BT (British Telecom) outages and service status in Henley on Thames, England

Problems in the last 24 hours in Henley on Thames, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Henley on Thames, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Henley on Thames, England

The most recent BT (British Telecom) outage reports came from the following cities: Reading, Maidenhead, High Wycombe, Beaconsfield, Bracknell, and Crowthorne.

City	Problem Type	Report Time
Reading	Internet	9 hours ago
Reading	Wi-fi	2 days ago
Reading	Internet	6 days ago
Maidenhead	Internet	6 days ago
Reading	Internet	7 days ago
Reading	Internet	8 days ago

Nearby cities with recent reports

Community Discussion

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BT (British Telecom) Issues Reports Near Henley on Thames, England

Latest outage, problems and issue reports in Henley on Thames and nearby locations:

• 
  James Parker (@PF_BootCamp) reported 1 minute ago from Reading, England

  @bt_uk @KeoghanB @btsport Too late i was forced to watch a crap re run on YouTube today... obviously knowing the result. Absolutely zero help after many hours repeating my self on chat support, here and email. There is clearly a problem and nothing was done. I’ve screen shot convos to take this higher

• 
  Dark-Knight-Bananaman42 (@DBananaman42) reported 7 minutes ago from Sunningdale, England

  @ChadSpeedfight2 @jerryzukowski @btsportmotogp @MotoGP @lorenzo99 @26_DaniPedrosa @Official_CS27 @ValeYellow46 @btsport Moro 2 and MotoGP bikes are totally different. Many move up only to be frustrated. Rossi is not hogging a ride. He deserves the place. He will finish 6 or 7 in the championship this year. His worst finish for years and years on the slowest factory bike in the paddock.

• 
  John Edwards (@jwedwards1) reported 10 minutes ago from Marlow Bottom, England

  @bt_uk Any idea when this Broadband outage will be fixed? It’s been over 24 hours now #Marlow

• 
  Pinners (@pinners888) reported 13 minutes ago from Wokingham, England

  @btsport what’s going on. Why can’t I watch PSG game yet have to listen to pundits banging on about the Chelsea performance. WTF!

• 
  Kevin Buckland (@thomablue) reported 16 minutes ago from Reading, England

  @btsport commentary and pundits are objectionable and biased . You can stick your subscription up your red tinged arse- **** you 😂🤣😂🤣😂

• 
  Russell Cox (@RussWWFC) reported 17 minutes ago from High Wycombe, England

  @bt_uk Hi, I want to use BT WiFi using my mobile account. But I can only see login options for Open zone, BT Broadband and Vodafone

• 
  Doughnut Doney (@DoughnutDoney) reported 17 minutes ago from Benson, England

  @bt_uk Want to try a new router please so I know if thats the problem or not, thanks

• 
  Beth Willard (@BethcWillard) reported 17 minutes ago from Reading, England

  @_hypocaust Having the same issue with @btsport No coverage even though scheduled 😠

• 
  andyrow (@andyrow) reported 21 minutes ago from Hazlemere, England

  Our phone was fixed by @bt_uk and now we cannot access broadband from our smart hub or see internet tv, netflix, on demand etc. which we use all the time We never really use the landline phone! Great swap., thanks @bt_uk

• 
  Highlowmilo (@Highlowmilo1) reported 24 minutes ago from Reading, England

  @bt_uk Except for Mother in Law. 90 with dementia emergency careline reliant. Phone vital to contact family. Cut off as bill not paid due to error. No communication of any sort before this action taken. Good job nothing really bad happened.!!. Come on BT sort you act out.

• 
  Torriera Xhaka Dormez-Vous (@aaronftitus) reported 29 minutes ago from Reading, England

  Get rid of Martin Keown on co-commentary. He’s talks so much shit. #btsport

• 
  Henley-on-Thames (@HenleyPhotos) reported 29 minutes ago from Henley-on-Thames, England

  @UglyBear_ @bt_uk @skytv @btsport @BBCNews @SkyNews All rubbish, if our gas and electric and water run on the same service there would be uproar as it supposed to be the fourth utility service!!

• 
  Paul Hunsdon (@Hunsy1969) reported 34 minutes ago from Wokingham, England

  @clairesn13 @ncustisTheSun @btsport @SkySports No problem Claire. 😃

• 
  Cllr Helen Taylor (@CllrHelenTaylor) reported 35 minutes ago from Maidenhead, England

  @bt_uk No we were calling to cancel but had a billing issue first. Seeing as we were cut off we have no idea if the cancellation has been actioned or not?

