BT (British Telecom)

BT (British Telecom) Outage Report in Highley, Shropshire, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Highley, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Highley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Highley, Shropshire, England 11/22/2025 21:05

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Highley, Shropshire, England

The most recent BT (British Telecom) outage reports came from the following cities: Wolverhampton, Kidderminster, Stourbridge and Kingswinford.

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City Problem Type Report Time
United KingdomWolverhampton Internet
United KingdomWolverhampton Internet
United KingdomWolverhampton Phone
United KingdomKidderminster E-mail
United KingdomKidderminster E-mail
United KingdomWolverhampton Total Blackout

Community Discussion

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BT (British Telecom) Issues Reports Near Highley, England

Latest outage, problems and issue reports in Highley and nearby locations:

  • Vinny_Banks Vinny Banks (@Vinny_Banks) reported from Wolverhampton, England

    @Kevin_Paycare @btsport They are terrible

  • Truss17Jayne Tracey Jayne Russell (@Truss17Jayne) reported from Dudley, England

    @bt_uk is there a problem- West Midlands?

  • saltyliquorice Dagmar Mackett❄️ (@saltyliquorice) reported from Bewdley, England

    @bt_uk we tried to get onto your “chat” several times. Only to be told everybody was busy. We then called. Somebody who clearly couldn’t be bothered answered. It would seem you’ve done a great job selling but your #afterservice #customerservice so far has been terrible. #BT

  • iamjameslevett James Levett (@iamjameslevett) reported from Wolverhampton, England

    @OpenreachHelp @bt_uk Is there a reason why the internet in Wolverhampton City Centre is so poor? @wolvescouncil

  • LexieFoxy Alexandra Fox (@LexieFoxy) reported from Dudley, England

    Dear scammers if you're going to pretend your @BT_UK Don't use a mobile. D'oh. Although flip the telephone preference service doesn't work.

  • jmanormusic Jmanor (@jmanormusic) reported from Wolverhampton, England

    Why the #BTsport app so odd I will never know, I’m watching by the Man U matched, & I’m like 1hr behind the live stream, I reach 22mins and it kicks me off and there’s no catch up on the site :/ - if I done a illegal atleast I would of got sole of the end kmt

  • saltyliquorice Dagmar Mackett❄️ (@saltyliquorice) reported from Bewdley, England

    @JoeTomMack1 @bt_uk Seriously? 😳😠 appalling customer service. #shouldhavestayedwithSky

  • bonesjones Mr Vienna (@bonesjones) reported from Dudley, England

    WTF is the @btsport commentator #CHOWOL - this rubbish is a new low?

  • bonesjones Mr Vienna (@bonesjones) reported from Dudley, England

    @PShifter45 @btsport Tbf I may be being a bit harsh, he's not too bad when he's describing the game. It's when he tries to add 'colour' that it all exits stage left.

  • Shamimstokes Shamim Stokes (@Shamimstokes) reported from Churchill and Blakedown, England

    @bt_uk no phone or wifi for a week! Thank goodness for the mini hub although could do with 2-3 as constantly having to move it round the house to get some signal. Only a week to go until you fix it, yay!!!

  • bowker1984 Craig Bowker (@bowker1984) reported from Wolverhampton, England

    @bt_uk Why we moved to @sky all we had with bt was drop outs. Check your area first, make the right decision based on service and not adverts.

  • 88Sian Sian Rowles (@88Sian) reported from Wolverhampton, England

    @bt_uk hiya, we’re currently experiencing really slow broadband speeds and can’t log in to our account online (log in page just keeps refreshing). Also can’t get through on the phone. Can anyone help?

