BT (British Telecom)

BT (British Telecom) Outage Report in Sedgefield, County Durham, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Sedgefield, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Sedgefield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Sedgefield, County Durham, England 11/05/2025 14:45

November 05: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 04:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Sedgefield, County Durham, England

The most recent BT (British Telecom) outage reports came from the following cities: Durham, Middlesbrough, Crook, Shildon, Hartlepool and Stockton-on-Tees.

Loading map, please wait...
City Problem Type Report Time
United KingdomDurham E-mail
United KingdomMiddlesbrough Internet
United KingdomCrook Wi-fi
United KingdomMiddlesbrough Internet
United KingdomMiddlesbrough Internet
United KingdomDurham Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Sedgefield, England

Latest outage, problems and issue reports in Sedgefield and nearby locations:

  • elliott_finlay Finlay Elliott (@elliott_finlay) reported from Newton Aycliffe, England

    @bt_uk Switch Internet off we are closing it down due to the press option 1or 2 usual scam calling stuff

  • MrsP1001 MrsP (@MrsP1001) reported from Sunderland Bridge, England

    @bt_uk And people on Twitter may be looking for a new broadband connection and should be aware of the level of service from BT

  • Hossy93 Joseph Drane (@Hossy93) reported from Brandon, England

    @Gaz_House @btsport Or you could go down the night before. 😉

  • beck5ter Jason N Beck (@beck5ter) reported from Stockton-on-Tees, England

    @bt_uk Not to worry, I knew it was a scam straight away, as I am not currently a @bt_uk customer but this will be changing shortly as @Virgin is like having no internet we all use 4g !!

  • liamlcg MrGrumpy.....Y.N.W.A (@liamlcg) reported from Murton, England

    @bt_uk ...... Your wifi is shit

  • marc3374 Marc Johnson (@marc3374) reported from Newton Aycliffe, England

    @bt_uk Very disappointed at the customer service received after a phone call my wife made regarding our current broadband contract. Staff member was very patronising and unhelpful especially considering we have been BT customers for 20 years.

  • Yate5y Yatesy (@Yate5y) reported from Darlington, England

    @bt_uk Well I want to save bt money, save plastic and package and make the world a better place. You don't send me a plastic hub and I don't need to pay a tenner for it. 100% having my pants taken down paying ten pound for delivery

  • Jono_1987 Jono (@Jono_1987) reported from Ingleby Barwick, England

    @btsport @WWEUK Thank god for that I don’t have to see this shit anymore

  • MrsP1001 MrsP (@MrsP1001) reported from South Hetton, England

    @bt_uk Oh Christmas tree, oh Christmas tree Please fix my broadband just for me I've waited now for many days (17 and counting) Many promises fade in the haze Oh Christmas tree oh Christmas tree Please make my broadband work for me

  • JPaulGreen John Paul Green (@JPaulGreen) reported from Sunderland Bridge, England

    @BTCare Line has dial tone but crackles and hub light orange. It's deja vu. Doesn't seem to happen as often as it did when engineers finally fixed line problem last year, but it's annoying that the crackle has returned and speeds have dipped etc

  • MrsP1001 MrsP (@MrsP1001) reported from Crook, England

    @bt_uk False alarm, it was a nice neighbour dropping off a Christmas card - I saw an Openreach van down the road and assumed that you had actually done something!!

  • SunderlanDave Dave Lee (@SunderlanDave) reported from Sunderland Bridge, England

    @mickskehan @Julieat30 Our coverage in the UK went off air with 1 minute of injury time to go ... No apologies at all **** you @btsport @btsportfootball

  • SunderlanDave Dave Lee (@SunderlanDave) reported from Sunderland Bridge, England

    @btsport Steve McManaman has to be the worst co-commentator in the history of co-commentators #LIVBAR #ChampionsLeague

