BT (British Telecom)

BT (British Telecom) Outage Report in Pilling, Lancashire, England

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Pilling, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Pilling and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Pilling, Lancashire, England 12/09/2025 09:40

December 09: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 01:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (4%)

    Phone (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Pilling, Lancashire, England

The most recent BT (British Telecom) outage reports came from the following cities: Preston, Poulton-le-Fylde, Cleveleys and Lancaster.

Loading map, please wait...
City Problem Type Report Time
United KingdomPreston Phone
United KingdomPoulton-le-Fylde Wi-fi
United KingdomPreston Internet
United KingdomPreston Internet
United KingdomCleveleys Internet
United KingdomLancaster E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Pilling, England

Latest outage, problems and issue reports in Pilling and nearby locations:

  • nimopr1 Nimesh Patel (@nimopr1) reported from Preston, England

    Hi @btbusinesscare I need to open up ports 8013 & 7252 as they are causing issues with my credit card terminal. I have no idea how to do this please help.

  • fatblokejimbo James Murton (@fatblokejimbo) reported from South Shore, England

    @bt_uk I’m on my phone from home. I don’t have access to the computer which has the account details and password to log into. Suppose will just have to wait until your outage becomes a non-outage.

  • effie_sharp_edu Effie Sharp (@effie_sharp_edu) reported from Fleetwood, England

    @bt_uk we have representation for our neighbour. his phone is not working. BT are aware. BT said they would sort & if an engineer was needed it would be sorted by today. we have had no contact. he is 90yo without his phone line.

  • JimbobD88 James Davies (@JimbobD88) reported from Blackpool, England

    We all know Jurgen Klopp is a horrible man, but he’s outdone himself in this interview. Such an embarrassment. BT Sport interviewer should get a promotion for putting him in his place. @btsport @btsportfootball #BHALIV #Klopp

  • spjsjs Stephen Sandham (@spjsjs) reported from Fleetwood, England

    @btsport Yes. That was a bad tackle.

  • Vet_James James Glass (@Vet_James) reported from Lancaster, England

    @bt_uk @btbusinesscare Been trying ( and failing ) to get some help / info on an issue. Had my business @btconnect email address for 25 years. Would like to keep it but business ( now sold ) leaving BT. Have had BT at home for 20 years. Surely must be possible???

  • Carver1356 Mark Summers (@Carver1356) reported from Blackpool, England

    @bt_uk wifi keeps dropping in Fy5 have you got issues ?

  • morganfxncom morgan francom (@morganfxncom) reported from Middleton, England

    @skytv you’re services are a bunch of **** should of gone with @bt_uk sort it out

  • franners82 frances whitehead (@franners82) reported from Garstang, England

    I thinking finding a needle in a haystack would be easier than finding the login page to watch #btsport online @btsportfootball @btsport #impossible #bestkeptsecretever

  • PumJum Pam Bradley (@PumJum) reported from Middleton, England

    @bt_uk Just says connected, no internet. Also having problems with the updated email too. Can read on phone, but can't on desktop computer.

  • JulieDique julie dique (@JulieDique) reported from South Shore, England

    @Martainho21 @btsportfootball Me too plus he’s not biased . Like now Liverpool are on and can’t listen to McManaman as it’s just too one sided . I’m a city fan but I think Gary Neville is also good as he says it as it is . @btsport is on the whole terrible for pundits .

  • AlastairMurray8 Alastair Murray (@AlastairMurray8) reported from Preston, England

    . @bt_uk awful once again. Service is now officially a week late.

  • AlastairMurray8 Alastair Murray (@AlastairMurray8) reported from Preston, England

    Absolutely awful service from @bt_uk 👎🏻👎🏻

  • Seddon1968 Stuart Seddon (@Seddon1968) reported from Lancaster, England

    Clearly @bt_uk engineers like to put their feet up at weekends. Broadband went down today (annoyingly during Popmaster!!!) and now not due to be fixed until Monday. Digital radio and dvds only 😤

  • PumJum Pam Bradley (@PumJum) reported from Middleton, England

    @bt_uk is there a problem in my area again? 2nd time in 3 days that we don't have internet. LA4 area of Morecambe.

