BT (British Telecom) outages and service status in Henley on Thames, England

Problems in the last 24 hours in Henley on Thames, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Henley on Thames, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Henley on Thames, England

The most recent BT (British Telecom) outage reports came from the following cities: Reading, High Wycombe, Beaconsfield, Bracknell, Crowthorne, and Maidenhead.

City	Problem Type	Report Time
Reading	Internet	16 hours ago
Reading	Internet	2 days ago
High Wycombe	Total Blackout	5 days ago
Beaconsfield	Internet	8 days ago
Reading	E-mail	10 days ago
Reading	Internet	11 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Henley on Thames, England

Latest outage, problems and issue reports in Henley on Thames and nearby locations:

• 
  Cllr Helen Taylor (@CllrHelenTaylor) reported 1 minute ago from Maidenhead, England

  @bt_uk yet another epic fail. 34 minute call, transferred 3 times to the incorrect department, then cut off by the correct department dead on 9pm (home time) and you wonder why we want to cancel? 🤔

• 
  Darryl Still (@daxvondrac) reported 4 minutes ago from Wooburn, England

  @btsport please sack Peter Walton now. The guy is a complete an absolute moron and backs up everything that is bad about VAR. all 4 pros in the studio know it so please do not give the **** airspace. Its pathetic.

• 
  Gerry Murray (@gerryjmurray) reported 6 minutes ago from Beaconsfield, England

  After a day of dealing with @bt_uk website and customer support trying to fix my piss weak broadband - they can stick it where the sun don’t shine.

• 
  John Allen 🇬🇧🇿🇼 (@Cranstead) reported 8 minutes ago from Wokingham, England

  NU v CFC BTSport- terrible commentary as per usual. The secret is to keep it simple and not continually talk bollocks....

• 
  Pinners (@pinners888) reported 11 minutes ago from Wokingham, England

  @btsport what’s going on. Why can’t I watch PSG game yet have to listen to pundits banging on about the Chelsea performance. WTF!

• 
  Highlowmilo (@Highlowmilo1) reported 13 minutes ago from Reading, England

  @bt_uk Except for Mother in Law. 90 with dementia emergency careline reliant. Phone vital to contact family. Cut off as bill not paid due to error. No communication of any sort before this action taken. Good job nothing really bad happened.!!. Come on BT sort you act out.

• 
  James Parker (@PF_BootCamp) reported 15 minutes ago from Reading, England

  @bt_uk @KeoghanB @btsport Too late i was forced to watch a crap re run on YouTube today... obviously knowing the result. Absolutely zero help after many hours repeating my self on chat support, here and email. There is clearly a problem and nothing was done. I’ve screen shot convos to take this higher

• 
  Parentsnet.in (@parentsnetindia) reported 16 minutes ago from Wokingham, England

  @bt_uk no engineer even assigned to the complaint. Huge loss, cannot see patients, cannot get phone calls, cannot take payments. BT is a disgrace

• 
  Cllr Helen Taylor (@CllrHelenTaylor) reported 17 minutes ago from Maidenhead, England

  @bt_uk Thank you but sadly your information seems incorrect as I can categorically tell you it drops several times a day. My husband works from home so it is noticed each time and it always goes down in the evening.

• 
  Beth Willard (@BethcWillard) reported 19 minutes ago from Reading, England

  @_hypocaust Having the same issue with @btsport No coverage even though scheduled 😠

• 
  Dark-Knight-Bananaman42 (@DBananaman42) reported 25 minutes ago from Sunningdale, England

  @ChadSpeedfight2 @jerryzukowski @btsportmotogp @MotoGP @lorenzo99 @26_DaniPedrosa @Official_CS27 @ValeYellow46 @btsport Moro 2 and MotoGP bikes are totally different. Many move up only to be frustrated. Rossi is not hogging a ride. He deserves the place. He will finish 6 or 7 in the championship this year. His worst finish for years and years on the slowest factory bike in the paddock.

• 
  Jonathan Richards (@JR_1871) reported 26 minutes ago from Reading, England

  Just lost my @bt_uk broadband - and they are saying it could be days before it’s repaired. I work from home. Disgraceful service. If I was days late with my payment they’d be all over me. If you’re with BT be warned. Apparently it’s due to us being in the ‘run up to Christmas’?

• 
  ⌬Nessa Carson (@SuperScienceGrl) reported 26 minutes ago from Bracknell, England

  @bt_uk A fix has already been run! I would like to claim for these historical issues separately to trying to fix any persisting ones. Otherwise I'm thinking I might not ever be compensated :) fix already done!

