BT (British Telecom)

BT (British Telecom) Outage Report in Sheerness, Kent, England

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The latest reports from users having issues in Sheerness come from postal codes ME12.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Sheerness, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Sheerness and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Sheerness, Kent, England 09/18/2025 02:50

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (61%)

    Internet (61%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Phone (12%)

    Phone (12%)

  4. E-mail (7%)

    E-mail (7%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Sheerness, Kent, England

The most recent BT (British Telecom) outage reports came from the following cities: Southend-on-Sea, Rayleigh, Whitstable, Gillingham, Rochester, Leigh-on-Sea, Sheerness, Chatham, Maidstone, South Benfleet and Rochford.

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City Problem Type Report Time
United KingdomSouthend-on-Sea Internet
United KingdomSouthend-on-Sea Internet
United KingdomRayleigh Total Blackout
United KingdomWhitstable Internet
United KingdomGillingham Wi-fi
United KingdomRochester E-mail

Community Discussion

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BT (British Telecom) Issues Reports Near Sheerness, England

Latest outage, problems and issue reports in Sheerness and nearby locations:

  • pearce_albert Albert Pearce (@pearce_albert) reported from Bapchild, England

    @bt_uk It’s crap I have lost 5 BBC and itv channels

  • lollifloss Emma brown (@lollifloss) reported from Maidstone, England

    Trying to blackmail me into signing a new contract instead of fixing a problem is bad, bad customer service @bt_uk

  • Cover4Caravans Richard Burgess (@Cover4Caravans) reported from Southend-on-Sea, England

    @wellhousecamper @BTCare VOIP is the way to go. Avoids their tragic service.

  • DanHewitt2011 Daniel Hewitt (@DanHewitt2011) reported from Gillingham, England

    @bt_uk you’ve got to be *************** now, broadband down again this since Saturday, it’s been fine all night then day time it’s off again, not good enough at all, don’t expect me to be paying this month!

  • Road2Kili Darren Young (@Road2Kili) reported from Gillingham, England

    @ufc worrying that a new UFC Champion celebrates by using a pretend gun to shoot the crowd... @btsport best thing to happen your transmission going down!

  • baldybeardyguy Alister FULTON (@baldybeardyguy) reported from Rochester, England

    Week 5 of broadband speeds so slow with @bt_uk we may as well not have it. 4g is faster. They've fiddled and dug and made excuses and now, once again, can't even update when they've said they would. All this, right now when we're trying to work and school from home. @Ofcom

  • Flanners999 Keith Flanagan (@Flanners999) reported from Thundersley, England

    @BTCare @btsport 40+ minutes holding and on a call to BT just now, couldn’t resolve my issue so just cut me off. No callback! 😡

  • Road2Kili Darren Young (@Road2Kili) reported from Gillingham, England

    @btsportufc @ufc worrying that a new UFC Champion celebrates by using a pretend gun to shoot the crowd... @btsport best thing to happen your transmission going down!

  • DanHewitt2011 Daniel Hewitt (@DanHewitt2011) reported from Gillingham, England

    @bt_uk Wouldn’t it be an idea to put out a tweet explaining that to everyone in this area because so far reading on here and Facebook the communication has been poor and no one really knows what’s happening

  • cfitzy69 Chris Fitzgerald (@cfitzy69) reported from Rayleigh, England

    Thank god @btsport have got @jjenas8 commentating tonight. Can’t stand anymore of Steve McMannaman. He talks so much shit. #FACup

  • stone_craig Craig Stone (@stone_craig) reported from Gillingham, England

    @Adamdrew1979 @btsport @TheVanaramaNL Having the same issue mate and during the dartford game the streaming just stops for the last 10 mins and says I’ve ran out of time! Shambles!!!

  • mrslring Laura Ring (@mrslring) reported from Maidstone, England

    @bt_uk appalled by the level of service received from you trying to sort out a package for my Dad. Agreed a deal nearly 2 weeks which has been set up incorrectly. Customer service inadequate and now he’s been charged £25 for something we didn’t agree to include

  • baldybeardyguy Alister FULTON (@baldybeardyguy) reported from Rochester, England

    @bt_uk infrastructure clearly not up to the job. Told two different times for fix yesterday, still not sorted. Now told Wednesday. Ongoing since Thursday. Moving goalposts on SLA. No good when you're self employed. Reliable broadband essential. Utterly useless.

