BT (British Telecom)

BT (British Telecom) Outage Report in Henley on Thames, Oxfordshire, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Henley on Thames, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Henley on Thames and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Henley on Thames, Oxfordshire, England 12/22/2025 14:20

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Henley on Thames, Oxfordshire, England

The most recent BT (British Telecom) outage reports came from the following cities: Maidenhead, Reading, Marlow, High Wycombe, Beaconsfield, Bracknell, Warfield and Henley on Thames.

Loading map, please wait...
City Problem Type Report Time
United KingdomMaidenhead Wi-fi
United KingdomReading Internet
United KingdomMarlow Internet
United KingdomReading Internet
United KingdomReading E-mail
United KingdomReading Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Henley on Thames, England

Latest outage, problems and issue reports in Henley on Thames and nearby locations:

  • parentsnetindia Parentsnet.in (@parentsnetindia) reported from Wokingham, England

    @bt_uk no engineer even assigned to the complaint. Huge loss, cannot see patients, cannot get phone calls, cannot take payments. BT is a disgrace

  • Gary4W Gary (@Gary4W) reported from Wokingham, England

    I hope #Lloris hasn’t broken anything, especially his elbow. Speaking from experience, 18 months later mine still not right ! #Brighton #Tottenham @btsport

  • lesleyannandra Lesley Cowcher (@lesleyannandra) reported from Woodley, England

    @btsport would be good to have commentators support British teams instead no it’s Ajax all the way #ChampionsLeague

  • FuzzEVisuals 𝕋𝕠𝕞 𝔾𝕣𝕚𝕗𝕗𝕚𝕥𝕙𝕤 (@FuzzEVisuals) reported from Wokingham, England

    I thought VAR was suppose to clear up these bad decisions. Obviously not. All officials have been absolutely terrible! #NAPLIV @btsportfootball @btsport

  • GaryB1975 Gary Byron (@GaryB1975) reported from Reading, England

    @chris_sutton73 @BBCSportScot got shut down at the presser pressing BR about @LCFV post. Its like they want to stop #10 in a row too @btsport

  • tommaskell Tom Maskell (@tommaskell) reported from Marlow Bottom, England

    Terrible service @bt_uk - I phone to report a series of scam calls purporting to be from you.... Get through to your nuisance phone calls dept only to have the call terminated.

  • gonnella Pete 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇮🇹 (@gonnella) reported from Woodley, England

    @BTCare my 85 year old elderly gran has a very old master socket pre NTE5 which has been positioned awkwardly near the ceiling. She cannot get to the room where it is very quickly anymore, and because it is pre NTE5 we cannot run a extension either. Can you help please.

  • gerryjmurray Gerry Murray (@gerryjmurray) reported from Beaconsfield, England

    After a day of dealing with @bt_uk website and customer support trying to fix my piss weak broadband - they can stick it where the sun don’t shine.

  • thomablue Kevin Buckland (@thomablue) reported from Reading, England

    @btsport commentary and pundits are objectionable and biased . You can stick your subscription up your red tinged arse- **** you 😂🤣😂🤣😂

  • Tsar_Nicholas Nicholas Mazzei (@Tsar_Nicholas) reported from Wokingham, England

    100% with Gary Neville on this and I find it weird @SkySports @SkySportsPL needs to say this isn’t their view. You’re the broadcaster FFS; take a principled stand. You and @bt_uk have the power to force premier league to address the issues. Don’t be cowards.

  • andyrow andyrow (@andyrow) reported from Hazlemere, England

    Our phone was fixed by @bt_uk and now we cannot access broadband from our smart hub or see internet tv, netflix, on demand etc. which we use all the time We never really use the landline phone! Great swap., thanks @bt_uk

  • aaronftitus Torriera Xhaka Dormez-Vous (@aaronftitus) reported from Reading, England

    Get rid of Martin Keown on co-commentary. He’s talks so much shit. #btsport

  • bft9 Bren (@bft9) reported from Reading, England

    @TheVanaramaNL @btsport Nobel never punished them the crap referee did

  • abisarah79 AS Lambert (@abisarah79) reported from Woodcote, England

    @bt_uk No & they haven’t had a reasonable response or explanation,they’ve just been told @bt_uk don’t work sat & sun so will have to wait until Monday leaving them without landline or broadband for another 72 hrs! They had an engineer booked between 8am- 1pm today but they never came😒

  • rgcarr1 Rob Carr (@rgcarr1) reported from Woodley, England

    @bt_uk exceptional customer service as usual. 7 days we’ve been trying to talk to you about our home move. 7 days you have hung up on us. Newsflash, you run a telephone service. Do let me know if you want me to come and show you how to use the telephone #btinternet #bttv

