BT (British Telecom)

BT (British Telecom) Outage Report in Pool, City and Borough of Leeds, England

No problems detected

If you are having issues, please submit a report below.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Pool, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Pool and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Pool, City and Borough of Leeds, England 12/11/2025 02:40

At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Pool, City and Borough of Leeds, England

The most recent BT (British Telecom) outage reports came from the following cities: Leeds, Harrogate, Bradford and Knaresborough.

Loading map, please wait...
City Problem Type Report Time
United KingdomLeeds Wi-fi
United KingdomLeeds Internet
United KingdomHarrogate E-mail
United KingdomLeeds Wi-fi
United KingdomLeeds Internet
United KingdomLeeds Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Pool, England

Latest outage, problems and issue reports in Pool and nearby locations:

  • TomIrwingolf Tom Irwin (@TomIrwingolf) reported from Boston Spa, England

    @bt_uk We chose to leave BT in July because your service does not work in our property

  • jimbobdrew144 Jim Drew (@jimbobdrew144) reported from Harrogate, England

    @bt_uk my bt baby monitor has just stopped working and charging altogether!! Had it a year!? Help!? Can I do anything!? #bthelp

  • nessalovesshoes Vanessa BURNS (@nessalovesshoes) reported from Menston, England

    @bt_uk 47 mins on the phone and no one able to sort out a YMV102 error code. Please help

  • Ken_DeMange Adam J (@Ken_DeMange) reported from Leeds, England

    @leedeetee @btsport It’s like Joe Cole had never seen a game before getting caught up the latest Euros and now he’s just regurgitating things he overhead in the King’s Head.

  • TomIrwingolf Tom Irwin (@TomIrwingolf) reported from Boston Spa, England

    @bt_uk You persuaded us to try various things to fix it with the promise we would incur no charges if we ultimately still left

  • JuckaBardo Julian Brown (@JuckaBardo) reported from Bingley, England

    @NeillShenton @btsport A lot of the co-commenators seem to be either pretty bad or annoying don't they? I think it was a shame (for us) that Gavin Peacock, once of Newcastle & Chelsea fame, chose a career as a Christian Missionary over football punditry. We lost a good un there. That pesky God fella..

  • JuckaBardo Julian Brown (@JuckaBardo) reported from Bingley, England

    @bt_uk Any problems with internet or signal in BD16 area at present? Our NOW TV service has been saying it's offline a lot (eventually works) & laptop struggled today too.

  • DuncanQuinton1 Duncan Quinton (@DuncanQuinton1) reported from Ilkley, England

    @btsport @btsportfootball @SkySportsPL It seems now is the time to contact the 6 English clubs involved and drive down the price of their contracts due to the apparent brand damage to your ‘product’ The sponsors will follow and the well needed levelling will be upon us👌

  • RamblingSailor Mark (@RamblingSailor) reported from Leeds, England

    @bt_uk not sure why my FTTH with 130Mbps download isn’t capable of handing a iPlayer and a Teams call?! They use 5Mbps and 1.5Mbps respectively which is 5% of the down speed allegedly I should be receiving. I was also told that FTTH wasn’t load balanced or profiled.

  • markyp66 Mark Pritchard (@markyp66) reported from Gildersome, England

    .@bt_uk you wait for an hour for someone to answer your call, then they say they can’t help and cut you off, need to get another provider who can do what they sell you

  • alfiedoody7 T (@alfiedoody7) reported from Barwick in Elmet and Scholes, England

    @bt_uk useless customer service, phone line dead 8 days ago, twice been promised an engineer would resolve it and twice it didn’t happen, online chat telling us the engineer is working on the fault at the exchange whilst I’m sat looking at the box void of said engineer!!!

  • dcarroll100 Dean Carroll (@dcarroll100) reported from Leeds, England

    @bt_uk terrible service - moved from @SkyUK to get improved connection and you have again failed to connect me to broadband! We need to work from home and are now being told you can only come out in January! @SkyUK will you have us back?!

