BT (British Telecom) outages and service status in Pool, England
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Full Outage Map
- BT (British Telecom) generated 1 outage signal in the last 24 hours around Pool, including 1 direct report.
- The most common problems reported in this area mention Internet, Total Blackout, and Wi-fi.
- The most recent signal from this area was received Jul 25, 8:40 AM GMT+1.
- Internet (43%)
- Total Blackout (43%)
- Wi-fi (14%)
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Pool, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Pool, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Pool, England
The most recent BT (British Telecom) outage reports came from the following cities: Leeds, Bradford, and Otley.
| City | Problem Type | Report Time |
|---|---|---|
 Leeds
|
Wi-fi | 22 hours ago |
|
Bradford
|
Total Blackout | 4 days ago |
|
Leeds
|
Internet | 14 days ago |
|
Otley
|
Total Blackout | 16 days ago |
|
Otley
|
Internet | 19 days ago |
|
Leeds
|
Internet | 19 days ago |
Nearby cities with recent reports
Community Discussion
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BT (British Telecom) Issues Reports Near Pool, England
Latest outage, problems and issue reports in Pool and nearby locations:
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Paul Garton (@paulgfromhg) reported from Harrogate, EnglandHello @bt_uk I've been waiting all day for a call back from you regarding a complaint. Am now told this has been re-scheduled (without asking me). Wasted a full day on this. Seriously fed up. Sort it out.
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Chris Watt (@ChrisWatt4) reported from Harrogate, England@bt_uk When digging up roads, sort your traffic management! Yr hopeless temp traffic lights at Pool in Wharfdale, Yorks today turned a 5 min drive into a 45 min crawl making me late for my best friend's funeral where I was supposed to read. Never using BT services again! #angry
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Mandip Matharoo (@MMatharoo) reported from Leeds, England@netflix @NetflixUK I have a fast 300mbs connection and Fibre to premises connection with @bt_uk and paying for the ultraHD but the quality is not great, it's very blocky, like 480-720 being played on a 4k UHD TV. Please help!
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David Peter Woodhead (@DavidWoodhead26) reported from Leeds, England@btsport Can you tell me why, every few minutes the picture freezes for a and the commentary a word when ever we are watching TV ' line' via the hub I would like to know why we are getting a worse service than Virgin at a lot higher cost
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Mandip Matharoo (@MMatharoo) reported from Leeds, England@bt_uk I was also supposed to have a free upgrade to the Halo service. But the BT app doesn't let me register.
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Jim Drew (@jimbobdrew144) reported from Harrogate, England@bt_uk my bt baby monitor has just stopped working and charging altogether!! Had it a year!? Help!? Can I do anything!? #bthelp
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Mark (@RamblingSailor) reported from Leeds, England@bt_uk not sure why my FTTH with 130Mbps download isn’t capable of handing a iPlayer and a Teams call?! They use 5Mbps and 1.5Mbps respectively which is 5% of the down speed allegedly I should be receiving. I was also told that FTTH wasn’t load balanced or profiled.
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Scott Eaglen (@ScottEaglen) reported from Leeds, England@Andymcguire4 @btsport I reckon the LB was told to hang off tbh
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Tim Ahad (@timahad1) reported from Bradford, England@btsport so everybody is in the same boat during this pandemic and everyone is helping each other apart from @btsport who can't seem to cancel a simple subscription and even pass me to debt recovery over a debt that not only do I not owe, but is completely incorrect!
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Tom Irwin (@TomIrwingolf) reported from Boston Spa, England@bt_uk We chose to leave BT in July because your service does not work in our property
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Leeds United memorabilia collector (@RobertS66021134) reported from Garforth, England@Hells4Heroes @bt_uk I’m with BT Helen.. & my Wifi was terrible at the time, they sent me out a new up to date router & boosters for free.. they can test the speed remotely for your Mum. I have worked in telecoms previously & they’re the best provider.
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Paul Garton (@paulgfromhg) reported from Harrogate, England@BTCare yet another complete mess caused by BT. Utterly incompetent. Surly, unhelpful staff. Letting down a vulnerable elderly customer. You are a disgrace.
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The Custardonian (@dickiewood) reported from Bradford, England@btsport Cancel Culture stinks. You can go bollox.
