BT (British Telecom)

BT (British Telecom) Outage Report in Pool, City and Borough of Leeds, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Pool, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Pool and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Pool, City and Borough of Leeds, England 04/03/2025 03:10

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (58%)

    Internet (58%)

  2. E-mail (14%)

    E-mail (14%)

  3. Wi-fi (14%)

    Wi-fi (14%)

  4. Phone (7%)

    Phone (7%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Pool, City and Borough of Leeds, England

The most recent BT (British Telecom) outage reports came from the following cities: Leeds, Bradford, Keighley, Knaresborough, Harrogate, Shipley, Ilkley and Wetherby.

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City Problem Type Report Time
United KingdomLeeds Phone
United KingdomLeeds Internet
United KingdomLeeds Internet
United KingdomLeeds Internet
United KingdomBradford Internet
United KingdomLeeds Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Pool, England

Latest outage, problems and issue reports in Pool and nearby locations:

  • olimitchell95 Oli Mitchell (@olimitchell95) reported from Leeds, England

    Pays £15 to watch Leeds... still not working, @btsport fancy sorting it out any time soon?

  • timahad1 Tim Ahad (@timahad1) reported from Bradford, England

    @btsport so everybody is in the same boat during this pandemic and everyone is helping each other apart from @btsport who can't seem to cancel a simple subscription and even pass me to debt recovery over a debt that not only do I not owe, but is completely incorrect!

  • MMatharoo Mandip Matharoo (@MMatharoo) reported from Leeds, England

    @bt_uk help.. my BT home hub 2 has started to flash purple, i require Internet for home working!! I have fibre to premises

  • AlunPalmer Alun Palmer (@AlunPalmer) reported from Bradford, England

    @bt_uk Yes, still a problem. I just can't face another two hour phone call.

  • Ant_Lock77 🅰🅽🆃 (@Ant_Lock77) reported from Leeds, England

    Unbelievably poor internet service yet again today. Making working from home extremely difficult and frustrating. @bt_uk you are robbing us blind with what we pay for this ridiculously poor service.

  • RamblingSailor Mark (@RamblingSailor) reported from Leeds, England

    @bt_uk not sure why my FTTH with 130Mbps download isn’t capable of handing a iPlayer and a Teams call?! They use 5Mbps and 1.5Mbps respectively which is 5% of the down speed allegedly I should be receiving. I was also told that FTTH wasn’t load balanced or profiled.

  • snorlaxotoole Chris O'Toole (@snorlaxotoole) reported from Leeds, England

    @bt_uk hi my broadband is due to be turned on tomorrow and my box has turned up help?

  • DavidFox42 David Fox (@DavidFox42) reported from Guiseley, England

    @bt_uk hi I have sent your several DM messages because I have a problem please can you look at this. Thanks.

  • DavidWoodhead26 David Peter Woodhead (@DavidWoodhead26) reported from Leeds, England

    @btsport Can you tell me why, every few minutes the picture freezes for a and the commentary a word when ever we are watching TV ' line' via the hub I would like to know why we are getting a worse service than Virgin at a lot higher cost

  • AlunPalmer Alun Palmer (@AlunPalmer) reported from Bradford, England

    @GaryLineker @Bundesliga_EN @btsport Laughter tracks are awful but this makes it so much better. Keep it.

  • MMatharoo Mandip Matharoo (@MMatharoo) reported from Leeds, England

    @bt_uk Have spoken to the fibre team, and they have said there is an outage in the area which sucks

  • TomIrwingolf Tom Irwin (@TomIrwingolf) reported from Boston Spa, England

    @bt_uk We chose to leave BT in July because your service does not work in our property

  • Emmab_2013 Em (@Emmab_2013) reported from Summer Bridge, England

    @bt_uk im working from home and you wont stay connected for moew than 5 mins to my internet! Is there an issue in the area

  • MMatharoo Mandip Matharoo (@MMatharoo) reported from Leeds, England

    @netflix @NetflixUK I have a fast 300mbs connection and Fibre to premises connection with @bt_uk and paying for the ultraHD but the quality is not great, it's very blocky, like 480-720 being played on a 4k UHD TV. Please help!

  • Ant_Lock77 🅰🅽🆃 (@Ant_Lock77) reported from Leeds, England

    @bt_uk After 5 years of the same terrible service and numerous complaints I doubt very much that you will be able to look into it very far, our entire street suffers the same abysmal service. I will dm you though so you you can play lip service.

  • JuckaBardo Julian Brown (@JuckaBardo) reported from Bingley, England

    @bt_uk Any problems with internet or signal in BD16 area at present? Our NOW TV service has been saying it's offline a lot (eventually works) & laptop struggled today too.

  • PeterThody Peter Thody (@PeterThody) reported from Leeds, England

    @bt_uk I got a message to say an engineer would get to it by Sept 3 latest. Nothing as yet though, still no service.

  • MMatharoo Mandip Matharoo (@MMatharoo) reported from Leeds, England

    @bt_uk I was also supposed to have a free upgrade to the Halo service. But the BT app doesn't let me register.

  • boujielou Sam Fray (@boujielou) reported from Leeds, England

    @bt_uk I ordered a new broadband connection before lockdown in March. Outside works completed, do you have a date to restart indoor connections. WFH with poor internet need the upgrade.

  • charlieros1e Charlsella Bielsenberg 💛💙 (@charlieros1e) reported from Leeds, England

    @BobbyChampion @bt_uk You try sitting on hold for 20 mins just for a lazy imbecile to hang up on you!

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Mike_3266 Mike Sinclair (@Mike_3266) reported

    @bt_uk Hi, I logged a complaint with you last Thursday and was told that you would contact me after 2 days. It's now been over a week! This simply isn't good enough, please can you have someone call me ASAP

  • Healthsafetyhse Health Safety Security (@Healthsafetyhse) reported

    @StevieMcGarry85 @btsportfootball @btsport Hopefully they let the fans back would be a nice we jaunt down Manchester. I think they like us.

  • redsoxbrit64 Redsoxbrit (@redsoxbrit64) reported

    @bt_uk The problem isn’t you seeing what i have or haven’t got,the problem is the fact that your annual price hike raised my bill from £59 to £75 pm,thats almost a 25% rise in one go

  • clloyd3003 Chanin Lloyd (@clloyd3003) reported

    @bt_uk No tomorrow. I've already called the helpline and they've added it onto the job details for us and onto the complaint.

  • Baggiepr Phil Bagge (@Baggiepr) reported

    @bt_uk No it is still disconnected. It has two bars to show it can see the ee network and my ee phone shows 3/4 bars next to it. Main light goes white in centre and bars stay blue

  • clloyd3003 Chanin Lloyd (@clloyd3003) reported

    @bt_uk No problem. Just have to wait for them to reconnect us!

  • AWlodarczyk1 Aleksandra (@AWlodarczyk1) reported

    @bt_uk you need to give your 'customer service' people a proper training as they are not able to provide answers and keep transferring around to different departments and eventually hang up!

  • BorlandDunk dad bods matter (@BorlandDunk) reported

    @StevieMcGarry85 @btsportfootball @btsport He’s is hes bloody terrible

  • ClaireWheelan Claire Wheelan (@ClaireWheelan) reported

    @bt_uk Please help! Incredibly slow internet for days now and the number on your website (0800 800 150) is ringing out.

  • printshowadam adam every (@printshowadam) reported

    @bt_uk @BTGroup words fail me, no care, no compassion. Just keep taking the money. Can anyone at bt connect a phoneline???????...