BT (British Telecom) Outage Report in Henley on Thames, Oxfordshire, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Henley on Thames, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Henley on Thames and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (57%)
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E-mail (15%)
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Wi-fi (14%)
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Phone (7%)
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Total Blackout (6%)
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TV (1%)
Live Outage Map Near Henley on Thames, Oxfordshire, England
The most recent BT (British Telecom) outage reports came from the following cities: Reading, Ascot, Crowthorne, High Wycombe, Marlow, Bracknell, Maidenhead, Beaconsfield, Henley on Thames and Wokingham.
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Community Discussion
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BT (British Telecom) Issues Reports Near Henley on Thames, England
Latest outage, problems and issue reports in Henley on Thames and nearby locations:
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John Gubba (@JohnGubba) reported from Marlow Bottom, England
@btsport the uefa feed of this match is really poor. Where are the replays? @EuropaLeague #MUNCOP
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Rob Percy (@RobPercyPhoto) reported from High Wycombe, England
@John_McKee @bt_uk Hi John did you get anywhere with @bt_uk ? I’ve got exactly the same issue no activation until April but sold #hybridconnect as a short term fix before activation. But now I’m staring at a white light and blue signal bars.
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Cllr Helen Taylor (@CllrHelenTaylor) reported from Maidenhead, England
@bt_uk No we were calling to cancel but had a billing issue first. Seeing as we were cut off we have no idea if the cancellation has been actioned or not?
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vicky clarke (@vickyclarke76) reported from Mortimer Common, England
@bt_uk I have been really disappointed with your service so and have only been with you since December last year. Nothing is ever dealt with when I contact your team! Please can you sort it out?
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⌬Nessa Carson (@SuperScienceGrl) reported from Bracknell, England
@bt_uk Hello! I'm a bit concerned that you guys couldn't see a fault on my line any more a couple of days ago, as I've an engineer coming. It really is slow, but it won't even let me do BT speed test bcs a fault is reported. Can I check whether you think there's still a fault? :)
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Cllr Helen Taylor (@CllrHelenTaylor) reported from Maidenhead, England
@bt_uk Thank you but sadly your information seems incorrect as I can categorically tell you it drops several times a day. My husband works from home so it is noticed each time and it always goes down in the evening.
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John Edwards (@jwedwards1) reported from Marlow Bottom, England
@bt_uk Any idea when this Broadband outage will be fixed? It’s been over 24 hours now #Marlow
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⌬Nessa Carson (@SuperScienceGrl) reported from Bracknell, England
@bt_uk A fix has already been run! I would like to claim for these historical issues separately to trying to fix any persisting ones. Otherwise I'm thinking I might not ever be compensated :) fix already done!
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Daniel Edwards (@EddieEdwards16) reported from Bracknell, England
Good work @btsport if ever you were going to have technical issues, save them for w penalty shoot out in a cup final 🙈
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⌬Nessa Carson (@SuperScienceGrl) reported from Bracknell, England
@bt_uk Hello! 👋 Apologies this may be a silly query, but I did the auto-fault reporting thing 2 days ago, and it kept alternating between saying it was ok and saying it wasn't, so I just want to check that the slow broadband connection actually did get reported properly? Thanks!
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⌬Nessa Carson (@SuperScienceGrl) reported from Bracknell, England
@bt_uk Hello! I've had a problem: for a year (between first 2 speed tests), my broadband speed was much lower than advertised. I just did another: ok but still seems lower? An engineer confirmed & said I should claim money back for the year & ongoing if still happening.
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Beth Willard (@BethcWillard) reported from Reading, England
@_hypocaust Having the same issue with @btsport No coverage even though scheduled 😠
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Cllr Helen Taylor (@CllrHelenTaylor) reported from Maidenhead, England
@bt_uk yet another epic fail. 34 minute call, transferred 3 times to the incorrect department, then cut off by the correct department dead on 9pm (home time) and you wonder why we want to cancel? 🤔
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karl matthews (@karlos437) reported from Marlow Bottom, England
Volume on #btsport3 is **** sort it out @bt_uk #Everton #leeds
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John Allen 🇬🇧🇿🇼 (@Cranstead) reported from Wokingham, England
NU v CFC BTSport- terrible commentary as per usual. The secret is to keep it simple and not continually talk bollocks....