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claire hainsworth (@claire_h_83) reported from Bradford, EnglandIf #btsport really wanted to show the champions league final free why not show it on tv. This stream is shockingly bad!
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The Flappit (@theflappitpub) reported from Keighley, England@BTBusiness @BTCare you are an absolute joke 2 weeks ago rang to get the extortionate rate on my business contract changed after several **** ups I’m still waiting! last week someone was ringing me back, yesterday I was being sent a complaint form and someone would ring me! 😡
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Em (@Emmab_2013) reported from Summer Bridge, England@bt_uk im working from home and you wont stay connected for moew than 5 mins to my internet! Is there an issue in the area
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Oli Mitchell (@olimitchell95) reported from Leeds, EnglandPays £15 to watch Leeds... still not working, @btsport fancy sorting it out any time soon?
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Bantam Pete (@BantamPete) reported from Wibsey, EnglandSomebody in the @btsport hierarchy needs to follow @Sky’s customer focused example of pausing customer subscriptions whilst there is no live sport to show! Expect a mass exodus inc me at the end of contracts unless you can show some compassion in these tough times! Sky ✅ BT ❌
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Richard Parr (@richardmparr) reported from Wetherby, England@bt_uk I reached out for help with getting broadband up in our new rental home via the loyalty team last Friday - spent 2 hours on the phone doing it. It’s just been ‘automatically cancelled’ by BT - and I’ve had to register again for a new account. 🤬🤯 Unbelievable
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Richard Parr (@richardmparr) reported from Leeds, England@bt_uk I’ve twice been on with BT customer service trying to get order to reinstate a line sorted - helpful staff both times - but each time call cut off when on hold before order finalised - once after call of 50 mins 🤯 then have to start from scratch again with new staff 😩
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Bilal Ahmed (@Bilalahmadjj) reported@bt_uk Took Vikram 1 hour on a Web Chat for disconnection ..... Web Chat is supposed to work quicker.... Very poor service! I am very happy to leave BT Broadband.. I first ordered disconnection on 29th May but BT has no record of it. Anyway .. I am still not done yet the dude is still doing something in the background.. 1 hour!!!!! 🤯🤯🤯🤯Still no confirmation.. @BTGroup
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Justine Clement (@JustClembo) reported@bt_uk you made my 84yr old parents wait 2wks for an engineer to install WiFi & when he came he told them he couldn’t help & they needed super fast broadband & left. Over the phone you then said ‘there’s none in your area, what a mess we’ve made’ & now it’s another 2wks to wait.
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Jacki (@SportyOsteo) reported@bt_uk can you please update me as to when the phone lines will be back up and running in SS177BW No 149 has my elderly relative without a phone line and no communication for over 12 days. She has a help line that obviously works off your system. Many thanks. Jacki
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Mini67!x (@jellywellys99) reported@bt_uk I have tried to do it on my account even downloaded the app but nowhere to do it it just sends you round and round in circles I am a new customer today this isn't looking good so far
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Alan Swanson (@Haggisguy) reported@bt_uk The first 3 I cannot do because I cannot log into my account online, you don't take international checks, I don't live in the UK so pay machine doesn't work. And your customer service team want to authenticate the account with me, using a uk mobile.
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nicolas mcmillan (@herbie963) reported@bt_uk I did that last Monday. 5 days of a complaint and still nothing . Everything seems sub contacted and nobody takes ownership.
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Steve Lees (@measlewolf) reported@bt_uk my mum is a vulnerable customer and had a new connection on the 1st July and it’s never worked. An engineer was due on the 8th, 14th and today I’ve now been told it’s the 15th and she isn’t able to make it. Every-time I call I have to repeat the same tale. Help.
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noone@nowhere (@nooneatnowhere) reported@bt_uk If it's not installed at the 3rd attempt we are going to the ombudsman. BT and Openreach cannot communicate with each other and neither can tell the customer what is happening...or worse, what is NOT happening!
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Leigh Jamieson (@jaimo19) reported@bt_uk It’s a waste time nothing gets sorted just keep getting past to so many departments and the issue never gets resolved.He has had over 50 phones since start June.
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Tom Tolkien (@tomtolkien) reported@bt_uk you’ve emailed me three times now over the past three months with a digital voice activation date, and each time it never happened. Your chat help times out after 20 minutes and your call centre doesn’t pick up. Do you have an email address or postal address so I can contact you?