BT (British Telecom) Outage Report in Rufforth, City of York, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Rufforth, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Rufforth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 18: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 08:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (64%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (7%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Rufforth, City of York, England
The most recent BT (British Telecom) outage reports came from the following cities: Leeds.
| City | Problem Type | Report Time |
|---|---|---|
 Leeds |
Wi-fi | |
| Leeds |
Internet | |
| Leeds |
Wi-fi | |
| Leeds |
Internet | |
| Leeds |
Wi-fi | |
| Leeds |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Rufforth, England
Latest outage, problems and issue reports in Rufforth and nearby locations:
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New Malden Mum
(@NM_Mum) reported
from
York, England
@bt_uk hello. We’re visiting family today. My children haven’t seen their grandparents since Christmas 2019. They’re still not seeing Grandma, because she has been on the phone to you now for nearly 3 hours trying to sort out a problem. She’s still going. This is awful service.
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Carl Thompson
(@thompa101) reported
from
York, England
So, @bt_uk sent me, unasked for, WiFi router that I don't need. Two days later a returns bag. Don't return get a £50+ charge! All coms by email/mms. You doing this with everyone? Looks a lot like moneymaking scam... Especially for the old. Poor show.
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RichSC
(@RichTheRed252) reported
from
Earswick, England
Can’t get a reliable WiFi signal in 2 rooms in my house. @bt_uk solution is to try and charge me double for new equipment rather than solve the problem and give me what has been promised. Profiteering is alive and well at BT it seems. #btbroadband #bt
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New Malden Mum
(@NM_Mum) reported
from
York, England
@bt_uk Thank you. She spoke to 4 different advisers, and had to start from the beginning every time. Finally someone has agreed to go and figure it out and call her back rather than keep her hanging on. If they don’t I will let you know. The service so far has been really disappointing.
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Richard Parr
(@richardmparr) reported
from
Leeds, England
@bt_uk I’ve twice been on with BT customer service trying to get order to reinstate a line sorted - helpful staff both times - but each time call cut off when on hold before order finalised - once after call of 50 mins 🤯 then have to start from scratch again with new staff 😩
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Mike
(@MBKirton) reported
from
York, England
Arsenal are ****. Fact. And the girl commentating is even worse. Fact. #btsport #ARSVIL #Arsenal
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Lord Mike Of The Tsetse Flies💙💙
(@mike_leckenby) reported
from
Leeds, England
@CockertonMark @bt_uk Crap… & rip off… full stop
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Richard Parr
(@richardmparr) reported
from
Leeds, England
@bt_uk It’s a complicated order so needed Customer service to speak to sales (I think) hence on hold a number of times - had order fibre installation which engineer said was not really possible at the house, so want to revert to copper line already here - just need it switches back on!
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Richard Gear
(@prysds) reported
from
Leeds, England
Punditry on @btsport is the worst
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Mike
(@MBKirton) reported
from
York, England
Watching DLUFC against Spurs on mute. HATE McManaman and the commentator is one who drivels on about irrelevant historical ****. He said that it was poignant that Spurs are playing in green, as 2 years ago they played Ajax in the European SF and wore green. FFS. #BTSPORT #lufc
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Richard Parr
(@richardmparr) reported
from
Wetherby, England
@bt_uk I reached out for help with getting broadband up in our new rental home via the loyalty team last Friday - spent 2 hours on the phone doing it. It’s just been ‘automatically cancelled’ by BT - and I’ve had to register again for a new account. 🤬🤯 Unbelievable
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Andy Wright
(@shakenNstirred) reported
from
Tockwith, England
@bt_uk Simple, don't be online. Or if you are block them. They can only get at you if you let them. You have the power to close them down. Use it.
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Dean Carroll
(@dcarroll100) reported
from
Leeds, England
@bt_uk terrible service - moved from @SkyUK to get improved connection and you have again failed to connect me to broadband! We need to work from home and are now being told you can only come out in January! @SkyUK will you have us back?!
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T
(@alfiedoody7) reported
from
Barwick in Elmet and Scholes, England
@bt_uk useless customer service, phone line dead 8 days ago, twice been promised an engineer would resolve it and twice it didn’t happen, online chat telling us the engineer is working on the fault at the exchange whilst I’m sat looking at the box void of said engineer!!!
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Sue Helmont
(@susan_helmont) reported
from
York, England
@bt_uk thanks to Connor in the Value team in South Shields and Kate in Waterford for sorting out my elderly mums disconnected line. Their service turned a complaining customer into a happy customer. 👏 👏
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Vik
(@Oldplummy) reported
from
York, England
@TSBBCare appalling customer support, have you staying in 1/2 day for engineer who doesn’t turn up to be told that can’t fix the fault and I’ll have to book another engineer!! U having a laugh?! Never had this issue with @bt_uk
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Sheryl
(@shezallo2012) reported
from
Barlby, England
Wow @btsport wanting £25 a month now .. where exactly is the money tree coming from to pay for all this ?? Nothing like kicking people when they are down!
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Adam J
(@Ken_DeMange) reported
from
Leeds, England
@leedeetee @btsport It’s like Joe Cole had never seen a game before getting caught up the latest Euros and now he’s just regurgitating things he overhead in the King’s Head.
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Mike
(@MBKirton) reported
from
York, England
If you're at a loose end, ponder this: how can Manchester United spend SO much money and have such a MASSIVE wage bill, and yet be so ****? #mufc #MUNATA #btsport
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Joanne Olsen she/her
(@oneshortarm) reported
from
York, England
@bt_uk Can you help my father-in-law to download Norton? He has removed McAfee, had two phone calls with you and it still won't do it as the virus scan fails. Help!
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Danredland
(@danredland) reported
@bt_uk promised a call back four days in a row. still waiting. awful service
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AlecWood
(@AlecWood) reported
@bt_uk how can I get to someone who can help sort this out?
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Jack Prescott
(@JackPrescott86) reported
I know they paid fifty zillion pounds for exclusive rights, but @btsport should put one @ChampionsLeague group game on their YouTube channel each week. Even if it’s a crap one (and there are definitely crap ones).
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Thomas Penny
(@ThomasPenny16) reported
@bt_uk @btshopuk how stupid to require an access code, why not just have people sign into their account to purchase?!?! Much easier!!!
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WSHG
(@welshstreets) reported
@BTCare is it possible for a callback from the Dundee office please. After seven hours of course pursuing an order I would appreciate it so much. Please help if you can.
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laurel Stevenson
(@laurelStevens20) reported
@bt_uk for the last 3 weeks I have had no TV box as its broke and your customer service is the worst lied to 3 time so far on my delivery and then add more to my bill when I was told 2 times they would take money off. I'll be leaving if it isn't sorted
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Danredland
(@danredland) reported
@bt_uk on hold now for one hour after someone in your call centre lost me on the phone and hasnt bothered to call me back. Any chance of some help.
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Mark Jones
(@markjVFXGAMING) reported
@rosamaitland2 @SarahDuckDavies @bt_uk One thing I’d advise is set up a BT Shop account before you queue. I had a mild heart attack mid masker as my usual BT login didn’t work but that’s because it switches to BT shop login midway through basket. Hope this helps.
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Duha Katib
(@DuhaKatib) reported
@bt_uk I am a bt Mobile customer and my dad is a bt broadband customer. Are both eligible for ps5 codes tomorrow and how do we get a code?
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PAUL ludditt
(@paull2265) reported
@btsport any chance you could connect our service yet again....this must be the 4th or 5th time it's gone off!....