BT (British Telecom) outages and service status in Saint Leonards-on-Sea, England
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
Full Outage Map
- BT (British Telecom) generated 0 outage signals in the last 24 hours around Saint Leonards-on-Sea, including 0 direct reports.
- The most common problems reported in this area mention E-mail.
- E-mail (100%)
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Saint Leonards-on-Sea, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Saint Leonards-on-Sea, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 20: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 05:40 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Saint Leonards-on-Sea, England
The most recent BT (British Telecom) outage reports came from the following cities: Eastbourne.
| City | Problem Type | Report Time |
|---|---|---|
 Eastbourne
|
13 days ago | |
|
Eastbourne
|
Internet | 1 month ago |
Community Discussion
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BT (British Telecom) Issues Reports Near Saint Leonards-on-Sea, England
Latest outage, problems and issue reports in Saint Leonards-on-Sea and nearby locations:
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Matt Hawkins (@Matty_Hawks) reported from Eastbourne, EnglandDarren Fletcher and Steve McManaman has to be up there with the worst commentary team ever #btsport
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young martin 🇪🇺 (@m_a_r_t_j_n) reported from Hastings, England@bt_uk I have been a BT customer for years without complaint. Now, as I try to get my broadband moved to my new property, the service has been dreadful and I’m done with BT. Last straw, the promised call this evening that didn’t materialise despite a text promising it. Disaster!
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young martin 🇪🇺 (@m_a_r_t_j_n) reported from Hastings, EnglandMassive thanks and respect to the two @bt_uk engineers who braved horrible weather to finally get my phone line installed this morning. They were great. Now the wait for broadband activation.
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young martin 🇪🇺 (@m_a_r_t_j_n) reported from Hastings, England@bt_uk My services are now working, BT called and I now have a credit of £284.27. I was assured I could refund this to my bank account but I can’t for the life of me work out how. Your website ‘help’ shows me a nice page for doing so but doesn’t show me to navigate to said page. 🙄
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young martin 🇪🇺 (@m_a_r_t_j_n) reported from Hastings, England@bt_uk I was promised a call last night between 17:00 and 19:00 and no call came - basic customer service would dictate that if you promise a call, you call.
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Jan Arriola (@jcarriolaRN) reported from Camber, England@bt_uk ordered my broadband on the 24th of July, Engineer Visit on the 5th august then cancelled to the 7th then moved again to the 17th!! Do you think I’m not working?!
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Honestly Holly (@HonestlyHolly23) reported from Hastings, EnglandEven though @WeAreOpenreach have been absolutely terrible about sorting my internet connection, @bt_uk customer service team on the phone have been an absolute dream & make my stresses much easier!
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young martin 🇪🇺 (@m_a_r_t_j_n) reported from Hastings, England@bt_uk No! Was on hold for 30 minutes and then you shut down your phone lines.
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Lee Dobbs (@leemarlin87) reported from Hastings, EnglandFix the audio @btsport the commentary is 3 seconds in front the picture, really hard to watch it Like this
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Chris Prior (@_ChrisPrior) reported from Eastbourne, England@bt_uk Hi, my broadband still won't work and keeps cutting me off. Landline didn't have a dial tone last night. Not checking now as it has cut my broadband off doing that. Told an engineer coming but no date. Trying to work from home but can't. PLEASE HELP
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carpetshearer (@Carter333M) reported from Eastbourne, England@bt_uk I'm having trouble sending emails can you help please.
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carpetshearer (@Carter333M) reported from Eastbourne, England@BTCare bt email not working properly can you help please.
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Phil Ouston (@PhilOuston) reported from Eastbourne, England@bt_uk woah 62 mins to a customer support chap in Swansea. After he put me on hold for 23 mins I gave up. It’s simple. I want BT sport. Simple idea, impossible it to achieve would seem. Come on it cannot be that hard.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Faye Carter (@FayeLcarter) reported@bt_uk I have been passed around for 2 hours between different teams to get a new hub. I get a different answer every time. I have a message from the first one saying a new hub will be sent he just needs to put me through to the tech team. Please can someone HELP
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Dan Reardon (@DanReardon76) reportedDear @bt_uk we moved to an address you don't supply to in Jan. You said cancellation would be automatic but are still chasing me for payment. Your CS team are simply unable to comprehend and my complaint was closed without investigation. Come on eh?
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Jon Chadwick (@JonD_Chadwick) reported@bt_uk yes, I did that twice already today. I have spoken to 4 different people Problem is getting worse.
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Steve (@SanatoriumSteve) reported@bt_uk Hey BT or EE or whoever the hell u identify as at the moment. Sort ur damn app out!! Logged out multiple times over past few days, for what reason?? Have had to verify who I am each time!! That's including the 2 hrs wait for a text verification code just to continue!!
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Darren Mumby (@mumby83) reported@bt_uk what on earth is going on with account. I can’t sign in anywhere
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Darren Lloyd (@darrenglloyd) reported@bt_uk can you provide best contact to make a complaint please. I am not a customer, however I am concerned about a recent upselling tactic with my elderly vulnerable aunt when she phoned regarding a line issue.
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emze (@KerZE87) reported@bt_uk your service in the Deal area has been absolutely appalling the last few days. If my wifi goes down again I’d like money off my next bill if not all of it. Why am I paying £83 a month for a shoddy connection?
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JanetM. (Monarchist) (@Cilvrnum) reported@bt_uk No la ndline for 12 hrs and Busy message on mobile device. Id BT rolling out a new service. Hub has a yellow dot.
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Rocket (@UppaRocket) reported@bt_uk can't get into my account ever since you updated your system, so my bill is now overdue due to your issues
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Mo B (@M300bt3) reported@palmersears @bt_uk I have the same issue, on going for several weeks. When will this be resolved. Can't see bills or any products, requested a paper bill over a week ago and still haven't received that either. @bt_uk