BT (British Telecom) Outage Report in Highley, Shropshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Highley, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Highley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 18: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 03:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (17%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Highley, Shropshire, England
The most recent BT (British Telecom) outage reports came from the following cities: Wolverhampton, Kidderminster, Stourbridge and Kingswinford.
| City | Problem Type | Report Time |
|---|---|---|
 Wolverhampton |
Phone | |
| Kidderminster |
||
| Kidderminster |
||
| Wolverhampton |
Total Blackout | |
| Stourbridge |
Internet | |
| Wolverhampton |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Highley, England
Latest outage, problems and issue reports in Highley and nearby locations:
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Dagmar Mackett❄️
(@saltyliquorice) reported
from
Bewdley, England
@bt_uk we tried to get onto your “chat” several times. Only to be told everybody was busy. We then called. Somebody who clearly couldn’t be bothered answered. It would seem you’ve done a great job selling but your #afterservice #customerservice so far has been terrible. #BT
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Bönes Esq.
(@bonesjones) reported
from
Dudley, England
@thesturge @bt_uk @virginmedia We dumped them 18 months ago, it was a nightmare. Good riddance to bad (very expensive) rubbish.
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Nathan Lloyd
(@Wolvesblogger) reported
from
Wolverhampton, England
Anyone else having intimitant sound issues on @btsport ?? I’m watching the Man Utd game and the sound cuts out sporadically.
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john@acamvideo.com
(@THECUBANS) reported
from
Wolverhampton, England
@OpenreachHelp Please stop this corporate line of "Ring your provider" @BTCare have tried there best and your company even lies to them! You must start owning your own company failures, YOU must contact customers that YOU have let down NOT the provider you have all the info 'OWN IT' #rubbish
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john@acamvideo.com
(@THECUBANS) reported
from
Wolverhampton, England
@bt_uk Great customer service #Not you do a deal with @NOWTV_It and switch off your customers packages with you midnight 18th Nov then your offer same packages to loyal customers but increase prices by 110%, if I go direct to @NOWTV_It I can get same packages 50% less #rubbish
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Sian Rowles
(@88Sian) reported
from
Wolverhampton, England
@bt_uk hiya, we’re currently experiencing really slow broadband speeds and can’t log in to our account online (log in page just keeps refreshing). Also can’t get through on the phone. Can anyone help?
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Alveley Community First Responders
(@alveleycfr) reported
from
Alveley, England
@bt_uk your BT community webkit login is not working is there a problem? Won't log in and just returns an error
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Shamim Stokes
(@Shamimstokes) reported
from
Churchill and Blakedown, England
@bt_uk shocking service today from your telephone team! Fobbed off!
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Mark Sidaway
(@sidmj27) reported
from
Dudley, England
@btsport wTF is Glen Hoddle on ???? #theblokeispinchingmoney
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David Craik - EU Citizen - Dinasyddwr UE
(@DaCraik64) reported
from
Kidderminster, England
@bt_uk Wish my BT broadband worked. Just upgraded to high speed on the advice of the engineer & my line "has stability issues" no Internet.
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Leanne
(@lensawag1) reported
from
Dudley, England
I'm so glad Jordan has day centre today. @bt_uk WiFi is down. It was out at 6.15am when I woke up. He needs the WiFi not only to play his music for his anxiety but to communicate with us too. You have until 3pm to fix it or I let him phone you. Good luck xx #specialneedsweek
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Jmanor
(@jmanormusic) reported
from
Wolverhampton, England
Why the #BTsport app so odd I will never know, I’m watching by the Man U matched, & I’m like 1hr behind the live stream, I reach 22mins and it kicks me off and there’s no catch up on the site :/ - if I done a illegal atleast I would of got sole of the end kmt
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Craig Bowker
(@bowker1984) reported
from
Wolverhampton, England
@bt_uk Why we moved to @sky all we had with bt was drop outs. Check your area first, make the right decision based on service and not adverts.
