BT (British Telecom)

BT (British Telecom) Outage Report in Highley, Shropshire, England

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Highley, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Highley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Highley, Shropshire, England 01/13/2026 17:00

January 13: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 06:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Highley, Shropshire, England

The most recent BT (British Telecom) outage reports came from the following cities: Wolverhampton, Cleobury Mortimer, Kidderminster, Stourport-on-Severn, Ditton Priors and Stourbridge.

Loading map, please wait...
City Problem Type Report Time
United KingdomWolverhampton Phone
United KingdomCleobury Mortimer Internet
United KingdomWolverhampton Wi-fi
United KingdomWolverhampton Internet
United KingdomWolverhampton Internet
United KingdomKidderminster Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Highley, England

Latest outage, problems and issue reports in Highley and nearby locations:

  • saltyliquorice Dagmar Mackett❄️ (@saltyliquorice) reported from Bewdley, England

    Major f*** up by @bt_uk after we were promised an excellent service & smooth transition from Sky. We’re now most likely without internet until the middle of next week at the earliest. I work from home, daughters have to revise for A-level mocks. We need internet for both. 😞😠😠

  • Sharonkuhl Sharon Ducker (was Kuhl) (@Sharonkuhl) reported from Much Wenlock, England

    Another @bt_uk mess up should I be surprised, 2 missed engineer appointments still no WIFI. Took 4 months to fix my mothers BT issues not hopeful for mine #appallingservice #notsurprised @guy_ducker

  • bonesjones Bönes Esq. (@bonesjones) reported from Dudley, England

    @thesturge @bt_uk @virginmedia We dumped them 18 months ago, it was a nightmare. Good riddance to bad (very expensive) rubbish.

  • iamjameslevett James Levett (@iamjameslevett) reported from Wolverhampton, England

    @OpenreachHelp @bt_uk Is there a reason why the internet in Wolverhampton City Centre is so poor? @wolvescouncil

  • saltyliquorice Dagmar Mackett❄️ (@saltyliquorice) reported from Bewdley, England

    @bt_uk we tried to get onto your “chat” several times. Only to be told everybody was busy. We then called. Somebody who clearly couldn’t be bothered answered. It would seem you’ve done a great job selling but your #afterservice #customerservice so far has been terrible. #BT

  • Vinny_Banks Vinny Banks (@Vinny_Banks) reported from Wolverhampton, England

    @Kevin_Paycare @btsport They are terrible

  • saltyliquorice Dagmar Mackett❄️ (@saltyliquorice) reported from Bewdley, England

    @JoeTomMack1 @bt_uk Seriously? 😳😠 appalling customer service. #shouldhavestayedwithSky

  • bowker1984 Craig Bowker (@bowker1984) reported from Wolverhampton, England

    @bt_uk Why we moved to @sky all we had with bt was drop outs. Check your area first, make the right decision based on service and not adverts.

  • 88Sian Sian Rowles (@88Sian) reported from Wolverhampton, England

    @bt_uk hiya, we’re currently experiencing really slow broadband speeds and can’t log in to our account online (log in page just keeps refreshing). Also can’t get through on the phone. Can anyone help?

  • THECUBANS john@acamvideo.com (@THECUBANS) reported from Wolverhampton, England

    @bt_uk Great customer service #Not you do a deal with @NOWTV_It and switch off your customers packages with you midnight 18th Nov then your offer same packages to loyal customers but increase prices by 110%, if I go direct to @NOWTV_It I can get same packages 50% less #rubbish

  • LexieFoxy Alexandra Fox (@LexieFoxy) reported from Dudley, England

    Dear scammers if you're going to pretend your @BT_UK Don't use a mobile. D'oh. Although flip the telephone preference service doesn't work.

  • bonesjones Mr Vienna (@bonesjones) reported from Dudley, England

    @PShifter45 @btsport Tbf I may be being a bit harsh, he's not too bad when he's describing the game. It's when he tries to add 'colour' that it all exits stage left.

