BT (British Telecom)

BT (British Telecom) Outage Report in Highley, Shropshire, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Highley, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Highley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Highley, Shropshire, England 11/13/2025 01:45

November 13: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 01:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Highley, Shropshire, England

The most recent BT (British Telecom) outage reports came from the following cities: Kidderminster, Wolverhampton, Stourbridge and Kingswinford.

Loading map, please wait...
City Problem Type Report Time
United KingdomKidderminster E-mail
United KingdomWolverhampton Total Blackout
United KingdomStourbridge Internet
United KingdomWolverhampton Internet
United KingdomKingswinford Internet
United KingdomWolverhampton Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Highley, England

Latest outage, problems and issue reports in Highley and nearby locations:

  • iamjameslevett James Levett (@iamjameslevett) reported from Wolverhampton, England

    @OpenreachHelp @bt_uk Is there a reason why the internet in Wolverhampton City Centre is so poor? @wolvescouncil

  • NearLegalJones H (@NearLegalJones) reported from Dudley, England

    @bt_uk Also please could you reply to the DM when you get time there are a couple of questions that need addressing. Know you’re busy etc but not sure how else to contact you this is beyond self help.

  • Shamimstokes Shamim Stokes (@Shamimstokes) reported from Churchill and Blakedown, England

    @bt_uk shocking service today from your telephone team! Fobbed off!

  • BingfromKiddy Bing from Kiddy (@BingfromKiddy) reported from Kidderminster, England

    The reason we have #VAR is because in my opinion the likes of #SkySports and #btsport and the TV companies in my opinion pushing for it. Cancel your subscriptions now to show them it's killing the game and we don't want or need it

  • Chr1spyduck Chris Lane (@Chr1spyduck) reported from Wombourne, England

    @btsport poor that you’re still charging customers or won’t freeze payments while there’s no live sport on. Take a leaf out of @SkySports book.

  • THECUBANS john@acamvideo.com (@THECUBANS) reported from Wolverhampton, England

    @OpenreachHelp Please stop this corporate line of "Ring your provider" @BTCare have tried there best and your company even lies to them! You must start owning your own company failures, YOU must contact customers that YOU have let down NOT the provider you have all the info 'OWN IT' #rubbish

  • lensawag1 Leanne (@lensawag1) reported from Dudley, England

    I'm so glad Jordan has day centre today. @bt_uk WiFi is down. It was out at 6.15am when I woke up. He needs the WiFi not only to play his music for his anxiety but to communicate with us too. You have until 3pm to fix it or I let him phone you. Good luck xx #specialneedsweek

  • Wolvesblogger Nathan Lloyd (@Wolvesblogger) reported from Wolverhampton, England

    Anyone else having intimitant sound issues on @btsport ?? I’m watching the Man Utd game and the sound cuts out sporadically.

  • saltyliquorice Dagmar Mackett❄️ (@saltyliquorice) reported from Bewdley, England

    Major f*** up by @bt_uk after we were promised an excellent service & smooth transition from Sky. We’re now most likely without internet until the middle of next week at the earliest. I work from home, daughters have to revise for A-level mocks. We need internet for both. 😞😠😠

  • saltyliquorice Dagmar Mackett❄️ (@saltyliquorice) reported from Bewdley, England

    @bt_uk We just switched to you from Sky because their service was crap. We were promised that wouldn’t happen with you & were assured of a smooth switch of our broadband, TV & phone. It’s still not happened & we’re being fobbed off with excuses. No good start for a new customer😠

  • sidmj27 Mark Sidaway (@sidmj27) reported from Dudley, England

    @btsport wTF is Glen Hoddle on ???? #theblokeispinchingmoney

  • THECUBANS john@acamvideo.com (@THECUBANS) reported from Wolverhampton, England

    @bt_uk Great customer service #Not you do a deal with @NOWTV_It and switch off your customers packages with you midnight 18th Nov then your offer same packages to loyal customers but increase prices by 110%, if I go direct to @NOWTV_It I can get same packages 50% less #rubbish

  • bonesjones Bönes Esq. (@bonesjones) reported from Dudley, England

    @thesturge @bt_uk @virginmedia We dumped them 18 months ago, it was a nightmare. Good riddance to bad (very expensive) rubbish.

