BT (British Telecom)

BT (British Telecom) Outage Report in Saint Leonards-on-Sea, East Sussex, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Saint Leonards-on-Sea, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Saint Leonards-on-Sea and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Saint Leonards-on-Sea, East Sussex, England 02/01/2026 10:15

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (6%)

    Total Blackout (6%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Saint Leonards-on-Sea, East Sussex, England

The most recent BT (British Telecom) outage reports came from the following cities: Eastbourne, Saint Leonards-on-Sea and Hastings.

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City Problem Type Report Time
United KingdomEastbourne E-mail
United KingdomSaint Leonards-on-Sea Internet
United KingdomEastbourne E-mail
United KingdomEastbourne E-mail
United KingdomHastings TV
United KingdomHastings TV

Community Discussion

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BT (British Telecom) Issues Reports Near Saint Leonards-on-Sea, England

Latest outage, problems and issue reports in Saint Leonards-on-Sea and nearby locations:

  • Carter333M carpetshearer (@Carter333M) reported from Eastbourne, England

    @bt_uk I'm having trouble sending emails can you help please.

  • HonestlyHolly23 Honestly Holly (@HonestlyHolly23) reported from Hastings, England

    Even though @WeAreOpenreach have been absolutely terrible about sorting my internet connection, @bt_uk customer service team on the phone have been an absolute dream & make my stresses much easier!

  • PhilOuston Phil Ouston (@PhilOuston) reported from Eastbourne, England

    @bt_uk woah 62 mins to a customer support chap in Swansea. After he put me on hold for 23 mins I gave up. It’s simple. I want BT sport. Simple idea, impossible it to achieve would seem. Come on it cannot be that hard.

  • Carter333M carpetshearer (@Carter333M) reported from Eastbourne, England

    @BTCare bt email not working properly can you help please.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • SurreyCouncil Surrey County Council Customer Services (@SurreyCouncil) reported

    @HussainShafiei @bt_uk Hi – I’ve now heard back from Surrey Highways, who say: BT work is finished but after more investigation an emergency was reported in the same location last night. This has now also been repaired & our contractor has confirmed that the lights will be removed today. Thanks, Sally

  • acoupleofideas a couple of ideas (@acoupleofideas) reported

    @btbusinesscare I am very disappointed broadband speed. First you gave us a wrong date to start the service and second we are in a difficult situation because you did not notify the other service provider of the change. And also you sent one of the items in my order incorrectly.

  • lmence Laurence Mencé (@lmence) reported

    @bt_uk Problem is that it's not the first time we're attempting redelivery. First hub ended up at the post office depot. Me not being around it, it can't be collected. This is the second hub order and delivery seem not to be able to act on simple instruction such as ring the neighbour.

  • jocra14 John Crabtree (@jocra14) reported

    @bt_uk We were told it would be 18th Dec, 12th Jan, 27th Jan & now 17th Feb at this rate we may be connected by Christmas!! Forgive the cynicism but so many promises of call backs & activation which never happen. We are now being charged from the 27th Jan for a service we don’t have

  • acoupleofideas a couple of ideas (@acoupleofideas) reported

    @btbusinesscare hi I have a problem with my broadband, I changed broadband provider Sky to BT. First day BT told me the new deal will start 28th of Jan. after that I had a txt message than the new deal will start 16th of March. called your call center and asked what about Sky +

  • TimothyDRCarr Tim Carr (@TimothyDRCarr) reported

    @btbusinesscare FairPlay what a epic fail. Broadband dropped again. Assure never worked. Spent 1 hour 12 minutes in the phone. To be tvsb told I’d get a call back in 10 mins whilst checks are still done. 1 hour later still no call. Rubbish service.

  • Quanthro Thom (@Quanthro) reported

    @bt_uk is there a contact email I can use to cancel an installation? The customer line has had me on hold for ages. You were much quicker when I wanted a new contract.

  • y99waytem87 Michael Wayte (@y99waytem87) reported

    @bt_uk broadband almost as **** as @EE it take 2 hours to watch 1 hour programme

  • MikeRutherford_ Michael Rutherford (@MikeRutherford_) reported

    @bt_uk been waiting 6 weeks for TV and Broadband. I was told engineer would bring equipment (smart hub & you view box) today but he turned up without it saying it should have been delivered? I’m paying for this service!?

  • MC45991141 MC (@MC45991141) reported

    @bt_uk Minimum of 30 minute wait for helpline and nobody available for online chat. Great service. And I have no phone or BB working. Pathetic