BT (British Telecom)

BT (British Telecom) Outage Report in Pool, City and Borough of Leeds, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Pool, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Pool and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Pool, City and Borough of Leeds, England 10/30/2025 11:30

October 30: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 10:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Pool, City and Borough of Leeds, England

The most recent BT (British Telecom) outage reports came from the following cities: Leeds, Bradford, Knaresborough and Harrogate.

Loading map, please wait...
City Problem Type Report Time
United KingdomLeeds Internet
United KingdomBradford Internet
United KingdomLeeds Total Blackout
United KingdomKnaresborough Internet
United KingdomKnaresborough Internet
United KingdomLeeds Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Pool, England

Latest outage, problems and issue reports in Pool and nearby locations:

  • simonhall1974 Simon Hall (@simonhall1974) reported from Kippax, England

    @bt_uk in #Kippax your mobile service has to be the worst on the planet get it sorted

  • TagCraigy Craig (@TagCraigy) reported from Leeds, England

    @virginmedia your price increases are just ridiculous - it’s gone up by 1/3 since I started. @SkyUK @TalkTalk @Plusnet @bt_uk @VodafoneUK anyone offer something better as virgin have never offered anything to keep business.

  • ChrisWatt4 Chris Watt (@ChrisWatt4) reported from Harrogate, England

    @bt_uk When digging up roads, sort your traffic management! Yr hopeless temp traffic lights at Pool in Wharfdale, Yorks today turned a 5 min drive into a 45 min crawl making me late for my best friend's funeral where I was supposed to read. Never using BT services again! #angry

  • Personaliceltd Personal Ice Ltd (@Personaliceltd) reported from Keighley, England

    @btbusinesscare We don’t expect to pay the initial charge it 8 days lack of use. Plus a complaint and compensation claim will go in soon for loss of business, thanks Jo

  • paulgfromhg Paul Garton (@paulgfromhg) reported from Harrogate, England

    @BTCare yet another complete mess caused by BT. Utterly incompetent. Surly, unhelpful staff. Letting down a vulnerable elderly customer. You are a disgrace.

  • kennykoalabear #Toddy’s friend Kenny and Sheila (@kennykoalabear) reported from Leeds, England

    @Charlot_bopp Please @bt_uk give us a new home hub. The WiFi has cut out 20 times in the last 2 hours! Grrrrr!

  • Personaliceltd Personal Ice Ltd (@Personaliceltd) reported from Keighley, England

    @btbusinesscare I am still without service after six days of switching to the new cloud phone service, reported every day and still cannot receive calls on 01535608347 . BT does not care you sold me this and I am losing business . Help

  • Brail1889 Mark Brailsford (@Brail1889) reported from Leeds, England

    @MJTheaker @btsportfootball @btsport @btsportscore Awful 🙈

  • DrChris_Walker Chris Walker (@DrChris_Walker) reported from Bardsey, England

    @bt_uk appalling #CustomerService a fault on our line - no #phone or #broadband & they can’t send engineer to investigate until at least Friday 16th. Wow you should be totally ashamed of your #shoddy service. I wish I could change.

  • Mac1Don Don Mackenzie (@Mac1Don) reported from Harrogate, England

    In which case @Harrogatebc Environmental Protection may act to secure removal or repair of the hazard. It would help if @bt_uk identify alleged current owner.

  • Personaliceltd Personal Ice Ltd (@Personaliceltd) reported from Keighley, England

    @bt_uk very poor after care my business six days with no incoming calls no one cares new cloud phone useless #btletdown #btuseless

  • Plunder_Prods Plundering Products (@Plunder_Prods) reported from Leeds, England

    Yo... @bt_uk your broadband sucks.