  • DaCraik64 David Craik - EU Citizen - Dinasyddwr UE (@DaCraik64) reported from Kidderminster, England

    @bt_uk Wish my BT broadband worked. Just upgraded to high speed on the advice of the engineer & my line "has stability issues" no Internet.

  • barcamark Living The Dream⛳⛳ (@barcamark) reported from Wombourne, England

    @btsport Can you offer an option to mute the idiot and his daughter?

  • 88Sian Sian Rowles (@88Sian) reported from Wolverhampton, England

    @bt_uk hiya, we’re currently experiencing really slow broadband speeds and can’t log in to our account online (log in page just keeps refreshing). Also can’t get through on the phone. Can anyone help?

  • saltyliquorice Dagmar Mackett❄️ (@saltyliquorice) reported from Bewdley, England

    @JoeTomMack1 @bt_uk Seriously? 😳😠 appalling customer service. #shouldhavestayedwithSky

  • jmanormusic Jmanor (@jmanormusic) reported from Wolverhampton, England

    Why the #BTsport app so odd I will never know, I’m watching by the Man U matched, & I’m like 1hr behind the live stream, I reach 22mins and it kicks me off and there’s no catch up on the site :/ - if I done a illegal atleast I would of got sole of the end kmt

  • saltyliquorice Dagmar Mackett❄️ (@saltyliquorice) reported from Bewdley, England

    @bt_uk we tried to get onto your “chat” several times. Only to be told everybody was busy. We then called. Somebody who clearly couldn’t be bothered answered. It would seem you’ve done a great job selling but your #afterservice #customerservice so far has been terrible. #BT

  • NearLegalJones H (@NearLegalJones) reported from Dudley, England

    @bt_uk BB. Changing to red and back again to blue. On and off all day. I’ve had really problems with this over last couple years lots of visits and CS contact.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • NodstahNash kaleniUK (@NodstahNash) reported

    @bt_uk @EE and their subsidiary dept 'Enjoy', sorry to cancel my contract with you at BT but due to the benal way the company 'Enjoy' work's who were supposed to set up my phone twice, I was left with no alternative to cancel, they're a completely useless load of idiots serious

  • larlmama DAWN COOPER (@larlmama) reported

    @BTCare need to raise a complaint told to call up but it’s a joke on hold for an hour .

  • AdzWhitcombe Adam (@AdzWhitcombe) reported

    @bt_uk Thanks. For some reason my network only shows the router name as an option and then the devices connect to the discs. You can’t choose discs on Wi-Fi.

  • Statto_74 Andy Rockall (@Statto_74) reported

    @bt_uk I don’t have a hybrid device. Certainly didn’t get one when Full Fibre was installed. How long will broadband be down in CO1

  • RabG1988 Robert Gilchrist ⚽️🐿 (@RabG1988) reported

    @bt_uk It’ll not be paid I can tell you that much. I did keep the proof but as this was weeks ago and I hadn’t heard anything I thought all was fine. Terrible way to treat an ex customer. Not a chance I’ll be going back. @skytv at least treat you better.

  • NayimHalfway Abu Fulaan (@NayimHalfway) reported

    Was Peter Drury on duty at all for Leicester 2-3 Spurs? Can’t remember. Can just recall being gutted at the awful commentary on display from BT #thfc #spurs @btsportfootball @btsport

  • lostplan Sol (@lostplan) reported

    @bt_uk It has been rearranged.. but for a date after my current supplier will terminate the service! Is there any way you can bring the date forward? I need it to do my work!

  • pastebrwn Paula Brown (@pastebrwn) reported

    @bt_uk Hi it’s Hedley Rees. 4 The orchard wallasey, Wirral, Ch45 5JN. Account number GB10024276. Hedley has rapidly deteriorating Alzheimer’s- so you can imagine the problems being unable to contact them are causing. A visit was promised again today- no show

  • furlmouse24 Emma Burns (@furlmouse24) reported

    @bt_uk I’ve been contacted by one of your colleagues on messenger.Despite the problem starting on Tuesday,the weather is being blamed for the lack of progress.Two days of storms but six days without service?

  • samchild Sam (@samchild) reported

    @bt_uk Yep new customer, have sent you a message