BT (British Telecom) Outage Report in Sedgefield, County Durham, England
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Sedgefield, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Sedgefield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 06: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 07:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (60%)
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Wi-fi (14%)
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E-mail (13%)
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Phone (6%)
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Total Blackout (5%)
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TV (1%)
Live Outage Map Near Sedgefield, County Durham, England
The most recent BT (British Telecom) outage reports came from the following cities: Hartlepool, Durham, Darlington, Stockton-on-Tees, Middlesbrough, Billingham and Newton Aycliffe.
| City | Problem Type | Report Time |
|---|---|---|
 Hartlepool |
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| Durham |
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| Durham |
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| Darlington |
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| Stockton-on-Tees |
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| Durham |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Sedgefield, England
Latest outage, problems and issue reports in Sedgefield and nearby locations:
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Peter 🐈🎸🕹️
(@PeteYourDoom) reported
from
Hartlepool, England
@bt_uk I'm tempted to challenge this. As a BT customer, pre fibre, all I ever heard was that the WiFi was "lagging again". I'm on 350mbps cable now but would love a reliable BT connection in the future
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Dr Peter ***** ⌬ (Ph or pH? 🤔)
(@PHoare1963) reported
from
Sacriston, England
@fozia4 @rkelwick @bt_uk Indeed. And when you complain you just get fobbed off? They need to change the law to require a business to honour any service or produce they supply. Especially builders and tradesmen? Seems to be impossible to get them to put right errors they have made?
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Paul Rutherford
(@Rutherford_Paul) reported
from
Darlington, England
@bt_uk How will clearing the cache on the laptop help my iPhone though? BT appear to be blocking the access. To confirm this theory I am going to go to my friends house and connect to their Wi-Fi. If I can access eBay on there Wi-Fi it is definitely a BT issue.
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Peter 🐈🎸🕹️
(@PeteYourDoom) reported
from
Hartlepool, England
@bt_uk I'm going to head round and help him.
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Liz
(@BettybobRogers) reported
from
Stockton-on-Tees, England
@bt_uk can you help? My dad it seems has not had a bill sent to him for many years, yet is paying by direct debit monthly for services - we don’t know what.
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Dr Peter ***** ⌬ (Ph or pH? 🤔)
(@PHoare1963) reported
from
Sacriston, England
@rkelwick @fozia4 @bt_uk I’m waiting to receive my £100 as my BT Broadband regularly cuts me off Zoom calls and the picture quality from our BT TV is regularly terrible (but fine on the app on my iPad? 🤔)
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Paul Rutherford
(@Rutherford_Paul) reported
from
Darlington, England
@bt_uk If eBay works on my laptop & iPhone on a non-BT wifi (I haven’t confirmed this yet) then it is definitely something with BT. Especially as all other websites & apps work fine. I run a part time business on eBay so I won’t tolerate this issue for too long before I change provider.
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Chris Wilks
(@1972wilksy) reported
from
Chilton, England
@bt_uk @BTCare Hi. Got problem with my broadband which one of your advisers told me on the phone is getting fixed. But I'm not getting unlimited 4g that I should be getting on my halo account. Spoke to 2 advisors and still hasn't been sorted despite them both promising to
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Paul Haggie
(@ha66ie) reported
from
Stockton-on-Tees, England
@bt_uk hi team. My partner has a work mobile connected to BT. However the mobile phone signal is very poor indoors for call quality. I've searched online and found people who have a signal assist box. Is this available? We are broadband customers. Thank you.
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Daniel Jenks
(@DanielJenks89) reported
from
Sunderland Bridge, England
@bt_uk I have had issues with my broadband dropping in and out of my devices since that major outage happened on Thursday. I don’t know if anyone else has had those continuous problems during that time?
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Dr Peter Hoare ⌬ (Ph or pH? 🤔)
(@PHoare1963) reported
from
Sacriston, England
@PaulCaden1 and the students home Wi-fi likely no better either! I’m having to drive into work any day I am delivering online outreach presentations to schools or at online conferences as our home Wi-fi is so poor.....😳 @bt_uk?
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Paul Rutherford
(@Rutherford_Paul) reported
from
Darlington, England
@bt_uk No its not a business account. I just run a part time casual business via eBay. It’s not my main job. Plus transferring me would just be passing the issue on to someone else. However please feel free to ask colleagues for suggestions on how to fix this situation.