  • John16455622 John (@John16455622) reported from Leeds, England

    @snowangelmrsp @bt_uk @sky Ehrn you need their customer services they actually answer phone and are brilliant

  • simonhall1974 Simon Hall (@simonhall1974) reported from Kippax, England

    @bt_uk why is your WiFi service in Kippax so rubbish. We’re paying for a ‘service’ that is horrendous

  • Andywebster Andywebster (@Andywebster) reported from Pool, England

    @bt_uk Speaking to them again now “service fault”

  • TraceyP68 Tracey Parry🦋GBarmy (@TraceyP68) reported from Denholme, England

    @bt_uk you have the worst customer service ever - spent over 5 hours on hold over the last 2 days trying to sort out an issue with email that is your fault - being on hold and then having agents putting the phone down on me - you need to sort yourselves out - not happy

  • danmahon60 Dan ⚫️⚫️⚫️ (@danmahon60) reported from Bradford, England

    @bt_uk whats going on today loading everything seems so slow but the speed is there.

  • paulgfromhg Paul Garton (@paulgfromhg) reported from Harrogate, England

    Hello @bt_uk I've been waiting all day for a call back from you regarding a complaint. Am now told this has been re-scheduled (without asking me). Wasted a full day on this. Seriously fed up. Sort it out.

  • Jimmy81doog James (@Jimmy81doog) reported from Gildersome, England

    @tomhj123 @bt_uk I have been told the same this with regards to it being outside of the period but to give them their due they have now started digging deeper for me. Hopefully both of our issues will be resolved quickly.

  • Jessmeyer88 Jess Meyer (@Jessmeyer88) reported from Leeds, England

    @bt_uk is there issues in Ls9 with WiFi

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Cagle_Eson CaglΞ⧫ (@Cagle_Eson) reported

    @mikeincov @bt_uk The problem is all providers use the same network which is operated by Openreach. If Fibre wasn’t available with BT it won’t be available with another provider. But I’m interested to know...did the new provider give you faster speeds and if so who was it so I can switch please?

  • MrJDashwood The Dashwood Studios (@MrJDashwood) reported

    @bt_uk day7 (+10months) with no internet. fibre to the prem installed for previous occupant, but no one could turn it on, 10+ engineers & countless on the phone. last engineer found fault in 45min, but no where near the 900 mbps I am contracted for & now down again #btuk #btfibre

  • WesParker23 Wes Parker (@WesParker23) reported

    @bt_uk Spoken to them numerous times. They informed me that if an engineer comes out and agrees that the connection is poor then the contract will be cancelled. Engineer came out, reported to the loyalty team that the issue can’t be rectified yet still haven’t cancelled contract.

  • chomntaille Chomntaille (@chomntaille) reported

    @bt_uk @JohnBurkhill Probably slow as on a copper line and no booster at local exch box to push up speed.....

  • Deru_DAA Deru Anding (@Deru_DAA) reported

    @bt_uk You see people BT asking me. Asking me to reveal my address, account detail here for the masses to see so that they can see the problem with my bt broadband.

  • syncr0 Syncr0 (@syncr0) reported

    @MavisKernow @bt_uk You open a complaint with BT. Open Reach have missed 2 appointments. I was on the phone to BT to arrange another appointment and they opened the claim. I didn’t even know there was a process. Took a week for cheque to arrive. To be honest I’d rather have an engineer turn up.

  • artypetal Siany (@artypetal) reported

    @bt_uk You broad is terrible and down since Monday on my area

  • smudgeit123 sophie hawes (@smudgeit123) reported

    @bt_uk this worked there was a problem in the area and was back on within 4 hours, thank you

  • Cagle_Eson CaglΞ⧫ (@Cagle_Eson) reported

    @bt_uk Not a single positive comment on here! My Broadband speed is awful, regularly have to wait to buffer things on Netflix, pages on Facebook or YouTube won’t load. Whenever I check the speed it’s below my guaranteed minimum and when I complain they just tell me the line has no fault

  • BrightBark1 BrightBark Dog Photography (@BrightBark1) reported

    @bt_uk a van has crashed into the pole that holds our phone lines and has torn the cables down so we have no phones or internet. LE679RJ