BT (British Telecom) Outage Report in Pool, City and Borough of Leeds, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Pool, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Pool and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (64%)
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Wi-fi (15%)
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Phone (7%)
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Total Blackout (6%)
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E-mail (6%)
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TV (2%)
Live Outage Map Near Pool, City and Borough of Leeds, England
The most recent BT (British Telecom) outage reports came from the following cities: Leeds, Bradford, Keighley, Knaresborough, Wetherby, Ilkley, Harrogate and Shipley.
| City | Problem Type | Report Time |
|---|---|---|
 Leeds |
Internet | |
| Leeds |
Internet | |
| Leeds |
Internet | |
| Leeds |
Internet | |
| Leeds |
Internet | |
| Bradford |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Pool, England
Latest outage, problems and issue reports in Pool and nearby locations:
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Mark
(@RamblingSailor) reported
from
Leeds, England
@bt_uk not sure why my FTTH with 130Mbps download isn’t capable of handing a iPlayer and a Teams call?! They use 5Mbps and 1.5Mbps respectively which is 5% of the down speed allegedly I should be receiving. I was also told that FTTH wasn’t load balanced or profiled.
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Tom Irwin
(@TomIrwingolf) reported
from
Boston Spa, England
@bt_uk We tried those things, they didn’t work and we have now have been charged for the entirety of a contract that we never agreed to renew
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🅰🅽🆃
(@Ant_Lock77) reported
from
Leeds, England
@bt_uk After 5 years of the same terrible service and numerous complaints I doubt very much that you will be able to look into it very far, our entire street suffers the same abysmal service. I will dm you though so you you can play lip service.
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Chris O'Toole
(@snorlaxotoole) reported
from
Leeds, England
@bt_uk hi my broadband is due to be turned on tomorrow and my box has turned up help?
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Tom Irwin
(@TomIrwingolf) reported
from
Boston Spa, England
@bt_uk You persuaded us to try various things to fix it with the promise we would incur no charges if we ultimately still left
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Charlsella Bielsenberg 💛💙
(@charlieros1e) reported
from
Leeds, England
@BobbyChampion @bt_uk You try sitting on hold for 20 mins just for a lazy imbecile to hang up on you!
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Tom Irwin
(@TomIrwingolf) reported
from
Boston Spa, England
@bt_uk We chose to leave BT in July because your service does not work in our property
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Craig🥇🏆
(@CraigLUFC77) reported
from
Leeds, England
Does anyone else just shout "oh **** off" everytime the commentary team says we're sorry for any bad language you might have heard.. #SkySports #btsport #PremierLeague
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Mandip Matharoo
(@MMatharoo) reported
from
Leeds, England
@bt_uk help.. my BT home hub 2 has started to flash purple, i require Internet for home working!! I have fibre to premises
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🅰🅽🆃
(@Ant_Lock77) reported
from
Leeds, England
Unbelievably poor internet service yet again today. Making working from home extremely difficult and frustrating. @bt_uk you are robbing us blind with what we pay for this ridiculously poor service.
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Julian Brown
(@JuckaBardo) reported
from
Bingley, England
@NeillShenton @btsport A lot of the co-commenators seem to be either pretty bad or annoying don't they? I think it was a shame (for us) that Gavin Peacock, once of Newcastle & Chelsea fame, chose a career as a Christian Missionary over football punditry. We lost a good un there. That pesky God fella..
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Dean Carroll
(@dcarroll100) reported
from
Leeds, England
@bt_uk terrible service - moved from @SkyUK to get improved connection and you have again failed to connect me to broadband! We need to work from home and are now being told you can only come out in January! @SkyUK will you have us back?!
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Peter Thody
(@PeterThody) reported
from
Leeds, England
@bt_uk I got a message to say an engineer would get to it by Sept 3 latest. Nothing as yet though, still no service.
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David Peter Woodhead
(@DavidWoodhead26) reported
from
Leeds, England
@btsport Can you tell me why, every few minutes the picture freezes for a and the commentary a word when ever we are watching TV ' line' via the hub I would like to know why we are getting a worse service than Virgin at a lot higher cost
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Oli Mitchell
(@olimitchell95) reported
from
Leeds, England
Pays £15 to watch Leeds... still not working, @btsport fancy sorting it out any time soon?
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Julian Brown
(@JuckaBardo) reported
from
Bingley, England
@bt_uk Any problems with internet or signal in BD16 area at present? Our NOW TV service has been saying it's offline a lot (eventually works) & laptop struggled today too.
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Vanessa BURNS
(@nessalovesshoes) reported
from
Menston, England
@bt_uk 47 mins on the phone and no one able to sort out a YMV102 error code. Please help
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T
(@alfiedoody7) reported
from
Barwick in Elmet and Scholes, England
@bt_uk useless customer service, phone line dead 8 days ago, twice been promised an engineer would resolve it and twice it didn’t happen, online chat telling us the engineer is working on the fault at the exchange whilst I’m sat looking at the box void of said engineer!!!
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Mandip Matharoo
(@MMatharoo) reported
from
Leeds, England
@bt_uk Have spoken to the fibre team, and they have said there is an outage in the area which sucks
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Mandip Matharoo
(@MMatharoo) reported
from
Leeds, England
@bt_uk I was also supposed to have a free upgrade to the Halo service. But the BT app doesn't let me register.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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This and That (backup account😁)
(@Thisand06739075) reported
@bt_uk My 89 year old aunt's phone line hasn't been working for 11 days. Every time it's reported she's told it will be repaired the next day. It's now been reported 6 times and is still not working. She needs the phone for emergencies.
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Stephanie Appleton
(@stefappl) reported
@bt_uk it also means I won’t be able to call you if there is an issue with my broadband as no broadband equals me not being able to make a call from my mobile
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andy firth
(@theblueone66) reported
@bt_uk Nearly 2 Years on fibre, approx. 25 Engineer visits, slow connections and constant drop outs and @WeAreOpenreach still cant sort the problem out, what a joke.
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Janice Matthews
(@ulhasin) reported
@bt_uk Thank you BT, fixed my problem in less than 15mins....👍👍👍
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Chris Eley
(@ChrisEley11) reported
@bt_uk outage since Sunday afternoon. Still showing as a fault, yet your estimated fix time is 00:04 on Monday. That’s over 33 hours ago. No updates, no contact, no fix. What is going on?
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Gordon Watson
(@GordonW88378333) reported
@bt_uk So I tweeted you yesterday about an ongoing fibre issue I have as I was getting no joy from your call handlers to be told by your Twitter staff that I’d get a call from someone yesterday, even that didn’t happen !! I am properly amazed at your customer service !!
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lucy beacock
(@lucybeacock) reported
Broadband down since Friday @bt_uk and apparently not going to be fixed until tomorrow, will I be getting reimbursed for the downtime?? And how am I supposed to #WFH ?
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Moodles & Boodles 💎
(@kdey) reported
@bt_uk Waa quoted £60 as needed 2 aerials,but you waived this fee,unfortunately you cant install them for 2 weeks but wanted her to pay for the contract starting 28th june,even though the aerials are not in place,so she had to cancel entire contract unfortunately.
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marcus pip
(@msp_mr_) reported
@bt_uk Well over 2 weeks without Internet or phone and 7 missed repair deadlines... seems someone has broken the Internet
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Del livingstone
(@Del_Livingstone) reported
@bt_uk internet outages in Clydebank g81 ? Any idea of what the issue is 🤔