BT (British Telecom) outages and service status in Highley, England
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
Full Outage Map
- BT (British Telecom) generated 0 outage signals in the last 24 hours around Highley, including 0 direct reports.
- The most common problems reported in this area mention Wi-fi and Internet.
- Wi-fi (67%)
- Internet (33%)
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Highley, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Highley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 8: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 06:00 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Highley, England
The most recent BT (British Telecom) outage reports came from the following cities: Wolverhampton, Kidderminster, Bridgnorth, and Much Wenlock.
| City | Problem Type | Report Time |
|---|---|---|
 Wolverhampton
|
Wi-fi | 9 days ago |
Community Discussion
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BT (British Telecom) Issues Reports Near Highley, England
Latest outage, problems and issue reports in Highley and nearby locations:
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Sharon Ducker (was Kuhl) (@Sharonkuhl) reported from Much Wenlock, EnglandAnother @bt_uk mess up should I be surprised, 2 missed engineer appointments still no WIFI. Took 4 months to fix my mothers BT issues not hopeful for mine #appallingservice #notsurprised @guy_ducker
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Dagmar Mackett❄️ (@saltyliquorice) reported from Bewdley, England@bt_uk we tried to get onto your “chat” several times. Only to be told everybody was busy. We then called. Somebody who clearly couldn’t be bothered answered. It would seem you’ve done a great job selling but your #afterservice #customerservice so far has been terrible. #BT
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James Levett (@iamjameslevett) reported from Wolverhampton, England@OpenreachHelp @bt_uk Is there a reason why the internet in Wolverhampton City Centre is so poor? @wolvescouncil
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Living The Dream⛳⛳ (@barcamark) reported from Wombourne, England@btsport can you please sort your shit out 🤬
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Sian Rowles (@88Sian) reported from Wolverhampton, England@bt_uk hiya, we’re currently experiencing really slow broadband speeds and can’t log in to our account online (log in page just keeps refreshing). Also can’t get through on the phone. Can anyone help?
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H (@NearLegalJones) reported from Dudley, England@bt_uk Also please could you reply to the DM when you get time there are a couple of questions that need addressing. Know you’re busy etc but not sure how else to contact you this is beyond self help.
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Adam Matthews (@AdsMatthews) reported from Kidderminster, EnglandI know there’s not many games left on, but really hope those who feel safe enough are able to take in some non-league football today. They will really appreciate the support! Failing that, give @FCHTOnline against @EUFCofficial a go. Live on @btsport at 5.20pm 🙌
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Living The Dream⛳⛳ (@barcamark) reported from Wombourne, England@btsport Can you offer an option to mute the idiot and his daughter?
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Dagmar Mackett❄️ (@saltyliquorice) reported from Bewdley, England@bt_uk We just switched to you from Sky because their service was crap. We were promised that wouldn’t happen with you & were assured of a smooth switch of our broadband, TV & phone. It’s still not happened & we’re being fobbed off with excuses. No good start for a new customer😠
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Roy Allday (@AlldayRoy) reported from Wolverhampton, England@SteevoSteevo19 @btsport @SkySports Jenas, Harry & Hoddle. BT treat us like one of the big boys whereas Sky is overloaded with dull, salty ex-gooners
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Shamim Stokes (@Shamimstokes) reported from Churchill and Blakedown, England@bt_uk shocking service today from your telephone team! Fobbed off!
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Colin Egginton (@ColinEgginton) reported from Kidderminster, England@SkyUK Could you make a link in my account section for customers to cancel or pause @btsport We will be back when the sport is back.
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Dagmar Mackett❄️ (@saltyliquorice) reported from Bewdley, EnglandMajor f*** up by @bt_uk after we were promised an excellent service & smooth transition from Sky. We’re now most likely without internet until the middle of next week at the earliest. I work from home, daughters have to revise for A-level mocks. We need internet for both. 😞😠😠
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Carol Gainham (@CGainham) reported from Dudley, England@BTCare made a complaint yesterday and was advised broadband would be back on today it has now been 36 hours with no broadband and still not working. Have tried ringing for the last hour and been in queue for half an hour trying to find answer to problem
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Old and Gold (@Joninwhite) reported from Wolverhampton, England@wickwarwolf @btsport One hour and a half wait on the phone today to cancel sports package on Virgin Media. If I want to add it back on it would take 2 minutes online. #virginmedia
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Vinny Banks (@Vinny_Banks) reported from Wolverhampton, England@Kevin_Paycare @btsport They are terrible
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Chris Lane (@Chr1spyduck) reported from Wombourne, England@btsport poor that you’re still charging customers or won’t freeze payments while there’s no live sport on. Take a leaf out of @SkySports book.
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Alexandra Fox (@LexieFoxy) reported from Dudley, EnglandDear scammers if you're going to pretend your @BT_UK Don't use a mobile. D'oh. Although flip the telephone preference service doesn't work.
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Hackwood Electrical (@ajhackwood) reported from Dudley, EnglandBloody hell @btsport who let this guy ask the stupid questions?
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Dagmar Mackett❄️ (@saltyliquorice) reported from Bewdley, England@JoeTomMack1 @bt_uk Seriously? 😳😠 appalling customer service. #shouldhavestayedwithSky
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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JAH (@JAH59) reported@bt_uk I want to make a complaint
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Kyron Hodgetts (@poutingpou) reported@bt_uk thanks for the great service. Almost two months on, still no fibre connection and now you have cancelled my contract right in the middle of our daughter's GCSE exams revision. Well done everybody. Come on #BT get cracking
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Alan Reeve (@AlanReeve2) reported@bt_uk I've tried calling and it doesn't connected and hangs up after a second. I am using a USA e SIM right now, could that be the price problem?
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Steve 'beyond the bounds of respectability' (@Stever_wales) reported@bt_uk I am trying to reach your customer support to get an overdue promised update on case no C10002481840. Being on hold for an hour, purposely being ignored i assume. Please help. Not a good experience as a new customer.
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Alice (@alpinefaery) reported@bt_uk I have access now, thank you to the nice BT man for helping me! 🙏🏻 And sorry again for losing credit and cutting the poor man off :( I felt so bad!
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Andy250 (@Ministryofmess) reported@bt_uk As well as the complaint, I've phoned twice this morning and got told the queue is over 15 minutes. Useless.
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Aaron Law (@AaronLaw92) reported@bt_uk It's never worked since signing up, I was told my account was being deleted so it could be recreated
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Chris Hill (@dochill82) reportedSo tell me @bt_uk: 1. Is this the excellent customer service you talk about being committed to? 2. Why was my account cancelled when you knew it didn’t come from me? 3. Why aren’t your customer service team bending over backwards to get me online again today?
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Anne Optimi-City (@AnneMurawski) reported@btbusinesscare I need to pay our bill. Can't log in. You have added a new security requirement. A passcode. When I enter it I get an error message "Bad Request - your browser sent a request that this server could not understand" Tried chat - held on 30 minutes. 1/2
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George Somerville (@geosomerville) reportedDear @bt_uk - for 6 weeks I have had a wholly unreliable WiFi signal. So far I have had 2 engineers to the house & 2 to the outside set up. I am using the chat function again to speak with one of your colleagues for what is now the 8th or 9th time. There is no consistency, I have to relay the problem each time & each time they have another trick to try. I am getting nowhere with fixing the problem & just going around in circles. Please can I speak to someone who can help!!!!! PLEASE!