BT (British Telecom) Outage Report in Pool, City and Borough of Leeds, England
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Pool, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Pool and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 22: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 05:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (63%)
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Wi-fi (15%)
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Phone (9%)
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E-mail (6%)
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Total Blackout (6%)
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TV (2%)
Live Outage Map Near Pool, City and Borough of Leeds, England
The most recent BT (British Telecom) outage reports came from the following cities: Leeds, Harrogate, Bradford, Pudsey, Knaresborough, Keighley, Shipley, Wetherby, Bingley and Otley.
| City | Problem Type | Report Time |
|---|---|---|
 Leeds |
Internet | |
| Harrogate |
Wi-fi | |
| Leeds |
Internet | |
| Bradford |
Total Blackout | |
| Bradford |
Internet | |
| Leeds |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Pool, England
Latest outage, problems and issue reports in Pool and nearby locations:
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David Fox
(@DavidFox42) reported
from
Guiseley, England
@bt_uk hi I have sent your several DM messages because I have a problem please can you look at this. Thanks.
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Andywebster
(@Andywebster) reported
from
Pool, England
@bt_uk Speaking to them again now “service fault”
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James
(@Jimmy81doog) reported
from
Gildersome, England
@tomhj123 @bt_uk I have been told the same this with regards to it being outside of the period but to give them their due they have now started digging deeper for me. Hopefully both of our issues will be resolved quickly.
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Dan ⚫️⚫️⚫️
(@danmahon60) reported
from
Bradford, England
@bt_uk whats going on today loading everything seems so slow but the speed is there.
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John
(@John16455622) reported
from
Leeds, England
@snowangelmrsp @bt_uk @sky Ehrn you need their customer services they actually answer phone and are brilliant
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Rick Stead
(@rickstead) reported
from
Leeds, England
@CuriousCrowArt @bt_uk Absolute pisstakers, Sky Sports easily allow you to pause your subscription during all this and STILL give full access to all the channels. BT Sport do nothing of the sort, still charge full price and make it impossible to cancel. You need to take a long, hard look at yourselves.
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🅰🅽🆃
(@Ant_Lock77) reported
from
Leeds, England
@bt_uk After 5 years of the same terrible service and numerous complaints I doubt very much that you will be able to look into it very far, our entire street suffers the same abysmal service. I will dm you though so you you can play lip service.
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Plundering Products
(@Plunder_Prods) reported
from
Leeds, England
Yo... @bt_uk your broadband sucks.
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Bantam Pete
(@BantamPete) reported
from
Wibsey, England
Somebody in the @btsport hierarchy needs to follow @Sky’s customer focused example of pausing customer subscriptions whilst there is no live sport to show! Expect a mass exodus inc me at the end of contracts unless you can show some compassion in these tough times! Sky ✅ BT ❌
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Alun Palmer
(@AlunPalmer) reported
from
Bradford, England
@bt_uk Yes, still a problem. I just can't face another two hour phone call.
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Sam Fray
(@boujielou) reported
from
Leeds, England
@bt_uk I ordered a new broadband connection before lockdown in March. Outside works completed, do you have a date to restart indoor connections. WFH with poor internet need the upgrade.
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Tim Ahad
(@timahad1) reported
from
Bradford, England
@btsport so everybody is in the same boat during this pandemic and everyone is helping each other apart from @btsport who can't seem to cancel a simple subscription and even pass me to debt recovery over a debt that not only do I not owe, but is completely incorrect!
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🅰🅽🆃
(@Ant_Lock77) reported
from
Leeds, England
Unbelievably poor internet service yet again today. Making working from home extremely difficult and frustrating. @bt_uk you are robbing us blind with what we pay for this ridiculously poor service.
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Jess Meyer
(@Jessmeyer88) reported
from
Leeds, England
@bt_uk is there issues in Ls9 with WiFi
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Mandip Matharoo
(@MMatharoo) reported
from
Leeds, England
@netflix @NetflixUK I have a fast 300mbs connection and Fibre to premises connection with @bt_uk and paying for the ultraHD but the quality is not great, it's very blocky, like 480-720 being played on a 4k UHD TV. Please help!
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Don Mackenzie
(@Mac1Don) reported
from
Harrogate, England
In which case @Harrogatebc Environmental Protection may act to secure removal or repair of the hazard. It would help if @bt_uk identify alleged current owner.
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Charlsella Bielsenberg 💛💙
(@charlieros1e) reported
from
Leeds, England
@BobbyChampion @bt_uk You try sitting on hold for 20 mins just for a lazy imbecile to hang up on you!
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Alun Palmer
(@AlunPalmer) reported
from
Bradford, England
@GaryLineker @Bundesliga_EN @btsport Laughter tracks are awful but this makes it so much better. Keep it.
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Em
(@Emmab_2013) reported
from
Summer Bridge, England
@bt_uk im working from home and you wont stay connected for moew than 5 mins to my internet! Is there an issue in the area
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Jonathan
(@jon1289) reported
from
Ilkley, England
@snaylor66 @dcfcofficial @EmiratesFACup @ManUtd @btsport Never going to be on a Saturday. All the 5th round games are midweek. Can’t remember why now tho
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Mark jarman
(@Jarmanmark79) reported
@btcare hi, if its not too much trouble can we please have some internet, i know its far too greedy of me to expect some internet even tho i pay a rediculous amount for it but a little bit this week would be nice as so far we have had next to **** all
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James Turner
(@jamestestarossa) reported
@bt_uk Not a freeview issue. Picture is currently doing it and the Home menu is not viewable due to the distortion so unable to check signal strength. Plugged aerial in direct to TV and absolutely fine.
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BadAssSmith30
(@badasssmith30) reported
@btsport sort out your technical problems
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DontFearThe-4
(@fpl_4) reported
@Ofcom @bt_uk ..is increasing by the day for our gran and the Family, and we have been told it would be fixed only for it to be delayed and still no response to our request for a temporary fix for our Gran. Please help we don’t know where else to turn
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DontFearThe-4
(@fpl_4) reported
@Ofcom our 96yr Old Gran has been without a Phone line for a month, The phone line connects her emergency lifeline to the Family as she lives alone. We have had no response from @bt_uk for our request for Welfare case for 3 days despite a promise of 4hour response, the distress..
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Axe Raver
(@axeravu) reported
@bt_uk My sister has reconnected but have been completely stumped by deals offered through the chat. I've encouraged her to negotiate better deal as her current is really expensive, I pay less for similar service with you guys. Was told better deals was only available through phone.
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TurtleHead
(@BodyTaskforce) reported
@bt_uk 4 days no internet after Openreach stripped out my copper and attempted to run fibre into a broken duct! Where is my engineer, why am I living on 4g cards! GB26816757
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DontFearThe-4
(@fpl_4) reported
@WhichUK @bt_uk ..is increasing by the day for our gran and the Family, and we have been told it would be fixed only for it to be delayed and still no response to our request for a temporary fix for our Gran. Please help we don’t know where else to turn
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Mike Cloudsdale
(@MikeCloudsdale) reported
@EE @MarcAllera Shame none of your efforts made any difference to my signal strength/speed, therefore there is still no point in switching to a @bt_uk hybrid connection.
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Ben
(@owlsfan83) reported
@bt_uk Seems to be working fine now. My neighbours had the same problem. Seemedbto come back up after an hour. Thanks.