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BT (British Telecom)

BT (British Telecom) outages and service status in Portstewart, Northern Ireland

Service-wide status: BT (British Telecom)

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Full Outage Map
  • BT (British Telecom) generated 0 outage signals in the last 24 hours around Portstewart, including 0 direct reports.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Portstewart, Northern Ireland

BT (British Telecom) signals over the past 24 hours, with local activity from Portstewart, Northern Ireland and nearby areas. The dashed baseline applies to service-wide activity, not to local outage confirmation.

  • Service-wide signals
  • Service-wide baseline

Community Discussion

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BT (British Telecom) Issues Reports Near Portstewart, Northern Ireland

Latest outage, problems and issue reports in Portstewart and nearby locations:

  • dbrownlow62
    David Brownlow (@dbrownlow62) reported from Limavady, Northern Ireland

    @bt_uk Having ordered Full Fibre for my new address, one of your engineers will call to install it on Tues. Only problem is you've dispatched the new equipment to my old address TWICE! So if you don't sort this out, your engineer and I will not be very happy!

  • Paddy_Cal
    Paddy (@Paddy_Cal) reported from Ballymoney, Northern Ireland

    @adriandrake @btsport @btsportfootball No I’m thinking more 5/6/7 years ago before United were bad 😂. Would still like to see some from the 00’s.

  • kiltie9
    Barbara Dempsey (@kiltie9) reported from Portstewart, Northern Ireland

    @btbusinesscare I have various BT accounts, business and private. I receive emails telling me that my bill is available. I need to sign in to view same. There is no indication as to which account it is referring. After three wrong attempts I’m locked out. See a problem here BT?

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • brazenchart
    World of Wonder (@brazenchart) reported

    @bt_uk Ridiculous , 0330 123 4150 rings and then just cuts off. Switching due to being overcharged and slow network but cannot get hold of anyone.

  • jackbwater
    jackbwater (@jackbwater) reported

    @mizmuggle @bt_uk Me too. Texting that number they mention 61998 I tried help and HELP and fault. I got a text back saying they will run some tests and it says system down in my area and they hope it will be up by 19:00 today....

  • caffrey_simon
    Simon Caffrey (@caffrey_simon) reported

    @bt_uk But @bt_uk say the issue is our SmartHub. They’ve sent 2 now both have not arrived.

  • SemiEssessi
    Sem Essessi (@SemiEssessi) reported

    @bt_uk your CEO is a ******. he should be checking that customer service works at least once a week himself personally to stay on top of it. its easily fixed. he needs firing asap. gross negligence and probably misconduct for leading it here

  • mrchrisjohn
    mrchrisjohn (@mrchrisjohn) reported

    @bt_uk There is an issue with 2FA Your support team are having to turn off the 2FA security and will take 72 hours to resolve

  • HightoDeep
    AutumnaL (@HightoDeep) reported

    @eventhestarsuk @bt_uk I thought new customer only deals had been stopped! ******* rob dogs *forgive the swear

  • iMcKenzied
    (((Ian McKenzie))) 🇬🇧🇪🇺🇫🇷🇺🇦🇮🇱🇬🇪🇬🇱 (@iMcKenzied) reported

    @bt_uk I’ve already been told there is nothing that can be done. @bt_uk are going to take double payments for the same line for 7 months and have made clear that after 48 years do not want me as a customer when I do find somewhere to live. Seems unnecessary to me.

  • eventhestarsuk
    Even The Stars Music (@eventhestarsuk) reported

    @bt_uk hey. Why are you charging me £84 for a package a new customer can now get for £35 and the best price you can offer me is £65 with a 24 month contract? Ripping off long-term customers is a very bad look

  • SimonHealey73
    Si (@SimonHealey73) reported

    @bt_uk how do I make a complaint via phone or mobile app?

  • Illtydeyes
    Rob (Furbs) Furber who will K.B.O (@Illtydeyes) reported

    @bt_uk When oh when are you going to FIX your on line software to tell me what my options are for upgrading my Broadband agreement. You have been saying for a YEAR your options didn't load this time but we're working to fix it? #Shambles

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How to interpret these reports

Direct reports are submitted by visitors. Locations may be estimated from their connection or supplied by the reporter. A low local count does not establish that service is working; the service-wide status and local report totals describe different areas. How our outage detection works

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