BT (British Telecom) Outage Report in Rufforth, City of York, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Rufforth, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Rufforth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (7%)
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E-mail (7%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Rufforth, City of York, England
The most recent BT (British Telecom) outage reports came from the following cities: Knaresborough and Leeds.
| City | Problem Type | Report Time |
|---|---|---|
 Knaresborough |
Internet | |
| Leeds |
Wi-fi | |
| Leeds |
Internet | |
| Leeds |
Wi-fi | |
| Leeds |
Internet | |
| Leeds |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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BT (British Telecom) Issues Reports Near Rufforth, England
Latest outage, problems and issue reports in Rufforth and nearby locations:
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No.21 York
(@No21York) reported
from
York, England
@bt_uk congratulations on employing rude & abusive call centre staff. Calling your customer a "******* Useless ****" is the way to go with customer service !! "John" calling from India is obviously well versed in your call protocols !! Call originated from 023 8086 6628
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Charlsella Bielsenberg 💛💙
(@charlieros1e) reported
from
Leeds, England
@BobbyChampion @bt_uk You try sitting on hold for 20 mins just for a lazy imbecile to hang up on you!
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🅰🅽🆃
(@Ant_Lock77) reported
from
Leeds, England
Unbelievably poor internet service yet again today. Making working from home extremely difficult and frustrating. @bt_uk you are robbing us blind with what we pay for this ridiculously poor service.
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Emily
(@emilyneilson22) reported
from
Easingwold, England
Absolutely appalling service from @bt_uk mobile!! 3 week old iPhone 11 that was faulty. Reported it but it got scratched before sending back so now they won’t refund, repair or exchange!! DO NOT TAKE OUT A MOBILE WITH THIS DODGY USELESS COMPANY @bt_uk YOU SHOUKD BE ASHAMED
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Mandip Matharoo
(@MMatharoo) reported
from
Leeds, England
@bt_uk I was also supposed to have a free upgrade to the Halo service. But the BT app doesn't let me register.
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Mandip Matharoo
(@MMatharoo) reported
from
Leeds, England
@bt_uk help.. my BT home hub 2 has started to flash purple, i require Internet for home working!! I have fibre to premises
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Rick Stead
(@rickstead) reported
from
Leeds, England
@CuriousCrowArt @bt_uk Absolute pisstakers, Sky Sports easily allow you to pause your subscription during all this and STILL give full access to all the channels. BT Sport do nothing of the sort, still charge full price and make it impossible to cancel. You need to take a long, hard look at yourselves.
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David Peter Woodhead
(@DavidWoodhead26) reported
from
Leeds, England
@btsport Can you tell me why, every few minutes the picture freezes for a and the commentary a word when ever we are watching TV ' line' via the hub I would like to know why we are getting a worse service than Virgin at a lot higher cost
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Stuart Winder
(@Stav74) reported
from
Boroughbridge, England
@bt_uk @BTCare After years away from BT i’m coming back to you today - my sky broadband has stopped but BT broadband not working yet - my fingers are crossed it’s not a fiasco like last time🤞 😬🤞
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Sam Fray
(@boujielou) reported
from
Leeds, England
@bt_uk I ordered a new broadband connection before lockdown in March. Outside works completed, do you have a date to restart indoor connections. WFH with poor internet need the upgrade.
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John
(@John16455622) reported
from
Leeds, England
@snowangelmrsp @bt_uk @sky Ehrn you need their customer services they actually answer phone and are brilliant
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🅰🅽🆃
(@Ant_Lock77) reported
from
Leeds, England
@bt_uk After 5 years of the same terrible service and numerous complaints I doubt very much that you will be able to look into it very far, our entire street suffers the same abysmal service. I will dm you though so you you can play lip service.
