BT (British Telecom)

BT (British Telecom) Outage Report in Sedgefield, County Durham, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Sedgefield, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Sedgefield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Sedgefield, County Durham, England 09/03/2025 14:50

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (61%)

    Internet (61%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Phone (11%)

    Phone (11%)

  4. E-mail (7%)

    E-mail (7%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Sedgefield, County Durham, England

The most recent BT (British Telecom) outage reports came from the following cities: Newton Aycliffe, Durham, Peterlee, Bishop Auckland, Middlesbrough, Hartlepool and Stockton-on-Tees.

Loading map, please wait...
City Problem Type Report Time
United KingdomNewton Aycliffe Internet
United KingdomDurham Wi-fi
United KingdomPeterlee Internet
United KingdomBishop Auckland Total Blackout
United KingdomBishop Auckland Phone
United KingdomMiddlesbrough Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Sedgefield, England

Latest outage, problems and issue reports in Sedgefield and nearby locations:

  • JillButt Jill Butterwick (@JillButt) reported from Stockton-on-Tees, England

    @bt_uk internet access down. Went to parents house in same street and theirs is down too

  • timlibrarian Tim Fowler (@timlibrarian) reported from Bearpark, England

    @bt_uk Hi, no, it’s not a new build. Engineer visited before Christmas and was able to activate broadband but not phone service due to a fault in the junction box. Order number is VOL013-439847322595

  • DCupryna Daniel Cupryna (@DCupryna) reported from Middlesbrough, England

    @bt_uk just had call from this number 01963258667 saying they are bt technical and that they is problem with my broadband

  • MrsP1001 MrsP (@MrsP1001) reported from South Hetton, England

    @bt_uk Oh Christmas tree, oh Christmas tree Please fix my broadband just for me I've waited now for many days (17 and counting) Many promises fade in the haze Oh Christmas tree oh Christmas tree Please make my broadband work for me

  • chris_jelley Dr Chris Jelley (@chris_jelley) reported from Durham, England

    10+ years (probably more) of being a loyal @bt_uk @BTGroup customer and they couldn’t waive the early termination fee liable because my new move means I can’t transfer the contract to my temporary property. I will never use them again.

  • marc3374 Marc Johnson (@marc3374) reported from Newton Aycliffe, England

    @bt_uk Very disappointed at the customer service received after a phone call my wife made regarding our current broadband contract. Staff member was very patronising and unhelpful especially considering we have been BT customers for 20 years.

  • liamlcg MrGrumpy.....Y.N.W.A (@liamlcg) reported from Murton, England

    @bt_uk ...... Your wifi is shit

  • Mrsthirsty1 Hilda Hirst (@Mrsthirsty1) reported from Ingleby Barwick, England

    @bt_uk Hi , no I called twice to place the order. Have wasted so much time already. Think its best to cancel & start again. Am not sure I want to move with @bt_uk .

  • elliott_finlay Finlay Elliott (@elliott_finlay) reported from Newton Aycliffe, England

    Hi @bt_uk is this number your representative 01963439160 phoned me not your customer so probably scam

  • elliott_finlay Finlay Elliott (@elliott_finlay) reported from Newton Aycliffe, England

    @bt_uk Switch Internet off we are closing it down due to the press option 1or 2 usual scam calling stuff

  • Jono_1987 Jono (@Jono_1987) reported from Ingleby Barwick, England

    @btsport @WWEUK Thank god for that I don’t have to see this shit anymore

  • Hossy93 Joseph Drane (@Hossy93) reported from Brandon, England

    @Gaz_House @btsport Or you could go down the night before. 😉

  • charming_man_ clinton smith (@charming_man_) reported from Middlesbrough, England

    @jhindhaughbt @btsport #Fury #WilderFury2 @BTSportBoxing don't let fans down

  • MrsP1001 MrsP (@MrsP1001) reported from Sunderland Bridge, England

    @bt_uk And people on Twitter may be looking for a new broadband connection and should be aware of the level of service from BT

  • chris_jelley Dr Chris Jelley (@chris_jelley) reported from Durham, England

    A new development on the BT issue. Had a call following my Tweet from a person @bt_uk apologising for yesterday. Early termination fee waived, apology accepted and relationship restored. Both agreed that this wasn’t the way it should happen but impressed with the resolution.

