BT (British Telecom)

BT (British Telecom) Outage Report in Henley on Thames, Oxfordshire, England

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The latest reports from users having issues in Henley on Thames come from postal codes RG9.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Henley on Thames, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Henley on Thames and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Henley on Thames, Oxfordshire, England 04/25/2024 11:35

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Phone (11%)

    Phone (11%)

  4. E-mail (6%)

    E-mail (6%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Henley on Thames, Oxfordshire, England

The most recent BT (British Telecom) outage reports came from the following cities: Reading, Ascot, High Wycombe, Marlow, Maidenhead, Henley on Thames, Crowthorne, Chinnor, Wokingham, Binfield, Bracknell, Lewknor and Beaconsfield.

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City Problem Type Report Time
United KingdomReading Wi-fi
United KingdomAscot TV
United KingdomReading E-mail
United KingdomHigh Wycombe Internet
United KingdomReading Total Blackout
United KingdomMarlow Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Henley on Thames, England

Latest outage, problems and issue reports in Henley on Thames and nearby locations:

  • JR_1871 Jonathan Richards (@JR_1871) reported from Reading, England

    Just lost my @bt_uk broadband - and they are saying it could be days before it’s repaired. I work from home. Disgraceful service. If I was days late with my payment they’d be all over me. If you’re with BT be warned. Apparently it’s due to us being in the ‘run up to Christmas’?

  • kqbrain Khurram Qayam (@kqbrain) reported from Reading, England

    Another day of bad experience with @virginmedia broadband service in RG6 area. Buffering on streaming service, no video calls possible on Skype and WhatsApp. Seriously thinking of switching to @bt_uk

  • CllrHelenTaylor Cllr Helen Taylor (@CllrHelenTaylor) reported from Maidenhead, England

    @bt_uk Thank you but sadly your information seems incorrect as I can categorically tell you it drops several times a day. My husband works from home so it is noticed each time and it always goes down in the evening.

  • Cranstead John Allen 🇬🇧🇿🇼 (@Cranstead) reported from Wokingham, England

    NU v CFC BTSport- terrible commentary as per usual. The secret is to keep it simple and not continually talk bollocks....

  • jwedwards1 John Edwards (@jwedwards1) reported from Marlow Bottom, England

    @bt_uk Any idea when this Broadband outage will be fixed? It’s been over 24 hours now #Marlow

  • BethcWillard Beth Willard (@BethcWillard) reported from Reading, England

    @_hypocaust Having the same issue with @btsport No coverage even though scheduled 😠

  • CllrHelenTaylor Cllr Helen Taylor (@CllrHelenTaylor) reported from Maidenhead, England

    @bt_uk yet another epic fail. 34 minute call, transferred 3 times to the incorrect department, then cut off by the correct department dead on 9pm (home time) and you wonder why we want to cancel? 🤔

  • SuperScienceGrl ⌬Nessa Carson (@SuperScienceGrl) reported from Bracknell, England

    @bt_uk Hello! I've had a problem: for a year (between first 2 speed tests), my broadband speed was much lower than advertised. I just did another: ok but still seems lower? An engineer confirmed & said I should claim money back for the year & ongoing if still happening.

  • SuperScienceGrl ⌬Nessa Carson (@SuperScienceGrl) reported from Bracknell, England

    @bt_uk Hello! I'm a bit concerned that you guys couldn't see a fault on my line any more a couple of days ago, as I've an engineer coming. It really is slow, but it won't even let me do BT speed test bcs a fault is reported. Can I check whether you think there's still a fault? :)

  • shaz_perry Sharon Perry Art (@shaz_perry) reported from Reading, England

    @bt_uk engineer booked for this morning between 8 and 1 to fix slow connection yet hasn't shown up.

  • carboncoach Dave Hampton (Standing as Earth) 🌍 (@carboncoach) reported from Marlow Bottom, England

    Dear @bt_uk Our mum is 94 yrs old in 2 weeks and relies on her landline phone Her service failed Oct23 Engineer said old handset needed replacing… mm? We chose BT to order a new one. But ‘tween you and @RoyalMail - it has not been delivered yet Can u help? @SueAuthor knows

  • karlos437 karl matthews (@karlos437) reported from Marlow Bottom, England

    Volume on #btsport3 is **** sort it out @bt_uk #Everton #leeds

  • CllrHelenTaylor Cllr Helen Taylor (@CllrHelenTaylor) reported from Maidenhead, England

    @bt_uk No we were calling to cancel but had a billing issue first. Seeing as we were cut off we have no idea if the cancellation has been actioned or not?

