BT (British Telecom) Outage Report in Henley on Thames, Oxfordshire, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Henley on Thames, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Henley on Thames and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (15%)
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Total Blackout (7%)
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E-mail (6%)
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Phone (6%)
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TV (1%)
Live Outage Map Near Henley on Thames, Oxfordshire, England
The most recent BT (British Telecom) outage reports came from the following cities: Bracknell, Reading, High Wycombe, Beaconsfield, Maidenhead and Wokingham.
| City | Problem Type | Report Time |
|---|---|---|
 Bracknell |
Internet | |
| Reading |
Internet | |
| High Wycombe |
Internet | |
| Reading |
Wi-fi | |
| Reading |
Internet | |
| Reading |
Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Henley on Thames, England
Latest outage, problems and issue reports in Henley on Thames and nearby locations:
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andyrow
(@andyrow) reported
from
Hazlemere, England
Our phone was fixed by @bt_uk and now we cannot access broadband from our smart hub or see internet tv, netflix, on demand etc. which we use all the time We never really use the landline phone! Great swap., thanks @bt_uk
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Parentsnet.in
(@parentsnetindia) reported
from
Wokingham, England
@bt_uk no engineer even assigned to the complaint. Huge loss, cannot see patients, cannot get phone calls, cannot take payments. BT is a disgrace
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Gary
(@Gary4W) reported
from
Wokingham, England
I hope #Lloris hasn’t broken anything, especially his elbow. Speaking from experience, 18 months later mine still not right ! #Brighton #Tottenham @btsport
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John Gubba
(@JohnGubba) reported
from
Marlow Bottom, England
@btsport the uefa feed of this match is really poor. Where are the replays? @EuropaLeague #MUNCOP
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John Gubba
(@JohnGubba) reported
from
Marlow Bottom, England
@bt_uk after 28 years I’ve had to leave #BT for business because of your poor service. Now I’m looking at transfering my personal BT account. Unless you deal with my complaints and do something you have lost another customer
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Doughnut Doney
(@DoughnutDoney) reported
from
Benson, England
@bt_uk Want to try a new router plz so I know if thats the problem or not. Thank you
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David Bruton
(@OutdoorDaveGB) reported
from
Reading, England
@PhelanHill @bt_uk @virginmedia If it works it's brilliant but if it doesn't @virginmedia 's Customer Service is woeful in my experience (and @GBRChris_A 's) Currently even with all the people working at home it is good @ 200 Mbps !
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Doughnut Doney
(@DoughnutDoney) reported
from
Benson, England
@bt_uk Want to try a new router please so I know if thats the problem or not, thanks
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Henley-on-Thames
(@HenleyPhotos) reported
from
Henley-on-Thames, England
@UglyBear_ @bt_uk @skytv @btsport @BBCNews @SkyNews All rubbish, if our gas and electric and water run on the same service there would be uproar as it supposed to be the fourth utility service!!
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Paul Hunsdon
(@Hunsy1969) reported
from
Wokingham, England
@clairesn13 @ncustisTheSun @btsport @SkySports No problem Claire. 😃
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Nicholas Mazzei
(@Tsar_Nicholas) reported
from
Wokingham, England
100% with Gary Neville on this and I find it weird @SkySports @SkySportsPL needs to say this isn’t their view. You’re the broadcaster FFS; take a principled stand. You and @bt_uk have the power to force premier league to address the issues. Don’t be cowards.