• 
  Cllr Helen Taylor (@CllrHelenTaylor) reported 50 minutes ago from Maidenhead, England

  @bt_uk yet another epic fail. 34 minute call, transferred 3 times to the incorrect department, then cut off by the correct department dead on 9pm (home time) and you wonder why we want to cancel? 🤔

• 
  Dave Hampton (Standing as Earth) 🌍 (@carboncoach) reported 53 minutes ago from Marlow Bottom, England

  Dear @bt_uk Our mum is 94 yrs old in 2 weeks and relies on her landline phone Her service failed Oct23 Engineer said old handset needed replacing… mm? We chose BT to order a new one. But ‘tween you and @RoyalMail - it has not been delivered yet Can u help? @SueAuthor knows

• 
  Jonathan Richards (@JR_1871) reported 55 minutes ago from Reading, England

  Just lost my @bt_uk broadband - and they are saying it could be days before it’s repaired. I work from home. Disgraceful service. If I was days late with my payment they’d be all over me. If you’re with BT be warned. Apparently it’s due to us being in the ‘run up to Christmas’?

• 
  floralclaire (@floralclaire) reported 56 minutes ago from Bracknell, England

  @bt_uk please help my 80+ year old parents. Without phone or internet for 2 weeks since fibre works broke line. No one can/is fixing. They are desperate. Mobile only works in garden! Dunkirt Lane, Abbotts Ann. Please help!

• 
  caoimhe byrne-hansen (@Caoimhe88Byrne) reported 59 minutes ago from Reading, England

  @BritishTelecom your service has become crap after #ReadingFestival has started. Stop stealing my data and streaming #pissedoff @btsport because there’s no actual #bt trying to watch a film and constant interruptions

• 
  Nicholas Mazzei (@Tsar_Nicholas) reported 60 minutes ago from Wokingham, England

  100% with Gary Neville on this and I find it weird @SkySports @SkySportsPL needs to say this isn’t their view. You’re the broadcaster FFS; take a principled stand. You and @bt_uk have the power to force premier league to address the issues. Don’t be cowards.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Kasim (@Kasim26767212) reported 6 minutes ago

  @bt_uk Whats the customer setvice number ?

• 
  Tommy (@leopardtommy) reported 7 minutes ago

  @bt_uk hi BT, I’m still awaiting a response re: my complaint. This is nearly two weeks on and you’ve done roughly NOTHING to connect me to your network.

• 
  bakerbird  (@cakey12) reported 7 minutes ago

  @bt_uk been trying for 3 days now see my bill. Please don’t tell me you are not aware of any problems. How about telling me how this can be resolved. You emailed to say bill is available ……. All I get is 3 dancing dots !!!!!

• 
  Duncan Anderson 🍃🔋⚡️🤖 (@duncsand) reported 8 minutes ago

  @neural_theory @bt_uk No way to cancel on the website and I really had to hunt to find the phone number - they're trying their hardest to make it difficult.

• 
  Jane (@Milly1Molly) reported 9 minutes ago

  @weatherbraine @bt_uk @Ofcom We went away from BT due to their service. Who in their right mind uses Evri?

• 
  Kenta (@nemurikyosirou) reported 11 minutes ago

  Hello @bt_uk. I cancelled my broadband service BEFORE activation and within the cooling-off period. However, I’ve been incorrectly charged £33.99. This is unacceptable. If this isn't refunded immediately, I will escalate this to the Communications Ombudsman. Account number is

• 
  Simon Roxburgh (@SimonRoxburgh) reported 11 minutes ago

  @bt_uk @BTBusiness shocking service today. Over an hour being bounced between departments, kept on hold, more automated voices, chat bots, crappy apps and all I want to do is talk to someone who can sort things out, properly.

• 
  Elek Eklund (@EklundElek) reported 13 minutes ago

  @tctantan @bt_uk @bt_uk a once great company is now CRAP so I’m not surprised by what you’re saying 🤙🏻 You should ask to see the itemised phone bill for the non existing service! 🤙🏻

• 
  Nscale (@nscale) reported 14 minutes ago

  Last month we announced our plans to work with @bt_uk and @nvidia to bring sovereign AI infrastructure to the UK. Deploying up to 14MW of NVIDIA-powered compute across three BT sites, connected by their national network, with all data remaining within the UK. 🧵

• 
  Jac Dee 🇺🇦 (@Jacsplace3) reported 16 minutes ago

  Dear @bt_uk We switched to @EE home broadband 2 months ago and it's been awful since. We're now paying for two bills. Customer service think we switched in September 2025 - incorrect. Today we have no broadband Goodness sake the left hand doesn't know what the right hand is doing