BT (British Telecom)

BT (British Telecom) Outage Report in Henley on Thames, Oxfordshire, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Henley on Thames, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Henley on Thames and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Henley on Thames, Oxfordshire, England 02/08/2026 03:30

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (6%)

    Phone (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Henley on Thames, Oxfordshire, England

The most recent BT (British Telecom) outage reports came from the following cities: Reading, High Wycombe, Bracknell, Maidenhead, Wokingham, Beaconsfield and Marlow.

Loading map, please wait...
City Problem Type Report Time
United KingdomReading Internet
United KingdomReading Internet
United KingdomHigh Wycombe Internet
United KingdomReading Internet
United KingdomBracknell Internet
United KingdomReading Wi-fi

Community Discussion

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BT (British Telecom) Issues Reports Near Henley on Thames, England

Latest outage, problems and issue reports in Henley on Thames and nearby locations:

  • _gavinjones Gavin Jones (@_gavinjones) reported from High Wycombe, England

    @bt_uk 2/2 My security cameras are down, my kids can’t do their homework, very dissatisfied

  • FuzzEVisuals 𝕋𝕠𝕞 𝔾𝕣𝕚𝕗𝕗𝕚𝕥𝕙𝕤 (@FuzzEVisuals) reported from Wokingham, England

    I thought VAR was suppose to clear up these bad decisions. Obviously not. All officials have been absolutely terrible! #NAPLIV @btsportfootball @btsport

  • Tsar_Nicholas Nicholas Mazzei (@Tsar_Nicholas) reported from Wokingham, England

    100% with Gary Neville on this and I find it weird @SkySports @SkySportsPL needs to say this isn’t their view. You’re the broadcaster FFS; take a principled stand. You and @bt_uk have the power to force premier league to address the issues. Don’t be cowards.

  • PF_BootCamp James Parker (@PF_BootCamp) reported from Reading, England

    @bt_uk @KeoghanB @btsport Too late i was forced to watch a crap re run on YouTube today... obviously knowing the result. Absolutely zero help after many hours repeating my self on chat support, here and email. There is clearly a problem and nothing was done. I’ve screen shot convos to take this higher

  • OutdoorDaveGB David Bruton (@OutdoorDaveGB) reported from Reading, England

    @PhelanHill @bt_uk @virginmedia If it works it's brilliant but if it doesn't @virginmedia 's Customer Service is woeful in my experience (and @GBRChris_A 's) Currently even with all the people working at home it is good @ 200 Mbps !

  • DBananaman42 Dark-Knight-Bananaman42 (@DBananaman42) reported from Sunningdale, England

    @ChadSpeedfight2 @jerryzukowski @btsportmotogp @MotoGP @lorenzo99 @26_DaniPedrosa @Official_CS27 @ValeYellow46 @btsport Moro 2 and MotoGP bikes are totally different. Many move up only to be frustrated. Rossi is not hogging a ride. He deserves the place. He will finish 6 or 7 in the championship this year. His worst finish for years and years on the slowest factory bike in the paddock.

  • abisarah79 AS Lambert (@abisarah79) reported from Woodcote, England

    @bt_uk No & they haven’t had a reasonable response or explanation,they’ve just been told @bt_uk don’t work sat & sun so will have to wait until Monday leaving them without landline or broadband for another 72 hrs! They had an engineer booked between 8am- 1pm today but they never came😒

  • tommaskell Tom Maskell (@tommaskell) reported from Marlow Bottom, England

    Terrible service @bt_uk - I phone to report a series of scam calls purporting to be from you.... Get through to your nuisance phone calls dept only to have the call terminated.

  • Caoimhe88Byrne caoimhe byrne-hansen (@Caoimhe88Byrne) reported from Reading, England

    @BritishTelecom your service has become crap after #ReadingFestival has started. Stop stealing my data and streaming #pissedoff @btsport because there’s no actual #bt trying to watch a film and constant interruptions

  • _gavinjones Gavin Jones (@_gavinjones) reported from High Wycombe, England

    @bt_uk 1/2 didn’t get a call but a text instead, now due to be fixed on the 7th February. Not only is my phone line down so is the broadband

  • karlos437 karl matthews (@karlos437) reported from Marlow Bottom, England

    @bt_uk major issues again in the SL7 area with #broadband #help been terrible for ever

  • bft9 Bren (@bft9) reported from Reading, England

    @TheVanaramaNL @btsport Nobel never punished them the crap referee did

  • Gary4W Gary (@Gary4W) reported from Wokingham, England

    I hope #Lloris hasn’t broken anything, especially his elbow. Speaking from experience, 18 months later mine still not right ! #Brighton #Tottenham @btsport

