BT (British Telecom)

BT (British Telecom) Outage Report in Saint Leonards-on-Sea, East Sussex, England

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

The latest reports from users having issues in Saint Leonards-on-Sea come from postal codes TN38.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Saint Leonards-on-Sea, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Saint Leonards-on-Sea and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Saint Leonards-on-Sea, East Sussex, England 01/11/2026 06:40

January 11: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Saint Leonards-on-Sea, East Sussex, England

The most recent BT (British Telecom) outage reports came from the following cities: Saint Leonards-on-Sea, Eastbourne and Hastings.

Loading map, please wait...
City Problem Type Report Time
United KingdomSaint Leonards-on-Sea Internet
United KingdomEastbourne E-mail
United KingdomEastbourne E-mail
United KingdomHastings TV
United KingdomHastings TV
United KingdomEastbourne Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Saint Leonards-on-Sea, England

Latest outage, problems and issue reports in Saint Leonards-on-Sea and nearby locations:

  • leemarlin87 Lee Dobbs (@leemarlin87) reported from Hastings, England

    Fix the audio @btsport the commentary is 3 seconds in front the picture, really hard to watch it Like this

  • m_a_r_t_j_n young martin 🇪🇺 (@m_a_r_t_j_n) reported from Hastings, England

    Massive thanks and respect to the two @bt_uk engineers who braved horrible weather to finally get my phone line installed this morning. They were great. Now the wait for broadband activation.

  • m_a_r_t_j_n young martin 🇪🇺 (@m_a_r_t_j_n) reported from Hastings, England

    @bt_uk I have been a BT customer for years without complaint. Now, as I try to get my broadband moved to my new property, the service has been dreadful and I’m done with BT. Last straw, the promised call this evening that didn’t materialise despite a text promising it. Disaster!

  • m_a_r_t_j_n young martin 🇪🇺 (@m_a_r_t_j_n) reported from Hastings, England

    @bt_uk No! Was on hold for 30 minutes and then you shut down your phone lines.

  • PhilOuston Phil Ouston (@PhilOuston) reported from Eastbourne, England

    @bt_uk woah 62 mins to a customer support chap in Swansea. After he put me on hold for 23 mins I gave up. It’s simple. I want BT sport. Simple idea, impossible it to achieve would seem. Come on it cannot be that hard.

  • Carter333M carpetshearer (@Carter333M) reported from Eastbourne, England

    @BTCare bt email not working properly can you help please.

  • Carter333M carpetshearer (@Carter333M) reported from Eastbourne, England

    @bt_uk I'm having trouble sending emails can you help please.

  • _ChrisPrior Chris Prior (@_ChrisPrior) reported from Eastbourne, England

    @bt_uk Hi, my broadband still won't work and keeps cutting me off. Landline didn't have a dial tone last night. Not checking now as it has cut my broadband off doing that. Told an engineer coming but no date. Trying to work from home but can't. PLEASE HELP

  • m_a_r_t_j_n young martin 🇪🇺 (@m_a_r_t_j_n) reported from Hastings, England

    @bt_uk My services are now working, BT called and I now have a credit of £284.27. I was assured I could refund this to my bank account but I can’t for the life of me work out how. Your website ‘help’ shows me a nice page for doing so but doesn’t show me to navigate to said page. 🙄

  • m_a_r_t_j_n young martin 🇪🇺 (@m_a_r_t_j_n) reported from Hastings, England

    @bt_uk I was promised a call last night between 17:00 and 19:00 and no call came - basic customer service would dictate that if you promise a call, you call.

  • Matty_Hawks Matt Hawkins (@Matty_Hawks) reported from Eastbourne, England

    Darren Fletcher and Steve McManaman has to be up there with the worst commentary team ever #btsport

  • HonestlyHolly23 Honestly Holly (@HonestlyHolly23) reported from Hastings, England

    Even though @WeAreOpenreach have been absolutely terrible about sorting my internet connection, @bt_uk customer service team on the phone have been an absolute dream & make my stresses much easier!

  • jcarriolaRN Jan Arriola (@jcarriolaRN) reported from Camber, England

    @bt_uk ordered my broadband on the 24th of July, Engineer Visit on the 5th august then cancelled to the 7th then moved again to the 17th!! Do you think I’m not working?!

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • SadBeemo Beemo (@SadBeemo) reported

    @bt_uk It amazes me how incredibly useless you are, I pay you to provide a service and instead of this service you give me constant internet troubles and instead stop me from being able to work from home. Fix your service

  • StevenBrewerton Steven Brewerton (@StevenBrewerton) reported

    @bt_uk Why settle for anyone else?? Because over the last 4 days I’ve tried to order a new BT service 3 times and each time it’s been cancelled by your system. So, think I’ll settle for someone else who has managed to set up and account and connect me in 24 hours. Kudos @Plusnet

  • MattArsenal1 Matt (@MattArsenal1) reported

    @mrjakehumphrey @btsport What did you do? Or have you always had the problem in that eye?

  • Sim_Jim85 simepieman (@Sim_Jim85) reported

    @bt_uk Yeah I will - nothing got done previously. I’m wondering whether I should be due a new router seeing as I’ve been a customer for 5 years with the same issue

  • Pti_Singe PerplexPuss (@Pti_Singe) reported

    @bt_uk Yeah I did that years ago and never heard anything back...

  • IanXley Your Local Business Mentor (@IanXley) reported

    @bt_uk I’m trying to test a new website created for a charity by a 3rd party. Using my BT Broadband connection whether by WiFi or LAN connector the message “this domain is brand new please check back again soon”. No such problem using mobile days or VPN. Can you help unblock pls?

  • cyberdoyle Chris (@cyberdoyle) reported

    @MarkHoldstock @SoLongFrank @bt_uk There isn't a deposit, but to help build the network people buy shares, and if they buy £1500 they get a 'free' connection and just pay £30 a month for a gigabit symmetrical.

  • fifasalty 💙Chris💙salt💙 (@fifasalty) reported

    here is my problem in a world where @btsport and @SkySportsPL televise these competitions and let the players split a $40000 pot you are going to get people looking up to them and wanting what they have so when i come along and say kids start playing when you cheat you are .....

  • lairdofdorking Julian Ching (@lairdofdorking) reported

    Hi @bt_uk how long does it take, from reporting, to fix really slow Halo broadband?

  • JustLohan Lindsey Davies (@JustLohan) reported

    @bt_uk could I please have some help? My fibre order was cancelled but my phoneline is apparently still being connected tomorrow - I thought everything had been cancelled from my order 🙃