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Khurram Qayam (@kqbrain) reported from Reading, England
Another day of bad experience with @virginmedia broadband service in RG6 area. Buffering on streaming service, no video calls possible on Skype and WhatsApp. Seriously thinking of switching to @bt_uk
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Dave Hampton (Standing as Earth) 🌍 (@carboncoach) reported from Marlow Bottom, England
Dear @bt_uk Our mum is 94 yrs old in 2 weeks and relies on her landline phone Her service failed Oct23 Engineer said old handset needed replacing… mm? We chose BT to order a new one. But ‘tween you and @RoyalMail - it has not been delivered yet Can u help? @SueAuthor knows
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Andy West (@Westofcenter) reported from Lower Shiplake, England
.@bt_uk are you aware of situations today where scamming calls cause Broadband to go down? Have received two today and both times, caused loss of connection.
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Murray Heslin (@Muzzhar) reported from Wokingham, England
@bt_uk internet going off 10-15 times a day no longer acceptable, especially when you are paying for a premier service, can’t get hold of faults either. Unacceptable!
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Sharon Perry Art (@shaz_perry) reported from Reading, England
@bt_uk engineer booked for this morning between 8 and 1 to fix slow connection yet hasn't shown up.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Mark Duffell (@markcduffell) reported
@bt_uk and now we’ve had the ‘well, it’s Sunday’ call. So somehow I’m being unreasonable by asking BT to sort a problem they said would be fixed yesterday because now it’s Sunday. Again, I need to be patient. Naughty me, expecting broadband from a broadband provider.
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Jens Roal Betsi (@BetsiJens) reported
@osullivan_noel @GlennHoddle @btsport He meant Big Damn..
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Chelsey Lamb (@chelsey_lamb) reported
@bt_uk WiFi been down since yesterday morning. Was told it’d be up and running by midnight and still down this morning. We work from home and need this resolving.
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Damian (@DAMIANPDAVIES) reported
@bt_uk OMG! What a laugh, as soon as my contract is up , I’m off. Worst provider ever
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Damian (@DAMIANPDAVIES) reported
@bt_uk Im just waiting to come out of the contract, gonna get a faster service
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Mark Duffell (@markcduffell) reported
@MrChrisClay_ @bt_uk @OpenreachHelp Yep. Well meaning but again, utterly hopeless call back. Said I’d had ‘bad luck’. Failed hub, cancelled engineer visit & now an outage in space of a week is just ‘bad luck’. Or shockingly poor service. One of the two.
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LW 🏴💙 (@louisewil86) reported
@bt_uk @Octave_SSBU Also, apparently your engineering team aren’t expected to go and attempt to fix until Wednesday! Your team should have been out today, the majority of the country are working from home, it’s not good enough! Why haven’t they been out today?????
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MoRodgers (@MoRodgers4) reported
@btsport offered Scottish football a "derisary" offer because they want Scottish cash to buy English Sports. Same with pro14 rugby...they have no time for Scottish customers and only want our money people...cancel the b@stards and force them out of our country.. English bias
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Gary Chesney (@GC95_) reported
@kevbateson @bt_uk Weirdly enough I’m in Castle Oak and haven’t had a problem all night? I recently had FTTP installed so it must be that.
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Jesus Pablo (@amijesuspablo) reported from Liverpool, England
Mad how due to an issue with @bt_uk I’ve had to use my @O2 data to do my work. Which was great, 15GB lasted me from Monday till yesterday. Now I added an extra 8GB yesterday to see me through and half has been used in 24 hours and I’ve not even done uploads/downloads!! #*****