BT (British Telecom)

BT (British Telecom) Outage Report in Highley, Shropshire, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Highley, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Highley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Highley, Shropshire, England 01/14/2026 11:45

January 14: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 11:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Highley, Shropshire, England

The most recent BT (British Telecom) outage reports came from the following cities: Wolverhampton, Cleobury Mortimer, Kidderminster, Stourport-on-Severn, Ditton Priors and Stourbridge.

Loading map, please wait...
City Problem Type Report Time
United KingdomWolverhampton Phone
United KingdomCleobury Mortimer Internet
United KingdomWolverhampton Wi-fi
United KingdomWolverhampton Internet
United KingdomWolverhampton Internet
United KingdomKidderminster Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Highley, England

Latest outage, problems and issue reports in Highley and nearby locations:

  • saltyliquorice Dagmar Mackett❄️ (@saltyliquorice) reported from Bewdley, England

    @bt_uk We just switched to you from Sky because their service was crap. We were promised that wouldn’t happen with you & were assured of a smooth switch of our broadband, TV & phone. It’s still not happened & we’re being fobbed off with excuses. No good start for a new customer😠

  • barcamark Living The Dream⛳⛳ (@barcamark) reported from Wombourne, England

    @btsport Can you offer an option to mute the idiot and his daughter?

  • Chr1spyduck Chris Lane (@Chr1spyduck) reported from Wombourne, England

    @btsport poor that you’re still charging customers or won’t freeze payments while there’s no live sport on. Take a leaf out of @SkySports book.

  • Wolvesblogger Nathan Lloyd (@Wolvesblogger) reported from Wolverhampton, England

    Anyone else having intimitant sound issues on @btsport ?? I’m watching the Man Utd game and the sound cuts out sporadically.

  • jmanormusic Jmanor (@jmanormusic) reported from Wolverhampton, England

    Why the #BTsport app so odd I will never know, I’m watching by the Man U matched, & I’m like 1hr behind the live stream, I reach 22mins and it kicks me off and there’s no catch up on the site :/ - if I done a illegal atleast I would of got sole of the end kmt

  • saltyliquorice Dagmar Mackett❄️ (@saltyliquorice) reported from Bewdley, England

    @bt_uk we tried to get onto your “chat” several times. Only to be told everybody was busy. We then called. Somebody who clearly couldn’t be bothered answered. It would seem you’ve done a great job selling but your #afterservice #customerservice so far has been terrible. #BT

  • NearLegalJones H (@NearLegalJones) reported from Dudley, England

    @bt_uk Also please could you reply to the DM when you get time there are a couple of questions that need addressing. Know you’re busy etc but not sure how else to contact you this is beyond self help.

  • saltyliquorice Dagmar Mackett❄️ (@saltyliquorice) reported from Bewdley, England

    @JoeTomMack1 @bt_uk Seriously? 😳😠 appalling customer service. #shouldhavestayedwithSky

  • sidmj27 Mark Sidaway (@sidmj27) reported from Dudley, England

    @btsport wTF is Glen Hoddle on ???? #theblokeispinchingmoney

  • THECUBANS john@acamvideo.com (@THECUBANS) reported from Wolverhampton, England

    @OpenreachHelp Please stop this corporate line of "Ring your provider" @BTCare have tried there best and your company even lies to them! You must start owning your own company failures, YOU must contact customers that YOU have let down NOT the provider you have all the info 'OWN IT' #rubbish

  • BingfromKiddy Bing from Kiddy (@BingfromKiddy) reported from Kidderminster, England

    The reason we have #VAR is because in my opinion the likes of #SkySports and #btsport and the TV companies in my opinion pushing for it. Cancel your subscriptions now to show them it's killing the game and we don't want or need it

  • iamjameslevett James Levett (@iamjameslevett) reported from Wolverhampton, England

    @OpenreachHelp @bt_uk Is there a reason why the internet in Wolverhampton City Centre is so poor? @wolvescouncil

  • THECUBANS john@acamvideo.com (@THECUBANS) reported from Wolverhampton, England

    @bt_uk Great customer service #Not you do a deal with @NOWTV_It and switch off your customers packages with you midnight 18th Nov then your offer same packages to loyal customers but increase prices by 110%, if I go direct to @NOWTV_It I can get same packages 50% less #rubbish

  • 88Sian Sian Rowles (@88Sian) reported from Wolverhampton, England

    @bt_uk hiya, we’re currently experiencing really slow broadband speeds and can’t log in to our account online (log in page just keeps refreshing). Also can’t get through on the phone. Can anyone help?

