Is BT (British Telecom) having an outage in Saint Leonards-on-Sea, East Sussex, England?

@BTCare Still getting random texts saying it's fixed. It's not fixed. And I send a reply and it never sends. You're the only contact I can't text. Now has a voicemail saying you've been unable to get in contact. Oh please. Just pass on the message that it is NOT fixed. Doing my head in.

@BTCare any news about problems in the BN229HU area?

@contempl_activ @bt_uk @AppleSupport @BTCare Care to investigate this issue and sort it?

@BTCare this number 0800 0285085 repeatedly calls my landline +claims to be BT. Asks ME for Acct No like I sit about clutching a phone bill. Put phone down on them. Bogus? Or one of yours?

@PenelopeAdesign @bt_uk @btbusinesscare Hi Penelope. Having the same problems through. Non communication and miscommunication. Absolute joke. How you’re expected to run a business with such poor service. 17 minutes waiting up to now discussing there **** up again

@ShaunAmor @BTCare It’s standard for BT mate. Appalling customer service for new & existing. Ridiculous dog legs in processes between BT & Openreach. It’s always complicated & infuriating trying to get anything done with them

@BTCare Hi Elaine, I am on the phone, talking to brandon in Cardiff, who has told me no one has picked my case up, no one has done anything about the complaint I raised either, he has now told me that it will be at least another 5 days till anything is sorted which is unacceptable

Did not realise how expensive @btsport is!! Might have to cancel my subscription!!

Just spoken to Linda @BTCare @bt_uk in #Liverpool. At last, someone with a real sense for dealing with a grumpy customer who, until today, has received nothing but dreadful service. Thank you!

@BTCare Naturally I did the test socket, 🙄, I also remember an engineer ‘fixing’ the problem approx 18 months ago, by knocking my line out altogether for 2 weeks, and claiming the problem was rectified 😄😄

@BTCare I made a complaint but it is still not resolved. We had issues with broadband back in jan 18. BT decided to send engineer and has now charged us for this visit. Stating it was client equipment yet I still have the same euipqment. Engineer didn’t touch my equipment.

@BTCare No, was hung up on four times before someone would even look, information given completely sketchy, tech person has apparently passed it on and someone will contact me , no day or time given, asked to raise complaint as no manager available (VOL013-338736204644) Garry

@BTCare Based on where my socket has been installed the smart hub Wi-Fi signal doesn’t reach every room of the house

@BTCare They advised me it would cost £130 for an engineer, and I advised them otherwise, as I had borrowed another router to check it wasn’t that, and also changed micro filters, wasn’t that either, clearly a problem at your end