BT (British Telecom) Outage Report in Highley, Shropshire, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Highley, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Highley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Highley, Shropshire, England
The most recent BT (British Telecom) outage reports came from the following cities: Stourport-on-Severn, Ditton Priors, Stourbridge, Wolverhampton and Kidderminster.
| City | Problem Type | Report Time |
|---|---|---|
 Stourport-on-Severn |
Phone | |
| Ditton Priors |
Phone | |
| Stourbridge |
Internet | |
| Wolverhampton |
Internet | |
| Wolverhampton |
Internet | |
| Wolverhampton |
Total Blackout |
Community Discussion
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BT (British Telecom) Issues Reports Near Highley, England
Latest outage, problems and issue reports in Highley and nearby locations:
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john@acamvideo.com
(@THECUBANS) reported
from
Wolverhampton, England
@bt_uk Great customer service #Not you do a deal with @NOWTV_It and switch off your customers packages with you midnight 18th Nov then your offer same packages to loyal customers but increase prices by 110%, if I go direct to @NOWTV_It I can get same packages 50% less #rubbish
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john@acamvideo.com
(@THECUBANS) reported
from
Wolverhampton, England
@OpenreachHelp Please stop this corporate line of "Ring your provider" @BTCare have tried there best and your company even lies to them! You must start owning your own company failures, YOU must contact customers that YOU have let down NOT the provider you have all the info 'OWN IT' #rubbish
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Dagmar Mackett❄️
(@saltyliquorice) reported
from
Bewdley, England
@bt_uk we tried to get onto your “chat” several times. Only to be told everybody was busy. We then called. Somebody who clearly couldn’t be bothered answered. It would seem you’ve done a great job selling but your #afterservice #customerservice so far has been terrible. #BT
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Bönes Esq.
(@bonesjones) reported
from
Dudley, England
@thesturge @bt_uk @virginmedia We dumped them 18 months ago, it was a nightmare. Good riddance to bad (very expensive) rubbish.
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Dagmar Mackett❄️
(@saltyliquorice) reported
from
Bewdley, England
@JoeTomMack1 @bt_uk Seriously? 😳😠 appalling customer service. #shouldhavestayedwithSky
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Craig Bowker
(@bowker1984) reported
from
Wolverhampton, England
@bt_uk Why we moved to @sky all we had with bt was drop outs. Check your area first, make the right decision based on service and not adverts.
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Jmanor
(@jmanormusic) reported
from
Wolverhampton, England
Why the #BTsport app so odd I will never know, I’m watching by the Man U matched, & I’m like 1hr behind the live stream, I reach 22mins and it kicks me off and there’s no catch up on the site :/ - if I done a illegal atleast I would of got sole of the end kmt
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David Craik - EU Citizen - Dinasyddwr UE
(@DaCraik64) reported
from
Kidderminster, England
@bt_uk Wish my BT broadband worked. Just upgraded to high speed on the advice of the engineer & my line "has stability issues" no Internet.
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Alveley Community First Responders
(@alveleycfr) reported
from
Alveley, England
@bt_uk your BT community webkit login is not working is there a problem? Won't log in and just returns an error
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Dagmar Mackett❄️
(@saltyliquorice) reported
from
Bewdley, England
Major f*** up by @bt_uk after we were promised an excellent service & smooth transition from Sky. We’re now most likely without internet until the middle of next week at the earliest. I work from home, daughters have to revise for A-level mocks. We need internet for both. 😞😠😠
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Shamim Stokes
(@Shamimstokes) reported
from
Churchill and Blakedown, England
@bt_uk shocking service today from your telephone team! Fobbed off!
