (British Telecom)

BT (British Telecom) outages and service status in Southwell, England

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

Full Outage Map
  • BT (British Telecom) generated 2 outage signals in the last 24 hours around Southwell, including 2 direct reports.
  • The most common problems reported in this area mention Internet, E-mail, and Phone.
  • The most recent signal from this area was received Jun 23, 7:16 PM GMT+1.
  • 73% Internet (73%)
  • 18% E-mail (18%)
  • 9% Phone (9%)

The latest reports from users having issues in Southwell come from postal codes NG25 .

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Southwell, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Southwell, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

June 24: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 09:40 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Southwell, England

The most recent BT (British Telecom) outage reports came from the following cities: Nottingham, Southwell, and Newark on Trent.

CityProblem TypeReport Time
Nottingham Internet 8 hours ago
Nottingham Internet 17 hours ago
Nottingham Internet 6 days ago
Nottingham Phone 12 days ago
Nottingham E-mail 15 days ago
Nottingham Internet 17 days ago

Nearby cities with recent reports

Nottingham

3 recent signals

8 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Southwell, England

Latest outage, problems and issue reports in Southwell and nearby locations:

  • Lovemebird
    Sharooby 🌹🇪🇺🌍 (@Lovemebird) reported from Nottinghamshire, England

    @bt_uk yet another hub delivered to my home to sort out an issue with my broadband that has nothing to do with the hub. We have had countless engineers come to our home to tell us that it is not an issue with our end. Now facing yet another weekend with the service I am paying 1/

  • andytoon30
    andrew anthoney 🍋 (@andytoon30) reported from Mansfield Woodhouse, England

    @btsport is there an option to mute the biased commentary team? Don’t mind the crowd noise but the commentators are shocking! #nufc. However we have been terrible too, everything we worked hard on for nothing

  • EmmaJonesGB
    Emma Ransome💕 (@EmmaJonesGB) reported from Balderton, England

    @Richard_Parker @bt_uk Soooo we’ve stayed with BT - Aaron spoke to them in the online chat and they matched the new customer cost so got it for £10 cheaper a month for 24 months yaaaaay!🎉🎉

  • jadk0
    James Keane (@jadk0) reported from Carlton on Trent, England

    @btsport can you hurry up and get BT on Sky because I’m paying to be 40 seconds behind time casting this bullshit with your below par service

  • mellor824
    Mandy Mellor 🕷 (@mellor824) reported from Nottinghamshire, England

    @bt_uk Thank you for the update Michaela. These e-mail outages are far too frequent and do not reflect well on BT. I hope the service returns promptly but, if not, would appreciate further updates on progress.

  • Biker_Buzz
    BikerBuzz (@Biker_Buzz) reported from Nottinghamshire, England

    If what you're looking for in an ISP is a service that makes data transfer of any kind frustratingly pointless may I recommend @ThreeUK. I can't wait for my contract to end. This message brought to you courtesy of @bt_uk

  • mellor824
    Mandy Mellor 🕷 (@mellor824) reported from Nottinghamshire, England

    @bt_uk email service not responding again. Please advise as to the issue and the rectification timescales.

  • a5h_green
    Ash Green (@a5h_green) reported from Carlton on Trent, England

    @NorthExpWebzine @bt_uk Told um to jog on and I've stuck with virgin! Terrible customer service

  • KavitaOHara
    Sweettweets #ScrapSerco #3.5% (@KavitaOHara) reported from Beeston, England

    @bt_uk my elderly father’s landline is out of order. He lives alone, is poorly and unable to leave his home. He managed to get an emergency call through on his mobile to the police to tell us

  • DelBoyOsaze
    Derrick Osaze (@DelBoyOsaze) reported from Nottinghamshire, England

    I was told by numerous @CityFibre employees and supervisors that a @bt_uk engineer would come to rectify the issue which they identified, on Friday afternoon and no one turned up.

  • EmmaJonesGB
    Emma Ransome💕 (@EmmaJonesGB) reported from Balderton, England

    @oflahertyevents @bt_uk Soooo we’ve stayed with BT - Aaron spoke to them in the online chat and they matched the new customer cost so got it for £10 cheaper a month for 24 months yaaaaay!🎉🎉

  • Lovemebird
    Sharooby 🌹🇪🇺🌍 (@Lovemebird) reported from Nottinghamshire, England

    @bt_uk yet another sent to my home to sort out an issue with my broadband that has nothing to do with the hub. We've had countless engineers come to our home to tell us that it is not an issue our end. Now facing another weekend with a service I am paying for 1/

  • Lovemebird
    Sharooby 🌹🇪🇺🌍 (@Lovemebird) reported from Nottinghamshire, England

    This will be the 7th weekend without it @bt_uk or are you actually going to fix it before then.... 2/2 #nobroadbandfrombt

  • mellor824
    Mandy Mellor 🕷 (@mellor824) reported from Nottinghamshire, England

    @bt_uk email service is not responding - again. Please advise as to the issue and the rectification timescales.