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Chris Wilks
(@1972wilksy) reported
from
Chilton, England
@bt_uk broadband down (again). Not getting unlimited 4g on my 2 Sims despite 2 advisors telling me I would when I rang up (twice) that is part of my halo plan. Not happy
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Dr Peter ***** ⌬ (Ph or pH? 🤔)
(@PHoare1963) reported
from
Sacriston, England
@bt_uk My @btsport picture quality often way worse than this - pixelated and unwatchable with broken up sound. When are you sending me my £100? (and more importantly providing me with a more reliable service? 🤔).
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Tim Fowler
(@timlibrarian) reported
from
Bearpark, England
@bt_uk broadband outage in DH77DD affecting *both* BT and Sky customers. According to Sky (your website doesn’t acknowledge it) since 11:30 last night. What’s going on?
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Gerry1nnes
(@gerrinnesmac) reported
from
Peterlee, England
@bt_uk Tweets are nice but I don't understand how you're in business! I've tried 7 times over three days to call you and you never ever pick up! Just a constant recycled message about being busy! If you can't handle busy you shouldn't be in business.
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Stuart Blackburn
(@stu_blackburn) reported
from
Darlington, England
@bt_uk is there a problem with broadband in the DL3 area, I'm not connected to the Internet? Thank you.
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Chris
(@CJXXXXW) reported
from
Darlington, England
@bt_uk Hi saying no known issues but for the last hour it’s been offline and back online must be 10/15 times at least
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CushdelaCush
(@cushdela) reported
from
Darlington, England
Ahh Jenas shut ******** up... Was wondering how long it would take before the Bruce arse licking started! #NUFC #BTsport
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X-CEL Solutions
(@X_CELsolutions) reported
from
Darlington, England
Can you give me some technical advice please @bt_uk I'm wanting to connect a 2.4ghz wifi alarm security system to your Smart hub 2. Is it possible to separate your dual frequency to allow me to do this? #TechSupport #Advice #Help
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Patricia Williams
(@Willo21) reported
@bt_uk Committed to helping old folk stay connected? I think not! Currently a 96-year old has been without phone & emergency fob for two days. Meant to be fixed by today, but when I enquired (2 hrs) I was told to book an engineer. 1st appointment available is in 5days! Rubbish!
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Steve Park
(@StevePark10) reported
So @TalkTalk are a bunch of liars. Despite telling me they had cancelled my contract with @bt_uk TWICE, BT say they have received NOTHING from them. I refuse to pay BT just over £127 for a service I have not been using.
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Jaci Stephen
(@welshjaci) reported
.@bt_uk Hi, I have an urgent situation about a broadband installation that was put in the wrong place and it really has to be moved ASAP as it is interfering with building work. There is nowhere on the site that deals with this. Are you able to help, please? Desperate!
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Ellen Moreton
(@MoretonEllen) reported
@bt_uk I want to cancel it completely
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Sheila Evans 🏴
(@SAEvans66) reported
@btbusinesscare we pay for Critical care on our business landline so that faults are repaired within 6 hours not the 8 days we’ve been quoted!! When you have no mobile signal and are reliant on your landline this is shocking service.
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Rhyan
(@DataStore_) reported
@bt_uk Hi, is there a particular reason I can't cancel my (soon to end) contract via your website? Seems your call centres are vacant.
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Mr T0n3r🇬🇧🇮🇪
(@toner1984) reported
@bt_uk hi, I'm a BT customer, and need a new router. How can I order a new Hub? Thanks
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🚑 Cozza P 💨 💙
(@corinne_loris) reported
@ghodgkins2033 @bt_uk Agreed! They are looking into it, so far openreach = terrible and “not my problem attitude” making out we cancelled the appointment. 6 weeks it was booked for and a no show by the engineer with a wasted day and now a week of annual leave taken as no access to work from home! 😡
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FijustFi
(@bitchystichy) reported
@hatetorycuts @bt_uk BT have always provided the emergency operator service, they handle the call before it goes to fire, police or ambulance. When you first call and are asked what service, thats the BT role.
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Joanne Dean
(@dean_joanne) reported
@bt_uk But you’ve cancelled the service effective immediately