BT (British Telecom) Outage Report in Henley on Thames, Oxfordshire, England

Problems in the last 24 hours in Henley on Thames, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Henley on Thames, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

• Internet (63%)
• Wi-fi (15%)
• E-mail (7%)
• Total Blackout (7%)
• Phone (7%)
• TV (1%)

Live Outage Map Near Henley on Thames, England

The most recent BT (British Telecom) outage reports came from the following cities: Reading, Maidenhead, Bracknell, High Wycombe, and Beaconsfield.

City	Problem Type	Report Time
Reading	Wi-fi	20 hours ago
Reading	Internet	4 days ago
Maidenhead	Wi-fi	6 days ago
Bracknell	Wi-fi	6 days ago
Reading	Internet	13 days ago
Reading	Internet	13 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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BT (British Telecom) Issues Reports Near Henley on Thames, England

Latest outage, problems and issue reports in Henley on Thames and nearby locations:

• 
  Cllr Helen Taylor (@CllrHelenTaylor) reported 19 seconds ago from Maidenhead, England

  @bt_uk yet another epic fail. 34 minute call, transferred 3 times to the incorrect department, then cut off by the correct department dead on 9pm (home time) and you wonder why we want to cancel? 🤔

• 
  Cllr Helen Taylor (@CllrHelenTaylor) reported 7 minutes ago from Maidenhead, England

  @bt_uk No we were calling to cancel but had a billing issue first. Seeing as we were cut off we have no idea if the cancellation has been actioned or not?

• 
  Beth Willard (@BethcWillard) reported 11 minutes ago from Reading, England

  @_hypocaust Having the same issue with @btsport No coverage even though scheduled 😠

• 
  Rob Percy (@RobPercyPhoto) reported 15 minutes ago from High Wycombe, England

  @John_McKee @bt_uk Hi John did you get anywhere with @bt_uk ? I’ve got exactly the same issue no activation until April but sold #hybridconnect as a short term fix before activation. But now I’m staring at a white light and blue signal bars.

• 
  vicky clarke (@vickyclarke76) reported 17 minutes ago from Mortimer Common, England

  @bt_uk I have been really disappointed with your service so and have only been with you since December last year. Nothing is ever dealt with when I contact your team! Please can you sort it out?

• 
  ⌬Nessa Carson (@SuperScienceGrl) reported 17 minutes ago from Bracknell, England

  @bt_uk Hello! I've had a problem: for a year (between first 2 speed tests), my broadband speed was much lower than advertised. I just did another: ok but still seems lower? An engineer confirmed & said I should claim money back for the year & ongoing if still happening.

• 
  Andy West (@Westofcenter) reported 21 minutes ago from Lower Shiplake, England

  .@bt_uk are you aware of situations today where scamming calls cause Broadband to go down? Have received two today and both times, caused loss of connection.

• 
  Dave Hampton (Standing as Earth) 🌍 (@carboncoach) reported 24 minutes ago from Marlow Bottom, England

  Dear @bt_uk Our mum is 94 yrs old in 2 weeks and relies on her landline phone Her service failed Oct23 Engineer said old handset needed replacing… mm? We chose BT to order a new one. But ‘tween you and @RoyalMail - it has not been delivered yet Can u help? @SueAuthor knows

• 
  karl matthews (@karlos437) reported 30 minutes ago from Marlow Bottom, England

  Volume on #btsport3 is **** sort it out @bt_uk #Everton #leeds

• 
  Whisk(e)y Chap 🏴󠁧󠁢󠁥󠁮󠁧󠁿🥃🇺🇦 (@whiskeychap) reported 32 minutes ago from Lacey Green, England

  @shot_stone @uk_whisky @bt_uk I used it for that too, no issues?

• 
  John Allen 🇬🇧🇿🇼 (@Cranstead) reported 33 minutes ago from Wokingham, England

  NU v CFC BTSport- terrible commentary as per usual. The secret is to keep it simple and not continually talk bollocks....

• 
  Jonathan Richards (@JR_1871) reported 40 minutes ago from Reading, England

  Just lost my @bt_uk broadband - and they are saying it could be days before it’s repaired. I work from home. Disgraceful service. If I was days late with my payment they’d be all over me. If you’re with BT be warned. Apparently it’s due to us being in the ‘run up to Christmas’?