  • Hunsy1969 Paul Hunsdon (@Hunsy1969) reported from Wokingham, England

    @clairesn13 @ncustisTheSun @btsport @SkySports No problem Claire. 😃

  • RussWWFC Russell Cox (@RussWWFC) reported from High Wycombe, England

    @bt_uk Hi, I want to use BT WiFi using my mobile account. But I can only see login options for Open zone, BT Broadband and Vodafone

  • gerryjmurray Gerry Murray (@gerryjmurray) reported from Beaconsfield, England

    @bt_uk No - your website said there’s a fault that needs an engineer. Your support person wouldn’t book it unless I agreed to pay £85 for a call out to fix your broadband which is at 1/5th the speed it should be. I refused and have ordered sky and will be cancelling BT this evening

  • HenleyPhotos Henley-on-Thames (@HenleyPhotos) reported from Henley-on-Thames, England

    @UglyBear_ @bt_uk @skytv @btsport @BBCNews @SkyNews All rubbish, if our gas and electric and water run on the same service there would be uproar as it supposed to be the fourth utility service!!

  • parentsnetindia Parentsnet.in (@parentsnetindia) reported from Wokingham, England

    @bt_uk no engineer even assigned to the complaint. Huge loss, cannot see patients, cannot get phone calls, cannot take payments. BT is a disgrace

  • andyrow andyrow (@andyrow) reported from Hazlemere, England

    Our phone was fixed by @bt_uk and now we cannot access broadband from our smart hub or see internet tv, netflix, on demand etc. which we use all the time We never really use the landline phone! Great swap., thanks @bt_uk

  • rgcarr1 Rob Carr (@rgcarr1) reported from Woodley, England

    @bt_uk exceptional customer service as usual. 7 days we’ve been trying to talk to you about our home move. 7 days you have hung up on us. Newsflash, you run a telephone service. Do let me know if you want me to come and show you how to use the telephone #btinternet #bttv

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • SUKHTHIND Sukh Thind (@SUKHTHIND) reported

    @bt_uk @BTCare #BTmobileIssues I have been patience with the service in hope the Mast issue would be resolved but we can only take so much. I will be calling Customer service in the 15 mins & we need a solution

  • Noelinho Noelinho (@Noelinho) reported

    @bt_uk @BixWeetabecke Mine was down at the same time last night, north west Glasgow. Back up now but there was definitely a problem.

  • bazzarufc73 Barry Walker (@bazzarufc73) reported

    @England @bt_uk Feel like pure **** today .but what a,result 🍺🍺🏴󠁧󠁢󠁥󠁮󠁧󠁿🏴󠁧󠁢󠁥󠁮󠁧󠁿

  • illusiveSmoove illusive Man (@illusiveSmoove) reported

    @bt_uk It’s connected to the hub. The box is not responding to the remote. I have nothing but bad experience with your service. Every month

  • JonesMarkHardi1 Jones Mark Harding (@JonesMarkHardi1) reported

    @bt_uk do you support BLM?...

  • kat_hy1 Kathy Roach Price 🕷 (@kat_hy1) reported

    @bt_uk is your internet down again in OX28

  • Jay__Macfarlane Jay Macfarlane (@Jay__Macfarlane) reported

    @andyfenboyed @bt_uk I've had the exact same. I'm getting huge ping spikes and incredibly slow download speeds, but their generic test just tells me I am conveniently getting exactly what is on the contract and that there is no problem at all. They've been no help whatsoever.

  • VillaFan001 Jack Harrison (@VillaFan001) reported

    @bt_uk I am absolutely fed up to be honest. I’ve just had a text (for the third time in the last 10 days) to say “we have now fixed the problem” and within two hours I’ve got no broadband again. Why can nobody tell me what’s causing this or when it will be fixed?

  • antoniosteve Steve Jones #ProgressiveAlliance (@antoniosteve) reported

    @iamnicksimpson @bt_uk My general rule with @bt_uk these days is - if I have a problem, email the most senior person whose email I can find. Their customer service people lie to you in writing, they do nothing when you complain - they're a waste of space, honestly.

  • grahamtebbutt grahamtebbutt (@grahamtebbutt) reported

    @btbusinesscare Hi, did anyone attempt to ring? It feels a bit like I’m supposed to communicate via telepathy? Please help us…. Nothing fancy, just a phone line please 🙏