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BT (British Telecom)

BT (British Telecom) outages and service status in Henley on Thames, England

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Full Outage Map
  • BT (British Telecom) generated 0 outage signals in the last 24 hours around Henley on Thames, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and E-mail.
  • The most recent signal from this area was received Jul 3, 12:01 PM GMT+1.
  • 61% Internet (61%)
  • 21% Wi-fi (21%)
  • 11% E-mail (11%)
  • 4% TV (4%)
  • 4% Phone (4%)

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Henley on Thames, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Henley on Thames, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Henley on Thames, England

The most recent BT (British Telecom) outage reports came from the following cities: High Wycombe, Reading, Bracknell, Wokingham, Windlesham, Maidenhead, Wallingford, and Beaconsfield.

CityProblem TypeReport Time
High Wycombe Wi-fi 3 days ago
Reading Wi-fi 4 days ago
Reading Internet 6 days ago
Reading Phone 7 days ago
Reading Internet 7 days ago
Reading Internet 8 days ago

Nearby cities with recent reports

Reading

2 recent signals

4 days ago
High Wycombe

1 recent signals

3 days ago

Community Discussion

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BT (British Telecom) Issues Reports Near Henley on Thames, England

Latest outage, problems and issue reports in Henley on Thames and nearby locations:

  • Highlowmilo1
    Highlowmilo (@Highlowmilo1) reported from Reading, England

    @bt_uk Except for Mother in Law. 90 with dementia emergency careline reliant. Phone vital to contact family. Cut off as bill not paid due to error. No communication of any sort before this action taken. Good job nothing really bad happened.!!. Come on BT sort you act out.

  • CllrHelenTaylor
    Cllr Helen Taylor (@CllrHelenTaylor) reported from Maidenhead, England

    @bt_uk Thank you but sadly your information seems incorrect as I can categorically tell you it drops several times a day. My husband works from home so it is noticed each time and it always goes down in the evening.

  • SuperScienceGrl
    โŒฌNessa Carson (@SuperScienceGrl) reported from Bracknell, England

    @bt_uk Hello! ๐Ÿ‘‹ Apologies this may be a silly query, but I did the auto-fault reporting thing 2 days ago, and it kept alternating between saying it was ok and saying it wasn't, so I just want to check that the slow broadband connection actually did get reported properly? Thanks!

  • RobPercyPhoto
    Rob Percy (@RobPercyPhoto) reported from High Wycombe, England

    @John_McKee @bt_uk Hi John did you get anywhere with @bt_uk ? Iโ€™ve got exactly the same issue no activation until April but sold #hybridconnect as a short term fix before activation. But now Iโ€™m staring at a white light and blue signal bars.

  • Prattle16
    Prattle (@Prattle16) reported from Woodley, England

    @btsportmotogp @btsport do@you realise the level of disappointment & frustration youโ€™ve introduced to my household this weekend by totally c***ing up the coverage? Worst part as I understand it - my husband can no longer record everything he wants to see as itโ€™s on red button ๐Ÿ˜ฉ

  • jwedwards1
    John Edwards (@jwedwards1) reported from Marlow Bottom, England

    @bt_uk Any idea when this Broadband outage will be fixed? Itโ€™s been over 24 hours now #Marlow

  • aaronftitus
    Torriera Xhaka Dormez-Vous (@aaronftitus) reported from Reading, England

    Get rid of Martin Keown on co-commentary. Heโ€™s talks so much shit. #btsport

  • RussWWFC
    Russell Cox (@RussWWFC) reported from High Wycombe, England

    @bt_uk Hi, I want to use BT WiFi using my mobile account. But I can only see login options for Open zone, BT Broadband and Vodafone

  • Gary4W
    Gary (@Gary4W) reported from Wokingham, England

    I hope #Lloris hasnโ€™t broken anything, especially his elbow. Speaking from experience, 18 months later mine still not right ! #Brighton #Tottenham @btsport

  • karlos437
    karl matthews (@karlos437) reported from Marlow Bottom, England

    Volume on #btsport3 is **** sort it out @bt_uk #Everton #leeds

  • pumps1000
    Ian Reynolds (@pumps1000) reported from Reading, England

    @bt_uk The issue is that you charge customers for a service. A service which allows scammers access to your system. I would have been happy to give up the line for a token gesture. You try blocking 80 calls an hour!

  • GaryB1975
    Gary Byron (@GaryB1975) reported from Reading, England

    @chris_sutton73 @BBCSportScot got shut down at the presser pressing BR about @LCFV post. Its like they want to stop #10 in a row too @btsport

  • FuzzEVisuals
    ๐•‹๐• ๐•ž ๐”พ๐•ฃ๐•š๐•—๐•—๐•š๐•ฅ๐•™๐•ค (@FuzzEVisuals) reported from Wokingham, England

    I thought VAR was suppose to clear up these bad decisions. Obviously not. All officials have been absolutely terrible! #NAPLIV @btsportfootball @btsport

  • Hunsy1969
    Paul Hunsdon (@Hunsy1969) reported from Wokingham, England

    @clairesn13 @ncustisTheSun @btsport @SkySports No problem Claire. ๐Ÿ˜ƒ

  • whiskeychap
    Whisk(e)y Chap ๐Ÿด๓ ง๓ ข๓ ฅ๓ ฎ๓ ง๓ ฟ๐Ÿฅƒ๐Ÿ‡บ๐Ÿ‡ฆ (@whiskeychap) reported from Lacey Green, England

    @shot_stone @uk_whisky @bt_uk I used it for that too, no issues?

