BT (British Telecom)

BT (British Telecom) Outage Report in Pool, City and Borough of Leeds, England

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Pool, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Pool and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Pool, City and Borough of Leeds, England 11/21/2024 20:35

November 21: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 07:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Phone (8%)

    Phone (8%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (6%)

    E-mail (6%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Pool, City and Borough of Leeds, England

The most recent BT (British Telecom) outage reports came from the following cities: Leeds, Knaresborough, Bradford, Otley, Keighley, Harrogate, Shipley, Wetherby and Ilkley.

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City Problem Type Report Time
United KingdomLeeds Internet
United KingdomLeeds Internet
United KingdomLeeds Internet
United KingdomLeeds Internet
United KingdomKnaresborough Phone
United KingdomLeeds Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Pool, England

Latest outage, problems and issue reports in Pool and nearby locations:

  • MMatharoo Mandip Matharoo (@MMatharoo) reported from Leeds, England

    @bt_uk Have spoken to the fibre team, and they have said there is an outage in the area which sucks

  • olimitchell95 Oli Mitchell (@olimitchell95) reported from Leeds, England

    Pays £15 to watch Leeds... still not working, @btsport fancy sorting it out any time soon?

  • DuncanQuinton1 Duncan Quinton (@DuncanQuinton1) reported from Ilkley, England

    @btsport @btsportfootball @SkySportsPL It seems now is the time to contact the 6 English clubs involved and drive down the price of their contracts due to the apparent brand damage to your ‘product’ The sponsors will follow and the well needed levelling will be upon us👌

  • TomIrwingolf Tom Irwin (@TomIrwingolf) reported from Boston Spa, England

    @bt_uk We chose to leave BT in July because your service does not work in our property

  • RamblingSailor Mark (@RamblingSailor) reported from Leeds, England

    @bt_uk not sure why my FTTH with 130Mbps download isn’t capable of handing a iPlayer and a Teams call?! They use 5Mbps and 1.5Mbps respectively which is 5% of the down speed allegedly I should be receiving. I was also told that FTTH wasn’t load balanced or profiled.

  • markyp66 Mark Pritchard (@markyp66) reported from Gildersome, England

    .@bt_uk you wait for an hour for someone to answer your call, then they say they can’t help and cut you off, need to get another provider who can do what they sell you

  • alfiedoody7 T (@alfiedoody7) reported from Barwick in Elmet and Scholes, England

    @bt_uk useless customer service, phone line dead 8 days ago, twice been promised an engineer would resolve it and twice it didn’t happen, online chat telling us the engineer is working on the fault at the exchange whilst I’m sat looking at the box void of said engineer!!!

  • prysds Richard Gear (@prysds) reported from Leeds, England

    Punditry on @btsport is the worst

  • TomIrwingolf Tom Irwin (@TomIrwingolf) reported from Boston Spa, England

    @bt_uk You persuaded us to try various things to fix it with the promise we would incur no charges if we ultimately still left

  • CraigLUFC77 Craig🥇🏆 (@CraigLUFC77) reported from Leeds, England

    Does anyone else just shout "oh **** off" everytime the commentary team says we're sorry for any bad language you might have heard.. #SkySports #btsport #PremierLeague

  • MMatharoo Mandip Matharoo (@MMatharoo) reported from Leeds, England

    @bt_uk help.. my BT home hub 2 has started to flash purple, i require Internet for home working!! I have fibre to premises

  • TomIrwingolf Tom Irwin (@TomIrwingolf) reported from Boston Spa, England

    @bt_uk We tried those things, they didn’t work and we have now have been charged for the entirety of a contract that we never agreed to renew

  • JuckaBardo Julian Brown (@JuckaBardo) reported from Bingley, England

    @bt_uk Any problems with internet or signal in BD16 area at present? Our NOW TV service has been saying it's offline a lot (eventually works) & laptop struggled today too.

