BT (British Telecom)

BT (British Telecom) Outage Report in Portstewart, Northern Ireland

Some problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Portstewart, Northern Ireland

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Portstewart and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Portstewart, Northern Ireland 01/10/2026 15:10

January 10: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 02:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Portstewart, Northern Ireland

Latest outage, problems and issue reports in Portstewart and nearby locations:

  • kiltie9 Barbara Dempsey (@kiltie9) reported from Portstewart, Northern Ireland

    @btbusinesscare I have various BT accounts, business and private. I receive emails telling me that my bill is available. I need to sign in to view same. There is no indication as to which account it is referring. After three wrong attempts I’m locked out. See a problem here BT?

  • Paddy_Cal Paddy (@Paddy_Cal) reported from Ballymoney, Northern Ireland

    @adriandrake @btsport @btsportfootball No I’m thinking more 5/6/7 years ago before United were bad 😂. Would still like to see some from the 00’s.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • anonywelshguy Karl Downes (@anonywelshguy) reported

    @bt_uk Thanks Elaine, but I don't see the point. All I'll get is the usual "I see a caseworker is dealing with your complaint, they'll be in contact in a few days". I don't want to be pushed into DM's, hidden from view. I'd like an answer in Public. You all know who I am by now anyway.

  • Janhubb10855671 Jan hubbard (@Janhubb10855671) reported

    @bt_uk omg what an absolutely rubbish company for customer service. Placed an order in July and still not what I asked for. Engineer booked yesterday, stayed in for 2 hours but did not arrive. Tried to call but in a queue for over an hour. Shocking service no one cares.

  • essentialimages Jan Hawksworth (@essentialimages) reported

    @bt_uk Need help with this Wi-Fi as it came back on briefly now off again! I have private messaged you @bt_uk

  • Gajonesy3 Jonesy Boy (@Gajonesy3) reported

    Hi @bt_uk, got red LOS light on openreach modem and solid orange light on BT hub. Have tried online advised fixes, nothing working. Been waiting 45mins on the phone! HELP PLEASE

  • aunty911 Karen Brennan (@aunty911) reported

    @bt_uk Thanks all the same, but ive been through that many people and their managers, all with the same computer says no attitude. So i have been forced to make a complaint and i think leave you after 34 years service.😭

  • HelenGavaghan Helen Gavaghan. Illustration. Photons, by me. (@HelenGavaghan) reported

    @bt_uk As you know they won't modify the contract in the 14 days cos YOU sold it to me. Only option is cancel my contract, send back my phone and reorder the 15/30 gig deal. I'm not accusing you of trickery, but the customer is paying the price.

  • aunty911 Karen Brennan (@aunty911) reported

    @bt_uk No good really. I have logged a complaint with Ofcom now. Think we will be parting company. I cant trust a company that blantantly lies. But no one seems to want to help. Also what happens to the lying salesman? The stress and no land.line for 3 weeks is unexceptable

  • DazzFisk Dazz (@DazzFisk) reported

    @btsport it's great that you're trying to get scott parker back in to a job that he can ultimately fail at but could you talk about the Arsenal Chelsea game

  • HelenRuggles3 Helen Ruggles (@HelenRuggles3) reported

    @bt_uk Bt you need to stop 2 men in resolution team to cover up the mess they have done there are supporting each other as ‘ mates I have disability rights to not be intimidated i but he constantly on me i an Frightened please stop this We just want investigation they are covering up

  • CFCNek Nek (@CFCNek) reported

    @btsport 3 games in a row now I've watched football on my Xbox and the audio is behind the pundits speaking. Please fix this