BT (British Telecom) Outage Report in Henley on Thames, Oxfordshire, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Henley on Thames, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Henley on Thames and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (64%)
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Wi-fi (15%)
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Phone (7%)
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E-mail (6%)
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Total Blackout (6%)
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TV (1%)
Live Outage Map Near Henley on Thames, Oxfordshire, England
The most recent BT (British Telecom) outage reports came from the following cities: Reading, Maidenhead, Bracknell, High Wycombe, Beaconsfield and Wokingham.
| City | Problem Type | Report Time |
|---|---|---|
 Reading |
Wi-fi | |
| Reading |
Wi-fi | |
| Reading |
Internet | |
| Reading |
Internet | |
| Reading |
Internet | |
| Reading |
Wi-fi |
Community Discussion
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BT (British Telecom) Issues Reports Near Henley on Thames, England
Latest outage, problems and issue reports in Henley on Thames and nearby locations:
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Andy West
(@Westofcenter) reported
from
Lower Shiplake, England
.@bt_uk are you aware of situations today where scamming calls cause Broadband to go down? Have received two today and both times, caused loss of connection.
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Pinners
(@pinners888) reported
from
Wokingham, England
@btsport what’s going on. Why can’t I watch PSG game yet have to listen to pundits banging on about the Chelsea performance. WTF!
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Cllr Helen Taylor
(@CllrHelenTaylor) reported
from
Maidenhead, England
@bt_uk No we were calling to cancel but had a billing issue first. Seeing as we were cut off we have no idea if the cancellation has been actioned or not?
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⌬Nessa Carson
(@SuperScienceGrl) reported
from
Bracknell, England
@bt_uk Hello! 👋 Apologies this may be a silly query, but I did the auto-fault reporting thing 2 days ago, and it kept alternating between saying it was ok and saying it wasn't, so I just want to check that the slow broadband connection actually did get reported properly? Thanks!
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⌬Nessa Carson
(@SuperScienceGrl) reported
from
Bracknell, England
@bt_uk A fix has already been run! I would like to claim for these historical issues separately to trying to fix any persisting ones. Otherwise I'm thinking I might not ever be compensated :) fix already done!
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Whisk(e)y Chap 🏴🥃🇺🇦
(@whiskeychap) reported
from
Lacey Green, England
@shot_stone @uk_whisky @bt_uk I used it for that too, no issues?
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vicky clarke
(@vickyclarke76) reported
from
Mortimer Common, England
@bt_uk I have been really disappointed with your service so and have only been with you since December last year. Nothing is ever dealt with when I contact your team! Please can you sort it out?
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⌬Nessa Carson
(@SuperScienceGrl) reported
from
Bracknell, England
@bt_uk Hello! I've had a problem: for a year (between first 2 speed tests), my broadband speed was much lower than advertised. I just did another: ok but still seems lower? An engineer confirmed & said I should claim money back for the year & ongoing if still happening.
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Chris Green
(@chrisgreen) reported
from
High Wycombe, England
The exchange in Beaconsfield has just fallen over, landlines and broadband down. Anyone from @btbusinesscare online who can get someone on the case. Has taken out most of the businesses in the area including their card processing capabilities? Thanks. #bthelp @OpenreachHelp
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Khurram Qayam
(@kqbrain) reported
from
Reading, England
Another day of bad experience with @virginmedia broadband service in RG6 area. Buffering on streaming service, no video calls possible on Skype and WhatsApp. Seriously thinking of switching to @bt_uk
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Sharon Perry Art
(@shaz_perry) reported
from
Reading, England
@bt_uk engineer booked for this morning between 8 and 1 to fix slow connection yet hasn't shown up.
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Dave Hampton (Standing as Earth) 🌍
(@carboncoach) reported
from
Marlow Bottom, England
Dear @bt_uk Our mum is 94 yrs old in 2 weeks and relies on her landline phone Her service failed Oct23 Engineer said old handset needed replacing… mm? We chose BT to order a new one. But ‘tween you and @RoyalMail - it has not been delivered yet Can u help? @SueAuthor knows
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Rob Percy
(@RobPercyPhoto) reported
from
High Wycombe, England
@John_McKee @bt_uk Hi John did you get anywhere with @bt_uk ? I’ve got exactly the same issue no activation until April but sold #hybridconnect as a short term fix before activation. But now I’m staring at a white light and blue signal bars.
