BT (British Telecom) outages and service status in Portstewart, Northern Ireland

Problems in the last 24 hours in Portstewart, Northern Ireland

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Portstewart, Northern Ireland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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BT (British Telecom) Issues Reports Near Portstewart, Northern Ireland

Latest outage, problems and issue reports in Portstewart and nearby locations:

• 
  Barbara Dempsey (@kiltie9) reported 43 minutes ago from Portstewart, Northern Ireland

  @btbusinesscare I have various BT accounts, business and private. I receive emails telling me that my bill is available. I need to sign in to view same. There is no indication as to which account it is referring. After three wrong attempts I’m locked out. See a problem here BT?

• 
  Paddy (@Paddy_Cal) reported 46 minutes ago from Ballymoney, Northern Ireland

  @adriandrake @btsport @btsportfootball No I’m thinking more 5/6/7 years ago before United were bad 😂. Would still like to see some from the 00’s.

• 
  David Brownlow (@dbrownlow62) reported 56 minutes ago from Limavady, Northern Ireland

  @bt_uk Having ordered Full Fibre for my new address, one of your engineers will call to install it on Tues. Only problem is you've dispatched the new equipment to my old address TWICE! So if you don't sort this out, your engineer and I will not be very happy!

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Sem Essessi (@SemiEssessi) reported 5 minutes ago

  @bt_uk your CEO is a ******. he should be checking that customer service works at least once a week himself personally to stay on top of it. its easily fixed. he needs firing asap. gross negligence and probably misconduct for leading it here

• 
  Jim up the saints 💪 (@Jim5511blue) reported 6 minutes ago

  @bt_uk Just so its out there, when cancelled today I was told if I rejoin BT at a later date I would be put to the back of queue, how absolutely typical of company who gave me start date then could not supply their service even after a month and four days !! Excellent customer care!!!!

• 
  Warren Peters (@wizza_wozza) reported 9 minutes ago

  Had a most frustrating experiences trying to help an elderly friend with their broadband and wi-fi through @bt_uk - BTs support systems are designed to hamper rather than help. My friend has poor mobile signal and relies on BT for phone/internet, difficult to speak to a human.

• 
  Sev (@Sevka_T) reported 14 minutes ago

  Hi, I haven't been a customer since 2024 and today I am receiving texts and emails saying my trial is coming to an end. What is going on? @bt_uk

• 
  Paul Nichol (@peeblesrunner) reported 15 minutes ago

  @bt_uk I need to speak to someone about my mums phone and internet being down. She is an elderly vulnerable customer living alone rurally. Please give me a number I can call as it’s impossible to navigate your IVR.

• 
  Kerry Sumner (@MinsterStudios) reported 21 minutes ago

  @bt_uk Yes I have done and I’ve rang you. Also rang twice previously before installation. Still sending my personal information to an ex partner not to mention I cannot access a god damn thing to do with MY account

• 
  Sem Essessi (@SemiEssessi) reported 22 minutes ago

  @bt_uk someone has usurped your service providing to me and you dealt with it using poor communication with insufficient information for anything to be done.... i shouldnt have to spend 4-8 hours each month ensuring you did your job. a job which btw i did in my 20s without mistakes.

• 
  Akram🇵🇸 (@akrxm94) reported 22 minutes ago

  @bt_uk What’s the point if when I call and I’m on hold for more than 10 minutes, I get cut off? Why can’t there be a simple button to press to cancel subscriptions?

• 
  Di- Rect..🎗️🇮🇱🇬🇧(To The Point) (@ReformedMr) reported 23 minutes ago

  @bt_uk She has tried that. She has been pulled from Pillar to post. It’s really not on the way she’s been dealt with and my heart goes out to her cause I’m at work and there’s nothing I can do except hear her sobbing down the phone.. getting her to ring the team directly is a waste

• 
  Karen: “I identify as a Goddess 👑” Totes Bonafido (@ladylittler) reported 24 minutes ago

  How does anyone manage without a mobile phone? Our @bt_uk internet & phone are down so only way of contacting is by mobile 🙄