  • Westofcenter Andy West (@Westofcenter) reported from Lower Shiplake, England

    .@bt_uk are you aware of situations today where scamming calls cause Broadband to go down? Have received two today and both times, caused loss of connection.

  • SuperScienceGrl ⌬Nessa Carson (@SuperScienceGrl) reported from Bracknell, England

    @bt_uk A fix has already been run! I would like to claim for these historical issues separately to trying to fix any persisting ones. Otherwise I'm thinking I might not ever be compensated :) fix already done!

  • pinners888 Pinners (@pinners888) reported from Wokingham, England

    @btsport what’s going on. Why can’t I watch PSG game yet have to listen to pundits banging on about the Chelsea performance. WTF!

  • RobPercyPhoto Rob Percy (@RobPercyPhoto) reported from High Wycombe, England

    @John_McKee @bt_uk Hi John did you get anywhere with @bt_uk ? I’ve got exactly the same issue no activation until April but sold #hybridconnect as a short term fix before activation. But now I’m staring at a white light and blue signal bars.

  • vickyclarke76 vicky clarke (@vickyclarke76) reported from Mortimer Common, England

    @bt_uk I have been really disappointed with your service so and have only been with you since December last year. Nothing is ever dealt with when I contact your team! Please can you sort it out?

  • SuperScienceGrl ⌬Nessa Carson (@SuperScienceGrl) reported from Bracknell, England

    @bt_uk Hello! 👋 Apologies this may be a silly query, but I did the auto-fault reporting thing 2 days ago, and it kept alternating between saying it was ok and saying it wasn't, so I just want to check that the slow broadband connection actually did get reported properly? Thanks!

  • whiskeychap Whisk(e)y Chap 🏴󠁧󠁢󠁥󠁮󠁧󠁿🥃🇺🇦 (@whiskeychap) reported from Lacey Green, England

    @shot_stone @uk_whisky @bt_uk I used it for that too, no issues?

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • eamo976 eamonn oflaherty (@eamo976) reported

    @btsport @btsportfootball that has to be the worst co-commentator in the history of football broadcasting #FrankfurtRangers

  • amadgers alicia madgwick (@amadgers) reported

    @bt_uk Internet is down in RH area- what's the plan??

  • jocotterillbook Jo Cotterill (@jocotterillbook) reported

    Hey @bt_uk @BTCare one of your Openreach vans nearly ran me and my daughter over this morning on a pedestrian crossing. I have reg number - would like to make official complaint. Van driver completely ignored us, didn't slow down, I was already standing on the crossing.

  • fatherchrismix Chris (@fatherchrismix) reported

    @bt_uk There’s a fault with the BT network which has left me without internet since yesterday. I’ve been advised that you aim to have fixed this by 23:59 on 23/05. We’re unable to work/do school work during that time. Is that the best you can do? Why does it need to take so long?

  • rbmagpies99 Richard Burrell (@rbmagpies99) reported

    Yet again @bt_uk leave my 92 year old mum without a working landline and say it will take 5 days to fix. Meanwhile her emergency personal alarm in case of accident won’t work. But, hey-ho, at least @bt_uk profits will be safe by ignoring vulnerable customers.

  • RichMcQuillan Richard McQuillan (@RichMcQuillan) reported

    @BTBusiness @btbusinesscare I am a bit lost with my business broadband and phone account. Have been billed on 16th May AND 19th May. Have no idea why and can't seem to log in to my account. I want to check my billing but it's coming up I have no bills to view. Please help.

  • danclissett daniel clissett (@danclissett) reported from Fazeley, England

    Hay @btsport anyway I can watch the villa documentary I can’t afford to subscribe to your service

  • PaulDuxbury Paul Duxbury (@PaulDuxbury) reported

    @bt_uk Thanks for your help Garry. Might be worth getting your Marketing Team to add that to the "blurb" about the service because it was a function/service we used a lot and I am sure others do too.

  • stvnormansays Steve Norman (@stvnormansays) reported

    Please don’t try and make out it’s my satellite signal that’s the problem @btsport. You certainly choose your moments!

  • JimboSim James Simpson (@JimboSim) reported

    @bt_uk Ulverston BT broadband down for nearly 48 hours and no reasons given or an accurate estimation of fix time, it keeps being pushed back. Infuriating.