BT (British Telecom)

BT (British Telecom) Outage Report in Pool, City and Borough of Leeds, England

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Pool, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Pool and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Pool, City and Borough of Leeds, England 11/20/2025 20:20

November 20: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 08:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Pool, City and Borough of Leeds, England

The most recent BT (British Telecom) outage reports came from the following cities: Bradford, Leeds, Knaresborough and Harrogate.

Loading map, please wait...
City Problem Type Report Time
United KingdomBradford E-mail
United KingdomLeeds Internet
United KingdomBradford Internet
United KingdomLeeds E-mail
United KingdomLeeds Wi-fi
United KingdomBradford Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Pool, England

Latest outage, problems and issue reports in Pool and nearby locations:

  • Personaliceltd Personal Ice Ltd (@Personaliceltd) reported from Keighley, England

    @btbusinesscare We don’t expect to pay the initial charge it 8 days lack of use. Plus a complaint and compensation claim will go in soon for loss of business, thanks Jo

  • Brail1889 Mark Brailsford (@Brail1889) reported from Leeds, England

    @MJTheaker @btsportfootball @btsport @btsportscore Awful 🙈

  • DrChris_Walker Chris Walker (@DrChris_Walker) reported from Bardsey, England

    @bt_uk appalling #CustomerService a fault on our line - no #phone or #broadband & they can’t send engineer to investigate until at least Friday 16th. Wow you should be totally ashamed of your #shoddy service. I wish I could change.

  • TagCraigy Craig (@TagCraigy) reported from Leeds, England

    @virginmedia your price increases are just ridiculous - it’s gone up by 1/3 since I started. @SkyUK @TalkTalk @Plusnet @bt_uk @VodafoneUK anyone offer something better as virgin have never offered anything to keep business.

  • simonhall1974 Simon Hall (@simonhall1974) reported from Kippax, England

    @bt_uk why is your WiFi service in Kippax so rubbish. We’re paying for a ‘service’ that is horrendous

  • timrifts Tim Cullen (@timrifts) reported from Leeds, England

    Glen Hoddle proving that even in a digital age, broken records are still to be found... #btsport #ChampionsLeague2019

  • chopmunky paolo (@chopmunky) reported from Ouzlewell Green, England

    @btsportfootball @ChampionsLeague @btsport @btsportscore That is so shit

  • elpowereo Tom Power (@elpowereo) reported from Knaresborough, England

    The commentary in BTsport is pretty bloody terrible....it needs an comical alternative to make it more interesting

  • BIG_D_M_ Dave (@BIG_D_M_) reported from Bradford, England

    @markclay01 @Elliott1982 @ufc @btsport **** knows mate! Pissed me off that with ufc, was looking forward to watching that live! Wankers

  • paulgfromhg Paul Garton (@paulgfromhg) reported from Harrogate, England

    @BTCare absolutely seething. You have completely let down my elderly mother by failing to do as you promisedSpent the last 2 Saturdays trying to deal with your appalling customer services. An exercise in futility and frustration. Failing in your duty of care to customers.

  • theflappitpub The Flappit (@theflappitpub) reported from Keighley, England

    @BTBusiness @BTCare you are an absolute joke 2 weeks ago rang to get the extortionate rate on my business contract changed after several **** ups I’m still waiting! last week someone was ringing me back, yesterday I was being sent a complaint form and someone would ring me! 😡

  • ScottEaglen Scott Eaglen (@ScottEaglen) reported from Leeds, England

    @Andymcguire4 @btsport I reckon the LB was told to hang off tbh

  • paulgfromhg Paul Garton (@paulgfromhg) reported from Harrogate, England

    @BTCare yet another complete mess caused by BT. Utterly incompetent. Surly, unhelpful staff. Letting down a vulnerable elderly customer. You are a disgrace.

