BT (British Telecom)

BT (British Telecom) Outage Report in Highley, Shropshire, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Highley, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Highley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Highley, Shropshire, England 12/13/2025 19:35

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Highley, Shropshire, England

The most recent BT (British Telecom) outage reports came from the following cities: Ditton Priors, Stourbridge, Wolverhampton, Kidderminster and Kingswinford.

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City Problem Type Report Time
United KingdomDitton Priors Phone
United KingdomStourbridge Internet
United KingdomWolverhampton Internet
United KingdomWolverhampton Internet
United KingdomWolverhampton Total Blackout
United KingdomWolverhampton Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Highley, England

Latest outage, problems and issue reports in Highley and nearby locations:

  • iamjameslevett James Levett (@iamjameslevett) reported from Wolverhampton, England

    @OpenreachHelp @bt_uk Is there a reason why the internet in Wolverhampton City Centre is so poor? @wolvescouncil

  • 88Sian Sian Rowles (@88Sian) reported from Wolverhampton, England

    @bt_uk hiya, we’re currently experiencing really slow broadband speeds and can’t log in to our account online (log in page just keeps refreshing). Also can’t get through on the phone. Can anyone help?

  • NearLegalJones H (@NearLegalJones) reported from Dudley, England

    @bt_uk BB. Changing to red and back again to blue. On and off all day. I’ve had really problems with this over last couple years lots of visits and CS contact.

  • THECUBANS john@acamvideo.com (@THECUBANS) reported from Wolverhampton, England

    @OpenreachHelp Please stop this corporate line of "Ring your provider" @BTCare have tried there best and your company even lies to them! You must start owning your own company failures, YOU must contact customers that YOU have let down NOT the provider you have all the info 'OWN IT' #rubbish

  • Joninwhite Old and Gold (@Joninwhite) reported from Wolverhampton, England

    @wickwarwolf @btsport One hour and a half wait on the phone today to cancel sports package on Virgin Media. If I want to add it back on it would take 2 minutes online. #virginmedia

  • saltyliquorice Dagmar Mackett❄️ (@saltyliquorice) reported from Bewdley, England

    @bt_uk We just switched to you from Sky because their service was crap. We were promised that wouldn’t happen with you & were assured of a smooth switch of our broadband, TV & phone. It’s still not happened & we’re being fobbed off with excuses. No good start for a new customer😠

  • bonesjones Bönes Esq. (@bonesjones) reported from Dudley, England

    @thesturge @bt_uk @virginmedia We dumped them 18 months ago, it was a nightmare. Good riddance to bad (very expensive) rubbish.

  • barcamark Living The Dream⛳⛳ (@barcamark) reported from Wombourne, England

    @btsport Can you offer an option to mute the idiot and his daughter?

  • NearLegalJones H (@NearLegalJones) reported from Dudley, England

    @bt_uk Also please could you reply to the DM when you get time there are a couple of questions that need addressing. Know you’re busy etc but not sure how else to contact you this is beyond self help.

  • BingfromKiddy Bing from Kiddy (@BingfromKiddy) reported from Kidderminster, England

    The reason we have #VAR is because in my opinion the likes of #SkySports and #btsport and the TV companies in my opinion pushing for it. Cancel your subscriptions now to show them it's killing the game and we don't want or need it

  • Wolvesblogger Nathan Lloyd (@Wolvesblogger) reported from Wolverhampton, England

    Anyone else having intimitant sound issues on @btsport ?? I’m watching the Man Utd game and the sound cuts out sporadically.

  • ColinEgginton Colin Egginton (@ColinEgginton) reported from Kidderminster, England

    @SkyUK Could you make a link in my account section for customers to cancel or pause @btsport We will be back when the sport is back.

  • Shamimstokes Shamim Stokes (@Shamimstokes) reported from Churchill and Blakedown, England

    @bt_uk shocking service today from your telephone team! Fobbed off!

