BT (British Telecom) outages and service status in Pool, England
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Full Outage Map
- BT (British Telecom) generated 0 outage signals in the last 24 hours around Pool, including 0 direct reports.
- The most common problems reported in this area mention Internet, E-mail, and Wi-fi.
- Internet (67%)
- E-mail (17%)
- Wi-fi (17%)
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Pool, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Pool, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Pool, England
The most recent BT (British Telecom) outage reports came from the following cities: Leeds, Bradford, and Otley.
| City | Problem Type | Report Time |
|---|---|---|
 Leeds
|
8 days ago | |
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Leeds
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Internet | 16 days ago |
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Leeds
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Internet | 17 days ago |
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Leeds
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Wi-fi | 22 days ago |
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Bradford
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Internet | 23 days ago |
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Leeds
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Internet | 26 days ago |
Community Discussion
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BT (British Telecom) Issues Reports Near Pool, England
Latest outage, problems and issue reports in Pool and nearby locations:
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Richard Parr (@richardmparr) reported from Leeds, England@bt_uk It’s a complicated order so needed Customer service to speak to sales (I think) hence on hold a number of times - had order fibre installation which engineer said was not really possible at the house, so want to revert to copper line already here - just need it switches back on!
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T (@alfiedoody7) reported from Barwick in Elmet and Scholes, England@bt_uk useless customer service, phone line dead 8 days ago, twice been promised an engineer would resolve it and twice it didn’t happen, online chat telling us the engineer is working on the fault at the exchange whilst I’m sat looking at the box void of said engineer!!!
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Simon Hall (@simonhall1974) reported from Kippax, England@bt_uk in #Kippax your mobile service has to be the worst on the planet get it sorted
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Big Leigh Nicholson (@LeighNicholson) reported from Garforth, EnglandGet @SkyUK #skyglass they said … it’s brilliant they said. Yeah, until there’s an internet outage and you can’t use or access a single thing on your TV. My advice, don’t bother with it. Had nothing but problems. Room for a little one @bt_uk ? 😡
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Paul Garton (@paulgfromhg) reported from Harrogate, England@BTCare absolutely seething. You have completely let down my elderly mother by failing to do as you promisedSpent the last 2 Saturdays trying to deal with your appalling customer services. An exercise in futility and frustration. Failing in your duty of care to customers.
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Tom Irwin (@TomIrwingolf) reported from Boston Spa, England@bt_uk You persuaded us to try various things to fix it with the promise we would incur no charges if we ultimately still left
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Tom Irwin (@TomIrwingolf) reported from Boston Spa, England@bt_uk We chose to leave BT in July because your service does not work in our property
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James (@Jimmy81doog) reported from Gildersome, England@tomhj123 @bt_uk I have been told the same this with regards to it being outside of the period but to give them their due they have now started digging deeper for me. Hopefully both of our issues will be resolved quickly.
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Alun Palmer (@AlunPalmer) reported from Bradford, England@GaryLineker @Bundesliga_EN @btsport Laughter tracks are awful but this makes it so much better. Keep it.
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Mark Brailsford (@Brail1889) reported from Leeds, England@MJTheaker @btsportfootball @btsport @btsportscore Awful 🙈
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claire hainsworth (@claire_h_83) reported from Bradford, EnglandIf #btsport really wanted to show the champions league final free why not show it on tv. This stream is shockingly bad!
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Vanessa BURNS (@nessalovesshoes) reported from Menston, England@bt_uk 47 mins on the phone and no one able to sort out a YMV102 error code. Please help
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Mark Pritchard (@markyp66) reported from Gildersome, England.@bt_uk you wait for an hour for someone to answer your call, then they say they can’t help and cut you off, need to get another provider who can do what they sell you
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The Flappit (@theflappitpub) reported from Keighley, England@BTBusiness @BTCare you are an absolute joke 2 weeks ago rang to get the extortionate rate on my business contract changed after several **** ups I’m still waiting! last week someone was ringing me back, yesterday I was being sent a complaint form and someone would ring me! 😡
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Duncan Quinton (@DuncanQuinton1) reported from Ilkley, England@btsport @btsportfootball @SkySportsPL It seems now is the time to contact the 6 English clubs involved and drive down the price of their contracts due to the apparent brand damage to your ‘product’ The sponsors will follow and the well needed levelling will be upon us👌
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Tracey Parry🦋GBarmy (@TraceyP68) reported from Denholme, England@bt_uk you have the worst customer service ever - spent over 5 hours on hold over the last 2 days trying to sort out an issue with email that is your fault - being on hold and then having agents putting the phone down on me - you need to sort yourselves out - not happy
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Scott Eaglen (@ScottEaglen) reported from Leeds, England@Andymcguire4 @btsport I reckon the LB was told to hang off tbh
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Dean Carroll (@dcarroll100) reported from Leeds, England@bt_uk terrible service - moved from @SkyUK to get improved connection and you have again failed to connect me to broadband! We need to work from home and are now being told you can only come out in January! @SkyUK will you have us back?!
