BT (British Telecom)

BT (British Telecom) Outage Report in Halton, Lancashire, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Halton, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Halton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Halton, Lancashire, England 03/07/2026 08:50

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Phone (7%)

    Phone (7%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Halton, Lancashire, England

The most recent BT (British Telecom) outage reports came from the following cities: Morecambe and Grange-over-Sands.

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City Problem Type Report Time
United KingdomMorecambe Internet
United KingdomMorecambe Internet
United KingdomGrange-over-Sands Phone
United KingdomGrange-over-Sands Phone
United KingdomMorecambe Phone
United KingdomGrange-over-Sands Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Halton, England

Latest outage, problems and issue reports in Halton and nearby locations:

  • PumJum Pam Bradley (@PumJum) reported from Middleton, England

    @bt_uk is there a problem in my area again? 2nd time in 3 days that we don't have internet. LA4 area of Morecambe.

  • tommy210254 Thomas Hamilton (@tommy210254) reported from Middleton, England

    @prodnose I'll ask my neighbour Never missed a game in years (BTsport and sky) Got the shirt and the tattoo Probably couldn't find Liverpool on a map, let alone Anfield

  • jenmeatsix_ Jen🦖 (@jenmeatsix_) reported from Middleton, England

    @bt_uk Yes speed is fine. Its the ping that's bad and I can't do anything. Just want someone to come out and sort it.

  • spjsjs Stephen Sandham (@spjsjs) reported from Fleetwood, England

    @btsport Yes. That was a bad tackle.

  • shmergel Shmergel Flonk (@shmergel) reported from Overton, England

    @bt_uk morning, the My BT app isn’t working this morning. Our broadband is working fine but the app says it can’t find the server when we try to login.

  • effie_sharp_edu Effie Sharp (@effie_sharp_edu) reported from Fleetwood, England

    @bt_uk we have been trying to contact you as an emergency for our elderly neighbour. we have been on hold for most of today. please help.

  • Vet_James James Glass (@Vet_James) reported from Lancaster, England

    @bt_uk @btbusinesscare Been trying ( and failing ) to get some help / info on an issue. Had my business @btconnect email address for 25 years. Would like to keep it but business ( now sold ) leaving BT. Have had BT at home for 20 years. Surely must be possible???

  • jenmeatsix_ Jen🦖 (@jenmeatsix_) reported from Middleton, England

    @bt_uk worst company out there by far.

  • Ampslave emlyn busby (@Ampslave) reported from Middleton, England

    @bt_uk are you able to help with subscription issues? Phone lines are closed.

  • morganfxncom morgan francom (@morganfxncom) reported from Middleton, England

    @skytv you’re services are a bunch of **** should of gone with @bt_uk sort it out

  • PumJum Pam Bradley (@PumJum) reported from Middleton, England

    @bt_uk Just says connected, no internet. Also having problems with the updated email too. Can read on phone, but can't on desktop computer.

  • aftabgujral #IsThisSatire 💙 NHS (@aftabgujral) reported from Lancaster, England

    @GuyLikeTy @bt_uk I am sorry. They need to do better. I had dreadful experiences with BT engineers and their customer service is a complete joke. They are inefficient, they don't listen and imo they lie

  • LynLawrensonCNS LynLawrenson (@LynLawrensonCNS) reported from Pilling, England

    @bt_uk Outage but for how long??

  • chrismalkinson chris malkinson (@chrismalkinson) reported from Fleetwood, England

    @ScotlandSky coverage of Scottish football is awful compared to @btsport

  • effie_sharp_edu Effie Sharp (@effie_sharp_edu) reported from Fleetwood, England

    @bt_uk we have representation for our neighbour. his phone is not working. BT are aware. BT said they would sort & if an engineer was needed it would be sorted by today. we have had no contact. he is 90yo without his phone line.

  • suriyaarts MAYA ABEYSURIYA 🇱🇰 (@suriyaarts) reported from Middleton, England

    @janebinnion @BTCare Alot of lines are down just now

  • aftabgujral #IsThisSatire 💙 NHS (@aftabgujral) reported from Lancaster, England

    @bt_uk @GuyLikeTy So are you giving them £100? Or £700? £100 for each time you called to fix it?

  • Adski86 Adam Anderton (@Adski86) reported from Middleton, England

    Just stumbled upon @WWE on @btsport , 1st time I’ve seen wrestling in a long time (Years) & wow ....******* Terrible, “Big guys” against Jobbers and botched moves all over the Gaff 😂 The crowd looked like it was at a funeral too!! @90sWWE was obviously a golden era !

  • LynLawrensonCNS LynLawrenson (@LynLawrensonCNS) reported from Pilling, England

    @bt_uk what's happening with broadband in PR3 ?? Outage seems likely

  • Seddon1968 Stuart Seddon (@Seddon1968) reported from Lancaster, England

    Clearly @bt_uk engineers like to put their feet up at weekends. Broadband went down today (annoyingly during Popmaster!!!) and now not due to be fixed until Monday. Digital radio and dvds only 😤

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • beekind77 beekind77 (@beekind77) reported

    @bt_uk I think this has been wrong since they opened their account and they have never managed to convince BT that they are sending info to the wrong place

  • beekind77 beekind77 (@beekind77) reported

    @bt_uk I will return it as addressed to wrong customer or something similar, however debt collection say it’s my problem as I am the contact address/number and say its my responsibility to sort it out with BT

  • mattylarsen2 Matty Larsen (@mattylarsen2) reported

    @bt_uk hey guys sorry for bombarding with all the questions (im a new customer lol) but when will my equipment be dispatched as my activation is next friday and on track my order it still says waiting dispatch?

  • BoarSoulless SoullessBoar (@BoarSoulless) reported

    @bt_uk They say they can't change me onto it as its for new customers even though it doesn't say that anywhere. I thought we were well past this penalising loyal customers business practice. Poor show overall really.

  • livmcgeeney livmcgeeney (@livmcgeeney) reported

    @bt_uk pay for ‘super fast’ fibre which continuously drops out during the day and means my work is affected. Answer from your caller is they can’t do anything since the problem is intermittent. Unacceptable, paying for a service I can’t use in the day!!!!

  • Andy_Tattersall Andy Tattersall (@Andy_Tattersall) reported

    @bt_uk You've diverted it to a text service - which when I try and complete, bounces back.

  • Clive__Horn Clive (@Clive__Horn) reported

    @bt_uk hi, I’m paying for some clever broadband package that’s meant to guarantee WiFi but it’s been rubbish recently. Poor speeds and no signal in several rooms

  • JeniWren Jeni Harney (@JeniWren) reported

    @bt_uk ordered BTTV Big Sport package last Friday. Box should have been delivered today. It hasn’t. Now TV was supposed to work last Friday. It’s not working, although it worked Monday/Tuesday. Been in touch and told it’ll be 24 hours tiI I get Now TV, and a box is being ordered

  • keithgreenoak Keith Greenoak (@keithgreenoak) reported

    @bt_uk hi, what number do I call for help with placing a new customer order? Or perhaps you can help? I am trying to arrange an engineer and tv aerial installation but it keeps disappearing from my basket. Is it not required for some services? Thanks

  • GregFelix1 Greg Felix (@GregFelix1) reported

    @btbusinesscare Thanks. I’m aware of this process as I have had to use it 10 times in my quest to get a response. I am told I have a complaint handler who just sends a copy and paste of last week’s response when I try to chase up a completion date. Where does it end?