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James Levett
(@iamjameslevett) reported
from
Wolverhampton, England
@OpenreachHelp @bt_uk Is there a reason why the internet in Wolverhampton City Centre is so poor? @wolvescouncil
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Leanne
(@lensawag1) reported
from
Dudley, England
I'm so glad Jordan has day centre today. @bt_uk WiFi is down. It was out at 6.15am when I woke up. He needs the WiFi not only to play his music for his anxiety but to communicate with us too. You have until 3pm to fix it or I let him phone you. Good luck xx #specialneedsweek
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Dagmar Mackett❄️
(@saltyliquorice) reported
from
Bewdley, England
@bt_uk We just switched to you from Sky because their service was crap. We were promised that wouldn’t happen with you & were assured of a smooth switch of our broadband, TV & phone. It’s still not happened & we’re being fobbed off with excuses. No good start for a new customer😠
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Nathan Lloyd
(@Wolvesblogger) reported
from
Wolverhampton, England
Anyone else having intimitant sound issues on @btsport ?? I’m watching the Man Utd game and the sound cuts out sporadically.
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Bing from Kiddy
(@BingfromKiddy) reported
from
Kidderminster, England
The reason we have #VAR is because in my opinion the likes of #SkySports and #btsport and the TV companies in my opinion pushing for it. Cancel your subscriptions now to show them it's killing the game and we don't want or need it
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Sian Rowles
(@88Sian) reported
from
Wolverhampton, England
@bt_uk hiya, we’re currently experiencing really slow broadband speeds and can’t log in to our account online (log in page just keeps refreshing). Also can’t get through on the phone. Can anyone help?
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Mark Sidaway
(@sidmj27) reported
from
Dudley, England
@btsport wTF is Glen Hoddle on ???? #theblokeispinchingmoney
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Living The Dream⛳⛳
(@barcamark) reported
from
Wombourne, England
@btsport Can you offer an option to mute the idiot and his daughter?
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H
(@NearLegalJones) reported
from
Dudley, England
@bt_uk Also please could you reply to the DM when you get time there are a couple of questions that need addressing. Know you’re busy etc but not sure how else to contact you this is beyond self help.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Beth Thomas
(@bt184) reported
@bt_uk twice they've now hung up on me. So your engineer can't be bothered to do their job and your advisors hang up if you have a complaint. Wow, quality service you provide
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James
(@jamesbrooks94) reported
@bt_uk 12 missed engineer visits, escalation has done **** all and I’ve been without internet for over a month. Please get someone to call me ASAP who can actually help.
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unitedwarrior
(@unitedwarrior3) reported
@bt_uk shocking service. Been on the phone for over 5 hrs over two days trying to sort my BT broadband out. Was told the ‘order failed’ and now even though I was assured it would be delivered the 9th I’m now told it’s the 16th Feb! Shocking
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Paul O’Reilly
(@submarinebloke) reported
@bt_uk Hi, I’ve been trying to cancel my BT cloud subscription for a few months now, every time I call, your staff say they will do it, refund me that month but then I get a charge the next month! How on earth do I cancel?
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Beth Thomas
(@bt184) reported
@bt_uk Yeah sure it wasn't the case. Then why is it the engineer didn't bother telling us? He asked us to keep our door on the latch for him because he'd only be 2 or 3 minutes yet here we are. Tried calling but your staff says they can't cancel the order as is the same day
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Ben Verinder
(@BenVerinder) reported
Oh woeful @bt_uk communications - just getting the easy stuff wrong. Broadband slower than the contract stipulates. They send an engineer quickly (that's the hard part). He can't find fault. They ask me to SMS to rebook but the SMS number doesn't work. Call to rebook.
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Linvester
(@Linvester1) reported
@bt_uk I paid for a 30 day wifi subscription but it has been down for over 24 hours now.... wifi is not even showing for me to connect to. SE15 area - Peckham
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James
(@jamesbrooks94) reported
@OpenreachHelp Frazer, unfortunately @bt_uk seem to have some communication issues with you regarding our fault. The dig team has been on the 11th of Jan and nobody has come back since. 12 missed appointments to connect us.
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Mariah Toner 💚
(@TonerHotmail) reported
@Lunnoe1 @bt_uk I'm 15mths down the line, passed from pillar to post, had 121 days of no internet, being compensated but I've still no Broadband...get out now whilst you still can is my advice.
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Mariah Toner 💚
(@TonerHotmail) reported
@bt_uk I suggest you ask your service user what they think of your service. I was hung up on twice today... guess it gets them through the calls quicker & all part of the training.