BT (British Telecom)

BT (British Telecom) Outage Report in Halton, Lancashire, England

No problems detected

If you are having issues, please submit a report below.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Halton, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Halton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Halton, Lancashire, England 03/24/2026 11:15

At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Phone (6%)

    Phone (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Halton, Lancashire, England

The most recent BT (British Telecom) outage reports came from the following cities: Morecambe and Lancaster.

Loading map, please wait...
City Problem Type Report Time
United KingdomMorecambe Internet
United KingdomLancaster Phone
United KingdomMorecambe Internet
United KingdomMorecambe Internet
United KingdomGrange-over-Sands Phone
United KingdomGrange-over-Sands Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Halton, England

Latest outage, problems and issue reports in Halton and nearby locations:

  • PumJum Pam Bradley (@PumJum) reported from Middleton, England

    @bt_uk Just says connected, no internet. Also having problems with the updated email too. Can read on phone, but can't on desktop computer.

  • Ampslave emlyn busby (@Ampslave) reported from Middleton, England

    @bt_uk are you able to help with subscription issues? Phone lines are closed.

  • morganfxncom morgan francom (@morganfxncom) reported from Middleton, England

    @skytv you’re services are a bunch of **** should of gone with @bt_uk sort it out

  • Vet_James James Glass (@Vet_James) reported from Lancaster, England

    @bt_uk @btbusinesscare Been trying ( and failing ) to get some help / info on an issue. Had my business @btconnect email address for 25 years. Would like to keep it but business ( now sold ) leaving BT. Have had BT at home for 20 years. Surely must be possible???

  • aftabgujral #IsThisSatire 💙 NHS (@aftabgujral) reported from Lancaster, England

    @GuyLikeTy @bt_uk I am sorry. They need to do better. I had dreadful experiences with BT engineers and their customer service is a complete joke. They are inefficient, they don't listen and imo they lie

  • spjsjs Stephen Sandham (@spjsjs) reported from Fleetwood, England

    @btsport Yes. That was a bad tackle.

  • chrismalkinson chris malkinson (@chrismalkinson) reported from Fleetwood, England

    @ScotlandSky coverage of Scottish football is awful compared to @btsport

  • jenmeatsix_ Jen🦖 (@jenmeatsix_) reported from Middleton, England

    @bt_uk Yes speed is fine. Its the ping that's bad and I can't do anything. Just want someone to come out and sort it.

  • chorley_mike Mike Chorley 💙 (@chorley_mike) reported from Grange-over-Sands, England

    @bt_uk our internet is not working properly, its off more than its on at the moment. Can you sort it out, we re paying for a service that we re not getting. Thank you.

  • Adski86 Adam Anderton (@Adski86) reported from Middleton, England

    Just stumbled upon @WWE on @btsport , 1st time I’ve seen wrestling in a long time (Years) & wow ....******* Terrible, “Big guys” against Jobbers and botched moves all over the Gaff 😂 The crowd looked like it was at a funeral too!! @90sWWE was obviously a golden era !

  • PumJum Pam Bradley (@PumJum) reported from Middleton, England

    @bt_uk is there a problem in my area again? 2nd time in 3 days that we don't have internet. LA4 area of Morecambe.

  • LynLawrensonCNS LynLawrenson (@LynLawrensonCNS) reported from Pilling, England

    @bt_uk Outage but for how long??

  • LynLawrensonCNS LynLawrenson (@LynLawrensonCNS) reported from Pilling, England

    @bt_uk what's happening with broadband in PR3 ?? Outage seems likely

  • effie_sharp_edu Effie Sharp (@effie_sharp_edu) reported from Fleetwood, England

    @bt_uk we have been trying to contact you as an emergency for our elderly neighbour. we have been on hold for most of today. please help.

  • shmergel Shmergel Flonk (@shmergel) reported from Overton, England

    @bt_uk morning, the My BT app isn’t working this morning. Our broadband is working fine but the app says it can’t find the server when we try to login.

  • suriyaarts MAYA ABEYSURIYA 🇱🇰 (@suriyaarts) reported from Middleton, England

    @janebinnion @BTCare Alot of lines are down just now

  • Seddon1968 Stuart Seddon (@Seddon1968) reported from Lancaster, England

    Clearly @bt_uk engineers like to put their feet up at weekends. Broadband went down today (annoyingly during Popmaster!!!) and now not due to be fixed until Monday. Digital radio and dvds only 😤

  • jenmeatsix_ Jen🦖 (@jenmeatsix_) reported from Middleton, England

    @bt_uk worst company out there by far.

  • effie_sharp_edu Effie Sharp (@effie_sharp_edu) reported from Fleetwood, England

    @bt_uk we have representation for our neighbour. his phone is not working. BT are aware. BT said they would sort & if an engineer was needed it would be sorted by today. we have had no contact. he is 90yo without his phone line.

  • aftabgujral #IsThisSatire 💙 NHS (@aftabgujral) reported from Lancaster, England

    @bt_uk @GuyLikeTy So are you giving them £100? Or £700? £100 for each time you called to fix it?

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Truss17Jayne Tracey Jayne Russell (@Truss17Jayne) reported from Dudley, England

    @bt_uk is there a problem- West Midlands?

  • HelenaRiches Helena Riches 🕷🇪🇺🐝💙 (@HelenaRiches) reported

    @bt_uk That's really helpful Tasha, thank you. Text option doesn't come up on desktop site, which is strange (and unhelpful - online report is easier as mobile signal's poor here). Desktop site just gives options for wifi/broadband tests. We've now sent text about current issue though.

  • gamergody Gody (@gamergody) reported

    @EE @bt_uk @BTCare Question. Do you guys support conference calling over your networks?

  • az1974 Az-COYS - 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇧🇩🇵🇸 (@az1974) reported

    @bt_uk How much is it I’m currently a BT customer

  • CrossEyedPiano Fran Wilson 🎹🖋 (@CrossEyedPiano) reported

    @bt_uk internet not working in DT5 area. Hub just flashing link. Not a good look as we have AirBnB guests staying at present

  • PFM192381 Paul 🦖 (@PFM192381) reported

    OK @btsport, before I cancel my subscription, are there any offers going? Happy to stay as a customer with a reduction. 🤞🏼

  • HelenaRiches Helena Riches 🕷🇪🇺🐝💙 (@HelenaRiches) reported

    Morning @bt_uk, just wanted to say how irritating it is not to be able to report *landline* problems on your website. Fault reporting defaults to broadband only, with no option to test/report landline. Some of us still have problems with one but not the other. Infuriating.

  • aepjones80 Amanda Jones (@aepjones80) reported

    @bt_uk I need to order another WiFi disc. Going round in circles trying to do so through my app and just been on hold for a ridiculous amount of time and then cut off! Can you help please?

  • cittiecait Catherine Muldoon 💉💉 (@cittiecait) reported from Aughnacloy, Northern Ireland

    I have to say @bt_uk's customer service this evening has been fantastic!

  • Babyseven2007 Michaela Traveller (@Babyseven2007) reported

    @bt_uk Thankyou I did speak to customer retention tonight and the lady said my bill is going up even on contract renewal after years. I will try the number tomorrow.