BT (British Telecom)

BT (British Telecom) Outage Report in Portstewart, Northern Ireland

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Portstewart, Northern Ireland

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Portstewart and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Portstewart, Northern Ireland 01/27/2026 03:55

January 27: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 05:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (7%)

    E-mail (7%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Portstewart, Northern Ireland

Latest outage, problems and issue reports in Portstewart and nearby locations:

  • Paddy_Cal Paddy (@Paddy_Cal) reported from Ballymoney, Northern Ireland

    @adriandrake @btsport @btsportfootball No I’m thinking more 5/6/7 years ago before United were bad 😂. Would still like to see some from the 00’s.

  • kiltie9 Barbara Dempsey (@kiltie9) reported from Portstewart, Northern Ireland

    @btbusinesscare I have various BT accounts, business and private. I receive emails telling me that my bill is available. I need to sign in to view same. There is no indication as to which account it is referring. After three wrong attempts I’m locked out. See a problem here BT?

  • dbrownlow62 David Brownlow (@dbrownlow62) reported from Limavady, Northern Ireland

    @bt_uk Having ordered Full Fibre for my new address, one of your engineers will call to install it on Tues. Only problem is you've dispatched the new equipment to my old address TWICE! So if you don't sort this out, your engineer and I will not be very happy!

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • csauverin Caroline Sauverin (@csauverin) reported from Brooke, England

    @broadsgirl @bt_uk @OpenreachHelp Glad it’s sorted but very frustrating. Our internet stopped every time the thermostat kicked in. Engineer replaced thermostat with one that didn’t have worn wires, when I told him that it was the issue but problem came back. Now have a digital thermostat and working internet.

  • Nicknick1109 Nicky Jenkins (@Nicknick1109) reported

    @bt_uk absolute disgrace. A friends 86 year father, who will be alone at Christmas, has a faulty bt tv box. Told today his problem is not essential and will not be repaired until the end of the month, even though there are engineers in his area tomorrow.

  • SkiddySid Sid_Da_Boss (@SkiddySid) reported

    @bt_uk Well... they sure left it all the way until the 23rd to fix the fault, and guess what? It sti ain't resolved! Guess I won't be seeing relatives this Xmas over video calls, as I've had to use up my mobile data! Thanks BT for the epic failure!

  • YourRunnerz YourRunnerz (@YourRunnerz) reported

    @virginmedia Want to sort your **** internet out that’s been down all day? Some of us are trying to work from home and with your services it’s impossible... bring back @bt_uk

  • Nickyhains Nicky Hains (@Nickyhains) reported

    @bt_uk My elderly parents have been left without a phone and internet for three weeks now. The first contract was cancelled with no explanation?The second was set up and then customer services ..after an hour said that actually it probably hadn’t been? Tonight I don’t exist as an order?

  • thefxdream Insert name here (@thefxdream) reported

    @bt_uk Yes please. Had my scheduled call back today which I missed. The voicemail asked if our internet is working ok? We don’t have a line connected to the house so it’s not working as expected of course! Didn’t have a spare hour to call back, happy to discuss via DM

  • justin_arnold Justin Arnold (@justin_arnold) reported

    @bt_uk I am an existing customer.. trying to upgrade my broadband package... How difficult can it be... first I'm told I cannot have something, then I can... call disconnects.. try again.. part complete the order.. call disconnects.. no callback.. try again... So fed up!

  • lucygabs lucy (@lucygabs) reported

    @bt_uk hiiiii is there an update when internet will be fixed in scarborough please? no wifi for anyone in town since 10am and data being verrrrrrrrry very slow and often timing out. xx

  • rogeedisal Roger Sallows (@rogeedisal) reported

    @bt_uk @OpenreachHelp November the 3rd we were promised internet. Constant delays and cancellations. It’s now the 23 engineer came yesterday didn’t finish work and now we won’t have internet till 29. What’s going on this is appalling service

  • Cilvrnum JanetM (@Cilvrnum) reported

    @bt_uk Since July 2020 I've suffered 80 line drops - in clusters of up to 6. Open Reach blamed me. Visiting BT site and reporting line drops where I found analysis, my speed drastically increased from 6 Mbps to 46Mbps Don't blame the customer unreasonably. We do need to know why.