  • MarcSchmid Marc Schmid (@MarcSchmid) reported from Kirkham, England

    @bt_uk internet not working in PR4 - is this a localised issue?

  • effie_sharp_edu Effie Sharp (@effie_sharp_edu) reported from Fleetwood, England

    @bt_uk we have been trying to contact you as an emergency for our elderly neighbour. we have been on hold for most of today. please help.

  • aftabgujral #IsThisSatire 💙 NHS (@aftabgujral) reported from Lancaster, England

    @bt_uk @GuyLikeTy So are you giving them £100? Or £700? £100 for each time you called to fix it?

  • aftabgujral #IsThisSatire 💙 NHS (@aftabgujral) reported from Lancaster, England

    @GuyLikeTy @bt_uk I am sorry. They need to do better. I had dreadful experiences with BT engineers and their customer service is a complete joke. They are inefficient, they don't listen and imo they lie

  • Adski86 Adam Anderton (@Adski86) reported from Middleton, England

    Just stumbled upon @WWE on @btsport , 1st time I’ve seen wrestling in a long time (Years) & wow ....******* Terrible, “Big guys” against Jobbers and botched moves all over the Gaff 😂 The crowd looked like it was at a funeral too!! @90sWWE was obviously a golden era !

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • darnp77 Hi! (@darnp77) reported

    @bt_uk Who do I need to get in touch with to sort out my internet speed? I have a new hub and disc but it is still an issue trying to use a laptop and watch the tv at the same time....

  • tim_clappy Tim Clappison (@tim_clappy) reported

    @bt_uk V poor still I'm afraid. Cuts out regularly and disconnects tv etc. So slow this morning unable to work from home.

  • aebarbour -on a beach- (@aebarbour) reported

    @primevideosport @bt_uk it's pointless trying to watch live sport via your streaming service and broadband service. The picture is out of focus 95% of the time, even though my internet download speed is 50MB. I guess you'll blame each other. #rugby #scovfra

  • gailart61 @gailart61 (@gailart61) reported

    @bt_uk I've come back to BT, good service now re broadband. But AS EVER the email is entirely impossible to use. Why? It was same last time, the worst email experience on the Internet. Impossible also to get help but repeated emails to Gmail urging me to use it or lose it

  • danielportilla Daniel Portilla (@danielportilla) reported

    @bt_uk Hi, the engineer came and checked that the issue was with the router, and the worst was the upload speed. Any chance you can help with that? At the moment you are allowing roughly 1Mbps, and the actual reads are not even half that.

  • DerbyshireARU Derbyshire Armed Response Unit (@DerbyshireARU) reported

    We are currently dealing with a one vehicle RTC on Smalley Drive in Oakwood. The vehicle has collided with a Broadband @WeAreOpenreach box, so there may be some Internet outage in the area for Oakwood residents. @bt_uk have been informed and engineers will be attending.

  • skippy_72 SteveC (@skippy_72) reported

    @bt_uk Hi. I’ve already removed and started with a new install after this date. Issues still persist.

  • n__harris Nicola Harris (@n__harris) reported

    @bt_uk Hopefully sorted now. Fingers crossed. Your helplines are horrendously slow though.

  • JamesHankin1 Jimmy_FM (@JamesHankin1) reported

    apologies no stream tonight cause @bt_uk broadband is a piece of useless junk. had this same problem atleast every couple of months and its getting ridiculous

  • Gav1981 Gav (@Gav1981) reported from Derbyshire, England

    @bt_uk A car has crashed into the service box on Smalley Drive in Derby... I’m hoping to his is in hand and will be fixed ASAP?