BT (British Telecom)

BT (British Telecom) Outage Report in Henley on Thames, Oxfordshire, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Henley on Thames, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Henley on Thames and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Henley on Thames, Oxfordshire, England 01/11/2026 20:20

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Henley on Thames, Oxfordshire, England

The most recent BT (British Telecom) outage reports came from the following cities: High Wycombe, Wokingham, Reading, Bracknell, Beaconsfield, Maidenhead and Marlow.

Loading map, please wait...
City Problem Type Report Time
United KingdomHigh Wycombe Internet
United KingdomWokingham TV
United KingdomReading Internet
United KingdomReading Internet
United KingdomReading Total Blackout
United KingdomReading Wi-fi

Community Discussion

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BT (British Telecom) Issues Reports Near Henley on Thames, England

Latest outage, problems and issue reports in Henley on Thames and nearby locations:

  • CllrHelenTaylor Cllr Helen Taylor (@CllrHelenTaylor) reported from Maidenhead, England

    @bt_uk No we were calling to cancel but had a billing issue first. Seeing as we were cut off we have no idea if the cancellation has been actioned or not?

  • SuperScienceGrl ⌬Nessa Carson (@SuperScienceGrl) reported from Bracknell, England

    @bt_uk Hello! I'm a bit concerned that you guys couldn't see a fault on my line any more a couple of days ago, as I've an engineer coming. It really is slow, but it won't even let me do BT speed test bcs a fault is reported. Can I check whether you think there's still a fault? :)

  • karlos437 karl matthews (@karlos437) reported from Marlow Bottom, England

    Volume on #btsport3 is **** sort it out @bt_uk #Everton #leeds

  • SuperScienceGrl ⌬Nessa Carson (@SuperScienceGrl) reported from Bracknell, England

    @bt_uk Hello! I've had a problem: for a year (between first 2 speed tests), my broadband speed was much lower than advertised. I just did another: ok but still seems lower? An engineer confirmed & said I should claim money back for the year & ongoing if still happening.

  • jwedwards1 John Edwards (@jwedwards1) reported from Marlow Bottom, England

    @bt_uk Any idea when this Broadband outage will be fixed? It’s been over 24 hours now #Marlow

  • kqbrain Khurram Qayam (@kqbrain) reported from Reading, England

    Another day of bad experience with @virginmedia broadband service in RG6 area. Buffering on streaming service, no video calls possible on Skype and WhatsApp. Seriously thinking of switching to @bt_uk

  • carboncoach Dave Hampton (Standing as Earth) 🌍 (@carboncoach) reported from Marlow Bottom, England

    Dear @bt_uk Our mum is 94 yrs old in 2 weeks and relies on her landline phone Her service failed Oct23 Engineer said old handset needed replacing… mm? We chose BT to order a new one. But ‘tween you and @RoyalMail - it has not been delivered yet Can u help? @SueAuthor knows

  • SuperScienceGrl ⌬Nessa Carson (@SuperScienceGrl) reported from Bracknell, England

    @bt_uk Hello! 👋 Apologies this may be a silly query, but I did the auto-fault reporting thing 2 days ago, and it kept alternating between saying it was ok and saying it wasn't, so I just want to check that the slow broadband connection actually did get reported properly? Thanks!

  • Cranstead John Allen 🇬🇧🇿🇼 (@Cranstead) reported from Wokingham, England

    NU v CFC BTSport- terrible commentary as per usual. The secret is to keep it simple and not continually talk bollocks....

  • Muzzhar Murray Heslin (@Muzzhar) reported from Wokingham, England

    @bt_uk internet going off 10-15 times a day no longer acceptable, especially when you are paying for a premier service, can’t get hold of faults either. Unacceptable!

  • JR_1871 Jonathan Richards (@JR_1871) reported from Reading, England

    Just lost my @bt_uk broadband - and they are saying it could be days before it’s repaired. I work from home. Disgraceful service. If I was days late with my payment they’d be all over me. If you’re with BT be warned. Apparently it’s due to us being in the ‘run up to Christmas’?

  • vickyclarke76 vicky clarke (@vickyclarke76) reported from Mortimer Common, England

    @bt_uk I have been really disappointed with your service so and have only been with you since December last year. Nothing is ever dealt with when I contact your team! Please can you sort it out?