  • gerryjmurray Gerry Murray (@gerryjmurray) reported from Beaconsfield, England

    @bt_uk No - your website said there’s a fault that needs an engineer. Your support person wouldn’t book it unless I agreed to pay £85 for a call out to fix your broadband which is at 1/5th the speed it should be. I refused and have ordered sky and will be cancelling BT this evening

  • Caoimhe88Byrne caoimhe byrne-hansen (@Caoimhe88Byrne) reported from Reading, England

    @BritishTelecom your service has become crap after #ReadingFestival has started. Stop stealing my data and streaming #pissedoff @btsport because there’s no actual #bt trying to watch a film and constant interruptions

  • DBananaman42 Dark-Knight-Bananaman42 (@DBananaman42) reported from Sunningdale, England

    @ChadSpeedfight2 @jerryzukowski @btsportmotogp @MotoGP @lorenzo99 @26_DaniPedrosa @Official_CS27 @ValeYellow46 @btsport Moro 2 and MotoGP bikes are totally different. Many move up only to be frustrated. Rossi is not hogging a ride. He deserves the place. He will finish 6 or 7 in the championship this year. His worst finish for years and years on the slowest factory bike in the paddock.

  • RussWWFC Russell Cox (@RussWWFC) reported from High Wycombe, England

    @bt_uk Hi, I want to use BT WiFi using my mobile account. But I can only see login options for Open zone, BT Broadband and Vodafone

  • daxvondrac Darryl Still (@daxvondrac) reported from Wooburn, England

    @btsport please sack Peter Walton now. The guy is a complete an absolute moron and backs up everything that is bad about VAR. all 4 pros in the studio know it so please do not give the **** airspace. Its pathetic.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • laithmof laith (@laithmof) reported

    If we have a trophy for the worst customer service and the worst provider in the UK @virginmedia will be the winner without any competition by farrr! Its a joke honestly no internet access, advisor telling me she get issues with her systems then transferred me. @BT_UK teach them!

  • craig8051 craig805 (@craig8051) reported

    @bt_uk BT in their infinite wisdom have decided to delete my mobile number, instead of the requuested deletion of my late partners number. This was "fixed" by Donna Stanley is executive customer resolution team 3 weeks ago but it seems not as phone disconnected today. Help!!!

  • alanamcguire10 𝔸𝕝𝕒𝕟𝕒 𝕄𝕔𝔾𝕦𝕚𝕣𝕖 🌹 (@alanamcguire10) reported

    Spent over 6hours this week to @bt_uk to get absolutely no where and still on the phone rn after waiting 45 mins on hold for the advisor to hang up. Absolute joke of a company.

  • Evertonade Adrian Everton (@Evertonade) reported

    Went from 200mb with @bt_uk to the 900. Big mistake as my connections gets around 440 now and goes up and down like a yo yo. speed issues always seem to be my fault and nothing at their end. Be warned people that you will never get anywhere near 900. Lizzie was helpful though.

  • medman39 Nik Mediratta (@medman39) reported

    Oh @BTCare just how bad can you be? First I get a text to say my fault has been cleared. A text message. A fault for over 3 months and I get a text. Worse still the fault hasn’t been cleared. Why not call the customer to check?! And second, the real cherry on the cake..... 1/2

  • snooker_stats1 Snooker_Stats (@snooker_stats1) reported

    @btsport @btsportcricket just seen the cricket isn’t goin to finish at 11 as schedule & I’m recording it on @SkyHelpTeam as im working,can the end time of the programme be changed?Cricket in one day format never lasts 7 1/2 hours more like 8 1/2 the program needs to end at 12 🙁

  • AlDavis77 Alan Davis (@AlDavis77) reported

    @bt_uk New connection Order placed 2 weeks ago. Promised for connection 26th. Didn’t happen! Called Customer Service who apologised & said it would be put on an expedited request! Checked and it’s down for 14/12! Been on hold to speak with someone for 25 mins. Call me ASAP

  • davidwalsh86 David Walsh (@davidwalsh86) reported

    @scouser_abroad @bt_uk totally,agree,with,you BT..Bloody.terrible! ive,had,2,months,of,grief,with,this,company totally,inept

  • DEANHDAVID Dean H David (@DEANHDAVID) reported

    @nsdesign @btbusinesscare @SkyHelpTeam I don't think Openreach have a network to speak of. They simply deliver your broadband to the exchange where your ISP takes over.

  • ellysophia Elly Sophia (@ellysophia) reported

    @bt_uk our internet is awful - generally getting download max of 10mbps and upload 6.44mbps - what can you do about this?! Seems to have got worse recently