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Paul Garton (@paulgfromhg) reported from Harrogate, EnglandHello @bt_uk I've been waiting all day for a call back from you regarding a complaint. Am now told this has been re-scheduled (without asking me). Wasted a full day on this. Seriously fed up. Sort it out.
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HAREHILLS PARK BOWLING CLUB (@ClubHarehills) reported from Leeds, England@bt_uk As already highlighted we have now spoken to Royal Mail they explained that they own the postal code system as they deliver letters across the country, because we don't have an access point for letters to be delivered we won't be added, quite rightly so. The issue is with @bt_uk
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Gari MacColl (@JGMacColl) reported@bt_uk Hi. I'd like to not pay you over £70 a month for a copper wire broadband service and a landlines number. Can you tell me the best way to leave yourselves after 17 years?
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Mr Gray (@Monetization26) reported@robincornelius @bt_uk @ThreeUKSupport Hi Robin, is that affecting EE customers do you know as mines been down all morning and when ive phoned up they are saying there’s nothing wrong and I’m saying well there definitely is as nothing it work?.
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Macro Bielsa (@Forex_trader_4u) reported@bt_uk Exactly.. I have to call to cancel. Should be 2 clicks max once logged in. Just trying to make it difficult.
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heebee (@KHC99d) reported@bt_uk @Xkay26x Our mother has been waiting weeks and let down on numerous occasions. Told to escalate. Escalating doesn’t make a difference. Same with our work contract - nobody cares and they re not to be trusted anymore. Since EE took over they’re appalling
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💙Climatecrisisbeliever🐴🦄❤️ 🔸🌎🔥 (@buzyizzy21) reported@bt_uk WHY HAVEN’T YOU RESPONDED TO MY COMPLAINT FROM 13/8 AND NOW YOU EXPECT ME TO PAY TWO MONTHS FOR 10 DAYS SERVICE? TRULY APPALLING!!NO COMPENSATION OFFERED, A WHOLE MONTH WAITING FOR YOU TO SORT YOUR **** UPS OUT!! AND YOU EXPECT ME TO PAY!! TRULY APPALLING!! OMBUDSMAN NEXT.
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Simboman 🇬🇧 🇺🇦 (@simboman) reported@Walesguy2 @bt_uk BT can't fix this. Many customers have had this problem, I'm one of them. They hope you will give up.
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RichNotRich (@sideangleballs) reported@bt_uk @btbusinesscare @BTBusiness Broadband down all morning. Constantly being told there are no faults is not helping me get online. Help please 🙏
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(((Ian McKenzie))) 🇬🇧🇪🇺🇫🇷🇺🇦🇮🇱🇬🇪🇬🇱 (@iMcKenzied) reportedUpdate on the @bt_uk fiasco. After 48 years as a customer I’m told I have to pay up to March despite never having signed anything nor being told I had a new contract. The new residents take over the line in 8 days so BT will be paid twice. There’s a name for that. Fraud.
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Warren Peters (@wizza_wozza) reportedHad a most frustrating experiences trying to help an elderly friend with their broadband and wi-fi through @bt_uk - BTs support systems are designed to hamper rather than help. My friend has poor mobile signal and relies on BT for phone/internet, difficult to speak to a human.
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H Paul O'Donnell (@HPaulODonnell) reported@JimSpenceDundee @WeAreOpenreach @bt_uk Legal expenses claim on your Home Insurance Jim. If its covered there you're legal expenses insurer will pay for the damage to be repaired allowing you to pick the folks that fix it. Then your insurer can have the hassle of chasing BT to get their money back. Worth a phone call.