BT (British Telecom)

BT (British Telecom) Outage Report in Pool, City and Borough of Leeds, England

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Pool, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Pool and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Pool, City and Borough of Leeds, England 10/30/2025 07:50

October 30: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 10:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Pool, City and Borough of Leeds, England

The most recent BT (British Telecom) outage reports came from the following cities: Leeds, Bradford, Knaresborough and Harrogate.

Loading map, please wait...
City Problem Type Report Time
United KingdomLeeds Internet
United KingdomBradford Internet
United KingdomLeeds Total Blackout
United KingdomKnaresborough Internet
United KingdomKnaresborough Internet
United KingdomLeeds Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Pool, England

Latest outage, problems and issue reports in Pool and nearby locations:

  • dcarroll100 Dean Carroll (@dcarroll100) reported from Leeds, England

    @bt_uk terrible service - moved from @SkyUK to get improved connection and you have again failed to connect me to broadband! We need to work from home and are now being told you can only come out in January! @SkyUK will you have us back?!

  • snorlaxotoole Chris O'Toole (@snorlaxotoole) reported from Leeds, England

    @bt_uk hi my broadband is due to be turned on tomorrow and my box has turned up help?

  • nessalovesshoes Vanessa BURNS (@nessalovesshoes) reported from Menston, England

    @bt_uk 47 mins on the phone and no one able to sort out a YMV102 error code. Please help

  • DuncanQuinton1 Duncan Quinton (@DuncanQuinton1) reported from Ilkley, England

    @btsport @btsportfootball @SkySportsPL It seems now is the time to contact the 6 English clubs involved and drive down the price of their contracts due to the apparent brand damage to your ‘product’ The sponsors will follow and the well needed levelling will be upon us👌

  • CraigLUFC77 Craig🥇🏆 (@CraigLUFC77) reported from Leeds, England

    Does anyone else just shout "oh **** off" everytime the commentary team says we're sorry for any bad language you might have heard.. #SkySports #btsport #PremierLeague

  • T_J_PetSupplies Tyler-James Ltd (@T_J_PetSupplies) reported from Ilkley, England

    @vmbusiness are nothing short of useless. No broadband since Friday and no explanation. It’s a frequent issue with this company. Looking for alternative reliable business broadband & phone supply. @bt_uk , can you help?

  • TomIrwingolf Tom Irwin (@TomIrwingolf) reported from Boston Spa, England

    @bt_uk We tried those things, they didn’t work and we have now have been charged for the entirety of a contract that we never agreed to renew

  • MMatharoo Mandip Matharoo (@MMatharoo) reported from Leeds, England

    @bt_uk I was also supposed to have a free upgrade to the Halo service. But the BT app doesn't let me register.

  • markyp66 Mark Pritchard (@markyp66) reported from Gildersome, England

    .@bt_uk you wait for an hour for someone to answer your call, then they say they can’t help and cut you off, need to get another provider who can do what they sell you

  • richardmparr Richard Parr (@richardmparr) reported from Leeds, England

    @bt_uk I’ve twice been on with BT customer service trying to get order to reinstate a line sorted - helpful staff both times - but each time call cut off when on hold before order finalised - once after call of 50 mins 🤯 then have to start from scratch again with new staff 😩

  • RamblingSailor Mark (@RamblingSailor) reported from Leeds, England

    @bt_uk not sure why my FTTH with 130Mbps download isn’t capable of handing a iPlayer and a Teams call?! They use 5Mbps and 1.5Mbps respectively which is 5% of the down speed allegedly I should be receiving. I was also told that FTTH wasn’t load balanced or profiled.

  • JuckaBardo Julian Brown (@JuckaBardo) reported from Bingley, England

    @NeillShenton @btsport A lot of the co-commenators seem to be either pretty bad or annoying don't they? I think it was a shame (for us) that Gavin Peacock, once of Newcastle & Chelsea fame, chose a career as a Christian Missionary over football punditry. We lost a good un there. That pesky God fella..

