BT (British Telecom)

BT (British Telecom) Outage Report in Sheerness, Kent, England

Problems detected

Users are reporting problems related to: internet, e-mail and wi-fi.

The latest reports from users having issues in Sheerness come from postal codes ME12.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Sheerness, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Sheerness and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Sheerness, Kent, England 04/19/2025 05:15

April 19: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 08:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (57%)

    Internet (57%)

  2. E-mail (15%)

    E-mail (15%)

  3. Wi-fi (14%)

    Wi-fi (14%)

  4. Phone (7%)

    Phone (7%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Sheerness, Kent, England

The most recent BT (British Telecom) outage reports came from the following cities: Sittingbourne, Maidstone, Gillingham, Chatham, Rochester, South Benfleet, Canvey Island, Leigh-on-Sea, Rayleigh, Sheerness, Wickford, Whitstable, Rainham and Southend-on-Sea.

Loading map, please wait...
City Problem Type Report Time
United KingdomSittingbourne Internet
United KingdomMaidstone Wi-fi
United KingdomGillingham Internet
United KingdomChatham Wi-fi
United KingdomChatham Internet
United KingdomChatham Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Sheerness, England

Latest outage, problems and issue reports in Sheerness and nearby locations:

  • tommyharris57 Martin Harris (@tommyharris57) reported from Great Wakering, England

    @DanMcSUFC @btsportfootball @btsport Poor show by Bromley. They shouldn’t have allowed them to put it in the small section where the blues fans were when they had other areas in the other 95% of the ground!!

  • DanHewitt2011 Daniel Hewitt (@DanHewitt2011) reported from Gillingham, England

    @btsport Shame we knew that was in before he hit it well bad delay between coms and picture

  • hwrightxo Hannah Wright (@hwrightxo) reported from Thundersley, England

    @bt_uk The 4g mini hub you’ve sent me isn’t working. It doesn’t show up when I search for it under Wifi. Tried a hard reset & held the button down. Any ideas?

  • JohnGalley99 John Galley (@JohnGalley99) reported from Great Wakering, England

    I would sell Martial for 10 Bensons, half a lager & a packet of prawn cocktail. I’ve never seen him speak, he is slow, laziest player around and never shows any recovery. I’d go mad if I had strikers like that in my team @rioferdy5 @btsport

  • BeckyMcDonaldpt Rebecca McDonald (@BeckyMcDonaldpt) reported from Gillingham, England

    @Tanya173 @bt_uk Mine went down Thursday morning mid exam.

  • Flanners999 Keith Flanagan (@Flanners999) reported from Thundersley, England

    @BTCare @btsport 40+ minutes holding and on a call to BT just now, couldn’t resolve my issue so just cut me off. No callback! 😡

  • BeckyMcDonaldpt Rebecca McDonald (@BeckyMcDonaldpt) reported from Gillingham, England

    @Tanya173 @bt_uk Snap to that and I’m in Gillingham Kent. Spoke to the complaints department this morning and there’s nothing they can do until Tuesday apparently. I have complete blackout. No tv, internet or phone.

  • Glo_Thienel Glo Thienel (@Glo_Thienel) reported from Allhallows, England

    Hi @bt_uk @BTCare Big shout out to Garry. Excellent service, after losing Landline L & Broadband on 25thOctober, due to cables being stolen, whole village and area out. He has stay with this issue until reconnection He has called me today to confirm refund to A/C 👍 #Excellence

  • DanHewitt2011 Daniel Hewitt (@DanHewitt2011) reported from Gillingham, England

    @bt_uk you’ve got to be *************** now, broadband down again this since Saturday, it’s been fine all night then day time it’s off again, not good enough at all, don’t expect me to be paying this month!

  • DanHarvey74 Harvs (@DanHarvey74) reported from Rayleigh, England

    @GaryLineker @btsport Is that your "bad" toe?

  • JonStannard Jon Stannard (@JonStannard) reported from Southend-on-Sea, England

    @premierleague serious questions need to be asked about the ref and VAR. If Pickford had broken VVD leg? No action? Still accountable for his actions, the offside is irrelevant. #Peterwalton @btsport

  • Faith17T Faith Thomas (@Faith17T) reported from Canvey Island, England

    @bt_uk I upgraded my broadband 7-1-21 had a confirmation Email that day but nothing else since have tried live chat, customer service telephone always busy I want to know what’s happening to my order and my free Brit box subscription help please

  • Cover4Caravans Richard Burgess (@Cover4Caravans) reported from Southend-on-Sea, England

    @wellhousecamper @BTCare VOIP is the way to go. Avoids their tragic service.

