BT (British Telecom)

BT (British Telecom) Outage Report in Highley, Shropshire, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Highley, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Highley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Highley, Shropshire, England 02/17/2026 16:00

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (6%)

    Phone (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Highley, Shropshire, England

The most recent BT (British Telecom) outage reports came from the following cities: Wolverhampton, Kidderminster and Cleobury Mortimer.

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City Problem Type Report Time
United KingdomWolverhampton Internet
United KingdomWolverhampton Internet
United KingdomWolverhampton Phone
United KingdomWolverhampton Internet
United KingdomWolverhampton Internet
United KingdomWolverhampton Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Highley, England

Latest outage, problems and issue reports in Highley and nearby locations:

  • BingfromKiddy Bing from Kiddy (@BingfromKiddy) reported from Kidderminster, England

    The reason we have #VAR is because in my opinion the likes of #SkySports and #btsport and the TV companies in my opinion pushing for it. Cancel your subscriptions now to show them it's killing the game and we don't want or need it

  • Wolvesblogger Nathan Lloyd (@Wolvesblogger) reported from Wolverhampton, England

    Anyone else having intimitant sound issues on @btsport ?? I’m watching the Man Utd game and the sound cuts out sporadically.

  • Shamimstokes Shamim Stokes (@Shamimstokes) reported from Churchill and Blakedown, England

    @bt_uk shocking service today from your telephone team! Fobbed off!

  • jmanormusic Jmanor (@jmanormusic) reported from Wolverhampton, England

    Why the #BTsport app so odd I will never know, I’m watching by the Man U matched, & I’m like 1hr behind the live stream, I reach 22mins and it kicks me off and there’s no catch up on the site :/ - if I done a illegal atleast I would of got sole of the end kmt

  • THECUBANS john@acamvideo.com (@THECUBANS) reported from Wolverhampton, England

    @OpenreachHelp Please stop this corporate line of "Ring your provider" @BTCare have tried there best and your company even lies to them! You must start owning your own company failures, YOU must contact customers that YOU have let down NOT the provider you have all the info 'OWN IT' #rubbish

  • lensawag1 Leanne (@lensawag1) reported from Dudley, England

    I'm so glad Jordan has day centre today. @bt_uk WiFi is down. It was out at 6.15am when I woke up. He needs the WiFi not only to play his music for his anxiety but to communicate with us too. You have until 3pm to fix it or I let him phone you. Good luck xx #specialneedsweek

  • bonesjones Bönes Esq. (@bonesjones) reported from Dudley, England

    @thesturge @bt_uk @virginmedia We dumped them 18 months ago, it was a nightmare. Good riddance to bad (very expensive) rubbish.

  • Chr1spyduck Chris Lane (@Chr1spyduck) reported from Wombourne, England

    @btsport poor that you’re still charging customers or won’t freeze payments while there’s no live sport on. Take a leaf out of @SkySports book.

  • saltyliquorice Dagmar Mackett❄️ (@saltyliquorice) reported from Bewdley, England

    @bt_uk We just switched to you from Sky because their service was crap. We were promised that wouldn’t happen with you & were assured of a smooth switch of our broadband, TV & phone. It’s still not happened & we’re being fobbed off with excuses. No good start for a new customer😠

  • DaCraik64 David Craik - EU Citizen - Dinasyddwr UE (@DaCraik64) reported from Kidderminster, England

    @bt_uk Wish my BT broadband worked. Just upgraded to high speed on the advice of the engineer & my line "has stability issues" no Internet.

  • AdsMatthews Adam Matthews (@AdsMatthews) reported from Kidderminster, England

    I know there’s not many games left on, but really hope those who feel safe enough are able to take in some non-league football today. They will really appreciate the support! Failing that, give @FCHTOnline against @EUFCofficial a go. Live on @btsport at 5.20pm 🙌

  • saltyliquorice Dagmar Mackett❄️ (@saltyliquorice) reported from Bewdley, England

    Major f*** up by @bt_uk after we were promised an excellent service & smooth transition from Sky. We’re now most likely without internet until the middle of next week at the earliest. I work from home, daughters have to revise for A-level mocks. We need internet for both. 😞😠😠

  • barcamark Living The Dream⛳⛳ (@barcamark) reported from Wombourne, England

    @btsport Can you offer an option to mute the idiot and his daughter?

