BT (British Telecom)

BT (British Telecom) Outage Report in New Buckenham, Norfolk, England

No problems detected

If you are having issues, please submit a report below.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in New Buckenham, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in New Buckenham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in New Buckenham, Norfolk, England 03/07/2026 10:30

At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Phone (7%)

    Phone (7%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near New Buckenham, Norfolk, England

The most recent BT (British Telecom) outage reports came from the following cities: Norwich, Wymondham, Attleborough, Long Stratton and Diss.

Loading map, please wait...
City Problem Type Report Time
United KingdomNorwich Internet
United KingdomNorwich E-mail
United KingdomNorwich Phone
United KingdomWymondham Phone
United KingdomAttleborough Phone
United KingdomNorwich E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near New Buckenham, England

Latest outage, problems and issue reports in New Buckenham and nearby locations:

  • nick_murrell Nick Murrell (@nick_murrell) reported from Norwich, England

    18 months after stopping #BT BB due to shocking service returning as @virginmedia don't serve new home. Terrible sales experience with @bt_uk promised delivery date & mobile back up if couldn't be met. Delivery date delayed, no interim service offered as promised. @BTCare

  • justinhoward6 Justin BUSTER Howard⭐⭐🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧 (@justinhoward6) reported from Norwich, England

    @btsport got some front asking people to donate £10 to the flood victims of Pakistan. Never heard them do this when houses up and down this Isle get ruined in floods every Yr?

  • CJCliffe_FCIPS Chris Cliffe FCIPS (@CJCliffe_FCIPS) reported from Norwich, England

    @bt_uk lost broadband in Norwich NR6. Fault found... ...but an update by Thursday 17th??? Seriously, the last thing I need in 2020 is broadband to fail. Please, get a move on.

  • justinhoward6 Justin BUSTER Howard⭐⭐🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧 (@justinhoward6) reported from Norwich, England

    In the interest of honesty, I can honestly say Steve McManaman is a horrible scouse pr**k who stole a living kicking a ball about only surpassed by him keeping the numerous medical departments in jobs @btsport #chemil

  • SeanGreentree Sean Greentree (@SeanGreentree) reported from Attleborough, England

    @bt_uk I haven’t. But will give it a go. However, my old Premium account is suspended as I was told to cancel the DD on that when I took the new account out - as I’d get it free. But that hasn’t stopped the payment chasers and hence eventual suspension. I’ve explained this many times!

  • michaeldann65 Michael Dann (@michaeldann65) reported from Gislingham, England

    @BTCare On my 4th call to 150 - 2 have been cut off after over 30 minutes of holding, third I rang 150 only and EE answered and put my through but to a business team who wouldn’t help and now I’ve been on hold over 40 minutes once again. Dreadful service :(

  • TheRefinery68 The Internationalist (@TheRefinery68) reported from Norwich, England

    @bt_uk Just normal on my iPhone there was a problem yesterday with an outage

  • glenharlow88 Simon (@glenharlow88) reported from Norwich, England

    @bt_uk I have a BT hub 6 that's no longer required. Please Could you advise me where I can recycle this. Also I'm £30 in credit with yourselves but no longer a customer How can I claim this back.

  • kateloudavies Kate (@kateloudavies) reported from Watton, England

    @bt_uk so glad I wasted my entire day, the guy on the phone didn’t really care and offered max of £25 back. My job depends on WiFi and I deferred my start date, which now has to be done AGAIN. But I’ll need to pay for the hotspot so it’s a bit cheeky isn’t it? Hotspot sucks btw.

  • IChewPorridge Lord Porridge (@IChewPorridge) reported from Watton, England

    @bt_uk I printed them off your internet page - are they really unique to me, because I didn’t have to login

  • kateloudavies Kate (@kateloudavies) reported from Watton, England

    When you wait in all day for @bt_uk engineer to arrive, call them to chase it up and get told they’ve cancelled and no one was going to tell us. Waiting weeks & still waiting. Not even an alternative date. Awful considering we bought into their hotspot to rectify this issue 🙃

  • DWyattHupton David Wyatt-Hupton (@DWyattHupton) reported from Norwich, England

    @btsport How do you find college football replays on the App? Looking to watch last night's game today, but can't see a way to search for it and they don't come up under the American Football section. Can you help?

