BT (British Telecom)

BT (British Telecom) Outage Report in Halton, Lancashire, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Halton, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Halton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Halton, Lancashire, England 12/22/2025 17:15

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Halton, Lancashire, England

The most recent BT (British Telecom) outage reports came from the following cities: Morecambe, Grange-over-Sands and Lancaster.

Loading map, please wait...
City Problem Type Report Time
United KingdomMorecambe Phone
United KingdomGrange-over-Sands Internet
United KingdomLancaster E-mail
United KingdomLancaster Wi-fi
United KingdomMorecambe Internet
United KingdomLancaster Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Halton, England

Latest outage, problems and issue reports in Halton and nearby locations:

  • PumJum Pam Bradley (@PumJum) reported from Middleton, England

    @bt_uk is there a problem in my area again? 2nd time in 3 days that we don't have internet. LA4 area of Morecambe.

  • aftabgujral #IsThisSatire 💙 NHS (@aftabgujral) reported from Lancaster, England

    @GuyLikeTy @bt_uk I am sorry. They need to do better. I had dreadful experiences with BT engineers and their customer service is a complete joke. They are inefficient, they don't listen and imo they lie

  • suriyaarts MAYA ABEYSURIYA 🇱🇰 (@suriyaarts) reported from Middleton, England

    @janebinnion @BTCare Alot of lines are down just now

  • effie_sharp_edu Effie Sharp (@effie_sharp_edu) reported from Fleetwood, England

    @bt_uk we have been trying to contact you as an emergency for our elderly neighbour. we have been on hold for most of today. please help.

  • shmergel Shmergel Flonk (@shmergel) reported from Overton, England

    @bt_uk morning, the My BT app isn’t working this morning. Our broadband is working fine but the app says it can’t find the server when we try to login.

  • PumJum Pam Bradley (@PumJum) reported from Middleton, England

    @bt_uk Just says connected, no internet. Also having problems with the updated email too. Can read on phone, but can't on desktop computer.

  • spjsjs Stephen Sandham (@spjsjs) reported from Fleetwood, England

    @btsport Yes. That was a bad tackle.

  • chorley_mike Mike Chorley 💙 (@chorley_mike) reported from Grange-over-Sands, England

    @bt_uk our internet is not working properly, its off more than its on at the moment. Can you sort it out, we re paying for a service that we re not getting. Thank you.

  • LynLawrensonCNS LynLawrenson (@LynLawrensonCNS) reported from Pilling, England

    @bt_uk what's happening with broadband in PR3 ?? Outage seems likely

  • aftabgujral #IsThisSatire 💙 NHS (@aftabgujral) reported from Lancaster, England

    @bt_uk @GuyLikeTy So are you giving them £100? Or £700? £100 for each time you called to fix it?

  • chrismalkinson chris malkinson (@chrismalkinson) reported from Fleetwood, England

    @ScotlandSky coverage of Scottish football is awful compared to @btsport

  • Adski86 Adam Anderton (@Adski86) reported from Middleton, England

    Just stumbled upon @WWE on @btsport , 1st time I’ve seen wrestling in a long time (Years) & wow ....******* Terrible, “Big guys” against Jobbers and botched moves all over the Gaff 😂 The crowd looked like it was at a funeral too!! @90sWWE was obviously a golden era !

  • jenmeatsix_ Jen🦖 (@jenmeatsix_) reported from Middleton, England

    @bt_uk Yes speed is fine. Its the ping that's bad and I can't do anything. Just want someone to come out and sort it.

  • morganfxncom morgan francom (@morganfxncom) reported from Middleton, England

    @skytv you’re services are a bunch of **** should of gone with @bt_uk sort it out

  • jenmeatsix_ Jen🦖 (@jenmeatsix_) reported from Middleton, England

    @bt_uk worst company out there by far.

  • Ampslave emlyn busby (@Ampslave) reported from Middleton, England

    @bt_uk are you able to help with subscription issues? Phone lines are closed.

  • Vet_James James Glass (@Vet_James) reported from Lancaster, England

    @bt_uk @btbusinesscare Been trying ( and failing ) to get some help / info on an issue. Had my business @btconnect email address for 25 years. Would like to keep it but business ( now sold ) leaving BT. Have had BT at home for 20 years. Surely must be possible???

  • Seddon1968 Stuart Seddon (@Seddon1968) reported from Lancaster, England

    Clearly @bt_uk engineers like to put their feet up at weekends. Broadband went down today (annoyingly during Popmaster!!!) and now not due to be fixed until Monday. Digital radio and dvds only 😤

  • LynLawrensonCNS LynLawrenson (@LynLawrensonCNS) reported from Pilling, England

    @bt_uk Outage but for how long??

  • effie_sharp_edu Effie Sharp (@effie_sharp_edu) reported from Fleetwood, England

    @bt_uk we have representation for our neighbour. his phone is not working. BT are aware. BT said they would sort & if an engineer was needed it would be sorted by today. we have had no contact. he is 90yo without his phone line.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • lilmissbritain Janett (@lilmissbritain) reported

    @bt_uk @OpenreachHelp How many engineers does it take to correct a duplicated serial number in the system ?? This is my third week without internet……… Raised a complaint, was promised call backs and the issue being sorted but nothing happens…

  • MikeMacLeanOban Jus' sayin'... (@MikeMacLeanOban) reported

    @bt_uk, Hi, my Home Hub has stopped working, no lights coming on. I’ve tried using the online ‘help’, spent about 3 hours over two days on hold trying to get assistance. Can you please, please help me??

  • Louisescicomm Professor Louise Robson (she/her) NTF (@Louisescicomm) reported

    @TomBertie @bt_uk Having the same issue. No access to Google sites through my BT broadband. If I use phone data then no issues.

  • trainbusferry Martin (@trainbusferry) reported

    @bt_uk Tasha after 1.30 mins and 4 people later I eventually got to speak to a manager. He has part resolved my problem and is phoning back to 4 this afternoon with a further update. Can’t believe that it’s so difficult to resolve basic things with BT.

  • lilmissbritain Janett (@lilmissbritain) reported

    @bt_uk @OpenreachHelp @bt_uk How many engineers does it take to correct a serial number in the system ?? This is my third week without internet……… Raised a complaint, was promised call backs and the issue being sorted but nothing happens…

  • Louisescicomm Professor Louise Robson (she/her) NTF (@Louisescicomm) reported

    @bt_uk There are loads of people with the same issue. I don't think this is a hub issue.

  • SiobhanGoldring Siobhan Lever (@SiobhanGoldring) reported

    @BTCare service is appallingly!! No internet since Thursday and no one has a clue. Waiting for it to be blamed on Covid

  • ZH956 TTNeb (@ZH956) reported

    Got letter from @bt_uk advising of price increase due to CPI for my 2 services. Mobile going up but confused by broadband and landline increase as I only have broadband 🤔 Is it poor wording or wrong increased amount? It matters.

  • OoohEmGeeee Emma Grant (@OoohEmGeeee) reported

    @btbusinesscare we’re having loss of internet for the hundredth time. It seems whenever the weather is bad this happens! Can someone help sort this? We rely on it for our helpdesk. This can’t keep happening

  • paulablan1 paulablan (@paulablan1) reported

    @bt_uk as you've stopped replying to me privately! How can digital voice work if the broadband doesn't work because the phone line has been broken in the storm? And apparently I've told you our faults are fixed, how would I know that if I'm at work!