BT (British Telecom)

BT (British Telecom) Outage Report in Portishead, North Somerset, England

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The latest reports from users having issues in Portishead come from postal codes BS20.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Portishead, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Portishead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Portishead, North Somerset, England 08/29/2025 03:35

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (57%)

    Internet (57%)

  2. E-mail (13%)

    E-mail (13%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Phone (10%)

    Phone (10%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Portishead, North Somerset, England

The most recent BT (British Telecom) outage reports came from the following cities: Weston-super-Mare, Portishead, Bristol, Newport, Chepstow, Clevedon, Worle and Winscombe.

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City Problem Type Report Time
United KingdomWeston-super-Mare Internet
United KingdomPortishead Internet
United KingdomBristol Internet
United KingdomNewport E-mail
United KingdomBristol Wi-fi
United KingdomNewport E-mail

Community Discussion

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BT (British Telecom) Issues Reports Near Portishead, England

Latest outage, problems and issue reports in Portishead and nearby locations:

  • nath_ball Nathan (@nath_ball) reported from Bristol, England

    @bt_uk @NOWTVSport trying to watch liverpool, only thing streaming in the house. The resolution is so bad. I would be better off paying someone to draw me an artists impression of what is going on every ten minutes. Can you sort my speed out it has been 1mb or so the whole year

  • lilmissbinks97 JahJah Binks (@lilmissbinks97) reported from Bristol, England

    @bt_uk It’s just got back up 🙂👍🏼 but this morning it was down for about an hour and a half

  • jocra14 John Crabtree (@jocra14) reported from Clevedon, England

    @Tonysmini @OpenreachHelp @bt_uk We were supposed to have an engineer visit on the 18 Dec 2020 and that never happened. I asked BT to arrange an engineer last week and they said no need.

  • jocra14 John Crabtree (@jocra14) reported from Clevedon, England

    @Tonysmini @OpenreachHelp @bt_uk It was until last weekend but now it’s flashing. I’m told the issue is that Openreach have the wrong s/n attached to the property and Bt give them the correct one but it doesn’t get updated

  • pipa217 Karina Quinteros (@pipa217) reported from Bristol, England

    @rowen_grey @bt_uk Having the same problem

  • BigBernie4 Greg (Big Bernie) 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@BigBernie4) reported from Bristol, England

    @bt_uk our Internet, and thus our TV and streaming services, have been off for a week. Original fix date was yesterday, later amended to today. During a phone call to you 5 hours ago, I was promised a call by your "Jeopardy" team. My partner is clinically vulnerable and needs to

  • BetteJBaldwin BetteBaldwin (@BetteJBaldwin) reported from Nailsea, England

    @bt_uk Please cancel a Fault Report. No Longer Needed. Problem solved. Name: Lilly Location: Clevedon. Fault Report Ref No; VOL013-474370897232 I’m doing this for a friend who can’t get through by phone. If you need more details please ask.

  • BigBernie4 Greg (Big Bernie) 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@BigBernie4) reported from Bristol, England

    The latest in the ongoing, and frankly unbelievable saga, between myself and @bt_uk sees them keep me on hold before simply cutting me off. Weve had over a week of no Internet, unfulfilled promises of return calls, unfulfilled promises of service restoration, and an approach to

  • BetteJBaldwin BetteBaldwin (@BetteJBaldwin) reported from Nailsea, England

    @bt_uk please cancel fault report number VOL013-474370897232 for Lilly in Clevedon. Problem now solved. Doing this on behalf of the person reporting the fault. Can provide more info if needed.

  • sarahcliftonsc Sarah (@sarahcliftonsc) reported from Kingswood, England

    @bt_uk @skytv I’m looking to leave @virginmedia as they don’t want to give us a good deal after being loyal customers for 20 years. What can you offer us? Any guarantees for broadband quality? I can’t stand the moaning when the WiFi signal goes on the PS5 !Kids Working from home

  • BigBernie4 Greg (Big Bernie) 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@BigBernie4) reported from Bristol, England

    So, after a week of no Internet, unreturned calls, promises of service resumption that have come to nothing, @bt_uk 's promise to send an engineer to me today between 1pm and 6pm has, probably rather predictably, been broken. No engineer. Still no service. I'm beyond frustrated.

