BT (British Telecom) outages and service status in Henley on Thames, England
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
Full Outage Map
- BT (British Telecom) generated 2 outage signals in the last 24 hours around Henley on Thames, including 2 direct reports.
- The most common problems reported in this area mention Internet, E-mail, and Wi-fi.
- The most recent signal from this area was received Jun 23, 10:07 AM GMT+1.
- Internet (56%)
- E-mail (17%)
- Wi-fi (17%)
- TV (6%)
- Phone (6%)
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Henley on Thames, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Henley on Thames, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 23: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 11:20 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Henley on Thames, England
The most recent BT (British Telecom) outage reports came from the following cities: Reading, Maidenhead, Wallingford, Beaconsfield, and High Wycombe.
| City | Problem Type | Report Time |
|---|---|---|
 Reading
|
Internet | 7 hours ago |
|
Reading
|
Internet | 12 hours ago |
|
Maidenhead
|
Wi-fi | 2 days ago |
|
Reading
|
Internet | 4 days ago |
|
Maidenhead
|
Internet | 6 days ago |
|
Maidenhead
|
Wi-fi | 11 days ago |
Nearby cities with recent reports
3 recent signals
2 recent signals
Community Discussion
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BT (British Telecom) Issues Reports Near Henley on Thames, England
Latest outage, problems and issue reports in Henley on Thames and nearby locations:
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James Parker (@PF_BootCamp) reported from Reading, England@bt_uk @KeoghanB @btsport Too late i was forced to watch a crap re run on YouTube today... obviously knowing the result. Absolutely zero help after many hours repeating my self on chat support, here and email. There is clearly a problem and nothing was done. I’ve screen shot convos to take this higher
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Beth Willard (@BethcWillard) reported from Reading, England@_hypocaust Having the same issue with @btsport No coverage even though scheduled 😠
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Gerry Murray (@gerryjmurray) reported from Beaconsfield, England@bt_uk No - your website said there’s a fault that needs an engineer. Your support person wouldn’t book it unless I agreed to pay £85 for a call out to fix your broadband which is at 1/5th the speed it should be. I refused and have ordered sky and will be cancelling BT this evening
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Kevin Buckland (@thomablue) reported from Reading, England@btsport commentary and pundits are objectionable and biased . You can stick your subscription up your red tinged arse- **** you 😂🤣😂🤣😂
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Cllr Helen Taylor (@CllrHelenTaylor) reported from Maidenhead, England@bt_uk yet another epic fail. 34 minute call, transferred 3 times to the incorrect department, then cut off by the correct department dead on 9pm (home time) and you wonder why we want to cancel? 🤔
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John Edwards (@jwedwards1) reported from Marlow Bottom, England@bt_uk Any idea when this Broadband outage will be fixed? It’s been over 24 hours now #Marlow
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AS Lambert (@abisarah79) reported from Woodcote, England@bt_uk No & they haven’t had a reasonable response or explanation,they’ve just been told @bt_uk don’t work sat & sun so will have to wait until Monday leaving them without landline or broadband for another 72 hrs! They had an engineer booked between 8am- 1pm today but they never came😒
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floralclaire (@floralclaire) reported from Bracknell, England@bt_uk What a joke! My parents live in Abbotts Ann. They have been without phone and internet 2 WEEKS after roadworks. Who was responsible. Who can fix it? They are desperate now. @OpenreachHelp and @bt_uk and contractors haven’t fixed it. A disgrace! They are in 80s
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karl matthews (@karlos437) reported from Marlow Bottom, England@bt_uk major issues again in the SL7 area with #broadband #help been terrible for ever
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Ian Reynolds (@pumps1000) reported from Reading, England@bt_uk The issue is that you charge customers for a service. A service which allows scammers access to your system. I would have been happy to give up the line for a token gesture. You try blocking 80 calls an hour!
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⌬Nessa Carson (@SuperScienceGrl) reported from Bracknell, England@bt_uk Hello! I'm a bit concerned that you guys couldn't see a fault on my line any more a couple of days ago, as I've an engineer coming. It really is slow, but it won't even let me do BT speed test bcs a fault is reported. Can I check whether you think there's still a fault? :)
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John Allen 🇬🇧🇿🇼 (@Cranstead) reported from Wokingham, EnglandNU v CFC BTSport- terrible commentary as per usual. The secret is to keep it simple and not continually talk bollocks....
