BT (British Telecom)

BT (British Telecom) Outage Report in Halton, Lancashire, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Halton, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Halton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Halton, Lancashire, England 12/31/2025 09:20

December 31: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 08:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Halton, Lancashire, England

The most recent BT (British Telecom) outage reports came from the following cities: Morecambe and Grange-over-Sands.

Loading map, please wait...
City Problem Type Report Time
United KingdomMorecambe Phone
United KingdomGrange-over-Sands Internet
United KingdomLancaster E-mail
United KingdomLancaster Wi-fi
United KingdomMorecambe Internet
United KingdomLancaster Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Halton, England

Latest outage, problems and issue reports in Halton and nearby locations:

  • chrismalkinson chris malkinson (@chrismalkinson) reported from Fleetwood, England

    @ScotlandSky coverage of Scottish football is awful compared to @btsport

  • Vet_James James Glass (@Vet_James) reported from Lancaster, England

    @bt_uk @btbusinesscare Been trying ( and failing ) to get some help / info on an issue. Had my business @btconnect email address for 25 years. Would like to keep it but business ( now sold ) leaving BT. Have had BT at home for 20 years. Surely must be possible???

  • Adski86 Adam Anderton (@Adski86) reported from Middleton, England

    Just stumbled upon @WWE on @btsport , 1st time I’ve seen wrestling in a long time (Years) & wow ....******* Terrible, “Big guys” against Jobbers and botched moves all over the Gaff 😂 The crowd looked like it was at a funeral too!! @90sWWE was obviously a golden era !

  • suriyaarts MAYA ABEYSURIYA 🇱🇰 (@suriyaarts) reported from Middleton, England

    @janebinnion @BTCare Alot of lines are down just now

  • aftabgujral #IsThisSatire 💙 NHS (@aftabgujral) reported from Lancaster, England

    @GuyLikeTy @bt_uk I am sorry. They need to do better. I had dreadful experiences with BT engineers and their customer service is a complete joke. They are inefficient, they don't listen and imo they lie

  • aftabgujral #IsThisSatire 💙 NHS (@aftabgujral) reported from Lancaster, England

    @bt_uk @GuyLikeTy So are you giving them £100? Or £700? £100 for each time you called to fix it?

  • morganfxncom morgan francom (@morganfxncom) reported from Middleton, England

    @skytv you’re services are a bunch of **** should of gone with @bt_uk sort it out

  • spjsjs Stephen Sandham (@spjsjs) reported from Fleetwood, England

    @btsport Yes. That was a bad tackle.

  • LynLawrensonCNS LynLawrenson (@LynLawrensonCNS) reported from Pilling, England

    @bt_uk what's happening with broadband in PR3 ?? Outage seems likely

  • Seddon1968 Stuart Seddon (@Seddon1968) reported from Lancaster, England

    Clearly @bt_uk engineers like to put their feet up at weekends. Broadband went down today (annoyingly during Popmaster!!!) and now not due to be fixed until Monday. Digital radio and dvds only 😤

  • effie_sharp_edu Effie Sharp (@effie_sharp_edu) reported from Fleetwood, England

    @bt_uk we have been trying to contact you as an emergency for our elderly neighbour. we have been on hold for most of today. please help.

  • effie_sharp_edu Effie Sharp (@effie_sharp_edu) reported from Fleetwood, England

    @bt_uk we have representation for our neighbour. his phone is not working. BT are aware. BT said they would sort & if an engineer was needed it would be sorted by today. we have had no contact. he is 90yo without his phone line.

  • chorley_mike Mike Chorley 💙 (@chorley_mike) reported from Grange-over-Sands, England

    @bt_uk our internet is not working properly, its off more than its on at the moment. Can you sort it out, we re paying for a service that we re not getting. Thank you.

  • shmergel Shmergel Flonk (@shmergel) reported from Overton, England

    @bt_uk morning, the My BT app isn’t working this morning. Our broadband is working fine but the app says it can’t find the server when we try to login.

