BT (British Telecom) outages and service status in Henley on Thames, England

Problems in the last 24 hours in Henley on Thames, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Henley on Thames, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Henley on Thames, England

The most recent BT (British Telecom) outage reports came from the following cities: Ascot, Maidenhead, Reading, Henley on Thames, Bracknell, High Wycombe, Wokingham, Windlesham, Wallingford, and Beaconsfield.

City	Problem Type	Report Time
Ascot	Phone	15 hours ago
Maidenhead	Phone	1 day ago
Reading	Internet	2 days ago
Maidenhead	Internet	4 days ago
Reading	Internet	4 days ago
Maidenhead	Internet	4 days ago

Nearby cities with recent reports

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BT (British Telecom) Issues Reports Near Henley on Thames, England

Latest outage, problems and issue reports in Henley on Thames and nearby locations:

• 
  Dave Hampton (Standing as Earth) 🌍 (@carboncoach) reported 3 minutes ago from Marlow Bottom, England

  Dear @bt_uk Our mum is 94 yrs old in 2 weeks and relies on her landline phone Her service failed Oct23 Engineer said old handset needed replacing… mm? We chose BT to order a new one. But ‘tween you and @RoyalMail - it has not been delivered yet Can u help? @SueAuthor knows

• 
  floralclaire (@floralclaire) reported 9 minutes ago from Bracknell, England

  @bt_uk please help my 80+ year old parents. Without phone or internet for 2 weeks since fibre works broke line. No one can/is fixing. They are desperate. Mobile only works in garden! Dunkirt Lane, Abbotts Ann. Please help!

• 
  Prattle (@Prattle16) reported 10 minutes ago from Woodley, England

  @btsportmotogp @btsport do@you realise the level of disappointment & frustration you’ve introduced to my household this weekend by totally c***ing up the coverage? Worst part as I understand it - my husband can no longer record everything he wants to see as it’s on red button 😩

• 
  Gavin Jones (@_gavinjones) reported 13 minutes ago from High Wycombe, England

  @bt_uk 1/2 didn’t get a call but a text instead, now due to be fixed on the 7th February. Not only is my phone line down so is the broadband

• 
  James Parker (@PF_BootCamp) reported 14 minutes ago from Reading, England

  @bt_uk @KeoghanB @btsport Too late i was forced to watch a crap re run on YouTube today... obviously knowing the result. Absolutely zero help after many hours repeating my self on chat support, here and email. There is clearly a problem and nothing was done. I’ve screen shot convos to take this higher

• 
  Beth Willard (@BethcWillard) reported 14 minutes ago from Reading, England

  @_hypocaust Having the same issue with @btsport No coverage even though scheduled 😠

• 
  ⌬Nessa Carson (@SuperScienceGrl) reported 16 minutes ago from Bracknell, England

  @bt_uk Hello! I'm a bit concerned that you guys couldn't see a fault on my line any more a couple of days ago, as I've an engineer coming. It really is slow, but it won't even let me do BT speed test bcs a fault is reported. Can I check whether you think there's still a fault? :)

• 
  Khurram Qayam (@kqbrain) reported 21 minutes ago from Reading, England

  Another day of bad experience with @virginmedia broadband service in RG6 area. Buffering on streaming service, no video calls possible on Skype and WhatsApp. Seriously thinking of switching to @bt_uk

• 
  andyrow (@andyrow) reported 21 minutes ago from Hazlemere, England

  Our phone was fixed by @bt_uk and now we cannot access broadband from our smart hub or see internet tv, netflix, on demand etc. which we use all the time We never really use the landline phone! Great swap., thanks @bt_uk

• 
  Daniel Edwards (@EddieEdwards16) reported 25 minutes ago from Bracknell, England

  Good work @btsport if ever you were going to have technical issues, save them for w penalty shoot out in a cup final 🙈

• 
  Cllr Helen Taylor (@CllrHelenTaylor) reported 26 minutes ago from Maidenhead, England

  @bt_uk No we were calling to cancel but had a billing issue first. Seeing as we were cut off we have no idea if the cancellation has been actioned or not?

• 
  Dark-Knight-Bananaman42 (@DBananaman42) reported 30 minutes ago from Sunningdale, England

  @ChadSpeedfight2 @jerryzukowski @btsportmotogp @MotoGP @lorenzo99 @26_DaniPedrosa @Official_CS27 @ValeYellow46 @btsport Moro 2 and MotoGP bikes are totally different. Many move up only to be frustrated. Rossi is not hogging a ride. He deserves the place. He will finish 6 or 7 in the championship this year. His worst finish for years and years on the slowest factory bike in the paddock.

