BT (British Telecom) Outage Report in New Buckenham, Norfolk, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in New Buckenham, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in New Buckenham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (60%)
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Wi-fi (14%)
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Phone (11%)
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E-mail (6%)
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Total Blackout (6%)
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TV (2%)
Live Outage Map Near New Buckenham, Norfolk, England
The most recent BT (British Telecom) outage reports came from the following cities: Norwich, Eye, Attleborough, Wymondham and Harleston.
| City | Problem Type | Report Time |
|---|---|---|
 Norwich |
Internet | |
| Norwich |
Wi-fi | |
| Norwich |
Phone | |
| Norwich |
Total Blackout | |
| Norwich |
TV | |
| Norwich |
Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near New Buckenham, England
Latest outage, problems and issue reports in New Buckenham and nearby locations:
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Vineet Shah
(@vineet_shah_007) reported
from
Norwich, England
@bt_uk Need much more than a compensation as for the time I have spent calling and following up what has happened to my complaint, and all for a fault that was out my premises.
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Sean Greentree
(@SeanGreentree) reported
from
Attleborough, England
I’m beginning to think that I’ve made a bad choice in @BTCare. 5 lunch hours in a row trying to get my old Premium email account transferred to my new Broadband account. Email now suspended, so made a complaint. Told I’d get a call back in hours. 5 hours on and I’m still waiting!
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rolledchef87
(@rolledchef) reported
from
Thorpe St. Andrew, England
@davie19tour @btsport 😛 you are easily the worst team to watch in England. Which is extremely sad thinking of the man utd teams I watched as a kid. Also I fully expect everyone to beat us 4-0 mate haha we spent nothing
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The Internationalist
(@TheRefinery68) reported
from
Norwich, England
@bt_uk Just normal on my iPhone there was a problem yesterday with an outage
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Kate
(@kateloudavies) reported
from
Watton, England
@bt_uk so glad I wasted my entire day, the guy on the phone didn’t really care and offered max of £25 back. My job depends on WiFi and I deferred my start date, which now has to be done AGAIN. But I’ll need to pay for the hotspot so it’s a bit cheeky isn’t it? Hotspot sucks btw.
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Vineet Shah
(@vineet_shah_007) reported
from
Norwich, England
@bt_uk Much more than receiving download speeds 5-17Mbs and up load speeds of 0.3-1Mbps for 3-4 weeks does not full fill average speeds of (down)47Mbps and (up)18Mbps of the stay fast guarantee.
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iDifficult 💨
(@IChewPorridge) reported
from
Watton, England
@bt_uk Broadband service working fine. Eventually times out logging in.
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Kate
(@kateloudavies) reported
from
Watton, England
When you wait in all day for @bt_uk engineer to arrive, call them to chase it up and get told they’ve cancelled and no one was going to tell us. Waiting weeks & still waiting. Not even an alternative date. Awful considering we bought into their hotspot to rectify this issue 🙃
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Vineet Shah
(@vineet_shah_007) reported
from
Norwich, England
Service received from BT advisors pathetic. Fault reported on my line on 1-09-2019 before 7pm did not send me a mini hub as their keep connected promise and could not be bothered to fix it till today as called them for the 7th time on 13-09-2019. @BTCare @bt_uk
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David Holmes
(@SharkScubaDave) reported
from
Norwich, England
@jordysniper @btsportwwe @btsport I have asked the same question on more than one occasion! The biggest issue for me is the lack of response! Might as well cancel if the service isn’t going to be up to scratch! Very poor from @btsportwwe @btsport #badcustomerservice
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Dave Montgomery
(@GeordieCanary) reported
from
Thorpe St. Andrew, England
Thank goodness @mrjakehumphrey and @btsport covered #ncfc v #Chelsea The unbalanced coverage from @BBCMOTD / @GaryLineker where it was Chelsea Chelsea Chelsea is rather poor.
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Dave Montgomery
(@GeordieCanary) reported
from
Thorpe St. Andrew, England
So. It appears that #virginwifi has gone down. Thank goodness I am with @bt_uk providing a seamless connection. I can’t recall my Wi-fi ever dropping. Champion.
