BT (British Telecom) Outage Report in Henley on Thames, Oxfordshire, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Henley on Thames, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Henley on Thames and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (4%)
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TV (1%)
Live Outage Map Near Henley on Thames, Oxfordshire, England
The most recent BT (British Telecom) outage reports came from the following cities: Reading, High Wycombe, Marlow, Beaconsfield, Maidenhead, Bracknell, Warfield and Henley on Thames.
| City | Problem Type | Report Time |
|---|---|---|
 Reading |
Internet | |
| High Wycombe |
Internet | |
| Marlow |
||
| Reading |
Internet | |
| Reading |
Internet | |
| Reading |
Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Henley on Thames, England
Latest outage, problems and issue reports in Henley on Thames and nearby locations:
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David Bruton
(@OutdoorDaveGB) reported
from
Reading, England
@PhelanHill @bt_uk @virginmedia If it works it's brilliant but if it doesn't @virginmedia 's Customer Service is woeful in my experience (and @GBRChris_A 's) Currently even with all the people working at home it is good @ 200 Mbps !
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James Parker
(@PF_BootCamp) reported
from
Reading, England
@bt_uk @KeoghanB @btsport Too late i was forced to watch a crap re run on YouTube today... obviously knowing the result. Absolutely zero help after many hours repeating my self on chat support, here and email. There is clearly a problem and nothing was done. I’ve screen shot convos to take this higher
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Gary
(@Gary4W) reported
from
Wokingham, England
I hope #Lloris hasn’t broken anything, especially his elbow. Speaking from experience, 18 months later mine still not right ! #Brighton #Tottenham @btsport
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Doughnut Doney
(@DoughnutDoney) reported
from
Benson, England
@bt_uk Want to try a new router please so I know if thats the problem or not, thanks
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Henley-on-Thames
(@HenleyPhotos) reported
from
Henley-on-Thames, England
@UglyBear_ @bt_uk @skytv @btsport @BBCNews @SkyNews All rubbish, if our gas and electric and water run on the same service there would be uproar as it supposed to be the fourth utility service!!
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Gavin Jones
(@_gavinjones) reported
from
High Wycombe, England
@bt_uk 2/2 My security cameras are down, my kids can’t do their homework, very dissatisfied
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Rob Carr
(@rgcarr1) reported
from
Woodley, England
@bt_uk exceptional customer service as usual. 7 days we’ve been trying to talk to you about our home move. 7 days you have hung up on us. Newsflash, you run a telephone service. Do let me know if you want me to come and show you how to use the telephone #btinternet #bttv
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Bren
(@bft9) reported
from
Reading, England
@TheVanaramaNL @btsport Nobel never punished them the crap referee did
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𝕋𝕠𝕞 𝔾𝕣𝕚𝕗𝕗𝕚𝕥𝕙𝕤
(@FuzzEVisuals) reported
from
Wokingham, England
I thought VAR was suppose to clear up these bad decisions. Obviously not. All officials have been absolutely terrible! #NAPLIV @btsportfootball @btsport
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Daniel Edwards
(@EddieEdwards16) reported
from
Bracknell, England
Good work @btsport if ever you were going to have technical issues, save them for w penalty shoot out in a cup final 🙈
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Gavin Jones
(@_gavinjones) reported
from
High Wycombe, England
@bt_uk 1/2 didn’t get a call but a text instead, now due to be fixed on the 7th February. Not only is my phone line down so is the broadband
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Paul Hunsdon
(@Hunsy1969) reported
from
Wokingham, England
@clairesn13 @ncustisTheSun @btsport @SkySports No problem Claire. 😃
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Dark-Knight-Bananaman42
(@DBananaman42) reported
from
Sunningdale, England
@ChadSpeedfight2 @jerryzukowski @btsportmotogp @MotoGP @lorenzo99 @26_DaniPedrosa @Official_CS27 @ValeYellow46 @btsport Moro 2 and MotoGP bikes are totally different. Many move up only to be frustrated. Rossi is not hogging a ride. He deserves the place. He will finish 6 or 7 in the championship this year. His worst finish for years and years on the slowest factory bike in the paddock.
