BT (British Telecom) Outage Report in Sonning, Wokingham, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Sonning, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Sonning and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (57%)
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Wi-fi (14%)
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E-mail (13%)
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Phone (8%)
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Total Blackout (5%)
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TV (2%)
Live Outage Map Near Sonning, Wokingham, England
The most recent BT (British Telecom) outage reports came from the following cities: High Wycombe, Reading, Beaconsfield, Bracknell, Henley on Thames, Maidenhead, Wokingham, Ascot, Sandhurst and Bourne End.
| City | Problem Type | Report Time |
|---|---|---|
 High Wycombe |
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| Reading |
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| Reading |
Internet | |
| Reading |
Internet | |
| Reading |
Total Blackout | |
| Reading |
Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Sonning, England
Latest outage, problems and issue reports in Sonning and nearby locations:
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floralclaire
(@floralclaire) reported
from
Bracknell, England
@bt_uk What a joke! My parents live in Abbotts Ann. They have been without phone and internet 2 WEEKS after roadworks. Who was responsible. Who can fix it? They are desperate now. @OpenreachHelp and @bt_uk and contractors haven’t fixed it. A disgrace! They are in 80s
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Jonathan Richards
(@JR_1871) reported
from
Reading, England
Just lost my @bt_uk broadband - and they are saying it could be days before it’s repaired. I work from home. Disgraceful service. If I was days late with my payment they’d be all over me. If you’re with BT be warned. Apparently it’s due to us being in the ‘run up to Christmas’?
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Chris Green
(@chrisgreen) reported
from
High Wycombe, England
The exchange in Beaconsfield has just fallen over, landlines and broadband down. Anyone from @btbusinesscare online who can get someone on the case. Has taken out most of the businesses in the area including their card processing capabilities? Thanks. #bthelp @OpenreachHelp
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⌬Nessa Carson
(@SuperScienceGrl) reported
from
Bracknell, England
@bt_uk Hello! I'm a bit concerned that you guys couldn't see a fault on my line any more a couple of days ago, as I've an engineer coming. It really is slow, but it won't even let me do BT speed test bcs a fault is reported. Can I check whether you think there's still a fault? :)
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Pinners
(@pinners888) reported
from
Wokingham, England
@btsport what’s going on. Why can’t I watch PSG game yet have to listen to pundits banging on about the Chelsea performance. WTF!
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floralclaire
(@floralclaire) reported
from
Bracknell, England
@bt_uk please help my 80+ year old parents. Without phone or internet for 2 weeks since fibre works broke line. No one can/is fixing. They are desperate. Mobile only works in garden! Dunkirt Lane, Abbotts Ann. Please help!
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Khurram Qayam
(@kqbrain) reported
from
Reading, England
Another day of bad experience with @virginmedia broadband service in RG6 area. Buffering on streaming service, no video calls possible on Skype and WhatsApp. Seriously thinking of switching to @bt_uk
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Highlowmilo
(@Highlowmilo1) reported
from
Reading, England
@bt_uk Except for Mother in Law. 90 with dementia emergency careline reliant. Phone vital to contact family. Cut off as bill not paid due to error. No communication of any sort before this action taken. Good job nothing really bad happened.!!. Come on BT sort you act out.
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⌬Nessa Carson
(@SuperScienceGrl) reported
from
Bracknell, England
@bt_uk A fix has already been run! I would like to claim for these historical issues separately to trying to fix any persisting ones. Otherwise I'm thinking I might not ever be compensated :) fix already done!
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John Edwards
(@jwedwards1) reported
from
Marlow Bottom, England
@bt_uk Any idea when this Broadband outage will be fixed? It’s been over 24 hours now #Marlow
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Dave Hampton (Standing as Earth) 🌍
(@carboncoach) reported
from
Marlow Bottom, England
Dear @bt_uk Our mum is 94 yrs old in 2 weeks and relies on her landline phone Her service failed Oct23 Engineer said old handset needed replacing… mm? We chose BT to order a new one. But ‘tween you and @RoyalMail - it has not been delivered yet Can u help? @SueAuthor knows
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⌬Nessa Carson
(@SuperScienceGrl) reported
from
Bracknell, England
@bt_uk Hello! 👋 Apologies this may be a silly query, but I did the auto-fault reporting thing 2 days ago, and it kept alternating between saying it was ok and saying it wasn't, so I just want to check that the slow broadband connection actually did get reported properly? Thanks!
