BT (British Telecom)

BT (British Telecom) Outage Report in Henley on Thames, Oxfordshire, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Henley on Thames, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Henley on Thames and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Henley on Thames, Oxfordshire, England 02/10/2026 03:30

February 10: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 06:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (6%)

    Phone (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Henley on Thames, Oxfordshire, England

The most recent BT (British Telecom) outage reports came from the following cities: Beaconsfield, Reading, High Wycombe, Bracknell, Maidenhead, Wokingham and Marlow.

Loading map, please wait...
City Problem Type Report Time
United KingdomBeaconsfield E-mail
United KingdomReading E-mail
United KingdomHigh Wycombe E-mail
United KingdomReading Internet
United KingdomReading Internet
United KingdomHigh Wycombe Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Henley on Thames, England

Latest outage, problems and issue reports in Henley on Thames and nearby locations:

  • _gavinjones Gavin Jones (@_gavinjones) reported from High Wycombe, England

    @bt_uk 2/2 My security cameras are down, my kids can’t do their homework, very dissatisfied

  • parentsnetindia Parentsnet.in (@parentsnetindia) reported from Wokingham, England

    @bt_uk no engineer even assigned to the complaint. Huge loss, cannot see patients, cannot get phone calls, cannot take payments. BT is a disgrace

  • PF_BootCamp James Parker (@PF_BootCamp) reported from Reading, England

    @bt_uk @KeoghanB @btsport Too late i was forced to watch a crap re run on YouTube today... obviously knowing the result. Absolutely zero help after many hours repeating my self on chat support, here and email. There is clearly a problem and nothing was done. I’ve screen shot convos to take this higher

  • tommaskell Tom Maskell (@tommaskell) reported from Marlow Bottom, England

    Terrible service @bt_uk - I phone to report a series of scam calls purporting to be from you.... Get through to your nuisance phone calls dept only to have the call terminated.

  • rgcarr1 Rob Carr (@rgcarr1) reported from Woodley, England

    @bt_uk exceptional customer service as usual. 7 days we’ve been trying to talk to you about our home move. 7 days you have hung up on us. Newsflash, you run a telephone service. Do let me know if you want me to come and show you how to use the telephone #btinternet #bttv

  • OutdoorDaveGB David Bruton (@OutdoorDaveGB) reported from Reading, England

    @PhelanHill @bt_uk @virginmedia If it works it's brilliant but if it doesn't @virginmedia 's Customer Service is woeful in my experience (and @GBRChris_A 's) Currently even with all the people working at home it is good @ 200 Mbps !

  • andyrow andyrow (@andyrow) reported from Hazlemere, England

    Our phone was fixed by @bt_uk and now we cannot access broadband from our smart hub or see internet tv, netflix, on demand etc. which we use all the time We never really use the landline phone! Great swap., thanks @bt_uk

  • FuzzEVisuals 𝕋𝕠𝕞 𝔾𝕣𝕚𝕗𝕗𝕚𝕥𝕙𝕤 (@FuzzEVisuals) reported from Wokingham, England

    I thought VAR was suppose to clear up these bad decisions. Obviously not. All officials have been absolutely terrible! #NAPLIV @btsportfootball @btsport

  • Gary4W Gary (@Gary4W) reported from Wokingham, England

    I hope #Lloris hasn’t broken anything, especially his elbow. Speaking from experience, 18 months later mine still not right ! #Brighton #Tottenham @btsport

  • gerryjmurray Gerry Murray (@gerryjmurray) reported from Beaconsfield, England

    @bt_uk No - your website said there’s a fault that needs an engineer. Your support person wouldn’t book it unless I agreed to pay £85 for a call out to fix your broadband which is at 1/5th the speed it should be. I refused and have ordered sky and will be cancelling BT this evening

  • _gavinjones Gavin Jones (@_gavinjones) reported from High Wycombe, England

    @bt_uk 1/2 didn’t get a call but a text instead, now due to be fixed on the 7th February. Not only is my phone line down so is the broadband

  • Tsar_Nicholas Nicholas Mazzei (@Tsar_Nicholas) reported from Wokingham, England

    100% with Gary Neville on this and I find it weird @SkySports @SkySportsPL needs to say this isn’t their view. You’re the broadcaster FFS; take a principled stand. You and @bt_uk have the power to force premier league to address the issues. Don’t be cowards.

