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BT (British Telecom)

BT (British Telecom) Outage Report in Rufforth, City of York, England

Why is my BT (British Telecom) service not working?

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Full Outage Map

Problems in the last 24 hours in Rufforth, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Rufforth, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 5: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 10:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  • 63% Internet (63%)
  • 15% Wi-fi (15%)
  • 7% E-mail (7%)
  • 7% Total Blackout (7%)
  • 7% Phone (7%)
  • 1% TV (1%)

Live Outage Map Near Rufforth, England

The most recent BT (British Telecom) outage reports came from the following cities: Knaresborough, Selby, and Tadcaster.

CityProblem TypeReport Time
Knaresborough Internet 20 days ago
Selby Internet 1 month ago
Tadcaster Internet 2 months ago
Knaresborough Internet 2 months ago
Knaresborough Internet 2 months ago
York Internet 5 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Rufforth, England

Latest outage, problems and issue reports in Rufforth and nearby locations:

  • simonthemack
    Simon Mackenzie (@simonthemack) reported from Selby, England

    @btbusinesscare Are there any Issues with the BT Business 100mb Fibre Internet services this morning. Have been only getting download speeds of less than 1mb

  • CharleyBeene
    Charlotte Murray (@CharleyBeene) reported from Copmanthorpe, England

    @virginmedia 50 minutes on the phone. 6 operatives. Nobody can tell me when the fibre will be fixed. First today. Then Monday. Then the 17th. Then the 22nd. Then the 17th again. Like I said - a shambles. Service cancelled. @Ofcom @bt_uk @SkyMediaUK #hitmeup

  • drsimonwoodward
    Simon Woodward (@drsimonwoodward) reported from York, England

    @bt_uk Appallingly slow wifi from you guys in York, I'm afraid. Thinking of changing provider because you don't seem to be bothered

  • drsimonwoodward
    Simon Woodward (@drsimonwoodward) reported from York, England

    @bt_uk Your network just doesn’t have the capacity to deal with demand on the south side of York - lots of people on the development have the same problem

  • DrChris_Walker
    Chris Walker (@DrChris_Walker) reported from Bardsey, England

    @bt_uk appalling #CustomerService a fault on our line - no #phone or #broadband & they can’t send engineer to investigate until at least Friday 16th. Wow you should be totally ashamed of your #shoddy service. I wish I could change.

  • No21York
    No.21 York (@No21York) reported from York, England

    @bt_uk congratulations on employing rude & abusive call centre staff. Calling your customer a "******* Useless ****" is the way to go with customer service !! "John" calling from India is obviously well versed in your call protocols !! Call originated from 023 8086 6628

  • Stav74
    Stuart Winder (@Stav74) reported from Boroughbridge, England

    @bt_uk @BTCare After years away from BT i’m coming back to you today - my sky broadband has stopped but BT broadband not working yet - my fingers are crossed it’s not a fiasco like last time🤞 😬🤞

  • jack_hill88
    Jack Hill (@jack_hill88) reported from Skelton, England

    **** off Jermaine Jenas. There’s your opinion and the letter of the law. Contrary to belief there’s a difference #btsport #NEWMCI

  • emilyneilson22
    Emily (@emilyneilson22) reported from Easingwold, England

    @bt_uk And that process got me nowhere again. @bt_uk I still stand by what I said you are crap. I was promised a call back by a manager at 5 today .... guess what ... no call back! Atrocious customer care and service!!!!

  • elpowereo
    Tom Power (@elpowereo) reported from Knaresborough, England

    The commentary in BTsport is pretty bloody terrible....it needs an comical alternative to make it more interesting

  • MikeGiantsRL
    Mike Dutton (@MikeGiantsRL) reported from York, England

    @bt_uk having issues in YO30 area with broadband , Wife is at home trying to report the issue via the app which is proving difficult

  • emilyneilson22
    Emily (@emilyneilson22) reported from Easingwold, England

    Absolutely appalling service from @bt_uk mobile. 3 week old IPhone 11 that was faulty but a scar Rach happened before sending off but after fault repaired & now they won’t exchange or replace or refund!! DO NOT GO WITH @bt_uk MOBILE THEY ARE THE WORST COMPANY IN YHE WORLD!!

  • OliverD1999
    Oliver Dale (@OliverD1999) reported from York, England

    @bt_uk no internet here in York for over 30 minutes! Is there an issue here?

