BT (British Telecom)

BT (British Telecom) Outage Report in Pool, City and Borough of Leeds, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Pool, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Pool and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Pool, City and Borough of Leeds, England 01/22/2026 01:10

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (7%)

    E-mail (7%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Pool, City and Borough of Leeds, England

The most recent BT (British Telecom) outage reports came from the following cities: Knaresborough, Otley, Leeds, Bradford, Pudsey and Harrogate.

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City Problem Type Report Time
United KingdomKnaresborough Internet
United KingdomOtley Internet
United KingdomLeeds Wi-fi
United KingdomBradford Wi-fi
United KingdomLeeds Internet
United KingdomBradford Phone

Community Discussion

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BT (British Telecom) Issues Reports Near Pool, England

Latest outage, problems and issue reports in Pool and nearby locations:

  • Andywebster Andywebster (@Andywebster) reported from Pool, England

    @bt_uk Speaking to them again now “service fault”

  • TagCraigy Craig (@TagCraigy) reported from Leeds, England

    @virginmedia your price increases are just ridiculous - it’s gone up by 1/3 since I started. @SkyUK @TalkTalk @Plusnet @bt_uk @VodafoneUK anyone offer something better as virgin have never offered anything to keep business.

  • Personaliceltd Personal Ice Ltd (@Personaliceltd) reported from Keighley, England

    @btbusinesscare I am still without service after six days of switching to the new cloud phone service, reported every day and still cannot receive calls on 01535608347 . BT does not care you sold me this and I am losing business . Help

  • Mac1Don Don Mackenzie (@Mac1Don) reported from Harrogate, England

    In which case @Harrogatebc Environmental Protection may act to secure removal or repair of the hazard. It would help if @bt_uk identify alleged current owner.

  • paulgfromhg Paul Garton (@paulgfromhg) reported from Harrogate, England

    Hello @bt_uk I've been waiting all day for a call back from you regarding a complaint. Am now told this has been re-scheduled (without asking me). Wasted a full day on this. Seriously fed up. Sort it out.

  • danmahon60 Dan ⚫️⚫️⚫️ (@danmahon60) reported from Bradford, England

    @bt_uk whats going on today loading everything seems so slow but the speed is there.

  • jon1289 Jonathan (@jon1289) reported from Ilkley, England

    @snaylor66 @dcfcofficial @EmiratesFACup @ManUtd @btsport Never going to be on a Saturday. All the 5th round games are midweek. Can’t remember why now tho

  • Jessmeyer88 Jess Meyer (@Jessmeyer88) reported from Leeds, England

    @bt_uk is there issues in Ls9 with WiFi

  • Personaliceltd Personal Ice Ltd (@Personaliceltd) reported from Keighley, England

    @btbusinesscare We don’t expect to pay the initial charge it 8 days lack of use. Plus a complaint and compensation claim will go in soon for loss of business, thanks Jo

  • TraceyP68 Tracey Parry🦋GBarmy (@TraceyP68) reported from Denholme, England

    @bt_uk you have the worst customer service ever - spent over 5 hours on hold over the last 2 days trying to sort out an issue with email that is your fault - being on hold and then having agents putting the phone down on me - you need to sort yourselves out - not happy

  • DrChris_Walker Chris Walker (@DrChris_Walker) reported from Bardsey, England

    @bt_uk appalling #CustomerService a fault on our line - no #phone or #broadband & they can’t send engineer to investigate until at least Friday 16th. Wow you should be totally ashamed of your #shoddy service. I wish I could change.

  • ChrisWatt4 Chris Watt (@ChrisWatt4) reported from Harrogate, England

    @bt_uk When digging up roads, sort your traffic management! Yr hopeless temp traffic lights at Pool in Wharfdale, Yorks today turned a 5 min drive into a 45 min crawl making me late for my best friend's funeral where I was supposed to read. Never using BT services again! #angry

  • Brail1889 Mark Brailsford (@Brail1889) reported from Leeds, England

    @MJTheaker @btsportfootball @btsport @btsportscore Awful 🙈

  • Plunder_Prods Plundering Products (@Plunder_Prods) reported from Leeds, England

    Yo... @bt_uk your broadband sucks.

