BT (British Telecom) Outage Report in Henley on Thames, Oxfordshire, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Henley on Thames, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Henley on Thames and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (64%)
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Wi-fi (16%)
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Total Blackout (7%)
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E-mail (7%)
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Phone (6%)
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TV (1%)
Live Outage Map Near Henley on Thames, Oxfordshire, England
The most recent BT (British Telecom) outage reports came from the following cities: Beaconsfield, Reading, High Wycombe, Bracknell, Maidenhead, Wokingham and Marlow.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Henley on Thames, England
Latest outage, problems and issue reports in Henley on Thames and nearby locations:
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Andy West
(@Westofcenter) reported
from
Lower Shiplake, England
.@bt_uk are you aware of situations today where scamming calls cause Broadband to go down? Have received two today and both times, caused loss of connection.
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John Edwards
(@jwedwards1) reported
from
Marlow Bottom, England
@bt_uk Any idea when this Broadband outage will be fixed? It’s been over 24 hours now #Marlow
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Cllr Helen Taylor
(@CllrHelenTaylor) reported
from
Maidenhead, England
@bt_uk Thank you but sadly your information seems incorrect as I can categorically tell you it drops several times a day. My husband works from home so it is noticed each time and it always goes down in the evening.
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vicky clarke
(@vickyclarke76) reported
from
Mortimer Common, England
@bt_uk I have been really disappointed with your service so and have only been with you since December last year. Nothing is ever dealt with when I contact your team! Please can you sort it out?
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Cllr Helen Taylor
(@CllrHelenTaylor) reported
from
Maidenhead, England
@bt_uk No we were calling to cancel but had a billing issue first. Seeing as we were cut off we have no idea if the cancellation has been actioned or not?
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karl matthews
(@karlos437) reported
from
Marlow Bottom, England
@bt_uk major issues again in the SL7 area with #broadband #help been terrible for ever
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John Allen 🇬🇧🇿🇼
(@Cranstead) reported
from
Wokingham, England
NU v CFC BTSport- terrible commentary as per usual. The secret is to keep it simple and not continually talk bollocks....
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John Gubba
(@JohnGubba) reported
from
Marlow Bottom, England
@bt_uk after 28 years I’ve had to leave #BT for business because of your poor service. Now I’m looking at transfering my personal BT account. Unless you deal with my complaints and do something you have lost another customer
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Doughnut Doney
(@DoughnutDoney) reported
from
Benson, England
@bt_uk Want to try a new router please so I know if thats the problem or not, thanks
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Doughnut Doney
(@DoughnutDoney) reported
from
Benson, England
@bt_uk Want to try a new router plz so I know if thats the problem or not. Thank you
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John Gubba
(@JohnGubba) reported
from
Marlow Bottom, England
@btsport the uefa feed of this match is really poor. Where are the replays? @EuropaLeague #MUNCOP
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David Bruton
(@OutdoorDaveGB) reported
from
Reading, England
@PhelanHill @bt_uk @virginmedia If it works it's brilliant but if it doesn't @virginmedia 's Customer Service is woeful in my experience (and @GBRChris_A 's) Currently even with all the people working at home it is good @ 200 Mbps !
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Murray Heslin
(@Muzzhar) reported
from
Wokingham, England
@bt_uk internet going off 10-15 times a day no longer acceptable, especially when you are paying for a premier service, can’t get hold of faults either. Unacceptable!
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karl matthews
(@karlos437) reported
from
Marlow Bottom, England
Volume on #btsport3 is **** sort it out @bt_uk #Everton #leeds
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⌬Nessa Carson
(@SuperScienceGrl) reported
from
Bracknell, England
@bt_uk Hello! 👋 Apologies this may be a silly query, but I did the auto-fault reporting thing 2 days ago, and it kept alternating between saying it was ok and saying it wasn't, so I just want to check that the slow broadband connection actually did get reported properly? Thanks!
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Sharon Perry Art
(@shaz_perry) reported
from
Reading, England
@bt_uk engineer booked for this morning between 8 and 1 to fix slow connection yet hasn't shown up.
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⌬Nessa Carson
(@SuperScienceGrl) reported
from
Bracknell, England
@bt_uk Hello! I'm a bit concerned that you guys couldn't see a fault on my line any more a couple of days ago, as I've an engineer coming. It really is slow, but it won't even let me do BT speed test bcs a fault is reported. Can I check whether you think there's still a fault? :)
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Rob Percy
(@RobPercyPhoto) reported
from
High Wycombe, England
@John_McKee @bt_uk Hi John did you get anywhere with @bt_uk ? I’ve got exactly the same issue no activation until April but sold #hybridconnect as a short term fix before activation. But now I’m staring at a white light and blue signal bars.
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Daniel Edwards
(@EddieEdwards16) reported
from
Bracknell, England
Good work @btsport if ever you were going to have technical issues, save them for w penalty shoot out in a cup final 🙈
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Cllr Helen Taylor
(@CllrHelenTaylor) reported
from
Maidenhead, England
@bt_uk yet another epic fail. 34 minute call, transferred 3 times to the incorrect department, then cut off by the correct department dead on 9pm (home time) and you wonder why we want to cancel? 🤔
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Abi
(@TehBlackParade) reported
@btbusinesscare Can I do this even without all the account holder details? Boss isn’t available to do it and I don’t want to download WhatsApp if they won’t be able to help without his email etc. Thank you
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Darren Hulse
(@DazzHulsee) reported
@bt_uk Just stop letting customers down and lying
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Jake Austin Reynolds
(@JakeReynoldsB) reported
Been trying to have @bt_uk installed since the middle of December. Between them and @WeAreOpenreach and a multitude of errors their end, thinking the Salisbury Fibre Project is complete have a date for the 18 May. Far too long and not good enough...
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stephen dodds
(@cockneymagpie) reported
@bt_uk glad I am not with this great company, dealing with my aunts account and 14 days to get on broadband and tv - still not live - very poor -
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Alex
(@Gotmykindle) reported
@bt_uk can't access emails in Argyll either. Is the network down???
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gavin ferris
(@gferrisofficial) reported
Hi @bt_uk thanks for informing me of your new covid restrictions hours before my installation that meant I had to cancel the order. Unfortunately I just didn't find having the engineer install the modem on the living room floor would agree with my two asd kids. Ta.
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ToboBobo
(@tobobobo) reported
Glad I'm not the only one having problems with #BTEmail today. @bt_uk
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William Hancock
(@YorksHillbilly) reported
Ey up @BTCare, if I sign up to a 24 month contract then in a year I decide to move home and the now area doesn't support Full Fibre Broadband, what happens then? *thanks in advance
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Jim Gamble
(@JimGamble_INEQE) reported
@OpenreachHelp To be honest @bt_uk been shocking but your guys also cancelled last minute & never came back.
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Lynne
(@LynnieB53) reported
@bt_uk Help! Can't log in to mails - just keep getting a red box telling me "something went wrong"! Password and email 100% correct and have tried on both personal laptop and work desktop but get same error message!