BT (British Telecom) Outage Report in Henley on Thames, Oxfordshire, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Henley on Thames, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Henley on Thames and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (64%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (6%)
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TV (1%)
Live Outage Map Near Henley on Thames, Oxfordshire, England
The most recent BT (British Telecom) outage reports came from the following cities: Maidenhead, Reading, Bracknell, High Wycombe and Beaconsfield.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Wi-fi | ||
| Wi-fi | ||
| Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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BT (British Telecom) Issues Reports Near Henley on Thames, England
Latest outage, problems and issue reports in Henley on Thames and nearby locations:
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Paul Hunsdon
(@Hunsy1969) reported
from
Wokingham, England
@clairesn13 @ncustisTheSun @btsport @SkySports No problem Claire. 😃
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Doughnut Doney
(@DoughnutDoney) reported
from
Benson, England
@bt_uk Want to try a new router please so I know if thats the problem or not, thanks
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John Gubba
(@JohnGubba) reported
from
Marlow Bottom, England
@btsport the uefa feed of this match is really poor. Where are the replays? @EuropaLeague #MUNCOP
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Andy West
(@Westofcenter) reported
from
Lower Shiplake, England
.@bt_uk are you aware of situations today where scamming calls cause Broadband to go down? Have received two today and both times, caused loss of connection.
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karl matthews
(@karlos437) reported
from
Marlow Bottom, England
Volume on #btsport3 is **** sort it out @bt_uk #Everton #leeds
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James Parker
(@PF_BootCamp) reported
from
Reading, England
@bt_uk @KeoghanB @btsport Too late i was forced to watch a crap re run on YouTube today... obviously knowing the result. Absolutely zero help after many hours repeating my self on chat support, here and email. There is clearly a problem and nothing was done. I’ve screen shot convos to take this higher
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Henley-on-Thames
(@HenleyPhotos) reported
from
Henley-on-Thames, England
@UglyBear_ @bt_uk @skytv @btsport @BBCNews @SkyNews All rubbish, if our gas and electric and water run on the same service there would be uproar as it supposed to be the fourth utility service!!
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Murray Heslin
(@Muzzhar) reported
from
Wokingham, England
@bt_uk internet going off 10-15 times a day no longer acceptable, especially when you are paying for a premier service, can’t get hold of faults either. Unacceptable!
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Cllr Helen Taylor
(@CllrHelenTaylor) reported
from
Maidenhead, England
@bt_uk Thank you but sadly your information seems incorrect as I can categorically tell you it drops several times a day. My husband works from home so it is noticed each time and it always goes down in the evening.
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John Gubba
(@JohnGubba) reported
from
Marlow Bottom, England
@bt_uk after 28 years I’ve had to leave #BT for business because of your poor service. Now I’m looking at transfering my personal BT account. Unless you deal with my complaints and do something you have lost another customer
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John Allen 🇬🇧🇿🇼
(@Cranstead) reported
from
Wokingham, England
NU v CFC BTSport- terrible commentary as per usual. The secret is to keep it simple and not continually talk bollocks....
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Cllr Helen Taylor
(@CllrHelenTaylor) reported
from
Maidenhead, England
@bt_uk yet another epic fail. 34 minute call, transferred 3 times to the incorrect department, then cut off by the correct department dead on 9pm (home time) and you wonder why we want to cancel? 🤔
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Daniel Edwards
(@EddieEdwards16) reported
from
Bracknell, England
Good work @btsport if ever you were going to have technical issues, save them for w penalty shoot out in a cup final 🙈
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karl matthews
(@karlos437) reported
from
Marlow Bottom, England
@bt_uk major issues again in the SL7 area with #broadband #help been terrible for ever
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David Bruton
(@OutdoorDaveGB) reported
from
Reading, England
@PhelanHill @bt_uk @virginmedia If it works it's brilliant but if it doesn't @virginmedia 's Customer Service is woeful in my experience (and @GBRChris_A 's) Currently even with all the people working at home it is good @ 200 Mbps !
