BT (British Telecom)

BT (British Telecom) Outage Report in Great Horwood, Buckinghamshire, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Great Horwood, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Great Horwood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Great Horwood, Buckinghamshire, England 02/05/2025 13:00

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (61%)

    Internet (61%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Phone (10%)

    Phone (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Great Horwood, Buckinghamshire, England

The most recent BT (British Telecom) outage reports came from the following cities: Bicester, Milton Keynes, Aylesbury, Buckingham, Newport Pagnell and Leighton Buzzard.

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City Problem Type Report Time
United KingdomMilton Keynes Internet
United KingdomBicester Phone
United KingdomMilton Keynes Internet
United KingdomMilton Keynes Phone
United KingdomAylesbury Internet
United KingdomMilton Keynes Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Great Horwood, England

Latest outage, problems and issue reports in Great Horwood and nearby locations:

  • scale_143 Ray Farmer (@scale_143) reported from Milton Keynes, England

    @bt_uk is there a problem with broadband in the Milton Keynes area

  • gregduffield Greg (@gregduffield) reported from Hanslope, England

    @bt_uk solution is to lie to @WeAreOpenreach to create a false reason for a visit (another 3 week delay for me) from an engineer. And hope he sorts out. They couldn't explain how because "I'm not an engineer"

  • BeccyHerbert Beccy Herbert (@BeccyHerbert) reported from Milton Keynes, England

    Is anyone else in #miltonkeynes experiencing terrible internet connection via @bt_uk ? It’s been awful yesterday and today.

  • MartinLevy9 Martin The Mushroom (@MartinLevy9) reported from Hethe, England

    How can @BTBusiness @btbusinesscare get away with the appalling service levels they offer. I’m of to another provider

  • gregduffield Greg (@gregduffield) reported from Hanslope, England

    @bt_uk All you tweet about is stopping work and the weekend. That's exactly what I have encountered from your staff's attitude to work. BT Culture stuff the customer its nearly the Weekend.

  • biss5804 BevHillz (@biss5804) reported from Bicester, England

    @lumilyon @bt_uk I paid to cancel my contract with BT. Absolutely appalling customer service & service in general.

  • PaulWhelanTweet Paul Whelan (@PaulWhelanTweet) reported from Aston Clinton, England

    @btbusinesscare Sadly, the chat agent couldn’t help either. Simple question, no-one can give me an answer. I’ll try the Billing team again later. Spoke to them yesterday, and got three different answers. Unbelievable.

  • BeccyHerbert Beccy Herbert (@BeccyHerbert) reported from Milton Keynes, England

    @bt_uk why is the internet/WiFi so bad today? Shockingly ineffectual.

  • fantomowa 🍁california🍁 (@fantomowa) reported from Milton Keynes, England

    @bt_uk can someone help me with my wifi?

  • NishTracey Tracey (@NishTracey) reported from Aylesbury Vale, England

    @bt_uk Sorry I can help assist @bt_uk @BTCare further I’ll leave this problem in your safe hands.

  • markbaker1966 Mark Baker 🦅 (@markbaker1966) reported from Slapton, England

    Another 2 hours on the phone trying to sort this fiasco out … no explanation, nothing resolved and no response from @bt_uk @BTCare … the worst business I’ve had to deal with and without doubt the worst customer service experience ever

  • rosieintheuk Rosie Tran (@rosieintheuk) reported from Buckingham, England

    @bt_uk actually everything was sorted but then the WiFi completely became inconsistent this morning. I have now resumed tethering my iPhone. Is there any way to check what’s going on with the signal? It was working fine all weekend?!

  • merchandiseman ☕ Gary Warden ☕ (@merchandiseman) reported from Buckingham, England

    @bt_uk Hi BT. Today I have mainly stayed in all day waiting for an engineer to turn up on a prebooked appointment which was confirmed by text earlier in week. No answer on you customer service numbers. Poor service

  • AdamJohnson2000 Adam Johnson (@AdamJohnson2000) reported from Brackley, England

    @bt_uk fix your servers I want to play warzone, I think u owe me a refund for lost of play

  • blueridgehotel Matthew Barrett (@blueridgehotel) reported from Brackley, England

    @bt_uk absolutely feel let down by BT. Sent my 75 year old Mum deferent equipment, failed to install and left her panicking with delays. No where to complain as no one answers.