  • JuckaBardo Julian Brown (@JuckaBardo) reported from Bingley, England

    @NeillShenton @btsport A lot of the co-commenators seem to be either pretty bad or annoying don't they? I think it was a shame (for us) that Gavin Peacock, once of Newcastle & Chelsea fame, chose a career as a Christian Missionary over football punditry. We lost a good un there. That pesky God fella..

  • snorlaxotoole Chris O'Toole (@snorlaxotoole) reported from Leeds, England

    @bt_uk hi my broadband is due to be turned on tomorrow and my box has turned up help?

  • nessalovesshoes Vanessa BURNS (@nessalovesshoes) reported from Menston, England

    @bt_uk 47 mins on the phone and no one able to sort out a YMV102 error code. Please help

  • T_J_PetSupplies Tyler-James Ltd (@T_J_PetSupplies) reported from Ilkley, England

    @vmbusiness are nothing short of useless. No broadband since Friday and no explanation. It’s a frequent issue with this company. Looking for alternative reliable business broadband & phone supply. @bt_uk , can you help?

  • richardmparr Richard Parr (@richardmparr) reported from Leeds, England

    @bt_uk I’ve twice been on with BT customer service trying to get order to reinstate a line sorted - helpful staff both times - but each time call cut off when on hold before order finalised - once after call of 50 mins 🤯 then have to start from scratch again with new staff 😩

  • MMatharoo Mandip Matharoo (@MMatharoo) reported from Leeds, England

    @bt_uk I was also supposed to have a free upgrade to the Halo service. But the BT app doesn't let me register.

  • dcarroll100 Dean Carroll (@dcarroll100) reported from Leeds, England

    @bt_uk terrible service - moved from @SkyUK to get improved connection and you have again failed to connect me to broadband! We need to work from home and are now being told you can only come out in January! @SkyUK will you have us back?!

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • GawpStaffs Gary Austin Wildlife Photography (@GawpStaffs) reported

    @bt_uk @EE Bt have replied any chance you can help on this one pls?

  • Dylanfahy97 Dylan (@Dylanfahy97) reported

    @bt_uk Apparently they have been to the outside of my property but the issue still hasn’t been fixed, no access to the internet at all for over a week.

  • MartineMavi Mavi Lopez-Martine🇪🇸🇪🇸🇪🇸🇪🇺🇪🇺🇬🇧 (@MartineMavi) reported

    @btsport app not working

  • GawpStaffs Gary Austin Wildlife Photography (@GawpStaffs) reported

    @EE @bt_uk Just had my mobile nunber moved from bt to ee, when i call my wife my old number comes up, if i text her it shows a new number which i assume is assigned to the new sim. Please help. Thanks

  • simonrobertson7 Simon Robertson (@simonrobertson7) reported

    @BritishTelecom All @btsport & @NOWSport channels not working since yesterday. BT box reset numerous times and factory reset also done. All ‘terrestrial’ channels working fine. Is there a known issue?

  • Mark86855492 Mark (@Mark86855492) reported

    @btbusinesscare surprise surprise our business to the premises broadband has a fault and again no one thinks to contact us. So poor @EE do you provide fibre broad band as @btbusinesscare are not great

  • drfootleg Dr Footleg - Roboteer (@drfootleg) reported

    Well @bt_uk, your sales cold call today destroyed all the goodwill I had from 12 years as a customer. Said they called to offer me a lower cost package. Told me (I asked 3x) the price included all services (we listed them all) I have from you. Put me on a more expensive package.

  • ryanteck @Ryan@ryanteck.xyz (@ryanteck) reported

    @drfootleg @bt_uk I don't trust any cold calls, you should also be within cooling down period if it actually was BT?

  • PikaSaz Saz The Crumb (@PikaSaz) reported

    @bt_uk Hey bt the issue appears to be with the hub itself and we've been sent a temporary minni hub

  • Ranty_pants Heteronormative its M or F (@Ranty_pants) reported

    @bt_uk Hi having problems connecting to Turkish mobile, from Uk land line, mobile to mobile seems fine. You were investigating this problem but your contact and his email are now bouncing back ????