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Jonathan Richards
(@JR_1871) reported
from
Reading, England
Just lost my @bt_uk broadband - and they are saying it could be days before it’s repaired. I work from home. Disgraceful service. If I was days late with my payment they’d be all over me. If you’re with BT be warned. Apparently it’s due to us being in the ‘run up to Christmas’?
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karl matthews
(@karlos437) reported
from
Marlow Bottom, England
Volume on #btsport3 is **** sort it out @bt_uk #Everton #leeds
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Beth Willard
(@BethcWillard) reported
from
Reading, England
@_hypocaust Having the same issue with @btsport No coverage even though scheduled 😠
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John Edwards
(@jwedwards1) reported
from
Marlow Bottom, England
@bt_uk Any idea when this Broadband outage will be fixed? It’s been over 24 hours now #Marlow
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Cllr Helen Taylor
(@CllrHelenTaylor) reported
from
Maidenhead, England
@bt_uk yet another epic fail. 34 minute call, transferred 3 times to the incorrect department, then cut off by the correct department dead on 9pm (home time) and you wonder why we want to cancel? 🤔
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⌬Nessa Carson
(@SuperScienceGrl) reported
from
Bracknell, England
@bt_uk Hello! I'm a bit concerned that you guys couldn't see a fault on my line any more a couple of days ago, as I've an engineer coming. It really is slow, but it won't even let me do BT speed test bcs a fault is reported. Can I check whether you think there's still a fault? :)
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Highlowmilo
(@Highlowmilo1) reported
from
Reading, England
@bt_uk Except for Mother in Law. 90 with dementia emergency careline reliant. Phone vital to contact family. Cut off as bill not paid due to error. No communication of any sort before this action taken. Good job nothing really bad happened.!!. Come on BT sort you act out.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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John Crees
(@jcr33s) reported
@bt_uk is there a problem with mobile signal Cannot call a friend who is in the OL3 5EB Area..... yet can message via WhatsApp
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Nik
(@Buffyfan7) reported
@bt_uk Is that it? Your app says to try the customer service teams on Twitter and you don’t actually do anything? I like that you think it’ll be fixed tomorrow, last time this happened it took 6 days.
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Jasmine Baba
(@_jasminebaba) reported
@bt_uk hello there! I cancelled my account over two weeks ago and still haven’t received my return bag (I even ordered a second one and neither have arrived). Can you help?
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Mark ELVIS Goddard
(@GBsBestElvis) reported
@gradysez @bt_uk poor service is bad enough, but to do it to a popular actor who has many followers is a major own goal. You should get this sorted and make @gradysez happy at your very earliest opportunity!!
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Les Kaye
(@LesLk52) reported
@bt_uk So help me out is it the same as the 1572 service which I already have to block calls on , and if not would this call protect block junk calls from abroad with strange and elongated numbers ?
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dan
(@danniroo) reported
@bt_uk hi, I’m having serious problems with my WiFi and would appreciate if somebody could help me as soon as possible, thanks, Danielle
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Sharon Green
(@SharonGChiara) reported
@bt_uk They told me many of my neighbours had had local IPS issues (all with other providers) & offered me better speeds if I switched to you...... V.frustrating #customerexperience to be given the runaround, sales promises & a fragmented service @bt_uk it's not instilling confidence 😔
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Lucy Byrne
(@LucyByrne_) reported
@bt_uk ...which your customer service helpline should not have sold him. If they’d looked at our issue they would know that the reason for poor internet is our ports have been BLOCKED!! My dad is paying for sky which we haven’t had access to for 3 weeks..(cont)
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Daniel McCarthy
(@DanRMcCarthy) reported
Apparently no known faults, yet 2 @bt_uk mobiles plus 3 @EE mobiles all without service in my house.
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Mark
(@WeekendWorrier) reported
@bt_uk So as expected, your stance is “we are right, you are wrong” take you complaint to @OmbudServices meantime we can damage your credit rating and hound you with Debt Recovery agents - 8 months this has been going on, 8 months !!