BT (British Telecom)

BT (British Telecom) Outage Report in Henley on Thames, Oxfordshire, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Henley on Thames, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Henley on Thames and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Henley on Thames, Oxfordshire, England 12/21/2025 21:20

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Henley on Thames, Oxfordshire, England

The most recent BT (British Telecom) outage reports came from the following cities: Maidenhead, Reading, Marlow, High Wycombe, Beaconsfield, Bracknell, Warfield and Henley on Thames.

Loading map, please wait...
City Problem Type Report Time
United KingdomMaidenhead Wi-fi
United KingdomReading Internet
United KingdomMarlow Internet
United KingdomReading Internet
United KingdomReading E-mail
United KingdomReading Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Henley on Thames, England

Latest outage, problems and issue reports in Henley on Thames and nearby locations:

  • JohnGubba John Gubba (@JohnGubba) reported from Marlow Bottom, England

    @btsport the uefa feed of this match is really poor. Where are the replays? @EuropaLeague #MUNCOP

  • SuperScienceGrl ⌬Nessa Carson (@SuperScienceGrl) reported from Bracknell, England

    @bt_uk Hello! 👋 Apologies this may be a silly query, but I did the auto-fault reporting thing 2 days ago, and it kept alternating between saying it was ok and saying it wasn't, so I just want to check that the slow broadband connection actually did get reported properly? Thanks!

  • Westofcenter Andy West (@Westofcenter) reported from Lower Shiplake, England

    .@bt_uk are you aware of situations today where scamming calls cause Broadband to go down? Have received two today and both times, caused loss of connection.

  • jwedwards1 John Edwards (@jwedwards1) reported from Marlow Bottom, England

    @bt_uk Any idea when this Broadband outage will be fixed? It’s been over 24 hours now #Marlow

  • BethcWillard Beth Willard (@BethcWillard) reported from Reading, England

    @_hypocaust Having the same issue with @btsport No coverage even though scheduled 😠

  • CllrHelenTaylor Cllr Helen Taylor (@CllrHelenTaylor) reported from Maidenhead, England

    @bt_uk Thank you but sadly your information seems incorrect as I can categorically tell you it drops several times a day. My husband works from home so it is noticed each time and it always goes down in the evening.

  • CllrHelenTaylor Cllr Helen Taylor (@CllrHelenTaylor) reported from Maidenhead, England

    @bt_uk No we were calling to cancel but had a billing issue first. Seeing as we were cut off we have no idea if the cancellation has been actioned or not?

  • EddieEdwards16 Daniel Edwards (@EddieEdwards16) reported from Bracknell, England

    Good work @btsport if ever you were going to have technical issues, save them for w penalty shoot out in a cup final 🙈

  • shaz_perry Sharon Perry Art (@shaz_perry) reported from Reading, England

    @bt_uk engineer booked for this morning between 8 and 1 to fix slow connection yet hasn't shown up.

  • karlos437 karl matthews (@karlos437) reported from Marlow Bottom, England

    Volume on #btsport3 is **** sort it out @bt_uk #Everton #leeds

  • SuperScienceGrl ⌬Nessa Carson (@SuperScienceGrl) reported from Bracknell, England

    @bt_uk Hello! I've had a problem: for a year (between first 2 speed tests), my broadband speed was much lower than advertised. I just did another: ok but still seems lower? An engineer confirmed & said I should claim money back for the year & ongoing if still happening.

  • Cranstead John Allen 🇬🇧🇿🇼 (@Cranstead) reported from Wokingham, England

    NU v CFC BTSport- terrible commentary as per usual. The secret is to keep it simple and not continually talk bollocks....

  • SuperScienceGrl ⌬Nessa Carson (@SuperScienceGrl) reported from Bracknell, England

    @bt_uk A fix has already been run! I would like to claim for these historical issues separately to trying to fix any persisting ones. Otherwise I'm thinking I might not ever be compensated :) fix already done!

  • vickyclarke76 vicky clarke (@vickyclarke76) reported from Mortimer Common, England

    @bt_uk I have been really disappointed with your service so and have only been with you since December last year. Nothing is ever dealt with when I contact your team! Please can you sort it out?