  • scottbcomedyuk
    scottbcomedyuk (@scottbcomedyuk) reported from Beeston, England

    @bt_uk hello, please can you help. We are on the best package but have appalling upload speeds. Difficult to homeschool and work with. Don’t want to leave you but have no choice. @WeAreOpenreach need to put us on a fibre roll out in this area. We have no options at the moment.

  • EmmaJonesGB
    Emma Ransome💕 (@EmmaJonesGB) reported from Balderton, England

    @Thomas_o_martin @bt_uk Ah thanks Tom but we’ve stayed with BT - Aaron spoke to them in the online chat and they matched the new customer cost so got it for £10 cheaper a month for 24 months yaaaaay!🎉🎉

  • EmmaJonesGB
    Emma Ransome💕 (@EmmaJonesGB) reported from Balderton, England

    @bt_uk helllooo is there a way of getting a new router from you at all? Mines over 5yrs old now and seems to be having connection issues causing the wifi to drop in and out all the time or the Chrome-cast / Google Nest not be able to detect certain things?

  • scottbcomedyuk
    scottbcomedyuk (@scottbcomedyuk) reported from Beeston, England

    @bt_uk our broadband is appalling. Children homeschooled and parents working from home. We’re on the best package and still can only get 0.8 upload. Having to spend a fortune on data to get by. We don’t want to leave but we feel we have no choice now. We need a proper service.

  • MrSmithInNotts
    Trevor Smith (@MrSmithInNotts) reported from Nottinghamshire, England

    @btsport the BT Sport apps on my iPhone & iPad won’t let me cast to my TV. Is there a problem? Is there anything I can do? Ta

  • DanWestwell
    Dan Westwell 🇬🇧 (@DanWestwell) reported from Mansfield Woodhouse, England

    @adamsummerton @TheVanaramaNL @btsport Got a bad feeling it will be a 7.45pm kick off.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • wearesiam
    "Lady" Harwell because my butcher said I talk posh (@wearesiam) reported

    @bt_uk not a word from you re no email service Appalling service!!!

  • eastwap
    Amanda Eastwood (@eastwap) reported

    @bt_uk As previously stated, I will never call BT again. Absolutely appalling services provided whenever I have called them.

  • eastwap
    Amanda Eastwood (@eastwap) reported

    @bt_uk Please read complaints: C10001233999-1 and C10002182447. Aswell, the apparent complaints officer, had not investigated the complaint. Just wanted it closed. Then to top of off, when I ask to cancel the service - I get an email to say they are sorry for my loss! Nobody died !!!!

  • MCarvill180
    M.C. (@MCarvill180) reported

    @bt_uk absolutely ridiculous service. My extender wouldn't connect, customer service replaced it with another identical extender, wouldn't connect, customer service then said they were completely wrong extenders and they would send proper extender, guess what ..

  • simboman
    Simboman 🇬🇧 🇺🇦 (@simboman) reported

    @bt_uk @MickCondon ******, someone in BT's PR Team are having a bad day.

  • DBDclothing
    DBD (@DBDclothing) reported

    @bt_uk I am at my wits end with your stupid service. I’ve been without email for 48 hours and you’re just sending me in circles, even when I speak to your people. Do you have a human being that actually knows how your business works?

  • me_not_animal
    🐧 Me Might be Animal! 🐧 (@me_not_animal) reported

    Big shout out to @bt_uk who have upgraded a 91 years olds phone to a new digital line 2 weeks ago and the phones and broadband haven’t worked since! Sent 1 engineer to as it must be a problem with the setup in the house, he confirmed it was a line fault. Had 2 more appointments

  • nwwilson
    Norman Wilson (@nwwilson) reported

    @bt_uk Thank you for that wonderful advice. I'm onto 150 as your message arrived. On hold for the past 1 hour and 2 minutes. Outstanding customer service 👏👏

  • PamMedlock
    Pam Medlock (@PamMedlock) reported

    @bt_uk It won’t! I have spoken to at least 6 different people for hours to sort the problem. I was told to buy a new phone which I was assured BT would pay for if it didn’t fix the problem. It didn’t and you won’t pay. 😫

  • Michael35427696
    Michael E (@Michael35427696) reported

    @bt_uk We have made a complaint, you closed the complaint with matter resolved !! Without telling us how its been resolved ? So we reopened it, and still awaiting an explanation as to how you think it has been resolved ?