BT (British Telecom) outages and service status in Henley on Thames, England

Problems in the last 24 hours in Henley on Thames, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Henley on Thames, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Henley on Thames, England

The most recent BT (British Telecom) outage reports came from the following cities: Reading, Maidenhead, Wallingford, Beaconsfield, High Wycombe, and Bracknell.

City	Problem Type	Report Time
Reading	Internet	1 day ago
Maidenhead	Internet	4 days ago
Maidenhead	Wi-fi	8 days ago
Reading	E-mail	11 days ago
Reading	Internet	11 days ago
Wallingford	TV	12 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Henley on Thames, England

Latest outage, problems and issue reports in Henley on Thames and nearby locations:

• 
  karl matthews (@karlos437) reported 5 minutes ago from Marlow Bottom, England

  Volume on #btsport3 is **** sort it out @bt_uk #Everton #leeds

• 
  Russell Cox (@RussWWFC) reported 10 minutes ago from High Wycombe, England

  @bt_uk Hi, I want to use BT WiFi using my mobile account. But I can only see login options for Open zone, BT Broadband and Vodafone

• 
  vicky clarke (@vickyclarke76) reported 13 minutes ago from Mortimer Common, England

  @bt_uk I have been really disappointed with your service so and have only been with you since December last year. Nothing is ever dealt with when I contact your team! Please can you sort it out?

• 
  Nicholas Mazzei (@Tsar_Nicholas) reported 14 minutes ago from Wokingham, England

  100% with Gary Neville on this and I find it weird @SkySports @SkySportsPL needs to say this isn’t their view. You’re the broadcaster FFS; take a principled stand. You and @bt_uk have the power to force premier league to address the issues. Don’t be cowards.

• 
  Dave Hampton (Standing as Earth) 🌍 (@carboncoach) reported 17 minutes ago from Marlow Bottom, England

  Dear @bt_uk Our mum is 94 yrs old in 2 weeks and relies on her landline phone Her service failed Oct23 Engineer said old handset needed replacing… mm? We chose BT to order a new one. But ‘tween you and @RoyalMail - it has not been delivered yet Can u help? @SueAuthor knows

• 
  Henley-on-Thames (@HenleyPhotos) reported 22 minutes ago from Henley-on-Thames, England

  @UglyBear_ @bt_uk @skytv @btsport @BBCNews @SkyNews All rubbish, if our gas and electric and water run on the same service there would be uproar as it supposed to be the fourth utility service!!

• 
  John Edwards (@jwedwards1) reported 23 minutes ago from Marlow Bottom, England

  @bt_uk Any idea when this Broadband outage will be fixed? It’s been over 24 hours now #Marlow

• 
  Cllr Helen Taylor (@CllrHelenTaylor) reported 24 minutes ago from Maidenhead, England

  @bt_uk Thank you but sadly your information seems incorrect as I can categorically tell you it drops several times a day. My husband works from home so it is noticed each time and it always goes down in the evening.

• 
  Tom Maskell (@tommaskell) reported 27 minutes ago from Marlow Bottom, England

  Terrible service @bt_uk - I phone to report a series of scam calls purporting to be from you.... Get through to your nuisance phone calls dept only to have the call terminated.

• 
  Pinners (@pinners888) reported 27 minutes ago from Wokingham, England

  @btsport what’s going on. Why can’t I watch PSG game yet have to listen to pundits banging on about the Chelsea performance. WTF!

• 
  ⌬Nessa Carson (@SuperScienceGrl) reported 31 minutes ago from Bracknell, England

  @bt_uk A fix has already been run! I would like to claim for these historical issues separately to trying to fix any persisting ones. Otherwise I'm thinking I might not ever be compensated :) fix already done!

