BT (British Telecom) Outage Report in Pool, City and Borough of Leeds, England
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Pool, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Pool and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 01: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 12:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Pool, City and Borough of Leeds, England
The most recent BT (British Telecom) outage reports came from the following cities: Bradford, Pudsey, Leeds, Harrogate and Knaresborough.
| City | Problem Type | Report Time |
|---|---|---|
 Bradford |
Total Blackout | |
| Bradford |
Internet | |
| Bradford |
Internet | |
| Bradford |
Total Blackout | |
| Pudsey |
Phone | |
| Bradford |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Pool, England
Latest outage, problems and issue reports in Pool and nearby locations:
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Mark
(@RamblingSailor) reported
from
Leeds, England
@bt_uk not sure why my FTTH with 130Mbps download isn’t capable of handing a iPlayer and a Teams call?! They use 5Mbps and 1.5Mbps respectively which is 5% of the down speed allegedly I should be receiving. I was also told that FTTH wasn’t load balanced or profiled.
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Dean Carroll
(@dcarroll100) reported
from
Leeds, England
@bt_uk terrible service - moved from @SkyUK to get improved connection and you have again failed to connect me to broadband! We need to work from home and are now being told you can only come out in January! @SkyUK will you have us back?!
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Richard Parr
(@richardmparr) reported
from
Wetherby, England
@bt_uk I reached out for help with getting broadband up in our new rental home via the loyalty team last Friday - spent 2 hours on the phone doing it. It’s just been ‘automatically cancelled’ by BT - and I’ve had to register again for a new account. 🤬🤯 Unbelievable
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Tom Irwin
(@TomIrwingolf) reported
from
Boston Spa, England
@bt_uk You persuaded us to try various things to fix it with the promise we would incur no charges if we ultimately still left
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The Custardonian
(@dickiewood) reported
from
Bradford, England
@btsport Cancel Culture stinks. You can go bollox.
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Vanessa BURNS
(@nessalovesshoes) reported
from
Menston, England
@bt_uk 47 mins on the phone and no one able to sort out a YMV102 error code. Please help
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T
(@alfiedoody7) reported
from
Barwick in Elmet and Scholes, England
@bt_uk useless customer service, phone line dead 8 days ago, twice been promised an engineer would resolve it and twice it didn’t happen, online chat telling us the engineer is working on the fault at the exchange whilst I’m sat looking at the box void of said engineer!!!
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Tom Irwin
(@TomIrwingolf) reported
from
Boston Spa, England
@bt_uk We tried those things, they didn’t work and we have now have been charged for the entirety of a contract that we never agreed to renew
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Mark Pritchard
(@markyp66) reported
from
Gildersome, England
.@bt_uk you wait for an hour for someone to answer your call, then they say they can’t help and cut you off, need to get another provider who can do what they sell you
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Adam J
(@Ken_DeMange) reported
from
Leeds, England
@leedeetee @btsport It’s like Joe Cole had never seen a game before getting caught up the latest Euros and now he’s just regurgitating things he overhead in the King’s Head.
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Tom Irwin
(@TomIrwingolf) reported
from
Boston Spa, England
@bt_uk We chose to leave BT in July because your service does not work in our property
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Craig🥇🏆
(@CraigLUFC77) reported
from
Leeds, England
Does anyone else just shout "oh **** off" everytime the commentary team says we're sorry for any bad language you might have heard.. #SkySports #btsport #PremierLeague
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Richard Parr
(@richardmparr) reported
from
Leeds, England
@bt_uk I’ve twice been on with BT customer service trying to get order to reinstate a line sorted - helpful staff both times - but each time call cut off when on hold before order finalised - once after call of 50 mins 🤯 then have to start from scratch again with new staff 😩
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Tyler-James Ltd
(@T_J_PetSupplies) reported
from
Ilkley, England
@vmbusiness are nothing short of useless. No broadband since Friday and no explanation. It’s a frequent issue with this company. Looking for alternative reliable business broadband & phone supply. @bt_uk , can you help?
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Jim Drew
(@jimbobdrew144) reported
from
Harrogate, England
@bt_uk my bt baby monitor has just stopped working and charging altogether!! Had it a year!? Help!? Can I do anything!? #bthelp
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Julian Brown
(@JuckaBardo) reported
from
Bingley, England
@bt_uk Any problems with internet or signal in BD16 area at present? Our NOW TV service has been saying it's offline a lot (eventually works) & laptop struggled today too.
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Richard Parr
(@richardmparr) reported
from
Leeds, England
@bt_uk It’s a complicated order so needed Customer service to speak to sales (I think) hence on hold a number of times - had order fibre installation which engineer said was not really possible at the house, so want to revert to copper line already here - just need it switches back on!
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Duncan Quinton
(@DuncanQuinton1) reported
from
Ilkley, England
@btsport @btsportfootball @SkySportsPL It seems now is the time to contact the 6 English clubs involved and drive down the price of their contracts due to the apparent brand damage to your ‘product’ The sponsors will follow and the well needed levelling will be upon us👌
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Richard Gear
(@prysds) reported
from
Leeds, England
Punditry on @btsport is the worst
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Julian Brown
(@JuckaBardo) reported
from
Bingley, England
@NeillShenton @btsport A lot of the co-commenators seem to be either pretty bad or annoying don't they? I think it was a shame (for us) that Gavin Peacock, once of Newcastle & Chelsea fame, chose a career as a Christian Missionary over football punditry. We lost a good un there. That pesky God fella..
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Ciro
(@figlioderoma) reported
Been a customer for around 8 years with @bt_uk and waning to upgrade my WiFi/Get some kind of deal and the website is telling me Im not eligible, bit of a downer 👎 what can you do to help/offer @bt_uk ?
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Pippa Tuke
(@pemt01) reported
@bt_uk Hi - I am not aware of any issues in my area. How do I check? Only had BT Halo since 16th Dec. Have been a loyal BT customer for many years and now wish I hadn’t upgraded to complete WiFi. Not impressed at all.
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julie smith
(@juliesm75049629) reported
@bt_uk Yes she does have a mobile phone, but that’s no reason not to escalate ! Since she became a BT customer, the standard of service, accessibility of service has been horrendous.
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Gusty Lancaster
(@lancaster1951) reported
@bt_uk Hello issues at CO6 4PD. No connection until tomorrow night??
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wullie mclaughlin
(@wulliemclaughl1) reported
premier leage games on the past 2 days and none of it on the telly, why ******** im paying for this shite @SkySports @btsport
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Tigershout
(@Tigershout2) reported
@bt_uk Never received ANY of this information. You were also delayed sending us a disc by two months. Your technician also never advised we would be charged. Disgusting customer service.
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Teresa Bull🐈 🐮
(@teribull72) reported
@bt_uk you promised my elderly mum a free mini hub on the 19th December and it still hasn't arrived. HELP! She hasn't had any broadband since the 18th. Engineer booked for the 3rd Jan for a new hub which we had to sign up for... we are not impressed right now!
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WaspInABottle
(@pendolinodriver) reported
@bt_uk why is it ever few weeks i report my speed has dropped and then you fix it? Do you hope you can get away with providing the correct speed just for a day ?
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Mike Mansin
(@MansinMike) reported
@bt_uk My resolution is to switch from BT to Virgin as I can get much faster speeds for half the price.
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WaspInABottle
(@pendolinodriver) reported
@bt_uk i will explain. i pay for 30 meg and get it for a few days. then like now it goes crap. i complain you fix and we continue like that