BT (British Telecom) Outage Report in Henley on Thames, Oxfordshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Henley on Thames, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Henley on Thames and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 15: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 03:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Henley on Thames, Oxfordshire, England
The most recent BT (British Telecom) outage reports came from the following cities: Reading, High Wycombe, Wokingham, Bracknell, Beaconsfield, Maidenhead and Marlow.
| City | Problem Type | Report Time |
|---|---|---|
 Reading |
Internet | |
| Reading |
Internet | |
| Reading |
Internet | |
| Reading |
Internet | |
| Reading |
Internet | |
| High Wycombe |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Henley on Thames, England
Latest outage, problems and issue reports in Henley on Thames and nearby locations:
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Cllr Helen Taylor
(@CllrHelenTaylor) reported
from
Maidenhead, England
@bt_uk Thank you but sadly your information seems incorrect as I can categorically tell you it drops several times a day. My husband works from home so it is noticed each time and it always goes down in the evening.
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Gavin Jones
(@_gavinjones) reported
from
High Wycombe, England
@bt_uk 1/2 didn’t get a call but a text instead, now due to be fixed on the 7th February. Not only is my phone line down so is the broadband
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Doughnut Doney
(@DoughnutDoney) reported
from
Benson, England
@bt_uk Want to try a new router plz so I know if thats the problem or not. Thank you
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vicky clarke
(@vickyclarke76) reported
from
Mortimer Common, England
@bt_uk I have been really disappointed with your service so and have only been with you since December last year. Nothing is ever dealt with when I contact your team! Please can you sort it out?
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John Allen 🇬🇧🇿🇼
(@Cranstead) reported
from
Wokingham, England
NU v CFC BTSport- terrible commentary as per usual. The secret is to keep it simple and not continually talk bollocks....
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Gavin Jones
(@_gavinjones) reported
from
High Wycombe, England
@bt_uk 2/2 My security cameras are down, my kids can’t do their homework, very dissatisfied
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David Bruton
(@OutdoorDaveGB) reported
from
Reading, England
@PhelanHill @bt_uk @virginmedia If it works it's brilliant but if it doesn't @virginmedia 's Customer Service is woeful in my experience (and @GBRChris_A 's) Currently even with all the people working at home it is good @ 200 Mbps !
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Cllr Helen Taylor
(@CllrHelenTaylor) reported
from
Maidenhead, England
@bt_uk No we were calling to cancel but had a billing issue first. Seeing as we were cut off we have no idea if the cancellation has been actioned or not?
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John Gubba
(@JohnGubba) reported
from
Marlow Bottom, England
@bt_uk after 28 years I’ve had to leave #BT for business because of your poor service. Now I’m looking at transfering my personal BT account. Unless you deal with my complaints and do something you have lost another customer
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Murray Heslin
(@Muzzhar) reported
from
Wokingham, England
@bt_uk internet going off 10-15 times a day no longer acceptable, especially when you are paying for a premier service, can’t get hold of faults either. Unacceptable!
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karl matthews
(@karlos437) reported
from
Marlow Bottom, England
Volume on #btsport3 is **** sort it out @bt_uk #Everton #leeds
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Cllr Helen Taylor
(@CllrHelenTaylor) reported
from
Maidenhead, England
@bt_uk yet another epic fail. 34 minute call, transferred 3 times to the incorrect department, then cut off by the correct department dead on 9pm (home time) and you wonder why we want to cancel? 🤔
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James Parker
(@PF_BootCamp) reported
from
Reading, England
@bt_uk @KeoghanB @btsport Too late i was forced to watch a crap re run on YouTube today... obviously knowing the result. Absolutely zero help after many hours repeating my self on chat support, here and email. There is clearly a problem and nothing was done. I’ve screen shot convos to take this higher
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John Gubba
(@JohnGubba) reported
from
Marlow Bottom, England
@btsport the uefa feed of this match is really poor. Where are the replays? @EuropaLeague #MUNCOP
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Paul Hunsdon
(@Hunsy1969) reported
from
Wokingham, England
@clairesn13 @ncustisTheSun @btsport @SkySports No problem Claire. 😃
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karl matthews
(@karlos437) reported
from
Marlow Bottom, England
@bt_uk major issues again in the SL7 area with #broadband #help been terrible for ever
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Daniel Edwards
(@EddieEdwards16) reported
from
Bracknell, England
Good work @btsport if ever you were going to have technical issues, save them for w penalty shoot out in a cup final 🙈
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Henley-on-Thames
(@HenleyPhotos) reported
from
Henley-on-Thames, England
@UglyBear_ @bt_uk @skytv @btsport @BBCNews @SkyNews All rubbish, if our gas and electric and water run on the same service there would be uproar as it supposed to be the fourth utility service!!
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Andy West
(@Westofcenter) reported
from
Lower Shiplake, England
.@bt_uk are you aware of situations today where scamming calls cause Broadband to go down? Have received two today and both times, caused loss of connection.
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Doughnut Doney
(@DoughnutDoney) reported
from
Benson, England
@bt_uk Want to try a new router please so I know if thats the problem or not, thanks
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Gwendolyn Muleya
(@GwendolynMuleya) reported
@bt_uk I switched over to BT today and so far I have been on hold for more than 25 minutes and your chat help has been useless.
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Bookmarks Bookshop
(@Bookmarks_books) reported
Every day at this time our wi-fi goes down. Despite claims of 'fixed it' We pay big money for a lousy service. @btbusinesscare @bt_uk.
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Gringo
(@gringo1804) reported
@bt_uk I immediately contacted @bt_uk & was told my only options were to either cancel entire order or cancel TV package. Chose to cancel TV package but feel may have made wrong decision. How can I trust @bt_uk to get anything right?
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Matt
(@magicmattyy) reported
@bt_uk I am unable to find BT Sport app for Fire Kindle 10 HD? Could you help please? Thanks
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john clifton
(@cliffy90ra) reported
@bt_uk Bad picture, had the Ariel people out to sort signal problem, but after couple of days back to a bad picture, but saying strong signal strength. She rang you up and was put on hold then hung up, this happened a couple of times
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Sandjcleaning
(@sandjcleaning) reported
@bt_uk @D2tty this is what I’m dealing with. So you get the deal as easy as pie yet I’m on my third phone call of the day and not resolved, it’s like pulling teeth. For a communications company service today is horrendous
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sportsjock
(@sportsjock5) reported
@btsport need to get new pundit for Celtic game @JohnHartson10 is rapidly turning in our version of @alexrae1969, just a cheer leader with no value of opinion, same with strachan, although I honestly turn tv down or over when strachan is on, we need honesty instead of sycophants.
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craig805
(@craig8051) reported
@bt_uk BT in their infinite wisdom have decided to delete my mobile number, instead of the requuested deletion of my late partners number. This was "fixed" by Donna Stanley is executive customer resolution team 3 weeks ago but it seems not as phone disconnected today. Help!!!
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Anne Louise Jeune
(@LouiseJeune) reported
@bt_uk I would like to lodge a complaint with regard to your internet service. My 77 year old mum is a phone and broadband customer. From November 17th she has had no internet access. She reported it and was assured it would be sorted and an engineer would call.
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bradley brown
(@b2dbop) reported
@bt_uk My 02 boost box hasnt worked since i got my new hub, can u help??