BT (British Telecom)

BT (British Telecom) Outage Report in Pool, City and Borough of Leeds, England

No problems detected

If you are having issues, please submit a report below.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Pool, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Pool and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Pool, City and Borough of Leeds, England 02/11/2026 21:25

At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (6%)

    Phone (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Pool, City and Borough of Leeds, England

The most recent BT (British Telecom) outage reports came from the following cities: Leeds, Harrogate, Shipley, Bradford, Knaresborough, Otley and Pudsey.

Loading map, please wait...
City Problem Type Report Time
United KingdomLeeds E-mail
United KingdomHarrogate E-mail
United KingdomLeeds E-mail
United KingdomShipley TV
United KingdomBradford Total Blackout
United KingdomBradford E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Pool, England

Latest outage, problems and issue reports in Pool and nearby locations:

  • markroper23 Mark Roper (@markroper23) reported from Drighlington, England

    My @bt_uk broadband has been down for a week, fifth outage in twelve months. Halo 900 package, unbreakable WiFi the website says - not true. Hybrid Connect doesn’t, no urgency to resolve anything. We’re being let down hugely.

  • richardmparr Richard Parr (@richardmparr) reported from Leeds, England

    @bt_uk It’s a complicated order so needed Customer service to speak to sales (I think) hence on hold a number of times - had order fibre installation which engineer said was not really possible at the house, so want to revert to copper line already here - just need it switches back on!

  • Ken_DeMange Adam J (@Ken_DeMange) reported from Leeds, England

    @leedeetee @btsport It’s like Joe Cole had never seen a game before getting caught up the latest Euros and now he’s just regurgitating things he overhead in the King’s Head.

  • RobertS66021134 Leeds United memorabilia collector (@RobertS66021134) reported from Garforth, England

    @Hells4Heroes @bt_uk I’m with BT Helen.. & my Wifi was terrible at the time, they sent me out a new up to date router & boosters for free.. they can test the speed remotely for your Mum. I have worked in telecoms previously & they’re the best provider.

  • Mikefp_ Mike (@Mikefp_) reported from Otley, England

    How ******** can these clowns not know that wasn’t a goal when a literal referee has explained it so well my 2 year old could understand it? #UCLfinal #btsport

  • jimbobdrew144 Jim Drew (@jimbobdrew144) reported from Harrogate, England

    @bt_uk my bt baby monitor has just stopped working and charging altogether!! Had it a year!? Help!? Can I do anything!? #bthelp

  • alfiedoody7 T (@alfiedoody7) reported from Barwick in Elmet and Scholes, England

    @bt_uk useless customer service, phone line dead 8 days ago, twice been promised an engineer would resolve it and twice it didn’t happen, online chat telling us the engineer is working on the fault at the exchange whilst I’m sat looking at the box void of said engineer!!!

  • DuncanQuinton1 Duncan Quinton (@DuncanQuinton1) reported from Ilkley, England

    @btsport @btsportfootball @SkySportsPL It seems now is the time to contact the 6 English clubs involved and drive down the price of their contracts due to the apparent brand damage to your ‘product’ The sponsors will follow and the well needed levelling will be upon us👌

  • JuckaBardo Julian Brown (@JuckaBardo) reported from Bingley, England

    @NeillShenton @btsport A lot of the co-commenators seem to be either pretty bad or annoying don't they? I think it was a shame (for us) that Gavin Peacock, once of Newcastle & Chelsea fame, chose a career as a Christian Missionary over football punditry. We lost a good un there. That pesky God fella..

  • richardmparr Richard Parr (@richardmparr) reported from Leeds, England

    @bt_uk I’ve twice been on with BT customer service trying to get order to reinstate a line sorted - helpful staff both times - but each time call cut off when on hold before order finalised - once after call of 50 mins 🤯 then have to start from scratch again with new staff 😩

  • nessalovesshoes Vanessa BURNS (@nessalovesshoes) reported from Menston, England

    @bt_uk 47 mins on the phone and no one able to sort out a YMV102 error code. Please help

  • markyp66 Mark Pritchard (@markyp66) reported from Gildersome, England

    .@bt_uk you wait for an hour for someone to answer your call, then they say they can’t help and cut you off, need to get another provider who can do what they sell you

  • LeighNicholson Big Leigh Nicholson (@LeighNicholson) reported from Garforth, England

    Get @SkyUK #skyglass they said … it’s brilliant they said. Yeah, until there’s an internet outage and you can’t use or access a single thing on your TV. My advice, don’t bother with it. Had nothing but problems. Room for a little one @bt_uk ? 😡

  • dickiewood The Custardonian (@dickiewood) reported from Bradford, England

    @btsport Cancel Culture stinks. You can go bollox.

