BT (British Telecom)

BT (British Telecom) Outage Report in Saint Leonards-on-Sea, East Sussex, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Saint Leonards-on-Sea, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Saint Leonards-on-Sea and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Saint Leonards-on-Sea, East Sussex, England 11/14/2025 03:10

November 14: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 07:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Saint Leonards-on-Sea, East Sussex, England

The most recent BT (British Telecom) outage reports came from the following cities: Hastings, Eastbourne and Saint Leonards-on-Sea.

Loading map, please wait...
City Problem Type Report Time
United KingdomHastings Internet
United KingdomEastbourne E-mail
United KingdomEastbourne E-mail
United KingdomEastbourne E-mail
United KingdomSaint Leonards-on-Sea Internet
United KingdomSaint Leonards-on-Sea Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Saint Leonards-on-Sea, England

Latest outage, problems and issue reports in Saint Leonards-on-Sea and nearby locations:

  • Matty_Hawks Matt Hawkins (@Matty_Hawks) reported from Eastbourne, England

    Darren Fletcher and Steve McManaman has to be up there with the worst commentary team ever #btsport

  • Carter333M carpetshearer (@Carter333M) reported from Eastbourne, England

    @bt_uk I'm having trouble sending emails can you help please.

  • jcarriolaRN Jan Arriola (@jcarriolaRN) reported from Camber, England

    @bt_uk ordered my broadband on the 24th of July, Engineer Visit on the 5th august then cancelled to the 7th then moved again to the 17th!! Do you think I’m not working?!

  • PhilOuston Phil Ouston (@PhilOuston) reported from Eastbourne, England

    @bt_uk woah 62 mins to a customer support chap in Swansea. After he put me on hold for 23 mins I gave up. It’s simple. I want BT sport. Simple idea, impossible it to achieve would seem. Come on it cannot be that hard.

  • m_a_r_t_j_n young martin 🇪🇺 (@m_a_r_t_j_n) reported from Hastings, England

    @bt_uk I was promised a call last night between 17:00 and 19:00 and no call came - basic customer service would dictate that if you promise a call, you call.

  • m_a_r_t_j_n young martin 🇪🇺 (@m_a_r_t_j_n) reported from Hastings, England

    Massive thanks and respect to the two @bt_uk engineers who braved horrible weather to finally get my phone line installed this morning. They were great. Now the wait for broadband activation.

  • leemarlin87 Lee Dobbs (@leemarlin87) reported from Hastings, England

    Fix the audio @btsport the commentary is 3 seconds in front the picture, really hard to watch it Like this

  • HonestlyHolly23 Honestly Holly (@HonestlyHolly23) reported from Hastings, England

    Even though @WeAreOpenreach have been absolutely terrible about sorting my internet connection, @bt_uk customer service team on the phone have been an absolute dream & make my stresses much easier!

  • m_a_r_t_j_n young martin 🇪🇺 (@m_a_r_t_j_n) reported from Hastings, England

    @bt_uk No! Was on hold for 30 minutes and then you shut down your phone lines.

  • Carter333M carpetshearer (@Carter333M) reported from Eastbourne, England

    @BTCare bt email not working properly can you help please.

  • m_a_r_t_j_n young martin 🇪🇺 (@m_a_r_t_j_n) reported from Hastings, England

    @bt_uk My services are now working, BT called and I now have a credit of £284.27. I was assured I could refund this to my bank account but I can’t for the life of me work out how. Your website ‘help’ shows me a nice page for doing so but doesn’t show me to navigate to said page. 🙄

  • m_a_r_t_j_n young martin 🇪🇺 (@m_a_r_t_j_n) reported from Hastings, England

    @bt_uk I have been a BT customer for years without complaint. Now, as I try to get my broadband moved to my new property, the service has been dreadful and I’m done with BT. Last straw, the promised call this evening that didn’t materialise despite a text promising it. Disaster!

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Beedeedee5 H Beth D (@Beedeedee5) reported

    @bt_uk well done BT! My mother has a ‘No Cold Calling’ sign on her door yet you knocked today, went in the property and convinced a vulnerable woman to change to your services. And also the service you offered had no land line despite her having a falls alarm for her safety!!

  • pumps1000 Ian Reynolds (@pumps1000) reported

    @bt_uk Yes I do. And I will be taking this complaint further. Please issue a Deadlock letter so I can proceed to the Ombudsman.

  • AVFCTranstweet ‘Emery Week We Follow’ (@AVFCTranstweet) reported

    🤬Absolutely appalling service by @bt_uk , when questioned on the 14.4% increase to bills, the operators response is ‘blame the government’. Disgraceful, when questioned on the inaccuracies I was encouraged to put the phone down and ‘ask someone else’.

  • KristyLou25 Kristy (@KristyLou25) reported

    @bt_uk No idea who Laura is. But as you can’t provide accessible communications to disabled people I will stop trying to help you.

  • TheRealGrozwhit Ian Grozdanovic-Whittle (@TheRealGrozwhit) reported

    Glad we moved to @bt_uk from another service. It’s much better value. Would be nice if #BTtv could work on bringing @MSNBC on to the basic platform. There are programmes on there that are really interesting. @NBCnow_ will do in the meantime.

  • Michele__Walker Michele 💙 (@Michele__Walker) reported

    @bt_uk still not working let’s see what joy todays calls bring..

  • gandaIfbeard you_dont_know_me (@gandaIfbeard) reported

    @bt_uk My network went down yesterday. The initial fix date was yesterday, but that has now been pushed to Tuesday (21st) - Would you be able to tell me what would cause such a long outage? Happy to DM

  • sheff71 Matt (@sheff71) reported

    @bt_uk hi BT is there an internet problem in Sheffield? We've lost service since 2am today, and don't have a phone line, so can't check the Service Status in the area. Please help.

  • JimboSlice1723 Jimbo. (@JimboSlice1723) reported

    @btbusinesscare I’ve been told it’s not a business problem, but a residential one

  • JimboSlice1723 Jimbo. (@JimboSlice1723) reported

    @bt_uk shocking service today! Moving from a personal to business account, get charged tomorrow £320 and after being on the phone bouncing from 1 idiot to the next, the call drops out. DD cancelled as that is not owed and I will await your call or stroppy letter to sort it out