BT (British Telecom)

BT (British Telecom) Outage Report in Saint Leonards-on-Sea, East Sussex, England

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Saint Leonards-on-Sea, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Saint Leonards-on-Sea and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Saint Leonards-on-Sea, East Sussex, England 11/22/2024 11:50

November 22: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 11:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Phone (8%)

    Phone (8%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (6%)

    E-mail (6%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Saint Leonards-on-Sea, East Sussex, England

The most recent BT (British Telecom) outage reports came from the following cities: Eastbourne, Hastings, Saint Leonards-on-Sea and Battle.

Loading map, please wait...
City Problem Type Report Time
United KingdomEastbourne Internet
United KingdomHastings Internet
United KingdomEastbourne E-mail
United KingdomSaint Leonards-on-Sea Internet
United KingdomBattle Wi-fi
United KingdomSaint Leonards-on-Sea Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Saint Leonards-on-Sea, England

Latest outage, problems and issue reports in Saint Leonards-on-Sea and nearby locations:

  • Carter333M carpetshearer (@Carter333M) reported from Eastbourne, England

    @bt_uk I'm having trouble sending emails can you help please.

  • m_a_r_t_j_n young martin 🇪🇺 (@m_a_r_t_j_n) reported from Hastings, England

    Massive thanks and respect to the two @bt_uk engineers who braved horrible weather to finally get my phone line installed this morning. They were great. Now the wait for broadband activation.

  • HonestlyHolly23 Honestly Holly (@HonestlyHolly23) reported from Hastings, England

    Even though @WeAreOpenreach have been absolutely terrible about sorting my internet connection, @bt_uk customer service team on the phone have been an absolute dream & make my stresses much easier!

  • Matty_Hawks Matt Hawkins (@Matty_Hawks) reported from Eastbourne, England

    Darren Fletcher and Steve McManaman has to be up there with the worst commentary team ever #btsport

  • m_a_r_t_j_n young martin 🇪🇺 (@m_a_r_t_j_n) reported from Hastings, England

    @bt_uk I have been a BT customer for years without complaint. Now, as I try to get my broadband moved to my new property, the service has been dreadful and I’m done with BT. Last straw, the promised call this evening that didn’t materialise despite a text promising it. Disaster!

  • leemarlin87 Lee Dobbs (@leemarlin87) reported from Hastings, England

    Fix the audio @btsport the commentary is 3 seconds in front the picture, really hard to watch it Like this

  • m_a_r_t_j_n young martin 🇪🇺 (@m_a_r_t_j_n) reported from Hastings, England

    @bt_uk No! Was on hold for 30 minutes and then you shut down your phone lines.

  • Carter333M carpetshearer (@Carter333M) reported from Eastbourne, England

    @BTCare bt email not working properly can you help please.

  • PhilOuston Phil Ouston (@PhilOuston) reported from Eastbourne, England

    @bt_uk woah 62 mins to a customer support chap in Swansea. After he put me on hold for 23 mins I gave up. It’s simple. I want BT sport. Simple idea, impossible it to achieve would seem. Come on it cannot be that hard.

  • jcarriolaRN Jan Arriola (@jcarriolaRN) reported from Camber, England

    @bt_uk ordered my broadband on the 24th of July, Engineer Visit on the 5th august then cancelled to the 7th then moved again to the 17th!! Do you think I’m not working?!

  • m_a_r_t_j_n young martin 🇪🇺 (@m_a_r_t_j_n) reported from Hastings, England

    @bt_uk My services are now working, BT called and I now have a credit of £284.27. I was assured I could refund this to my bank account but I can’t for the life of me work out how. Your website ‘help’ shows me a nice page for doing so but doesn’t show me to navigate to said page. 🙄

  • m_a_r_t_j_n young martin 🇪🇺 (@m_a_r_t_j_n) reported from Hastings, England

    @bt_uk I was promised a call last night between 17:00 and 19:00 and no call came - basic customer service would dictate that if you promise a call, you call.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • GillianRoss Gillian Ross (@GillianRoss) reported

    @bt_uk When is the problem in the Bagshot area going to be sorted? I have Hybrid Connect but my phone line (Voice) isn't working. I need to have my "Voice" calls directed to my mobile. Please advise.

  • paulcasola Paul Casola (@paulcasola) reported

    @bt_uk @OpenreachHelp. Now day 9 without any service. First time BT customer. Great start. Fed up of having to chase myself and I’m still not able to be told what the fault is or when it will be fixed. Has anyone done anything to fix the fault in last 9 days?? Terrible service

  • Sashi14 Sasha Taylor (@Sashi14) reported

    @bt_uk The worst service I have ever received. Could not install my internet and have consequently spent over 4 hours on the phone to their team! They also have had the nerve to take payment from my credit card for a service I have not received. Also no email address to contact?!

  • Mr_MaJiC79 MaJiC (@Mr_MaJiC79) reported

    @bt_uk I found the issue - my DNS config was set to give a 6to4 AAAA record, I've switched that off and it looks much better

  • kandinskyboy Diomidis Anadiotis (@kandinskyboy) reported

    @bt_uk @bt_uk So a landline engineer showed up today instead of a broadband engineer and he advised he can just work on the landline but my issue is a broadband issue as I have explained multiple times to your support via phone. 1 week without internet an counting..

  • DanniPowell71 Danni Powell (@DanniPowell71) reported

    @bt_uk Shocker! No known issues in your area Not really never ever known it say any different even when I have a confirmed problem...

  • JaquiLindridge Jaqui Lindridge (@JaquiLindridge) reported

    @bt_uk How do we escalate an recurrent outage problem and get beyond near daily calls to your fault line which is simply not progressing a resolution?

  • TheCullObsidian アレクサンダー (@TheCullObsidian) reported

    @fliegerrick @fleetstreetfox @BTCare The wire wasn’t there before, hasn’t made the problem better or worse. I see someone working on the junction box frequently. I complain, they fix, it works for a week and I’m back to where I started

  • fliegerrick 🇩🇪🇬🇧🇪🇺 FBPE #FBPPR 💙 (@fliegerrick) reported

    @TheCullObsidian @fleetstreetfox @BTCare I think the wire is the problem!

  • mpagemap mark page (@mpagemap) reported

    @SwaledaleMutton @EE @bt_uk these bills may take a while to ne paid less of course loss of service 👍