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Mr Vienna
(@bonesjones) reported
from
Dudley, England
WTF is the @btsport commentator #CHOWOL - this rubbish is a new low?
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James Levett
(@iamjameslevett) reported
from
Wolverhampton, England
@OpenreachHelp @bt_uk Is there a reason why the internet in Wolverhampton City Centre is so poor? @wolvescouncil
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Dagmar Mackett❄️
(@saltyliquorice) reported
from
Bewdley, England
@bt_uk We just switched to you from Sky because their service was crap. We were promised that wouldn’t happen with you & were assured of a smooth switch of our broadband, TV & phone. It’s still not happened & we’re being fobbed off with excuses. No good start for a new customer😠
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Living The Dream⛳⛳
(@barcamark) reported
from
Wombourne, England
@btsport Can you offer an option to mute the idiot and his daughter?
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Bing from Kiddy
(@BingfromKiddy) reported
from
Kidderminster, England
The reason we have #VAR is because in my opinion the likes of #SkySports and #btsport and the TV companies in my opinion pushing for it. Cancel your subscriptions now to show them it's killing the game and we don't want or need it
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Dagmar Mackett❄️
(@saltyliquorice) reported
from
Bewdley, England
Major f*** up by @bt_uk after we were promised an excellent service & smooth transition from Sky. We’re now most likely without internet until the middle of next week at the earliest. I work from home, daughters have to revise for A-level mocks. We need internet for both. 😞😠😠
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Dagmar Mackett❄️
(@saltyliquorice) reported
from
Bewdley, England
@JoeTomMack1 @bt_uk Seriously? 😳😠 appalling customer service. #shouldhavestayedwithSky
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Natasha Maddison
(@natasha4mp) reported
@BTGroup @bt_uk help please! Elderly mum with alarm connected to phone has had no service since at least Thursday. Tried Priority service which ironically says there's a fault on the also since Thursday, have reported online - no response, trying to call but cannot get through
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David Gardner
(@DavidPGardner) reported
@bt_uk Hi Alannah. Looks like someone has tried to hack the account and it’s been locked due to many unsuccessful login tries. NOWTV will unlock it within 72 hours. If there’s an issue after that then I will be back in touch.
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Jen Harrison
(@JenHarr20295953) reported
@natasha4mp @BTGroup @bt_uk I've had the same issue - our elderly with alarm systems should be priority but afraid my experience suggests that they don't see it as priority
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GRIMZY
(@GRlMZY) reported
@bt_uk Messaged you a run down of what’s going on while I’m hold to try explain the situation the best I can we just need to be connected ASAP there’s a existing line to our flat I know it can be turned on
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Phil Nester
(@NesterPhil) reported
@MarcAllera @btsport Watch on @btsport with EE is a joke! I’ve been trying to correct a fault on this service since 19 October. I’ve spent approx 6hr over 2weeks trying to it sorted. I keep being batted between Mobile & Broadband depts. Frustrated beyond words.
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Sharon Vaughan
(@sharon8zebra) reported
@bt_uk turns out BT are happy to leave an elderly vulnerable woman without a usable phone for 11 days and counting, with no resolution as yet. Absolutely appalling
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David Gardner
(@DavidPGardner) reported
@bt_uk Is the an issue with logging in to the Now TV player on iOS or Safari? It won't let me login, Have tried resetting password but getting and error unable to log you in, Can't find my account on NowTV help so presume its because it through BT
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Gareth Morgan
(@DrGarethMorgan) reported
@RolandN @bt_uk Yeap & cynical. Don't get me started. It's even worse if you get to speak to some one. My broadband has been down for a week. OK, so are calling to upgrade your broadband package? . . . . I have to call them up every 2 years to "renegotiate" being mugged by them. Irritating.
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Mish Rahman
(@mish_rahman) reported
.@bt_uk are the worst internet provider ever Nationalise them!
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Camilla
(@camilsss) reported
@bt_uk hi, it's not an area issue. You just decided to cut off our contract for no apparent reason. We already spoke to your customer service, is going to take over ONE WEEK to solve..