BT (British Telecom) Outage Report in Saint Leonards-on-Sea, East Sussex, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Saint Leonards-on-Sea, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Saint Leonards-on-Sea and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (4%)
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TV (1%)
Live Outage Map Near Saint Leonards-on-Sea, East Sussex, England
The most recent BT (British Telecom) outage reports came from the following cities: Hastings, Eastbourne and Saint Leonards-on-Sea.
| City | Problem Type | Report Time |
|---|---|---|
 Hastings |
Internet | |
| Eastbourne |
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| Eastbourne |
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| Eastbourne |
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| Saint Leonards-on-Sea |
Internet | |
| Saint Leonards-on-Sea |
Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Saint Leonards-on-Sea, England
Latest outage, problems and issue reports in Saint Leonards-on-Sea and nearby locations:
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Jan Arriola
(@jcarriolaRN) reported
from
Camber, England
@bt_uk ordered my broadband on the 24th of July, Engineer Visit on the 5th august then cancelled to the 7th then moved again to the 17th!! Do you think I’m not working?!
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young martin 🇪🇺
(@m_a_r_t_j_n) reported
from
Hastings, England
@bt_uk No! Was on hold for 30 minutes and then you shut down your phone lines.
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carpetshearer
(@Carter333M) reported
from
Eastbourne, England
@bt_uk I'm having trouble sending emails can you help please.
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carpetshearer
(@Carter333M) reported
from
Eastbourne, England
@BTCare bt email not working properly can you help please.
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Honestly Holly
(@HonestlyHolly23) reported
from
Hastings, England
Even though @WeAreOpenreach have been absolutely terrible about sorting my internet connection, @bt_uk customer service team on the phone have been an absolute dream & make my stresses much easier!
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Phil Ouston
(@PhilOuston) reported
from
Eastbourne, England
@bt_uk woah 62 mins to a customer support chap in Swansea. After he put me on hold for 23 mins I gave up. It’s simple. I want BT sport. Simple idea, impossible it to achieve would seem. Come on it cannot be that hard.
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young martin 🇪🇺
(@m_a_r_t_j_n) reported
from
Hastings, England
@bt_uk I was promised a call last night between 17:00 and 19:00 and no call came - basic customer service would dictate that if you promise a call, you call.
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Lee Dobbs
(@leemarlin87) reported
from
Hastings, England
Fix the audio @btsport the commentary is 3 seconds in front the picture, really hard to watch it Like this
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Matt Hawkins
(@Matty_Hawks) reported
from
Eastbourne, England
Darren Fletcher and Steve McManaman has to be up there with the worst commentary team ever #btsport
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young martin 🇪🇺
(@m_a_r_t_j_n) reported
from
Hastings, England
@bt_uk My services are now working, BT called and I now have a credit of £284.27. I was assured I could refund this to my bank account but I can’t for the life of me work out how. Your website ‘help’ shows me a nice page for doing so but doesn’t show me to navigate to said page. 🙄
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young martin 🇪🇺
(@m_a_r_t_j_n) reported
from
Hastings, England
@bt_uk I have been a BT customer for years without complaint. Now, as I try to get my broadband moved to my new property, the service has been dreadful and I’m done with BT. Last straw, the promised call this evening that didn’t materialise despite a text promising it. Disaster!
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young martin 🇪🇺
(@m_a_r_t_j_n) reported
from
Hastings, England
Massive thanks and respect to the two @bt_uk engineers who braved horrible weather to finally get my phone line installed this morning. They were great. Now the wait for broadband activation.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Matt Rogers
(@bliprogers) reported
@bt_uk Sorry timings all wrong. 12 days (36 in total) of no service. Fix date 13th Jan, will be 35 days no service. I need to discuss 1) your error 2) no service 3) no customer service (empty promises) 4) breach of contract 5) no automatic compensation as you've signed up to with Ofcom
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Chloe Hipwood
(@clowee) reported
from
Haverhill, England
Fancy doing anything about shockingly slow broadband speeds in some rural Tier 4 areas? Video chat for elderly residents in these areas during Christmas should be a given not a luck. @bt_uk @virginmedia @SkyUK . #loneliness #tier4 #christmascancelled
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Sally Hardy 💙🌑
(@SallyHardys) reported
@alisonleary1 @bt_uk @OpenreachHelp I’m trying to organise #broadband you’d think I was asking for #gold instead of expecting good customer service!!! #conglomerates
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Zac W-M MSc RN
(@zcwm) reported
@alisonleary1 @bt_uk @OpenreachHelp Most broadband is through Openreach/BT Wholesale, I ended up leaving them after a 3 month outage but ended up returning. If you can get real cable then that is an alternative, but effectively it is a duopoly.
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A94Reynolds
(@A94Reynolds) reported
@bt_uk No. Sick and tired of this. Never works. Your engineers are crap. Your customer service teams read the same scripts EVERY time we have a problem. This is a REGULAR occurrence and you lot have never helped.
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CyanityFame
(@CyanityFame) reported
@bt_uk I did DM you.. So excuse me that means that there is no solution unless I get a mew Hub ? And also I believe this would happen after the Christian holidays so that would mean that I’ll have to pay the bills even though I am without service ?
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Colin
(@JeremysIron) reported
@bt_uk I did, though it turned out your systems were down so nobody could help me and I have to call back another day - took an hour and 20mins to find that out!
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Dale SWFC Piercy
(@dalepiwawaw) reported
Can anybody recommend a decent broadband supplier please and not @bt_uk @BTGroup currently with them and have so many issues with speed and reliability its unreal. Need to change supplier ASAP many thanks in advance.
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CyanityFame
(@CyanityFame) reported
@bt_uk I’m sorry to bother but is not working in any way
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jack wilson
(@jackwil56441521) reported
@EHuly @LUFC @bt_uk Must be down pal