  • richardmparr Richard Parr (@richardmparr) reported from Wetherby, England

    @bt_uk I reached out for help with getting broadband up in our new rental home via the loyalty team last Friday - spent 2 hours on the phone doing it. It’s just been ‘automatically cancelled’ by BT - and I’ve had to register again for a new account. 🤬🤯 Unbelievable

  • footsiestomp Nigel Futter (@footsiestomp) reported from Bradford, England

    @bt_uk how can I query my inflated billing when the only way is sitting listening to a machine in excess of 40 minutes? Appalling....provide another interactive and more effective service please 🙏

  • T_J_PetSupplies Tyler-James Ltd (@T_J_PetSupplies) reported from Ilkley, England

    @vmbusiness are nothing short of useless. No broadband since Friday and no explanation. It’s a frequent issue with this company. Looking for alternative reliable business broadband & phone supply. @bt_uk , can you help?

  • mike_leckenby Lord Mike Of The Tsetse Flies💙💙 (@mike_leckenby) reported from Leeds, England

    @CockertonMark @bt_uk Crap… & rip off… full stop

  • prysds Richard Gear (@prysds) reported from Leeds, England

    Punditry on @btsport is the worst

  • sarahjagger76 Sarah Jagger (@sarahjagger76) reported from Bradford, England

    @bt_uk It didn’t give me a department to call. I finally got through after an hour of waiting and the problem has been resolved. I’d also called on Tuesday evening and in total had been waiting well over 2 hours. All for a password reset!

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • whiphaven June Jonigk (@whiphaven) reported

    @bt_uk what is going on? Promised a deal on chat. Requested copy of chat transcript, it never arrived. Deal confirmation more expensive, and nothing like the deal promised. Rang customer services, chat not available for 24 hours. #fraud #happenedbefore #loyaltyinsignificant 😡

  • paulsiddle paul siddle (@paulsiddle) reported

    Howay @premierleague @btsport delay the ko today seeing loads of fans who spent a lot of money travelling down that won’t get into London till after ko do the right things hope every has a safe journey #nufc #premiership

  • LouKF93 LF (@LouKF93) reported

    Martin Keown and Joe Cole is the worst combo for pundits wow. Both are so clueless it’s emberassing #ARSNEW #BTSport

  • Randall100 Chris Randall (@Randall100) reported

    @MichaelBensonn @btsport @BTSportBoxing absolute garbage. You’d have done something about it during the presser. You love it, it’s sold more units. You’re hypocrites…

  • _WinterDog Long Trinh (@_WinterDog) reported

    @bt_uk I'll be honest i think that is ridiclouss that i have to wait until Wednesday to get this sorted. I have had the same issues for the past 4 days now. I've had someone come today as well and still have issues. I pay so much for this service, also been a long term customer with you

  • FX_247 Problem slayer (@FX_247) reported

    @MichaelBensonn @btsport @Tyson_Fury the Furys are an embarrassment to the sport. However I'm more frustrated at Wilder and the others for not putting this bum away many years ago. Boxing is struggling, he's never been a champion. Tyson Lewis holyfield all these guys would have eaten him.

  • yvonneg48306753 Yvonne Graham (@yvonneg48306753) reported

    @bt_uk Hi I have managed to get it reported via text service just wanting someone to switch the dongle on please.

  • haveablowtinman Peter Morris (@haveablowtinman) reported

    Day 4 of @btsport @Plusnet issues. Any updates? Any workarounds or compensation plans? Spoke to BT tech support and told it's a known major issue escalated to highest level but customer service teams still seem unaware.

  • AdzWhitcombe Adam (@AdzWhitcombe) reported

    @bt_uk got the FTTP sorted. It’s working well but probably even better in the 10 days. I think Sky booster was interfering with the stability. Does that sound right? Thinking about tv now. Sky doesn’t seem to stay connected to BT.

  • mov3_over lil_mz (@mov3_over) reported

    @bt_uk what’s your customer service number for BT Shop? I think there is a problem with an order placed