BT (British Telecom) outages and service status in Henley on Thames, England

Problems in the last 24 hours in Henley on Thames, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Henley on Thames, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Henley on Thames, England

The most recent BT (British Telecom) outage reports came from the following cities: High Wycombe, Reading, Wokingham, Windlesham, Maidenhead, Wallingford, and Beaconsfield.

City	Problem Type	Report Time
High Wycombe	Internet	14 hours ago
Reading	Internet	19 hours ago
Wokingham	E-mail	24 hours ago
Windlesham	Internet	1 day ago
Reading	Internet	2 days ago
Reading	Internet	2 days ago

Nearby cities with recent reports

Community Discussion

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BT (British Telecom) Issues Reports Near Henley on Thames, England

Latest outage, problems and issue reports in Henley on Thames and nearby locations:

• 
  Murray Heslin (@Muzzhar) reported 5 minutes ago from Wokingham, England

  @bt_uk internet going off 10-15 times a day no longer acceptable, especially when you are paying for a premier service, can’t get hold of faults either. Unacceptable!

• 
  karl matthews (@karlos437) reported 9 minutes ago from Marlow Bottom, England

  Volume on #btsport3 is **** sort it out @bt_uk #Everton #leeds

• 
  Jonathan Richards (@JR_1871) reported 10 minutes ago from Reading, England

  Just lost my @bt_uk broadband - and they are saying it could be days before it’s repaired. I work from home. Disgraceful service. If I was days late with my payment they’d be all over me. If you’re with BT be warned. Apparently it’s due to us being in the ‘run up to Christmas’?

• 
  Pete 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇮🇹 (@gonnella) reported 14 minutes ago from Woodley, England

  @BTCare my 85 year old elderly gran has a very old master socket pre NTE5 which has been positioned awkwardly near the ceiling. She cannot get to the room where it is very quickly anymore, and because it is pre NTE5 we cannot run a extension either. Can you help please.

• 
  Rob Carr (@rgcarr1) reported 14 minutes ago from Woodley, England

  @bt_uk exceptional customer service as usual. 7 days we’ve been trying to talk to you about our home move. 7 days you have hung up on us. Newsflash, you run a telephone service. Do let me know if you want me to come and show you how to use the telephone #btinternet #bttv

• 
  Doughnut Doney (@DoughnutDoney) reported 17 minutes ago from Benson, England

  @bt_uk Want to try a new router plz so I know if thats the problem or not. Thank you

• 
  Daniel Edwards (@EddieEdwards16) reported 20 minutes ago from Bracknell, England

  Good work @btsport if ever you were going to have technical issues, save them for w penalty shoot out in a cup final 🙈

• 
  Gerry Murray (@gerryjmurray) reported 22 minutes ago from Beaconsfield, England

  After a day of dealing with @bt_uk website and customer support trying to fix my piss weak broadband - they can stick it where the sun don’t shine.

• 
  John Gubba (@JohnGubba) reported 22 minutes ago from Marlow Bottom, England

  @bt_uk after 28 years I’ve had to leave #BT for business because of your poor service. Now I’m looking at transfering my personal BT account. Unless you deal with my complaints and do something you have lost another customer

• 
  floralclaire (@floralclaire) reported 24 minutes ago from Bracknell, England

  @bt_uk My parents live in Abbotts Ann. They have been without phone and internet 2 WEEKS after roadworks. Who was responsible. Who can fix it? They are desperate now. @OpenreachHelp and @bt_uk haven’t fixed it. A disgrace!

• 
  vicky clarke (@vickyclarke76) reported 25 minutes ago from Mortimer Common, England

  @bt_uk I have been really disappointed with your service so and have only been with you since December last year. Nothing is ever dealt with when I contact your team! Please can you sort it out?

• 
  Parentsnet.in (@parentsnetindia) reported 25 minutes ago from Wokingham, England

  @bt_uk no engineer even assigned to the complaint. Huge loss, cannot see patients, cannot get phone calls, cannot take payments. BT is a disgrace

• 
  David Bruton (@OutdoorDaveGB) reported 31 minutes ago from Reading, England

  @PhelanHill @bt_uk @virginmedia If it works it's brilliant but if it doesn't @virginmedia 's Customer Service is woeful in my experience (and @GBRChris_A 's) Currently even with all the people working at home it is good @ 200 Mbps !