  • Jimmy81doog James (@Jimmy81doog) reported from Gildersome, England

    @tomhj123 @bt_uk I have been told the same this with regards to it being outside of the period but to give them their due they have now started digging deeper for me. Hopefully both of our issues will be resolved quickly.

  • Personaliceltd Personal Ice Ltd (@Personaliceltd) reported from Keighley, England

    @bt_uk very poor after care my business six days with no incoming calls no one cares new cloud phone useless #btletdown #btuseless

  • John16455622 John (@John16455622) reported from Leeds, England

    @snowangelmrsp @bt_uk @sky Ehrn you need their customer services they actually answer phone and are brilliant

  • kennykoalabear #Toddy’s friend Kenny and Sheila (@kennykoalabear) reported from Leeds, England

    @Charlot_bopp Please @bt_uk give us a new home hub. The WiFi has cut out 20 times in the last 2 hours! Grrrrr!

  • paulgfromhg Paul Garton (@paulgfromhg) reported from Harrogate, England

    @BTCare yet another complete mess caused by BT. Utterly incompetent. Surly, unhelpful staff. Letting down a vulnerable elderly customer. You are a disgrace.

  • simonhall1974 Simon Hall (@simonhall1974) reported from Kippax, England

    @bt_uk in #Kippax your mobile service has to be the worst on the planet get it sorted

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Nick_Edmondson Nick Edmondson (@Nick_Edmondson) reported

    Just starting the cancelation process of @SkyUK as they just don’t seem bothered at all about their customers (we have TV full package, a poor Broadband service etc) and looking to move to @BTCare as apparently they do and offer better broadband etc. Anyone any suggestions?

  • Rhyswynne_02 Rhys Wynne (@Rhyswynne_02) reported

    @bt_uk No it dont mines been slow and dropping out many times mostly everyday

  • sammioneill Sammi O'Neill 💙 (@sammioneill) reported

    @bt_uk That would be great if we could look at webpages. The BT app says there is no network.

  • JohnPaul1771 John Paul (@JohnPaul1771) reported

    @bt_uk Here's a tip for you. Don't subscribe to BT Broadband. It's awful.

  • ThePipingSnail Stephen Kellett (@ThePipingSnail) reported

    @VodafoneUK @DavidGArnold @bt_uk No. We are done. I will never use Vodafone for anything ever again. The ineptitude displayed was world class.

  • sammioneill Sammi O'Neill 💙 (@sammioneill) reported

    @bt_uk I know. There never are. The enginneer established this week there is no problem from the exchange to the house. It is the connection in the house. We thought he’d fixed it yesterday when we got our dial tone back.

  • DilyanaMilenko1 Dilyana (@DilyanaMilenko1) reported

    @bt_uk absolutely appalling customer service we have received from BT!!! Management have been ignoring our emails and constant calls since 5th February and have 'closed' our complaint file even though we are calling on a weekly basis to complain about the unsteady slow broadband!

  • Shane_sharp90 shane (@Shane_sharp90) reported

    BT broadband is total rubbish rang them about the connection about. by tv keeps freezing just told us we are using to many Devices turn some off and this will help what. A load of bull tried that still freezing I would advise anybody that is thinks of joining BT to forget! @bt_uk

  • sammioneill Sammi O'Neill 💙 (@sammioneill) reported

    @bt_uk Laptop WiFi still not working. All other functions are ok.

  • ThePipingSnail Stephen Kellett (@ThePipingSnail) reported

    @DavidGArnold @bt_uk So Vodafone were in third place I guess? I've just dumped them because they could not give me access to my own account. I spent hours on the phone with them, the reset password email never arrived. When they sent me a temporary one time password it didn't work. Etc.