BT (British Telecom)

BT (British Telecom) Outage Report in Mells, Somerset, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Mells, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Mells and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Mells, Somerset, England 05/18/2025 19:05

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (62%)

    Internet (62%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. E-mail (9%)

    E-mail (9%)

  4. Phone (6%)

    Phone (6%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Mells, Somerset, England

The most recent BT (British Telecom) outage reports came from the following cities: Trowbridge, Bruton, Bath and Radstock.

Loading map, please wait...
City Problem Type Report Time
United KingdomTrowbridge Phone
United KingdomBruton Internet
United KingdomTrowbridge Phone
United KingdomTrowbridge Phone
United KingdomTrowbridge Total Blackout
United KingdomTrowbridge E-mail

Community Discussion

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BT (British Telecom) Issues Reports Near Mells, England

Latest outage, problems and issue reports in Mells and nearby locations:

  • louise67cowley Louise Cowley (@louise67cowley) reported from Bathford, England

    @bt_uk @BTCare @Ofcom @OliverDowden 2/2 Bt say she has debt of £800 from last year and won’t connect until it is paid. She did not use wifi at her house and how on earth can she afford that when support herself and child on student loan. Please help.

  • cyberco I P (@cyberco) reported from Bathford, England

    @dvernalls @bt_uk Move to full voip infrastructure from circuit switched PSTN will mean major savings for operators and simplification of the network, full fibre to the house won’t need a copper pair for the phone same for cable. Will be a first step to cheaper bandwidth to the home

  • hols_elton Holly Elton (@hols_elton) reported from Bradford-on-Avon, England

    @bt_uk I have now been told Engineer will be back out in Thursday. Not good customer service

  • Jerryparr Jerry Parr (@Jerryparr) reported from Peasedown Saint John, England

    @bt_uk our wifi is so slow recently. We are on a fibre connection. 01761438787 cant login to BT app as PIN has not arrived by text

  • davidjsherwood David J. Sherwood (@davidjsherwood) reported from Frome, England

    @bt_uk have been an absolute nightmare when it comes to @btsport. No live sport, and no suspension of service like Sky. I'll be cancelling my entire contract at its conclusion.

  • sasathaz Sallie Taylor (@sasathaz) reported from Frome, England

    4 weeks into new BT High Speed Fibre contract and having regular issues with connection - out again today in BA12 very disappointed in @bt_uk

  • jamesburfield James Burfield (@jamesburfield) reported from Midsomer Norton, England

    @conwayMX @btsportufc @UFCEurope @ufc If I have to pay £19.95 a fight, then I’ll just pay box office and VPN with fightpass and cancel BT. Saves me £70 a month @btsport

  • rubadubists Martin (@rubadubists) reported from Frome, England

    @bt_uk Help! My elderly father-in-law who has paid his phone bill on time for over 40 years has had his phone line changed so can only receive calls. The phone is his life line… your complaints process is terrible. What can we do?

  • mbevan84 Mark Bevan (@mbevan84) reported from Frome, England

    There was I saying well done to @btsport for streaming it on @YouTube... problem is the quality is absolutly dire!

  • mitukshooter John Andrews (@mitukshooter) reported from Trowbridge, England

    @bt_uk Our number is already registered on Call protect service and TPS and still you allow all these scammers access to YOUR customers. I have reported todays ones on that link but not holding my breathe BT will be bothered acting. Options are remove phone from line and/or go elsewhere

  • GavBaileyLFC Gav Bailey ✋☝️ (@GavBaileyLFC) reported from Melksham, England

    @charlhennessy1 @bt_uk The same happened to my sister. It sucks! Well if VM ever come into the area, give me a DM & I'll sort you out a good deal. I'm a Network Engineer for them & can get you on mates rates. 👍

  • Jerryparr Jerry Parr (@Jerryparr) reported from Peasedown Saint John, England

    @BTCare we have very poor speed on our wifi and have for a couple of weeks. Tried to logon to BT app but have not recieved PIN yet!! 01761438787

  • Rosariosbath Rosarios (Roscoff) (@Rosariosbath) reported from Bathford, England

