BT (British Telecom) outages and service status in Rufforth, England

Problems in the last 24 hours in Rufforth, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Rufforth, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Rufforth, England

The most recent BT (British Telecom) outage reports came from the following cities: York, and Selby.

City	Problem Type	Report Time
York	Internet	6 days ago

Nearby cities with recent reports

Community Discussion

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BT (British Telecom) Issues Reports Near Rufforth, England

Latest outage, problems and issue reports in Rufforth and nearby locations:

• 
  Emily (@emilyneilson22) reported 4 minutes ago from Easingwold, England

  Absolutely appalling service from @bt_uk mobile. 3 week old IPhone 11 that was faulty but a scar Rach happened before sending off but after fault repaired & now they won’t exchange or replace or refund!! DO NOT GO WITH @bt_uk MOBILE THEY ARE THE WORST COMPANY IN YHE WORLD!!

• 
  Leeds United memorabilia collector (@RobertS66021134) reported 6 minutes ago from Garforth, England

  @Hells4Heroes @bt_uk I’m with BT Helen.. & my Wifi was terrible at the time, they sent me out a new up to date router & boosters for free.. they can test the speed remotely for your Mum. I have worked in telecoms previously & they’re the best provider.

• 
  No.21 York (@No21York) reported 10 minutes ago from York, England

  @bt_uk congratulations on employing rude & abusive call centre staff. Calling your customer a "******* Useless ****" is the way to go with customer service !! "John" calling from India is obviously well versed in your call protocols !! Call originated from 023 8086 6628

• 
  Simon Woodward (@drsimonwoodward) reported 13 minutes ago from York, England

  @bt_uk Your network just doesn’t have the capacity to deal with demand on the south side of York - lots of people on the development have the same problem

• 
  New Malden Mum (@NM_Mum) reported 17 minutes ago from York, England

  @bt_uk hello. We’re visiting family today. My children haven’t seen their grandparents since Christmas 2019. They’re still not seeing Grandma, because she has been on the phone to you now for nearly 3 hours trying to sort out a problem. She’s still going. This is awful service.

• 
  Oliver Dale (@OliverD1999) reported 17 minutes ago from York, England

  @bt_uk no internet here in York for over 30 minutes! Is there an issue here?

• 
  Adele Hartley (@adele_hartley) reported 22 minutes ago from York, England

  @MartinSLewis we’ve had problems with our @bt_uk broadband since 16th April as in slow broadband speed and dropping connection. After at least 8 engineer visits (inc 2 no shows) we’re still in the same position. They won’t terminate our contract without fees!

• 
  T (@alfiedoody7) reported 24 minutes ago from Barwick in Elmet and Scholes, England

  @bt_uk useless customer service, phone line dead 8 days ago, twice been promised an engineer would resolve it and twice it didn’t happen, online chat telling us the engineer is working on the fault at the exchange whilst I’m sat looking at the box void of said engineer!!!

• 
  Adele Hartley (@adele_hartley) reported 25 minutes ago from York, England

  @BTCare We have had months of internet dropping in and out, slow soeeds and often no broadband at all. After at least 8 engineer visits, several no shows, hours dealing with it (even on our holiday) BT cannot fix it but won’t terminate our contract without fees!!!!!

• 
  New Malden Mum (@NM_Mum) reported 27 minutes ago from York, England

  @bt_uk Thank you. She spoke to 4 different advisers, and had to start from the beginning every time. Finally someone has agreed to go and figure it out and call her back rather than keep her hanging on. If they don’t I will let you know. The service so far has been really disappointing.

• 
  Andy Wright (@shakenNstirred) reported 28 minutes ago from Tockwith, England

  @bt_uk Simple, don't be online. Or if you are block them. They can only get at you if you let them. You have the power to close them down. Use it.

• 
  Carl Thompson (@thompa101) reported 28 minutes ago from York, England

  So, @bt_uk sent me, unasked for, WiFi router that I don't need. Two days later a returns bag. Don't return get a £50+ charge! All coms by email/mms. You doing this with everyone? Looks a lot like moneymaking scam... Especially for the old. Poor show.