  • gregduffield Greg (@gregduffield) reported from Hanslope, England

    @bt_uk Please could you advise the correct procedure to lodge a formal GDPR complaint. As you have failed to act when informed that your incorrect record keeping has led to a breach of my data which puts me at increased risk of ID theft.

  • FifiHockeyChic8 Fiona Farley (@FifiHockeyChic8) reported from Milton Keynes, England

    @bt_uk your uk customer service 👌🏾👌🏾👌🏾 mint. Give Deborah a raise!!! Best customer service recieved in a long time #newcustomer #25hours

  • MartinLevy9 Martin The Mushroom (@MartinLevy9) reported from Hethe, England

    @btbusinesscare The point is you’re not there to help your business customers. Actually you are a disgrace I placed an order 10 days ago. Signed the contract and now you have no record of it. I have tried 3 times today talking to your call centres in India and still has not been resolved.

  • Ry_R0se Ry Ry (@Ry_R0se) reported from Milton Keynes, England

    @bt_uk can’t get any 4G Mobile signal in my area for the past week any reason why?

  • markbaker1966 Mark Baker 🦅 (@markbaker1966) reported from Slapton, England

    @bt_uk Without doubt, the worst customer service ever. You disconnect my broadband & phone for no reason. I have now spent over 2 hrs on the speaking to 5 ’advisors’ asking for an explanation and to be reconnected, then the call fails and nobody calls back and still no service 😡

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • goodchildjourno sophie goodchild (@goodchildjourno) reported

    Get your act together @bt_uk . Communications fail re Digital Voice switch over. Customers left without new phones. Glitch means orders not being processed.

  • Robyn0204 Robyn G (@Robyn0204) reported

    @bt_uk Not a problem, the advisor spent some time looking through to see if she could find anything helpful, she was great! Unfortunately the best she had for the Halo 3+ was about £50, sadly a lot more than the £38 the letter was offering it for, and more than we can afford 😭

  • giudicialex Alessandro Giudici (@giudicialex) reported

    @bt_uk nah, I don't agree on your validation process when based on your own internal error and you had my name recorded wrongly on whatever internal system (+ invoice) when right on my account. It is a matter of quality control process and this is an instance of a rather poor one.

  • Daria_QT Daria 🇬🇧🇪🇺🌹🧡💚 (@Daria_QT) reported

    @theGrit_music @bt_uk @BorisJohnson They were so awful when it came to our phone not working for weeks & they say we had to pay for it to be fixed I flipped - best decision EVER.

  • KevinHilton6 Kevin Hilton (@KevinHilton6) reported

    @bt_uk Yet again shocking service none of this is my fault and your agent offered me £5 compensation absolute joke

  • denis_mcneill Denis McNeill (@denis_mcneill) reported

    No problem with @bt_uk for years, but unable to renew my contract since 14 Dec. Phone call after phone call promised but never materialise. Shocking level of customer service. @BTCare @MartinSLewis

  • Daria_QT Daria 🇬🇧🇪🇺🌹🧡💚 (@Daria_QT) reported

    @theGrit_music @bt_uk @BorisJohnson Won’t touch them with a barge pole - absolutely awful company. I’m so grateful we have alternate options that are infinitely better.

  • SoddenGecko SoddenGecko 🦎 (@SoddenGecko) reported

    @bt_uk You have to be *************** now!! Just got a text saying you'll fix it on the 8th of Feb by midnight, but you'll do it faster if you can!! What in the actual **** are you doing?? It's been down 6 days already and now you recon another 5!! Worst service ever!

  • dom_taylor123 Dom (@dom_taylor123) reported

    @nathjnzy @Type2Tony @bt_uk They’re awful mate don’t bother

  • HectorDarling Hector Darling (@HectorDarling) reported

    @bt_uk Hi I was on the phone for a total of 30 mins, I obviously knew about the outage. I'd asked why the hub had changed from amber to purple. I spent 12 of the 39 minutes on hold. To be hung up on. Which is what happened earlier in the week. The BT app still says we r 6 days 2fix