  • karlos437 karl matthews (@karlos437) reported from Marlow Bottom, England

    @bt_uk major issues again in the SL7 area with #broadband #help been terrible for ever

  • Caoimhe88Byrne caoimhe byrne-hansen (@Caoimhe88Byrne) reported from Reading, England

    @BritishTelecom your service has become crap after #ReadingFestival has started. Stop stealing my data and streaming #pissedoff @btsport because there’s no actual #bt trying to watch a film and constant interruptions

  • bft9 Bren (@bft9) reported from Reading, England

    @TheVanaramaNL @btsport Nobel never punished them the crap referee did

  • abisarah79 AS Lambert (@abisarah79) reported from Woodcote, England

    @bt_uk No & they haven’t had a reasonable response or explanation,they’ve just been told @bt_uk don’t work sat & sun so will have to wait until Monday leaving them without landline or broadband for another 72 hrs! They had an engineer booked between 8am- 1pm today but they never came😒

  • RussWWFC Russell Cox (@RussWWFC) reported from High Wycombe, England

    @bt_uk Hi, I want to use BT WiFi using my mobile account. But I can only see login options for Open zone, BT Broadband and Vodafone

  • HenleyPhotos Henley-on-Thames (@HenleyPhotos) reported from Henley-on-Thames, England

    @UglyBear_ @bt_uk @skytv @btsport @BBCNews @SkyNews All rubbish, if our gas and electric and water run on the same service there would be uproar as it supposed to be the fourth utility service!!

  • DBananaman42 Dark-Knight-Bananaman42 (@DBananaman42) reported from Sunningdale, England

    @ChadSpeedfight2 @jerryzukowski @btsportmotogp @MotoGP @lorenzo99 @26_DaniPedrosa @Official_CS27 @ValeYellow46 @btsport Moro 2 and MotoGP bikes are totally different. Many move up only to be frustrated. Rossi is not hogging a ride. He deserves the place. He will finish 6 or 7 in the championship this year. His worst finish for years and years on the slowest factory bike in the paddock.

  • Hunsy1969 Paul Hunsdon (@Hunsy1969) reported from Wokingham, England

    @clairesn13 @ncustisTheSun @btsport @SkySports No problem Claire. 😃

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • helenmariew Helen Roberts (@helenmariew) reported

    @btsport every-time I try to order a WWE event to record on my sky box for my two sons I am told I have to register again. This shouldn’t be the case. In the past I have recorded events no problem, but in the past 6-8 months haven’t been able to.

  • youngkimmie kim (@youngkimmie) reported

    @bt_uk No internet service in PE7 since Friday evening,whole village & beyond without wifi,yet your website says everything’s fine?! No warning,no explanation - not good enough!

  • ChrisJSparrow88 Sparrow (@ChrisJSparrow88) reported from Cirencester, England

    @bt_uk hi, BT estimating two days of internet outage in my area whilst they fix and issue? Very disappointing, and I have work I need to do.

  • chappies3236 karen (@chappies3236) reported

    @bt_uk Your techie mucked up my router remotely, didn't admit fault, lied, upset me and caused great distress over weekend. Appallingly Bad Service!

  • youngkimmie kim (@youngkimmie) reported

    @bt_uk Internet down for all our neighbours for nearly 48hrs & those with BT have reported it & complained. One has been given £50 compensation & was told there’s a fault,yet your link says no problems & no reports!

  • ScampiSafari David Cooke (@ScampiSafari) reported

    @bt_uk Whenever I phone up, the person is unfailingly polite and helpful. They tell me all about the OpenReach problems, they book me another provisional date, which then passes...

  • thecookmeister Paul Cooke (@thecookmeister) reported

    @bt_uk Hope it’s better than your customer service. I’ve been without broadband for ten days! Numerous excuses, one engineer visit (should have been three, but two didn’t show) and a clear lack of communication. Let’s see what day eleven brings!

  • priancarajdev P Rajdev (@priancarajdev) reported

    @bt_uk Yes, we have, so many times in the last few days. Yet you refuse to provide dongles or anything else to help your customers with the situation. Even a manager said there isn’t anything that can be done unless we spend more money with your company. How is that customer service?

  • DafyddW Dafydd Williams (@DafyddW) reported from Llanerchymedd, Wales

    @BTCare no mobile signal at LL71 8EB.

  • Jarmanmark79 Mark jarman (@Jarmanmark79) reported

    @bt_uk Why the hell should i have to pay a text rate(nomatter how small) to tell you that your not providing the service im paying for. You even try and make money out of the people you are already robbing! What a great level of customer service 👏 #btareafuckingjoke