BT (British Telecom)

BT (British Telecom) Outage Report in Halton, Lancashire, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Halton, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Halton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Halton, Lancashire, England 12/24/2025 17:10

December 24: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 07:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Halton, Lancashire, England

The most recent BT (British Telecom) outage reports came from the following cities: Morecambe, Grange-over-Sands and Lancaster.

Loading map, please wait...
City Problem Type Report Time
United KingdomMorecambe Phone
United KingdomGrange-over-Sands Internet
United KingdomLancaster E-mail
United KingdomLancaster Wi-fi
United KingdomMorecambe Internet
United KingdomLancaster Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Halton, England

Latest outage, problems and issue reports in Halton and nearby locations:

  • aftabgujral #IsThisSatire 💙 NHS (@aftabgujral) reported from Lancaster, England

    @bt_uk @GuyLikeTy So are you giving them £100? Or £700? £100 for each time you called to fix it?

  • effie_sharp_edu Effie Sharp (@effie_sharp_edu) reported from Fleetwood, England

    @bt_uk we have been trying to contact you as an emergency for our elderly neighbour. we have been on hold for most of today. please help.

  • jenmeatsix_ Jen🦖 (@jenmeatsix_) reported from Middleton, England

    @bt_uk Yes speed is fine. Its the ping that's bad and I can't do anything. Just want someone to come out and sort it.

  • suriyaarts MAYA ABEYSURIYA 🇱🇰 (@suriyaarts) reported from Middleton, England

    @janebinnion @BTCare Alot of lines are down just now

  • effie_sharp_edu Effie Sharp (@effie_sharp_edu) reported from Fleetwood, England

    @bt_uk we have representation for our neighbour. his phone is not working. BT are aware. BT said they would sort & if an engineer was needed it would be sorted by today. we have had no contact. he is 90yo without his phone line.

  • jenmeatsix_ Jen🦖 (@jenmeatsix_) reported from Middleton, England

    @bt_uk worst company out there by far.

  • PumJum Pam Bradley (@PumJum) reported from Middleton, England

    @bt_uk is there a problem in my area again? 2nd time in 3 days that we don't have internet. LA4 area of Morecambe.

  • spjsjs Stephen Sandham (@spjsjs) reported from Fleetwood, England

    @btsport Yes. That was a bad tackle.

  • Seddon1968 Stuart Seddon (@Seddon1968) reported from Lancaster, England

    Clearly @bt_uk engineers like to put their feet up at weekends. Broadband went down today (annoyingly during Popmaster!!!) and now not due to be fixed until Monday. Digital radio and dvds only 😤

  • shmergel Shmergel Flonk (@shmergel) reported from Overton, England

    @bt_uk morning, the My BT app isn’t working this morning. Our broadband is working fine but the app says it can’t find the server when we try to login.

  • Ampslave emlyn busby (@Ampslave) reported from Middleton, England

    @bt_uk are you able to help with subscription issues? Phone lines are closed.

  • LynLawrensonCNS LynLawrenson (@LynLawrensonCNS) reported from Pilling, England

    @bt_uk Outage but for how long??

  • tommy210254 Thomas Hamilton (@tommy210254) reported from Middleton, England

    @prodnose I'll ask my neighbour Never missed a game in years (BTsport and sky) Got the shirt and the tattoo Probably couldn't find Liverpool on a map, let alone Anfield

  • PumJum Pam Bradley (@PumJum) reported from Middleton, England

    @bt_uk Just says connected, no internet. Also having problems with the updated email too. Can read on phone, but can't on desktop computer.

  • Vet_James James Glass (@Vet_James) reported from Lancaster, England

    @bt_uk @btbusinesscare Been trying ( and failing ) to get some help / info on an issue. Had my business @btconnect email address for 25 years. Would like to keep it but business ( now sold ) leaving BT. Have had BT at home for 20 years. Surely must be possible???