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andyrow
(@andyrow) reported
from
Hazlemere, England
Our phone was fixed by @bt_uk and now we cannot access broadband from our smart hub or see internet tv, netflix, on demand etc. which we use all the time We never really use the landline phone! Great swap., thanks @bt_uk
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Nicholas Mazzei
(@Tsar_Nicholas) reported
from
Wokingham, England
100% with Gary Neville on this and I find it weird @SkySports @SkySportsPL needs to say this isn’t their view. You’re the broadcaster FFS; take a principled stand. You and @bt_uk have the power to force premier league to address the issues. Don’t be cowards.
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John Gubba
(@JohnGubba) reported
from
Marlow Bottom, England
@btsport the uefa feed of this match is really poor. Where are the replays? @EuropaLeague #MUNCOP
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John Gubba
(@JohnGubba) reported
from
Marlow Bottom, England
@bt_uk after 28 years I’ve had to leave #BT for business because of your poor service. Now I’m looking at transfering my personal BT account. Unless you deal with my complaints and do something you have lost another customer
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Doughnut Doney
(@DoughnutDoney) reported
from
Benson, England
@bt_uk Want to try a new router plz so I know if thats the problem or not. Thank you
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karl matthews
(@karlos437) reported
from
Marlow Bottom, England
@bt_uk major issues again in the SL7 area with #broadband #help been terrible for ever
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Parentsnet.in
(@parentsnetindia) reported
from
Wokingham, England
@bt_uk no engineer even assigned to the complaint. Huge loss, cannot see patients, cannot get phone calls, cannot take payments. BT is a disgrace
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Brjann diCrafforto
(@BaffoMoretti) reported
@bt_uk On various holds, short convos, transfers to another, then cuts off. What are opening hrs? More quickly, could an issue be sorted via few DM's? Long story shortened. I rang in Feb to address a mobile issue. Return to BT TV dangled as I was paying for sport & NFlx. Probs
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Den Brimmell 🇺🇦💙 The NHS
(@BrimmellDen) reported
@bt_uk Nope,that was a waste of time. Even though one of the BT engineers working in the street said all the street was affected,it shows there are no issues & yet there’s still no internet or phone.
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Moag KPSS
(@itsasarefecht) reported
@bt_uk I called and logged a complaint. Leaving my name and contact details. These were ignored, you called and spoke with my husband and agreed that the call could be closed (changing the complaint to his name). We are not living in the 1950s, I speak for myself.
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Alex Hill
(@Alexmoore0502) reported
@bt_uk hey please can you help me? Ordered a wifi booster for £9.99… it’s never arrived… don’t really want to sit on hold for ages so if you could help that would be amazing! Thanks 🙌🏻
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spursmanrich
(@richardajwilson) reported
After my elderly parents (85 & 91) being without their @virginmedia phone line with absolutely no support at all, it’s now good. Thank you @bt_uk for such a speedy and professional installation. 👋🏼 @virginmedia , you are useless.
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Phil
(@dr_phil_ok) reported
@btbusinesscare Several hours have passed and not online yet. You cut me off in error and yet it takes 24 hours to re-instate. No one works past 6pm it seems. Business class prices. Not buisnes class service.
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Carys Kaiser
(@CarysKaiser) reported
In this most sad time 🌏had to resort to twitter to get a customer service issue with @bt_uk perhaps noticed perhaps not. I know so much more going on in the world. Now feel blurgh as in many ways small stuff
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daniel-14
(@daniel130491253) reported
Banned again on siege because @bt_uk is the biggest bag of ****, constantly ******* disconnecting. It took them a week and a half to fix a ******* cable, customer service is ran by a bunch of brain dead ***** who don’t even answer the phone.
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Christophe
(@Chris66092274) reported
Hi @bt_uk Found out today that my parents, both in their late 70’s have been sold a ‘Premium’ broadband package at the cost of over £90 per month which in no way matches their needs and that they are now tied in for 2 years. Please can you help resolve this ?
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David Morgan
(@DJMorganYORKS) reported
@bt_uk I'm a legacy customer with EE. I wanted to highlight the fact that BT owns EE and therefore should be giving customers a better deal but that doesn't seem to be the case