BT (British Telecom) outages and service status in Halton, England
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
Full Outage Map
- BT (British Telecom) generated 0 outage signals in the last 24 hours around Halton, including 0 direct reports.
- The most common problems reported in this area mention Phone.
- Phone (100%)
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Halton, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Halton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 23: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 10:20 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Halton, England
The most recent BT (British Telecom) outage reports came from the following cities: Lancaster.
| City | Problem Type | Report Time |
|---|---|---|
 Lancaster
|
Phone | 12 days ago |
Community Discussion
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BT (British Telecom) Issues Reports Near Halton, England
Latest outage, problems and issue reports in Halton and nearby locations:
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James Glass (@Vet_James) reported from Lancaster, England@bt_uk @btbusinesscare Been trying ( and failing ) to get some help / info on an issue. Had my business @btconnect email address for 25 years. Would like to keep it but business ( now sold ) leaving BT. Have had BT at home for 20 years. Surely must be possible???
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#IsThisSatire 💙 NHS (@aftabgujral) reported from Lancaster, England@bt_uk @GuyLikeTy So are you giving them £100? Or £700? £100 for each time you called to fix it?
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chris malkinson (@chrismalkinson) reported from Fleetwood, England@ScotlandSky coverage of Scottish football is awful compared to @btsport
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MAYA ABEYSURIYA 🇱🇰 (@suriyaarts) reported from Middleton, England@janebinnion @BTCare Alot of lines are down just now
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Mike Chorley 💙 (@chorley_mike) reported from Grange-over-Sands, England@bt_uk our internet is not working properly, its off more than its on at the moment. Can you sort it out, we re paying for a service that we re not getting. Thank you.
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Jen🦖 (@jenmeatsix_) reported from Middleton, England@bt_uk Yes speed is fine. Its the ping that's bad and I can't do anything. Just want someone to come out and sort it.
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Stuart Seddon (@Seddon1968) reported from Lancaster, EnglandClearly @bt_uk engineers like to put their feet up at weekends. Broadband went down today (annoyingly during Popmaster!!!) and now not due to be fixed until Monday. Digital radio and dvds only 😤
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Thomas Hamilton (@tommy210254) reported from Middleton, England@prodnose I'll ask my neighbour Never missed a game in years (BTsport and sky) Got the shirt and the tattoo Probably couldn't find Liverpool on a map, let alone Anfield
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LynLawrenson (@LynLawrensonCNS) reported from Pilling, England@bt_uk what's happening with broadband in PR3 ?? Outage seems likely
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emlyn busby (@Ampslave) reported from Middleton, England@bt_uk are you able to help with subscription issues? Phone lines are closed.
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Pam Bradley (@PumJum) reported from Middleton, England@bt_uk Just says connected, no internet. Also having problems with the updated email too. Can read on phone, but can't on desktop computer.
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morgan francom (@morganfxncom) reported from Middleton, England@skytv you’re services are a bunch of **** should of gone with @bt_uk sort it out
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Adam Anderton (@Adski86) reported from Middleton, EnglandJust stumbled upon @WWE on @btsport , 1st time I’ve seen wrestling in a long time (Years) & wow ....******* Terrible, “Big guys” against Jobbers and botched moves all over the Gaff 😂 The crowd looked like it was at a funeral too!! @90sWWE was obviously a golden era !
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Effie Sharp (@effie_sharp_edu) reported from Fleetwood, England@bt_uk we have been trying to contact you as an emergency for our elderly neighbour. we have been on hold for most of today. please help.
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Pam Bradley (@PumJum) reported from Middleton, England@bt_uk is there a problem in my area again? 2nd time in 3 days that we don't have internet. LA4 area of Morecambe.
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#IsThisSatire 💙 NHS (@aftabgujral) reported from Lancaster, England@GuyLikeTy @bt_uk I am sorry. They need to do better. I had dreadful experiences with BT engineers and their customer service is a complete joke. They are inefficient, they don't listen and imo they lie
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Effie Sharp (@effie_sharp_edu) reported from Fleetwood, England@bt_uk we have representation for our neighbour. his phone is not working. BT are aware. BT said they would sort & if an engineer was needed it would be sorted by today. we have had no contact. he is 90yo without his phone line.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Warren Peters (@wizza_wozza) reported@bt_uk Why can’t you @bt_uk send an engineer out to sort it out? Surely if you’re getting multiple requests over a period of days about a particular account at least you can do is investigate or take in interest on whether the issue has been fixed?
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namecantbebrank (@alreetson) reported@bt_uk @MoneySavingExp @MartinSLewis Why are you so aggravatingly poor at communicating and dealing with people who are made to use your services? Not choose, made.
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James (@sausagenmash) reported@leedvnprt @bt_uk BT are aware of the issues, they just don't know what the problem is, so they can't fix it at the moment. Haven't been able to use My BT or access BT or EE wi-fi hotspots due e while now.
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Davie B (@Broon374) reported@tpea101 @bt_uk I’m with Sky. Been with them for a number of years now and never had an issue 🤞
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Justine (@bean0509) reportedCustomer service really is everything. @bt_uk has the best customer service in the country in my opinion and I’ve spoken to a lot of companies. I’d rather have someone helpful to talk to than have 42 extra club card points a month.
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Giles Shaxted (@gilesshaxted) reported@bt_uk I appreciate the response. After three phone calls from your loyalty team or whatever they called themselves. I ended up switching to sky. You should genuinely treat your loyal customers better than the new ones. It's not okay.
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Sem Essessi (@SemiEssessi) reported@bt_uk someone has usurped your service providing to me and you dealt with it using poor communication with insufficient information for anything to be done.... i shouldnt have to spend 4-8 hours each month ensuring you did your job. a job which btw i did in my 20s without mistakes.
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Et0nRifle (@TheEtonRifle) reported@bt_uk Hi BT, 2 days of issues and I can't report on the site or app becasue that service is down! What are we supposed to do?
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Gavin Curran (@aimdestroyer) reported@bt_uk please upgrade your mobile app. It is shocking. Can’t link to see accounts and payment set ups just buffer - awful
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Dustfuch (@Dustfuch1) reported@bt_uk please tell your call handlers to stop the hard sell once youve asked to leave. 4 times i had to tell them to stop trying to sell me things, and they still kept me on hold and transferred me to a "manager" to let me cancel. Frustrating isnt strong enough