BT (British Telecom) Outage Report in Highley, Shropshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Highley, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Highley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 08: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 04:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (7%)
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E-mail (6%)
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Phone (6%)
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TV (1%)
Live Outage Map Near Highley, Shropshire, England
The most recent BT (British Telecom) outage reports came from the following cities: Wolverhampton, Kidderminster, Cleobury Mortimer and Stourport-on-Severn.
| City | Problem Type | Report Time |
|---|---|---|
 Wolverhampton |
Phone | |
| Wolverhampton |
Internet | |
| Wolverhampton |
Internet | |
| Wolverhampton |
Internet | |
| Kidderminster |
Internet | |
| Wolverhampton |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Highley, England
Latest outage, problems and issue reports in Highley and nearby locations:
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Mr Vienna
(@bonesjones) reported
from
Dudley, England
WTF is the @btsport commentator #CHOWOL - this rubbish is a new low?
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Living The Dream⛳⛳
(@barcamark) reported
from
Wombourne, England
@btsport Can you offer an option to mute the idiot and his daughter?
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Dagmar Mackett❄️
(@saltyliquorice) reported
from
Bewdley, England
Major f*** up by @bt_uk after we were promised an excellent service & smooth transition from Sky. We’re now most likely without internet until the middle of next week at the earliest. I work from home, daughters have to revise for A-level mocks. We need internet for both. 😞😠😠
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James Levett
(@iamjameslevett) reported
from
Wolverhampton, England
@OpenreachHelp @bt_uk Is there a reason why the internet in Wolverhampton City Centre is so poor? @wolvescouncil
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Shamim Stokes
(@Shamimstokes) reported
from
Churchill and Blakedown, England
@bt_uk shocking service today from your telephone team! Fobbed off!
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Mark Sidaway
(@sidmj27) reported
from
Dudley, England
@btsport wTF is Glen Hoddle on ???? #theblokeispinchingmoney
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Dagmar Mackett❄️
(@saltyliquorice) reported
from
Bewdley, England
@JoeTomMack1 @bt_uk Seriously? 😳😠 appalling customer service. #shouldhavestayedwithSky
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David Craik - EU Citizen - Dinasyddwr UE
(@DaCraik64) reported
from
Kidderminster, England
@bt_uk Wish my BT broadband worked. Just upgraded to high speed on the advice of the engineer & my line "has stability issues" no Internet.
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Bönes Esq.
(@bonesjones) reported
from
Dudley, England
@thesturge @bt_uk @virginmedia We dumped them 18 months ago, it was a nightmare. Good riddance to bad (very expensive) rubbish.
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Nathan Lloyd
(@Wolvesblogger) reported
from
Wolverhampton, England
Anyone else having intimitant sound issues on @btsport ?? I’m watching the Man Utd game and the sound cuts out sporadically.
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Dagmar Mackett❄️
(@saltyliquorice) reported
from
Bewdley, England
@bt_uk we tried to get onto your “chat” several times. Only to be told everybody was busy. We then called. Somebody who clearly couldn’t be bothered answered. It would seem you’ve done a great job selling but your #afterservice #customerservice so far has been terrible. #BT
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john@acamvideo.com
(@THECUBANS) reported
from
Wolverhampton, England
@OpenreachHelp Please stop this corporate line of "Ring your provider" @BTCare have tried there best and your company even lies to them! You must start owning your own company failures, YOU must contact customers that YOU have let down NOT the provider you have all the info 'OWN IT' #rubbish
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Jmanor
(@jmanormusic) reported
from
Wolverhampton, England
Why the #BTsport app so odd I will never know, I’m watching by the Man U matched, & I’m like 1hr behind the live stream, I reach 22mins and it kicks me off and there’s no catch up on the site :/ - if I done a illegal atleast I would of got sole of the end kmt
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Bing from Kiddy
(@BingfromKiddy) reported
from
Kidderminster, England
The reason we have #VAR is because in my opinion the likes of #SkySports and #btsport and the TV companies in my opinion pushing for it. Cancel your subscriptions now to show them it's killing the game and we don't want or need it
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Leanne
(@lensawag1) reported
from
Dudley, England
I'm so glad Jordan has day centre today. @bt_uk WiFi is down. It was out at 6.15am when I woke up. He needs the WiFi not only to play his music for his anxiety but to communicate with us too. You have until 3pm to fix it or I let him phone you. Good luck xx #specialneedsweek
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Dagmar Mackett❄️
(@saltyliquorice) reported
from
Bewdley, England
@bt_uk We just switched to you from Sky because their service was crap. We were promised that wouldn’t happen with you & were assured of a smooth switch of our broadband, TV & phone. It’s still not happened & we’re being fobbed off with excuses. No good start for a new customer😠
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Craig Bowker
(@bowker1984) reported
from
Wolverhampton, England
@bt_uk Why we moved to @sky all we had with bt was drop outs. Check your area first, make the right decision based on service and not adverts.
