BT (British Telecom)

BT (British Telecom) Outage Report in Heswall, Metropolitan Borough of Wirral, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Heswall, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Heswall and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Heswall, Metropolitan Borough of Wirral, England 04/28/2025 01:35

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (58%)

    Internet (58%)

  2. E-mail (16%)

    E-mail (16%)

  3. Wi-fi (14%)

    Wi-fi (14%)

  4. Phone (6%)

    Phone (6%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Heswall, Metropolitan Borough of Wirral, England

The most recent BT (British Telecom) outage reports came from the following cities: Liverpool, Chester, Ellesmere Port, Prenton, Queensferry and Upton.

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City Problem Type Report Time
United KingdomLiverpool Internet
United KingdomLiverpool Internet
United KingdomLiverpool Wi-fi
United KingdomLiverpool Internet
United KingdomLiverpool Wi-fi
United KingdomLiverpool Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Heswall, England

Latest outage, problems and issue reports in Heswall and nearby locations:

  • Crosby71 Lee 🖤💛 (@Crosby71) reported from Liverpool, England

    I know Delph was given MOTM by @btsport but I can't get away from the fact Iwobi was immense out there today, ran everywhere and never stopped from minute one

  • LizWoodbridge Liz (@LizWoodbridge) reported from Chester, England

    @bt_uk It was a second no show from the home tech expert to assess my elderly Mum’s needs. We’ve given up…I took Friday off to be there and no show today either. Disappointing service, I’m afraid.

  • melonforecstasy John Slater (@melonforecstasy) reported from Liverpool, England

    @bt_uk I live in Liverpool and broadband not working. Is there an outage problem?

  • SMA_FN_ SMA (@SMA_FN_) reported from Huntington, England

    Nice one @btsport no signal for the Liverpool match

  • RobFoy9 Bob Foy (@RobFoy9) reported from Liverpool, England

    Genuinely poor @btsport

  • JohnZagreus2 John Anthony Foster (@JohnZagreus2) reported from Flint, Wales

    Had @bt_uk full fibre for a week not seen full speeds some of my devices won't connect to internet and service been crap hope to get back to copper

  • jvblueboy John Vanderwerff+ (@jvblueboy) reported from Birkenhead, England

    @bt_uk wouldn't give me their special offer open to new broadband customers. Loyalty counts for nothing. So am off to @VodafoneUK to take them up on their discounted offer. When will these companies ever learn to treat all customers the same?

  • MJADodd Michael Dodd (@MJADodd) reported from Seaforth, England

    @julesspaceman @bt_uk @Tesco Companies like bt etc, it literally makes the world of difference who you speak to... One person. Will be great, the next will not... Shows that their current training isn't working as it should as there is a massive difference between customer service from person to person

  • geeceebee79 GB FIGHT NEWS & OPINION 🇬🇧 (@geeceebee79) reported from Hoylake, England

    Those scorecards!!! Wtf? #fightnight #btsport #WTF

  • tboothy Thomas Booth (@tboothy) reported from Liverpool, England

    @davieslfc I noticed he was overly critical yesterday. He was criticising someone for taking a poor corner, like he never took a bad corner in his career. He was a pretty good player in his time but not without fault... #LIVVIL #btsport

  • Miss_Boxy Rebecca 💙 (@Miss_Boxy) reported from Chester, England

    @bt_uk we’ve been without internet for the past month due to port damage/ network outage. Despite numerous escalation calls via Sky, we are still waiting for a specialist engineer to sort the issue and no further updates. Can this be flagged ASAP?

  • helly_welly_woo helen parker (@helly_welly_woo) reported from Garston, England

    @bt_uk loving you guys right now. Problems with losing connection on & off for past year now, multiple engineers out, no faults on the line, so get a brand new hub2 today. Made it through the rugby now for past 2hrs the connection is dropping off. Suppose another call needed hey?

  • Gary_Kilroy Gary Kilroy (@Gary_Kilroy) reported from Liverpool, England

    Having the choice of the awful customer service of @virginmedia or the @bt_uk network which in my area might as well be two tin cans tied together with string is great!