  • Mr_Mallett666 🏴󠁧󠁢󠁷󠁬󠁳󠁿☠ Mr Mallett ☠🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@Mr_Mallett666) reported from Newport, Wales

    @btsport sort your streaming service out 🤔

  • starr3126 Gareth Starr (@starr3126) reported from Weston-super-Mare, England

    @bt_uk I find since we've had BT Internet it's very poor. Had it installed as Sky didn't do fibre in our area. Trouble with initial installation, which was eventually fixed. WiFi drops out daily, lags when the boys play the xbox or if I'm streaming via the PlayStation. #poor

  • TeamPenster SamuEL Penster Gaming in the Multiverse (@TeamPenster) reported from Bristol, England

    @bt_uk The only options are sign in and then change account settings... ?

  • clairesharpe_ ✨ Claire Sharpe ✨ (@clairesharpe_) reported from Bristol, England

    @TalkTalk want to cancel, still in grace period. Have emailed, called, tweeted. Please cancel so @bt_uk can connect us. This is ridiculous! You’re now hijacking our line.

  • OzUrfaCardiff OzUrfa (@OzUrfaCardiff) reported from Beechwood, Wales

    @btbusinesscare hi bt have you got any idea to stop charge the shops for linerental. Because shop is closed any many other company are not changing the costumer due to covid. I have a restaurant and closed down temporarily but im still paying bt

  • ChinnyNo12 Shane Reece (@ChinnyNo12) reported from Caldicot, Wales

    Anyone else find it a bit of a disgrace how bad the @btsport picture quality is? Guessing it’s to encourage you to spend even more money on HD? #BTSport #ManUtd #EVEMUN

  • Npteggchaser Darren Little (@Npteggchaser) reported from Victoria, Wales

    @bt_uk having trouble with our home broadband. Have followed your advice on texting a number, but no reply & still the same. Also, can't access own account either, even after pin number for resetting password. Can you please assist? Is there any phone number I can ring? Thanks.

  • BetteJBaldwin BetteBaldwin (@BetteJBaldwin) reported from Nailsea, England

    @bt_uk Tweeting for my friend whose fault report for aged uncle is NO LONGER NEEDED - Name: Lilly. Location: Clevedon Report Ref No: VOL013-474370897232 Please cancel. Please respond if possible. She can’t get through on your phone line.

  • AdamLee2011 Adam Lee (@AdamLee2011) reported from Newport, Wales

    Bt sport not working on virgin media 😡 #Btsport #virginmedia

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • ianflett Ian Flett (@ianflett) reported

    @bt_uk Thanks for the quick response. I have but I personally don’t think they meet my requirements or budget. I tried calling to cancel my TV so very surprised to not get through to an advisor.

  • GennaLey Genna Ley (@GennaLey) reported

    @madmax889 @bt_uk Definitely DO NOT do it online. This is what I did and 3 different advisors lied about what I signed up to - and admitted it! All previous times were over the phone. Never, ever online!!

  • TheRealPakora Reshma✈ (@TheRealPakora) reported

    @bt_uk Hi, Do you have an update? The last I heard my order hadn't been put through and I was going to be sent a mini hub to help with the wait. I still haven't received a mini hub and my activation is now 14 days overdue! What is actually going on???

  • Annie_Munro Annie (@Annie_Munro) reported

    BT are the worst, so unhelpful!! @bt_uk @BTCare @NOWTV

  • ScottyHoops10 Scotty (@ScottyHoops10) reported

    @bt_uk @OpenreachHelp once again another disgusting shambolic service from both of yourselves.

  • GennaLey Genna Ley (@GennaLey) reported

    @bt_uk Gladly... Your service has been dire since I renewed recently. I have contacted for months continuously due to no Internet in the evening, and nothing is better. I was also lied to about receiving a new booster. Been with them years, never ever again. Awful!!

  • stevenboy30 Steve Boyde 💛 (@stevenboy30) reported

    @bt_uk Do you know if there is a mobile network issue in LA14 please?

  • emmapandaharris Emma Hedges (@emmapandaharris) reported

    @bt_uk 10/ the operative said I give feedback by telling him about the service over the phone. I wasn’t comfortable doing this, nor does it seem like a standard complaint’s procedure. So I checked Twitter and saw here that you were asking how you could help.

  • CollLarkin12 Coll Larkin (@CollLarkin12) reported

    @bt_uk @TykeSteve Hi, the PS5 offer also doesn't appear as an option for me even though I am a broadband customer, why is this? Please help

  • SamJB89 Sam (@SamJB89) reported

    @bt_uk an error on BTs behalf means I now have two accounts yet have no internet because BT have given the wrong modem number to open reach. I’ve spent 3 hours on the phone to BT and you still can’t fix it. I am paying double for no service.