BT (British Telecom)

BT (British Telecom) Outage Report in Henley on Thames, Oxfordshire, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Henley on Thames, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Henley on Thames and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Henley on Thames, Oxfordshire, England 12/01/2025 06:30

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (4%)

    Phone (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Henley on Thames, Oxfordshire, England

The most recent BT (British Telecom) outage reports came from the following cities: Reading, High Wycombe, Marlow, Beaconsfield, Maidenhead, Bracknell, Warfield and Henley on Thames.

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City Problem Type Report Time
United KingdomReading Internet
United KingdomHigh Wycombe Internet
United KingdomMarlow E-mail
United KingdomReading Internet
United KingdomReading Internet
United KingdomReading Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Henley on Thames, England

Latest outage, problems and issue reports in Henley on Thames and nearby locations:

  • OutdoorDaveGB David Bruton (@OutdoorDaveGB) reported from Reading, England

    @PhelanHill @bt_uk @virginmedia If it works it's brilliant but if it doesn't @virginmedia 's Customer Service is woeful in my experience (and @GBRChris_A 's) Currently even with all the people working at home it is good @ 200 Mbps !

  • PF_BootCamp James Parker (@PF_BootCamp) reported from Reading, England

    @bt_uk @KeoghanB @btsport Too late i was forced to watch a crap re run on YouTube today... obviously knowing the result. Absolutely zero help after many hours repeating my self on chat support, here and email. There is clearly a problem and nothing was done. I’ve screen shot convos to take this higher

  • Gary4W Gary (@Gary4W) reported from Wokingham, England

    I hope #Lloris hasn’t broken anything, especially his elbow. Speaking from experience, 18 months later mine still not right ! #Brighton #Tottenham @btsport

  • DoughnutDoney Doughnut Doney (@DoughnutDoney) reported from Benson, England

    @bt_uk Want to try a new router please so I know if thats the problem or not, thanks

  • HenleyPhotos Henley-on-Thames (@HenleyPhotos) reported from Henley-on-Thames, England

    @UglyBear_ @bt_uk @skytv @btsport @BBCNews @SkyNews All rubbish, if our gas and electric and water run on the same service there would be uproar as it supposed to be the fourth utility service!!

  • _gavinjones Gavin Jones (@_gavinjones) reported from High Wycombe, England

    @bt_uk 2/2 My security cameras are down, my kids can’t do their homework, very dissatisfied

  • rgcarr1 Rob Carr (@rgcarr1) reported from Woodley, England

    @bt_uk exceptional customer service as usual. 7 days we’ve been trying to talk to you about our home move. 7 days you have hung up on us. Newsflash, you run a telephone service. Do let me know if you want me to come and show you how to use the telephone #btinternet #bttv

  • bft9 Bren (@bft9) reported from Reading, England

    @TheVanaramaNL @btsport Nobel never punished them the crap referee did

  • FuzzEVisuals 𝕋𝕠𝕞 𝔾𝕣𝕚𝕗𝕗𝕚𝕥𝕙𝕤 (@FuzzEVisuals) reported from Wokingham, England

    I thought VAR was suppose to clear up these bad decisions. Obviously not. All officials have been absolutely terrible! #NAPLIV @btsportfootball @btsport

  • EddieEdwards16 Daniel Edwards (@EddieEdwards16) reported from Bracknell, England

    Good work @btsport if ever you were going to have technical issues, save them for w penalty shoot out in a cup final 🙈

  • _gavinjones Gavin Jones (@_gavinjones) reported from High Wycombe, England

    @bt_uk 1/2 didn’t get a call but a text instead, now due to be fixed on the 7th February. Not only is my phone line down so is the broadband

  • Hunsy1969 Paul Hunsdon (@Hunsy1969) reported from Wokingham, England

    @clairesn13 @ncustisTheSun @btsport @SkySports No problem Claire. 😃

  • DBananaman42 Dark-Knight-Bananaman42 (@DBananaman42) reported from Sunningdale, England

    @ChadSpeedfight2 @jerryzukowski @btsportmotogp @MotoGP @lorenzo99 @26_DaniPedrosa @Official_CS27 @ValeYellow46 @btsport Moro 2 and MotoGP bikes are totally different. Many move up only to be frustrated. Rossi is not hogging a ride. He deserves the place. He will finish 6 or 7 in the championship this year. His worst finish for years and years on the slowest factory bike in the paddock.

