BT (British Telecom) outages and service status in Henley on Thames, England

Problems in the last 24 hours in Henley on Thames, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Henley on Thames, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Henley on Thames, England

The most recent BT (British Telecom) outage reports came from the following cities: High Wycombe, Reading, Beaconsfield, Maidenhead, Bracknell, and Crowthorne.

City	Problem Type	Report Time
High Wycombe	Phone	10 hours ago
Reading	Internet	1 day ago
Beaconsfield	Internet	2 days ago
Reading	Wi-fi	8 days ago
Reading	Wi-fi	9 days ago
Reading	Internet	9 days ago

Nearby cities with recent reports

Community Discussion

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BT (British Telecom) Issues Reports Near Henley on Thames, England

Latest outage, problems and issue reports in Henley on Thames and nearby locations:

• 
  Pete 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇮🇹 (@gonnella) reported 1 minute ago from Woodley, England

  @BTCare my 85 year old elderly gran has a very old master socket pre NTE5 which has been positioned awkwardly near the ceiling. She cannot get to the room where it is very quickly anymore, and because it is pre NTE5 we cannot run a extension either. Can you help please.

• 
  Andy West (@Westofcenter) reported 2 minutes ago from Lower Shiplake, England

  .@bt_uk are you aware of situations today where scamming calls cause Broadband to go down? Have received two today and both times, caused loss of connection.

• 
  andyrow (@andyrow) reported 4 minutes ago from Hazlemere, England

  Our phone was fixed by @bt_uk and now we cannot access broadband from our smart hub or see internet tv, netflix, on demand etc. which we use all the time We never really use the landline phone! Great swap., thanks @bt_uk

• 
  John Gubba (@JohnGubba) reported 5 minutes ago from Marlow Bottom, England

  @bt_uk after 28 years I’ve had to leave #BT for business because of your poor service. Now I’m looking at transfering my personal BT account. Unless you deal with my complaints and do something you have lost another customer

• 
  Daniel Edwards (@EddieEdwards16) reported 7 minutes ago from Bracknell, England

  Good work @btsport if ever you were going to have technical issues, save them for w penalty shoot out in a cup final 🙈

• 
  John Allen 🇬🇧🇿🇼 (@Cranstead) reported 7 minutes ago from Wokingham, England

  NU v CFC BTSport- terrible commentary as per usual. The secret is to keep it simple and not continually talk bollocks....

• 
  Tom Maskell (@tommaskell) reported 7 minutes ago from Marlow Bottom, England

  Terrible service @bt_uk - I phone to report a series of scam calls purporting to be from you.... Get through to your nuisance phone calls dept only to have the call terminated.

• 
  Parentsnet.in (@parentsnetindia) reported 9 minutes ago from Wokingham, England

  @bt_uk no engineer even assigned to the complaint. Huge loss, cannot see patients, cannot get phone calls, cannot take payments. BT is a disgrace

• 
  Kevin Buckland (@thomablue) reported 16 minutes ago from Reading, England

  @btsport commentary and pundits are objectionable and biased . You can stick your subscription up your red tinged arse- **** you 😂🤣😂🤣😂

• 
  Sharon Perry Art (@shaz_perry) reported 17 minutes ago from Reading, England

  @bt_uk engineer booked for this morning between 8 and 1 to fix slow connection yet hasn't shown up.

• 
  Cllr Helen Taylor (@CllrHelenTaylor) reported 18 minutes ago from Maidenhead, England

  @bt_uk Thank you but sadly your information seems incorrect as I can categorically tell you it drops several times a day. My husband works from home so it is noticed each time and it always goes down in the evening.

• 
  floralclaire (@floralclaire) reported 21 minutes ago from Bracknell, England

  @bt_uk What a joke! My parents live in Abbotts Ann. They have been without phone and internet 2 WEEKS after roadworks. Who was responsible. Who can fix it? They are desperate now. @OpenreachHelp and @bt_uk and contractors haven’t fixed it. A disgrace! They are in 80s

• 
  floralclaire (@floralclaire) reported 27 minutes ago from Bracknell, England

  @bt_uk please help my 80+ year old parents. Without phone or internet for 2 weeks since fibre works broke line. No one can/is fixing. They are desperate. Mobile only works in garden! Dunkirt Lane, Abbotts Ann. Please help!

