BT (British Telecom) Outage Report in Saint Leonards-on-Sea, East Sussex, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Saint Leonards-on-Sea, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Saint Leonards-on-Sea and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (7%)
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E-mail (6%)
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Phone (6%)
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TV (1%)
Live Outage Map Near Saint Leonards-on-Sea, East Sussex, England
The most recent BT (British Telecom) outage reports came from the following cities: Eastbourne and Saint Leonards-on-Sea.
| City | Problem Type | Report Time |
|---|---|---|
 Eastbourne |
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| Saint Leonards-on-Sea |
Internet | |
| Eastbourne |
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| Eastbourne |
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| Hastings |
TV | |
| Hastings |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Saint Leonards-on-Sea, England
Latest outage, problems and issue reports in Saint Leonards-on-Sea and nearby locations:
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Matt Hawkins
(@Matty_Hawks) reported
from
Eastbourne, England
Darren Fletcher and Steve McManaman has to be up there with the worst commentary team ever #btsport
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young martin 🇪🇺
(@m_a_r_t_j_n) reported
from
Hastings, England
@bt_uk I was promised a call last night between 17:00 and 19:00 and no call came - basic customer service would dictate that if you promise a call, you call.
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young martin 🇪🇺
(@m_a_r_t_j_n) reported
from
Hastings, England
@bt_uk No! Was on hold for 30 minutes and then you shut down your phone lines.
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carpetshearer
(@Carter333M) reported
from
Eastbourne, England
@bt_uk I'm having trouble sending emails can you help please.
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young martin 🇪🇺
(@m_a_r_t_j_n) reported
from
Hastings, England
Massive thanks and respect to the two @bt_uk engineers who braved horrible weather to finally get my phone line installed this morning. They were great. Now the wait for broadband activation.
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Lee Dobbs
(@leemarlin87) reported
from
Hastings, England
Fix the audio @btsport the commentary is 3 seconds in front the picture, really hard to watch it Like this
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young martin 🇪🇺
(@m_a_r_t_j_n) reported
from
Hastings, England
@bt_uk I have been a BT customer for years without complaint. Now, as I try to get my broadband moved to my new property, the service has been dreadful and I’m done with BT. Last straw, the promised call this evening that didn’t materialise despite a text promising it. Disaster!
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Phil Ouston
(@PhilOuston) reported
from
Eastbourne, England
@bt_uk woah 62 mins to a customer support chap in Swansea. After he put me on hold for 23 mins I gave up. It’s simple. I want BT sport. Simple idea, impossible it to achieve would seem. Come on it cannot be that hard.
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carpetshearer
(@Carter333M) reported
from
Eastbourne, England
@BTCare bt email not working properly can you help please.
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Honestly Holly
(@HonestlyHolly23) reported
from
Hastings, England
Even though @WeAreOpenreach have been absolutely terrible about sorting my internet connection, @bt_uk customer service team on the phone have been an absolute dream & make my stresses much easier!
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Jan Arriola
(@jcarriolaRN) reported
from
Camber, England
@bt_uk ordered my broadband on the 24th of July, Engineer Visit on the 5th august then cancelled to the 7th then moved again to the 17th!! Do you think I’m not working?!
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young martin 🇪🇺
(@m_a_r_t_j_n) reported
from
Hastings, England
@bt_uk My services are now working, BT called and I now have a credit of £284.27. I was assured I could refund this to my bank account but I can’t for the life of me work out how. Your website ‘help’ shows me a nice page for doing so but doesn’t show me to navigate to said page. 🙄
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Kien Tan
(@kien1974) reported
@AlanIvinghoe @BritishTelecom @bt_uk They seem to be replying to queries about specific problems, so maybe try that?
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Katie FriendlyFaces
(@katiieking) reported
@BT_UK Internet currently cutting out 4/5 times a day - can we get someone out ASAP to fix this?
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Mike. Stay at home. 3.5% 💙 🐝 🏳️🌈 🇪🇺 🖤
(@mikecornes) reported
@bt_uk I ran the phone line tests as suggested, got an engineer visit booked, he came yesterday and swapped the socket box for a new one. No issues since. Thanks
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No confirmed name
(@184219) reported
@TheDogFix @bt_uk find the call in your phone and send them the screenshot showing date and how long you spoke for. Had a similar incident with the insurance company claiming they hadn't said something.
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K.Jun.uba.Jr💙
(@PrimaryMike) reported
@bt_uk hello, appreciate things must be tough but I have had issues since last year and my complaint is just not being looked at (closed once with no response and then reopened in January). Meanwhile only the phone is working as expected I.e. tv and broadband not working
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John Crabtree
(@jocra14) reported
from
Clevedon, England
@Tonysmini @OpenreachHelp @bt_uk It was until last weekend but now it’s flashing. I’m told the issue is that Openreach have the wrong s/n attached to the property and Bt give them the correct one but it doesn’t get updated
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Alan Jackson
(@AlanIvinghoe) reported
Hi @bt_uk. Please would you let me have your customer services' email address? I can't find it on your website.
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John Crabtree
(@jocra14) reported
from
Clevedon, England
@Tonysmini @OpenreachHelp @bt_uk We were supposed to have an engineer visit on the 18 Dec 2020 and that never happened. I asked BT to arrange an engineer last week and they said no need.
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Ethan
(@EthanBailes123) reported
@bt_uk I have just started a mobile contract with you that included access to the BT sport app. However it won't let me sign in using my BT ID.
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Alan Jackson
(@AlanIvinghoe) reported
@kien1974 @BritishTelecom @bt_uk In my experience, most companies have a customer services email address on their websites, or provide an online form. I'll check to see if their DMs are open; but in any event, they could have replied with a request to DM, if they really don't want their customers to email them.