BT (British Telecom) Outage Report in Pool, City and Borough of Leeds, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Pool, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Pool and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (64%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Pool, City and Borough of Leeds, England
The most recent BT (British Telecom) outage reports came from the following cities: Leeds, Bradford, Knaresborough and Harrogate.
| City | Problem Type | Report Time |
|---|---|---|
 Leeds |
Internet | |
| Bradford |
Internet | |
| Leeds |
Total Blackout | |
| Knaresborough |
Internet | |
| Knaresborough |
Internet | |
| Leeds |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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BT (British Telecom) Issues Reports Near Pool, England
Latest outage, problems and issue reports in Pool and nearby locations:
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Mark
(@RamblingSailor) reported
from
Leeds, England
@bt_uk not sure why my FTTH with 130Mbps download isn’t capable of handing a iPlayer and a Teams call?! They use 5Mbps and 1.5Mbps respectively which is 5% of the down speed allegedly I should be receiving. I was also told that FTTH wasn’t load balanced or profiled.
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Richard Gear
(@prysds) reported
from
Leeds, England
Punditry on @btsport is the worst
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T
(@alfiedoody7) reported
from
Barwick in Elmet and Scholes, England
@bt_uk useless customer service, phone line dead 8 days ago, twice been promised an engineer would resolve it and twice it didn’t happen, online chat telling us the engineer is working on the fault at the exchange whilst I’m sat looking at the box void of said engineer!!!
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Craig🥇🏆
(@CraigLUFC77) reported
from
Leeds, England
Does anyone else just shout "oh **** off" everytime the commentary team says we're sorry for any bad language you might have heard.. #SkySports #btsport #PremierLeague
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Tom Irwin
(@TomIrwingolf) reported
from
Boston Spa, England
@bt_uk We chose to leave BT in July because your service does not work in our property
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Jim Drew
(@jimbobdrew144) reported
from
Harrogate, England
@bt_uk my bt baby monitor has just stopped working and charging altogether!! Had it a year!? Help!? Can I do anything!? #bthelp
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Adam J
(@Ken_DeMange) reported
from
Leeds, England
@leedeetee @btsport It’s like Joe Cole had never seen a game before getting caught up the latest Euros and now he’s just regurgitating things he overhead in the King’s Head.
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Dean Carroll
(@dcarroll100) reported
from
Leeds, England
@bt_uk terrible service - moved from @SkyUK to get improved connection and you have again failed to connect me to broadband! We need to work from home and are now being told you can only come out in January! @SkyUK will you have us back?!
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Tyler-James Ltd
(@T_J_PetSupplies) reported
from
Ilkley, England
@vmbusiness are nothing short of useless. No broadband since Friday and no explanation. It’s a frequent issue with this company. Looking for alternative reliable business broadband & phone supply. @bt_uk , can you help?
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Mark Pritchard
(@markyp66) reported
from
Gildersome, England
.@bt_uk you wait for an hour for someone to answer your call, then they say they can’t help and cut you off, need to get another provider who can do what they sell you
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Richard Parr
(@richardmparr) reported
from
Leeds, England
@bt_uk I’ve twice been on with BT customer service trying to get order to reinstate a line sorted - helpful staff both times - but each time call cut off when on hold before order finalised - once after call of 50 mins 🤯 then have to start from scratch again with new staff 😩
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Richard Parr
(@richardmparr) reported
from
Wetherby, England
@bt_uk I reached out for help with getting broadband up in our new rental home via the loyalty team last Friday - spent 2 hours on the phone doing it. It’s just been ‘automatically cancelled’ by BT - and I’ve had to register again for a new account. 🤬🤯 Unbelievable
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Tom Irwin
(@TomIrwingolf) reported
from
Boston Spa, England
@bt_uk You persuaded us to try various things to fix it with the promise we would incur no charges if we ultimately still left
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Tom Irwin
(@TomIrwingolf) reported
from
Boston Spa, England
@bt_uk We tried those things, they didn’t work and we have now have been charged for the entirety of a contract that we never agreed to renew
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Richard Parr
(@richardmparr) reported
from
Leeds, England
@bt_uk It’s a complicated order so needed Customer service to speak to sales (I think) hence on hold a number of times - had order fibre installation which engineer said was not really possible at the house, so want to revert to copper line already here - just need it switches back on!
