BT (British Telecom)

BT (British Telecom) Outage Report in Highley, Shropshire, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Highley, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Highley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Highley, Shropshire, England 02/18/2026 22:30

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (6%)

    Phone (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Highley, Shropshire, England

The most recent BT (British Telecom) outage reports came from the following cities: Broseley, Wolverhampton, Kidderminster and Cleobury Mortimer.

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City Problem Type Report Time
United KingdomBroseley Internet
United KingdomWolverhampton Internet
United KingdomWolverhampton Internet
United KingdomWolverhampton Phone
United KingdomWolverhampton Internet
United KingdomWolverhampton Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Highley, England

Latest outage, problems and issue reports in Highley and nearby locations:

  • saltyliquorice Dagmar Mackett❄️ (@saltyliquorice) reported from Bewdley, England

    @bt_uk we tried to get onto your “chat” several times. Only to be told everybody was busy. We then called. Somebody who clearly couldn’t be bothered answered. It would seem you’ve done a great job selling but your #afterservice #customerservice so far has been terrible. #BT

  • THECUBANS john@acamvideo.com (@THECUBANS) reported from Wolverhampton, England

    @bt_uk Great customer service #Not you do a deal with @NOWTV_It and switch off your customers packages with you midnight 18th Nov then your offer same packages to loyal customers but increase prices by 110%, if I go direct to @NOWTV_It I can get same packages 50% less #rubbish

  • iamjameslevett James Levett (@iamjameslevett) reported from Wolverhampton, England

    @OpenreachHelp @bt_uk Is there a reason why the internet in Wolverhampton City Centre is so poor? @wolvescouncil

  • barcamark Living The Dream⛳⛳ (@barcamark) reported from Wombourne, England

    @btsport Can you offer an option to mute the idiot and his daughter?

  • saltyliquorice Dagmar Mackett❄️ (@saltyliquorice) reported from Bewdley, England

    @JoeTomMack1 @bt_uk Seriously? 😳😠 appalling customer service. #shouldhavestayedwithSky

  • DaCraik64 David Craik - EU Citizen - Dinasyddwr UE (@DaCraik64) reported from Kidderminster, England

    @bt_uk Wish my BT broadband worked. Just upgraded to high speed on the advice of the engineer & my line "has stability issues" no Internet.

  • NearLegalJones H (@NearLegalJones) reported from Dudley, England

    @bt_uk Also please could you reply to the DM when you get time there are a couple of questions that need addressing. Know you’re busy etc but not sure how else to contact you this is beyond self help.

  • Wolvesblogger Nathan Lloyd (@Wolvesblogger) reported from Wolverhampton, England

    Anyone else having intimitant sound issues on @btsport ?? I’m watching the Man Utd game and the sound cuts out sporadically.

  • saltyliquorice Dagmar Mackett❄️ (@saltyliquorice) reported from Bewdley, England

    @bt_uk We just switched to you from Sky because their service was crap. We were promised that wouldn’t happen with you & were assured of a smooth switch of our broadband, TV & phone. It’s still not happened & we’re being fobbed off with excuses. No good start for a new customer😠

  • alveleycfr Alveley Community First Responders (@alveleycfr) reported from Alveley, England

    @bt_uk your BT community webkit login is not working is there a problem? Won't log in and just returns an error

  • bonesjones Bönes Esq. (@bonesjones) reported from Dudley, England

    @thesturge @bt_uk @virginmedia We dumped them 18 months ago, it was a nightmare. Good riddance to bad (very expensive) rubbish.

  • Shamimstokes Shamim Stokes (@Shamimstokes) reported from Churchill and Blakedown, England

    @bt_uk shocking service today from your telephone team! Fobbed off!

  • saltyliquorice Dagmar Mackett❄️ (@saltyliquorice) reported from Bewdley, England

    Major f*** up by @bt_uk after we were promised an excellent service & smooth transition from Sky. We’re now most likely without internet until the middle of next week at the earliest. I work from home, daughters have to revise for A-level mocks. We need internet for both. 😞😠😠

  • bowker1984 Craig Bowker (@bowker1984) reported from Wolverhampton, England

    @bt_uk Why we moved to @sky all we had with bt was drop outs. Check your area first, make the right decision based on service and not adverts.

