BT (British Telecom) Outage Report in Hempnall, Norfolk, England
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Hempnall, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Hempnall and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 06: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 12:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (64%)
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Wi-fi (15%)
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Phone (7%)
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E-mail (6%)
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Total Blackout (6%)
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TV (1%)
Live Outage Map Near Hempnall, Norfolk, England
The most recent BT (British Telecom) outage reports came from the following cities: Norwich, Wymondham, Attleborough, Long Stratton and Diss.
| City | Problem Type | Report Time |
|---|---|---|
 Norwich |
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| Norwich |
Phone | |
| Wymondham |
Phone | |
| Attleborough |
Phone | |
| Norwich |
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| Norwich |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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BT (British Telecom) Issues Reports Near Hempnall, England
Latest outage, problems and issue reports in Hempnall and nearby locations:
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Caroline Sauverin
(@csauverin) reported
from
Brooke, England
@broadsgirl @bt_uk @OpenreachHelp Glad it’s sorted but very frustrating. Our internet stopped every time the thermostat kicked in. Engineer replaced thermostat with one that didn’t have worn wires, when I told him that it was the issue but problem came back. Now have a digital thermostat and working internet.
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Joshua Roberts
(@DJJoshuaRoberts) reported
from
Norwich, England
@bt_uk Why is BT WiFi/FON not working in Norwich?
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Chris Cliffe FCIPS
(@CJCliffe_FCIPS) reported
from
Norwich, England
@bt_uk lost broadband in Norwich NR6. Fault found... ...but an update by Thursday 17th??? Seriously, the last thing I need in 2020 is broadband to fail. Please, get a move on.
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Nick Murrell
(@nick_murrell) reported
from
Norwich, England
18 months after stopping #BT BB due to shocking service returning as @virginmedia don't serve new home. Terrible sales experience with @bt_uk promised delivery date & mobile back up if couldn't be met. Delivery date delayed, no interim service offered as promised. @BTCare
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Matt
(@scoop2far) reported
from
Norwich, England
@bt_uk how is it that when you own the backbone of broadband in the uk you still manage to provide service levels so far below any of your rivals? 2 weeks of failing service and no response from BT... rubbish
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Mark Newstead
(@MortyMark) reported
from
Norwich, England
@ChrisElliott66 @bt_uk Yeah I am in Aspland rd, so not far away. It was only when I started talking to neighbours they said " oh yeah, mine too". Service status on BT website doesn't even acknowledge there is an issue.
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James Taylor
(@JimboTaylor) reported
from
Halesworth, England
@bt_uk Still not working I have reset all, have good internet connection but tv box just won’t load
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Dave Montgomery
(@GeordieCanary) reported
from
Thorpe St. Andrew, England
So. It appears that #virginwifi has gone down. Thank goodness I am with @bt_uk providing a seamless connection. I can’t recall my Wi-fi ever dropping. Champion.
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Justin BUSTER Howard⭐⭐🏴🇬🇧
(@justinhoward6) reported
from
Norwich, England
@btsport got some front asking people to donate £10 to the flood victims of Pakistan. Never heard them do this when houses up and down this Isle get ruined in floods every Yr?
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MummaShreeve
(@RachelCShreeve) reported
from
Long Stratton, England
Still no @bt_uk broadband or home phone for my neighbours and I since Friday as @OpenreachHelp despite having visited the damaged line have made no attempt to fix. Not great when single parent in remote blackspot area. 4 x being told fixed in 48 hours #stillnotfixed #notattempted
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David Wyatt-Hupton
(@DWyattHupton) reported
from
Norwich, England
@btsport How do you find college football replays on the App? Looking to watch last night's game today, but can't see a way to search for it and they don't come up under the American Football section. Can you help?
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Sean Greentree
(@SeanGreentree) reported
from
Attleborough, England
@bt_uk I haven’t. But will give it a go. However, my old Premium account is suspended as I was told to cancel the DD on that when I took the new account out - as I’d get it free. But that hasn’t stopped the payment chasers and hence eventual suspension. I’ve explained this many times!