  • andyrow andyrow (@andyrow) reported from Hazlemere, England

    Our phone was fixed by @bt_uk and now we cannot access broadband from our smart hub or see internet tv, netflix, on demand etc. which we use all the time We never really use the landline phone! Great swap., thanks @bt_uk

  • Tsar_Nicholas Nicholas Mazzei (@Tsar_Nicholas) reported from Wokingham, England

    100% with Gary Neville on this and I find it weird @SkySports @SkySportsPL needs to say this isn’t their view. You’re the broadcaster FFS; take a principled stand. You and @bt_uk have the power to force premier league to address the issues. Don’t be cowards.

  • JohnGubba John Gubba (@JohnGubba) reported from Marlow Bottom, England

    @btsport the uefa feed of this match is really poor. Where are the replays? @EuropaLeague #MUNCOP

  • JohnGubba John Gubba (@JohnGubba) reported from Marlow Bottom, England

    @bt_uk after 28 years I’ve had to leave #BT for business because of your poor service. Now I’m looking at transfering my personal BT account. Unless you deal with my complaints and do something you have lost another customer

  • DoughnutDoney Doughnut Doney (@DoughnutDoney) reported from Benson, England

    @bt_uk Want to try a new router plz so I know if thats the problem or not. Thank you

  • karlos437 karl matthews (@karlos437) reported from Marlow Bottom, England

    @bt_uk major issues again in the SL7 area with #broadband #help been terrible for ever

  • parentsnetindia Parentsnet.in (@parentsnetindia) reported from Wokingham, England

    @bt_uk no engineer even assigned to the complaint. Huge loss, cannot see patients, cannot get phone calls, cannot take payments. BT is a disgrace

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • BaffoMoretti Brjann diCrafforto (@BaffoMoretti) reported

    @bt_uk On various holds, short convos, transfers to another, then cuts off. What are opening hrs? More quickly, could an issue be sorted via few DM's? Long story shortened. I rang in Feb to address a mobile issue. Return to BT TV dangled as I was paying for sport & NFlx. Probs

  • BrimmellDen Den Brimmell 🇺🇦💙 The NHS (@BrimmellDen) reported

    @bt_uk Nope,that was a waste of time. Even though one of the BT engineers working in the street said all the street was affected,it shows there are no issues & yet there’s still no internet or phone.

  • itsasarefecht Moag KPSS (@itsasarefecht) reported

    @bt_uk I called and logged a complaint. Leaving my name and contact details. These were ignored, you called and spoke with my husband and agreed that the call could be closed (changing the complaint to his name). We are not living in the 1950s, I speak for myself.

  • Alexmoore0502 Alex Hill (@Alexmoore0502) reported

    @bt_uk hey please can you help me? Ordered a wifi booster for £9.99… it’s never arrived… don’t really want to sit on hold for ages so if you could help that would be amazing! Thanks 🙌🏻

  • richardajwilson spursmanrich (@richardajwilson) reported

    After my elderly parents (85 & 91) being without their @virginmedia phone line with absolutely no support at all, it’s now good. Thank you @bt_uk for such a speedy and professional installation. 👋🏼 @virginmedia , you are useless.

  • dr_phil_ok Phil (@dr_phil_ok) reported

    @btbusinesscare Several hours have passed and not online yet. You cut me off in error and yet it takes 24 hours to re-instate. No one works past 6pm it seems. Business class prices. Not buisnes class service.

  • CarysKaiser Carys Kaiser (@CarysKaiser) reported

    In this most sad time 🌏had to resort to twitter to get a customer service issue with @bt_uk perhaps noticed perhaps not. I know so much more going on in the world. Now feel blurgh as in many ways small stuff

  • daniel130491253 daniel-14 (@daniel130491253) reported

    Banned again on siege because @bt_uk is the biggest bag of ****, constantly ******* disconnecting. It took them a week and a half to fix a ******* cable, customer service is ran by a bunch of brain dead ***** who don’t even answer the phone.

  • Chris66092274 Christophe (@Chris66092274) reported

    Hi @bt_uk Found out today that my parents, both in their late 70’s have been sold a ‘Premium’ broadband package at the cost of over £90 per month which in no way matches their needs and that they are now tied in for 2 years. Please can you help resolve this ?

  • DJMorganYORKS David Morgan (@DJMorganYORKS) reported

    @bt_uk I'm a legacy customer with EE. I wanted to highlight the fact that BT owns EE and therefore should be giving customers a better deal but that doesn't seem to be the case