BT (British Telecom) outages and service status in Portstewart, Northern Ireland

Problems in the last 24 hours in Portstewart, Northern Ireland

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Portstewart, Northern Ireland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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BT (British Telecom) Issues Reports Near Portstewart, Northern Ireland

Latest outage, problems and issue reports in Portstewart and nearby locations:

• 
  Barbara Dempsey (@kiltie9) reported 4 minutes ago from Portstewart, Northern Ireland

  @btbusinesscare I have various BT accounts, business and private. I receive emails telling me that my bill is available. I need to sign in to view same. There is no indication as to which account it is referring. After three wrong attempts I’m locked out. See a problem here BT?

• 
  David Brownlow (@dbrownlow62) reported 7 minutes ago from Limavady, Northern Ireland

  @bt_uk Having ordered Full Fibre for my new address, one of your engineers will call to install it on Tues. Only problem is you've dispatched the new equipment to my old address TWICE! So if you don't sort this out, your engineer and I will not be very happy!

• 
  Paddy (@Paddy_Cal) reported 41 minutes ago from Ballymoney, Northern Ireland

  @adriandrake @btsport @btsportfootball No I’m thinking more 5/6/7 years ago before United were bad 😂. Would still like to see some from the 00’s.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Akram🇵🇸 (@akrxm94) reported 3 minutes ago

  Why do BT/TNT Sports make it so hard on their website to cancel your subscriptions? So unclear and they only give a telephone number to call, and I call twice to get cut off both times after 10 minutes. Make it easier for customers to cancel subscriptions! @bt_uk @tntsports

• 
  Claire🌹 (@sundaygirl851) reported 5 minutes ago

  @bt_uk Well so far when speaking to people he's just been fobbed off with 'well it should be happening as we speak so he feels like people aren't actually really trying to help him so he's reluctant to ring again snd is now stuck between 2 phones....

• 
  Warren Peters (@wizza_wozza) reported 6 minutes ago

  @bt_uk The options you’ve suggested don’t cater for someone who has very poor mobile signal and no WiFi, your auto tech checks say it’s working fine, but it isn’t. You’ve been contacted a few times during the week, several times today and still no resolution.

• 
  The Emperor Son (@TheEmperorSon) reported 11 minutes ago

  Hay @EE and @bt_uk, next time you have a broadband outage can you text me that there's a problem in the area to my mobile phone about the issue? I thought there was a problem with my hub, so performed a reset and unknowingly lost all my contacts. I assumed that the numbers where stored in the handset. My fault for not reading the instructions - but because I didn't know about the broadband outage, I thought the fault was the equipment. Have now added my contacts back to the phone, which are stored in the hub.

• 
  heebee (@KHC99d) reported 12 minutes ago

  @bt_uk It’s not just that. A job that’s been promised to be done, constantly let down and nobody is sorting it out. Unbelievably poor service

• 
  Robin Shaw (@RSh234) reported 14 minutes ago

  @phillyonskem @bt_uk Totally agree. Literally hours on calls to ‘Guides’, only a few of which actually help, processes which ignore issues and no recourse without escalating to the Ombudsman!

• 
  𝕋𝕙𝕖 𝕍𝕖𝕘𝕒𝕟 𝕋𝕚𝕞 🍀🌱 (@thevegantim) reported 18 minutes ago

  @bt_uk They've already told me nobody can help with why my broadband order is delayed because they're closed today. And apparently it's a bank holiday in England tomorrow so they can't help tomorrow either. Fobbed off, couldn't get me off the phone quick enough.

• 
  Et0nRifle (@TheEtonRifle) reported 19 minutes ago

  @bt_uk Hi BT, 2 days of issues and I can't report on the site or app becasue that service is down! What are we supposed to do?

• 
  Macro Bielsa (@Forex_trader_4u) reported 24 minutes ago

  @bt_uk why do you make it so hard to cancel your products. It’s a disgrace and should be investigated by the CMA. Spent nearly an hour trying to find and then cancel my internet. Scum

• 
  huw (@jonsie) reported 26 minutes ago

  Messaging BT Customer Service over web chat is akin to NASA communicating with Voyager .... send a message, waiting ... waiting ... waiting @bt_uk