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Alveley Community First Responders
(@alveleycfr) reported
from
Alveley, England
@bt_uk your BT community webkit login is not working is there a problem? Won't log in and just returns an error
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john@acamvideo.com
(@THECUBANS) reported
from
Wolverhampton, England
@bt_uk Great customer service #Not you do a deal with @NOWTV_It and switch off your customers packages with you midnight 18th Nov then your offer same packages to loyal customers but increase prices by 110%, if I go direct to @NOWTV_It I can get same packages 50% less #rubbish
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Sian Rowles
(@88Sian) reported
from
Wolverhampton, England
@bt_uk hiya, we’re currently experiencing really slow broadband speeds and can’t log in to our account online (log in page just keeps refreshing). Also can’t get through on the phone. Can anyone help?
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Steve Wild
(@SteveWild) reported
@bt_uk should have gone live with internet on Friday 13th, yet we have had 1 broken hub - 1 hub replaced,no engineer showed up, no broadband, they can’t find account on system !!! cut off 4 times !!! 2 hours into call logs !!! #terrible
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tom adlam
(@adders89) reported
@bt_uk Ok, I am a full fibre 100 customer with bt tv and sports HD package already BUT we don’t use the bt box unless sports is on because the box itself simply too slow and frustrating to use. In your opinion what would you suggest is the cheapest option to keep the sports??
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Jonathan Tucker
(@Karmacode578) reported
@bt_uk Thanks for being so supportive when we are struggling to pay our bill. We will be cold and hungry so we can pay for your broadband instead of downgrading like we wanted for a cheaper version. Customer for 8 years and wont be renewing our contract when it ends. Hello sky.
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Kaye Nightingale
(@KayeNight1) reported
@bt_uk shocking service by OpenReach. They came yesterday to fit a new broadband/tv after waiting 2 months for an appointment. Left after 40 mins saying there was a blockage and he would be back within 2 hours. Didn’t come back! Also lied and said a car was blocking!
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distant teacher
(@TeacherDistant) reported
@bt_uk out of contract soon, explained that I wanted to a new contract - told by agent that they can bring my package down by £3 - I pointed out that it will increase in April by 13.9% so I end up with a £3 discount for 1 month and paying an extra £5.50 after - so goodbye BT.
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John Matthews
(@UNDERCOVER_JM) reported
@bt_uk Why is your fault finding a complete waste of time? It’s actually unbelievable. A not happy customer.
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Danielle Cox
(@_danielleolivia) reported
@bt_uk had internet fitted before Christmas, connection could not be established. Have been told time and time again you are coming back to solve the issue as there is a fault in the road. I am still waiting for an answer & paying for a package I cannot use. Disgraceful service!!
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Ryan Ball
(@iRyanBall) reported
from
Desertmartin, Northern Ireland
@bt_uk is there issues with broadband in the BT45 Area? I’ve been without broadband for over 4 hours now.
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Marc ⚒🦉
(@FrenchyWHU) reported
@bt_uk The appointment failed AGAIN. beyond ridiculous customer support… one says it’s been booked then when no one turns up and I ask why they say it’s failed. Bye bye BT I’m no longer paying £55 a month for 5mbps internet 😡
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.
(@johnbonesx) reported
Uno what fair play lads you fit new WiFi 2 days ago and you’re already sending out an engineer to fix it hold your heads up high 👊🏻👊🏻👊🏻🤡🤡🤡 @bt_uk