BT (British Telecom) Outage Report in Henley on Thames, Oxfordshire, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Henley on Thames, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Henley on Thames and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Henley on Thames, Oxfordshire, England
The most recent BT (British Telecom) outage reports came from the following cities: Reading, Marlow, Maidenhead, High Wycombe, Beaconsfield, Bracknell, Warfield and Henley on Thames.
| City | Problem Type | Report Time |
|---|---|---|
 Reading |
Internet | |
| Marlow |
Internet | |
| Reading |
Internet | |
| Reading |
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| Reading |
Internet | |
| Reading |
Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Henley on Thames, England
Latest outage, problems and issue reports in Henley on Thames and nearby locations:
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Cllr Helen Taylor
(@CllrHelenTaylor) reported
from
Maidenhead, England
@bt_uk No we were calling to cancel but had a billing issue first. Seeing as we were cut off we have no idea if the cancellation has been actioned or not?
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Andy West
(@Westofcenter) reported
from
Lower Shiplake, England
.@bt_uk are you aware of situations today where scamming calls cause Broadband to go down? Have received two today and both times, caused loss of connection.
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Cllr Helen Taylor
(@CllrHelenTaylor) reported
from
Maidenhead, England
@bt_uk Thank you but sadly your information seems incorrect as I can categorically tell you it drops several times a day. My husband works from home so it is noticed each time and it always goes down in the evening.
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Nicholas Mazzei
(@Tsar_Nicholas) reported
from
Wokingham, England
100% with Gary Neville on this and I find it weird @SkySports @SkySportsPL needs to say this isn’t their view. You’re the broadcaster FFS; take a principled stand. You and @bt_uk have the power to force premier league to address the issues. Don’t be cowards.
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Henley-on-Thames
(@HenleyPhotos) reported
from
Henley-on-Thames, England
@UglyBear_ @bt_uk @skytv @btsport @BBCNews @SkyNews All rubbish, if our gas and electric and water run on the same service there would be uproar as it supposed to be the fourth utility service!!
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John Gubba
(@JohnGubba) reported
from
Marlow Bottom, England
@btsport the uefa feed of this match is really poor. Where are the replays? @EuropaLeague #MUNCOP
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Doughnut Doney
(@DoughnutDoney) reported
from
Benson, England
@bt_uk Want to try a new router plz so I know if thats the problem or not. Thank you
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John Allen 🇬🇧🇿🇼
(@Cranstead) reported
from
Wokingham, England
NU v CFC BTSport- terrible commentary as per usual. The secret is to keep it simple and not continually talk bollocks....
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Cllr Helen Taylor
(@CllrHelenTaylor) reported
from
Maidenhead, England
@bt_uk yet another epic fail. 34 minute call, transferred 3 times to the incorrect department, then cut off by the correct department dead on 9pm (home time) and you wonder why we want to cancel? 🤔
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John Gubba
(@JohnGubba) reported
from
Marlow Bottom, England
@bt_uk after 28 years I’ve had to leave #BT for business because of your poor service. Now I’m looking at transfering my personal BT account. Unless you deal with my complaints and do something you have lost another customer
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Gavin Jones
(@_gavinjones) reported
from
High Wycombe, England
@bt_uk 1/2 didn’t get a call but a text instead, now due to be fixed on the 7th February. Not only is my phone line down so is the broadband
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Paul Hunsdon
(@Hunsy1969) reported
from
Wokingham, England
@clairesn13 @ncustisTheSun @btsport @SkySports No problem Claire. 😃
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Doughnut Doney
(@DoughnutDoney) reported
from
Benson, England
@bt_uk Want to try a new router please so I know if thats the problem or not, thanks
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David Bruton
(@OutdoorDaveGB) reported
from
Reading, England
@PhelanHill @bt_uk @virginmedia If it works it's brilliant but if it doesn't @virginmedia 's Customer Service is woeful in my experience (and @GBRChris_A 's) Currently even with all the people working at home it is good @ 200 Mbps !
