BT (British Telecom) outages and service status in Henley on Thames, England

Problems in the last 24 hours in Henley on Thames, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Henley on Thames, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Henley on Thames, England

The most recent BT (British Telecom) outage reports came from the following cities: Reading, Maidenhead, Warfield, Ascot, Henley on Thames, Bracknell, High Wycombe, Wokingham, Windlesham, Wallingford, and Beaconsfield.

City	Problem Type	Report Time
Reading	Internet	8 hours ago
Reading	Total Blackout	9 hours ago
Reading	Internet	23 hours ago
Maidenhead	Internet	2 days ago
Reading	Internet	3 days ago
Warfield	Internet	10 days ago

Nearby cities with recent reports

Community Discussion

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BT (British Telecom) Issues Reports Near Henley on Thames, England

Latest outage, problems and issue reports in Henley on Thames and nearby locations:

• 
  floralclaire (@floralclaire) reported 5 minutes ago from Bracknell, England

  @bt_uk What a joke! My parents live in Abbotts Ann. They have been without phone and internet 2 WEEKS after roadworks. Who was responsible. Who can fix it? They are desperate now. @OpenreachHelp and @bt_uk and contractors haven’t fixed it. A disgrace! They are in 80s

• 
  floralclaire (@floralclaire) reported 11 minutes ago from Bracknell, England

  @bt_uk My parents live in Abbotts Ann. They have been without phone and internet 2 WEEKS after roadworks. Who was responsible. Who can fix it? They are desperate now. @OpenreachHelp and @bt_uk haven’t fixed it. A disgrace!

• 
  John Gubba (@JohnGubba) reported 12 minutes ago from Marlow Bottom, England

  @btsport the uefa feed of this match is really poor. Where are the replays? @EuropaLeague #MUNCOP

• 
  Prattle (@Prattle16) reported 23 minutes ago from Woodley, England

  @btsportmotogp @btsport do@you realise the level of disappointment & frustration you’ve introduced to my household this weekend by totally c***ing up the coverage? Worst part as I understand it - my husband can no longer record everything he wants to see as it’s on red button 😩

• 
  ⌬Nessa Carson (@SuperScienceGrl) reported 26 minutes ago from Bracknell, England

  @bt_uk Hello! I'm a bit concerned that you guys couldn't see a fault on my line any more a couple of days ago, as I've an engineer coming. It really is slow, but it won't even let me do BT speed test bcs a fault is reported. Can I check whether you think there's still a fault? :)

• 
  Ian Reynolds (@pumps1000) reported 26 minutes ago from Reading, England

  @bt_uk The issue is that you charge customers for a service. A service which allows scammers access to your system. I would have been happy to give up the line for a token gesture. You try blocking 80 calls an hour!

• 
  ⌬Nessa Carson (@SuperScienceGrl) reported 26 minutes ago from Bracknell, England

  @bt_uk Hello! I've had a problem: for a year (between first 2 speed tests), my broadband speed was much lower than advertised. I just did another: ok but still seems lower? An engineer confirmed & said I should claim money back for the year & ongoing if still happening.

• 
  Jonathan Richards (@JR_1871) reported 27 minutes ago from Reading, England

  Just lost my @bt_uk broadband - and they are saying it could be days before it’s repaired. I work from home. Disgraceful service. If I was days late with my payment they’d be all over me. If you’re with BT be warned. Apparently it’s due to us being in the ‘run up to Christmas’?

• 
  andyrow (@andyrow) reported 30 minutes ago from Hazlemere, England

  Our phone was fixed by @bt_uk and now we cannot access broadband from our smart hub or see internet tv, netflix, on demand etc. which we use all the time We never really use the landline phone! Great swap., thanks @bt_uk

• 
  karl matthews (@karlos437) reported 32 minutes ago from Marlow Bottom, England

  @bt_uk major issues again in the SL7 area with #broadband #help been terrible for ever

• 
  𝕋𝕠𝕞 𝔾𝕣𝕚𝕗𝕗𝕚𝕥𝕙𝕤 (@FuzzEVisuals) reported 33 minutes ago from Wokingham, England

  I thought VAR was suppose to clear up these bad decisions. Obviously not. All officials have been absolutely terrible! #NAPLIV @btsportfootball @btsport

• 
  John Edwards (@jwedwards1) reported 33 minutes ago from Marlow Bottom, England

  @bt_uk Any idea when this Broadband outage will be fixed? It’s been over 24 hours now #Marlow

• 
  Dave Hampton (Standing as Earth) 🌍 (@carboncoach) reported 35 minutes ago from Marlow Bottom, England

