BT (British Telecom) Outage Report in Pool, City and Borough of Leeds, England
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Pool, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Pool and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 22: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 01:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (57%)
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Wi-fi (15%)
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E-mail (12%)
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Phone (9%)
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Total Blackout (5%)
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TV (2%)
Live Outage Map Near Pool, City and Borough of Leeds, England
The most recent BT (British Telecom) outage reports came from the following cities: Leeds, Bradford, Harrogate, Ilkley, Knaresborough, Wetherby and Keighley.
| City | Problem Type | Report Time |
|---|---|---|
 Leeds |
Internet | |
| Bradford |
Phone | |
| Leeds |
TV | |
| Bradford |
Internet | |
| Leeds |
Wi-fi | |
| Leeds |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Pool, England
Latest outage, problems and issue reports in Pool and nearby locations:
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Mark Pritchard
(@markyp66) reported
from
Gildersome, England
.@bt_uk you wait for an hour for someone to answer your call, then they say they can’t help and cut you off, need to get another provider who can do what they sell you
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Tom Irwin
(@TomIrwingolf) reported
from
Boston Spa, England
@bt_uk We tried those things, they didn’t work and we have now have been charged for the entirety of a contract that we never agreed to renew
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Duncan Quinton
(@DuncanQuinton1) reported
from
Ilkley, England
@btsport @btsportfootball @SkySportsPL It seems now is the time to contact the 6 English clubs involved and drive down the price of their contracts due to the apparent brand damage to your ‘product’ The sponsors will follow and the well needed levelling will be upon us👌
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Julian Brown
(@JuckaBardo) reported
from
Bingley, England
@bt_uk Any problems with internet or signal in BD16 area at present? Our NOW TV service has been saying it's offline a lot (eventually works) & laptop struggled today too.
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Tom Irwin
(@TomIrwingolf) reported
from
Boston Spa, England
@bt_uk We chose to leave BT in July because your service does not work in our property
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T
(@alfiedoody7) reported
from
Barwick in Elmet and Scholes, England
@bt_uk useless customer service, phone line dead 8 days ago, twice been promised an engineer would resolve it and twice it didn’t happen, online chat telling us the engineer is working on the fault at the exchange whilst I’m sat looking at the box void of said engineer!!!
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Julian Brown
(@JuckaBardo) reported
from
Bingley, England
@NeillShenton @btsport A lot of the co-commenators seem to be either pretty bad or annoying don't they? I think it was a shame (for us) that Gavin Peacock, once of Newcastle & Chelsea fame, chose a career as a Christian Missionary over football punditry. We lost a good un there. That pesky God fella..
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Chris O'Toole
(@snorlaxotoole) reported
from
Leeds, England
@bt_uk hi my broadband is due to be turned on tomorrow and my box has turned up help?
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Tom Irwin
(@TomIrwingolf) reported
from
Boston Spa, England
@bt_uk You persuaded us to try various things to fix it with the promise we would incur no charges if we ultimately still left
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Mark
(@RamblingSailor) reported
from
Leeds, England
@bt_uk not sure why my FTTH with 130Mbps download isn’t capable of handing a iPlayer and a Teams call?! They use 5Mbps and 1.5Mbps respectively which is 5% of the down speed allegedly I should be receiving. I was also told that FTTH wasn’t load balanced or profiled.
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Mandip Matharoo
(@MMatharoo) reported
from
Leeds, England
@bt_uk I was also supposed to have a free upgrade to the Halo service. But the BT app doesn't let me register.
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Craig🥇🏆
(@CraigLUFC77) reported
from
Leeds, England
Does anyone else just shout "oh **** off" everytime the commentary team says we're sorry for any bad language you might have heard.. #SkySports #btsport #PremierLeague
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Richard Gear
(@prysds) reported
from
Leeds, England
Punditry on @btsport is the worst
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Richard Parr
(@richardmparr) reported
from
Leeds, England
@bt_uk It’s a complicated order so needed Customer service to speak to sales (I think) hence on hold a number of times - had order fibre installation which engineer said was not really possible at the house, so want to revert to copper line already here - just need it switches back on!
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Vanessa BURNS
(@nessalovesshoes) reported
from
Menston, England
@bt_uk 47 mins on the phone and no one able to sort out a YMV102 error code. Please help
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Oli Mitchell
(@olimitchell95) reported
from
Leeds, England
Pays £15 to watch Leeds... still not working, @btsport fancy sorting it out any time soon?
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Dean Carroll
(@dcarroll100) reported
from
Leeds, England
@bt_uk terrible service - moved from @SkyUK to get improved connection and you have again failed to connect me to broadband! We need to work from home and are now being told you can only come out in January! @SkyUK will you have us back?!
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Tyler-James Ltd
(@T_J_PetSupplies) reported
from
Ilkley, England
@vmbusiness are nothing short of useless. No broadband since Friday and no explanation. It’s a frequent issue with this company. Looking for alternative reliable business broadband & phone supply. @bt_uk , can you help?
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Richard Parr
(@richardmparr) reported
from
Wetherby, England
@bt_uk I reached out for help with getting broadband up in our new rental home via the loyalty team last Friday - spent 2 hours on the phone doing it. It’s just been ‘automatically cancelled’ by BT - and I’ve had to register again for a new account. 🤬🤯 Unbelievable
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Richard Parr
(@richardmparr) reported
from
Leeds, England
@bt_uk I’ve twice been on with BT customer service trying to get order to reinstate a line sorted - helpful staff both times - but each time call cut off when on hold before order finalised - once after call of 50 mins 🤯 then have to start from scratch again with new staff 😩
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Lisa Ashton
(@l_jashton) reported
@bt_uk no broadband for second evening running, any online help?
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Johnny P
(@JohnnyP303) reported
@bt_uk Can't get my emails. Is there an issue?
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Rachel white
(@RachyW15) reported
@bt_uk absolutely disgraceful service from BT leaving a vulnerable adult with no phone service and no fall alarm for 4 days. DO NOT USE BT!!!!!!!
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Blake Antcliff
(@BlakeAntcliff) reported
@bt_uk You charge £10 p/month iver a 24month contract and absolute worst case scenario you supply £150 of mesh WiFi units, (which is based on you RRP price not Cost Price) Seriously anyone considering it buy the mesh WiFi units outright and save a fortune #RipOff
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Ryan Davies
(@RyanDav93048874) reported
@bt_uk is there a current issue with emails....? Karl's asking me to sign in for verification even after I change password... Help please
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Lynne H
(@hibsnibs) reported
@bt_uk no idea why you're not just sending a mobile hub out. Or sending details of your complaints procedure. Because the more you don't do these, the bigger my complaint is, no?
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Nikki Wile
(@NikkiWile1) reported
@bt_uk. Trying to speak to your complaints line following clearance work to open reach conduit as now no landline /broadband issue. Want my mobile data limit increased under Keep Connected promise. 2 hours so far & keep getting disconnected when on hold. Help pls!
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Stefan Avanzato
(@stefan_avanzato) reported
@bt_uk Has to be the worst internet provider ever, got BT at my shop constantly have problems and have nothing good to say about them. They send an engineer out to look and blame the problem on you. The slam you with a hefty bill to pay for it What a joke
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Ryan Harris
(@azza99) reported
@bt_uk So 2 kids home schooling, 2 adults working from home and wifi goes down all afternoon with no explanation and a fix date of 14th Feb.....what shall I do about school for next 9 days?? Ridiculous
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Tom Robinson
(@twr16_) reported
Same old poor service from @bt_uk, pish poor connection but also not allowed to upgrade as you can’t show me any personalised deals?? Time to move on I think..