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Sean Greentree
(@SeanGreentree) reported
from
Attleborough, England
I’m beginning to think that I’ve made a bad choice in @BTCare. 5 lunch hours in a row trying to get my old Premium email account transferred to my new Broadband account. Email now suspended, so made a complaint. Told I’d get a call back in hours. 5 hours on and I’m still waiting!
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Robert Purton
(@purts149) reported
from
Rackheath, England
@mrjakehumphrey @Beerbetnfooty @NorwichLanes @btsport @Chris_Bevs Wow, how dare u try and help ur family! What an awful thing to do.
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Alec Wilson
(@Alec_2511) reported
from
Beccles, England
Martin Keown again for a Manchester United game. Why @btsport? He's an awful pundit and he hates United. Sort it out! @btsportfootball @mrjakehumphrey
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Justin BUSTER Howard⭐⭐🏴🇬🇧
(@justinhoward6) reported
from
Norwich, England
In the interest of honesty, I can honestly say Steve McManaman is a horrible scouse pr**k who stole a living kicking a ball about only surpassed by him keeping the numerous medical departments in jobs @btsport #chemil
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Steve Gray
(@doughtagnan) reported
from
Westhall, England
@jeffreyjohnbell @bt_uk Whenever you get a work culture that's dominated by males you get the "laddish" macho bullshit. At 18 I worked in an office in the Met largely staffed by over 50's ladies. Those old gels were so lovely to work with and some of my best managers have been female. The worst blokes.
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The Internationalist
(@TheRefinery68) reported
from
Norwich, England
@bt_uk Just normal on my iPhone there was a problem yesterday with an outage
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Simon
(@glenharlow88) reported
from
Norwich, England
@bt_uk I have a BT hub 6 that's no longer required. Please Could you advise me where I can recycle this. Also I'm £30 in credit with yourselves but no longer a customer How can I claim this back.
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Jon P Watson Photography
(@thejpwphotos) reported
from
Norwich, England
Hi @EE I'm a business customer with a mobile contract - am I able to use @bt_uk wi-fi? I connected to one today but didn't know how to login as it asked if I am a BT broadband customer? Thanks
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Emma
(@Nyrs_Emma) reported
@bt_uk @DavidTCDavies as my MP please be aware of this issue that may well affect other constituents of yours.
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Stefania Cancellaro
(@Stefy_Cance) reported
@bt_uk I never wanted to cancel my account, I called them and said not to. They did anyway, even there was a note on my account not to cancel. Now is Christmas, I have no Internet, i work from home ffs
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Scott Wilson
(@scottww29) reported
@bt_uk This is not a good service at all and even when looked at from 29th Dec this means still no service into the new year because of BT not doing their job they are paid to do. Very dissapointed customer.
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Scott Wilson
(@scottww29) reported
@bt_uk I have the mini hub but isnt great. Wont connect to tv as the tv pro I would doing via Wifi and the charge is awful as after use loses connection and charge and have to charge again. Isnt a good enough wifi alternative but thank you to Sharon your help.
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Mark Hamilton
(@mdshamilton) reported
@GeorgeMonbiot @bt_uk Funny thing is that I had exactly the same problem yesterday…despite 6 text messages from Openreach confirming the appointment. Now I have no internet/broadband at all for 36 hours and I’m still waiting for a call from Openreach…
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Pea Beech
(@BeechPea) reported
@GeorgeMonbiot @bt_uk Yes, terrible service!
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Mark Hamilton
(@mdshamilton) reported
@bt_uk I have written to Philip Jansen and @guardian to outline this appalling level of service. This is the 2nd time Openreach have failed to make an installation appointment.
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Mrs B
(@2posh2wash) reported
@bt_uk I have indeed tried this 4 times. Still not been reconnected. Now 6 days without any service as you have disconnected me. A service that I am still paying for. Can you explain how this works?
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Cal
(@CalCarrie) reported
@bt_uk Hello engineer has been out, can’t fix the problem so we have no streaming services, no tv, no internet over Christmas which is just great thanks BT nice Christmas present from you. He did say you can provide something called a back up but then we have strikes
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Sarah 🎭🫶🏼
(@SL_Dee73) reported
@bt_uk I don’t need to change my internet I just need a booster. I’ve just paid for full fibre and it’s not working in parts of the house which include the PC