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Julian Brown
(@JuckaBardo) reported
from
Bingley, England
@bt_uk Any problems with internet or signal in BD16 area at present? Our NOW TV service has been saying it's offline a lot (eventually works) & laptop struggled today too.
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Duncan Quinton
(@DuncanQuinton1) reported
from
Ilkley, England
@btsport @btsportfootball @SkySportsPL It seems now is the time to contact the 6 English clubs involved and drive down the price of their contracts due to the apparent brand damage to your ‘product’ The sponsors will follow and the well needed levelling will be upon us👌
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Julian Brown
(@JuckaBardo) reported
from
Bingley, England
@NeillShenton @btsport A lot of the co-commenators seem to be either pretty bad or annoying don't they? I think it was a shame (for us) that Gavin Peacock, once of Newcastle & Chelsea fame, chose a career as a Christian Missionary over football punditry. We lost a good un there. That pesky God fella..
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Oli Mitchell
(@olimitchell95) reported
from
Leeds, England
Pays £15 to watch Leeds... still not working, @btsport fancy sorting it out any time soon?
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Vanessa BURNS
(@nessalovesshoes) reported
from
Menston, England
@bt_uk 47 mins on the phone and no one able to sort out a YMV102 error code. Please help
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Martin Stokes
(@stokesinskeggy) reported
@dsorbs @bt_uk They put a new socket in and it improved for a couple of months and has gone rubbish again customer service were no help
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Robby Oliver
(@RobbyOliver) reported
@bt_uk Just **** right off.
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Hornet Ade
(@adrianmark67) reported
@bt_uk I recontracted my bt broadband in January 2020 and asked to retain my unlimited calls, I had no contract sent and you turned off my paper bills, as I trusted BT and we don't use the landline much I only became aware of the issue this month as I had a stroke in December 20
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Jem
(@coachjemjem) reported
BT manager: “Hello I understand we fixed the fault on your line and…” Me: “ermm no actually still not working “ BT manager: “I can see from the notes yes there is a fault” 🤡🤡🤡 Me:”Ok and?” LINE GOES DEAD No call back, no explanation, nada.@bt_uk #broadband
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Natalie Wright🌸🙂🌸
(@natsrambles) reported
@bt_uk Yes, I have and it says there is an outage, that bizarrely starts at 5.30pm, that's in the future! Why so long to address the issue? Home internet is paramount these days, and mine is essential for my job.
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Robo Bot
(@robobotbotbot) reported
@bt_uk And the fix estimate just moves out about 12 hours every 8 hours.
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Jess
(@jessss_braderr) reported
@bt_uk Engineers found faults every time, fixed for a few days then more issues.. no one seems to care about the fact that I’m paying over £100 for a service I can’t use. But you’d like to take nearly £900 off me for leaving.
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Martin Stokes
(@stokesinskeggy) reported
from
Boston, England
So @bt_uk want me to connect my Ethernet cable to my devices to get faster broadband bearing in mind they guaranteed us over 60Meg when we signed up to business we are down to 20meg and drops out every now and they want to charge us for WiFi extenders 😡
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Hornet Ade
(@adrianmark67) reported
@bt_uk and in hospital for 3 months, then very slowly started to think clearer and come to terms with it , I have only just been able to understand my finances and saw some recent bills of over£300, I rang customer care to try and understand why younchsrged me £1500 for calls.
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Jay Macfarlane
(@Jay__Macfarlane) reported
@bt_uk Since that storm last night I have had 0.2mbps down from 40mbps, and my ping is constantly at more than 600ms. Any news on why? Has there been damage to something?