  • beck5ter Jason N Beck (@beck5ter) reported from Stockton-on-Tees, England

    @bt_uk I certainly will, as no matter how many phone calls to @virgin nothing improves, my kids have to use data on their telephones, Virgin Media's Wi-Fi and internet is terrible @richardbranson

  • elliott_finlay Finlay Elliott (@elliott_finlay) reported from Newton Aycliffe, England

    Hi @bt_uk is this number your representative 01963439160 phoned me not your customer so probably scam

  • DCupryna Daniel Cupryna (@DCupryna) reported from Middlesbrough, England

    @bt_uk just had call from this number 01963258667 saying they are bt technical and that they is problem with my broadband

  • JillButt Jill Butterwick (@JillButt) reported from Stockton-on-Tees, England

    @bt_uk internet access down. Went to parents house in same street and theirs is down too

  • stevemac239 steve Mc (@stevemac239) reported from Stockton-on-Tees, England

    @btsport trying to get by sport on sky but your systems are not working can’t chat on line can’t ring 😩help please

  • JPaulGreen John Paul Green (@JPaulGreen) reported from Sunderland Bridge, England

    Still paying for @bt_uk @BTCare and get getting less than full service and yet to be compensated for the hell that was BT between Aug and end of October. 2019 now and can't hear people speak on a landline @Ofcom

  • beck5ter Jason N Beck (@beck5ter) reported from Stockton-on-Tees, England

    @gaznolan @bt_uk @Virgin @richardbranson @libertyglobal Cheers Gaz!! In that case @libertyglobal your Wi-Fi and internet is terrible, spend less on fancy adverts and more on infrastructure and getting your product as advertised, we really shouldn't have to have mobile data on in our own house

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Holledge Simon Holledge (@Holledge) reported

    @bt_uk If I attempt to use that method, I am refused fibre to the cabinet and I am asked to still pay for a very slow, minimal and outdated service, despite the proper internet connections being offered to my neighbours. BT should NOT be taking addresses off the database [period].

  • samihowarth sami (@samihowarth) reported from Brinscall, England

    @bt_uk Not very helpful as that’s for broadband and phone line. I have no signal on my mobile phone?

  • city_in_wellies Colin Esterase (@city_in_wellies) reported

    @bt_uk 4 times..and that was today. I have a contemporaneous schedule of events. I'm not if this is a deliberate tactic to wear people down to give up. Unfortunately..I won't give up. Enough is enough.

  • ljsit 1210S (@ljsit) reported

    @bt_uk Without sounding rude I’ve done all this previously and have a engineer coming next week Not happy I was advised to upgrade to the full fibre guaranteed in every room package I just want decent download speed not constantly buffering

  • Holledge Simon Holledge (@Holledge) reported

    @bt_uk My address was delisted — something that happened before we bought our flat — so we don't qualify for the 'fibre to the cabinet' that is just down the road. How many other people are in the same position?

  • city_in_wellies Colin Esterase (@city_in_wellies) reported

    @bt_uk My mother has ended her contract and keeps getting bills for £56. She gets passed from pillar to post or put on hold. She has been passed through 4 people this morning. Utter shambles. Worst company to deal with.

  • Richard_7788 Richard (@Richard_7788) reported

    @bt_uk BT is not my service Provider and they keep saying that my Internet will be Taken offline in 24 Hours they have now phoned Twice

  • Drucey9 Tom Druce (@Drucey9) reported

    @bt_uk further to my complaint I made this morning, I’d like to say that the response and the customer service I received to resolve my issue was great! And thank all those involved.

  • Carolyn32200786 Carolyn (@Carolyn32200786) reported

    @bt_uk Openreach have installed my fibre but I still don’t have a hub or an active order. I’ve spoken to 7 different BT call centre staff over the last 2 weeks and spent over 4 hours on the phone. No-one can help. I just want to be connected!

  • RANGERBRENT Michael Brent 💙 (@RANGERBRENT) reported

    @bt_uk Being billed for a service not installed. Currently on hold for over 30 minutes, please can someone from BT please help me?