• 
  Adele Hartley (@adele_hartley) reported 34 minutes ago from York, England

  @bt_uk Thank you, the new contract we will be moving to closes today so we need to terminate today. I understand the report is required but the engineer will reassure you that the problem cannot be fixed. Surely this can be arranged today

• 
  Ștefan Iaonco (@DeExilio) reported 37 minutes ago from Copmanthorpe, England

  Utterly disgraceful of @bt_uk: may their senior management be shamed Hope @BorisJohnson or @NickyMorgan01 can swiftly intervene: a *terrible* injustice that should be righted

• 
  Pete Smith (@petes2020) reported 41 minutes ago from Askham Richard, England

  @bt_uk left Sky TV because of high bills and poor service....wanted to add netflix what a going on! Now removed it as I couldn't log in. Waste of time on the phone to customer service 🙄

• 
  Simon Woodward (@drsimonwoodward) reported 51 minutes ago from York, England

  @bt_uk Appallingly slow wifi from you guys in York, I'm afraid. Thinking of changing provider because you don't seem to be bothered

• 
  Chris Walker (@DrChris_Walker) reported 54 minutes ago from Bardsey, England

  @bt_uk appalling #CustomerService a fault on our line - no #phone or #broadband & they can’t send engineer to investigate until at least Friday 16th. Wow you should be totally ashamed of your #shoddy service. I wish I could change.

• 
  Tom Irwin (@TomIrwingolf) reported 55 minutes ago from Boston Spa, England

  @bt_uk We tried those things, they didn’t work and we have now have been charged for the entirety of a contract that we never agreed to renew

• 
  Tom Power (@elpowereo) reported 57 minutes ago from Knaresborough, England

  The commentary in BTsport is pretty bloody terrible....it needs an comical alternative to make it more interesting

• 
  Emily (@emilyneilson22) reported 57 minutes ago from Easingwold, England

  @bt_uk And that process got me nowhere again. @bt_uk I still stand by what I said you are crap. I was promised a call back by a manager at 5 today .... guess what ... no call back! Atrocious customer care and service!!!!

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  🐧 Me Might be Animal! 🐧 (@me_not_animal) reported 3 minutes ago

  @bt_uk It was escalated to a complaint yesterday, but due to your systems been down nothing happened. Just come off a call from them this morning and they have an engineer booked for TUESDAY, assuming the turn up this time and fix the fault, that’s 20 days you’ve left a know vulnerable

• 
  Michael E (@Michael35427696) reported 3 minutes ago

  @bt_uk We have made a complaint, you closed the complaint with matter resolved !! Without telling us how its been resolved ? So we reopened it, and still awaiting an explanation as to how you think it has been resolved ?

• 
  grace hooper (@messalinahooper) reported 4 minutes ago

  @bt_uk 2 weeks in with just 2 nights tv. Using HELP every night. Your help desk said its my TV. Nonsense

• 
  Pam Medlock (@PamMedlock) reported 8 minutes ago

  @bt_uk It won’t! I have spoken to at least 6 different people for hours to sort the problem. I was told to buy a new phone which I was assured BT would pay for if it didn’t fix the problem. It didn’t and you won’t pay. 😫

• 
  Jacki (@SportyOsteo) reported 10 minutes ago

  @bt_uk can you please update me as to when the phone lines will be back up and running in SS177BW No 149 has my elderly relative without a phone line and no communication for over 12 days. She has a help line that obviously works off your system. Many thanks. Jacki

• 
  Steve 'beyond the bounds of respectability' (@Stever_wales) reported 11 minutes ago

  @bt_uk I am trying to reach your customer support to get an overdue promised update on case no C10002481840. Being on hold for an hour, purposely being ignored i assume. Please help. Not a good experience as a new customer.

• 
  Kat (@Kat06075689) reported 11 minutes ago

  @bt_uk down and we have a medical device that requires WiFi to measure a baby heart rate. Device won’t alarm if heart rate drops so essentially we can’t act right away should that happen. Fed up with BT now! Can I leave without a fee for this?

• 
  TINA MOORE (@Sassytrip88) reported 12 minutes ago

  @NickyHayesPhoto @bt_uk Im having same problem no email access and terrible signal & no one helps not even the robot🙄😡 Hope you have better luck

• 
  Mini67!x (@jellywellys99) reported 15 minutes ago

  @bt_uk @bt_uk can someone help me turn off two factor authentication please

• 
  erika x (@_erikacx) reported 17 minutes ago

  @weblivz @bt_uk Got the exact same problem now