BT (British Telecom) outages and service status in Saint Leonards-on-Sea, England

Problems in the last 24 hours in Saint Leonards-on-Sea, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Saint Leonards-on-Sea, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Saint Leonards-on-Sea, England

The most recent BT (British Telecom) outage reports came from the following cities: Hastings, and Eastbourne.

City	Problem Type	Report Time
Hastings	Phone	5 days ago
Eastbourne	E-mail	20 days ago

Nearby cities with recent reports

Community Discussion

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BT (British Telecom) Issues Reports Near Saint Leonards-on-Sea, England

Latest outage, problems and issue reports in Saint Leonards-on-Sea and nearby locations:

• 
  young martin 🇪🇺 (@m_a_r_t_j_n) reported 10 minutes ago from Hastings, England

  @bt_uk I have been a BT customer for years without complaint. Now, as I try to get my broadband moved to my new property, the service has been dreadful and I’m done with BT. Last straw, the promised call this evening that didn’t materialise despite a text promising it. Disaster!

• 
  carpetshearer (@Carter333M) reported 15 minutes ago from Eastbourne, England

  @BTCare bt email not working properly can you help please.

• 
  young martin 🇪🇺 (@m_a_r_t_j_n) reported 19 minutes ago from Hastings, England

  Massive thanks and respect to the two @bt_uk engineers who braved horrible weather to finally get my phone line installed this morning. They were great. Now the wait for broadband activation.

• 
  carpetshearer (@Carter333M) reported 26 minutes ago from Eastbourne, England

  @bt_uk I'm having trouble sending emails can you help please.

• 
  Phil Ouston (@PhilOuston) reported 28 minutes ago from Eastbourne, England

  @bt_uk woah 62 mins to a customer support chap in Swansea. After he put me on hold for 23 mins I gave up. It’s simple. I want BT sport. Simple idea, impossible it to achieve would seem. Come on it cannot be that hard.

• 
  Jan Arriola (@jcarriolaRN) reported 28 minutes ago from Camber, England

  @bt_uk ordered my broadband on the 24th of July, Engineer Visit on the 5th august then cancelled to the 7th then moved again to the 17th!! Do you think I’m not working?!

• 
  Lee Dobbs (@leemarlin87) reported 32 minutes ago from Hastings, England

  Fix the audio @btsport the commentary is 3 seconds in front the picture, really hard to watch it Like this

• 
  young martin 🇪🇺 (@m_a_r_t_j_n) reported 36 minutes ago from Hastings, England

  @bt_uk I was promised a call last night between 17:00 and 19:00 and no call came - basic customer service would dictate that if you promise a call, you call.

• 
  Matt Hawkins (@Matty_Hawks) reported 37 minutes ago from Eastbourne, England

  Darren Fletcher and Steve McManaman has to be up there with the worst commentary team ever #btsport

• 
  young martin 🇪🇺 (@m_a_r_t_j_n) reported 46 minutes ago from Hastings, England

  @bt_uk My services are now working, BT called and I now have a credit of £284.27. I was assured I could refund this to my bank account but I can’t for the life of me work out how. Your website ‘help’ shows me a nice page for doing so but doesn’t show me to navigate to said page. 🙄

• 
  Honestly Holly (@HonestlyHolly23) reported 46 minutes ago from Hastings, England

  Even though @WeAreOpenreach have been absolutely terrible about sorting my internet connection, @bt_uk customer service team on the phone have been an absolute dream & make my stresses much easier!

• 
  young martin 🇪🇺 (@m_a_r_t_j_n) reported 48 minutes ago from Hastings, England

  @bt_uk No! Was on hold for 30 minutes and then you shut down your phone lines.

• 
  Chris Prior (@_ChrisPrior) reported 58 minutes ago from Eastbourne, England

  @bt_uk Hi, my broadband still won't work and keeps cutting me off. Landline didn't have a dial tone last night. Not checking now as it has cut my broadband off doing that. Told an engineer coming but no date. Trying to work from home but can't. PLEASE HELP

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  jack250213 (@e4290936) reported 6 minutes ago

  @bt_uk BT took it upon itself to close the official complaint. (My comment)

• 
  emze (@KerZE87) reported 9 minutes ago

  @bt_uk I already know there’s an issue as this was discussed on a community Facebook page. But it would’ve been nice to have been told by email or text that there was an issue.

• 
  keely (@keely490544) reported 10 minutes ago

  @bt_uk absolutely diabolical log in **** with BT now . email, password, code to email & code to mobile WTF

• 
  Jessica (@Jessica67669786) reported 10 minutes ago

  @ArmchairAdml @bt_uk this elderly gentleman has been a loyal customer for many years. He is now out of contract paying an extortionate price. Surely you can assist him in obtaining a reasonable priced package for his needs, and perhaps issue a refund for out of contract price hike?

• 
  Beckie Metcalfe (@BeckieMetcalfe2) reported 13 minutes ago

  @bt_uk why do you not effectively deal with complaints? I made a complaint on 10th May, on 11th May it was closed with no resolution. On the same day it was reopened and escalated to a manager. I have heard NOTHING!! Can someone please call me with a resolution??

• 
  Gavin Cook (@gjc_cook) reported 17 minutes ago

  @bt_uk you’ve sent me a returns label to an email address I don’t have access too. I cba to ring so can we sort it on here please. Also, I’m sure I paid for the equipment when I started the service so why do I have to send it back now?

• 
  JoycieB (@blairjoyce3) reported 17 minutes ago

  @bt_uk 8 weeks ago you mis-sold my elderly parents a 900mb broadband package which we have been trying to cancel since, despite your "5 working days" claim. I won't go into additional details here, as it continues to get worse, but I am absolutely disgusted with your company

• 
  David Sinfield (@omotforest) reported 17 minutes ago

  Dear @bt_uk You do not have my consent to install anything on my property. If it is free, it cannot be for my benefit. It's for yours. If it's cheaper for you, you can give me a share of your savings. I had no choice over the digital voice downgrade. @openreach will have to trespass to install it. If it is a condition of receiving service, say so and I will seek alternatives. (@Starlink or 5g) Is it on the T&C's? A letter is on its way to your registered address. David Sinfield.

• 
  Stockport871 (@stockport871) reported 18 minutes ago

  @bt_uk Been over 7 days since team manager Dan promised me a same day call back due to multiple huge errors on your part, any idea what’s happening?

• 
  Glo 🏴󠁧󠁢󠁥󠁮󠁧󠁿 🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧 (@Glo_Thienel) reported 20 minutes ago

  @bt_uk Hi. I have changed my password, still can't get in, saying can't load. Rang the number you gave me. What number do you press as no options for problems logging into account. Help