BT (British Telecom)

BT (British Telecom) Outage Report in Halton, Lancashire, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Halton, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Halton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Halton, Lancashire, England 01/11/2026 09:50

January 11: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Halton, Lancashire, England

The most recent BT (British Telecom) outage reports came from the following cities: Grange-over-Sands and Morecambe.

Loading map, please wait...
City Problem Type Report Time
United KingdomGrange-over-Sands Phone
United KingdomMorecambe Phone
United KingdomGrange-over-Sands Internet
United KingdomLancaster E-mail
United KingdomLancaster Wi-fi
United KingdomMorecambe Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Halton, England

Latest outage, problems and issue reports in Halton and nearby locations:

  • PumJum Pam Bradley (@PumJum) reported from Middleton, England

    @bt_uk Just says connected, no internet. Also having problems with the updated email too. Can read on phone, but can't on desktop computer.

  • Seddon1968 Stuart Seddon (@Seddon1968) reported from Lancaster, England

    Clearly @bt_uk engineers like to put their feet up at weekends. Broadband went down today (annoyingly during Popmaster!!!) and now not due to be fixed until Monday. Digital radio and dvds only 😤

  • PumJum Pam Bradley (@PumJum) reported from Middleton, England

    @bt_uk is there a problem in my area again? 2nd time in 3 days that we don't have internet. LA4 area of Morecambe.

  • Ampslave emlyn busby (@Ampslave) reported from Middleton, England

    @bt_uk are you able to help with subscription issues? Phone lines are closed.

  • shmergel Shmergel Flonk (@shmergel) reported from Overton, England

    @bt_uk morning, the My BT app isn’t working this morning. Our broadband is working fine but the app says it can’t find the server when we try to login.

  • aftabgujral #IsThisSatire 💙 NHS (@aftabgujral) reported from Lancaster, England

    @GuyLikeTy @bt_uk I am sorry. They need to do better. I had dreadful experiences with BT engineers and their customer service is a complete joke. They are inefficient, they don't listen and imo they lie

  • Adski86 Adam Anderton (@Adski86) reported from Middleton, England

    Just stumbled upon @WWE on @btsport , 1st time I’ve seen wrestling in a long time (Years) & wow ....******* Terrible, “Big guys” against Jobbers and botched moves all over the Gaff 😂 The crowd looked like it was at a funeral too!! @90sWWE was obviously a golden era !

  • chorley_mike Mike Chorley 💙 (@chorley_mike) reported from Grange-over-Sands, England

    @bt_uk our internet is not working properly, its off more than its on at the moment. Can you sort it out, we re paying for a service that we re not getting. Thank you.

  • spjsjs Stephen Sandham (@spjsjs) reported from Fleetwood, England

    @btsport Yes. That was a bad tackle.

  • effie_sharp_edu Effie Sharp (@effie_sharp_edu) reported from Fleetwood, England

    @bt_uk we have representation for our neighbour. his phone is not working. BT are aware. BT said they would sort & if an engineer was needed it would be sorted by today. we have had no contact. he is 90yo without his phone line.

  • suriyaarts MAYA ABEYSURIYA 🇱🇰 (@suriyaarts) reported from Middleton, England

    @janebinnion @BTCare Alot of lines are down just now

  • Vet_James James Glass (@Vet_James) reported from Lancaster, England

    @bt_uk @btbusinesscare Been trying ( and failing ) to get some help / info on an issue. Had my business @btconnect email address for 25 years. Would like to keep it but business ( now sold ) leaving BT. Have had BT at home for 20 years. Surely must be possible???

  • LynLawrensonCNS LynLawrenson (@LynLawrensonCNS) reported from Pilling, England

    @bt_uk Outage but for how long??

  • LynLawrensonCNS LynLawrenson (@LynLawrensonCNS) reported from Pilling, England

    @bt_uk what's happening with broadband in PR3 ?? Outage seems likely

  • aftabgujral #IsThisSatire 💙 NHS (@aftabgujral) reported from Lancaster, England

    @bt_uk @GuyLikeTy So are you giving them £100? Or £700? £100 for each time you called to fix it?

  • chrismalkinson chris malkinson (@chrismalkinson) reported from Fleetwood, England

    @ScotlandSky coverage of Scottish football is awful compared to @btsport

  • jenmeatsix_ Jen🦖 (@jenmeatsix_) reported from Middleton, England

    @bt_uk worst company out there by far.

  • morganfxncom morgan francom (@morganfxncom) reported from Middleton, England

    @skytv you’re services are a bunch of **** should of gone with @bt_uk sort it out

  • jenmeatsix_ Jen🦖 (@jenmeatsix_) reported from Middleton, England

    @bt_uk Yes speed is fine. Its the ping that's bad and I can't do anything. Just want someone to come out and sort it.

  • effie_sharp_edu Effie Sharp (@effie_sharp_edu) reported from Fleetwood, England

    @bt_uk we have been trying to contact you as an emergency for our elderly neighbour. we have been on hold for most of today. please help.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • JackridRob Rob Jack (@JackridRob) reported from Eastleigh, England

    @bt_uk That's funny I had good WiFi in every room when I last changed my contract a year ago then it declined now you can't cure my issues but you can guarantee WiFi in every room if I pay more money for something I've already had! #BroadbandThrottling #BT

  • bliprogers Matt Rogers (@bliprogers) reported

    @bt_uk Sorry timings all wrong. 12 days (36 in total) of no service. Fix date 13th Jan, will be 35 days no service. I need to discuss 1) your error 2) no service 3) no customer service (empty promises) 4) breach of contract 5) no automatic compensation as you've signed up to with Ofcom

  • A94Reynolds A94Reynolds (@A94Reynolds) reported

    @bt_uk No. Sick and tired of this. Never works. Your engineers are crap. Your customer service teams read the same scripts EVERY time we have a problem. This is a REGULAR occurrence and you lot have never helped.

  • jackwil56441521 jack wilson (@jackwil56441521) reported

    @EHuly @LUFC @bt_uk Must be down pal

  • lav25th micro manager. (@lav25th) reported

    @bt_uk can you explain why I don't have a phone or broadband service, despite an activation date of the 17th... Spent 3 hrs on hold on phone. Another terrible piece of customer service bt

  • calumleary Calum Leary (@calumleary) reported

    @BTCare so i’ve just renewed my broadband contract with you and you’ve put the price up by £5, so why is my service even worse now??? This is getting ridiculous @whydoibother @btbadband

  • RobbieBizzle Robbie Byron (@RobbieBizzle) reported

    The ref expert they've got on @btsport for #WBAAVL talking about VAR being for "clear and obvious errors", so why are we drawing and measuring fine lines on offside decisions?!?!?

  • a_b245 j&a (@a_b245) reported

    @bt_uk Done that, but once again I pay for a NEW service every year. Yet I have to use old equipment? If I was to leave and then come back I would get the new equipment. I’ve been a loyal customer to bt but it seems existing customers are not cared about. Only new.

  • Sean10lfc S P* (@Sean10lfc) reported

    @bt_uk Bullshit, my BT WiFi is terrible

  • CyanityFame CyanityFame (@CyanityFame) reported

    @bt_uk I did a factory reset but the problem is still going