• 
  Cllr Helen Taylor (@CllrHelenTaylor) reported 40 minutes ago from Maidenhead, England

  @bt_uk Thank you but sadly your information seems incorrect as I can categorically tell you it drops several times a day. My husband works from home so it is noticed each time and it always goes down in the evening.

• 
  Sharon Perry Art (@shaz_perry) reported 44 minutes ago from Reading, England

  @bt_uk engineer booked for this morning between 8 and 1 to fix slow connection yet hasn't shown up.

• 
  Khurram Qayam (@kqbrain) reported 48 minutes ago from Reading, England

  Another day of bad experience with @virginmedia broadband service in RG6 area. Buffering on streaming service, no video calls possible on Skype and WhatsApp. Seriously thinking of switching to @bt_uk

• 
  Pinners (@pinners888) reported 48 minutes ago from Wokingham, England

  @btsport what’s going on. Why can’t I watch PSG game yet have to listen to pundits banging on about the Chelsea performance. WTF!

• 
  ⌬Nessa Carson (@SuperScienceGrl) reported 51 minutes ago from Bracknell, England

  @bt_uk Hello! 👋 Apologies this may be a silly query, but I did the auto-fault reporting thing 2 days ago, and it kept alternating between saying it was ok and saying it wasn't, so I just want to check that the slow broadband connection actually did get reported properly? Thanks!

• 
  ⌬Nessa Carson (@SuperScienceGrl) reported 58 minutes ago from Bracknell, England

  @bt_uk A fix has already been run! I would like to claim for these historical issues separately to trying to fix any persisting ones. Otherwise I'm thinking I might not ever be compensated :) fix already done!

• 
  ⌬Nessa Carson (@SuperScienceGrl) reported 60 minutes ago from Bracknell, England

  @bt_uk Hello! I'm a bit concerned that you guys couldn't see a fault on my line any more a couple of days ago, as I've an engineer coming. It really is slow, but it won't even let me do BT speed test bcs a fault is reported. Can I check whether you think there's still a fault? :)

• 
  John Edwards (@jwedwards1) reported 60 minutes ago from Marlow Bottom, England

  @bt_uk Any idea when this Broadband outage will be fixed? It’s been over 24 hours now #Marlow

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Gareth Hawkins (@Ghawkeye11) reported 1 minute ago

  @btsport why is it that your BTsport app never works.. Can you provide a fix or a process for a refund

• 
  Juan Armellini (@JuanArmellini) reported 1 minute ago

  Let me get this straight @bt_uk… you increased the price of my broadband (just that, no extras) by almost a *75%* (Seventy five percent)? Is that your rate of inflation? Are your customer reps at lowest pay point getting a 75% increase? You find that reasonable @Ofcom ? #ripoff

• 
  Tom Ralph (@TomRalph1) reported 3 minutes ago

  @btsport your Smart TV app is terrible. Can’t go 5 mins without buffering. No other apps have this problem so it’s not the internet or connection, just your crap app.

• 
  Felix (@fnystrom73) reported 4 minutes ago

  @joncarr66 @bt_uk Switch service if you can mate. They charge more than anyone else and just blame their sister company bt open reach

• 
  charrette. (@iamcharrette) reported 8 minutes ago

  @bt_uk You’ll make me pay out a contract for a shoddy service. Working on learning the legalities of this as I can prove how inadequate it has been; even by your small print

• 
  Felix (@fnystrom73) reported 15 minutes ago

  @bt_uk Just been told by your support I have to wait until Thursday for an engineer to come and fix an issue causing to go down completely that YOU caused. Not a great look for the most expensive BB supplier in the UK...😡

• 
  Carli Malone (@Carlimalone88) reported 15 minutes ago

  Do @btsport not have any microphones in the ground or are villa fans just that ****?! #AVFC

• 
  John B (@JohnnyB_Good___) reported 16 minutes ago

  @bt_uk Broadband down for 10h now on the whole road. How can I get some actual help rather than the generic: Sorry for the inconvenience we will fix it at some point in the next 2 days. I have to work from home, this is not good enough.

• 
  isma adino (@AdinoIsmath) reported 21 minutes ago

  One of the worst post-game analyses i’ve ever seen. #BTSport

• 
  Louis Hodgkinson (@louishodge) reported 23 minutes ago

  @bt_uk you’re team have cut my Wi-Fi off and transferred to utility warehouse and have had the tenacity to tell me we have to wait until the 18th May to have it reinstated - despite never telling you to cut it off.