    @bt_uk your installation service is a joke installation date 5.8.21 and still not completed. Engineer turns up for today’s appointment. All equipment not here

  • brendanfuller brendanfuller (@brendanfuller) reported from Bathford, England

    @bt_uk No reported issues in Bath, ba2

  • kevins1966 Kevin Searle (@kevins1966) reported from Bathford, England

    Idiot @btsport commentator only seems interested in Tuchel’s preferred script. #wwfc

  • nickfshort Nick Short (@nickfshort) reported from Bathford, England

    Right, might as well cancel my @btsport subscription. I can look at The Horror Channel for free. #Ashes

  • edwardsgwen Gwen (@edwardsgwen) reported from Keynsham, England

    @bt_uk In the meantime, all 50+ households keep paying full price. Awesome! How many years do we have to ensure this intermittent, shoddy service we pay you for?

  • LCollins75 Lee Collins (@LCollins75) reported from Midsomer Norton, England

    @bt_uk .... quite frankly embarrassed to be a BT Shareholder right now 😡 Absolutely shocking customer service from BT. Sell sell sell.

  • Rosariosbath Rosarios (Roscoff) (@Rosariosbath) reported from Bathford, England

    @btbusinesscare another missed appointment and phone call today your service is a joke

  • SCutlerIFA Simon Cutler (@SCutlerIFA) reported from Farmborough, England

    @btsport unable to suspend sports package using your online link and unable to speak to you so will cancel DD and wait to hear from you. Cheers.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • duffycully Seamus Duffy (@duffycully) reported

    Dealing with @bt_uk is like swimming in treacle..With your hands and feet tied. Whilst holding a concrete block. Utterly useless customer service. Comical if it wasn’t so frustrating.

  • suzie93_ Suzie (@suzie93_) reported

    Called @bt_uk to get my ridiculously high bill down from £60 per month for just internet + BT Sports and they managed to knock a tenner off a month, but that 15 min phone call to do so cost me £25 additional onto my phone bill this month 😣 sickening

  • bazzeroony Bazzeroony (@bazzeroony) reported

    @diamcl18 @bt_uk I spent 30 mins with them on the phone today. BT Cloud just doesn't work. It refuses to Sync continuously. Just every now and then. Sync folder can be days out of date. Useless really... it needs fixing.

  • shaunnaeast Shaunna East (@shaunnaeast) reported

    @Triplet111016 @bt_uk Thanks for talking on my behalf. I’m just overly stressed with it. Waiting six weeks for it was bad enough, schools calling me, stress of work and that, now it randomly went off. It worked fine before I wait for an hour to be told it wasn’t even installed! I explain it was!

  • JKJ53021426 JKJ (@JKJ53021426) reported

    @bt_uk Moved into our new home 6 weeks ago. Still waiting for internet connection. HIDEOUS SERVICE. currently been transferred to 4 various departments on the phone ...... and this a communications business!!!

  • MartinHuntbach Martin Huntbach (@MartinHuntbach) reported

    How to move home with @bt_uk broadband... 1. Call them for 45mins to book an engineer 2. Have the engineer cancel the order without telling you 3. Call them for 45mins to book an engineer 3. Have the engineer cancel the order without telling you 5. Repeat until you die...

  • reevesy24 David (@reevesy24) reported

    @BTCare can someone contact me regards an open complaint please.

  • LisaSau36089868 Lisa Saunders (@LisaSau36089868) reported

    @bt_uk want a lesson in how NOT to look after small business customers? Become a small business customer of BT and try and move premises. 6 weeks without internet despite plenty of notice. Massively overpromised service levels. Big greedy organisation exploiting small business

  • CromptonKarl karl crompton (@CromptonKarl) reported

    @bt_uk all you people at Bt are are a bunch of morons ... three days of my life wasted on **** service still not sorted and an email saying they have closed my case twice !!! Useless

  • Jonesy1312Todd sam todd (@Jonesy1312Todd) reported

    @bt_uk Sorry is this a private message ? I never use twitter so not sure if everyone can see my address