  • CLETUSVANDAM12 James Crossley (@CLETUSVANDAM12) reported from Shotton, Wales

    @bt_uk How in gods name do I cancel the sports Pass?. I only wanted it for 1 month. Yet I've been charged another 25 pound ?? !!

  • andijarvis Andi Jarvis (@andijarvis) reported from Liverpool, England

    Do you think anyone @bt_uk has ever used their TV box? Have just switched from Sky. The BT TV remote and responsiveness of the interface is so, so bad.

  • chriscol6765 Chris (@chriscol6765) reported from Garston, England

    @bt_uk having so much trouble with this company it's ridiculous. Get people to work for you who understand what I am saying!!!!!!!

  • redams66 Alridge Prior (@redams66) reported from Liverpool, England

    @DalaiPalmerMCR @btsport That’s true but I guess you can’t make a stupid person intelligent in such a short space of time. Enjoy being on the bandwagon again this season! Cya 👍🏻

  • Margymoo This is me 🧶 (@Margymoo) reported from Birkenhead, England

    @bt_uk My girl has had the text but still not working ?

  • Rockraj31 Reg white (@Rockraj31) reported from Birkenhead, England

    @bt_uk are their still issues in Twickenham drive leasowe Merseyside ch46 been no Internet since yesterday @4pm

  • chriscol6765 Chris (@chriscol6765) reported from Garston, England

    @bt_uk bloody joke this company. You say you can cancel a package and go back to what I had. Now your saying you can't do it!!!!!!

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • MariaConyard Maria Turley (@MariaConyard) reported

    @bt_uk So @BTSopenreach @bt_uk have cancelled our engineer visit twice over the course of the weekend because we are apparenting accessing the min req service. Just to be clear, we currently have no broadband. (1)

  • ClaireWork2 Claire Work (@ClaireWork2) reported

    @bt_uk more problems with our wi fi having to reset the router and regularly dropping below 30MB ......?????

  • ClaireWork2 Claire Work (@ClaireWork2) reported

    @bt_uk We have everything on wi fi so this is an issue phones and devices for work.

  • LesleyK59630557 Lesley Kelly (@LesleyK59630557) reported

    @btbusinesscare 4 engineers later and still no apt service! Maybe you should show the engineers

  • CUnarmed CUnarmed 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@CUnarmed) reported

    All-day today I've got over 100 ping in COD. I need help with my internet. In the last 3 months, I've been with @VodafoneUK @SkyUK, and now I'm with @bt_uk. I had the same package with them all which is a standard 45-60 download (which I do get). 1/3

  • joannevickers Joanne Vickers 💙🎓 (@joannevickers) reported

    @bt_uk is there any danger of giving me what I paid for? I can login to my Bt account, shows I’ve paid for a Bt sport monthly pass. Then when I click to watch tv just logs me out. Error WJ931. Complete waste of money and time

  • ClaireWork2 Claire Work (@ClaireWork2) reported

    @bt_uk Hi We know the line is working but the speed isn't what we pay for the signal is shockingly intermittent and it is consistently dropping out?

  • xAmezTx Amy Louise (@xAmezTx) reported

    @bt_uk my Internet and phone line is down and apparently your customer helpline is closed. What can I do?

  • davidjo93181244 david jones (@davidjo93181244) reported

    @bt_uk what they mean is they want mind control . law upon law upon law , suppression is what it is . How many people do they want in jail for expressing . The jails are now overflowing , UK the worst in Europe

  • RosyPosy_kitteh RosyPosy🌈 #StayathomeSavelivesProtectNHS 💙 (@RosyPosy_kitteh) reported

    .@bt_uk engineer visiting today why when there is a connection already I have no idea. Anything to get my broadband back. 2.5 weeks and 3 weekends! BT the worst telecoms company in the history of telecom. Treats disabled at risk customers like poo 💩 @Ofcom investigation needed.