  Dear @bt_uk Our mum is 94 yrs old in 2 weeks and relies on her landline phone Her service failed Oct23 Engineer said old handset needed replacing… mm? We chose BT to order a new one. But ‘tween you and @RoyalMail - it has not been delivered yet Can u help? @SueAuthor knows

• 
  Paul Hunsdon (@Hunsy1969) reported 45 minutes ago from Wokingham, England

  @clairesn13 @ncustisTheSun @btsport @SkySports No problem Claire. 😃

• 
  John Allen 🇬🇧🇿🇼 (@Cranstead) reported 48 minutes ago from Wokingham, England

  NU v CFC BTSport- terrible commentary as per usual. The secret is to keep it simple and not continually talk bollocks....

• 
  Gerry Murray (@gerryjmurray) reported 49 minutes ago from Beaconsfield, England

  @bt_uk No - your website said there’s a fault that needs an engineer. Your support person wouldn’t book it unless I agreed to pay £85 for a call out to fix your broadband which is at 1/5th the speed it should be. I refused and have ordered sky and will be cancelling BT this evening

• 
  David Bruton (@OutdoorDaveGB) reported 50 minutes ago from Reading, England

  @PhelanHill @bt_uk @virginmedia If it works it's brilliant but if it doesn't @virginmedia 's Customer Service is woeful in my experience (and @GBRChris_A 's) Currently even with all the people working at home it is good @ 200 Mbps !

• 
  Cllr Helen Taylor (@CllrHelenTaylor) reported 52 minutes ago from Maidenhead, England

  @bt_uk yet another epic fail. 34 minute call, transferred 3 times to the incorrect department, then cut off by the correct department dead on 9pm (home time) and you wonder why we want to cancel? 🤔

• 
  Sharon Perry Art (@shaz_perry) reported 57 minutes ago from Reading, England

  @bt_uk engineer booked for this morning between 8 and 1 to fix slow connection yet hasn't shown up.

• 
  Daniel Edwards (@EddieEdwards16) reported 58 minutes ago from Bracknell, England

  Good work @btsport if ever you were going to have technical issues, save them for w penalty shoot out in a cup final 🙈

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Peter Old (@HamPeasyStottie) reported 6 minutes ago

  @bt_uk I have phoned twice but the issue is still unresolved. I still can't log in

• 
  Simon Mitchell (@SimonMitch1956) reported 7 minutes ago

  @bt_uk @herbie963 Call them and chat online is a joke. I put a complaint in and they’ve just dismissed it out of hand and closed the case without even talking to me !

• 
  Nikki (@Nikki_Lou1922) reported 7 minutes ago

  @bt_uk We didn’t receive a bill! Direct debit was set up yet you never took any payments just discounted my services and added a late payment fee! Your error not mine! Yes it’s only £7.50 but it’s £7.50 that shouldn’t have been added to the bill!

• 
  Witold Chojnowski (@Boytjie8) reported 9 minutes ago

  @BTCare hello, i am abroad in travelling In Croatia atm. Bt randomly disabled my email.having spent three hours with your messaging team it is still, not working. What do I do? I would like to speak to someone on a phone

• 
  david bootle (@dbootsy) reported 9 minutes ago

  @bt_uk I was due a call back yesterday they never got back to me. Can you ensure somebody gives me a call back today? Please? DM me if easier.

• 
  Kevin Chubb (@swanseagas) reported 10 minutes ago

  @bt_uk It’s working again this morning. Hooray. But your “cancel my appointment” element of MyBT is not. Swings and roundabouts.

• 
  Niraj Shukla (@nshukla86) reported 11 minutes ago

  @btbusinesscare Hey BT, Not sure how to reach out. I am unable to access my account on BT app. It authenticates well, means no issues with id/ password etc. But some how apps don't work. Have reinstalled the app but still the same error. My web login is working though! Pls help.

• 
  erika x (@_erikacx) reported 18 minutes ago

  @weblivz @bt_uk Got the exact same problem now

• 
  Tablet Science (@TabletScience) reported 25 minutes ago

  @bt_uk I can't get access to my btinternet email account and there is absolutely no way to contact BT. Every way they give to contact them doesn't work. Can't phone, can't text, can't email. How can I force BT to pay attention? Offer to buy something from them?

• 
  On-On-On (@clark1919acaw) reported 27 minutes ago

  @bt_uk Hi - sorry, I mean the internet connection has been down all day, so we have been cash only in our store all day .. hopefully it back in tomorrow