  • alveleycfr Alveley Community First Responders (@alveleycfr) reported from Alveley, England

    @bt_uk your BT community webkit login is not working is there a problem? Won't log in and just returns an error

  • BingfromKiddy Bing from Kiddy (@BingfromKiddy) reported from Kidderminster, England

    The reason we have #VAR is because in my opinion the likes of #SkySports and #btsport and the TV companies in my opinion pushing for it. Cancel your subscriptions now to show them it's killing the game and we don't want or need it

  • THECUBANS john@acamvideo.com (@THECUBANS) reported from Wolverhampton, England

    @bt_uk Great customer service #Not you do a deal with @NOWTV_It and switch off your customers packages with you midnight 18th Nov then your offer same packages to loyal customers but increase prices by 110%, if I go direct to @NOWTV_It I can get same packages 50% less #rubbish

  • Sharonkuhl Sharon Ducker (was Kuhl) (@Sharonkuhl) reported from Much Wenlock, England

    Another @bt_uk mess up should I be surprised, 2 missed engineer appointments still no WIFI. Took 4 months to fix my mothers BT issues not hopeful for mine #appallingservice #notsurprised @guy_ducker

  • ajhackwood Hackwood Electrical (@ajhackwood) reported from Dudley, England

    Bloody hell @btsport who let this guy ask the stupid questions?

  • saltyliquorice Dagmar Mackett❄️ (@saltyliquorice) reported from Bewdley, England

    Major f*** up by @bt_uk after we were promised an excellent service & smooth transition from Sky. We’re now most likely without internet until the middle of next week at the earliest. I work from home, daughters have to revise for A-level mocks. We need internet for both. 😞😠😠

  • sidmj27 Mark Sidaway (@sidmj27) reported from Dudley, England

    @btsport wTF is Glen Hoddle on ???? #theblokeispinchingmoney

  • saltyliquorice Dagmar Mackett❄️ (@saltyliquorice) reported from Bewdley, England

    @bt_uk We just switched to you from Sky because their service was crap. We were promised that wouldn’t happen with you & were assured of a smooth switch of our broadband, TV & phone. It’s still not happened & we’re being fobbed off with excuses. No good start for a new customer😠

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • ClaireLbax Claire Baxter (@ClaireLbax) reported

    @bt_uk so all I get for 8 days of no internet and taking 2 days off work for 2 engineer visits that never appeared, is a pathetic £114 - your compensation sucks just as much as the service you provide! Guess who’s leaving you as soon as I can!!!

  • Andrew300480 Andrew Wilson (@Andrew300480) reported

    @bt_uk just spoke to 2 different customer service agents who assured me I would be able to upgrade to your black Friday full fibre 300 offer only to be passed to a sales person and told I'm not eligible for this offer 🙄

  • IanSanders IanSanders (@IanSanders) reported

    @btbusinesscare I’m a BT Business Broadband customer and having ongoing problems (a week or so now) with loss of service and very slow speeds. And I pay for super fast broadband. Can you help?

  • NTSscamsteam National Trading Standards Scams Team (@NTSscamsteam) reported

    @PuddlesOnTour @bt_uk @WeAreOpenreach Hi Daniel. Unfortunately, the NTS Scams Team is not a reporting or advice service. If you need further advice, please contact the Citizens Advice Consumer Service on 0808 223 1133 or to report a potential fraud, please contact Action Fraud on 0300 123 2040 – Fiona

  • acr4mpshee Crampshee (@acr4mpshee) reported

    @BTCare Hi, I keep being called by people claiming to be BT looking to address ‘router issues’ that my Broadband is reporting. Based on the telephone manner I am suspicious (no caller ID either). Is this a scam or is this how BT are doing business now?

  • sean1667 Sean Usher (@sean1667) reported

    @bt_uk Appalling customer services again at BT , on hold three times for 10 minutes then cut off every time. I’m only trying to place an order !!! 😡

  • AskTheDPO AskTheDPO (@AskTheDPO) reported

    @bt_uk This is correct - but the letters from both of you mention ‘another customer’ but this is still me.. could you check please, ref WLTUTC

  • Ray_Locke Rachel Locke (@Ray_Locke) reported

    @bt_uk I’m having the same problems today. Phone keeps cutting out mid conversation saying call failed.

  • tozza002 Torimichelle 🌹 (@tozza002) reported

    So @bt_uk make out they are one of the best, yet the customer service is ridiculous! Sort it out! Only been trying to contact yous for 3 days straight on hold for hours!!! 😡😡

  • ATLhasnoring Gabriel (@ATLhasnoring) reported

    @whugreg The worst is there are some of those players and the FA do not punish and @SkyFootball @btsport do not highlight a replay. Also newspapers refusing to print a screenshot. And then claim the #PremierLeague is the best run league on the planet