BT (British Telecom)

BT (British Telecom) Outage Report in Halton, Lancashire, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Halton, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Halton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Halton, Lancashire, England 01/10/2026 15:05

January 10: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 02:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Halton, Lancashire, England

The most recent BT (British Telecom) outage reports came from the following cities: Grange-over-Sands and Morecambe.

Loading map, please wait...
City Problem Type Report Time
United KingdomGrange-over-Sands Phone
United KingdomMorecambe Phone
United KingdomGrange-over-Sands Internet
United KingdomLancaster E-mail
United KingdomLancaster Wi-fi
United KingdomMorecambe Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Halton, England

Latest outage, problems and issue reports in Halton and nearby locations:

  • effie_sharp_edu Effie Sharp (@effie_sharp_edu) reported from Fleetwood, England

    @bt_uk we have representation for our neighbour. his phone is not working. BT are aware. BT said they would sort & if an engineer was needed it would be sorted by today. we have had no contact. he is 90yo without his phone line.

  • LynLawrensonCNS LynLawrenson (@LynLawrensonCNS) reported from Pilling, England

    @bt_uk what's happening with broadband in PR3 ?? Outage seems likely

  • aftabgujral #IsThisSatire 💙 NHS (@aftabgujral) reported from Lancaster, England

    @GuyLikeTy @bt_uk I am sorry. They need to do better. I had dreadful experiences with BT engineers and their customer service is a complete joke. They are inefficient, they don't listen and imo they lie

  • chrismalkinson chris malkinson (@chrismalkinson) reported from Fleetwood, England

    @ScotlandSky coverage of Scottish football is awful compared to @btsport

  • PumJum Pam Bradley (@PumJum) reported from Middleton, England

    @bt_uk is there a problem in my area again? 2nd time in 3 days that we don't have internet. LA4 area of Morecambe.

  • Vet_James James Glass (@Vet_James) reported from Lancaster, England

    @bt_uk @btbusinesscare Been trying ( and failing ) to get some help / info on an issue. Had my business @btconnect email address for 25 years. Would like to keep it but business ( now sold ) leaving BT. Have had BT at home for 20 years. Surely must be possible???

  • jenmeatsix_ Jen🦖 (@jenmeatsix_) reported from Middleton, England

    @bt_uk Yes speed is fine. Its the ping that's bad and I can't do anything. Just want someone to come out and sort it.

  • jenmeatsix_ Jen🦖 (@jenmeatsix_) reported from Middleton, England

    @bt_uk worst company out there by far.

  • suriyaarts MAYA ABEYSURIYA 🇱🇰 (@suriyaarts) reported from Middleton, England

    @janebinnion @BTCare Alot of lines are down just now

  • Seddon1968 Stuart Seddon (@Seddon1968) reported from Lancaster, England

    Clearly @bt_uk engineers like to put their feet up at weekends. Broadband went down today (annoyingly during Popmaster!!!) and now not due to be fixed until Monday. Digital radio and dvds only 😤

  • Ampslave emlyn busby (@Ampslave) reported from Middleton, England

    @bt_uk are you able to help with subscription issues? Phone lines are closed.

  • tommy210254 Thomas Hamilton (@tommy210254) reported from Middleton, England

    @prodnose I'll ask my neighbour Never missed a game in years (BTsport and sky) Got the shirt and the tattoo Probably couldn't find Liverpool on a map, let alone Anfield

  • spjsjs Stephen Sandham (@spjsjs) reported from Fleetwood, England

    @btsport Yes. That was a bad tackle.

  • morganfxncom morgan francom (@morganfxncom) reported from Middleton, England

    @skytv you’re services are a bunch of **** should of gone with @bt_uk sort it out

  • Adski86 Adam Anderton (@Adski86) reported from Middleton, England

    Just stumbled upon @WWE on @btsport , 1st time I’ve seen wrestling in a long time (Years) & wow ....******* Terrible, “Big guys” against Jobbers and botched moves all over the Gaff 😂 The crowd looked like it was at a funeral too!! @90sWWE was obviously a golden era !

  • effie_sharp_edu Effie Sharp (@effie_sharp_edu) reported from Fleetwood, England

    @bt_uk we have been trying to contact you as an emergency for our elderly neighbour. we have been on hold for most of today. please help.

  • aftabgujral #IsThisSatire 💙 NHS (@aftabgujral) reported from Lancaster, England

    @bt_uk @GuyLikeTy So are you giving them £100? Or £700? £100 for each time you called to fix it?

  • LynLawrensonCNS LynLawrenson (@LynLawrensonCNS) reported from Pilling, England

    @bt_uk Outage but for how long??

  • PumJum Pam Bradley (@PumJum) reported from Middleton, England

    @bt_uk Just says connected, no internet. Also having problems with the updated email too. Can read on phone, but can't on desktop computer.

  • shmergel Shmergel Flonk (@shmergel) reported from Overton, England

    @bt_uk morning, the My BT app isn’t working this morning. Our broadband is working fine but the app says it can’t find the server when we try to login.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Shaz_Kingervi Shaz (@Shaz_Kingervi) reported

    Thanks for messing me about @bt_uk As a customer of yours for last 10 years you sent my new hub to someone else’s address. Then tell me to contact @RoyalMail to get it diverted which they didn’t! Luckily the neighbours kept it with the intention of returning it to yourselves. Smh

  • andysc Andy Stanford-Clark (@andysc) reported

    @PeteLomasPi @bt_uk @OpenreachHelp well, they did actually come and fix the severed fibre yesterday… but my CPE/OTU/fibre modem thingy still isn’t connecting.

  • tacootje Taco de Vries (@tacootje) reported

    @andysc @bt_uk @OpenreachHelp I remember my own horror when my fiber to the home in Kingston Upon Thames with Virgin stopped working and i called them and they told me to expect someone in 6 weeks. When I lived in NYC, similar problem addressed same day! Whazzup UK?

  • willfu8 William Fu (@willfu8) reported

    Anyone else in Sheffield getting really bad Internet ? @bt_uk is there a problem and if so what’s the issue ? Orange light on and off the past few days.

  • GreezyGreekGuy GreezyGreekGuy (@GreezyGreekGuy) reported

    @bt_uk my internets down in the barnet area is something going on?

  • jocarter28 Jo Carter (@jocarter28) reported

    @bt_uk How do i make a complaint about an engineer who claims to have visited and never did.

  • PeteLomasPi Pete Lomas (@PeteLomasPi) reported

    @andysc @bt_uk @OpenreachHelp Since they are eventually (I hope) going to need to come out to fix it - why not just ask you where you are and come and fix it. How hard can it be (very it seems).

  • Tedds04 Tedds04 (@Tedds04) reported

    @bt_uk It’s fine it’s all sorted now But it doesn’t solve the battery back up problem. It’s a complete and utter waste of money

  • AilieMenai Ailie Menai (@AilieMenai) reported

    @bt_uk Wasnt an excellent sunday, monday or tuesday due to the fact that I have been without my broadband and tv services for 8 consecutive days now. But you crack on eh, am just another lowly customer

  • andysc Andy Stanford-Clark (@andysc) reported

    @DaveClarksonAUS @bt_uk @OpenreachHelp I can easily believe it. Though it’s OR that are the problem here