  • baldybeardyguy Alister FULTON (@baldybeardyguy) reported from Rochester, England

    Week 5 of broadband speeds so slow with @bt_uk we may as well not have it. 4g is faster. They've fiddled and dig and made excuses and now, once again, can't even update when they've said they would. All this, right now when we're trying to work and school from home. @Ofcom

  • stuart_dew stuart dew (@stuart_dew) reported from Rochford, England

    @igoyougohugo9 @btsport Join the long queue everybody seems to be having problems

  • stuart_dew stuart dew (@stuart_dew) reported from Rochford, England

    So @btsport take my money, send me a million emails about taking my money but can’t log in to watch the UFC tonight or find anyone to help me. Proper shit show.

  • baldybeardyguy Alister FULTON (@baldybeardyguy) reported from Rochester, England

    Nearly three weeks with no or limited boadband service from @bt_uk continually moving fix dates /excuses and now no updates at all, just standard responses. NOT GOOD ENOUGH.

  • baldybeardyguy Alister FULTON (@baldybeardyguy) reported from Rochester, England

    @Ofcom might want to take a look at @bt_uk. Seems lots of people getting poor service and poor excuses right now. Charging people for a service they've promised but clearly don't have the infrastructure to provide.

  • cfitzy69 Chris Fitzgerald (@cfitzy69) reported from Rayleigh, England

    @btsport What’s the problem with bt sport 1 hd. Loads of people can’t get it. Sort it out.

  • DanHewitt2011 Daniel Hewitt (@DanHewitt2011) reported from Gillingham, England

    @btsport you’ve hyped that fight up for over two weeks making this absolutely piss poor opponent a challenge for DDD, this idiot wasn’t even amateur! Proper rubbish boxing on BT again, taking nothing away from DDD can only beat what’s in front of him

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • KenyanGhani Gh4ni (@KenyanGhani) reported

    @bt_uk furious with your piss poor engineer waited 7 weeks for internet the appointment was at 1pm he comes 2 hours before while I am at work makes me drive all the way home. When he sees me in the rear view mirror he drives of WTF

  • MikeSke70905895 Mike Skelton (@MikeSke70905895) reported

    @bt_uk hi im trying to cancel my broadband and phone and the number 0800 783 1401 I have tried has kept me on hold for 15mins???? Can I not cancel online? If so can you point me in the right direction please

  • L4UR3_N Lauren (@L4UR3_N) reported

    @bt_uk I’ve been trying to talk to someone via Live Chat or email as not comfortable talking on the phone. I would like to potentially cancel my mobile contract as other networks are offering better prices. Can someone contact me via email to resolve before I change networks

  • SylviaS34968108 Sophie Smith (@SylviaS34968108) reported

    @OpenreachHelp @Jayne2502 Done on multiple occasions. Was told by your engineer last Monday it was the router.....new router finally here today - still no service, asked @bt_uk to escalate, told no Engineer available until Monday 1st Feb - unbelievable!

  • Mondirock Mondirock (@Mondirock) reported

    @bt_uk The beginning of the end for BT mobile since EE are now in control. Poor, rubbish ee customer services, ripping customers with fake charges. End of BT mobile.

  • Fineweathergirl Kate Leech (@Fineweathergirl) reported

    @bt_uk I have Halo package but can't get wifi in all rooms so need to order another 2 discs....how do I do this?? On hold for 15 mins so far on phone. Please help!

  • BonnieGomersall Bonnie Gomersall (@BonnieGomersall) reported

    @bt_uk some workmen have turned up to fix our telegraph pole, last time this happened it took the broadband out all afternoon no warning, I have 4 zoom meetings today! Why no warning??? #disgustedoftunbridgewells

  • AbbiPearce92 Abbi Barker (@AbbiPearce92) reported

    @bt_uk No, we would phone to say it wasn't working. BT would talk us through it for them to say see if that works and it would be left at that. The upstairs box we had never worked for the 11 months we had it.

  • Goth__Mom GiveMe_Moar_Hope (@Goth__Mom) reported

    Dear @bt_uk you are a phone company and you can literally have as many phone lines as you want so why is it taking 30 minutes to get through to you? Using #chynavirus as an excuse for shitty customer service is not acceptable.

  • AbbiPearce92 Abbi Barker (@AbbiPearce92) reported

    @bt_uk Cancelled because it never worked and went round in circles trying to get it to work. BT then gave us a huge bill,due to cancellation. We challenged it and they took £30 off the final bill.