  • TraceyP68 Tracey Parry🦋GBarmy (@TraceyP68) reported from Denholme, England

    @bt_uk you have the worst customer service ever - spent over 5 hours on hold over the last 2 days trying to sort out an issue with email that is your fault - being on hold and then having agents putting the phone down on me - you need to sort yourselves out - not happy

  • Personaliceltd Personal Ice Ltd (@Personaliceltd) reported from Keighley, England

    @bt_uk very poor after care my business six days with no incoming calls no one cares new cloud phone useless #btletdown #btuseless

  • paulgfromhg Paul Garton (@paulgfromhg) reported from Harrogate, England

    Hello @bt_uk I've been waiting all day for a call back from you regarding a complaint. Am now told this has been re-scheduled (without asking me). Wasted a full day on this. Seriously fed up. Sort it out.

  • Personaliceltd Personal Ice Ltd (@Personaliceltd) reported from Keighley, England

    @btbusinesscare I am still without service after six days of switching to the new cloud phone service, reported every day and still cannot receive calls on 01535608347 . BT does not care you sold me this and I am losing business . Help

  • claire_h_83 claire hainsworth (@claire_h_83) reported from Bradford, England

    If #btsport really wanted to show the champions league final free why not show it on tv. This stream is shockingly bad!

  • simonhall1974 Simon Hall (@simonhall1974) reported from Kippax, England

    @bt_uk in #Kippax your mobile service has to be the worst on the planet get it sorted

  • DBauer191 worn down (@DBauer191) reported from Leeds, England

    Steve McManaman Christ just talks crap. (no idea how you spell the surname!) #btsport #MUNPSG

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • mark_v1 Mark G (@mark_v1) reported

    @btsport why is you’re ultimate channel picture so bad?

  • SwissKnee crinkly mo... (@SwissKnee) reported

    @OpenreachHelp @bt_uk pushing the fix date back every few days since the 19th of January is ridiculous since it's given us no reason to have planned for so long without income. There needs to be a clear roadmap ahead of what's actually happening, because it's ruining our lives

  • Picknett_Powell Ruth💙 (@Picknett_Powell) reported

    One of the 'joys' of #WFH The @bt_uk Internet keeps going down 😕 3 times today so far! Why is the service so poor? #NHS #HomeSchooling2021

  • ChrisGinnelly Chris Ginnelly (@ChrisGinnelly) reported

    @btbusinesscare my experience of this service is nothing short of a farce. Excuse after poor communication after lack of explanations on cancelled engineer visits makes this the worst business decision I’ve made in the last 5 years since we started. Complaint number 106650794

  • TristanManetta Tristan Manetta 😇 (@TristanManetta) reported

    @bt_uk @PeterHarrimanDJ I've got the same issue, but through a Chromecast. Definitely not an issue with tech.

  • welsh_wings Rob ---- (@welsh_wings) reported

    @That_Girl_ATCO @AmazonHelp Was getting five or six a day. I've unplugged my landline now and aside from friendly advice, @BT_UK aren't a lot of help. Given the added misery of their broadband speed, I can see a future without BT soon...

  • HairHost Hair Host (@HairHost) reported

    @bt_uk We moved to the BT Halo for Business service. Month later phone service still not working. We have reported it 3 times now. NOTHING. I've emailed your CEO on 31/01. NO RESPONSE. I've raised a complaint. NOTHING. We just want a phone service that works. We are a small business.

  • KYLELFCWALES Kyle (@KYLELFCWALES) reported

    @bt_uk @PeterHarrimanDJ Its not the box itself its many people having same issue just today

  • SwissKnee crinkly mo... (@SwissKnee) reported

    @OpenreachHelp @bt_uk & there's absolutely no clarity on when the problem will be fixed. How much longer is this going to go on, and what are we going to get in return for the stress you're putting us through?

  • dt_dwh David Wheatley (@dt_dwh) reported

    @bt_uk If you missed the rest of the clip there due to a bad connection, it was followed by Salah taking a dive. Nothing new. #COYS