• 
  Chris Green (@chrisgreen) reported 34 minutes ago from High Wycombe, England

  The exchange in Beaconsfield has just fallen over, landlines and broadband down. Anyone from @btbusinesscare online who can get someone on the case. Has taken out most of the businesses in the area including their card processing capabilities? Thanks. #bthelp @OpenreachHelp

• 
  ⌬Nessa Carson (@SuperScienceGrl) reported 39 minutes ago from Bracknell, England

  @bt_uk Hello! I've had a problem: for a year (between first 2 speed tests), my broadband speed was much lower than advertised. I just did another: ok but still seems lower? An engineer confirmed & said I should claim money back for the year & ongoing if still happening.

• 
  ⌬Nessa Carson (@SuperScienceGrl) reported 42 minutes ago from Bracknell, England

  @bt_uk A fix has already been run! I would like to claim for these historical issues separately to trying to fix any persisting ones. Otherwise I'm thinking I might not ever be compensated :) fix already done!

• 
  Cllr Helen Taylor (@CllrHelenTaylor) reported 47 minutes ago from Maidenhead, England

  @bt_uk yet another epic fail. 34 minute call, transferred 3 times to the incorrect department, then cut off by the correct department dead on 9pm (home time) and you wonder why we want to cancel? 🤔

• 
  Sharon Perry Art (@shaz_perry) reported 50 minutes ago from Reading, England

  @bt_uk engineer booked for this morning between 8 and 1 to fix slow connection yet hasn't shown up.

• 
  Gary (@Gary4W) reported 57 minutes ago from Wokingham, England

  I hope #Lloris hasn’t broken anything, especially his elbow. Speaking from experience, 18 months later mine still not right ! #Brighton #Tottenham @btsport

• 
  Russell Cox (@RussWWFC) reported 60 minutes ago from High Wycombe, England

  @bt_uk Hi, I want to use BT WiFi using my mobile account. But I can only see login options for Open zone, BT Broadband and Vodafone

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  erika x (@_erikacx) reported 10 minutes ago

  @bt_uk broadband has been down for last 20 mins, the online test isn’t working. Please advise

• 
  grace hooper (@messalinahooper) reported 13 minutes ago

  @bt_uk so after 21 days of "service" I've had justv6 days of tv working without Internet dropping. That's really, really poor. If you don't cover Hurst Green then don't sell your service here

• 
  Jack Stocker (@JackStocker95) reported 14 minutes ago

  @BTGroup @bt_uk can anybody please tell me when the BT voice cloud app will be functioning again? Been down nearly 6 hours now and we cannot redirect any incoming calls. Need help regarding this ASAP please.

• 
  Steve 'beyond the bounds of respectability' (@Stever_wales) reported 23 minutes ago

  @bt_uk I am trying to reach your customer support to get an overdue promised update on case no C10002481840. Being on hold for an hour, purposely being ignored i assume. Please help. Not a good experience as a new customer.

• 
  Mert (@mertisbrilliant) reported 24 minutes ago

  @bt_uk Around 9am this morning my fttp connection went down (amber light on the hub) and has not yet come back up. I'm based in Aberdeen. Is this a known issue and do you have an ETA for restoration of service?

• 
  PTID1977 (@PhilH1977) reported 25 minutes ago

  @bt_uk Well it don’t. It’s obviously an app issue and yes my device is all up to date.

• 
  Bilal Ahmed (@Bilalahmadjj) reported 28 minutes ago

  @bt_uk Took Vikram 1 hour on a Web Chat for disconnection ..... Web Chat is supposed to work quicker.... Very poor service! I am very happy to leave BT Broadband.. I first ordered disconnection on 29th May but BT has no record of it. Anyway .. I am still not done yet the dude is still doing something in the background.. 1 hour!!!!! 🤯🤯🤯🤯Still no confirmation.. @BTGroup

• 
  Lynda Hull (@lyndannh) reported 28 minutes ago

  @bt_uk HELP please.

• 
  tha Movement Noize Production (@JumaMhlanga) reported 31 minutes ago

  28+ days waiting for broadband from BT. Broken promises, poor communication, and still no connection. Completely unacceptable. @BT_UK #BroadbandFail #CustomerService

• 
  Gavin 277 (@gavin277) reported 31 minutes ago

  @bt_uk Is there a fault on your network in the LE17 area as there is no broadband