BT (British Telecom) Outage Report in Pool, City and Borough of Leeds, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Pool, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Pool and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
October 30: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 10:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (64%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Pool, City and Borough of Leeds, England
The most recent BT (British Telecom) outage reports came from the following cities: Leeds, Bradford, Knaresborough and Harrogate.
| City | Problem Type | Report Time |
|---|---|---|
 Leeds |
Internet | |
| Bradford |
Internet | |
| Leeds |
Total Blackout | |
| Knaresborough |
Internet | |
| Knaresborough |
Internet | |
| Leeds |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Pool, England
Latest outage, problems and issue reports in Pool and nearby locations:
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Simon Hall
(@simonhall1974) reported
from
Kippax, England
@bt_uk in #Kippax your mobile service has to be the worst on the planet get it sorted
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Craig
(@TagCraigy) reported
from
Leeds, England
@virginmedia your price increases are just ridiculous - it’s gone up by 1/3 since I started. @SkyUK @TalkTalk @Plusnet @bt_uk @VodafoneUK anyone offer something better as virgin have never offered anything to keep business.
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Chris Watt
(@ChrisWatt4) reported
from
Harrogate, England
@bt_uk When digging up roads, sort your traffic management! Yr hopeless temp traffic lights at Pool in Wharfdale, Yorks today turned a 5 min drive into a 45 min crawl making me late for my best friend's funeral where I was supposed to read. Never using BT services again! #angry
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Personal Ice Ltd
(@Personaliceltd) reported
from
Keighley, England
@btbusinesscare We don’t expect to pay the initial charge it 8 days lack of use. Plus a complaint and compensation claim will go in soon for loss of business, thanks Jo
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Paul Garton
(@paulgfromhg) reported
from
Harrogate, England
@BTCare yet another complete mess caused by BT. Utterly incompetent. Surly, unhelpful staff. Letting down a vulnerable elderly customer. You are a disgrace.
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#Toddy’s friend Kenny and Sheila
(@kennykoalabear) reported
from
Leeds, England
@Charlot_bopp Please @bt_uk give us a new home hub. The WiFi has cut out 20 times in the last 2 hours! Grrrrr!
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Personal Ice Ltd
(@Personaliceltd) reported
from
Keighley, England
@btbusinesscare I am still without service after six days of switching to the new cloud phone service, reported every day and still cannot receive calls on 01535608347 . BT does not care you sold me this and I am losing business . Help
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Mark Brailsford
(@Brail1889) reported
from
Leeds, England
@MJTheaker @btsportfootball @btsport @btsportscore Awful 🙈
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Chris Walker
(@DrChris_Walker) reported
from
Bardsey, England
@bt_uk appalling #CustomerService a fault on our line - no #phone or #broadband & they can’t send engineer to investigate until at least Friday 16th. Wow you should be totally ashamed of your #shoddy service. I wish I could change.
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Don Mackenzie
(@Mac1Don) reported
from
Harrogate, England
In which case @Harrogatebc Environmental Protection may act to secure removal or repair of the hazard. It would help if @bt_uk identify alleged current owner.
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Personal Ice Ltd
(@Personaliceltd) reported
from
Keighley, England
@bt_uk very poor after care my business six days with no incoming calls no one cares new cloud phone useless #btletdown #btuseless
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Plundering Products
(@Plunder_Prods) reported
from
Leeds, England
Yo... @bt_uk your broadband sucks.
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John
(@John16455622) reported
from
Leeds, England
@snowangelmrsp @bt_uk @sky Ehrn you need their customer services they actually answer phone and are brilliant
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Simon Hall
(@simonhall1974) reported
from
Kippax, England
@bt_uk why is your WiFi service in Kippax so rubbish. We’re paying for a ‘service’ that is horrendous
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Andywebster
(@Andywebster) reported
from
Pool, England
@bt_uk Speaking to them again now “service fault”
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Tracey Parry🦋GBarmy
(@TraceyP68) reported
from
Denholme, England
@bt_uk you have the worst customer service ever - spent over 5 hours on hold over the last 2 days trying to sort out an issue with email that is your fault - being on hold and then having agents putting the phone down on me - you need to sort yourselves out - not happy
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Dan ⚫️⚫️⚫️
(@danmahon60) reported
from
Bradford, England
@bt_uk whats going on today loading everything seems so slow but the speed is there.
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Paul Garton
(@paulgfromhg) reported
from
Harrogate, England
Hello @bt_uk I've been waiting all day for a call back from you regarding a complaint. Am now told this has been re-scheduled (without asking me). Wasted a full day on this. Seriously fed up. Sort it out.
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James
(@Jimmy81doog) reported
from
Gildersome, England
@tomhj123 @bt_uk I have been told the same this with regards to it being outside of the period but to give them their due they have now started digging deeper for me. Hopefully both of our issues will be resolved quickly.
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Jess Meyer
(@Jessmeyer88) reported
from
Leeds, England
@bt_uk is there issues in Ls9 with WiFi
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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CaglΞ⧫
(@Cagle_Eson) reported
@mikeincov @bt_uk The problem is all providers use the same network which is operated by Openreach. If Fibre wasn’t available with BT it won’t be available with another provider. But I’m interested to know...did the new provider give you faster speeds and if so who was it so I can switch please?
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The Dashwood Studios
(@MrJDashwood) reported
@bt_uk day7 (+10months) with no internet. fibre to the prem installed for previous occupant, but no one could turn it on, 10+ engineers & countless on the phone. last engineer found fault in 45min, but no where near the 900 mbps I am contracted for & now down again #btuk #btfibre
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Wes Parker
(@WesParker23) reported
@bt_uk Spoken to them numerous times. They informed me that if an engineer comes out and agrees that the connection is poor then the contract will be cancelled. Engineer came out, reported to the loyalty team that the issue can’t be rectified yet still haven’t cancelled contract.
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Chomntaille
(@chomntaille) reported
@bt_uk @JohnBurkhill Probably slow as on a copper line and no booster at local exch box to push up speed.....
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Deru Anding
(@Deru_DAA) reported
@bt_uk You see people BT asking me. Asking me to reveal my address, account detail here for the masses to see so that they can see the problem with my bt broadband.
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Syncr0
(@syncr0) reported
@MavisKernow @bt_uk You open a complaint with BT. Open Reach have missed 2 appointments. I was on the phone to BT to arrange another appointment and they opened the claim. I didn’t even know there was a process. Took a week for cheque to arrive. To be honest I’d rather have an engineer turn up.
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Siany
(@artypetal) reported
@bt_uk You broad is terrible and down since Monday on my area
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sophie hawes
(@smudgeit123) reported
@bt_uk this worked there was a problem in the area and was back on within 4 hours, thank you
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CaglΞ⧫
(@Cagle_Eson) reported
@bt_uk Not a single positive comment on here! My Broadband speed is awful, regularly have to wait to buffer things on Netflix, pages on Facebook or YouTube won’t load. Whenever I check the speed it’s below my guaranteed minimum and when I complain they just tell me the line has no fault
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BrightBark Dog Photography
(@BrightBark1) reported
@bt_uk a van has crashed into the pole that holds our phone lines and has torn the cables down so we have no phones or internet. LE679RJ