  • Westofcenter Andy West (@Westofcenter) reported from Lower Shiplake, England

    .@bt_uk are you aware of situations today where scamming calls cause Broadband to go down? Have received two today and both times, caused loss of connection.

  • CllrHelenTaylor Cllr Helen Taylor (@CllrHelenTaylor) reported from Maidenhead, England

    @bt_uk Thank you but sadly your information seems incorrect as I can categorically tell you it drops several times a day. My husband works from home so it is noticed each time and it always goes down in the evening.

  • SuperScienceGrl ⌬Nessa Carson (@SuperScienceGrl) reported from Bracknell, England

    @bt_uk A fix has already been run! I would like to claim for these historical issues separately to trying to fix any persisting ones. Otherwise I'm thinking I might not ever be compensated :) fix already done!

  • shaz_perry Sharon Perry Art (@shaz_perry) reported from Reading, England

    @bt_uk engineer booked for this morning between 8 and 1 to fix slow connection yet hasn't shown up.

  • JohnGubba John Gubba (@JohnGubba) reported from Marlow Bottom, England

    @btsport the uefa feed of this match is really poor. Where are the replays? @EuropaLeague #MUNCOP

  • BethcWillard Beth Willard (@BethcWillard) reported from Reading, England

    @_hypocaust Having the same issue with @btsport No coverage even though scheduled 😠

  • RobPercyPhoto Rob Percy (@RobPercyPhoto) reported from High Wycombe, England

    @John_McKee @bt_uk Hi John did you get anywhere with @bt_uk ? I’ve got exactly the same issue no activation until April but sold #hybridconnect as a short term fix before activation. But now I’m staring at a white light and blue signal bars.

  • CllrHelenTaylor Cllr Helen Taylor (@CllrHelenTaylor) reported from Maidenhead, England

    @bt_uk yet another epic fail. 34 minute call, transferred 3 times to the incorrect department, then cut off by the correct department dead on 9pm (home time) and you wonder why we want to cancel? 🤔

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • GiGi2k89 Georgina Mansfield (@GiGi2k89) reported

    @BTSportBoxing @btsport Can I have a refund please, the coverage was terrible. I kept being logged off throughout and had to keep going to checkout.

  • JacksDaLad OBE, Jack Coach Trip (@JacksDaLad) reported

    @BoxingKingdom14 @btsport @jakepaul Who cares. It made no difference. He won and would have only won by more if it wasn’t a Knock Down

  • stavros20151 mick.stav (@stavros20151) reported

    @BoxingKingdom14 @btsport @jakepaul It ain’t even a question. There feet are like 5-10 cm apart then Jake throws the jab that lands clean on his chest that pushes Tommy backwards causing him to lose his footing. CLEAN CLEAR KNOCK DOWN.

  • j_osborne Jarvis Osborne (@j_osborne) reported

    @bt_uk I keep getting issues with my BTTV Pro Box where the picture will pixelate. This is most frustrating when recording a show an it will pixelate and then jump. What can I do to resolve this?

  • carlosortiz06 Carlos Ortiz (@carlosortiz06) reported

    @BoxingKingdom14 @btsport @jakepaul If he doesn’t gets punches, he would never go to the canvas, and is actually his issue if he’s not in balance. Good call from the referee, legit KD.

  • MattNDallasTX Matt (@MattNDallasTX) reported

    @BoxingKingdom14 @btsport @jakepaul Slip No one goes down from a jab

  • frostefroste Patrick Frost (@frostefroste) reported

    @bt_uk - upgraded to super fast broadband- which of course doesn’t work and now have no broadband. @O2 - your mobile broadband also not working - taking my money and not getting anything in return. #brokenukplc

  • robbie_flower_ Flower Bob (@robbie_flower_) reported

    @bt_uk then why tell me when you left that it would just start working in a 'day or so' ? Great way to treat new customers.

  • Itani Itani (@Itani) reported

    @GISALEGEND @bt_uk @MartinSLewis hyper been the same price for past 4 years if anything gone down

  • Soapy777 Soapy (@Soapy777) reported

    @BoxingKingdom14 @btsport @jakepaul Definitely a knockdown but a poor mistake from Tommy. Amateur stuff.