  • JohnGubba John Gubba (@JohnGubba) reported from Marlow Bottom, England

    @bt_uk after 28 years I’ve had to leave #BT for business because of your poor service. Now I’m looking at transfering my personal BT account. Unless you deal with my complaints and do something you have lost another customer

  • Muzzhar Murray Heslin (@Muzzhar) reported from Wokingham, England

    @bt_uk internet going off 10-15 times a day no longer acceptable, especially when you are paying for a premier service, can’t get hold of faults either. Unacceptable!

  • RobPercyPhoto Rob Percy (@RobPercyPhoto) reported from High Wycombe, England

    @John_McKee @bt_uk Hi John did you get anywhere with @bt_uk ? I’ve got exactly the same issue no activation until April but sold #hybridconnect as a short term fix before activation. But now I’m staring at a white light and blue signal bars.

  • DoughnutDoney Doughnut Doney (@DoughnutDoney) reported from Benson, England

    @bt_uk Want to try a new router plz so I know if thats the problem or not. Thank you

  • SuperScienceGrl ⌬Nessa Carson (@SuperScienceGrl) reported from Bracknell, England

    @bt_uk Hello! I'm a bit concerned that you guys couldn't see a fault on my line any more a couple of days ago, as I've an engineer coming. It really is slow, but it won't even let me do BT speed test bcs a fault is reported. Can I check whether you think there's still a fault? :)

  • CllrHelenTaylor Cllr Helen Taylor (@CllrHelenTaylor) reported from Maidenhead, England

    @bt_uk yet another epic fail. 34 minute call, transferred 3 times to the incorrect department, then cut off by the correct department dead on 9pm (home time) and you wonder why we want to cancel? 🤔

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • apes147 April Dwyer (@apes147) reported

    @bt_uk Much appreciated Jordan, the issue seems to have been resolved by your engineers. Thanks for the helpful and prompt response to my enquiries.

  • davidtoft0125 davidtoft (@davidtoft0125) reported

    @bt_uk All your agents are lovely on the phone and then you find out they lied just to pass you on to the next one a few days later. I have about 5 complaints lodged already from a new customer status, absolutely useless

  • wmack70 mackw (@wmack70) reported

    @bt_uk can you advise of internet connection problems in the Glasgow area … no connection all day 🤬

  • thescienceboii Jonathon Dean Coey (@thescienceboii) reported

    @bt_uk I'm a new customer, have received several notifications this week that a BT engineer will visit to set up broadband at 8am-1pm today. No one has turned up and no communication from BT. Very poor compared to other providers.

  • davidtoft0125 davidtoft (@davidtoft0125) reported

    @bt_uk this is aside from the main issue that not one of your selling agents told us we needed an aerial for the whole thing to work, which we don't have. We had two orders on our account due to BT's **** up, which means your terrible IT system cannot add an additional package

  • xXxXPuNKDXxXx 🇬🇧 PuNKD Steven 🇬🇧 #LuciferNetflix (@xXxXPuNKDXxXx) reported

    @bt_uk Hopefully @WeAreOpenreach @OpenreachHelp upgrade the network in Grimsby (DN33) sooner rather than later. Faster is always better!

  • Andersj822010 Anders👀😎🦁🥋🏏⚽🎮🏞️ (@Andersj822010) reported

    @MunyaGums Wtf serious..wow aah..thats y ndati bata munyati uya kkkk Btsport and sum others. Surprised tho.

  • davidtoft0125 davidtoft (@davidtoft0125) reported

    @bt_uk made my the person on the phone who said, I quote, "I knew what you were going to say before you finished". The further good news is you use a third-party to correct your lie/issue, who you constantly say 'are nothing to do with you' so can't help.

  • xXxXPuNKDXxXx 🇬🇧 PuNKD Steven 🇬🇧 #LuciferNetflix (@xXxXPuNKDXxXx) reported

    Finally managed @virginmedia today. Couldn't stand being with them any longer. Issue after issue. Had no internet for over a month. Moving to @bt_uk, hopefully they're better!

  • Jacko9327 Jacko Jones (@Jacko9327) reported

    is anybody really arsed about all this award **** and pointless videos before the @ChampionsLeague draw?? get them ***** in the pot and show us who is in what group, literally a waste of time all this before hand @btsport @btsportfootball #ChampionsLeaguedraw