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BT (British Telecom)

BT (British Telecom) Outage Report in Saint Leonards-on-Sea, East Sussex, England

Why is my BT (British Telecom) service not working?

Some problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Full Outage Map

Problems in the last 24 hours in Saint Leonards-on-Sea, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Saint Leonards-on-Sea, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 5: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 11:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  • 63% Internet (63%)
  • 15% Wi-fi (15%)
  • 7% E-mail (7%)
  • 7% Total Blackout (7%)
  • 7% Phone (7%)
  • 1% TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Saint Leonards-on-Sea, England

Latest outage, problems and issue reports in Saint Leonards-on-Sea and nearby locations:

  • _ChrisPrior
    Chris Prior (@_ChrisPrior) reported from Eastbourne, England

    @bt_uk Hi, my broadband still won't work and keeps cutting me off. Landline didn't have a dial tone last night. Not checking now as it has cut my broadband off doing that. Told an engineer coming but no date. Trying to work from home but can't. PLEASE HELP

  • m_a_r_t_j_n
    young martin 🇪🇺 (@m_a_r_t_j_n) reported from Hastings, England

    @bt_uk My services are now working, BT called and I now have a credit of £284.27. I was assured I could refund this to my bank account but I can’t for the life of me work out how. Your website ‘help’ shows me a nice page for doing so but doesn’t show me to navigate to said page. 🙄

  • HonestlyHolly23
    Honestly Holly (@HonestlyHolly23) reported from Hastings, England

    Even though @WeAreOpenreach have been absolutely terrible about sorting my internet connection, @bt_uk customer service team on the phone have been an absolute dream & make my stresses much easier!

  • jcarriolaRN
    Jan Arriola (@jcarriolaRN) reported from Camber, England

    @bt_uk ordered my broadband on the 24th of July, Engineer Visit on the 5th august then cancelled to the 7th then moved again to the 17th!! Do you think I’m not working?!

  • leemarlin87
    Lee Dobbs (@leemarlin87) reported from Hastings, England

    Fix the audio @btsport the commentary is 3 seconds in front the picture, really hard to watch it Like this

  • Matty_Hawks
    Matt Hawkins (@Matty_Hawks) reported from Eastbourne, England

    Darren Fletcher and Steve McManaman has to be up there with the worst commentary team ever #btsport

  • m_a_r_t_j_n
    young martin 🇪🇺 (@m_a_r_t_j_n) reported from Hastings, England

    @bt_uk No! Was on hold for 30 minutes and then you shut down your phone lines.

  • m_a_r_t_j_n
    young martin 🇪🇺 (@m_a_r_t_j_n) reported from Hastings, England

    @bt_uk I have been a BT customer for years without complaint. Now, as I try to get my broadband moved to my new property, the service has been dreadful and I’m done with BT. Last straw, the promised call this evening that didn’t materialise despite a text promising it. Disaster!

  • Carter333M
    carpetshearer (@Carter333M) reported from Eastbourne, England

    @bt_uk I'm having trouble sending emails can you help please.

  • m_a_r_t_j_n
    young martin 🇪🇺 (@m_a_r_t_j_n) reported from Hastings, England

    @bt_uk I was promised a call last night between 17:00 and 19:00 and no call came - basic customer service would dictate that if you promise a call, you call.

  • m_a_r_t_j_n
    young martin 🇪🇺 (@m_a_r_t_j_n) reported from Hastings, England

    Massive thanks and respect to the two @bt_uk engineers who braved horrible weather to finally get my phone line installed this morning. They were great. Now the wait for broadband activation.

  • PhilOuston
    Phil Ouston (@PhilOuston) reported from Eastbourne, England

    @bt_uk woah 62 mins to a customer support chap in Swansea. After he put me on hold for 23 mins I gave up. It’s simple. I want BT sport. Simple idea, impossible it to achieve would seem. Come on it cannot be that hard.

  • Carter333M
    carpetshearer (@Carter333M) reported from Eastbourne, England

    @BTCare bt email not working properly can you help please.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Rachee_babes
    Rachel Harker (@Rachee_babes) reported

    @bt_uk still waiting on an email from Saturday, summarising a recent order/reorder/complaint re a conversation I had on Tuesday with an advisor who miss-sold me products and generally lied about pricing. Why is BT customer service poor? Currently looking at other options....

  • Darrenmiller87
    Darren Miller (@Darrenmiller87) reported

    @AHNiallando @bt_uk Your neighbour is having a similar issue, trying to watch BBC but it keeps changing to ITV. Maybe your boxes are next to the wall and your remotes are on the same frequency.

  • JPDoy
    JPDoy (@JPDoy) reported

    @bt_uk why don’t you enable customers to cancel/downgrade their account online, might free up some of your “very busy call centre staff”

  • Stephenmitchel1
    Stephen Mitchell (@Stephenmitchel1) reported

    @FieldsyUK @WeAreOpenreach @bt_uk I had mine installed and it doesn't work . My whole estate is out .

  • WithStarsOn
    Geraldine (@WithStarsOn) reported

    @bt_uk need to get in contact with someone about issues with our broadband. I have recently moved house and have had nothing but problems since. Have tried calling but it says they are closed, any idea what time they'll be open?

  • Cuntybollocks_b
    *Big bazzer* (@Cuntybollocks_b) reported

    @btsport Probably the worst undercard I’ve seen

  • verityquade
    Verity Quade (@verityquade) reported

    @bt_uk Have had no internet in PO19 for 12 hours. Any sign of a fix??

  • JamesJessops91
    James Jessops (@JamesJessops91) reported

    @KuyaMaxy @btsport What he said is completely true though. Big sides do get the decisions. Was never a penalty. Referee absolutely bottled it. ***** going away from goal and his hand is by his side. Stupid decision from the ref.

  • BonnieBunny40
    Bun (@BonnieBunny40) reported

    @bt_uk hi, my broadband is down, it said I had an unpaid bill so I paid that. But still for a few hours now nothing will connect. Have tried resetting several times. Are your help phone lines open at all today?

  • bengillam
    Ben Gillam 🙏 ☮️ 🇺🇦 (@bengillam) reported

    @MaFt @bt_uk @virginmedia Yep, and if you get too far from the router you go onto 2.4ghz , turn on a microwave in the middle and * pooof * broken wifi I just fail to see the point in using factually incorrect terms to advertise to the already confused.