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Gavin Jones (@_gavinjones) reported from High Wycombe, England@bt_uk 1/2 didn’t get a call but a text instead, now due to be fixed on the 7th February. Not only is my phone line down so is the broadband
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⌬Nessa Carson (@SuperScienceGrl) reported from Bracknell, England@bt_uk Hello! 👋 Apologies this may be a silly query, but I did the auto-fault reporting thing 2 days ago, and it kept alternating between saying it was ok and saying it wasn't, so I just want to check that the slow broadband connection actually did get reported properly? Thanks!
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Torriera Xhaka Dormez-Vous (@aaronftitus) reported from Reading, EnglandGet rid of Martin Keown on co-commentary. He’s talks so much shit. #btsport
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Daniel Edwards (@EddieEdwards16) reported from Bracknell, EnglandGood work @btsport if ever you were going to have technical issues, save them for w penalty shoot out in a cup final 🙈
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caoimhe byrne-hansen (@Caoimhe88Byrne) reported from Reading, England@BritishTelecom your service has become crap after #ReadingFestival has started. Stop stealing my data and streaming #pissedoff @btsport because there’s no actual #bt trying to watch a film and constant interruptions
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Pinners (@pinners888) reported from Wokingham, England@btsport what’s going on. Why can’t I watch PSG game yet have to listen to pundits banging on about the Chelsea performance. WTF!
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Sharon Perry Art (@shaz_perry) reported from Reading, England@bt_uk engineer booked for this morning between 8 and 1 to fix slow connection yet hasn't shown up.
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Prattle (@Prattle16) reported from Woodley, England@btsportmotogp @btsport do@you realise the level of disappointment & frustration you’ve introduced to my household this weekend by totally c***ing up the coverage? Worst part as I understand it - my husband can no longer record everything he wants to see as it’s on red button 😩
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Chris Hill (@dochill82) reportedSo tell me @bt_uk: 1. Is this the excellent customer service you talk about being committed to? 2. Why was my account cancelled when you knew it didn’t come from me? 3. Why aren’t your customer service team bending over backwards to get me online again today?
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Ian Branch (@branchy_boy) reported@BTGroup @bt_uk @BTCare Good morning, I have been trying to login to my account the last few days with the correct login information and 2FA but stuck in a continuous loop of entering the info and then telling my my session has timed out pls help! I have tried pw reset too
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Simboman 🇬🇧 🇺🇦 (@simboman) reported@IQuitMuskspace @bt_uk I dont know why @Ofcom allow them to repeatedly get away with such bad service. I hope you get sorted soon.
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steven 🏴🇨🇱🇮🇪 (@weblivz) reportedI think @bt_uk have been in the pub watching the football today. Broadband has been up and down all day.
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Norman Wilson (@nwwilson) reported@bt_uk Thank you for that wonderful advice. I'm onto 150 as your message arrived. On hold for the past 1 hour and 2 minutes. Outstanding customer service 👏👏
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Aaron Law (@AaronLaw92) reported@bt_uk hello my account is completely broken, still cannot login - says access denied!
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Christopher Rowe (@KernowChris) reported@bt_uk What are you doing to help stop fraudulent BT and EE scam offers reaching your own customers? These are becoming more frequent sometimes multiple ones in a day.
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Richard Latto (@RichardLatto) reported@bt_uk Hello. Your email seems to be down on browsers. Keep getting the message "Unable to validate the information provided" when trying to login?
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Amanda Eastwood (@eastwap) reported@bt_uk Please read complaints: C10001233999-1 and C10002182447. Aswell, the apparent complaints officer, had not investigated the complaint. Just wanted it closed. Then to top of off, when I ask to cancel the service - I get an email to say they are sorry for my loss! Nobody died !!!!
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Darren Smith (@Smicer999) reported@bt_uk Please can you supply an email address to document my experience with BT & Openreach that has to date: Cost me 8 hours of my time on the phone every day since June 3rd. I’ve had to take 2 days off work. I want to raise a data subject access & a complaint before I go OFCOM