  • _gavinjones
    Gavin Jones (@_gavinjones) reported from High Wycombe, England

    @bt_uk 2/2 My security cameras are down, my kids canโ€™t do their homework, very dissatisfied

  • rgcarr1
    Rob Carr (@rgcarr1) reported from Woodley, England

    @bt_uk exceptional customer service as usual. 7 days weโ€™ve been trying to talk to you about our home move. 7 days you have hung up on us. Newsflash, you run a telephone service. Do let me know if you want me to come and show you how to use the telephone #btinternet #bttv

  • thomablue
    Kevin Buckland (@thomablue) reported from Reading, England

    @btsport commentary and pundits are objectionable and biased . You can stick your subscription up your red tinged arse- **** you ๐Ÿ˜‚๐Ÿคฃ๐Ÿ˜‚๐Ÿคฃ๐Ÿ˜‚

  • CllrHelenTaylor
    Cllr Helen Taylor (@CllrHelenTaylor) reported from Maidenhead, England

    @bt_uk No we were calling to cancel but had a billing issue first. Seeing as we were cut off we have no idea if the cancellation has been actioned or not?

  • andyrow
    andyrow (@andyrow) reported from Hazlemere, England

    Our phone was fixed by @bt_uk and now we cannot access broadband from our smart hub or see internet tv, netflix, on demand etc. which we use all the time We never really use the landline phone! Great swap., thanks @bt_uk

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • MarkJohnpotter
    Mark ๐Ÿ’™๐Ÿค ๐Ÿ‡ช๐Ÿ‡บ ๐ŸŒˆ (@MarkJohnpotter) reported

    If you want shocking customer service contact @bt_uk they brag how good their service is. I found it shocking book appointment wait for them then they cancel by text donโ€™t even have the manners to call you.

  • emmapenelope
    Emma Holmes (@emmapenelope) reported

    @bt_uk @BTCare just seen from my fathers bank accounts that heโ€™s been paying ยฃ65 per month for phone (never used) &broadband (used) for over 6 years. Heโ€™s on end of life care. What a shockingly corrupt practice this is from BT to leave this account without intervention.

  • SultryNephalem
    ๐“›๐“ธ๐“ป๐“ฎ๐“ต๐“ต๐“ช (@SultryNephalem) reported

    @bt_uk I wouldn't be leaving if you had sorted my tech issues over the last 2 years. I find it very coincidental that I am switching and I have my problems turned up to 11! And my cancellation fee is MORE than I was quoted the day I was looking at leaving!

  • ThisisSaffers
    thisissaffers (@ThisisSaffers) reported

    @bt_uk I was supposed to receive a call back about my complaint. I was supposed to receive a call back from an operator about my WiFi and Iโ€™ve had neither. Iโ€™ve spent 3 hours this past week on the phone for no outcome. Could you request I have a call back please?

  • JumaMhlanga
    tha Movement Noize Production (@JumaMhlanga) reported

    Who else is having issues with BT Broadband after moving? ๐Ÿ˜ก Been waiting 28+ days for service and just spent 2 hours on the phone with no resolution. Broken promises, poor communication, and still no connection. Completely unacceptable. @BT_UK #BroadbandFail #CustomerService

  • welshshez81
    welshshez (@welshshez81) reported

    @bt_uk Nothing was sorted only just got off from speaking to your advisor. Sort that app of yours out it's broken more than It works

  • MikeyBarbatoo94
    MikeyyBarbatoo. (@MikeyBarbatoo94) reported

    @SkyHelpTeam @bt_uk after having an engineer booked in & then speaking to your colleague on the phone they then pushed my appointment back to later date!!! Even though I told them to leave the date booked, please let me know how I can cancel broadband and Iโ€™ll use someone else.

  • welshshez81
    welshshez (@welshshez81) reported

    @bt_uk why am I still waiting for an adviser to help me via your chat option on website. It's been an hour and 10 minutes so far. A bit ridiculous don't you think?

  • theFMofficer
    Restore Britain Moray (@theFMofficer) reported

    @bt_uk Hi BT. I'm eligible for BT Home Essentials, but I'm not a BT or EE customer. I need to apply online as I can't use the phone due to a disability. I can't find an online application for new customers. Could you point me in the right direction? Thanks. @Ofcom

  • Smicer999
    Darren Smith (@Smicer999) reported

    @bt_uk I must have had 10 complaints raised and closed according to your SMS messages. I want an email address where I can document in detail the atrocious customer service Iโ€™ve experienced. Are you saying you provide no electronic communication mailbox at all for complaint procedures?