BT (British Telecom) Outage Report in Portstewart, Northern Ireland

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

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Problems in the last 24 hours in Portstewart, Northern Ireland

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Portstewart and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

1. 

   Internet (65%)

2. 

   Wi-fi (16%)

3. 

   Total Blackout (7%)

4. 

   E-mail (6%)

5. 

   Phone (6%)

6. 

   TV (1%)

Community Discussion

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BT (British Telecom) Issues Reports Near Portstewart, Northern Ireland

Latest outage, problems and issue reports in Portstewart and nearby locations:

• Paddy (@Paddy_Cal) reported a minute ago from Ballymoney, Northern Ireland

  @adriandrake @btsport @btsportfootball No I’m thinking more 5/6/7 years ago before United were bad 😂. Would still like to see some from the 00’s.

• Barbara Dempsey (@kiltie9) reported 3 minutes ago from Portstewart, Northern Ireland

  @btbusinesscare I have various BT accounts, business and private. I receive emails telling me that my bill is available. I need to sign in to view same. There is no indication as to which account it is referring. After three wrong attempts I’m locked out. See a problem here BT?

• David Brownlow (@dbrownlow62) reported 18 minutes ago from Limavady, Northern Ireland

  @bt_uk Having ordered Full Fibre for my new address, one of your engineers will call to install it on Tues. Only problem is you've dispatched the new equipment to my old address TWICE! So if you don't sort this out, your engineer and I will not be very happy!

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• therecanbeonlyone (@mkacary) reported 8 minutes ago

  @BTCare 2 hours 10 minutes ago I started a chat to resolve a problem. I am still no closer to a resolution!!! This is hardly a good example of customer service now is it?

• Andie..... (@ANDREWBRUCE1962) reported 13 minutes ago

  @BTCare yet again no show for home appointment ! Why has your service deteriorated so badly ? #CustomerService

• Kyle Raven (@KyleJamesRaven) reported 15 minutes ago

  @BTBusiness @btbusinesscare you should be ashamed of yourselves! A further compliant raised and I can bet my bottom dollar that nothing will be done! Shocking company who do not support their business customers!! The worst customer care and experience I have ever experienced !!!

• The Real Philip Lyon (@phillyonskem) reported 16 minutes ago

  @GalanthusA @BTCare @BTCare the app has been playing up for days saying "current session timed out". Never used to do that. Get it fixed! Paying good money and can't get at my emails. Service has gone appalling since you teamed up with ee.

• Davie Donald (@ddonald30) reported 21 minutes ago

  @btbusinesscare 🤬Yet again broadband down in a business that is reliant on it for bookings and payments. 6 months we’ve had a case number to sort an issue and they keep cutting us off, 1 department has no clue what other is doing, it’s a disconnected organisation. We’ve spent hours on the phone

• Issac Theophilos (@ISSACTHEOPHILOS) reported 24 minutes ago

  @btbusinesscare I have been trying to restore internet and telephone services for the last 36 hours at a care home where we care for very vulnerable people. Hopeless so far!! No one has bothered to fix it yet.

• Paul Owen (@Paul_Owen_CRM) reported 26 minutes ago

  @bt_global @BTBusinessCare Absolutely unacceptable service. I’ve been offline since Thursday despite being promised reconnection within 4 hours. As a long-standing BT Business customer, this level of disruption and broken promises is beyond disappointing. #BTBusiness #CustomerService

• George Browning (@GeorgeBrowning) reported 27 minutes ago

  @bt_uk Why is the only way I can cancel a TV contract with you as my broadband provider to sit on the phone for over an hour while being charged per minute for the privilege? But you’ll let me upgrade online immediately? No chat, no email… @btsport #mobile

• Brian (@BrianDRobertson) reported 27 minutes ago

  @BTCare Full fibre upgrade not happening today since BT claim order never reached Openreach even though I have visit references for the engineer coming this pm. Utter shambles. I had to be on a call for 20 mins to find this out. How hard can it be? 😡

• Sharon Hammond (@sharonhrealceo1) reported 27 minutes ago

  BT @BTBusiness @btbusinesscare do you? Once again I have been seriously let down by you and it’s impacting my business. Has anyone had a positive experience with Bt lately?