  • jenmeatsix_ Jen🦖 (@jenmeatsix_) reported from Middleton, England

    @bt_uk worst company out there by far.

  • PumJum Pam Bradley (@PumJum) reported from Middleton, England

    @bt_uk Just says connected, no internet. Also having problems with the updated email too. Can read on phone, but can't on desktop computer.

  • LynLawrensonCNS LynLawrenson (@LynLawrensonCNS) reported from Pilling, England

    @bt_uk Outage but for how long??

  • Ampslave emlyn busby (@Ampslave) reported from Middleton, England

    @bt_uk are you able to help with subscription issues? Phone lines are closed.

  • jenmeatsix_ Jen🦖 (@jenmeatsix_) reported from Middleton, England

    @bt_uk Yes speed is fine. Its the ping that's bad and I can't do anything. Just want someone to come out and sort it.

  • PumJum Pam Bradley (@PumJum) reported from Middleton, England

    @bt_uk is there a problem in my area again? 2nd time in 3 days that we don't have internet. LA4 area of Morecambe.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Tont_Coles Tont_Coles (@Tont_Coles) reported

    @bt_uk Can you be honest about when you can fix our broadband? Three estimates have gone by, no real info, your support line hung up and you complaints page isn't loading. I would have hoped you had better disaster prep than this. :(

  • WhiteDogJewel White Dog Jewellery (@WhiteDogJewel) reported

    @viola2727 @bt_uk We just use our mobiles as never use the damn phone, it’s just the oldies who call it. Tbh I would’ve happily kept an old corded phone just for emergencies with no calls inc. just a basic service. This is power out, no phone, no thought.

  • viola2727 Piero Gasparini🇬🇧🇮🇹🇪🇺🖖 (@viola2727) reported

    @WhiteDogJewel @bt_uk That’s exactly my thinking! According to the rep I was “chatting” with, the new tech is so reliable so it rarely goes down. We have experienced our broadband going down as I’m sure you have too, what happens then?? I put that to the rep and got the reliable tech spiel again!!

  • WhiteDogJewel White Dog Jewellery (@WhiteDogJewel) reported

    @viola2727 @bt_uk Nope, the analogue line was terminated so it was digital or nothing. My mother in law has no Internet, never has never will, when digital reaches her she’s stuck unless bt pay for Internet or she has a choice that was denied to the rest of us

  • heap74 Matt (@heap74) reported

    @bt_uk Please can we have an update on the internet outage in the TW1 area. I now have the EE mini router but it’s a struggle with a household all online and working from home. Open reach tell me to contact you???? Been off line since early Sat morning so 4 days without.

  • Burnside_5 Burnside (@Burnside_5) reported

    @bt_uk Don’t worry I have spoken to someone instead, quite funny that he said always phone us as we know it is impossible to do anything online. Why tell people they can cancel online when they cannot?

  • Leon88ElB Leon El B (@Leon88ElB) reported

    Pundits in the UK wether its for @btsportfootball or @SkyFootball seem to only talk these days for the sake of talking and filling the time until kick off again. Awful punditry in the game right now. #BTSport #SkySports

  • adam_mogford Adam Mogford (@adam_mogford) reported

    @SkyHelpTeam hi, our internet has been down since midday. The app just says there is a problem (which we knew!) at the same time @zzoommplc turn up digging. They are blaming a @bt_uk line problem and said to contact you! Help!

  • tweedandbeard Beard&Tweed (@tweedandbeard) reported

    Trying to work from home using @bt_uk WiFi has been a bloody nightmare. Dropped signal twice so far into this teams call and I'm only 30 min into the meeting

  • pumpkinthrower Harvey (@pumpkinthrower) reported

    @bt_uk My internet has been down since Fri. Timeline you set has been & gone. Bot, app etc now just say “shortly”. Am burning thru BT mobile data at rate of knots. Appreciate that storms mean you’re busy but how about a realistic timeline? Now interfering with my ability to work