  • Adski86 Adam Anderton (@Adski86) reported from Middleton, England

    Just stumbled upon @WWE on @btsport , 1st time I’ve seen wrestling in a long time (Years) & wow ....******* Terrible, “Big guys” against Jobbers and botched moves all over the Gaff 😂 The crowd looked like it was at a funeral too!! @90sWWE was obviously a golden era !

  • morganfxncom morgan francom (@morganfxncom) reported from Middleton, England

    @skytv you’re services are a bunch of **** should of gone with @bt_uk sort it out

  • chrismalkinson chris malkinson (@chrismalkinson) reported from Fleetwood, England

    @ScotlandSky coverage of Scottish football is awful compared to @btsport

  • aftabgujral #IsThisSatire 💙 NHS (@aftabgujral) reported from Lancaster, England

    @GuyLikeTy @bt_uk I am sorry. They need to do better. I had dreadful experiences with BT engineers and their customer service is a complete joke. They are inefficient, they don't listen and imo they lie

  • LynLawrensonCNS LynLawrenson (@LynLawrensonCNS) reported from Pilling, England

    @bt_uk what's happening with broadband in PR3 ?? Outage seems likely

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • commercialkid chris philips (@commercialkid) reported

    @btsport Would like to thank Gemma in your tech department in Newcastle. For her help getting my BT Sport HD package back working, after a few days of calls which no one seemed to know what the issue was. Cheers Gemma.

  • gavrichards77 Gav Richards (@gavrichards77) reported

    @bt_uk an email warning me that I’m about to reach the end of my data allowance, followed 40 mins later by an email saying I now owe you an extra £40 for data is not helpful. It’s terrible. I had no idea I could even go over my data allowance.

  • chrisjax Snr Jack (@chrisjax) reported

    @bt_uk BT contract is ending & I phoned BT and was told the best they could do was £70 a month for FTTP 900. That’s an increase of £13 a month so I told them I wanted to cancel. I didn’t want to leave BT but seems only new customers get the best deals.

  • heathertweed Heather Tweed (@heathertweed) reported

    @bt_uk We’ve been on phone again absolutely useless! They’re saying we can’t even look at new appointment date ‘till 11th No apologies just ‘we understand how frustrating…’ We’re making an official complaint to @ofcom

  • SpursGnome65 Kevin (@SpursGnome65) reported

    @JimJones1425 yeah the thieving parasites at @bt_uk want people in our street to pay them £20,000 to install fibre down our street!!!

  • roroism R (@roroism) reported

    @bt_uk my bill has randomly gone up by £5 and also I’ve noticed you’ve been overcharging on the attached mobile contracts across 3 sims. Been trying to call and can never get through. How can I submit the complaint in writing?

  • LUFCLummers Claire Lumley (@LUFCLummers) reported

    @bt_uk what is going on with broadband today, on and bloody off all day!! Doesn’t help us people working from home!

  • andree_frieze Andrée Frieze 💚🌍🐝🌳🔯 (@andree_frieze) reported

    hi @bt_uk I have ward residents in #Ham @lbrut without #broadband. They've been told it won't be restored until 1st May. This is not acceptable - elderly & disabled people living on those streets cannot be left without the internet for nearly 3 weeks. Please speed up this fix.

  • tails101 Mark Taylor (@tails101) reported

    @bt_uk I’m confused. I’m currently a BT customer but just had a letter from Vodafone saying I can get full fibre. Would like to stay with you, so checked my account which says full fibre not available. Yet, if I pretend to be a new customer, bt .com and EE says it is available!!

  • mcginn_maureen 🇺🇦Maureen McGinn🇺🇦 (@mcginn_maureen) reported

    I phoned @bt_uk to stop any additional landline service costs. I ended up being sent another plastic box for my admittedly excellent broadband. More cables & more electrcity usage & for what? I didn't have any broadband issues! 🤔#HybridConnect? #BitOfACon?