  • PeteMcCaffery20 Pete (@PeteMcCaffery20) reported from Rochester, England

    @bt_uk I appreciate your message, however after speaking to 9 advisors you won't be able to help either. I have emailed your CEO.

  • MNaylerAWS Mike Nayler (@MNaylerAWS) reported from Minster-on-Sea, England

    @thompsonm_21 If you’re going to have a player from a team being a pundit, at least have one player from each side. I’ve never heard such a one-eyed commentary before - understandable and I don’t blame the player, but we need balance @btsportrugby @btsport

  • CloudyThinking Gary Gould (@CloudyThinking) reported from Rochford, England

    @skytv @bt_uk Transferring to BT Fibre from Sky Fibre, Sky makes error resulting in 3 Days of no internet, no sign of resolution, no accountability, no call backs. Going to cancel Sky Q by end of day as can’t use TV services or phone which is critical as wife is @NHSuk worker

  • stone_craig Craig Stone (@stone_craig) reported from Gillingham, England

    @Adamdrew1979 @btsport @TheVanaramaNL Having the same issue mate and during the dartford game the streaming just stops for the last 10 mins and says I’ve ran out of time! Shambles!!!

  • Glo_Thienel Glo Thienel (@Glo_Thienel) reported from Allhallows, England

    Hi @BTCare Please check DM need help on confirmation of new upgrade done on Sunday, not showing on account

  • KeetchMichael Michael keetch (@KeetchMichael) reported from Maidstone, England

    BT SPORT FOOTBALL COMMENTARY IS ABSOLUTE PISS POOR! @btsport

  • TimiraosNatalia Natalia Timiraos (@TimiraosNatalia) reported from Southend-on-Sea, England

    @OpenreachHelp we’ve been waiting since October 28th (3 MONTHS!!) for @WeAreOpenreach to fix a faulty telephone pole so that @bt_uk can set up our broadband finally. 3 months with temp WiFi under lockdown, endless promised timelines, and still no sign - PLEASE GIVE AN UPDATE

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • EmilyJClark83 Emily Clark (@EmilyJClark83) reported

    As usual, #btcare couldn’t give a **** about loss of earnings, no phone line, no broadband, children not being able to do homework. On top of the fact I’m a single disabled person with no mobile service in order for my children to call an ambulance if I have a seizure….

  • ThallerThanYall EndoSkeletor (@ThallerThanYall) reported

    @bt_uk Yeah, thing is that isn’t a thing I have received, fee free to check your sent mails, there will be a log. Can you explain why advertised renewal speed is lower than the speed advertised for the same address but a new customer then?

  • EA_Holmes Elizabeth Holmes "Content Queen" (@EA_Holmes) reported

    @bt_uk Is there a problem with webmail? Emails not loading. Many thanks.

  • marc_webster Marc Webster (@marc_webster) reported

    @BTCare I have been a #BT landline and broadband customer for over 25 years, now out of contract and my ‘special deal’ for such loyalty is… exactly the same price to renew, yet new customers achieve better deals #makesnosense

  • iain_cardwell Iain Cardwell (@iain_cardwell) reported

    @bt_uk I am now into day 29 without broadband. A previous DM from yourselves stated the fault would be fixed on 5 July. As this date has now passed do you or Openreach have any update or reason to substantiate why my broadband service has not been resumed.

  • ThallerThanYall EndoSkeletor (@ThallerThanYall) reported

    Both peak download speeds and "stay fast guarantee" speeds have been reduced. @bt_uk is this an error, or are you trying to piss down my neck and tell me it's raining?

  • rebeccasmith141 Rebecca Leigh (@rebeccasmith141) reported

    @bt_uk my mum keeps getting bills from you on her email address for a different customer (address revealed). never fixed despite calling you multiple times. Obv a GDPR breach that you either can’t fix, or cba to fix. Considering writing to the customer bc nothing else works 🤯🤯

  • dodgyvictorians Dr Rosemary Hannah (@dodgyvictorians) reported

    @bt_uk Yes we have. It seems our problem with Wi-Fi calling is currently common. It’s the second time in less than three weeks.

  • kdey Moodles & Boodles 💎 (@kdey) reported

    @bt_uk Waa quoted £60 as needed 2 aerials,but you waived this fee,unfortunately you cant install them for 2 weeks but wanted her to pay for the contract starting 28th june,even though the aerials are not in place,so she had to cancel entire contract unfortunately.

  • ThallerThanYall EndoSkeletor (@ThallerThanYall) reported

    @bt_uk Yeah you’re not reading the words I’m writing, look at the screenshots, stop reading off a script. Screenshot 1 shows what you offer to a new customer at my address. Screenshot 2 is what you currently guarantee me. SC 3 is my renewal.