• 
  John Edwards (@jwedwards1) reported 36 minutes ago from Marlow Bottom, England

  @bt_uk Any idea when this Broadband outage will be fixed? It’s been over 24 hours now #Marlow

• 
  Gary Byron (@GaryB1975) reported 43 minutes ago from Reading, England

  @chris_sutton73 @BBCSportScot got shut down at the presser pressing BR about @LCFV post. Its like they want to stop #10 in a row too @btsport

• 
  vicky clarke (@vickyclarke76) reported 45 minutes ago from Mortimer Common, England

  @bt_uk I have been really disappointed with your service so and have only been with you since December last year. Nothing is ever dealt with when I contact your team! Please can you sort it out?

• 
  Cllr Helen Taylor (@CllrHelenTaylor) reported 45 minutes ago from Maidenhead, England

  @bt_uk No we were calling to cancel but had a billing issue first. Seeing as we were cut off we have no idea if the cancellation has been actioned or not?

• 
  Khurram Qayam (@kqbrain) reported 52 minutes ago from Reading, England

  Another day of bad experience with @virginmedia broadband service in RG6 area. Buffering on streaming service, no video calls possible on Skype and WhatsApp. Seriously thinking of switching to @bt_uk

• 
  John Gubba (@JohnGubba) reported 53 minutes ago from Marlow Bottom, England

  @bt_uk after 28 years I’ve had to leave #BT for business because of your poor service. Now I’m looking at transfering my personal BT account. Unless you deal with my complaints and do something you have lost another customer

• 
  andyrow (@andyrow) reported 59 minutes ago from Hazlemere, England

  Our phone was fixed by @bt_uk and now we cannot access broadband from our smart hub or see internet tv, netflix, on demand etc. which we use all the time We never really use the landline phone! Great swap., thanks @bt_uk

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  TSLG13007 (@TSLG13007) reported 8 minutes ago

  The usual appalling service from @bt_uk

• 
  Di Beirne (@ScattyCat) reported 11 minutes ago

  @bt_uk Hello - what on earth has happened to the MyBT app? It was bad before, it's even worse now!! Can't find anything useful, the most useful page is very dark, as if there's a screen over it. Really not an upgrade... tell I.T. to design something useful. Do they even check it?

• 
  Simon Conway-Smith (@SConwaySmith) reported 13 minutes ago

  If @bt_uk/@WeAreOpenreach want to survive, they need their current customer service systems consigning to the scrap heap. They are simply unfit for purpose. Took OVER 1 HOUR to raise a service request online to repair a vandalized external fibre connection, it should have taken 5 minutes, then the wrong address was assigned to the case and an engineer 85 miles away called to say he'd be there in a few minutes 🥴 Give me strength!

• 
  Andrew Potts (@ah_potts) reported 15 minutes ago

  @bt_uk @cakey12 Broadband gone down, try logging into the app, do the 2 step verification, then select manage my account and it tries to load then goes back to the login screen. (s there a general issue?

• 
  Steph Murray (@DerekDonkey1977) reported 16 minutes ago

  @bt_uk Referring someone to Ofcom when you won’t fix your own issues is not a solution

• 
  MouseMat (@andymousemat) reported 18 minutes ago

  @bt_uk @virginmedia @CityFibre I need to report massive internet outage in the following postcodes NE1 TO NE38 DH9 DH1, DH6, DH7 TS26, TS27, TS28 11564 - Riyadh Saudi Arabia 21442 - Jeddah Saudi Arabia Internet must be down as "Visitors" are awfully quiet

• 
  Nix's (@nickinoonoos) reported 20 minutes ago

  @bt_uk shocking service not had internet or Tv for 3 weeks, engineer arrives last night said in the service box repaired issued less than 15 hours normal service resumed and in tv or internet, and now no one will pick up the phone, quick to charge you the bill ... @EE @numan64

• 
  Tommy (@leopardtommy) reported 20 minutes ago

  @bt_uk hi BT, I’m still awaiting a response re: my complaint. This is nearly two weeks on and you’ve done roughly NOTHING to connect me to your network.

• 
  Steve Thatcher (@stevethatch77) reported 25 minutes ago

  @bt_uk Thanks for the advice but I am not wasting more time, trying to get hold of you. Part of my complaint is the amount of time wasted trying to sort your error out. The onus is on you to show some customer service and have the decency to contact me following my complaint.

• 
  Gloria (@GloriaJudd810) reported 26 minutes ago

  @countrymousie @btbusinesscare Got the same problem with sky- disk moved, so no signal, told to go to sky help on T.V that just tells you No Signal 😫