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Rob Percy
(@RobPercyPhoto) reported
from
High Wycombe, England
@John_McKee @bt_uk Hi John did you get anywhere with @bt_uk ? I’ve got exactly the same issue no activation until April but sold #hybridconnect as a short term fix before activation. But now I’m staring at a white light and blue signal bars.
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Sharon Ducker (was Kuhl)
(@Sharonkuhl) reported
from
Yateley, England
@bt_uk HELLO AGAIN JUST AN UPDATE WITH MY MOTHERS ON-GOING PHONE ISSUE (& YES I AM SHOUTING) her phone was due to be connected in OCTOBER 2019-various errors by YOU means even after an engineer visit yesterday we are no further forward. MY MUM IS 77 & NEEDS HER HOME PHONE #POOR
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Beth Willard
(@BethcWillard) reported
from
Reading, England
@_hypocaust Having the same issue with @btsport No coverage even though scheduled 😠
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karl matthews
(@karlos437) reported
from
Marlow Bottom, England
Volume on #btsport3 is **** sort it out @bt_uk #Everton #leeds
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Sharon Perry Art
(@shaz_perry) reported
from
Reading, England
@bt_uk engineer booked for this morning between 8 and 1 to fix slow connection yet hasn't shown up.
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Sharon Ducker (was Kuhl)
(@Sharonkuhl) reported
from
Yateley, England
@bt_uk I am amazed that you are still in business, your appalling customer service leaving my parents with no home phone, broadband that is not great, missed engineer appointments and on the wrong tariff and this is on going since OCTOBER, & she still pays u #eldery #vunerable
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⌬Nessa Carson
(@SuperScienceGrl) reported
from
Bracknell, England
@bt_uk Hello! I've had a problem: for a year (between first 2 speed tests), my broadband speed was much lower than advertised. I just did another: ok but still seems lower? An engineer confirmed & said I should claim money back for the year & ongoing if still happening.
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floralclaire
(@floralclaire) reported
from
Bracknell, England
@bt_uk My parents live in Abbotts Ann. They have been without phone and internet 2 WEEKS after roadworks. Who was responsible. Who can fix it? They are desperate now. @OpenreachHelp and @bt_uk haven’t fixed it. A disgrace!
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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David Bell
(@CaravanNut) reported
@rob3047 @bt_uk We’re quite lucky in that our small pocket of suburbia was identified as being a bit of a black spot distance-wise from the nearest exchange (1.6miles) so they offered fibre to the premises (FTTP) as part of an upgrade locally to combat crap “regular fibre” speeds.
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Laura Chamberlain
(@LadyChamberpot) reported
@bt_uk Fab. What do you mean by "updated the complaint note"? Will anything happen?
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Daisy デイジー 🌼🏴
(@llygad_y_nos) reported
@AaronLaw92 @bt_uk @WeAreOpenreach Distressing is the word. I'm not angry just deeply upset that they won't even treat us like people, won't bother explaining, just telling us "sorry, try again" as if I don't have anything better to do with my life than sit by the door waiting for nobody to turn up
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cerys 🌙🏴🍻
(@cerysxedwards) reported
@thfcaIfie @bt_uk yes omg mines been so bad lately
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Stuart Lonergan
(@ThatBlokePotter) reported
@bt_uk please help. how do I download @itvhub on my youview box? I'm connected via ethernet as I cannot pick up freeview
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ExTory Voter Coz I believe in Democracy
(@The_UK_NeedsYou) reported
@TalkTalk THERE IS NO POINT, I spoke to you yesterday & according to you I'm supposed to be getting a call from the CEOs team re my complaint, but so far NO CALL , but I'm not surprised as this is normal not to call the customers, Its time to change to @bt_uk
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alfie
(@thfcaIfie) reported
.@bt_uk FIX YOUR INTERNETTTTT
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Terry
(@MonkeyTelboy) reported
@OpenreachHelp Hi David, I think @bt_uk have now put in a call to cease their service, which will mean another 24 hours, I believe, without Internet...
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Andy
(@BuseAndy) reported
@bt_uk That’s a joke, never turned up for an appointment. Still heard nothing. Installed the unit myself and it is worse than I had before. Can not even watch TV on a kindle! Thanks BT👎
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Paul Stocks
(@Paul_Stocks_IFA) reported
@bt_uk hi, I wonder if you can help. My elderly parents have just moved house and last week ordered BB, phone and TV. Service went live yesterday but they've received no equipment. Royal Mail website suggest you dispatched it last Monday but no more details. Thx