BT (British Telecom) Outage Report in Pool, City and Borough of Leeds, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Pool, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Pool and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (58%)
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E-mail (16%)
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Wi-fi (14%)
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Phone (6%)
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Total Blackout (5%)
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TV (1%)
Live Outage Map Near Pool, City and Borough of Leeds, England
The most recent BT (British Telecom) outage reports came from the following cities: Knaresborough, Leeds, Bradford, Harrogate, Yeadon, Shipley, Wetherby, Bingley and Keighley.
| City | Problem Type | Report Time |
|---|---|---|
 Knaresborough |
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| Leeds |
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| Leeds |
Wi-fi | |
| Leeds |
Wi-fi | |
| Leeds |
Internet | |
| Leeds |
Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Pool, England
Latest outage, problems and issue reports in Pool and nearby locations:
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Personal Ice Ltd
(@Personaliceltd) reported
from
Keighley, England
@btbusinesscare I am still without service after six days of switching to the new cloud phone service, reported every day and still cannot receive calls on 01535608347 . BT does not care you sold me this and I am losing business . Help
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Jess Meyer
(@Jessmeyer88) reported
from
Leeds, England
@bt_uk is there issues in Ls9 with WiFi
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James
(@Jimmy81doog) reported
from
Gildersome, England
@tomhj123 @bt_uk I have been told the same this with regards to it being outside of the period but to give them their due they have now started digging deeper for me. Hopefully both of our issues will be resolved quickly.
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Craig
(@TagCraigy) reported
from
Leeds, England
@virginmedia your price increases are just ridiculous - it’s gone up by 1/3 since I started. @SkyUK @TalkTalk @Plusnet @bt_uk @VodafoneUK anyone offer something better as virgin have never offered anything to keep business.
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Andywebster
(@Andywebster) reported
from
Pool, England
@bt_uk Speaking to them again now “service fault”
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Plundering Products
(@Plunder_Prods) reported
from
Leeds, England
Yo... @bt_uk your broadband sucks.
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Don Mackenzie
(@Mac1Don) reported
from
Harrogate, England
In which case @Harrogatebc Environmental Protection may act to secure removal or repair of the hazard. It would help if @bt_uk identify alleged current owner.
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Mark Brailsford
(@Brail1889) reported
from
Leeds, England
@MJTheaker @btsportfootball @btsport @btsportscore Awful 🙈
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Paul Garton
(@paulgfromhg) reported
from
Harrogate, England
Hello @bt_uk I've been waiting all day for a call back from you regarding a complaint. Am now told this has been re-scheduled (without asking me). Wasted a full day on this. Seriously fed up. Sort it out.
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Dan ⚫️⚫️⚫️
(@danmahon60) reported
from
Bradford, England
@bt_uk whats going on today loading everything seems so slow but the speed is there.
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John
(@John16455622) reported
from
Leeds, England
@snowangelmrsp @bt_uk @sky Ehrn you need their customer services they actually answer phone and are brilliant
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#Toddy’s friend Kenny and Sheila
(@kennykoalabear) reported
from
Leeds, England
@Charlot_bopp Please @bt_uk give us a new home hub. The WiFi has cut out 20 times in the last 2 hours! Grrrrr!
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Tracey Parry🦋GBarmy
(@TraceyP68) reported
from
Denholme, England
@bt_uk you have the worst customer service ever - spent over 5 hours on hold over the last 2 days trying to sort out an issue with email that is your fault - being on hold and then having agents putting the phone down on me - you need to sort yourselves out - not happy
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Simon Hall
(@simonhall1974) reported
from
Kippax, England
@bt_uk in #Kippax your mobile service has to be the worst on the planet get it sorted
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Personal Ice Ltd
(@Personaliceltd) reported
from
Keighley, England
@bt_uk very poor after care my business six days with no incoming calls no one cares new cloud phone useless #btletdown #btuseless
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Personal Ice Ltd
(@Personaliceltd) reported
from
Keighley, England
@btbusinesscare We don’t expect to pay the initial charge it 8 days lack of use. Plus a complaint and compensation claim will go in soon for loss of business, thanks Jo
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Paul Garton
(@paulgfromhg) reported
from
Harrogate, England
@BTCare yet another complete mess caused by BT. Utterly incompetent. Surly, unhelpful staff. Letting down a vulnerable elderly customer. You are a disgrace.