  • NearLegalJones H (@NearLegalJones) reported from Dudley, England

    @bt_uk BB. Changing to red and back again to blue. On and off all day. I’ve had really problems with this over last couple years lots of visits and CS contact.

  • lensawag1 Leanne (@lensawag1) reported from Dudley, England

    I'm so glad Jordan has day centre today. @bt_uk WiFi is down. It was out at 6.15am when I woke up. He needs the WiFi not only to play his music for his anxiety but to communicate with us too. You have until 3pm to fix it or I let him phone you. Good luck xx #specialneedsweek

  • bonesjones Bönes Esq. (@bonesjones) reported from Dudley, England

    @thesturge @bt_uk @virginmedia We dumped them 18 months ago, it was a nightmare. Good riddance to bad (very expensive) rubbish.

  • Shamimstokes Shamim Stokes (@Shamimstokes) reported from Churchill and Blakedown, England

    @bt_uk shocking service today from your telephone team! Fobbed off!

  • DaCraik64 David Craik - EU Citizen - Dinasyddwr UE (@DaCraik64) reported from Kidderminster, England

    @bt_uk Wish my BT broadband worked. Just upgraded to high speed on the advice of the engineer & my line "has stability issues" no Internet.

  • saltyliquorice Dagmar Mackett❄️ (@saltyliquorice) reported from Bewdley, England

    Major f*** up by @bt_uk after we were promised an excellent service & smooth transition from Sky. We’re now most likely without internet until the middle of next week at the earliest. I work from home, daughters have to revise for A-level mocks. We need internet for both. 😞😠😠

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • maney_glen Glen Maney (@maney_glen) reported

    @SeaCasa1 @bt_uk Ring them Sara. SURELY they must provide some kind of service for people in situations such as yourself?

  • jimbobmilne James Rucci O'Brien (@jimbobmilne) reported

    @bt_uk Hi. Why was I charged for a broadband package that was cancelled in the first 14 days, as it was so slow? Thanks. James

  • nickbruff Nick (@nickbruff) reported

    So, a member of the call center at @bt_uk previously said ‘**** you’ and hung up on me. I asked for a recording of the call and conveniently the recording ends when she says it. They’re leaving it at that. Which means they think it’s fine for that to happen. Great work @BTCare.

  • Tobywoofwoof Robert Bleasdale (@Tobywoofwoof) reported

    @bt_uk Hi Lizzie, Yes i reported the fault, which BT engineers admitted was a network issue

  • JordanMeyer1994 Jordan Meyer (@JordanMeyer1994) reported

    @OpenreachHelp Right, but @bt_uk have lied to us about fix dates for three weeks - they’ve also lied continuously about your engineers being on location to fix the issue. So surely you’re able to see when your engineers are scheduled to be on site to finally sort this out?

  • KMcKeown40 Karen McKeown (@KMcKeown40) reported

    @bt_uk I have been waiting for broadband since May. My mini hub has been switched off and the new one which should have arrived today has not appeared. Can you help?

  • chip_phat ChipPhat (@chip_phat) reported

    @bt_uk Well hopefully they tell me it will be up and running tomorrow. Otherwise I will be cancelling the contract. And also leaving EE along with my partner. It's terrible that you guys can't even give me an update tonight. It should have been up and running Friday.

  • antellim David Ellson (@antellim) reported

    @bt_uk Hi. My broadband should have been upgraded today. Your expert tech person arrived on time to install but I still haven't received the new router etc. The phone line has been switched off so now I have no phones until I can get upgraded. What a to-do! Please help.

  • chip_phat ChipPhat (@chip_phat) reported

    @bt_uk And once again, you've not sorted it. I can't get signal in my house at all and this mini hub you gave me is useless. If you don't have my broadband sorted tomorrow I'll be leaving BT as you clearly can't provide your half of the contract.

  • elenwjslt Elen Jones (@elenwjslt) reported

    Has anyone had hurrendous customer support from @EE and @bt_uk @WeAreOpenreach recently? We’ve been without a landline since last Wednesday- my mum is waiting for a phonecall from hospital regarding a date for Cancer surgery.