  • richardmparr Richard Parr (@richardmparr) reported from Leeds, England

    @bt_uk It’s a complicated order so needed Customer service to speak to sales (I think) hence on hold a number of times - had order fibre installation which engineer said was not really possible at the house, so want to revert to copper line already here - just need it switches back on!

  • CraigLUFC77 Craig🥇🏆 (@CraigLUFC77) reported from Leeds, England

    Does anyone else just shout "oh **** off" everytime the commentary team says we're sorry for any bad language you might have heard.. #SkySports #btsport #PremierLeague

  • richardmparr Richard Parr (@richardmparr) reported from Leeds, England

    @bt_uk I’ve twice been on with BT customer service trying to get order to reinstate a line sorted - helpful staff both times - but each time call cut off when on hold before order finalised - once after call of 50 mins 🤯 then have to start from scratch again with new staff 😩

  • richardmparr Richard Parr (@richardmparr) reported from Wetherby, England

    @bt_uk I reached out for help with getting broadband up in our new rental home via the loyalty team last Friday - spent 2 hours on the phone doing it. It’s just been ‘automatically cancelled’ by BT - and I’ve had to register again for a new account. 🤬🤯 Unbelievable

  • dickiewood The Custardonian (@dickiewood) reported from Bradford, England

    @btsport Cancel Culture stinks. You can go bollox.

  • T_J_PetSupplies Tyler-James Ltd (@T_J_PetSupplies) reported from Ilkley, England

    @vmbusiness are nothing short of useless. No broadband since Friday and no explanation. It’s a frequent issue with this company. Looking for alternative reliable business broadband & phone supply. @bt_uk , can you help?

  • prysds Richard Gear (@prysds) reported from Leeds, England

    Punditry on @btsport is the worst

  • TomIrwingolf Tom Irwin (@TomIrwingolf) reported from Boston Spa, England

    @bt_uk We tried those things, they didn’t work and we have now have been charged for the entirety of a contract that we never agreed to renew

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Ebadul7 🧐 (@Ebadul7) reported

    @bt_uk My wifi is down? Can you help at all? I’ve xone all the trouble shooting options

  • JakeParry90 Jake (@JakeParry90) reported

    @BTCare evening, been getting slow speeds for a week or so. Package is 900mb but was getting around 500 quick was fine but now only getting around 100mb can this be checked please? I know works were taking place on Thursday

  • auld_jethart Callant (@auld_jethart) reported

    @bt_uk this is your Halo at its best (worst) this is what I am paying good money for. Trying to watch rugby on bt sport and this is all I’m getting. Time for a refund???

  • jordm87 Jordan Merritt (@jordm87) reported

    @FFMiz1 @btsport Yeah it’s a mess. I have ESPN player but it doesn’t always work well Airplaying it to the TV on the Saturday evening. It’s not great when you pay for a service and they can’t even get back to you with when they are going to fix the problem. Even an apology.

  • LadyLemur Naomi Lemur 🌱 (@LadyLemur) reported

    @bt_uk Your team have been friendly and helpful as individuals so I'm not going to throw them under the bus.What I would like is to have a landline activated after a month of trying, rather than constant "you must call back in 48 working hours" to cancel and replace messed up orders.

  • Ebadul7 🧐 (@Ebadul7) reported

    @bt_uk Hi, I contacted the tech team Via phone, and they’ve advised the name I have given is correct and can understand my frustration with your team. I would like to escalate your customer service as a team, as it has been awful.

  • pausingplace Diana Hall (@pausingplace) reported

    @yetholm18 @bt_uk It’s the terrible failure to communicate that gets me. By and Openreach seem completely unable to communicate with one another. It’s no way to run a business, but to mention offer a service!

  • andystock22 Andy Stock (@andystock22) reported

    @Sparkomav @btsport @btsportfootball Blame the English FA. Due to the football blackout ban, BT Sport are not allowed to show any live football until 17:15 on a Saturday.

  • yetholm18 Jane💙 (@yetholm18) reported

    @pausingplace @bt_uk Have BT fixed the problem?

  • jordm87 Jordan Merritt (@jordm87) reported

    @geosomerville @btsport Terrible really. Spot on with the last bit. Would be great if we could get the @espnplayer app on Smart TVs.