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Rob Carr
(@rgcarr1) reported
from
Woodley, England
@bt_uk exceptional customer service as usual. 7 days we’ve been trying to talk to you about our home move. 7 days you have hung up on us. Newsflash, you run a telephone service. Do let me know if you want me to come and show you how to use the telephone #btinternet #bttv
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Daniel Edwards
(@EddieEdwards16) reported
from
Bracknell, England
Good work @btsport if ever you were going to have technical issues, save them for w penalty shoot out in a cup final 🙈
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karl matthews
(@karlos437) reported
from
Marlow Bottom, England
@bt_uk major issues again in the SL7 area with #broadband #help been terrible for ever
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James Parker
(@PF_BootCamp) reported
from
Reading, England
@bt_uk @KeoghanB @btsport Too late i was forced to watch a crap re run on YouTube today... obviously knowing the result. Absolutely zero help after many hours repeating my self on chat support, here and email. There is clearly a problem and nothing was done. I’ve screen shot convos to take this higher
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Gavin Jones
(@_gavinjones) reported
from
High Wycombe, England
@bt_uk 2/2 My security cameras are down, my kids can’t do their homework, very dissatisfied
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Dark-Knight-Bananaman42
(@DBananaman42) reported
from
Sunningdale, England
@ChadSpeedfight2 @jerryzukowski @btsportmotogp @MotoGP @lorenzo99 @26_DaniPedrosa @Official_CS27 @ValeYellow46 @btsport Moro 2 and MotoGP bikes are totally different. Many move up only to be frustrated. Rossi is not hogging a ride. He deserves the place. He will finish 6 or 7 in the championship this year. His worst finish for years and years on the slowest factory bike in the paddock.
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Gavin Jones
(@_gavinjones) reported
from
High Wycombe, England
@bt_uk 1/2 didn’t get a call but a text instead, now due to be fixed on the 7th February. Not only is my phone line down so is the broadband
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Murray Heslin
(@Muzzhar) reported
from
Wokingham, England
@bt_uk internet going off 10-15 times a day no longer acceptable, especially when you are paying for a premier service, can’t get hold of faults either. Unacceptable!
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Cllr Helen Taylor
(@CllrHelenTaylor) reported
from
Maidenhead, England
@bt_uk Thank you but sadly your information seems incorrect as I can categorically tell you it drops several times a day. My husband works from home so it is noticed each time and it always goes down in the evening.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Scott Wilson
(@scottww29) reported
@HywelPlaidCymru @bt_uk Thank you Hywel for your support with this but @bt_uk are still happy for me to go without a service until the new year due to them not passing on the correct information for the correct engineer to do their job.
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Scott Wilson
(@scottww29) reported
@bt_uk Also just so you are aware. Ordered 23.10.22 - service was supposed to start 7.11.22 but delayed due to the line so when on my portal it states 21.11.22 that is incorrect as the service was supposed to start 7.11.22 then went to 14.11.22 and then the 21.11.22. Message for Sharon.
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lindsieanne
(@Linzie86) reported
@bt_uk Internet keeps going down then takes ages to re connect blue to orange then purple then orange again blue for an hour then repeat in a world where most things are run from the Internet you would think it would be a solid staple by now.
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🕗ontheup🕟🎅
(@pjb2go) reported
@bt_uk All week without telephone and broadband, no sign of it being fixed for Christmas. Shameful service!
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Scott Wilson
(@scottww29) reported
@bt_uk This is not a good service at all and even when looked at from 29th Dec this means still no service into the new year because of BT not doing their job they are paid to do. Very dissapointed customer.
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Mark Hamilton
(@mdshamilton) reported
@bt_uk I have written to Philip Jansen and @guardian to outline this appalling level of service. This is the 2nd time Openreach have failed to make an installation appointment.
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Cynthia Spillman
(@CynthTellsIt) reported
from
Pembridge, England
@bt_uk Your Openreach service is total crap! You can’t expect people to be without the net over Xmas! My husband and I work from home!!
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Emma Burns
(@EmmaSara83) reported
@bt_uk What a joke that you say you are committed to keeping the older generation connected when my 89 year old grandmother has been without a phone line for 10 days because you haven’t sorted the issue. She’s old, vulnerable and her family are unable to contact her!
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Ana
(@anasgameland) reported
@GeorgeMonbiot @bt_uk They’re awful. Not only did they deliver my router to the wrong address, they also disconnected the Internet at that address and then told me and the folks there that we had to wait a month for them to sort it. Switched to Sky, super happy now.
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Scott Wilson
(@scottww29) reported
@bt_uk Now BT will not review this until after the 29th Dec so goes into the new year before I get my line sorted. It's a shame that I've been lied to saying all messages passed on when obvs not. Shame this is the way companies treat their customers now. #NoWifiTV