BT (British Telecom) Outage Report in Highley, Shropshire, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Highley, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Highley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 12: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 08:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Highley, Shropshire, England
The most recent BT (British Telecom) outage reports came from the following cities: Wolverhampton, Cleobury Mortimer, Kidderminster, Stourport-on-Severn, Ditton Priors and Stourbridge.
| City | Problem Type | Report Time |
|---|---|---|
 Wolverhampton |
Phone | |
| Cleobury Mortimer |
Internet | |
| Wolverhampton |
Wi-fi | |
| Wolverhampton |
Internet | |
| Wolverhampton |
Internet | |
| Kidderminster |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Highley, England
Latest outage, problems and issue reports in Highley and nearby locations:
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Leanne
(@lensawag1) reported
from
Dudley, England
I'm so glad Jordan has day centre today. @bt_uk WiFi is down. It was out at 6.15am when I woke up. He needs the WiFi not only to play his music for his anxiety but to communicate with us too. You have until 3pm to fix it or I let him phone you. Good luck xx #specialneedsweek
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Colin Egginton
(@ColinEgginton) reported
from
Kidderminster, England
@SkyUK Could you make a link in my account section for customers to cancel or pause @btsport We will be back when the sport is back.
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Bönes Esq.
(@bonesjones) reported
from
Dudley, England
@thesturge @bt_uk @virginmedia We dumped them 18 months ago, it was a nightmare. Good riddance to bad (very expensive) rubbish.
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Chris Lane
(@Chr1spyduck) reported
from
Wombourne, England
@btsport poor that you’re still charging customers or won’t freeze payments while there’s no live sport on. Take a leaf out of @SkySports book.
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H
(@NearLegalJones) reported
from
Dudley, England
@bt_uk Also please could you reply to the DM when you get time there are a couple of questions that need addressing. Know you’re busy etc but not sure how else to contact you this is beyond self help.
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Dave Fullwood
(@tyrewulf) reported
from
Wolverhampton, England
@KateCopestake @BTGroup @bt_uk @btbusinesscare Had a spate of these calls a couple of months back. Said my bband speed slow so played along for a while. (I'm xBT). Their objective to get access to your device via IP address. I blocked their number then the cheeky b**gers rang me again on 3 separate days using diff numbers.
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David Craik - EU Citizen - Dinasyddwr UE
(@DaCraik64) reported
from
Kidderminster, England
@bt_uk Wish my BT broadband worked. Just upgraded to high speed on the advice of the engineer & my line "has stability issues" no Internet.
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Sian Rowles
(@88Sian) reported
from
Wolverhampton, England
@bt_uk hiya, we’re currently experiencing really slow broadband speeds and can’t log in to our account online (log in page just keeps refreshing). Also can’t get through on the phone. Can anyone help?
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Bing from Kiddy
(@BingfromKiddy) reported
from
Kidderminster, England
The reason we have #VAR is because in my opinion the likes of #SkySports and #btsport and the TV companies in my opinion pushing for it. Cancel your subscriptions now to show them it's killing the game and we don't want or need it
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Nathan Lloyd
(@Wolvesblogger) reported
from
Wolverhampton, England
Anyone else having intimitant sound issues on @btsport ?? I’m watching the Man Utd game and the sound cuts out sporadically.
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john@acamvideo.com
(@THECUBANS) reported
from
Wolverhampton, England
@OpenreachHelp Please stop this corporate line of "Ring your provider" @BTCare have tried there best and your company even lies to them! You must start owning your own company failures, YOU must contact customers that YOU have let down NOT the provider you have all the info 'OWN IT' #rubbish
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Shamim Stokes
(@Shamimstokes) reported
from
Churchill and Blakedown, England
@bt_uk shocking service today from your telephone team! Fobbed off!
