BT (British Telecom) Outage Report in Highley, Shropshire, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Highley, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Highley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 16: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 02:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Highley, Shropshire, England
The most recent BT (British Telecom) outage reports came from the following cities: Ditton Priors, Stourbridge, Wolverhampton, Kidderminster and Kingswinford.
| City | Problem Type | Report Time |
|---|---|---|
 Ditton Priors |
Phone | |
| Stourbridge |
Internet | |
| Wolverhampton |
Internet | |
| Wolverhampton |
Internet | |
| Wolverhampton |
Total Blackout | |
| Wolverhampton |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Highley, England
Latest outage, problems and issue reports in Highley and nearby locations:
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Nathan Lloyd
(@Wolvesblogger) reported
from
Wolverhampton, England
Anyone else having intimitant sound issues on @btsport ?? I’m watching the Man Utd game and the sound cuts out sporadically.
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Carol Gainham
(@CGainham) reported
from
Dudley, England
@BTCare made a complaint yesterday and was advised broadband would be back on today it has now been 36 hours with no broadband and still not working. Have tried ringing for the last hour and been in queue for half an hour trying to find answer to problem
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Bönes Esq.
(@bonesjones) reported
from
Dudley, England
@thesturge @bt_uk @virginmedia We dumped them 18 months ago, it was a nightmare. Good riddance to bad (very expensive) rubbish.
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Old and Gold
(@Joninwhite) reported
from
Wolverhampton, England
@wickwarwolf @btsport One hour and a half wait on the phone today to cancel sports package on Virgin Media. If I want to add it back on it would take 2 minutes online. #virginmedia
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john@acamvideo.com
(@THECUBANS) reported
from
Wolverhampton, England
@OpenreachHelp Please stop this corporate line of "Ring your provider" @BTCare have tried there best and your company even lies to them! You must start owning your own company failures, YOU must contact customers that YOU have let down NOT the provider you have all the info 'OWN IT' #rubbish
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Chris Lane
(@Chr1spyduck) reported
from
Wombourne, England
@btsport poor that you’re still charging customers or won’t freeze payments while there’s no live sport on. Take a leaf out of @SkySports book.
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Living The Dream⛳⛳
(@barcamark) reported
from
Wombourne, England
@btsport can you please sort your shit out 🤬
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Jmanor
(@jmanormusic) reported
from
Wolverhampton, England
Why the #BTsport app so odd I will never know, I’m watching by the Man U matched, & I’m like 1hr behind the live stream, I reach 22mins and it kicks me off and there’s no catch up on the site :/ - if I done a illegal atleast I would of got sole of the end kmt
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Sian Rowles
(@88Sian) reported
from
Wolverhampton, England
@bt_uk hiya, we’re currently experiencing really slow broadband speeds and can’t log in to our account online (log in page just keeps refreshing). Also can’t get through on the phone. Can anyone help?
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David Craik - EU Citizen - Dinasyddwr UE
(@DaCraik64) reported
from
Kidderminster, England
@bt_uk Wish my BT broadband worked. Just upgraded to high speed on the advice of the engineer & my line "has stability issues" no Internet.
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Adam Matthews
(@AdsMatthews) reported
from
Kidderminster, England
I know there’s not many games left on, but really hope those who feel safe enough are able to take in some non-league football today. They will really appreciate the support! Failing that, give @FCHTOnline against @EUFCofficial a go. Live on @btsport at 5.20pm 🙌
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H
(@NearLegalJones) reported
from
Dudley, England
@bt_uk Also please could you reply to the DM when you get time there are a couple of questions that need addressing. Know you’re busy etc but not sure how else to contact you this is beyond self help.
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Living The Dream⛳⛳
(@barcamark) reported
from
Wombourne, England
@btsport Can you offer an option to mute the idiot and his daughter?
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Leanne
(@lensawag1) reported
from
Dudley, England
I'm so glad Jordan has day centre today. @bt_uk WiFi is down. It was out at 6.15am when I woke up. He needs the WiFi not only to play his music for his anxiety but to communicate with us too. You have until 3pm to fix it or I let him phone you. Good luck xx #specialneedsweek
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Bing from Kiddy
(@BingfromKiddy) reported
from
Kidderminster, England
The reason we have #VAR is because in my opinion the likes of #SkySports and #btsport and the TV companies in my opinion pushing for it. Cancel your subscriptions now to show them it's killing the game and we don't want or need it
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James Levett
(@iamjameslevett) reported
from
Wolverhampton, England
@OpenreachHelp @bt_uk Is there a reason why the internet in Wolverhampton City Centre is so poor? @wolvescouncil
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Dave Fullwood
(@tyrewulf) reported
from
Wolverhampton, England
@Roxiemusic2018 @KateCopestake @BTGroup @bt_uk @btbusinesscare I was referring to my landline. BT now offers a blocking service and unblocking if you change your mind.
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Colin Egginton
(@ColinEgginton) reported
from
Kidderminster, England
@SkyUK Could you make a link in my account section for customers to cancel or pause @btsport We will be back when the sport is back.
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H
(@NearLegalJones) reported
from
Dudley, England
@bt_uk BB. Changing to red and back again to blue. On and off all day. I’ve had really problems with this over last couple years lots of visits and CS contact.
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Shamim Stokes
(@Shamimstokes) reported
from
Churchill and Blakedown, England
@bt_uk shocking service today from your telephone team! Fobbed off!
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Julia Morrell
(@JuliaMorrell4) reported
Horrendous customer service from BT! Monday on hold for 1hr 42 mins - it cut off as they shut at 8pm! Yesterday on hold for 50+ minutes - gave up and still on hold today after 25 minutes. @BTCare can you help?
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Jem M
(@JemMul1) reported
@bt_uk Hi, I did the trouble shooting it stated the broadband was down and it could take up to 24hrs to fix I have the permanent orange ring on my hub.
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Laura Cove
(@MissLauraCove) reported
@bt_uk I had to check the date on this post as I thought it must be April 1st. BT your customer service is a disgrace may I suggest you and everyone go look at your Trustpilot reviews. AVOID THIS COMPANY
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KRIO
(@IndieRoseAroma) reported
The @bt_uk advert claiming fastest broadband is a total lie... It's crap, and when you complain they do nothing... Don't fall for that nonsense
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Jem M
(@JemMul1) reported
@bt_uk Wi-fi is down .... work from home not going to plan today!!
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Ben Ebeling
(@BenEbeling) reported
After almost 20 minutes on hold with @bt_uk @BTCare because they have charged me almost £70 for a service that I no longer have with them I hung up! I have moved my broadband from you and cancelled my landline. Maybe now its time to cancel the mobiles as well!
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🏴🏴Sean Baker🇬🇧🇬🇧
(@seanbaker87) reported
@Grantkunta13 @bt_uk Sorry 3 years now haven’t been with them had 18 months I think and as soon as that finished bombed them off never went back.
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BT Business Care
(@btbusinesscare) reported
@AMothersSon Hi, We are not selling PS5 consoles here in BT Business but I will tag in @BT_UK who may be able to help you with this.
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Jay D P
(@jrpdp) reported
Had a few calls from 02083378335, saying she was from @bt_uk claiming the Internet was not working properly. A very rude and dismissive person said she would disconnect me. Not even with BT.
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Mr.ScottCee
(@MrScottcee) reported
@bt_uk hi guys any chance of helping? I was told I’d receive a call back, I’ve gave it a few days. There’s been no call back. The queues are crazy, any chance of someone calling myself after 6pm? Needing help with query. Many thanks.