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Gavin Jones
(@_gavinjones) reported
from
High Wycombe, England
@bt_uk 2/2 My security cameras are down, my kids can’t do their homework, very dissatisfied
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vicky clarke
(@vickyclarke76) reported
from
Mortimer Common, England
@bt_uk I have been really disappointed with your service so and have only been with you since December last year. Nothing is ever dealt with when I contact your team! Please can you sort it out?
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Cllr Helen Taylor
(@CllrHelenTaylor) reported
from
Maidenhead, England
@bt_uk No we were calling to cancel but had a billing issue first. Seeing as we were cut off we have no idea if the cancellation has been actioned or not?
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Rob Percy
(@RobPercyPhoto) reported
from
High Wycombe, England
@John_McKee @bt_uk Hi John did you get anywhere with @bt_uk ? I’ve got exactly the same issue no activation until April but sold #hybridconnect as a short term fix before activation. But now I’m staring at a white light and blue signal bars.
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Doughnut Doney
(@DoughnutDoney) reported
from
Benson, England
@bt_uk Want to try a new router plz so I know if thats the problem or not. Thank you
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Buyers Report
(@BuyersReport) reported
@bt_uk Thanks Kevin. What is help desk Twitter account? We have more than one of these Call Guardian units & they all exhibit same behaviour. After a few months the cells are cooked even if handset was never off the base. Battery recovery methods don’t work because battery fully kaput!
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AndyRobbo
(@JurgensChamps) reported
@bt_uk More to the point, do you think it maybe the box? I’ve told you the problems and you’ve not mentioned it could be the problem, just me, but what do I know, you’re the experts. Told it maybe aerial, but happens on Sport too (streaming). The whole BT service is shocking
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HolisterJames
(@Worldcu55617750) reported
@bt_uk @richyroo73 BT will test all speeds and find you are getting sent poor signal. Now buy full package that gives wifi in every room but cant use too mant devices. Engineer will show up 2 weeks later and then 4 weeks later go thro the whole process. good reason to exist if speed to met.
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Ringside Review
(@ringside_review) reported
Having poor service from @virginmedia ,but they are the only Fast BB provider in my area. A friend lives in a village about 2 miles away & has same issue with @bt_uk , again in that spot THEY are only fast BB provider. I’m sure it’s just coincidence & not a monopoly agreement
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LordZ0mbies 🧟♂️ (Tom)
(@LordZ0mbies) reported
God i hate @bt_uk using a public wifi until i get sky sorted. Paid for 5 days access but keeps saying im using an incorrect login. Take the money and run as always from privatised british telecom 🙄
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Paul
(@cudz10) reported
@BTSportBoxing @btsport Uninspiring really and what was the wailing every 10 seconds in the background for each bout. That background fake sound was horrendous. Poor production
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Franco Menchella
(@FrancoMenchella) reported
@kalunman @bt_uk @kalunman - did you resolve your issues? If you didn’t and wish to look at other option, please let me know the best method to chat with you.
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HolisterJames
(@Worldcu55617750) reported
@bt_uk To get any refunds for poor wifi you have to suffer at least 2hrs on phone, wait for engineer to turn up after 2 weeks and 4 weeks later if still poor wifi you might get paid. BT will argue you are using too many devices hence poor wifi. Take their ad with pinch of salt
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Joel Vardy
(@joelvardy) reported
@bt_uk every time I try to look at BT deals I get "Hi Joel. Sorry, but at the moment we can only show personalised deals for customers who already have broadband with us." I am logged in with my active customer account, this is very annoying :/
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A94Reynolds
(@A94Reynolds) reported
@bt_uk I'm tired of doing the help/fix things to be totally frank. The service is laughable, and the price my parents pay is extortionate. Your sales teams have just been taking clueless boomers for a ride. Cant wait to get away in the next couple of months.