  • sidmj27 Mark Sidaway (@sidmj27) reported from Dudley, England

    @btsport wTF is Glen Hoddle on ???? #theblokeispinchingmoney

  • bonesjones Mr Vienna (@bonesjones) reported from Dudley, England

    WTF is the @btsport commentator #CHOWOL - this rubbish is a new low?

  • Wolvesblogger Nathan Lloyd (@Wolvesblogger) reported from Wolverhampton, England

    Anyone else having intimitant sound issues on @btsport ?? I’m watching the Man Utd game and the sound cuts out sporadically.

  • BingfromKiddy Bing from Kiddy (@BingfromKiddy) reported from Kidderminster, England

    The reason we have #VAR is because in my opinion the likes of #SkySports and #btsport and the TV companies in my opinion pushing for it. Cancel your subscriptions now to show them it's killing the game and we don't want or need it

  • saltyliquorice Dagmar Mackett❄️ (@saltyliquorice) reported from Bewdley, England

    @bt_uk We just switched to you from Sky because their service was crap. We were promised that wouldn’t happen with you & were assured of a smooth switch of our broadband, TV & phone. It’s still not happened & we’re being fobbed off with excuses. No good start for a new customer😠

  • barcamark Living The Dream⛳⛳ (@barcamark) reported from Wombourne, England

    @btsport Can you offer an option to mute the idiot and his daughter?

  • jmanormusic Jmanor (@jmanormusic) reported from Wolverhampton, England

    Why the #BTsport app so odd I will never know, I’m watching by the Man U matched, & I’m like 1hr behind the live stream, I reach 22mins and it kicks me off and there’s no catch up on the site :/ - if I done a illegal atleast I would of got sole of the end kmt

  • alveleycfr Alveley Community First Responders (@alveleycfr) reported from Alveley, England

    @bt_uk your BT community webkit login is not working is there a problem? Won't log in and just returns an error

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Alcrazy71 Allan Cavanagh (@Alcrazy71) reported from Warkleigh, England

    @btsport your phone service is telling me I should contact your online service, but when I do that, your online service tells me to contact your phone service. This is dreadful!

  • ryandennisref Ryan Dennis (@ryandennisref) reported

    @bt_uk your monthly sports pass payment system is down and has been for hours, kind of ridiculous considering the game starts in 15mins! Anything we can do to fix this?

  • connor_scanlon connor scanlon (@connor_scanlon) reported

    Lucy ward just using technical words with no meaning or structure. Why ******** do @btsportfootball @btsport keep letting this happen, woman’s clueless.

  • betahorse Bobhorse (@betahorse) reported

    Why are BT Sport Presenters in the centre circle they should never be on the pitch there is no reason for it get them off #BTSport

  • AstridgeTy Ty Astridge (@AstridgeTy) reported

    @AscendantDirect @bt_uk Yes, why do you block a BT Sport account for 20 mins when someone gets their password wrong?! And I can't even get hold of any customer services to help me. Why not just reopen the account when the right password has been entered or I reset my password (like I've just done) 🤬🤬

  • Dannymac09 Dannymac® (@Dannymac09) reported

    Anyone else getting a case of Virtigo from this cameraman on @btsport. Keep ******** still 🙄 #MancityArsenal

  • kieronharper Kieron Harper (@kieronharper) reported

    @btsport Keeps saying “ Sorry, the service is unavailable We're aware and fixing it now, so the service should be available soon.” this has been happening for the past 45 minutes…

  • MCFCHeisenberg garry huggies (@MCFCHeisenberg) reported

    @btsport Arsenal wankfest ahoy, Jesus Christ its bad.

  • _bluff_master Bluff Master (@_bluff_master) reported

    @btsport fix your ******* connection, I can barely watch the match

  • Tom_ncfc1902 Tom (@Tom_ncfc1902) reported

    I paid £29 for a month of @btsport for the Champions League quarter finals and the end of the Premier League season. Honestly the quality of the feed is terrible and I think I'd get a better picture watching an illegal stream. You're supposed to be a telecommunications co lads