BT (British Telecom) outages and service status in Portstewart, Northern Ireland

Problems in the last 24 hours in Portstewart, Northern Ireland

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Portstewart, Northern Ireland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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BT (British Telecom) Issues Reports Near Portstewart, Northern Ireland

Latest outage, problems and issue reports in Portstewart and nearby locations:

• 
  Barbara Dempsey (@kiltie9) reported 14 minutes ago from Portstewart, Northern Ireland

  @btbusinesscare I have various BT accounts, business and private. I receive emails telling me that my bill is available. I need to sign in to view same. There is no indication as to which account it is referring. After three wrong attempts I’m locked out. See a problem here BT?

• 
  Paddy (@Paddy_Cal) reported 35 minutes ago from Ballymoney, Northern Ireland

  @adriandrake @btsport @btsportfootball No I’m thinking more 5/6/7 years ago before United were bad 😂. Would still like to see some from the 00’s.

• 
  David Brownlow (@dbrownlow62) reported 45 minutes ago from Limavady, Northern Ireland

  @bt_uk Having ordered Full Fibre for my new address, one of your engineers will call to install it on Tues. Only problem is you've dispatched the new equipment to my old address TWICE! So if you don't sort this out, your engineer and I will not be very happy!

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  pst (@sliverlodeone) reported 6 minutes ago

  @bt_uk Yes. I’ve just spent 1.5 hours on the phone to a BT guide, for the 4th time in the last 2 months to try and get my issue resolved. After many hours of troubleshooting, with the same processes undertaken by multiple guides you are finally sending an engineer out. Awful service.

• 
  Carol Lord (@CarolLo58903853) reported 6 minutes ago

  @bt_uk Have finally spoken to someone this am. Despite it being a similar fault rectified by openreach in the past somewhere down the track, was told nothing BT could do & suggested I try a different b/b provider!! Only after making a massive fuss I now have an open reach appt on Mon

• 
  Claire🌹 (@sundaygirl851) reported 9 minutes ago

  @bt_uk Well so far when speaking to people he's just been fobbed off with 'well it should be happening as we speak so he feels like people aren't actually really trying to help him so he's reluctant to ring again snd is now stuck between 2 phones....

• 
  Josh (@_JoshDenham) reported 9 minutes ago

  @bt_uk So the service is down according to the website, but nothing anywhere before logging into my account, or yourselves here, acknowledged that beforehand. When can I expect my access to the broadband to be back?

• 
  Angela Cummins (@Angela_Cummins) reported 10 minutes ago

  My elderly infirm neighbour has had a fault on his line for 2 MONTHS! It gets fixed and then breaks again within a few days. I now can't speak to anyone about this - its just my line that gets checked! This was an urgent welfare check on Mon & it's broken again! Help pls @bt_uk

• 
  Mat Oliver (@CrackedRearView) reported 15 minutes ago

  @VodafoneUK Nice to see my full fibre connection has wet itself. Not a hardware issue my end, and I never got a single drop with @bt_uk any works going on local to Elmswell Suffolk? This package isn’t cheap!

• 
  Giselle Brannan (@g15elb) reported 17 minutes ago

  @btbusinesscare why can I not get to speak to anyone at BT Business Local in Lincoln? The system keeps not putting me thru & then saying theirs a fault? Given I have an ongoing complaint & still no solution is this deliberate?

• 
  grace hooper (@messalinahooper) reported 19 minutes ago

  Spent an hour with a really gentle lady from @bt_uk got the comp network set up and now can't watch any tv, at all. Not anything! Outstanding!. Your colleague was lovely though

• 
  madmax889 (@madmax889) reported 19 minutes ago

  @bt_uk So I have to pay to call you on a premium number from a non bt mobile (I don’t use the landline with you) for an issue your end as never had a problem logging in before.

• 
  (((Ian McKenzie))) 🇬🇧🇪🇺🇫🇷🇺🇦🇮🇱🇬🇪🇬🇱 (@iMcKenzied) reported 21 minutes ago

  Update on the @bt_uk fiasco. After 48 years as a customer I’m told I have to pay up to March despite never having signed anything nor being told I had a new contract. The new residents take over the line in 8 days so BT will be paid twice. There’s a name for that. Fraud.