BT (British Telecom) outages and service status in Halton, England
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Full Outage Map
- BT (British Telecom) generated 0 outage signals in the last 24 hours around Halton, including 0 direct reports.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Halton, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Halton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Live Outage Map Near Halton, England
The most recent BT (British Telecom) outage reports came from the following cities: Lancaster, and Morecambe.
Community Discussion
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BT (British Telecom) Issues Reports Near Halton, England
Latest outage, problems and issue reports in Halton and nearby locations:
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morgan francom (@morganfxncom) reported from Middleton, England@skytv you’re services are a bunch of **** should of gone with @bt_uk sort it out
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Jen🦖 (@jenmeatsix_) reported from Middleton, England@bt_uk Yes speed is fine. Its the ping that's bad and I can't do anything. Just want someone to come out and sort it.
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Adam Anderton (@Adski86) reported from Middleton, EnglandJust stumbled upon @WWE on @btsport , 1st time I’ve seen wrestling in a long time (Years) & wow ....******* Terrible, “Big guys” against Jobbers and botched moves all over the Gaff 😂 The crowd looked like it was at a funeral too!! @90sWWE was obviously a golden era !
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Pam Bradley (@PumJum) reported from Middleton, England@bt_uk is there a problem in my area again? 2nd time in 3 days that we don't have internet. LA4 area of Morecambe.
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Effie Sharp (@effie_sharp_edu) reported from Fleetwood, England@bt_uk we have been trying to contact you as an emergency for our elderly neighbour. we have been on hold for most of today. please help.
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James Glass (@Vet_James) reported from Lancaster, England@bt_uk @btbusinesscare Been trying ( and failing ) to get some help / info on an issue. Had my business @btconnect email address for 25 years. Would like to keep it but business ( now sold ) leaving BT. Have had BT at home for 20 years. Surely must be possible???
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chris malkinson (@chrismalkinson) reported from Fleetwood, England@ScotlandSky coverage of Scottish football is awful compared to @btsport
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Thomas Hamilton (@tommy210254) reported from Middleton, England@prodnose I'll ask my neighbour Never missed a game in years (BTsport and sky) Got the shirt and the tattoo Probably couldn't find Liverpool on a map, let alone Anfield
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LynLawrenson (@LynLawrensonCNS) reported from Pilling, England@bt_uk what's happening with broadband in PR3 ?? Outage seems likely
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Stuart Seddon (@Seddon1968) reported from Lancaster, EnglandClearly @bt_uk engineers like to put their feet up at weekends. Broadband went down today (annoyingly during Popmaster!!!) and now not due to be fixed until Monday. Digital radio and dvds only 😤
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Pam Bradley (@PumJum) reported from Middleton, England@bt_uk Just says connected, no internet. Also having problems with the updated email too. Can read on phone, but can't on desktop computer.
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#IsThisSatire 💙 NHS (@aftabgujral) reported from Lancaster, England@bt_uk @GuyLikeTy So are you giving them £100? Or £700? £100 for each time you called to fix it?
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MAYA ABEYSURIYA 🇱🇰 (@suriyaarts) reported from Middleton, England@janebinnion @BTCare Alot of lines are down just now
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Mike Chorley 💙 (@chorley_mike) reported from Grange-over-Sands, England@bt_uk our internet is not working properly, its off more than its on at the moment. Can you sort it out, we re paying for a service that we re not getting. Thank you.
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emlyn busby (@Ampslave) reported from Middleton, England@bt_uk are you able to help with subscription issues? Phone lines are closed.
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Effie Sharp (@effie_sharp_edu) reported from Fleetwood, England@bt_uk we have representation for our neighbour. his phone is not working. BT are aware. BT said they would sort & if an engineer was needed it would be sorted by today. we have had no contact. he is 90yo without his phone line.
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Shmergel Flonk (@shmergel) reported from Overton, England@bt_uk morning, the My BT app isn’t working this morning. Our broadband is working fine but the app says it can’t find the server when we try to login.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Darren Lloyd (@darrenglloyd) reported@bt_uk can you provide best contact to make a complaint please. I am not a customer, however I am concerned about a recent upselling tactic with my elderly vulnerable aunt when she phoned regarding a line issue.
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Kenta (@nemurikyosirou) reportedHello @bt_uk. I cancelled my broadband service BEFORE activation and within the cooling-off period. However, I’ve been incorrectly charged £33.99. This is unacceptable. If this isn't refunded immediately, I will escalate this to the Communications Ombudsman. Account number is
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markdann. (@mrkdnnx) reported@bt_uk are an absolute joke. No internet and we get told “we have done everything we can, just keep restarting your router.” How about you actually attend to look at the issue because ever since you moved the router it’s awful!
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Rocket (@UppaRocket) reported@bt_uk can't get into my account ever since you updated your system, so my bill is now overdue due to your issues
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Jac Dee 🇺🇦 (@Jacsplace3) reportedFinally, a customer service employee from @bt_uk is taking ownership of my complaint. Apologies offered by her. I have requested a timeline of everything to identify human error in ceasing the account. Agreed a plan to reinstate broadband & get a refund from @EE @BBCWatchdog
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Trevor Chenery (@Krisp06) reported@countrymousie @btbusinesscare I wouldn't have thought so. You can keep your landline but you would need to move it -eventually - to a 'digital supplier' when the line service finally ends. However, I checked with Dr Google & his Elves & they made the following points which sound like very good news. "Starlink does not directly provide a traditional copper landline service, but it can fully replace one as part of the UK PSTN switch-off by supporting Voice over Internet Protocol (VoIP) services. You can keep your existing phone number and handset by using a VoIP adapter connected to the Starlink router, suitable for replacing old copper lines. How it Works: Starlink provides high-speed internet, allowing you to use third-party VoIP providers (e.g., Plexatalk, Premitel) to make calls via your internet connection. Requirements: You will need a VoIP Analogue Telephone Adapter (ATA) to plug your existing telephone handset into the Starlink Wi-Fi router. Suitability: VoIP over Starlink is ideal for rural areas where copper is being removed, offering sufficient speed and reliability.Alternatives: If you do not wish to use VoIP, you may look at mobile phone-based solutions, which are also often used when replacing old copper lines. As the UK moves towards a digital-only network by 2027, switching to a VoIP service via a broadband connection like Starlink is a common solution." You need to find & check it al lout with a good IT man to help you through the key steps & stages. You may also need to invest in new telephone hand sets around your house to replace your old BT ones. You won't need wires to connect them, it all works digitally through the air.
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George Somerville (@geosomerville) reportedWiFi over the last couple of months has been shocking. @bt_uk installed new socket, router etc still bad. Decided to change suppliers but according to BT I don’t have a landline or broadband package with them! This would be fine if I wasn’t paying them £70 a month! Can I find someone to help at BT? No I can’t……
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Dean Hazell (@Deano01973) reported@bt_uk Tried this and they say they now need 3 more days to resolve phone line being down. Really poor service and unacceptable.
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bakerbird (@cakey12) reported@bt_uk If your take the time to check & converse with each other you would see that several people have all been in touch saying the same thing ! Obviously it is a problem your end. Giving me another reason to leave
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Philip Godfrey (@Fliposteo) reported@bt_uk I haven’t been able to access my account or log in on the BT app for days/weeks despite following instructions to change user name etc. the system sucks. Can’t through on the phone How do I get my bills if I can’t log in?! For a communication company this is a (bad) joke.