• 
  John Gubba (@JohnGubba) reported 30 minutes ago from Marlow Bottom, England

  @bt_uk after 28 years I’ve had to leave #BT for business because of your poor service. Now I’m looking at transfering my personal BT account. Unless you deal with my complaints and do something you have lost another customer

• 
  Sharon Perry Art (@shaz_perry) reported 36 minutes ago from Reading, England

  @bt_uk engineer booked for this morning between 8 and 1 to fix slow connection yet hasn't shown up.

• 
  Cllr Helen Taylor (@CllrHelenTaylor) reported 38 minutes ago from Maidenhead, England

  @bt_uk yet another epic fail. 34 minute call, transferred 3 times to the incorrect department, then cut off by the correct department dead on 9pm (home time) and you wonder why we want to cancel? 🤔

• 
  John Gubba (@JohnGubba) reported 45 minutes ago from Marlow Bottom, England

  @btsport the uefa feed of this match is really poor. Where are the replays? @EuropaLeague #MUNCOP

• 
  Rob Carr (@rgcarr1) reported 45 minutes ago from Woodley, England

  @bt_uk exceptional customer service as usual. 7 days we’ve been trying to talk to you about our home move. 7 days you have hung up on us. Newsflash, you run a telephone service. Do let me know if you want me to come and show you how to use the telephone #btinternet #bttv

• 
  𝕋𝕠𝕞 𝔾𝕣𝕚𝕗𝕗𝕚𝕥𝕙𝕤 (@FuzzEVisuals) reported 51 minutes ago from Wokingham, England

  I thought VAR was suppose to clear up these bad decisions. Obviously not. All officials have been absolutely terrible! #NAPLIV @btsportfootball @btsport

• 
  Highlowmilo (@Highlowmilo1) reported 56 minutes ago from Reading, England

  @bt_uk Except for Mother in Law. 90 with dementia emergency careline reliant. Phone vital to contact family. Cut off as bill not paid due to error. No communication of any sort before this action taken. Good job nothing really bad happened.!!. Come on BT sort you act out.

• 
  Nicholas Mazzei (@Tsar_Nicholas) reported 57 minutes ago from Wokingham, England

  100% with Gary Neville on this and I find it weird @SkySports @SkySportsPL needs to say this isn’t their view. You’re the broadcaster FFS; take a principled stand. You and @bt_uk have the power to force premier league to address the issues. Don’t be cowards.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Alan Swanson (@Haggisguy) reported 6 minutes ago

  @bt_uk I cannot be the only person facing this issue, been doing it online for years, until the current bill.

• 
  alex (@Alex_CK2) reported 6 minutes ago

  @BT_UK My parents been without WiFi for 3 days. They were told it was billing issue despite paying and having proof. Today my mum was passed between 5 people, blaming either billing or a copper wire switch. No fix, no warning, despite paying hundreds each month. Awful service.

• 
  John (@palacejohn) reported 13 minutes ago

  @bt_uk My mother is 93 years old and landline is her only means of communication and it is not working . How can I arrange for this to be addressed ?

• 
  Mark 💙🤍 🇪🇺 🌈 (@MarkJohnpotter) reported 14 minutes ago

  If you want shocking customer service contact @bt_uk they brag how good their service is. I found it shocking book appointment wait for them then they cancel by text don’t even have the manners to call you.

• 
  Slimzee (@slimzeeUTD) reported 15 minutes ago

  @virginmedia 28million pound fine, what a crap service. Glad I moved to @bt_uk

• 
  Barbara Starkey (@brassbubs) reported 18 minutes ago

  @bt_uk when are you going to fix the BT app? For over a month now we have been unable to log on and access our account. Neither can we do it online. It's beyond a disgrace

• 
  Alan Swanson (@Haggisguy) reported 18 minutes ago

  @bt_uk I'm unable to manage my account online due to the recent changes you've made with MFA and needing a uk mobile phone. How do I check on my billing, how do I know what my bill is, and how do I pay it. Tried multiple times calling customer service and nobody has a solution??

• 
  Chris Dawson (@ChrisCharlesD1) reported 19 minutes ago

  @bt_uk @WeAreOpenreach Hi BT and Openreach. how do i raise a complain. BT broadband customer multiple people on our estate, just had Openreach yet again 2 hours ago out to street to say no fault, to have internet off again., Its clear they are not fixing the faul this is not the

• 
  Karen ♿🌞💐 🇬🇧 🇺🇦🇮🇱 🇨🇦🇦🇺🇳🇿🇪🇺 (@MrsXXV25) reported 28 minutes ago

  @bt_uk I can’t see anything to describe what to do if the modem LOS light is red. This level of customer service is unacceptable. I’m physically disabled and it’s incredibly painful for me to get low down enough to see or work on the modem. Wish we’d never joined BT.

• 
  Janey Sinnett (@JaneyJaney77) reported 31 minutes ago

  @bt_uk what is going on with btinternet? I can’t access my emails, currently in a lengthy queue for online help