BT (British Telecom) Outage Report in Henley on Thames, Oxfordshire, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Henley on Thames, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Henley on Thames and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Henley on Thames, Oxfordshire, England
The most recent BT (British Telecom) outage reports came from the following cities: Beaconsfield, High Wycombe, Reading, Maidenhead, Marlow and Bracknell.
| City | Problem Type | Report Time |
|---|---|---|
 Beaconsfield |
Internet | |
| High Wycombe |
Phone | |
| Reading |
Internet | |
| Reading |
Internet | |
| Maidenhead |
Wi-fi | |
| Reading |
Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Henley on Thames, England
Latest outage, problems and issue reports in Henley on Thames and nearby locations:
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Highlowmilo
(@Highlowmilo1) reported
from
Reading, England
@bt_uk Except for Mother in Law. 90 with dementia emergency careline reliant. Phone vital to contact family. Cut off as bill not paid due to error. No communication of any sort before this action taken. Good job nothing really bad happened.!!. Come on BT sort you act out.
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floralclaire
(@floralclaire) reported
from
Bracknell, England
@bt_uk My parents live in Abbotts Ann. They have been without phone and internet 2 WEEKS after roadworks. Who was responsible. Who can fix it? They are desperate now. @OpenreachHelp and @bt_uk haven’t fixed it. A disgrace!
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Chris Green
(@chrisgreen) reported
from
High Wycombe, England
The exchange in Beaconsfield has just fallen over, landlines and broadband down. Anyone from @btbusinesscare online who can get someone on the case. Has taken out most of the businesses in the area including their card processing capabilities? Thanks. #bthelp @OpenreachHelp
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⌬Nessa Carson
(@SuperScienceGrl) reported
from
Bracknell, England
@bt_uk A fix has already been run! I would like to claim for these historical issues separately to trying to fix any persisting ones. Otherwise I'm thinking I might not ever be compensated :) fix already done!
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John Edwards
(@jwedwards1) reported
from
Marlow Bottom, England
@bt_uk Any idea when this Broadband outage will be fixed? It’s been over 24 hours now #Marlow
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Whisk(e)y Chap 🏴🥃🇺🇦
(@whiskeychap) reported
from
Lacey Green, England
@shot_stone @uk_whisky @bt_uk I used it for that too, no issues?
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Khurram Qayam
(@kqbrain) reported
from
Reading, England
Another day of bad experience with @virginmedia broadband service in RG6 area. Buffering on streaming service, no video calls possible on Skype and WhatsApp. Seriously thinking of switching to @bt_uk
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karl matthews
(@karlos437) reported
from
Marlow Bottom, England
Volume on #btsport3 is **** sort it out @bt_uk #Everton #leeds
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Jonathan Richards
(@JR_1871) reported
from
Reading, England
Just lost my @bt_uk broadband - and they are saying it could be days before it’s repaired. I work from home. Disgraceful service. If I was days late with my payment they’d be all over me. If you’re with BT be warned. Apparently it’s due to us being in the ‘run up to Christmas’?
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Beth Willard
(@BethcWillard) reported
from
Reading, England
@_hypocaust Having the same issue with @btsport No coverage even though scheduled 😠
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Rob Percy
(@RobPercyPhoto) reported
from
High Wycombe, England
@John_McKee @bt_uk Hi John did you get anywhere with @bt_uk ? I’ve got exactly the same issue no activation until April but sold #hybridconnect as a short term fix before activation. But now I’m staring at a white light and blue signal bars.
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floralclaire
(@floralclaire) reported
from
Bracknell, England
@bt_uk What a joke! My parents live in Abbotts Ann. They have been without phone and internet 2 WEEKS after roadworks. Who was responsible. Who can fix it? They are desperate now. @OpenreachHelp and @bt_uk and contractors haven’t fixed it. A disgrace! They are in 80s
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floralclaire
(@floralclaire) reported
from
Bracknell, England
@bt_uk please help my 80+ year old parents. Without phone or internet for 2 weeks since fibre works broke line. No one can/is fixing. They are desperate. Mobile only works in garden! Dunkirt Lane, Abbotts Ann. Please help!