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Matt
(@scoop2far) reported
from
Norwich, England
@bt_uk how is it that when you own the backbone of broadband in the uk you still manage to provide service levels so far below any of your rivals? 2 weeks of failing service and no response from BT... rubbish
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Lord Porridge
(@IChewPorridge) reported
from
Watton, England
@bt_uk I printed them off your internet page - are they really unique to me, because I didn’t have to login
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Pete C of WWE
(@SenninhaPete81) reported
from
Botesdale, England
@btsport J mir, v rossi and J Miller when advertising them on bt sport with that stupid model they don't speak with an American accent. Fgs 2 of them are Australian and Italian. Fans say its stupid 😤too sort it out. #MotoGP
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Sean Greentree
(@SeanGreentree) reported
from
Attleborough, England
@bt_uk I haven’t. But will give it a go. However, my old Premium account is suspended as I was told to cancel the DD on that when I took the new account out - as I’d get it free. But that hasn’t stopped the payment chasers and hence eventual suspension. I’ve explained this many times!
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Mark Newstead
(@MortyMark) reported
from
Norwich, England
@ChrisElliott66 @bt_uk Yeah I am in Aspland rd, so not far away. It was only when I started talking to neighbours they said " oh yeah, mine too". Service status on BT website doesn't even acknowledge there is an issue.
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Chris Cliffe FCIPS
(@CJCliffe_FCIPS) reported
from
Norwich, England
@bt_uk lost broadband in Norwich NR6. Fault found... ...but an update by Thursday 17th??? Seriously, the last thing I need in 2020 is broadband to fail. Please, get a move on.
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Pete Childs
(@SenninhaPete81) reported
from
Botesdale, England
@btsport @wwe STOP KEEP SHOWING THE SAME DAMN MATCH ON AFTER EVERY SINGLE RAW AND SMACKDOWN...FOR MONTHS AND MONTHS ITS GETTING VERY STUPID NOW.
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Joshua Roberts
(@DJJoshuaRoberts) reported
from
Norwich, England
@bt_uk Why is BT WiFi/FON not working in Norwich?
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Lisa
(@LMuttl) reported
On 14th Nov @bt_uk cut off our broadband. Despite lots phone calls to bt we still don’t have broadband and we’ve lost phone line. Every complaint we make is closed as resolved even tho still no service that we are paying for. Promised call from case manager today did not happen.
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LoungeAdverts
(@AdvertsLounge) reported
@bt_uk If I do raise complaint will bt send someone called Alexa to my house and turn my lights on when I shout at them? I mean that would at least raise a smile out of me
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Jo
(@Jobylake) reported
@bt_uk Customer in EX8 having issues. Connected but no internet. Is there an outage somewhere
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Blue Ged
(@blueged) reported
@bt_uk hello I ordered fibre on 15/11/22 with a promised activation date of 22/11/22. Still no service after 20 days. Get promised phone calls but never happens. Orders keep getting cancelled by bt claiming I asked for cancellations. Complaint in progress. Also emailed.
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John Cowan
(@cowanauskas) reported
@bt_uk I’m not filling out stupid E forms. I’d like a number to speak to someone directly. My wife has already been palmed off by someone on the phone.
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Dominic Tarason
(@DominicTarason) reported
Alright, this is beyond a joke. I've been completely without internet/phone for over a week now. The BT Openreach engineers tried and failed to fix it last week. More were meant to be here this morning. It's now 5pm. Nothing What's going on here, @BT_UK?
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LoungeAdverts
(@AdvertsLounge) reported
@bt_uk My devices in my house are hardwired. As in they don't use wi-fi. Add to that, that I barely have reception in my house to the BT mobile network. And it's not going to connect to my access points. So it's not an ideal solution
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Sergey Maksimov
(@dosyara) reported
After one month @bt_uk/@WeAreOpenreach finally restored my broadband connection. It only took: 6 calls, 2 engineer visits, 3 visits to the post office, 2 replacement modems. And all because somebody mistakenly took over my line. Great service...
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JP
(@JP_288291) reported
@bt_uk I’m a new customer and I want to change my billing date. But your site says I can’t change it twice? I have never changed this.
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Ian Fenn
(@ifenn) reported
And then a @btbusinesscare employee send me an email with a different customer’s address details in and none of the information I requested. Seriously, WTH?