  • scoop2far Matt (@scoop2far) reported from Norwich, England

    @bt_uk how is it that when you own the backbone of broadband in the uk you still manage to provide service levels so far below any of your rivals? 2 weeks of failing service and no response from BT... rubbish

  • SeanGreentree Sean Greentree (@SeanGreentree) reported from Attleborough, England

    I’m beginning to think that I’ve made a bad choice in @BTCare. 5 lunch hours in a row trying to get my old Premium email account transferred to my new Broadband account. Email now suspended, so made a complaint. Told I’d get a call back in hours. 5 hours on and I’m still waiting!

  • SenninhaPete81 Pete Childs (@SenninhaPete81) reported from Botesdale, England

    @btsport @wwe STOP KEEP SHOWING THE SAME DAMN MATCH ON AFTER EVERY SINGLE RAW AND SMACKDOWN...FOR MONTHS AND MONTHS ITS GETTING VERY STUPID NOW.

  • SenninhaPete81 Pete C of WWE (@SenninhaPete81) reported from Botesdale, England

    @btsport J mir, v rossi and J Miller when advertising them on bt sport with that stupid model they don't speak with an American accent. Fgs 2 of them are Australian and Italian. Fans say its stupid 😤too sort it out. #MotoGP

  • MortyMark Mark Newstead (@MortyMark) reported from Norwich, England

    @ChrisElliott66 @bt_uk Yeah I am in Aspland rd, so not far away. It was only when I started talking to neighbours they said " oh yeah, mine too". Service status on BT website doesn't even acknowledge there is an issue.

  • RachelCShreeve MummaShreeve (@RachelCShreeve) reported from Long Stratton, England

    Still no @bt_uk broadband or home phone for my neighbours and I since Friday as @OpenreachHelp despite having visited the damaged line have made no attempt to fix. Not great when single parent in remote blackspot area. 4 x being told fixed in 48 hours #stillnotfixed #notattempted

  • DJJoshuaRoberts Joshua Roberts (@DJJoshuaRoberts) reported from Norwich, England

    @bt_uk Why is BT WiFi/FON not working in Norwich?

  • GeordieCanary Dave Montgomery (@GeordieCanary) reported from Thorpe St. Andrew, England

    So. It appears that #virginwifi has gone down. Thank goodness I am with @bt_uk providing a seamless connection. I can’t recall my Wi-fi ever dropping. Champion.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • evanderkleijn Ewout van der Kleijn (@evanderkleijn) reported

    @bt_uk please send out your router this Monday at the latest to avoid no fixed line broadband service My son is doing his A-levels and needs to go online. I can't believe your router is out of stock following the Black Friday deal. What did you expect? #btbroadband #disappointed

  • Kung_fu_eric J.K. (@Kung_fu_eric) reported

    @bt_uk November 6th it started, so keep paying for no service?

  • MonsieurStefan Steve Dickson (@MonsieurStefan) reported

    @bt_uk Thanks. It came back on about 20 mins ago. Sounds like a few people had the same issue according to a local Facebook group.

  • MattCarder1 Matt Carder (@MattCarder1) reported

    @btsport why does your app on fire tv stop every time it switches from Dolby vision HDR to non HDR before the adverts in football. Gives a message sorry there’s a problem playing the video, fine once restarted.🤨

  • EmperorMendoza Vladimir Raul (@EmperorMendoza) reported

    Jake: if you’ve never seen BT sport score before, trust me it’s worth giving it a go trust me, it’s really not, it’s the worst show on tv #WOLAVL #btsport

  • Lee_2410 Lee Hazell (@Lee_2410) reported

    If this year hasn't been bad enough, @bt_uk chasing me for subscriptions i cancelled months ago.... I was up to date on payments. Shame on you @bt_uk

  • 4rickus4 Jack Rickus (@4rickus4) reported from Saint Nicholas, Wales

    @EE a few weeks back I could watch BTSport on my Xbox or Fire TV, now I can do neither without being told I need to upgrade my subscription. Can you help please?

  • paintofheart20 Heather Mead (@paintofheart20) reported

    @Dave_G_Grant @bt_uk Don’t worry next months bill will be reflecting the fact I’ve had no service

  • mikeondigital mikee11iott (@mikeondigital) reported

    @bt_uk Michael Elliott - I really need the connection team to call me as they sounded like they were going to resolve it rather than just cancel the order. 07805252808

  • cath_paterson Catherine Paterson (@cath_paterson) reported

    @bt_uk @bt_uk so I have had to contact customer services again today, there was no plan to contact me as no order number. I have had to start from the beginning all over again, over 1.25 hours on the phone, the first date they can give me is 7 Jan, that’s 3 months since the first order