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Daniel Edwards
(@EddieEdwards16) reported
from
Bracknell, England
Good work @btsport if ever you were going to have technical issues, save them for w penalty shoot out in a cup final 🙈
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Murray Heslin
(@Muzzhar) reported
from
Wokingham, England
@bt_uk internet going off 10-15 times a day no longer acceptable, especially when you are paying for a premier service, can’t get hold of faults either. Unacceptable!
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vicky clarke
(@vickyclarke76) reported
from
Mortimer Common, England
@bt_uk I have been really disappointed with your service so and have only been with you since December last year. Nothing is ever dealt with when I contact your team! Please can you sort it out?
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James Parker
(@PF_BootCamp) reported
from
Reading, England
@bt_uk @KeoghanB @btsport Too late i was forced to watch a crap re run on YouTube today... obviously knowing the result. Absolutely zero help after many hours repeating my self on chat support, here and email. There is clearly a problem and nothing was done. I’ve screen shot convos to take this higher
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Gavin Jones
(@_gavinjones) reported
from
High Wycombe, England
@bt_uk 2/2 My security cameras are down, my kids can’t do their homework, very dissatisfied
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karl matthews
(@karlos437) reported
from
Marlow Bottom, England
@bt_uk major issues again in the SL7 area with #broadband #help been terrible for ever
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Mark 'Charlie' Magri-Overend
(@magrim123) reported
C'mon @bt_uk. Have I really been this awful a customer these 10+ years, that u won't call me when u say u will - twice! I'm trying my hardest to stay with u, but u're not making it easy for me. As a BT shareholder, I undrstnd why my stock has halved, based on this experience!!
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𝙻𝚞𝚌𝚊𝚜
(@LucasTheWeeb) reported
@bridle_nathan @bt_uk The update is that BT is ****
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SMEGZ GAME
(@SMEGZGAME) reported
@RichieUK_TTV @bt_uk I had enough with bt messing me around i had them on the phone trying to fix a problem that wouldnt go away and there Routers are **** all ways going down and over heating so one day i lost my **** and throw it at the wall to make my message get to them not to cross me
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Richie #SaveNeighbours
(@RichieUK_TTV) reported
@bt_uk I’ve done it many times and it says fibre 1 is the only speed I can get! My household needs at least Fibre 2 — I’ve been on fibre 2 many times with you and all of a sudden when I’ve contacted you I’ve been told my line doesn’t support the speed (I had 72Mb previously from you)
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CPD
(@XPDannii) reported
@bt_uk you are absolute garbage .You should pay for ppl therapy session because you drive ppl mad. In the 21st century I have 23mb of speed and if someone wants to move where I live and connect to Bt they will get,wait for it, 7mb of speed . SEVEN ! YOU ARE A JOKE !
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Richie #SaveNeighbours
(@RichieUK_TTV) reported
I think @bt_uk should be named British Snailband for only saying they support 40Mb. Like with things like lightbulbs, microwaves, consoles, doorbells - they seem to think that’s an acceptable speed
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Carla Collins
(@collinsluv212) reported
@bt_uk I just wanted to say a bug Thank you to the open reach engineer must if taken him 3 hrs to fix the problem and he sorted it absolutely thankful
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Paul Rooke
(@thereal_rookie) reported
2/2 me about for 30 minutes, then try’s to put me on a package I don’t want. End result customer (me) now cancelling and going to speak to @SkyUK or @BTCare for better offers.
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Julie Taziker
(@jullster) reported
@bt_uk I’ve had no internet for 2 weeks someone was suppose to come Saturday morning before we went away no one came and yesterday I got an email saying my contract has ran out this is joke fuming worst customer care
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Chloe
(@Chloewerrett1) reported
@bt_uk Have had an absolute nightmare with bt for the last two months!!! Awful service especially for businesses . The worst broadband we've been with, massively hoping it gets sorted soon this is ridiculous. #btbroadband #btuk