BT (British Telecom) Outage Report in Highley, Shropshire, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Highley, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Highley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 26: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 06:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Highley, Shropshire, England
The most recent BT (British Telecom) outage reports came from the following cities: Stourport-on-Severn, Ditton Priors, Stourbridge, Wolverhampton and Kidderminster.
| City | Problem Type | Report Time |
|---|---|---|
 Stourport-on-Severn |
Phone | |
| Ditton Priors |
Phone | |
| Stourbridge |
Internet | |
| Wolverhampton |
Internet | |
| Wolverhampton |
Internet | |
| Wolverhampton |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Highley, England
Latest outage, problems and issue reports in Highley and nearby locations:
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john@acamvideo.com
(@THECUBANS) reported
from
Wolverhampton, England
@OpenreachHelp Please stop this corporate line of "Ring your provider" @BTCare have tried there best and your company even lies to them! You must start owning your own company failures, YOU must contact customers that YOU have let down NOT the provider you have all the info 'OWN IT' #rubbish
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Living The Dream⛳⛳
(@barcamark) reported
from
Wombourne, England
@btsport Can you offer an option to mute the idiot and his daughter?
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Leanne
(@lensawag1) reported
from
Dudley, England
I'm so glad Jordan has day centre today. @bt_uk WiFi is down. It was out at 6.15am when I woke up. He needs the WiFi not only to play his music for his anxiety but to communicate with us too. You have until 3pm to fix it or I let him phone you. Good luck xx #specialneedsweek
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Dave Fullwood
(@tyrewulf) reported
from
Wolverhampton, England
@Roxiemusic2018 @KateCopestake @BTGroup @bt_uk @btbusinesscare I was referring to my landline. BT now offers a blocking service and unblocking if you change your mind.
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Chris Lane
(@Chr1spyduck) reported
from
Wombourne, England
@btsport poor that you’re still charging customers or won’t freeze payments while there’s no live sport on. Take a leaf out of @SkySports book.
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Sian Rowles
(@88Sian) reported
from
Wolverhampton, England
@bt_uk hiya, we’re currently experiencing really slow broadband speeds and can’t log in to our account online (log in page just keeps refreshing). Also can’t get through on the phone. Can anyone help?
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H
(@NearLegalJones) reported
from
Dudley, England
@bt_uk BB. Changing to red and back again to blue. On and off all day. I’ve had really problems with this over last couple years lots of visits and CS contact.
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Shamim Stokes
(@Shamimstokes) reported
from
Churchill and Blakedown, England
@bt_uk shocking service today from your telephone team! Fobbed off!
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Adam Matthews
(@AdsMatthews) reported
from
Kidderminster, England
I know there’s not many games left on, but really hope those who feel safe enough are able to take in some non-league football today. They will really appreciate the support! Failing that, give @FCHTOnline against @EUFCofficial a go. Live on @btsport at 5.20pm 🙌
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Roy Allday
(@AlldayRoy) reported
from
Wolverhampton, England
@SteevoSteevo19 @btsport @SkySports Jenas, Harry & Hoddle. BT treat us like one of the big boys whereas Sky is overloaded with dull, salty ex-gooners
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David Craik - EU Citizen - Dinasyddwr UE
(@DaCraik64) reported
from
Kidderminster, England
@bt_uk Wish my BT broadband worked. Just upgraded to high speed on the advice of the engineer & my line "has stability issues" no Internet.
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Living The Dream⛳⛳
(@barcamark) reported
from
Wombourne, England
@btsport can you please sort your shit out 🤬
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H
(@NearLegalJones) reported
from
Dudley, England
@bt_uk Also please could you reply to the DM when you get time there are a couple of questions that need addressing. Know you’re busy etc but not sure how else to contact you this is beyond self help.