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Matt Atkinson
(@MattAtko) reported
from
York, England
@tim_clappy @bt_uk And you take the michael out of me for raising customer service issues on here. Glad to assist 👍
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Emily
(@emilyneilson22) reported
from
Easingwold, England
Absolutely appalling service from @bt_uk mobile. 3 week old IPhone 11 that was faulty but a scar Rach happened before sending off but after fault repaired & now they won’t exchange or replace or refund!! DO NOT GO WITH @bt_uk MOBILE THEY ARE THE WORST COMPANY IN YHE WORLD!!
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Peter Thody
(@PeterThody) reported
from
Leeds, England
@bt_uk I got a message to say an engineer would get to it by Sept 3 latest. Nothing as yet though, still no service.
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Emily
(@emilyneilson22) reported
from
Easingwold, England
@bt_uk And that process got me nowhere again. @bt_uk I still stand by what I said you are crap. I was promised a call back by a manager at 5 today .... guess what ... no call back! Atrocious customer care and service!!!!
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Emily
(@emilyneilson22) reported
from
Easingwold, England
@bt_uk I phoned them. Again not willing to help!!
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Mandip Matharoo
(@MMatharoo) reported
from
Leeds, England
@netflix @NetflixUK I have a fast 300mbs connection and Fibre to premises connection with @bt_uk and paying for the ultraHD but the quality is not great, it's very blocky, like 480-720 being played on a 4k UHD TV. Please help!
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Oliver Dale
(@OliverD1999) reported
from
York, England
@bt_uk no internet here in York for over 30 minutes! Is there an issue here?
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Mandip Matharoo
(@MMatharoo) reported
from
Leeds, England
@bt_uk Have spoken to the fibre team, and they have said there is an outage in the area which sucks
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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EandD
(@EandD5) reported
@garethwynhughes @bt_uk Couldn’t agree and more companies have the same problems. If they had to pay people for the time you have to wait and sort out their mistakes, we’d be a lot richer!
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Ziggy
(@BXiggg) reported
@samhoulden @bt_uk I’ve had similar problems with BT in the past. They are dreadful and an example of a company that’s got too big and which priorises an extra penny of profit over investing in good customer service.
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Amy Richardson
(@Amy_chels) reported
@bt_uk It goes down upwards of 20 times per day, so practically a complete loss
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Paul Jenkins
(@PaulJenkinsUK) reported
@OpenreachHelp No, @bt_uk say that they have raised a complaint with Openreach but we have to wait until Openreach respond to them. The Openreach ONT box in our parent's new bungalow has the wrong serial number
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Kelly 🌻🤪
(@Mrsburchybear) reported
@bt_uk your WiFi is ridiculous! We live in a town an my mother-in-laws is a lot better and she lives in a village! It's a joke! January is going to be phone when the kids have got to do remote learning ! You're no help. The lines all need updating. Even my neighbour has problems
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Ye Olde Autosport
(@YeOldeAutosport) reported
Had to close my old man's @bt_uk account today and I don't think I've ever spoken to someone as polite or as helpful as the chap on the other end of the phone. Brilliant customer service.
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Matt Rogers
(@bliprogers) reported
@bt_uk No disrespect but you don't understand my frustration at all. We are unable to work without a sufficient service! And every time I've been promised a call back this hasn't happened, so I won't hold my breath. As asked numerous times, WHEN DOES THIS BECOME BREACH OF CONRACT?
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Ralph Nathan
(@benyamin61) reported
@bt_uk @BT on 28/11 agreed upgrade of just broadband to add landline AND to RETAIN current phone no.for relative with dementia. Checked online and spotted BT error: change of phone no. BT cancel and refuse to honour deal .Disappointingly poor!
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Mandy Turner
(@stevenagemandy) reported
@bt_uk still trying to get an update on repair to parents landline, keep being told will be looked at that day but still not working, have chased twice this morning on direct message trail but no response to either message.
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Bhavik Depala
(@bhavikdepala) reported
@bt_uk Yet more appalling service. 10 days on, no internet connection. NO COMMUNICATION. The lies are horrendous. Told that an engineer is booked, call up to check what time the engineer is booked for, told no engineer is booked on the system. WHEN WILL I GET INTERNET CONNECTION!?