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⌬Nessa Carson
(@SuperScienceGrl) reported
from
Bracknell, England
@bt_uk Hello! I'm a bit concerned that you guys couldn't see a fault on my line any more a couple of days ago, as I've an engineer coming. It really is slow, but it won't even let me do BT speed test bcs a fault is reported. Can I check whether you think there's still a fault? :)
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⌬Nessa Carson
(@SuperScienceGrl) reported
from
Bracknell, England
@bt_uk Hello! I've had a problem: for a year (between first 2 speed tests), my broadband speed was much lower than advertised. I just did another: ok but still seems lower? An engineer confirmed & said I should claim money back for the year & ongoing if still happening.
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⌬Nessa Carson
(@SuperScienceGrl) reported
from
Bracknell, England
@bt_uk Hello! 👋 Apologies this may be a silly query, but I did the auto-fault reporting thing 2 days ago, and it kept alternating between saying it was ok and saying it wasn't, so I just want to check that the slow broadband connection actually did get reported properly? Thanks!
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Ian Reynolds
(@pumps1000) reported
from
Reading, England
@bt_uk The issue is that you charge customers for a service. A service which allows scammers access to your system. I would have been happy to give up the line for a token gesture. You try blocking 80 calls an hour!
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Sharon Perry Art
(@shaz_perry) reported
from
Reading, England
@bt_uk engineer booked for this morning between 8 and 1 to fix slow connection yet hasn't shown up.
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Dave Hampton (Standing as Earth) 🌍
(@carboncoach) reported
from
Marlow Bottom, England
Dear @bt_uk Our mum is 94 yrs old in 2 weeks and relies on her landline phone Her service failed Oct23 Engineer said old handset needed replacing… mm? We chose BT to order a new one. But ‘tween you and @RoyalMail - it has not been delivered yet Can u help? @SueAuthor knows
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Pinners
(@pinners888) reported
from
Wokingham, England
@btsport what’s going on. Why can’t I watch PSG game yet have to listen to pundits banging on about the Chelsea performance. WTF!
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Cornish Blue
(@1cornishblue) reported
@bloomooner And we are expected to listen to ***** like that on @btsport It’s why football punditry is so bad. All have their own agenda
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Ben Coleman
(@BenCodeGeek) reported
@liamfoneill @bt_uk @OpenreachHelp Right! Openreach seem to give both BT and end customers the run around, basically doing whatever they want with no regard to the impact to customer
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Jack
(@VillaFan001) reported
@bt_uk Just a quick message to say I find it quite poor that BT were very quick to contact me to say that my bill is going up by 14.4% (!) but have given no info whatever on what the widely-reported merger/rebrand of the sports offering means for me as a subscriber. Priorities?
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April Edwards
(@TheAprilEdwards) reported
@BenCodeGeek @bt_uk Not to brag, but @virginmedia have been a bazillion times better. I've had some customer service issues with them, but getting going and ongoing service is 10x better than BT. I'm happy I have a choice.
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Ben Coleman
(@BenCodeGeek) reported
Ordered upgraded full fibre broadband back in December, a ******* epic saga ensues of course. The latest being told by @bt_uk they can't can fix their cable duct running to my house until APRIL. Five months to carry out a simple upgrade
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Peter Stuyvesant
(@EatTom01) reported
@DJJ246 @bt_uk They’re shitbags them mate. They sent us a tv box cos the sports app wouldn’t work. Then Extended the contract for another 18 months without telling us. Had us paying £90 for the top internet they couldn’t meet and said it was our fault. Virgin can. **** them off as soon as
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Steve Beadle
(@Steven_D_Beadle) reported
Comedy gold. @skytv congratulated me for being a platinum customer but then told me that a brand new customer would get a better deal. @bt_uk to the rescue!
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Tor
(@Tor2675) reported
@bt_uk 16 days and counting with no internet/ broadband or landline. Denise in Doncaster, Mitchell in Cardiff and Sean from Ireland #useless. Jordan the engineer, who said he would be back and was never seen again.#lies. We need a hoist. We need an engineer NoW
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Lalit Nainawat
(@LalitNainawat2) reported
@bt_uk this has been very frustrating as everyone is going through difficult times and nobody told me at the time of buying that there is a discount and it’ll end in 5 months and that my total bill is £54.99. I can’t pay this and I’ve not received any comms for it. Need help
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Lalit Nainawat
(@LalitNainawat2) reported
@bt_uk I’ve a BT full Fibre broadband and I was told when I bought the broadband services that the total charges for the package will be £27.49 and it’ll be a contract for 24 months. Suddenly on 22-Feb-23 there is a bill of £54.99. I can’t pay that much money. Please help