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Carol Gainham
(@CGainham) reported
from
Dudley, England
@BTCare made a complaint yesterday and was advised broadband would be back on today it has now been 36 hours with no broadband and still not working. Have tried ringing for the last hour and been in queue for half an hour trying to find answer to problem
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Dave Fullwood
(@tyrewulf) reported
from
Wolverhampton, England
@KateCopestake @BTGroup @bt_uk @btbusinesscare Had a spate of these calls a couple of months back. Said my bband speed slow so played along for a while. (I'm xBT). Their objective to get access to your device via IP address. I blocked their number then the cheeky b**gers rang me again on 3 separate days using diff numbers.
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Old and Gold
(@Joninwhite) reported
from
Wolverhampton, England
@wickwarwolf @btsport One hour and a half wait on the phone today to cancel sports package on Virgin Media. If I want to add it back on it would take 2 minutes online. #virginmedia
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Colin Egginton
(@ColinEgginton) reported
from
Kidderminster, England
@SkyUK Could you make a link in my account section for customers to cancel or pause @btsport We will be back when the sport is back.
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Nathan Lloyd
(@Wolvesblogger) reported
from
Wolverhampton, England
Anyone else having intimitant sound issues on @btsport ?? I’m watching the Man Utd game and the sound cuts out sporadically.
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martin brewer
(@brewerman71) reported
from
Kidderminster, England
@btsport what ******** is jermain jenas on... wolves didn't turn up what planet is he on every other commentator saying what a game it was... sack that idiot
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Bönes Esq.
(@bonesjones) reported
from
Dudley, England
@thesturge @bt_uk @virginmedia We dumped them 18 months ago, it was a nightmare. Good riddance to bad (very expensive) rubbish.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Hector Darling
(@HectorDarling) reported
@bt_uk Hi I was on the phone for a total of 30 mins, I obviously knew about the outage. I'd asked why the hub had changed from amber to purple. I spent 12 of the 39 minutes on hold. To be hung up on. Which is what happened earlier in the week. The BT app still says we r 6 days 2fix
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The Toft Croft
(@thetoftcroft) reported
@bt_uk exactly how long can it possibly take to fix fttp? 2 weeks??? What exactly am I paying for? And no communication at all. What do you expect us all to do without internet? Not much chance of me renewing in April…
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Daria 🇬🇧🇪🇺🌹🧡💚
(@Daria_QT) reported
@theGrit_music @bt_uk @BorisJohnson Won’t touch them with a barge pole - absolutely awful company. I’m so grateful we have alternate options that are infinitely better.
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Louise 👱🏼♀️🍔💕
(@butterflyx85) reported
@bt_uk my wifi is connected but no internet in multiple devices in the home - what’s can I do to fix this?
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Dom
(@dom_taylor123) reported
@nathjnzy @Type2Tony @bt_uk They’re awful mate don’t bother
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Nick Brown ☁
(@techienickb) reported
@SoddenGecko @bt_uk Do they have a complaints email/telephone, I'd raise it as a complaint and demand compenstation. If they refuse take it to @Ofcom
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Alessandro Giudici
(@giudicialex) reported
@bt_uk nah, I don't agree on your validation process when based on your own internal error and you had my name recorded wrongly on whatever internal system (+ invoice) when right on my account. It is a matter of quality control process and this is an instance of a rather poor one.
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The Grit
(@theGrit_music) reported
@Daria_QT @bt_uk @BorisJohnson They're useless. Overcharged me on numerous occasions. I never quite have the energy to go through the pain of swapping companies though. I should have done years ago. This may swing the balence.
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Denis McNeill
(@denis_mcneill) reported
No problem with @bt_uk for years, but unable to renew my contract since 14 Dec. Phone call after phone call promised but never materialise. Shocking level of customer service. @BTCare @MartinSLewis
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Lauren Lee
(@Schlobalob) reported
After 2 years of crap internet from @Virgin, today we got connected with @bt_uk, let’s see what you can do #ExcitingTimes #ThursdayTreats