BT (British Telecom)

BT (British Telecom) Outage Report in Halton, Lancashire, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Halton, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Halton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Halton, Lancashire, England 12/12/2025 22:15

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Halton, Lancashire, England

The most recent BT (British Telecom) outage reports came from the following cities: Lancaster.

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City Problem Type Report Time
United KingdomLancaster E-mail
United KingdomLancaster Wi-fi
United KingdomMorecambe Internet
United KingdomLancaster Internet
United KingdomLancaster Internet
United KingdomLancaster Wi-fi

Community Discussion

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Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Halton, England

Latest outage, problems and issue reports in Halton and nearby locations:

  • suriyaarts MAYA ABEYSURIYA 🇱🇰 (@suriyaarts) reported from Middleton, England

    @janebinnion @BTCare Alot of lines are down just now

  • PumJum Pam Bradley (@PumJum) reported from Middleton, England

    @bt_uk is there a problem in my area again? 2nd time in 3 days that we don't have internet. LA4 area of Morecambe.

  • aftabgujral #IsThisSatire 💙 NHS (@aftabgujral) reported from Lancaster, England

    @bt_uk @GuyLikeTy So are you giving them £100? Or £700? £100 for each time you called to fix it?

  • Ampslave emlyn busby (@Ampslave) reported from Middleton, England

    @bt_uk are you able to help with subscription issues? Phone lines are closed.

  • PumJum Pam Bradley (@PumJum) reported from Middleton, England

    @bt_uk Just says connected, no internet. Also having problems with the updated email too. Can read on phone, but can't on desktop computer.

  • morganfxncom morgan francom (@morganfxncom) reported from Middleton, England

    @skytv you’re services are a bunch of **** should of gone with @bt_uk sort it out

  • chorley_mike Mike Chorley 💙 (@chorley_mike) reported from Grange-over-Sands, England

    @bt_uk our internet is not working properly, its off more than its on at the moment. Can you sort it out, we re paying for a service that we re not getting. Thank you.

  • LynLawrensonCNS LynLawrenson (@LynLawrensonCNS) reported from Pilling, England

    @bt_uk Outage but for how long??

  • Adski86 Adam Anderton (@Adski86) reported from Middleton, England

    Just stumbled upon @WWE on @btsport , 1st time I’ve seen wrestling in a long time (Years) & wow ....******* Terrible, “Big guys” against Jobbers and botched moves all over the Gaff 😂 The crowd looked like it was at a funeral too!! @90sWWE was obviously a golden era !

  • LynLawrensonCNS LynLawrenson (@LynLawrensonCNS) reported from Pilling, England

    @bt_uk what's happening with broadband in PR3 ?? Outage seems likely

  • jenmeatsix_ Jen🦖 (@jenmeatsix_) reported from Middleton, England

    @bt_uk worst company out there by far.

  • effie_sharp_edu Effie Sharp (@effie_sharp_edu) reported from Fleetwood, England

    @bt_uk we have been trying to contact you as an emergency for our elderly neighbour. we have been on hold for most of today. please help.

  • jenmeatsix_ Jen🦖 (@jenmeatsix_) reported from Middleton, England

    @bt_uk Yes speed is fine. Its the ping that's bad and I can't do anything. Just want someone to come out and sort it.

  • Seddon1968 Stuart Seddon (@Seddon1968) reported from Lancaster, England

    Clearly @bt_uk engineers like to put their feet up at weekends. Broadband went down today (annoyingly during Popmaster!!!) and now not due to be fixed until Monday. Digital radio and dvds only 😤

  • aftabgujral #IsThisSatire 💙 NHS (@aftabgujral) reported from Lancaster, England

    @GuyLikeTy @bt_uk I am sorry. They need to do better. I had dreadful experiences with BT engineers and their customer service is a complete joke. They are inefficient, they don't listen and imo they lie

  • shmergel Shmergel Flonk (@shmergel) reported from Overton, England

    @bt_uk morning, the My BT app isn’t working this morning. Our broadband is working fine but the app says it can’t find the server when we try to login.

  • Vet_James James Glass (@Vet_James) reported from Lancaster, England

    @bt_uk @btbusinesscare Been trying ( and failing ) to get some help / info on an issue. Had my business @btconnect email address for 25 years. Would like to keep it but business ( now sold ) leaving BT. Have had BT at home for 20 years. Surely must be possible???

  • spjsjs Stephen Sandham (@spjsjs) reported from Fleetwood, England

    @btsport Yes. That was a bad tackle.

  • effie_sharp_edu Effie Sharp (@effie_sharp_edu) reported from Fleetwood, England

    @bt_uk we have representation for our neighbour. his phone is not working. BT are aware. BT said they would sort & if an engineer was needed it would be sorted by today. we have had no contact. he is 90yo without his phone line.

  • chrismalkinson chris malkinson (@chrismalkinson) reported from Fleetwood, England

    @ScotlandSky coverage of Scottish football is awful compared to @btsport

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • EwanMetcalf Machiavelli (@EwanMetcalf) reported

    Apparently it’s the house I live in fault? @bt_uk engineers tell you one thing customer service tell you something else I’ve had 6 complaints in 2 weeks engineers not turn up & now telling me I need to double my package price to resolve things…2 weeks in Pure Robbery

  • BryanKerr7 Bryan Kerr 🌚 (@BryanKerr7) reported

    Hi @bt_uk internet still down can you provide an update.

  • fernleyj Joe Fernley (@fernleyj) reported

    @bt_uk No, ongoing. New fault and complaint raised. They cannot see the image I posted. Need BT or Openreach to actually fix the issue rather than say speed is fine and close. It’s been two months. Terrible.

  • AlanMacleod14 Alan Macleod (@AlanMacleod14) reported

    Day 72 since I ordered broadband from @bt_uk and still no connection, no idea when there might be a connection, and another level of ‘escalation’ that doesn’t go anywhere from the BT support team who seem to think it’s ok to just ‘call back in 10 days with an update’. #BT

  • kayperbeats Drew Spencer (@kayperbeats) reported

    But @btsport needs to figure out how to never ever put fans in a place where they can't watch their team because another game is in extra innings.

  • TheSpudHead SJ (@TheSpudHead) reported

    @bt_uk Yes please, so your team sent out a new router for us that came yesterday, however now we’ve plugged it in it’s just flashing orange and then purple. Any help please?

  • jdshaw777 James Shaw (@jdshaw777) reported

    @brasense @btbusinesscare I would be careful signing up anyway. I have been without broadband for a week, promised on 3 occasions I would be called back and spent several hours on the phone and still no resolution

  • Jimbogg James Gould (@Jimbogg) reported

    @bt_uk hi BT, I was meant to get a reward card for signing up for your broadband but there is nothing in that section on the BT rewards part on your webpage. Help please.

  • ShyBreezie 🇺🇦 Shy Breeze 🇺🇦 (@ShyBreezie) reported

    @bt_uk fix your cables, you're still using copper cables move to the fiber, you're going to lose many people if you don't get onto this, I'm so close to just move to virgin at least they listen to their customers

  • eagles_se25 SE25EaglesCPFC (@eagles_se25) reported

    @bt_uk Engineer came today @bt_uk however the internet signal keeps dropping . There is no way to report . The messaging app isn’t working and been on the phone for 2 hours . Appalling . A joke of a company .