• 
  John Gubba (@JohnGubba) reported 27 minutes ago from Marlow Bottom, England

  @btsport the uefa feed of this match is really poor. Where are the replays? @EuropaLeague #MUNCOP

• 
  Dave Hampton (Standing as Earth) 🌍 (@carboncoach) reported 31 minutes ago from Marlow Bottom, England

  Dear @bt_uk Our mum is 94 yrs old in 2 weeks and relies on her landline phone Her service failed Oct23 Engineer said old handset needed replacing… mm? We chose BT to order a new one. But ‘tween you and @RoyalMail - it has not been delivered yet Can u help? @SueAuthor knows

• 
  Cllr Helen Taylor (@CllrHelenTaylor) reported 32 minutes ago from Maidenhead, England

  @bt_uk No we were calling to cancel but had a billing issue first. Seeing as we were cut off we have no idea if the cancellation has been actioned or not?

• 
  Torriera Xhaka Dormez-Vous (@aaronftitus) reported 38 minutes ago from Reading, England

  Get rid of Martin Keown on co-commentary. He’s talks so much shit. #btsport

• 
  Chris Green (@chrisgreen) reported 39 minutes ago from High Wycombe, England

  The exchange in Beaconsfield has just fallen over, landlines and broadband down. Anyone from @btbusinesscare online who can get someone on the case. Has taken out most of the businesses in the area including their card processing capabilities? Thanks. #bthelp @OpenreachHelp

• 
  Gerry Murray (@gerryjmurray) reported 45 minutes ago from Beaconsfield, England

  @bt_uk No - your website said there’s a fault that needs an engineer. Your support person wouldn’t book it unless I agreed to pay £85 for a call out to fix your broadband which is at 1/5th the speed it should be. I refused and have ordered sky and will be cancelling BT this evening

• 
  Doughnut Doney (@DoughnutDoney) reported 50 minutes ago from Benson, England

  @bt_uk Want to try a new router plz so I know if thats the problem or not. Thank you

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ian Robson (@GFX2001) reported 1 minute ago

  @bt_uk Pensioner upgrade to Digital but gets free upgrade. Engineer comes and goes. Before two working Analog Phones after one working (same Analog Phone connected to the Hub) second not working (extension). To get two working phones customer must pay extra (engineer + Phone).

• 
  MattHopkins1620 (@MattHopkins1620) reported 3 minutes ago

  @bt_uk are committed to excellent customer service, they say so when you ring them. Then they say they're very busy and they promise to speak to you within 20 minutes or you could ring back. Hint, excellent customer service starts with answering the bloody phone.

• 
  Stockport871 (@stockport871) reported 5 minutes ago

  @bt_uk Been over 7 days since team manager Dan promised me a same day call back due to multiple huge errors on your part, any idea what’s happening?

• 
  Legendary Hamster (@LegendaryH80858) reported 6 minutes ago

  @ArmchairAdml @bt_uk would you like to comment on why you're treating a long standing, loyal customer as badly as this? I feel a review of his account is in order so he can be put on a new lower rate and some compensation is in order as you're ripping him off! @MartinSLewis FYI...

• 
  J (@JLingy69) reported 7 minutes ago

  @bt_uk do you guys bother solving issues or just ignore customers???

• 
  Graeme Davis (@GraemeDavis) reported 13 minutes ago

  @bt_uk Thanks for this @bt_uk - i did manage to speak to a BT *human being* and the problem is outside my home, BUT the process has triggered BT to book a fourth appointment to connect me to fibre. I’ve had three engineers who say it is impossible - Grade 2 listed house in a conservation area; cables would need multiple way leaves, no practical cable access to my house which is permitted by Grade 2, difficulty of routing inflexible cables once inside. I’ve accepted this, fibre cannot be installed to my home. How do I cancel the engineer and not rebook the engineer appointment which has been set up? There appears to be a lock on the system where it can only be rebooked even by BT; cancellation is absolutely impossible. Should I try a letter? Any phone process doesn’t work as operatives are not authorised to cancel but can only rebook.

• 
  Jessica (@Jessica67669786) reported 14 minutes ago

  @ArmchairAdml @bt_uk this elderly gentleman has been a loyal customer for many years. He is now out of contract paying an extortionate price. Surely you can assist him in obtaining a reasonable priced package for his needs, and perhaps issue a refund for out of contract price hike?

• 
  Ian P (@goatteeboy) reported 15 minutes ago

  @bt_uk Thanks. It’s working now, would have been nice to see some communication for what seemed to be a widespread outage.

• 
  Jon Chadwick (@JonD_Chadwick) reported 16 minutes ago

  @bt_uk Hi, still huge problems with BTID and BT email. This has been going on for weeks. Endless phone calls, nothing ever gets fixed. What is going on? Who do I speak to to get this fixed?

• 
  Grub Street Publishing (@grub_street) reported 19 minutes ago

  @bt_uk So I have filed a complaint its number is N150511-151190. And guess what you are now threatening to disconnect us when in fact we dont have a service with you and haven't since March. So what are you going to disconnect! You are a JOKE