BT (British Telecom) Outage Report in Saint Leonards-on-Sea, East Sussex, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Saint Leonards-on-Sea, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Saint Leonards-on-Sea and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (64%)
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Wi-fi (15%)
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Total Blackout (7%)
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Phone (7%)
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E-mail (7%)
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TV (1%)
Live Outage Map Near Saint Leonards-on-Sea, East Sussex, England
The most recent BT (British Telecom) outage reports came from the following cities: Eastbourne.
| City | Problem Type | Report Time |
|---|---|---|
 Eastbourne |
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| Saint Leonards-on-Sea |
Internet | |
| Eastbourne |
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| Eastbourne |
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| Hastings |
TV | |
| Hastings |
TV |
Community Discussion
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BT (British Telecom) Issues Reports Near Saint Leonards-on-Sea, England
Latest outage, problems and issue reports in Saint Leonards-on-Sea and nearby locations:
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young martin 🇪🇺
(@m_a_r_t_j_n) reported
from
Hastings, England
@bt_uk I have been a BT customer for years without complaint. Now, as I try to get my broadband moved to my new property, the service has been dreadful and I’m done with BT. Last straw, the promised call this evening that didn’t materialise despite a text promising it. Disaster!
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carpetshearer
(@Carter333M) reported
from
Eastbourne, England
@BTCare bt email not working properly can you help please.
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Jan Arriola
(@jcarriolaRN) reported
from
Camber, England
@bt_uk ordered my broadband on the 24th of July, Engineer Visit on the 5th august then cancelled to the 7th then moved again to the 17th!! Do you think I’m not working?!
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young martin 🇪🇺
(@m_a_r_t_j_n) reported
from
Hastings, England
@bt_uk No! Was on hold for 30 minutes and then you shut down your phone lines.
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Honestly Holly
(@HonestlyHolly23) reported
from
Hastings, England
Even though @WeAreOpenreach have been absolutely terrible about sorting my internet connection, @bt_uk customer service team on the phone have been an absolute dream & make my stresses much easier!
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young martin 🇪🇺
(@m_a_r_t_j_n) reported
from
Hastings, England
@bt_uk My services are now working, BT called and I now have a credit of £284.27. I was assured I could refund this to my bank account but I can’t for the life of me work out how. Your website ‘help’ shows me a nice page for doing so but doesn’t show me to navigate to said page. 🙄
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Phil Ouston
(@PhilOuston) reported
from
Eastbourne, England
@bt_uk woah 62 mins to a customer support chap in Swansea. After he put me on hold for 23 mins I gave up. It’s simple. I want BT sport. Simple idea, impossible it to achieve would seem. Come on it cannot be that hard.
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Lee Dobbs
(@leemarlin87) reported
from
Hastings, England
Fix the audio @btsport the commentary is 3 seconds in front the picture, really hard to watch it Like this
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Matt Hawkins
(@Matty_Hawks) reported
from
Eastbourne, England
Darren Fletcher and Steve McManaman has to be up there with the worst commentary team ever #btsport
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Chris Prior
(@_ChrisPrior) reported
from
Eastbourne, England
@bt_uk Hi, my broadband still won't work and keeps cutting me off. Landline didn't have a dial tone last night. Not checking now as it has cut my broadband off doing that. Told an engineer coming but no date. Trying to work from home but can't. PLEASE HELP
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young martin 🇪🇺
(@m_a_r_t_j_n) reported
from
Hastings, England
Massive thanks and respect to the two @bt_uk engineers who braved horrible weather to finally get my phone line installed this morning. They were great. Now the wait for broadband activation.
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young martin 🇪🇺
(@m_a_r_t_j_n) reported
from
Hastings, England
@bt_uk I was promised a call last night between 17:00 and 19:00 and no call came - basic customer service would dictate that if you promise a call, you call.
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carpetshearer
(@Carter333M) reported
from
Eastbourne, England
@bt_uk I'm having trouble sending emails can you help please.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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🌹 Cinnamon Apple
(@HRHAbisolaa) reported
My internet being down is so frustrating as I have so much work to do 😫 @bt_uk
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wikallen
(@wikallen) reported
@sadaplays @bt_uk Sounds like their customer service reps need to shut up and listen. At this point, I am surprised you still have a connection. But then again, you are probably still paying for two.
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Jake Lambert
(@LittleLostLad) reported
@bt_uk Hi. My BT account stopped letting me login. Someone offered me 6 months free as it was a mistake but I still can’t login so I can’t log an issue. 😭
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Alan Jackson
(@AlanIvinghoe) reported
Hi @bt_uk. Please would you let me have your customer services' email address? I can't find it on your website.
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Kien Tan
(@kien1974) reported
@AlanIvinghoe @BritishTelecom @bt_uk They seem to be replying to queries about specific problems, so maybe try that?
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Alan Jackson
(@AlanIvinghoe) reported
@kien1974 @BritishTelecom @bt_uk Thanks. I did ask (nicely!) for their customer services' email address, and have had no reply so far. The matter I want to check with them is too long to set out in a tweet! I'll try again - it may have disappeared somewhere in the ether, though that seems unlikely.
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Scott Parkinson
(@ScottParko) reported
@bt_uk finally a query and not a complaint. I can’t seem to split between 2.4GHz and 5GHz so I’ve got devices on 2.4 that I want on 5 and vice versa, can you help?
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Mike. Stay at home. 3.5% 💙 🐝 🏳️🌈 🇪🇺 🖤
(@mikecornes) reported
@bt_uk I ran the phone line tests as suggested, got an engineer visit booked, he came yesterday and swapped the socket box for a new one. No issues since. Thanks
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Cal
(@callanryan_) reported
@bt_uk Hi BT, the last 2 times I’ve called through your advisers have been useless and when I said that I’d like to raise a complaint with Liam from the billing team, he told me that he’s not the person that deals with complaints and put me back to the switchboard
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Ethan
(@EthanBailes123) reported
@bt_uk I have just started a mobile contract with you that included access to the BT sport app. However it won't let me sign in using my BT ID.