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Living The Dream⛳⛳
(@barcamark) reported
from
Wombourne, England
@btsport can you please sort your shit out 🤬
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Carol Gainham
(@CGainham) reported
from
Dudley, England
@BTCare made a complaint yesterday and was advised broadband would be back on today it has now been 36 hours with no broadband and still not working. Have tried ringing for the last hour and been in queue for half an hour trying to find answer to problem
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Old and Gold
(@Joninwhite) reported
from
Wolverhampton, England
@wickwarwolf @btsport One hour and a half wait on the phone today to cancel sports package on Virgin Media. If I want to add it back on it would take 2 minutes online. #virginmedia
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Dave Fullwood
(@tyrewulf) reported
from
Wolverhampton, England
@Roxiemusic2018 @KateCopestake @BTGroup @bt_uk @btbusinesscare I was referring to my landline. BT now offers a blocking service and unblocking if you change your mind.
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Living The Dream⛳⛳
(@barcamark) reported
from
Wombourne, England
@btsport Can you offer an option to mute the idiot and his daughter?
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Jmanor
(@jmanormusic) reported
from
Wolverhampton, England
Why the #BTsport app so odd I will never know, I’m watching by the Man U matched, & I’m like 1hr behind the live stream, I reach 22mins and it kicks me off and there’s no catch up on the site :/ - if I done a illegal atleast I would of got sole of the end kmt
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Adam Matthews
(@AdsMatthews) reported
from
Kidderminster, England
I know there’s not many games left on, but really hope those who feel safe enough are able to take in some non-league football today. They will really appreciate the support! Failing that, give @FCHTOnline against @EUFCofficial a go. Live on @btsport at 5.20pm 🙌
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H
(@NearLegalJones) reported
from
Dudley, England
@bt_uk BB. Changing to red and back again to blue. On and off all day. I’ve had really problems with this over last couple years lots of visits and CS contact.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Owen Butterfield
(@smooyacs) reported
Again and again @virginmedia you seem to never surprise me. How can I work when your internet crashes 2-3x per week always as I’m streaming? Can you provide a better service please @bt_uk?
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Rae
(@rellierae) reported
@smooyacs @virginmedia @bt_uk I see people have constant issues with virgin :(
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D Lock
(@Dlock992) reported
@smooyacs @virginmedia @bt_uk Try Vodafone - They might give you both Speed and stability. However, I don't know too much about their connection stability.
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temnilica
(@temnilica) reported
@bt_uk Want to set up a new broadband account with BT? Me too! It has taken them >>>22 days<<< to activate my broadband and I still don't have internet. I have spent countless hours at this point with tech support on chat and phone with no effect.
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Harv
(@H8rv) reported
@bt_uk Internet came back on Tuesday . Landline still doesn’t work. Was booked for engineer to come round yesterday between 1 and 6 to resolve. They never turned up. 👍
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A. Paruk
(@mapkidz) reported
@craigwoodburn @bt_uk I have had a similiar problem. I have lost access to critical information on both my talk21 accounts. When I contacted BT the adviser was not helpful and could not resolve my issue yesterday even after 45 minutes on the phone. kindly advise urgently
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Gregor Munro
(@gregormunro) reported
@bt_uk So a 78 year old on their own with no means of comms (no mobile or internet and now no phone) has to go without a landline for over a week. Let’s hope he doesn’t need to call a doctor etc!? Your online chat colleague said on Monday it would be fixed Tuesday. Poor service imo.
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Riversparkle
(@Riversparkle) reported
@bt_uk I wonder how many more times I am going to be subjected to botched jobs, engineers not showing up and having to wait on the phone for an hour before getting through to the most unsympathetic and incompetent ‘customer service’ robot…?
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juniorboy74
(@juniorboy74) reported
@bt_uk with my Internet being down from the 14th of October and not going to be fixed till the 9th September, could someone please send me a dongol
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Dr Lina Petrakieva
(@linaelfa) reported
@bt_uk I did that last night and after 45 min on the phone and multiple resets on TV box and router the problem is solved!