  • DeExilio
    Ștefan Iaonco (@DeExilio) reported from Copmanthorpe, England

    Utterly disgraceful of @bt_uk: may their senior management be shamed Hope @BorisJohnson or @NickyMorgan01 can swiftly intervene: a *terrible* injustice that should be righted

  • sledge13
    Marc Hodge (@sledge13) reported from Selby, England

    @bt_uk can comfirm todays news, bt the most appaling service whether its their sports channel scamming you or their rip off internet.

  • emilyneilson22
    Emily (@emilyneilson22) reported from Easingwold, England

    @bt_uk I phoned them. Again not willing to help!!

  • FulfordPhil
    Phil Marsland (@FulfordPhil) reported from York, England

    @bt_uk repeated calls from allegedly BT Open Reach saying slow internet speeds/internet compromised. I'm with @virginmedia and when questioned they just hung up 01234222910 number. It's a scam to take control of your computer and get your personal data.

  • kerrylakey7
    kerry_l6 (@kerrylakey7) reported from Fulford, England

    @btbusinesscare our phone and broadband has gone down. Trying to call support and the call drops after 30 seconds..

  • emilyneilson22
    Emily (@emilyneilson22) reported from Easingwold, England

    Absolutely appalling service from @bt_uk mobile!! 3 week old iPhone 11 that was faulty. Reported it but it got scratched before sending back so now they won’t refund, repair or exchange!! DO NOT TAKE OUT A MOBILE WITH THIS DODGY USELESS COMPANY @bt_uk YOU SHOUKD BE ASHAMED

  • MattAtko
    Matt Atkinson (@MattAtko) reported from York, England

    @tim_clappy @bt_uk And you take the michael out of me for raising customer service issues on here. Glad to assist 👍

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • GlenysTaylour1
    Glenys Taylour (@GlenysTaylour1) reported

    @Bleddyn25598275 @bt_uk We've had calls like that too. As our internet provider is not BT, I just say," oh, another hoax call!" and hang up.

  • lewiwillenhall
    lewis (@lewiwillenhall) reported

    So it takes @bt_uk two and half weeks to set up my home move to then be texted on the day of line going live to that there’s an issue and to call them! 20 minutes already this morning wasted. Disgusting service

  • Joe_Roe1987
    Joseph Roe (@Joe_Roe1987) reported

    @bt_uk @O2 @giffgaff lost broadband connection and mobile network on mine & partners devices. Any help?

  • RedDevilUTD2
    Red Devils (@RedDevilUTD2) reported

    @btsport Can we have a damn explanation at least as to why you are advertising and showing that NHL is on right now but it's 5 min documentaries instead! This is rediculous

  • JDaBuddah
    J - 💙 (@JDaBuddah) reported

    @PimlicoSteve @bt_uk I'm in the same area, mines down too.

  • Browssieboy
    Browse Hosking (@Browssieboy) reported

    @bt_uk Don’t have it mine crashes the same time 3 times a day and they haven’t sorted it yet there after sales is the biggest load of crap you’ve ever seen so stay away guys

  • jassymane
    savage&sweet (@jassymane) reported

    @bt_uk yoo my broadband has gone down i’m in south london it’s been terrible and i have client meetings in the morning can you rectify this now and give me at least two months refund, this need to be sorted asap!

  • dottiepetitexo
    ❈ 💜 ᴅᴏᴛᴛɪᴇ ᴘᴇᴛɪᴛᴇ 💜 ❈ - ʟɪᴛᴛʟᴇ ᴘᴜɴᴋ ʙʀᴀᴛ (@dottiepetitexo) reported

    So, now I'm lay here on three hours sleep with a raging headache waiting for updates from the hospital because I at least have a working phone line (hey @bt_uk - get your bloody act together and fix my parents damn line like you said you had yesterday)

  • lewiwillenhall
    lewis (@lewiwillenhall) reported

    30 minutes and no answer. Absolutely disgusting service and nobody seems to care. Spent over 8 hours on the phone to @bt_uk in the last two weeks and can’t even call me back.

  • renoir79
    Olivia Herbert (@renoir79) reported

    @bt_uk our broadband has not been working for 2 days, we have been given several deadlines when we will be back online but they have passed. When will our issue be resolved, this is ridiculous.