BT (British Telecom) Outage Report in Portstewart, Northern Ireland
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
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E-mailProblems in the last 24 hours in Portstewart, Northern Ireland
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Portstewart and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (64%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (7%)
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Phone (6%)
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TV (1%)
Community Discussion
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BT (British Telecom) Issues Reports Near Portstewart, Northern Ireland
Latest outage, problems and issue reports in Portstewart and nearby locations:
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Paddy
(@Paddy_Cal) reported
from
Ballymoney, Northern Ireland
@adriandrake @btsport @btsportfootball No I’m thinking more 5/6/7 years ago before United were bad 😂. Would still like to see some from the 00’s.
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David Brownlow
(@dbrownlow62) reported
from
Limavady, Northern Ireland
@bt_uk Having ordered Full Fibre for my new address, one of your engineers will call to install it on Tues. Only problem is you've dispatched the new equipment to my old address TWICE! So if you don't sort this out, your engineer and I will not be very happy!
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Barbara Dempsey
(@kiltie9) reported
from
Portstewart, Northern Ireland
@btbusinesscare I have various BT accounts, business and private. I receive emails telling me that my bill is available. I need to sign in to view same. There is no indication as to which account it is referring. After three wrong attempts I’m locked out. See a problem here BT?
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Balu Rajguru
(@BaluRajguru) reported
@bt_uk No reply yet. Emailed them yesterday and again twice today. Also called customer service who could not see any other way to speak to them other than emailing. The complaints team have replied stating they will take up to two days to get back to me
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Nicholas Rumney
(@1eyeinrumney) reported
@bt_uk @BTSopenreach absolutely shocking service from your split organisation. 4 months for fibre switch over. 4 attempts to get OR with hoist to make connection. Leaves property with internet BB disabled until next engineer can come in 5 days. #shabby #basicservicenotincluded
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Balu Rajguru
(@BaluRajguru) reported
@bt_uk I’ve already done this twice and have now raised a complaint with BTShop about it.
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NeilVose
(@neilvose) reported
42 days now and BT still has not activated my new broadband account. Horrific service. The combo of BT and OpenReach not exactly agile. No one appears to be accountable. @bt_uk @OpenreachHelp. To cap it all, they send me bills for services that I'm still waiting for. Laughable.
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Will Close-Ash FRGS 🇺🇦🇬🇧
(@theexpedleader) reported
@virginmedia 57 mins on silent hold only to be told your cancellation dept has now closed! Appalling behaviour! I will be cancelling my account with you tomorrow. Let’s see if @bt_uk @EE have a better service!
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Jon, Esq. 💙 #FBPPR #FBPA #FBPE
(@RingsDanceFlies) reported
@TherionWare @bt_uk Make a formal complaint and at each point they tell you there’s nothing more they can do, escalate it. And keep doing so. To the Chief Exec if need be. It will eventually end up with someone who can fix it. Worked for me.
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Lisa
(@LMuttl) reported
@bt_uk Mmm. As ours was never actually sorted by BT, broadband disconnected by BT and then 2 weeks later our phone line and then emails, 7 weeks later stull nit sorted so had to go to Sky and so far much better
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rob nafzger
(@Nagra81) reported
@bt_uk could you please advise when the 5.1 surround sound issue will be fixed on the pro box. It's been over a year now and the box is of no use to me without it.
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Corehard Limited
(@NRSWA) reported
Absolutely abysmal service from @bt_uk where we ordered a telephone line last November and still not provided. What we do have is the offer of new contract at greater price as a resolution. Threat of having to pay for this contract even though it cannot provide service ordered.
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Edu
(@lplanemadbear) reported
@bt_uk why is your website saying no issues in the wifi network when no one has internet ?