  • Yate5y Yatesy (@Yate5y) reported from Darlington, England

    @bt_uk Well I want to save bt money, save plastic and package and make the world a better place. You don't send me a plastic hub and I don't need to pay a tenner for it. 100% having my pants taken down paying ten pound for delivery

  • MrsP1001 MrsP (@MrsP1001) reported from Crook, England

    @bt_uk False alarm, it was a nice neighbour dropping off a Christmas card - I saw an Openreach van down the road and assumed that you had actually done something!!

  • CraigShitpeas Craig Shitpeas (@CraigShitpeas) reported from Sunderland Bridge, England

    Rochdale’s 40yr old forward more effective than #Nufc 40million pound one. He is awful. No heart, no touch, no industry just dreadful. Well done #rochdale a deserved payday. They should have won it. They still might! #facup #btsport

  • charming_man_ clinton smith (@charming_man_) reported from Middlesbrough, England

    It has nothing to do with current issues UK are going through but poor planning by @OpenreachHelp and false information by @bt_uk

  • beck5ter Jason N Beck (@beck5ter) reported from Stockton-on-Tees, England

    @gaznolan @bt_uk @Virgin @richardbranson @libertyglobal Cheers Gaz!! In that case @libertyglobal your Wi-Fi and internet is terrible, spend less on fancy adverts and more on infrastructure and getting your product as advertised, we really shouldn't have to have mobile data on in our own house

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Ts_sneaks Thibaud (@Ts_sneaks) reported

    @comeconella @bt_uk Can you please update us ? Who the hell has shut all the connections, sky is down too in the whole area we’re all working from home at the moment so definitely not a good time to run on problems

  • bazza77 Alan Pogson (@bazza77) reported

    @btsport I don’t know what’s going on with you commentary tonight on the Porto juve game but there’s a terrible droning echo

  • tonidurham Tony A (@tonidurham) reported

    @btsport who on earth is your commentator on Seville's game? Does he have a problem with Spanish teams at all? Same on Barcelona's last night. Tell him to be neutral ffs

  • joshhnvo joshnvo (@joshhnvo) reported

    @bt_uk hello BT. I’d like to advise you that I’m currently getting 0.0mb/s when I should be getting 70mb/a could you please fix this before I hit my friends up at virgin media. Cheers

  • chrisdeme1978 Chris Demetriou (@chrisdeme1978) reported

    @dadzoola @bt_uk Ropey does not do it justice. Every 4-6 weeks I’ve had the same problem lasting 3/4 days a time since last summer. Want to tell them where to go but don’t want to get tied into another contract as we are trying to sell house! Just so bored of it all

  • Treaders1984 Michael Treadwell (@Treaders1984) reported

    @BBCTheOneShow @BBCWatchdog We upgraded over the phone last month with @bt_uk because our old router couldn't cope with the band width and we have 4 kids home schooling. We have entered into another 24 month contract and was never informed of that % increase verbally #hikenolike

  • _graceburrows Grace 🌻 (@_graceburrows) reported

    @bt_uk Hi pls help, I registered for broadband earlier today and still not received a confirmation email several hours later?? Are there any known issues with this?

  • eliasbrfc Elias (@eliasbrfc) reported

    @btsport He’s a serious problem.

  • MichelleDelar Michelle deLarrabeit (@MichelleDelar) reported

    @bt_uk Temporarily but now not working again. Don’t really see how to fix this.

  • RichardP_HTFC Richard @ Horsham Town FC (@RichardP_HTFC) reported

    @bt_uk I've now had to call out an engineer to fix a problem caused by your engineers.