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Chris Watt
(@ChrisWatt4) reported
from
Harrogate, England
@bt_uk When digging up roads, sort your traffic management! Yr hopeless temp traffic lights at Pool in Wharfdale, Yorks today turned a 5 min drive into a 45 min crawl making me late for my best friend's funeral where I was supposed to read. Never using BT services again! #angry
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Chris Walker
(@DrChris_Walker) reported
from
Bardsey, England
@bt_uk appalling #CustomerService a fault on our line - no #phone or #broadband & they can’t send engineer to investigate until at least Friday 16th. Wow you should be totally ashamed of your #shoddy service. I wish I could change.
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Jonathan
(@jon1289) reported
from
Ilkley, England
@snaylor66 @dcfcofficial @EmiratesFACup @ManUtd @btsport Never going to be on a Saturday. All the 5th round games are midweek. Can’t remember why now tho
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Mark Stewart
(@markboynz) reported
Me: *goes to contact BT to fix it* @bt_uk website: You should just call us, we're not going to give you other options. Me: YOU CANCELLED MY PHONE Meanwhile: Other serviceperson I need urgently: Hi, I got your email, but I won't discuss this on email, you need to phone me.
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Queen Cooky 🗝
(@cookyh) reported
from
Leigh, England
My 88yo Dad is home alone, his landline has been down for over a week and we have no way of contacting him. My bro @MartinHowitt has rung @bt_uk every day and despite their promises, still nothing. Dad is recently out of hospital and we are worried. @bt_uk WHAT'S GOING ON?
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emma randall
(@emmarandall) reported
@bt_uk ‘We connect for good. We’re here to help’ Unless you accidentally disconnect someone’s service, take 6 days to work that out and then think it’s ok to just say sorry and expect them to wait another 11 days to be reconnected. I think you need a new tag line.
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Rhiannon Taylor Esq. 3.5% #Resist
(@areteedee2) reported
@bt_uk Unfortunately this doesn't help when the customer care people refuse to help and get rather rude and abrasive after you cut an elderly woman off in the middle of a pandemic.
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Simon Neil
(@SimonNeil17) reported
Who is the commentator on @btsport alongside @RobbieSavage8 ? He’s terrible. #mancity #BurnleyFC #change
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justinewebster
(@jtwbailey) reported
@bt_uk Wow perhaps you’d like to deal with my complaint @bt_uk no broadband since 16.1.21 absolutely no ownership from your customer services team. 3 missed visits 2 engineer visits who still haven’t fixed it
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Rob K
(@RobK41777792) reported
@bt_uk seriously what's going on I can't do any work? Is this a local outage?
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Mark Stewart
(@markboynz) reported
Me: Calls @bt_uk to cancel accounts BT: When do you want it to end? Me: I need the mobiles til at least the middle of the month, so, and 30 day cancellation period, so, 5th March? BT: Ok, no worries BT: *sets TV & broadband to cancel in March, cancels mobiles immediately*
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Kieran Hooper
(@KieHooper) reported
@bt_uk Its the worst service I’ve ever had. Have had a complain open pretty much since early last year and then they randomly closed it without talking to me. I’ve since reopened it and now it’s just being ignored. The customer service is almost as bad as the broadband itself!
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Glyn Evans
(@photosbyglyn) reported
@bt_uk Hello, I renewed my contract to a cheaper plan but got an email saying my DD was unchanged. Did online chat and was told my DD would be cheaper, but it is still showing the old amount. Not trusting the none English support person I tried to amend DD online but still not correct £