BT (British Telecom) Outage Report in Portstewart, Northern Ireland

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

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Problems in the last 24 hours in Portstewart, Northern Ireland

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Portstewart and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

1. 

   Internet (65%)

2. 

   Wi-fi (16%)

3. 

   Total Blackout (6%)

4. 

   Phone (6%)

5. 

   E-mail (6%)

6. 

   TV (1%)

Community Discussion

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BT (British Telecom) Issues Reports Near Portstewart, Northern Ireland

Latest outage, problems and issue reports in Portstewart and nearby locations:

• Barbara Dempsey (@kiltie9) reported 12 minutes ago from Portstewart, Northern Ireland

  @btbusinesscare I have various BT accounts, business and private. I receive emails telling me that my bill is available. I need to sign in to view same. There is no indication as to which account it is referring. After three wrong attempts I’m locked out. See a problem here BT?

• Paddy (@Paddy_Cal) reported 27 minutes ago from Ballymoney, Northern Ireland

  @adriandrake @btsport @btsportfootball No I’m thinking more 5/6/7 years ago before United were bad 😂. Would still like to see some from the 00’s.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• Simon bowles (@simondippenhall) reported 2 minutes ago

  @bt_uk The issue isn’t the absence of update but the 2 weeks with no landline or broadband….

• marcus (@marcusmark2019) reported 3 minutes ago

  @bt_uk How can they resolve the issue when they allowed the switch to go ahead..I'm now connected to talk talk

• Jason G Henderson (@Jasehendy) reported 8 minutes ago

  @bt_uk Hi Dee, yes he did but sadly, despite his efforts, couldn’t help. #OpenReach is a law unto itself & isn’t customer facing. Remarkable really that Ofcom allows companies to do business in this way & BT as the owner can’t regulate it. But thanks for all your help.

• Rt Hon Dave H 🏴󠁧󠁢󠁳󠁣󠁴󠁿 🇪🇺 Keyboard soldier (@BCCletts) reported 8 minutes ago

  @TowerCollapseGC Just off the phone to @bt_uk & great lad in Belfast Now agreed to credit my bills for 2½ months I was out of my house & unable to use service (evacuated) But a serious note to BT - get something together for dealing with others in same position?

• Lorna Grant (@Lornaasg) reported 9 minutes ago

  This appointment should have been sorted last week and made for this week! Shocking way to treat a customer that has been with you for years! @OpenreachHelp @bt_uk

• Marcus Rees-Harris (@mreesharris) reported 9 minutes ago

  Ten mins on hold to @bt_uk who transfer me to @EE. To pass security I have to give the amount of my last EE bill. The customer service agent doesn’t seem to understand that I don’t have a last bill as I haven’t switched yet. Puts me on hold for 37 mins and then drops the call

• Marcus Rees-Harris (@mreesharris) reported 13 minutes ago

  Back on the phone to @bt_uk who advise that as the switch hasn’t happened just to stay on my @bt_uk plans instead to avoid any hassle. Also they have never heard of an esim before so can’t really help.

• Stuart James (@StuartJamesWMN) reported 13 minutes ago

  Over 48 hours since the issue was first reported, informing the workmen that returned Monday AM there was a problem, they reported it to their boss and said it’d be resolved soon, I’ve still not heard a thing from @bt_uk ABSOLUTELY DISGUSTING service.

• Annie Jones (@AnnieJo80051383) reported 15 minutes ago

  @bt_uk @IbrarMumtaz Hi BT I am booked for an engineer callout tomorrow pm ..i have had an email to confirm this then a second email to say the case is closed ..i reported my landline on Sunday due to bad crackling on the line .. Thanks ..

• Lee Murphy (@LeeMurphster) reported 15 minutes ago

  @bt_uk @OpenreachHelp I dont think I will be having your broadband fit after you did this at my neighbour’s house! Your call center refuses to fix it and puts the phone down on her. Disgraceful customer service #BTBroadband