BT (British Telecom)

BT (British Telecom) Outage Report in Portstewart, Northern Ireland

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Portstewart, Northern Ireland

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Portstewart and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Portstewart, Northern Ireland 02/16/2026 21:50

February 16: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 09:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (6%)

    Phone (6%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Portstewart, Northern Ireland

Latest outage, problems and issue reports in Portstewart and nearby locations:

  • Paddy_Cal Paddy (@Paddy_Cal) reported from Ballymoney, Northern Ireland

    @adriandrake @btsport @btsportfootball No I’m thinking more 5/6/7 years ago before United were bad 😂. Would still like to see some from the 00’s.

  • dbrownlow62 David Brownlow (@dbrownlow62) reported from Limavady, Northern Ireland

    @bt_uk Having ordered Full Fibre for my new address, one of your engineers will call to install it on Tues. Only problem is you've dispatched the new equipment to my old address TWICE! So if you don't sort this out, your engineer and I will not be very happy!

  • kiltie9 Barbara Dempsey (@kiltie9) reported from Portstewart, Northern Ireland

    @btbusinesscare I have various BT accounts, business and private. I receive emails telling me that my bill is available. I need to sign in to view same. There is no indication as to which account it is referring. After three wrong attempts I’m locked out. See a problem here BT?

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • CharlotteSantry Charlotte Santry (@CharlotteSantry) reported

    @bt_uk @DanWorth I’m having this exact same issue @bt_uk please can someone help?

  • LadyChamberpot Laura Chamberlain (@LadyChamberpot) reported

    @bt_uk Fab. What do you mean by "updated the complaint note"? Will anything happen?

  • joboraineyslah Alby McCann (@joboraineyslah) reported

    Hi @BTCare you've just sent me a promotional message asking me if I'd like to watch the #FuryChisora3 fight. I'd just like to say, I would if my internet wasn't down again for the second day this week. It's been down since 1.30PM. Can you give me at least some info. I'm in L25

  • anglingmedic Matt F (@anglingmedic) reported

    @bt_uk Disconnected a paying, vulnerable, elderly customer from their landline after 20+ years custom by mistake, now BT won’t answer their phone. Merry Christmas…. #BT

  • The_UK_NeedsYou ExTory Voter Coz I believe in Democracy (@The_UK_NeedsYou) reported

    @TalkTalk THERE IS NO POINT, I spoke to you yesterday & according to you I'm supposed to be getting a call from the CEOs team re my complaint, but so far NO CALL , but I'm not surprised as this is normal not to call the customers, Its time to change to @bt_uk

  • XBAZAER BARRY (@XBAZAER) reported

    @bt_uk is anyone else in Portsmouth area having issues with their Internet. I have been having trouble since last week and nothing has changed still crap connection

  • bothwell_blooms Shona Burns (@bothwell_blooms) reported

    @btsport customers service is shocking! Not willing to help at all and basically just wanted to end call…#btcustomerservice #btinternet #btsports

  • llygad_y_nos Daisy デイジー 🌼🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@llygad_y_nos) reported

    @AaronLaw92 @bt_uk @WeAreOpenreach Distressing is the word. I'm not angry just deeply upset that they won't even treat us like people, won't bother explaining, just telling us "sorry, try again" as if I don't have anything better to do with my life than sit by the door waiting for nobody to turn up

  • vallender_matt XCR Leclerc (@vallender_matt) reported

    @OpenreachHelp been told once again Open reach @bt_uk @BTCare are lying!not doing the jobs that’s re told to do! 4 months without Wi-Fi! So guess you won’t be able to do any jobs when your vans are blocked in as they park them down the road from me good luck

  • triscoe 𝙅𝙊𝙀 𝘿 🎾 (@triscoe) reported

    Hi @bt_uk. Need your help. For some inexplicable and bizarre reason, your broadband has decided over the last week to stop loading various apps correctly. Won't load Twitter well, and won't load BBC iPlayer or BBC Sounds at all. Switch to data and all loads fine. Help please!