  • saltyliquorice Dagmar Mackett❄️ (@saltyliquorice) reported from Bewdley, England

    @bt_uk we tried to get onto your “chat” several times. Only to be told everybody was busy. We then called. Somebody who clearly couldn’t be bothered answered. It would seem you’ve done a great job selling but your #afterservice #customerservice so far has been terrible. #BT

  • Joninwhite Old and Gold (@Joninwhite) reported from Wolverhampton, England

    @wickwarwolf @btsport One hour and a half wait on the phone today to cancel sports package on Virgin Media. If I want to add it back on it would take 2 minutes online. #virginmedia

  • NearLegalJones H (@NearLegalJones) reported from Dudley, England

    @bt_uk BB. Changing to red and back again to blue. On and off all day. I’ve had really problems with this over last couple years lots of visits and CS contact.

  • ColinEgginton Colin Egginton (@ColinEgginton) reported from Kidderminster, England

    @SkyUK Could you make a link in my account section for customers to cancel or pause @btsport We will be back when the sport is back.

  • 88Sian Sian Rowles (@88Sian) reported from Wolverhampton, England

    @bt_uk hiya, we’re currently experiencing really slow broadband speeds and can’t log in to our account online (log in page just keeps refreshing). Also can’t get through on the phone. Can anyone help?

  • iamjameslevett James Levett (@iamjameslevett) reported from Wolverhampton, England

    @OpenreachHelp @bt_uk Is there a reason why the internet in Wolverhampton City Centre is so poor? @wolvescouncil

  • NearLegalJones H (@NearLegalJones) reported from Dudley, England

    @bt_uk Also please could you reply to the DM when you get time there are a couple of questions that need addressing. Know you’re busy etc but not sure how else to contact you this is beyond self help.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • NickChestrfield Nick Chesterfield (@NickChestrfield) reported

    @bt_uk why is your customer service so rubbish. Going out of my head with frustration

  • Npteggchaser Darren Little (@Npteggchaser) reported

    @bt_uk Hi there. Do u know if there's any problems with Internet services in the South East Wales area (Newport)? No signals, routers down, can't even do a test. Checked incoming connections etc., all OK.

  • gigi_0110 Gigi (@gigi_0110) reported

    Hi @bt_uk, I DM'd you but got an automated reply so not sure if the message will get to an agent. I keep getting reminder messages to return the old kit you kindly replaced, however I sent it back a few weeks ago and so am now worried about getting a charge. Please can you help?

  • SoddenGecko SoddenGecko 🦎 (@SoddenGecko) reported

    @bt_uk Not yet. I'm taking about the outage. (I should have been clearer)

  • MikeeGipson MikeG (@MikeeGipson) reported

    @bt_uk are pretty useless. Log a broadband fault and their system says they hope to fix it by the 7th February. What sort of SLA is that consider what we pay for BT FTTC and line that is a joke!

  • steviecruyff Steve Morrow (@steviecruyff) reported

    @Murd73 @btsport Damn you Pep it still hurts

  • LouiseMaciver1 Louise Tanner (@LouiseMaciver1) reported

    @BritishTelecom shocking cus service as usual. Double chrgd for BTsport (via Sky and direct with BT) genuine error. Receive final reminder/threat to pass to debt agency today (no previous bills)call up to sort &they are insisting I pay- although I’ve already paid for through Sky

  • marieb811 MARIE B (@marieb811) reported

    I’d love a contact number to discuss a new contract with @BTCare . #bttv Website not giving much away ? Any help.

  • TherionWare Therion Tiberius Ware #FBPPR #FBPE #JohnsonOut (@TherionWare) reported

    @bt_uk Oddly, the whole idea of using RDP is not to drive a couple of hundred miles! Anyway, problem solved by using one of my 15 allocation...

  • LightningLariat Daniel 🏳️‍🌈 (@LightningLariat) reported

    Hey @bt_uk mind explaining this? My speeds should not be this bad. I usually get an average speed between 10 and 12 Mbp/s. But the last few days my speeds have been pathetically slow.