• 
  andyrow (@andyrow) reported 35 minutes ago from Hazlemere, England

  Our phone was fixed by @bt_uk and now we cannot access broadband from our smart hub or see internet tv, netflix, on demand etc. which we use all the time We never really use the landline phone! Great swap., thanks @bt_uk

• 
  karl matthews (@karlos437) reported 36 minutes ago from Marlow Bottom, England

  @bt_uk major issues again in the SL7 area with #broadband #help been terrible for ever

• 
  caoimhe byrne-hansen (@Caoimhe88Byrne) reported 39 minutes ago from Reading, England

  @BritishTelecom your service has become crap after #ReadingFestival has started. Stop stealing my data and streaming #pissedoff @btsport because there’s no actual #bt trying to watch a film and constant interruptions

• 
  Doughnut Doney (@DoughnutDoney) reported 42 minutes ago from Benson, England

  @bt_uk Want to try a new router plz so I know if thats the problem or not. Thank you

• 
  floralclaire (@floralclaire) reported 43 minutes ago from Bracknell, England

  @bt_uk What a joke! My parents live in Abbotts Ann. They have been without phone and internet 2 WEEKS after roadworks. Who was responsible. Who can fix it? They are desperate now. @OpenreachHelp and @bt_uk and contractors haven’t fixed it. A disgrace! They are in 80s

• 
  Gavin Jones (@_gavinjones) reported 52 minutes ago from High Wycombe, England

  @bt_uk 2/2 My security cameras are down, my kids can’t do their homework, very dissatisfied

• 
  Darryl Still (@daxvondrac) reported 53 minutes ago from Wooburn, England

  @btsport please sack Peter Walton now. The guy is a complete an absolute moron and backs up everything that is bad about VAR. all 4 pros in the studio know it so please do not give the **** airspace. Its pathetic.

• 
  Cllr Helen Taylor (@CllrHelenTaylor) reported 56 minutes ago from Maidenhead, England

  @bt_uk No we were calling to cancel but had a billing issue first. Seeing as we were cut off we have no idea if the cancellation has been actioned or not?

• 
  David Bruton (@OutdoorDaveGB) reported 59 minutes ago from Reading, England

  @PhelanHill @bt_uk @virginmedia If it works it's brilliant but if it doesn't @virginmedia 's Customer Service is woeful in my experience (and @GBRChris_A 's) Currently even with all the people working at home it is good @ 200 Mbps !

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Lynda Hull (@lyndannh) reported 6 minutes ago

  @bt_uk HELP please.

• 
  Scott Game (@scottie_game) reported 8 minutes ago

  @bt_uk is there currently an issue with broadband in MK7 8HF?

• 
  gary tordoff (@chinleyman) reported 12 minutes ago

  @bt_uk I have norton up and running no problem but to load to phone its asking for the key

• 
  steven 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇨🇱🇮🇪 (@weblivz) reported 14 minutes ago

  @bt_uk It says there is an issue in my local area. This should be a proactive service to my mobile to indicate there is an issue. Also, the diagnostic page just timing out is also an issue that needs fixed. Thanks for the number though, very helpful I knowing what is happening.

• 
  Chris Hill (@dochill82) reported 16 minutes ago

  So tell me @bt_uk: 1. Is this the excellent customer service you talk about being committed to? 2. Why was my account cancelled when you knew it didn’t come from me? 3. Why aren’t your customer service team bending over backwards to get me online again today?

• 
  Bilal Ahmed (@Bilalahmadjj) reported 18 minutes ago

  @bt_uk Took Vikram 1 hour on a Web Chat for disconnection ..... Web Chat is supposed to work quicker.... Very poor service! I am very happy to leave BT Broadband.. I first ordered disconnection on 29th May but BT has no record of it. Anyway .. I am still not done yet the dude is still doing something in the background.. 1 hour!!!!! 🤯🤯🤯🤯Still no confirmation.. @BTGroup

• 
  Claire Pulls Pints (@LandladyClaire) reported 18 minutes ago

  @bt_uk you really need to teach Open Reach how to speak to females. Just had one in my business in Wokingham, turned up a day late, no call, stopped my business operating as he had to turn net off (after two attempts previously to be fixed) and was rude as hell to me

• 
  Alan Reeve (@AlanReeve2) reported 19 minutes ago

  @bt_uk I've called but it said it could be 45 min wait, I can afford the cost of waiting that long, surely you can help here please

• 
  Simboman 🇬🇧 🇺🇦 (@simboman) reported 21 minutes ago

  @bt_uk Thanks for getting back to me. The complaint to your office in Sheffield over 6 weeks ago was closed and not dealt with. I'm so frustrated and disatisfied I'm pulling together evidence to complain to @Ofcom

• 
  Markie_mark (@markie_sumark) reported 22 minutes ago

  Day 8, Landline Still doesn’t work and now not even any contact from @btbusinesscare Terrible for our business.