  • TomIrwingolf Tom Irwin (@TomIrwingolf) reported from Boston Spa, England

    @bt_uk You persuaded us to try various things to fix it with the promise we would incur no charges if we ultimately still left

  • olimitchell95 Oli Mitchell (@olimitchell95) reported from Leeds, England

    Pays £15 to watch Leeds... still not working, @btsport fancy sorting it out any time soon?

  • alfiedoody7 T (@alfiedoody7) reported from Barwick in Elmet and Scholes, England

    @bt_uk useless customer service, phone line dead 8 days ago, twice been promised an engineer would resolve it and twice it didn’t happen, online chat telling us the engineer is working on the fault at the exchange whilst I’m sat looking at the box void of said engineer!!!

  • MMatharoo Mandip Matharoo (@MMatharoo) reported from Leeds, England

    @bt_uk Have spoken to the fibre team, and they have said there is an outage in the area which sucks

  • JuckaBardo Julian Brown (@JuckaBardo) reported from Bingley, England

    @bt_uk Any problems with internet or signal in BD16 area at present? Our NOW TV service has been saying it's offline a lot (eventually works) & laptop struggled today too.

  • TomIrwingolf Tom Irwin (@TomIrwingolf) reported from Boston Spa, England

    @bt_uk We chose to leave BT in July because your service does not work in our property

  • MMatharoo Mandip Matharoo (@MMatharoo) reported from Leeds, England

    @bt_uk help.. my BT home hub 2 has started to flash purple, i require Internet for home working!! I have fibre to premises

  • prysds Richard Gear (@prysds) reported from Leeds, England

    Punditry on @btsport is the worst

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • AndrewGarland3 AndyG YNWA (@AndrewGarland3) reported

    @bt_uk Eventually spoke to Gabrielle, extremely helpful, and she advised her manager will be placing a new order, again, today. Hopefully the order goes through and the issue raised over this will be resolved. Thanks

  • PaddysMadx Paddys (@PaddysMadx) reported

    @bt_uk sort out S80 S81 out no phone signal half speed internet

  • Timbo3003 Tim (@Timbo3003) reported

    @btsport @btsport @btsportfootball How strange I still haven’t had the courtesy of a reply to previous tweet as to why the picture quality is so awful on bt1 bt2 bt3. Pay more reduce quality!!!

  • ramdenee Ashley (@ramdenee) reported

    Just can't listen to Jermaine Jena's talk **** for 90 mins @btsport

  • Timbo3003 Tim (@Timbo3003) reported

    @btsport @btsportfootball How strange I still haven’t had the courtesy of a reply to previous tweet as to why the picture quality is so awful on bt1 bt2 bt3. Pay more reduce quality!!!

  • Stxngfx Stxng (@Stxngfx) reported

    @mearzyy @bt_uk crazy yu got scammed for 4 months by britich telecom hahaha u should firm it for being such an idiot, just switch off u ****

  • Beachcomber281 Moira Rance (@Beachcomber281) reported

    @btsport Very frustrating that when you record the rugby the end of the match is cut off. This seems to happen every match. Very poor.

  • BlahBlahBlah__9 SORRY FOR YOUR LOSS MICHAEL FAGAN 🍀⚫⚪☮︎#NoToNATO (@BlahBlahBlah__9) reported

    These two are the two worst commentators ever, Two proper gobshites #btsport particularly that ******** Jenas

  • omlette1983 Mikey (@omlette1983) reported

    @BTCare can anyone help it keeps saying technical error when trying too place an order phone the number been on hold for over an hour

  • ChrisLa74965218 Chris Lane (@ChrisLa74965218) reported

    @bt_uk possibly the worst broadband provider ever. Had service installed for one week and worked for 10% of the time. Now have no service at all but because I have logged a fault that's acceptable.