  • lensawag1 Leanne (@lensawag1) reported from Dudley, England

    I'm so glad Jordan has day centre today. @bt_uk WiFi is down. It was out at 6.15am when I woke up. He needs the WiFi not only to play his music for his anxiety but to communicate with us too. You have until 3pm to fix it or I let him phone you. Good luck xx #specialneedsweek

  • 88Sian Sian Rowles (@88Sian) reported from Wolverhampton, England

    @bt_uk hiya, we’re currently experiencing really slow broadband speeds and can’t log in to our account online (log in page just keeps refreshing). Also can’t get through on the phone. Can anyone help?

  • BingfromKiddy Bing from Kiddy (@BingfromKiddy) reported from Kidderminster, England

    The reason we have #VAR is because in my opinion the likes of #SkySports and #btsport and the TV companies in my opinion pushing for it. Cancel your subscriptions now to show them it's killing the game and we don't want or need it

  • sidmj27 Mark Sidaway (@sidmj27) reported from Dudley, England

    @btsport wTF is Glen Hoddle on ???? #theblokeispinchingmoney

  • THECUBANS john@acamvideo.com (@THECUBANS) reported from Wolverhampton, England

    @OpenreachHelp Please stop this corporate line of "Ring your provider" @BTCare have tried there best and your company even lies to them! You must start owning your own company failures, YOU must contact customers that YOU have let down NOT the provider you have all the info 'OWN IT' #rubbish

  • jmanormusic Jmanor (@jmanormusic) reported from Wolverhampton, England

    Why the #BTsport app so odd I will never know, I’m watching by the Man U matched, & I’m like 1hr behind the live stream, I reach 22mins and it kicks me off and there’s no catch up on the site :/ - if I done a illegal atleast I would of got sole of the end kmt

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • mjb_banksmj MJB (@mjb_banksmj) reported

    @jmtd_DWG @bt_uk Absolutely shameful. Too busy worrying about paying their shareholders rather than getting enough engineers to fix the lines

  • arlo7966 Arlo (@arlo7966) reported

    @bt_uk is the internet connection in Cumbernauld down. I’ve not had connection for last 20 mins?

  • CraigFerriman Craig Ferriman (@CraigFerriman) reported

    1/2 I cease to be astonished with @bt_uk for their gross ineptitude, rank discourtesy and poor communication towards a prospective customer. Moved into new home in mid-August and still have no Internet. When lodging a complaint it gets closed by them before even speaking to me…

  • revPACman Revd Paul A. Carr (revPACman) (@revPACman) reported

    @bt_uk Actually … no! 41 days without email and still counting and this is causing huge amounts of street and inconvenience. DMs very slow to respond. Same questions asked etc etc so no. Not a relaxing weekend at all thanks.

  • ruthdfreedman Ruth Freedman (@ruthdfreedman) reported

    @bt_uk @BTCare the problem with my phone line persists. You have fobbed me off for years and years, you will not give me a contact to use until it is solved. you close the case repeatedly. Time to change provider I think

  • MelbyNature Mel (@MelbyNature) reported

    @bt_uk why is it the WiFi provided by your BT box is so shambolic I am unable to connect any devices from my room to it? Never used to have a problem so what has changed?

  • JorelJBond Jorel (@JorelJBond) reported

    @bt_uk Oh right okay, it is a technical issue on our iPhones even though everything else is okay 😓

  • js_wood Jason S Wood (@js_wood) reported

    @bt_uk impossible to get through to customer services today, tried at least 4 times, being on hold for 30 mins plus for the line to go dead.. I’ve got better things to do than waste time calling BT.

  • AnnaGra65143872 Anne Graham (@AnnaGra65143872) reported

    @jmtd_DWG @bt_uk Shocking sadly not surprising now after a week of trying to engage with BT. Lots of similar horror stories on social media. My property and street left in disrepair. If postie is injured at least the union will take them on. I am forced down legal route too for want of response.

  • SerenaEvelyn Serena Marchetta (@SerenaEvelyn) reported

    @bt_uk Hi Aisling. Thanks for your reply. I don’t know my landlord number unfortunately. I managed to get through to an adviser on your helpline who told me that it is an area issue. Really hoping it will be resolved soon as I have been without internet for the last couple of hours.