  • saltyliquorice Dagmar Mackett❄️ (@saltyliquorice) reported from Bewdley, England

    Major f*** up by @bt_uk after we were promised an excellent service & smooth transition from Sky. We’re now most likely without internet until the middle of next week at the earliest. I work from home, daughters have to revise for A-level mocks. We need internet for both. 😞😠😠

  • jmanormusic Jmanor (@jmanormusic) reported from Wolverhampton, England

    Why the #BTsport app so odd I will never know, I’m watching by the Man U matched, & I’m like 1hr behind the live stream, I reach 22mins and it kicks me off and there’s no catch up on the site :/ - if I done a illegal atleast I would of got sole of the end kmt

  • AdsMatthews Adam Matthews (@AdsMatthews) reported from Kidderminster, England

    I know there’s not many games left on, but really hope those who feel safe enough are able to take in some non-league football today. They will really appreciate the support! Failing that, give @FCHTOnline against @EUFCofficial a go. Live on @btsport at 5.20pm 🙌

  • lensawag1 Leanne (@lensawag1) reported from Dudley, England

    I'm so glad Jordan has day centre today. @bt_uk WiFi is down. It was out at 6.15am when I woke up. He needs the WiFi not only to play his music for his anxiety but to communicate with us too. You have until 3pm to fix it or I let him phone you. Good luck xx #specialneedsweek

  • Chr1spyduck Chris Lane (@Chr1spyduck) reported from Wombourne, England

    @btsport poor that you’re still charging customers or won’t freeze payments while there’s no live sport on. Take a leaf out of @SkySports book.

  • saltyliquorice Dagmar Mackett❄️ (@saltyliquorice) reported from Bewdley, England

    @bt_uk we tried to get onto your “chat” several times. Only to be told everybody was busy. We then called. Somebody who clearly couldn’t be bothered answered. It would seem you’ve done a great job selling but your #afterservice #customerservice so far has been terrible. #BT

  • DaCraik64 David Craik - EU Citizen - Dinasyddwr UE (@DaCraik64) reported from Kidderminster, England

    @bt_uk Wish my BT broadband worked. Just upgraded to high speed on the advice of the engineer & my line "has stability issues" no Internet.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • zilmeg Gemma Dew (@zilmeg) reported

    @bt_uk BT engineer was up the telephone pole in our street an hour ago and our wifi has been down since. Do us a favour and send him back please so he can fix whatever he’s broken, trying to WFH here 😞

  • echopark24 David Echo Guild (@echopark24) reported

    @bt_uk Granted it was still something I ran but their engineers never thought of it or checked the logs to see. It was a cheap IP camera I bought to keep an eye out. Mental eh. But all it took in the end was some good old investigation work.

  • TiggerTherese ⚫️ Thérèse (@TiggerTherese) reported

    Anyone else found that BT email has become EVEN SLOWER since Christmas? (Once upon a time I might have copied this complaint to @BTHelp but Twitter have suspended them! Wot?!?) @bt_uk <--- You actually have to go to Google to find this account. 😬🤯😵‍💫🤡🤖

  • mashbhaiji5 Mash (@mashbhaiji5) reported

    @bt_uk can you tell me why my broadband goes down every day at same time..trying to wfh..increasingly frustrating..keep being told nothing wrong 🤔

  • kyleslnger ks (@kyleslnger) reported

    @bt_uk I need help with my BT sim, I am trying to remove an add on that I don't need and it isn't letting me, my bill is £54 for next month, can you help?

  • Harras69 Pete H (@Harras69) reported

    On the verge of going all defense (Michael Douglas, falling down) on @bt_uk ...... what is going on with my order website is say appts keep getting rejected.....how many times are we doing this

  • JanetV_Hooper Janet Hooper (@JanetV_Hooper) reported

    @bt_uk 4 weeks since my elderly mum had broadband put in, worst decision ever! 2 weeks without a landline and still not sorted, is this a record? Please give me your CEO's contact details for a major complaint.

  • MarkSutton3110 Mark Sutton (@MarkSutton3110) reported

    3 visits from BT engineers, & they still cannot provide the broadband service for which we pay a not insignificant sum. However, @BTGroup @bt_uk is very keen to offer me fibre optic. “We cannot get your Corsa to work. Please buy a Porsche 911 at huge cost due to our failure.” 🤦

  • echopark24 David Echo Guild (@echopark24) reported

    You know, this time last year I had problems with my @bt_uk broadband for 6 months! In those months we had 6 engineers come out and one new router and another I bought myself. In the end it wasn't BT who fixed it, it was me. By looking for the fault instead of blaming my HDD.

  • SimoneTani Simone Tani (@SimoneTani) reported

    @OpenreachHelp @bt_uk @WeAreOpenreach the same engineers that came this morning supposedly to change my modem, and did not have a modem with them, came back now to check which cable needs fixing. Never mind that more than 10 engineers already assessed which cable needs fixing. Comedy award.